An extremely compationate team of professionals made me feel like I was in the best hands during my scary ordeal. I am very thankful they were recommended to me and am pleased to pass this on. Thanks so much!
Aug 16, 2019
All Staff were Helpful and Engaging. Thanks
Aug 13, 2019
Excellent service, excellent staff from the front door to the back, all are kind a considerate all show high professionalism
Aug 7, 2019
thank you for your swift repairs on my reloader brace. everyone there including the phone contact was very nice and helpful.
Aug 5, 2019
OMG I am so happy to have found you. I have spent 16 months feeling like I was loosing my mind. Your team is understanding and kind thank you for the support I received in just one day. It was nice to know that people take such pride in their jobs and truly want to help
Jul 25, 2019
The best prosthesis in the world is rubbish if it does not fit properly. It is all about the relationship that you have with your prosthetist, and the knowledge they bring. Michelle and John were very supportive in my early years of being in Canada when, to be honest, they did not have to be. My foot broke on holiday, I found them online, explained my predicament, and we set up an appointment where they fixed it for me at no charge. Embarrassingly, it happened a year later when again on holiday ! And they fixed it again ! There was no doubt in my mind where to go when I became a Permanent Resident. Since then, Michelle has been fabulous. I can be quite stubborn, and she always knows the line to take - sometimes she has to wait for me to come around; sometimes she simply tells me to listen to her. I was very resistant over moving to a suction liner, but I eventually came around, and have not looked back... a fact that she likes to jovially remind me about when I am being stubborn about something else ! Like I said, it's all about knowing your prosthetist, and them knowing you. When Michelle is unavailable, John has picked up the reins. They are a great team. So much so, that it can be difficult to get an urgent appointment. But if they are busy, and one of them is on holiday, it seems only rude of me to expect them to kick another patient out to look after me. I can survive a couple of days until they can squeeze me in. Rather that than go somewhere else.
Jul 18, 2019
Carla and staff were extremely helpful, scheduling me in urgently. Carla was also very knowledgeable and helpful when fitting my knee brace. I would definitely recommend the clinic to anyone in need.
Jul 8, 2019
Very helpful and pleasant staff. Professional approach to resolving my foot issues.
Jul 3, 2019
Got me in on short notice. And fixed situation👍👍
Jun 27, 2019
First visit. Great team. Left feeling confident solution I will pick up in a few days will help a lot.
Jun 25, 2019
This is the best shop in Alberta! If you want an awesome leg that fits right, come here!
Jun 24, 2019
The brace made a huge difference to the pain I had been feeling
Jun 24, 2019
Always friendly and helpful. Enjoy going there...even if it is for a brace..lol
May 20, 2019
I was taken care of by Erin on each visit, with appointments set up each week. We worked well together and she is a great instructor, and she gave me pages of the exercises I could work on till the following week.
May 13, 2019
All the staff were very friendly and helpful. I'm just happy that someone in the city supports the product I use. The dog in the waiting room was great too
May 13, 2019
Efficient professional service
May 13, 2019
I was thankful for the quick repair. you are all so friendly and helpful, especially your fierce guard dog!!
Apr 30, 2019
Carla was great, very informative. The brace came in quickly. I felt like I had a good understanding of how to use the brace. When it needed an adjustment I was able to get in quickly to have it adjusted. Good experience from start to finish.
Apr 11, 2019
Carla is very good. I was actually a little early for my appointment and she had a look at my knee brace right away. She made some adjustments and was sure the fit was perfect and had me on my way so I could back to work!
Apr 4, 2019
I was wery happy with the service.
Mar 28, 2019
I must admit that I was very impressed by the professionalism of the staff, not to mention their friendliness. The office was very clean and well laid out. I have been to some orthotic companies that are very much less than that. Keep up the good work!
Mar 18, 2019
Carla was wonderful. Personable, friendly, caring and efficient! She made the room and time to fit me in. The staff, in our short correspondence, were lovely to deal with.
Mar 15, 2019
Connor was excellent to deal with it was a quick and easy appointment
Mar 7, 2019
Very friendly staff. Got us in very quickly for a appt.with short notice. Thank you so much.. Made me feel much better since I'm 12.
Mar 5, 2019
Quick caring service, works well with people with amputations, great partners and are then when you need them
Feb 21, 2019
Polite, quick and courteous, very interested in making sure all areas affected are addressed.
Jan 24, 2019
Very professional and friendly
Jan 23, 2019
Friendly, professional, efficient.
Jan 22, 2019
I feel totaly confident with Conner taking us on as clients. Thank you
Jan 19, 2019
On time and dealt with all questions with direct answers
Jan 18, 2019
I can’t think of anything that either the front desk or the doc (Connor) could have done better - excellent service , friendly and welcoming - loved the dog.
Jan 10, 2019
Connor was great to work with and explained what he was doing. Very easy to work with.
Dec 21, 2018
Always enjoy visiting the team!
Nov 29, 2018
knee brace to support arthritic knee
Nov 12, 2018
First time at the office. The service was excellent and the staff very knowledgable.
Nov 7, 2018
efficient and knowiageble, and helpful
Nov 2, 2018
My visit was totally satisfactory, from check-in, initial consultation and evaluation, and was provided with an custom-built orthotic device, all within the duration of my first visit! I would recommend this facility.
Oct 30, 2018
The employees I dealt with with very competent, friendly and courteous.
Oct 22, 2018
From my first contact to walking out after the last appointment, I have always felt cared for, listened to, consulted regarding accommodating equipment changes, and respected. I cannot think of any area that needs improvement. I won't think of going anywhere else.
Oct 21, 2018
I have always felt very welcomed. Ms Carla Reimer is very efficient and courteous.
Oct 15, 2018
since this is the first time i've met with connor, i have limited experience on which to base an evaluation. fyi- i fell on the ice & broke my humorous (right arm) about 10 days ago. my healing process will therefore be somewhat delayed
Oct 14, 2018
The service was fast and efficient. I was taken in for my measurements right at my appointment time.
Oct 12, 2018
best shop I've ever been too! Highly recommend to anyone. Best fitting leg I've ever had!
Oct 5, 2018
Wonderful caring staff took care of my prosthetic needs! Awesome leg Connor, I have never had such a perfect fit in my 19 years as an amputee. Connor is a genuine caring knowledgeable prosthetist who listens to his patient's concerns. You folks truly are the best. 🙂
Oct 5, 2018
good service but product is too expensive
Sep 18, 2018
Karla is wonderful. She's quick to fix things, always on time with appointments and very helpful!
Sep 17, 2018
Always look forward to my appointments. Very professional and know what they are talking about. Takes the time to share their knowledge and recommendations
Sep 14, 2018
Outstanding advice and service.
Sep 13, 2018
Sometimes I have felt that we were rushed out the door. I know Carla is extremely busy and knows her stuff but sometimes I feel she doesn't really listen to everything you try to tell her and then a repeat visit to have an adjustment made is necessary.
Sep 5, 2018
I am extremely happy with the help and advice that I received at the Alberta Orthotic & Prosthetic Centre. Carla is caring and knowledgeable and is always willing to do everything that she can to get you the best orthotic brace available. I know that when I give her feedback on whatever brace she gives me, she shares that feedback with the manufacturer so that they can make adjustments/improvements to their product. The ladies at the front desk are efficient, organized and friendly. It's a pleasure to go there!
Sep 4, 2018