Appointment was on time and very efficient.
Dec 22, 2018
Dr. Short and the staff at Insights Optical always make me feel at ease and comfortable. I can't imagine going anywhere else for my eye care needs.
Nov 13, 2018
The young lady who performed the preliminary examination of my eyes impressed me as being competent with the equipment but concerned to optimize two corollary tasks: clear communication to the patient and a willingness to re-do one procedure when she wasn't satisfied with the initial results. I felt comfortable with Dr. Short and appreciated her desire to 'push' a bit beyond initial conclusions to reach a more informed prescription and offer a recommendation I felt comfortable with.
Oct 15, 2018
A very pleasant experience. Everyone was helpful and knowledgeable. I hope that the new eye drops work.
Oct 10, 2018
We've been going to insights Optical since we moved to Indiana 2 years ago. Our family here recommended them. The staff and doctors are excellent! We highly recommend them to anyone adult or child needing an exam or glasses!
Sep 25, 2018
Insight is the best optical service I’ve found.... professional, punctual, friendly.
Sep 7, 2018
good visit, professional and very knowledgeable staff...
Jul 31, 2018
I am very pleased with the friendliness of everyone there. They were very punctual and I didn’t have to wait to be seen. I highly recommend Insights Optical.
Jul 31, 2018
Your staff is so friendly and patient. I was very pleased!
Jul 28, 2018
My family & I have been long patrons of Dr Short for a long time. We have always liked how at home we feel. No wait times to speak of, but if there is, it’s not long.
Jun 30, 2018
I woke up Saturday with a really bad eye infection in both eyes, I called the office and they worked me in that day and my infection is already cleared up. Dr. Diane is great and her staff is always pleasant, polite and professional.
Jun 19, 2018
Friendly staff and very welcoming environment! I've been going here for many years and have always been treated great!
May 22, 2018
The staff and Doctor were pleasant and knowledgeable.
May 15, 2018
Excellent, friendly, courteous and professional service. They take the time to make you feel comfortable and not rushed. Very clean facility
May 11, 2018
I received excellent and professional care.
May 2, 2018
My appointment was on time, thorough & very professional.
Apr 15, 2018
GREAT!! My eyes are feeing better within the day
Apr 5, 2018
I live in the city of Bloomington for over 20 years and the short family at inside Optical have been amazing in care in treatment of my eyes staff was generous neat and effective that quickly got me in got me scene with little to no discomfort located on the far East side of Bloomington it may be a diamond in the rough I feel as if I have family at in sight Optical
Mar 30, 2018
I was a little put off that the online scheduler apparently told me my appointment was 15 min earlier than it really was. And I waited 15+ min. beyond that to be seen. Perhaps this is to offset late people but I’m timely and planned a second appointment across town with the original time I was given for insights in mind. Luckily the eye exam wasn’t long; however, it id been called my original 1:15p appointment time and seen right away rather than losing 30 min, you would likely have gotten an eyewear sale...I just didn’t have time. That said, once we got going everyone of efficient and friendly. I appreciate discount frames options and the complimentary water and coffee
Mar 6, 2018
Patient with dementia: Dr. Short's interactions were calm and reassuring for the patient making it a very successful visit.
Feb 27, 2018
As always, it was a great experience.
Feb 20, 2018
Great reviews online and a nice website led me to choosing Insight as my new optometrist.
Jan 27, 2018
Very friendly and efficient
Jan 14, 2018
Very friendly staff. I had a great first experience!
Jan 12, 2018
Great service and selection of glasses. Well staffed
Jan 1, 2018
I'm relatively new to the area and needed a new eye doctor. Thankfully, I won't have to keep looking. Everyone at Insights was very pleasant and I thought Dr. Short was patient, informative, and approachable. I never felt pressured to buy a certain kind of contact or eyeglass brand which is different than what I've experienced from others. I have no reason to go anywhere else.
Dec 28, 2017
I appreciate the e-mail communications.
Nov 28, 2017
My visit to the optometrist was very good. I hadn't had my eyes checked since 2014, and I found my visit exceptional.
Sep 9, 2017
The staff and Dr. Zach Short are very professional and personable!! I give them my highest recommendation and rating!!
Aug 23, 2017
Everyone was professional and friendly. All my questions were answered. I felt the exam was thorough.
Aug 22, 2017
Dr. Diane Short and Dr. Zachary Short are fantastic! The exam is thorough and all questions are answered well. The office has a very comfortable atmosphere, and their staff is friendly and professional. Insights Optical is a number one choice!
Aug 18, 2017
Everything concerning my appointment was excellent.
Aug 4, 2017
All staff were kind and professional. There was no wait upon my arrival. They had a wide variety of types and prices of glasses. I was encouraged to take my time trying on different display glasses with no pressure from the staff.
Jul 29, 2017
On-time, professional, and friendly. Good selection of frames available.
Jul 14, 2017
Simple, friendly, prompt, professional.
Jul 12, 2017
Drs. Short are both professional and comprehensive. Great for adults and children seeking optometry care.
Jul 5, 2017
Over several years have used Insights Optical for business and personal services and have always been happy with them.
Jun 21, 2017
Jun 21, 2017
Excellent service - I would highly recommend!
Jun 13, 2017
The staff was very friendly and helpful with my questions.
May 16, 2017
I have been going to Insights for years because the quality of services and the professionalism of the entire staff has consistently been exceptional.
May 6, 2017
The staff was very friendly and helpful, the office is clean and nice, and they have a nice selection of glasses to choose from. Dr. Zachary Short was very kind, knowledgeable, and personable. Kaitlynn helped me with my glasses selection and did a great job clarifying what insurance covered and broke down each aspect of the visit with transparency in regards to billing; there were no "surprise" fees and costs were reasonable and appropriate. I also really appreciate their online appointment scheduling with email and text alerts/reminders - so convenient! Overall, I had a wonderful experience and would highly recommend Insights Optical.
Mar 2, 2017
My visit was very pleasant and informative. Excellent care from Doctor and staff. I could not have ask for a more balanced personal and professional balance of services.
Feb 11, 2017
Always a pleasant environment and great quality care. I really enjoy the discussion and the explanations of what is happening during the testing and while the test results are explained. Quality eye care that I trust.
Jan 10, 2017
Very pleasant and helpful service. Comfortable office.
Nov 6, 2016
The staff is professional and very friendly. They work well with children and adults. Unlike other offices, they do a great job of maintaining their schedule and being on time with patients!
Sep 27, 2016
Very helpful staff and Dr. Long was patient, helpful and answered all my questions!
Sep 19, 2016
I was very pleased with my first visit to Insight Optical. All of the staff were friendly, efficient and respectful. I didn't have to wait. Dr. Diane Short was perfect. She answered all my questions and put me at ease. Really, couldn't have been better..
Aug 28, 2016