Helpful , happy, courteous,knowledgeable staff.... — Otto B.
Helpful , happy, courteous,knowledgeable staff. Yes they are the best
Aug 17, 2017
Great place for your "eye" needs. — Michael C.
Always prompt and considerate of your time. Staff is also friendly and accommodating.
Aug 10, 2017
Exam and frame order was done professionally an... — Tom M.
Exam and frame order was done professionally and with the utmost courtesy.
Aug 2, 2017
Dr. Helms and Dr. Brown are the best. So profe... — Tammy J.
Dr. Helms and Dr. Brown are the best. So professional and personal. Always feel welcomed by the whole staff and love the atmosphere of the office. Also great selection of frames and they go the extra mile to find what you need. Great eye care for the whole family.
Jul 31, 2017
Excellent — Rebeca F.
I've been coming here for years. Dr. Helms, Dr. Brown and all their assistants are wonderful and helpful.
Jul 29, 2017
Love Dr. Helms and her staff ! They are friendl... — Kimberly T.
Love Dr. Helms and her staff ! They are friendly, professional and experts in their field.
Jul 27, 2017
Lack of knowledge of my insurance. — Russell L.
Staff and doctor were friendly and helpful. Unfortunately, didn't seem to know much about may insurance coverage despite the office having call earlier to request insurance my information. I had to remind the staff of my coverage when paying my bill. They also did not apply any of the coverage to the cost of the glasses I was considering. As a result, I will be purchasing my glasses elsewhere.
Jul 18, 2017
— William C.
Been going to Dr. Helms for many years. She is very thorough and I never feel rushed. They are always up front and honest with their cost and product information. All the assistants are super and a pleasure to be with. They always solve my concerns.
Jul 18, 2017
I always find Dr. Helms and her staff friendly ... — Kathleen Y.
I always find Dr. Helms and her staff friendly and welcoming. I feel confident I have received an accurate and thorough exam. I like knowing that Dr. Helms is familiar with my eye care history and she and her staff find the eye wear that best suits my needs.
Jul 14, 2017
I enjoyed everyone in this office! Thank you al... — Crystal S.
I enjoyed everyone in this office! Thank you all for being so welcoming and attentive to my needs. :)
Jul 13, 2017
Very good experience! — Michael C.
Very good experience! Dr. Helms is very professional, caring, and knowledgeable. I have never had a bad experience at Helms optical.
Jul 13, 2017
— Denise G.
Dr. Helms has always been very caring to whatever my concerns have been. I would recommend anyone to go see her.
Jun 21, 2017
The service and knowledge at Helms Optical is a... — Rebecca P.
The service and knowledge at Helms Optical is amazing. I always feel welcome and know they'll get me what I need with a smile. I look forward to going there!!
Jun 15, 2017
Great Exam Experience — Burnetta R.
I have always had a very good experience at Helms Family Optical! This time I took a chance and saw the new doctor, Dr Brown and loved her! She was so knowledgeable and thorough with the exam. I have already referred a friend to your office!
Jun 5, 2017
Very thorough. Explained issues completely. Ans... — David M.
Very thorough. Explained issues completely. Answered all questions. Knowledgeable staff.
May 16, 2017
Excellent service. Dr Helms knows her stuff!! — Karen J.
Excellent service. Dr Helms knows her stuff!!
May 16, 2017
Good exam and addressed the medical problems in... — Deborah A.
Good exam and addressed the medical problems included
May 15, 2017
Exceptional service! — Holly R.
Helms Family Optical goes above and beyond to take care of their patients ~ I wouldn't go anywhere else for my eye care!
May 15, 2017
I've been seeing Dr. Helms for many years now a... — Rebecca W.
I've been seeing Dr. Helms for many years now and she always greets me with a warm smile and asks about how life is going. Going to the eye doctor doesn't always have to be a choir and she certainly doesn't make it feel like it. She truly cares about each of her patients and their lives. She also very skilled at her work and has always taken great care of me as I've had eye infections over the years and my difficult to treat and fit astigmatisms. She's also always hired people that have the same standards as her and each staff member has always been great to work with.
May 5, 2017
Dr Helms was great and took time with me! Also ... — Carina G.
Dr Helms was great and took time with me! Also the girls up front are professional, polite, and just all together friendly.
Apr 26, 2017
Great job from start to finish! — Jeffrey O.
Everyone here was super friendly and efficient. Only thing I wish I was asked (or had thought of myself) was if I was picking out frames prior to getting my eyes dilated as everything was a little blurry. Great job from start to finish and would recommend!
Apr 24, 2017
You all do a great job. Very professional and ... — Chad P.
You all do a great job. Very professional and courteous each year I come.
Apr 24, 2017
Great experience! — Stephanie K.
Dr Brown is amazing! She really takes the time to explain what's going on and doesn't rush the process.
Apr 22, 2017
Love this office! — Alexandra C.
I always love coming to this office. The staff is super friendly and honest and of course Dr. Helms is amazing! She always asks about my family and makes it a very welcoming environment. Gina is also always great and she keeps it real with me when I pick out my glasses!
Apr 19, 2017
— Rachel F.
Dr. Brown is excellent. She is extremely personable, friendly, and knowledgeable. She remembered my eye history from my last couple visits and was able to suggest several remedies for my issues. The front staff helped me pick new glasses and made the process much easier than I was anticipating.
Apr 17, 2017
I was anxious about an eye problem and they got... — Kathleen W.
I was anxious about an eye problem and they got me in the same day. The staff and Doctor were warm, professional and reassuring!
Apr 11, 2017
Even though I'm moving 7 hours away, I am going... — Patricia O.
Even though I'm moving 7 hours away, I am going to drive back to Michigan every year for my eye exam with Dr. Helms. I've been seeing her for over 20 years and wouldn't dare go to anyone else! She's the best!!
Mar 21, 2017
I received excellent and thorough care during m... — Kimberly D.
I received excellent and thorough care during my recent eye examination. This is consistent with previous examinations.
Mar 21, 2017
I will only go to Dr. Helms! I love Gina too. ... — Becky B.
I will only go to Dr. Helms! I love Gina too.
Mar 14, 2017
I always appreciate the time and concern everyo... — Robin H.
I always appreciate the time and concern everyone at the office gives me. All of my questions are answered and they always work to make sure that I am getting the best value out of my visit and my insurance.
Mar 11, 2017
I enjoyed my eye appointment and search for new... — Joy C.
I enjoyed my eye appointment and search for new glass frames
Mar 8, 2017
Best eye exam I've had in years! ... — Denise P.
Best eye exam I've had in years! Dr.Helms and crew are top notch. I'm waiting anxiously for my new glasses!
Mar 7, 2017
— Mary S.
It was my first visit and everyone at the office was friendly, professional, and very helpful.
Mar 2, 2017
I was referred to Dr. Helms by a friend. She wa... — Pam L.
I was referred to Dr. Helms by a friend. She was on time, professional, personable, and very thorough with state of the art equipment. The staff was equally courteous and knowledgeable.
Feb 28, 2017
We love Helms Optical for our whole family! — Jen H.
We love Helms Optical for our whole family. Dr Helms and Dr Brown are so professional, friendly, knowledgeable and easy to work with. The office setting is comfortable and the rest of the office staff are friendly and professional. We highly recommend this office to others who are looking for a family friendly practice.
Feb 26, 2017
Everyone one was very friendly from as soon as ... — Trevor H.
Everyone one was very friendly from as soon as i walked into the door from the front desk being very helpful even though i arrived 10 minutes late to my appointment. Dr. Brown was very friendly and i felt really comfortable for my first time visiting helms family optical. the ladys up front were also very helpful when i had to pickout a new pair of frames for my eye glasses.
Feb 21, 2017
Great staff, great service, great selection! — Julie E.
Great staff, great service, great selection!
Feb 16, 2017
Dr. Helms and the staff do an excellent job. T... — Richard B.
Dr. Helms and the staff do an excellent job. The level of service is exceptional.
Feb 16, 2017
Dr. Helms and staff are very helpful and friend... — Cheryl H.
Dr. Helms and staff are very helpful and friendly. Great customer service.
Feb 16, 2017
Always friendly service. Everyone cares that th... — Steve B.
Always friendly service. Everyone cares that things go well. A great experience.
Feb 7, 2017
Love the website. Easy to use and so nice that ... — Andrea S.
Love the website. Easy to use and so nice that you can request an appointment online.
Feb 6, 2017
Everyone and everything went well, thank you. K... — Katherine C.
Everyone and everything went well, thank you. Kai Carrigan
Feb 4, 2017
Happy Patient — Porsha D.
This was my first visit to her office and I am thoroughly satisfied with the care I received from Dr. Helm. Her staff were very polite and welcoming and Dr was very professional and thorough during the examination. I recommend her.
Feb 2, 2017