A friendly and very well run office. Thanks for your help.
Jan 25, 2020
Great experience! Everyone is friendly and professional!
Jan 23, 2020
Fantastic first ever trip to the eye doctor. Great reception and easy paperwork experience. Doctor's helper (Rachel) was efficient and polite for the pre-exam. Dr. Polhemus was spectacular and the optician (Allison) was clear and concise.
Jan 10, 2020
Los Gatos Eye Care is a very welcoming, comfortable place with a cheerful, snappy, knowledgeable staff. The medical examination is easy, gentle, and complete; all the equipment is state-of-the-art. The optical examination is equally thorough. The staff take a genuine interest in your sight, the health of your eyes, and the comfort of your eyewear. The selection of eyewear is good, and the opticians have a good eye for aesthetics. Los Gatos Eye Care is especially convenient to Los Gatos and Almaden, but only minutes from Campbell and west San Jose. I arrived for my appointment, was taken back for examination within minutes, and was on my way home in about an hour. Highly recommended.
Dec 11, 2019
Love Dr Polhemis! She is very thorough and you never feel rushed. She really listens to your concerns and addresses them compassion.
Nov 22, 2019
This is Felicity's mom filling in the questionnaire: I did ask when I made the appointment if she was eligible for new lenses with insurance, i.e. timing...but then yesterday it turned out she's not eligible until January 1st. Pretty cross about that. And at the cost of updating the lenses for her existing frames. Wow! Haven't been to any other opticians since we moved to LG in 2011, but is may be time to explore whether we can get better value elsewhere. The staff we saw yesterday were very polite - but still, am annoyed about the expense and the misunderstanding with the insurance.
Nov 20, 2019
Staff was very friendly and helpful.
Nov 13, 2019
I really appreciate the friendly, efficient staff at Los Gatos Eye Care. My office visit went well. It is greatly improved over my visit late last year.
Nov 12, 2019
Dr Westerbeck and Team were great.
Oct 28, 2019
As usual the services at "Los Gatos Eye Care" was wonderful
Oct 18, 2019
Dr Polehmus is great. She always takes the time to listen to you and tries to find the best solution to the problem.
Oct 12, 2019
Always wonderful service from the front desk as well as the docs! We have been patients for more than 20 years and couldn’t be more pleased with the device, professionalism and knowledge of everyone in the office.
Oct 10, 2019
1st let me say that as soon as I got home I went to Yelp and gave you all a 5-star review! I was totally impressed with the staff, and the Dr..the Dr. explained what was happening and rather than investing in glasses at this time, suggested another option (don't fire her)...this showed me your honest, and are looking out for your patients best interests, not the bottom line (glasses are where the $$'s made) and that really impressed me...only 1 complaint...it's a small one...I had my eyes dialated, I'm glad I had my sunglasses in my truck. If I could give you 10 stars I would!!!
Oct 9, 2019
My visit was friendly and with knowledgeable people !
Sep 18, 2019
Excellent informative eye examination by Dr. Alexa. She took it personally to do all that is necessary to see the condition of my eyes so as to let me know what else needs to be done (if necessary). I accepted her recommendation and walked away from the center very happy.
Sep 13, 2019
Thorough exam and efficient office staff
Sep 4, 2019
Absolutely love all the staff here!! They are always prompt and incredibly helpful!
Aug 21, 2019
Great Staff. Extremely friendly. Doctors do a great job of explaining what they are doing as they are walking you through your exam. 1st time visit and definitely wont be the last.
Aug 19, 2019
What a superlative experience! From the moment I walked into the office I felt welcome. Not only was the staff friendly and efficient, but Dr. Polhemus was a joy to work with. She not only very knowledgeably answered all of my questions, she had myriad suggestions for preventing the eye problems I had been having. I left feeling that I was in very good hands!
Aug 18, 2019
Great service, very kind and professional. Would come here again.
Aug 14, 2019
The doctors and their staff are always friendly, courteous, efficient and professional.
Aug 14, 2019
I love Los Gatos Eye Care! The doctors are great and answer all my questions, and the staff are all very helpful. Will continue to come here!
Aug 2, 2019
I always enjoy coming to your office. Service is great starting from the front, thru preliminary exam, exam and then the after care. Great staff always.
Jun 21, 2019
Super nice. Professional and friendly office staff. Picked oerfect frames for me the first time!
Jun 18, 2019
I've been going to this place for years. Dr. Bell is awesome, knowledgable, kind, and explains everything nicely. She works part time, but it's worth the wait!
Jun 12, 2019
Recently transferred to this facility from another Eye Care place, because I was tired of driving to Sunnyvale. I couldn't be happier and wished I'd made the change years ago. From when you first walk in the door, to the moment you are greeted you feel as if this is a first class place. The experience continues as you move from the waiting room back to the exam room. Since it was my first time at this office they had to do a lot of the standard tests again, one of the things I noticed was their equipment was much newer and much more user-friendly. For example, in my old office, there was a device that measured something by blowing a quick burst of air in your eye. It didn't hurt but was super annoying. In this office, the device was much less intrusive and I didn't even realize that it was done. I would highly recommend this place to anyone.
Jun 4, 2019
I’ve been going to Dr. Polhemus for three years and like her and her staff a lot. The exam is super thorough and they even do retinal imaging photos if you want (some insurance doesn't pay for that). I finally splurged on a pair of Maui Jim prescription sunglasses and I'm super happy with them. Highly recommended
May 31, 2019
Wonderful experience from the minute I walked in to the minute I walked out.
May 22, 2019
Always a great experience! Friendly team; knows how to advise me based upon my questions.
May 16, 2019
The whole team was great. My Dr was extremely caring and took time to explain my eye 👁 situation to me. Appreciate that a lot . God bless you all.
May 10, 2019
Dr. Polhemus and her staff at Los Gatos Eye Care are the best! I’ve seen her for glasses and contacts for about 15 years, and always receive the same, excellent and welcoming care. Dr. P’s staff are wonderful - very patient and helpful when choosing from the wide array of frames at her office. I recommend LGEC highly!
Apr 25, 2019
The office staff were friendly and efficient and the office is very nice. Dr. Bell did a very thorough routine examination and explained everything fully and clearly. She was upbeat and easy to talk to.
Apr 13, 2019
Excellent service! Great staff. I will definitely be coming back here for my yearly eye exams.
Apr 6, 2019
Los Gatos Eye Care is the best optometry practice in the Bay Area. Great staff, and fabulous doctors!
Apr 4, 2019
Absolute LOVE Los Gatos Eye Care - thank you for taking care of me:)
Mar 28, 2019
Doctor Bell and her staff were great with my daughter, they are exceedingly professional, courteous and easy to get along with. A warm and friendly practice.
Mar 25, 2019
Awesome People, Awesome Place
Mar 21, 2019
I have seen every doctor at this office and I really like all of them. Everyone is friendly and professional and I am rarely kept waiting when I arrive or even once I am in the exam room.
Mar 21, 2019
I always love coming in to Los Gatos Eye Care. Dr. Polhemus is so kind and nice and always so helpful with my eye care and eye health.
Mar 15, 2019
Absolutely love this office! Great doctors, staff and service!
Mar 13, 2019
The people at Los Gatos Eye Care are not only friendly but very professional. I was in and out a lot faster than I imagined.
Mar 13, 2019
Superb as always. Thanks for the quick support!
Mar 8, 2019
My first time at Los Gatos Eye Care, Dr. Polhemus and the whole staff were great and my new glasses came out great, too. I would recommend them to my friends and family!
Feb 12, 2019
It is always a pleasure to come to your office
Feb 8, 2019
Great Eye Care! Doctors and all staff are friendly and helpful. They won't stop until you are satisfied.
Feb 6, 2019
Dr. Bell is very caring and knowledgeable.
Feb 6, 2019
My visit to Los Gatos Eye Care was fantastic. As a new patient who had only ever been to one other Optometrist and didn't know what to expect. Dr. Polhemus was outstanding! She did a great job of explaining everything and made me feel at ease with my choice to come here for my eye care. I highly recommend coming here!
Feb 5, 2019
Los Gatos Eye Care is awesome. The staff is kind and accommodating. The doctors are timely, thorough, and attentive. They take the time to be sure you fully understand details and answer any questions. Their caring and attention is unparalleled. Highly recommend!
Jan 24, 2019
Friendly, knowledgeable, professional service.
Jan 24, 2019