Great customer service, very smiley people. I’m glad we came in, my daughter was happy. Thank you
Sep 1, 2018
Knowledgeable and friendly staff. I have always had a giant fear of the dentist and the staff here always has your best interest in heart. Highly recommend this dentist to anyone as they make you feel like family.
Aug 25, 2018
I will first start off this review by saying I have never been a fan of going to the dentist. I had an accident that required dental care, which for me was my greatest nightmare come true. Searching online frantically for anyone who could see me quickly, I came across Dr. Raihle. He answered the phone right away and was able to see me the second he arrived at the practice. We were able to schedule a follow-up to fix the problem for later that week. He and his assistant were very gentle given my fears, and they worked very quickly and efficiently. The result was staggering, it was almost like nothing had happened at all. I can't recommend Dr. Raihle enough!!
Aug 24, 2018
Dr. Raihle and his staff are fantastic. They always greet me by name and make me feel so comfortable and well cared for.
Aug 3, 2018
Great attention. Dr Raihle and his assistants were amazing with my 4 years old daughter during our vacations in Chicago. The schedule was respected and we leaved within 40 min(a parking available just ouside). My daughter had also a littler gift before leaving. Thank you.
Aug 2, 2018
Great hygienist. I've known Kevin and the folks in the office since my daughter worked part-time at Brilliant Smile. Very professional and friendly group.
Aug 1, 2018
Great and friendly service. Hadn't been to the dentist in a while and there was no judgement. Kevin and hygienist were both very knowledgeable and you can tell they care about their patients.
Jul 21, 2018
It was my first time there and Dr. Raihle came out to the waiting area and introduced himself. I thought he was very warm and welcoming. The office took time to review my insurance prior to my arrival to advise on my coverage. Dr. Raihle and his team took time to explain any issues that I had and even showed short videos to supplement. My only complaint is that I had to pay for metered parking. The cost for parking was minor and I don’t think they have any control over that.
Jul 16, 2018
I was in a pinch and needed to see a dentist quick! I called A Brilliant Smile and they were able to see me in 20 min. The staff and dentist were great. Very friendly and thorough. I would highly recommend this place for your next dental visit
Jul 9, 2018
I alway love getting my teeth cleaned! Especially with the Brilliant Smile staff and professionals. The office is bright, clean and friendly. Thank You
Jul 2, 2018
Everything from my son frist visit my wife frist visit and myself everything went very well from the conversation leading up to the work that we all needed went very professional and smooth
Jun 30, 2018
very pleased with my experience
Jun 29, 2018
I’ve been a patient at this practice for a long time and I feel like I’m visiting friends when I walk in. I always know that I am well cared for here and and getting gentle, experienced care from Dr Raihle.
Jun 25, 2018
Dr. Raihle provides excellent dental care. He genuinely cares, always takes time to patiently and clearly explain procedures, and ease any concerns I have. His facility is very clean with current equipment, and his staff is always professional and courteous.
Jun 15, 2018
Dr. Raihle and his team are fantastic!! They are excellent professionals but also warm and caring people. I can't recommend them more highly.
May 25, 2018
Very nice and welcoming atmospher with polite staff members.
May 24, 2018
Kevin and his staff continue to provide excellent service. Recently had a permanent bridge put in requiring several hours over a few visits. Looks great and feels great; a special treat was having assistant Liz provide wonderful Pink Martini music during th extractions. There is a hood team ethic in the office that I really appreciate.
Apr 3, 2018
When I go to see Dr. Raihle, I know that I am getting the best possible care for by teeth. I have been going to see him, and his predecessor, Dr. George Van Verst, for over 40 years. There is no reason to look any place else.
Mar 27, 2018
I’ve only gone in for a consult so far but the scheduling process was easy, the staff seemed very friendly and the procedure was explained to me fully. I liked that I’m able to wait until I get my insurance estimate back before I commit to the procedure. There was no pressure for me to schedule that day.
Mar 23, 2018
What remarkably friendly and caring staff at Dr. Raihle's dental practice. Each person was cheerful, attentive and kind. I had a dental emergency that required immediate surgery that morning. Dr. Raihle made time to check the problem and then referred me to a local surgeon--within 2 hours the procedure was finished. I am truly impressed that an office so competent and seamless in its organization, manages to maintain such a warm and inviting atmosphere.
Mar 10, 2018
After being with a dental practice I liked a lot in downtown Chicago for 13 years, I switched to Dr. Raihle who is closer to home and my new job. I had a really positive first experience. My hygienist was the best I’ve ever had. She explained everything before she performed anything and ensured my comfort throughout the entire cleaning. She provided actionable tips for me to take home to improve my dental hygiene. Dr. Raihle was great - personable and clearly knows what he doing. He reinforced those tips with me as well. An important part of my care is ensuring I don’t feel pressured into accepting a course of treatment that benefits the practice more than my well-being and I didn’t get any of that, which I appreciated. The office manager was pleasant and helpful. The office was clean and the tools used were modern. Based on this overall experience, I would “recommend” (and I’m particular about my teeth).
Mar 10, 2018
Everything was great!!! Customer service and knowledge about my visit made me feel very comfortable.
Feb 8, 2018
A Brilliant Smile staff treats you like family, always welcoming, professional but most importantly skilled. I have trusted Dr. Raihle for many years and will continue until all my teeth fall out......then he will make me new ones😁
Feb 6, 2018
Every time I visit Dr. Raihle office I always have a pleasant experience and the staff is always friendly and informative. I would definitely recommend this dentist service to all my friends and family members.
Dec 18, 2017
I love everyone here the staff is very warm and friendly .
Dec 17, 2017
Great clean location friendly fun staff dentist great!
Dec 7, 2017
For a while, I hopped around looking for a Dentist. I needed this to be a dental professional with good credentials but also (importantly) someone I felt I could trust and be comfortable with. Everyone is different. However, for me what I value the most is a dentist who guides me with diagnosis, findings and treatment recommendations -but without being too pushy or aggressive. As an example, I prefer a dentist who does not race for his drill (or threaten imminent doom) at the very first inclination that a tooth shows "early signs" of a cavity. Not sure about you but that's just me. Dr. Raihle has been perfect in that respect. Year after year, he has been meticulous with my dental screenings and explains his findings and recommends. However, unlike the experience i have had with some other dentists, he prioritized his diagnosis and guides me to take action when he feels that I absolutely must. This gives me assurance that Dr. Raihle understands the patient side of the equation -and also does not see my mouth as a cash register. And by the way, I also LOVE the fact that A Brilliant Smile offer weekend appointment. Considering my work schedule, it has been great to have this option. The entire staff (including Dr. Raihle himself) at "A Brilliant Smile" is ALWAYS very friendly too !
Nov 22, 2017
Everyone at A Brilliant Smile greeted me with just that a Smile :) As soon as I walked they where friendly and very quick. Being a brand new patient you are a little leery so this was a pleasant surprise. Once I sat down they asked me what my issues where and listened attentively to all my issues. Explained very thoroughly the process that needs to be done Explained all my xrays and where the problem was, even showed me a video of the procedure. The first part of the procedure was done and it was painless. The Dental hygienist was careful but precise. I came out of that experience knowing exactly what issues i have and knowing what needs to be done. Great Overall Experience.
Nov 3, 2017
Dr. Raihle and his staff are great . I highly recommend him as your new dentist . All my questions and concerns are always addressed and explained in lamen terms making going to the Dentist a pleasant experience. I have no complaints.
Oct 1, 2017
I was long overdue for a dental appointment...about 2 years overdue.When I came back to the office,I was greeted and welcomed like I never left. The same friendly amazing staff. They make you feel like family. And, my cleaning was thoroughly done, very informative, and precise. Dr. Raihle of course is always great. Plus my son enjoyed his dental appointment very much. Keep up the amazing work!
Sep 10, 2017
Dr. Raihle is a great dentist. I've been going to him for many years and he is thorough, professional, and proactive. He notices problems before they become a big issue. The bridge he did for me years ago fits so perfectly that I forget it's not my real teeth. He's also very friendly and personable, as is his staff. His current hygienist does an excellent job. She's very thorough but also gentle, which I really appreciate.
Aug 17, 2017
Dr. Raihle: Thank you for seeing me yesterday after my crown came off on Tuesday. our willingness to it me in on shot notice is greatly appreciated. Dick Calhoun
Aug 17, 2017
Excellent service with a very friendly and compassionate touch.
Aug 17, 2017
I was referred here to get a second opinion. The staff took care of me right away and everyone was friendly and professional. Super comfortable atmosphere. Dr. Raihle made me feel very comfortable, explained everything to me and was honest. The prices are affordable. The staff here was great about answering any questions I may have. I think i found my new dentist.
Jun 16, 2017
I had a wonderful first experience at A Brilliant Smile in Oak Park! All of the staff was very warm and welcoming. Dr. Raihle came and introduced himself personally before my cleaning. The experience felt very personal and they didn't try to sell anything to me. I was comfortable the entire time. I will definitely be a long time patient!
May 7, 2017
Love the staff and compassion they have for the patients.
May 5, 2017
I absolutely love going to see Dr. Raihle and his staff. Everyone is so friendly, patient and most importantly I always know what the game plan is along with next steps for my oral health. Currently, I have braces and he's going above and beyond by working with my orthodontist to ensure I get the best results and even takes it a step further by reaching out to my orthodontist for updates and treatment plans. I have no doubt, this is by far the best dentist I've had the pleasure of knowing.
Apr 16, 2017
I had a great initial visit at Dr. Raihle's office. Everyone was very polite. My cleaning was thorough and painless. I received a lot of helpful educational tips and advice to promote oral health. Dr. Raihle was kind and thorough in his exam. Would definitely recommend!
Mar 7, 2017
Dr. Raihle was great and the office staff was very pleasant. My daughter really hates going to the dentist and the made her feel very comfortable. She didn't complain a bit after the appointment.
Feb 1, 2017
We just switched to Dr. Raihle and my kids love him. The office staff was very welcoming and very helpful!
Feb 1, 2017
The service at Brilliant Smile was great.
Jan 30, 2017
EXCELLENT. From the hygienist to the DR. KEVIN..
Jan 27, 2017
Friendly and attentive staff and strong work in the chair. A great first time experience all around. If anything about my own situation could be bettered, it would be that this office would be included in the network of my provider (Guardian).
Jan 26, 2017
Always a great experience here!
Jan 17, 2017
Great dentistry performed by wonderful professionals!
Jan 12, 2017
Dr. Kevin Raihle has been me dentist for many years and I highly recommend him. He is honest, dependable, and a very skilled dentist. He has a great and knowledgeable staff who are very caring, friendly and professional. I always look forward to seeing Liz who is Dr. Raihle's assistant. She is fabulous. If you are looking for a new dentist, pick up the phone today and call for an appointment with Dr. Raihle.
Dec 30, 2016
Dr. Raihle and his wonderful group are extremely professional, friendly and helpful no matter what your dental problem is (serious or not), providing options for present and future issues, caring to explain, and I could go on and on... yes, I really like to go to the dentist
Dec 29, 2016
Once again, Dr. Kevin Raihle and his associates at A Brilliant Smile came through in an emergency for me. Thanks so much!
Dec 24, 2016
A Brilliant Smile staff are the best! Each appointment I am met with a friendly hello and assurance my dental needs will be addressed appropriately.
Dec 22, 2016