Randolph Eye Associates, Inc.

Star Star Star Star Star 320 Reviews

<<

Reviews

StarStarStarStarStar Great care and services at Randolph Eye Associates —    (Patient since 2018)

Everyone at Randolph Eye Associates is warm, welcoming, very professional and provides a great service. In addition to my eye exams, recommendation on eye-wear that's best suited to my face, they also provide information on how to help improve my sight so that my eyes are at their best even as I age.


StarStarStarStarStar LLevo mucho tiempo haciéndome los exámenes de l... —    (Patient since 2009)

LLevo mucho tiempo haciéndome los exámenes de la vista en este lugar y son muy profesionales y amables.


StarStarStarStarStar Very professional, and make you feel welcome an... —    (Patient since 2008)

Very professional, and make you feel welcome and like you are family


StarStarStarStarStar Customer service is awesome  —    (Patient since 2007)

The staff is extremely friendly, helpful and considerate. Customer service is awesome


StarStarStarStarStar Great service, very thorough, excellent staff —    (Patient since 2006)

Great service, very thorough, excellent staff


StarStarStarStarStar A pleasant place to visit —    (Patient since 2018)

Randolph Eye Associates is a pleasant place to visit and the hours work with my schedule. I have already recommended you to people I know. Thank you!


StarStarStarStarStar This is a great place to do business with. The... —    (Patient since 2014)

This is a great place to do business with. The people are fabulous, service is fabulous, and Barbara and Ron are the best.


StarStarStarStarStar Dr. Cline is very thorough, and an interesting ... —    (Patient since 2013)

Dr. Cline is very thorough, and an interesting person to chat with. Great team overall, helpful and friendly!


StarStarStarStarStar Great service, and very caring staff!Thank you... —    (Patient since 2019)

Great service, and very caring staff! Thank you.


StarStarStarStarStar I was greeted with a welcoming smile! Inform... —    (Patient since 2018)

I was greeted with a welcoming smile! Informed that test were to be taken before seeing the doctor. Everything was completed in a timely fashion


StarStarStarStarStar My favorite eye doctors and I would highly reco... —    (Patient since 2010)

My favorite eye doctors and I would highly recommend. They are friendly and so so helpful!!


StarStarStarStarStar Been with Randolph Eye Associates, inc for almo... —    (Patient since 2006)

Been with Randolph Eye Associates, inc for almost forty years,I can't think of anyone else taking care of my vision. Thank you REA, inc for your great care.


StarStarStarStarStar The eye appointment  —    (Patient since 2008)

The eye appointment office was very clean and the staff very professional and helpful. All my questions were answered in a professional way and efficient. I enjoyed my limited stay there.


StarStarStarStarNo Star Strong history of serving the community  —    (Patient since 2011)

Strong history of serving the community


StarStarStarStarStar Very thorough professional eye exam —    (Patient since 2009)

Very thorough professional eye exam


StarStarStarStarStar SEEing is Believing!  —    (Patient since 2007)

Everyone is very nice and helpful . It’s a very comfortable atmosphere and my friends go there too. Thank you . MT


StarStarStarStarStar Exceptional service from all staff.  —    (Patient since 2010)

Exceptional service from all staff including receptionists and medical staff. Courteous, professional and customer oriented.


StarStarStarStarStar Great service really love my Dr Kline he make t... —    (Patient since 2014)

Great service really love my Dr Kline he make the trip less stressful and also the others very helpful and courteous


StarStarStarStarStar I've been with Randolph Eye for many years and ... —    (Patient since 2006)

I've been with Randolph Eye for many years and found everyone the to be thorough and knowledgeable as well as patient.


StarStarStarStarStar Outstanding  —    (Patient since 2007)

Outstanding Doctors and staff, up to date equipment and technology.


StarStarStarStarStar Great seeing you again The care was ex —    (Patient since 2017)

Great seeing you again The care was excellent


StarStarNo StarNo StarNo Star  —    (Patient since 2012)

My doctor and the people at the front desk were great. However, the old woman showing me glasses ruined the entire experience for me.


StarStarStarStarStar It was nice and easy and fast.Tbe staff is grea... —    (Patient since 2013)

It was nice and easy and fast.Tbe staff is great


StarStarStarStarStar I have been coming here for a long time and nev... —    (Patient since 2011)

I have been coming here for a long time and never had any problems.Dr Kline always perform a thorough examination of my eyes. PS.Great personality.


StarStarStarStarStar Prompt, knowledgeable service. —    (Patient since 2014)

Prompt, knowledgeable service.


StarStarStarStarNo Star waited one hour to be seen their for two hous —    (Patient since 2007)

waited one hour to be seen their for two hous


StarStarStarStarStar Huge Fan of Randolph Eye Associates! —    (Patient since 2011)

Every team member at Randolph Eye Associates goes out of his or her way to make me feel like a valued customer. They care about my eyes as much as I do, and they also do everything they can to personalize the experience and make it pleasant.


StarStarStarStarStar I'm so happy to go in my appointment to check ... —    (Patient since 2006)

I'm so happy to go in my appointment to check up my eyes, and Dr. Cline is a good eyes doctor


StarStarStarStarNo Star Long time patient —    (Patient since 2007)

The visit went well but it took three hours.


StarStarStarStarStar Great service for many years. —    (Patient since 2007)

My family has gone to Randolph Eye associates for many years. Always very courteous and helpful in everything they do.


StarStarStarStarStar 💕Randolph Eye —    (Patient since 2007)

I love Randolph Eye- I transferred here from Ronald Cline's in Boston 12 years ago. Couldnt be happier, convienant, very friendly staff, expediant & efficient service. I went in for eyeglasses repair, ended up needed my regular exam and got an appt for that next morning- wow how often does that occur.😊.. an array of affordable & designer eyewear options.. Cheers to Randolph Eye.


StarStarStarStarStar Highly recommend Dr Cline and staff for eye car... —    (Patient since 2006)

Highly recommend Dr Cline and staff for eye care needs


StarStarStarStarStar Assistant Program coodinator —    (Patient since 2018)

Excellent service.Had a wonderful time.


StarStarStarNo StarNo Star Not pleased with part of our experience  —    (Patient since 2012)

The staff are very nice but I was not pleased with the woman who works behind the eyeglasses fitting counter. She was also very pleasant in her interactions with customers but she kept my daughter waiting while she literally spent 15 minutes AFTER completing a fitting for what appeared to be a grandmother with her grandson discussing his school and travel plans and her own travel experiences. I watched this transpire from the seating area and since I am trying to teach my daughter how to handle these types of poor customer service situations I watched until I could not watch her being disrespected any longer and went over to my daughter to ask her if she felt comfortable with my intervening which she did not want me to do. I did report the incident to our physician who assured us that she would address it. Not sure that we will come back next year.


StarNo StarNo StarNo StarNo Star Horrible service by overcharging for glasses —    (Patient since 2019)

Horrible service by overcharging for glasses


StarStarStarStarStar Consistently excellent  —    (Patient since 2006)

The staff is very professional, from the reception area to the final eyeglass pick up. Dr. Zhang was patient and thorough, taking the time to determine my lens prescription and answering all my questions.


StarStarStarStarStar Staff is very professional every time I come in... —    (Patient since 2010)

Staff is very professional every time I come in. Barbara is wonderful, so attuned to what I need in terms of style and all the add ons, i.e., lenses, photosensitive and what looks good on me. Highly recommend Randolph Eye Associates.


StarStarStarStarStar From the front desk to the Medical personnel as... —    (Patient since 2019)

From the front desk to the Medical personnel as regards to my eyes being examined, it was a great and well satisfied experience to me.


StarStarStarStarStar  —    (Patient since 2006)

I Always enjoy the treatment I receive at Randolph Eye. The Staff is Great!!!


StarStarStarStarStar always nice to visit, the admin staff are very ... —    (Patient since 2006)

always nice to visit, the admin staff are very helpful. Appointment was on time.


StarStarStarStarNo Star Please, try to know who your patients are when ... —    (Patient since 2017)

Please, try to know who your patients are when they walk in. I was there for 20 minutes and somebody called my house asking about me?


StarStarStarStarStar Friendly, punctual, good customer service.  —    (Patient since 2007)

Friendly, punctual, good customer service.


StarStarStarStarStar Very professional and friendly environment. —    (Patient since 2014)

Very professional and friendly environment.


StarStarStarStarStar very friendly and professional in every aspect.... —    (Patient since 2006)

very friendly and professional in every aspect.


StarStarStarStarStar Always professional and accommodating been a cu... —    (Patient since 2006)

Always professional and accommodating been a customer for at least 20 years.


StarStarStarStarStar They treated me like family :) —    (Patient since 2006)

The staff at Randolph Eye treated me like family. Everyone from the front staff, to Barbara, to the doctor took great care of me. I had a worrisome problem with my right eye and they treated me right away and gave me expert care. So grateful for all of you! Many thanks!


StarStarStarStarStar This is not your average eye associates —    (Patient since 2019)

This is not your average eye associates. I was impressed by the service, the size of the place and the equipment. I highly recommend Randolph Eye Associates.


StarNo StarNo StarNo StarNo Star Should have been scheduled for a yearly exam in... —    (Patient since 2008)

Should have been scheduled for a yearly exam instead it was for pictures, not even the same doctor. Now I have to come back for the yearly. Big waste of time.


StarStarStarStarStar Randolph Eye is always thorough and I trust Dr ... —    (Patient since 2006)

Randolph Eye is always thorough and I trust Dr Cline implicitly.


StarStarStarStarStar Excellent service from front office and staff —    (Patient since 2011)

Excellent service from front office and staff


StarStarStarStarStar Everyone is always so helpful and polite,I love... —    (Patient since 2014)

Everyone is always so helpful and polite,I love going there the people at the front desk are so kind and thoughtful, and Barbara has a lot of patients.She is very helpful also.


StarStarStarStarStar Everyone is so caring —    (Patient since 2010)

Everyone is so caring


StarStarStarStarStar I see —    (Patient since 2014)

Everyone is awesome at Randolph Eye.


StarStarStarStarNo Star Takes the time to be personal and thoro —    (Patient since 2011)

Takes the time to be personal and thorough


StarStarStarStarStar First time visit was great. Was given great car... —    (Patient since 2019)

First time visit was great. Was given great care and all information needed.


StarStarStarStarStar One place have all the eyes exam done. Dr. is g... —    (Patient since 2007)

One place have all the eyes exam done. Dr. is good and every one working there are nice !!


StarStarStarStarStar By far the best experience I've had getting an ... —    (Patient since 2009)

By far the best experience I've had getting an eye exam.


StarNo StarNo StarNo StarNo Star People were really nice but I sat there for ove... —    (Patient since 2019)

People were really nice but I sat there for over an hour and did not see doctor. I left because I was told I'd be there for an hour total that day and I did not have additional hours to spend in a waiting room.


StarStarStarStarStar Great visit! —    (Patient since 2018)

Even though at first the front desk could not find my file she was still very pleasant! My wait was short. My eye care was very thorough. She explained the process and the type of glasses I would need. The next staff who helped me to pick out my glasses was very knowledgeable about the glasses and the prescription.


StarStarStarStarStar I am always impressed by the service and quali... —    (Patient since 2007)

I am always impressed by the service and quality of care you get here from start to finish


StarStarStarStarStar My experience was excellent. —    (Patient since 2016)

I had an awesome experience. I was seen on time, the doctor was pleasant and knowledgeable, and the glasses I picked out were beautiful. Thank you!


StarStarStarStarStar A very friendly and caring staff. A detailed e... —    (Patient since 2019)

A very friendly and caring staff. A detailed exam with everything being explained. After, I received good advice and help in choosing eyeglass frames! I will definitely make an annual visit to Randolph Eye!


StarStarStarStarStar The service was amazing, staff was very polite ... —    (Patient since 2019)

The service was amazing, staff was very polite and helpful. I would absolutely recommend Randolph Eye Associations to family and friends


StarStarStarStarStar Clean and professional environment. I met with ... —    (Patient since 2006)

Clean and professional environment. I met with new provider Dr Zhang. I highly recommend her to others.


StarStarStarStarStar It's always a pleasant experience when I come t... —    (Patient since 2012)

It's always a pleasant experience when I come there!.


StarStarStarStarStar I am, with you for many years, and the service ... —    (Patient since 2006)

I am, with you for many years, and the service that I receive is excellent always. Dr. Cline is a great Doctor.


StarStarStarStarStar  —    (Patient since 2019)

Everyone is very friendly and helpful. When picking out frames they are patient and honest. Which is exactly what I needed.


StarStarStarStarStar Entire staff is great!! Very professional and ... —    (Patient since 2008)

Entire staff is great!! Very professional and attentative. Doc very knowledgeable.


StarStarStarStarStar Super friendly and kind staff. I was in out qui... —    (Patient since 2015)

Super friendly and kind staff. I was in out quickly, with no troubles.


StarStarStarStarStar if you want the best, this is the place.... —    (Patient since 2006)

if you want the best, this is where you need to go! The staff is outstanding, caring and helpful. You will receive an excellent exam using up to date instrumentation, a perfect fit for your glasses, and the best care for you eyes.


StarStarStarStarStar  —    (Patient since 2006)

Top notch service. Friendly. Attended to my needs. Informative.


StarStarStarStarStar I didn't expect to get an appointment the minu... —    (Patient since 2006)

I didn't expect to get an appointment the minute I got in. Before I knew it, I got my eyes examined and new glasses are coming in next week


StarStarStarStarStar Very accommodating & staff is friendly and cour... —    (Patient since 2010)

Very accommodating & staff is friendly and courteous.


StarStarStarStarStar Everyone was so courteous and polite. They rea... —    (Patient since 2014)

Everyone was so courteous and polite. They really take time with you,and very through.


StarStarStarStarStar Everyone is very courteous and make u feel rela... —    (Patient since 2014)

Everyone is very courteous and make u feel relax and the wait time has improve


StarNo StarNo StarNo StarNo Star This was a very bad exper —    (Patient since 2017)

This was a very bad experience


StarStarStarStarStar I have been going to Randolph Eye Associates fo... —    (Patient since 2007)

I have been going to Randolph Eye Associates for almost 40 years. They have great customer service and always very pleasant. Barbara is always helpful when picking out new frames and lenses. The doctors are very knowledgeable and Answer questions anytime. I have never been disappointed with their service or products.


StarStarStarStarStar  —    (Patient since 2015)

I am very confident in the care I receive at Randolph Eye Associates. I know they have the most current technology and great doctors.


StarStarStarStarStar Always very professional. Great doctor and exc... —    (Patient since 2006)

Always very professional. Great doctor and exceptional service always


StarStarStarStarStar I’ve been with Dr. clone for over 20 years. The... —    (Patient since 2007)

I’ve been with Dr. clone for over 20 years. The service at your clinic is great now as it was then. Keep up the good work.


StarStarStarStarStar Have been very happy with service and warmth of... —    (Patient since 2016)

Have been very happy with service and warmth of employees


StarStarStarStarStar great service as usual, very professional crew ... —    (Patient since 2006)

great service as usual, very professional crew keep up the great work !!


StarStarStarStarStar Nice place, my eye doctor was nice. I thought... —    (Patient since 2019)

Nice place, my eye doctor was nice. I thought the front desk receptionists could have been more friendlier but, overall I would recommend.


StarStarStarStarStar Excellent service —    (Patient since 2015)

Excellent service , Doctor was very knowledgeable & clarified questions & concerns I had.


StarStarStarStarStar Excellent 👀 care provided by Dr Cline and Staf... —    (Patient since 2006)

Excellent 👀 care provided by Dr Cline and Staff for Twenty plus years


StarStarStarStarStar Helpful  —    (Patient since 2010)

The new doctor I had was super nice and easy to talk to and explained why she did things. It was a great experience!


StarStarStarStarStar  —    (Patient since 2011)

I received great care and attention to my eye needs. The office helps with my jnsurance needs especially Medicare. Dr. Kline provides great insights into eye health and answers all questions on eye care. Elliot Shapiro


StarStarStarStarStar Enjoyable and informative visit —    (Patient since 2011)

Enjoyable and informative visit


StarStarStarStarStar Every time I go there this service is excellent... —    (Patient since 2016)

Every time I go there this service is excellent and the staff and the doctors are wonderful highly recommend it.


StarStarStarStarStar  —    (Patient since 2014)

Staff and eye doctor were very professional and made me feel comfortable during my exam.


StarStarStarStarStar I feel that you need a little more variety of g... —    (Patient since 2012)

I feel that you need a little more variety of glasses


StarStarStarStarStar Visit with Dr. Zhang. —    (Patient since 2008)

My new doctor (Dr. Zhang) was very thorough with her exam. She was well informed of my conditions before I even got into the room, very knowledgeable and personable.


StarStarStarStarStar excellent treatment for the patients-thank you —    (Patient since 2018)

excellent treatment for the patients-thank you


StarStarStarStarStar  —    (Patient since 2017)

The doctor was great but the front desk staffs was unorganized and rude. I know she was busy training a new person, she didn't acknowledge as the patients entered the office....it took her 2+ minutes to say "I will be with you in a minute"..


StarStarStarStarStar My experience at Randolph Eye —    (Patient since 2016)

Randolph eye staff is both friendly and knowledgeable. They offer top of the line services and flexible payment options. I have no complaints.


StarStarStarStarStar Got the call to come in from a cancellation, wa... —    (Patient since 2012)

Got the call to come in from a cancellation, was great timing. Checked in, no problem. As usual greeted with smiles. Minimum wait, had an few tests, everything moved right along.Met Dr. Ding and she was very professional in her explanations and 1-2-3 i was out, got fitted for new glasses and all in all, everybody there very courteous and helpful!


StarStarStarStarStar Randolph Eye is highly recommend for your eye c... —    (Patient since 2009)

Randolph Eye is highly recommend for your eye care. I have been going for years along with my grandmother, parents and children and I’m 44. That says a lot. They really treat patients like family. It’s been great getting to know the Klein’s and their staff. They are knowledgeable, professional, affordable and honest. You can expect to find eye wear for a great price.


StarStarStarStarStar Very professional and supported to customer nee... —    (Patient since 2014)

Very professional and supported to customer need.


StarStarStarStarStar Excellent jobs for all of you guys. —    (Patient since 2010)

Excellent jobs for all of you guys.


StarStarStarStarStar In one word...excellent! The appointment was qu... —    (Patient since 2018)

In one word...excellent! The appointment was quick and on time. The doctor was courteous and very polite and choosing the glasses was painless. A very positive experience!


StarStarStarStarStar Thank you Randolph Eye Associates —    (Patient since 2009)

Even though I hadn't had an eye exam in a few years, my records were still there with all info needed. The women at the front desk were very helpful and professional. The Doctors are awesome. When it came time to order my glasses.... it couldn't have been better. I love Randolph Eye Associates. I highly recommend anyone to visit. Thank you Randolph Eye Associates.


StarStarStarStarStar Friendly,extremely patient with my teenager!!! —    (Patient since 2013)

Friendly,extremely patient with my teenager!!!


StarStarStarStarNo Star Waiting time is too long . Almost Saturday all ... —    (Patient since 2014)

Waiting time is too long . Almost Saturday all day is gone.


StarStarStarStarStar Yearly visit went well but I ve Never spent 3 h... —    (Patient since 2010)

Yearly visit went well but I ve Never spent 3 hours in a drs office.


StarStarStarStarStar It is great. they really he;p me with my eyes a... —    (Patient since 2015)

It is great. they really he;p me with my eyes and picking the right glasses


StarStarStarStarStar I find everyone in your organization, from rece... —    (Patient since 2009)

I find everyone in your organization, from reception to optical to medical, to be very professional and accomplished.


StarStarStarStarStar Professional and explained each process. Answer... —    (Patient since 2007)

Professional and explained each process. Answer questions when asked about procedures that is being performed. Pleasant doctors that are patience and understanding.


StarStarNo StarNo StarNo Star I love the doctor i saw but the staff is not ve... —    (Patient since 2015)

I love the doctor i saw but the staff is not very friendly also when i called i was told they took my ins. They did only for the exam not glasses when i asked where to go she told me to call the number on my card and ask them.


StarStarStarStarNo Star I appreciated the timely manner in which i was ... —    (Patient since 2007)

I appreciated the timely manner in which i was seen. I think the information that had to be collected was a bit too much.


StarStarStarStarStar My review rating is a 5 star rating. On the ser... —    (Patient since 2013)

My review rating is a 5 star rating. On the services, professionalism and my eye care at this facility, help put me at ease, because the staff are compote and curious in their professional service delivery of the services administered to me. This is why I would defiantly recommend this facility to my family, friends, neighbors, and others.


StarStarStarStarStar Very through appointment.  —    (Patient since 2013)

Very through appointment.


StarStarStarStarStar ... —    (Patient since 2010)

The individual who administered my vision tests was extremely professional, courteous, knowledgable and patient friendly. She is a truly a great asset to Randolph Eye.


StarStarStarStarStar The last service was 100% great. —    (Patient since 2014)

The last service was 100% great.


StarStarStarStarStar The doctor was outstanding and made me feel imp... —    (Patient since 2006)

The doctor was outstanding and made me feel important and that she care for my eyes. Thank you Doctor


StarStarStarStarStar friendly and knowledgeable  —    (Patient since 2016)

friendly and knowledgeable


StarStarStarStarStar Unscheduled Appointment —    (Patient since 2006)

I appreciate that Dr. Cline was able to take me on the spot. My eye was extremely irritated upon awakening causing blurred vision and constant watering. When I arrived at work and checked in with our school nurse, she suggested that I see my eye doctor right away. I called Randolph Eye as soon as they opened and was told to come right in. Dr. Cline had a strong suspicion of what the problem was, examined my eye, and provided an ointment for immediate relief. He then required me to use an OTC ointment daily that would keep the problem from future occurrence. He is so knowledgeable and caring in his treatment of patients.


StarStarStarStarNo Star I left work 1 1/2 hours early to get to my appo... —    (Patient since 2007)

I left work 1 1/2 hours early to get to my appointment on time, I was there 15 minutes before my schedule appointment, I waited for 1 hour and 1/2 before the doctor saw me. SInce the doctor was running so very late I would have appreciated a call or a text so I could have stayed at work and not lost out on 1 1/2 pay only to sit and wait.


StarStarStarStarStar Always treated like family when I go there. V... —    (Patient since 2008)

Always treated like family when I go there. Very thorough exam and honest. Full confidence in Randolph Eye Associates


StarStarStarStarStar had no problem with service had to go to walmar... —    (Patient since 2007)

had no problem with service had to go to walmart to have my prescription filled. they filled it with no problem


StarStarStarStarStar My optometrist of 30 years retired. I was on t... —    (Patient since 2018)

My optometrist of 30 years retired. I was on the search for a new doctor and my neighbor referred me to Randolph eye. I was quite happy with the homey atmosphere( the place I went to during the interim had a rather snobby air and I never felt comfortable). Dr. Zhang was wonderful and explained everything. I'm glad I made the switch.


StarStarStarStarStar Everyone at Randolph Eye Associates were very p... —    (Patient since 2011)

Everyone at Randolph Eye Associates were very polite and courteous that makes a examination so easy to done.


StarStarStarNo StarNo Star I made the appt a month in advance. I told the ... —    (Patient since 2012)

I made the appt a month in advance. I told the person that I made the call with, I was coming in for a long over due check up and she acknowledged that I hadnt been there in a few years. When I showed up, I was treated as a "new" client and my old paperwork and prescription and most important HISTORY where no where to be found. The benefit of continuing at your location was PAST MEDICAL HISTORY, which you failed to provide. I almost walked out. If i hadn't waited for a month, I would have. I had to take a vacation day from work for the appt.


StarStarStarStarStar I’ve come here since 1984. Love u guys❤️ —    (Patient since 2007)

I’ve come here since 1984. Love u guys❤️


StarStarStarStarStar Satisfied Patient —    (Patient since 2006)

Dr. Cline was his usual kind self. Although it was getting late, he still took his time with and solved my issue. The entire staff is kind and professional


StarStarStarStarStar  —    (Patient since 2006)

I did before don't feel the need to repeat it at this time .....you people are all great.


StarStarStarStarStar I was greeted and attended to promptly. My nee... —    (Patient since 2008)

I was greeted and attended to promptly. My need for glasses was resolved and I received an approximate day to return. I am pleased.


Reply

Hi Adele, I am glad we were able to help you so quick. Thank you for being a patient and we are always here to serve you. Josh

StarStarStarStarStar I have been going there for years and have been... —    (Patient since 2010)

I have been going there for years and have been happy there but my husband and I have not been happy with the girl at the window she needs some customer service training for sure, when we went the other day to pick up our glasses she told us to go down to the lower level and she would meet us there. she never acknowledged us took the glasses and set them down. never said a word to her coworker. after waiting 20 min he asked us what he could do for us and when we told him we were there to pick up our glasses he did not know where they were. all she has to do was communicate with him.


Reply

Mrs. Woodford, Thank you for your loyalty as a patient. I am very sorry that of the last experience with the front window. Do you remember who it was? We are always trying to make sure we have great staff and sometimes we need to remind or re train. Thank you for bringing it to my attention. Josh

StarStarStarStarStar Dr. Cline is a very dedicated, professional and... —    (Patient since 2010)

Dr. Cline is a very dedicated, professional and exceptional doctor. He gives his patients' health and welfare the highest concern. The patients are his number one concern. He clearly explains services, concerns and care.


StarStarStarStarStar T.  —    (Patient since 2016)

Dr Zhang was excellent. She is professional, calming, friendly, courteous and was very thorough and informative. I was comfortable and confident with her service. Thank you!


StarStarStarStarStar Randolph Eye Associates is GREAT! —    (Patient since 2007)

I have been going to Randolph Eye Associates for over 2 decades now and the service has always been excellent from the moment that I arrive, reception is friendly and courteous. I am a diabetic and I feel that I receive the best care for my eyes from Dr. Kline and his associates. I recommend them very much.


StarStarStarStarStar Everything was perfect. No problem at all.  —    (Patient since 2008)

Everything was perfect. No problem at all.


StarStarStarStarStar I have been going to this practice for more tha... —    (Patient since 2007)

I have been going to this practice for more than 10 years, very professional,clean and you are able to leave with a clear conclusion


StarStarStarStarStar Great Place! —    (Patient since 2018)

In and out...great service. Fast and efficient!


StarStarStarStarStar Grateful Customer —    (Patient since 2009)

Your receptionist, Suzanne, was very helpful in getting me an appointment, during a medical emergency. Dr. Rubin was very comforting in addressing my concerns.


StarNo StarNo StarNo StarNo Star The female Eye Dr. that I seen on my visit was ... —    (Patient since 2010)

The female Eye Dr. that I seen on my visit was very COLD, rude and was on the computer longer than needed, I think she was being despiteful because I was a little ticked that I had to wait 1 hour just to get my eyes checked. So she proceeded to stay on computer and I said. "DR's need to pay more attention to the HUMAN IN FRON OF THEM INSTEAD OF THE COMPUTER. That goes for all professions in the Medical field. BE MORE COMPASSIONATE .


StarStarStarStarStar Prompt, polite and efficent ,knowledgeable serv... —    (Patient since 2014)

Prompt, polite and efficent ,knowledgeable service.


StarStarStarStarNo Star The staffs were very friendly and professional.... —    (Patient since 2010)

The staffs were very friendly and professional.


StarStarStarStarStar Randolph eye is superb. I’ve been going there s... —    (Patient since 2010)

Randolph eye is superb. I’ve been going there since 1997


StarStarStarStarNo Star Fair lacking in some areas.  —    (Patient since 2012)

Fair lacking in some areas.


StarStarStarStarStar Fantastic!! —    (Patient since 2010)

Randolph eye associates is the best place for eye exams and contacts/glasses. The staff is friendly and knowledgeable and always willing to help. Even with their upcoming change regarding insurance coverage and glasses, they are still super willing to help their customers and truly treat everyone like they matter.


StarStarStarStarStar Love the services and prices —    (Patient since 2007)

I've been going to Randolph Eye Associates, Inc. for almost 20 years. They are professional, patients, affordable prices. I moved from Randolph to Quincy a few years ago and tried other places for my eye exam and glasses. Can't even compare to this place. I returned to Randolph Eye Associates after two years for their good services and good prices.


StarStarStarStarStar  —    (Patient since 2006)

I've been a client of Randolph Eye for over 40 years, before it was Randolph Eye. The level of service is still caring, patient, professional and knowledgeable. They always employ the latest technology and offer the latest styles in eyewear. My family represents four generations of customers. Thank you Randolph Eye (Dr. Ronald Cline).


StarStarStarStarNo Star friendly staff. tend to have to wait much longe... —    (Patient since 2007)

friendly staff. tend to have to wait much longer than time of appt to see Dr.


StarStarStarStarStar Dr. Rubin  —    (Patient since 2006)

Dr. Rubin is outstanding. She is the reason why I go to Randolph Eye. Her patience and understanding makes her special


StarStarStarStarStar Servicio muy profesional y amable. —    (Patient since 2009)

El optómetra que me atendió por primera vez fue muy amable y profesional al igual que las personas que están al frente nos atienden con amabalidad y una sonrisa en sus labios.


StarStarStarStarStar These are the best people in the eye business! ... —    (Patient since 2015)

These are the best people in the eye business! A real class act!


StarStarStarStarStar Everyone is awesome. Polite and courteous. —    (Patient since 2016)

Everyone is awesome. Polite and courteous.


StarStarStarStarStar Absolutely great care for my vision and wellbei... —    (Patient since 2006)

Absolutely great care for my vision and wellbeing. 👍🏽👍🏽👍🏽


StarStarStarStarStar I liked Lisa Rubin very well she was very thoro... —    (Patient since 2015)

I liked Lisa Rubin very well she was very thorough and explained everything.


StarStarStarStarStar  —    (Patient since 2011)

I've been going to Randolph Eye Associates, Inc at least twenty years or more and they have always been courteous to others and me. I look forward going to them years to come.


StarStarStarStarStar I had a problem with my eye I called for an app... —    (Patient since 2016)

I had a problem with my eye I called for an appointment they squeezed me in that day the service was remarkable. I would highly recommend Randolph Eye Associates they were also nice.


StarStarStarStarStar  —    (Patient since 2016)

The staff and doctors here make each experience pleasant and welcoming!


StarStarStarStarStar Always get Great service!!! —    (Patient since 2006)

Always get Great service!!!


StarStarStarStarStar My Doctor was very nice and thorough!  —    (Patient since 2012)

My Doctor was very nice and thorough!


StarStarStarStarStar Excellent Customer Service —    (Patient since 2006)

I had a work conflict that prevented me from getting the full comprehensive exam at the scheduled time of my appointment. The office manager worked with me and accommodated my request for a contract update exam. In addition I was able to reschedule the comprehensive exam. Randolph Eye really provided amazing customer service. Thank you!,,,


StarStarStarStarStar Rapid service and courteous staff. —    (Patient since 2008)

Rapid service and courteous staff.


StarStarStarStarStar People at front desk very pleasant, Dr. Rubin k... —    (Patient since 2009)

People at front desk very pleasant, Dr. Rubin knowledgeable and always ready to explain. Barbara is super friendly & right there with advice on glasses and their look. I have been a customer for years and will continue.


StarStarStarStarStar When you go there they make you feel very comfo... —    (Patient since 2006)

When you go there they make you feel very comfortable great service. Thanks


StarStarStarStarStar GREAT SERVICE AND VERY CONSIDERATE  —    (Patient since 2011)

GREAT SERVICE AND VERY CONSIDERATE OF MY FINANCIAL STATUS AT THIS TIME . I RECIEVE VERY GOOD CARE FOR MY EYES AT R.E.A. AND THAT IS WHY THEY ARE MY EYE CARE DOCTORS AND HAVE BEEN FOR MANY YEARS.


StarStarStarStarStar Great staff, friendly and accommodating. A woma... —    (Patient since 2013)

Great staff, friendly and accommodating. A woman was very patient and helpful with me when I took forever picking the right frame. No lie, 30 pairs at least, and she just kept grabbing new ones for me ☺️ Love my eye doctor!


StarStarStarStarStar I would highly recommend Randolph Eye Associate... —    (Patient since 2010)

I would highly recommend Randolph Eye Associates to all. I have been a patient for several years and have always been treated with the utmost professionalism and in a caring way.


StarStarStarStarStar It was a very thorough exam —    (Patient since 2007)

It was a very thorough exam


StarStarStarStarStar I can't begin to thank all of you for your conc... —    (Patient since 2006)

I can't begin to thank all of you for your concern and well being for me when I came in last Tuesday. I was really scared because I thought i had a piece of glass in my eye. As I said when I left "there isn't a better eye care place than the office of Randolph Eye" Thank you for always being there when I need help. You are all wonderful caring people. And your care is Five Star !!!


StarStarStarStarStar Great set and great doctors.... —    (Patient since 2007)

Great set and great doctors....


StarStarStarStarNo Star  —    (Patient since 2015)

staff is very pleasant. I didn't even know my insurance coverage offered 1 pair of "free" glasses, for each member in the family, but 1 of the staff members knew, she did not hesitate to let me know and I appreciated that. thank you lady at glasses counter.


StarStarStarStarStar They are very thorough and friendly. Dr. Rubin ... —    (Patient since 2015)

They are very thorough and friendly. Dr. Rubin is awesome!


StarStarStarStarStar I enjoy getting appointment reminders —    (Patient since 2006)

I enjoy getting appointment reminders


StarStarStarStarStar Everyone is always very nice & very gracious —    (Patient since 2010)

Everyone is always very nice & very gracious


StarStarStarStarStar It is a very thorough exam in a pleasant atmosp... —    (Patient since 2011)

It is a very thorough exam in a pleasant atmosphere


StarStarStarStarStar I would recommend Randolph Eye Assoc to everyon... —    (Patient since 2014)

I would recommend Randolph Eye Assoc to everyone. This office is very personable, professional and very friendly. Fantastic staff and Doctors


StarStarStarStarStar Dr Rubin is great ! —    (Patient since 2006)

Dr Rubin is great !! Very pleasant and professional. Listens to you and does whatever she can to help.


StarStarStarStarStar Every visit is always a pleasure. The staff is ... —    (Patient since 2010)

Every visit is always a pleasure. The staff is always welcoming and professional.


StarStarStarStarStar Each time I go to my Appointment the service th... —    (Patient since 2006)

Each time I go to my Appointment the service that I receive is excellent.


StarStarStarStarStar In Monday 2:45-made appt with front desk lady o... —    (Patient since 2006)

In Monday 2:45-made appt with front desk lady on the left. Very pleasant-didn't mind if I had to do a reschedule on original date.


StarStarStarStarStar Ron & Barbara Cline are both professional and c... —    (Patient since 2006)

Ron & Barbara Cline are both professional and compassionate individuals. I highly recommend Dr. Cline for his knowledge and expertise in the area of eye health and vision. Barbara always finds the perfect frame for my face. She’s not afraid to say if something isn’t right even if I might like it. She’ll try dozens of frames to get the perfect pair. She never tries to up sell me on the more expensive frames either. They are a great team and their staff is top notch.


StarStarStarStarStar . —    (Patient since 2006)

No problems at all. Appointment was done professionally. All questions were answered satisfactorily..


StarStarStarStarStar Always courteous, Always professional! —    (Patient since 2007)

Always courteous, Always professional!


StarStarStarStarNo Star Wait to long to see doctor could check in go food  —    (Patient since 2012)

Wait to long to see doctor could go food shopping come back and still wait


StarStarStarStarNo Star Dr. Rubin is amazing. She explains each procedu... —    (Patient since 2006)

Dr. Rubin is amazing. She explains each procedure and goes of the results carefully. Highly recommend.


StarStarStarStarStar IT'S ALWAYS PLEASENT THERE!.  —    (Patient since 2012)

IT'S ALWAYS PLEASENT THERE!.


StarStarStarStarNo Star Friendly and professional office  —    (Patient since 2016)

Friendly and professional office


StarStarStarStarStar My service was very good . Thank you. —    (Patient since 2008)

My service was very good . Thank you.


StarStarStarStarStar Great service and nice Drs —    (Patient since 2012)

Great service and nice Drs


StarStarStarStarStar Great service and friendly service —    (Patient since 2013)

Great service and friendly service


StarStarStarStarStar My optometrist was very nice and professional. ... —    (Patient since 2012)

My optometrist was very nice and professional. Great job!


StarStarStarStarStar Five Stars —    (Patient since 2007)

Excellent staff and Professional clinicians. No reason to go anywhere else!


StarStarStarNo StarNo Star The doctors and front staff are great and have ... —    (Patient since 2015)

The doctors and front staff are great and have amicable demeanor. However, there is an individual in the frame/ glasses area that is rude and speaks confiendtial information in front of everyone. She mentioned to me that my MassHealth insurance only provides certain frames in front of other patients, and I felt embarrassed. She is like this all the time I go in for a check up. Stigmatizing, judging and assuming I can’t afford frames that are expensive. So I left emberrased On my last appointment. This person seems to have a brut personality and lacks cultural sensitivity and interpersonal communication.


StarStarStarNo StarNo Star Tom Donovan appointment —    (Patient since 2008)

First of all, thank you for allowing me to come in earlier on a cancellation appointment. The following are complaints/recommendations that may help with future patients: 1. Why do you have someone take out their contact lenses first to do the baseline eye test (w/machine to see red house), then put contact lenses back in to do next test, then take contact lenses out to do regular eye exam, and then finally out lenses back in? I have trouble putting my right lense in and had to do this an extra time (or maybe two extra times). 2. Give patient option to dilate eyes. I came on the day of the bad snow storm and could barely see going home because of my eyes being dilated. Dr. Cline just puts drops in my eyes without telling me what they were and no choice by me if wanted to do that test. 3. Appointments are too long! I was there almost two hours. From past experience, a full eye exam shouldn't take more than an hour.


Reply

Mr. Donovan, Thank you for your feedback and it was duly noted in January. I realized you have not received a response and even though it is not timely, I wanted to let you know that I spoken to our General Manager about the contacts and testing. Your are 100% that your appointment was to long. That was our 1st week going live on electronic records, that may have played a role in the length of exam. Thank you again for your feedback. Josh

StarStarStarStarStar Great doctors and great service. I wouldn’t go ... —    (Patient since 2007)

Great doctors and great service. I wouldn’t go anywhere else.


StarStarStarStarStar Excellent service as always —    (Patient since 2006)

Excellent service as always


StarStarStarStarStar Glynnis and dr Rubin are excellent.  —    (Patient since 2006)

Glynn is is wonderful with fitting glasses and dr Rubin is the best.


StarStarStarStarStar Excellent office staff & doctors. —    (Patient since 2014)

Excellent office staff & doctors.


StarStarStarStarStar Very thorough, very courteous and helpful —    (Patient since 2010)

Very thorough, very courteous and helpful


StarStarStarStarStar Staff was great from the day I booked the appoi... —    (Patient since 2014)

Staff was great from the day I booked the appointment and fantastic during my appointment.


StarStarStarStarStar Extrodinary Staff !!! —    (Patient since 2017)

The staff are absolutely kind and caring. I am always satisfied whenever I need a visit. There is nothing negative I could say about anyone working there. My Optometrist is the owner, Dr. Ronald Cline. He is amazing, funny, and to the point. Go make a visit. You will not regret it !


StarStarStarStarStar My doctor was awesome!Barbara is super —    (Patient since 2015)

My doctor was awesome! Barbara is super


StarStarStarStarStar I made an appointment early because I had anoth... —    (Patient since 2015)

I made an appointment early because I had another one at 10.30. I wasn't ready for that and ending up rushing the end of the appointment. I still do not understand if I mark off not to have that extra test I still have it. I didn't think having it every other year would be bad if I wasn't having a problem.


StarStarStarStarStar Las personas que trabajan en este lugar siempre... —    (Patient since 2009)

Las personas que trabajan en este lugar siempre son muy profesionales y amables. Me encanta sobre todo el trato de la Dra. Natalie Schaeffer quien me atendió, por su profesionalismo, conocimientos de lo que hace y su amabilidad.


StarStarStarStarStar Some of the office staff are not friendly and h... —    (Patient since 2006)

Some of the office staff are not friendly and have poor telephone etiquette . Others on the office staff are excellent. Based on my last phone call from the poor office staff l would think twice about coming back and recommending your practice . They were rude and uninformed. Because certain office staff are friendly and knowledgeable I will continue to come to randolph eye .


StarStarStarStarNo Star I like the location and convenience but I waite... —    (Patient since 2015)

I like the location and convenience but I waited about 2x as long as my time with the doctor actually was.


StarStarStarStarStar The Way I like It —    (Patient since 2012)

Always pleasant. Greeted at window, sat for a few minutes,went to a test, sat back down, a few minutes later seen the Dr. Tested there, dialated, within short time frame, back to her for final look see, Given a clean bill and checkedout. See you next year....Great!


StarStarStarStarStar Randolph Eye Associates is great! The staff is ... —    (Patient since 2010)

Randolph Eye Associates is great! The staff is so wonderful. They are always a great help and very patient when picking out new glasses which can be a hard long process. Highly recommend.


StarStarStarStarStar Friendly, kind and professional staff! —    (Patient since 2007)

Friendly, kind and professional staff!


StarStarStarStarStar Excellent job to all of you  —    (Patient since 2012)

Excellent job to all of you


StarStarStarStarStar very nice and friendly place  —    (Patient since 2015)

very nice and friendly place


StarStarStarStarNo Star the doctor are very good and professional —    (Patient since 2015)

the doctor are very good and professional


StarStarStarStarStar Very friendly and fast service!! The entire fam... —    (Patient since 2017)

Very friendly and fast service!! The entire family goes here! Very patient with my kids!


StarStarStarStarStar  —    (Patient since 2007)

Excellent service and great knowledge of the provider. Takes time to address you needs


StarStarStarStarStar Very professional office staff and very helpfu... —    (Patient since 2013)

Very professional office staff and very helpful


StarStarStarStarStar  —    (Patient since 2006)

My husband and I have been patients of Randolph Eye for many years. We have nothing but wonderful things to say about the service and the staff! Dr. Lisa Rubin has been our doctor all these years and we are very pleased with her exams and recommendations.


StarStarStarStarStar I have found all visits very informative and ke... —    (Patient since 2007)

I have found all visits very informative and keyed to my specific questions.


StarStarStarStarStar The staff, sevice and care is exceptional in th... —    (Patient since 2014)

The staff, sevice and care is exceptional in the office


StarStarStarStarStar Good, through care. Everyone is very nice and k... —    (Patient since 2013)

Good, through care. Everyone is very nice and kind


StarStarStarStarStar Best eye exam I've ever had. I really felt lik... —    (Patient since 2016)

Best eye exam I've ever had. I really felt like they really cared to make sure I received the most thorough exam to help with my vision now and down the road.


StarStarStarStarStar I 've recently seen my eyes doctor, wow, what ... —    (Patient since 2014)

I 've recently seen my eyes doctor, wow, what a difference. I always hesitated to dilate my eye, with the reassuring from the doctor, I did it, there was no regrets, it didn't bother my eyes, everything went perfect.


StarStarStarStarStar I was supposed to hear either from Lisa Rubin a... —    (Patient since 2006)

I was supposed to hear either from Lisa Rubin about her converstion with my diabetes doctor would you please remind her ond ask her to get back to either on my house phone or my cell thank you


StarStarStarStarStar Dr. Rubin is the best. Always so friendly and ... —    (Patient since 2007)

Dr. Rubin is the best. Always so friendly and kind. I never feel like I am just a patient when I see Dr. Rubin.


StarStarStarStarStar The doctor is very knowledgeable and nice. 5sta... —    (Patient since 2006)

The doctor is very knowledgeable and nice. 5stars


StarStarStarStarStar Professional and complete eye care. Friendly an... —    (Patient since 2009)

Professional and complete eye care. Friendly and competent receptionists.


StarStarStarStarStar Pleasant workers at front desk and behind adju... —    (Patient since 2006)

Pleasant workers at front desk and behind adjustment area. Customer for over 26 yrs with both Barbra and Ronald vry professional -have much confidence in them.


StarStarStarStarNo Star Great experience in general. Only thing was si... —    (Patient since 2017)

Great experience in general. Only thing was sitting with the older woman with glasses picking out frames....she was sort of short and curt. Seemed impatient with me trying on frames. Bob was fantastic!!!! He is full of energy, polite, caring and went the extra mile.


StarStarStarStarNo Star I'm very satisfied with customer service. —    (Patient since 2014)

I'm very satisfied with customer service.


StarStarStarStarStar No one knew I suffer from panic attacks. I have... —    (Patient since 2011)

No one knew I suffer from panic attacks. I haven't been there since 2013. The doctor that I saw was so nice and made me so comfortable. I would recommend you and I already have to an anxiety support group I'm in. I was totally relaxed during my exam. I will be back every year for a check up. Thanks for making my experience comfortable.


StarStarStarStarStar  —    (Patient since 2017)

I was impressed with the professionalism of Dr. Cline and his staff


StarStarStarStarNo Star Every one was kind to me and answer any questio... —    (Patient since 2010)

Every one was kind to me and answer any questions i ask


StarStarStarStarStar Love you guys for over 30 years❤️ —    (Patient since 2007)

Love you guys for over 30 years❤️


StarStarStarStarStar Dr Cline and staff again demonstrate their cari... —    (Patient since 2006)

Dr Cline and staff again demonstrate their caring for my vision.


StarStarStarStarNo Star Thorough eye care. The Optometrist was very kin... —    (Patient since 2017)

Thorough eye care. The Optometrist was very kind. As a matter of fact, the owner took care of my eyes and I'll definitely return.


StarStarStarStarStar The doctor was great and answered all my questi... —    (Patient since 2010)

The doctor was great and answered all my questions.


StarStarStarStarNo Star Dr. Shaeffer is very kind and easy to talk to! ... —    (Patient since 2006)

Dr. Shaeffer is very kind and easy to talk to! She was very helpful to get my contact fitting just right with different options and so forth. She's very personable and knowledgeable.


StarStarStarStarNo Star Duncan Arsenault - Dr. Rubin is great!!! She ta... —    (Patient since 2015)

Duncan Arsenault - Dr. Rubin is great!!! She takes her time is personable and communicates, speaks and listens, well.


StarStarStarStarStar I don't really use your online presence, althou... —    (Patient since 2009)

I don't really use your online presence, although I did just sign up for your newslatter during my last visit.


StarStarStarStarStar Randolph Eye Associates is wonderful!  —    (Patient since 2007)

Randolph Eye Associates is wonderful! I have been going there for many years and the service has always been professional and courteous. In this day and time of always rushing around, especially being rushed in a medical setting, it is just the opposite at Randolph Eye Assoc. The staff is always friendly and helpful and I would highly recommend Randolph Eye Associates because of their work ethic and I always trust them to treat me right!


StarStarNo StarNo StarNo Star  —    (Patient since 2017)

Did not request previous medical history as a new patient, so there was confusion in comparing my previous contact prescription.


StarStarStarStarStar Prompt service, clear adequate explanations of ... —    (Patient since 2014)

Prompt service, clear adequate explanations of testing, answered all questions, concerns


StarStarStarStarNo Star Very nice establishment and always pleasant. Dr... —    (Patient since 2006)

Very nice establishment and always pleasant. Dr Rubin is great


StarStarStarStarStar  —    (Patient since 2010)

Clean surroundings Friendly and courteous office staff. Very satisfied with my eyes examinations.


StarStarStarStarStar Friendly staff and extremely competent staff. ... —    (Patient since 2007)

Friendly staff and extremely competent staff. Customer for 40 years. Highly recommend.


StarStarStarStarStar Dr Rubin is the best. What an awesome Doctor an... —    (Patient since 2008)

Dr Rubin is the best. What an awesome Doctor and great personality. Always a pleasure to see her.


StarStarStarStarStar Staff are very warming and friendly, you get in... —    (Patient since 2015)

Staff are very warming and friendly, you get in and out in a very timely matter. Great designer frames that are reasonably priced. You can't go wrong here.


StarStarNo StarNo StarNo Star Davis vision very limited, need improvement  —    (Patient since 2017)

the office visit was good, but, quality, appealing, exciting frames were not available without spending hundreds of dollars extra; outside coverage.


StarStarStarStarStar Simply the Best —    (Patient since 2006)

Everyone in the office does their best to make you feel that you are the most important patient. Very professional, always helpful, pleasant and above all...caring. I'm a long time patient and drive 60 miles to go to their office because they are outstanding.


StarStarStarStarStar great staff, great doctors! —    (Patient since 2006)

great staff, great doctors!


StarStarStarStarStar Not happy —    (Patient since 2013)

The young lady that took me to the back to the pre-testing was not too friendly. She asked me how I was doing under her breath. When I didn't answer I was expecting her to follow up with repeating the question or at least say, Oh I see you are not feeling well. Anything we can do such as offer you some water, or can I offer you some tissues. Just the mere fact she did not speak to me after she asked me that question showed me she was not interested.


StarStarStarStarStar Great eyecare professionals —    (Patient since 2006)

Dr. Cline and his staff are wonderful. I trust him fully.


StarStarStarStarStar I'm a happy new patient! —    (Patient since 2017)

I recently visited for the first time, and I liked that this office was willing and able to fit me in for an appointment in a short period of time. They were also extremely fast in filling my frames with my prescription. This customer service feature was very impressive! I will state that it is convenient in location to my home, and this was the biggest driver for choosing them over a couple of the other local offices, in addition to their YELP score. The only issue that I have is that it seemed a bit "cluttered" in some of the examining rooms. Also, the selection of designer frames that complemented my face was limited.


StarStarStarStarStar I had a very very great experience  —    (Patient since 2017)

I had a very very great experience


StarStarStarStarStar Always professional and friendly. Dr. Rubin is... —    (Patient since 2011)

Always professional and friendly. Dr. Rubin is the best


StarStarStarStarStar Very professional, answered all my questions an... —    (Patient since 2017)

Very professional, answered all my questions and I did not feel rushed


StarStarStarStarStar Very friendly staff and helpful.Thorough eye e... —    (Patient since 2006)

Very friendly staff and helpful. Thorough eye exam.


StarStarStarStarStar Where do I begin??? The appointment desk....al... —    (Patient since 2007)

Where do I begin??? The appointment desk....always kind, patient, helpful, takes time to help in any way possible! The Doctors who perform your tests are REMARKABLE and always ready to go the extra mile with information, helpful suggestions, complete and thorough checkups and care, and any needs you may have!! I just got the most complimentary eyeglasses (shape and color) I have ever had!!! They are absolutely the best I have been to in my 35 years of vision care!!!!


StarStarStarStarStar Everyone is extremely professional, friendly, a... —    (Patient since 2013)

Everyone is extremely professional, friendly, and courteous


StarStarStarStarStar Dr. Rubin is awesome, she goes above and beyond... —    (Patient since 2008)

Dr. Rubin is awesome, she goes above and beyond in care, Barbara is very caring and a great help in choosing glasses, the office staff is wonderful. I've been going here for years and will continue with my eye care here.


StarStarStarStarStar Was very impressed with the exam I was given. ... —    (Patient since 2007)

Was very impressed with the exam I was given. Very comprehensive.


StarStarStarStarStar The best in eye care is here —    (Patient since 2006)

I have been a patient for 20 plus years, and the care has been outstanding. excellent exam, great staff, very caring office.


StarStarStarStarStar Everyone was pleasant and helpful —    (Patient since 2013)

Everyone was pleasant and helpful


StarStarStarStarStar  —    (Patient since 2007)

my husband and I have been coming here for years and are quite happy with the practice all around ie exams selection of frames and the staff


StarStarStarStarStar I always receive great personalized care at Ran... —    (Patient since 2014)

I always receive great personalized care at Randolph Eye. Very friendly and courteous staff.


StarStarStarNo StarNo Star Overall, ok... but wait time is an issue.  —    (Patient since 2016)

Everything about this office is great and fine. No complaints or issues the workers are very nice, except the wait. Saturday I stopped in to ask about urgent appts because I was having a stinging feeling in my eye and could barely keep them open. I was told the sr was booked but if I could wait would squeeze me in. After waiting an hour and 40 mins, I told the receptionist I was going to leave. The regularly scheduled patients were complaining and waiting over an hour themselves and several were on the verge of rescheduling and leaving so there was no way I was going to fit and if I did, I would've felt badly for making the scheduled patients wait even longer. So I left. My eye is still in pain, but I think I self diagnosed myself via the internet with a pinguecula. My old eye dr had a smaller office with 2 employees and himself, I left because of the lack of evening/weekend hours but I called him back to schedule an appt. I never waited there and was in and out in a flash. He also doesn't do the whole dialating thing yearly, only as necessary. And doesn't charge for a yearly contact lens fitting like Randolph eye does.


StarStarStarStarStar If someone is looking for an Eye care provider ... —    (Patient since 2007)

If someone is looking for an Eye care provider who give excellent service I would recommend Randolph Eye. All the staff are always helpful. I've been seeing Dr. Rubin for years would highly recommend her.


StarStarStarStarStar I was very happy with my visit —    (Patient since 2007)

I was very happy with my visit


StarStarStarStarStar Everything was very professional, and I was mad... —    (Patient since 2017)

Everything was very professional, and I was made to feel comfortable at all steps of the way. The doctor appeared very competent.


StarStarStarStarStar Everyone at Randolph eye is kind and helpful. G... —    (Patient since 2017)

Everyone at Randolph eye is kind and helpful. Great service!!!


Reply

Thank you for your review. Josh Cline VP of Operations

StarStarStarStarStar Great front desk staff that make you feel welco... —    (Patient since 2010)

Great front desk staff that make you feel welcomes and the doctors are always so kind. When picking out glasses they never rush you in your decision and help you pick frames that look best on your face. Always a great experience


Reply

Thank you for the positive feedback. Josh Cline VP of Operations

StarStarStarStarStar Dr. Schaeffer was very professional, she answer... —    (Patient since 2006)

Dr. Schaeffer was very professional, she answered all my questions thoroughly and took the time to explain what she was doing and why she was doing it for my comprehensive eye exam.


Reply

Thank you! Patient care is very important to us. Josh Cline VP of Operations

StarStarStarStarStar ... —    (Patient since 2008)

I have been very satisfied with the care and professional manner. I have eye appointments without difficulty and . reasonable wait time. .


StarStarStarStarStar THE EYES HAVE IT! —    (Patient since 2007)

I have been a patient of Dr. Ronald Cline for many many years.....Randolph Eye is the only place I would trust with my exams.


StarStarStarStarStar I have been going to Dr. Cline for many years. ... —    (Patient since 2006)

I have been going to Dr. Cline for many years. I do want to speak with him about something he told me about macular degeneration. He did not go into detail and I need to talk with him.


StarStarStarStarStar The eye doctor was great. Explained different t... —    (Patient since 2014)

The eye doctor was great. Explained different things. Didn't feel rushed. The women that help with the glasses are patient and helpful.


StarStarStarStarStar I have been a patient for over 25 years and hop... —    (Patient since 2007)

I have been a patient for over 25 years and hope that the Clines never retire! Barbara, Ron and the entire staff (including the new doctor....love her!!!) always provide a positive experience to me. I have early glaucoma in my family and feel 100% confident in this practice because they always have the latest technology available to give me a comprehensive evaluation each year.


StarStarStarStarStar The Doctors and office workers are so helpful. ... —    (Patient since 2006)

The Doctors and office workers are so helpful. Everyone goes well beyond the norm to make your visit a pleasant, informative and well executed experience. Anything you may need is addressed so professionally that you actually look forward to your next visit. I feel completely safe in their competent care. Thank you Randolph Eye associates Inc.


StarStarStarStarStar  —    (Patient since 2007)

Have been going to Randolph Eye for about 30 years. The doctors are great and Barbara is always helpful. I found at my last visit the front desk staff not as attentive as in the past.


StarStarStarStarStar Dr. Natalie was very thorough and professional.... —    (Patient since 2008)

Dr. Natalie was very thorough and professional. I have great confidence in her judgment.


StarStarStarStarStar I've been coming to Randolph Eye Associates for... —    (Patient since 2008)

I've been coming to Randolph Eye Associates for years and they never disappoint . My first time seeing Dr. Tiffany and it was a great experience , from the front desk to the Dr's , Randolph Eye is amazing .


StarStarStarStarStar I recommend Dr Cline & Wayne LePage all the tim... —    (Patient since 2009)

I recommend Dr Cline & Wayne LePage all the time...they are the best!! Its always a pleasure to see them and their clinical skills are excellent!


StarStarStarStarStar  —    (Patient since 2007)

Dr. Cline and his associates are very thorough with their eye exams. My family and I have been going there for over 30 years. We feel confident we are getting a complete exam. The eyeglass and contact lens selection is huge and Barbara Cline makes sure you are happy with your choice.


StarStarStarStarStar For twenty plus years Dr Cline and staff have t... —    (Patient since 2006)

For twenty plus years Dr Cline and staff have taken care of our vision needs along with his interpersonal skills.


StarStarStarStarStar Randolph eye has a great customer service and t... —    (Patient since 2006)

Randolph eye has a great customer service and the team makes me feel like I'm home.


StarStarStarStarStar One of the best offices. —    (Patient since 2014)

One of the best offices I've been to. Unlike other offices they don't try and sell you options for glasses that you don't need. My doctor was very nice and answered everyone of my questions and explained the tests as we went along. I love all the options of glasses and finding a frame was not at all difficult. Despite the New Years rush I was able to get an appointment and my waiting time was, at max, 5-10 minutes.


StarStarStarStarStar Yearly exam —    (Patient since 2007)

It was a pleasure meeting Dr.Natalie Schaffer. She was very professional and very thorough. I also felt very comfortable asking her eye health related questions.


StarStarStarStarStar I've been going to Randolph eye for many years.... —    (Patient since 2007)

I've been going to Randolph eye for many years. The doctors and the staff are always very patient and helpful. You feel like family the minute you walk through the doors.


StarStarStarStarStar Excelente atención.. —    (Patient since 2009)

Me encantó la optómetra que me atendió, Dra. Natalie Schaeffer. Fue bien atenta, amable y muy profesional. Espero sea ella la que me atienda siempre. Lo único que no me gusta es que siempre que voy a la oficina me da asma pues hay un olor como a cigarrillo y eso a mí me afecta por mi condición de asmática. Y lo malo es que luego estoy varias semanas bien sensitiva a los olores.


StarStarStarStarStar As always, everybody was very attentive for my ... —    (Patient since 2010)

As always, everybody was very attentive for my needs.Excellent care


StarStarStarNo StarNo Star Good place to go for eye checkup and glasses —    (Patient since 2013)

Staff are friendly and attentive. They take the time with each patient and are still punctal. Only issue...asking me, the patient, to get a referral from primary care physician at the end if my appointment was inconvenient and unprofessional.


StarStarStarStarStar Dr Lisa Rubin is a wonderful optometrist. Wayne... —    (Patient since 2006)

Dr Lisa Rubin is a wonderful optometrist. Wayne was so good about getting my lenses completed in a timely manner plus he was so good to work with. He was very helpful.


StarStarStarStarStar Randolph Eye Associates is Wonderful —    (Patient since 2007)

Randolph Eye Associates is Wonderful


StarStarStarStarStar Best eye Dr. —    (Patient since 2010)

Dr. Li saved my eye sight three years ago by diagnosing my retinal detachment and immediately sent me to Mass. Eye and Ear! She has reassured me I will be fine after a small procedure from my latest problem. Thank you.


StarStarStarStarStar Everyone is so courteous —    (Patient since 2010)

Everyone is so courteous


StarStarStarStarStar  —    (Patient since 2013)

Very positive appointment. Dr. Rubin was thorough, informative and personable. I would like her as my Dr. for every exam.


StarStarStarStarStar Been going to Randolph Eye for over 20 years, t... —    (Patient since 2007)

Been going to Randolph Eye for over 20 years, they are like family and treat you with the care and respect.


StarStarStarStarNo Star Eye appointment —    (Patient since 2008)

I hav been satisfied with the satisfied found Dr Cline professional and answers my questions. Eyewear fine and fitting properly. . Appointment as scheduled.


StarStarStarStarStar  —    (Patient since 2014)

I wouldn't go anywhere else for an eye exam or purchase of glasses other than Randolph Eye Associates. I've been going there for years and will continue to do so. The whole staff is fabulous, and Dr. Kline and Barbra are the best.


StarStarStarStarStar  —    (Patient since 2013)

Very friendly and professional. They really care for their patience.


StarStarStarStarStar Professional and personal service. ... —    (Patient since 2006)

Professional and personal service.


StarStarStarStarStar Great eye office —    (Patient since 2008)

I have been going here for years and they always are there for me when I have a problem, Dr. Rubin is very thorough and very caring.


StarStarStarStarStar Excellent service as always... —    (Patient since 2013)

Excellent service as always


StarStarStarStarStar Everything was good....I waited quite a while due... —    (Patient since 2007)

Everything was good....I waited quite a while due to a series of errors, but that is not the usual....I love the office and Dr. Rubin is the best!!!


StarStarStarStarStar Good job that you all doing.... —    (Patient since 2012)

Good job that you all doing.


StarStarStarStarStar  —    (Patient since 2007)

Both Doreen and I love Dr Lisa and all you guys at Randolph Eye. You are the best


StarStarStarStarStar Everyone is always helpful and willing to help ev... —    (Patient since 2011)

Everyone is always helpful and willing to help every time I wslkthru your front door Doctor was great Thanku


StarStarStarStarStar Satisfied long time patient. —    (Patient since 2008)

I have been going to Randolph Eye associates for years, and I truly appreciate their professionalism and the service.


StarStarStarStarStar  —    (Patient since 2006)

very professional! Never a problem


StarStarStarStarStar I've been seeing Dr. Cline for years. He is very... —    (Patient since 2006)

I've been seeing Dr. Cline for years. He is very professional and thorough and has brought on more professionals to handle the volume of patients. I highly recommend Randolph Eye Associates.


StarStarStarStarStar Never leaving.  —    (Patient since 2008)

Me and my family have been coming here for many years. We well will continue to come forever.


StarStarStarStarStar Always look forward to my Eye Care appointments.... —    (Patient since 2006)

Always look forward to my Eye Care appointments.


StarStarStarStarStar Satisfaction Guaranteed —    (Patient since 2007)

The operation is very organized which helps your appointment just flow. The reception desk is welcoming and work in support of each other so your service is performed in a timely manner Technical support staff very knowledgable Exam equipment and process appears very state of the art and Barbara and the staff at the fitting counter complete your visit in a quality manner


StarStarStarStarStar All people in the office are professional and courteous.... —    (Patient since 2006)

All people in the office are professional and courteous.


StarStarStarStarStar You guys are the best. Since 1984. Would never want to go anywhere else... —    (Patient since 2007)

You guys are the best. Since 1984. Would never want to go anywhere else


StarStarStarStarStar Concern for the patient is evident in the care provided by your office... —    (Patient since 2012)

Concern for the patient is evident in the care provided by your office


StarStarStarStarStar Simply the best —    (Patient since 2006)

Excellent in every aspect of care,Sevices,professionalism,& cost, I tell everyone who comments on my eyewear.. & sometimes even when they don't!


StarStarStarStarStar Simply the best —    (Patient since 2006)

Excellent in every aspect of care,Sevices,professionalism,& cost, I tell everyone who comments on my eyewear.. & sometimes even when they don't!


StarStarStarStarStar Great place and nice people ... —    (Patient since 2008)

Great place and nice people


StarStarStarStarStar I came to them with a "last minute" problem. ( I was leaving the next day for vacation to nyc) t... —    (Patient since 2007)

I came to them with a "last minute" problem. ( I was leaving the next day for vacation to nyc) they were , as usual, prompt, caring and resourceful!!! They temporality fixed the problem ( a difficult one) and suggested the best care till I could return in near future. NO CHARGE!!! I have been going to them for years and are always willing to work things out, offer a payment option with no interest...are kind very efficient and always to any eye problems I may have due to the additional worry of diabetes.


StarStarStarStarNo Star  —    (Patient since 2015)

The Doctors, Le and Rubin, are both great. They are professional, patient, and explain things well. The cost of the frames and lenses are overpriced, as they are everywhere, in my opinion.


StarStarStarStarStar  —    (Patient since 2008)

Usually I have to wait a while to see Dr. Cline. I'm not good at that. That is my only comment other than that everyone in the entire office is pleasant and helpful which I appreciate.


StarStarStarStarStar Dr. Kline is the best, as is Barbara. Them and all their staff are very professional and friendly... —    (Patient since 2014)

Dr. Kline is the best, as is Barbara. Them and all their staff are very professional and friendly.


StarStarStarStarStar Great Doctor. Informitive and thorough. Good selection of frames. ... —    (Patient since 2010)

Great Doctor. Informitive and thorough. Good selection of frames.


StarStarStarStarStar I'm am always pleased with the service I receive at Randolph Eye Assoc. The staff makes you feel v... —    (Patient since 2008)

I'm am always pleased with the service I receive at Randolph Eye Assoc. The staff makes you feel very comfortable and my husband and I have been using them for many years.


StarStarStarStarStar  —    (Patient since 2016)

An all around great experience..would've been better if my eye doctor explained to me how my appointment went at the end of everything... Details on what my prescription was and stuff like that.


StarStarStarStarStar  —    (Patient since 2008)

My family and I have been seeing Dr Rubin for many years. Randolph Eye has a very professional staff and I would recommend them highly!