I moved this year from IL and have been going through the process of finding new doctors in the area. Decided to give All About Eyes a try since they had so many good reviews. Had a thorough and efficient eye exam and thought the staff was very nice. Was able to find a good quality frame right in my price range and appreciated how straightforward the price breakdown was (with my insurance benefits included). I did not find the walk-through of the benefits and price breakdown of my new frames confusing or incredibly expensive. Also greatly appreciated that there wasn't a huge wait time to get an appointment set up. I was able to get in 2 days after I called. Super happy with my visit overall and will return for future visits!
Oct 14, 2018
I absolutely loved All About Eyes! Fast service and exam and a large variety of frames! I love how unique my glasses are and can’t wait to get them!!
Sep 30, 2018
With the newspaper (2 for $70) deal the frame selection was pathetic "discontinued" rejects. Can you say Bait and Switch?
Sep 16, 2018
I had a very positive experience with All About Eyes from my initial call to make an appointment ( I was able to be seen the next day) through my exam and then the purchase of my new glasses. Each employee I came in contact with was friendly and helpful. I was treated with respect, even when I didn't understand an explanation the first time. My daughter received services at All About Eyes and encouraged me to visit when I needed care. I am glad I listened to her!
Sep 14, 2018
I love everything about All About Eyes from being treated at the front door to the cleanliness of the store to care of the Optometrists! The Optometrist is very professional, kind and cares! She gets to know you! I have been going to All About Eyes for about 4 years now and it's the only eye place my family and I go! We have always felt very welcomed! The sales associates always greet customers at the door as soon as you walk in! They are very helpful to help you chose the perfect pair of glasses! They also do a very nice job of explaining everything and all the great deals they have! Always very professional and genuine. All About Eyes is the ONLY eye place we go! ♡ And I highly recommend!
Jun 30, 2018
My experience was awesome everyone was so nice and helpful I will definitely be coming back!!
Jun 10, 2018
Excellent customer service and a pleasant experience
Jun 8, 2018
I thought the staff at All About Eyes were very helpful and knowledgeable about the products and gave great customer service. I was not just sold glasses but was helped picked the right pair for my lifestyle!
May 26, 2018
Customer service has always been outstanding. Lots of options for frames, and able to get my exams done right there as well. When the computer system was down, and I had a delay with my HSA payment method, the staff handled my order professional, and even mailed me a handwritten thank you for my patience - which was no big deal at all. Glad to continue working with them - would refer to anyone
May 6, 2018
100 % positive from exam to getting glasses. Staff is awesome. Give them a raise !
Apr 20, 2018
This is Mine and My Wife's 2nd time in a row going to All About Eyes in Waterloo IA for our eye exam and new glasses. The staff there are all extremely kind and helpful. Makes us feel right at home. Dr. Jackie Kronlage is awesome and really knows her job well. I am 61 years old and have been to many eye Doctors in my day but she is the first to ask me questions other doctors never asked and explain to me things better than others ever did. I guess elsewhere We were just a customer and not a person. I will continue to go to Dr. Kronlage and Highly recommend others to do so too. She is the BEST in my book.
Apr 14, 2018
The staff at All About Eyes is great. They take the time to explain details that others may not. This is the 3rd time I have had an exam and I have always been pleased. I have referred my entire family to them.
Apr 11, 2018
I was very pleased with the service I received here. Everyone was very nice and professional and very helpful.
Apr 2, 2018
Great customer service! Friendly and Knowledgeable service!
Mar 28, 2018
I had an excellent experience at All About Eyes. The staff was very welcoming from the second I walked in the door to the moment I left. Rebecca, my optician was outstanding. She was very helpful and I left with confidence about my new glasses. I highly recommend this store to everyone!
Mar 22, 2018
I will definitely recommend All About Eyes to everyone. The everyone at the Waterloo store were very professional and helpful.
Mar 11, 2018
My doctor was very thorough, and was able to answer all my concerns, I'm sure I will be returning.
Mar 7, 2018
5 Rating. The service was prompt and friendly. No waiting. Nice selection of frames and the prices were excellent.
Feb 22, 2018
I walked in thinking I was just going to order new contacts. I didn't realize I would need an eye exam to do so. I panicked a little because I am 38 weeks pregnant and baby could arrive any day. Fortunately, they were great and gave me an appointment right then and there so I didn't have to worry about scheduling something in the future. I really appreciated the optometrist being available to see me on such short notice!
Feb 17, 2018
All About Eyes associates are very friendly & helpful, I visited Jan. 29th & the Manger Rebecca was Wonderful!!
Jan 30, 2018
My visit was quick and efficient
Jan 29, 2018
The staff was friendly and kind. They answered all of my questions and I was seen quickly even though I was a new patient.
Jan 29, 2018
Got in quickly and was taken care of efficiently. Looking forward to receiving my new glasses! Thank you Rebecca!
Jan 23, 2018
service was good, and you answered all my questions in a manner I could understand.
Jan 14, 2018
The friendliness of the staff is superb. They were able to help me select the right type of glasses to fit me perfectly. They also helped me stay in my budge. I love this place!
Jan 7, 2018
Staff was great! In and out in under an hour and found 2 perfect pairs of glasses!
Dec 28, 2017
Kaleb and Dr. Kronlage were both very nice and helpful. It was a quick and painless experience getting my eye exam at All About Eyes.
Dec 20, 2017
I felt very welcome by the staff. This was my first visit to All About Eyes and I left very happy. The exam was thorough and quick. So many styles of glasses to choose from. Excited to get my new glasses!
Dec 17, 2017
Friendly doctor and staff!
Dec 13, 2017
Large variety of glasses and great customer service
Dec 6, 2017
Eye Exam is very good and glasses selection is amazing as well! We really like coming here, always feel welcome and never pressured!
Nov 12, 2017
Eye exam is very thorough and doctor is always very nice and patient with my daughter! She has been coming here since she was almost 4 when we had trouble getting someone to see her at that age that was covered by our insurance plan's vision network! They have an amazing selection of glasses and we really like them!
Nov 12, 2017
VERY HAPPY with the service I received. It was my first time there. ...I had been referred by my daughte and son in law and their young family who are patients/customers.
Oct 22, 2017
Friendly and efficient. Great selection. Plan to return!
Oct 13, 2017
Great staff. Quick service. Great selection of glasses. Would highly recommend going there.
Aug 22, 2017
My visit to All About Eyes was excellent.
Aug 3, 2017
Excellent experience. Fast service. Friendly staff. Reasonable prices.
Aug 2, 2017
I was very pleased the service was outstanding. I will recommend All About Eyes to my friends and relatives. Melissa was very professional and helped me figure everything out that I needed.
Jul 20, 2017
Always is a pleasent experience. Prompt service , there is always someone greeting you as you enter. They work hard to find that one pair you will love. A+ job all the time
Jul 13, 2017
The staff was prompt and professional
Jun 29, 2017
I appreciate the quality of service I receive at the Waterloo, IA location. Everyone is professional and personable. I feel confident knowing that my eyes are being cared and that I look good in my purchases of eye wear.
Jun 19, 2017
Traveling for work, needed to get my eyes checked. Called to see if I could make an appointment, they got me in right away.
Jun 19, 2017
Very pleased. The ladies in the eyeglass fitting area and the eye doctor were very friendly and helpful.
Feb 12, 2017
This is my second visit to All About Eyes. Dr. Kronlage diagnosed my double vision the first time and fixed it. Her exam is very thorough. Mgr. Eric and Kaleb were very helpful. Frames is the hardest part and Kaleb was there with his choices and mine to make it less difficult. I'll be back and will tell my friends. I also love the fact that I get two pair.
Feb 12, 2017
I was hesitant for a while to go here because I usually went to the one back home. Once I mustered up to call and switch to this location because of school, it was such an easy and friendly experience immediately. From the call, to leaving out the door after my first appointment, it was great! Thank you Dr. Jackie Kronlage and Fauna for being so helpful, kind, and cool!
Jan 25, 2017
All About Eyes is a great place to fill your optometry needs. My daughter and I were both really impressed with the service. The optometrist was prefessional and competent and they had a great selection of frames and services.
Jan 19, 2017
All About Eyes Waterloo Iowa Location is outstanding. Dr. Jackie Kronlage is about the best Eye Professional I have been to in years.
Dec 8, 2016
Highly recommend All About Eyes. I was able to get for an eye exam right away. The doctor was pleasant and efficient. Thank you for a very nice experience. Ed Farley Sent
Dec 3, 2016