Dr. Roberts and staff have been providing courteous, thorough service for many years to me and my family. I know that my vision and health is Dr. Robert's priority.
Dec 4, 2018
Dr. Robert's and her staff are always prompt, friendly and supportive. Dr. Roberts makes sure that I understand all information about my vision and/or eye health.
Dec 4, 2018
Exceptional care and always friendly staff. Coming from a customer satisfaction career, I can see how obvious the staff enjoy working at 20/20. Earlier this year, I was not a patient at 20/20 but my eye MD wasn't available and I had extremely uncomfortable red eyes. I called and Dr. Roberts got me in right away. I had severe infections in both eyes. After exceptional care over the following 3 weeks, I moved my entire family to 20/20! I would highly recommend others consider doing the same!!
Dec 2, 2018
Dr. Roberts is great! She is friendly, courteous and really listens All the staff is helpful, courteous and answers any questions or concerns
Dec 1, 2018
As usual, Dr. Roberts shares her understandings of my symptoms. I never leave an appointment with the feeling that I don't quite know the conditions of my eyesight. Her recommendations for treatment are the logical result of these understandings.
Nov 30, 2018
I so appreciate Dr. Roberts taking the time to talk with me and not just rush through the appointment to get to another patient. Smile
Nov 29, 2018
I love your office and dr Wicklund. Everyone is super friendly and Dr Wicklund is extremely smart. There is never a very long wait, You also have all the latest eye exam equipment
Nov 20, 2018
Everything went great... Timing was good.. Had everything taken care of..
Nov 20, 2018
Love it! I was able to schedule my own appointment. You also send me texts reminders & email reminders of my appointment.
Nov 15, 2018
Very good friendly staff, my appointment was on Halloween so I got a extra treat with the staff being dressed to the nines for the holiday.
Nov 6, 2018
It is always a pleasant experience at 20/20 Visions.
Oct 29, 2018
Staff was very friendly and knowledgeable in all the eyewear. Sara knew exactly what type of glasses would complement my face!
Oct 25, 2018
Everyone was great had a very good experience. Thank you
Oct 19, 2018
My experience is always great. Everyone is so friendly. Appointment was on time. Absolutely no complaints, a very positive experience.
Oct 13, 2018
Everyone was super friendly and very helpful.
Oct 9, 2018
I have never had such a complete eye exam! Everyone was so friendly and explained everything that was being done.
Oct 5, 2018
Always a great and friendly experience with 20/20!
Oct 2, 2018
I was very happy that I could get in within an hour to get my very sore eye looked at, and taken care of with such kindness.
Sep 30, 2018
Normally I am indifferent about these kinds of things... Visiting you all is great! Very nice, easy, and my favorite of all is that you all explain things very well. I really appreciate the time that is taken to talk me through things in the manner you all do. I actually enjoy going to 20/20.
Sep 21, 2018
Dr. Wicklund is extremely personable and caring. The office staff is friendly and professional.
Sep 19, 2018
Awesome experience. First time at 20/20
Sep 13, 2018
Good results with my exam. Dr was very patient and listened to my concerns.
Sep 13, 2018
Every one at 20/20 is exceptionally friendly, professional, and knowledgeable. A great experience from the minute I walked in the doors until I left!
Sep 12, 2018
My last visit went extremely well. Had an adjustment to my frames as well and it was for the good.
Sep 6, 2018
Always a pleasure to come here!
Sep 2, 2018
Great service! Strongly recommend to others! Dr Roberts and her staff are awesome!!!
Aug 30, 2018
I received more information and better service here than any other optometrist I've been to. Highly recommend.
Aug 30, 2018
Very informative and knowledgeable people who care!
Aug 29, 2018
I drive 45 minutes to get to Plymouth. It's totally worth it. The staff is great and Dr. Wicklund is the best.
Aug 28, 2018
all went as usual no problems except my eyes were sore and so tired after being dilated. Why?
Aug 24, 2018
Very friendly staff. A thourgh exam. Totally enjoy coming to 20/20 Vision. Dr. Roberts is wonderful.
Aug 24, 2018
"I'm four, so I like My Little Ponies, dance, sparkly objects and the color pink, and let me tell you, going to Dr. Wicklund and his staff is as cool as a blue icy. Yep, real cool. Sometimes my attention span is a little shaky and I get distracted easily, but the staff at 20/20 Visions keeps me engaged like I'm at Disney on Ice! Eye tests, no problem- they make it fun! I got a little scared when the friendly doctor assistant mentioned eye drops, but her humor, distractions, and kindness got me through it completely. Piece of cake! Oh... cake. The eye tests- where they use these HUGE machine that have super powers to look into your eyeballs (I know, CRAZY!) has so many cool buttons and gadgets on it- really pretty colors. The doctor let me touch it to move my chair down at the end, it was so much fun! And it works super well! The doctor could use it to see into my eyes (AMAZING), and he told me everything I needed to know. Super accurate and reliable. I think he went yo college? That's like a long time! Totally trust this doc. He may be cooler than Doc McStuffins... and she's pretty amazing. Believe me, she has her own Disney show. I would go back, but only if my mom's going to drive me. I can't drive yet. And I would recommend them to all my friends at the playground. And in gymnastics class, dance class, and in swim. Hopefully they'll tell their parents, but they get distracted just like me. But I at least have my appointment set for next year!
Aug 24, 2018
I love coming to you guys Dr. Wicklund is very nice and tells you all you want to know Thank you for being so nice. Dorothee Lider
Aug 16, 2018
Great place, professional, friendly and, value your time as if it were their own! Highly Recommended........
Aug 15, 2018
Love Dr. Wicklund and his staff. They are a very friendly group of people. Also love how they keep updated with there technology and equipment they use.
Aug 15, 2018
I never really have a hard time going here, things are easy and quick.
Aug 9, 2018
Everything was on schedule and went smoothly. Seems like a very happy place to work as everyone I saw was happy and smiling. The best part was that my eyes tested out fine.
Aug 8, 2018
I have been very happy with Sharon Roberts and staff!
Aug 3, 2018
You not only get quality of care and service, but being educated on the condition of your eyes, and what you can do to keep them healthy and functional is an added bonus every visit. Haley did an excellent job, and Dr. Wicklund was awesome. HIGHLY recommend if you are not happy where you go today!
Jul 24, 2018
Always a great visit. Competent, friendly, helpful and efficient!
Jul 20, 2018
I am always pleased with efficiency of my appointment. I hardly have a chance to sit down, they are ready for me. I love my Dr. and the young lady who helped me find frames was very nice and helpful. Can't say enough good things to say.
Jul 19, 2018
My eye doctor was not available for 2 days and I needed to be evaluated for extremely red and irritated eyes. So i decided to call 20/20 to request an appointment for evaluation. The receptionist on the phone was extremely helpful and compassionate for my situation. The staff were very kind upon my check in.
Jul 14, 2018
When I leave your offices, I am confident I have received excellent service and vision care.
Jul 13, 2018
Coming to 20/10 is like going home. Everyone is so friendly and helpful.
Jul 12, 2018
Very nice people and helpful. Engaging in conversation and small talk. Offered me coffee, tea, and water. They asked if they could text me when my glasses/contacts were ready which was awesome cause I work 2nd Shift and it’s easier to reply to a text. Reply YES to confirm your 1 appts starting at 2:45 PM on Tuesday, July 3, 2018 with Dr. ********** 20/20 Visions XXX-XXX-1234 TextSTOPoptout Something like this and all I had to do was reply YES and my appointment was confirmed for me.
Jul 8, 2018
I have been coming to Dr. Roberts through my husband. I have NEVER had a complaint with the services you offer.
Jun 29, 2018
Very friendly staff and hard working.
Jun 28, 2018
Great service. Friendly and clean.
Jun 27, 2018