Awesome service as always. Dry courteous and professional staff. Has me seeing better than ever. Thank you!
Jun 10, 2019
Always a pleasure to go to the clinic. The staff are so friendly and Dr Hertzhog makes sure he checks everything out. Great eye clinic.
Jun 10, 2019
Professional, patient and family friendly. Very pleasant atmosphere, makes you immediately feel welcome. The staff provided assistance with my autistic son while I got my exam. It was a unique experience and I'm grateful they go out of their way to provide excellent service. The doctor was nice and my exam didn't feel rushed. He listened and provided appropriate feedback. I recommend this place, 5 star.
Jun 1, 2019
I have been seeing him for years. Appreciate him and his great staff
May 21, 2019
The staff were so customer oriented from ladies doing pretesting to those helping with frames. Great all around service and love the text message reminders
May 10, 2019
Very pleasant visit! The staff is always nice & Dr. Hertzog is great!
May 9, 2019
Greatest place to get all your eye needs!! Dr. Hertzog is GREAT! And everyone that works there is SUPER
May 8, 2019
My experience with Dr. Hertzog and his staff has been wonderful. I have seen the doctor in this location for many years and look forward to many years to come.
May 7, 2019
Staff is knowledgeable and very nice
May 1, 2019
We’ve been using Hertzog Family Eye Care since before our kids were born. Now that we have 3 young ones, we’ve used them for everything from pink eye, accidents (from siblings with a color pencil) to needing referrals for major eye issues. I felt like they were exactly where our kids needed to be and if something more was needed, they were comfortable with saying we can treat this but for this other issue, we’d like you to see ___. I feel confident in their care!
Apr 30, 2019
My boys and I were seen thoroughly and quickly with ease. We have been coming here for over 4 years both Dr. James and his wife Dr. Charity take good care of us and our knucklesheads. Their staff is nice and explain the details to me. Don't mind spending the money on this quality care so close to the house. Highly recommend them.
Apr 25, 2019
I like that I can talk sports with my eye doctor and he comes and watches our local school games too. It’s cool. And he knows my stats. Makes me at ease here.
Apr 25, 2019
Hertzog Family Eye Care is a wonderful, family oriented center.
Apr 15, 2019
I like the fact that I could fill my paper work out online and submit it back to you. Everyone was friendly and explained everything to where you understood. I will keep coming back I loved the service.
Apr 11, 2019
The staff is always very helpful and friendly and the providers are thorough and kind.
Apr 9, 2019
Love Hertzog Family Eye Care! Dr. Hertzog is such a wonderful Dr and I always enjoy visiting with him when I'm in. The girls are amazing and helpful as well! Wonderful off all around!
Apr 5, 2019
Very friendly- helpful - caring glad we decided to come to your office.
Apr 5, 2019
I've been going to Hertzog for years at the Cabot location. Since moving, I went to the Jacksonville office for the first time for this last appointment, but the quality and environment was just as awesome! The staff is always friendly, kind, and welcoming - from the front desk, to assistants, to the doctors, and the insurance assistants. When an elderly patient came in, a staff member came to sit with here in the waiting area so she wouldn't have to stand doing paper work. That was so kind! Will continue to use Hertzog Eye Care as long as I live in the area.
Apr 3, 2019
The people at Hertzog are very friendly. They got me in quickly and even tolerated my demon toddler. Lol. I had a great experience.
Apr 2, 2019
As always, my visit went flawlessly. Welcomed on arrival and treated respectfully, courteously and with supreme professionalism. Equipment and diagnostic tools and techniques are cutting edge. I have complete trust and satisfaction with the practice he and his team have established.
Mar 29, 2019
A very positive appointment, everyone is nice & professional.
Mar 28, 2019
So blessed to have such caring Eye Dr's in Cabot! Its very scary to have an issue with your eye but when you have someone with Dr James Hertzogs demeanor & compassion as well as prompt referral, it makes what could be a very stressful situation not so stressful.
Mar 26, 2019
Professional staff great experience
Mar 19, 2019
I was very pleased with my first exam...very thorough and explained, in detail, about what was being seen in my pictures.
Mar 19, 2019
They did an excellent job made me feel welcome and great service provided
Mar 14, 2019
I was seen very quickly and got my eye problem taken care of.
Mar 8, 2019
Wait wasn’t very long. Staff is nice. Answered my questions. Didn’t try to sell me anything.
Mar 7, 2019
This was my first time going to Hertzog Eye Care and I was very pleased. They took the time to explain all the eye test and I was very pleased with this company. Thank you!
Mar 6, 2019
Wonderful friendly staff.
Mar 4, 2019
Hertzog Family Eye Care offers the best service in the area. The staff is always friendly and ready to serve people when they come in.
Feb 28, 2019
I am always very impressed at how the staff and Dr. Hertzog treat my wife and i. We are glad to be with this eye doctor.
Feb 27, 2019
Greatest experience EVER! These women and men ROCK!
Feb 27, 2019
Everyone was great nice and caring. Kathy Conrade
Feb 23, 2019
Staff was very friendly and the new facility was beautiful and roomy.
Feb 21, 2019
I was impressed by the staff right off the bat. Must more professional than the office we used to visit in LR. Staff was knowledgeable and very friendly. The doctor was great to deal with.
Feb 20, 2019
Too many text messages for reminders of the appointment. I have opted out of text messages.
Feb 19, 2019
Great experience and dr Hertzog was great with Conner he was scared and she was very patient with him
Feb 15, 2019
The doctors and staff are all wonderful! They are super patient with my 3 year old, as well.
Feb 12, 2019
Awesome staff!!! Always very accommodating and there when you need them.
Feb 11, 2019
Great experience, Dr Hertzog is very personable, as well as his entire staff. Nice facilities, didn’t have to wait long at all.
Feb 8, 2019
Excellent experience as always!!
Feb 1, 2019
Everyone was great to me for my visit, and I was in and out quickly. They even had my contacts in stock.
Jan 24, 2019
Very friendly and helpful staff.
Jan 23, 2019
Very professional and friendly office. The front office made us feel welcome when we walked in the door. My eye care was thorough and Dr. Charity Hertzog explained the changes in my vision perfectly. Brittany is such a help in choosing glasses and explaining the options available with my insurance. Thanks!!
Jan 22, 2019
Everyone in the office was very helpful and answered my questions. The doctors eye exam was very complete and informative. Can not wait to get my new glasses.
Jan 18, 2019
Believe as long Staff listen to the pts. And wk w/ them try the best help them with or without insurance it's will make office stronger.
Jan 17, 2019