Everyone in the office is so kind and respectful. From Linda at the front desk.....to April, who did my initial eye tests. Dr. Colella is the BEST!!!!! He does an excellent job on all my eye exams and tests.......but...he also answers all my questions with kindness and respect. He doesn't rush!! I like that.....I never feel like "just another patient." He always calls me by my name. Outstanding doctor!!!!! We're very lucky to have him on Whidbey Island. :)
Nov 22, 2019
I brought my grandson in for new glasses and we had a great experience, the staff was wonderful, friendly and professional.
Nov 21, 2019
Really appreciated the friendly and professional care provided.
Nov 11, 2019
It was a very pleasant and thorough exam. I do have a bit of "sticker shock" about the prices for the glasses.
Nov 7, 2019
Your clinic has been terrific about customer service. I appreciate being well taken care of during emergencies.
Oct 23, 2019
The entire staff, from the front desk to the technicians, to the doctor himself were attentive, kind, and knowledgeable. I felt as though I had the most thorough eye exam I’ve ever had.
Sep 25, 2019
I am always happy with the appointments I have there, the process is clear and the staff knowledgeable.
Sep 18, 2019
Never have I had an eye doctor pay such attention to all aspects pertaining to my eye health. Every question I asked was answered in a kind and thoughtful way. I felt like I was treated as a person and not processed to get to the end result.
Sep 11, 2019
Friendly staff. The examination felt thorough.
Sep 4, 2019
Excellent staff and professional service.
Aug 14, 2019
The office is always welcoming! Both the initial exam and the exam by Dr. Cohella are done with expert care. He answers my questions in a very user friendly fashion. He's up to date on specialists when you need cataract surgery etc. He's also up do date on the latest contacts, etc. to answer individual needs.
Aug 12, 2019
The Dr. And staff are so friendly here! The exam was very thorough, and then I was able to purchase my glasses right after my appointment. All in all, a good experience and recommend!
Aug 5, 2019
Conveniently located on Hwy 525, south of Freeland.
Jul 31, 2019
I broke my glass frames, which I had purchase four years earlier from this office, visited facility and was immediately put at ease...the office staff tech, Lydia, fitted me with new frames and schedule an appt for next week...the examination ran smoothly, the remaining office staff was so congenial...it was a very good experience.
Jul 19, 2019
From the moment I entered, the women at the front desk were warm and welcoming!
Jun 27, 2019
I'm very pleased to have Bayview Vision so conveniently located. My own situation has been somewhat of a "non event", but in a bit more complicated scenario, my husband needed cataract surgery in 2018. Dr. Collela's referral to the surgery center in Mt. Vernon was outstanding (an extremely professional team up there) and the fact that Dr. Collela could perform the interim exams was perfect. I am very pleased with all aspects of the service at Bayview Vision, in addition to the incredible convenience. The entire team is professional, the exams are thorough, Dr. C. takes the time to make it a personal, one on one experience, and they have a decent selection of stylish frames for new glasses. Whenever one of my pairs of glasses needs an adjustment, or repair, they are super accessible and willing to solve the issue.
Jun 10, 2019
My appointment was scheduled in a very timely manner. When I arrived all staff whom I met were friendly and professional. The Dr. was thorough in my examination and explained to me the nature to the injury to my eye. No further treatment was necessary and I was very satisfied with his diagnosis.
Jun 4, 2019
I tend to ask a lot of questions of medical professionals. Everyone at Bayview Vision Clinic responded patiently and thoroughly. I felt cared for, I learned a lot, and I left feeling confident about my vision health,
May 2, 2019
Great customer service from the entire staff! Felt welcome the minute we walked in! Dr. Colella is extremely knowledge, and took the time to do a thorough exam along with providing detailed explanations of everything along the way. Love the frame selections :) We look look forward to a long relationship.
May 2, 2019
I always feel well taken care of. Thank you...
Apr 12, 2019
Most thorough exam ever. Dr. provided excellent clear information.
Mar 20, 2019
Everyone at the clinic were so helpful and kind. I really appreciated how they worked with my schedule for appointments.
Mar 6, 2019
very personable, efficient and thorough ;-)
Mar 4, 2019
Everything went well. Very pleasant experience.
Jan 16, 2019
Friendly, extensive exam, patient help with choosing glasses
Jan 16, 2019
I was very well taken care of by very professional people👍
Jan 15, 2019
Great care and always great service.
Jan 7, 2019
All the staff are helpful and friendly, and Dr Colella and his assistant were very thorough.
Dec 31, 2018
Dispute a power outrage we were able to finish my eye exam. Great service NICE staff and Dr.-OPTOMETRIST VERY GOOD. THANKYOU
Dec 26, 2018
The clinic's atmosphere is comfortable and welcoming. Dr. Colella is personable and knowledgeable. He is excellent at communicating complex concepts in terms that the patient can easily understand. Other staff members are also well versed in insurance policies, fitting glasses, etc.
Dec 15, 2018
Receptionist was awesome. Doctor was very thorough. Doctor's assistant was very personable and engaging.
Nov 30, 2018
Friendly front desk staff, courteous aides, and the doc is the right kind of no-bullshit sort that one finds really comforting. I had a very good experience with this office and will be using them for my families eye-care needs going forward.
Nov 29, 2018
Very skilled and professional.
Nov 21, 2018
It's been many years since I've visited an eye doctor. I was met with a very comfortable and relaxed environment. I feel good about having Bayview Vision Clinic as my 'go to' for my vision needs.
Nov 1, 2018
A very comprehensive examination with good explanations.
Nov 1, 2018
Recently, had my eyes checked at Bayview Vision Clinic, and I am very pleased with the help received. I have learned much about the condition of my eyes and very glad I didn't wait longer for a check up. I have received needed help with glaucoma some thing I would not have known about if not for this clinic. IKM
Oct 31, 2018
Warm and friendly service!
Oct 15, 2018
Appointment met the needs of the referral
Oct 11, 2018
All-round good experience. Both the optometrist and his assistant were efficient, personable, and answered all questions thoroughly.
Sep 26, 2018
It's always a pleasure to visit the Bayview Vision Clinic. The staff is welcoming, knowledgeable and totally professional. Attention to detail is what I always look for, and this office does it beautifully. You're in good hands with optometrist Joe Collela and his assistants.
Aug 29, 2018
We had a great experience at Bayview-exam was thorough, I got a great deal on my glasses, and the staff was super nice.
Aug 29, 2018
You took me in right away for an eye infection, and what a huge help you were to me!
Aug 26, 2018
Thanks for seeing me in a personal emergency on a very busy day for your office
Aug 23, 2018
Excellent, great service, professional and friendly. I wouldn't go anywhere else.
Aug 22, 2018
This team was outstanding, I broke my glasses in the morning getting ready for work, I stopped by and they got me fixed up! I was so pleased. They also were able to get me in later that day for an appointment. I got my new glasses on the way! Everyone there was friendly, fun and professional! Many thanks to you all:)
Aug 16, 2018
Excellent patient care provided by all the staff and doctor. I am confident I am in good care at the Bayview Vision Clinic.
Aug 2, 2018
I have been going to Bayview Vision for years. I feel like I am always treated very nice and I think they are always very professional.
Jul 31, 2018
Dr. Colella is knowledgeable, thorough, and explains everything well.
Jul 30, 2018
The Staff and Dr. were so professional and timely. Thank you.
Jul 30, 2018
The clinic has always provided me with the greatest of care and follow up visits.
Jul 18, 2018