LOVED our time at Family Vision Associates. The staff was incredibly helpful and friendly. Dr. Kapiloff is unlike any other optometrist I've ever dealt with. She has a clear passion for her practice, genuinely cares about her patients and took the time to show and explain to me many different parts of what most would consider a routine visit. In other practices, you usually go in and get your eyes checked (on old paper or projected eye charts), grab a prescription and get sent on your way with a new pair of contacts and/or glasses. With Dr. Kapiloff; she spent extra time walking me through every part of the exam, explained to me areas where she was looking for potential issues [with my eyes via MODERN technology], and made qualified suggestions. She has clearly invested in the newest technology available for her practice. Having made my career in the healthcare business, Dr. Kapiloff and Family Vision Associates seriously sit in the top tier of sophisticated, yet intimate optometry practice.
Oct 29, 2018
It was a pleasure to walk in & everyone was smiling & eager to help me. Doc was great and answered all my questions. I have already recommended 2 more patients.
Oct 10, 2018
Professional and no wait time.
Oct 1, 2018
5 Stars The visit went well and everyone was friendly! Dr. K was great!
Sep 24, 2018
Very thorough eye exam. Dr. Kapiloff explains everything in a clear and concise manner and answers all my questions so I have a good understanding of my eye health.
Sep 17, 2018
Absolutely wonderful, caring, knowledgeable and understanding. I am treated with respect and kindness.
Sep 15, 2018
Excellent service. (but please invest in some newer magazines).
Sep 11, 2018
Very pleasant visit and very helpful and pleasant staff
Sep 10, 2018
It was the first time I’ve ever been there. The staff was really nice and helpful and service was prompt. I only waited 2 minutes from arrival to get called in. They do a thorough check of the eyes. I’ve been to many optometrists and no one has ever looked under my eyelid! She found out I actually had an issue from my contact lenses. Great service highly recommend.
Sep 10, 2018
Dr. Kapiloff exudes great energy and enthusiasm, which is just simply nice to "see".
Sep 8, 2018
I'd highly recommend Family Vision Associates, LLC. They take customer service seriously. You'll notice it as soon as you walk in the door.
Aug 20, 2018
I have been to many eye doctors previously and I have never felt so welcomed before. The doctor explained everything she was going to do before starting and explained all photos taken. She is amazing.
Aug 19, 2018
My wife and I needed new glasses. The exam was thorough and painless. We were made aware of some issues that we didn't realize was happening from our eye exams. We are taking the appropriate actions to rectify these issues. Both of us have decided on yearly visits.
Aug 15, 2018
Good office. Great team!
Aug 6, 2018
As a new patient, I was very pleased that I was greeted by Dr. Kapiloff when coming in and her staff couldn't have been more pleasant. The Dr. covered everything in detail as she proceeded with the exam. With the technology Dr. Kapiloff uses, I was in and out in no time. I could not have asked for a better experience.
Jul 30, 2018
Arrived about 15 minutes early for my appointment, they took me at just about exactly my appointment time. Greatly appreciate a Doctors office that is on time! Office staff and Doctor wonderful to work with
Jul 18, 2018
What a fantastic experience! No waiting and Dr Kapiloff greeted me and took all time needed to assure my prescription was accurate. Dr Kapiloff was friendly and listened to my concerns with my previous prescription and I can say, she found that was incorrect and my previous issues were resolved. If you require an eye exam I would highly recommend Dr Kapiloff!
Jul 18, 2018
Friendly, professional staff, excellent service.
Jul 16, 2018
Great vision center. Model like receptionists greet you and are very friendly. The Dr. is very competent and did a thorough exam... Very good experience.
Jun 18, 2018
Dr. Kapiloff is an excellent doctor. She was very thorough with my exam and took the time to answer my questions and explain everything. The staff was very helpful and courteous. Totally happy with my experience there.
Jun 16, 2018
Everybody is very nice and friendly.
Jun 14, 2018
It had been a while since my last appointment and I was delighted to see all the new technology - no more eye drops or air puffs! The new retina photography was amazing. Check-in was painless with the online pre-registration. Dr Kapiloff explains things as she goes and I felt I always knew what was going on.
May 24, 2018
Family vision associate's is an excellent place to get your eyes taken care of. From the caring staff to the Dr.herself . My whole family goes.
May 23, 2018
I have been with this practice for years, but it was a first visit for my daughter. Dr. Kapiloff was so patient and friendly that I saw my daughter's fears disappear. She made having to get glasses a wonderful experience instead of a devastating one. My younger daughter witnessed the appointment and now I know she will have no problem when it's time for her first visit. Thank you!
May 15, 2018
I always enjoy my visits to see Doctor Kapiloff. The office staff is very knowledgeable and friendly. I highly recommend Family Vision Associates.
Apr 25, 2018
Dr. Kapiloff and her staff treated me like family. They were friendly, professional, knowledgeable, and took the time to answer my questions and to explain everything to me.They gave me a thorough examination. Dr. Kapiloff even called me at home later on that day to give me additional information about one of my medications.
Mar 29, 2018
Love the doctor and the staff. Always friendly, inviting, polite and professional.
Mar 22, 2018
Helpful and attentive staff, knowledgeable all around.
Mar 15, 2018
a great visit, everyone was very nice and helpful
Mar 3, 2018
This was our baby's first eye exam--a preventative check up exam free through InfantSEE to make sure she was developing as expected. The office was so inviting--they offered us coffee and tea upon arrival and there were a few toys for our girl to play with. Dr. Ellen Kapiloff played with the baby throughout the exam and was nothing but smiles. She was so informative and encouraging and it was a great experience!
Mar 3, 2018
Absolutely awesome service all around! A recommendation from a co worker lead me to Family vision and they were everything that was expected. 100% professional service from the moment you walk in. Thanks Family Vision!
Mar 1, 2018
Dr. Kapiloff takes the time to explain step by step how our eyes have changed. She explains photos for the back of the eye, any cataracts she sees or anything else. Her staff is quite helpful in explaining coverage we had with VSP, the amount we're entitled to for frames and how much they cover for poly carbon, scratch proof, co-payment, etc. The very next day I accidentally poked myself in the eye with my car key while trying to open my umbrella. I called the office phone number and got called the Doctor's cell phone, she was able to provide advice on how to treat my eye. I'm so grateful she was available to assist me saving a trip to the ER. My husband and I were happy with the service provided by the Doctor and staff. Can't wait until we receive our new glasses.
Feb 26, 2018
Your staff is amazing, I've never dealt with any anywhere that are as nice, helpful and knowledgeable as they are. I feel I'm in good hands with Dr Kapiloff and trust her implicitly with my eye care. I've been more than happy also with doctors she has referred me to. Keep up the great work :)
Feb 24, 2018
This was my first visit with Dr. Kapiloff. She was very kind and took time to discuss my medical history, concerns about my vision, and everything she was going to do during the visit. The office staff was very professional as well. I will definitely return.
Feb 19, 2018
very professional atmosphere
Feb 14, 2018
Dr. and staff was nice and she took the time to explain my problem.
Feb 3, 2018
5 stars. Friendly and professional from office staff. Dr. Kapiloff explained every test and their results.
Jan 22, 2018
It is always a pleasure to visit your office.
Jan 20, 2018
Very good medical care, office is prompt with scheduled appointment times as well
Jan 11, 2018
Outstanding visit as usual. New equipment makes the exam seem even more thorough than the previous excellent exams.
Jan 4, 2018
Dr. Kapiloff is very professional.I like her, she gives a good examination and goes over the results.
Jan 4, 2018
The eye exam with the doctor was good. However, I will never order glasses form here again. My glasses arrived and they did not do an inspection beforehand. Leaving work early to find out that the glass had a crack.. had to wait another week for the replacement on a $400+ pair of glasses. Not good..didn't care for this part of the service.
Dec 26, 2017
The exam was thorough and the staff helpful .
Dec 12, 2017
Absolutely great doctor and staff
Nov 23, 2017
My wife and I had our annual vision examination on Thursday, November 16, 2017. The doctor and her staff were great.
Nov 18, 2017
Very good visit. The folks at the office are always a great help. I have been going here for over 25 years and will continue to go.
Nov 16, 2017
Great office visit, staff is nice, and dr is wonderful. They all make you feel like they definitely care about each patient. thanks
Nov 14, 2017
Always a pleasure! The Doc and staff always go above and beyond. Plus I know I'm getting great eye care. Thank you.
Nov 13, 2017
Everything was pleasant. Walk in and asked how we could be helped. Then they go over insurance information and how you will pay. Called in promptly. Sat with doctor who went through everything and asked if you had any questions or concerns and thanks you for seeing her.
Oct 26, 2017
You guys are great! No need to change anything. Keep up the good work.
Oct 18, 2017