Reviews

Very professional always kind and very courteous

Nov 20, 2020

Excellent service and knowledgeable staff.

Nov 11, 2020

Prompt, courteous and friendly......... I certainly will go back........

Nov 6, 2020

Amazing staff. With the plexiglass and masks in use, I felt very protected. Thank you!

Oct 23, 2020

My first ever eye exam was great! The staff was super professional, knowledgeable and kind. Shout out to Lauren, the best receptionist there is!

Oct 23, 2020

Very good service. Thsnk you

Oct 22, 2020

Great Eye Care Service!!! Will tell friends.

Oct 22, 2020

Very efficient and friendly personnel. Thanks for your service.

Oct 19, 2020

As always my clinic visit was professional and friendly. The young lady picked out the perfect style of glass without me moving from my seat. That’s knowing the job. Thank y’all

Sep 26, 2020

A very friendly team. Great service.!

Sep 18, 2020

Dr. Rasmussen and her staff are wonderful. Perform above and beyond each time. Jessica is the "frame wizard". Never disappointed and always a pleasure.

Sep 11, 2020

Nice service and technitians disinfect all equipment prior to use it

Sep 7, 2020

Just enjoyed my first visit To PEA. The optometrist and support staff were friendly and professional. The equipment appears state-of-the-art, and the whole shop was pristine. Great selection of eyeglass frames, and exceptionally helpful and knowledgeable staff to assist you with your choice. I’ll be back for sure when it’s time for my next exam.

Sep 7, 2020

Very professional Large selection of eye wear at reasonable prices

Sep 6, 2020

Nothing short of AMAZING!

Sep 2, 2020

Always a good experience when going to Professional Eyecare Associates. The doctors are very knowledgeable and the staff always willing to help explain anything.

Aug 31, 2020

Very professional and courteous. Clean and safe!

Aug 21, 2020

As always, delightful and efficient staff. Dr. Melissa is always wonderful. This is the only doctor's office that I actually like going to.

Aug 13, 2020

I was so impressed by everything on my visit - professional people very nice and friendly. Testing equipment very through check-up cleanliness and selection of glasses

Aug 10, 2020

What a wonderful experience! Everything was quick and efficient - I wish all doctor appointments could be that way. Thank you!

Aug 7, 2020

I have been using PEA for a very long time. They have a great front and rear office staff, the optometrists are all very easy to talk to and very thorough with their exams. I never feel rushed and all questions I have are always answered. I am very happy with this practice and that is why it has been my eye care provider for almost 10 years.

Aug 6, 2020

Always wonderful, friendly and professional.

Aug 3, 2020

Always great care and excellent service!

Aug 3, 2020

I was very pleased and well appreciated with my visit. Although it was my very first time; I was very happy and very taken care of!!!!

Jul 27, 2020

excellent service. They always do a great job - I never have to wait.

Jul 27, 2020

Great customer service. Staff very professional and friendly.

Jul 24, 2020

It is always a pleasure to have an eye appointment with Dr Rasmussen. There is never a long wait. Her nurses are polite, pleasant, patient, and helpful--as is Dr Rasmussen. And Professional Eyecare Associates has a great selection of frames! There are some women in the glasses area who are very helpful with making frame selections.

Jul 13, 2020

Visit was well organized - minimum wait time and competent examination.

Jul 2, 2020

The staff is very friendly and just love dr Melissa she’s great tells you everything and is always helpful and friendly I take my family there to

Jul 2, 2020

Great visit. The entire staff was very friendly and professional.

Jun 29, 2020

Staff and doctors a so personable and professional. Another great experience!

Jun 25, 2020

The doctors and staff are amazing!

Jun 22, 2020

Always fast and friendly!

Jun 17, 2020

Good service with a friendly environment. Very Professional

Jun 13, 2020

Great customer service from the time we were greeted, during having our eyes check, seeing Dr. Melissa, until leaving. Everyone was friendly & professional and the reason why I go back.

Jun 11, 2020

The atmosphere is always pleasant. Everyone is soooo nice considering the situation of Covid-19. They made sure everything was sanitized before using their equipment!!!

Jun 10, 2020

Great Client Care I went for my first real eye appointment as an adult, so I was a bit nervous. The entire staff, from the minute I walked in to the minute I walked out, made me feel welcome and taken care of. Melissa was incredibly charming and knowledgeable - I could tell she was a true expert and I was in good hands. Taylor was patient with me when teaching me how to use contacts for the first time in my life. I'm so happy I ended up here!

Jun 8, 2020

As usual everyone is courteous and professional!!! In and out with all questions answered!

Jun 8, 2020

The visit was good and the doctor was great as always. However, it would have been better to have been informed beforehand that a mask would be required to enter the facility instead of waiting to discover that when I arrived and be forced to purchase one. Couldn't that little bit of info been shared in at least one of the three emails I received reminding me about the appointment?

Jun 6, 2020

Very thorough exam and Dr. Melissa takes time to explain everything clearly. The entire staff is friendly and caring.

Jun 5, 2020

Friendly and efficient like always

Jun 4, 2020

Very expensive Eye exam.

Jun 4, 2020

During this time of the Virus, I was granted an appointment for my annual eye exam. Professional Eyecare Associates is just that. Very professional and cautious regarding the mask and waiting - no person in the waiting room. I was greeted very professionally and Dr. Melissa is great! Thank you for taking care of me.

May 11, 2020

Great place with friendly people. They are very attentive to your needs and do everything they can to make sure you are satisfied with your visit.

May 8, 2020

Hello: everyone was professional and nice thru these Covid 19 restrictions. Stock of glasses were low in larger frame size, usually they would have more styles and colors to look at. I understand!

May 8, 2020

Professional Eyecare Associates are the best, the atmosphere is so friendly, the entire staff greets you with a smile. They are friendly from the beginning of your visit to the time you leave, so if you need Eyecare, please make Professional Eyecare Associate your choice you would love them.

May 8, 2020

Friendly knowledgeable staff

May 7, 2020

Always so professional, and make you feel like family

May 7, 2020

It has always been and still is an awesome experience with great people and service even time I come for my eye exam! All of the staff are great.

May 4, 2020

My experience at the clinic was great. Friendly staff and the doctor was very knowledgeable and sweet.

May 4, 2020

I came in, recently, because my vision became very blurry after being prescribed glasses. I had 20/20 vision but came in to get my eyes checked, as I sit in front of a computer all day. The glasses I was prescribed almost a year ago, had tint for computer usage and a small amount of prescription. However, after a few days, I told the clinic that my eyesight seemed to be worse after wearing the glasses and taking them off in different points of the day. I was just told my eyes were adjusting to the glasses. However, this continued for months. I pushed up my annual eye exam, this year, because of this same concern. I was told my prescription may have been too heavy and I was given a new prescription. Although I was given a discount for the first pair, my second pair was going to cost too much to change out. I wanted to go over my exam from last year and see if there were any other options to fix this issue, seeing I was prescribed too high of a dose. The tech could not give me that information at the time, so I was told that my doctor would call me that same day of my appointment. It has been a WEEK (I have called and left my information several times) and no one has called me back. I am leaving this review because of this issue. I have never gone to any health clinic where a doctor or a nurse cannot call back and assist me, especially in regards to health questions or concerns. I am seriously debating on finding another place to give my business.

Mar 20, 2020

This was the best experience I’ve ever had! The staff felt like family! I highly recommend them for your eye care needs.

Mar 9, 2020

I was extremely satisfied with the treatment and care giving at this facility.

Mar 8, 2020

I was very pleased with my experience with Professional Eyecare Associates. All the staff was very professional and pleasant to deal with. I can't think of anything they could have done to make my visit more pleasant. Thanks for your help.

Mar 5, 2020

Great service and awesome staff.

Mar 5, 2020

Very good service and love Dr Massey.

Feb 27, 2020

Always great services! Very professional employees who always willing to spend lot of time with you!!

Feb 24, 2020

Can’t wait until next year visit

Feb 20, 2020

Absolutely love everything about the visit

Feb 20, 2020

Great doctors and service!!!

Feb 20, 2020

We arrived a little before 8 which was our appointment time. They opened the doors before opening hours to let us in to wait on their exam. Shortly after letting us sit down they took the kids back for their eye exam. They were very patient with my kids and was a relaxing visit. Found out my son needs reading glasses and they worked with him being picky on finding a pair that would best fit him.

Feb 20, 2020

Fast service! Great customer service!

Feb 19, 2020

Always great, friendly and professional service.

Feb 16, 2020

This is my favorite appointment every year! I love Dr. Melissa. She is very thorough and friendly. Everyone in the office helps out and the selection of frames and sunglasses is always top notch. Thanks ladies!

Feb 14, 2020

Great team, great services, great selection of eyewear

Feb 10, 2020

Great service! Great doctors!

Feb 5, 2020

excellent friendly and caring service.

Feb 3, 2020

Every thing was excellent.

Feb 3, 2020

It was a great experience , I love the clinic. There was no long wait I arrive on time and that saw me at the time of my appointment. All procedures were explained.

Jan 27, 2020

My visit this year was much better than last year. Taylor is a wonderful receptionist. I didn't have to wait like last year and Allisa was so friendly and kind. I love, love, love Dr. Melissa. Even the lady who took my payment was nice when she had to redo it because I gave her another card. Singing your praises! The only thing you could do to make it better is to have Allisa introduce herself first (so patients don't think she's the Dr.) and then give patient time to settle before taking blood pressure. Reminding them to relax and not cross their legs needs to be said before she starts. She's gifted giving customer service, as are all of your staff.

Jan 23, 2020

Very happy with all interactions w the staff . Everyone is very professional and attentive :)

Jan 20, 2020

I’m giving 5 stars. I was impressed from start to finish. I didn’t wait long at all, the staff was great, Dr. Melissa was great, the whole experience was just awesome. They gave me what I needed and didn’t sale me stuff just to make money.

Jan 16, 2020

The appointment was on time and everyone was really nice!

Jan 13, 2020

Great service and they worked me in due to scheduling issues on my part. Friendly and helpful from front desk to the MDs!!

Jan 13, 2020

Courteous, kind, VERY detailed & covered ALL the bases. I had a great experience..........Thank you mi very much!!

Dec 21, 2019

Im so thankful for the sweet and caring professionals at this office.

Dec 12, 2019

always a positive experience

Nov 30, 2019

Timely, excellent service!

Nov 26, 2019

You have a very friendly staff

Nov 21, 2019

Great, quick service. The doctor was patient with my 5 year old daughter and very thorough.

Nov 18, 2019

You were fast, efficient, patient, pleasant, and answers all my questions! You make going to an Eye Professional...almost like an experience worth looking forward to. Thank you. Every department was just as they should be : kind and friendly and helpful.

Nov 13, 2019

All the employees are so very nice! Doctor explains everything and listens to your concerns and questions. The young lady who helped me pick out new frames was a joy. She made it fun.

Oct 30, 2019

Dr Massey is wonderful! Worth the drive to follow from Clinton office. Beautiful office and friendly,efficient staff.

Oct 14, 2019

Friendly, Knowledgeable, and fast service . Met all expectations !

Oct 13, 2019

My visit was good and informative, as always, only this time I saw Dr. Lyon about my cataract surgery. He told me all about the surgery and his thinking about the outcome. Everything was positive and professional and I'm looking forward to having my surgery in November. All the staff is kind and helpful and I love and trust Dr. Bearden and Dr. Lyon.

Oct 13, 2019

Every time I visit this eye doctor they are extremely personable. I could not recommend them more. Always explain everything in an easy to understand manner, and make it easy.

Oct 9, 2019

Very modern and very professional.

Oct 5, 2019

Great Experience - Competent Service. Would highly recommend

Oct 4, 2019

Wonderful experience ! Highly recommend !!

Sep 30, 2019

very professional appointment was on time which is very important to me i could not have asked for anymore better care than i recieved

Sep 26, 2019

First visit was a joy. Even through equipment malfunctions, the staff was very pleasant and patient.

Sep 25, 2019

I had a great first appointment at PEA. I did not have to wait long and everyone I came into contact with was professional and kind. I’m glad I found them!

Sep 18, 2019

The professionals were very kind, knowledgeable, and fast. They understood my issues and helped me understand what I could do to make them better.

Sep 12, 2019

Highly Recommend! Great Visit.

Sep 11, 2019

Professional office atmosphere. Convenient location.

Sep 9, 2019

Very relaxed atmosphere, with smiling, pleasant staff.

Sep 7, 2019

The appointment went well. The staff is friendly and kind to the customer.

Sep 6, 2019

Melissa Rasmussen along with all of the staff are extremely helpful and friendly.

Sep 6, 2019

Staff was very professional and caring.

Sep 2, 2019

Always great service in a timely manner.

Sep 2, 2019

Excellent exam subsequent to diagnosis of Bell Palsy. Dr. Melissa is professional and knowledgeable regarding my condition. Glad she is my doctor!

Aug 26, 2019

Everyone was polite, professional, and efficient. The office is modern and high tech. Dr. Melissa was confident and friendly. I am very happy with my experience.

Aug 24, 2019

Doctor's are great but have had little help in the past looking for glasses.

Aug 22, 2019

Great office!! Staff very nice and professional!

Aug 22, 2019

As always as soon as you walk in the door you are greeted by smiling faces. From the exam to fitting you for glasses you are made to feel like the most important person that they have. They help you find a great frame that suits you best. I have never been dissatisfied with any of their work or products. You can’t pick a better business to put your trust in.

Aug 19, 2019

Friendly staff great service.

Aug 14, 2019

I enjoyed me experience with you. I thought your office was very clean and efficient. I feel like the people that assisted me knew what they were doing. My only negative comment is I thought there were too many workers. It looked like there were several just sitting around with nothing to do.

Aug 12, 2019

Extremely friendly staff but they're pretty expensive. I'll be going back but without insurance it just costs too much. They no longer accept my insurance so left me paying $600+ out of pocket for everything.

Aug 9, 2019

Rating- Excellent services. Have been with the company several years. Wish all the best

Aug 2, 2019

Dr. Melissa and team were very helpful. They were able to see me the same I called.

Jul 28, 2019

Excellent staff and service

Jul 25, 2019

Very nice facility but an even nicer staff. The staff are personable and of quick wit and a lot of fun to be around. I had an appointment with the new doctor (Massey) and he did a great job with my exam and I am very glad he has joined the group. I have been pleased for years with this eye care provider and I think anyone who hasn't been there will be as well. wasjr

Jul 25, 2019

They took the time to make sure that I was taken care of in every way before I was done. Great place

Jul 22, 2019

Great visit. Staff always friendly and helpful.

Jul 17, 2019

Dr. Melissa is amazing. She did such a great job with my 2 y/o I decided to go see her when I was having a problem with my contacts. The staff got me in very quickly and is always helpful. Dr. Melissa is excellent, and I def recommend her for those parents looking for a pediatric Dr. She of course was great with me too, and my family will continue to use her.

Jul 15, 2019

Excellent place for eye care.

Jul 4, 2019

The staff is very friendly and professional. Thanks for great services.

Jun 28, 2019

I really appreciate kindness! This was the first time to visit this location and everyone was very kind. The process for everything was seamless. Thank you!

Jun 28, 2019

I was seen promptly, the staff was courteous and competent, fine selection of eye glasses.

Jun 27, 2019

I have seen Dr. Melissa Rasmussen on an “emergency basis’, i.e. something in my eye. Then, during a routine eye exam, she made it like a science class which is just what I wanted. She explained the camera’s view of eye, how diseases are detected by visualization of blood vessels, etc. I add this because Dr. Rasmussen is excited about her field and takes the time to read more than just the eye chart. (She will also keep the exam details basic if you do not prefer the details.) I highly recommend her.

Jun 27, 2019

I always have a professional encounter at each appointment. Staff is very polite and friendly.

Jun 24, 2019

Great place, great service and great choices eyewear!! Professional eye Care giving me and my children’s eye exam over 15 years! Thank you!!

Jun 18, 2019

Great office Great staff Great Dr.

Jun 14, 2019

We LOVE our eye care crew! We travel from brandon just for dr. Melissa and the awesome ladies in the office! 🖤

Jun 13, 2019

Professional Eyecare Associates provides great eye care. The staff is very knowledgeable and friendly. I would recommend you use them.

Jun 7, 2019

Service was superb. I do not have any recommendations for changes.

Jun 7, 2019

Evrything went off like clockwork. The staff and Dr. Melissa are so nice, I wish I had appointments more often. (But not enough to pay for it.)

Jun 5, 2019

Great place for eye care!

Jun 5, 2019

In and out, no problems and NO WAITING.

Jun 5, 2019

I use a wheelchair and was very impressed with the fact that everyone made room for me so effortlessly.

May 31, 2019

I always have a great experience here. Dr. Rasmussen is always informative and I love how efficient everything is. I never have wait long in the reception area. They are always running on time and I appreciate that.

May 30, 2019

Always a joy to enter this office. Everyone is always kind and friendly. Dr. Bearden is one of the nicest, most professional people I have ever dealt with. Thanks to all of you!

May 21, 2019

Very quick!! I was in and out and everyone was so nice. Great experience.

May 17, 2019

They were very professional yet friendly! PEA fosters a comfortable and non-intimidating atmosphere and patiently answers all questions. Who would have thought I'd look forward to my next eye appt!

May 16, 2019

Great people and service. Very friendly, helpful and happy staff. Would recommend them to everyone.

May 11, 2019

Great service my Dr answered every question

May 3, 2019

Excellent service. I had an unusual situation and my problem was addressed thoroughly.

Apr 19, 2019

My wife and I like to do business with the same providers if we feel like we are appreciated. Professional Eyecare has always made us feel that way and we have been going to them for many years. I also like how they explain everything and show comparisons with current and prior visits to demonstrate any change whether its improved, stayed the same or become worse. We do miss some of their prior employees that left.

Apr 13, 2019

Everyone @ P.E.A. are always very helpful and friendly, always smiles and greetings from them. Finally a doctor's office i don't mind going to!! They treat you like you matter and not just another patient :)

Apr 11, 2019

Professional, knowledgable and courteous!

Apr 3, 2019

Most organized and well run eye doctor's office I have visited in my 25 years of wearing contacts and glasses. Every employee was really nice and professional from the initial phone call to set up the appointment all the way through the Doctor and girl who took my payment. I just moved back from Dallas and am very comfortable in saying I have found my eye doctor for the years to come. The Doctor was very personable and even made sure my contacts were 100% the ones that fit correctly and didn't irritate my eye. I would highly recommend this group for your eye care. Respectfully, Patrick

Apr 1, 2019

Seen by doctor within 8 minutes of arrival. Ok Staff was welcoming & friendly, efficient. Notification of new glasses being available for pickup within 72hours of office visit

Mar 23, 2019

Wonderful and friendly staff! Doctor Melissa is our favorite and the ladies in the optical shop are super helpful!

Mar 18, 2019

Awesome customer service 😊😊

Mar 9, 2019

Great service! Very efficient!

Mar 9, 2019

Due to the level of customer service, quality care and genuine concern for patient needs my family and I will not go anywhere else for our optical needs. Dr. Melissa Rasmussen is honestly one of the best! In this day and age who expects a text message from their eye doctor checking on you after an emergency visit.

Mar 8, 2019

Great Service! Friendly Staff! I will recommend to family and friends! 5 Stars!!!

Mar 7, 2019

I am always pleased to come into the office as everyone is cheerful and pleasant. The girls that work with people fitting glasses are extremely helpful and answer all questions.

Mar 1, 2019

Professional Eyecare Associates lives up to it's name every time. They are professional, friendly, and very helpful from my eye exam to the selection of my eye wear.

Mar 1, 2019

Dr. Melissa and staff are great - all are efficient, pleasant and professional! Highly recommend them!

Feb 28, 2019

Everything was perfect =)

Feb 24, 2019

Everyone was very helpful and super nice!!! Lovely staff

Feb 24, 2019

Awesome staff, great atmosphere with friendly smile. Would highly recommend my family and friends.

Feb 21, 2019

We absolutely LOVE the whole crew! Everybody is always so nice and helpful 🖤 we drive all the way from Brandon just for this group!

Feb 21, 2019

Thorough and friendly. Dr. Melissa really went the extra mile!!

Feb 18, 2019

Everyone at Professional Eyecare in Madison is like family who welcomes me when I go in, does everything possible to take care of my sight and calls to check on my the next day. They are caring and professional, and I appreciate them.

Feb 18, 2019

Good staff, highly trained employees.....

Feb 15, 2019

Professional and courteous. Thanks

Feb 9, 2019

Great customer service from all employees.

Feb 4, 2019

I am so grateful to Professional Eyecare Associates. I went in to my appointment not knowing I had a detached retina. I was immediately referred to the hospital for surgery and the staff at Professional Eyecare made it a swift and smooth process for me to have surgery within hours.

Feb 4, 2019

Very prompt and professional service. Great experience will recommend to friends and family.

Jan 30, 2019

I would recommend Professional Eyecare Associates in Madison, MS to anyone because they establish a great work ethnic and express generosity towards their customers! This is a spectacular atmosphere.

Jan 25, 2019

PEA does a great job ot taking care of their customers. I needed an adjustment on my contact prescription and they did it in one day and got me a new supply in 2 days. Great Service!

Jan 23, 2019

The staff from when you walk in to check in, to taking your tests, to meeting with the doctor, and then finding the perfect glasses for yourself were amazing. Very polite, happy, and you could tell they love their jobs! I will definitely be referring people here.

Jan 21, 2019

Always attententive, thorough, and friendly.

Jan 14, 2019

The front office is so helpful and Dr Melissa is always wonderful ! T you for giving us a great place to take our entire family :)

Jan 5, 2019

The nicest people and Doctor!

Dec 24, 2018

The entire team is extremely professional. The office is well appointed and they have a large selection of designer frames. In my opinion I received the best eye care available.

Dec 22, 2018

I experienced my first eye appointment at Professional Eyecare Associates. Everyone on staff was helpful, caring and willing to take the time to answer all my questions. I'm thankful to have chosen such a great practice and look forward to future appointments!

Dec 20, 2018

Everything was great including staff.

Dec 7, 2018

Professional Eyecare in Madison, MS is absolutely Amazing. The staff goes above & beyond to take care of you. Thank you for helping our daughter with her contact.

Dec 7, 2018

Friendly and professional.

Dec 7, 2018

Very professional from front office to back

Dec 6, 2018

Very kind and courteous staff. Memry Thompson was extremely nice and very helpful.

Dec 4, 2018

I got my appointment quickly and was checked thoroughly by Dr. Melissa. Was not excited about outcome as I have to have an additional treatment for cataracts.

Nov 28, 2018

I was 100% pleased with staff of Professional Eyecare Associates.

Nov 16, 2018

Five stars and would recommend anyone to go there.

Nov 8, 2018

Great service and experience. The doctors and technicians were very knowledgeable and helped me with everything I needed. Great experience.

Oct 29, 2018

I had a wonderful experience at Professional Eyecare Associates! The staff was so nice and helpful and didn’t make me feel rushed or as if i was a burden to them. I felt like i was in good hands and i loved that the exam was so thorough. Would highly recommend!

Oct 28, 2018

I will return every year to get my eyes checked from these wonderful woman here at Professional Eyecare Associates. They waste no time and get me in and out in a jiffy. They are always kind and sweet and a blessing to be around. I highly suggest them to all of my friends for their eyecare needs. :-)

Oct 22, 2018

Very professional with courteous staff.

Oct 18, 2018

Very professional and courteous

Oct 11, 2018

I absolutely love this office. Everyone is so helpful and very kind. They work quickly and efficiently. Everything is on point and the office is clean and so beautiful. The selection of glasses is great too!

Sep 27, 2018

Awesome place and people!

Sep 12, 2018

I love Professional Eyecare Associates! They are always staying up-to-date with the newest technology in eyecare, they are knowledgeable and they are incredibly friendly. I've been to several other practices in town and over my lifetime. Nothing compares to them. I'd definitely recommend scheduling a visit with them!

Sep 6, 2018

I would recommend them to anyone that needs anything that has to do with the eyes.

Sep 2, 2018

Very friendly and professional service

Aug 22, 2018

Satisfied with the visit, learn what they have found and I am happy with results than I had from a different eye clinic.

Aug 13, 2018

I had to visit this office 3 times to get an eyeglass prescription only to find out 3 pair of eyeglasses later, I still can't use them. Very disappointed, should have been the right prescription the first time. I'm not going back for a fourth time. Doctor and staff are very nice, however my eyeglasses are useless.

Aug 10, 2018

Courteous staff ! Always short wait time and my appt is already made for next year !

Aug 9, 2018

Dr. Lyons and Whitney have been great. I appreciate their professionalism and treatment. I asked the lady that handles billing if I could get a copy of the receipt for my surgery she quickly looked at my account and saw the billing was done out of the Canton office. She got on the phone and when I was finished with my exam I walked by her area and she handed me a copy of the bill. Great service all the way around.

Aug 6, 2018

My visit was great , everything was prompt and professional!

Jul 23, 2018

I appreciate the way that you were able to work me in Friday. As always the Doctor and staff are very professional and courteous.

Jul 2, 2018

Did not have to wait-visit was quick and complete. Staff is always courteous and pleasant.

Jun 25, 2018

Amazing staff, super quick, and we love doctor Melissa

Jun 22, 2018

The staff is helpful and very professional - using the latest techniques. The optical shop has a good selection of eyeglasses.

Jun 21, 2018

From the minute I walked in, I felt welcomed! All the members of the staff are truly professional. Dr. Bearden was patient and explained everything clearly.

Jun 11, 2018

Staff are friendly and professional. Office is always neat and clean

Jun 4, 2018

Great staff, great service!

May 29, 2018

The experience at Professional Eyecare Associates is always great.

May 28, 2018

Dr. Bearden is the best EVE!!!! I have followed him for years...

May 21, 2018

Every single time I have come to Professional Eyecare Associates, which has been at least once per year for the past 4 years, I have been greeted with a friendly and attentive staff. Their customer service is among some of the best I have ever received. Dr. Melissa Rasmussen was amazing and so personable. The ladies helping me order my glasses and sunglasses were very helpful and informative. I will be coming back here for many more years.

May 10, 2018

Very friendly staff and great Doctor!!

May 7, 2018

Wonderful experience! Everyone is so nice and helps you get exactly what you want.

May 2, 2018

I always have a great experience with your doctors and nurses. Everyone is friendly and makes the visit a pleasant one!!

Apr 27, 2018

Staff is always very pleasant and professional.

Apr 11, 2018

Great bunch of folks! Was treated with respect , kindness, attentive, all while wearing a smile. Couldn’t ask to be cared for any better than that!!

Apr 5, 2018

Very curtious and professional staff! They went above and beyond to take care of my needs with adjusting to multifocal contacts!

Apr 2, 2018

I recommend this facility as the staff is so courteous and efficient and doctors take time with you and explain everything to you.

Mar 29, 2018

Such a friendly and helpful staff. The have such a wonderful variety of eye wear. Highly recommend!

Mar 23, 2018

Staff very professional. Dr. Julie very informative. I’m glad I kept that appointment

Mar 16, 2018

Wonderful team! From scheduling appointments, greeted by the staff, to the exam and fitting of contacts and/or glasses! I'm also very impressed that there was concern regarding the retinas, in each eye, and was referred to a specialist. The concern was valid and I ended up having both eyes lasered. All that said, concern & passion is greatly appreaciated by all!

Mar 14, 2018

My daughter lost her last right contact in an unfortunate incident with a sink on a Sunday morning of an important volleyball tryout. We were waiting on trials to come in at the time but like I said it was a Sunday how would we get them if they were in. In desperation I Facebook messaged our optimist...she wasn't my friend on Facebook but I thought it was worth a shot. I put my cell number in the text. Within a few minutes she text me and said she would run by the office after church and check to see if the trails were in. Sure enough the trials were in and she put them in their mailbox for me, Needless to say Professional Eyecare Associates has a customer for life!

Mar 1, 2018

Very efficient. Always pleasant. Always take time with patients and answers questions.

Feb 23, 2018

First time patient. I was very impressed by their professionalism and advanced technology regarding my eye exam. I was pleasantly surprised by their willingness to help out patients who want to obtain contacts as well as glasses when they know that insurance will not cover both expenses. I would HIGHLY recommend Professional Eyecare Associates to anyone!

Feb 21, 2018

Absolutely loved our visit. Everyone was welcoming and inviting. Took very good care of Zoey and she left feeling more beautiful than ever.

Feb 9, 2018

Always professional atmospher from front desk to Optometrist to technician helping with glasses purchasing!!! My husband and I are both pleased!!

Feb 8, 2018

Best eye appointment in a long time! The front desk staff all had friendly smiles on and were very nice. I was seen by the nurse very quickly and she was very friendly. She went through all the set up steps efficiently and got everything ready for her doctor. The doctor came in quickly and addressed my issues well. She was able to prescribe me contacts specifically for my needs. After trying on the contacts, I was able to easily checkout in the back without any fuss! Definitely the quickest and most efficient eye exam I’ve had. Great quality care and friendly staff.

Jan 26, 2018

My experience was very pleasant. The staff was quite professional as well.

Jan 17, 2018

Made this appointment with Dr. Beardon so he could explain to my elderly mother how to cope with macular degeneration. He is my eye doctor and is always so patient and willing to take time to answer questions. Did a fantastic job with my mother and helped her to understand what at least 2 other doctors had failed to do. - Barbara Berry

Jan 16, 2018

Staff is friendly and very helpful. Dr. Melissa is very thorough and explains exactly what she is looking for and what she finds. I was able to schedule a convenient appointment and my optical needs were met with great professionalism. Waiting room is relaxing. Would recommend this practice without reservation.

Dec 28, 2017

Excellent visit, no waiting, staff is very friendly and the Dr. is a professional

Dec 5, 2017

Melissa is the best....wouldn’t trust anyone else to be my eye doctor!!

Dec 4, 2017

Extremely professional atmosphere!

Dec 2, 2017

Professional staff. Doctor spent time answering the questions I had

Nov 29, 2017

Great experience! I had an eye injury and they were able to see me within 30 minutes!

Nov 6, 2017

Love Dr. melissa and GREAT staff!

Nov 3, 2017

Great folks; good service.

Nov 2, 2017

Very professional. I told my husband and he also scheduled an appointment for new glasses. Fran

Nov 1, 2017

The employees were friendly and very nice. That was my first time going there and it seemed like I had gone there before. The atmosphere and location of the office is convenient.

Oct 30, 2017

So far so good, I know I am a special circumstance but Dr Melisa did great. I got 5 pair of glasses

Oct 26, 2017

The entire staff was great. Thank everyone for your help! Will be coming back

Oct 23, 2017

Great staff, prompt exam. Thanks!

Oct 20, 2017

Prompt, courteous, professional service. Automated messaging is a waste of time and irritating. Selecting frames and help with insurance is very much appreciated.

Oct 16, 2017

Amazing service. I always love coming in for my appointments.

Oct 9, 2017

Every one is very friendly. Office is nice and comfy .

Oct 4, 2017

Great doctors and support staff! My daughter was fitted for contacts last week and the patience they showed in helping her learn how to put them in and out by herself was amazing!

Sep 26, 2017

I like that the doctors and staff at Professional Eyecare Madison has always been very professional, courteous and helpful.

Sep 22, 2017

i was not happy at all the dr taking over for my dr did not seem to know anything about me and they should have let me know my dr was out I could of rescheduled I was not happy at all

Sep 20, 2017

Although the staff are very friendly, we always have to wait an extended period of time for our exam. Our most recent visit I scheduled 8am appointments for my kids so that we would be seen quickly and I could get them off to school. We were not called back until 8:50am which is a little ridiculous. We have always waited almost an hour when we are seen here.

Sep 18, 2017

I have always been completely satisfied with my care from Professional Eye Care. I really trust Dr. Bearden, and the eye care he provides. The supporting staff is also second to none! From the techs that perform some of the exams, to the check out staff up front. All are ALWAYS super friendly and they try their best to help you in any way they can! You guys are truly the very best eye care professionals in the business! Keep it up!

Sep 5, 2017

Was great facility clean and nice staff and drs

Aug 31, 2017

Always professional and helpful!

Aug 22, 2017

Brittnay was amazing. She made feel at home and st ease during the process.

Aug 21, 2017

As always Dr. Mellissa took great care of me and her staff was great!

Aug 9, 2017

Always a good experience

Aug 7, 2017

Your customer service was marvelous. Your tech explained everything before the exam even the options that I had for glasses. She was very friendly. The optometrist that saw me was very nice and she explained everything before she did the exam and she confirmed what her tech stated. They were also patient with my situation driving from Gulfport MS. I did get there on time but I was relaxed in being late. Thank you so much for your patience and understanding.

Aug 7, 2017

Professional and courteous as always! Convenient location - love the new eye photography instead of being dialated. Great technology!

Aug 3, 2017

I was not happy to hear of the new copay for material really what is a material copay. And was happy to pay 2 copays. So of the staffs wasn't so friendly and some was really friendly. Overall I will not refer anyone to this company. Too many copays I was railroad on those fees.

Aug 2, 2017

The customer service was awesome!! I felt like I was in a family atmosphere

Jul 17, 2017

This was my first time at the eye doctor since I've never had any problems with my eyes and assumed they tell everyone they need glasses even if they don't, but they were very good and honest since they told me I could get some glasses if I wanted but I'd be perfectly fine without them. Everything went smoothly and I was impressed.

Jul 17, 2017

Awesome experience, staff super friendly very knowledgeable and helpful. Would highly recommend.

Jul 17, 2017

I love it when a doctor and staff take time to make you feel like you are a patient, not an item on a check list. This was my first eye visit in a while and the last appointment of the day. They were patient with me and answered all my questions.

Jul 17, 2017

Great service and great staff

Jul 7, 2017

Always a pleasure to visit your clinic. Friendly, knowledgeable, pleasant atmosphere.

Jun 26, 2017

short wait time. complete exam

Jun 9, 2017

LOVE the ladies at PEA in Madison!

Jun 1, 2017

I love this office. Everyone is polite, friendly and helpful. The building itself is clean and modern.

May 25, 2017

I was very pleased! Dr Melissa and her staff are always very kind and helpful!

May 25, 2017

I went to my appointment on may12017 I was told that my glasses will take 7-10 days as of today I still haven't received my glasses every time I call which is everyday all I get is excuses very dissatisfied

May 24, 2017

I always look forward to my visit. Everyone is friendly and the office atmosphere is calm and soothing. Keep up the great work! See you next year.

May 24, 2017

My appointment went off without a hitch. I was taken in on time and seen immediately. The staff and doctor I saw were friendly and saw to my needs. I feel that I received excellent service!

May 23, 2017

Always nice to visit this office....all are great...especially, Dr. Bearden...

May 23, 2017

This was an awesome experience! Everyone was very friendly and energetic! As soon as I walked in I was greeted with a warm welcome and nice smile! The time of the visit was short and quick! ( Did not have to wait long, loved this!) Each person engaged in conversation with me, to at least make me feel at home! AWESOME! The entire staff was wonderfully! I think I've found my permanent Doctor!

May 22, 2017

I drive from Nashville once a year to come here! The frame selection is AMAZING!! Thank y'all so much! Y'all have the best staff and are always so friendly!

May 17, 2017

Super nice and professional!!! The staff were very attentive and Dr Rasmussen was quick to get me in, answered all my questions and was really nice! Great place. I highly recommend them.👍👌

May 2, 2017

Very pleased with the entire organization.

May 1, 2017

Everything was great except for my eyes being dialated and not warned or given any protection when I walked out into the bright sun! It blinded me!!!! As a disabled veteran , If I had known you did not have a selection of frames for me to choose from, and that I would have to go all the way downtown to choose from frames at the VA, I would have used someone else like I did last time! If you are going to take veterans as patients then please have frames avaiable for them to choose from and not make things inconvient for them. Fortunately I have an appointment at the VA on May 1st. It's a shame I have to wait 10 days to choose a frame!!! Three years ago I visited a company that has frames on the site. I will ask for them next time. I'm disappointed in you! I doubt you will post this review!

Apr 24, 2017

Great service. Friendly staff!!

Apr 17, 2017

I appreciate the clinic for seeing me on short notice, the staff was as always friendly and competent.

Apr 13, 2017

Everyone was so nice and helpful. Very professional and made me feel very comfortable. Office was clean, neat, well stocked, and very well laid out. Thanks for taking care of my eye care needs. Jane Hendricks

Apr 10, 2017

BEST CARE I HAVE EVER HAD AT AN EYE EXAM. YOUR TECH WAS VERY PROFESSIONAL ,THOROUGH AND FRIENDLY. I THINK SHE DESERVES A RAISE..

Apr 4, 2017

Great service and fast! I got an appointment the same day!

Apr 3, 2017

Very very great experience and the staff was great. I went on lunch break and was able to make it back to work before my lunch was up.

Mar 29, 2017

Very professional and helpful.

Mar 22, 2017

Everyone there was so courteous and helpful. Dr Melissa is very thorough.

Mar 16, 2017

The appointment was professionally carried out.

Mar 11, 2017

Your eye clinic has a wonderful staff of very nice people and I really liked my eye doctor. I feel very configent I am receiving top-rate eye care. I recommend your clinic to whomever asks. Thank You

Mar 11, 2017

The service was great the only thing I didn't like was I wasn't called nor text when my contacts came back I had to call them and the contacts had been back for 7 days

Mar 10, 2017

The service was excellent!

Feb 18, 2017

I had a great experience. Everyone in the office was so friendly and helpful. I'll definitely be back!

Feb 17, 2017

Always a pleasant place to come to, workers are friendly and warm and put you at ease immediately.

Feb 16, 2017

Very through, very friendly, great visit.

Feb 12, 2017

great visit just like always

Feb 3, 2017

The staff and doctor were very friendly and professional. Thank you for your continued care for my daughters eyes!

Feb 2, 2017

I enjoyed my first experience at PEA. The wait was minimal and the staff were all friendly and professional.

Jan 16, 2017

Great office! Wonderful professional staff!

Jan 13, 2017

Good friendly service. Exam price is a little higher than some competitors and a LOT higher than others.

Jan 13, 2017

I love going to the eye doctor. They are so accommodating and professional.

Jan 9, 2017

Upon arrival front desk receptionist courteous as well as other staff members. The eye Doctor was down to earth and no nonsense.

Jan 5, 2017

I was well pleased with my very 1st visit.......................

Jan 3, 2017

Everyone was very courteous and thorough during my eye exam. They also took the time to explain the results of my exam so that I understood what was going on with my vision, which I really appreciated.

Jan 2, 2017

I do not feel that I received adequate information. My son's condition was not explained fully. I've tried to reach the Dr. 2x's. I understand that this is the holiday season, but I was told the office was open until noon and then I called prior to noon and the Dr. had left at 10:00 am. Why was I not told that appointments were stopped at 10:00 when the person who I spoke with knew I wanted to speak to my son's Dr.?

Dec 23, 2016

Very great service. Everyone was great.

Dec 9, 2016

Very professional and comfortable atmosphere. I enjoyed the visit. Dr. Melissa Rasmussen was especially enjoyable to interact with.

Dec 9, 2016

Very professional and caring staff.

Dec 5, 2016

Very professional and caring staff.

Dec 5, 2016

Thank you for working me without an appointment to look at my red, sore, swollen eye. It turned out to be a sty in my tear duct.

Nov 24, 2016

the office got me in next day. there was no wait at the office. everyone was friendly and professional. my problem is clearing up. i am very happy!

Nov 21, 2016

Great office---Best staff in town

Nov 17, 2016

Great pace to takeofyour eyes

Nov 1, 2016

Doctors, nurses and all personnel were most competent and took time to be sure they gave my 97 year old Mother and me the best of care. I recommended them to my daughter and her family.

Oct 31, 2016

Everyone is so friendly and genuinely care about your eyes and your experience.

Oct 20, 2016

My appointment was timely, very professional, friendly and concluded with an appointment to get my cataracts removed.

Oct 6, 2016

Always a friendly welcoming staff. They work with you to ensure you are getting the benefits that your insurance covers. Always professional and very thorough eye exams. The office is quick, efficient, professional and friendly.

Sep 15, 2016

A great team of people always have awesome attitudes.

Aug 31, 2016

The best!!! I was warmly welcomed by the staff!! Love Dr. Melissa and her team! Following my exam, ordering my prescription sunglasses was effortless!! If you are looking for excellent professional eye care....look no further!!😊

Aug 31, 2016

Such a pleasure to see the staff at professional eye care associates

Aug 11, 2016

I love my doctor!!!!!!!!!

Aug 5, 2016

Great service as always!! Love Dr. Melissa

Jul 27, 2016

Great as usual! I highly recommend them!

Jul 21, 2016

Everyone was very courteous. We got right in at our appointed time and everyone was very helpful!

Jul 19, 2016

Staff was very professional and knowledgeable.

Jul 16, 2016

Staff very kind, knowledgable and helpful.

Jul 11, 2016

I had a great visit. Thanks!

Jul 3, 2016