Good dentist office, but billing issues and surprise costs are unsettling. Overall the dental experience here is good, but I'd prefer to see better billing transparency and accuracy. For example, our insurance company has a negotiated rate for Fluoride treatments, but we've been getting over-charged on those treatments for a while. The office didn't correct this on their own -- I discovered it by looking at our EOBs and had to raise the issue myself (otherwise, I'm guessing this would have probably continued). Also, when things like the Fluoride treatment's prices are raised, they don't proactively tell you -- but you end up getting surprised with the higher rate when you're all done. It would be nice if they would let you know that the price has increased since your last visit so you can make an informed decision.
Jul 16, 2017
Just wanted to thank you guys for all the great customer service over the last few years. The whole staff is very knowledgeable and is always willing to answer all of my questions. Thank you
Jul 5, 2017
Great dental care! Staff is warm and friendly, Dr. Leong is excellent. My only issue with this visit is that a service was performed without discussing it with me first and I was charged separately for it. I thought it was part of the exam. Patients should be given a choice when extra non-vital services are performed.
Jun 29, 2017
My family have been served bybBear Canyon dental for over 17 years. We do not feel rushed at Bear canyon dental. Dr. Leong is a skillful dentist and very competent. Wendy is my hygienist and she is great and a typically joyful person.
Jun 16, 2017
Had a great time having my teeth cleaned! Looking forward to December!
Jun 1, 2017
Skillful and compassionate The care I received during an extended appointment for two crowns was both skillful and kind. Both Dr. Leong and his hygienist looked after my general well being, stopping to give me breaks and asking how I was doing. They were meticulous about the fit and function of the dental work. I'm grateful for their care.
May 25, 2017
Dr. Leong is wonderful. Highly recommend. I, and my entire family, have been with Dr. Leong and his team for 20 years. Could not imagine going anywhere else. He is so thorough, and his hygienists are all great. Sandy is phenomenal.
May 23, 2017
Always great, on time and friendly service!
May 19, 2017
Dr. Leong and the staff at Bear Canyon Dentistry have always been a pleasure to work with. They have always been on time, professional and courteous.
May 17, 2017
Dr. Leong is outstanding at resolving any dental problems.
May 11, 2017
I had a really pleasant experience, and will definitely be back! The staff was so kind and welcoming, made going to the dentist enjoyable for the first time ever!
May 11, 2017
Superb care at each visit.
May 10, 2017
Very happy with your Dentist office and personnel
May 10, 2017