Reviews

I haven't been to the dentist in over 10 years and I was beyond nervous for my appointment. The staff was incredible, helped me calm down and were very responsive to me during the cleaning process. I came back for a second visit to correct some stains on my front teeth and fix a cavity. Very gentle process! Will definitely recommend and keep coming back.

Mar 23, 2020

It was a very pleasent experience overall. The staff was very nice. The service was excellent. The Doctor was very knowlegable and took his time explainig the whole proceedure. There office was very clean and I will definitely go there again.

Mar 18, 2020

Friendly and professional environment

Mar 12, 2020

Found the whole experience from start to finish a pleasant surprise as not only do you feel welcomed but they were efficient. Recommend highly!!

Feb 28, 2020

Like being able to review appointments at home , so we can check our timeline a little better, and the heads up with responses to our needs!. Thank you

Feb 25, 2020

I appreciate the care and attention Dr. Oswell and his staff give to me. It makes going to the dentist a pleasure.

Feb 7, 2020

Top Notch! I used to get white knuckled when I thought about my dental visit but not since visiting Dr. Oswell and his office. The office is inviting and fresh, the staff is friendly and show a caring attitude. Nikki is the best hygienist ever and Dr. Oswell is gentle and caring. Yes, we have found our dentist for a long time to come!

Jan 24, 2020

Very professional office. Eveyone from the front desk, dental assistant and Dr Oswell willing to help and make you feel comfortable. Everyone there has a great attitude.

Jan 2, 2020

Best dentist around! Wouldn’t feel comfortable going anywhere else!

Jan 2, 2020

It was a pleasure to find a fine Dentist in the area that we have moved to. Gentle and he listens and cares for his patents. The Dental Hygienist was very good as well.

Dec 18, 2019

Such a pleasant, great experience! I have an irrational fear of going to the dentist, and as such have put of going in for over a decade. After my first appointment at Rathdrum Dental, I'm left wondering what took me so long. They are personable and genuine, and the dentist is conscientious, informative, and has a gentle touch. I'll be going in on a regular basis now.

Dec 10, 2019

Very professional and informative about whats going on...no guess work. Like this place and personnel

Dec 6, 2019

All of you are super warm and friendly. I've got no complaints. You do a superb job.

Nov 5, 2019

Love these guys honest and fair

Sep 11, 2019

Rathdrum Dental is awesome! I came in and was seen promptly. The staff was very friendly and they were very sensitive to my individual needs and concerns. If I had any discomfort they were quick to respond. I loved feeling valued and listened to! There was a small cavity on my molar so they whipped out super cool gadgets to take an upclose, tooth-specific x-ray. It was James Bond cool. It was also reassuring that they were using the latest technology to give me the best care possible. Thank you!

Aug 28, 2019

Everyone was friendly and very helpful. Had a semi-emergency and they got me right in

Aug 8, 2019

Everyone was friendly and kind. Cleaning went smoothly and pain free, as expected. Issues I had were addressed with good knowledge.

Jul 5, 2019

I would recommend Dr. Oswell and staff to others looking for a Dentist!

Jul 2, 2019

Everyone is so friendly and they made me feel like they really care. I appreciate Dr. Oswell taking the time to go over my treatment plan options and answering all my questions.

Jun 28, 2019

Pleasant and professional environment. Staff friendly and welcoming.

May 31, 2019

Dr. Oswell and his staff always seem to be in such delightful spirits. They are skilled and efficient at what they do and make not so pleasant procedures doable. That Rathdrum Dental for being awesome, I will definitely be recommending you.

May 26, 2019

It was my first visit to the office. From setting up an appointment to meeting the staff and Dr Oswell, everything was great.

Apr 6, 2019

I have a phobia about going to the dentist

Mar 29, 2019

I feel welcome and like family when I walk in the door. They remember my husband even when he isn’t with me! I also love how gentle Dr. Oswell is. He doesn’t do anything unnecessary and is very conscious of making sure I am comfortable. I love Nikki, Heather and Bailey. They are friendly, warm and professional.

Mar 21, 2019

Dr. Oswell and his staff show warmth, care, and concern for their patients. I very much appreciate Dr. Oswell's interest in my overall health. Also, he explains a dental procedure beforehand, and during the process. Having needed some older dental work repaired or replaced I have been very pleased with each experience for many reasons. He has a gentle touch, the completed work looks and feels great. Also important, he and his staff have a presence helps me to stay relaxed too ! Dr. Oswell is my all time favorite dentist ! I refer him to my friends with complete confidence they will be as pleased as I have been.

Mar 18, 2019

Great service - highly recommend! I generally hate going to the dentist but Dr. Oswell and his staff made the experience very comfortable - highly recommend!

Mar 9, 2019

Professional environment, Professional Dental Treatment, great staff. Was able to fix tooth issue quickly and painlessly.

Mar 7, 2019

Many thanks for your friendly and professional appointment with me

Mar 4, 2019

Outstanding in all aspects!!

Feb 27, 2019

I am very pleased with my experiance. I would highly recommend your dental service to everyone.

Feb 21, 2019

I enjoyed the entire experience at Rathdrum Dental. I have never had a pleasant experience at any dentist I have ever seen. I am very sensitive about my teeth and the treatment received while visiting the dentist. I have already started referring friends and colleagues to Rathdrum Dental. I am so impressed.

Jan 31, 2019

The staff is always friendly and so helpful. They always make my children feel safe and relaxed while they are doing teeth cleanings. It is always a pleasant surprise that my kids love going to see Jeff and his amazing staff.

Jan 23, 2019

Everyone was very friendly and knowledgeable.

Jan 18, 2019

I so appreciate a dentist who takes the time to listen, answer questions thoroughly, ease fears and explain every detail of a procedure. I have found these qualities and a great bedside manner with Dr. Oswell.

Jan 18, 2019

They are always so friendly and pleasing to be around! I used to be afraid of going to the dentist until I came here, now I never miss an appointment! 😁✨

Dec 13, 2018

I did feel as though I was with friends and people with my well-being in mind. My daughter said Dr. Oswell was super, and Tonja was so right! You all treated me very well and I have nothing but thankfulness to you all. My plane trip home went very well. Unfortunately, the professional people in eastern TN are not so great. They made me a referral to an oral surgeon and that clinic say they cannot get me in until Jan. 8th. They say there is no one else because my healthcare will not be taken by other clinics. Oh, hum.

Dec 7, 2018

Nikki did a great job cleaning my teeth. Everyone in the office made me feel at home and very friendly

Dec 4, 2018

Been going hete for over a year. Very professional and friendly pffice. Would highly recommend.

Dec 4, 2018

Rathdrum dental and all the employees were very friendly, knowledgeable, and courteous.

Nov 9, 2018

Made me feel comfortable and cared for.

Oct 23, 2018

Accommodating, pleasant, fun staff, very comfort are words I’d use to describe this office.

Oct 17, 2018

Excellent service, very caring and friendly!

Oct 12, 2018

Excellent staff and service. They've earned me as a regular

Sep 18, 2018

This is a great Dentist office everyone was very helpful and fun to be around.

Sep 18, 2018

My first time experience was nice.

Sep 14, 2018

On my first visit, everyone was extremely friendly and made sure I had all the information I needed. Dr. Oswell didn’t rush and also went over all details with me.

Aug 22, 2018

Friendly, short wait, competent service, clean and good promotional price .

Aug 6, 2018

Great place. Friendly and do great work!

Aug 4, 2018

Everyone in the office was friendly, knowledgeable and helpful. They made me feel comfortable.

Jul 27, 2018

I had an abscess and had to have a tooth extracted. Not only was it completely painless, but it was done in less than an hour and I paid half of what I expected to pay. I cannot speak highly enough of this dental office!

Jun 29, 2018

Im a doc, but Dr Oswell taught me something about a disease that I’ve recently researched, in our first visit together. You won’t hear that every day. Nikki is the best hygienist I’ve come across, ever. She’s painless and considerate. The front office staff was efficient and friendly. Very personable.

Jun 13, 2018

My young daughter who can sometimes be anxious without me in social settings is very comfortable at Dr. Oswell's office with he & his staff even if I am in the waiting area, attending to my other daughter or getting my own teeth cleaned at the same time. I appreciate that she feels relaxed & not anxious there.

May 24, 2018

What can I say but Thank you so much for your kind service. Firstly, I admire so much the friendliness of the entire office staff. Everyone spoke in a kind way conveying that I was welcomed and not a nuisance--you would be surprised how much this occurs in other offices--and my anxieties about going to the dentist were allayed with their pleasant and cheerful communication. I enjoyed the social interaction and specially the sense of humor of Dr. O. and Nikki, putting me at ease. Then, the competence shown in the procedures performed was so reassuring to me. I tend to insist on excellence when it comes to human services--I was a Nurse as well as a Social Worker--Dr. O as well as Nikki are so good at what they do. Exceptional skills. No wasted time.. Thank you so much. I would only be too happy to recommend your services to anybody I meet looking for dental services. I am so glad you are in my neighborhood. I thank you in Jesus' Name. Grace Garcia-Wiggen, RN, BSN, BSW, MSW, LCSW Rathdrum, ID 83858

Apr 29, 2018

It was the best cleaning and exam I have ever experienced. Great staff.Very kind.

Apr 17, 2018

Everyone was very friendly, accommodating and knowledgeable!

Apr 16, 2018

Even though this was my first visit I felt very welcome and enjoyed all the staff

Apr 11, 2018

Everyone was nice and my visit was pleasant. Nikki did an excellent job and I feel I've made a new friend! Dr. was pleasant and thorough. I have decided to make this office my "Dentists Office" Pete

Apr 4, 2018

Great atmosphere! Friendly staff, love the small office feel.

Mar 28, 2018

Very nice staff and a very complete cleaning and exam.

Mar 27, 2018

Very nice people, clean, fresh, new.

Mar 14, 2018

Dentist came highly recommended so when I was having some jaw pain and TMJ Issues I contacted them right away. They got right back to me and fit me in right away. The staff was very professional and friendly. Dr. Oswell took the time to examine me and fully explain my condition as well as the the plan to improve my condition and the next steps going forward. Thank you for all your help. Me and my husband look forward to working with Dr. Oswell and getting back to having healthy teeth and gums.

Feb 22, 2018

Great staff, Personable and friendly dentist. Great service.

Feb 20, 2018

I went there for a cleaning, x-rays, and establish. They were friendly, mostly professional, and the facility was clean. I was planning on paying cash, they told me what I should expect to pay over the phone and that I would get a discount (7%) for paying cash. While I was in the chair talking to the Doctor he grabbed an infrared device that helped him see a couple of my teeth better (it took about 20-30 seconds). I was not informed at all that the using of this device was an extra charge until I went to pay for my visit. This of course was a surprise to me and I let them know that, but they didn't seem to care. Due to this I was not able to pay cash and get the discount plus the extra charge that I thought was part of the visit. If I would have been informed in advance or they would have made this right; then this would have been a more favorable review. To me an average rating is a 3 or 4 stars (they did everything they were supposed to) 5 stars you need to work for (above and beyond). I'm debating on giving them another try on some fillings. I hope this helps the business improve.

Feb 13, 2018

This Dental Provider treats you like family, Jeffrey makes sure to take time to go over any concerns, costs, and works with you on making it affordable by selecting what most urgent care you need done first on your budget. I had a wisdom tooth that need immediate attention and he had to implement his tools to get the job done to save my tooth. I really appreciated the extra time and hard work he did to save my tooth from extraction. Without any extra cost. Thank You Jeffrey Oswell!!!! Flo Howard

Feb 10, 2018

A friendly and caring staff.

Jan 30, 2018

The whole staff is dedicated to high quality care. They are all so helpful and friendly!!!

Jan 16, 2018

Dentist and staff are very friendly and comforting. I like that the dentist goes in depth with his x rays and shows you exactly what is going on and explains in great detail. I never feel rushed or pushed by the staff, even when they are busy.

Dec 14, 2017

Very professional and friendly staff. I am not one that enjoys going to the dentist, but Dr. Oswell and staff made me feel very comfortable. I am always greeted when I walk through the door by first name. I highly recommend Rathdrum Dental, Dr. Oswell and staff for your dentistry needs.

Nov 14, 2017

Very nice and welcoming staff. Attentive staff, took time to do a thorough job and explain things in detail.

Nov 5, 2017

Everyone is super friendly AND they are kind enough to change the music when asked. (Smile)

Oct 31, 2017

We have found a dentist that my husband and I really like. His hygienist, Micki, is very good. She is so gentle and thorough. I walked in 25 minutes early for my appt. and was taken right in. Great service!

Oct 30, 2017