good that you were cautious in your decision not to pull out my tooth ; i went back to dr sarcasion at hillock & she did an endo & filled it up ; some others might have just wanted to make a buck & keep busy ; THANKS for being THOUGHTFUL
Feb 21, 2019
Dr. Walls I just wanted to tell you that it was great to meet you, I love your bedside manner! Super nice along with all of the staff that I met. Thank you again. You really made me feel at ease!
Feb 14, 2019
A very professional office. Pulling my tooth was painless . every one was friendly and courteous. Dr Wall himself called the evening of my procedure to see if there were any problems.
Feb 12, 2019
Office staff was very professional and the Dr. Was very genuine and thorough about my visit and what to expect!
Feb 11, 2019
My experience at Dr Walls’ clinic was great. All the supporting staff were considerate, thoughtful and patient. Dr Walls was patient and gentle in doing the surgery in my teeth. He followed up with calls after to make sure I was doing fine and not in much pain. The surgery site in my jaw healed well without any complications. I highly recommend Dr Walls to my family and friends.
Feb 7, 2019
Feb 5, 2019
Excellent bedside manner, speedy operation (wisdom teeth removal), and they played songs I liked during the operation! I recommend Dr. Walls to anyone in need of oral surgery.
Jan 28, 2019
Dr Walls office is very professionally run. Everybody is kind and cordial. All services were explained thoroughly. The building is inviting, crisp & clean. State of the art equipment.
Jan 21, 2019
Very nice staff and Dr Wall is great.0
Jan 10, 2019
I had to pay $320 out of pocket. I am still not sure why. I have gone round and round for many months and between my dentist and Dr. Walls they can't figure out if I am supposed to get an implant or not. The $320 was for an MRI, but then later Dr. Walls seemed to be able to tell me what his decision was without needing the MRI. At least that how it seemed. I'm a little frustrated at how this is playing out. The office is tremendous and the staff as well.
Jan 10, 2019
It was a pleasure meeting the doctor he assured us and made us comfortable about the process
Jan 3, 2019
When I arrived the office staff was very courteous and congenial. The entire visit including wait time, x-rays and the extraction was only about an hour. The light sedation was very effective and the follow up instructions were clear. I also appreciated Dr. Walls' follow up phone checking up on my condition. All I all as good an experience as you possibly expect for what can be a very unenjoyable time. Thanks to the entire staff.
Dec 28, 2018
I was referred to Dr. Walls for removal of my wisdom teeth. The office staff were great, and they were super flexible when I had to reschedule my surgery 3 times due to my crazy work schedule. The initial consultation took no more than 20-30 minutes and Dr. Walls explained exactly what he was going to do and what I could expect. The day of surgery was very seamless as well. I got to choose what kind of music was played in the room, and I was sedated and comfortable the entire time. The assistant who walked me out to my car was very helpful in explaining the after care and what to keep an eye on. I went in for a follow up appointment the following week to see how my gums were healing and I was in and out of the office in under 20 minutes. Overall, Dr Walls and his amazing team made this nerve wracking experience as pleasant as possible and am grateful for the service and care they provided me with.
Dec 27, 2018
I found Dr. Walls to be very respectful and patient with my questions. He answered all my questions in terms that was easy for me to understand. He took his time to explain the procedure and answer all of my questions. I did not feel rushed. I had previously visited another oral surgeon in another city, and I felt like just another number passing through. I am the customer and will take my business where it is appreciated, which is why I did not go back to the first oral surgeon.
Dec 25, 2018
Dr. Wells and his staff were amazing. It was an emergency appointment and I was very appreciative and thankful for their great service.
Dec 18, 2018
Great employees, all happy, greet you with a smile, call you by name. Especially like that they were concerned for my safety, helped me walk with my cane. Also assisted me with my jacket & purse.
Dec 18, 2018
Staff and doctor were friendly and professional. Dr was great at explaining my situation to me and the steps that needed to be taken. I did not wait long to be seated and cost seems be reasonable. I’ve only gone in for a consultation but I feel comfortable going back for needed treatment. Only have 4 star rating as my only complaint is that I had specifically asked when scheduling the appointment if the office took medical insurance if further treatment was needed and I was told ‘yes’ which was why I went ahead and scheduled the appointment. Once I was seen by the doctor and it was determined that further treatment was needed I was told that they only take medical insurance if I have a PPO. Since I have an HMO my treatment will not be covered. It would have been nice to have that information when I had originally called to schedule the appointment so I could have the option of deciding ahead of time if I wanted to pay out of pocket.
Dec 3, 2018
My review with dr walls was great, he explain every thing wonderful to whet I understood thank you very much
Nov 26, 2018
I was very pleased with my visit to Dr. Walls' office. His staff were welcoming and friendly and I was taken care of in a very efficient amount of time. I came to see Dr. Walls to inquire about having my two remaining wisdom teeth pulled. After some x-rays and careful considerations we opted to not remove my wisdom teeth. We talked out the options and the procedure would provide more risk than reward and was not necessary. As a patient, this conveys to me that Dr. Walls genuinely has my best interests in mind and is not out to make a buck from the insurance companies. I'd highly recommend him to anyone needing Oral Surgery & Dental Implants.
Nov 20, 2018
Dr. Walls was amazing, I felt so much better after talking to him. You can tell he knew what he was talking about.
Nov 15, 2018
Comfortable Great staff Doc has a sense of humor
Nov 14, 2018
Excellent, professional Service! Everyone is courteous and polite
Nov 13, 2018
I was very scared but to my surprise everyone was very nice! and after my surgery was over I went home and later on that same day Dr. Walls called himself to see how I was feeling that was amazing! You usually don’t get a Doctor calling you. Thank you Dr. Walls you are the best
Oct 15, 2018
Everyone was very professional and courteous.
Oct 3, 2018
The entire staff is so kind! Dr. Walls is very professional and comforting!
Oct 1, 2018
I feel very fortunate to be a patient of Dr. Walls. I had an unfortunate accident while visiting a foreign country. Upon my return I needed to see an oral surgeon as soon as possible. I was referred by my dentist to Dr. Walls who squeezed me in to his busy schedule which I very grateful for. Having no previous records he determined what had happened and decided what further treatment I would need. He explained everything to me so I would know what to expect which I definitely appreciated. I felt very comfortable with Dr. Walls and his very kind and caring staff. They all are very knowledgeable and made me feel at ease. I know I am in good hands and my situation will be taken care of.
Sep 26, 2018
Always professional, prompt and efficient
Sep 7, 2018
As usual I was treated so well from the beginning to the end of my appointment. If there can be a great experience having an tooth extracted, well I can indeed say that it was. Thank you to Dr. Wall and his staff. Everyone was so pleasant.
Aug 23, 2018
Dr. Walls is very knowledgeable and kind. Everyone in the office is great. Dr. Walls called me after my procedure to check on me and that was very much appreciated.
Aug 13, 2018
We received excellent and friendly service by Dr. Walls and his staff. As our granddaughter was anxious about having her wisdom teeth extracted, we felt comfortable and at ease as Dr. Walls explained the procedure.
Aug 9, 2018
Dr Walls and his entire staff are such caring people I am so extremely fearful of the dentist this was my second time to go and see him and each time he was so kind and calming ...... I don’t know how I feel about another Oral Surgeon but if I had to have another procedure done I would not be nervous at all going back to him.... he even went as far as to call me the next day to check on my recovery and how I was doing ....... thank you and your staff for all that you do 🙏🏼
Aug 9, 2018
Fantastic staff and excellent, professional care! I would highly recommend Dr. Walls.
Aug 6, 2018
I would recommend Dr. Walls to everyone
Aug 4, 2018
The office and staff are very efficient. The atmosphere is welcoming, clean and comfortable.
Aug 1, 2018
The office staff seemed professional, but not overly friendly or comforting. The office itself was clean and I liked the music that was playing in the procedure room. Unfortunately, I wasn't quoted for sedation since we were trying to perform an extraction using nitrous only. I am VERY dissatisfied with the significant number of unnecessary, painful Novocaine injections in my jaw, under my tongue and in my cheek after I specifically notified Dr. Walls in my consultation that Lidocaine and Novocaine have little to no affect on me. This increased my anxiety substantially and led to this process being very emotionally upsetting and traumatizing. Once Dr. Walls made the decision to sedate me, the IV was quick and painless (which I was very grateful for because I've had trouble with IV's in the past as well). I appreciated the freezing/numbing spray that was used on my arm prior to the IV administration. Since there was no gauze packing placed where my tooth was removed, by the time I got home, my mouth was completely full of blood. The pharmacy advised that there is a federal law prohibiting them from filling any Norco prescriptions unless they receive faxed confirmation from the Dr. ordering the prescription that the prescription submitted by the patient is legitimate. Walgreen's confirmed that because your office wasn't very responsive in returning the fax confirmation of validation, it caused me to have to wait a full day to pick up the Hydrocodone Elixir. Then when the elixir made me vomit, the same problem happened again when I tried to get Dr. to prescribe the Hydrocodone in the pill form. Walgreen's told me yesterday that they didn't receive fax confirmation from your office until yesterday! It was Thursday, 7/26, when my niece came to your office to pick up the replacement prescription. She called your office that same afternoon and I called Friday morning, myself. That's 2.5 days of additional pain without any pain medicine! I'm STILL IN PAIN!
Jul 31, 2018
You have a truly wonderful team from reception through assistants to the business desk. Robin greeted me with a charming genuine smile and prepped me with grace and the confident skill which I associate with a much older person. From a patient’s perspective, such confidence bespeaks of a solid professional. Your other assistants mirror that professionalism and that allows me to relax in the sure knowledge that I am in “good hands.” Thanks again. Great results!!!
Jul 23, 2018
Would recommend to anyone. Very great experience. Very great staff and David is a class act.
Jul 17, 2018
I'm pleased with the professionalism of the staff and doctor.
Jul 17, 2018
The staff was very friendly and pleasant. Dr. Walls was also very personable and helped me feel at ease during my visit.
Jul 5, 2018
Dr. Walls and staff are friendly, professional and efficient. This practice is an excellent place if you in need of any type of oral surgery.
Jun 29, 2018
Polite, friendly staff. Very helpful.
Jun 28, 2018
I was very pleased with my visit to your office. Dr. Walls was absolutely excellent, very kind and caring.I would refer everyone I know to him. He truly done a great job. His staff was just great also.
Jun 27, 2018
I have bad anxiety when going to the dentist. However, the treatment I received eased my fears right away. Dr. Walls and his staff are so kind, efficient, and quick it made my visit a good experience. Thank you!
Jun 27, 2018
Very professional and courteous. I was a little nervous and they answered all of my questions and put me at ease. I definitely recommend Dr. Walls and his staff!
Jun 8, 2018
I just love everyone here! I was So scared to get my wisdom teeth out, procrastinated it for over a year.. went back for another consultation, happily was given available dates for the next month and a half went home and ended up making a appointment for the next day. I was so happy that Dr. Walls asked what kind of music i liked and played my favorite artist while the meds kicked in and put me to sleep. Woke up and it was done! Dr. Walls called me a few hours after my surgery to check in on me however I was asleep but was nice to wake up and know they still will follow up with you. Thank you guys for turning my anxiety over this into a piece of cake!!
May 23, 2018
Everything was great. Dr. Walls and staff took great care of me.
May 21, 2018
My experience was very positive. Dr walls an his staff were very professional and caring. I would recommend his office to my family and friends
May 16, 2018
Amazing Doctor and friendly staff. They made me feel completely relaxed.
May 9, 2018
Very professional staff , extremely knowledgeable and caring doctor...
May 3, 2018
Dr. Walls was very professional , and explained every thing. There was no pain at all and his staff were professional and friendly. I would recommend Dr. Walls
Apr 18, 2018