professional, knowledge courteous Knowledgeable
Mar 22, 2023
Been going here since I was a kid and it’s always a great experience! Staff are always friendly. There’s clearly excellent time management and organization, I’ve never been in the waiting room long. Really grateful for this practice and how they’ve taken care of my family!
Mar 16, 2023
I recommended Brown Family Medicine yesterday on Nextdoor Green University website.
Mar 15, 2023
The Physicians and Staff here have gone above and beyond all expectations in keeping me as healthy as possible. I would be totally Blind and in a wheelchair today without their care. I began with Dr Shockey in 1995. I was in the Medical Field and after 23 years I became very I'll. I know great patient care and I am grateful I knew where to go once I needed medical care myself. The team here has been in the Center of all my procedures and exams.
Mar 15, 2023
Thank you for your time, your patience, being a good listener, & willing to bargain a bit. I felt I could level with you. Carol
Mar 12, 2023
I have been going to this doctor office for at least ten years now. The staff are great and the doctors/PAs listen to you.
Mar 11, 2023
I was able to see the PA same day. I never felt rushed.
Mar 9, 2023
Efficient, take time to listen well, excellent tech procedures, offer good advice.
Mar 9, 2023
Wonderful and caring service. Same day appointment which was so important in the healing process.
Mar 8, 2023
Dr Bruce listened to what I was saying and explained a few things I had questions about. He was very nice and easy to talk to.
Mar 3, 2023
The entire staff is friendly and welcoming. Dr. Jeremy Derickson is always great and has a good way of explaining sometimes confusing medicals issues into plain language.
Mar 3, 2023
My husband and I both got this nasty cold/virus that's going around. We are regular patients and needed appointments quickly as we were both pretty sick. We called and couldn't see our regular doctor but was able to see a PA that afternoon. We both saw Dr Jeremy Dickerson at the same time. Great personality, personable, polite, understood our issues and spoke to us in our terms. Office personnel and the nurse were all friendly, kind and considerate.
Feb 22, 2023
It was fulfilling to actually have a conversation about my health and life's challenges with Dr. Bruce who actually cares about my well being by doing what he said he would do ... refreshing coming from an industry that has really seen a decline in recent years.
Feb 21, 2023
I love my provider at Brown Road Family Medicine and the fact that the lab is onsite makes it so easy to just go do the bloodwork that's needed right away. When I have to go to another site, I often get anxious about how I'm going to find the time because of my job.
Feb 16, 2023
Everyone very polite and professional.
Feb 10, 2023
Every single person I spoke with had a smile on their face and made me feel welcome and comfortable as a new patient. Debbie Page is phenomenal and the lab tech is a magician with that needle, lol. I don't think anyone "loves" going to the doctor, but this was honestly a great experience.
Feb 10, 2023
Shay Sullivan & Stephanie are very knowledgeable and thorough. They remember you and actually look at and listen.
Feb 7, 2023
Great team working together here. From beginning to end of my visit very friendly and thorough. Clean office and staff. Transition from Dr. “Jerry” to Dr. “David” seems to have gone very smoothly.
Feb 4, 2023
Jeremy Derickson, PA-C outstanding patient relationship, and a excellent doctor!
Feb 1, 2023
Dr Bruce is amazing! He’s very insightful and caring.
Jan 30, 2023
Thank you for your excellent service and very knowledgeable staff! I appreciate it very much, Thank you
Jan 25, 2023
The office staff used to be really rude. It seemed better during my most recent visit but not much interaction was needed. The MA should lighten up a little. Sometimes people come in nervous about their current health situation. A smile and laughter would go a long way. Overall, this visit was much better than in the past. It should be said that I have been coming to this office for several years.
Jan 23, 2023
Everyone at Brown Rd is friendly and helpful. Usually I don't have to wait more than 5 or 10 mins. to get seen. Dr. Sullivan takes her time and listens to you. She is concerned and doesn't rush you. Will request testing and send referrals when needed. The office is always clean. Been going there for 20 yrs.
Jan 17, 2023
Your PA was knowledge, personable, and friendly.
Jan 16, 2023
Didn’t have to wait weeks for an appointment. Appt began close to scheduled time. Nurse practitioner was kind and informative.
Jan 13, 2023
When I need quick medical care Shea Sullivan has been available as a knowledgable, thorough, and professional care provider. She is friendly, personable, and asks & answers questions very patiently. I will continue to request an appointment as needed. The staff is friendly and efficient. I am so pleased with the care provided to me & spouse that I added my mother to this practice.
Jan 12, 2023
Pleasant, relaxed professional. Dr listens to patients and then asks questions. Office crew is very knowledgeable and pleasant.
Jan 11, 2023
Staff was helpful in answering all my questions for admin forms and also courteous and patient with my health care questions to nurse assistant and PA.
Dec 30, 2022
I got a appt very fast. Now waiting for a follow up appt.
Dec 30, 2022
Shea listened to me and took time to explain what was happening medically to me. I felt heard and taken care of personally.
Dec 30, 2022
It's one of the best run Doctors office that have experienced everyone is extremely knowledgeable and professional.
Dec 26, 2022
I have always been impressed with the care I receive at Brown Rd Family Practice. Questions regarding my reason for a visit are thoroughly answered, i feel confident knowing that my overall health is good due to the partnership I share with the Brown Road Family Practice Staff.
Dec 24, 2022
super friendly and on top of your appointment
Dec 19, 2022
I’m very satisfied with the service I have had
Dec 15, 2022
The Doctors, and PAs are always available to answer questions or concerns, very caring and friendly, lab is right in the office, very convenient
Dec 14, 2022
Friendly. Prompt. Thorough. Clean. The front desk gals were pleasant and well informed about insurance issues. The office is environmentally decorated calming and a soothing beauty.
Dec 12, 2022
Doctor listens, and advises with knowledge and intelligence. I am confident I am being taken care of medically.
Dec 5, 2022
I love your clinic. It is so friendly and helpful. If I had to change health carriers so stay with you I would but thankfully you accept my insurance so I don't have to change. Shea is the best.
Dec 5, 2022
I became sick at night quickly, 102.5 temp which abated with a cool shower. Called in the morning and wS seen early afternoon. Got looked at and prescriptions given. Felt the care given was quick and well done.
Dec 2, 2022
VERY SATIFIED WITH ALL THE PEOPLE THERE. DR BURKE AND MARIA TOPS.
Nov 28, 2022