Great staff!! Dr Carrero was very attentive and caring about the pain I was in. I would recommend him to friends and family.
Jul 18, 2017
I like it! The clinic is as the clinics should be...neat and clean ...with welcoming and caring support staff! Loved the way Dr. Kerrer handled my problem explaining and offering good financial plan
Jul 18, 2017
Very professional job by both Dentist and technician. Explained everything that they were doing.
Jul 18, 2017
The visit to Dr. Carrero's office was so pleasant. The staff was so friendly and treated me like family. Dr. Carrero explained the procedure I needed to have done and took extra care to prep me properly. I have found my new dentist, I'm so pleased!
Jul 17, 2017
Dr. Carrero and staff are always professional and friendly. They make the awful task of visiting the dentist doable!!!
Jul 15, 2017
New Image General Dentisry is a first class establishment and Dr. Carrero and his staff are the best around. They are very professional, honest and will treat you like family. They explain every procedure in a very detailed manner to ensure that you have a clear understanding of what to expect. I wouldn't entrust anyone else to take care of my family's dental needs.
Jul 14, 2017
I was extremely pleased with the care I got at your office. Your staff was so kind. Understanding and helpful. Will definitely recommend to everyone I know who is looking for a dentist.
Jun 30, 2017
You guys are the best, you make my family and I feel like family when we are there.
Jun 23, 2017
Everyone in the office is very professional and courteous. Makes that usual dreaded visit to the dental office pleasant.
Jun 14, 2017
I appreciate the practice for their on-line reminders and news. I does help making and keeping appointments much easier. Thank you
Jun 10, 2017
The BEST dental practice I have ever been to! Dr. Carrero is meticulous, ensures comfort and has a great personality. There are TV's to watch in the room while you wait for a short time for numbing. You are greeted on a personal level and taken in the back for treatment very soon after arrival. Great availability and they are able to accommodate especially if you have a concern or pain. Very clean office with a great location and good parking.
Jun 6, 2017
Everyone was EXTREMELY nice and polite and was interested in my choices of what I wanted to do and explained everything clearly.
May 31, 2017
Thank you for helping me. I felt welcome and care for as soon as I walked in. And that is very important these days.
May 25, 2017
I am always pleased with the friendly and prompt service I receive at this practice.Dr > Carrero is the best dentist my husband and I have ever used. I do have concerns with the quality of materials that were used to fabricate a crown. The crown I received there was installed on a tooth sometime in 2013 has already broke down. The tightness while flossing and intermittent shredding was not out of the ordinary to me. I can not see what is going on at the back of my mouth, but I would think with the 4 cleanings a year that I do and regular exams/ x-rays that someone in the practice would notice the crown failing/chipping. I would suspect that last year's x-rays would show the issue. I have always felt floss catch and shred with many of my back teeth including the one with the crown, so to me this is not an unusual occurrence. I appreciate the staff advising to "wait until 2018 when my insurance kicks back in and only have to pay half" . Crowns are fairly pricey half is not really a "good deal" in my estimation. I have "old" crowns that are upwards of 20 years and intact. I was told the new materials are "better and stronger". I feel that materials used in 2013 should be as good as if not better than materials used in the 90's. I have no problem waiting until 2018 to replace the crown, as it does not bother me at all. I don't think that having to pay half the price of an expensive product is fair or right when the product failed to live up to the standard that it should have. I do appreciate that Dr. Carrero smoothed down the problem area. Flossing was definitely much easier today.
May 24, 2017
This is thebest dental experience I have ever had the staff is excellent expecially Darlene and Christy I am very satisfied
May 19, 2017
Staff is friendly and hard working. Quality work!
May 18, 2017
The staff at New Image has always been professional, accommodating, friendly and approachable. Through the years I've had many cleanings and procedures and they've been there every step of the way keeping things as simple and pain free as possible.
May 10, 2017
Highly Recommend the practice ...
Apr 21, 2017
I found the Doctor and his staff to be friendly and professional.
Apr 20, 2017
Great service / care and comfort of being acknowledged by an outstanding staff.
Apr 20, 2017
Went in for a tooth ache ended up going to another facility for a root canal, very pleasant experience...then back to New Image for the crown to be sealed the next day. This emergency experience was not in my weekly plan but it was GREAT!!! Thank you Dr. Carrero you and your staff you all are TERRIFIC!
Apr 19, 2017
This place is amazing! I have anxiety about the dentist and everyone was so nice and understanding! Darlene in reception is a fantastic person and so friendly and helpful! I would recommend this dentist to everyone!!
Apr 7, 2017
I was very impressed with the Office and Staff on my first visit. They were able to fit me in on short notice and help with a painful wisdom tooth issue providing a plan and relief. I feel comfortable that this will be a good Dental facility for me. I will have a better feel after my procedure is completed.
Apr 6, 2017
I love going to see Dr. Carrero and his staff. They are very open makes my visits comfortable. I come in with a smile and leave with a smile. I am never surprised by unexpected costs and agree with treatment plans suggested.
Apr 5, 2017
These people are SO GREAT!!! I have Really Bad anxiety when it comes to going to the dentist, but the staff here are really caring and very open to knowing understanding what I Need to make my visits a better experience For Me!! The work they do is exceptional, professional, and honest. I highly recommend this dentist and I am very glad I found them.
Mar 25, 2017
I received The best care. The young lady that took care of me was excellent all around. The front desk persons were very professional. People feel at ease especially at the dentists office.
Mar 15, 2017
The Staff at New Image is second to none. Whether it's an emergency visit from a sports injury or a routine cleaning it's always service with a smile. From the front desk to the techs, Dr Carrero to check out I can't think of one thing to complain about. Dr Carrero and staff are VERY skilled and gentle. Never any unnecessary pain. My family has been coming here for 2 years and will continue to for life : )
Mar 15, 2017
My cleaning with John was a great experience. In/Out and on with my day without issue, pain or heartache. The office staff and technicians are always providing top-notch service and I highly recommend.
Mar 9, 2017
Not happy with my last cleaning. I have a good amount of work done, deep cleaning to start and followups. All of a sudden I have deep pockets in my gums. No explanation of why they would show up in three months since the last check. And instead of a strategy to fix it, I am given referral that will cost me about $200 dollars and then get me into the dental spiral that I can't get out. I thought there would b more thought about what to do
Mar 3, 2017
Dr. Carrero and his staff are the best and they have earned my loyalty for life. The entire team is very professional, knowledgeable and very friendly! I have always felt comfortable and valued as a patient and my questions and concerns have always been met with kind and professional attitudes. The office is always clean and comfortable, and appointments are ALWAYS on time. I have had a variety of procedures, from simple cleaning to crowns and root canal and have never experienced pain, discomfort or post-procedural complications. The doctor and his staff are well trained and experienced. AAA+ for their wonderful service and contribution to this community!
Feb 23, 2017
The entire staff made me feel welcome and treated me like a friend rather than a number. Everyone at New Image was professional and courteous and they did a great job making me feel comfortable throughout my exam, cleaning and treatment. Even the process of discussing treatment options and costs wasn't scary considering all the work I needed done. Figuring out out payment plan that works for me was easy with all the options. I would highly recommend anyone to New Image. In fact, I already have!
Feb 18, 2017
Timely greeting, assessment and proper care provided!
Jan 17, 2017
Arrived early and was seen early....nice. Wayne, as usual was professional and very informative. Dr. Carrero did a great job and explained the procedure fully. I highly recommend New Image.
Jan 13, 2017
My first visit was great. Everyone was very friendly and professional. They answered all my questions.
Jan 10, 2017
As usual, friendly and caring staff. New dental hygienist did excellent work.
Jan 5, 2017
Pleasant experience. I am so happy with my treatment on my last visit. Feel like a different person
Jan 5, 2017
Going to the dentist can cause anxiety, but the calming and relaxed office environment is always comforting at New Image. I love Dr. Carrero and the staff. Thank you Sandra, Darlene, Wayne and Kristy for always making me feel welcomed.
Dec 2, 2016
My first visit to New Image was a pleasant surprise. The front office staff were friendly and efficient. The dental assistant was very good. I was impressed with Dr.Cerrero's quick and accurate diagnosis of my dental problem. I will be receiving a bridge next week (temporary) after my split tooth is extracted.I can honestly recommend New Image for general dentistry work...based on my limited exposure.
Dec 1, 2016
Very professional and considerate!
Nov 23, 2016
Never a doubt you would have my well being first in your thoughts and care, from the initial check-in to the final good bye. Very comfortable being treated by such friendly, happy and outstanding dental care provider and staff.
Nov 23, 2016
Make me feel like family.
Nov 23, 2016
The dentist and all of his staff go far beyond patient satisfaction I would highly recommend my experience to my friends
Nov 22, 2016
Just great quality careing people;
Nov 17, 2016
Everyone is so nice and professional. I always get nervous at the dentist, but they put me at ease. I'm very happy I found this place.
Nov 10, 2016
Love, love, love New Image and everyone who works there! I cracked a tooth chewing on a mentos over the weekend . I was extremely worried about what this could mean extraction etc. however when you have the best dentist in the world no need to worry! Not only was I able to see the doctor immediately! When you are here you truly are amoung friends! I am an incredibly big chicken with these dental situations still at 45 years old and somehow they make me feel less apprehensive about the work that needs to be done! You feel as if you brought a family member or friend with you they could be no more perfect!! Jen Messing
Oct 27, 2016
I got my cleaning done the other day and I am always greeted with the best customer service! They are a pleasure to work with!
Oct 25, 2016
The team at New image General Dentistry are caring and knowledgeable. The work I've had done there has been high quality - my smile is so much better! They use the latest technology to provide excellent results. My insurance claims have been filed with excellent documentation and follow through. Above all, they made sure I understood the work that needed to be done, informed me of the costs, and made sure I was as comfortable as possible throughout the procedures.
Oct 19, 2016
My experience with New Image Dentistry was excellent. I needed a filling asap and they fit me into their busy schedule. I was told i might have a bit of a wait and it only ended up being about 15 minutes in the waiting room. Everyone was so helpful and nice. The filling came out much better than the first time i had it done at a different facility. I recommend New Image to everyone. Thank you for giving me my smile back. - michelle
Oct 13, 2016
I have been going to New Image Dentistry for a few years now. I have never truly had a pleasant experience at a dentist's office before coming here. The staff and doctor are warm, and genuinely caring. I have had cleanings and other procedures done at this office by Dr. Carrero. He explains concerns and procedures and makes his patients feel at ease. Even during procedures, he stops periodically to check and see how you are doing. I love this place so much that even when they were no longer in my insurance network, I went to them and paid out of pocket. It is more than a place of business. Their treatment and service are unmatched.
Oct 12, 2016
Dr. Carter is fantastic. He is very thorough and takes the time to explain everything to you. All of the office staff and hygienists are wonderful! Darlene has been amazing with scheduling and insurance concerns. I highly recommend New Image!!! 5 Stars!!!
Sep 8, 2016