Dr.Baylus is so sharp and an absolutely smart and wonderful woman! She's the perfect person to teach the students considering her experience and reputation. She will be missed!
May 19, 2017
I had a great experience in NECO vision clinic. The doctor was super nice and answered all my questions in a professional way. They were also very careful when they did treatments on my eyes and I felt comfortable with those examinations even though I am quite sensitive with my eyes.
May 17, 2017
Been having my annual exams at NEEI for many years ( almost 40!). The students and doctors are always very thorough and knowledgable. Never rushed through an appointment. It's good to find a practice that is true to its mission statement. Thank you NEEI
May 13, 2017
Very thorough eye exam including dilation, picked up glasses
May 5, 2017
As always, a pleasant and comprehensive eye exam.
Apr 24, 2017
Kendra and Dr. McLeod were wonderful. I am so grateful to have an eye health team that seems to care about me. Thank you!
Apr 13, 2017
Your services are already amazing
Apr 12, 2017
Efficient, thorough, competent. Test, test again, get it right.
Apr 12, 2017
Start to finish a good customer experience. All my needs were addressed. I continue to be impressed with the knowledge and professionalism of the students who perform the bulk of the exam.
Apr 10, 2017
Since I was 12 yrs old I have to use strong prescriptions on my eye glasses and, for long time I didn't know that I had a problem that at New England College of Optometry they figured it out. I'm so grateful to the entire staff but specially to Dr. Susan Baylus who took a good care of me. The students are very professional and very competent. Thank you! I would recommend this place to everyone.
Apr 10, 2017
I've been a patient for years, and can't speak more highly about the care I've received there. Dr. Watanabe is the go-to optometrist for contact lenses, and the clinicians there are wonderful.
Apr 6, 2017
I had great time, the staff answered all my questions! The process was quick and they were very attentive.
Mar 31, 2017
The most professional services I have encountered in years! New England Eye has been always professional yet as the years go on their services are top rate the interns and staff and Doctors are the best! It makes it hard to go to another Eye Doctors!. They take their time and never rush through an exam! They listen to all the patients concerns as if mine yet I was there till all was addressed my intern and Doctor explained and did everything to make me see better and leave with knowing that I have options in the future with surgery to see 20/20 instead of 20/40! Thrilled that have the office staff that made the check in and check out seamless!
Mar 23, 2017
Overall, it was just an excellent and comfortable experience. Very friendly staff.
Mar 3, 2017
The best eye doctors I ever went to. DR. O'Donoghue is the best. very professional and up front about your eye problems.
Mar 1, 2017
Excellent service! Everyone was super friendly and helpful, and I had a great experience.
Feb 24, 2017
The student doing my exam didn't identify herself as a student and the exam took much longer than needed. Given that I am paying for this exam - it is a not offered as a free service for training purposes - I should have the choice of whether or not to have a student do it.
Feb 23, 2017
Prompt and first class medical care for eye symptom that was more serious than I anticipated.
Feb 11, 2017
I have total confidence in the medical team
Feb 9, 2017
All staff from reception, to examiners, to opticians, are polite and friendly. The waiting room is comfortable and child -friendly without feeling like a daycare. I started coming here because they have a terrific amount of MassHealth sanctioned frames, and now get all of my eye care here.
Feb 6, 2017
Always do a very thorough job every time I go. Can't ask anymore because they are the best.
Jan 25, 2017
The student who did all the work was great, as with my appointment last year here. However, both times the doctor made passive aggressive comments at me. This year, he said "look at my ear" while measuring pressure I said "I'm trying" and he said "yeah. Trying". I think that could be phrased more politely. I came back here because the students are so responsive, gentle, and knowledgeable, but I don't want to come back if that's how a doctor talks to me.
Jan 20, 2017
Always a pleasure to have my eyes checked here. The student training staff are friendly and knowledgeable, and the doctors are as well. Always helpful with any questions one may have.
Jan 9, 2017
EXCELLENT FACILITY, EXCELLENT STAFF. PATIENT FOR 42 YEARS!
Jan 2, 2017
I was a bit late, the front desk angels were able to understand my situation . I appreciate it so much. Dr. Sandler was great on explaining my dry eye issue, and went above and beyond to fit me with the right contacts.
Dec 22, 2016
Dale and Dr. Jones were excellent! They were really nice and treated me very well throughout the whole process to get contact lenses. I am very happy with the contacts they provided me. Very thankful to them.
Dec 14, 2016
They have streamlined the exam process, which means that they don't check you for color blindness every single time. The clinicians know what they are doing, have state of the art equipment to work with, and promptly answer any questions you might have about what's going on in the exam. I'm a very happy, long-term client here, and can whole-heartedly recommend it as a good place to have your eyes checked out.
Dec 12, 2016
The visit was just as good as any doctors visit should be. Professional, Thorough, On-Time. I felt very confident that I got the best perscription possible.
Dec 12, 2016
Your services is always best.
Dec 11, 2016
very friendly staff !! handicap accessible !!
Dec 8, 2016
Convenient location and great service from the doctors.
Dec 6, 2016
Dr. Trempe is very thorough and one of a kind!
Nov 30, 2016
When you walk into a new place for the first time and the staff at the front desk greet you with a smile and enthusiasm, you know that this will be a good experience. That is exactly what happened at the New England Eye- Commonwealth Center. I would highly recommend this site for all your eye care needs. Everyone was professional, good natured and treated me with the utmost courtesy. I will return.
Nov 27, 2016
In my two visits to New England Eye - Commonwealth, I leave with nothing but good things to say about Dr. O'Donoghue and his employees. I highly recommend Dr. O'Donoghue for all of your eye care needs.
Nov 23, 2016
Excellent care! Everyone is very kind, knowledgeable, conscientious, and supportive of ways to improve one's vision. They treat the whole person, and even offer terrific advice about diet and eyesight. A very holistic approach.
Nov 21, 2016
My doctor was professional and efficient. She was also very helpful when I had questions.
Nov 17, 2016
Cindy answered all my questions and was pleasant to work with.
Nov 15, 2016
My service here has been great. Very thorough and helpful with regards to new diagnosis. I've referred my sister to being my niece here for treatment of similar challenges.
Nov 13, 2016
Always a great experience. The residents and Docs are always friendly and caring. Only issue I have is that the appointments tend to take a very long time. Other than that it is a great practice and I am happy to be a patient there!!
Nov 7, 2016
Professional, friendly, on-time experience.
Nov 6, 2016
The entire experience was a great one for all involved were kind, professional , efficient & I would recommend the eye institute to all!
Oct 31, 2016
Very professional and thorough, the staff here are very good at what they do.
Oct 24, 2016
I am very pleased with the care and exam I got this past Saturday. Any questions that I had the student drs were very knowledgeable. I was very impressed with Dr, Ross, she to was very helpful with my questions. I look forward to next years exam with her and her associates.
Oct 24, 2016
The student that I worked with was GREAT! Very friendly and thorough. Seemed like he knew what he was doing. The DR who came in after was also great!
Oct 17, 2016
Excellent service, as always
Oct 13, 2016
Super friendly staff! Very personable. I had a great time here honestly.
Oct 7, 2016
The staff was amazing, friendly, and professional!
Oct 2, 2016
My eye appt was spectacular. My intern informed me of eye details in a very understandable way.
Sep 28, 2016
I was happy. I was taken on time; everyone was friendly and seemed competent. The environment is pleasant and clean. Assuming my prescription works, I have only good things to say.
Sep 26, 2016