Prosper Family Eyecare
Drs. Kelvin & Stacie Van Voorst
581
Reviews
The entire staff is personable and friendly! Dr. Stacie is very educated and communicates well!! I highly recommend this office!
Dec 15, 2020
Prosper Family Eyecare was fantastic with my 6 year old. Dr. Stacie was patient, clear, concise, warm and friendly. So happy to have them so close to home!
Nov 24, 2020
Love Dr Kelvin. Very patient and caring. He takes the time to fully explain your situation.
Nov 19, 2020
Dr. Stacie and her whole team are fantastic. They all make a point to know you and your story. This environment is very friendly and welcoming too. I recommend Prosper family Eyecare to all my friends.
Nov 10, 2020
Dr Kelvin takes his time to evaluate all aspects of vision. I trust his expertise. He is the only doctor whom I will trust with my daughter’s vision.
Nov 6, 2020
Love going here! Awesome staff and Dr. Stacie and Dr. Kelvin are always pleasant and knowledgeable. I highly recommend them.
Oct 7, 2020
Very gentle and understanding staff! It was my 4 year old son’s very first eye exam and he was nervous. The staff and dr were all very gentle and sweet with him.
Oct 2, 2020
Terrific office. Were able to work me in with an eye irritation I had. Dr was thorough and explained everything perfectly.
Sep 23, 2020
This place is great. They are so helpful and accommodating. Great staff and great doctors. Dr. Kelvin has now taken care of me and my family for years and we highly recommend them.
Sep 23, 2020
Prosper Family Eyecare and Dr. Kelvin are wonderful! He is meticulous about fitting your contacts and glasses and getting them just right. The staff is helpful and friendly-I recommend them wholeheartedly.
Aug 26, 2020
Staff is extremely friendly and helpful. Pre-exam testing is done with top of the line equipment. Dr. Kelvin explains everything in detail and answers all my questions. Great experience with this provider.
Aug 26, 2020
Professional care, excellent staff and honest information......would not go anywhere else
Jul 29, 2020
Excellent customer service. Friendly staff
Jun 11, 2020
My appointment was quick and easy. All the staff were friendly and accommodating! Thank you!
May 16, 2020
Everyone was very friendly and helpful. Dr. Kelvin does a great job explaining and making sure he's doing what's best for your health. I researched to find an eye Dr. Who was interested in resolving the problems. We drive 2 hours to see Dr. Kelvin and we are very happy with the care he gives us. Very highly recommend!!
Apr 25, 2020
Dr. Kelvin was extremely nice and professional. I was having headaches / migraines and Dr. Kelvin helped with the root cause of the problem. The whole staff was friendly and pleasant. I would definitely go back.
Apr 15, 2020
Always consistently professional and friendly.
Apr 14, 2020
I had a great Doctor visit here. The Doctor is knowledgeable, friendly and patient enough to answer all my questions. I would recommend the Doctor and Eye clinic to my friends and family.
Apr 2, 2020
Mrs. Avery was truly amazing during our online appointment! She was patient and praised my son for every attempt he made at accomplishing what was asked of him. We appreciate your practice’s professionalism and quick response to continue our sons treatment plan.
Mar 30, 2020
Dr Kelvin and his staff are amazing. Happy to answer any questions you may have and truly care.
Mar 4, 2020
Dr Kelvin and his entire staff were a pleasure to work with. Everyone was courteous and friendly and made us feel welcomed. Dr Kelvin did a great job explaining the results of the tests that were administered and provided advice for good vision health. I highly recommend their services.
Feb 14, 2020
The quality and care at Prosper Family Eye Center is wonderful. Everyone is so nice, helpful and knowledgeable. I have met quite a few other people who have gone here for an extended time, and they only have positive things to tell me. I’m so glad we found this group of people!
Jan 21, 2020
I love Erica!!!! She’s the best part of PFE!!!!!
Dec 21, 2019
Always superb, caring service. Kelvin is genuinely interested in listening to my issues and spending the necessary time to help me
Dec 7, 2019
Dr Van Voorst was excellent! Very thorough and explained in detail what my potential problem may be with Glaucoma. He referred me. Will be back!
Nov 28, 2019
I was beyond impressed with my experience for my daughter’s first eye exam. The front office staff was friendly and engaging. The technician was knowledgeable and made my daughter’s first experience smooth and not intimidating. Dr. Stacie was incredible! She was so thorough and made my daughter feel so comfortable with the entire process. So very thankful that Prosper Family Eyecare was her first experience with an eye exam.
Nov 15, 2019
Dr. Stacie was amazing with my energetic 7 year old. She made my daughter feel confident and calm about everything that was happening. I would 100% recommended!
Nov 15, 2019
Dr Van Voorst was very thorough in my exam. I was very comfortable with the fact he really knew my vision needs by the end of the exam. I highly recommend this practice.
Oct 23, 2019
Excellent service and very thorough! Left feeling like I really understood all my sons visual needs! I would highly recommend!
Sep 13, 2019
Great customer service - very knowledgeable. Highly Recommend.
Aug 12, 2019
Great friendly staff. Dr Kevin works to get you the best possible solution.
Jul 11, 2019
Eye exams are very thorough. Doctor explains results well. Listens to my questions and answers them.
Jun 14, 2019
As always your staff is courteous, helpful, and professional.
Jun 10, 2019
I love this practice! It's family oriented and run by the family. Staff are friendly and you never need to wait long. Best part is the high tech equipment which makes the exams so easy.
Jun 5, 2019
It’s always a great experience going to Prosper Family Eyecare. The staff & both doctors are friendly, professional and a pleasure to deal with. My entire family comes here for our exams, glasses and contacts. I highly recommend Prosper Family Eyecare.
Jun 4, 2019
Dr. Kelvin is very professional and thorough. And the staff so friendly and helpful!
Apr 26, 2019
Office personnel is very friendly. Felt very comfortable.
Apr 13, 2019
I was referred to Dr. Kelvin by my Mom. It was a great experience. I was met with true professionalism during my experience and with knowledge concerning my questions to Dr. Kelvin. I would highly recommend this eye care clinic.
Apr 3, 2019
Welcoming, professional environment that eases any persons hesitation. Love, love, love the staff! Front desk rocks! The doctor actually took time to evaluate and test me. I felt like my issues were more important to Doc more than me! Forgot to mention I’m black and there was ABSOLUTELY NO difference in my treatment than anybody else.
Mar 28, 2019
Great, caring, Doctors and staff
Mar 27, 2019
Love that the office and staff work as a "team" Have been in the Prosper area for only 2 years and was so happy to find Drs.Kelvin & Stacie Voorst and their excellent practice! Have had to make a couple of emergency visits due to an eye infection and it has never been an issue to "fit me in"
Mar 8, 2019
Very friendly staff and providers! Thorough, kind and caring. Really enjoyed my experience there.
Mar 6, 2019
Drs. Kelvin and Stacie are great doctors and the staff are great. 👍
Feb 8, 2019
Wonderful customer service and care!
Feb 7, 2019
Dr. Kelvin is very nice and patient.
Jan 28, 2019
This is an excellent practice; very professional yet everyone on staff and Dr Kelvin make you feel like you are there friend as weel as client. Fantastic customer service with very through and complete annual exam, help with decisions on fames or contact choices, continuing education and support throughout the year as desired or needed. Dr Stacie is the childrens specialist with excellent referrals within our community.
Jan 16, 2019
Love the friendliness of the office staff, very helpful and had everything ready for me when I arrived. Dr. Kelvin was very kind and answered all my extra questions. He took his time and made sure all bases were covered when examining my son as well.
Jan 8, 2019
Always friendly and helpful! Great care and service always!
Dec 30, 2018
Everyone is so kind, prompt, and professional. We never have to wait long, the doctors are up on the latest methods and technology, and the staff is so friendly, knowledgeable and helpful. They're the absolute best.
Dec 19, 2018
Prosper Family Eye Care goes above and beyond for my family! The staff is super friendly, easy to schedule and work with, and always helps us find the best options for our pocketbook! Drs. Kelvin and Stacie Van Voorst are so patient and take the time to talk with my kids and make them feel comfortable! Not to mention making sure they can see! Ha! Thank you for being the best!
Dec 4, 2018
Dr. Kelvin took great time to discuss my concerns and I left feeling very reassured!
Nov 29, 2018
Excellent experience. I had an annual eye exam and was very pleased with the courteous staff up front. I was also impressed with the wide array of tests using state of the art equipment. Dr. Stacie Van Voorst was highly professional and courteous and she fully explained all the results of my exam. Great place to go for eye care.
Oct 31, 2018
I always have the best experience when I go to Prosper Family Eyecare! From the ladies on the phone to the doctors, everyone is fantastic!
Oct 9, 2018
Very friendly and courteous customer service
Sep 21, 2018
I love coming here for my eye exams! Such a friendly and positive environment. I always feel like I am treating myself to the best care for my eyes. This is a well-informed and technologically advanced practice.
Sep 8, 2018
Dr.Stacie is approachable in demeanor and highly knowledgeable.
Sep 3, 2018
Everyone was so sweet, patient & helpful!!
Aug 7, 2018
Absolutely brilliant experience/appointment, all the way around. Dr. Van Voorst was professional, insightful, through, experienced and SO helpful. Since my appointment, I have told no less then a dozen people about Dr. Van Voorst and staff!
Jun 21, 2018
As always. Very quick appointment. Customer service was exceptional.
Jun 6, 2018
Great visit. 1st time customer and perfectly happy to add this as my primary eye Dr
May 17, 2018
Kelvin and Stacie are both wonderful doctors, and the staff always make me feel right at home!
Apr 26, 2018
I appreciate that all of my questions were answered and everything was explained in detail about what was wrong and what needed to be done. The staff was very helpful to make appointments with other doctors which I appreciate very much. Overall very good experience.
Mar 22, 2018
Dr. Stacie was thorough and answered all our questions. She went above and beyond to help us find solutions and resources for our eyecare issues. Aida helped us choose the right frames to fit our personalities that were also comfortable and in our budget...and all this with a lovely and patient attitude. The ladies at the front desk and pre-screening were so nice and made the new patient forms and payment easy to understand. Thank you for a fantastic experience!!
Feb 27, 2018
Excellent experience overall.
Feb 22, 2018
Excellent visit, very confident that I received excellent care.
Feb 15, 2018
Drs Kelvin & Stacie, along with their staff, provide amazing service. It is a welcoming environment and they make sure you’re taken care of.
Feb 13, 2018
Excellent service and customer care!
Feb 10, 2018
Best eye doctors I have ever been to. Very caring and compassionate in what they do.
Feb 10, 2018
Loved our experience! This was my daughter's first comprehensive eye exam. She was nervous going into it and Dr. Stacie and the staff made her feel very comfortable! She actually told me she had fun at her appointment and cannot wait to go back! Dr. Stacie explained her findings in detail and recommended a course of action, which are now taking. She was wonderful...not pushy at all, which I greatly appreciated! The office staff were great, as well!!
Jan 27, 2018
A wonderful experience....appointment was on time, terrific staff, and Dr Kelvin's examination was very thorough. I have a very unique eye issue and he was able to prescribe an fit the exact set of contacts that worked beyond my expectations.
Jan 27, 2018
Excellent eye care specialist.
Jan 15, 2018
Friendly, welcoming, and a warm place to have your eyes cared for. Everyone that works there is friendly, professional, and capable.
Jan 11, 2018
Very friendly staff. Doctor was very knowledgeable and took the time to explain all the options available to me. I would highly recommend to anyone.
Dec 23, 2017
Office staff and doctors are friendly, and knowledgable.
Dec 20, 2017
Dr. Stacie and her staff are just awesome! You won't be disappointed if you go here, they are very professional and super welcoming.
Dec 15, 2017
Glad our family found this practice. From “routine” eye care to the specialized vision therapy for one of our daughters, they have taken great care of us. And they happen to be great, friendly people, too.
Dec 14, 2017
Doctor Van Voorst and the entire staff are top-notch. I have been seeing them for several years now, and always walk away feeling good about the visit. I tend to be very inquisitive, and always ask lots of questions. I never seem to walk away with any unanswered questions. The entire Staff is very friendly with great insight and knowledge. Thanks as always.
Nov 29, 2017
Very friendly, helpful staff. All questions answered and I never felt rushed.
Nov 3, 2017
Everyone at Prosper Family Eyecare was very friendly and helpful.
Nov 2, 2017
Prosper Family Eyecare has been our family optometrist for nearly 10 years. The entire staff is outstanding!
Nov 1, 2017
I never feel rushed as if I’m in a time frame. They take the time to answer questions, explain things, etc. Great service
Oct 27, 2017
nice friendly atmosphere and very competent employees.
Oct 20, 2017
Service was great. Explanation of exam was very informative and helpful.
Oct 11, 2017
Dr. Stacie and Staff are very friendly and knowledgeable about your vision. My son loves them! I highly recommend them if you looking for an eye doc to help your child with vision and better comprehension in reading!
Sep 13, 2017
They had to refer me out to a Retina Specialist and they called and made the appt. on my behalf
Aug 29, 2017
Great experience!!! Had a wonder 1st visit!
Aug 18, 2017
Very pleased. I felt there was quality time with the doctor and the staff was very friendly and helpful.
Aug 8, 2017
Best eye clinic!! This is my sons second visit and they definitely are kid friendly! Professional and prompt service!
Aug 4, 2017
Dr. Stacy really took the time to find the 'right' solution for what we needed rather than just applying a 'one size fits all' solution. Couldn't be happier with the entire experience.
Jul 29, 2017
Prompt response on appointment. Welcoming atmosphere. Kind and courteous staff. Very knowledgeable.
Jul 26, 2017
welcoming and friendly. Great service.
Jul 8, 2017
Drs. Van Voorst are the most thorough eye specialists I've ever seen. Add to that the fact that they take their time and explain everything, have a knack with children and offer the best treatment options. I wish I'd found them years ago, before getting lasik.
Jul 7, 2017
Very professional and friendl
Jul 1, 2017
After having the same eye doctor for years, I was forced to change due to insurance changes. I selected Dr's Van Voorst by reviews and wanting to stay within the Prosper area. The office staff and Dr. Van Voorst was wonderful!
Jun 22, 2017
They were all wonderful. From the staff to the doctor. I would highly recommend.
Jun 22, 2017
Dr. Stacy is so invested in my son's success with vision therapy. Her exams are so thorough! It makes such a difference when you have an eye doctor like Dr. Stacie. She takes the time to truly help me and my son understand what is happening. Kristen is our VT- the most wonderful VT we could ever ask for. This office is a rare find.
Jun 19, 2017
Dr Kelvin is very thorough, he ensures I understand the results of my exam. The staff is so friendly and helpful. Location is great and office is always clean and organized.
Jun 7, 2017
Well pleased with the experience and was on time with everything. Thanks
Jun 3, 2017
Dr. Kelvin and Dr. Stacie are wonderful! They don't just do eye exams, they also are innovative and keep up with new technology. They explain everything they do and why. I'm so happy!
May 24, 2017
Super friendly and informative!
May 22, 2017
I called one week and was able to get scheduled for the following week. They were on-time, friendly, efficient and I was in and out in 30 minutes with new contacts.
May 22, 2017
Dr. Stacie saw my 7 yr old, and performed the most thorough eye exam I've ever seen. She was so lovely and engaging, my daughter was interested and at ease the entire time. So impressed with this office and staff, they genuinely care about their patients.
May 13, 2017
My first visit to Prosper Family Eyecare was very positive. Everyone was upbeat, sincere and knowledgeable. I will recommend them to all my friends.
Apr 29, 2017
The office staff and wonderful and very friendly. Dr. Kelvin is amazing and very insightful.
Apr 19, 2017
Really great first-time visit to Prosper Family Eyecare!
Apr 19, 2017
Great experience with Prosper Family Eyecare!
Apr 19, 2017
The entire office is wonderful. The office staff are fun, friendly and accommodating. My son would not make half the progress he has made without Kristen's flexibility, understanding and love. Dr. Stacie is wholistic, objective and able to help me (a mom) see the big picture. We just feel really taken care of in your office.
Apr 18, 2017
Always a pleasure! Love to hear people enjoying their work and all who come in!
Apr 13, 2017
Experience was great. Fun group and very professional.
Apr 12, 2017
Dr Kelvin Van Voorst is excellent. He takes the time to explain what he is doing, how and why the eyes age over time and what corrective measures are needed. He also is realistic. When a minor eye correction will not truly produce meaningful eyesight improvement, he tells you. If you still want a new pair of glasses, fine. If not, see you next year.
Apr 8, 2017
Wonderful office staff and doctor.
Apr 6, 2017
Dr. Kelvin is so good. He is thorough and listens and comes up with solutions.
Apr 2, 2017
Love Doctor Kelvin, but the glasses and the frames are much to high for me to afford.
Mar 31, 2017
on time, professional, detailed and organized service!
Mar 30, 2017
We are lucky to have such a great place in Prosper. The staff members are engaging and knowledgeable. I was impressed with Dr. Kelvin, and was in and out for my first visit with contacts and glasses and a full exam in less than an hour. I will certainly recommend this office to my family and friends.
Mar 30, 2017
Dr. Stacie was so kind and thorough. I was so glad to find a developmental optometrist in Prosper. She was great with my son and I highly recommend her!
Feb 28, 2017
I love Dr. Van Voorst and his staff - friendliest bunch of ladies ever! They are a very efficient office; I've never experienced a wait or difficulties with transactions.
Feb 9, 2017
Great Service as always! Front office crew is top notch!
Feb 8, 2017
Love Prosper Family Eye Care. Dr. Van Woorst and his staff are phenomenal
Jan 26, 2017
The entire office was more than polite, accommodating and through with my eye exam. I have been going to an eye doctor annually since I was 5 years old, now 32, and I think this has been the best Doctor's office I've been to yet. Thank you for the extra time you spent with me and your genuine care and concern.
Jan 22, 2017
What a wonderful find at home in Prosper. The staff was super friendly and it didn't feel like a Dr's office at all. It just felt warm and homey. The staff and the Dr. were extremely accomodating and made us feel at home. It was all new technology and I left feeling that I wouldn't wait so long to get my eyes checked again b/c it was such a wonderful experience. If you need your eyes checked up north, this is definately the place to go. Will recommend to everyone.
Jan 5, 2017
I have health problems that show in my eyes. Dr. Stacie is very thorough and explains everything in terms I can understand. I see her every 6 months due to my issues and wouldn't trade her for the world!
Dec 27, 2016
What a Wonderful place to have your eyes examined! The Dr. & Staff go "the step beyond" to help in any way they can...making sure you have the BEST CARE! My husband & I highly recommend PROSPER FAMILY EYECARE!!!
Dec 24, 2016
You guys are great! Everyone always make me feel welcome!
Dec 10, 2016
As always, everything about my visit with Prosper Family Eye care was incredible. Atmosphere is always lighthearted. Technician doing initial tests was very pleasant and was happy to explain all tests being done. Dr Kelvin is always very courteous and is great to interact with. He is also an extremely capable optometrist who is very good at explaining what he is doing, what it ultimately means and how it might, or might not affect the patient. Picking out glasses is always enjoyable and both ladies really enjoy what they are doing. I wish more businesses were run like this one.
Nov 17, 2016
The office staff was very pleasant and efficient. Dr. Kelvin was very print and took the time to explain my situation.
Nov 10, 2016
Drs. Kelvin & Stacie Van Voorst are very knowledgeable and the staff is very professional and helpful. My entire family has been to their office for eye care for the past 11 years and we have always been treated with respect and loving care. Both the doctors and the office staff are highly recommended for eye care
Nov 9, 2016
Excellent service. Dr. Kelvin always takes his time and answers any questions I have.
Nov 7, 2016
Dr. Kelvin and the staff were wonderful as always. I feel like I am coming in to see friends. Everyone makes me feel so valued. Dr. Kelvin is very knowledgeable and takes the time to answer all my questions completely and even to converse about my grown daughter's (and a former patient of his) eye problems. Thanks to his staff for fixing my old glasses, saving me the expense of a new pair, and improving my vision when I have to wear them!
Nov 2, 2016
Professional, thorough and courteous care
Nov 1, 2016
The best and friendliness eye doctors in the metroplex.!!!
Oct 28, 2016
Always enjoy going in for my appointment, very friendly and professional and always helpful by explaining everything that is happening. Would definitely recommend Prosper Family eye care for all your needs.
Oct 26, 2016
We love you guys! The best!
Oct 7, 2016
Vision therapy helped my son both in school, on the field, and in overall confidence level.
Oct 4, 2016
i was very impressed with the timeliness, professionalism and the amazing equipment that that was used to exam my eyes.
Sep 29, 2016
It appreciate the doctor taking the time to explain things instead of rushing through the exam without letting me know what is going on.
Sep 26, 2016
Prosper Eyecare has been taking care of my needs each year since 2005. I've always received a cheery welcome and service with everyone in the office. I recently had Proper Eyecare review my 7 year old Granddaughter for vision problems translating to poor performance in school. We've completed the initial testing and looking forward to receiving a full diagnosis with Dr. Stacie. Since my son had this same problem at that age, I know the benefit of vision therapy already. It is something I think every child should be tested on, because it is the basis of their growth in our world today.
Sep 23, 2016
5 stars! Staff were super friendly and helpful and Dr. Kelvin was very thorough and professional.
Sep 16, 2016
What a great eye care office! Friendly professional service, I highly recommend giving them a try.
Sep 10, 2016
Online capabilities make things more convenient.
Aug 31, 2016
Love Dr Kelvin, Dr Stacie and Staff! Great people, helpful and super friendly and great customer service. Would recommend to anyone.
Aug 18, 2016
I've had numerous contact lens fitting's at various eye doctors and have been less than satisfied. I wear monovision contact lenses and I've always struggled with both my near and mid range of vision. Dr. Kevin Van Voorst nailed my Rx perfectly. You Rock Doc!
Aug 18, 2016
The pretty ladies up front seemed too friendly. I suspect they were drinking! Keep up the good work!
Aug 11, 2016
I have been going to Prosper Family Eyecare for several years now and I love this place. The staff is wonderfully inviting, friendly, and so funny. Dr. Kelvin takes the time to listen to my concerns and answers them fully so that I understand what is going on with my own eyes. When I worry that my eyesight is getting "worse" he shows me how he can adjust my lenses so that I can see clearly again. Yea!! The selection of eyewear ranges from very affordable to "I would like to splurge a bit" and the staff is always willing to help me select my frames as well as give me an opinion when I can't make up my mind. I love this place and these people!
Jul 30, 2016
Excellent service and kid friendly
Jul 26, 2016
Very nice office and staff. Streamlined procedure from filling out the info on line beforehand to getting right in at my designated time. Very pleasant experience!
Jul 21, 2016
Wonderfully, sweet staff! From the moment we walked in, we were greeted with kindness and sweet smiles. We loved Dr. Stacy! She was patient and kind with our 4 year old little boy. She helped me understand what was going on and the plan of action. Dr. Stacy was thorough with her exam and my child responded very well to her (he normally gets bored and restless quick). When it was time to pick out frames, Aida (I believe is her name) was really helpful at explaining what to look for and how to pick out the right frames for his face (my husband and I are 20/20 vision so we haven't ever had to pick out glasses). She also let him wear the frames he chose around the store for a bit to make sure he was comfortable in them. Ms. Laural helped me with questions about vision insurance and was very patient with ALL the questions and scenarios I threw her way. She helped me pick the right plan of vision insurance so we didn't over-insure ourselves. I highly recommend their office!
Jul 16, 2016
Best Eye Doctors I have ever had. I having been wearing glasses for 40 years .The staff is excellent too!
Jul 12, 2016
Wonderful Office. Everyone is very friendly and helpful. Dr. Kelvin listened to my concerns and past experiences and explained so much to me! It was great to know more about my vision, especially my health concerns. I felt very relieved. I definitely recommend them!
Jun 17, 2016
Always a pleasure working with the staff, very professional.
Jun 14, 2016
Dr. Stacie has such wonderful rapport with our son. She is extremely thorough during her examinations, and her detailed reports are very helpful to us and his therapists.
Jun 7, 2016
I have had the same optometrist for years, so it was difficult for me to make a change. But after the my initial appointment, I knew I had made the right move. I have several eye issues and found that Dr. Kelvin was very knowledgeable on my issues, and was even able to explain them to me in a way my former optometrist never had. Very comforting. ~ As for his staff... so welcoming and friendly. I felt as if I had been going there for years.
Apr 27, 2016
Dr Kelvin was the best eye doctor I have visited. I'm so glad my wife found him...I'll be able to see clearly again. The Glasses were a bit high but they do look good
Apr 20, 2016
The office was very clean and neat, the staff was very friendly. I was a new patient and the appointment was scheduled around my schedule. I waited approximately 5 minutes to start the process of tests and then 5 minutes to see the doctor. I am very pleased with the choice I made and I have found my new eye care office!!
Mar 24, 2016
Good staff, love Dr. Stacie!
Mar 17, 2016
Went in for my annual exam and everyone was friendly and helpful. Options for eye wear were given, but no sales pressure, which is awesome.
Mar 9, 2016
Wonderful and caring staff and doctors. Thank you so much for making my experience positive. I was worried about having an eye exam after 15+ years since my last eye appointment. Prosper Family Eyecare made me feel relaxed and told me what to expect throughout the exam. I would highly recommend.
Feb 29, 2016
Excellent and friendly service for our entire family!
Feb 28, 2016
Greay front desk and exam experience, i.e., thorough and efficient.
Feb 20, 2016
As always, such a PLEASURE for Annual Eye Exam. Professional Staff, very helpful with solving my needs.
Feb 20, 2016
Front office staff was very friendly. Doctor and exam tech very nice and knowledgeable.
Feb 16, 2016
Dr. Kelvin took time to explain everything.
Feb 10, 2016
Friendly professional folks.
Feb 4, 2016
The office staff is pleasant and have always exceeded my expectations during my office visits. Also, they go out of their way to make sure that my needs are fulfilled. Extremely happy with the Prosper Family Eye Care team.
Feb 4, 2016
Always leave confident that any issue has or will be resolved.
Feb 3, 2016
Your staff is GREAT! I walk in and feel like I'm being greeted by my best girlfriends!
Feb 3, 2016
Great staff! And Dr Kelvin is excellent!
Feb 3, 2016
I enjoyed the people at the front who greeted me, Dr. Kelvin was thorough, yet moved quickly, and Aida was fantastic in helping me choose frames.
Feb 3, 2016
The staff at PFE are extremely friendly and knowledgeable. Dr. Kelvin explained everything well and all of my questions were answered. He offered me an option to help my night vision when driving that I didn't even know existed. Aida assisted me in finding a great new pair of glasses I can't wait to wear! I highly recommend Prosper Family Eyecare!
Jan 27, 2016
Fantastic Customer service and explanations throughout visit
Jan 12, 2016
Love that the staff know us and always makes us feel so welcomed.
Jan 7, 2016
Had a fantastic experience! Highly recommened
Jan 7, 2016
Very friendly and informative staff.
Jan 6, 2016
Everyone was professional and treated me kindly.
Jan 4, 2016
The staff was very friendly and Dr. Stacie was extremely good with my 5 year old!
Dec 22, 2015
Great staff, quick service. Thank you!
Dec 12, 2015
As always, everything at Prosper Family Eyecare went as well as possible. The entire staff is very friendly and knowledgeable, and as always, I came away knowing I was well taken care of.
Dec 11, 2015
The office staff and Dr. We're very friendly and thorough.
Dec 10, 2015
Great attitude by all staff. Helpful and ready to assist in all ways.
Dec 5, 2015
Everyone was very friendly and easy to talk to. A wonderful experience from start to finish.
Dec 5, 2015
Outstanding understanding and response to my optical needs and the office staff is very capable and positive.
Dec 3, 2015
STAFF EXTREMELY FRIENDLY & HELPFUL! DR. VERY THOROUGH IN EXPLAINING EXAM. OFFICE VERY COMFORTABLE.
Nov 22, 2015
A great experience as always!
Nov 15, 2015
Prosper Family Eye Care is exactly that a family....they treat you as if you are a part of their family! Everyone on their staff is kind and friendly. They have helped us and worked with us in every way. We are so glad we found them!
Nov 14, 2015
Dr. K listens to his patient, our 7 yo, and engages wonderfully with her while addressing any parents questions or concerns. We have been very happy and impresses with all that has been done for our girl!
Nov 12, 2015
I always receive great customer service and the staff are all very friendly. Dr. Kelvin is fantastic and very professional!
Nov 12, 2015
The staff is great and always pleasant to deal with. Thanks for the personal touch and atmosphere.
Nov 10, 2015
Friendly,professional and personable staff. Doc is great!
Oct 27, 2015
I LOVE the STAFF!!! They are always nice and cheerful. I wish my GP had staff as nice as yours!
Oct 26, 2015
The doctors are very easy to talk to, and always informative. They are always willing to answer any questions I have, and never make me feel rushed. The staff treats me like a good friend. They are always happy and know who I am when I walk in the door. Everyone is willing to help, or just visit for a bit, if that's what I want.
Oct 22, 2015
I love coming here, everyone is so friendly and the doctors take the time to actually talk to you and explain everything to you. It is just a wonderful place, I wouldn't go anywhere else
Oct 17, 2015
Every one was pleasant, friendly and very helpful! Would highly recommend to anyone!
Oct 3, 2015
Staff was friendly and helpful, so happy to have found a great dr with a wonderful office so close to home!
Oct 2, 2015
I enjoyed the friendly staff. They were very helpful and welcoming. I had a wonderful experiance!
Sep 29, 2015
This was my first visit to an eye doctor. I felt comfortable and everything was explained to me. The office staff really showed they cared!
Sep 12, 2015
Great staff and excellent overall care.
Sep 7, 2015
The staff and Doctors are friendly, knowledgable and courteous. I felt confident in my thorough, evaluation and application of my prescription. I'm so glad to have such good quality, eyecare right here locally.
Sep 1, 2015
You were ALL precious, friendly, welcoming, helpful and gracious! We were VERY Blessed by the whole visit/experience.
Aug 28, 2015
The staff___everyone was so professional, courteous, respectful, pleasant and knowledgeable about eyewear and showed genuine interest in my eye care. They made me feel comfortable, relaxed and welcome. The entire visit was superb and enjoyable from the receptionist to the technician to the doctor____ extremely high quality. I will recommend family and friend to visit you. Appreciate you soooo much. All clearly exceeded my expectations!!!
Aug 27, 2015
The people that work there are so friendly and they also have extemely good doctors that care about their patients. If you go there, you will be in great hands.
Aug 25, 2015
Our daughter went here when exhibiting early on-set nearsightedness. Dr. K got her into the nighttime contacts and correct her vision so quickly. It was a great solution for a busy, active kiddo and allowed our daughter to avoid any kind of daytime lense while stopping the progression in its tracks. Dr. K is very thorough and friendly. We couldn't be happier with the care for our daughter's eyes.
Aug 13, 2015
Great appt. Everyone was so nice and helpful. I will definitely refer others to you!
Aug 13, 2015
Very good service and excellent explanations of options
Aug 6, 2015
From the first step into the office and the grettings of the staff to the early process and test to the visit with the Dr to the follow thorugh with choosing new glasses I was extreemly pleased and felt as if I had been a customer for a long time. thanks guys
Jul 31, 2015
Dr Kelvin Van Voorst has invested in the proper diagnostic equipment and has well-trained technicians to provide accurate information for his use in evaluating vision problems. Truly outstanding service.
Jul 11, 2015
Ansley seemed motivated and understood what she was to do this week for homework. Ansley is also looking forward to the bucks she receives to cash in for prizes. Good incentive!
Jul 7, 2015
Very friendly and welcoming staff! I appreciated how the "finance" girl broke it all down and did the math right in front of me.
Jul 2, 2015
Visit went great! Our daughter had done vision therapy in the past, and Dr. Stacy was great with her. She recommended a couple of exercises to work on and got her set up with bifocals.
Jun 17, 2015
Office staff is very warm and helpful.
Jun 12, 2015
Very friendly staff, and the Dr answered all of our questions.
Jun 12, 2015
Atmosphere of the office is so pleasant.
Jun 5, 2015
Working me in on short notice to check an infected eye.
Jun 2, 2015
Very friendly staff. Fantastic Doctors!!!
May 25, 2015
Super friendly and caring! Love these guys!
May 21, 2015
Prompt and in and out quickly. Accommodated me with s prescription I could afford. It has a friendly atmosphere there.
May 20, 2015
I love how friendly everyone is, and that Dr. Stacie explains everything so thoroughly. It really feels like being part of a team that truly cares about my health.
May 18, 2015
The employees are so welcoming.
May 16, 2015
Close to home and very friendly staff. Also the time spent by doctor to explain my eye condition.
May 8, 2015
All the staff there are very pleasant!
May 7, 2015
Dr. Stacie was extremely thorough, asked great questions, really listened to my comments and concerns, and interacted with my son perfectly. I really feel as though she cares about his vision and how he processes information, and how this and other factors could be influencing his performance in school.
May 5, 2015
Y'all were awesome!! My son & I talked about how much we enjoyed our eye appointments! What a breath of fresh air!! I'm sending my husband to you next!!
Apr 16, 2015
The customer service from Dr. Kelvin and his entire team is outstanding! I am well taken care-of.
Apr 15, 2015
The waiting room was very nice.
Apr 10, 2015
Friendly staff/ thorough exam
Apr 5, 2015
They are the best, very friendly staff and great service!
Mar 31, 2015
All of you have been wonderful, friendly and helpful. Dr. Kelvin has been very patient in working with me in trying to fit my contacts and now with glasses. He has gone above and beyond what other doctors would do. Very appreciative to him and his staff.
Mar 26, 2015
Dr Stacie is the best. I now live in Richardson but do not mind making the trek up north so that Dr Stacie can continue to be my eye doctor. I trust her and appreciates the great care she takes.
Mar 24, 2015
Everything went like clockwork. No issues.
Mar 20, 2015
I loved the staff and reception team. Totally knowledgeable, approachable, informative, humorous and a great attitude. I will highly recommend your business and will be a return client of a family of six. Oh, the Dr was great and looked cool with all her gadgets and gizmos...LOL....I did like all the neat technology.
Mar 19, 2015
I always have a great experience!
Mar 14, 2015
Dr. Stacie is the best eye doctor I have ever had. She is knowledgeable, thorough, and professional. I wish all eye doctors were this good, but they are not.
Mar 1, 2015
Staff was amazing. Eager to help and very friendly. Dr. was fantastic, explained everything in detail and made sure everything was understood. Great visit.
Feb 26, 2015
Everyone is so pleasant and professional!
Feb 20, 2015
Your team was wonderful. Everyone in the office was friendly and helpful, including the doctor.
Feb 11, 2015
Pleasant staff , very friendly
Feb 11, 2015
The staff and doctor were all wonderful and so nice! They helped me out with every detail and also appreciated the help I got with choosing the glasses that looked best on me, her honesty was great! Thank you for helping me out in every way!
Jan 26, 2015
I love the friendliness of the office. The appointment didn't take long at all, and Dr. Stacie explained what was going on with my eyes extremely well.
Jan 20, 2015
Office staff is extremely friendly. I was greeted very professionally and felt welcome in the office.
Jan 16, 2015
Very friendly and informative staff. Dr. Kelvin Van Voorst was very professional and explained everything to me. He never appeared like he was rushing me.
Jan 15, 2015
This had to be one of the best experiences from a health care service provider that I can remember. From completing the paperwork online and then walking into the office and barely waiting less than 5 minutes to be seen was great. The testing was completed in a timely manner and I did not have to wait long to meet with Dr. Kelvin and have him examine my eyes and go over the results of the tests. I then met with Ida and we went over my options as far as glasses go and I was out of the office. Overall a really good experience.
Jan 15, 2015
The visit was comfortable, yet very professional.
Jan 15, 2015
Putting digs in on the Cowboys
Jan 13, 2015
Friendliness and taking time to make me feel important
Jan 8, 2015
Everyone was extremely friendly and professional. The doctor was very thorough and explained things in detail. One of the best first time medical visits I have had.
Jan 7, 2015
I needed to be done in a timely manner to pick up my son from school. I was taken care of wonderfully.
Dec 17, 2014
Very friendly staff, courteous and welcoming. Very professional attitude. Felt at ease and in good hands.
Dec 11, 2014
All folks are personable and great to work with.
Dec 10, 2014
Staff very professional while making you feel very relaxed and comfortable. Dr. Van Voorst very thorough in exam and explaining results.
Dec 4, 2014
Love the casual, friendly atmosphere there! My child feel so comfortable when she walks in the door...
Dec 3, 2014
Love love you eye clinic. Nothing needs to be changed. Super employees and an awesome doctor that so me which would be Dr. Stacie!!!! Every employee spoke to me when I arrived and even got some HUGS!!! Thank you for seeing me!!!
Dec 2, 2014
Friendly staff, helpful, close to home.
Nov 26, 2014
Everyone is so personable and welcoming.
Nov 26, 2014
As always, the entire staff is top-notch. I started with Prosper Family Eyecare by chance, I stay there by choice. I doubt I could find better or friendlier eyecare anywhere at any cost
Nov 21, 2014
I was greeted immediately and taken back without a wait. Every test was fully explained, my results were fully explained, and my financial responsibility was fully explained. Any questions I could have had were answered before I even needed to ask.
Nov 20, 2014
Dr. Stacie truly cares! I've always appreciated her truthfulness laced with kindness. She is one of a kind!
Oct 21, 2014
Dr. and staff were knowledgeable and friendly. Enjoyed them alot.
Oct 16, 2014
Prosper Vision offers many services that we were not aware of. They are friendly and assist us with anything and everything. Prosper Vision has improved our son's vision and has given us comfort at a difficult time.
Oct 16, 2014
Dr. Stacy was very good and thorough with her exam. I truly enjoyed all the people in this office.
Sep 23, 2014
When I had an eye emergency, I was seen quickly and given all the information needed to understand my problem. Plus the staff was really concerned, even though they had to stay past their closing time. I expected to have to deal with raised eyebrows and question about the stupid thing I did to cause the emergency, but the staff acted like it was no big deal and just dealt with my problem. They are all so friendly, professional, and competent. Great doctor and staff!
Sep 22, 2014
I loved the atmosphere and the staff were fun and very helpful!!
Sep 18, 2014
Very thorough and willing to provide follow ups to insure correct Rx.
Sep 14, 2014
Staff was very friendly, but highly professional.
Sep 7, 2014
I particularly appreciated the clarity of the explanation of the facts surrounding my eye exam and the clear and innovative solutions to my needs.
Sep 2, 2014
Explanation of my daughter's eyes and the promptness of the appointment.
Aug 31, 2014
I like to laugh and have a good time and the doctor and staff were ready and willing to join me. I also asked a lot of questions that were explained to me clearly so that I had a complete understanding regarding my eye health and that of my children.
Aug 19, 2014
Best place around!! Doesn't get any better as far as customer service and knowledgeable doctors and staff!!
Jul 27, 2014
The staff was great......I felt very good about my visit
Jul 20, 2014
Dr. Stacie is the best! She is caring yet doesn't leave anything to chance. She is thorough with the exam and keeps on top of overall health as it pertains to the eyes. Thanks Dr. Stacie!!
Jul 8, 2014
Staff is excellent - so friendly!
Jul 6, 2014
All were quite welcoming and pleasant.
Jul 1, 2014
I was glad that the waiting room and exam room had toys my son could play with to stay occupied!
Jun 22, 2014
I love the wonderful treatment we receive in your o
Jun 14, 2014
Dr. Kelvin and his staff were very friendly and professional
Jun 3, 2014
White getting fit for contacts, the lady that helped was awesome. Very Witty
May 31, 2014
Always great folks to deal with professional and willing to go the extra mile
May 28, 2014
The extra screening provisions available with up to date medical testing equipment. Also, the time spent with Dr. Kelvin as opposed to thinking I needed to be rushed through.
May 26, 2014
Everyone of the staff was friendly and very helpful. Great job everyone!
May 21, 2014
Everyone was friendly and helpful, explaining what was being done and what to expect. I felt I was getting a solid baseline exam that will help me establish good eye care for the long run.
May 13, 2014
The doctor was very pleasant and knowledgeable.
May 12, 2014
The front office staff and technicians were wonderful and the office smelled wonderful - like cinnamon! Win!
May 11, 2014
The front office staff and technicians were wonderful and the office smelled wonderful - like cinnamon! Win!
May 11, 2014
Super friendly staff. Very accommodating for family with multiple blessings (kids).
May 9, 2014
Everyone is always so friendly and helpful and I love Dr. Stacey.
Apr 26, 2014
Service was great & they were extremely friendly and informative! Would recommend for sure!
Apr 25, 2014
All the smiling faces when you walked in the door :). It doesn't matter what type of business you walk into, a smile when you walk in means alot.
Apr 21, 2014
This is a great place to go. I trust them with my eyesight.
Apr 14, 2014
knowledgeable, courteous treatment
Apr 12, 2014
I've only seen Dr.Kelvin but have had great experiences each time over the last several years. All of my children go here as well as they are great with children, even my toddler that comes along. Always punctual.
Apr 12, 2014
Very nice and knowledgeable staff. State of the art equipment.
Apr 10, 2014
How everything was explained and answering all my questions
Apr 9, 2014
I wish that every healthcare professional and their staff was as friendly, thorough and truly concerned with their patients. I could not speak more highly about the customer service, attentiveness and professionalism of the practice.
Apr 2, 2014
Everyone at Prosper Eye Care was friendly and very warm and welcoming. More and more today, visiting a healthcare professional's office is abit more like getting your car fixed. There seems to be a great deal more concern about getting you out the door rather than providing personal concern for me as a patient. I certainly wasn't treated that way at this office!
Apr 2, 2014
I appreciated the exam that I received was so detailed. I was told in complete details everything about my eyes. I felt like I was given time and did not feel rushed in and out. I would highly recommend Prosper Family Eye Care to anyone needing eye care.
Mar 22, 2014
Knowledge , helpfulness, friendliness
Mar 22, 2014
professional and clear explanation of next steps
Mar 18, 2014
I was able to schedule visit on short notice; very convenient and timely.
Mar 12, 2014
Dr. Kelvin is great about explaining what is going on with my vision. He helps me understand in layman's terms. I appreciate that. The staff is also very courteous and friendly.
Mar 11, 2014
Curtious and efficient team makes the visit easy yet you feel like your needs are being met.
Mar 4, 2014
You have state-of-the-art equipment for checking the eyes. I have great confidence in your care for my eyes!
Feb 27, 2014
Everyone was courteous and professional. The doctor listened and understood issues. Addressed solutions with clarity.
Feb 26, 2014
Thank you, Dr. Kelvin Van Voorst and Dr. Stacie Van Voorst for putting together such a caring, professional team. Blessings, Kathleen
Feb 22, 2014
I always love going here because everyone seems to care so much!
Feb 20, 2014
Y'all smile! And everyone seems to enjoy what they are doing and that was really nice to see. It is comfortable and relaxed.
Feb 16, 2014
Everyone is very friendly and accomodating. The office is comfortable. Dr. Kelvin has been very patient in trying to correctly fit my contacts, which has been challenging with my prescription. I have been very happy with my experience.
Feb 15, 2014
Friendly office and staff. very professional and thorough in its examinations. Highly recommend Prosper Family Eye Care for your next check up.
Feb 13, 2014
Friendly staff, professional service!
Feb 12, 2014
The most friendly atmosphere of any doctors office that I have ever been to! They make you feel like you are a part of their family!
Feb 11, 2014
The staff was pleasant and the office was very comfortable.
Feb 9, 2014
Friendly and courteous staff. I was greeted and checked in with no delay. The exam was thorough and the consultation with Dr. Kelvin was explained in plain language. I would definitely recommend Prosper Family Eyecare to anyone looking for top-notch vision care.
Feb 7, 2014
My glasses broke. I was a new patient and you got me in right away. All the staff was and is very friendly. Picking out new glasses was a fun experience with the staff!
Feb 5, 2014
All the ladies are super nice and explain everything perfectly.
Feb 2, 2014
Friendly staff, easy to work with.
Jan 26, 2014
Totally awesome. Never had a bad or unpleasant experience
Jan 24, 2014
I really appreciated the time that Dr. Kelvin took with me answering all of my questions.
Jan 16, 2014
Like the new office look and uniformity of the office staff.
Jan 14, 2014
Great service and even though I was 15 minutes early they saw me right away.
Jan 11, 2014
Kelvin Voorst and his staff seem genuine in their care and strive to find the correct solutions for the individual needs of the Patient.
Jan 11, 2014
Constantly this office staff & Doctors are so professional, caring, & working to stay ahead with the latest & best for their patients! Thank you very much for being there for us all.I have always referred friends, new clients of my own, and newcomers to the area to them and will continue to do even more!!!
Jan 8, 2014
Everything was handled professionally. I had no wait time.
Dec 23, 2013
Everyone was very nice..enjoyed the appointment!
Dec 18, 2013
The office looks nicer than last time...
Dec 16, 2013
The doctor took interest in my particular situation and educated me about new contact lenses that he plans to try out on me on my next visit that should improve my vision.
Dec 16, 2013
We enjoy the professionalism and comprehensive exam that Dr. Stacie Van Voorst provides. That is why we drive from Richardson to see her.
Dec 16, 2013
My first visit. Felt like I had to wait too long to see the Dr after my initial testing. It was a busy day I understand.
Dec 10, 2013
The information given to me reduced my fear and let me know what to do when symptoms occur.
Nov 26, 2013
Always friendly staff and great service!
Nov 26, 2013
Sincere, knowledgeable doctor and helpful, friendly staff We can always count on.
Nov 23, 2013
Dr. Van Voorst was very thorough and the staff (Aida & Brandy) were awesome!
Nov 20, 2013
Actually enjoyed going to an eye doctor.
Nov 19, 2013
The staff was friendly and very personable! Love that you have coffee available for patients.
Nov 18, 2013
Dr. Kelvin and "Team" . . . efficient, as ever!
Nov 16, 2013
Stacie looks better but Kelvin goes an excellent job as well.
Nov 14, 2013
Thanks for working me in on short notice.
Nov 14, 2013
I felt I was treated very nice...the eye exam was very thorough and I was very pleased with it!!! My insurance was applied and that was Great! Thank You!!!
Nov 13, 2013
Excellent service, leaving me with a very pleasant experience.
Nov 13, 2013
Great and knowledgeable staff, comfortable environment, professional yet caring service
Nov 12, 2013
The staff and Dr. Stacy were wonderful with my 7yr old son. They made sure his first experience at the eye doctor was a great one!!
Nov 1, 2013
Very warm, welcoming environment
Oct 25, 2013
LOVE that you have Saturday appointments available.
Oct 21, 2013
I love the Staff and the how everyone always go out of their way to help you.....
Oct 21, 2013
The fact that someone assisted me in picking out my new frams.
Oct 21, 2013
Thankyou for explaining everying to us.
Oct 20, 2013
This was quickest appt I've ever had. No wait time and everyone was very cheerful and professional.
Oct 19, 2013
excellent service, very friendly and helpful place
Oct 12, 2013
Great front office staff! Great doctor!
Oct 12, 2013
I was very pleased on how the staff seemed to care and took time with me on my visit.
Oct 8, 2013
I enjoyed looking at frames in the book and a of the staff was very helpful. It was a great visit :)
Sep 24, 2013
I liked how easy and thorough my tests were.
Sep 14, 2013
Dr. Stacey and the team really care about me as a person. I am always greeted like a friend. That's a very nice feeling!
Sep 13, 2013
We had a wonderful experience. The Drs work so well with everyone in the family, from youngest to oldest.
Sep 11, 2013
Doctors review with parent after each appt, very helpful.
Sep 11, 2013
Dr Kelvin was very patient with my daughter who had fallen alseep on the way over from Flower Mound. She was not in the best mood when she woke up. We got the basic eye exam done this visit. We are happy with the office. I like that they will file our insurance too.
Sep 5, 2013
I was extremely pleased with the visit; Dr K explained in detail my conditions and options.
Aug 31, 2013
The doctor and staff are very professional and the service is impeccable.
Aug 29, 2013
The staff goes above and beyond to assist you. They are professional and welcoming.
Aug 22, 2013
COMFORTABLE AND FRIENDLY SERVICE!
Aug 21, 2013
Everyone at the office is amazing!
Aug 21, 2013
Dr Van Vorst and her staff are always so welcoming All my exams were quick and efficient. Dr. Van is friendly and thorough and I always feel that I can call them for anything.
Aug 13, 2013
Love going to Prosper Eye Care! They always make sure that we understand what is needed and make us to feel welcome.
Aug 12, 2013
We are always met with a friendly smiles. Which makes us feel at home.
Aug 10, 2013
Usual visit. Friendly, professional, and relaxed.
Aug 4, 2013
Dr. Stacy as well as her whole team were all super informative and helpful. Made me feel welcome, as well as comfortable in a situation that I am not used to. Left very thankful!
Aug 4, 2013
Best, courteous staff around. I drive almost an hour because they are such great people.
Aug 1, 2013
Dr. Kelvin Van Voorst and his team were excellent. He was very thorough and his assistants were very efficient and knowledgeable. I would recommend Dr. Voorst and his team very highly.
Jul 31, 2013
Thanks Dr. Kelvin for helping me with my contacts. I LOVE them - after about six previous unsuccessful attempts
Jul 31, 2013
Everyone is so nice! Dr. Stacie is wonderful. Prosper is lucky to have you.
Jul 27, 2013
I already know the Drs and feel they are wonderful people. They have surrounded themselves with an office staff that is fabulous. They are professional, have expertise in their respective jobs, and always make me feel comfortable and welcome. I would recommend this practice to anyone.
Jul 26, 2013
Everyone was very friendly!
Jul 26, 2013
Dr. Stacey was very thorough in explaining how to treat Abby's dry eyes. The prescription was quite expensive ($165), but called office and they gave us a much cheaper prescription while I waited at the pharmacy. I really appreciate that.
Jul 26, 2013
My eyes were checked thoroughly before and after the new prescription
Jul 26, 2013
Excellent help selecting new glasses & thorough explanation of the new contact solution I will be using.
Jul 23, 2013
Great optometrist and staff.
Jul 13, 2013
Attentive and friendly staff, little wait time, the entire office is a well oiled machine! Recommend to all family and friends.
Jul 11, 2013
I brought my whole family in and they took care of us like champs. All the kids clearly understood their vision needs and glasses requirements. They took the time to help choose nice glasses, and ensure the fit and finish was great. The optometrist was thoughtful about his diagnosis, and made some suggestions that we're confident will be helpful for our children.
Jul 11, 2013
Love the whole Team, esp Nida! She walked the extra mile for me!
Jul 8, 2013
I am consistently pleased with the thoroughness of my eye exams, as well as the detailed but easy to understand explanations. Great job!
Jul 5, 2013
The staff was very friendly & helpful. I recommend friends to Prosper Family Eye Care without hesitation. Dr. Kelvin is thorough and explains things in detail.
Jun 25, 2013
Everyone is genuinely friendly. I love it and highly recommend it to anyone.
Jun 21, 2013
Great people all the way around!
Jun 18, 2013
Dr. Kelvin did a great job assessing my situation. He got it just right before I left. I appreciated his attention to detail and the thorough explanation of my options. Best optometrist visit I've ever had!
Jun 15, 2013
We are new to the Prosper area and was very established from where we came. I've been very hesitant as we have tried to reestablish ourselves with all new doctors. I was so relieved when I left to know this eye Doctor was even better than we had before! He was a very good listener and I never felt rushed or unimportant! He seemed to really care about my concerns and never made me feel like my questions were trivial.
Jun 13, 2013
I came in early and did not have to wait, or leave and come back. Thank you for being so accomidating.
Jun 7, 2013
I enjoyed the attention to details and friendliness of the doctor and staff.
Jun 5, 2013
YOU HAVE FRIENDLY AND COMPETENT PEOPLE IN YOUR OFFICE.
Jun 4, 2013
Staff is excelllent and very accomodating ...always enjoy my visit
May 23, 2013
Everyone at Prosper Family Eye care was professional and willing to answer any questions I had. They had also offered multiple options to fulfill my needs some covered by insurance and some not and didn't argue when I declined uncovered services; which a lot of business try to do these days. Ill definitely continue with all my family eyes needs there.
May 22, 2013
I experienced nothing but friendly during my appointment.
May 15, 2013
Since I have diabetes I was pleased the doctor checked my eyes thoroughly and explained what happens to the eyes because of diabetes. I felt great when he gave me a good report.
May 15, 2013
I am so thankful that you took Sam on such short notice.
May 14, 2013
The staff goes out of their way to help
May 11, 2013
Comfortable office and very friendly staff! Dr. is very thorough and easy to talk with.
May 9, 2013
Courteous staff and relaxing atmosphere.
May 7, 2013
Feel like family. Very personable.
May 4, 2013
The staff was very friendly.
Apr 25, 2013
everyone is so nice and friendly. always very helpful and gracious.
Apr 22, 2013
Dr. Kelvin did not make me feel rushed and took the time to listen to my concerns. Very nice experience! I would definitely suggest PFE to anyone.
Apr 14, 2013
Dr. Van Woorst is very nice & knowledgable. The staff is pleasant as well. I will continue to use this office for my eye care needs
Apr 4, 2013
Dr. Kelvin & Dr. Stacie are absolutely amazing! The staff is awesome! I will not go anywhere else.
Mar 24, 2013
Very pleasant. Great staff all the way around make you feel very welcomed.
Mar 23, 2013
I thank Dr. Kelvin Van Voorstand and his staff for how comfortable they make me feel and the superb service they provide.
Mar 20, 2013
Personal interest from the staff. Information from Dr. Stacie.
Mar 15, 2013
Aida was excetional. She was very patient and helpful in selecting the right glasses.
Mar 13, 2013
Staff and services very good!
Mar 11, 2013
I was incredibly impressed with the way the staff went above and beyond- called my insurance for me to see if I was covered, got me in before my scheduled appointment, explained everything well- I could go on and on. I've struggled to find a good eye doctor since we moved here in 2010 and my search is over!
Mar 6, 2013
Very friendly with Great Customer Service.
Mar 6, 2013
The doctors in this office are excellent and explain everything for you. All the people in the office are super cheerful and go out of their way to be helpful. I highly recommend this office for great eye care.
Mar 5, 2013
I appreciated how Dr. Stacie took the time to answer all my questions in detail. She was very informative and helpful. The staff was also helpful in helping me with the hard task of picking out new glasses. She was very patient with me. :-)
Mar 3, 2013
Both staff and doctor were just great, I was very happy with the service
Mar 2, 2013
I like the office, staff, and Dr. Stacie. They all took the time to explain things in detail and showed true concern with all aspects of the visit.
Mar 1, 2013
Friendly staff and a doctor that took the time to explain my test and the results.
Feb 28, 2013
The customer care was phenominal!
Feb 27, 2013
The doctor & staff are all very informative, helpful, and friendly. Great place to be taken care of.
Feb 27, 2013
I always love that everyone seems to remember who I am when I come in. Everyone always has a smile one!
Feb 26, 2013
Thank you for working me in to your schedule when I called with a concern. You all were very gracious and understanding. I love how you are all so friendly, knowledgable and down-to-earth.
Feb 23, 2013
Very cheerful employees give way to a very relaxed visit
Feb 22, 2013
Everyone has been so friendly and helpful. I highly recommend this office for anyone who has had RK and is now experiencing problems. Can't wait to get my new contacts!
Feb 21, 2013
Great experience. Friendly staff. Very pleased.
Feb 13, 2013
The staff was friendly and Dr. Kelvin was very thorough. I was very pleased with the service I received and walked out from my appointment feeling well taken care of.
Feb 10, 2013
When I left the office I felt I for once knew that I was in good hands, and that my eyecare needs will always be met.
Feb 3, 2013
This was and unscheduled appt for an injury and I was seen almost immediately. I was both pleased and impressed with being able to walk in and be seen without difficulty!!
Jan 30, 2013
Everything was great- friendly, professional, and quick-but-thorough.
Jan 29, 2013
You can tell the office is ahead on the technology and it makes the whole process easy. The optometrist really took time to understand exactly what my situation was and how he could help. 5 star experience.
Jan 22, 2013
When I called for an new patient appointment I was able to get in without months of waiting. The staff, from the front office to the Dr. himself had a smile and helpful attitude. I would recommend Prosper Family Eyecare to everyone!
Jan 22, 2013
Office ladies are very friendly and helpful!!
Jan 16, 2013
The friendly reception, the proficiency of Dr. Kelvin Van Voorst, the attention to detail by everyone.
Jan 15, 2013
I enjoyed the way I was treated by everyone, and the efficiency in their work.
Jan 15, 2013
The ladies in the office were great!
Jan 12, 2013
I was pleased that the glaucoma test didn't blow my eyeballs out. Everyone was very friendly.
Jan 12, 2013
Everyone behind the counter is extremely kind and welcoming. The technician who test my eyes happily explained everything and answered my 10,000 questions. Dr. Kelvin Van Voorst was very friendly, efficient and thorough.
Jan 8, 2013
Dr Stacie Van Voorst took more time than I expected to discuss our son's situation and what she saw when she examined him. The lady who did our glasses was also extremely patient as we were dealing with our kids as well. The team was also accommodating on letting my husband do another test that he did not do on his appointment day. We loved our first visit and will be back for sure!
Jan 7, 2013
We have been very pleased with the expert care and service received and would highly recommend to all of our family and friends!
Dec 28, 2012
Very nce staff and easy appointment. Non-pushy on extra stuff for your glasses.
Dec 27, 2012
All of you girls up front are awesome!!
Dec 20, 2012
Staff is always very friendly! I love that I do not have to wait forever to see Dr. Kelvin.
Dec 20, 2012
Everyone was very friendly and professional.
Dec 19, 2012
This is a wonderful office filled with experienced staff. Highly Recommend!
Dec 2, 2012
Staff is courteous, helpful, and answers questions.
Nov 30, 2012
Latest technology provided a more detailed exam than I have ever previously had
Nov 29, 2012
Everyone was very personable, as if I had been coming there for years. Can't say enough great things about my visit. You have a customer for life!
Nov 28, 2012
Dr. Kelvin and his team did a thorough job and examination mand I believe my new prescription for lenses will improve my vision as much as possible.
Nov 21, 2012
The time the Dr took to discuss my eyes . Didn't mind explaining my issues and options. Great manner with patients.
Nov 14, 2012
Staff went above and beyond to try to get my new glasses for me before I leave for vacation next week!!
Nov 14, 2012
Staff very friendly and made you feel welcome. Dr. very thorough with exam.
Nov 11, 2012
The staff was very professional and friendly and this was the most comprehensive eye exam I have had. Very pleased! Many thanks gang.
Nov 9, 2012
Doctor and staff are simply awesome!
Nov 9, 2012
I enjoyed every single person working there. The atmosphere was just wonderful! I enjoyed how the doctor explains himself in a way which I can understand:) Great, great place!!!
Nov 7, 2012
Everyone at Prosper Family Eyecare is very friendly and helpful. Drs. Kelvin and Stacie are very thorough and also stay current with new technologies to provide quality eyecare. They take time to answer questions completely and explain preventative and proactive solutions. Overall, they provide exceptional care.
Nov 2, 2012
SHE EXPLAINS EVERYTHING ABOUT YOUR EYES IN LAYMENS TERMS, EASY TO UNDERSTAND. I WOULD HIGHLY RECOMMENT HER TO MY FRIENDS.
Oct 22, 2012
Mia was very relaxed and enjoyed her time spent at the office. The information obtained from the time there was very valuable. Overall it was another great visit!
Oct 21, 2012
We enjoy everything during our visits.
Oct 19, 2012
Everything was prompt and the staff was very helpful and friendly.
Oct 18, 2012
I had a great experience and Dr Stacie helped ver much!
Oct 15, 2012
Always a wonderful experience when I go to the eye doctor
Oct 8, 2012
Friendly staff. Thorough exam and explanation of my vision status.
Oct 6, 2012
Was on time. Got me in for screening and the Optometrist was prompt as well. Excellent staff. Highly recommended.
Oct 3, 2012
The staff is very friendly and helpful. My new contacts are comfortable and I can see clearly. They juggled my husband's and my appointments so that we were seen quickly but thoroughly so that we could take turns watching our baby. Nice visit.
Sep 25, 2012
Had a much, much better experience this time around. Everyone was very helpful and answered all my questions.
Sep 23, 2012
I liked my interview with Dr. Kevin. He listened very carefully to my comments about what was wrong and took the necessary steps to determine my problem. After the examination he explaned the condition that I have to me in terms that I could understand.
Sep 18, 2012
They have an employee that I had not met before; Ida. She was very personable and kind. The entire staff (including both doctors) made the visit enjoyable.
Sep 16, 2012
I have rarely been as pleased as I am with my experience with Prosper Family Eyecare. Both Dr. Kelvin and Dr. Stacie went above and beyond in providing me with options to achieve a solution to my unique sight needs. Their final solution was truly inventive and satisfactory. I am seeing better than I have in almost 13 years. I would highly recommend their services. The office staff was pleasant and efficient as well.
Sep 15, 2012
I enjoyed the fact that the atmosphere was pleasant and professional. I left feeling very confident in Dr. Stacie Van Voorst, and her articulate explanation of all facets of her diagnosis and care.
Sep 15, 2012
Everybody is friendly and accommadating
Sep 13, 2012
The staff is always very friendly and knowledgeable.
Sep 12, 2012
Aida was GREAT! She took extra time with Michael. His first time to try contacts. With her extra special attention and explaining - helped Michael to be able to feel comfortable & able to be a "Rock Star" at taking contacts out and insertng them... at least so far :-)
Sep 11, 2012
Super Service and very friendly, helpful staff.
Aug 31, 2012
Everyone was extremely friendly and very informative.
Aug 30, 2012
I am extremely happy with all services I received.
Aug 29, 2012
Everyone was extreemly friendly. Everything was explained to me in detail. I will defiantly tell friends and family about my visit.
Aug 28, 2012
Staff was great, office was neat & clean, appointment time was prompt.
Aug 22, 2012
We felt very welcome and at ease at out first appointment at Prosper Family Eye Care! Thank you!
Aug 18, 2012
I liked when as soon as they called me up, they finished nice and quick.
Aug 11, 2012
The staff was very nice & helpful
Aug 2, 2012
Very attentive staff and doctors! Take their time to explain your conditions and help remedy what can be remedied.
Jul 27, 2012
Dr. Stacie took her time with me explaining my situation and how to treat certain things naturally. I LOVE the doctors and staff here....two thumbs WAY UP!!!! :)
Jul 27, 2012
When I need to see either of the doctors, I'm always treated with respect. They are both very pleasant and easy to talk to. They also listen and respond with understanding to things that I say - very rare in the medical field!
Jul 23, 2012
Very impressed with the entire staff, especially Dr. Stacie. Thank you for being so understanding and taking the time to listen.
Jul 21, 2012
My visit was excellent! I found the Doctor to be very knowledgeable, thorough, exacting, polite and professional. He explained the health of my eyes and my corrective options very clearly. The staff is friendly, polite, efficient and pleasant. The office is comfortable, tastefully decorated and clean. My eye exam and visit were great!
Jul 19, 2012
The girl that performs the eye exams is very cool, perfect person for the job!
Jul 10, 2012
From the moment I walked in to inquire about making an appointment, all the way through the paying out process, I felt very welcomed and comfortable. Each person I spoke with was very warm and friendly! I would highly recommend Prosper Family Eyecare!
Jul 3, 2012
I like that you guys have the latest technology for eye care. Not having to have my eyes dilated made my day!
Jul 3, 2012
The Tech and Dr. Kelvin both made me feel very at ease and explained everything throughout the exam process. Dr. Kelvin took time to listen to my concerns and explain everything clearly. Thank you!
Jun 30, 2012
I enjoyed being the first appointment of the day. I thought the service by everyone was exceptional!
Jun 25, 2012
I went to see Dr. Kelvin due to an eye irritation. After just a few short moments, he told me what I had and gave me a prescription. This morning (about 12 hours after seeing him) I feel so much better! Thank you!
Jun 20, 2012
Dr Kelvin was very thorough and explained everything
Jun 20, 2012
The staff was so amazing! Excellent experience for me and my son. Very professional and personable staff.
Jun 19, 2012
Great eye docs, facility and staff!
Jun 15, 2012
Dr. And Dr. Van Voorst are outstanding doctors. We really appreciate both of them, and the time and patience they take with all the patients- even the youngest patients. Thank you!
Jun 8, 2012
Would have liked to have known about contact exam that was additional cost not covered by insurance prior to paying. That information would have impacted other decisions made based on incomplete information.
Jun 6, 2012
Dr. Kelvin Van Voorst very thoroughly explained what he found from the tests, showed me on an eye drawing the parts of the eye involved in testing, and was very patient with questions I asked.
Jun 5, 2012
Excellent job. Thanks for fitting me in at the last minute.
May 25, 2012
I was very impressed with your latest technological equipment.
May 23, 2012
I thought the staff was very efficient and the waiting/testing areas were very clean. They have a nice selection of frames.
May 18, 2012
Kelvin and Stacie have been taking care of my eyes for years, and I would wholeheartedly recommend they to anyone.
May 17, 2012
Dr. Kevin is friendly and thorough, and does a great job. Unfortunately, the office staff and wait time spoiled the experience.
May 16, 2012
The staff was very cordial, friendley and very professional
May 11, 2012
I always appreciate the professional yet friendly atmosphere of your office. I know that you work hard to make sure your patients feel confident and comfortable with the experience. It is working!
May 11, 2012
I had a great experience! I will see you next year!
May 11, 2012
Overall friendly and knowledgable service.
May 10, 2012
Excellent office staff, excellent doctors, excellent office space. Wouldn't go anywhere else for my eye care.
May 6, 2012
My visit was great, everyone was friendly and professional and explained everything to me in easy to understand terms
May 6, 2012
Friendly staff and great information on eye health and options.
May 6, 2012
I was extremely pleased with my visit. I am a new patient and was very impressed with how much time Dr. Stacie spent with me trying to fit me with several different types of bifocal contact lenses. She was extremely informative...much more than any other eye doctors I have visited in the past. I am very happy with choosing to become a patient at this facility and hope to be a long time patient there.
Apr 27, 2012
Very friendly, knowledgeable doctors! Great staff!
Apr 21, 2012
While the entire office performed very professionally I have to particularly commend the young lady who manages the fitting and frames area. She was very engaging and helpful during the fitting process and made the process much more enjoyable than I have experienced in my forty-year history of wearing corrective eyewear. I also wanted to comment on the online forms and how much time that saves and also provides the patient the ability to access information they may not have with them at the appointment.
Apr 10, 2012
It's always a pleasant visit when we come in for our appointments.
Apr 10, 2012
I felt good about coming to your office. I thought the exam was thorough.
Apr 9, 2012
Dr. Kelvin seems to be very competent. He did not rush and explained everything clearly. I would definitely recommend this office to anyone looking for eye care in the area.
Apr 4, 2012
I was well pleased with the entire staff. All of my questions were answered and I would recommend Prosper Eye to everyone.
Apr 3, 2012
We had a great experience at Prosper Family Eyecare. They were prompt, friendly, and thorough.
Mar 29, 2012
Dr Stacie explained everything in my examination and Erica took the time to explain the different options with glasses. I was unclear on a few things after I got home and came back the next day and she took more time to help me! Great service.
Mar 25, 2012
Amazing! It is stressful when you move and you are trying to find a new doctor who will take as good care of you as your previous doctor. Your office was wonderful they made me feel welcome and appreciated. The exam was very thorough and the doctor explained in detail the results. I couldn't have been more pleased.
Mar 21, 2012
Everything was so efficiently run that I will have to find some other place to read my book.
Mar 13, 2012
I was greeted right away when I walked in the door by my name :) Everyone is always so friendly there and informational. I see Dr. Kelvin Van Voorst and he always answers every question I have and never makes me feel rushed. I have been going here for 4 years now and would recommend Prosper Family Eyecare to everyone I know.
Mar 10, 2012
You always make me feel like I'm the only patient in the office....you take your time with me, are very thorough, and you don't make me feel rushed through to the next patient!
Mar 7, 2012
Besides the pleasant staff,the thorough explanation by the doctor was priceless.
Mar 2, 2012
Dr Stacie is very through and explains all my eye problems. I always feel relieved and understand my eye problems when I leave. My soft contacts are ok,not too hard to get them in and out.
Mar 2, 2012
On how friendly everyone was and how the doctor took time to explain everything to us.
Feb 26, 2012
Kind, courteous, prompt. Excellent care & explanations.
Feb 23, 2012
The Staff was very Courteous, professional and helpful. I walked in without an appointment and they assisted me right then.
Feb 21, 2012
I have been a patient here for just a year now, but everytime I come in it is a very pleasant experience for me. Everything is explained to me so that I understand and you don't get that at alot of places.
Feb 21, 2012
I never felt rushed with pre-exam or time with Dr. All my questions were answered. Thank you.
Feb 4, 2012
Friendly and helpful staff. Doctor took time to explain my eye health and options.
Feb 1, 2012
I always enjoy my visits you have such a great staff.
Feb 1, 2012
Exceeded my expectations! Felt comfortable and welcome. Thank you for your care and helping me see!
Jan 20, 2012
Very enjoyable experience and a satisfied customer.Good staff
Jan 11, 2012
My husband and I and all four of our kids go to Prosper Family Eyecare. We always feel welcomed and cared for, and we have received excellent service for our contacts, glasses, and eye health needs. We highly recommend Prosper Family Eyecare and love that the doctors are Prosper residents just like us! Jeff and Allison Bobbitt
Jan 3, 2012
Friendly abd knowledgeable Dr and staff. Was however surprised to see a separate charge for the glasses, and then the contact exam.
Dec 20, 2011
Dr. Stacie is no non-sense and she has an incredible way of making me feel that we are a team - that I'm not alone in my situation. Thanks Dr. Stacie!
Dec 9, 2011
Very friendly and the Dr. took the time to carefully explain his findings in a manner easily understood.
Dec 5, 2011
Prosper Family Eyecare is the best! I always feel welcomed,taken care of and educated about every step of the evaluation.
Dec 4, 2011
I appreciate the way Dr. Stacie explained things to me thoroughly and patiently. I appreciate the entire teamwork involved. It's apparent that there is good communication and respect among all who work at Prosper Family Eyecare, which patients can easily 'see.'
Nov 21, 2011
Wonderful Dr. and staff! Great customer service. Most of all everyone is very nice and FRIENDLY :)
Nov 11, 2011
This is a great group to do business with! I gave them a 5 as Dr. Kelvin answered all my questions and the ladies always greeted me with smiles on their faces and a great attitude! Keep up the great work!
Nov 2, 2011
Pleasant visit, good eye exam, knowledgeable folks throughout the organization.
Nov 2, 2011
I appreciated Idah (sp?) getting us in so quickly! Also, the entire staff was delightful and patient, even with us being the last appointment of the day! Thank you for your willingness and eagerness to make my daughter feel comfortable and cared for! :)
Oct 21, 2011
everyone was very nice. Austin felt very comfortable with the doctor.
Oct 11, 2011
Staff and time spent with me.
Oct 10, 2011
I received great service from friendly people at my appointment. My diagnosis was explained to me and all my questions were answered.
Oct 10, 2011
I had to learn how to insert a new kind of contact lens. It took a while. The people who were coaching me were so patient, cheerful, and helpful.
Oct 1, 2011
Since this was my first eye exam ever, I had a great experience. The entire staff was kind, and Dr. K explained everything and made sure I understood what was going on with my eyes. Will definately be returning with my family.
Sep 27, 2011
This office is well organized, well trained, and provides fantatsic service. My husband and I are both extremely please with Prosper Family Eye Care. They taught me more about my visions problems and correction than any other place I have been to. They take their time and in no way do you feel this is a " fast food " service of eye care
Sep 23, 2011
The office provided friendly service.
Sep 21, 2011
The staff were very informative and helpful. The Dr Kelvin Vsn Vroost was very knowledgable and patiently answering all my questions.
Sep 17, 2011
Dr. Van Voorst is very thorough. I appreciate that!
Sep 15, 2011
I would highly recommend Dr Stacie Van Voorst and Dr Kelvin Van Voorst to anyone who is looking for a new eye doctor. The experience was great for family and myself.
Sep 13, 2011
everyone in the office are very nice and professional.
Sep 9, 2011
Prosper Eyecare is great and always has been!!!!
Sep 7, 2011
Pehnomenal job and great experience!
Aug 30, 2011
The staff is very friendly and extremely helpful when selecting frames, offering advice on which pair of frames is best suited to your face. The doctor is very personable, answers all of your questions and is patient when listening to descriptions of how ones sight seems to have changed I would recommend this office to anyone for their eyecare needs.
Aug 25, 2011
The staff is very friendly and extremely helpful when selecting frames, offering advice on which pair of frames is best suited to your face. The doctor is very personable, answers all your questions and is patient when listening to descriptions of how ones sight seems to have changed. I would recommend this office to anyone for their eyecare needs.
Aug 25, 2011
Dr. Kelvin is one of the best optometrists I have ever met. He solved my eye problems when no one else could. After he relocated I drive 45 minutes to get to his office and it is worth it. I recommend him with no hesitation.
Aug 8, 2011
Very professional and informative appointment. Highly recommend.
Aug 2, 2011
Staff friendly and knowledgeable. Take the time needed to explain options.
Jul 29, 2011
Every one is very friendly. Wanted to make sure I was satisfied
Jul 29, 2011
The staff at Prosper Eye Care was very helpful, kind, and patient with my young son.
Jul 29, 2011