The office and the whole team are wonderful!
Jun 3, 2020
Great service and glasses selection . Very professional yet personable .
May 30, 2020
Thank you for your constant help. Your team is always so welcoming and caring.
May 29, 2020
I have had glasses for many years and have been returning to this clinic for a long time. I had professional treatment, year after year and plan to return again in the future. I would recommend to anyone to visit Los Gatos Eye Care for their eye care needs.
May 21, 2020
We love Dr. Bell! She is so great with kids and equally great at explaining medical terms to adults. Friendly staff and clean office as well!
May 14, 2020
It is an honor and privilege to be in the care of Dr.Bell.All my family members trust her, she is extremely knowledgeable and her patience is remarkable.And this statement goes on for twenty years Thank you
May 12, 2020
Helpful and knowledge staff! Dr. Ilene Polhemus is wonderful and will take care of your vision needs in a professional and caring way!
Apr 24, 2020
On time, efficient, and no hassles. LGEC has it dialed in!
Mar 5, 2020
Dr. Polhemus is kind, attentive and does a good job of taking care of my eye health. Here staff is friendly, helpful and competent. What more could you ask?
Feb 27, 2020
Excellent doctors and staff!
Feb 25, 2020
Friendly doctor, great care.
Feb 25, 2020
LGEC is an exemplary healthcare business. To start, it is easy and quick to schedule an appointment and I have never had to wait once I arrived. The providers take the time to do a good job and are thorough in explaining the results. When I have had questions the staff is always ready to spend the time to experiment with different solutions. Highly recommended.
Feb 22, 2020
It was our first visit and they got us in quickly and made my son feel really comfortable. Dr. Polhemus took her time and answered all of my questions thoroughly. I highly recommend LGEC and Dr. Polhemus!
Feb 21, 2020
Great office to visit each and every year. Staff is friendly and helpful The doctors are really great.
Feb 19, 2020
If you like professional, friendly and efficient eye care service, Los Gatos Eye Care is your place! Who looks forward to visiting the Doctor? You will, once you visit Los Gatos Eye Care!!!
Feb 4, 2020
I have had great experiences with Los Gatos Eye Care. I work with Dr. Barbora Bell who is friendly, knowledgeable and helpful. Similarly, the personnel that help at the front desk, during the exam, and in selection of eyewear are great. My only complaint is the length of time that it takes to get a new pair of glasses, which can be 2-4 weeks. I recommend that you find a source that can deliver on a more timely basis.
Jan 29, 2020
A friendly and very well run office. Thanks for your help.
Jan 25, 2020
Great experience! Everyone is friendly and professional!
Jan 23, 2020
Fantastic first ever trip to the eye doctor. Great reception and easy paperwork experience. Doctor's helper (Rachel) was efficient and polite for the pre-exam. Dr. Polhemus was spectacular and the optician (Allison) was clear and concise.
Jan 10, 2020
Los Gatos Eye Care is a very welcoming, comfortable place with a cheerful, snappy, knowledgeable staff. The medical examination is easy, gentle, and complete; all the equipment is state-of-the-art. The optical examination is equally thorough. The staff take a genuine interest in your sight, the health of your eyes, and the comfort of your eyewear. The selection of eyewear is good, and the opticians have a good eye for aesthetics. Los Gatos Eye Care is especially convenient to Los Gatos and Almaden, but only minutes from Campbell and west San Jose. I arrived for my appointment, was taken back for examination within minutes, and was on my way home in about an hour. Highly recommended.
Dec 11, 2019
Love Dr Polhemis! She is very thorough and you never feel rushed. She really listens to your concerns and addresses them compassion.
Nov 22, 2019
This is Felicity's mom filling in the questionnaire: I did ask when I made the appointment if she was eligible for new lenses with insurance, i.e. timing...but then yesterday it turned out she's not eligible until January 1st. Pretty cross about that. And at the cost of updating the lenses for her existing frames. Wow! Haven't been to any other opticians since we moved to LG in 2011, but is may be time to explore whether we can get better value elsewhere. The staff we saw yesterday were very polite - but still, am annoyed about the expense and the misunderstanding with the insurance.
Nov 20, 2019
Staff was very friendly and helpful.
Nov 13, 2019
I really appreciate the friendly, efficient staff at Los Gatos Eye Care. My office visit went well. It is greatly improved over my visit late last year.
Nov 12, 2019
Dr Westerbeck and Team were great.
Oct 28, 2019
As usual the services at "Los Gatos Eye Care" was wonderful
Oct 18, 2019
Dr Polehmus is great. She always takes the time to listen to you and tries to find the best solution to the problem.
Oct 12, 2019
Always wonderful service from the front desk as well as the docs! We have been patients for more than 20 years and couldn’t be more pleased with the device, professionalism and knowledge of everyone in the office.
Oct 10, 2019
1st let me say that as soon as I got home I went to Yelp and gave you all a 5-star review! I was totally impressed with the staff, and the Dr..the Dr. explained what was happening and rather than investing in glasses at this time, suggested another option (don't fire her)...this showed me your honest, and are looking out for your patients best interests, not the bottom line (glasses are where the $$'s made) and that really impressed me...only 1 complaint...it's a small one...I had my eyes dialated, I'm glad I had my sunglasses in my truck. If I could give you 10 stars I would!!!
Oct 9, 2019
My visit was friendly and with knowledgeable people !
Sep 18, 2019
Excellent informative eye examination by Dr. Alexa. She took it personally to do all that is necessary to see the condition of my eyes so as to let me know what else needs to be done (if necessary). I accepted her recommendation and walked away from the center very happy.
Sep 13, 2019
Thorough exam and efficient office staff
Sep 4, 2019
Absolutely love all the staff here!! They are always prompt and incredibly helpful!
Aug 21, 2019
Great Staff. Extremely friendly. Doctors do a great job of explaining what they are doing as they are walking you through your exam. 1st time visit and definitely wont be the last.
Aug 19, 2019
What a superlative experience! From the moment I walked into the office I felt welcome. Not only was the staff friendly and efficient, but Dr. Polhemus was a joy to work with. She not only very knowledgeably answered all of my questions, she had myriad suggestions for preventing the eye problems I had been having. I left feeling that I was in very good hands!
Aug 18, 2019
Great service, very kind and professional. Would come here again.
Aug 14, 2019
The doctors and their staff are always friendly, courteous, efficient and professional.
Aug 14, 2019
I love Los Gatos Eye Care! The doctors are great and answer all my questions, and the staff are all very helpful. Will continue to come here!
Aug 2, 2019
I always enjoy coming to your office. Service is great starting from the front, thru preliminary exam, exam and then the after care. Great staff always.
Jun 21, 2019
Super nice. Professional and friendly office staff. Picked oerfect frames for me the first time!
Jun 18, 2019
I've been going to this place for years. Dr. Bell is awesome, knowledgable, kind, and explains everything nicely. She works part time, but it's worth the wait!
Jun 12, 2019
Recently transferred to this facility from another Eye Care place, because I was tired of driving to Sunnyvale. I couldn't be happier and wished I'd made the change years ago. From when you first walk in the door, to the moment you are greeted you feel as if this is a first class place. The experience continues as you move from the waiting room back to the exam room. Since it was my first time at this office they had to do a lot of the standard tests again, one of the things I noticed was their equipment was much newer and much more user-friendly. For example, in my old office, there was a device that measured something by blowing a quick burst of air in your eye. It didn't hurt but was super annoying. In this office, the device was much less intrusive and I didn't even realize that it was done. I would highly recommend this place to anyone.
Jun 4, 2019
I’ve been going to Dr. Polhemus for three years and like her and her staff a lot. The exam is super thorough and they even do retinal imaging photos if you want (some insurance doesn't pay for that). I finally splurged on a pair of Maui Jim prescription sunglasses and I'm super happy with them. Highly recommended
May 31, 2019
Wonderful experience from the minute I walked in to the minute I walked out.
May 22, 2019
Always a great experience! Friendly team; knows how to advise me based upon my questions.
May 16, 2019
The whole team was great. My Dr was extremely caring and took time to explain my eye 👁 situation to me. Appreciate that a lot . God bless you all.
May 10, 2019
Dr. Polhemus and her staff at Los Gatos Eye Care are the best! I’ve seen her for glasses and contacts for about 15 years, and always receive the same, excellent and welcoming care. Dr. P’s staff are wonderful - very patient and helpful when choosing from the wide array of frames at her office. I recommend LGEC highly!
Apr 25, 2019
The office staff were friendly and efficient and the office is very nice. Dr. Bell did a very thorough routine examination and explained everything fully and clearly. She was upbeat and easy to talk to.
Apr 13, 2019
Excellent service! Great staff. I will definitely be coming back here for my yearly eye exams.
Apr 6, 2019