Dr. Kapiloff and her staff treated me like family. They were friendly, professional, knowledgeable, and took the time to answer my questions and to explain everything to me.They gave me a thorough examination. Dr. Kapiloff even called me at home later on that day to give me additional information about one of my medications.
Mar 29, 2018
Love the doctor and the staff. Always friendly, inviting, polite and professional.
Mar 22, 2018
Helpful and attentive staff, knowledgeable all around.
Mar 15, 2018
a great visit, everyone was very nice and helpful
Mar 3, 2018
This was our baby's first eye exam--a preventative check up exam free through InfantSEE to make sure she was developing as expected. The office was so inviting--they offered us coffee and tea upon arrival and there were a few toys for our girl to play with. Dr. Ellen Kapiloff played with the baby throughout the exam and was nothing but smiles. She was so informative and encouraging and it was a great experience!
Mar 3, 2018
Absolutely awesome service all around! A recommendation from a co worker lead me to Family vision and they were everything that was expected. 100% professional service from the moment you walk in. Thanks Family Vision!
Mar 1, 2018
Dr. Kapiloff takes the time to explain step by step how our eyes have changed. She explains photos for the back of the eye, any cataracts she sees or anything else. Her staff is quite helpful in explaining coverage we had with VSP, the amount we're entitled to for frames and how much they cover for poly carbon, scratch proof, co-payment, etc. The very next day I accidentally poked myself in the eye with my car key while trying to open my umbrella. I called the office phone number and got called the Doctor's cell phone, she was able to provide advice on how to treat my eye. I'm so grateful she was available to assist me saving a trip to the ER. My husband and I were happy with the service provided by the Doctor and staff. Can't wait until we receive our new glasses.
Feb 26, 2018
Your staff is amazing, I've never dealt with any anywhere that are as nice, helpful and knowledgeable as they are. I feel I'm in good hands with Dr Kapiloff and trust her implicitly with my eye care. I've been more than happy also with doctors she has referred me to. Keep up the great work :)
Feb 24, 2018
This was my first visit with Dr. Kapiloff. She was very kind and took time to discuss my medical history, concerns about my vision, and everything she was going to do during the visit. The office staff was very professional as well. I will definitely return.
Feb 19, 2018
very professional atmosphere
Feb 14, 2018
Dr. and staff was nice and she took the time to explain my problem.
Feb 3, 2018
5 stars. Friendly and professional from office staff. Dr. Kapiloff explained every test and their results.
Jan 22, 2018
It is always a pleasure to visit your office.
Jan 20, 2018
Very good medical care, office is prompt with scheduled appointment times as well
Jan 11, 2018
Outstanding visit as usual. New equipment makes the exam seem even more thorough than the previous excellent exams.
Jan 4, 2018
Dr. Kapiloff is very professional.I like her, she gives a good examination and goes over the results.
Jan 4, 2018
The eye exam with the doctor was good. However, I will never order glasses form here again. My glasses arrived and they did not do an inspection beforehand. Leaving work early to find out that the glass had a crack.. had to wait another week for the replacement on a $400+ pair of glasses. Not good..didn't care for this part of the service.
Dec 26, 2017
The exam was thorough and the staff helpful .
Dec 12, 2017
Absolutely great doctor and staff
Nov 23, 2017
My wife and I had our annual vision examination on Thursday, November 16, 2017. The doctor and her staff were great.
Nov 18, 2017
Very good visit. The folks at the office are always a great help. I have been going here for over 25 years and will continue to go.
Nov 16, 2017
Great office visit, staff is nice, and dr is wonderful. They all make you feel like they definitely care about each patient. thanks
Nov 14, 2017
Always a pleasure! The Doc and staff always go above and beyond. Plus I know I'm getting great eye care. Thank you.
Nov 13, 2017
Everything was pleasant. Walk in and asked how we could be helped. Then they go over insurance information and how you will pay. Called in promptly. Sat with doctor who went through everything and asked if you had any questions or concerns and thanks you for seeing her.
Oct 26, 2017
You guys are great! No need to change anything. Keep up the good work.
Oct 18, 2017
Love Dr. Kapaloff and would refer to family and friends. Very attentive and explained everything.
Oct 11, 2017
VERY professional Staff extremely nice
Oct 5, 2017
From my initial phone call to make an appointment to the end of my appointment my experience was great. The staff is warm and helpful. My appointment was thorough and informative. I would recommend Family Vision to others.
Oct 1, 2017
Service is always top notch. Friendly staff who are always willing to help out.
Sep 29, 2017
Exceptional - As I walked in there were so many pleasant and lovely women-- I think the brightness and the personality of the office environment tend to make you forget that you are there for a medical exam.... and try to forget that most insurance doesn't cover any of the services. For some of us dental and eye care are a luxury..... The staff is so efficient and professional and the doctor gets right to everything. It seemed as though I was in & out in minutes..... Thank you
Sep 9, 2017
Outstanding service and professionalism. My first visit to the practice which resulted in a very enjoyable experience. I would highly recommend this practice
Sep 7, 2017
All of the personnel at Family Vision Associates were professional and accommodating to my needs and requests.
Sep 2, 2017
I was greeted by a friendly front desk staff and my appointment started right on time. Excellent service and very friendly environment.
Aug 24, 2017
Dr. K. is very informative about my eye care. My appointment started on time and lasted 30 minutes. I never felt rushed or ignored. I was able to ask questions.
Aug 24, 2017
The examination was done very thoroughly; with answering any questions I may have had
Aug 14, 2017
very much satisfied with the examDr explained everything to me she even answered all my questions ehich I Lille's.
Jul 27, 2017
Best eye doctor ever. 6 stars😎😎
Jul 8, 2017
The doctor and staff are very friendly and help you pick out glasses. They have the latest technology. Fast and accurate eye exams. I really like this place !
Jul 6, 2017
Friendly smiles abound in this office, and Dr. Kapiloff explained everything that needed to be done, and how to best care for my eyes going forward. I feel like I am in very good hands every time I visit.
Jun 21, 2017
Thank you for asking for my review. The Girls in the Office were awesome and very helpful! The Eye Doctor was very efficient and I really like the fact that the office has state of the art equipment! I also appreciated that I only waiting about five minutes before I was examined.
Jun 7, 2017
Everyone from the office staff to the doctor are so friendly and accommodating. Dr. K treats me with so much concern and care.
May 5, 2017
Dr. Kapiloff at Family Vision Associates is thorough, kind and helpful as well as her staff. I look forward to my visits!
May 1, 2017
Very happy with the care and attention that all members of the practice show me, each and every time I visit your office.
Apr 29, 2017
The eye doctor was knowledgeable, helpful and thorough. She was able to diagnose my daughter’s problem quickly. Everyone was friendly & accommodating. The office staff was also helpful in picking out frames.
Mar 30, 2017
Everyone from the staff to the Dr. were very friendly. My 3 year old had a great experience.
Mar 20, 2017
Professional, Friendly staff and a professional doctor with state of the art equipment.
Mar 8, 2017
FANTASTIC!!! Professional!! Courteous
Mar 8, 2017
Love the doctor, love the staff, the service is superb!!! Fast, Friendly and always on top of things!
Mar 8, 2017
Good and cleanly environment. The detail attention to the patient is appreciated.
Feb 17, 2017