Excellent doctors, staff and sevices provide.
Feb 12, 2019
Don't due much on line with setting up appoints for you. Have been using Dr. Ivey and Kr. Reynolds for years
Feb 8, 2019
I only had to wait about two minutes and my appointment was fast and easy! Highly recommend.
Jan 14, 2019
Excellent service over all!
Jan 4, 2019
Dr. Ho is wonderful!! She answers each and every question I have about my eye health, as well as contacts that work for me, I appreciate how patient she is while I figure out which contacts work for me. Thank you!!!
Dec 14, 2018
Dr Ho was great! She worked efficiently and explained everything thoroughly!
Dec 11, 2018
I feel like the exam is very thorough; I never have to wait too long; the staff is friendly!
Dec 6, 2018
My appointment time was honored and my doctor was thorough. I was in and out in no time. The optician (Deborah) is always great.... she is kind and knows her job well. We always ask for her when we go for adjustments or are getting fitted for new glasses.
Nov 22, 2018
I called in for a same day appointment due to a worsening condition in one of my eyes. Dr. Harrison was able to see me the same day on a Friday. The condition of my eye was not good, and required close monitoring. Dr. Harrison went above and beyond, and saw me on Saturday as well to make sure that my condition was improving.
Oct 29, 2018
I have been going to city of vision for many years and no matter what i have always received excellent care. Now my doctor is doctor hoe and she’s amazing.
Oct 2, 2018
Appreciate the professionalisim dr was very thourough.
Sep 22, 2018
This visit was very timely, professionally done. I am over 65 so I had a lot of questions and they answered all my questions.
Sep 19, 2018
Great friendly staff. I purchased a pair of glasses and the staff went above and beyond to make the whole experience pain free no stress and no pressure.
Sep 1, 2018
I feel like I matter when I am there. Great people both in optical and sales.
Aug 27, 2018
Before, I had a lot of trouble getting the right prescription, you know, when you "test" each focus...Dr Harrison helped me get the best glasses I've ever had! My original prescription was so messed up I couldn't see with the glasses! City of Vision didn't charge me for the re-exam even though I waited over 6 months to get my new glasses made. I am very happy that they were so accommodating and I have glasses that work very well!
Aug 25, 2018
Everyone is always so welcoming here.
Aug 21, 2018
Dr. Dean Reynolds had been my doctor since 1995 and he is excellent!! I recently obtained insurance again, but since Dr. Reynolds was out, I was assigned to Dr. Ho. She is wonderful, I’m very happy with her! Office personnel are also very helpful, professional, and friendly!
Aug 15, 2018
Excellent service and friendly employees.
Aug 6, 2018
Excellent and friendly staff. Been going there for years and never had an issue of any sort.
Aug 6, 2018
Dr Ho was professional, informative, patient, funny, kind and made our 8 year old feel comfortable.
Aug 2, 2018
Staff were friendly and helped to compromise with my unexpected change in time, very professional and courteous.
Aug 1, 2018
Dr. Ho was very nice and heard my concerns about my glasses.
Jul 28, 2018
I really enjoyed the staff at City of Vision--very engaging and knowledgeable--a much better experience than my previous servicer (Orbit Eye Care "aka" Cottonwood Vision). I have already advised my wife to schedule an appointment with City of Vision--nice name for the City of Rio Rancho.
Jul 23, 2018
City of Vision is a high quality provider of Vision care. Dr Ho was willing to spend the time it took to make me understand my eyes and the expectations that I should have as I age.
Jul 9, 2018
I was seen on my scheduled time and everybody was very professional and helpful.
Jul 3, 2018
Great customer service both from the front desk staff and from Dr. Ho.
Jun 29, 2018
I have been seeing Dr. Harrison (Edwards) for years and she is always very professional and friendly. I never feel rushed in my appointments, and she is always patient with answering my questions. She's also really good at explaining everything! The front desk and optical staff are also great - I take FOREVER choosing glasses and I never feel rushed there either.
Jun 11, 2018
We have been patient at City of Vision for many, many years. We love the optical department as they care so much to get frames and lens that are perfect for us - not for them! They take considerable time making sure everything is just right.
Jun 5, 2018
My son has special needs so having a doctor take the time and truly engage him is nice.
May 17, 2018
Very professional and I like their use of texting to keep me up on appointment
May 11, 2018
Fast, friendly, informative! Loved my visit and am very happy I switched over!
May 8, 2018
I like how I don't have to wait long for my appointment once I sign in. They make the processing in and billing very easy and are very knowledgeable on the rules of my insurance company as far as what they'll pay and what I'll need to pay. From check in to check out their process works really well to get you in and out.
May 5, 2018
Very nice folks at this office. Always smiling and friendly.
Apr 26, 2018
Lisa is extremely knowledgeable and very good at what she does.
Apr 4, 2018
Dr. Ho is very thorough and ensures she is taking care of all questions and concerns.
Apr 2, 2018
A wonderful presence, a repeat customer of 12 years and always pleased with all aspect of this business.
Mar 29, 2018
Dr. Reynolds is great! Highly recommend scheduling an appointment with him.
Mar 22, 2018
They got me in very quickly when I had a concern about an eye issue I was having, then were very thorough.
Mar 20, 2018
High quality results. Great glasses. Detailed service.
Mar 20, 2018
I have seen Dr. Tracy Ho now for two years, and she is fantastic. She is very knowledgeable and welcoming. She is happy to answer any questions you have, and you can tell she enjoys her work. She spends a good bit of time with you too, and she does a good job of not appearing rushed. I've been recommending her to other folks looking for an optometrist.
Mar 15, 2018
5 Stars! We love Dr Harrison! She treats the whole family, a wonderful doctor
Mar 7, 2018
Love the friendly staff & doctors.
Feb 27, 2018
Great customer service there with everyone.
Feb 26, 2018
Very professional and curteous and helpful.
Feb 20, 2018
Dr. Reynolds cares about your overall eye health as well as you vision.
Feb 6, 2018
The other day I was told by my Retinologidt that my eye pressure was high and I should followup with my Optometrist. I stopped by the office and they found a doctor to check my pressures for glaucoma. Another test was done to rule glaucoma out. The doctor called me after hours before leaving on a Friday so I would know it was fine. Awesome.
Jan 11, 2018
All the staff is always friendly. I never feel rushed when I meet with the doctors. They always make sure to answer any and all any questions. Thank you for such great customer service
Dec 28, 2017