Caring, friendly staff. Reasonable wait times. Great for regular health maintenance or most emergency needs.

Jun 12, 2019

I have been a patient at C.A.R.E.S. for over twenty years. The care is excellent, the staff is friendly and knowledgeable, the Doctors are professionals and attentive to the patients' needs. I am thankful that they were able to catch a change in a chronic condition that they have monitored for years and recommended that I see a specialist for further evaluation. The diagnosis was right on the money, and I am improving. I am very happy with the level of care that I have always been given.

Jun 6, 2019

I get good reliable health care at C.A.R.E.S. The staff is friendly and helpful.

Jun 2, 2019

My wait time for the visit was minimal. The staff was professional and friendly not to mention that were using hand sanitizer which is a big plus!!!

Jun 2, 2019

Awesome staff - friendly and knowledgeable. I was in and out in no time!

Jun 1, 2019

Great , friendly and caring staff, thorough medical care!

Jun 1, 2019

I had a wonderful experience with this great group, wait time was very short and they got me in an out very quickly

May 30, 2019

very pleasant visit. Only had some blood work done. all the girls and Dr McVeigh were very friendly and made you feel at ease.

May 28, 2019

Everyone I talked to was very friendly - caring - efficient.

May 18, 2019

Courteous staff and efficient.

May 18, 2019

Friendly people, clean facility and short wait time.

May 9, 2019

I and my husband use C.A.R.E.S for our health care needs. I always receive excellent, quality service and the whole staff and Doctors are very friendly and put you at ease.

May 6, 2019

Quick and easy to be seen by the doctor.

May 1, 2019

I have been going to CARES since they opened. Dr. Gaines is the best doctor there is. He is compassionate and really cares about his patients.

Apr 23, 2019

I normally don’t make recommendations but everybody was so kind in the Oxford office, from the reception to the doctor and check out, that I had to give a good review. Keep up the good work

Apr 22, 2019

Friendly staff and my immediate needs was addressed. Also follow up advice giveb

Apr 16, 2019

good medical service, very professional.

Apr 6, 2019

great folks..friendly and compassionate

Apr 5, 2019

Was seen in Oxford on March 27, and in Anniston on March 30. Still very sick. Saw Dr. Gaines both times.

Apr 1, 2019

quick and courteous staff

Mar 30, 2019

I am very pleased with this practice each time I need a physician. They are thorough, professional, kind!!

Mar 27, 2019

A little longer wait than expected. About 1.5 hrs from time I walked in until I went into exam room

Mar 25, 2019

Great service on a Saturday morning

Mar 25, 2019

Staff is friendly, knowledgeable. Everyone seems to care and are helpful. Doctors take the time to listen to patients. Clean facility.

Mar 21, 2019

Always professional, courteous, and caring.

Mar 18, 2019

I had a great visit for my medicare annual visit and connection with my primary care folks. Everyone was personable and professional; compassionate and empathetic. With a special thanks to your nurse practitioner, Jennifer. She is a wonderful addition to your staff. She has great empathy and compassion and has a great professional yet friendly demeanor and manner about her. She inspires confidence in her patients. She was a pleasure to work with.

Mar 17, 2019

THANKS for outstanding patience care and with limited waiting.

Mar 14, 2019

I absolutely appreciate the patience Dr.Sewell has every time I see him. He listens and I never feel like he rushes in and out. He answers questions and I feel comfortable discussing my concerns with him.

Mar 14, 2019

I am always pleased with the care and service I receive from CARES, whether it is my annual physical to the flu to an injured toe, like it was my last visit. The staff is generally friendly and efficient, and all of the doctors and the nurse practitioner have been great. And, I guess at this point, I've seen them all, even though Dr. Gaines is my primary physician at CARES.

Mar 14, 2019

I was very pleased that I didn’t have to wait very long at all. The nurse was very nice and Dr Sewell explained my condition showed me xrays very efficient.

Mar 14, 2019

Had lingering flu symptoms but tried to make 650 mi trip home with wife anyway. Fever returned to 102.5, so had to have help. Staff and doctor we're courteous, professional and thorough. Flu had progressed to acute bronchitis, so received antibiotic shot and prescriptions. So glad they were there!

Mar 9, 2019

The staff and doctors show genuine concern for the patient.

Mar 5, 2019

Very pleased. Glad I went

Mar 1, 2019

I have always gotten great care! I like the flexibility of being able to make an appointment for non-emergency issues.

Feb 28, 2019

Very helpful doctor that LISTENED to me.

Feb 27, 2019

My only wish would be that when I have an appointment, that I be seen closer to that time.

Feb 23, 2019

Pleasant staff, and reasonable wait times. Cant complain.

Feb 23, 2019

Always very professional, usually fast (unless they're swamped). Great clinic!

Feb 21, 2019

Very professional. Easy to talk to. Visit was complete in 1 hour

Feb 18, 2019

Very good. Everyone nice and competent.

Feb 15, 2019

My visit was very good with not much wait time.

Feb 4, 2019

I love care there's no long wait time staff is friendly and Drs. are Awsome I highly recommend cares

Jan 23, 2019

Very professional and caring.

Jan 15, 2019

Never have any problems. If I make an appointment or walk in.

Jan 14, 2019

The team at CARES is always great. Always seem to care even when they are extremely busy

Jan 14, 2019

Professional staff and being taken care of quickly

Jan 14, 2019

This was my first time visiting this clinic and the reason I chose it is because I have known Dr. Michael Gaines for a long time he was my doctor when I moved to Georgia 20 years ago. As far the staff there it’s pretty lay back a little slow to be honest compared to other clinics that I have been to. Question (5) really needs to be changed because I waited over 2 1/2 hours. And asked for question (8) I was not asked if I wanted to see a nurse practitioner and that’s who I seen before the doctor (was very disappointed) because I specifically ask for Dr. Gaines and as for question (9) I was told that I did not need an appointment when I call on Friday January 4th. Question (13) my husband and I went in for a yearly check up come to find out I had a sinus infection and fluid in both of my ears at least that’s what the nurse practitioner said. I was given a shot the nurse practitioner did asked me if I wanted medication,but since I have a sinus infection once or twice a year ( because of mold allergies) I said No , but she said she would call something in just in case I did not feel better and I said ok. On Wednesday January 9th at 8am (CST) 2-days after my doctor visit I call the clinic back because I was feeling worse. I wanted to confirm that the nurse practitioner had call something in To WalGreen like she said she would and the front deck informed me that nothing was called in, but that why would give my request to the nurse. Well I waited pretty much all day(feeling miserable by the hour) for someone to call in a prescription into WalGreen. About late afternoon on Wednesday the 9th someone from the clinic called me to inform me that Dr. Gaines was calling in a prescription because I had a bacterial infection. I don’t know what good this survey will do,but you’re asking for my opinion and waiting 2 1/2 hours to see a doctor is pretty long. I want to make this clear My RATING is ONLY for Dr Gaines.

Jan 11, 2019

I received very good care and everyone was professional

Jan 10, 2019

I had no long wait, and the doctor was attentive and concerned.

Jan 9, 2019

All the Doctors at Cares are top noth.

Jan 4, 2019