From when I entered til when I left everyone was pleasant & no time was wasted.
Aug 7, 2020
That’s a great service from all the staff, very professional. Thank you for the good job
Jul 18, 2020
When you call to confirm the appointment, remind people to bring their own reading material, if they wish. Otherwise there's nothing to read in the waiting room. Also, I found it next to impossible to understand the young woman who took my X-rays. She spoke softly and was wearing a mask and a face shield, which made communication hard. Otherwise, the visit went fine.
Jul 17, 2020
Friendly, knowledgeable staff, thorough attention to detail and a stress-free cleaning and exam experience.
Feb 26, 2020
Everything is going well with your online presence. Better to receive more than one notice for appts., as some of us will forget!!!
Feb 7, 2020
Thank you, Dr. Chan, and to the staff, for a very enjoyable and stress-free visit to the dentist. I am very happy I found this modern and professional dental practice.
Jan 5, 2020
Alameda Smiles provides excellent dental care. Dr. Chan and his staff provide excellent care, diagnose dental problems, and explain options and procedures for repair and preventive treatment.
Aug 30, 2019
First time to meet Camilla,so have to rate Very Good.
Jun 7, 2019
Alameda Smiles is an excellent dentistry practice; every time I have an appointment it feels as if I'm greeted by family. My cleanings are always thorough, quick, and on-time; even the X-rays are quick! I do not have a bad thing to say about this business, they are truly making Alameda Smile.
May 17, 2019
I appreciate very much the courteous, friendly and pleasant treatment and service I have received from Dr. Chan of Alameda Smiles. I would happily recommend the professional services of Alameda Smiles to friends.
Apr 11, 2019
Dr. Chan is very meticulous and a great educator. I found his cleaning to be gentle, and I appreciated his thorough evaluation of my teeth, walking me through his findings and reviewing all X-rays and digital photos with me. Having just moved to the area, I was expecting to have to try a few dentists before I found one I liked enough to continue long-term with. Luckily, I came across Dr. Chan first and I’ll be a happy patient of his in the future too!
Feb 4, 2019
First dentist I've been to in years, and they are incredibly kind and warm, answered all my questions about insurance and were even prepared ahead of time, plus they are super informative during each procedure!
Nov 21, 2018
Had an emgency and they were so kind to fit me in. Great dentist, soft spoken and took his time to explain the problem.My dentist will be retiring soon and I plan to go back to Dr. Chan.
Oct 17, 2018
It is always a pleasure to visit with Dr. Chang and his team. Everyone is friendly and professional at what they do. Dr. Chang always takes the time to explain why it is necessary to have certain dental procedures done. He would provide a mirror and X-rays to explain about the growing problem(s) with my teeth. Thank you Dr. Chang for keeping me smiling.
Sep 26, 2018
I am very pleased with the kind of reception at Dr. Chan's office. The receptionist is very pleasant and hospitable. Dr. Chan is very friendly and handled my problem professionally. I am saddened by the passing of my previous dentist Dr. Neal Fong but he has a great replacement. Pilar S. Reyes
Sep 23, 2018
I began seeing Dr. Fong at this office a three decades ago; he was a great man, a good friend and an outstanding dental professional - the best! When he passed on, I thought I would continue to visit his office for awhile. I have found that the level of professional excellence with Dr. Chan and his staff is something Dr. Fong would be proud! I travel from San Jose. It's worth it!
Aug 28, 2018
Dr. Desai performed my recent cleaning and review since a dental hygienist was not available. Using dental techniques Dr Desai did a thorough cleaning of my teeth and provided dental observation feedback. She commended me for my flossing and tartar control and pointed out a slight crack (minor) on one of my teeth to be reviewed for expansion on future visits.
Aug 17, 2018
Always a five stars service, all smiles here😀
Aug 3, 2018
Very happy at Alameda Smiles! I was nervous about finding a new dentist after moving to Alameda, and was so happy that I found Alameda Smiles. I have been going there for 2 years now and have had great experiences every time. Dr. Chan is sweet, professional, and gentle- just what you need in a dentist!
Jun 25, 2018
Upon my arrival, I was startled to see that both Angela and Debbie have left. It would have been nice if the office had sent out an email blast to let patients know this. Worse, Benita didn't seem to have a clear understanding of my insurance situation. Angela was very good when it came to insurance matters. For the moment, I don't feel like I'm in capable hands paperwork-wise.
Jun 8, 2018
Excellent exam. Dr. Chan checked my tongue ( bilateral and under) gumbs, inner lips.
Apr 9, 2018
Great visit with Debbie. My teeth feel great and she is always so pleasant.
Dec 28, 2017
Home from college and had only one day to get appointments done. Had my teeth cleaned and Dr. Chan did a filling right then since I won’t be back until May. Thanks Doc.
Dec 20, 2017
Very friendly staff! Angela, at the front desk, is especially good at dealing with insurance questions.
Nov 30, 2017
I was very pleased with the fast and courteous service I recently experienced with Dr Steven Chan. He was very helpful and understanding of me needs, and was very accommodating .
Nov 6, 2017
Great bedside manner, thorough explanations, friendly hygienist and front staff.
Aug 18, 2017
As usual Dr Chan performs a thorough review of my teeth and provides helpful feedback that allows me to make dental work decisions. My rating is 5 stars.
Aug 11, 2017
Great service as always.
Aug 6, 2017
For many years, I have confidently placed my dental health in the professional hands of Drs. Chan, Fung and the staff at Alameda Smiles. Many of his staff have been at this office for many, many years. In addition to stellar, professional expertise by Dr. Chan and Dr. Fung, the entire support staff of dental hygienist and office support, are the best. I travel from San Jose for their services and it is worth the drive and effort.
Jul 18, 2017
From my first visit to today, I have always had a great experience at Alameda Smiles, My treatment plan has always been done in such a way as to maximize the work that can be done with the least out of pocket charge.
May 12, 2017
I am home visiting from college. I had my cleaning at noon, went and had lunch then returned and Dr Chan completed my fillings so I won't have to wait until I'm back in December. Thanks Dr Chan.
May 12, 2017
Great Experience! Great people, knowledgeable and friendly. I enjoyed my visit and will be back again. I got to my appointment about 2 minutes ahead of time and I had to wait 5 minutes or so; I thought this was totally normal but the staff apologized for the long wait! I was very impressed. Thanks again.
Apr 20, 2017
Dr Chan provided feedback to my questions about a possible cracked tooth. With the information and recommendations he provided I was able to make an informed decision.
Feb 8, 2017
Great group! I love my dental hygienist Debbie. My smile always leaves the office brighter.
Dec 14, 2016
This office really caters to those who either fear the dentist or have fear of pain. They are all patient and very helpful and accommodating. The front office is especially helpful. I recommend this dental practice to anyone!!
Sep 23, 2016
Alwas a 5 Stars , love the staff at Dr Chan Dentistry....
Jul 22, 2016
I came in for a cleaning and Debbie found a chipped tooth. Dr. Chan made the time to fix it while I was there so I didn't have to make another trip in as I am moving away. It was an easy appointment and my tooth looks great.
Jun 29, 2016
When Dr. Chan took over the practice from my friend, Dr. Fong, I thought the level of service and the atmosphere would be different. However, the level of professionalism is the same and the staff are as caring, friendly and professional as always. I would recommend Dr. Chan and his staff to anyone.
Mar 24, 2016
The office staff is very friendly and quickly puts me at ease. I am confident that my voice is heard regarding my worry around being hurt. They are all very gentle and Dr. Chan is very patient with me. I recommend this office to anyone who has issues around seeing a dentist.
Feb 19, 2016
I was seated less than 1 minute after I arrived to the office. A nice touch.
Jan 21, 2016
The best customer service of any dentist I have been to
Jan 7, 2016
Another great appointment. These people are the best!
Dec 17, 2015
From setting up and appointment, being greeted and taken care of, they have a really great staff! I set up an appointment as a new client on Thursday for the following Monday. I was able to get an appointment super easy! I had an appointment email from Angela and she sent me the paperwork to print and fill out before my appointment (which was the very first appointment of the day). This was my first dental appointment in a very long time. The reason that urged me to book an appointment was due to my wisdom teeth coming in. Their receptionist was super kind and helped me get everything taken care of while I waited. I was taken back and the Dental Dental Hygienist helped put me at ease with conversation. She took my dental x-rays and did my cleaning. Oh the cleaning. She did a GREAT job! I was borderline regular cleaning and deep cleaning (Understandable since I haven't had a cleaning in years and I'm a horrible flosser). I then had more x-rays with another staff for my back/wisdom teeth. They were all great with communication with what they were going to do and I complied as best as I could. Afterwards, I had my visit with the Dentist. He let me know they can do the extractions for my wisdom teeth there or if I preferred they can refer me to a different place. I had such a great first experience with them that I booked my appointment for my extractions with them. I'll be getting all 4 of my wisdom teeth taken out. WOWZERS! I'm nervous, but anxious to finally have them extracted. Overall, I was in great hands! I'm sorry for not remembering your names, but all of you were fantastic and super nice! Thank you for making my first visit back to the Dentist the most pleasant! I can't wait to continue going to Alameda Smiles! **Note: Parking can be a little difficult. They had meters, but I dont think they are connected to the parkmobile app so bring your coins!
Oct 14, 2015
I have been a patient at Dr Neal Fong practice for about 8 years.. I was referred by a co-worker. I have had a few disappointments but overall I have been very please with the dental work I have received. The Staff is very friendly and I would definitely recommend Dr Steven Chan. He is very thorough. Keep up the good work! Dr Steven Chan. Keep up the great work!
Jul 30, 2015
Great experience, everyone is friendly and preform at excellent skill leveles that make an appoitment comfortable.
Nov 19, 2014
It is not so much what was done at my dental visit, but what on during the visit. From Dr. Fung to Pauline to the entire dental and office staff, their collabaration makes each visit a true pleaseure. They explain everything and patiently. They are friends, as well as professionals.
Oct 26, 2014
I have been a patient for 20 years and had never had a bad experience. Definitely would recommend this dental office to family and friends!
Oct 19, 2014
Have always felt very comfortable at this office,
Sep 12, 2014
The office of Dr Fong makes dental work, a usually daunting task for me a very pleasant experience. The Dr and his staff are very friendly, knowledgeable and professional.
Jun 5, 2014
I've been going to this dental office for 55 years! The current dentist has been seeing me for at least 20 years. Excellent care worth traveling 50 minutes for!
May 1, 2014