RBK Pediatrics Bayshore Location

Primary Care When You want it, Urgent Care when you need it.

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Reviews

StarStarStarNo StarNo Star The not give my the medecine for my son —    (Patient since 2019)

The not give my the medecine for my son


StarStarStarStarStar Dr. Reilly is always personable and informativ... —    (Patient since 2019)

Dr. Reilly is always personable and informative.


StarStarStarStarStar The staff of RBK is more than just a regular s... —    (Patient since 2019)

The staff of RBK is more than just a regular staff of people, they are respectful,tentative, most of all they make their patients that they are very special.


StarStarStarStarStar It’s comforting that our pediatric office is al... —    (Patient since 2019)

It’s comforting that our pediatric office is also an urgent care so it is familiar to us if we ever need it, which we have on a few occasions. We primarily see Dr. Nick and Dr. Gallup who we love.


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That is why we have a mission statement that says "Primary Care when you want it, Urgent Care when you need it" Thank you for your trust Dr George Rogu

StarStarStarStarStar Easy to make appointment especially if it's urg... —    (Patient since 2019)

Easy to make appointment especially if it's urgent. Experienced doctors, excellent staff, friendly and polite. Love everything about them.


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That is why we have a mission statement that says "Primary Care when you want it, Urgent Care when you need it" Thank you for your trust Dr George Rogu

StarStarStarStarStar Great pediatricians —    (Patient since 2019)

My son has been going to this office since he was an infant. He is now a teenager. The doctors at this office are very thorough and knowledgeable about children’s health. They take the time to examine, diagnose, and answer all questions. They are my son’s favorite doctors. The nurses and staff are very friendly. They offer the very best care.


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We do try to be better than the average bear.! Dr George Rogu

StarStarStarStarStar I love RBK, I have been coming to this office f... —    (Patient since 0001)

I love RBK, I have been coming to this office for 12 years now with my children. Especially the Bay shore office on Saxon. 😊 thank you!


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Thank you Dr George Rogu

StarStarStarStarStar Dr. Lee is great she was very easy to talked to... —    (Patient since 2019)

Dr. Lee is great she was very easy to talked to and explain things very clear


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Thank you Dr George Rogu

StarStarStarStarStar always very nice staff and service is always gr... —    (Patient since 0001)

always very nice staff and service is always great!


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Thanks so much. We do try to aim to please.

StarStarStarStarStar Friendly and knowledgeable staff. —    (Patient since 0001)

Friendly and knowledgeable staff.


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Thank you for the kind words. Dr Rogu

StarStarStarStarStar  —    (Patient since 0001)

Since I like to have everything on my phone, it is so much easier to confirm appointments online by email or text since sometimes I cant answer the phone at work. I like to be reminded before the appointments because it automatically puts them in my calendar.


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We try to make thing easier for people.

StarStarStarStarStar friendly staff & doctors, very thorough examina... —    (Patient since 0001)

friendly staff & doctors, very thorough examinations with updated equipment


StarStarStarStarStar All the doctors are friendly and pr —    (Patient since 0001)

All the doctors are friendly and professional


StarStarStarStarStar Been coming in for 11 years now with my kids. ... —    (Patient since 2019)

Been coming in for 11 years now with my kids. Always great!


StarStarStarStarStar They are very nice and prompt there is not much... —    (Patient since 0001)

They are very nice and prompt there is not much of a wait unless they are super busy. Friendly environment


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Thank you Dr George Rogu

StarStarStarStarStar Always get me in for a same day appointment whe... —    (Patient since 0001)

Always get me in for a same day appointment when my kids are sick, doctors always take their time with my kids and explain thibhs


StarStarStarStarStar  —    (Patient since 2019)

Dr. Lee is wonderful with my son, we also have seen other Dr. from the office and for the most part every one is on point. I tell all my friends and family about RBK, I will keep referring them.


StarStarStarStarStar  —    (Patient since 2019)

I can’t enough good things about Dr Scott. We absolutely love him!


StarStarStarStarNo Star Keep up the great work and we thank you for you... —    (Patient since 2019)

Keep up the great work and we thank you for your compassion towards our little ones.


StarStarStarStarStar Very clean and wait time is short —    (Patient since 0001)

Very clean and wait time is short


StarStarStarStarStar  —    (Patient since 2019)

I love all the doctors and their professionalisms


StarStarStarStarNo Star Doctors great wait time is awful. Everytime we... —    (Patient since 0001)

Doctors great wait time is awful. Everytime we come into the office we wait at least 45 minutes to an hour


Reply

I am sorry that you had than experience. We do try to control the wait time to about 30 minutes for a sick visit door to door and check up 60 minuter door to door, and this is pretty good. Sometimes things do happen. We will try harder. Dr G Rogu

StarStarStarStarNo Star I've had several issues with the billing depart... —    (Patient since 2019)

I've had several issues with the billing department. I always pay my copay before leaving and I've been told I have an outstanding balance on three separate occasions. Anna was extremely rude and unprofessional over the phone and was not helpful what so ever. I was very close to switching doctors offices. However doctor Yildirim is our favorite doctor and is always so pleasant and caring towards our baby.


StarStarStarStarStar Dr. Nicholas Rogu and Dr. William Sierras Are... —    (Patient since 0001)

Dr. Nicholas Rogu and Dr. William Sierras Are great doctors for kids that have disabilities they are very patient and caring


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Yes indeed they are.! Thank you for the kind words.

StarStarStarStarStar great staff and treated with kindness and compa... —    (Patient since 0001)

great staff and treated with kindness and compassion


StarStarStarStarStar Doctors and nurses are kind and caring. They ex... —    (Patient since 0001)

Doctors and nurses are kind and caring. They explain every question you have and they are always there for you.


StarStarStarStarStar We LOVE Dr Gallub!!!! Always pleasant and great... —    (Patient since 0001)

We LOVE Dr Gallub!!!! Always pleasant and great with my kids. Always listens to my concerns


StarStarStarStarStar I have been going to RBK over 10 yrs. I love th... —    (Patient since 0001)

I have been going to RBK over 10 yrs. I love that they are always available and most knowledgeable and caring. I wouldn’t ever think of going any where else.


StarStarStarStarStar Great pediatric office —    (Patient since 2019)

The doctors have always been very helpful. The staff are very professional and courteous. My son is very pleased with the care he has received over the years. I feel that my son has received excellent medical care and advice.


StarStarStarStarStar RBK Pediatrics is the best care for my kids - t... —    (Patient since 0001)

RBK Pediatrics is the best care for my kids - they actually take the time out to 'look' at them and don't make you feel rushed. The staff is incredibly friendly as competent. We have been through quite a few pediatric offices, and we don't mind the drive at all from our house in Yaphank their office in Bayshore is completely worth it for the service they provide! Also - the Urgent care hours are quite helpful as well should something come up - we have used it a few times.


StarStarStarStarStar We love this office everyone is great best doct... —    (Patient since 2019)

We love this office everyone is great best doctors in town


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Thank you we always try our best.

StarStarStarStarStar Seen immediately, and had quick strep, throat c... —    (Patient since 2019)

Seen immediately, and had quick strep, throat culture done w/ results in less than 20 minutes.....in and out and at the pharmacy and meds were already ready. Loved Gina Cartwright!


StarStarStarStarStar The pediatrician made us feel very comfortable ... —    (Patient since 0001)

The pediatrician made us feel very comfortable and was great with our daughter. She answered all our questions.


StarStarStarStarStar Dr Gallup is wonderful and very thorough —    (Patient since 2019)

Dr Gallup is wonderful and very thorough


StarStarStarStarStar Office staff very friendly.  —    (Patient since 0001)

Office staff very friendly.


StarStarStarStarStar RBK has been a major part of our lives. We trus... —    (Patient since 2019)

RBK has been a major part of our lives. We trust the staff & doctors. Its been quite a haul with kids and when they get sick its not easy. I have both my kids going here from sick to well-visits. I love them for being patient, fast and efficient.


StarStarStarStarStar Great doctor and friendly staff😊 —    (Patient since 2019)

Great doctor and friendly staff😊


StarStarStarStarStar We have been through quite a few pediatric offi... —    (Patient since 0001)

We have been through quite a few pediatric offices before finding RBK. We actually live more than 20 miles away and still prefer them - so much better, faster service, staff that actually helps you & doctors & nurses that actually answer your questions in a clean environment with updated equipment. I would never go any place else...Unless they opened one near me. The Urgent Care has also helped us through a few unexpected ear infections and tick bites. They are wonderful and always ready to help!


Reply

Thank you for the words We do try to provide Primary Care when you want it and Urgent Care when you need it! Services provided by Physicians. Dr. Rogu

StarStarStarStarStar I absolutely love Dr. Nick, he is always so tho... —    (Patient since 0001)

I absolutely love Dr. Nick, he is always so thorough with my daughter and is always very loving and precise. We highly recommend him to all our family and friends.


StarStarStarStarStar Excellent!! my newborns were seen right away di... —    (Patient since 2019)

Excellent!! my newborns were seen right away didn't have to wait too long...the staff was very kind and professional.


StarStarStarStarNo Star The doctors are good but sometimes wait awhile ... —    (Patient since 0001)

The doctors are good but sometimes wait awhile to be seen, Overall a good place.


StarStarNo StarNo StarNo Star Never ever diagnosed the rt way —    (Patient since 2019)

Never ever diagnosed the rt way


StarStarStarStarNo Star We love this office. All the staff is friendly ... —    (Patient since 0001)

We love this office. All the staff is friendly and the doctors are great.


Reply

Thank you for the kind words, we really do try. Dr G Rogu

StarStarStarStarStar Dr. Nick provided excellent care! —    (Patient since 2019)

Dr. Nick provided excellent care!


StarStarStarStarStar Dr. Gallub is amazing ... — 

Dr. Gallub is amazing she is so sweet with the kids she takes her time with them she listens carefully to what we need and will see how she can help to solve the problem


StarNo StarNo StarNo StarNo Star The office does not update payment automaticall... —    (Patient since 2019)

The office does not update payment automatically and I have been billed again when I went for the appointment. Office should be able to collect copayment at time of visit. The doctors are good. Only reason why I go there. The office also made a mistake with my son's vaccine schedule.


StarStarStarStarStar  —    (Patient since 0001)

I love Rbk staff, everyone makes you feel so welcomed, they make you feel like family. They are al lvery professional but make you feel so at ease you can ask them any questions. The Dr's are great too.


Reply

Thank you for the kind words!! Dr G Rogu

StarStarNo StarNo StarNo Star The wait is way too long. I have been a patient... —    (Patient since 0001)

The wait is way too long. I have been a patient of DrRehman since birth. I have never waited 45 minutes. I shouldn’t be asked what immunizations I need. That’s why I’m there. A bit disappointing


Reply

I am sorry for your experience. We do try to stay on time as best as possible but with children this is sometimes not possible. We do take these kinds of reviews seriously and will try harder next time. I always tell people if you come in the middle of the day when kids are in school often times the wait is minimal. Dr G Rogu

StarStarStarStarStar The overall experience with RBKhas been outsta... —    (Patient since 2019)

The overall experience with RBK has been outstanding. Caring staff and always available. Luv our BayShore office !


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Thank you for the kind words!

StarStarStarStarStar Dr. Martinez is an excellent doctor !! Complete... — 

Dr. Martinez is an excellent doctor !! Completely trust her judgememt. Knows what she's doing .


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She indeed is an excellent doctors Thank You George Rogu MD

StarStarStarStarStar Sick Visit —    (Patient since 2019)

Thought my recent visit was great! I didn't wait at all in waiting room & Doctor came in the examine room very quick too! Doctor was sweet & upbeat and on point with my child's sickness.


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Thank you for the kind words.

StarStarStarStarStar RBK Pediatrics is the best office I have ever c... — 

RBK Pediatrics is the best office I have ever chosen for my children. As a mother to a child of "Special Needs" they have treated me and my son like family. Very sympathetic, helpful, kind, and caring. I couldn't feel more comfortable. My three sons are in great hands at RBK.


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Thank you and we really do try very hard to make everyone feel great when they come visit us . We still try to hold on to the old "Mom and Pop" feel when everything is turning corporate. Regards George Rogu MD

StarStarNo StarNo StarNo Star Good Drs, office not to careful. —    (Patient since 2019)

I really love Dr Nick, he is very informative. I did not feel rushed out during my son's physical, everything was explained in detail. However, he offered to sign us up for a program, but failed to give me any info. Then when leaving I had a few forms for my son's school, one if which I needed a copy of his immunizations & was also supposed to get a script for lab work. The girl at the front gave me another child's health records! I never thought to make sure I was given my child's pprwrk. But for the school to call me & tell me the Dr gave me a different kids immunizations record? I am still waiting for the correct paperwork to come in the mail. Beyond frustrated


Reply

During the busy physical season many pieces of paper are printed out. I am very sorry that this happened and it is not an excuse. We always try to make sure that the correct information is given to the correct person. We should all be careful that we are giving and getting the correct data. I had spoken to the secretary who checked you out and it was rectified. So very sorry and should never happen again. I am glad that you were happy with the medical care that you had received. Thank you for all the support We always strive to do better every day./ George Rogu MD CPE

StarStarStarStarStar Everyone is very friendly and my daughter is no... —    (Patient since 0001)

Everyone is very friendly and my daughter is not afraid since everyone is so friendly.


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We are glad to hear that. We always try to give the best care possible to all our patients.

StarStarStarStarNo Star I switched to RBK pediatrics a few months ago a... —    (Patient since 0001)

I switched to RBK pediatrics a few months ago and haven't had a problem, and after having my kids seen by Dr. Stein I was overly satisfied. The only thing that really bothered me was the fact that I took my son for a physical and at the time not once did they mention he needed a new vaccine and when I dropped his physical form for his new school they told me they weren't able to provide me with it until I took him back to get a vaccine done that he hadn't had yet and needed. Not only did this prolong my time in sending out the forms to the new school he was going to but it took time out of my day to eat this done when I feel it could have been avoided if the staff would have taking the time to thoroughly look to see if everything he needed was taken care of before I left his physical. Besides this incident I am satisfied with RBK


StarStarStarNo StarNo Star Mother of 3 —    (Patient since 0001)

I have 3 chief complaints...(1) Your staff (not doctors) are not the friendly. As a matter of fact, one in particular had a very poor attitude. (2) I prefer an office that doesn't have so many doctors. That way I don't have that feeling of a walk in clinic every time I schedule an appointment. The doctor doesn't have that "familiarity" of the patient. As the parent I constantly have to remind the doctor of previous visits and then they look at the history in the computer. (3) I would appreciate if the Bay Shore office would finally accept debit cards as payment. I very rarely carry cash and it's a hassle to stop and get cash when you have a sick kid.


Reply

Hello this is Dr G Rogu here. As you know that our offices have many doctors with a great deal of hours, basically open 8 to 10 pm every single day of the week including Saturday and Sundays. In the perfect world to have just one doctor covering all those hours would be unrealistic and they could never go home to their families. Just to reiterate we are NOT a walk in center, we only see walk in in the Urgent Care at night. We have a system wide commuter health record that hoses all of the medical data so we can have access to your information at any location. As for the debit card, we do accept credit cards and debit card s for quite some time now. We hope to he of assistance to you and your family at all times. Thank You Dr George Rogu

StarStarStarStarStar  —    (Patient since 0001)

We love RBK....we've seen almost all the Drs there and love them all!!! The staff is always nice and always gets you same day appointments...its convenient and open 7days..how much more could you ask for!!!


Reply

Thank you for the kind review.We really do try hard and yes we do have the best access to care with a whole lot of hours.Once again thank you in advance. Dr G Rogu