I like taking some time to go over options for my special circumstances.
Jan 30, 2020
I have been a patient of Dr. Herkert for 3 yrs. I'm so glad I switched. The staff is warm, welcoming, and personable. Lorna is so kind when I check in. Alexis is patient, kind, and so helpful in picking out new glasses. A LOT of knowledge in this office to help you get the best from your eyesight. Dr. Herkert is just a good person, thorough, and great doctor. I can't thank this office staff enough for their consistency in everything.
Jan 20, 2020
This facility was recommended to me several years ago, and I'll never go anywhere else. No one has ever talked optometry to me before in a language I could actually understand - but Dr. Herkert does - and you never, ever feel rushed or like you're asking too many questions! Awesome staff as well - and they are always happy to help in whatever way they can.........
Jan 18, 2020
The staff members are professional and genuine. You feel like family when interacting with them on the phone or in person. They also have a convenient south-side location.
Jan 3, 2020
Dr. Herkert and staff are always very helpful and friendly. All are very knowledgeable and interested in helping each individual in obtaining the best vision possible.
Dec 20, 2019
I was totally impressed with Dr Herkert and his staff. They are not just professionals, they are compassionate, caring individuals that made me feel like the most important client in their office.
Nov 6, 2019
Love this office !! Always 5 star care..
Oct 25, 2019
This is most definitely now my new Dr. I was very pleased with the office staff as well as Dr Herkert. While being very professional, They were welcoming, patient and answered every question. I highly recommend this practice.
Oct 24, 2019
The Doctor and the Office Staff are wonderful and very concerned with your eye health. Never pushy about getting new glasses or contacts and will make adjustments to the ones you already have if needed. Very professional office but friendly too. I would highly recommend them if you are in need of eye care.
Sep 26, 2019
Care and friendliness are both very positive. I appreciate being treated as a person rather than a patient.
Sep 25, 2019
The level of care at Herkert Family Eyecare is great! All the staff is friendly!
Sep 23, 2019
Good care. Enjoyed visit. Survey asks for too much info
Sep 20, 2019
Dr. Herkert and his staff are the best. They all know their business and all are very nice and helpful. They all make the eye exam very enjoyable and all are very professional. It's always fun to go to Herkert Famil Eye Care for an appointment.
Sep 17, 2019
I always enjoy my time at Herkert Family Eye Care. Dr. Herkert and staff are all very nice and very knowledgeable. Dr. Herkert is a wonderful eye doctor and he always knows what to do to help improve my eyesight, both present and in the future.
Sep 17, 2019
Dr. Herkert and staff are wonderful. Always a great experience. Dr. Herkert and staff make the eye exam enjoyable and we always have a good time. A great eye doctor, very through and all the newest equipment to help enhance the exam. Dr. Herkert and staff are all very friendly and helpful.
Sep 17, 2019
It is always a pleasant experience coming in being greeted by your friendly staff.
Sep 9, 2019
Most thorough visit and exam ever. Detailed attention to needs.
Sep 4, 2019
Awesome awesome awesome awesome.
Aug 15, 2019
I love the whole team at Herkert Family Eye Care. They are very professional but make you feel that they really care about you and the outcome of your new glasses. I had a strange thing happen with one eye that suddenly changed drastically between the time of my exam and getting my glasses, so the glasses weren't working for me. They redid my glasses and again it happened. Upon realizing there was something very strange going on, they checked me again and had me wait until my vision stopped changing so wildly (probably due to thyroid issues) and redid my glasses a second time. They were very gracious about it and I really appreciate their kindness and standing behind their work.
Aug 5, 2019
Always enjoy the friendly faces and personable treatment at my annual eye appointment! Great service.. top notch, state of the art equipment.. I always feel I’ve gotten the best diagnosis and care available!
Jul 15, 2019
As always the best eye care service ever. Herkert's isn't on my insurance providers list and I choose to go there anyway so what does that say about how I feel about Herkert's Family Eye Care.
Jul 12, 2019
I brought my own frames, new, fit my face snugly. However, after lens’s put in no longer snug, fall down my nose constantly. Lenses seem to not be properly seated in the frame, at the bottom. Just noticed this recently. I told the Optition about my concerns about the fit and she adjusted them two times but the more I wear them, the more they fall down my nose.
Jul 5, 2019
Dr. Herkert and staff are very polite friendly and helpful. They make you feel comfortable and not rushed while trying to decide on glasses.
Jun 20, 2019
Dr Herkert and staff were very friendly, thorough and professional as always.
Jun 20, 2019
As always, extremely professional, friendly service from the moment of entering until walking out the door.
Jun 3, 2019
Most through eye exam I have ever had.
May 30, 2019
Another excellent visit. The staff is courteous and competent! Dr. Dan always explains things extremely well, although I'm sure the staff, patients and Dr. Dan will benefit from having a couple of copies of SUPER SIMPLE A & P in the office. https://titles.cognella.com/super-simple-anatomy-and-physiology-9781516533381. Voucher code "Author20" gives a 20% discount. Good until the end of June! :o))
May 26, 2019
Very helpful and friendly. Explained everything so I could understand.
May 16, 2019
Dr. Herkert and his staff are so friendly and helpful. Dr. Herkert is very personable. I’m always happy with my exam and I leave feeling his office feeling, well peppy. They are just great people.
May 3, 2019
The Dr and the Staff are all extremely friendly and helpful. Pleasant experiences every visit.
Apr 29, 2019
Excellent, very nice and helpful. Would highly recommend to anyone.
Apr 22, 2019
Extremely friendly and thorough. I was very happy. My only issue was the feeling of being sold to. I dont like going to the doctor and leaving with vitamins and marketing materials.
Apr 18, 2019
Such a friendly and helpful staff. Great business for vision care.
Apr 5, 2019
All staff were a pleasure to work with, from scheduling, the eye exam assistant, Dr Herkert's thuroughness to the selection and fitting of new glasses and frames!
Mar 29, 2019
You all are always so amazing with my daughter Natalie. She loves coming here! And so do we as a family!! Dr. Herkert is the best and his team is amazing! Keep up the great work!
Mar 22, 2019
what a great place to have my eye care. I wish I had known about you years ago. everyone is so friendly and make me feel that they are really glad that I am there. I was able to get in to see the doctor within just a couple of days of my phone call. great job everyone.
Mar 19, 2019
They really take the time to make your glasses right. If they aren't right for some reason, they stand behind them and work till they get them right. I really appreciate that!
Mar 14, 2019
I appreciated the friendly smiles of welcoming. I felt relax during the testing. I was informed what to do and expect. Dr Herkert was very forthcoming in explaining the health and condition of my eyes. Great experience.
Mar 10, 2019
Called to schedule a time to order my glasses and got in the same day. The person who originally helped me select my frames wasn't available, but another person stepped in and had all of my paperwork ready. The fitting went quickly and check out was a breeze. Just waiting on my new glasses now!
Mar 7, 2019
A warm, helpful, and patient team; a thorough exam; and answers to all of my questions. I highly recommend Herkert Family Eye Care!
Feb 18, 2019
Simply put, you all are great!
Feb 15, 2019
Excellent customer experience, thank you very much! Your are still my vision care provider, by my choice!!
Feb 11, 2019
Always very thorough and nice. All employees are very kind and Dr Herkert explains any questions I may have. Exceptional place!!!
Feb 8, 2019
I had gotten something in my eye and doctor Herkert took care of me right away.
Jan 21, 2019
Dr. Herkert and his staff were friendly and professional. I would recommend this office to anyone seeking great eye care.
Jan 18, 2019
Great Doctor and staff always makes you feel welcomed and appreciated as a customer/patient! will not go to any other eye doctor, great place!
Dec 29, 2018
Very caring from start to finish.
Dec 24, 2018
Eye exams are very comprehensive, and they only try to provide you with what you need!! No “ overselling”. The entire staff is professional and friendly, and the results of their work are evident in their patients’ improved vision.
Dec 24, 2018
I was very happy with my last visit. Loved the ice cream social! Dr. Herkert has been after me about getting these prescription glasses, but I was very stubborn about giving up my fashionable reading glasses (cheaters). I finally gave in when Lorna Thomas informed me that my insurance would pay for them! WOW! You go girl (Lorna). Thank you. Ann
Dec 24, 2018
5 Star. Call-in appointment, taken to exam room before I sat in waiting area. Great, friendly, helpful service.
Dec 17, 2018