In all fairness it was the first time , at this clinic and it was during the lockdown covid-19 virus so things were a little bit hectic.. I could tell the staff did not have a break .... I'll also add everybody was very Professional-- everybody tried their best to work with everyone and while my appointment was for 11:30am... I arrived at 10:30 a.m. but I was not seen until 12:15 p.m. other than that this...which is understandable due to the stress levels of the virus...Things were hectic that does not negate the professionalism I experienced with the medical staff. Thank you
May 28, 2020
Friendly and helpful staff good doctor
May 15, 2020
They always take care of you with patience and explain everything you need to know, friendly and experienced staff.
May 12, 2020
The staff was very friendly . The drs were awsome. Definitely will return. 💕
Apr 13, 2020
l am reale happy with your service
Feb 29, 2020
Very professional!! Aran Eye Associates - Miami and my Dr. Raul Masvidal (he is wonderful!) and his team made this surgery process easy with a very professional answer to any question and personal care. I received a cataract surgery 2 days ago and my vision now is perfect. Thanks!! Recommended 100%
Feb 28, 2020
Todo muy bien estupendamente Services y todos muy amables y Cortez
Feb 27, 2020
Excellent service. Very dedicated people preforming all the tasks
Feb 23, 2020
Was taken into the doctor's office in a reasonable amount of time, and tests done following.
Feb 7, 2020
Good service friendly staff
Feb 7, 2020
I come once a year to Aran Eye and the personnel that works in this office they all are very knowledgeable and friendly.
Jan 28, 2020
Super nice all around experience. Very professional tech. He was very reassuring and knowledgeable. The Doctor was amazing. You can tell he is a true professional. Very happy with the overall experience. Had a bit of a wait but not to the point of being uncomfortable.
Jan 24, 2020
As usual the attention was great. Thanks
Jan 15, 2020
Excellent people and service.
Jan 10, 2020
This time I did not wait long before being called and once inside all the procedures were done timely
Dec 18, 2019
My appointment yesterday was the fastest in my Aran History.
Nov 28, 2019
The whole staff at Aran Eye Associates are amazing, from the front desk, the technicians, nurses and the doctors. They have always accommodated me when I need to come in. I have had an eye issue that nobody can really figure out but they are doing their best and they really care. They know I am a student and with my frustration of nobody figuring out my eye situation they are doing their best. I would recommend 10/10 to all my friends and family. Very amazing place!
Nov 13, 2019
I wish you continue offering the excellent service that is usually in the Aran Group.
Oct 10, 2019
Excellent doctor and staff have been a patient for over 15 years!
Sep 25, 2019
This center waiting time is much much better than the other one. The exam was very thorough the personnel was very pleasant and not as rushed as the other center. Dr Fabrega as usual was very nice.
Sep 23, 2019
All the staff was very helpful and professional
Aug 24, 2019
Excellent service very good doctors ,very professional staff
Aug 20, 2019
The office is very clean and the staff are very professional.
Aug 19, 2019
Staff is wonderful and the Doctors excellent. Busy office but they keep it flowing.
Aug 18, 2019
I thought that your services were professional.
Jul 26, 2019
service is good on Lejeune RD office, Bad on Coral Gables
Jul 18, 2019
I have to de same doctor for more than 10 years and he is very profesional
Jul 17, 2019
Waiting time Long spent 2 hours before I saw doctor
Jul 11, 2019
Great service the only negative is the very long wait.
Jun 26, 2019
For the excellent service
Jun 13, 2019
Great service during my emergency consultation
Jun 13, 2019
Muy buena experiencia en mi última visita con Dr Walls y su asistente Claudia Y el personal de la oficina muy diligente y amable.
Jun 6, 2019
Excelente doctor and very professional staff
May 19, 2019
Doctor Raúl Masvidalnis very professional.
May 16, 2019
La dra que me vio muy buena persona la enfermera muy buena persona Gracias
May 10, 2019
El trato muy bueno y mejor para el paciente que pueda hacerlo es brindar la informacion en linea, lo que evita la demora al llegar a la consulta.
Apr 5, 2019
The best treatment. Easy understamding of my condition. I hope they can give me my sight back. This is yet to see
Apr 3, 2019
Super intelligent/knowledgeable Drs who could tell I had recently taken prednisone simply by examining my eyes! Magical, empathic and compassionate care. I highly recommend Aran Eye Associates.
Mar 15, 2019
me gusto la atencion al pasiente en general
Mar 3, 2019
Excelente Dr. la Sra del front desk No tiene buen caracter Mi appt era 2:30 y paso personas que llegaron después que yo y se olvidó de mi A las 4 fue que pude entrar Después de darle las quejas varias veces
Feb 26, 2019
Would be a 10 if not for the extremely poor telephone answering system and patient scheduling. Difficult and almost impossible to reach a live person. Calls are normally routed to an answering service. When I left messages as prompted, did not receive return calls. Telephone etiquette and professionalism is lacking. Even registering in the online patient portal is a problem and completely inefficient. There is no timely approval for access to the system. Very frustrating and irritating. Needs immediate attention. There must be a significant loss of business due to inferior customer service skills demonstrated in person and over the telephone.
Feb 9, 2019
Very professional, kind person at front desk and great Doctor.
Feb 7, 2019
The only problem I see at the office is that it needs to have at least an easygoing caring and trustworthy front desk assistant/manager
Jan 24, 2019
The way it’s ran the company has very little respect for patients time. It’s run as if it was an assembly line. Schedule 100 people in 4 hours, make people spend 5-7 hours at the doctors I believe this is completely unacceptable
Jan 11, 2019
Highly professional service
Dec 12, 2018
Atención rápida e eficientes
Nov 10, 2018
todo okkkkkkkkk. congratulation.
Nov 8, 2018
Very nice and profesional people. Every thing OK.
Oct 23, 2018