Always a pleasure! The staff is knowledgeable and friendly. Dr. Lin is amazing and listens to the patient. I won't go anywhere else.
May 11, 2022
Leonardo & I love Dr Lin and all the staff. Its very refreshing to walk in and get a warm greeting, and everyone is super nice.
May 11, 2022
Our family has been seeing Dr. Lin for years. We trust her expertise and she has helped us address and resolve our eye health concerns. In an environment of 'chain store' optometry options, it is comforting to visit Dr. Lin and her staff - a family-friendly office that exhibits professionalism and experience.
May 10, 2022
All of the colleagues at this practice are attentive and knowledgeable!
Apr 21, 2022
Awesome staff, great doctor, nothing more needed for an eye appointment 😀
Apr 11, 2022
Really like Dr. Lin and Emily F. was really helpful getting my glasses prescription emailed to me.
Apr 8, 2022
Everyone is so friendly and helpful.
Dec 14, 2021
Honest and friendly shop. Thorough eye exam. Would recommend to all!.
Nov 18, 2021
The most welcoming and friendly environment. Also very efficient and friendly. I could not imagine going anywhere else.
Oct 26, 2021
Dr. Lin and her staff are always friendly and professional. They definitely enjoy what they are doing and it shows.
Sep 22, 2021
Very thorough and informative!
Sep 22, 2021
Dr. Linn is a brilliant optometrist. She is thorough and thoughtful. I have some difficult Vision issues and she will try different options until she gets it just right. And so far, she always found a way to do just that.
Sep 18, 2021
Staff and Dr. Lin are always welcoming and supportive.
Sep 9, 2021
The entire staff is friendly, courteous and helpful. You are made to feel they care for your well-being.
Aug 20, 2021
Everyone in Dr Lin's office is always very friendly and helpful. I would definitely recommend them to anyone.
Oct 24, 2020
Friendly staff, great doctor, good products for sale. Doesn't get any better!
Jun 18, 2020
Oustanding staff and service - always pleasant to work with.
Dec 20, 2019
Family Eyewear Gallery is the real deal. If you are tired of quick fixes and places where you feel rushed, come here to get the treatment you deserve! Dr. Lin is absolutely wonderful.
Dec 20, 2019
Family Eyewear is amazing! I had gone to Clarkson for years to get my eye exams and glasses. They are so pricey so decided to switch it up. So happy I did! Dr. Lin is super thorough and makes sure you’re getting the most out of your eye exams/eyewear. All the office staff are super friendly and actually remember you. The prices are awesome as well!
Dec 7, 2019
Patient, courteous, helpful staff. Straight forward but gentle doctor.
Nov 2, 2019
Friendly, efficient, highly professional, reliable; elegant offices, kid-friendly waiting area: really the best!
Oct 31, 2019
Dr. Lin’s office staff is friendly, helpful, knowledgeable, and wonderful to deal with. Dr. Lin is a joy. She’s always pleasant and competent. I wouldn’t go any place else for eye care.
Aug 15, 2019
The staff and Dr. treat you like family. They are truly interested in making sure your needs are met.
Aug 12, 2019
The staff was very friendly and helpful. The Dr. explained everything to me very well and actually took the time to answer my questions. I'll go back and I'll be taking my son and husband there.
Jul 1, 2019
Dr Linn is so kind, listens well, and is very thorough! I would recommend her to anyone needing a good eye doctor.
Jul 1, 2019
Dr. Lin is always thorough with her exam and very friendly and the ladies in the office are very nice and helpful. I've been going there for years, even though there is an eye place much closer to my house.
Jul 1, 2019
Awesome Staff & Products!
May 6, 2019
Dr. Lin is such a joy! She is kind, friendly , helpful and encouraging. When I was having acute problems, she came in on her day off to help. The office staff is helpful and pleasant to work with. The wait time is never very long. I like all the smiles!
Aug 13, 2018
enjoy the friendly atmosphere, you are treated like you are their favorite patient.
Aug 9, 2018
Dr. Lin and her staff are awesome. I have been seeing her for several years now and always recommend her to my friends. Everyone is very friendly and easy to work with. I never feel rushed and I feel like they genuinely care about me as a patient. Dr. Lin always goes that extra mile to make sure that I am happy with my prescription.
Jun 5, 2018
Dr. Lin and the whole staff at Family Eyewear Gallery are very friendly and oh so helpful!
May 15, 2018
Smiles abound at Family Eyeware! Thorough exam!
Mar 3, 2018
Always superior service and super friendly staff!
Feb 28, 2018
The entire staff from start to finish was wonderful! I brought my 6 year old in for an examine and they made her feel very comfortable. Highly recommend!
Jan 25, 2018
Dr. Lin and the staff are amazing - very supportive and willing to help.
Nov 29, 2017
Friendly staff who provide detailed explanation of services and products. Dr Lin has accommodating schedule which I take advantage of evening hours.
Oct 4, 2017
Dr. Lin is so competent and makes my visits so pleasant. I enjoy seeing her. She always goes the extra mile to make sure everything is as it should be with my eyes. I never feel rushed. She's a joy!
Aug 26, 2017
I absolutely love this office. The doctor and staff are very professional, kind and friendly. It is always a great experience to bring my entire family here.
Jul 27, 2017
Very helpful, very friendly and extremely kind. They take the time to talk with you and see if you have any concerns you feel may need to be looked at.
Jul 20, 2017
My family started going to the Family Eyewear Gallery over 10 years ago when we moved to St.Charles. Now we live in Texas and travel over 1400 miles to have our yearly checkups done at the Family Eyewear Gallery. The entire staff is very professional, efficient, and friendly! Additionally, the quality of services is top notch, the facility is clean and updated, they offer a huge variety of eyewear, and most importantly, we are all treated like family every time we are there. Dr. Lin always takes a personal interest in each of my family members. She is a phenomenal doctor and an even better person.
Jul 17, 2017
Staff is always very friendly and accommodating. It was easy to schedule appointments for all 3 kids, and their exams were very thorough.
Jul 10, 2017
Dr. Lin always takes the time to explain exactly what she is doing and why. She stays up to date on all the latest studies and technology. Her support staff could not be more friendly and helpful. They have all gone above and beyond for my family on numerous occasions.
Jun 8, 2017
Professional and friendly staff. Nice selection of frames. Definitely recommend their services.
Jun 2, 2017
Dr. Lin is very thorough and most interested in making sure you are getting the best eye care possible. My husband and I have had our eye care needs met at this office for many years. The whole staff is very attentive and knowledgeable. I totally thank them for always trying to get the job done right. Prior to "seeing" at Family Eyewear Gallery when I was wearing contacts, it took several different appointments before I received the appropriate lens. Dr. Lin got it right the first time.
Jun 2, 2017
My visits are always good and informative
May 8, 2017
My family and I absolutely LOVE Dr. Lin and her staff. They are very helpful and go at your own pace so you feel comfortable. Patients are never rushed in and out like a carnival ride. They want what's best for you and will go to all lengths (within their power) to give it too you! I will be taking my little boys in soon for their first appointment and they are very excited! I recommend their office to everyone!
May 6, 2017
Friendly staff. Very prompt service. I am never left waiting. Dr. Lin is very thorough.
Apr 18, 2017