Very friendly staff excellent service
Feb 29, 2020
Very comfortable atmosphere and friendly staff. Professional and helpful, definitely a wonderful experience.
Feb 17, 2020
All staff were friendly, fast and efficient. I will be going back and I would recommend to friends and family.
Feb 14, 2020
I always love coming here. The optometrists office is very relaxing and the staff is very helpful and professional. They have some top of the line equipment and tests available as well as the standard. Across the hall is where you pick your frames and other options. The staff there are friendly as well and patient as you shop for frames. I highly recommend!
Feb 10, 2020
They were very inviting and very helpful for a first time visit and made me feel comfortable and welcomed. I highly recommend them to everyone for any ophthalmology Needs.
Feb 7, 2020
They are very helpful. They addressed all my concerns and helped me find an affordable alternative to my original prescription. Thankyou.
Feb 3, 2020
The Doctor medical assistant was exceptional!! Excellent customer service and very knowledgeable. His communication skill were great! and very polite. They say first impression make or breaks. This kid definitely hit a Grand Slam! I would give you his name but I don't want to butcher it up! lol
Feb 3, 2020
Friendly and professional service. Short wait time a plus.
Feb 1, 2020
The whole process went smoothly.
Jan 29, 2020
Hopefully I have found a permanent eye Care facility. The process was easy, friendly staff. Was a great experience.
Jan 3, 2020
I was very satisfied with my appointment. The office employees were very professional and hood with the patient. The Doctor was also very professional. Thank you so much. Will be back next year for my next appointment. Merry X-Mas.
Dec 21, 2019
Great service and very thorough. Will go back.
Dec 17, 2019
Great professional service from everyone. The entire staff is friendly and extremely helpful. I will continue coming to Casey Optical Too!
Dec 11, 2019
Great and friendly service
Nov 27, 2019
What a great crew! This was my first time here and I was so pleased with the care they gave my child. Everyone was so kind and everyone took their time with her. The service was exceptional in both the clinic and eyeglass department. Actually looking forward to my next appointment
Nov 23, 2019
Dr. was very nice and made the eye appointment pleasant.
Nov 6, 2019
I really appreciated the time Spencer, the optician-tech spent with me in picking out new frames. She was very friendly and courteous. I quickly trusted her experience to help me narrow down frame choices that would look good on me. We ended up deciding between two frames. I ultimately bought the ones that Spencer liked the most. Can't wait to get them!
Nov 3, 2019
Excellent service from everyone from the moment I walked in to the moment I walked out. The staff was very thorough and friendly.
Nov 1, 2019
Wonderful service! They were very friendly and professional.
Oct 28, 2019
The staff and Dr. Hand were courteous and professional. It was a pleasant visit.
Oct 1, 2019
Professional and informative, answered all questions and concerns thoroughly. New to glasses, so I had a lot. Had to wait a little while beforehand, but that's to be expected honestly..
Sep 17, 2019
I liked the Optician and the staff.
Sep 5, 2019
This team is ridiculously courteous and helpful! You can tell they love their jobs. They are always so thorough and concise in what they do. Finding good customer service in NM is a task, but Casey Optical too is definitely the upper echelon of service here.
Aug 25, 2019
Even though my appointment was at the other location, the staff were able to work me in with minimal wait. The new tech for photographing the eye saved me having to get my eyes dilated, which for a photographer, is great! Dr. Hands is very patient and good at making sure I have just the right prescription and know what to expect concerning my eye health going forward.
Aug 21, 2019
I appreciate you getting me fit in to your schedule on little to no notice-I was experiencing an issue with my left eye, Dr. Hands was most kind in an assessment/treatment and gave a referral to Eye Associates for a more intensive examination. Many thanks to the good Doctor and all the staff at the Lomas and Menaul facilities with getting my eye attended to right away!
Jul 29, 2019
The doctor was very informative and the pre-exam person was pleasant to talk with. The staff was wonderful on the glass purchase side. Lee was a pleasure and worked with me on getting the perfect glasses and my insurance. I look forward to many years of being a client. Thank you
Jul 25, 2019
I've always had excellent service and eye care at Casey Optical Too.
Jul 16, 2019
Excellent professionalism and care!
Jul 9, 2019
Staff was very friendly, the doctor took the time to explain the exams and what I was looking at on the pictures they took of my eyes.
Jul 9, 2019
Doctor Hands was very thorough with my examination and explained the results carefully. I waited about 8 minutes for appointment. The waiting area is clean, but small. The eyeglass frames in the shop are very expensive.
Jun 12, 2019
I had been to the competition and their pricing..I came to Casey and realized that I had been wearing the wrong RX for over a year!! I can see and my eyes are not strained at work
Jun 6, 2019
First of all, Dr. Hands examined my eyes very thoroughly and even gave me the names of drops for dry eyes that no other eye doctor has done. When I received my new glasses I was amazed at how well I could see. I have never had glasses that had such good resolution and clarity. And this is in spite of the fact that I have glaucoma which has worsened over time and I have lost some vision in my right eye.
May 25, 2019
Everyone was very friendly and well informed. The doctor knew what she was talking about and asked questions rather than give her opinion and get you out quickly. The actual eye exam portion of the visit couldn't have been better, highly recommend. The only issue I had was the cost of lenses. With their low exam costs I completely understand the need to create more revenue off the glasses, but $250+ for the lenses was kind of shocking. Good frames prices though. Luckily they had a package deal going so I got frames, lenses, and the exam for around $300, which isn't bad at all considering I don't have vision insurance. The salesman Lee was amazing and definitely gave me more attention and time than I think other people would, or probably should. I'm picky and he remained patient through the whole process, which I can't thank him enough for.
May 24, 2019
I was very happy with my first visit at COT. The eye exam was very thorough (the most thorough I’d ever had!) and they made helped me make sure all costs would be covered by my insurance.
May 5, 2019
I love the staff at casey optical too... They were so friendly and they made me and my girls feel like family... From checking in to picking out our frames everyone was AWESOME!!! The eye exam was great this will be our family eye care place... Thank you all for being so awesome and keep up the great work you all do! 👍😊❤
Apr 26, 2019
The staff is friendly and professional. Dr. Hands is most pleasant and very professional. She took extra time to talk to me about my treatment options. The facility suited me very well. The busier optical lab and shop was separated from the doctor side so that patients were seen in a quiet, professional setting.
Apr 16, 2019
Not a big deal But this was my 1st time in the menual building and I didn't know if I should go left or right to check in. I didn't know the entire building was yours. So it was a little confusing. But I was directed where to go
Apr 16, 2019
I haven't been to an optometrist in 20 years. This place was great.
Apr 12, 2019
Great service! Excellent service with time and attention to my concerns.
Apr 10, 2019
The staff was very friendly and efficient. I enjoyed my visit.
Apr 9, 2019
Dr. Hands is fantastic! She listens to my concerns and makes me feel comfortable. She knows my name and remembers our last conversation. This is a big deal for me especially in the world where you are treated like a number in lots of settings. Dr. Hands makes you feel valued and like a friend.
Mar 29, 2019
Dr. Hands was gracious enough to take me in without an appointment. I had servere eye pain that was taken care of by her in no time! I thank you.
Mar 27, 2019
Dr Hands is extremely thorough
Mar 26, 2019
Great people very nice atmosphere thumbs up
Mar 26, 2019
The service was awesome. The personnel in the office were curtious and prompt. Their overall atmosphere was excellent. Thanks again for your service to a retired military member.
Mar 8, 2019
very efficient office. you won't have to spend an entire afternoon there like some places.
Feb 11, 2019
The good people at Casey Optical were very professional and efficient. It was a great overall experience!
Feb 11, 2019