I’ve been going to Dr. Middleton for about 14 years. He is very thorough and a very pleasant person as well. His staff is well-trained, knowledgeable, and very friendly. I’ve recommended him to many people over the years.
Jan 14, 2019
I had a great visit! I was a little early so they started helping me pick out my frames. Then it was my appointment time and they got me right in, did my eye exam and I finished with my frames. The staff was amazing and so nice.
Dec 31, 2018
This was a very pleasant visit. I have absolutely no complaints of any kind. Everyone was pleasant, professional, explained each procedure and did not waste any time. I would highly recommend this practice to anyone needing eye care.
Dec 27, 2018
Dr Middleton and his staff are professional, pleasant, friendly, and on time. The office is neat and clean. In a world that is seeing big corporations take over health care, I value a solo practitioner that treats me like a member of his family.
Dec 14, 2018
There is a reason that I keep coming back to Family Optometry Center.The staff is wonderful & the atmosphere is relaxing & inviting. Samantha runs a great ship & is so easy to work with. Dr. Middleton is a thoughtful & caring person with a lot of expertise.I love that he continues to hone his skills year to year.I have been coming to see him for almost 50 years & he makes my old eyes better.
Dec 13, 2018
I was treated in a timely, professional and respectful manner. Everything was thoroughly explained.
Dec 12, 2018
I was concerned about an eye condition so I called Dr. Middleton’s office. I have been a patient for years and always have a great experience at his office. This time Samantha got me an appointment within a short time of my call, and I was seen right away. This is a great office and I always feel I get the best of care.
Dec 10, 2018
Great experience and will definitely be back for future appointments.
Nov 21, 2018
Dr. Middleton is always very kind, professional and knowledgeable of his profession, and always treats his patients with great courtesy and kindness. His staff is highly qualified and always going out of their way to make you feel at home providing an excellent service. Every and each visit with them has always been a very pleasant experience for me.
Nov 19, 2018
Great doctor and awesome office staff. Friendly, knowledgeable and efficient.
Nov 19, 2018
FRIENDLY AND ABOVE. EXCELLENT CUSTOMER SERVICE.
Nov 5, 2018
Everybody was cheerful, friendly, and helpful. The exam moved crisply, in a timely way.
Oct 31, 2018
I was greeted when my hand was still on the door and I was made to feel welcome immediately. Ariana took me in for some initial screenings and she did a great job of explaining everything to me in a way that didn't make me feel ignorant, but improved my experience. Dr. Middleton was kind and personable. He and his staff did a very thorough exam and exceeded my expectations. The advanced technology was quite impressive. When I inquired about contacts Dr. Middleton put a pair in my eyes to let me try them out. I was assisted by Marielle in choosing new glasses. This is admittedly a stressful time for me because I never know what is covered by my insurance and how much my out of pocket cost will be. This is the first office I have ever been to that previewed my insurance and let me know what was covered and what wasn't. It was so comforting and allowed me to shop within my budget. Marielle knew her stock so well and listened to what I was wanting. So much so that I chose the first pair of frames she suggested I try! At the end of my visit I made an appointment for a contact lens fitting with Samantha. Since I've never worn contacts before Samantha explained in detail what to expect for the next appointment and I learned things I didn't expect to learn that allow me to be better prepared to make a decision about contacts. Again, the costs were completely disclosed up front. Overall, this office experience made me feel cared for. I made an appointment for my daughter before I left because I knew she would be in good hands there.
Oct 29, 2018
I have been coming to Dr. Middleton for decades. As always, his office staff does a great job and he is the best!
Oct 22, 2018
Places like this are getting harder and harder to find. Dr. Middleton goes above and beyond to make sure your vision is as good as possible when you leave the office. He and the rest of the staff are all very attentive, and I've never once felt rushed (even when I spent hours trying to find *just* the right frames). Last time I was in the office I just mentioned that when I wear my contacts my eyes will sometimes feel itchy or tired at the end of the day, and he found a different brand of lens that has totally fixed all of that. I highly recommend this office, and won't go anywhere else now!
Oct 19, 2018
Oct 18, 2018
The staff were top of the line! It was if I went back in time when the customers were important. I would recommend this experience to everyone. The thoroughness of the exam, with all the sophisticated equipment, made me feel as my eye sight was as important to them as it was to me.
Oct 9, 2018
Great Service! Variety of inventory for all prices.
Oct 9, 2018
I have been a patient of Dr. Middleton's since the late 1970's shortly after he started his practice. I have always had thorough exams, clear explanations, and help in maintaining good vision and eye health. As a patient who has always asked a lot of questions, I have appreciated his willingness to answer. Now that I need to consider cataract surgery, I expect to have my questions and concerns answered carefully before I choose how to take this step.
Oct 3, 2018
The entire staff is knowledgeable, efficient and enthusiastic. I appreciate the exceptional care. Keep up the great work!
Sep 30, 2018
Dr. Middleton and his staff are always friendly,knowledgable, efficient and helpful. Always a pleasent experience!
Sep 19, 2018
Lovely office staff and professional eye care team! 5 Stars!!
Sep 7, 2018
Dr. Middleton and the Family Optometry Center is just wonderful. I have had fair to middling service at other locations with other doctors, then I came here. What a difference! The kindness and professionalism are top drawer. Further, Dr. Middleton does not hesitate to obtain and utilize the latest and best equipment to examine your eyes. I always walk out of the Center with a smile. I have been very happy with my new glasses. Five stars on every visit.
Sep 7, 2018
I was taken right on time and all the staff and Dr. Middleton were very pleasant and professional. Truthfully, I received the most extensive eye exam I've ever had. I trusted their recommendations and was very pleased.
Aug 22, 2018
Super friendly environment..always welcoming and great service. I have been going to Dr. Ian for a couple years now and absolutely love going to him.
Aug 20, 2018
Very pleasant and professional. Look forward to all my appointments
Aug 15, 2018
I have been coming to Family Optometry Center for about 8 years now. I have always loved my whole experience here as a patient. I love that I get the best care and leave learning more about eye health.
Aug 13, 2018
Always a pleasure to go to Dr. Middleton's office, a great experience.
Aug 9, 2018
this was my first visit with Dr. Middleton and i must say that it was incredibly thorough, informative, and collaborative. the entire staff was friendly and knowledgeable in their roles in the entire process and they were very helpful in making the most informed choices for my needs. Dr. Middleton's use technology really helped in providing a visual context in my ongoing eye care. i was very, very impressed and would, without hesitation, recommend his practice to anyone.
Aug 3, 2018
I drive 2 hrs to have appointments with Dr Middleton, thats how much I value his care and the care his staff provide.
Aug 1, 2018
I've always enjoyed my experience with staff and Dr Middleton from my 1st visit. I do recommend your office to friends.
Jul 24, 2018
I really liked it when Dr. Middleton got his IPad and we discussed a problem I thought I was having in a personal, practical, and individualized way.
Jul 18, 2018
Family Optometry Center has a friendly, professional staff to help with all your eye care needs. They are the best!
Jul 16, 2018
Each visit surpasses my expectations—the front office staff is so professional & friendly.... & Dr Middleton is “highly experienced, detailed, explains diagnosis clearly and is delightful too! Thank you for a terrific medical experience
Jul 14, 2018
The front office gets an A+ in service and all the ladies do an outstanding job to make the time pleasant.
Jul 11, 2018
I'm completely satisfied with the care I was given by Doctor Middleton. He was thorough and went the extra mile to research and understand a rather unique genetic condition I have. This really allowed me to be an advocate in my own care. The other staff was warm & friendly. From the moment I walked in to the moment I left I felt like a cared for individual, not "just another" patient. Family Optometry really deserves the word "Family" in their title, as in contrast to many other optometrists I've been to, this office was like coming home.
Jul 5, 2018
It was a pleasant visit. Ariana was extremely helpful and professional. Her outward positive attitude was refreshing.
Jul 2, 2018
My wife and I have enjoyed the expertise and cordiality of Dr. Ian Middleton and his staff in different venues since 1970. The amazing staff at the Family Optometry Center is an excellent compliment to Dr. Middleton's continued exceptional care. They genuinely care about their patients and their continued eye health. We hope to utilize this organization for our on-going eye care needs for many years.
Jun 30, 2018
Outstanding service and care. In my many decades of eye exams with many different providers, I can highly recommend, without qualification, Family Optometry and Dr. Middleton. I'm so fortunate that I found this office when I moved to Santa Rosa.
Jun 8, 2018
Always a delight to see and visit Ian and company. Oh, Cudos for the new decor. Looks like the youth movement is taking over
Jun 7, 2018
Very friendly staff we enjoyed are visit
Jun 1, 2018
Wonderful service - experience, competence, all with a cheerful attitude
Jun 1, 2018
I would recommend everyone to go here wonderful office staff doctor is so knowledgeable love this place
Jun 1, 2018
You are all amazing!! Jeannine and I felt like you really cared about us as family and didn’t feel like “justa number.” Everyone was so thorough, nice and welcoming!! We have found our eye Dr and are so happy to have done so. You all are excellent :-)
May 21, 2018
Appointment and new glasses... Excellent help and professional service. Thank you
May 21, 2018
a nice place with very good service, I will come back next appointment.
May 17, 2018
Everyone is very friendly. They take time to help meet all my needs.
May 16, 2018
The staff is very professional and nice to deal with. They provide a large selection of frames within all budgets. It is a pleasure to do business locally.
May 14, 2018
I got there a little early and I was taken right into the rooms for testing. Everyone was very friendly. I was very happy to get an excellent report on my eyes. Best news I could get.
May 11, 2018