Great job, staff does wonderful work and is always polite and professional!
Jun 9, 2017
Everyone is nice and courteous. Everything is explained well and the cleaning was very comfortable.
Jun 7, 2017
I came in for a routine teeth cleaning. The experience was easy and hassle-free. Everyone was friendly and I had no complaints. Best of all, however, was that when I accidentally left my HSA card at home, I was able to call from home (after leaving the office) with my HSA number to pay my bill of roughly $20. This was exceptional customer service and flexibility - thanks!
May 22, 2017
I had a cleaning & check up. I had a good experience. I was happy to see Dr. Tsay again. I also liked my new Hygienist Britney( ?) Her gentle touch was appreciated. It's always nice to see Ann at the front desk.
May 11, 2017
Everyone made me very comfortable. Usually I am afraid to go to the dentist.
May 6, 2017
I went in for a cleaning. That night one of my cuspids hurt extremely; upon checking it in the mirror, it appeared to be loose. It being late at night I determined I would wait overnight and see if I still had a problem in the morning. In the morning the pain had gone away. Whatever the cause, it appears not to have been serious enough to report it or complain.
Apr 26, 2017
As always....first rate, professional, and gentle. What more could you ask for? Nothing!
Mar 24, 2017
I would recommend Gentle Dentistry to people of all ages, and have over the past 25+ years found the business to be of the highest caliber.
Mar 23, 2017
As always, I appreciate the personalized service from the two Ann's to Dr.Tsay.
Feb 24, 2017
The team was very professional and patient with me and my time constraints and financial concerns.
Feb 9, 2017
My service has always been so-so at best at the Minneapolis Gentle Dentistry Clinic. But this past time I had Rosa as a dental hygienist for the first time. Rosa was PHENOMENAL!!! She's the best service I've ever had there clearly explaining what she was doing, why, etc. She explained that if I even floss just 3 times a week I can experience a 90% improvement. She was friendly, effective, and clearly new her stuff. The only bummer? She was just subbing in at this location for the day. If I could have Rosa-like every time I would love it. She should train every other hygienist on how to interact with patients.
Feb 3, 2017
This was Charlotte's first dental visit (3yo) and she had a great experience. Everyone was very kind and patient with her. She was clearly a little nervous but everyone made her feel comfortable enough to take x-rays, clean her teeth, complete the exam, and apply the fluoride. Leaving the appointment she said, "That was awesome!"
Feb 2, 2017
Dental office continues to get better with each visit-- in terms of appearances and updates. Front staff is very friendly, and hygenists are friendly as well.
Jan 23, 2017
I was treated well and my hygienist was good. Things were explained to me in a clear manner and the dentist was good too. Able to get the appointment quickly
Jan 18, 2017
I appreciate the reminder texts, and the ability to confirm appts with a quick text.
Jan 13, 2017
Very grateful for care from Dentist and his assistant. Gentle care that is very thorough. Thank you Jermaine Foslien
Jan 12, 2017
Excellent and Friendly Staff - Great Work!
Jan 6, 2017
Excellent visit, thorough and professional
Dec 31, 2016
I'm someone who hates to go to the dentist. This visit was great! Very nice people with a gentle touch and a caring manner. They took the anxiety away for me and I'm not dreading my next visit. Thanks!
Dec 23, 2016
I started going to Gentle Dentristy about a year and a half ago after going to numerous dentists who I simply did not like. Once I walked in the door to their MInneapolis location, I felt at home. Everyone in the office is friendly and does fantastic work. I've also hauled my husband, two boys and my step-son to see Dr. Tsay and all of us are very happy customers. I would definitely recommend this office to address any dental needs.
Nov 30, 2016
Lets face fact. Few people look forward to going to the dentist. My recent visit was, even though not a A+ report card (Need work done) the staff and Dr. were great. Everything was explained and made me feel very comfortable. I look forward to receiving the required treatment that needs to be done and have total confidence in the people involved.I have no concerns or anxiety-This is unusual for me.
Nov 10, 2016
Great 1st experience. Felt everyone was very knowledgeable.Everything was explained to me in a way I could understand. Very clean!
Oct 13, 2016
Courteous staff, quick service, and cosmetically impressive work. The tooth-colored compound fillings I got were great, matched my teeth and made it so I couldn't tell where the cavity had been. The hygienists were all very nice and professional, and Dr. Tsay was professional, skillful and courteous to myself and fellow staff.
Oct 13, 2016
For insurance reasons, I had to go to another dentist - while they were competent, I did not feel the genuine care I got here. So, when I was able to get other insurance, the first thing I found out about was could I "come home?". It was a yes, and I am so glad! From Reception, to the Dental team (s/o to Trayl and Dr. Tsay) they really care about the person as well as the teeth.
Sep 2, 2016
I absolutely love the south Minneapolis location. Always positive vibes!! And great dental care...
Sep 2, 2016
I have to say for the years I've been coming here this is the best visit. There were very rude hygienists and dentists there before and everyone was SO nice and friendly this visit! All the newer people are great!!
Aug 5, 2016
My hygienist is one of the main reasons I keep coming back to this dental office. He is great. Happy to see some much needed improvements in the building; such as new chairs in the lobby and updated bathroom. However would be great to see further improvements on a building that seems to need a bit more TLC :) Thanks for introducing the whitening program.
Jul 20, 2016
Great dentist and hygienist, l look forward to seeing you in six months.
Jul 17, 2016
Very friendly and thorough
Jun 29, 2016
5 stars!!!! See review below
Jun 26, 2016
Trail made my experience fantastic!
Jun 21, 2016
Staff at the front were kind and efficient. Great job cleaning my teeth. Dentist was clear and answered questions with good detail.
Jun 18, 2016
Friendly staff and always happy with the clinic work.
May 11, 2016
The staff are very friendly. It's a pleasant experience.
May 11, 2016
The entire experience with Gentle Dentistry is amazing! The staff very much cares about the patient experience from beginning too end, including ensuring you are getting the best financial advice for services you need! Amazed and makes me actually want to go to the dentist!
Apr 27, 2016
I love Gentle Dentistry. That is Just it, they are so gentle. Their team makes going to the dentist enjoyable and relaxing. And they sent me home with goodies to keep my mouth happy : )
Apr 21, 2016
I believe the dental hygienist was "Tre." I enjoyed his out-going personality he did a good job on cleaning my teeth. He was concerned about my dental problems and notified the doctor of them. The doctor took great interest in my concerns and recommended that I notified him of any other problems after seeing my medical doctor.
Apr 15, 2016
Trayl is awesome! He does a great job explaining what he is doing and what he is seeing. He gave me great ideas of how I could care for my teeth.
Apr 12, 2016
Not only "gentle dentistry" but now....modern and terrifically professional!!! And, the new staff is first rate....and I love my dentist...he is superb! My teethies thank you! Craig Bell
Mar 17, 2016
Nice staff, put me at ease. Just one thing, as I've said before, I think you should play gentle, relaxing, instrumental music to calm the patients.
Mar 13, 2016
Everyone seemed very nice and professional.
Mar 7, 2016
Great service very professional and friendly service by all employees
Mar 7, 2016
Everyone at Gentle Dentistry was attentive and friendly, and the hygienist explained my oral care well. They've always been helpful when I've had questions and I've been satisfied with the care I've received.
Feb 20, 2016
I love my hygienist! He knows how much I hate having my teeth cleaned and he always makes my laugh while getting the job done painlessly!
Feb 15, 2016
The entire team was great. Understanding and welcoming of our little toddler. Thank you especially to Trail and Ann for helping with George and giving extra time and attention!
Feb 1, 2016
Staff were friendly and were good about explaining options for treatment and payment. I felt they really cared about me. Only one small thing needs attention: Be sure that the music playing is not just for the benefit of the staff, but rather should be what is most calming and relaxing for the patients.
Jan 30, 2016
It was a wonderful experience for me. New situations in medical caring can be disappointing. I was fully satisfied with the entire team. Lotys of smiles. Thank you, Jermaine
Jan 21, 2016
Gentle Dentistry got me in right away without an appointment to get a gapping hole in my tooth fixed
Jan 21, 2016
I have the same hygienist every visit-- he is absolutely great. The building is very outdated, however staff makes it worth coming back. The new dentist has great bedside manner and was very thorough. Best dentist I've seen there!
Jan 20, 2016