I was satisfied with the appointment. There was some waiting in between tests/exams, but this is to be expected. Overall, the appointment was done very well.
Apr 14, 2021
My experience with this practice was great, I contacted their office to get a second opinion from Dr. Griffiths on some issues found during my yearly eye exam. Dr. Griffiths was super nice and took the time to review my records and provided me with a thorough exam. She even called me back directly to follow-up, I always find it refreshing when you come across a doctor actually shares their medical knowledge and shows passion for their work.
Apr 8, 2021
I think my exams were amazingly thorough. This practice could improve by people introducing themselves, especially the wonderful assistant who did the initial exam. I thought she was the doctor and it would be great to just say her name and her role. The doctor was also great, and I know I am extraverted, but she could benefit from better communication back to me than, "Just listen". I have the right to ask questions or say something as well.
Mar 18, 2021
Great, very comfortable with explanation of what was going on during tests.
Mar 13, 2021
Excellent service by the Doctor and a very caring staff
Mar 6, 2021
This was my first time to NewView to handle an emergency eye problem. The facility enforces CDC guidelines taking temps and pulse ox prior to entry and the staff is so helpful. Dr. Griffiths noted several problems and thoroughly explained how we would address them.
Feb 17, 2021
Dr. Griffiths and her staff are amazing.
Feb 16, 2021
Amaxing doctor who takes time to talk to you and really cares.
Feb 5, 2021
I am a new patient, but the person who scheduled my appointment did not inform me that the first appointment was only for medical exam (dry eyes) and that the actual contact lens exam would be a separate appointment at a later date. I was very annoyed because this was during the covid pandemic and I did not want to come back again when I'm trying to limit social distancing. My old eye doctor allowed patients to have one exam for both medical and contact lens, which is very convenient. Because I didn't want to come back I had to pay out of pocket for both exams on the same day. In addition, when ordering and delivering contacts to the patient it was very slow and took many weeks to receive the initial sample contact lenses. Not happy at all with this office and its operation. I will be going to someone else for my next visit.
Jan 27, 2021
As a new client to New View Eye Center, my experience was a pleasant one. I found the facility to be both safe and clean! The staff was courteous, professional and willing to assist in any way. I was recommended to New View Eye Center by my sister and would highly recommend it to anyone!
Jan 22, 2021
Dr. Griffiths is engaging, knowledgeable, and professional. This is my first time seeing her. Joanna, her assistant, is gentle and kind. The office staff keeps the rooms clean and safe.
Jan 6, 2021
New View always provides the best service and thorough eye care. I've been a patient for at least 5 years and in 2020, Dr. Griffith did lens replacements for me. She is very skilled and wonderful to work with. Happy to be a New View patient and appreciate their great care.
Jan 5, 2021
Very efficient operation from initial check-in to consult with the doctor.
Dec 9, 2020
They were quick to get me in for an emergency follow up appointment. The place was very clean and they were following all the covid protocols. Everyone was friendly and helpful.
Dec 7, 2020
Dr. Griffiths was very personable and very helpful as were all the staff. Great experience.
Dec 3, 2020
Truly a great experience; I am changing my present eye care after 40 years to become a client of New View
Dec 2, 2020
Excellent and very professional
Oct 29, 2020
Outstanding, Superior in all categories!!! World-Class eye care! AJ Maiello
Oct 17, 2020
Mine was a "two-in-one" visit -- including both the standard refraction exam for a new eyeglass prescription and also opthalmic examination by Dr Griffiths including pupil dilation . I do have cataracts and answered a comprehensive series of questions as to whether the cataracts interfere with any of my daily activities. The quality of care was fine. I felt well taken care of by Dr. Griffiths and members of her staff. And I was especially appreciative of Darren Jones, the office manager, who got me an appointment on fairly short notice. I was somewhat concerned at being charged $75 for the refraction exam even though my insurance specifies a zero co-pay. But Dr. Griffiths' office did eventually refund that amount to me once they were reimbursed by my insurance company and I pointed out to them the claim had been processed.
Oct 9, 2020
I was seen quickly by the Doctor and she fixed the problem. Top notch.
Oct 3, 2020
COVID accommodations very visible and efficient. Was seen right away. Great appointment.
Oct 2, 2020
Professional and timely service. I have confidence in the staff and will continue to come here for Eye care.
Sep 27, 2020
Excellent visit, excellent care.
Aug 28, 2020
You are handling the Pandemic amazingly well! Very efficient. Minimum wait time is greatly appreciated. Everyone seems to still be in good spirits. Great staff.
Aug 7, 2020
The office staff is very friendly and efficient. Dr. Nicholas was very thorough in the exam and explained all procedures and results. I highly recommend this office for vision examinations.
Jul 31, 2020
Dr Griffths is so calm and knowledgeable about her field and I felt I could put my trust in her to do my cataract surgery.
Jun 22, 2020
I really appreciated Dr. Griffiths willingness to spend time with me, to explain everything thoroughly, and to do so in a friendly yet professional manner. Her pace is pretty quick and there's alot of information for cataract surgery options and actually I wished I had audiotaped it so I could review it, but I really appreciated her.
Jun 18, 2020
It was our first visit with New View Eye Center and Dr. Griffiths. The experience went extremely well. From office staff to Dr. Griffiths herself everybody was very pleasant and totally professional. The eye exams went well and Dr. Griffiths explained in detail what she was doing throughout the entire procedure. We certainly will be back to see Dr. Griffiths in the future, it was a great experilence!
May 29, 2020
I made an appointment for a consultation for floaters and after seeing that I was a candidate for the procedure, I was able to make my first appointment for the very next day! I was pleased with the process overall. The procedure went well and I will be continuing my visits!
Mar 13, 2020
Excellent, 5 Stars all the way! Dr Amy Nicolas was fantastic. The facility is equipped with everything I needed.
Mar 9, 2020
Professional and friendly staff.
Mar 2, 2020
I've known Dr. Griffiths for 20 years ... since she did my laser eye correction giving me 15+ years of perfect vision. She was a lifesaver for someone who couldn't see an alarm clock without glasses! Now that I'm aging I've traveled over 5 hours and past countless providers to seek her advice on the next stage of my eye health. As always, I was not disappointed and we have a solid plan to ensure I keep the one sense I couldn't imagine living without. My worst fear? When she opts to retire as I'm steering my children to her clinic for their eye care needs.
Feb 22, 2020
It was my first visit and I was impressed with all aspects of the practice. Dr. Nicholas was awesome. Highly recommend.
Jan 20, 2020
NewView Eye Center was able to get me an appointment when other offices could not see me for three or four weeks. Given that I could not see clearly out of my right eye, waiting three weeks was not an option. Dr. Nicholas gave me a complete exam, diagnosed the problem and arranged for me to see a retina specialist that day. I would highly recommend this practice to others.
Jan 1, 2020
Excellent care all around from the receptionists, techs, and of course, Dr Griffiths. Everyone in this office is very professional, personable, and extremely competent.
Oct 28, 2019
I was seen early and both Roseann and Dr. Griffiths were very attentive.
Oct 23, 2019
Unscheduled eye visit issue. Pink Eye
Oct 22, 2019
on time and provided excellent servcie
Oct 20, 2019
Appointment made in a timely fashion, seen "on time" on day of appointment, Dr. Nicholas explained everything and seemed to give a comprehensive exam.
Aug 19, 2019
I had a wonderful experience at NewView Eye Center. All of the staff is very welcoming and did their best to make sure I was well informed of options.
Aug 13, 2019
The appointment was good, the information provided reference the need (needed for a prescription) for a retraction test was in need of a little more context or I could have made a better decision up gront
Jul 13, 2019
I have been going to Newview Eye Center for more than 15 yearsand have always gotten great service. Appointments are always available and the staff is awesome!
Jun 28, 2019
5 stars for New VIew Eye Center. The staff was very professional. I felt confident in Dr Griffiths and most importantly the results in the CK procedure I received exceeded my expectations. A+++
Apr 6, 2019
Thorough eye eyam and consultation with Dr. Griffith. She's a top notch opthamologist and she's very thorough.
Mar 27, 2019
My experience at NewView Eye Center was awesome. The staff was friendly, helpful and knowledgeable. The procedure went off without a hitch and I can now see better than I ever have.
Mar 1, 2019
From calling to scheduling my appointment to actually seeing the doctor was a smooth process. They made sure every step of the way I knew what each test was for and when I spoke to the doctor she explained the results of each test in human (not medical) terms that I could truly understand. She asked me about LASIK an once I gave my thought on having it done again she supported my decision not too do it instead of selling me a service I didn’t need. It’s refreshing to still see a physician that isnt all about making a profit.
Feb 1, 2019
I recommend this place - the doctor and staff were all very welcoming, professional, and thorough. This was my first eye exam in many years, and the on-boarding process and questions were smooth and well-organized.
Jan 4, 2019
Dr Jacqueline Griffiths and New View Eye Center are dedicated medical professionals who deliver superior care to their patients. Her knowledge and experience in ophthalmology is unsurpassed. I am so thankful for her quick and accurate diagnosis and for all of her help and medical advice.
Dec 20, 2018
Great service and I love the doctor full examination. Thank you
Dec 17, 2018