Britany was fun to work with and most helpful with her professional opinions - that was important to me and I thank you.
May 21, 2018
I had a pair of glasses with an anti-glare coating fail. The coating started to peel off making them unusable. They were beyond the warranty period, but they quickly determined that I hadn't caused this damage. The lens were promptly replaced without charge. Eyeworks truly puts their customers first with care and service. I wouldn't go anywhere else!
May 21, 2018
They are always smiling and helpful in any way they can be.
May 20, 2018
The examination was exceptional. The assistants very professional and wonderful people skills. The selection of frames and attention I received outstanding !
May 18, 2018
The Eye Works was simple from start to finish. I was able to make an appointment online with little wait time, the staff was accommodating and very friendly. I was seen almost as soon as I arrived and it was a pleasant experience!
May 15, 2018
The most through eye exam ever! Professional friendly staff from reception,tech exam to Dr McMahon. 5 stars.
May 14, 2018
We’ve been receiving our eye care at Eyeworks for 28 years. Dr McMahon and his staff have always provided the very best care, and the most up-to-date technology in the field. They are so helpful and friendly — they all feel like good friends instead of merely outstanding professionals. Dr McMahon, in particular, brings such enthusiasm to his practice, that every visit is an education in how the eye works and the best way to care for one’s vision. He has safeguarded our sight from the earliest years of our children’s lives through the aging process and accompanying changes that later middle age brings. We trust him implicitly.
May 14, 2018
Eyeworks is the only place I will go for professional, thorough, friendly eyeccare and stylish up-to-date choices in eye wear. I trust them and they're the best!
May 10, 2018
Experienced team, courteous staff, nice office, and affordable rates. What more can you ask for?
May 10, 2018
Great place! My daughter was having some very uncomfortable eye issue and they got her right in to be evaluated. Compassionate and thorough. I was grateful for their care
May 2, 2018
Everyone at Eye Works was friendly, professional and helpful, making it a very pleasant visit!
Apr 23, 2018
All of the staff were very friendly, helpful and knowledgeable! The intern doctor was very good working with children. He was very kind, patient and carried out a thorough visual examination. My daughter felt comfortable and enjoyed her visit. The optician, did an amazing job offering various selections for our daughter to chose from!
Apr 22, 2018
I was very impressed, everyone was nice and I feel like I got an excellent exam
Apr 18, 2018
This is the only practice in the area with Lipiflow equipment for Meibomian Gland Dysfunction. As I discovered yesterday, they know how to use it! After years of discomfort, my eyes no longer feel like I'm blinking over scratchy, underinflated tires. I look forward to continuing their aftercare regimen to improve my very ouchie dry eyes. Nina the optician, who conducted my Optiflow procedure, and Dr. Higley gave me a ton of personal attention, answered all my questions, and offered to co-manage my care with another ophthalmologist I'm working with. EyeWorks has a nice selection of beautiful glasses, frames, too.
Apr 17, 2018
Took the time to answer my questions and explain options.
Apr 16, 2018
Very friendly and knowledgeable staff
Apr 14, 2018
Making an appointment was so simple. All online and accurate with immediate confirmation. You can make an appointment late at night when you remember that you forgot to do it during your busy workday. People were all pleasant and professional. I felt that everyone was very knowledgeable.
Apr 10, 2018
Probably the best, most thorough eye exam I have ever experienced. Cutting edge retinal scanners and all the other cool gadgets coupled with an amazing team of specialists!!!
Apr 9, 2018
The friendly atmosphere combined with the thorough professionalism makes your practice special.
Apr 7, 2018
I always feel like Dr. McMahon and his team really care about me & my vision.
Apr 2, 2018
I really like the care and the thoroughness of the examination.
Mar 30, 2018
Everyone at eyeworks was helpful and pleasant. For someone who hates going to the doctor, my experience was quick and easy. They are also pretty funny people.
Mar 16, 2018
I was referred by a friend and the experience was great!
Mar 12, 2018
Awesome customer service and very friendly and helpful staff. They all made my first experience choosing my first pair of glasses a very positive one!
Mar 8, 2018
I drive 1.5 hours to have Dr. McMahon examine my eyes. He listens intently to my concerns and addresses them throughout my visit. His exam is comprehensive and demeanor is so pleasant! I have confidence in his assessment and recommendations because Dr. McMahon is a learner. His cutting edge knowledge is one more reason for the confidence that I have in his practice.
Mar 5, 2018
Staff was friendly and courteous. The eye doctors explained anything I didn't understand and gave me the help I needed to be able to see better.
Feb 25, 2018
Excellent and friendly staff, attentive care
Feb 21, 2018
Very thotough and professional
Feb 21, 2018
Because I live in Rensselaer, NY- not Keene...I can only tell people what a great exam I had and why I return to you year after year, . Thanks again!.... And I do love my RAYBAN frames!
Feb 19, 2018
as I was waiting for my appointment, I notice the how clean and bright and welcoming the waiting room was, also how friendly the staff is, my appointment was very calming and I appreciate that. the Girl that did my work up was so so so pleasant and explained everything to me. and the girl that helped me pick out my new glasses was a pleasure, thank you and thank you to the kind receptionist that let me try on her glasses, I loved the frames so much I bought the same one.
Feb 13, 2018
Wonderful service, friendly, knowledgeable and helpful. I have my routine eye exams done with Dr. Higley, and also purchase all of my eyewear from Eye Works. Recently, I had poked myself in the eye pretty badly, and stopped in unannounced to have it checked. They saw me right away on a Friday afternoon, and when I left with everything fine, they did not even charge me. THANK YOU. I appreciate that they treat their patients with this type of service!!
Feb 12, 2018
Staff professional. Dr thorough
Feb 12, 2018
My experience with Eyeworks is always a great one, people great.
Feb 2, 2018
I was impressed immediately with the warm ambience of the waiting room, the friendliness of the staff, the hi-tech machines and I felt confident that the care of my eyes was in good hands with a most knowledgeable staff.
Feb 2, 2018
Excellent customer service! The staff is welcoming and engaging!
Feb 1, 2018
Everyone was friendly, helpful, and the care I received Excellent. Dr. Higey was thoughtful, and listened to my concerns. The office was clean and welcoming.
Jan 28, 2018
I was pleased with the entire experience except ome thing/ On the testing machines, I had to scrunch down making it a little uncomfortable to get my chin in the right place. It felt like the chin cup & the eye piece were too close together. Overall my total time with you all was great & I felt like I sas among compepant friends. Elizabeth Harris
Jan 25, 2018
Their assistant was exceptional, (I rarely use this term in describing people I have dealings with). She explained everything in a clear manner, helping me understand what is going on. Dr. Higley was also very professional.
Jan 18, 2018
Extremely thorough exam. Well explained. All team members have in-depth knowledge of their part of your visit.
Jan 14, 2018
My questions were answered. The examination was thorough. The care was respectful and complete with a clear outcome and promised follow through. I could not be happier!
Jan 1, 2018
I have had an exemplary experience each time I've been seen by Dr. Higley. He is thorough and takes the time to fully answer any questions I have.
Dec 4, 2017
Friendly and personable care
Nov 27, 2017
Very helpful staff and excellent optometrist.
Nov 22, 2017
Great eye examine very helpful
Nov 20, 2017
Professional, thorough, and friendly. Will be back.
Nov 15, 2017
Excellent and friendly service every time. Business invests in new technology which speeds and process and provides confidence that issues can be quickly identified.
Nov 14, 2017
I was really impressed with the office, staff, & imaging equipment.
Nov 10, 2017
I was recommended by a friend and my daughter. They were right. Excellent exam. Yes, I would do the same. The people that work there are very good at their job. Tracy was top notch.
Nov 6, 2017