Professional Eyecare Associates Madison
Where Better Vision is Always in Sight
966
Reviews
I had a very pleasant eye appointment at Professional Eye Associates. The appointment went smoothly and the customer service was great. I was fitted for new contacts and glasses. I will go back for future appointments as needed.
Jan 30, 2023
Friendly environment and at a timely minutes, Staff was fri
Jan 19, 2023
When Dr. Melissa checked my eyes and said I did need glasses, she did not consult me on what type I wanted/needed. So when I was given the choices, I was given 4 different prices for progressive lens and told if I didn't like them, I could return them. No one ever called to tell me they were in. When I picked them up, I tried using the glasses for several days and there was no better vision and reading was impossible. When I called to tell them, they checked and Dr. Melissa wanted to do a recheck. I told them I didn't think that was the problem. That's what she wanted to do. I went back and she said they did need to make a adjustment. I told her mainly I could not read out of them. They sent them off to have them remade. Again, no one ever called me to tell me they were in. I picked these up and it was the same issue. After a few days of trying, I again called. They wanted to do a readjustment. I told them that wasn't the problem. I could not use them to read. I asked couldn't I just get reading glasses. They sent them off to have them remade. Again, no one called to tell me they were in. I asked if there would be a price adjustment and they said no. I said they could keep the glasses and just refund me. They don't do refunds. She went back to Dr. Melissa and her suggestion was for me to just pay for the 2 remakes and I would not have to pay for the glasses. What a joke. That would be more and I would have no glasses. So I paid $280 for a $10 pair of Walmart reading glasses. They need to take "Professional" out of their name because they are not professional.
Jan 12, 2023
the wait for the Dr. was way too long in that dingy Room sure could be more People friendly
Jan 6, 2023
When I arrived a Professional Eyecare I was greeted by a friendly member on the staff. I waited no longer than five minutes before being called back & was greeted by another friendly young lady. She was very attentive. I waited for the Eye Doctor for just a few minutes & she answered all my questions & did all the test on my vision. I left P.E.A. without any concerns in regard to my vision. I would recommend them to anyone seeking a great place to have your eyes checked by capable staff & Doctor's!
Dec 23, 2022
Very satisfied with care provided. Did not wait too long to be examined. Thank you
Dec 15, 2022
Service was great. I had an excellent visit and the service was great.
Dec 9, 2022
I loved it the experience was great and fast
Dec 1, 2022
Everyone is so nice. All staff is very efficient. I like that you are in and out in no time 😊.
Nov 29, 2022
Every professional and informative.
Nov 21, 2022
I receive A-+Service when I visit Pro7Eye care in Madison. Dr. Melissa is awesome. The staff is friendly, courteous and my Service is timely. I wouldn't want to receive Service anywhere else. I am a very happy patient .
Nov 14, 2022
Fast and efficient is the Best words to describe my visit. I come back every year for the friendly faces and how easy it is to get in and out. They also have all or can order any style of frames I may need from Z87 to transition lenses. I recommend all of my friends and family to here just for these reasons. Thank you for being top notch business for Optometry needs!
Nov 14, 2022
Very professional and on time. Excellent service!
Nov 14, 2022
Very professional, helpful, friendly, and thorough! We enjoyed the experience! All of the staff seemed extremely capable and knowledgeable of their job. We would recommend this clinic.
Nov 7, 2022
Every-time everyone is so kind. Glad to see every patient. Wouldn’t Imagine going any place else.
Oct 30, 2022
Very friendly, professional, and the atmosphere was great
Oct 27, 2022
I just love this place. Rarely do you have any medical appointments anymore where you feel like people know you. Dr. Rasmussen always remembers who you are and what you have going on, no matter how long it’s been. Thank you for treating your patients so kindly. Makes you not mind taking the time out of your day for the eye doctor. ❤️
Oct 26, 2022
always a pleasant visit to your center
Sep 29, 2022
I have enjoyed the consistent professional, courteous service of professional eye care for many years.
Sep 28, 2022
It’s my pleasure to come here. The atmosphere is always pleasant, Dr. Melissa is a sweetheart, she’s very kind, friendly and patient. The staff is always helpful and warm hearted.
Sep 19, 2022
Very professional and cares about us
Sep 15, 2022
Since coming across this Eyecare clinic from five years ago, I have never considered going anywhere else. They create the best experience that is possible. There professionalism and hospitality is second to none.
Sep 15, 2022
Always good service and expertise proven.
Sep 12, 2022
I was in and out in less than an hour. That included picking out a new pair of glasses.
Sep 1, 2022
My visit was great, hardly no wait time, everyone was friendly and professional.
Aug 26, 2022
Dr. Rasmussen listens to all of my concerns and is very knowledgeable with her profession as an eye doctor.
Aug 24, 2022
Your office staff is really top notch. I had to reschedule a couple times in a 2 week span and they were very understanding and helpful. Doctor and staff were very efficient and had smiles on their faces while doing a great job. Thank you to all.
Aug 19, 2022
Friendly staff and a very knowledgeable doctor will have me coming back.
Aug 8, 2022
I called and got an appointment just hours later for a problem I was experiencing. I was seen right after walking in and both of the professionals who saw me were courteous and efficient. Every visit I've had at PEA has been great. I've recommended them multiple times.
Aug 4, 2022
PEA The Doctor & staff did a very through examination and made recommendation to my neighbor a priority.
Aug 1, 2022
The visit was very friendly and informative. Would not change anything. Thank you for being so helpful.
Aug 1, 2022
This is Lewis Ridgway. My wife set up the appointment because I needed to get in and she's used your (or my son has used you in the past). Also, my son and Michael's son used to play ball together and I've always thought a lot of Michael. The experience couldn't have been better. Check in was smooth, the ladies at the front desk were great. The ladies who did my eye test were great. Dr. Melissa was FANTASTIC!!! The lady pregnant with twins that did my glasses at the end was awesome. She knew my mother-in-law from Canton. I won't be going anywhere else, and I will refer everyone I know there as well. Couldn't have been better and if I can ever help you guys with anything at all, please let me know. Thank you! Lewis
Aug 1, 2022
Very friendly and thorough! In and out.
Aug 1, 2022
Very nice, friendly, and professional.
Jul 29, 2022
Was fast and good. We were in and out of the exam fairly quickly and went through many options and styles of eyewear. They have plenty of child friendly frames available and it was a breeze.
Jul 25, 2022
Extremely nice and professional. Enjoyed my appointment!!!
Jul 25, 2022
The entire staff and doctors are always very professional and personable. Always treating you like a person and calling you my name instead of just another patient on a chart.
Jul 25, 2022
Really like this Eyecare professionals. All answered my questions. I received paperwork I requested. My appointment was timely and efficient. Dr and exam was thorough.
Jul 22, 2022
My appointment went very well. From check in to exam , all timely and professional.
Jul 21, 2022
Exceptional! Flawless experience. I walked in not expecting much. What I received blew me away by outstanding professionalism from absolutely every person involved in the process from entering the door until exit. I cannot give a feedback report like this on 99% of the medical care providers myself and husband see. I very highly recommend.
Jul 16, 2022
This is a full-service eye clinic, providing competent care. There are several nice options such as retinal photos instead of dilation, and they'll measure your PD if you want to purchase glasses online or elsewhere. What they don't do is tell you what's covered by insurance or how much these options cost. Be sure you ask or you might end up with a surprise total at the end. It might not break the bank, but I didn't appreciate the nickel-and-dime experience at my last visit.
Jul 15, 2022
Prompt, courteous and professional......... It's exactly what you think a visit to a medical professional should be.......
Jul 14, 2022
Their staff is so awesome!! I had to reschedule like 3 times and they were so easy to work with and so understanding. I also got in and out so quick! Great experience 😊
Jul 3, 2022
Hands down best service quality and great personalities from everyone there. everyone took their time to explain every question i had.
Jun 30, 2022
Always such a quick and easy appointment with Dr. Rasmussen!
Jun 30, 2022
Great staff and doctors! Entire family goes here!
Jun 24, 2022
The Doctor was professional and current with the subject matter.
Jun 24, 2022
I have been a patient at PEA for several years and have always been pleased with the professional staff and excellent care.
Jun 23, 2022
We had a great experience at our appointments. We were seen on time and everyone was very professional as well as friendly.
Jun 23, 2022
Very friendly over all operation
Jun 23, 2022
As always, the staff is amazing! And Dr. Melissa Rasmussen is so very informative and helpful!
Jun 16, 2022
Always a great visit! "See" you next year!
Jun 12, 2022
Dr. Lyon gives a very thorough eye exam and explains everything well. He is personable and friendly and makes you feel comfortable.
Jun 6, 2022
Good visit, I was called back at appointment time. I was referred to by the name I have always gone by which is my middle name "Alan" not my first name James, which usually happens. I always sign in using Alan Wimberly not James Wimberly. It means a lot for someone who goes by their middle name. It's like we know each other.
May 25, 2022
Very professional! Dr. Melissa is on it! She is attentive, professional, and thorough. The staff is pleasant and makes sure you are comfortable and understand what is happening. Thank you for your great service and expertise.
May 23, 2022
Excellent service and great selection of eyewear.
May 23, 2022
Completely satisfied. Thanks
May 3, 2022
The eye examiner and glass fitter were very professional and displayed great customer services.
Apr 29, 2022
Absolutely fantastic staff. Very friendly. Super fast, yet very thorough doctor.
Apr 22, 2022
I went for a general eye exam but was upsold on getting an exam that wasn't covered by my insurance plan. Fine, ok however , I was also charged for services that I did not receive. I wanted to begin process for LASIK but did not see the doctor. But billed as if I did. Also, front clerk lied about making an order for my eyeglasses. She never placed it then when I inquired about the whole situation, I was abruptly hung up on after being told I did not pay for any eye glasses but my receipt showed I paid $175 towards exams and eyeglasses. Do not visit this place. They will treat you like a number just for payments not care concern or customer service here. TRASH TRASH TRASH
Apr 13, 2022
Great Experience! The staff was professional and courteous. All questions were answered and the doctor took the time to prove she genuinely cared.
Apr 11, 2022
Great experience! The staff was very friendly and professional. We were seen quickly and the doctor took all the time we wanted to explain everything and answer all questions.
Apr 11, 2022
Excellent exam Everyone very Courteous
Mar 31, 2022
Excellent and very professional.
Mar 28, 2022
Very professional in all aspects - Dr Rasmussen, the staff and the premises.
Mar 25, 2022
Friendly staff that gets you in and out on a 1 hour lunch break! That’s my kind of appt!
Mar 23, 2022
Dr Melissa is the best, as are all of the staff. No long waits and affordable pricing on your exam and prescriptions....including new glasses!
Mar 11, 2022
My overall eye health and vision are essential to my job as a creative professional. I can always count on Professional Eyecare Associates to keep me seeing (and looking) fantastic. Dr. Melissa Rasmussen is particularly adept at helping me understand the nuances of my eyecare. She takes time during my exam to explain procedures and treatment options and is always full of energy and enthusiasm. Britney was friendly and helpful when fitting my contacts. The optical staff helped me pick out the perfect pair of new frames. I got my frames in less than a week!
Mar 11, 2022
Great visit , Dr Melissa is very personable & always a pleasure.
Feb 25, 2022
Great service, caring staff and very professional.
Feb 25, 2022
Everybody is very nice from the time you walk in until you leave out. They treat you like a person and answer any questions you may have. They had other clients waiting but took time for my needs.
Feb 24, 2022
We both really liked our experience! The Staff and Dr Melissa were great. I believe we have found our new Eye Clinic
Feb 23, 2022
Great experience!! Very friendly and helpful staff.
Feb 12, 2022
it's always a pleasure to have professional eyecare associates in madison check my eyes... they have always been on time and there staff is very polite and professional at there job...
Feb 11, 2022
Form the time I called in till the time I left the office I was greeted with professionalism.
Feb 11, 2022
I’ve been going to Eyecare professional’s for many years! Love Dr Melissa & the ladies that help you with your glasses! All are very courteous!!
Feb 11, 2022
Excellent selections, fantastic service, caring and attentive optometrist . I felt right at home and cared for during my visit
Feb 9, 2022
Great Experience. Highly recommend for quick, thorough, caring service
Feb 7, 2022
I had a great follow up visit with Dr. Lyons on Friday! He is always so professional, friendly and encouraging as is his assistant!
Feb 7, 2022
The office was very clean and i felt safe and confortable
Feb 4, 2022
I am always pleased when I have my annual eye exam at Professional Eyecare Associates. They are very thorough and professional.
Jan 24, 2022
I took my 2year old for his first eye exam. The staff was very friendly and great with kids.
Jan 22, 2022
Always a great and caring experience
Jan 17, 2022
very efficient and excellent office staff I have been seen by two of the doctors. Wait time is less than 5-7 mins from your scheduled appointment The nurses are very knowledgeable, each doctor explains all procedures in a way that you can understand any questions are addressed fully
Jan 17, 2022
Very professional I would recommend to anyone, any day!!!!
Jan 16, 2022
Awesome!! Everyone is friendly and so knowledgeable. Doctor took her time with me answering all my questions and concerns. I’m so glad I found them!
Jan 1, 2022
It was a great experience. As always; I was truly satisfied
Dec 24, 2021
Dr Rasmussen and Ms Jessica are great. Both work to ensure perfection and do so in very respectful manner.
Dec 22, 2021
The staff and eye doctor are so friendly.
Dec 16, 2021
This was my first visit and I was very pleased with the staff. I saw (Dr. Melissa) and she was very thorough with exam. Definitely plan to continue having eye exam at this location.
Dec 8, 2021
The staff was very kind, helpful and professional.
Dec 7, 2021
The technicians and doctor are pleasant, very knowledgeable, helpful and willing to answer questions. The person who fitted me for my glasses was very helpful as well.
Dec 2, 2021
Very good caring Doctors. I would recommend in a heartbeat.good follow up
Nov 30, 2021
Dr. Melissa truly cares about her patients. She’s always kind and listen to me about all my concerns.
Nov 26, 2021
I came in to see you about an eye problem and your staff were terrific. I specially liked Dr Melissa Rasmussen Who examined me.
Nov 25, 2021
visit with Dr. Melissa and the fitting of glasses
Nov 25, 2021
PEA has taken great care of our boys for years. We are very thankful for Dr Melissa and the staff of PEA!
Nov 24, 2021
Friendly staff and great service at Professional Eyecare Associates. Dr. Bearden was very thorough, friendly and easy going. The staff was very helpful and patient in helping me pick out new frames and help me figure out my best options with the insurance I had.
Nov 22, 2021
The staff is friendly and my experience with my doctor and his staff is always excellent! I would rate them 5 stars!
Nov 22, 2021
it is Gene not Dean, everything went well with this appointment
Nov 18, 2021
very pleasant and efficient
Nov 15, 2021
Great experience, prompt, friendly, and professional!
Nov 15, 2021
Dr. Josh Massey is amazing!! He is always so sweet, kind, and patient. He always makes me feel comfortable and welcome during my appointments. He’s informative and always eager to answer any questions I may have along with providing me with additional information. My appointments are always quick and easy. The entire team, along with Dr. Josh, make going to your eye appointment a wonderful experience!! Thank you Dr. Josh & PEA team!!
Nov 11, 2021
More than satisfied with the professionalism on display by all staff members.
Nov 11, 2021
I showed up a few minutes early for my appointment and was taken straight in and was gone in about 30 minutes. Always very efficient and professional.
Nov 10, 2021
I have been coming to Professional Eyecare Associates for many years and they have Always treated me with respect and very polite. I am in and out as fast as an oil change on your car. Since Im a repeat customer they know the history of my eye scans and we keep a record of the health and quality of my eye sight, they also carry the latest and best name brand glasses around. Why would you want to go anywhere else? I know I will be a lifetime customer for sure.
Nov 8, 2021
Glad I found this office. Staff was efficient, polite and warm. I didn't wait too long and was not rushed in choosing frames as I'm quite indecisive.
Nov 8, 2021
My last visit to Madison Professional Eyecare Associates was like a visit home. They are professional, provide excellent eye care, and are prompt with the appointments. In addition they provide a pleasant environment and treat the patients as family. The medical professionals and assistants, the office staff, and the eyeware group are definitely focused on patient comfort and care. If I were rating on a 1-10, I would try to give them a 15!
Nov 5, 2021
In her last visit my daughter had just one eye dilated. I left a message asking if it was ok, but nobody returned my call.
Nov 2, 2021
I wasn’t satisfied with the customer service that I received at the front receptionist desk. When I arrived the young lady didn’t acknowledge my present at the desk because she was too engaged in a conversation with her co-workers.
Nov 1, 2021
Great staff beautiful building very informative bunch. My only draw back was the costs of glasses. I found Walmart will do my prescription with everything I priced there for 1/2 or less the cost. I will gladly go back. Just take my Rx somewhere else. This staff is 💯!!
Oct 28, 2021
Awesome staff and environment.
Oct 21, 2021
Professional and friendly staff
Oct 19, 2021
Had to wait over a half hour to get in for my appointment. Say they were short handed again. Once you get in everything is great.
Oct 18, 2021
Wait time was a little too long. I have to take off work and lose pay or make up time. My time is as valuable as the doctor’s.
Oct 13, 2021
timely and efficient and friendly
Oct 13, 2021
Dr. Rasmussen and her staff are always so kind, efficient, competent and helpful when it comes to my annual eye exam and getting glasses. I appreciate how they research my insurance coverage to get the best possible glasses. Thank you
Sep 24, 2021
Always a pleasure to visit Professional Eyecare Associates in Madison.
Sep 17, 2021
Excellent staff. Efficient operation and they take the time to explain the exam and any questions you may have.
Sep 16, 2021
Great staff! Brittany was amazing and very patient!
Sep 16, 2021
we appreciate the care after Levelia's accident. she was worked in , and checked thoroughly. we appreciate the care we recieved. Thanks
Sep 13, 2021
Always a pleasure to visit. Everyone is always nice and helpful. Very organized operation. Thanks
Sep 2, 2021
I needed help fast and PEA scheduled me that same day within a hour. The staff were professional and friendly. They will be my go to people for any further eyecare.
Aug 31, 2021
Always courteous and thorough, and on time,
Aug 30, 2021
Love coming to this eye clinic,never have to wait too long for doctor.You in and out.Very friendly & pleasant staff.
Aug 27, 2021
The staff is always professional and efficient. They make the visit go smoothly.
Aug 27, 2021
This is the best optometry clinic I have experienced. They set the standard by which I evaluate any other eye care professionals. The most professional and hospitable service is given at the Madison, MIssissippi Professional Eyecare Associates clinic.
Aug 27, 2021
My visit was great didn’t have to wait . Everyone was so friendly . Dr Massey is always nice and takes time to answer any questions you have.
Aug 27, 2021
Quick and professional service
Aug 25, 2021
Great experience! Loved Dr. bearded
Aug 23, 2021
The staff and Dr. Phillips were awesome! He listened to and answered all my questions. I was in and out quickly and got set up with new glasses. Professional Eyecare Associates is the best.
Aug 19, 2021
Never have to wait long, very kind staff and knowledgeable, patient doctor.
Aug 16, 2021
Great support staff. The optometrists are professional, courteous, and thorough. We have been patients for a number of years and have been very pleased with the entire practice.
Aug 16, 2021
Wonderful staff! Dr. Melissa is kind and knowledgeable and takes great care of our family. Miss Brittney is a wonderful, kind "contact teacher"! I wish she was there to teach me when I was a kid!!
Aug 6, 2021
Friendly and very competent staff. Environment was clean, organized, and relaxing.
Aug 6, 2021
They get you in an out in a timely manner and are friendly and courteous. Overall, they do a great job.
Aug 5, 2021
Excellent service. Dr Rasmussen is a great Doctor and person.
Jul 30, 2021
It was a wonderful appointment. Very informative, friendly and helpful. Give all of you a ten.
Jul 26, 2021
I love professional eye are team in Madison ms
Jul 26, 2021
Very Professional service! I was made to feel like a valuable patient on this my first visit. Dr. Bearden and Dr. Lyon are excellent and very caring!!
Jul 18, 2021
Was an awesome visit from start to finish! Staff was super nice and laid back. From intake nurse to the Dr. everything was smooth and seamless. They listened to my needs, did test, diagnosed, and then came up with plan and script to fix my problems. Can’t say enough about this office. Will definitely recommend to anyone looking for eye care!
Jul 16, 2021
Great service. Made room for same day appointment.
Jul 15, 2021
Love going to my eye dr. No wait time. They get you in and out fast. Professional friendly service. Would highly recommend them!
Jul 12, 2021
Didn't have to wait very long before being called back. I liked the personality of your new associate. Computer was down so she had to write down info. She was very nice.
Jul 9, 2021
I love my doctor Ms. Melissa. She is the best doctor and always make sure I’m satisfied before leaving.
Jul 9, 2021
I am always pleased with he service I receive annually. The staff are always friendly and helpful and the environment is very pleasant. Keep up the great job!
Jul 6, 2021
Friendly, timely and a professional experience!
Jul 2, 2021
Great experience with all the staff!!!
Jun 25, 2021
Dr. Rasmussen is always able to help. She saw the patient quickly and addressed the eye infection effectively.
Jun 23, 2021
Very good office visit. Staff very friendly. Explained everything to me as they performed the test. Enjoyable visit.
Jun 17, 2021
Friendly staff and you will feel like you are with family because they take such great care of you!
Jun 17, 2021
The attention and service was outstanding.
Jun 14, 2021
Appointment and contact/ choosing glasses was great. The front desk was short and in a rush it seemed.
Jun 5, 2021
Service was great. Staff was very friendly and welcoming. I will recommend this location to anyone.
Jun 3, 2021
Great people and great care
May 31, 2021
Staff was very friendly and I don’t have to wait long at all.
May 31, 2021
Have always received exceptional service from this group. Always!
May 30, 2021
This is a great and very professional team. They go above and beyond. Thank you
May 24, 2021
Wonderful eye Dr and staff
May 13, 2021
When Dr. Massey left he old practice in Clinton, his old colleagues never mentioned I would be using someone new. The professionalism and service was no longer there. I was determined to find where Dr. Massey went and travel was not a deterrent. So far I feel my decision was a good one.
May 6, 2021
Everyone was helpful and attentive to their job. No wait !
May 6, 2021
Everyone was so nice and they got my whole family in in less than an hour an a half and didn’t feel rushed
Apr 16, 2021
I love going here. They are quick to get you in and out without making you feel rushed. Dr. Melissa is great and clinic staff is very friendly! 10/10 recommend!
Apr 14, 2021
Great service as always. Nice staff and great communication
Apr 11, 2021
I’m ashamed I can not remember her name, but the lady who helped me with choosing my frames was awesome and so friendly
Apr 9, 2021
Doc and the staff were extremely friendly and professional.
Apr 5, 2021
Jimmy Bearden rocks! I always enjoy my visits, everyone is kind and friendly.
Apr 5, 2021
I had a great office visit. Very friendly atmosphere , a caring group of staff.
Apr 2, 2021
A very good experience...... Both polite and professional... Listened to my issue and resolved it quickly...
Mar 24, 2021
Staff is very nice and friendly. The doctors are very good at taking care of their patients. I would recommend them to family and friends.
Mar 24, 2021
Great care, friendly treatment and clean.
Mar 11, 2021
Dr. Melissa is friendly, knowledgeable and takes time to make sure my prescription is just right. She's the best.
Mar 5, 2021
Dr. Massey is excellent. Individuals that assisted were very professional and courteous. Nice facility.
Mar 4, 2021
This is my favorite appointment each year. Dr. Melissa is the BEST! Although she is very busy, she still makes you feel like you are the most important in that moment. She takes the time to answer all questions. All the ladies in the office are nice and helpful. It is a great environment to get eye services and they have great selections of frames. I have recommended this location to others often. Thank you all so much!
Mar 1, 2021
I had conflicting appointment times and even once arriving at the early time appointed I waited for an hour to see my doctor. Once I was able to be seen by him then everything went very smooth and professionally.
Feb 26, 2021
The staff is trained well and Dr John Lyon is wonderful. I would highly recommend them.
Feb 15, 2021
All the staff are friendly, knowledgeable, very professional and courteous, wouldn't want to trust my eye-care to anyone else!!
Feb 13, 2021
Dr. rassmussen was absolutely wonderful with my daughter. We couldn’t have asked for a more pleasant experience!
Feb 11, 2021
I had an eye emergency. They were able to work me in quickly. I was VERY satisfied with the results. I would highly recommend them.
Feb 10, 2021
Great staff! Friendly, informative and assuring.
Feb 8, 2021
Everyone was kind and efficient.
Feb 6, 2021
Always quick and effective. Minimal time in and out!!
Feb 4, 2021
I was glad I came to you all for my eye care. To put it simply, you all was on the mark. Good service, timey service and friendly service. all the things it takes to have a great visit.
Feb 3, 2021
The support staff was professional in all interaction with during my procedure. .
Feb 1, 2021
Fantastically friendly and professional staff. Highly recommend this location!
Jan 28, 2021
Quick & safe service. All team members were very helpful
Jan 27, 2021
Always great customer service! Appointments are always kept on time. Would definitely recommend!
Jan 27, 2021
Great customer service! I was seen quickly and didn't have to wait long between exams. Everyone was very nice. I also loved that you could pay in the back before leaving.
Jan 25, 2021
everyone was extremely positive which enhanced my confidence. I felt very good about the outcomes after the exams and ordering my new glasses. Thank you.
Jan 18, 2021
Always enjoy coming in. The staff and doctors are always on top of things.
Jan 4, 2021
Everyone is prompt and friendly. Always greeted with a smile.
Dec 26, 2020
Absolutely wonderful experience. Although this was my first visit to this clinic, I was treated by the doctor and staff as if I had been a valued customer for many years. Since I was buying both contacts and glasses, they helped me get the best price after insurance. So glad I found them!
Dec 25, 2020
The staff is so friendly and thorough. Made my visit so relaxed.
Dec 21, 2020
Very professional and personable
Dec 17, 2020
Very friendly and professional.
Dec 16, 2020
The entire staff at P.E.A. Were extremely nice & caring. I was called to the back for my appointment very quick & everyone I met was very thoughtful & knowledgeable through every part of my exam. After leaving I was notified within just a day that my contacts were already delivered. The entire process was great! Thanks to everyone at Professional Eye Associates!
Dec 11, 2020
Friendly staff. Great service. Five star
Dec 11, 2020
I love every visit I have here!!! The doctors are so nice!!!
Dec 7, 2020
Very professional always kind and very courteous
Nov 20, 2020
Excellent service and knowledgeable staff.
Nov 11, 2020
Prompt, courteous and friendly......... I certainly will go back........
Nov 6, 2020
Amazing staff. With the plexiglass and masks in use, I felt very protected. Thank you!
Oct 23, 2020
My first ever eye exam was great! The staff was super professional, knowledgeable and kind. Shout out to Lauren, the best receptionist there is!
Oct 23, 2020
Very good service. Thsnk you
Oct 22, 2020
Great Eye Care Service!!! Will tell friends.
Oct 22, 2020
Very efficient and friendly personnel. Thanks for your service.
Oct 19, 2020
As always my clinic visit was professional and friendly. The young lady picked out the perfect style of glass without me moving from my seat. That’s knowing the job. Thank y’all
Sep 26, 2020
A very friendly team. Great service.!
Sep 18, 2020
Dr. Rasmussen and her staff are wonderful. Perform above and beyond each time. Jessica is the "frame wizard". Never disappointed and always a pleasure.
Sep 11, 2020
Nice service and technitians disinfect all equipment prior to use it
Sep 7, 2020
Just enjoyed my first visit To PEA. The optometrist and support staff were friendly and professional. The equipment appears state-of-the-art, and the whole shop was pristine. Great selection of eyeglass frames, and exceptionally helpful and knowledgeable staff to assist you with your choice. I’ll be back for sure when it’s time for my next exam.
Sep 7, 2020
Very professional Large selection of eye wear at reasonable prices
Sep 6, 2020
Always a good experience when going to Professional Eyecare Associates. The doctors are very knowledgeable and the staff always willing to help explain anything.
Aug 31, 2020
Very professional and courteous. Clean and safe!
Aug 21, 2020
As always, delightful and efficient staff. Dr. Melissa is always wonderful. This is the only doctor's office that I actually like going to.
Aug 13, 2020
I was so impressed by everything on my visit - professional people very nice and friendly. Testing equipment very through check-up cleanliness and selection of glasses
Aug 10, 2020
What a wonderful experience! Everything was quick and efficient - I wish all doctor appointments could be that way. Thank you!
Aug 7, 2020
I have been using PEA for a very long time. They have a great front and rear office staff, the optometrists are all very easy to talk to and very thorough with their exams. I never feel rushed and all questions I have are always answered. I am very happy with this practice and that is why it has been my eye care provider for almost 10 years.
Aug 6, 2020
Always wonderful, friendly and professional.
Aug 3, 2020
Always great care and excellent service!
Aug 3, 2020
I was very pleased and well appreciated with my visit. Although it was my very first time; I was very happy and very taken care of!!!!
Jul 27, 2020
excellent service. They always do a great job - I never have to wait.
Jul 27, 2020
Great customer service. Staff very professional and friendly.
Jul 24, 2020
It is always a pleasure to have an eye appointment with Dr Rasmussen. There is never a long wait. Her nurses are polite, pleasant, patient, and helpful--as is Dr Rasmussen. And Professional Eyecare Associates has a great selection of frames! There are some women in the glasses area who are very helpful with making frame selections.
Jul 13, 2020
Visit was well organized - minimum wait time and competent examination.
Jul 2, 2020
The staff is very friendly and just love dr Melissa she’s great tells you everything and is always helpful and friendly I take my family there to
Jul 2, 2020
Great visit. The entire staff was very friendly and professional.
Jun 29, 2020
Staff and doctors a so personable and professional. Another great experience!
Jun 25, 2020
The doctors and staff are amazing!
Jun 22, 2020
Good service with a friendly environment. Very Professional
Jun 13, 2020
Great customer service from the time we were greeted, during having our eyes check, seeing Dr. Melissa, until leaving. Everyone was friendly & professional and the reason why I go back.
Jun 11, 2020
The atmosphere is always pleasant. Everyone is soooo nice considering the situation of Covid-19. They made sure everything was sanitized before using their equipment!!!
Jun 10, 2020
Great Client Care I went for my first real eye appointment as an adult, so I was a bit nervous. The entire staff, from the minute I walked in to the minute I walked out, made me feel welcome and taken care of. Melissa was incredibly charming and knowledgeable - I could tell she was a true expert and I was in good hands. Taylor was patient with me when teaching me how to use contacts for the first time in my life. I'm so happy I ended up here!
Jun 8, 2020
As usual everyone is courteous and professional!!! In and out with all questions answered!
Jun 8, 2020
The visit was good and the doctor was great as always. However, it would have been better to have been informed beforehand that a mask would be required to enter the facility instead of waiting to discover that when I arrived and be forced to purchase one. Couldn't that little bit of info been shared in at least one of the three emails I received reminding me about the appointment?
Jun 6, 2020
Very thorough exam and Dr. Melissa takes time to explain everything clearly. The entire staff is friendly and caring.
Jun 5, 2020
Friendly and efficient like always
Jun 4, 2020
During this time of the Virus, I was granted an appointment for my annual eye exam. Professional Eyecare Associates is just that. Very professional and cautious regarding the mask and waiting - no person in the waiting room. I was greeted very professionally and Dr. Melissa is great! Thank you for taking care of me.
May 11, 2020
Great place with friendly people. They are very attentive to your needs and do everything they can to make sure you are satisfied with your visit.
May 8, 2020
Hello: everyone was professional and nice thru these Covid 19 restrictions. Stock of glasses were low in larger frame size, usually they would have more styles and colors to look at. I understand!
May 8, 2020
Professional Eyecare Associates are the best, the atmosphere is so friendly, the entire staff greets you with a smile. They are friendly from the beginning of your visit to the time you leave, so if you need Eyecare, please make Professional Eyecare Associate your choice you would love them.
May 8, 2020
Friendly knowledgeable staff
May 7, 2020
Always so professional, and make you feel like family
May 7, 2020
It has always been and still is an awesome experience with great people and service even time I come for my eye exam! All of the staff are great.
May 4, 2020
My experience at the clinic was great. Friendly staff and the doctor was very knowledgeable and sweet.
May 4, 2020
I came in, recently, because my vision became very blurry after being prescribed glasses. I had 20/20 vision but came in to get my eyes checked, as I sit in front of a computer all day. The glasses I was prescribed almost a year ago, had tint for computer usage and a small amount of prescription. However, after a few days, I told the clinic that my eyesight seemed to be worse after wearing the glasses and taking them off in different points of the day. I was just told my eyes were adjusting to the glasses. However, this continued for months. I pushed up my annual eye exam, this year, because of this same concern. I was told my prescription may have been too heavy and I was given a new prescription. Although I was given a discount for the first pair, my second pair was going to cost too much to change out. I wanted to go over my exam from last year and see if there were any other options to fix this issue, seeing I was prescribed too high of a dose. The tech could not give me that information at the time, so I was told that my doctor would call me that same day of my appointment. It has been a WEEK (I have called and left my information several times) and no one has called me back. I am leaving this review because of this issue. I have never gone to any health clinic where a doctor or a nurse cannot call back and assist me, especially in regards to health questions or concerns. I am seriously debating on finding another place to give my business.
Mar 20, 2020
This was the best experience I’ve ever had! The staff felt like family! I highly recommend them for your eye care needs.
Mar 9, 2020
I was extremely satisfied with the treatment and care giving at this facility.
Mar 8, 2020
I was very pleased with my experience with Professional Eyecare Associates. All the staff was very professional and pleasant to deal with. I can't think of anything they could have done to make my visit more pleasant. Thanks for your help.
Mar 5, 2020
Great service and awesome staff.
Mar 5, 2020
Very good service and love Dr Massey.
Feb 27, 2020
Always great services! Very professional employees who always willing to spend lot of time with you!!
Feb 24, 2020
Can’t wait until next year visit
Feb 20, 2020
Absolutely love everything about the visit
Feb 20, 2020
Great doctors and service!!!
Feb 20, 2020
We arrived a little before 8 which was our appointment time. They opened the doors before opening hours to let us in to wait on their exam. Shortly after letting us sit down they took the kids back for their eye exam. They were very patient with my kids and was a relaxing visit. Found out my son needs reading glasses and they worked with him being picky on finding a pair that would best fit him.
Feb 20, 2020
Fast service! Great customer service!
Feb 19, 2020
Always great, friendly and professional service.
Feb 16, 2020
This is my favorite appointment every year! I love Dr. Melissa. She is very thorough and friendly. Everyone in the office helps out and the selection of frames and sunglasses is always top notch. Thanks ladies!
Feb 14, 2020
Great team, great services, great selection of eyewear
Feb 10, 2020
Great service! Great doctors!
Feb 5, 2020
excellent friendly and caring service.
Feb 3, 2020
It was a great experience , I love the clinic. There was no long wait I arrive on time and that saw me at the time of my appointment. All procedures were explained.
Jan 27, 2020
My visit this year was much better than last year. Taylor is a wonderful receptionist. I didn't have to wait like last year and Allisa was so friendly and kind. I love, love, love Dr. Melissa. Even the lady who took my payment was nice when she had to redo it because I gave her another card. Singing your praises! The only thing you could do to make it better is to have Allisa introduce herself first (so patients don't think she's the Dr.) and then give patient time to settle before taking blood pressure. Reminding them to relax and not cross their legs needs to be said before she starts. She's gifted giving customer service, as are all of your staff.
Jan 23, 2020
Very happy with all interactions w the staff . Everyone is very professional and attentive :)
Jan 20, 2020
I’m giving 5 stars. I was impressed from start to finish. I didn’t wait long at all, the staff was great, Dr. Melissa was great, the whole experience was just awesome. They gave me what I needed and didn’t sale me stuff just to make money.
Jan 16, 2020
The appointment was on time and everyone was really nice!
Jan 13, 2020
Great service and they worked me in due to scheduling issues on my part. Friendly and helpful from front desk to the MDs!!
Jan 13, 2020
Courteous, kind, VERY detailed & covered ALL the bases. I had a great experience..........Thank you mi very much!!
Dec 21, 2019
Im so thankful for the sweet and caring professionals at this office.
Dec 12, 2019
always a positive experience
Nov 30, 2019
You have a very friendly staff
Nov 21, 2019
Great, quick service. The doctor was patient with my 5 year old daughter and very thorough.
Nov 18, 2019
You were fast, efficient, patient, pleasant, and answers all my questions! You make going to an Eye Professional...almost like an experience worth looking forward to. Thank you. Every department was just as they should be : kind and friendly and helpful.
Nov 13, 2019
All the employees are so very nice! Doctor explains everything and listens to your concerns and questions. The young lady who helped me pick out new frames was a joy. She made it fun.
Oct 30, 2019
Dr Massey is wonderful! Worth the drive to follow from Clinton office. Beautiful office and friendly,efficient staff.
Oct 14, 2019
Friendly, Knowledgeable, and fast service . Met all expectations !
Oct 13, 2019
My visit was good and informative, as always, only this time I saw Dr. Lyon about my cataract surgery. He told me all about the surgery and his thinking about the outcome. Everything was positive and professional and I'm looking forward to having my surgery in November. All the staff is kind and helpful and I love and trust Dr. Bearden and Dr. Lyon.
Oct 13, 2019
Every time I visit this eye doctor they are extremely personable. I could not recommend them more. Always explain everything in an easy to understand manner, and make it easy.
Oct 9, 2019
Very modern and very professional.
Oct 5, 2019
Great Experience - Competent Service. Would highly recommend
Oct 4, 2019
Wonderful experience ! Highly recommend !!
Sep 30, 2019
very professional appointment was on time which is very important to me i could not have asked for anymore better care than i recieved
Sep 26, 2019
First visit was a joy. Even through equipment malfunctions, the staff was very pleasant and patient.
Sep 25, 2019
I had a great first appointment at PEA. I did not have to wait long and everyone I came into contact with was professional and kind. I’m glad I found them!
Sep 18, 2019
The professionals were very kind, knowledgeable, and fast. They understood my issues and helped me understand what I could do to make them better.
Sep 12, 2019
Highly Recommend! Great Visit.
Sep 11, 2019
Professional office atmosphere. Convenient location.
Sep 9, 2019
Very relaxed atmosphere, with smiling, pleasant staff.
Sep 7, 2019
The appointment went well. The staff is friendly and kind to the customer.
Sep 6, 2019
Melissa Rasmussen along with all of the staff are extremely helpful and friendly.
Sep 6, 2019
Always great service in a timely manner.
Sep 2, 2019
Excellent exam subsequent to diagnosis of Bell Palsy. Dr. Melissa is professional and knowledgeable regarding my condition. Glad she is my doctor!
Aug 26, 2019
Everyone was polite, professional, and efficient. The office is modern and high tech. Dr. Melissa was confident and friendly. I am very happy with my experience.
Aug 24, 2019
Doctor's are great but have had little help in the past looking for glasses.
Aug 22, 2019
Great office!! Staff very nice and professional!
Aug 22, 2019
As always as soon as you walk in the door you are greeted by smiling faces. From the exam to fitting you for glasses you are made to feel like the most important person that they have. They help you find a great frame that suits you best. I have never been dissatisfied with any of their work or products. You can’t pick a better business to put your trust in.
Aug 19, 2019
Friendly staff great service.
Aug 14, 2019
I enjoyed me experience with you. I thought your office was very clean and efficient. I feel like the people that assisted me knew what they were doing. My only negative comment is I thought there were too many workers. It looked like there were several just sitting around with nothing to do.
Aug 12, 2019
Extremely friendly staff but they're pretty expensive. I'll be going back but without insurance it just costs too much. They no longer accept my insurance so left me paying $600+ out of pocket for everything.
Aug 9, 2019
Rating- Excellent services. Have been with the company several years. Wish all the best
Aug 2, 2019
Dr. Melissa and team were very helpful. They were able to see me the same I called.
Jul 28, 2019
Very nice facility but an even nicer staff. The staff are personable and of quick wit and a lot of fun to be around. I had an appointment with the new doctor (Massey) and he did a great job with my exam and I am very glad he has joined the group. I have been pleased for years with this eye care provider and I think anyone who hasn't been there will be as well. wasjr
Jul 25, 2019
They took the time to make sure that I was taken care of in every way before I was done. Great place
Jul 22, 2019
Great visit. Staff always friendly and helpful.
Jul 17, 2019
Dr. Melissa is amazing. She did such a great job with my 2 y/o I decided to go see her when I was having a problem with my contacts. The staff got me in very quickly and is always helpful. Dr. Melissa is excellent, and I def recommend her for those parents looking for a pediatric Dr. She of course was great with me too, and my family will continue to use her.
Jul 15, 2019
Excellent place for eye care.
Jul 4, 2019
The staff is very friendly and professional. Thanks for great services.
Jun 28, 2019
I really appreciate kindness! This was the first time to visit this location and everyone was very kind. The process for everything was seamless. Thank you!
Jun 28, 2019
I was seen promptly, the staff was courteous and competent, fine selection of eye glasses.
Jun 27, 2019
I have seen Dr. Melissa Rasmussen on an “emergency basis’, i.e. something in my eye. Then, during a routine eye exam, she made it like a science class which is just what I wanted. She explained the camera’s view of eye, how diseases are detected by visualization of blood vessels, etc. I add this because Dr. Rasmussen is excited about her field and takes the time to read more than just the eye chart. (She will also keep the exam details basic if you do not prefer the details.) I highly recommend her.
Jun 27, 2019
I always have a professional encounter at each appointment. Staff is very polite and friendly.
Jun 24, 2019
Great place, great service and great choices eyewear!! Professional eye Care giving me and my children’s eye exam over 15 years! Thank you!!
Jun 18, 2019
Great office Great staff Great Dr.
Jun 14, 2019
We LOVE our eye care crew! We travel from brandon just for dr. Melissa and the awesome ladies in the office! 🖤
Jun 13, 2019
Professional Eyecare Associates provides great eye care. The staff is very knowledgeable and friendly. I would recommend you use them.
Jun 7, 2019
Service was superb. I do not have any recommendations for changes.
Jun 7, 2019
Evrything went off like clockwork. The staff and Dr. Melissa are so nice, I wish I had appointments more often. (But not enough to pay for it.)
Jun 5, 2019
In and out, no problems and NO WAITING.
Jun 5, 2019
I use a wheelchair and was very impressed with the fact that everyone made room for me so effortlessly.
May 31, 2019
I always have a great experience here. Dr. Rasmussen is always informative and I love how efficient everything is. I never have wait long in the reception area. They are always running on time and I appreciate that.
May 30, 2019
Always a joy to enter this office. Everyone is always kind and friendly. Dr. Bearden is one of the nicest, most professional people I have ever dealt with. Thanks to all of you!
May 21, 2019
Very quick!! I was in and out and everyone was so nice. Great experience.
May 17, 2019
They were very professional yet friendly! PEA fosters a comfortable and non-intimidating atmosphere and patiently answers all questions. Who would have thought I'd look forward to my next eye appt!
May 16, 2019
Great people and service. Very friendly, helpful and happy staff. Would recommend them to everyone.
May 11, 2019
Great service my Dr answered every question
May 3, 2019
Excellent service. I had an unusual situation and my problem was addressed thoroughly.
Apr 19, 2019
My wife and I like to do business with the same providers if we feel like we are appreciated. Professional Eyecare has always made us feel that way and we have been going to them for many years. I also like how they explain everything and show comparisons with current and prior visits to demonstrate any change whether its improved, stayed the same or become worse. We do miss some of their prior employees that left.
Apr 13, 2019
Everyone @ P.E.A. are always very helpful and friendly, always smiles and greetings from them. Finally a doctor's office i don't mind going to!! They treat you like you matter and not just another patient :)
Apr 11, 2019
Professional, knowledgable and courteous!
Apr 3, 2019
Most organized and well run eye doctor's office I have visited in my 25 years of wearing contacts and glasses. Every employee was really nice and professional from the initial phone call to set up the appointment all the way through the Doctor and girl who took my payment. I just moved back from Dallas and am very comfortable in saying I have found my eye doctor for the years to come. The Doctor was very personable and even made sure my contacts were 100% the ones that fit correctly and didn't irritate my eye. I would highly recommend this group for your eye care. Respectfully, Patrick
Apr 1, 2019
Seen by doctor within 8 minutes of arrival. Ok Staff was welcoming & friendly, efficient. Notification of new glasses being available for pickup within 72hours of office visit
Mar 23, 2019
Wonderful and friendly staff! Doctor Melissa is our favorite and the ladies in the optical shop are super helpful!
Mar 18, 2019
Awesome customer service 😊😊
Mar 9, 2019
Great service! Very efficient!
Mar 9, 2019
Due to the level of customer service, quality care and genuine concern for patient needs my family and I will not go anywhere else for our optical needs. Dr. Melissa Rasmussen is honestly one of the best! In this day and age who expects a text message from their eye doctor checking on you after an emergency visit.
Mar 8, 2019
Great Service! Friendly Staff! I will recommend to family and friends! 5 Stars!!!
Mar 7, 2019
I am always pleased to come into the office as everyone is cheerful and pleasant. The girls that work with people fitting glasses are extremely helpful and answer all questions.
Mar 1, 2019
Professional Eyecare Associates lives up to it's name every time. They are professional, friendly, and very helpful from my eye exam to the selection of my eye wear.
Mar 1, 2019
Dr. Melissa and staff are great - all are efficient, pleasant and professional! Highly recommend them!
Feb 28, 2019
Everyone was very helpful and super nice!!! Lovely staff
Feb 24, 2019
Awesome staff, great atmosphere with friendly smile. Would highly recommend my family and friends.
Feb 21, 2019
We absolutely LOVE the whole crew! Everybody is always so nice and helpful 🖤 we drive all the way from Brandon just for this group!
Feb 21, 2019
Thorough and friendly. Dr. Melissa really went the extra mile!!
Feb 18, 2019
Everyone at Professional Eyecare in Madison is like family who welcomes me when I go in, does everything possible to take care of my sight and calls to check on my the next day. They are caring and professional, and I appreciate them.
Feb 18, 2019
Good staff, highly trained employees.....
Feb 15, 2019
Great customer service from all employees.
Feb 4, 2019
I am so grateful to Professional Eyecare Associates. I went in to my appointment not knowing I had a detached retina. I was immediately referred to the hospital for surgery and the staff at Professional Eyecare made it a swift and smooth process for me to have surgery within hours.
Feb 4, 2019
Very prompt and professional service. Great experience will recommend to friends and family.
Jan 30, 2019
I would recommend Professional Eyecare Associates in Madison, MS to anyone because they establish a great work ethnic and express generosity towards their customers! This is a spectacular atmosphere.
Jan 25, 2019
PEA does a great job ot taking care of their customers. I needed an adjustment on my contact prescription and they did it in one day and got me a new supply in 2 days. Great Service!
Jan 23, 2019
The staff from when you walk in to check in, to taking your tests, to meeting with the doctor, and then finding the perfect glasses for yourself were amazing. Very polite, happy, and you could tell they love their jobs! I will definitely be referring people here.
Jan 21, 2019
Always attententive, thorough, and friendly.
Jan 14, 2019
The front office is so helpful and Dr Melissa is always wonderful ! T you for giving us a great place to take our entire family :)
Jan 5, 2019
The nicest people and Doctor!
Dec 24, 2018
The entire team is extremely professional. The office is well appointed and they have a large selection of designer frames. In my opinion I received the best eye care available.
Dec 22, 2018
I experienced my first eye appointment at Professional Eyecare Associates. Everyone on staff was helpful, caring and willing to take the time to answer all my questions. I'm thankful to have chosen such a great practice and look forward to future appointments!
Dec 20, 2018
Everything was great including staff.
Dec 7, 2018
Professional Eyecare in Madison, MS is absolutely Amazing. The staff goes above & beyond to take care of you. Thank you for helping our daughter with her contact.
Dec 7, 2018
Very professional from front office to back
Dec 6, 2018
Very kind and courteous staff. Memry Thompson was extremely nice and very helpful.
Dec 4, 2018
I got my appointment quickly and was checked thoroughly by Dr. Melissa. Was not excited about outcome as I have to have an additional treatment for cataracts.
Nov 28, 2018
I was 100% pleased with staff of Professional Eyecare Associates.
Nov 16, 2018
Great service and experience. The doctors and technicians were very knowledgeable and helped me with everything I needed. Great experience.
Oct 29, 2018
I had a wonderful experience at Professional Eyecare Associates! The staff was so nice and helpful and didn’t make me feel rushed or as if i was a burden to them. I felt like i was in good hands and i loved that the exam was so thorough. Would highly recommend!
Oct 28, 2018
I will return every year to get my eyes checked from these wonderful woman here at Professional Eyecare Associates. They waste no time and get me in and out in a jiffy. They are always kind and sweet and a blessing to be around. I highly suggest them to all of my friends for their eyecare needs. :-)
Oct 22, 2018
Very professional with courteous staff.
Oct 18, 2018
Very professional and courteous
Oct 11, 2018
I absolutely love this office. Everyone is so helpful and very kind. They work quickly and efficiently. Everything is on point and the office is clean and so beautiful. The selection of glasses is great too!
Sep 27, 2018
I love Professional Eyecare Associates! They are always staying up-to-date with the newest technology in eyecare, they are knowledgeable and they are incredibly friendly. I've been to several other practices in town and over my lifetime. Nothing compares to them. I'd definitely recommend scheduling a visit with them!
Sep 6, 2018
I would recommend them to anyone that needs anything that has to do with the eyes.
Sep 2, 2018
Very friendly and professional service
Aug 22, 2018
Satisfied with the visit, learn what they have found and I am happy with results than I had from a different eye clinic.
Aug 13, 2018
I had to visit this office 3 times to get an eyeglass prescription only to find out 3 pair of eyeglasses later, I still can't use them. Very disappointed, should have been the right prescription the first time. I'm not going back for a fourth time. Doctor and staff are very nice, however my eyeglasses are useless.
Aug 10, 2018
Courteous staff ! Always short wait time and my appt is already made for next year !
Aug 9, 2018
Dr. Lyons and Whitney have been great. I appreciate their professionalism and treatment. I asked the lady that handles billing if I could get a copy of the receipt for my surgery she quickly looked at my account and saw the billing was done out of the Canton office. She got on the phone and when I was finished with my exam I walked by her area and she handed me a copy of the bill. Great service all the way around.
Aug 6, 2018
My visit was great , everything was prompt and professional!
Jul 23, 2018
I appreciate the way that you were able to work me in Friday. As always the Doctor and staff are very professional and courteous.
Jul 2, 2018
Did not have to wait-visit was quick and complete. Staff is always courteous and pleasant.
Jun 25, 2018
Amazing staff, super quick, and we love doctor Melissa
Jun 22, 2018
The staff is helpful and very professional - using the latest techniques. The optical shop has a good selection of eyeglasses.
Jun 21, 2018
From the minute I walked in, I felt welcomed! All the members of the staff are truly professional. Dr. Bearden was patient and explained everything clearly.
Jun 11, 2018
Staff are friendly and professional. Office is always neat and clean
Jun 4, 2018
The experience at Professional Eyecare Associates is always great.
May 28, 2018
Dr. Bearden is the best EVE!!!! I have followed him for years...
May 21, 2018
Every single time I have come to Professional Eyecare Associates, which has been at least once per year for the past 4 years, I have been greeted with a friendly and attentive staff. Their customer service is among some of the best I have ever received. Dr. Melissa Rasmussen was amazing and so personable. The ladies helping me order my glasses and sunglasses were very helpful and informative. I will be coming back here for many more years.
May 10, 2018
Very friendly staff and great Doctor!!
May 7, 2018
Wonderful experience! Everyone is so nice and helps you get exactly what you want.
May 2, 2018
I always have a great experience with your doctors and nurses. Everyone is friendly and makes the visit a pleasant one!!
Apr 27, 2018
Staff is always very pleasant and professional.
Apr 11, 2018
Great bunch of folks! Was treated with respect , kindness, attentive, all while wearing a smile. Couldn’t ask to be cared for any better than that!!
Apr 5, 2018
Very curtious and professional staff! They went above and beyond to take care of my needs with adjusting to multifocal contacts!
Apr 2, 2018
I recommend this facility as the staff is so courteous and efficient and doctors take time with you and explain everything to you.
Mar 29, 2018
Such a friendly and helpful staff. The have such a wonderful variety of eye wear. Highly recommend!
Mar 23, 2018
Staff very professional. Dr. Julie very informative. I’m glad I kept that appointment
Mar 16, 2018
Wonderful team! From scheduling appointments, greeted by the staff, to the exam and fitting of contacts and/or glasses! I'm also very impressed that there was concern regarding the retinas, in each eye, and was referred to a specialist. The concern was valid and I ended up having both eyes lasered. All that said, concern & passion is greatly appreaciated by all!
Mar 14, 2018
My daughter lost her last right contact in an unfortunate incident with a sink on a Sunday morning of an important volleyball tryout. We were waiting on trials to come in at the time but like I said it was a Sunday how would we get them if they were in. In desperation I Facebook messaged our optimist...she wasn't my friend on Facebook but I thought it was worth a shot. I put my cell number in the text. Within a few minutes she text me and said she would run by the office after church and check to see if the trails were in. Sure enough the trials were in and she put them in their mailbox for me, Needless to say Professional Eyecare Associates has a customer for life!
Mar 1, 2018
Very efficient. Always pleasant. Always take time with patients and answers questions.
Feb 23, 2018
First time patient. I was very impressed by their professionalism and advanced technology regarding my eye exam. I was pleasantly surprised by their willingness to help out patients who want to obtain contacts as well as glasses when they know that insurance will not cover both expenses. I would HIGHLY recommend Professional Eyecare Associates to anyone!
Feb 21, 2018
Absolutely loved our visit. Everyone was welcoming and inviting. Took very good care of Zoey and she left feeling more beautiful than ever.
Feb 9, 2018
Always professional atmospher from front desk to Optometrist to technician helping with glasses purchasing!!! My husband and I are both pleased!!
Feb 8, 2018
Best eye appointment in a long time! The front desk staff all had friendly smiles on and were very nice. I was seen by the nurse very quickly and she was very friendly. She went through all the set up steps efficiently and got everything ready for her doctor. The doctor came in quickly and addressed my issues well. She was able to prescribe me contacts specifically for my needs. After trying on the contacts, I was able to easily checkout in the back without any fuss! Definitely the quickest and most efficient eye exam I’ve had. Great quality care and friendly staff.
Jan 26, 2018
My experience was very pleasant. The staff was quite professional as well.
Jan 17, 2018
Made this appointment with Dr. Beardon so he could explain to my elderly mother how to cope with macular degeneration. He is my eye doctor and is always so patient and willing to take time to answer questions. Did a fantastic job with my mother and helped her to understand what at least 2 other doctors had failed to do. - Barbara Berry
Jan 16, 2018
Staff is friendly and very helpful. Dr. Melissa is very thorough and explains exactly what she is looking for and what she finds. I was able to schedule a convenient appointment and my optical needs were met with great professionalism. Waiting room is relaxing. Would recommend this practice without reservation.
Dec 28, 2017
Excellent visit, no waiting, staff is very friendly and the Dr. is a professional
Dec 5, 2017
Melissa is the best....wouldn’t trust anyone else to be my eye doctor!!
Dec 4, 2017
Extremely professional atmosphere!
Dec 2, 2017
Professional staff. Doctor spent time answering the questions I had
Nov 29, 2017
Great experience! I had an eye injury and they were able to see me within 30 minutes!
Nov 6, 2017
Love Dr. melissa and GREAT staff!
Nov 3, 2017
Very professional. I told my husband and he also scheduled an appointment for new glasses. Fran
Nov 1, 2017
The employees were friendly and very nice. That was my first time going there and it seemed like I had gone there before. The atmosphere and location of the office is convenient.
Oct 30, 2017
So far so good, I know I am a special circumstance but Dr Melisa did great. I got 5 pair of glasses
Oct 26, 2017
The entire staff was great. Thank everyone for your help! Will be coming back
Oct 23, 2017
Great staff, prompt exam. Thanks!
Oct 20, 2017
Prompt, courteous, professional service. Automated messaging is a waste of time and irritating. Selecting frames and help with insurance is very much appreciated.
Oct 16, 2017
Amazing service. I always love coming in for my appointments.
Oct 9, 2017
Every one is very friendly. Office is nice and comfy .
Oct 4, 2017
Great doctors and support staff! My daughter was fitted for contacts last week and the patience they showed in helping her learn how to put them in and out by herself was amazing!
Sep 26, 2017
I like that the doctors and staff at Professional Eyecare Madison has always been very professional, courteous and helpful.
Sep 22, 2017
i was not happy at all the dr taking over for my dr did not seem to know anything about me and they should have let me know my dr was out I could of rescheduled I was not happy at all
Sep 20, 2017
Although the staff are very friendly, we always have to wait an extended period of time for our exam. Our most recent visit I scheduled 8am appointments for my kids so that we would be seen quickly and I could get them off to school. We were not called back until 8:50am which is a little ridiculous. We have always waited almost an hour when we are seen here.
Sep 18, 2017
I have always been completely satisfied with my care from Professional Eye Care. I really trust Dr. Bearden, and the eye care he provides. The supporting staff is also second to none! From the techs that perform some of the exams, to the check out staff up front. All are ALWAYS super friendly and they try their best to help you in any way they can! You guys are truly the very best eye care professionals in the business! Keep it up!
Sep 5, 2017
Was great facility clean and nice staff and drs
Aug 31, 2017
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Always professional and helpful!
Aug 22, 2017
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Brittnay was amazing. She made feel at home and st ease during the process.
Aug 21, 2017
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As always Dr. Mellissa took great care of me and her staff was great!
Aug 9, 2017
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Your customer service was marvelous. Your tech explained everything before the exam even the options that I had for glasses. She was very friendly. The optometrist that saw me was very nice and she explained everything before she did the exam and she confirmed what her tech stated. They were also patient with my situation driving from Gulfport MS. I did get there on time but I was relaxed in being late. Thank you so much for your patience and understanding.
Aug 7, 2017
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Professional and courteous as always! Convenient location - love the new eye photography instead of being dialated. Great technology!
Aug 3, 2017
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I was not happy to hear of the new copay for material really what is a material copay. And was happy to pay 2 copays. So of the staffs wasn't so friendly and some was really friendly. Overall I will not refer anyone to this company. Too many copays I was railroad on those fees.
Aug 2, 2017
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The customer service was awesome!! I felt like I was in a family atmosphere
Jul 17, 2017
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This was my first time at the eye doctor since I've never had any problems with my eyes and assumed they tell everyone they need glasses even if they don't, but they were very good and honest since they told me I could get some glasses if I wanted but I'd be perfectly fine without them. Everything went smoothly and I was impressed.
Jul 17, 2017
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Awesome experience, staff super friendly very knowledgeable and helpful. Would highly recommend.
Jul 17, 2017
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I love it when a doctor and staff take time to make you feel like you are a patient, not an item on a check list. This was my first eye visit in a while and the last appointment of the day. They were patient with me and answered all my questions.
Jul 17, 2017
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Great service and great staff
Jul 7, 2017
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Always a pleasure to visit your clinic. Friendly, knowledgeable, pleasant atmosphere.
Jun 26, 2017
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short wait time. complete exam
Jun 9, 2017
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LOVE the ladies at PEA in Madison!
Jun 1, 2017
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I love this office. Everyone is polite, friendly and helpful. The building itself is clean and modern.
May 25, 2017
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I was very pleased! Dr Melissa and her staff are always very kind and helpful!
May 25, 2017
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I went to my appointment on may12017 I was told that my glasses will take 7-10 days as of today I still haven't received my glasses every time I call which is everyday all I get is excuses very dissatisfied
May 24, 2017
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I always look forward to my visit. Everyone is friendly and the office atmosphere is calm and soothing. Keep up the great work! See you next year.
May 24, 2017
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My appointment went off without a hitch. I was taken in on time and seen immediately. The staff and doctor I saw were friendly and saw to my needs. I feel that I received excellent service!
May 23, 2017
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Always nice to visit this office....all are great...especially, Dr. Bearden...
May 23, 2017
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This was an awesome experience! Everyone was very friendly and energetic! As soon as I walked in I was greeted with a warm welcome and nice smile! The time of the visit was short and quick! ( Did not have to wait long, loved this!) Each person engaged in conversation with me, to at least make me feel at home! AWESOME! The entire staff was wonderfully! I think I've found my permanent Doctor!
May 22, 2017
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I drive from Nashville once a year to come here! The frame selection is AMAZING!! Thank y'all so much! Y'all have the best staff and are always so friendly!
May 17, 2017
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Super nice and professional!!! The staff were very attentive and Dr Rasmussen was quick to get me in, answered all my questions and was really nice! Great place. I highly recommend them.👍👌
May 2, 2017
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Very pleased with the entire organization.
May 1, 2017
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Everything was great except for my eyes being dialated and not warned or given any protection when I walked out into the bright sun! It blinded me!!!! As a disabled veteran , If I had known you did not have a selection of frames for me to choose from, and that I would have to go all the way downtown to choose from frames at the VA, I would have used someone else like I did last time! If you are going to take veterans as patients then please have frames avaiable for them to choose from and not make things inconvient for them. Fortunately I have an appointment at the VA on May 1st. It's a shame I have to wait 10 days to choose a frame!!! Three years ago I visited a company that has frames on the site. I will ask for them next time. I'm disappointed in you! I doubt you will post this review!
Apr 24, 2017
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Great service. Friendly staff!!
Apr 17, 2017
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I appreciate the clinic for seeing me on short notice, the staff was as always friendly and competent.
Apr 13, 2017
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Everyone was so nice and helpful. Very professional and made me feel very comfortable. Office was clean, neat, well stocked, and very well laid out. Thanks for taking care of my eye care needs. Jane Hendricks
Apr 10, 2017
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BEST CARE I HAVE EVER HAD AT AN EYE EXAM. YOUR TECH WAS VERY PROFESSIONAL ,THOROUGH AND FRIENDLY. I THINK SHE DESERVES A RAISE..
Apr 4, 2017
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Great service and fast! I got an appointment the same day!
Apr 3, 2017
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Very very great experience and the staff was great. I went on lunch break and was able to make it back to work before my lunch was up.
Mar 29, 2017
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Very professional and helpful.
Mar 22, 2017
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Everyone there was so courteous and helpful. Dr Melissa is very thorough.
Mar 16, 2017
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The appointment was professionally carried out.
Mar 11, 2017
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Your eye clinic has a wonderful staff of very nice people and I really liked my eye doctor. I feel very configent I am receiving top-rate eye care. I recommend your clinic to whomever asks. Thank You
Mar 11, 2017
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The service was great the only thing I didn't like was I wasn't called nor text when my contacts came back I had to call them and the contacts had been back for 7 days
Mar 10, 2017
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I had a great experience. Everyone in the office was so friendly and helpful. I'll definitely be back!
Feb 17, 2017
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Always a pleasant place to come to, workers are friendly and warm and put you at ease immediately.
Feb 16, 2017
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Very through, very friendly, great visit.
Feb 12, 2017
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great visit just like always
Feb 3, 2017
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The staff and doctor were very friendly and professional. Thank you for your continued care for my daughters eyes!
Feb 2, 2017
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I enjoyed my first experience at PEA. The wait was minimal and the staff were all friendly and professional.
Jan 16, 2017
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Great office! Wonderful professional staff!
Jan 13, 2017
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Good friendly service. Exam price is a little higher than some competitors and a LOT higher than others.
Jan 13, 2017
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I love going to the eye doctor. They are so accommodating and professional.
Jan 9, 2017
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Upon arrival front desk receptionist courteous as well as other staff members. The eye Doctor was down to earth and no nonsense.
Jan 5, 2017
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I was well pleased with my very 1st visit.......................
Jan 3, 2017
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Everyone was very courteous and thorough during my eye exam. They also took the time to explain the results of my exam so that I understood what was going on with my vision, which I really appreciated.
Jan 2, 2017
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I do not feel that I received adequate information. My son's condition was not explained fully. I've tried to reach the Dr. 2x's. I understand that this is the holiday season, but I was told the office was open until noon and then I called prior to noon and the Dr. had left at 10:00 am. Why was I not told that appointments were stopped at 10:00 when the person who I spoke with knew I wanted to speak to my son's Dr.?
Dec 23, 2016
Very great service. Everyone was great.
Dec 9, 2016
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Very professional and comfortable atmosphere. I enjoyed the visit. Dr. Melissa Rasmussen was especially enjoyable to interact with.
Dec 9, 2016
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Very professional and caring staff.
Dec 5, 2016
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Very professional and caring staff.
Dec 5, 2016
Thank you for working me without an appointment to look at my red, sore, swollen eye. It turned out to be a sty in my tear duct.
Nov 24, 2016
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the office got me in next day. there was no wait at the office. everyone was friendly and professional. my problem is clearing up. i am very happy!
Nov 21, 2016
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Great office---Best staff in town
Nov 17, 2016
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Great pace to takeofyour eyes
Nov 1, 2016
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Doctors, nurses and all personnel were most competent and took time to be sure they gave my 97 year old Mother and me the best of care. I recommended them to my daughter and her family.
Oct 31, 2016
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Everyone is so friendly and genuinely care about your eyes and your experience.
Oct 20, 2016
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My appointment was timely, very professional, friendly and concluded with an appointment to get my cataracts removed.
Oct 6, 2016
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Always a friendly welcoming staff. They work with you to ensure you are getting the benefits that your insurance covers. Always professional and very thorough eye exams. The office is quick, efficient, professional and friendly.
Sep 15, 2016
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A great team of people always have awesome attitudes.
Aug 31, 2016
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The best!!! I was warmly welcomed by the staff!! Love Dr. Melissa and her team! Following my exam, ordering my prescription sunglasses was effortless!! If you are looking for excellent professional eye care....look no further!!😊
Aug 31, 2016
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Such a pleasure to see the staff at professional eye care associates
Aug 11, 2016
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Great service as always!! Love Dr. Melissa
Jul 27, 2016
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Great as usual! I highly recommend them!
Jul 21, 2016
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Everyone was very courteous. We got right in at our appointed time and everyone was very helpful!
Jul 19, 2016
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Staff was very professional and knowledgeable.
Jul 16, 2016
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Staff very kind, knowledgable and helpful.
Jul 11, 2016
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The staff is very friendly and knowledgeable. They always introduce themselves which is so important.
Jul 2, 2016
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Great visit. Was soon at appointment time.. Doctor explained what they were doing, and explained how are appoint went.
Jun 23, 2016
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Great service which is why I didn't hesitate to leave a review!
Jun 12, 2016
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Loved my doctor!!! She always takes good care of Alex and I.
Jun 8, 2016
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The visit with the doctor was great. We have not found the problem with my eyes, but is making a effort to correct it. However, the lady in billing is the worst I have ever seen. I pay my bill each & every time I come, but that woman was so ugly. I did not feel well bc of my eyes & then she act as she did. I should have known her level of professionalism from my visit once before. She was telling the after hours cleaning lady how they wouldn't let her go the weekend trip 2 the coast bc she wasn't good enough or wasn't among the who's who. U should never talk like that in front of clients. I am really thinking about finding another eye doctor after dealing with her. I've gone 2 Eye care professional on Lakeland & never had this type of problem. They didn't correct my eye problem, but their customers service was way above average. As a leader u must be careful of who represents u. The lady in billing is a UGLY reflection of your beautiful office. My name is Cassandra Welton. Thanks
Jun 3, 2016
Clinic personnel are professional, courteous and aim to please. I am extremely satisfied with my eye glasses.
May 26, 2016
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Wonderful first visit. Staff was friendly and very organized. Entire exam and test didn't take long at all
May 22, 2016
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I've always like this company and even though I have skipped a year or two when I went for my visit they still had a very friendly staff. I would recommend this clinics to anyone looking for good service and nice eye wear.
May 20, 2016
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they were extremely fast and efficient and very thorough with the eyecare exams and I receive great friendly service and a great friendly smile from the receptionist.
May 16, 2016
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Got in and out on time, service was great!
May 14, 2016
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Great service, smiles and staff. Thanks for being so warm and welcoming!
May 7, 2016
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When you enter, you are always greeted with a smile. Dr. Melissa is awesome, she always takes her time and look at my eyes with care and attention to the fact that I am a diabetic. Love Dr. Melissa!!
Apr 21, 2016
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Front desk lady was amazing. Super friendly and set the tone for a great experience. Dr Bearden was great.. Would recommend them to anyone.
Apr 9, 2016
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I had no idea the appointment would be as expensive as it was. I was not prepared to pay that amount. I initially wanted to order new contacts and wanted to see if my prescription had changed.
Apr 8, 2016
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The visit was good and staff was professional and courteous.
Apr 1, 2016
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I would highly recommend sending friends and family to see you guys! The service is excellent and so friendly I felt like family when I was there and it was my first time meeting you guys.. Y'all took special care of my daughter also when she was nervous and I can't thank y'all enough for that!!
Apr 1, 2016
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I felt like family and very comfortable
Mar 31, 2016
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Professional Eyecare Associates of Madison, MS is the best! I love the staff. I love when I come to visit!
Mar 27, 2016
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Love this environment, the smiling faces and the customer service that is provided...especially the lady that greets everyone at the front desk. She is awesome!
Mar 27, 2016
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Doctor and assistants were very nice and knowledgeable. Very helpful and quick.
Mar 26, 2016
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First time patient. The staff was awesome. Doctor was great! Choosing a new pair of glasses was a breeze.
Mar 23, 2016
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I saw Dr. Melissa and she was wonderful. I was in and out very quickly, but not at the risk of quality. I would definitely recommend her to anyone.
Mar 23, 2016
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I love the friendly atmosphere at Madison Professional Eyecare Associates. The staff is always friendly, helpful and happy to see their patients. Thank you for the great service.
Mar 17, 2016
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I always enjoy seeing the employees at this office. Always pleasant and thorough.
Mar 17, 2016
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Only had to wait because I was filling out first time patient papers. otherwise a speedy process. Staff very friendly. Good selection of frames. I had many questions about the rest of my family's eye care and they were eager to answer my questions.
Feb 27, 2016
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lady at the welcome desk is friendly and presents a very nice welcome to the practice
Feb 25, 2016
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Extremely knowledgeable and professional operation!
Feb 22, 2016
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I appreciated the eye wear technician calculating insurance benefits and advising me it was less expensive on me for the glasses to be submitted as the first prescription and the contacts being submitted as the "second pair". I paid $68 for a pair of glasses and 6 months of contacts (I did pick out one of the cheapest pair of frames you had but the glasses are backups.)
Feb 18, 2016
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I love coming to Professional Eyecare Associates in Madison. The service I receive can't be compared to anyone else. Keep up the good work!
Feb 15, 2016
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Great first time visit!!! Ya'll are friendly and helpful!
Feb 13, 2016
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Excellent as always. Great doctor and the receptionist is awesome and full of energy!
Feb 10, 2016
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Highly professional and friendly
Feb 7, 2016
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