Reviews

Professional care, excellent staff and honest information......would not go anywhere else

Jul 29, 2020

Excellent customer service. Friendly staff

Jun 11, 2020

My appointment was quick and easy. All the staff were friendly and accommodating! Thank you!

May 16, 2020

Everyone was very friendly and helpful. Dr. Kelvin does a great job explaining and making sure he's doing what's best for your health. I researched to find an eye Dr. Who was interested in resolving the problems. We drive 2 hours to see Dr. Kelvin and we are very happy with the care he gives us. Very highly recommend!!

Apr 25, 2020

Dr. Kelvin was extremely nice and professional. I was having headaches / migraines and Dr. Kelvin helped with the root cause of the problem. The whole staff was friendly and pleasant. I would definitely go back.

Apr 15, 2020

Always consistently professional and friendly.

Apr 14, 2020

I had a great Doctor visit here. The Doctor is knowledgeable, friendly and patient enough to answer all my questions. I would recommend the Doctor and Eye clinic to my friends and family.

Apr 2, 2020

Mrs. Avery was truly amazing during our online appointment! She was patient and praised my son for every attempt he made at accomplishing what was asked of him. We appreciate your practice’s professionalism and quick response to continue our sons treatment plan.

Mar 30, 2020

Dr Kelvin and his staff are amazing. Happy to answer any questions you may have and truly care.

Mar 4, 2020

Dr Kelvin and his entire staff were a pleasure to work with. Everyone was courteous and friendly and made us feel welcomed. Dr Kelvin did a great job explaining the results of the tests that were administered and provided advice for good vision health. I highly recommend their services.

Feb 14, 2020

The quality and care at Prosper Family Eye Center is wonderful. Everyone is so nice, helpful and knowledgeable. I have met quite a few other people who have gone here for an extended time, and they only have positive things to tell me. I’m so glad we found this group of people!

Jan 21, 2020

I love Erica!!!! She’s the best part of PFE!!!!!

Dec 21, 2019

Always superb, caring service. Kelvin is genuinely interested in listening to my issues and spending the necessary time to help me

Dec 7, 2019

Dr Van Voorst was excellent! Very thorough and explained in detail what my potential problem may be with Glaucoma. He referred me. Will be back!

Nov 28, 2019

I was beyond impressed with my experience for my daughter’s first eye exam. The front office staff was friendly and engaging. The technician was knowledgeable and made my daughter’s first experience smooth and not intimidating. Dr. Stacie was incredible! She was so thorough and made my daughter feel so comfortable with the entire process. So very thankful that Prosper Family Eyecare was her first experience with an eye exam.

Nov 15, 2019

Dr. Stacie was amazing with my energetic 7 year old. She made my daughter feel confident and calm about everything that was happening. I would 100% recommended!

Nov 15, 2019

Dr Van Voorst was very thorough in my exam. I was very comfortable with the fact he really knew my vision needs by the end of the exam. I highly recommend this practice.

Oct 23, 2019

Excellent service and very thorough! Left feeling like I really understood all my sons visual needs! I would highly recommend!

Sep 13, 2019

Great customer service - very knowledgeable. Highly Recommend.

Aug 12, 2019

Great friendly staff. Dr Kevin works to get you the best possible solution.

Jul 11, 2019

Eye exams are very thorough. Doctor explains results well. Listens to my questions and answers them.

Jun 14, 2019

As always your staff is courteous, helpful, and professional.

Jun 10, 2019

I love this practice! It's family oriented and run by the family. Staff are friendly and you never need to wait long. Best part is the high tech equipment which makes the exams so easy.

Jun 5, 2019

It’s always a great experience going to Prosper Family Eyecare. The staff & both doctors are friendly, professional and a pleasure to deal with. My entire family comes here for our exams, glasses and contacts. I highly recommend Prosper Family Eyecare.

Jun 4, 2019

Dr. Kelvin is very professional and thorough. And the staff so friendly and helpful!

Apr 26, 2019

Office personnel is very friendly. Felt very comfortable.

Apr 13, 2019

I was referred to Dr. Kelvin by my Mom. It was a great experience. I was met with true professionalism during my experience and with knowledge concerning my questions to Dr. Kelvin. I would highly recommend this eye care clinic.

Apr 3, 2019

Welcoming, professional environment that eases any persons hesitation. Love, love, love the staff! Front desk rocks! The doctor actually took time to evaluate and test me. I felt like my issues were more important to Doc more than me! Forgot to mention I’m black and there was ABSOLUTELY NO difference in my treatment than anybody else.

Mar 28, 2019

Great, caring, Doctors and staff

Mar 27, 2019

Love that the office and staff work as a "team" Have been in the Prosper area for only 2 years and was so happy to find Drs.Kelvin & Stacie Voorst and their excellent practice! Have had to make a couple of emergency visits due to an eye infection and it has never been an issue to "fit me in"

Mar 8, 2019

Very friendly staff and providers! Thorough, kind and caring. Really enjoyed my experience there.

Mar 6, 2019

Drs. Kelvin and Stacie are great doctors and the staff are great. 👍

Feb 8, 2019

Wonderful customer service and care!

Feb 7, 2019

Dr. Kelvin is very nice and patient.

Jan 28, 2019

This is an excellent practice; very professional yet everyone on staff and Dr Kelvin make you feel like you are there friend as weel as client. Fantastic customer service with very through and complete annual exam, help with decisions on fames or contact choices, continuing education and support throughout the year as desired or needed. Dr Stacie is the childrens specialist with excellent referrals within our community.

Jan 16, 2019

Love the friendliness of the office staff, very helpful and had everything ready for me when I arrived. Dr. Kelvin was very kind and answered all my extra questions. He took his time and made sure all bases were covered when examining my son as well.

Jan 8, 2019

Always friendly and helpful! Great care and service always!

Dec 30, 2018

Everyone is so kind, prompt, and professional. We never have to wait long, the doctors are up on the latest methods and technology, and the staff is so friendly, knowledgeable and helpful. They're the absolute best.

Dec 19, 2018

Prosper Family Eye Care goes above and beyond for my family! The staff is super friendly, easy to schedule and work with, and always helps us find the best options for our pocketbook! Drs. Kelvin and Stacie Van Voorst are so patient and take the time to talk with my kids and make them feel comfortable! Not to mention making sure they can see! Ha! Thank you for being the best!

Dec 4, 2018

Dr. Kelvin took great time to discuss my concerns and I left feeling very reassured!

Nov 29, 2018

Excellent experience. I had an annual eye exam and was very pleased with the courteous staff up front. I was also impressed with the wide array of tests using state of the art equipment. Dr. Stacie Van Voorst was highly professional and courteous and she fully explained all the results of my exam. Great place to go for eye care.

Oct 31, 2018

I always have the best experience when I go to Prosper Family Eyecare! From the ladies on the phone to the doctors, everyone is fantastic!

Oct 9, 2018

Very friendly and courteous customer service

Sep 21, 2018

I love coming here for my eye exams! Such a friendly and positive environment. I always feel like I am treating myself to the best care for my eyes. This is a well-informed and technologically advanced practice.

Sep 8, 2018

Dr.Stacie is approachable in demeanor and highly knowledgeable.

Sep 3, 2018

Everyone was so sweet, patient & helpful!!

Aug 7, 2018

Absolutely brilliant experience/appointment, all the way around. Dr. Van Voorst was professional, insightful, through, experienced and SO helpful. Since my appointment, I have told no less then a dozen people about Dr. Van Voorst and staff!

Jun 21, 2018

As always. Very quick appointment. Customer service was exceptional.

Jun 6, 2018

Great visit. 1st time customer and perfectly happy to add this as my primary eye Dr

May 17, 2018

Kelvin and Stacie are both wonderful doctors, and the staff always make me feel right at home!

Apr 26, 2018

I appreciate that all of my questions were answered and everything was explained in detail about what was wrong and what needed to be done. The staff was very helpful to make appointments with other doctors which I appreciate very much. Overall very good experience.

Mar 22, 2018

Dr. Stacie was thorough and answered all our questions. She went above and beyond to help us find solutions and resources for our eyecare issues. Aida helped us choose the right frames to fit our personalities that were also comfortable and in our budget...and all this with a lovely and patient attitude. The ladies at the front desk and pre-screening were so nice and made the new patient forms and payment easy to understand. Thank you for a fantastic experience!!

Feb 27, 2018

Excellent experience overall.

Feb 22, 2018

Excellent visit, very confident that I received excellent care.

Feb 15, 2018

Drs Kelvin & Stacie, along with their staff, provide amazing service. It is a welcoming environment and they make sure you’re taken care of.

Feb 13, 2018

Excellent service and customer care!

Feb 10, 2018

Best eye doctors I have ever been to. Very caring and compassionate in what they do.

Feb 10, 2018

Loved our experience! This was my daughter's first comprehensive eye exam. She was nervous going into it and Dr. Stacie and the staff made her feel very comfortable! She actually told me she had fun at her appointment and cannot wait to go back! Dr. Stacie explained her findings in detail and recommended a course of action, which are now taking. She was wonderful...not pushy at all, which I greatly appreciated! The office staff were great, as well!!

Jan 27, 2018

A wonderful experience....appointment was on time, terrific staff, and Dr Kelvin's examination was very thorough. I have a very unique eye issue and he was able to prescribe an fit the exact set of contacts that worked beyond my expectations.

Jan 27, 2018

Excellent eye care specialist.

Jan 15, 2018

Friendly, welcoming, and a warm place to have your eyes cared for. Everyone that works there is friendly, professional, and capable.

Jan 11, 2018

Very friendly staff. Doctor was very knowledgeable and took the time to explain all the options available to me. I would highly recommend to anyone.

Dec 23, 2017

Office staff and doctors are friendly, and knowledgable.

Dec 20, 2017

Dr. Stacie and her staff are just awesome! You won't be disappointed if you go here, they are very professional and super welcoming.

Dec 15, 2017

Glad our family found this practice. From “routine” eye care to the specialized vision therapy for one of our daughters, they have taken great care of us. And they happen to be great, friendly people, too.

Dec 14, 2017

Doctor Van Voorst and the entire staff are top-notch. I have been seeing them for several years now, and always walk away feeling good about the visit. I tend to be very inquisitive, and always ask lots of questions. I never seem to walk away with any unanswered questions. The entire Staff is very friendly with great insight and knowledge. Thanks as always.

Nov 29, 2017

Very friendly, helpful staff. All questions answered and I never felt rushed.

Nov 3, 2017

Everyone at Prosper Family Eyecare was very friendly and helpful.

Nov 2, 2017

Prosper Family Eyecare has been our family optometrist for nearly 10 years. The entire staff is outstanding!

Nov 1, 2017

I never feel rushed as if I’m in a time frame. They take the time to answer questions, explain things, etc. Great service

Oct 27, 2017

nice friendly atmosphere and very competent employees.

Oct 20, 2017

Service was great. Explanation of exam was very informative and helpful.

Oct 11, 2017

Dr. Stacie and Staff are very friendly and knowledgeable about your vision. My son loves them! I highly recommend them if you looking for an eye doc to help your child with vision and better comprehension in reading!

Sep 13, 2017

They had to refer me out to a Retina Specialist and they called and made the appt. on my behalf

Aug 29, 2017

Great experience!!! Had a wonder 1st visit!

Aug 18, 2017

Very pleased. I felt there was quality time with the doctor and the staff was very friendly and helpful.

Aug 8, 2017

Best eye clinic!! This is my sons second visit and they definitely are kid friendly! Professional and prompt service!

Aug 4, 2017

Dr. Stacy really took the time to find the 'right' solution for what we needed rather than just applying a 'one size fits all' solution. Couldn't be happier with the entire experience.

Jul 29, 2017

Prompt response on appointment. Welcoming atmosphere. Kind and courteous staff. Very knowledgeable.

Jul 26, 2017

welcoming and friendly. Great service.

Jul 8, 2017

Drs. Van Voorst are the most thorough eye specialists I've ever seen. Add to that the fact that they take their time and explain everything, have a knack with children and offer the best treatment options. I wish I'd found them years ago, before getting lasik.

Jul 7, 2017

Very professional and friendl

Jul 1, 2017

After having the same eye doctor for years, I was forced to change due to insurance changes. I selected Dr's Van Voorst by reviews and wanting to stay within the Prosper area. The office staff and Dr. Van Voorst was wonderful!

Jun 22, 2017

They were all wonderful. From the staff to the doctor. I would highly recommend.

Jun 22, 2017

Dr. Stacy is so invested in my son's success with vision therapy. Her exams are so thorough! It makes such a difference when you have an eye doctor like Dr. Stacie. She takes the time to truly help me and my son understand what is happening. Kristen is our VT- the most wonderful VT we could ever ask for. This office is a rare find.

Jun 19, 2017

Dr Kelvin is very thorough, he ensures I understand the results of my exam. The staff is so friendly and helpful. Location is great and office is always clean and organized.

Jun 7, 2017

Well pleased with the experience and was on time with everything. Thanks

Jun 3, 2017

Dr. Kelvin and Dr. Stacie are wonderful! They don't just do eye exams, they also are innovative and keep up with new technology. They explain everything they do and why. I'm so happy!

May 24, 2017

Super friendly and informative!

May 22, 2017

I called one week and was able to get scheduled for the following week. They were on-time, friendly, efficient and I was in and out in 30 minutes with new contacts.

May 22, 2017

Dr. Stacie saw my 7 yr old, and performed the most thorough eye exam I've ever seen. She was so lovely and engaging, my daughter was interested and at ease the entire time. So impressed with this office and staff, they genuinely care about their patients.

May 13, 2017

My first visit to Prosper Family Eyecare was very positive. Everyone was upbeat, sincere and knowledgeable. I will recommend them to all my friends.

Apr 29, 2017

The office staff and wonderful and very friendly. Dr. Kelvin is amazing and very insightful.

Apr 19, 2017

Really great first-time visit to Prosper Family Eyecare!

Apr 19, 2017

Great experience with Prosper Family Eyecare!

Apr 19, 2017

The entire office is wonderful. The office staff are fun, friendly and accommodating. My son would not make half the progress he has made without Kristen's flexibility, understanding and love. Dr. Stacie is wholistic, objective and able to help me (a mom) see the big picture. We just feel really taken care of in your office.

Apr 18, 2017

Always a pleasure! Love to hear people enjoying their work and all who come in!

Apr 13, 2017

Experience was great. Fun group and very professional.

Apr 12, 2017

Dr Kelvin Van Voorst is excellent. He takes the time to explain what he is doing, how and why the eyes age over time and what corrective measures are needed. He also is realistic. When a minor eye correction will not truly produce meaningful eyesight improvement, he tells you. If you still want a new pair of glasses, fine. If not, see you next year.

Apr 8, 2017

Wonderful office staff and doctor.

Apr 6, 2017

Dr. Kelvin is so good. He is thorough and listens and comes up with solutions.

Apr 2, 2017

Love Doctor Kelvin, but the glasses and the frames are much to high for me to afford.

Mar 31, 2017

on time, professional, detailed and organized service!

Mar 30, 2017

We are lucky to have such a great place in Prosper. The staff members are engaging and knowledgeable. I was impressed with Dr. Kelvin, and was in and out for my first visit with contacts and glasses and a full exam in less than an hour. I will certainly recommend this office to my family and friends.

Mar 30, 2017

Dr. Stacie was so kind and thorough. I was so glad to find a developmental optometrist in Prosper. She was great with my son and I highly recommend her!

Feb 28, 2017

I love Dr. Van Voorst and his staff - friendliest bunch of ladies ever! They are a very efficient office; I've never experienced a wait or difficulties with transactions.

Feb 9, 2017

Great Service as always! Front office crew is top notch!

Feb 8, 2017

Love Prosper Family Eye Care. Dr. Van Woorst and his staff are phenomenal

Jan 26, 2017

The entire office was more than polite, accommodating and through with my eye exam. I have been going to an eye doctor annually since I was 5 years old, now 32, and I think this has been the best Doctor's office I've been to yet. Thank you for the extra time you spent with me and your genuine care and concern.

Jan 22, 2017

What a wonderful find at home in Prosper. The staff was super friendly and it didn't feel like a Dr's office at all. It just felt warm and homey. The staff and the Dr. were extremely accomodating and made us feel at home. It was all new technology and I left feeling that I wouldn't wait so long to get my eyes checked again b/c it was such a wonderful experience. If you need your eyes checked up north, this is definately the place to go. Will recommend to everyone.

Jan 5, 2017

I have health problems that show in my eyes. Dr. Stacie is very thorough and explains everything in terms I can understand. I see her every 6 months due to my issues and wouldn't trade her for the world!

Dec 27, 2016

What a Wonderful place to have your eyes examined! The Dr. & Staff go "the step beyond" to help in any way they can...making sure you have the BEST CARE! My husband & I highly recommend PROSPER FAMILY EYECARE!!!

Dec 24, 2016

You guys are great! Everyone always make me feel welcome!

Dec 10, 2016

As always, everything about my visit with Prosper Family Eye care was incredible. Atmosphere is always lighthearted. Technician doing initial tests was very pleasant and was happy to explain all tests being done. Dr Kelvin is always very courteous and is great to interact with. He is also an extremely capable optometrist who is very good at explaining what he is doing, what it ultimately means and how it might, or might not affect the patient. Picking out glasses is always enjoyable and both ladies really enjoy what they are doing. I wish more businesses were run like this one.

Nov 17, 2016

The office staff was very pleasant and efficient. Dr. Kelvin was very print and took the time to explain my situation.

Nov 10, 2016

Always a great experience!

Nov 10, 2016

Drs. Kelvin & Stacie Van Voorst are very knowledgeable and the staff is very professional and helpful. My entire family has been to their office for eye care for the past 11 years and we have always been treated with respect and loving care. Both the doctors and the office staff are highly recommended for eye care

Nov 9, 2016

Excellent service. Dr. Kelvin always takes his time and answers any questions I have.

Nov 7, 2016

Dr. Kelvin and the staff were wonderful as always. I feel like I am coming in to see friends. Everyone makes me feel so valued. Dr. Kelvin is very knowledgeable and takes the time to answer all my questions completely and even to converse about my grown daughter's (and a former patient of his) eye problems. Thanks to his staff for fixing my old glasses, saving me the expense of a new pair, and improving my vision when I have to wear them!

Nov 2, 2016

Professional, thorough and courteous care

Nov 1, 2016

The best and friendliness eye doctors in the metroplex.!!!

Oct 28, 2016

Always enjoy going in for my appointment, very friendly and professional and always helpful by explaining everything that is happening. Would definitely recommend Prosper Family eye care for all your needs.

Oct 26, 2016

We love you guys! The best!

Oct 7, 2016

Vision therapy helped my son both in school, on the field, and in overall confidence level.

Oct 4, 2016

i was very impressed with the timeliness, professionalism and the amazing equipment that that was used to exam my eyes.

Sep 29, 2016

It appreciate the doctor taking the time to explain things instead of rushing through the exam without letting me know what is going on.

Sep 26, 2016

Prosper Eyecare has been taking care of my needs each year since 2005. I've always received a cheery welcome and service with everyone in the office. I recently had Proper Eyecare review my 7 year old Granddaughter for vision problems translating to poor performance in school. We've completed the initial testing and looking forward to receiving a full diagnosis with Dr. Stacie. Since my son had this same problem at that age, I know the benefit of vision therapy already. It is something I think every child should be tested on, because it is the basis of their growth in our world today.

Sep 23, 2016

5 stars! Staff were super friendly and helpful and Dr. Kelvin was very thorough and professional.

Sep 16, 2016

What a great eye care office! Friendly professional service, I highly recommend giving them a try.

Sep 10, 2016

Online capabilities make things more convenient.

Aug 31, 2016

Love Dr Kelvin, Dr Stacie and Staff! Great people, helpful and super friendly and great customer service. Would recommend to anyone.

Aug 18, 2016

I've had numerous contact lens fitting's at various eye doctors and have been less than satisfied. I wear monovision contact lenses and I've always struggled with both my near and mid range of vision. Dr. Kevin Van Voorst nailed my Rx perfectly. You Rock Doc!

Aug 18, 2016

The pretty ladies up front seemed too friendly. I suspect they were drinking! Keep up the good work!

Aug 11, 2016

I have been going to Prosper Family Eyecare for several years now and I love this place. The staff is wonderfully inviting, friendly, and so funny. Dr. Kelvin takes the time to listen to my concerns and answers them fully so that I understand what is going on with my own eyes. When I worry that my eyesight is getting "worse" he shows me how he can adjust my lenses so that I can see clearly again. Yea!! The selection of eyewear ranges from very affordable to "I would like to splurge a bit" and the staff is always willing to help me select my frames as well as give me an opinion when I can't make up my mind. I love this place and these people!

Jul 30, 2016

Excellent service and kid friendly

Jul 26, 2016

Very nice office and staff. Streamlined procedure from filling out the info on line beforehand to getting right in at my designated time. Very pleasant experience!

Jul 21, 2016

Wonderfully, sweet staff! From the moment we walked in, we were greeted with kindness and sweet smiles. We loved Dr. Stacy! She was patient and kind with our 4 year old little boy. She helped me understand what was going on and the plan of action. Dr. Stacy was thorough with her exam and my child responded very well to her (he normally gets bored and restless quick). When it was time to pick out frames, Aida (I believe is her name) was really helpful at explaining what to look for and how to pick out the right frames for his face (my husband and I are 20/20 vision so we haven't ever had to pick out glasses). She also let him wear the frames he chose around the store for a bit to make sure he was comfortable in them. Ms. Laural helped me with questions about vision insurance and was very patient with ALL the questions and scenarios I threw her way. She helped me pick the right plan of vision insurance so we didn't over-insure ourselves. I highly recommend their office!

Jul 16, 2016

Best Eye Doctors I have ever had. I having been wearing glasses for 40 years .The staff is excellent too!

Jul 12, 2016

Wonderful Office. Everyone is very friendly and helpful. Dr. Kelvin listened to my concerns and past experiences and explained so much to me! It was great to know more about my vision, especially my health concerns. I felt very relieved. I definitely recommend them!

Jun 17, 2016

Always a pleasure working with the staff, very professional.

Jun 14, 2016

Dr. Stacie has such wonderful rapport with our son. She is extremely thorough during her examinations, and her detailed reports are very helpful to us and his therapists.

Jun 7, 2016

I have had the same optometrist for years, so it was difficult for me to make a change. But after the my initial appointment, I knew I had made the right move. I have several eye issues and found that Dr. Kelvin was very knowledgeable on my issues, and was even able to explain them to me in a way my former optometrist never had. Very comforting. ~ As for his staff... so welcoming and friendly. I felt as if I had been going there for years.

Apr 27, 2016

Dr Kelvin was the best eye doctor I have visited. I'm so glad my wife found him...I'll be able to see clearly again. The Glasses were a bit high but they do look good

Apr 20, 2016

The office was very clean and neat, the staff was very friendly. I was a new patient and the appointment was scheduled around my schedule. I waited approximately 5 minutes to start the process of tests and then 5 minutes to see the doctor. I am very pleased with the choice I made and I have found my new eye care office!!

Mar 24, 2016

Good staff, love Dr. Stacie!

Mar 17, 2016

Went in for my annual exam and everyone was friendly and helpful. Options for eye wear were given, but no sales pressure, which is awesome.

Mar 9, 2016

Wonderful and caring staff and doctors. Thank you so much for making my experience positive. I was worried about having an eye exam after 15+ years since my last eye appointment. Prosper Family Eyecare made me feel relaxed and told me what to expect throughout the exam. I would highly recommend.

Feb 29, 2016

Excellent and friendly service for our entire family!

Feb 28, 2016

Greay front desk and exam experience, i.e., thorough and efficient.

Feb 20, 2016

As always, such a PLEASURE for Annual Eye Exam. Professional Staff, very helpful with solving my needs.

Feb 20, 2016

Front office staff was very friendly. Doctor and exam tech very nice and knowledgeable.

Feb 16, 2016

Dr. Kelvin took time to explain everything.

Feb 10, 2016

Friendly professional folks.

Feb 4, 2016

The office staff is pleasant and have always exceeded my expectations during my office visits. Also, they go out of their way to make sure that my needs are fulfilled. Extremely happy with the Prosper Family Eye Care team.

Feb 4, 2016

Always leave confident that any issue has or will be resolved.

Feb 3, 2016

Your staff is GREAT! I walk in and feel like I'm being greeted by my best girlfriends!

Feb 3, 2016

Great staff! And Dr Kelvin is excellent!

Feb 3, 2016

I enjoyed the people at the front who greeted me, Dr. Kelvin was thorough, yet moved quickly, and Aida was fantastic in helping me choose frames.

Feb 3, 2016

The staff at PFE are extremely friendly and knowledgeable. Dr. Kelvin explained everything well and all of my questions were answered. He offered me an option to help my night vision when driving that I didn't even know existed. Aida assisted me in finding a great new pair of glasses I can't wait to wear! I highly recommend Prosper Family Eyecare!

Jan 27, 2016

Fantastic Customer service and explanations throughout visit

Jan 12, 2016

Love that the staff know us and always makes us feel so welcomed.

Jan 7, 2016

Had a fantastic experience! Highly recommened

Jan 7, 2016

Very friendly and informative staff.

Jan 6, 2016

Everyone was professional and treated me kindly.

Jan 4, 2016

The staff was very friendly and Dr. Stacie was extremely good with my 5 year old!

Dec 22, 2015

Great staff, quick service. Thank you!

Dec 12, 2015

As always, everything at Prosper Family Eyecare went as well as possible. The entire staff is very friendly and knowledgeable, and as always, I came away knowing I was well taken care of.

Dec 11, 2015

The office staff and Dr. We're very friendly and thorough.

Dec 10, 2015

Great attitude by all staff. Helpful and ready to assist in all ways.

Dec 5, 2015

Everyone was very friendly and easy to talk to. A wonderful experience from start to finish.

Dec 5, 2015

Outstanding understanding and response to my optical needs and the office staff is very capable and positive.

Dec 3, 2015

STAFF EXTREMELY FRIENDLY & HELPFUL! DR. VERY THOROUGH IN EXPLAINING EXAM. OFFICE VERY COMFORTABLE.

Nov 22, 2015

A great experience as always!

Nov 15, 2015

Prosper Family Eye Care is exactly that a family....they treat you as if you are a part of their family! Everyone on their staff is kind and friendly. They have helped us and worked with us in every way. We are so glad we found them!

Nov 14, 2015

Dr. K listens to his patient, our 7 yo, and engages wonderfully with her while addressing any parents questions or concerns. We have been very happy and impresses with all that has been done for our girl!

Nov 12, 2015

I always receive great customer service and the staff are all very friendly. Dr. Kelvin is fantastic and very professional!

Nov 12, 2015

The staff is great and always pleasant to deal with. Thanks for the personal touch and atmosphere.

Nov 10, 2015

Friendly,professional and personable staff. Doc is great!

Oct 27, 2015

I LOVE the STAFF!!! They are always nice and cheerful. I wish my GP had staff as nice as yours!

Oct 26, 2015

The doctors are very easy to talk to, and always informative. They are always willing to answer any questions I have, and never make me feel rushed. The staff treats me like a good friend. They are always happy and know who I am when I walk in the door. Everyone is willing to help, or just visit for a bit, if that's what I want.

Oct 22, 2015

I love coming here, everyone is so friendly and the doctors take the time to actually talk to you and explain everything to you. It is just a wonderful place, I wouldn't go anywhere else

Oct 17, 2015

Every one was pleasant, friendly and very helpful! Would highly recommend to anyone!

Oct 3, 2015

Staff was friendly and helpful, so happy to have found a great dr with a wonderful office so close to home!

Oct 2, 2015

I enjoyed the friendly staff. They were very helpful and welcoming. I had a wonderful experiance!

Sep 29, 2015

This was my first visit to an eye doctor. I felt comfortable and everything was explained to me. The office staff really showed they cared!

Sep 12, 2015

Great staff and excellent overall care.

Sep 7, 2015

The staff and Doctors are friendly, knowledgable and courteous. I felt confident in my thorough, evaluation and application of my prescription. I'm so glad to have such good quality, eyecare right here locally.

Sep 1, 2015

You were ALL precious, friendly, welcoming, helpful and gracious! We were VERY Blessed by the whole visit/experience.

Aug 28, 2015

The staff___everyone was so professional, courteous, respectful, pleasant and knowledgeable about eyewear and showed genuine interest in my eye care. They made me feel comfortable, relaxed and welcome. The entire visit was superb and enjoyable from the receptionist to the technician to the doctor____ extremely high quality. I will recommend family and friend to visit you. Appreciate you soooo much. All clearly exceeded my expectations!!!

Aug 27, 2015

The people that work there are so friendly and they also have extemely good doctors that care about their patients. If you go there, you will be in great hands.

Aug 25, 2015

Our daughter went here when exhibiting early on-set nearsightedness. Dr. K got her into the nighttime contacts and correct her vision so quickly. It was a great solution for a busy, active kiddo and allowed our daughter to avoid any kind of daytime lense while stopping the progression in its tracks. Dr. K is very thorough and friendly. We couldn't be happier with the care for our daughter's eyes.

Aug 13, 2015

Great appt. Everyone was so nice and helpful. I will definitely refer others to you!

Aug 13, 2015

Very good service and excellent explanations of options

Aug 6, 2015

From the first step into the office and the grettings of the staff to the early process and test to the visit with the Dr to the follow thorugh with choosing new glasses I was extreemly pleased and felt as if I had been a customer for a long time. thanks guys

Jul 31, 2015

Dr Kelvin Van Voorst has invested in the proper diagnostic equipment and has well-trained technicians to provide accurate information for his use in evaluating vision problems. Truly outstanding service.

Jul 11, 2015

Ansley seemed motivated and understood what she was to do this week for homework. Ansley is also looking forward to the bucks she receives to cash in for prizes. Good incentive!

Jul 7, 2015

Very friendly and welcoming staff! I appreciated how the "finance" girl broke it all down and did the math right in front of me.

Jul 2, 2015

Visit went great! Our daughter had done vision therapy in the past, and Dr. Stacy was great with her. She recommended a couple of exercises to work on and got her set up with bifocals.

Jun 17, 2015

Office staff is very warm and helpful.

Jun 12, 2015

Very friendly staff, and the Dr answered all of our questions.

Jun 12, 2015

Atmosphere of the office is so pleasant.

Jun 5, 2015

Working me in on short notice to check an infected eye.

Jun 2, 2015

Very friendly staff. Fantastic Doctors!!!

May 25, 2015

Super friendly and caring! Love these guys!

May 21, 2015

Prompt and in and out quickly. Accommodated me with s prescription I could afford. It has a friendly atmosphere there.

May 20, 2015

I love how friendly everyone is, and that Dr. Stacie explains everything so thoroughly. It really feels like being part of a team that truly cares about my health.

May 18, 2015

The employees are so welcoming.

May 16, 2015

Close to home and very friendly staff. Also the time spent by doctor to explain my eye condition.

May 8, 2015

All the staff there are very pleasant!

May 7, 2015

Dr. Stacie was extremely thorough, asked great questions, really listened to my comments and concerns, and interacted with my son perfectly. I really feel as though she cares about his vision and how he processes information, and how this and other factors could be influencing his performance in school.

May 5, 2015

Dr Stacey is a Pro's Pro.

Apr 28, 2015

Y'all were awesome!! My son & I talked about how much we enjoyed our eye appointments! What a breath of fresh air!! I'm sending my husband to you next!!

Apr 16, 2015

The customer service from Dr. Kelvin and his entire team is outstanding! I am well taken care-of.

Apr 15, 2015

The waiting room was very nice.

Apr 10, 2015

Friendly staff/ thorough exam

Apr 5, 2015

They are the best, very friendly staff and great service!

Mar 31, 2015

All of you have been wonderful, friendly and helpful. Dr. Kelvin has been very patient in working with me in trying to fit my contacts and now with glasses. He has gone above and beyond what other doctors would do. Very appreciative to him and his staff.

Mar 26, 2015

Dr Stacie is the best. I now live in Richardson but do not mind making the trek up north so that Dr Stacie can continue to be my eye doctor. I trust her and appreciates the great care she takes.

Mar 24, 2015

Everything went like clockwork. No issues.

Mar 20, 2015

I loved the staff and reception team. Totally knowledgeable, approachable, informative, humorous and a great attitude. I will highly recommend your business and will be a return client of a family of six. Oh, the Dr was great and looked cool with all her gadgets and gizmos...LOL....I did like all the neat technology.

Mar 19, 2015

I always have a great experience!

Mar 14, 2015

STAFF AND DR VERY FRIENDLY

Mar 4, 2015

Just loved the doctor (STACIE)

Mar 4, 2015

Dr. Stacie is the best eye doctor I have ever had. She is knowledgeable, thorough, and professional. I wish all eye doctors were this good, but they are not.

Mar 1, 2015

Staff was amazing. Eager to help and very friendly. Dr. was fantastic, explained everything in detail and made sure everything was understood. Great visit.

Feb 26, 2015

Everyone is so pleasant and professional!

Feb 20, 2015

Your team was wonderful. Everyone in the office was friendly and helpful, including the doctor.

Feb 11, 2015

Pleasant staff , very friendly

Feb 11, 2015

The staff and doctor were all wonderful and so nice! They helped me out with every detail and also appreciated the help I got with choosing the glasses that looked best on me, her honesty was great! Thank you for helping me out in every way!

Jan 26, 2015

I love the friendliness of the office. The appointment didn't take long at all, and Dr. Stacie explained what was going on with my eyes extremely well.

Jan 20, 2015

Office staff is extremely friendly. I was greeted very professionally and felt welcome in the office.

Jan 16, 2015

Very friendly and informative staff. Dr. Kelvin Van Voorst was very professional and explained everything to me. He never appeared like he was rushing me.

Jan 15, 2015

This had to be one of the best experiences from a health care service provider that I can remember. From completing the paperwork online and then walking into the office and barely waiting less than 5 minutes to be seen was great. The testing was completed in a timely manner and I did not have to wait long to meet with Dr. Kelvin and have him examine my eyes and go over the results of the tests. I then met with Ida and we went over my options as far as glasses go and I was out of the office. Overall a really good experience.

Jan 15, 2015

The visit was comfortable, yet very professional.

Jan 15, 2015

Putting digs in on the Cowboys

Jan 13, 2015

Friendliness and taking time to make me feel important

Jan 8, 2015

Everyone was extremely friendly and professional. The doctor was very thorough and explained things in detail. One of the best first time medical visits I have had.

Jan 7, 2015

I needed to be done in a timely manner to pick up my son from school. I was taken care of wonderfully.

Dec 17, 2014

Very friendly staff, courteous and welcoming. Very professional attitude. Felt at ease and in good hands.

Dec 11, 2014

All folks are personable and great to work with.

Dec 10, 2014

Great doctors and staff!!

Dec 5, 2014

Staff very professional while making you feel very relaxed and comfortable. Dr. Van Voorst very thorough in exam and explaining results.

Dec 4, 2014

Love the casual, friendly atmosphere there! My child feel so comfortable when she walks in the door...

Dec 3, 2014

Love love you eye clinic. Nothing needs to be changed. Super employees and an awesome doctor that so me which would be Dr. Stacie!!!! Every employee spoke to me when I arrived and even got some HUGS!!! Thank you for seeing me!!!

Dec 2, 2014

Friendly staff, helpful, close to home.

Nov 26, 2014

Everyone is so personable and welcoming.

Nov 26, 2014

As always, the entire staff is top-notch. I started with Prosper Family Eyecare by chance, I stay there by choice. I doubt I could find better or friendlier eyecare anywhere at any cost

Nov 21, 2014

I was greeted immediately and taken back without a wait. Every test was fully explained, my results were fully explained, and my financial responsibility was fully explained. Any questions I could have had were answered before I even needed to ask.

Nov 20, 2014

Dr. Stacie truly cares! I've always appreciated her truthfulness laced with kindness. She is one of a kind!

Oct 21, 2014

Dr. and staff were knowledgeable and friendly. Enjoyed them alot.

Oct 16, 2014

Prosper Vision offers many services that we were not aware of. They are friendly and assist us with anything and everything. Prosper Vision has improved our son's vision and has given us comfort at a difficult time.

Oct 16, 2014

Dr. Stacy was very good and thorough with her exam. I truly enjoyed all the people in this office.

Sep 23, 2014

When I had an eye emergency, I was seen quickly and given all the information needed to understand my problem. Plus the staff was really concerned, even though they had to stay past their closing time. I expected to have to deal with raised eyebrows and question about the stupid thing I did to cause the emergency, but the staff acted like it was no big deal and just dealt with my problem. They are all so friendly, professional, and competent. Great doctor and staff!

Sep 22, 2014

I loved the atmosphere and the staff were fun and very helpful!!

Sep 18, 2014

Very thorough and willing to provide follow ups to insure correct Rx.

Sep 14, 2014

Staff was very friendly, but highly professional.

Sep 7, 2014

I particularly appreciated the clarity of the explanation of the facts surrounding my eye exam and the clear and innovative solutions to my needs.

Sep 2, 2014

Explanation of my daughter's eyes and the promptness of the appointment.

Aug 31, 2014

I like to laugh and have a good time and the doctor and staff were ready and willing to join me. I also asked a lot of questions that were explained to me clearly so that I had a complete understanding regarding my eye health and that of my children.

Aug 19, 2014

Best place around!! Doesn't get any better as far as customer service and knowledgeable doctors and staff!!

Jul 27, 2014

The staff was great......I felt very good about my visit

Jul 20, 2014

Dr. Stacie is the best! She is caring yet doesn't leave anything to chance. She is thorough with the exam and keeps on top of overall health as it pertains to the eyes. Thanks Dr. Stacie!!

Jul 8, 2014

Staff is excellent - so friendly!

Jul 6, 2014

All were quite welcoming and pleasant.

Jul 1, 2014

I was glad that the waiting room and exam room had toys my son could play with to stay occupied!

Jun 22, 2014

I love the wonderful treatment we receive in your o

Jun 14, 2014

Dr. Kelvin and his staff were very friendly and professional

Jun 3, 2014

White getting fit for contacts, the lady that helped was awesome. Very Witty

May 31, 2014

Always great folks to deal with professional and willing to go the extra mile

May 28, 2014

The extra screening provisions available with up to date medical testing equipment. Also, the time spent with Dr. Kelvin as opposed to thinking I needed to be rushed through.

May 26, 2014

Everyone of the staff was friendly and very helpful. Great job everyone!

May 21, 2014

Everyone was friendly and helpful, explaining what was being done and what to expect. I felt I was getting a solid baseline exam that will help me establish good eye care for the long run.

May 13, 2014

The doctor was very pleasant and knowledgeable.

May 12, 2014

The front office staff and technicians were wonderful and the office smelled wonderful - like cinnamon! Win!

May 11, 2014

The front office staff and technicians were wonderful and the office smelled wonderful - like cinnamon! Win!

May 11, 2014

Super friendly staff. Very accommodating for family with multiple blessings (kids).

May 9, 2014

Everyone is always so friendly and helpful and I love Dr. Stacey.

Apr 26, 2014

Service was great & they were extremely friendly and informative! Would recommend for sure!

Apr 25, 2014

All the smiling faces when you walked in the door :). It doesn't matter what type of business you walk into, a smile when you walk in means alot.

Apr 21, 2014

This is a great place to go. I trust them with my eyesight.

Apr 14, 2014

knowledgeable, courteous treatment

Apr 12, 2014

I've only seen Dr.Kelvin but have had great experiences each time over the last several years. All of my children go here as well as they are great with children, even my toddler that comes along. Always punctual.

Apr 12, 2014

Very nice and knowledgeable staff. State of the art equipment.

Apr 10, 2014

How everything was explained and answering all my questions

Apr 9, 2014

I wish that every healthcare professional and their staff was as friendly, thorough and truly concerned with their patients. I could not speak more highly about the customer service, attentiveness and professionalism of the practice.

Apr 2, 2014

Everyone at Prosper Eye Care was friendly and very warm and welcoming. More and more today, visiting a healthcare professional's office is abit more like getting your car fixed. There seems to be a great deal more concern about getting you out the door rather than providing personal concern for me as a patient. I certainly wasn't treated that way at this office!

Apr 2, 2014

I appreciated the exam that I received was so detailed. I was told in complete details everything about my eyes. I felt like I was given time and did not feel rushed in and out. I would highly recommend Prosper Family Eye Care to anyone needing eye care.

Mar 22, 2014

Knowledge , helpfulness, friendliness

Mar 22, 2014

professional and clear explanation of next steps

Mar 18, 2014

I was able to schedule visit on short notice; very convenient and timely.

Mar 12, 2014

Dr. Kelvin is great about explaining what is going on with my vision. He helps me understand in layman's terms. I appreciate that. The staff is also very courteous and friendly.

Mar 11, 2014

Curtious and efficient team makes the visit easy yet you feel like your needs are being met.

Mar 4, 2014

You have state-of-the-art equipment for checking the eyes. I have great confidence in your care for my eyes!

Feb 27, 2014

Everyone was courteous and professional. The doctor listened and understood issues. Addressed solutions with clarity.

Feb 26, 2014

Thank you, Dr. Kelvin Van Voorst and Dr. Stacie Van Voorst for putting together such a caring, professional team. Blessings, Kathleen

Feb 22, 2014

I always love going here because everyone seems to care so much!

Feb 20, 2014

Y'all smile! And everyone seems to enjoy what they are doing and that was really nice to see. It is comfortable and relaxed.

Feb 16, 2014

Everyone is very friendly and accomodating. The office is comfortable. Dr. Kelvin has been very patient in trying to correctly fit my contacts, which has been challenging with my prescription. I have been very happy with my experience.

Feb 15, 2014

Friendly office and staff. very professional and thorough in its examinations. Highly recommend Prosper Family Eye Care for your next check up.

Feb 13, 2014

Friendly staff, professional service!

Feb 12, 2014

The most friendly atmosphere of any doctors office that I have ever been to! They make you feel like you are a part of their family!

Feb 11, 2014

The staff was pleasant and the office was very comfortable.

Feb 9, 2014

Friendly and courteous staff. I was greeted and checked in with no delay. The exam was thorough and the consultation with Dr. Kelvin was explained in plain language. I would definitely recommend Prosper Family Eyecare to anyone looking for top-notch vision care.

Feb 7, 2014

My glasses broke. I was a new patient and you got me in right away. All the staff was and is very friendly. Picking out new glasses was a fun experience with the staff!

Feb 5, 2014

All the ladies are super nice and explain everything perfectly.

Feb 2, 2014

The staff are wonderful!!

Jan 30, 2014

Friendly staff, easy to work with.

Jan 26, 2014

Totally awesome. Never had a bad or unpleasant experience

Jan 24, 2014

The visit was great like before. Thanks

Jan 22, 2014

I really appreciated the time that Dr. Kelvin took with me answering all of my questions.

Jan 16, 2014

Like the new office look and uniformity of the office staff.

Jan 14, 2014

Great service and even though I was 15 minutes early they saw me right away.

Jan 11, 2014

Kelvin Voorst and his staff seem genuine in their care and strive to find the correct solutions for the individual needs of the Patient.

Jan 11, 2014

Constantly this office staff & Doctors are so professional, caring, & working to stay ahead with the latest & best for their patients! Thank you very much for being there for us all.I have always referred friends, new clients of my own, and newcomers to the area to them and will continue to do even more!!!

Jan 8, 2014

Everything was handled professionally. I had no wait time.

Dec 23, 2013

Everyone was very nice..enjoyed the appointment!

Dec 18, 2013

The office looks nicer than last time...

Dec 16, 2013

The doctor took interest in my particular situation and educated me about new contact lenses that he plans to try out on me on my next visit that should improve my vision.

Dec 16, 2013

We enjoy the professionalism and comprehensive exam that Dr. Stacie Van Voorst provides. That is why we drive from Richardson to see her.

Dec 16, 2013

My first visit. Felt like I had to wait too long to see the Dr after my initial testing. It was a busy day I understand.

Dec 10, 2013

The information given to me reduced my fear and let me know what to do when symptoms occur.

Nov 26, 2013

Always friendly staff and great service!

Nov 26, 2013

Sincere, knowledgeable doctor and helpful, friendly staff We can always count on.

Nov 23, 2013

Dr. Van Voorst was very thorough and the staff (Aida & Brandy) were awesome!

Nov 20, 2013

Actually enjoyed going to an eye doctor.

Nov 19, 2013

The staff was friendly and very personable! Love that you have coffee available for patients.

Nov 18, 2013

Dr. Kelvin and "Team" . . . efficient, as ever!

Nov 16, 2013

Stacie looks better but Kelvin goes an excellent job as well.

Nov 14, 2013

Thanks for working me in on short notice.

Nov 14, 2013

I felt I was treated very nice...the eye exam was very thorough and I was very pleased with it!!! My insurance was applied and that was Great! Thank You!!!

Nov 13, 2013

Excellent service, leaving me with a very pleasant experience.

Nov 13, 2013