For a first time patient at Bourne Orthodontics, I was very impressed with their warm reception and welcoming. Everyone from the receptionist, finance manager to the orthodontic technician and Dr. Bourne, himself, treated me like an old friend. I will definitely recommend them to all my friends and family!
Nov 23, 2019
We love this office! Such a warm and friendly environment!
Nov 22, 2019
The ladies are always super friendly and helpful. Dr. Bourne is kind and specific on my kids dental plan.
Nov 2, 2019
Amazing Ortho Office! Dr. Bourne and staff provide excellent patient care and customer service is outstanding!! They LOVE what they do!! Thanks! 😁
Oct 4, 2019
Being 60 years old when i started this process I was a little leary of getting braces at my age, but Dr. Bourne and his sidekick from Romania were great only outdone by his whole staff of the nicest techs around. plus I don't think ive ever seen the ladies at the front desk not have a smile on there face. I couldn't have had a better experience.
Sep 27, 2019
Great friendly professional staff. Super nice and helpful. We are in and out in no time.
Sep 26, 2019
Wonderful office and staff always happy, clean, prompt. I know my daughter is in good hands when I take her here. The journey of having braces has been a great one here for her. :-)
Sep 24, 2019
Always very friendly, accommodating and shares information in a clear and concise manner.
Sep 11, 2019
Staff, facilities, and care that goes into treatment is beyond expectations.
Sep 10, 2019
I highly recommend Dr. Bourne and his staff!! Very knowledgeable, professional and always smiling! Thank you for taking care of my daughters ortho needs!
Aug 22, 2019
We love us some Bourne Orthodontics!! Our daughter had braces about 11 years ago and has beautiful teeth :) We've just had the privilege to receive treatment from them for our son, Evan --who has Down syndrome. Dr Bourne and all the staff made Evan feel so comfortable and makes us look forward to having a working relationship with them all again. Highly recommend this induce for orthodontic treatment! Debbie Schwendtke
Aug 22, 2019
Staff is awesome. Quick and easy appointment.
Aug 16, 2019
Going to appointments is always a great experience with professional, helpful friendly staff.
Aug 14, 2019
The greetings at this office are always warm! They all provide great service! Love this Office staff are very professional! Thank you!
Aug 10, 2019
We were there for an initial evaluation. This is our 2nd child we have brought to Dr. Bourne's office for an evaluation, and both times we have been very impressed. The staff is very friendly, and Dr. Bourne seems to care about his patients and their comfort. Hands down, this is where we'll stay.
Aug 7, 2019
Genuine and Kind - two words we use to describe the staff at Bourne. We love it here and couldn't be happier with the service and treatment we have received.
Jul 26, 2019
Dr. Bourne and staff amazing at what they do in the field of orthodontia, but more importantly, they are superb human beings. In my opinion, they are a grade “A” model of what the health care experience should be. At Bourne Orthodontics, the patient always comes first, which my child and I have both experienced in recent years. Dr. Bourne’s dedication to children through philanthropy and community engagement outside of the office is truly remarkable. I highly recommend Bourne Orthodontics!
Jun 21, 2019
This the first appointment my 17 yr old has ever had to go on her own. She was very nervous but was immediately put at ease by the friendly staff. The appointment went great!
Jun 20, 2019
First visit done. Feeling confidant to move on and get my son braces. Appt set. Professional office. Friendly from the first smiling face at front desk to all the staff and orthodontist.
Jun 19, 2019
The staff is always so friendly and they remember your name.
Jun 13, 2019
We love Dr. Bourne and his staff. So helpful and friendly.
Jun 5, 2019
We all love Bourne Orthodontics. The staff are so caring and experienced. We always feel like we’re in great hands! Thank you.
Jun 4, 2019
Knowledgeable and friendly. They put my daughter at ease and really go the extra mile.
May 29, 2019
Dr. Bourne & his team are so nice & caring. They take the time to get to know you. My teeth look great & was worth the 2 years in braces.
Apr 21, 2019
Love your online presence, very informative, upbeat, shows the staff having fun and being appreciated and community involvement.
Mar 28, 2019
Bourne orthodontics is fabulous! Highly recommend this practice to anyone seeking orthodontic treatment!!!
Mar 21, 2019
I love our annual check-ups with Dr. Bourne. His office staff is so friendly and kind. I never feel like he is pushing for treatment my kids don't really need and is very honest about what is needed. I appreciate that. Great customer service and honesty aren't always easy to find.
Mar 7, 2019
Great place, wonderful staff
Mar 6, 2019
This is our 2nd child in braces with Bourne Orthodontics. We love the office, love the staff and love Dr Bourne! We send everyone we know your way!!!!
Mar 5, 2019
Every staff member was professional in a friendly manner.
Mar 1, 2019
Great service and all the staffs are wonderful.
Mar 1, 2019
Dr. Bourne and his staff provide professional and friendly care while providing great information about ongoing treatment and future treatment plans.
Feb 27, 2019
Everything in regards to my first experience with Bourne Orthodontics was top notch! I am so excited to go through treatment process (braces) with Dr. Bourne and his team and I am 100% confident that the outcome will be amazing.
Feb 13, 2019
We love Bourne Orthodontics!! They have made braces a fun experience for kids and parents. The entire staff is amazing!!!
Feb 9, 2019
Bourne Orthodontics is fantastic! My husband and I are both dentist and have full trust in this practice treating our children. We highly recommend them!!!
Jan 29, 2019
The consult appointment was so warm and welcoming. The office staff was kind and we felt happy with the way everything was explained to us and the details and process of orthodontia care. It was not what we had expected based on other's experiences elsewhere. Thank you!!
Jan 28, 2019
I have been in customer service for years and don’t think I have ever been to an establishment that provides such consistent, wonderful quality service to their patients! Everyone from the receptionists, to the orthodontic assistants, to the orthodontists... just a wonderful experience every time!
Jan 17, 2019
Very professional and friendly. I highly recommend Bourne Orthodontics.
Jan 13, 2019
Such a lovely environment! Everyone is nice and very informative.
Jan 9, 2019
What I love about Dr. Bourne and his staff is that they always make you feel welcomed and valued. They treat my child very kindly, and always make her feel like she is the most important patient of the day. They have a way of making her confidence shine. Thank you!
Jan 4, 2019
This is the best orthodontist you can go to. They are so kid friendly and always take away my daughters fears! We are so happy with their care of her mouth. They genuinely care for her both as a person and a patient. I would recommend them to everyone!
Dec 14, 2018
Always a positive vibe and big smiles from the entire staff when we visit the office for appointments. The night before my son was scheduled to get his braces, my mother passed away. My husband ended up bringing our son to his appointment since I needed to be with my father. My husband explained why I wasn't able to be there and later that day I came home to the most lovely basket of flowers on my doorstep from Bourne Orthodontics. I was deeply touched by their thoughtfulness. I will always remember this kind gesture.
Dec 13, 2018
This was a second opinion. The doctor had said the course of treatment would be the same as the first opinion. The reason I didn’t go with Bourne was they charged $100 more than my first opinion orthodontist I looked at, the first opinion did all the xrays ans pictures and had the doctor do a through exam on my consult appointment. So if I chose the 1st doctor (which I did) I just had to go back and the appointment would get my braces on. Bourne was 1 appointment for pictures and xrays and then a 2nd got paperwork and braces. And as a Bush mom, I don’t have time for extra appointment. I don’t have the extra $100 and because the treatment plan was going to be the same I did what was going to fit my wallet and schedule best. Bourne also required a down payment and my 1st consult didn’t. The Bourne team was professional and understanding. They listened and their office staff was wonderful. I’d recvomend them and. if I had the time and extra cash I probably would have chosen them.
Dec 7, 2018
We appreciate Dr. Bourne and his staff! Always welcoming and helpful.
Dec 4, 2018
Bourne Orthodontics is AWESOME! Every time I take my sons in for appointments, their office is full of smiling clients. Making appointments is never an issue and I love that they have both a Marysville and a Lake Stevens location! Staff is ALWAYS kind and friendly. One of my kids has some pretty severe oral issues. Dr. Bourne was honest with us and told us he will likely never have a "perfect" smile, but he thinks he can get us close. I LOVE that he didn't recommend procedures that would be unreasonable - I've never gotten the feeling that they push things to hike the price. So very glad we found this practice!
Nov 29, 2018
We don’t need ortho work yet. But from the moment we stepped in this office the service was amazing. It seemed like all the patients knew the staff and even the orthodontist. Everyone was so nice and welcoming. They were amazing with my son. Explained everything. It was a great experience and if he ends up needing braces we will be coming here.
Nov 29, 2018
Helpful, kind and welcoming! Everyone we interacted with at Bourne Orthodontics was absolutely wonderful! My 7 year old was a little nervous about his consult, but everything went so well and was so perfectly geared for his age, that by the time we left, we was begging me to make his next appointment sooner! :D Thank you Bourne Orthodontics for being so amazing!!!
Nov 28, 2018
The staff at Bourne Orthodontics is so friendly and made us feel comfortable as soon as we stepped in the door. Our oldest son is about to have braces put on and each staff member made him feel at ease with the entire process. We would highly recommend them.
Nov 28, 2018