I had a breast augmentation in April and I have to say everything from the consultation to my 3 month appt has just been amazing! The ladies are awesome and Dr. Rich is amazing! She is so honest and upfront about your results and doesn’t just try to sell her services. Everything about this team is beyond perfect!

Jul 13, 2019

Dr. Rich performed an excellent breast reduction/lift, and tummy tuck. Still in the healing process but it all looks really good. Her staff is very professional and really makes you feel at ease during the examinations and follow-ups.

Jul 1, 2019

The office and lobby, etc were exquisitely designed. Blanca was very nice and accommodating. Dr. Rich explained surgery in detail and I liked the all female staff. It makes me feel more comfortable. Options were made available to assist with payment. Overall my experience was positive and exceptional !!!

Jun 19, 2019

I sincerely appreciate Dr. Rich and her staff for always making my experience there comfortable and welcoming. Dr. Rich takes time to listen to her patients so that she can provide them with the treatments that is best for their particular needs and desires. Dr. Rich truly cares about each patient as an individual and tailors the treatments accordingly. Thank you Dr. Rich for making me feel special!

Jun 13, 2019

I had My Mommy Makeover 3 Months Ago and I couldnt be Happier with My Results. I actually wore a Bikini for the first time in 12 years and it felt Amazing. Thank you so much to Dr Rich and Her Wonderful Staff for Everything!

Jun 11, 2019

The all female staff are incredible!

Jun 8, 2019

Doctor Rich and staff (Erica & Blanca) are very professional, patient, and thorough with any questions during my initial visit and preop appt process.

Jun 6, 2019

I’d review her over and over again, absolutely the Best!!! From 1 am post op calls to many many check ups along the healing way!! I couldn’t have hoped for a better more caring surgeon!!

May 26, 2019

I absolutely love love love this place, from the moment I walked into this gorgeous, clean, friendly office by being greeted with a hello with happy smiling faces already made me feel welcome. I just had surgery and I am so happy with my results, I can not wait to show it off! The entire staff are so kind and really know how to make you at ease. They definitely make you so comfortable and will answer any questions you need to know. From every phone call and visits to the office and day of surgery they made me more and more relaxed. Dr Rich is extremely professional and dedicated to ensure her patients get the top best quality care you can ever receive. I highly recommend Dr Rich to my family and friends for any treatments she provides! Thank you again Dr Rich and staff for being team AWESOME!

May 9, 2019

100% recommend! I’m so happy with my results! The ladies are amazing, and Dr.Rich is so honest and realistic with you! Would choose Bayview over and over again!

Apr 27, 2019

I am a repeat customer from years ago and my consultation, just as before, was wonderful. Dr. Rich’s staff was courteous, informative, and helpful through every step. Dr. Rich was very professional and gave me clear, pertinent information without being pushy or trying to upsell the procedures I was asking about. I would definitely recommend her to anyone who is considering similar services!

Apr 25, 2019

Dr. Rich is a wonderful doctor. Her team is great, always pleasant, cordial, very friendly. I have been a patient of Dr. Rich for over 15 years. She is the wonderful, always answers questions, explains procedures that is being performed. I would never go anywhere else. If you are looking for a Plastic Surgeon no reason to look anywhere else. She is the best!!!!!!!!!!

Apr 8, 2019

Thank you so much to Dr Rich and Her Wonderful Staff for Everything leading up to My Mommy Makeover. They were very sincere and welcoming, answered all of my questions and shared their own experiences with me too. On Surgery Day they had the Best Bedside Manner and Helped settle my Jitters. It's been about 3 weeks since My Procedure and I am loving My Results! Best Decision I've Ever Made!

Mar 30, 2019

I'm always greeted immediately and they are never overbooked. As soon as I arrive for my appointment they take me. The nurse and Dr. are both prompt.

Mar 20, 2019

I absolutely love that every person in the office is very respectful and down to Earth. Genuinely kind group of women. My experience has been wonderful.

Mar 18, 2019

Excited to start the new year with new boobs!!!

Dec 18, 2018

Love coming to yalls office always such a nice Experience and staff members are always super nice

Dec 14, 2018

I'm very happy with my surgery results.

Nov 14, 2018

Dr. Rich and her staff have been great from consultation to pre-op to surgery to recovery to all follow up appointments. Even with some complications that I’m still experiencing during my recovery, not caused from the procedure, Dr. Rich has shown to be genuinely worried about me and very helpful. I love the personal attention she gives & she has been patient with my crazy 3yr. old that comes to all of my appointments with me. Thank you Dr. Rich!

Jul 9, 2018

Dr Rich is AWESOME! She took care of all my concerns and I felt confident in the procedure.

Jun 11, 2018

I've been seeing Donna Rich for 10 Years! She's awesome!

Jun 8, 2018

I love Dr donna rich work and strongly recommend her.she is the only person that i would go to do any procedures on my face or in my body.🤗🤗staff friendly.

May 16, 2018

Dr. Rich and her entire staff are amazing! I will never go anywhere else. The entire staff is pleasant and they explain everything thoroughly. I feel so comfortable when I'm there.

Apr 19, 2018

Dr. Donna Rich is phenomenal, and to be frank, the only doctor I will let touch my face or do any other procedure. She's down to earth and makes you feel comfortable. Thank you, and I look forward to my next visit.

Apr 17, 2018

I love coming here. I definitely recommend Dr.Donna.

Mar 23, 2018

Follow up appointment. Again Dr Rich is awesome as well as her staff. Always feel welcome and comfortable.

Mar 21, 2018

Dr. Rich and her staff go above and beyond to make you look good and feel special.

Feb 23, 2018

Dr Rich and staff always take time to answer my questions and ensure I am making a good decision for myself.

Jan 31, 2018

Staff is wonderful and friendly. They help you feel at ease and treat you like you are family. Very easy to talk to and ask questions. Dr. Rich is fantastic and explains everything while making you fell completely comfortable.

Jan 30, 2018

The entire experience was wonderful, from the consultation through the surgery. I appreciated having a totally female practice and felt heard and understood.

Jan 22, 2018

Dr. Rich and her staff are so friendly and helpful!

Jan 10, 2018

Happy as always! Botox and juvederm for me and my husband by the best doctor! Cares about her patients and is honest and professional.

Dec 6, 2017

It make me feel very confident, all the personal was very friendly

Nov 29, 2017

From the consultation with Dr. Rich and her wonderful staff, I am very pleased... everyone is professional and feel very welcomed and comfortable like you have known them for years. Absolutely happy that I made the choice to go with Dr. Rich. For any future procedures this facility will be my to go to.. Thank You Girls !! Keep it up !!!!

Nov 22, 2017

I'm very happy with the staff and the services that I receive at Bayview Plastic Surgery.

Nov 2, 2017

Very professional doctors and people that work there and beautiful place to visit when you come for your appointment and exceptional work

Sep 27, 2017

Friendly staff! Great service. Very satisfied with my results so far.

Sep 16, 2017

Great experience with facial peel.

Sep 7, 2017

So pleased with Dr Rich and her excellent staff. Professional,courteous,compassionate,friendly,and knowledgeable. Beautifully decorated offices and state of the art equipment. I felt completely safe in very capable hands. I will definitely be returning for additional Services.

Aug 11, 2017

Staff is very friendly and helpful. DR. Rich take her time to answer all your questions.

Jun 21, 2017

The staff is always warm and friendly. Dr. Rich does excellent work.

Jun 20, 2017

Officer personnel are always helpful and courteous. Appointments have always been prompt and timely.

Jun 15, 2017

It has been 6 months since surgery. This is a very professional office. Dr Rich and her staff are very friendly and have far exceeded my expectations. Every detail was explained and all questions answered during visit. Operating staff were also professional and comforting before surgery. The after care is amazing, I look forward to each visit. I highly recommend Dr Rich to anyone looking for a little nip & tuck!

Jan 26, 2017

The doctor was great and very thorough and the staff was very friendly and helpful.

Jan 6, 2017

Dr. Rich is wonderful and very personable! They staff is professional and friendly.

Jan 6, 2017

Very friendly, and make sure you feel comfortable and ready for your procedure!!

Dec 30, 2016

Dr. Rich and staff create a relaxing environment on each visit.

Dec 30, 2016

I've been going to Dr. Rich for the past 8 years and would not ever use anyone else. She is the best! I feel very comfortable whatever the procedure may be. Thank you Dr. Rich and staff for always making my visit pleasurable.

Dec 18, 2016

Friendly, warm, caring, comfortable and professional.

Dec 9, 2016

My post surgical visits were great. All the staff is friendly and helpful. Looks like my scar will be minimal. Yeah

Nov 26, 2016

Dr Rich is awesome. I started going to her in 2097 and she has always been very professional and trust all that she has done for me

Nov 14, 2016

The staff of women only was the best! They were all extremely welcoming and informative regarding procedures and questions. Dr. Rich explained the details of the procedure and addressed any concerns I had. She spent a generous amount of time with me during my consultation. The professionalism of the staff and the detailed information provided, including a tour, made this an easy choice to have my procedure done at this facility.

Nov 13, 2016

Everyone in Dr Rich's office made you feel special. Dr. Rich is the best. I highly recommend her for all your surgical needs. Very professional in every way.

Nov 8, 2016

Your first impression when you walk in is a beautiful facility with a very friendly and helpful staff and they all take care of you and make you feel welcome

Oct 31, 2016

I went to 4 different doctors before choosing Dr. Rich and her amazing Staff. Melenie, Andrea and Erica are very professional but make you feel like family. When I first started the search for the best Plastic Surgeon it was overwhelming, to say the least. I knew that I wanted my 14 year old (DD) implants removed and wanted WAY smaller breasts. Like a size B :). I also wanted lipo or a mini tummy tuck. Mind you I am 5'9" and only 140 lbs but man can a baby do a number on ya! I consulted with 3 surgeons and Dr. Rich. All 3 doctors suggested something different. One said deflate my implants and walk around like that for one month then he would add new ones and do a lift. Oh and would suggest Lipo . (talk about an emotional roller coaster of DD to Nada and the possibility of infection from the deflating)..... Um NAH! 2nd suggested implant exchange and fully tummy tuck and lipo on hips, arms, and thighs (Inner and Outer)....Remember I am tall and not over weight! Don't care to mention what the 3rd suggested.... Now I had seen 2 docs then Dr. Rich and then one more before making a decision. When I met with Dr. Rich she asked what I was there for.LOL I told her I wanted smaller breasts and maybe lipo and so on. I pretty much said an implant exchange since I now knew the lingo. She looked at me and said "why don't you just remove your implants and do a lift". WHAT?? and the wheels started turning. Is this possible??? No more implants! She also said I would benefit more from a mini and that she would assist the mini with Lipo. I walked out of her office with ALOT to think about. 2 moths later.... I decided Dr. Rich was the BEST doctor for the Job. She not only takes what you want into consideration she actually gives you what you want and not what she thinks you should look like. I will be recommending Dr. Rich to anyone I speak to. I am so happy to have my body back!

Oct 28, 2016

Excellent Bedside Manner and pleasant office staff

Oct 3, 2016

Made me feel real comfortable.

Oct 3, 2016

I am very pleased with the results of my procedure(tummy tuck and lipo of flanks). Dr. Rich is an amazing doctor and her staff is equally amazing. Five stars from me.

Sep 24, 2016

Staff was very informative. Questions answered. Reviewed all areas..viewed pics. Although Still waiting for surgery...

Sep 21, 2016

I went to Dr. Rich for my first ever Botox and Juvederm treatments. The staff is very friendly and professional. They put me at ease as this was my first ever treatment and I love my results!

Sep 21, 2016

I could not be happier with the care and results I have received from Dr. Rich and her staff.

Sep 16, 2016

This was my third visit to Bayview Plastic Surgery. On each visit I was welcomed immediately by the medical staff and made to feel very comfortable. Everyone was very friendly and answered all my questions. I would definitely recommend Dr. Rich, her staff and Bayview Plastic Surgery to anyone.

Sep 16, 2016

There was minimal wait time and pure professionalism at Bayview Plastic Surgery. I got exactly what I was looking for and I couldn't be happier!

Sep 9, 2016

As always, I never feel hesitation when going to see Dr. Rich and her staff. Dr. Rich is professional, compassionate and truly listens to what you have to say, as the patient. I trust her to be completely honest with me and with not trying to sell me procedures. I had inquired about having lipo and she told me what exercises I could do to firm up my areas of concern w/o the procedure. Her staff is ALWAYS polite and are ready to help you anyway they can. Dr. Rich and staff have the same goal in mind: the comfort and satisfaction of their patients. I HIGHLY recommend her!

Sep 9, 2016

Honest and upfront. Very comforting from start to finish. All female staff!! Recommended by a friend who also had a wonderful experience!

Sep 6, 2016

I completely recommended Dr Rich!! She as well as the staff are amazing at what they do! I love my breast augmentation!

Aug 26, 2016

Every time I have walked into the reception area of Bayview Plastic Surgery, I am greeted warmly by Dr. Rich's friendly staff members.

Aug 3, 2016

Every visit is a joy. Love Dr. Rich. Love the staff. Great atmosphere! Great Plastic surgery!

Aug 3, 2016

Juvederm injections. .Was quick and easy and great results. Will go again when needed.

Jul 29, 2016

Dr Rich was amazing. The 1st doctor that actually listened to my concerns and understood where my body was coming from.

Jul 22, 2016

When I walked in the office my first impression was, how beautiful and clean and the decorations were gorgeous. Got back into the examining room and was very pleased to be waited on promptly and was informed by Dr. Rich how everything would work on my surgery and signed that day. Also please that everything was together in one office and did not have to go to a hospital.

Jul 4, 2016

Having small breasts was always an embarrassment and then adding saddlebags on my thighs made me very self conscious. After several years of mulling the idea over of getting a breast augmentation and liposuction, I decided to do something about it. I had believed that I would have to do one procedure then later have the other, until I discussed my concerns with Dr.Rich. She explained that I could do both procedures at the same time. It didn't take me long to decide to schedule. 3 months later, I'm very pleased with my results. I am happy with my breast size, although they still need to "settle" some, and I'm wondering why I waited so long. The liposuction on the saddlebag area took inches off to give me a more proportional look. I need to firm up with exercise, but all in all, I feel that having it done, was a good choice. Dr. Rich's staff made me feel comfortable, and Dr. Rich eased my fears about the procedures and the outcomes. I would recommend Bayview Plastic Surgery.

Jun 24, 2016

I've already seen the results of Dr. Rich's work so I went in knowing she is a terrific Dr. Her staff was friendly and promptly made me feel at home. I was very pleased with my appointment. The whole experience made me comfortable and excited about the decision to get my surgery done! Cant Wait!!!

Jun 24, 2016

Beautiful all female facility. Clean and welcoming. Doctor rich asked what size implant I was thinking and have me an implant that was proportionate to my body. I was fully informed on the pre op, surgery, and post op . They took very good care of me and the result was amazing! Thank you!

Jun 22, 2016

You are the best. Thank you

Jun 22, 2016

After my initial consultation I knew I would pick Dr. Rich for my procedure. I researched her credentials and experience and felt it was a go for me. During the initial consultation all my questions were answered as I thought of new ones I emailed them and those were answered same day. My financial options were explained and after booking received a detailed book of information for pre and post opt. I feel confident in choosing Dr. Rich.

Jun 20, 2016

Dr. Rich is simply awesome. She really cares about her patients as people and provides the highest quality of care. Her staff follows her lead and makes you feel welcomed and comfortable.

Jun 2, 2016

Dr. Rich and staff are amazing. They're very friendly, polite and my appointment are always on time!

May 27, 2016

I loved the staff they took care of me very well! Dr rich made sure my beast augmentation I didn't go over board she got it looking very natural!

May 25, 2016

Professional and friendly

May 22, 2016

My family has been going to Dr. Rich for years she is very honest and gives the best results I've ever had. I would recommend her to anyone from Botox to surgery. She's amazing! Also her staff is amazing too. They are sweet and very punctical!

May 18, 2016

Wonderful experience all around!

May 13, 2016

My experience was very pleasant. Both women at the front desk were very nice. Dr. Rich, was very nice and I appreciate that she took the time to listen to me and explain what needs to be done and wait on medical report to see if she can fix my problem. ;-).

May 13, 2016

My experience was very pleasant. Both women at the front desk were very nice. Dr. Rich, was very nice and I appreciate that she took the time to listen to me and explain what needs to be done and wait on medical report to see if she can fix my problem. ;-).

May 13, 2016

Dr Rich was informative as well as her staff.

May 12, 2016

You are the best. Thank you

May 7, 2016

Always personable, professional and timely. Great surgeon! Highly recommended.

May 6, 2016

I was recommended by a friend and so far I feel great and comfortable choosing this facility and have already told others that may be looking for services about the office.

May 1, 2016

I was impressed from the time I stepped in to the office.

Apr 29, 2016

Professional staff and no wait time ever. Dr Rich is very kind and quick. Office is beautiful and comfortable.

Apr 24, 2016

Dr. Rich is very straightforward. She knew my desire was not to go too large, so when I showed her a picture of what I thought looked like what I wanted, she let me know the size was too large. I liked the honesty.

Apr 20, 2016

Staff was extremely nice and helpful ! I drive from Huntsville to Bayview and it is worth every second of the drive.

Apr 19, 2016

Experienced, friendly and helpful staff...Dr. Rich included

Apr 19, 2016

Great doctor and nurse there is never a wait all are very friendly and my surgery was fast and everything came out perfect

Apr 15, 2016

Extremely satisfied with the service I got from Dr. Rich and her staff! I felt very comfortable and safe in their care. Highly recommend Dr. Donna Rich ❤️

Apr 15, 2016

Y'all do a good job at reminding me when I have an appointment and your website is very helpful and informative.

Apr 15, 2016

Love this place, staff and MD were friendly and professional. Definitely recommend this place.

Apr 14, 2016

Prompt and friendly service. Fantastic team that are incredibly welcoming, knowledgeable and professional.

Apr 13, 2016

Everyone in that office where there to help you with any questions and help you on your journey!!

Apr 3, 2016

Seeing the outcome of course. It's exactly what I wanted. There wasn't a time when I didn't know what was going on, always given full explanation for the procedure and aftercare. Go to Dr.Rich if you want the best look,care,and a seamless experienxe.

Mar 26, 2016

My favorite part is my results!!! I am only 1 week post op but pain is gone and I see my implants dropping and fluffing already! Also, the fact that it was all a breeze! I was well informed, every time I've gone for an appointment I feel super welcome, staff is lovely! I was so comfortable in having my procedure done with Dr. Rich.

Mar 20, 2016

Viewing the before and after pictures got me very excited to get on with my procedure.

Mar 17, 2016

Beautiful office and very professional staff. No wait time. Dr. Rich's demeanor and honesty was greatly appreciated.

Mar 14, 2016

Dr. Rich is an expert at natural results.

Mar 9, 2016

Everyone is so welcoming and makes you feel super comfortable

Mar 2, 2016

This office staff is amazing! Dr Rich is amazing, hands down this is by far the best Dr's office i have been to!!! Dr Rich and her staff makes you feel very welcome!! Highly recommend to everyone!

Mar 2, 2016

Over all just how nice and welecoming everyone was.

Feb 22, 2016

All of it just excited for this new step

Feb 19, 2016

I'm really liking the IPL and laser hair removal procedures and how they are improving what I want improved. The ladies doing the work are very professional and nice.

Feb 19, 2016

All the staff was pleasant. I was seen promptly.

Feb 17, 2016

I appreciate Dr. Rich taking her time to explain everything in detail and answered all my questions.

Feb 9, 2016

Having the feeling that Dr. Rich was going to make things alright again (after a bad experience with a previous physician.)

Jan 25, 2016

I felt super comfortable with the entire staff! I was given a tour of the office after my visit with dr rich! Melanie wa great and answers all my questions!

Jan 20, 2016

My results were just as I expected, perfect.

Jan 15, 2016

All female staff were very friendly. Office is always clean and smells inviting.

Jan 11, 2016

My favorite part is that they call you by your name and take the time to know you, not like just another number.

Dec 26, 2015

Office visits are always on time, staff are always friendly.

Dec 23, 2015

Donna and the whole staff is great had a breast augmentation and very happy with the results

Dec 18, 2015

I can't gush about the staff and Dr. Rich enough. All were so kind and concerned. Dr. Rich was very straight forward about what it would take to correct my situation and she isn't going to charge me an arm and a leg to do it. So very thankful I found Dr. Rich and her staff.

Dec 14, 2015

The doctor and staff were phenomenal. The facility was beautiful and set up for the patient's comfort and facility. The wait time was very, very minimal. The doctor was very understanding about my situation.

Dec 14, 2015

Friendly employees and nice surroundings.

Dec 11, 2015

My favorite part of my experience with Dr.Rich is the staff. Of course I'm extatic about my results from surgery, but her and her staff made it a comfortable and overall enjoyable experience. They don't just walk you through all the medical stuff and get you in and out. They interact with you and genuinely care about you. They are very thorough and make sure you understand all your options, risks, and what your expected result will be. I'm so happy with my results and I will be going to Dr.Rich again in the future. If your looking for a great surgeon who is down to earth, makes you feel welcome, comfortable, and has an amazing all female staff then I strongly recommend Bayview Plastic Surgery!

Dec 7, 2015

Great place. I've been going for years and have never had a bad experience. I'm grateful for Dr. Rich and her staff.

Dec 5, 2015

Very helpful staff. I needed a mammogram and they fit me right in with them to get me in as quick as possible with one of your clients. This is twice I've seen Donna and would definitely return!

Dec 4, 2015

Very relaxed and quiet atmosphere. Dr. Rich and her assistant were very professional and friendly . We enjoyed friendly conversation throughout the procedure.

Dec 2, 2015

Dr. Rich and the staff are amazing & great at what they do. They made me feel confident and comfortable. My procedure went smoothly and the follow up appointments are great.

Nov 30, 2015

I love the way all the staff makes me feel everyone is very

Nov 25, 2015

Always current with new products and procedures

Nov 20, 2015

I love how comfortable the staff made me feel and the knowledge of everyone was very comforting! I had a wonderful experience

Nov 19, 2015

Outstanding medical team! Extremely caring, listens to your needs and concerns to make you as relaxed and comfortable as possible. I will without a doubt use Dr. Rich's medical expertise again. I give her and her staff a 10. 👍🏼

Nov 14, 2015

Dr. Rich is always helpful and accommodating as well as her staff. Her office is fantastic.

Nov 12, 2015

Everyone was very friendly and inviting. Was recommended to me and I would recommed to other people. Great Place!

Nov 11, 2015

this office seems very organized...it doesn't seem that they overbook appointments. that's a good feeling to know they take and make the time for you and your reasons for being there. some doctor offices seem overly busy and don't seem to have or take the time that a patient may need.

Nov 6, 2015

r. Rich is outstanding. I have and will recommend her to anyone looking for these types of procedures. I have had a breast lift and augmentation with Dr. Rich. I also have used her for Botox and filler. The service and staff are amazing. I will be seeing her back for another procedure. I have a family member that will be using her as well after hearing of my results.

Nov 6, 2015

Dr. Rich is outstanding. I have and will recommend her to anyone looking for these types of procedures. I have had a breast lift and augmentation with Dr. Rich. I also have used her for Botox and filler. The service and staff are amazing. I will be seeing her back for another procedure. I have a family member that will be using her as well after hearing of my results.

Nov 6, 2015

Greeting me when I arrived. Calling me by my name.

Nov 4, 2015

I really liked how down to earth and friendly Dr. Rich was during my consult. She didn't rush things and really listened.

Nov 4, 2015

Aside from knowing the results of my treatment were going to give me a fresh look and feel, Dr. Rich's warmth and attention to details made me feel as though I was more like a friend as opposed to being her patient. This attitude runs throughout her entire staff and is truly a gift to everyone who enters her office. I admire her talents, her expertise, and the way she connects to her patients and staff. Dr. Rich is certainly a doctor you can trust.

Oct 29, 2015

LOVE LOVE DR DONNA SHE IS AWESOME AND THE STAFF IS SO GREAT.

Oct 29, 2015

How friendly everyone was. This will be my first time ever having surgery in my life, and all the staff made me feel really comfortable.

Oct 19, 2015

I felt so comfortable and completely at home the entire time I was there. Such a positive experience!

Oct 10, 2015

Very friendly and comforting staff.

Oct 9, 2015

I am amazed at how painless injectables have become thanks to the products Dr. Rich uses prior and with injections, i.e. deadening cream and tiny needles, along with her precision.

Oct 7, 2015

Feel very comfortable the staff very friendly I definitely recommend dr rich;)

Oct 6, 2015

I loved how Dr.Rich took the time in my consult and showing/going over all the options to my visit

Sep 29, 2015

The office staff was so friendly and sweet and caring

Sep 23, 2015

Dr Rich knows what she is doing . I feel better going to her than some if the smaller facial places that do injections

Sep 9, 2015

Very good environment great service

Aug 30, 2015

The staff is always cheerful and attentive. Love BVP and would absolutely recommend Dr. Rich!

Aug 23, 2015

I appreciated the additional information on products, tips and recommendations for follow up and timing. Thank you!

Aug 23, 2015

When I left, I felt positive that I would be in the most competent hands for surgery, and a truly kind and caring, efficient staff.

Aug 18, 2015

The Office is impeccable! The Staff is very welcoming and knowledgeable. The best of the best !!

Aug 14, 2015

I was very satisfied as always. Comfortable and staff very friendly

Aug 10, 2015

I was very satisfied as always. Comfortable and staff very friendly

Aug 10, 2015

Dr. Rich came in the room immediately. She understood what I wanted and explained the probable outcome. The staff was extremely friendly and efficient. Best office staff I have ever dealt with (and staff can make or break a patient's experience).

Aug 9, 2015

Dr. Rich and her all female staff are very thoughtful, thorough and supportive. I've always been greeted by my first name and I've never had to wait to be seen. My appointments have always been very prompt-but never rushed.

Aug 7, 2015

The women that work for Dr. Rich are extremely personable and never make you feel uncomfortable. They shared their own personal experiences and put me at ease throughout the process.

Jul 28, 2015

Knowing that the the staff is all female and that the everything id done in one loacation.

Jul 15, 2015

Always on time and procedures are done by Dr. Rich herself

Jul 13, 2015

Dr. Donna Rich is a confident and experienced individual, very friendly and down to earth.

Jul 8, 2015

I feel very comfortable at Bayview Plastic Surgery. They not only do an excellent job with the treatment, but they made me feel at ease with my procedure. I would and have recommended them to friends and family. Both my sister and niece are considering procedures with Dr. Rich. I can not wait until I can afford my next procedure.

Jul 4, 2015

Loved my first time getting Botox! Made the process simple and easy and love the results.

Jun 26, 2015

Everything was great. Staff was very sweet and attentive.

Jun 22, 2015

Dr. Donna and all her staff are so sweet! I'm going through with the process and I can't wait to have surgery to see all the results!

Jun 21, 2015

Dr. Rich is the best at lips and everything else I've had done so far. She's my dr for life!

Jun 21, 2015

Dr. Rich is the best at lips and everything else I've had done so far. I won't go elsewhere and she's my dr for life!

Jun 21, 2015

Extremely friendly, caring, and supportive nurses and office staff.

Jun 20, 2015

Dr Rich is an awesome Doctor.

Jun 14, 2015

Everyone in the office is very friendly - there is never a long wait - I think the longest I have waited is 5 minutes

Jun 12, 2015

Talking with Dr. Rich, it was like I already knew her. She was so down to earth and very honest!!

Jun 10, 2015

The trust I have in Dr. Rich

Jun 4, 2015

Knowing that it was all being done at one facility with an all female staff made me feel comfortable.

Jun 2, 2015

I've been getting Botox injections at Dr. Rich's for years.

May 30, 2015

Everyone made me feel comfortable and at ease. Very professional and knowledgeable staff!

May 29, 2015

Love the overall office setup!!! Very quiet and one on one.

May 20, 2015

Dr. Rich and her staff are awesome. They treat you like family and I was very satasfied with my procedure. I've used Dr. Rich in the past and will always continue to do so. Brenda Walker

May 15, 2015

My favorite part of the visit is how friendly and helpful Dr. Rich and her staff are.

May 13, 2015

Everything and everyone was great. Very professional. Love that it's all females and that they are all very nice and understanding. I like that I haven't had to ask many questions because everything was explained up front so well. I had a great experience and would come back any day and have already referred friends and family.

May 10, 2015

Loved the atmosphere and staff. Very professional and welcoming. Actually excited about surgery!

May 8, 2015

The office is beautiful and the staff are all very nice.Dr. Rich discussed everything perfectly and did not rush at all.I am very thankful I found her.

May 7, 2015

Overall everything was great. Nice, friendly, professional atmosphere. Office was immaculate. Can't wait until my surgery date.

May 6, 2015

Overall great experience and I love my new pair of boobies!!

May 5, 2015

Feeling totally safe and well taken care of when going into surgery has been the best of my experiences thus far. I'm looking forward to seeing my own before and after photos. I hope that tops the charts and further highlights that I choice the best doctor and staff.

May 5, 2015

Love that the entire office is staffed by women!

May 5, 2015

My favorite part was when I spoke with Dr. Rich and she recommended an oculoplastic surgeon to assist me - because I have Graves disease. Not only do I have issues with my eyelids,but my eyes as well. I didn't know that they could correct the muscle behind my eyes to make my eyes symmetrical and hopefully less bulging. I researched it after I came home and immediately made an appointment with Dr. Marc Longo who specializes in this area. Any other plastic surgeon would have taken the job and worked on my eyelids. I truly appreciated her honesty and I have so much respect to her for that.

May 5, 2015

Dr. Rich and her staff are lovely people and I am extremely satisfied with my results.

Apr 19, 2015

Dr. Rich is a wonderful physician. Everyone in the office is kind and helpful. Also, I love the products for the skin available at Dr. Rich's office and the emails they send to me. PJ

Apr 8, 2015

My favorite part about my visit is the warm welcome as I entered the facility. .....warm greetings are always consistent, service is superb. And I enjoy anticipating the stylish shoe wear of Dr. Rich, she has a fabulous shoe game!!

Apr 8, 2015

Very professional staff and inviting atmosphere.

Apr 3, 2015

Dr Rich and staff have made me feel very comfortable after having a a few consultation I have scheduled my procedure and am very excited.

Mar 31, 2015

I like seeing a familiar face. Dr. Rich has done previous work on me. I trust and value her opinion. She has given me my "woman" body back. :) Hope to see her again in the future.

Mar 27, 2015

No wait, nice atmosphere, friendly and knowledgeable staff

Mar 25, 2015

I was in and out! All questions answered and I was even seen early, I arrived about 45 mins prior to my appointment, I didn't have to wait at all.

Mar 25, 2015

Calm atmosphere, personal attention of doctor, professional staff are all good

Mar 23, 2015

The office is beautiful and welcoming. I always feel like they greet me with a warm friendly welcome. I have never had to wait. Dr. Rich is very professional and willing to talk about any concerns I might have. I would highly recommend Dr. Rich to anyone looking for a plastic surgeon.

Mar 21, 2015

Dr Rich is honest and direct, qualities I appreciate. The office staff is always friendly. The location is great, it's beautiful and smells so good!

Mar 20, 2015

Staff and Dr. Rich are awesome. They are very helpful, knowledgeable, have excellent bedside manners, and are understanding.

Mar 13, 2015

They are very nice and make you feel very comfortable

Feb 27, 2015

I loved the whole experience. The team worked as a whole and Dr. Rich listened to my concerns about my current implants and was very thorough explaining how getting new silicone works.

Feb 25, 2015

The whole surgery process was comforting due to the staff they are very helpful.

Feb 23, 2015

The cleanliness and professionalism and nice employees

Feb 21, 2015

I love the fact that I'm in and out pretty fast.

Feb 20, 2015

I feel Dr. Rich is a Perfectionist and very Professional.She will tell you exactly what she can and can't accomplish and she does exactly what she says she will do. I trust her completely.

Feb 18, 2015

My first visit with Dr. Rich was great! She and her staff were relaxed and answered any questions i had. I cant wait until my Surgery day!

Feb 13, 2015

Love the decorations. Great and friendly staff.

Feb 6, 2015

Everyone is very friendly and helpful.

Feb 6, 2015

The results! Dr. Rich is THE BEST at the lips, I got them done years ago and hated the result. After seeing a staff member who had them done, I had no idea they were "done", it was very natural and I couldn't tell, which for me is the BEST result ever.

Feb 1, 2015

Every visit has always been good. Very friendly staff!! Appointments are always on time too.

Jan 25, 2015

The appointment was great! I most enjoyed my time with Dr. Rich and her exceptional care and patience to answer each and every question I had

Jan 23, 2015

My favorite part of my experience with Bayview are my pleasant interactiosn with the staff and Dr. Rich. They are all so kind, hospitable, and supportive during my visits that it motivates me to refer them to friends and family.

Jan 23, 2015

My favorite part of the experience was seeing the results after my breast lift / breast augmentation ... my breasts now look even better than they did before I lost my breast mass due to huge weight loss.

Jan 20, 2015

i loved the chit chat i had with Dr. Rich very pleasant and heart warming.

Jan 19, 2015

Loved everything about my experience. Thanks.

Jan 18, 2015

I always feel confident when I visit. Iknow things will be done in a very professional way.

Jan 13, 2015

The communication with the doctor she was very open and made me feel really comfortable.

Jan 11, 2015

Dr Rich wants her patients/clients to be 100% satisfied with outcome of their procedures, and that is important to me.

Jan 9, 2015

I felt really comfortable and look forward to my procedure!

Jan 7, 2015

Great experience over all. Great staff.

Jan 7, 2015

Staff and Dr Rich always helpful and will address any question. They truly care about their patients.

Dec 19, 2014

DR. Rich is the most honest & straight forward surgeon I have ever seen. She does not try to sell you a service you do not need & does excellent work for great results. I have visited a few and I love Dr. Rich. She is truly the most honest and best.

Dec 19, 2014

Honesty & compassion !!

Dec 14, 2014

Atmosphere and kind staff

Dec 12, 2014

Friendly, knowledgable staff and wonderful facilities!

Dec 7, 2014

Dr Rich did not rush me and was very thorough in answering my questions and explaining . Excellent staff

Dec 3, 2014

I felt very comfortable with Dr. and staff.

Nov 29, 2014

Warming experience. The doctor is very knowledgeable and answer questions even prior start the surgery.

Nov 28, 2014

Its been a year since my Breast Augmentation. I am a pleased client of Dr Donna Rich :)

Nov 25, 2014

My favorite part of my experience with the staff at Bayview was the actual day of the procecure. The staff were very kind and courteous, as well as professional in how they explained specific details of what I would experience. It was because of their positive affect and knowledge about the procedure that gave me peace of mind and confidence that I would be pleased with the outcome. As it turned out, I am more than pleased with the outcome and will be referring friends and family to them in the future. Thanks Dr. Rich and your incredible staff for such a pleasant experience.

Nov 24, 2014

Each time I come into the office I get greeted by cheerful people. I always feel like I am in the presence of people who truly care about me. Dr. Rich is down to earth and very professional. I am impressed with the results on my body.

Nov 19, 2014

Dr.Rich provided me with skin care that was above and beyond advice I had received from my dermatologist! ( I was in for a consult for possible procedures,but also received skin care advice which I greatly appreciated.)

Nov 18, 2014

The staff is always very welcoming and Dr. Rich takes the time to listen.

Nov 14, 2014

Staff is always welcoming and friendly. Dr. Rich shows she cares about your concerns. Far drive for me but we'll worth the visits.

Nov 9, 2014

They always take care of my needs

Nov 8, 2014

My favorite part of the experience was the excitement of seeing my results and also the few minutes just before surgery ... one minute awake, then the next thing I knew I was in recovery ... all done. I have no regrets in making this decision.

Nov 6, 2014

Everyone was extremely nice. Felt very comfortavlel

Oct 11, 2014

Cathy was very sweet and helpful.

Oct 8, 2014

The ladies are awesome & make you feel very comfortable about everything!!

Oct 1, 2014

Like coming home to see family!

Sep 21, 2014

While I'm there, I always feel that I'm with my friends. Comfortable, relaxed and happy. The Doctor is more than just A doctor. She is very, very nice, kind and absolutely profissional and competent, and the staff too. At the end, I always have the best treatment that I can wish. I'll never stop to go there.

Sep 14, 2014

Dr. Rich and the entire staff are friendly and respectful of the patients time. They listen to their patients and help the patients understand all procedures.

Sep 14, 2014

Dr. Rich and her whole staff were wonderful! I am very happy with the results!

Sep 2, 2014

My favorite part of the experience was the personal and compassionate care I received; and not just from Dr Rich. The entire staff made a genuine effort to help me feel that my physical and emotional conditional was very important to them and that they would help me in any way. I thought I would feel self-conscious, but they instantly made me feel welcome and comfortable.

Aug 31, 2014

The entire office setting is warm and welcoming. The staff is always courteous and they make you feel like you are the most important patient there. Definitely a very personalized environment.

Aug 25, 2014

THE STAFF IS ALWAYS FRIENDLY AND DR. RICH LISTENS AND ANSWERS ALL QUESTIONS. YOU ARE MADE COMFORTABLE THE ENTIRE VISIT.

Aug 24, 2014

My most recent visit and all the other times have been exceptional. I was early to the most recent visit and Dr. Rich took me right in. She has always taken time to just talk with me. To get to know me and not just my plastic surgery needs. Today it seems like Doctors just run in and out. Dr. Rich is not like that and I appreciate this greatly. I would and do highly recommend Dr. Rich.

Aug 24, 2014

The fact that I had been missed and that I was encouraged to come back again sooner.

Aug 20, 2014

have such confidence in Dr. Rich and the staff that I'm planning for another procedure.

Aug 12, 2014

I love my results from my tummy tuck surgery! plastic surgeon Donna Rich does excellent work, My family and friends are impressed with my results, Thank you I look great!

Aug 10, 2014

I love Dr. Rich. She is an excellent surgeon, makes me feel very comfortable and she is very honest. I feel very confident knowing that she will make my experience worthwhile.

Aug 2, 2014

My favorite part of this experience..of course are my results. I am extremely happy with the way I look and feel. The clinical expertise is evident in my results and honestly, the mild discomfort that was absolutely part of the deal really was not that bad. Dr. Rich listened to my concerns and the staff was always available to answer questions. Thank you guys for helping me transform my life. I am forever grateful to you.

Jul 20, 2014

VEry professional place and excited for my surgery

Jul 14, 2014

Dr. Rich is a thoughtful intelligent surgical engineer - it comes naturally to her.

Jul 13, 2014

As always, Dr. Rich and the staff were so friendly. I never have a bad visit at Bayview.

Jul 5, 2014

Everyone was very friendly. I love the fact that all the staff are female. All of my questions were answered. Dr. Rich made me feel comfortable, and I will definitely be using her for the procedure I want.

Jul 4, 2014

I like that Dr.Rich took the time to chat with me on a personal level prior to my treatment.

Jul 2, 2014

I felt so comfortable and welcome to the friendly clean office, the staff are very nice!

Jul 2, 2014

The quality of the medical Services.

Jun 29, 2014

Great surgeon and dr rich's staff is awesome

Jun 21, 2014

I was nervous before arriving for my appointment. But once I arrived and met the staff and was shown the facilities I was put at ease. I am excited for my surgery day.

Jun 13, 2014

Dr. Rich explains everything you need to know and is open to questions unlike most other surgeons. My surgery day was very pleasant even for an anxious time. Wonderful staffing and my results are great. Would recommend and encourage Bayview Plastic Surgery to anyone.

Jun 6, 2014

Dr Rich and her staff are always professional and treat you with respect and kindness.

May 31, 2014

Dr. Rich makes me feel very comfortable and is very personable. She is a great doctor and I feel like it is important to see a doctor that is honest and easy to talk to.

May 31, 2014

Dr. Rich was very knowledgeable and professional. She took the time to answer my questions and concerns. Melanie was very helpful and professional too. Dr. Rich's staff were friendly as well and the atmosphere was very lovely.

May 28, 2014

Dr.Rich and her staff are all very calming, caring and understanding. They made me feel as I was their only patient. Their understanding of my situation and how I was completely dissatisfied with a prior procedure by an unnamed surgeon made me feel so comfortable.Like I stated before, I'm only 2 days post op but already can tell I am much happier. The person phone call to check on me was a great personnel touch.

May 24, 2014

They know me by name! I always bring my newborn in with me and even though its not a child friendly place they always make me feel welcome to bring her!

May 18, 2014

Having an all female staff

May 18, 2014

Dr Rich is a wonderful doctor and her entire office staff is great.

May 9, 2014

Not as painful as I thought would be

May 9, 2014

No long wait to see the doctor and everyone is friendly.

May 2, 2014

I enjoyed the friendliness, attention and care that was shown to me from the staff and Dr. Rich.

Apr 30, 2014

I literally feel as though I'm home. Warmest welcome from staff, and Dr. RICH bedside manners are impeccable.

Apr 14, 2014

I loved how welcome the staff made me feel and how informative the appointment itself was.

Apr 11, 2014

I have had Surgery with doctor Rich before she is an amazing Doctor looking foward to to my next surgery I had amazing results with my Augmentation

Apr 4, 2014

Dr Rich is fast and even though the procedure is a little painful she does it so quickly that she doesn't even give me time to think about the pain. Her office is also very nice to see.

Apr 2, 2014

My experience could not have been more pleasant.

Apr 2, 2014

The whole environment is so warm and welcoming, from the time you enter the front door till you walk out. Everyone really does care about your well-being. Dr. Rich takes all the time needed to explain everything and answer any and all questions. She can really relate to her patients.

Mar 31, 2014

I. I can trust Dr. Rich to recommend what us needed and will work for me. The staff is knowledgable of skin products and I love Dr. Rich's skin care product line.

Mar 28, 2014

Dr. Rich was very easy to talk to and made the visit comfortable. The staff is very friendly and accomodating.

Mar 28, 2014

My favorite part of the experience is walking through the door and being greeted by friendly faces,it is great medicine for post-op pain! I also love meeting and talking with Dr. Rich, she is very down to earth and just a very Cool Woman. I don't think I could have picked a better Surgeon or team to go on this journey with.

Mar 28, 2014

My favorite part of my visit was how very welcome and at home everyone made me feel. I would most certainly refer family and friends here.

Mar 23, 2014

I was more than pleased with Dr. Rich and the entire staff. They are all very knowledgeable and professional but at the same time, very warm and gracious and try to make you as comfortable as possible. Excellent AAAAA++++++

Mar 12, 2014

Dr. Rich and her staff are excellent at what they do. They cater to the client's needs and clearly take pride in their environment and presentation. I have never had to wait and have established a long term relationship with them because of this. I wouln't go anywhere else and I would without a doubt recommend Dr. Rich to anyone. The best part...Dr. Rich is a perfectionist. She takes her job and your needs/desires seriously and works out a treatment plan to meet the goals and does not settle for less. This is a must in the field of plastic/cosmetic surgery. It's the hallmark sign of a great surgeon/person.

Mar 7, 2014

My favorite part of the experience would have to be th

Mar 2, 2014

It's always a pleasant experience when I visit Dr. Rich's office.

Mar 2, 2014

excited about the laser lip treatment i will be getting in April. Also referred Christine Montgomery to Dr.Rich for a tummy tuck consultation. :)

Feb 26, 2014

Dr. Rich and her staff are amazing! they are very friendly and personable. I have never had to wait to be seen, I walk in and they take me straight back. Very pleased and would definitely refer a friend.

Feb 26, 2014

I love the friendly office staff.

Feb 23, 2014

I had a breast lift from Dr. Donna Rich several months ago and I’m more than pleased with the results. The staff at Bayview Plastic Surgery were wonderful at every step along the way. I can’t say enough about how comfortable it made me feel having an all ladies facility. This was a big undertaking for me and everyone was so very helpful putting me at ease with the procedure. Dr. Rich and staff get an excellent from me.

Feb 23, 2014

I was very impressed how my pre-op appointment was conducted. Dr. Rich and her staff were all very professional, informative, and friendly. I am confident that my surgery day will also be one of ease and I look forward to it.

Feb 19, 2014

I always look forward to my visits. Everyone is so nice, Melanie and Tammy and Brooke always treat you like they've known you forever, and Dr. Rich is the perfect mixture of professional and friendly every time. I am always comfortable, and they always take the time to answer all of my questions. And I ask ALOT of questions. Everyone is always patient and helpful. I always trust the opinion of Dr. Rich and her staff, and I am always happy with my results.

Feb 16, 2014

Had a great visit, thank you

Feb 12, 2014

I respect Dr. Rich's knowledge and common sense approach. She always gives me her honest opinion with an explanation. I look younger and more youthful now than before.

Feb 12, 2014

The Staff was very friendly and very helpful and Dr. Rich explained how she would do the procedures in great detail and I was very impressed with that. The whole experience was very informative.

Feb 7, 2014

The all female staff is fantastic and attentive.

Feb 5, 2014

Dr. Rich & her staff are wonderful!

Feb 3, 2014

Dr Rich and her team are wonderful! Caring, friendly, and knowledgeable.

Jan 31, 2014

Each day as my body goes through the healing process, I am thoroughly amazed at the differences I can clearly see as a result of having had my procedure done just a couple of weeks ago. Very impressed with the quality of Dr. Rich's work and experience and her staff is completely awesome.

Jan 31, 2014

The staff and Dr. Rich are so pleasant to talk with and all of them greet you with a smile.

Jan 31, 2014

I had my procedure almost one year ago and I had the best experience. Dr Rich is great and my results are outstanding.

Apr 1, 2013

Not too big,just perfect...feel like i have some now!

Mar 27, 2013

I love that when I went in they new what I was looking for and help me in choosing the best option. And answered all questions and really set me at ease.

Mar 22, 2013

Dr Rich takes the time to know her patients. You feel like she takes a personal interest in your unique needs and will help you understand what procedures will enhance your appearance without overselling her services. I thoroughly trust Dr Rich and her staff.

Mar 22, 2013

Dr. Rich and her entire staff are very professional, approachable and pleasant. I felt very comfortable with each and every person in her office. The process was very easy to understand and very comfortable. The pictures were also a big help to get a visual understanding of what I can look forward to after I have recover from my surgery . The fact that Dr. Rich includes liposuction with her program is a definate plus. IIt's those details that I was looking for in a Dr. and she has provided all inclusive care for her patients in a pleasant and comfortable atmosphere. the fact that she has the ability to perform surgery on site with all the care she provides to her patients is very comforting. I don't have to go to a hospital for the care so the service she provides is very personable and small keeping the patients needs in the forefront. I look forward to my surgery soon ...

Mar 22, 2013

Dr Rich knowledge of helping me make my decision of what I need and when I needed.

Mar 22, 2013

The staff was very nice and so was Dr. Rich. I have already scheduled my surgery.

Mar 20, 2013

Awesome staff!! Very welcoming!:)

Mar 13, 2013

Doctor made sure she was understood about the procedure. Awesome staff! Very friendly and knowledgable! Made me feel very comfortable.

Mar 13, 2013

I love not having to wait to be seen!!

Mar 6, 2013

Doctor Rich's honesty and integrity assured me that she was the doctor for me.

Feb 27, 2013

The staff is very friendly.they make you feel very comfortable

Feb 22, 2013

Best experience staff was amazing as well I had a quick perfect recovery I have already referred friends.

Feb 18, 2013

The atmosphere was great, the office staff was so nice. Dr. Rich answered all questions and made me feel very comfortable....I would DEFINATELY other people there.

Feb 18, 2013

THE LADY THAT DID THE LASER MADE ME FEEL LESS NERVOUS.

Feb 8, 2013

Always friendly service when we go to Dr. Rich's office.

Feb 4, 2013

Dr. Rich and her staff are amazing! Everything turned out as planned going in for surgery. After my surgery, not a business day went by that I was not contacted by the office to see how I was doing. (Best part, shes is always available 24/7 in case of emergency) Not only me but Friends and Family are 110% happy with my results. I will definitely be goin back to Bayview P.S. in the future if needed and will refer her to everyone! Y.Martinez

Jan 25, 2013

Great service, staff, location.

Jan 23, 2013

Very honest and professional

Jan 16, 2013

The quick in and out service!

Jan 16, 2013

My favorite part of the whole experience is the results for sure. I was very nervous to have a breast augmentation done, but could not be any happier with the results I see just a month later! Dr. Rich is absolutely an amazing doctor and I would highly recommend anyone to Dr. Rich that is looking for a doctor for any type of surgery whether it be breast augmentation, tummy tuck, or lipo, etc. because she is just that good. Her staff is amazing as well, they make you feel super comfortable and make a nerve wrecking event in your life as smooth and calm as it should be.

Jan 16, 2013

Dr. Rich does great work and I refer her to lots of people.

Jan 4, 2013

first time fast and practically pain free.... my husband is always thrilled with the results and my friend did it as well... we're all in!

Jan 2, 2013

seeing Dr. Rich again, friendly staff, and getting back into fixing my face.....

Jan 2, 2013

Walking in the door and being greeted by Beth with a warm smile. She was friendly and explained to me in depth certain things. Beth also provided me with a website to check some of other surgeons backgrounds which helped me finalize my decision on who to go with as far as performing my surgery. Thank you Beth!

Dec 30, 2012

Wonderful experience from 1st visit through my 4 month follow up

Dec 30, 2012

My favorite part of the visit was how everyone made me feel at home. Before I got to my appointment I have to say I came in with a little bit of fear and very concern about what the outcome might be. As my consultation continued, My fear was no longer there with the warm and welcoming environment Dr. Rich an her employees provided to me. Everyone there was so genuin and sincere. I definitely feel I made the right decision.

Dec 21, 2012

I meet with people all day long from all over the world who don't say exactly what they really mean. They make life miserable for everyone who must deal with them. They are the types of people who think everyone is or should be a mind reader. I don't like dealing with people in any capacity who are indirect and talk all around what they really want, need or think. When I first met Dr. Rich she looked at me, pulled and pushed on my face and neck and said "Yeah... You need a facelift." No B/S just the facts. She's Great!

Dec 21, 2012

Leaving knowing I won't have as many wrinkles to look at.

Dec 19, 2012

Dr. Rich is a great plastic surgeon. I have had great results with every surgery I have had with Dr. Rich. I recommend her to all my friends & co-workers. Dr. Rich is caring and honest with her patients and provides the best care and dedication to all of her patients.

Dec 16, 2012

Feeling younger after knowing that I will look younger :)

Dec 5, 2012

I have never ever had to wait to see the doctor. As soon as I arrive they are calling me back. I LOVE THAT!!!!

Dec 2, 2012

I said it all above. Once I got started I just couldn't stop. Thank you Dr. Rich and thank you to your wonderful staff. I will see you again, that's a promise.

Nov 27, 2012

Everyone is so caring as soon as you step foot in the door until you leave. They make sure you are confortable and your visit is what you expect.

Nov 26, 2012

Dr. Donna Rich is very informative and has a great personality! I enjoyed visiting with her and her staff. They were all very pleasant and made me feel comfortable.

Nov 21, 2012

The staff is very professional and friendly.

Nov 21, 2012

Great visit, friendly staff as always!

Nov 14, 2012

Dr. Rich always takes her time with me and my questions. I love that

Nov 8, 2012

Dr rich is very to the point, and her staff is always so friendly and makes me feel so comfortable!

Nov 1, 2012

my favorite part would be how knowledgeable the visit was and having the opportunity to meet with Dr Rich for any questions and concerns.

Oct 29, 2012

My favorite part of my entire experience was the ease of knowing what to expect and my end results! Very happy!

Oct 28, 2012

NOT DOING ANYTHING AT THIS TIME. MAY DO BOTOX LATER BEFORE THE HOLIDAYS.

Oct 26, 2012

Staff is very friendly and personable. :)

Oct 24, 2012

Very friendly and welcoming atmosphere. I was asked multiple times if I had any questions or concerns, and I never felt rushed through the process. I would definitely visit this clinic again.

Oct 22, 2012

everyone is always so nice there !

Oct 21, 2012

I felt very comfortable there and the staff is fer friendly, too.

Oct 13, 2012

The office staff and Dr Rich is all very knowledgeable and always very polite! I highly recommend this place for any work you are thinking on having done and I will be a repeat customer!

Oct 10, 2012

I had a excellent experiance I'll be back soon and I'm positive I will have the hospitality, thanks so much.

Oct 10, 2012

No question is too silly to ask and each answer is carefully thought through.

Oct 5, 2012

The personlized service, honesty and warm atmostphere of your facility is so charming and comfortable. I love it.

Oct 3, 2012

The staff made me feel very welcomed

Sep 29, 2012

I've NEVER had to wait to be seen. Dr.Rich has always been on time!!

Sep 28, 2012

My favorite part of the experience is the staff. The greetings, the help, advice and the smiles make this procedure more easygoing while your healing. You have been fantastic ladies...Thank you!!!!!

Sep 26, 2012

The staff is welcoming. My first impression was one of warmth and competence. Easy conversation.

Sep 23, 2012

Technician is very competent and friendly. She explained want to expect during and after treatments. This was my 3rd treatment and I have seen increasingly better results each time in getting rid of spots.

Sep 21, 2012

Dr. Donna Rich is awesome! She isval good at explaining all the details & makes her patients feel very comftorable. There is no other place I would rather go. I loved not having to go to a unfamiliar hospital for the day of surgery, which involves a very long wait. At Bayview Platic Surgery you get waited on immediately & the day of surgery you go to only one place for surgery & all your appointments.

Sep 14, 2012

atmosphere. friendly faces. honesty from the physician.

Sep 14, 2012

Dr. Rich and her practice are very professional and discrete. Financial issues were handled in a very open, upfront way. There was zero waiting at scheduled appointments. My procedure day was quick and there was not a hitch. I would highly recommend her to anyone, male or female. Very satisfied.

Sep 14, 2012

I love that everyone is so friendly and knows who I am when I come in! I love the personalization each staff member has and love how real Dr Rich is.

Sep 2, 2012

...a warm, caring and loving team of professionals.

Aug 31, 2012

Ease of making appointment. Conventient location, easy to find. Courteous staff and pleasant surroundings, before, during and aftr procedure.

Aug 30, 2012

Talking one on one to the doctor

Aug 26, 2012

My favorite part of the Dr.Rich experience was... the final results of my surgery,!Dr.Rich is a true artist and very confident in her ability to give you the results that you are looking for. I am truly happy that I decided to have Dr. Rich and her wonderful staff help me thru this life changing journey!

Aug 26, 2012

Everyone was so nice, friendly, and informative. I felt comfortable and at ease talking about everything. I felt excited and ready to take the first available date.

Aug 25, 2012

The staff is exceptionally cool. Always smiles on everyone's face when you walk in and during conversations. You get a good feeling when you walk in. I'm almost not even nervous about my surgery next week, because I know im in such good hands. XoXo

Aug 17, 2012

My entire experience was wonderful from my consult to my surgery!! My results were exactly what I expected!!!

Aug 13, 2012

Great group of professionals

Aug 12, 2012

Friendly staff, very prompt appointments, I never have to wait, beautiful office and Dr. Rich is very attentive to her patients.

Aug 10, 2012

very pleased with results of my procedure!!

Aug 8, 2012

My appointment with Dena was great. She was very informative and personable.

Aug 8, 2012

I'm very happy with everything. The reception was perfect. Also the place looks beautiful and comfortable. The team was very helpful and professional. Doctor Rich is wonderful and kind, like always.

Jul 31, 2012

My consultation with Dr. Rich, and her suggestons for improving my face.

Jul 27, 2012

Very nice facilities and staff. Everything was done very professionally and in a friendly manner.

Jul 23, 2012

They listen and make recommendations in a thoughtful way as if you were their only client. Andy W

Jul 13, 2012

My favorite part was during my follow up visit when Dr. Rich looked at her completed work and said "they look great". What a compliment from an expert in the field!

Jul 11, 2012

Dr Rich was generous with her time and answersd all my questions.

Jul 5, 2012

I like the Image skincare products

Jul 1, 2012

I was very pleased with the visit in general, as well as the staff. The best thing was that I did not have to wait forever.

Jun 29, 2012

The staff is super friendly, nice, and personable. They made me feel calm and secure through the whole process.

Jun 29, 2012

My favorite part about my experience was how comfortable I felt knowing that I was fixing to have a surgery but completely trusting Dr. Rich and the staff.

Jun 10, 2012

Results is what I look for. The results of the photo laser treatment will take a while. Therefore, determining results will take a while longer.

Jun 8, 2012

Had a lovely experience thank you for everything!

May 31, 2012

the feeling that you get when you walk into the office is special.... i love that it's all about me!

May 27, 2012

Very happy with the results...

May 27, 2012

Service was great, but didn't seem to have as good of a result as my previous peel from here.

May 25, 2012

I love Dr. Rich and her staff. I got Botox in 3 areas and feel like I had an eye lift. This is my 3 rd time to get Botox. I love the results.

May 23, 2012

I truly enjoyed the one on one time with Dr. Rich! She was able to answer all my questions and put my mind at easy regarding the procedure I am thinking about having.I feel very confident having Dr. Rich as my surgeon after seeing some before and after picturs, beautiful work!

May 18, 2012

Professional, and they let me try sizes for augmentation so I could get my friends opinions twice! I highly recommend Dr. Rich to anyone Looking to have plastic surgery!!

May 17, 2012

I love Dr. Rich and her staff. I had a wonderful experience and would reccomend everyone to her.

May 17, 2012

Warm welcome the moment you walk in the door...

May 16, 2012

friendly, knowledgeable staff and excellent Dr. will certainly not hesitate to refer family or friends

May 15, 2012

I left leaving excited about my new look!

May 13, 2012

I had a great experience. everyone was awesome!! thanks!!

May 13, 2012

The Bay View facility is beautiful and Dr. Rich and her staff made me feel very relaxed and comfortable.

May 11, 2012

Always nice and very personal to talk to.

May 11, 2012

I appreciate the personal touch and the feeling that they know me and care about my needs.

May 9, 2012

My consultation visit was very pleasant and I will be scheduling my surgery tomorrow for the end of the month

May 6, 2012

As always, the staff at Dr. Rich's office was courteous and helpful. The atmosphere in the office is comfortable and I always recommend Dr. Rich and her staff to all of my friends and family.

May 5, 2012

Making an appointment for the special facial was easy,staff was very accommodating as I live out of town. Products were explained to me very well, no pressure to purchase. Do it again in a minuet.

Apr 30, 2012

Everyone was so friendly. After having a horrible consultation with another doctor.....Dr. Rich and her awesome staff made me feel MUCH better about my concerns and really made me feel relaxed. Cant wait to plan my surgery!!!

Apr 29, 2012

Going into the Surgrey room with Dr. Donna and staff! I felt comfortable and we shared a few laughs and the next thing I knew I was all finished! Great experience

Apr 28, 2012

Waking up and realizing the procedure was over already then crying, not from pain but from "Happy Tears".

Apr 28, 2012

I always love how nice the place looks and the smell is great. You guys are always so nice and friendly. Keep up the good work.

Apr 20, 2012

Dr. Rich was up front and honest the whole time and has wonderful bedside manners. I had a full tummy tuck and I was so worried about the pain that i wss goung to indure afterwards and she reassured me that it wasn't that bad and I would do just fine. She was right! I love my results and I would do all over again tomorrow! Thank you Dr. Rich for doing such a wonderful job on me! I love it & so does my husband! ;-)

Apr 15, 2012

the thorough explanation of the procedure and the honesty from Dr Rich

Apr 11, 2012

Quiet and relaxing environment, personal attention and very professional.

Apr 11, 2012

Dr. Rich was very thorough in her explanation of the procedures we discussed.

Apr 9, 2012

Great customer service! Everyone make you feel special. Dr Rich is awesome

Apr 3, 2012

how friendly everyone is, u don't even feel like your in a doctor's office, you feel important

Apr 1, 2012

I felt very comfortable and confident in my choice of surgery. Dr. Rich and her staff took excellent care of me before, during and after my surgery! I am a very pleased patient!

Mar 31, 2012

I was impressed with the courteous and friendly personnel. The care specialist was very nice and informative, she understood and answered all my questions.

Mar 28, 2012

The professional and punctual staff is refreshing !!

Mar 14, 2012

My favorite time was the whole time everyone was super sweet and i felt really comfprtable with everyone! !!

Mar 7, 2012

ALWAYS A GREAT EXPERIENCE

Mar 6, 2012

Look these people! Always so nice and helpful. Thanks, ladies.

Mar 2, 2012

The entire experience was a pleasure.

Mar 1, 2012

introuction to new products/services available

Feb 27, 2012

My personal favorite part of the experience is all the staff are women and felt comfortable.

Feb 24, 2012

Dr. Rich made me feel comfortable and that I would be in capable hands for my procedure. Her calm and self-assured manner were reassuring. Anesthetist was very friendly and got me to thinking about maintenance procedures and products available for purchase. Offices very lovely, even noticed urns with flowers at entrance, definitely inviting.

Feb 23, 2012

I like the 2 for 1 specials !!!

Feb 18, 2012

Always very nice ---from the doctor to the staff

Feb 18, 2012

If you are asking yourself "What can I do to look better, visit Dr. Rich!

Feb 17, 2012

Effects weren't as dramatics as I had hoped for, but I will return for additional service

Feb 17, 2012