Professional Vision - Carney
Dr. Richard Barnstein & Dr. Steven Klein
302
Reviews
Great people at Professional Vison, very kind and efficient.
Feb 27, 2023
Quick, easy and accommodating professionals
Feb 22, 2023
Based on already good reviews, that was how I choose Professional Vision, the location is great, entering the office the staff are welcoming, helpful, everything was done in a very timely matter, I was in and out but did not feel rushed, all staff was very open to any help or questions.
Jan 19, 2023
Love this team and this office! Everyone is so knowledgeable, helpful, and courteous! We have been patients of this group for many, many years and would highly recommend them for your eye exams and glasses!
Jan 13, 2023
The staff and availability of appointments. Total confidence in our care there
Jan 7, 2023
Pleasant staff and confidence in our doctor
Jan 7, 2023
Have used professional vision for several years. Have never had an issue with any pair of glasses that I have purchased. The first pair that I purchased years ago still is in great shape. The staff, and Doctors are very professional and friendly. The glasses are higher priced than some of the discount glasses (pearls vision, vision works ), etc., however, the quality of the service, and merchandise is top grade.
Dec 31, 2022
My visit was pleasant and on time. The young lady that helped me with my new glasses was very kind and knowledgeable.
Dec 26, 2022
It's always a pleasure doing business with Dr. Barnstein and the Professional Vision crew. Everyone is professional but friendly and the eye exam is first rate. I would (and do) highly recommend using their services.
Nov 10, 2022
Professional staff working in a clean professional office environment. Dr.Barnstein is the best.
Sep 22, 2022
Going here for years! Always a pleasant experience. Courteous service and everyone makes you feel welcomed and important!
Sep 16, 2022
The office staff are pleasant and professional. The office is clean. We were seen on time and the appointment was fairly quick but covered everything we needed to know.
Aug 29, 2022
This was my first time at the Carney location. I was very pleased. I was taken right away for the preliminary screening and then saw Dr. Klein. He was very nice and explained everything thoroughly.
Aug 10, 2022
Excellent experience from beginning to end. Friendly knowledgeable staff. No sales pressure. Clean and friendly office.
Jul 29, 2022
Always personable and professional and great at explaining every procedure and your options.
Jul 27, 2022
Prompt, friendly, and knowledgeable staff.
Jul 16, 2022
Pleasant staff, quick service . Nice selection of frames. I recommend this office ,😁🤓
Jul 8, 2022
Always have found the staff to be friendly and professional. No issues with the exams or glasses I’ve gotten.
May 27, 2022
I have been so happy coming here these last few years. They are always quick and very professional! They are also happy to answer any questions I may have.
Apr 15, 2022
The staff at Professional Vision are wonderful! So helpful and kind!
Apr 1, 2022
Excellent and prompt services with a smile.
Mar 26, 2022
Had postponed my eye exam due to COVID. Grateful to Professional Vision for: answering the phone, offering flexibility in appointments, short wait time, thorough exam and all my questions answered. Especially my questions related to family history of macular degeneration. Lastly, I was not pushed into buying prescription glasses. Will continue to use my “cheaters” for now.
Mar 5, 2022
Great customer service and professional services. Considering all of the corporate, almost factory-like medical practices these days -- it's nice that this neighborhood gem is still in business!
Feb 18, 2022
Love the staff and Dr. Barnstein! Professional, friendly and knowledgeable.
Feb 10, 2022
The entire staff is professional and friendly. I never have to wait. I never feel rushed, all my questions are answered. The glass fitting went quickly and when I asked for opinions on how they look, they were honest helping me choose a pair of frames that fit properly and looked great. I have been going here for years. They will make sure you are happy with your frame selection and that they fit with comfort.
Jan 22, 2022
Very friendly, inviting office. Also very easy to obtain an appointment that fit my schedule. Convenient hours as well.
Jan 19, 2022
Everyone is kind and very helpful. The doctor does good job making sure you are comfortable and confident with the results of your exam.
Jan 4, 2022
Great place to get you eye exam ,everyone was very helpful , would recommend to everyone , great service and very short waiting time.
Dec 22, 2021
I appreciate the email reminders for my upcoming visits.
Dec 19, 2021
Excellent service as always. Dr. Barnstein is very thorough and professional. His staff is always friendly and eager to help.
Dec 18, 2021
The office is efficiently run and they employ appropriate safety precautions for covid. The staff is very nice and accommodating to schedule appointments at my convenience. The doctors are methodical and take their time to ensure an accurate eye exam. It is convenient that glasses can be ordered in the office. They will grind new lenses to fit old frames which helps with the cost.
Dec 11, 2021
Amazing service, very prompt and professional. Staff was friendly and concise, I would recommend any of my friends to consider this office for their eye care needs
Dec 9, 2021
from the time I walked in the door and was greeted by Amber my entire experience was great. Dr. Klein answered all my questions and gave me all my options. I was then sent to Michele to choose my glasses and she was great to work with and helped me choose the right frames and lenses. The was no pressure to spend extra money to add any bells and whistles. Will always keep them as my Doctors.
Nov 9, 2021
I started going to see Dr. Setren when his office was on Harford Rd . Now I see Dr. Barnstein In Carney . As far as I am concerned this is the best optometry office in Maryland .
Oct 13, 2021
Everyone was great. Didn't have any frames that I liked. Not many people stock many stainless frames.
Sep 21, 2021
The team at Professional Vision is above and beyond any and all expectations one could have when visiting an Optometrist practice!!!
Sep 15, 2021
Have been going to Professional Vision quite a few years now. Love the doctors, personnel and courteous service I ALWAYS receive as well as their professionalism doing my eye exams! Wouldn’t go anywhere else.
Sep 4, 2021
Pleasant and professional staff and Doctors. Very clean offices and lounge area. Although, I had an appointment at their other branch at a much later date, they graciously accommodated me that day. That make you feel very welcome and at home.
Sep 2, 2021
I had excellent service and enjoyed the friendly staff. I would certainly give you agreat recommendation!!
Sep 1, 2021
service was fast, but I was quite disappointed to find out that you would not electronically submit my information and the form you filled out to the MVA. If you had, I could have applied on line for my license. Since you didn't/couldn't, I have to make an in-person appointment. That was actually the primary reason I made an appointment.
Aug 24, 2021
My family has been coming to Professional Vision in Carney for many years and they are by far the best eye care professionals in the town. The staff is very friendly and always very professional. There was never any delay for our appointments, always on time. We have been patients of Dr. Barnstein. We always looking forward to see him as he is extremely knowledgeable, detail oriented and very honest.
Aug 12, 2021
V ery easy to get an appointment I was seen promptly S taff is friendly & knowledgeable I s a thorough exam, well kept records O ffice is clean & bright, not an eyesore N ice selection of eyewear there
Aug 11, 2021
All personnel were polite, professional and efficient. No pressure.
Aug 9, 2021
I was worried about a new issue with my vision and Dr. Barnstein was able to see me the same day I called. Turned out to be nothing to worry about. So glad to have it looked at so soon.
Jul 7, 2021
Great and fast service! Everyone that treated me was friendly and nice! Would definitely recommend going here for you eye exam.
Jun 22, 2021
Great care and thoughtful service
Jun 8, 2021
Great experience with professional Vision! All staff members were extremely friendly and helpful.
Jun 5, 2021
Hadn't been to Dr. Barstein for many years since my lasik surgery. Got a great report! Was in and out in 20 minutes. He is a very great doctor as well as a person. I would reccomend him to anyone
Jun 3, 2021
Great experience. My son was very happy and at ease with Dr. Bernstein.
Jun 3, 2021
Good Service and friendly staff.
May 29, 2021
So impressed with how caring and professional the staff was ! So wonderful that they let us take so much time choosing a frame for the glasses and helped so much with our decision
Apr 29, 2021
I have been dealing with Professional Vision for years. They will go the extra mile to help serve you and their service is very good.
Apr 14, 2021
They were wonderful and fast with scheduling me within a small time frame to get my glasses adjusted.
Apr 13, 2021
I have no problem with the support staff. They are pro-active and professional at the same time being friendly and helpful. I must say I miss Dr. Cohen though. He was professional with a very caring and kind manner. I think that is missing with the current Doctor.
Apr 12, 2021
Always a pleasant experience !
Apr 2, 2021
Very professional to the customer and attentive to the needs of the customer
Mar 22, 2021
Always very professional and caring. They genuinely care about the health of your eyes. Extremely helpful with figuring out what glasses looks best and which is more cost effective for your budget.
Mar 20, 2021
As always Profesional Vision is the best Vision Team.
Mar 20, 2021
I was very pleased with everyone at Professionai Vision,I have been going there for years. This visit I saw Dr. Klien, who was so very nice, along with all the personal.
Mar 20, 2021
Every staff member is very friendly and welcoming. They followed Covid safety procedures.
Mar 8, 2021
Excellent customer service, immediately seen by the doctor. Very courteous services. Will definitely recommends the practice to friends.
Mar 8, 2021
Excellent service! The staff is courteous & efficient. All steps were taken to sanitize office & implement safe distancing.
Feb 16, 2021
Excellent service, thorough eye exam, friendly and knowledgeable employees. Competitive pricing.
Feb 6, 2021
Staff was excellent! Place was clean and sanitized!
Jan 26, 2021
All Covid precautions were in place when I arrived. I was assisted by three individuals. All were very knowledgeable and pleasant. This is my go-to place for eye exams.
Jan 14, 2021
Thank you gif your kindness and professional assistance.
Jan 9, 2021
I appreciated that Professional Vision could fit me in for a visit within a half hour of my call.
Jan 8, 2021
I always appreciate Sofie helping me with my glasses. She is the reason I still come there. What a great employee she is! She is very knowledgeable and just a great person.
Jan 4, 2021
Always satisfied with the professional service
Dec 30, 2020
Excellent. Fast and clean. Dr was excellent in helping me get the right contacts. They also helped me navigate my insurance, coverage, options etc. superb.
Dec 22, 2020
Good visit, as always. Pleasant, professional staff. Doctor very thorough, wasn't rushed.
Dec 21, 2020
Great, everyone was friendly. I felt very safe the office did a great job with following the rules for the virus.
Dec 21, 2020
Always nice, always professional. Staff really goes above and beyond to make sure you are happy and all set. Tatianna is wonderful!
Dec 21, 2020
I have been going here for years. Always friendly people working there and great service Have referred several people to Dr Barnstein
Dec 19, 2020
As always an excellent visit with Dr. Barnstein. Treated like family and in a safe environment. Always pleasant to deal with and very professional service.
Dec 17, 2020
Love the team here! Timely and kind care!
Dec 14, 2020
I have been going to Professional Vision since their office was in Towson. They continue to be personable and professional. And a special shout-out to Sophie who seriously cares about the customer and customer satisfaction.
Nov 27, 2020
Great company ! Truly ! Efficient, friendly, prompt, caring. Highly recommend.
Nov 24, 2020
Been going there for years and it only gets better
Nov 20, 2020
Friendly and clean office; doctor was pleasant and very informative about my eyes.
Nov 20, 2020
Asusual I always receive my yearly eye exam and I am always very satisfied with the results
Nov 6, 2020
Very good experience. I like how they treat you. The doctors listen to you and explain the test results. Keep up the good work
Nov 2, 2020
Thank You Vince for a perfect fit on my glasses. Meet at door for temperature check, ushered to fitting desk with no wait time. Vince listen to my requirements and found a great pair of glasses for me. Received glasses as promised time. Great fit and feel good. Thanks again.
Oct 28, 2020
This was a very good appointment for me as moving to Maryland has been a different experience. All of the staff was excellent! Thank you!
Oct 28, 2020
I was impressed with the COVID precautions. The door is locked, they take your temperature, it was not crowded, and the waiting room seats are spaced out. They saw me right away. I’ve been there before for eye emergencies and would go again.
Oct 23, 2020
I was quite pleased with my experience at Professional Vision. Everyone on the staff was courteous, friendly, and professional. I was going to ditch my progressive lenses because I did not have a good experience with them (they were made somewhere else) and the staff looked at them and explained to me why I was having such a hard time with them. It made me rethink my decision and I decided to give them a second try. Honestly, I'm glad my husband told me about them.
Oct 3, 2020
Everyone was so great, from the lady who did my eye testing, to the doctor that did my exam, and the cutest, friendliest lady who helped me pick my new frames! Love this place!
Sep 16, 2020
Everyone is friendly. Wait time was very short.
Sep 15, 2020
Thanks for squeezing me in! I really appreciated the kind jesture!!
Sep 4, 2020
Everyone is so nice and helpful
Aug 29, 2020
Very professional.They keep a very clean and safe environment. They are very competent and shared information with me making me feel at ease. They are excellent with handling billing with the insurances companies.
Aug 23, 2020
I haven’t worn glasses since I was little and was unfamiliar with the whole process. Everyone there was so friendly and explained everything to me in great detail. My wait time was next to nothing and I really liked the doctor. Would definitely recommend this place to someone in need of eye care!
Aug 22, 2020
I always greeted with a smile and everyone is extremely pleasant. The doctor is thorough and I feel confident when I’m done they they have taken good care of me.
Aug 13, 2020
Have been coming here for over a year. Always a great experience! I rarely have to wait for my appointment and staff are always very pleasant, helpful, and knowledgeable.
Aug 13, 2020
Great service and very friendly. I been coming here for over 3 years now love it!!!!!
Aug 12, 2020
My first time at Professional Vision ...
Aug 8, 2020
Very professional, efficient and friendly.
Aug 4, 2020
My vision team for over 20 years! Excellent customer service, professional interaction with each patient, amazing cleanliness and safety protocols during pandemic. I highly recommend this team of doctors and staff.
Aug 4, 2020
Professional, caring experience. Had a long range appointment due to reduced mandated capacity but when an earlier slot became open, I was called and reassigned the earlier slot. This is just one example of "old fashioned" service which I hope comes back in vogue wide-spread.
Aug 2, 2020
Our first visit to this office , we were very pleased with how everything went. Everyone on staff was helpful and courteous. Our exam was with Dr. Barnstein who was terrific. Took time to explain and show what he found. We then selected glasses from a great collection of choices. It was a very good experience from start to finish, we plan to continue with them for all eye care.
Jul 28, 2020
I’ve been a patient and customer for over 30 years. I would never go anywhere else!
Jul 18, 2020
You guys are the best I have been with professional vision for many years, now you guys are very friendly and helpful I can not see my self going anywhere, else thanks for your business and keep up the good work.
Jul 16, 2020
I found the staff to be friendly and e extremely professional in all they did. They ere very helpful and answered all of my questions .
Jul 16, 2020
Price for glasses to high. No other option
Jul 15, 2020
Everyone there made my first visit very comfortable. From the testing to the eye exam to picking out and measurements of my glasses was great . I found my new place for my future Vison exam. Highly recommend them to anyone looking for a new Vison Team.
Jun 24, 2020
I absolutely LOVE “Professional Vision”!!! Been coming to them for several years and have no plans on leaving. With a family like atmosphere you’ll find passionate & friendly employees with professional experience. If you’ve tried the rest....come to the best! Join the Professional Vision family TODAY!
Mar 2, 2020
I always enjoy going to Professional Vision because the entire staff are helpful and pleasant. Dr. Barnstein is knowledgeable, professional and communicates well with his patients. A very good eye exam.
Jan 22, 2020
Great service checking in and out and the eyes exams were explained and easy. Dr. Bernstein took the time to know me and explain the results.
Jan 14, 2020
Thank you for making me feel so comfortable as I came in with several concerns. Thorough eye exam, and everyone so nice.
Jan 11, 2020
Great staff, easy to get an appointment. Wait time is negligible which I appreciate. when I first took my teen there the doctors won me over because they spoke to her about her eyes and really listened to her comments. The staff assisting in choosing glasses is great as well.
Jan 6, 2020
A very pleasant and professional experience form the eye exam to the purchasing and fitting of the glasses. I have been very pleased with quality of all of the glasses that I have purchased at professional vision. The vision team are extremely helpful and knowledgeable about their products.
Dec 27, 2019
Staff always courteous and friendly. Service is on time no long waiting.
Dec 19, 2019
I have been getting my vision care here for years now and always leave feeling cared about! Great people= great care!
Dec 12, 2019
Very professional yet extremely friendly and helpful. I would recommend this place to anyone i know or who ask.
Nov 25, 2019
Super sweet optometrist... great experience. Good prices for all my contacts and glasses.
Oct 20, 2019
Very surprised when I went into make an appointment and was taken right in! People were great and very helpful. Defiantly have a new customer. Will recommend them to all.
Sep 17, 2019
I arrived early for my appointment with Dr. Barnstein. He was very friendly and extremely professional. He made sure the new prescription for my glasses was going to be perfect for me. Then, he also examined my wife Debby's eyes even though we had not scheduled an appointment for her on the same day and time as my appointment. And the office staff ladies we wonderful as well!!!
Aug 10, 2019
Dr. Mike is great. He talks to you and seems engaged in your time together. I hadn’t had an eye exam since I was a kid and now I’ve been twice with 6 months.
Aug 4, 2019
Great Service and great Doctors!!!
Jul 25, 2019
What can you say it was great
Jul 10, 2019
As soon as you walk in you are greeted with beautiful smiles from everyone. You are treated with the utmost respect and your needs are addressed and taken care of. I love visiting this office as the environment is very friendly. The service from the providers is exceptional and you can tell they care about what you have to say. I will be bringing my children in as I know they too will receive the best care out there! Thank you to everyone that has helped me and for the short but meaningful conversations we have!
May 31, 2019
Easy to get appointment at our convenient.
May 15, 2019
As always, Dr. Barnstein provides excellent care and service. He is always happy and eager to help. He has an excellent support staff that goes out of their way to help a patient.
May 14, 2019
Such a wonderful office! Everyone was so kind and sweet! They also provided honest answers when it came to picking out my glasses instead of just trying to sell me any pair. They were even patient with my young son who wanted to try on glasses too!! I would definitely recommend this place to anyone!!! :)
May 10, 2019
Dear Professional Vision Staff, I appreciate your lovely practice and all of the wonderful staff that are always professional, kind and understanding. I am so grateful for Dr. Barnstein and appreciate his kind gentle manner. He always helps to calm my anxiety during my office visit. I seriously would be lost without him. I appreciate all of the awesome front desk technicians and of course my sweet Mrs. Debbie and Mrs. Sophie. Thanks for always being exceptional and keep up the awesome work. Very Grateful Patient, Tiffany Stancil
May 5, 2019
Incredible office staff, incredible doctor, very nice frames! Optometrist was caring, knowledgeable, personable, positive, and very outgoing. Very helpful. Atmosphere was nice in the office.
Apr 6, 2019
I was so pleased with my experience with both Dr. Barnstein & his staff Debbie & Michelle. I never experienced such hands on knowledgeable service with my vision needs!!
Feb 18, 2019
As always, professional, friendly and efficient! Thanks once again !
Feb 14, 2019
Love Love the team at Professional Vision! Always such great care-from the appointment, to the doctors, to the ordering process. Love that I found them!
Feb 13, 2019
I have been a long time patient of Professional Vision because of their excellent staff & the ease of working with them.
Feb 8, 2019
Pricing given was incorrect. Surprised by a call back with $40 increase because something was missed.
Jan 26, 2019
Did good eye exam. Fast and efficient.
Nov 14, 2018
I am very happy with my experience at Professional Vision. Everyone who helped with my contacts were friendly and knowledgeable. The doctor took his time and explained everything to me very well. I feel like my concerns were heard and I was listened to. Everyone had a smile!
Oct 29, 2018
We have complex medical needs that extend to eyes, and continue to return to Professional Vision because they've always managed to get the job done correctly. When you find good quality care- and kind providers, you stick with them! We have been with you for YEARS, and we'll be returning for years to come :)
Aug 30, 2018
Excellent place to have your eyes examined.
Aug 25, 2018
Nice office, courteous and friendly staff.
Aug 4, 2018
Service appeared thorough and courteous.
Jul 26, 2018
Everyone was very friendly and professional. I will definitely be back again.
Jul 15, 2018
Stopped in to make an appointment, they had an opening right then. Left with my new glasses ordered!. Very friendly and helpful Doctor and staff. Glad I went!
Jul 15, 2018
Overall It was a very good experience with our eye test.Very pleased and be back.
Jul 12, 2018
Awesome as usual. Honestly we always get the best customer service and care from anybody working there. They are all honest and hard workers that put their clients first.
Jul 11, 2018
Excellent staff. Very little wait time.
Jul 9, 2018
Everyone was so friendly and helpful at this office! I have already recommended them to a friend!
Jun 27, 2018
we enjoyed our visit everyone very nice, more selection
Jun 15, 2018
Everyone was very professional and pleasant. Highly recommend that you try their services
May 18, 2018
Very pleasant experience as usual.
May 11, 2018
I've been a patient for many years, first with Dr Setren and now Dr Brannon. Very thorough exam. Modern equipment is impressive. Sophie and Melanie did an excellent job with pre-exam procedures and helping with fitting my new glasses
May 11, 2018
I support it and do like that you still keep the personal touch that has made your business what it is today. A lot of the pre baby boomers to do not get into technology communication.
May 3, 2018
A great experience - friendly staff and efficient visit!
Apr 26, 2018
Personable team and excellent results. I’ve been going to this Professionsl team for years and have never been disappointed.
Apr 4, 2018
Fantastic service. I walked in was greeted warmly and politely. Was also able to get an immediate appointment. They walked me through the steps and explained everything clearly. Great experience!
Mar 31, 2018
Overall good experience from eye exam to ordering glasses. Team is willing to assist with frames that look the best on each customer.
Mar 12, 2018
I love Professional Vision and have been going for several years. Dr. Brennan is the BEST EVER!!! She treats her patients with friendly kindness, concern, respect & extreme professionalism. I could go to another company that covers ALL my expenses but would rather pay the difference to Professional Vision because of their professionalism. Thank you Professional Vision of Carney & thank you Dr. Brennan!!!
Mar 3, 2018
The entire staff and doctor were very friendly and professional.
Feb 23, 2018
Your website is easy to navigate and easy to complete the questionnaires.
Feb 9, 2018
My experience was great. Everyone was friendly and helpful. The exam was thorough.
Feb 7, 2018
Your office runs very efficiently and on time. The staff is friendly and knowledgable.
Feb 6, 2018
The whole team was very friendly, helpful and knowledgeable... they’re AWESOME!!!
Jan 23, 2018
I was nervous about my appointment because I'd never had an eye exam before and wasn't really sure if I was going to need glasses or not. However, everyone I encountered at the office was really kind and put me at ease. I appreciate that. I'm definitely planning to come back when I need another exam.
Jan 15, 2018
The customer service is always outstanding. Everyone is very pleasant to deal with. I am temporarily using a walker because of some surgery and the staff was very helpful with adjusting seating for me and for moving the children's play toys out of the way so I could get through.
Jan 12, 2018
Very quick, and friendly. All.around a great experience, with knowledgeable staff.
Jan 10, 2018
Always a great experience, very helpful staff, flexible appt setting, great at explaining benefits and providing competitive price matching as well!
Dec 29, 2017
I always have an excellent experience when I visit Professional Vision. The staff are very friendly and welcoming. They are engagaed and help you pick out your frames and give you their honest opinion on how the various frames look on you. The service is outstanding. I would not go anywhere else.
Dec 21, 2017
Very professional and courteous service.
Dec 19, 2017
I was very pleased with my experience at Professional Vision. I had two exams completed and was fitted with contacts the same day. The staff was very patient with me as I learned for the first time how to insert the contacts. Dr. Bannon is very patient and professional as well. Great experience.
Nov 30, 2017
My appointment was at 9:00am, I was taken promptly and treated exceptionally well the whole time. They took the time to explain everything plainly and clearly. Dr Barnstein was excellent and very helpful.
Nov 29, 2017
Everyone is very nice and knows what they are doing.
Nov 29, 2017
Everyone at this facility is knowledgeable and has a wonderful attitude.
Nov 29, 2017
I went here because they had such great reviews online, and I was not disappointed! I made an appointment day of, did not feel rushed by the doctor, and received help selecting glasses by just about everyone working! Look forward to going back
Nov 6, 2017
Everyone from the front desk to the doctors are pleasant and caring. I feel very comfortable.
Nov 5, 2017
Professional Vision Team at the Carney location are prompt, courteous and most importantly, customer friendly. It is is refreshing to find long term dedicated employees at this location! Bravo to the team!
Oct 25, 2017
My visit was everything you could ever want when seeing any sort of doctor. I arrived and someone saw to me as soon as I entered the door. As soon as the pretest was done the doctor was available to see me. We spoke on my eye health and he explained everything and even compared it to last years. I was in and out in under 20 minutes.
Oct 18, 2017
The best experience I've had.
Oct 16, 2017
The staff and doctors are always extremely friendly and helpful. I would highly recommend any of the doctors (I've been treated by all).
Oct 11, 2017
The staff and Dr are so nice and work together very well. I had two kids with me and it couldn't have went better!
Sep 6, 2017
Overall it was a great experience everyone was so nice and professional
Aug 17, 2017
I refer your office every chance I get!
Aug 9, 2017
Wonderful care! Fantastic team of professionals!
Jul 28, 2017
Very professional, knowledgeable, take time to get to know you. Had my two sons (5 and 3) with me and they took time too engage them.
Jul 21, 2017
Professional Vision Staff is wonderful. I often get anxious and the staff is always warm pleasant and professional. Thanks for all your hard work. I love Dr. Barnstein. Excellent Physician.
Jul 18, 2017
Great service for eye exams and good selection of frames. The staff is very knowledgeable and courteous.
Jul 14, 2017
I felt informed,safe, and well cared for. They took there time and offered wonderful assist.
Jul 13, 2017
I have been using Professional Vision for years now and they never disappoint. The eye doctor team especially Dr. Barnstein is great and always giving everybody the care they need. The customer service and front desk are some of the nicest people you will ever meet and are always giving you an awesome and honest opinion.
Jul 6, 2017
You will be in the very best of hands at Professional Vision in Carney!!! Everyone is FANTASTIC, VERY CARING, AND VERY SMART!!! Cannot say enough great things about everyone there!! Thank you all for the highest quality of service, anywhere. Sincerely, Angelina Albi
Jun 30, 2017
Always a pleasure. It's always a pleasure to go to Professional Vision. Dr. Barnstein and his staff are always pleasant and extremely helpful. They provide excellent care at every level. Dr. Barnstein is always pleasant and practices his craft to the highest level of professionalism. He really is great to have for an optometrist. .
Jun 27, 2017
First visit went well another update after my second visit
Jun 22, 2017
Excellent service; took time to explain everything
Jun 14, 2017
Great service and attention to detail.
Jun 13, 2017
Nice meeting everyone. Had a good checkup and very pleased with your services.
Apr 22, 2017
The employees of Professional Vision are not only helpful, knowledgeable, and professional but also people-oriented. Every time I come there, it's like being with family.
Apr 13, 2017
Great service, with a personal touch. The staff was very helpful and patient while making appropriate choices based on my particular needs and concerns.
Apr 13, 2017
We have been coming to Professional Vision for years. The staff is always so helpful and supportive. This visit was no different. It is a great place to go for an eye examine and new glasses. Great job!
Apr 4, 2017
All the staff was cordial and we were treated with respect
Apr 4, 2017
I haven't been to Professional Vision since I was 15 years old (10 years ago). The front desk staff (Megan) was extraordinarily polite, friendly and accommodating; she was able to get me put on the schedule for the same day. Dr. Brannon listened to all of my concerns and was very understanding. I didn't feel rushed; she was physically/emotionally present throughout the entire appointment. She explained everything to me in a clear and concise manner and she was also very friendly. I ended up needing glasses and Sam helped me pick them out. She was very knowledgeable and of course, also very friendly. She helped me pick out the right frames for me; she didn't rush me and she made sure I explored every option available. She broke everything down to me (lenses, coating, etc.) and made sure I was entirely satisfied before I left. I would definitely recommend Professional Vision to my friends and family!!
Apr 1, 2017
My first visit to this office, and I was very pleased with the whole experience. Dr Barnhart was professional, friendly, and efficient. Van (? I think that's his name) helped me pick out frames, and it was the best assistance I've had in 30 years of eyeglass wear! Thank you for all your wonderful help! Everyone in the office was friendly; Customer service and good manners have definitely been stressed.
Mar 30, 2017
Yesterday was my first time going here and I have to say that it was a wonderful experience. The staff was absolutely wonderful and courteous. I've never had a preliminary exam until yesterday! Things like that show they care and they treat you like an actual person. All of my questions were answered and they actually print out their prescriptions! Very thorough. I'll definitely return here for anything concerning my eyes. Two thumbs up! 👍👍
Mar 30, 2017
Always like the friendly atmosphere. That's what keeps me coming back
Mar 28, 2017
Great service! Very quick!
Mar 25, 2017
Prompt, professional and friendly.
Mar 9, 2017
Was my first time going to an eye doctor and could not be happier with the friendly and professional service I got from everyone there. They definitely gained a new client for as long as I need eyewear.
Mar 7, 2017
Professional Vision is wonderful. I love being able to make Saturday appointments. Most importantly, my appointment started on time, the office is clean and orderly and all of the staff members are friendly and helpful.
Feb 27, 2017
Services were great, eye doctor took her time catered to eye care needs, will be visiting again. Great experience.
Jan 30, 2017
The doctor and staff are very pleasant.
Jan 27, 2017
The Optometrist at Professional Vision demonstrated a high level of concern and care for me. Having your eyes checked is uncomfortable and intimidating but he made the process bearable with his patience and reassurance.
Jan 4, 2017
I have been going to Professional Vision since they opened. Staff are always friendly and helpful. I have always been greeted personably and feel like they are really there to help!
Dec 30, 2016
Friendly staff and very helpful in understanding my benefits and best options for contacts and glasses. Appointment was prompt and on time.
Dec 21, 2016
I wish all of my medical experiences were so smooth and pleasant! The staff are all very nice, Dr. Brannon is extremely competent and friendly, and the whole process is run so efficiently that you're in and out before you know it. I highly recommend Professional Vision.
Oct 25, 2016
Excellent service. Knowledgeable employees.
Oct 7, 2016
I have been to Professional to get my examination and glasses and I like the place I like the people and I like my glasses and I got a lot of compliments on them I keep going back I like the people
Aug 24, 2016
It was a very good visit
Aug 18, 2016
Friendly and very efficient!
Jul 24, 2016
I was very pleased with my exam and overall help.
Jul 24, 2016
I was able to be seen the same day I called. The staff was friendly and extremely informative. They explained the whole procedure during my eye exam. I was very pleased.
Jul 22, 2016
Great service - friendly and welcoming service. Eye exam completed with time for questions and concerns.
Jul 21, 2016
I enjoyed my visit, the whole team was very courteous and extremely helpful to me.
Jul 21, 2016
Everyone at The Professional Vision boutique were very courteous and professional. I will recommend them to anyone who has vision needs!
Jul 21, 2016
Doctors and staff are professional, knowledgeable and personable. It is alway a positive experience.
Jul 18, 2016
I have been using the service of Professional Vision Team for over twenty years. I have followed them from Hamilton Community in Baltimore to Carney. They give excellent service. My eyes are thoroughly checked. Recommend simple things I can do to keep my eyes protected and safe. I recommend Professional Vision to all of my family for eye care.
Jul 14, 2016
Thank you for walking me through my first time getting glasses. Your staff was excellent in helping me picking out glasses that looked best. I'm thankful for Dr Barnstein for diagnosing me appropriately.
Jun 28, 2016
Professional, caring group of people.
Jun 28, 2016
I would recommend Professional Vision to everyone. They provide eye care at it's best. It was an awesome experience. Everyone that assisted me was very professional and courteous. Thanks for a great visit. I'll (SEE) you soon. Thanks, Troy Herron
Jun 28, 2016
The eye doctor working Saturday was excellent. Along with the staff. Thank you
May 30, 2016
Everyone in your office is friendly and helpful. It is actually a pleasure going for my eye exam.
May 19, 2016
What a great experience! Very efficient, professional and friendly.
May 18, 2016
Professional Vision is just that Professional. The latest in equipment and technology. Very good doctors. You don't have to wait a month to get an appt.
May 12, 2016
Evert thing was performed very professionally.
Apr 26, 2016
I was very happy with the service that I received during my appointment from my being greeted when I entered Professioanl Vision to my leaving. The customer service was exemplary, and everyone was professional and friendly. This was not my first time at Professional Vision...and...I will continue to get my glasses there.
Apr 18, 2016
Both the customer service and the opthamalgist was excellent
Mar 22, 2016
Excellent service. I accidentally came on the wrong appointment date and they were kind and took me in anyway without any problem.
Mar 21, 2016
This is my first visit to a an eye doctor but I was so impressed with how friendly everyone was, but even better how efficient! There was no waiting, ever. Everything was planned out nicely. Thanks for a great first experience.
Mar 19, 2016
The doctor was very thorough, answered my questions patiently, and kept me informed throughout the examination.
Mar 7, 2016
Awesome doctors and great service!
Mar 3, 2016
The Doctors are wonderful, the service and staff are exceptional.
Feb 18, 2016
Both my husband and I had appointments back to back. We both had great experiences. I loved Dr. Brannan. She was extremely friendly and answered any questions I had. Also had a good experience with the gentleman who helped us pick out our glasses. I believe his name was Brandon.
Feb 7, 2016
I trust Dr. Brannan and would definitely recommend her to family and friends.
Feb 7, 2016
I've been going to professional Vision for years and I love it. Very nice people.
Feb 6, 2016
I love Professional Vision. Dr. Brannan is so patient and thorough. I went to Katzen for my last pair of glasses and they were awful. I will never stray again!
Jan 30, 2016
Thorough exam and good service.
Jan 25, 2016
I like being able to confirm the appointment via email. I like Professional Vision's willingness to give me copy of reports. Takes a long time to get prescription filled/glasses reordered/repaired. Equipment were dusty.
Jan 19, 2016
Everyone was so nice and patient with me. I love Dr. Brannon and the ladies that work with her. I will absolutely recommend her to anyone who asks.
Jan 17, 2016
Very friendly and informative, made me feel comfortable.
Jan 16, 2016
I would go anywhere else for vision and optical services!
Jan 14, 2016
Very pleasant professional and courteous service by all staff
Jan 14, 2016
wish I had found about this place years ago
Jan 8, 2016
as always, very polite & professional
Dec 23, 2015
Staff was very friendly and helpful.
Dec 20, 2015
Noting negative at all just will miss Dr. Setren when he fully retires. Have known him for a long time.
Dec 4, 2015
It was a great experience. The doctor and staff were very friendly, and professional, and did everything possible to make the appointment an enjoyable visit. I really liked the fact that there was no pressure to induce a sale of glasses or frames, and that everything seemed to be in the best interest of the current needs of the patient. Thank you all for your corn earn and consideration.
Dec 2, 2015
I really dislike being tricked into a contact fitting. I've been wearing the same brand for 8 years and they're fine. I'd tell you otherwise.
Dec 2, 2015
I booked just a "eye exam" and denied the contact fitting. On the day of the eye exam, the contact fitting was still merged and I was charged an extra fee. First time it's happen but never should. I wasn't going to mention it but the survey came so I guess I should.
Nov 18, 2015
Everybody was very professional
Nov 12, 2015
All of the staff that we met were extremely friendly and knowledgeable and eve though it was our first visit, they made us seem like family.
Nov 1, 2015
Everyone was very nice and helpful.
Oct 17, 2015
Everyone in this office are so friendly and make the procedure seem effortless. Love all the doctors and the staff. Can't ask for more than that!!
Oct 16, 2015
Dr.Barnstein is an exceptional doctor, God bless you! Your whole team did an excellent job, thank you all for your compassion, patience and expertise.You provided me with the highest quality of care and I would recommend you to anyone.
Oct 15, 2015
Everyone was very friendly, knowledgable and helpful.
Oct 15, 2015
Our appt was put down wrong and the lad had the nerve to think she was going to argue with me about it. It was a total inconvenience to come back the next day. My child missed the activity that he was supposed to participate in. The Dr. was great, she's the ONLY reason I would come back. Hollie was patient and answered every question my son had.
Oct 11, 2015
All is positive! I came in unexpectedly, knew no information other than my name. Had come from the MVA where I was told I needed to have my vision checked in order to obtain my license. Everyone was delightfully pleasant,helpful and efficient. It's nice to know that in this day and age there are places around with folks you have the customers concerns on the top of the list. Thank you for all your help.
Oct 8, 2015
The staff is very knowledgeable about their products and taking care of any customer issues. the estimated time for my glasses was two weeks. the came in within seven days. they were very expedient on the turn around time for my glasses.
Sep 27, 2015
I had a vary good experience.5 stars
Sep 20, 2015
Very professional and friendly. Great service.
Sep 18, 2015
Our experience was 10 out of 10! All the staff was friendly and patient during our visit!
Sep 6, 2015
Our experience was 10 out of 10! All the staff was friendly and patient during our visit!
Sep 6, 2015
friendly exceptional service
Aug 25, 2015
Staff is always friendly and helpful.
Aug 15, 2015
Service was very professional. No problem at all.
Aug 14, 2015
3 of us had eye appointments and had great service from the entire staff and also Dr. Hollie Brannan
Aug 11, 2015
I love the staff at Professional vision wonderful staff and I appreciate their kindness and care. Thanks a million.😀
Aug 6, 2015
Overall, my experience was good. The doctor was pleasant and efficient. I liked that he took the time to speak directly to my son (not just me)and asked him questions about school.
Aug 5, 2015
Treatment and care by the staff and especially Dr Andreoggi was exceptional. He listened to my concerns and took a great deal of time examining my eyes and explaining his findings. He recommended being seen at the National Retina Institute. I was seen today. I couldn't be happier with the care I received. Please be sure to Thank everyone.
Aug 5, 2015
Although most of the staff and the doctor were new to me from my last visit, everyone was very knowledgeable and friendly.
Aug 5, 2015
Very pleased with the eye exam. Very thorough. Best eye exam I have ever had. The rest of the staff could not be more helpful and knowledgeable.
Aug 1, 2015
My visit was wonderful! I felt like the dr. was actually interested in helping me see better and not just another patient to see quickly in order to get to the next one. Everyone I talked to in the office was extremely friendly and helpful. So refreshing!
Jul 17, 2015
Everyone was extremely friendly and patient when explaining procedures.
Jul 15, 2015
professionalism convenience accessibility
Jul 8, 2015
The staff was very courteous and knowledgeable. It was a good experience.
Jul 7, 2015
My experience was just perfect and even wonderful. The staff are so helpful and sincerely FRIENDLY, for real''' enjoyed everyone. Dr. Barnstein is so professional, knowledgeable, and was so helpful answering my questions and educated my much regarding Dry Eye Problems. I highly recommend your organization and services. Thank You, I felt very secure about my eye care after my visit.
Jun 28, 2015
Everyone in the office is always friendly and helpful! Dr. Setren is personable and professional.
Jun 24, 2015
We always have a wonderful experience at your office! Dr. Brannan is so friendly and caring, she really puts my daughter at ease. All of the staff members were kind, courteous, and very helpful with selecting new frames.
Jun 8, 2015
Ererybody was so friendly and smiling and help ful
Jun 6, 2015
Very thorough. Friendly staff.
May 17, 2015
I love the friendly & professional services I always get wit Professional. I've been with Dr. Setren since 1990 & couldn't think of anybody else I'd trust my eyes to. He treats me like family.
May 13, 2015
Service is prompt andfriendly
May 9, 2015
The appointments are always timely and the examination(s) are thorough. I appreciate the emphasis on medical conditions which can lead to eye problems/diseases, and the measures and recommendations made to properly evaluate them and keep the problems minimal, as much as may be possible.
May 5, 2015
Thanks for the professional and personable care.
Apr 25, 2015
The appt. went great, everyone at this office was wonderful. I will definetly be a return customer.
Apr 22, 2015
I can only say that I had and have nothing but positive feelings from the staff and the Doctor. The first impression from my first visit was what bought me back.
Apr 22, 2015
Everything about this visit was perfect. The employees were very polite and helpful.
Apr 7, 2015
They took me right in and I was seen by the doctor within minutes of my arrival time. It was a very good experience.
Apr 6, 2015
I was very pleased I did not have an appointment I called that day was seen within the hour
Apr 6, 2015