Everything was great including staff. — Naquisha P. (Patient since Wed Dec 05 00:00:00 MST 2018)

Everything was great including staff.

Dec 7, 2018

Professional Eyecare in Madison, MS is absolute... — Caroline G. (Patient since Wed Nov 28 00:00:00 MST 2018)

Professional Eyecare in Madison, MS is absolutely Amazing. The staff goes above & beyond to take care of you. Thank you for helping our daughter with her contact.

Dec 7, 2018

Friendly and professional. — Bradley S. (Patient since Wed Jul 31 00:00:00 MDT 2013)

Friendly and professional.

Dec 7, 2018

Very professional from front office to back — Edmund M. (Patient since Tue Nov 10 00:00:00 MST 2015)

Very professional from front office to back

Dec 6, 2018

Very kind and courteous staff — Mildred H. (Patient since Fri Nov 30 00:00:00 MST 2018)

Very kind and courteous staff. Memry Thompson was extremely nice and very helpful.

Dec 4, 2018

I got my appointment quickly and was checked th... — Karen S. (Patient since Wed Apr 20 00:00:00 MDT 2011)

I got my appointment quickly and was checked thoroughly by Dr. Melissa. Was not excited about outcome as I have to have an additional treatment for cataracts.

Nov 28, 2018

20-20 — Martha D. (Patient since Wed Feb 16 00:00:00 MST 2011)

I was 100% pleased with staff of Professional Eyecare Associates.

Nov 16, 2018

— Bennie S. (Patient since Fri Apr 17 00:00:00 MDT 2015)

Five stars and would recommend anyone to go there.

Nov 8, 2018

Great service and experience. The doctors and ... — James B. (Patient since Thu Jul 06 00:00:00 MDT 2017)

Great service and experience. The doctors and technicians were very knowledgeable and helped me with everything I needed. Great experience.

Oct 29, 2018

I had a wonderful experience at Professional Ey... — Leah G. (Patient since Thu Oct 25 00:00:00 MDT 2018)

I had a wonderful experience at Professional Eyecare Associates! The staff was so nice and helpful and didn’t make me feel rushed or as if i was a burden to them. I felt like i was in good hands and i loved that the exam was so thorough. Would highly recommend!

Oct 28, 2018

I will return every year to get my eyes checked... — Samuel K. (Patient since Fri Sep 30 00:00:00 MDT 2016)

I will return every year to get my eyes checked from these wonderful woman here at Professional Eyecare Associates. They waste no time and get me in and out in a jiffy. They are always kind and sweet and a blessing to be around. I highly suggest them to all of my friends for their eyecare needs. :-)

Oct 22, 2018

Very professional with courteous staff. — Charles L. (Patient since Tue Oct 16 00:00:00 MDT 2018)

Very professional with courteous staff.

Oct 18, 2018

Very professional and courteous — Edward W. (Patient since Tue Oct 09 00:00:00 MDT 2018)

Very professional and courteous

Oct 11, 2018

I absolutely love this office. Everyone is so h... — Kenzie C. (Patient since Tue Sep 25 00:00:00 MDT 2018)

I absolutely love this office. Everyone is so helpful and very kind. They work quickly and efficiently. Everything is on point and the office is clean and so beautiful. The selection of glasses is great too!

Sep 27, 2018

Awesome place and people! — Marek W. (Patient since Fri May 29 00:00:00 MDT 2015)

Awesome place and people!

Sep 12, 2018

— Andrea P. (Patient since Tue Feb 02 00:00:00 MST 2016)

I love Professional Eyecare Associates! They are always staying up-to-date with the newest technology in eyecare, they are knowledgeable and they are incredibly friendly. I've been to several other practices in town and over my lifetime. Nothing compares to them. I'd definitely recommend scheduling a visit with them!

Sep 6, 2018

I would recommend them to anyone that needs any... — Deborah G. (Patient since Fri Aug 31 00:00:00 MDT 2018)

I would recommend them to anyone that needs anything that has to do with the eyes.

Sep 2, 2018

Very friendly and professional service — Ronald R. (Patient since Fri Jun 16 00:00:00 MDT 2017)

Very friendly and professional service

Aug 22, 2018

Satisfied — James B. (Patient since Thu Aug 09 00:00:00 MDT 2018)

Satisfied with the visit, learn what they have found and I am happy with results than I had from a different eye clinic.

Aug 13, 2018

Many visits (3) for a one eyeglass prescription. — Anthony P. (Patient since Wed Jun 13 00:00:00 MDT 2018)

I had to visit this office 3 times to get an eyeglass prescription only to find out 3 pair of eyeglasses later, I still can't use them. Very disappointed, should have been the right prescription the first time. I'm not going back for a fourth time. Doctor and staff are very nice, however my eyeglasses are useless.

Aug 10, 2018

Courteous staff ! Always short wait time and my... — Bethany C. (Patient since Wed Jan 12 00:00:00 MST 2011)

Courteous staff ! Always short wait time and my appt is already made for next year !

Aug 9, 2018

Good doctors and staff. — Michael M. (Patient since Fri Jul 29 00:00:00 MDT 2011)

Dr. Lyons and Whitney have been great. I appreciate their professionalism and treatment. I asked the lady that handles billing if I could get a copy of the receipt for my surgery she quickly looked at my account and saw the billing was done out of the Canton office. She got on the phone and when I was finished with my exam I walked by her area and she handed me a copy of the bill. Great service all the way around.

Aug 6, 2018

My visit was great , everything was prompt and ... — Johnny G. (Patient since Mon Aug 07 00:00:00 MDT 2017)

My visit was great , everything was prompt and professional!

Jul 23, 2018

Great Experience... — Michael M. (Patient since Fri Jul 29 00:00:00 MDT 2011)

I appreciate the way that you were able to work me in Friday. As always the Doctor and staff are very professional and courteous.

Jul 2, 2018

Did not have to wait-visit was quick and comple... — Karen S. (Patient since Wed Apr 20 00:00:00 MDT 2011)

Did not have to wait-visit was quick and complete. Staff is always courteous and pleasant.

Jun 25, 2018

Amazing staff, super quick, and we love doctor ... — Hayes S. (Patient since Wed Jun 20 00:00:00 MDT 2018)

Amazing staff, super quick, and we love doctor Melissa

Jun 22, 2018

— Adelheid R. (Patient since Tue May 19 00:00:00 MDT 2015)

The staff is helpful and very professional - using the latest techniques. The optical shop has a good selection of eyeglasses.

Jun 21, 2018

From the minute I walked in, I felt welcomed! ... — Harriett E. (Patient since Thu Jun 01 00:00:00 MDT 2017)

From the minute I walked in, I felt welcomed! All the members of the staff are truly professional. Dr. Bearden was patient and explained everything clearly.

Jun 11, 2018

Staff are friendly and professional. Office is ... — Terri M. (Patient since Wed Mar 09 00:00:00 MST 2011)

Staff are friendly and professional. Office is always neat and clean

Jun 4, 2018

Great staff, great service! — Jon M. (Patient since Tue May 27 00:00:00 MDT 2014)

Great staff, great service!

May 29, 2018

The experience at Professional Eyecare Associat... — Emanami K. (Patient since Tue Aug 09 00:00:00 MDT 2011)

The experience at Professional Eyecare Associates is always great.

May 28, 2018

Dr. Bearden is the best EVE!!!! I have followe... — Jane G. (Patient since Thu Feb 16 00:00:00 MST 2012)

Dr. Bearden is the best EVE!!!! I have followed him for years...

May 21, 2018

Every single time I have come to Professional E... — Justin M. (Patient since Wed Aug 27 00:00:00 MDT 2014)

Every single time I have come to Professional Eyecare Associates, which has been at least once per year for the past 4 years, I have been greeted with a friendly and attentive staff. Their customer service is among some of the best I have ever received. Dr. Melissa Rasmussen was amazing and so personable. The ladies helping me order my glasses and sunglasses were very helpful and informative. I will be coming back here for many more years.

May 10, 2018

Very friendly staff and great Doctor!! — Pam M. (Patient since Fri Apr 28 00:00:00 MDT 2017)

Very friendly staff and great Doctor!!

May 7, 2018

Wonderful experience! Everyone is so nice and ... — Tina C. (Patient since Fri Mar 10 00:00:00 MST 2017)

Wonderful experience! Everyone is so nice and helps you get exactly what you want.

May 2, 2018

I always have a great experience with your doct... — Lauren C. (Patient since Mon Feb 21 00:00:00 MST 2011)

I always have a great experience with your doctors and nurses. Everyone is friendly and makes the visit a pleasant one!!

Apr 27, 2018

Staff is always very pleasant and professional.... — Julie M. (Patient since Tue Feb 15 00:00:00 MST 2011)

Staff is always very pleasant and professional.

Apr 11, 2018

Great bunch of folks! Was treated with respect ... — Mickey M. (Patient since Thu Apr 20 00:00:00 MDT 2017)

Great bunch of folks! Was treated with respect , kindness, attentive, all while wearing a smile. Couldn’t ask to be cared for any better than that!!

Apr 5, 2018

Very curtious and professional staff! They went... — Bari R. (Patient since Tue Feb 20 00:00:00 MST 2018)

Very curtious and professional staff! They went above and beyond to take care of my needs with adjusting to multifocal contacts!

Apr 2, 2018

I recommend this facility as the staff is so co... — Karen S. (Patient since Wed Apr 20 00:00:00 MDT 2011)

I recommend this facility as the staff is so courteous and efficient and doctors take time with you and explain everything to you.

Mar 29, 2018

Such a friendly and helpful staff. The have suc... — Amy K. (Patient since Tue Mar 06 00:00:00 MST 2012)

Such a friendly and helpful staff. The have such a wonderful variety of eye wear. Highly recommend!

Mar 23, 2018

Cornelia Johnson — Cornelia J. (Patient since Thu Nov 20 00:00:00 MST 2014)

Staff very professional. Dr. Julie very informative. I’m glad I kept that appointment

Mar 16, 2018

Always a pleasant visit! — Amanda M. (Patient since Tue Nov 06 00:00:00 MST 2012)

Wonderful team! From scheduling appointments, greeted by the staff, to the exam and fitting of contacts and/or glasses! I'm also very impressed that there was concern regarding the retinas, in each eye, and was referred to a specialist. The concern was valid and I ended up having both eyes lasered. All that said, concern & passion is greatly appreaciated by all!

Mar 14, 2018

My daughter lost her last right contact in an u... — Natalie D. (Patient since Tue Sep 02 00:00:00 MDT 2014)

My daughter lost her last right contact in an unfortunate incident with a sink on a Sunday morning of an important volleyball tryout. We were waiting on trials to come in at the time but like I said it was a Sunday how would we get them if they were in. In desperation I Facebook messaged our optimist...she wasn't my friend on Facebook but I thought it was worth a shot. I put my cell number in the text. Within a few minutes she text me and said she would run by the office after church and check to see if the trails were in. Sure enough the trials were in and she put them in their mailbox for me, Needless to say Professional Eyecare Associates has a customer for life!

Mar 1, 2018

Very efficient. Always pleasant. Always take ... — Karen S. (Patient since Wed Apr 20 00:00:00 MDT 2011)

Very efficient. Always pleasant. Always take time with patients and answers questions.

Feb 23, 2018

First Time Patient. — Nicole G. (Patient since Mon Feb 19 00:00:00 MST 2018)

First time patient. I was very impressed by their professionalism and advanced technology regarding my eye exam. I was pleasantly surprised by their willingness to help out patients who want to obtain contacts as well as glasses when they know that insurance will not cover both expenses. I would HIGHLY recommend Professional Eyecare Associates to anyone!

Feb 21, 2018

Absolutely loved our visit. Everyone was welcom... — Zoey P. (Patient since Wed May 04 00:00:00 MDT 2016)

Absolutely loved our visit. Everyone was welcoming and inviting. Took very good care of Zoey and she left feeling more beautiful than ever.

Feb 9, 2018

— Carol S. (Patient since Fri Apr 08 00:00:00 MDT 2011)

Always professional atmospher from front desk to Optometrist to technician helping with glasses purchasing!!! My husband and I are both pleased!!

Feb 8, 2018

Best eye appointment in a long time! — Brooke M. (Patient since Wed Jan 24 00:00:00 MST 2018)

Best eye appointment in a long time! The front desk staff all had friendly smiles on and were very nice. I was seen by the nurse very quickly and she was very friendly. She went through all the set up steps efficiently and got everything ready for her doctor. The doctor came in quickly and addressed my issues well. She was able to prescribe me contacts specifically for my needs. After trying on the contacts, I was able to easily checkout in the back without any fuss! Definitely the quickest and most efficient eye exam I’ve had. Great quality care and friendly staff.

Jan 26, 2018

My experience was very pleasant. The staff was ... — Julia B. (Patient since Mon Jan 15 00:00:00 MST 2018)

My experience was very pleasant. The staff was quite professional as well.

Jan 17, 2018

Made this appointment with Dr. Beardon so he co... — Carole W. (Patient since Thu Jan 11 00:00:00 MST 2018)

Made this appointment with Dr. Beardon so he could explain to my elderly mother how to cope with macular degeneration. He is my eye doctor and is always so patient and willing to take time to answer questions. Did a fantastic job with my mother and helped her to understand what at least 2 other doctors had failed to do. - Barbara Berry

Jan 16, 2018

Staff is friendly and very helpful. Dr. Meliss... — Ellen G. (Patient since Fri Apr 29 00:00:00 MDT 2011)

Staff is friendly and very helpful. Dr. Melissa is very thorough and explains exactly what she is looking for and what she finds. I was able to schedule a convenient appointment and my optical needs were met with great professionalism. Waiting room is relaxing. Would recommend this practice without reservation.

Dec 28, 2017

Great Visit to Professional Eyecare Associates — Steve L. (Patient since Thu Nov 17 00:00:00 MST 2016)

Excellent visit, no waiting, staff is very friendly and the Dr. is a professional

Dec 5, 2017

Melissa is the best....wouldn’t trust anyone el... — David J. (Patient since Wed Jun 01 00:00:00 MDT 2011)

Melissa is the best....wouldn’t trust anyone else to be my eye doctor!!

Dec 4, 2017

Extremely professional atmosphere! — Patsy B. (Patient since Wed Nov 29 00:00:00 MST 2017)

Extremely professional atmosphere!

Dec 2, 2017

Professional staff. Doctor spent time answering... — Jacquelyn K. (Patient since Thu Nov 10 00:00:00 MST 2011)

Professional staff. Doctor spent time answering the questions I had

Nov 29, 2017

Great experience! I had an eye injury and they ... — Ralph S. (Patient since Thu Nov 02 00:00:00 MDT 2017)

Great experience! I had an eye injury and they were able to see me within 30 minutes!

Nov 6, 2017

Love Dr. melissa and GREAT staff! — Margaret J. (Patient since Mon Sep 12 00:00:00 MDT 2011)

Love Dr. melissa and GREAT staff!

Nov 3, 2017

Great folks; good service. — Kim E. (Patient since Mon Mar 25 00:00:00 MDT 2013)

Great folks; good service.

Nov 2, 2017

Very professional. I told my husband and he al... — Frankie S. (Patient since Thu Oct 26 00:00:00 MDT 2017)

Very professional. I told my husband and he also scheduled an appointment for new glasses. Fran

Nov 1, 2017

The employees were friendly and very nice. That... — Shawania G. (Patient since Thu Oct 26 00:00:00 MDT 2017)

The employees were friendly and very nice. That was my first time going there and it seemed like I had gone there before. The atmosphere and location of the office is convenient.

Oct 30, 2017

So far so good, I know I am a special circumsta... — Byron G. (Patient since Tue Oct 24 00:00:00 MDT 2017)

So far so good, I know I am a special circumstance but Dr Melisa did great. I got 5 pair of glasses

Oct 26, 2017

The entire staff was great. Thank everyone for ... — Eric H. (Patient since Fri Oct 20 00:00:00 MDT 2017)

The entire staff was great. Thank everyone for your help! Will be coming back

Oct 23, 2017

Great staff, prompt exam. Thanks! — Albert H. (Patient since Wed Oct 18 00:00:00 MDT 2017)

Great staff, prompt exam. Thanks!

Oct 20, 2017

Prompt, courteous, professional service. Autom... — Joyce T. (Patient since Mon Sep 23 00:00:00 MDT 2013)

Prompt, courteous, professional service. Automated messaging is a waste of time and irritating. Selecting frames and help with insurance is very much appreciated.

Oct 16, 2017

Amazing service. I always love coming in for my... — Courtney B. (Patient since Wed Jun 22 00:00:00 MDT 2011)

Amazing service. I always love coming in for my appointments.

Oct 9, 2017

Every one is very friendly. Office is nice and ... — Michael H. (Patient since Mon Sep 19 00:00:00 MDT 2016)

Every one is very friendly. Office is nice and comfy .

Oct 4, 2017

Amazing Service — Maggie L. (Patient since Thu Nov 03 00:00:00 MDT 2016)

Great doctors and support staff! My daughter was fitted for contacts last week and the patience they showed in helping her learn how to put them in and out by herself was amazing!

Sep 26, 2017

I like that the doctors and staff at Profession... — Yvonne S. (Patient since Fri Feb 18 00:00:00 MST 2011)

I like that the doctors and staff at Professional Eyecare Madison has always been very professional, courteous and helpful.

Sep 22, 2017

i was not happy at all the dr taking over for m... — Carolyn S. (Patient since Tue Aug 30 00:00:00 MDT 2016)

i was not happy at all the dr taking over for my dr did not seem to know anything about me and they should have let me know my dr was out I could of rescheduled I was not happy at all

Sep 20, 2017

Although the staff are very friendly, we always... — Madeline O. (Patient since Tue Sep 25 00:00:00 MDT 2012)

Although the staff are very friendly, we always have to wait an extended period of time for our exam. Our most recent visit I scheduled 8am appointments for my kids so that we would be seen quickly and I could get them off to school. We were not called back until 8:50am which is a little ridiculous. We have always waited almost an hour when we are seen here.

Sep 18, 2017

very satisfied — Louis V. (Patient since Thu Mar 17 00:00:00 MDT 2011)

I have always been completely satisfied with my care from Professional Eye Care. I really trust Dr. Bearden, and the eye care he provides. The supporting staff is also second to none! From the techs that perform some of the exams, to the check out staff up front. All are ALWAYS super friendly and they try their best to help you in any way they can! You guys are truly the very best eye care professionals in the business! Keep it up!

Sep 5, 2017

Was great facility clean and nice staff and drs... — Peggy M. (Patient since Thu Jul 13 00:00:00 MDT 2017)

Was great facility clean and nice staff and drs

Aug 31, 2017

Reply

Thank you for your review! We're so glad you had a great experience with us and felt that everyone on staff was nice. We look forward to seeing you again!

Always professional and helpful! — Lacy B. (Patient since Thu Aug 04 00:00:00 MDT 2016)

Always professional and helpful!

Aug 22, 2017

Reply

Thank you for your review! We're thrilled that you have been so pleased with your experiences and we look forward to seeing you again.

Brittnay was amazing. She made feel at home an... — John B. (Patient since Fri Aug 18 00:00:00 MDT 2017)

Brittnay was amazing. She made feel at home and st ease during the process.

Aug 21, 2017

Reply

Thank you for your review! We're so glad you enjoyed your experience with Brittany and we look forward to seeing you again!

As always Dr. Mellissa took great care of me — James K. (Patient since Mon Jul 08 00:00:00 MDT 2013)

As always Dr. Mellissa took great care of me and her staff was great!

Aug 9, 2017

Reply

Than you for your thoughtful review! We're so glad you had a great experience with Dr. Melissa and felt you received good care from everyone on staff. We look forwarding to seeing you again!

Always a good experience — Judy T. (Patient since Wed Sep 07 00:00:00 MDT 2011)

Always a good experience

Aug 7, 2017

Reply

Thank you for your review! We're so glad you had a great experience with us. We look forward to seeing you again!

Your customer service was marvelous. Your tech ... — Sterling T. (Patient since Fri Aug 04 00:00:00 MDT 2017)

Your customer service was marvelous. Your tech explained everything before the exam even the options that I had for glasses. She was very friendly. The optometrist that saw me was very nice and she explained everything before she did the exam and she confirmed what her tech stated. They were also patient with my situation driving from Gulfport MS. I did get there on time but I was relaxed in being late. Thank you so much for your patience and understanding.

Aug 7, 2017

Reply

Thank you for your review! We're so happy that you enjoyed your visit with us. We strive to make sure our patients are fully informed about their eyes and their options, and we are glad for feedback on this matter. We look forward to seeing you again!

Professional and courteous as always! Convenien... — Bethany C. (Patient since Wed Jan 12 00:00:00 MST 2011)

Professional and courteous as always! Convenient location - love the new eye photography instead of being dialated. Great technology!

Aug 3, 2017

Reply

Thank you for your kind words and sweet comments! I'm so glad you you loved our new equipment. We like to stay updated on all the new technology that is available. Thank you for giving us the opportunity to care for your eye health and vision needs!

I was not happy to hear of the new copay for ma... — Hunter M. (Patient since Mon Mar 12 00:00:00 MDT 2012)

I was not happy to hear of the new copay for material really what is a material copay. And was happy to pay 2 copays. So of the staffs wasn't so friendly and some was really friendly. Overall I will not refer anyone to this company. Too many copays I was railroad on those fees.

Aug 2, 2017

Reply

Thank you for your feedback. I sincerely regret that your experience with us did not meet your expectations. We understand why you would have questions about your insurance policy. Please understand that we are bound by insurance rules and guidelines and must follow their protocol. We value your business and yearn to make your next experience exceed your expectations.

The customer service was awesome!! I felt like ... — Tiara H. (Patient since Thu Jul 13 00:00:00 MDT 2017)

The customer service was awesome!! I felt like I was in a family atmosphere

Jul 17, 2017

Reply

Thank you for your review! Feedback is so appreciated and our goal is to give you the best experience possible! Please let us know if there is anything you need.

Went smoothly — Joshua T. (Patient since Thu Jul 13 00:00:00 MDT 2017)

This was my first time at the eye doctor since I've never had any problems with my eyes and assumed they tell everyone they need glasses even if they don't, but they were very good and honest since they told me I could get some glasses if I wanted but I'd be perfectly fine without them. Everything went smoothly and I was impressed.

Jul 17, 2017

Reply

Thank you so much for taking the time to write this review! We're thrilled that you have been so pleased with your experience with us and we look forward to seeing you again!

Awesome experience, staff super friendly very k... — Paul W. (Patient since Thu Jun 18 00:00:00 MDT 2015)

Awesome experience, staff super friendly very knowledgeable and helpful. Would highly recommend.

Jul 17, 2017

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us and felt that our staff is very knowledgeable and helpful. We look forward to seeing you again! Thank you for your recommendations!

Patience for Patients — Jarod S. (Patient since Mon Nov 12 00:00:00 MST 2012)

I love it when a doctor and staff take time to make you feel like you are a patient, not an item on a check list. This was my first eye visit in a while and the last appointment of the day. They were patient with me and answered all my questions.

Jul 17, 2017

Reply

Thank you so much for taking the time to write this review! We're glad you have been so pleased with your experience with our doctor and staff. We truly appreciate your business and look forward to seeing you again!

Great service and great staff — Keith Y. (Patient since Wed Jul 05 00:00:00 MDT 2017)

Great service and great staff

Jul 7, 2017

Reply

Thank you for your review! We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision care needs.

Always a pleasure to visit your clinic. Friendl... — Glenn H. (Patient since Mon Apr 28 00:00:00 MDT 2014)

Always a pleasure to visit your clinic. Friendly, knowledgeable, pleasant atmosphere.

Jun 26, 2017

Reply

Thank you so much for trusting us with your eye health and vision care needs. We're thrilled that you have been so pleased with your experiences and we look froward to seeing you again.

short wait time. complete exam — James W. (Patient since Tue May 13 00:00:00 MDT 2014)

short wait time. complete exam

Jun 9, 2017

Reply

Thank you for your review! We're so glad you had a great experience with us. We look froward to seeing you again.

LOVE the ladies at PEA in Madison! — Mary G. (Patient since Thu May 12 00:00:00 MDT 2011)

LOVE the ladies at PEA in Madison!

Jun 1, 2017

Reply

Thank you for your review! We're glad you enjoyed your experience with us. We look forward to seeing you again!

I love this office. Everyone is polite, friend... — Terri M. (Patient since Wed Mar 09 00:00:00 MST 2011)

I love this office. Everyone is polite, friendly and helpful. The building itself is clean and modern.

May 25, 2017

Reply

We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision needs.

I was very pleased! Dr Melissa and her staff a... — Delores S. (Patient since Mon Dec 07 00:00:00 MST 2015)

I was very pleased! Dr Melissa and her staff are always very kind and helpful!

May 25, 2017

Reply

We're glad you enjoyed your visit with us and we look forward to seeing you again!

— Bobby W. (Patient since Mon May 01 00:00:00 MDT 2017)

I went to my appointment on may12017 I was told that my glasses will take 7-10 days as of today I still haven't received my glasses every time I call which is everyday all I get is excuses very dissatisfied

May 24, 2017

Reply

Thank you for your feedback. I sincerely regret that your experience in our optical department did not meet your expectations. We understand why you would have questions about your insurance policy, regarding your unique circumstances. Please understand that we do not make your glasses in our office. We are bound by insurance rules and guidelines and must follow their protocol and send your glasses to them to be made. We value your business and look forwarding to seeing you again.

I always look forward to my visit. Everyone is ... — Sharon G. (Patient since Mon Jan 31 00:00:00 MST 2011)

I always look forward to my visit. Everyone is friendly and the office atmosphere is calm and soothing. Keep up the great work! See you next year.

May 24, 2017

Reply

Thank you for your review! We're glad you enjoyed your experience with us and we look forward to seeing you again!

My appointment went off without a hitch. — Jon M. (Patient since Tue May 27 00:00:00 MDT 2014)

My appointment went off without a hitch. I was taken in on time and seen immediately. The staff and doctor I saw were friendly and saw to my needs. I feel that I received excellent service!

May 23, 2017

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us and felt that you received good care from everyone on staff. We look forward to seeing you again!

great visit — Jane G. (Patient since Thu Feb 16 00:00:00 MST 2012)

Always nice to visit this office....all are great...especially, Dr. Bearden...

May 23, 2017

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with Dr. Beaden and everyone on staff. We're honored that you trust us with your continuing eye care!

Awesome Experience — Javoris H. (Patient since Thu May 18 00:00:00 MDT 2017)

This was an awesome experience! Everyone was very friendly and energetic! As soon as I walked in I was greeted with a warm welcome and nice smile! The time of the visit was short and quick! ( Did not have to wait long, loved this!) Each person engaged in conversation with me, to at least make me feel at home! AWESOME! The entire staff was wonderfully! I think I've found my permanent Doctor!

May 22, 2017

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us and felt that you received good care from everyone on staff. We look forward to seeing you again!

Amazing staff/wonderful selection of frames — Ashley H. (Patient since Mon May 15 00:00:00 MDT 2017)

I drive from Nashville once a year to come here! The frame selection is AMAZING!! Thank y'all so much! Y'all have the best staff and are always so friendly!

May 17, 2017

Reply

Reading your review makes us all smile! We realize you have many options in eye care, but we're happy you appreciate our frame selection, and our customer service. We truly appreciate your continued business and look forward to seeing you again!

Awesome!!!! — Joseph H. (Patient since Fri Apr 28 00:00:00 MDT 2017)

Super nice and professional!!! The staff were very attentive and Dr Rasmussen was quick to get me in, answered all my questions and was really nice! Great place. I highly recommend them.👍👌

May 2, 2017

Reply

We're glad you enjoyed your experience with Dr. Melissa and felt that you received good care from everyone on staff. We look forward to seeing you again. Thank you for your recommendation!

Very pleased with the entire organization. — James S. (Patient since Thu Jun 18 00:00:00 MDT 2015)

Very pleased with the entire organization.

May 1, 2017

Reply

We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision needs.

Disappointed!!! — James O. (Patient since Fri Apr 21 00:00:00 MDT 2017)

Everything was great except for my eyes being dialated and not warned or given any protection when I walked out into the bright sun! It blinded me!!!! As a disabled veteran , If I had known you did not have a selection of frames for me to choose from, and that I would have to go all the way downtown to choose from frames at the VA, I would have used someone else like I did last time! If you are going to take veterans as patients then please have frames avaiable for them to choose from and not make things inconvient for them. Fortunately I have an appointment at the VA on May 1st. It's a shame I have to wait 10 days to choose a frame!!! Three years ago I visited a company that has frames on the site. I will ask for them next time. I'm disappointed in you! I doubt you will post this review!

Apr 24, 2017

Reply

Thank you for your feedback. I sincerely regret that your experience with us did not meet your expectations. We do apologize that the dilation glasses were not given to you as you checked out. We want to explain to you that we don't have a choice on the VA frames. The VA makes the decision on who carries the line of frames. The VA should have explained to you that this location does not carry VA frames when the appointment was scheduled. Our Brandon and Yazoo City locations are allowed to carry the frames. We try to make it as convenient as we can for all of our veterans. We value your business and thank you for the opportunity.

Great service. Friendly staff!! — Jennifer S. (Patient since Thu Apr 13 00:00:00 MDT 2017)

Great service. Friendly staff!!

Apr 17, 2017

Reply

Thank you for choosing us for your eye care needs! We look forward to seeing you again!

— Adelheid R. (Patient since Tue May 19 00:00:00 MDT 2015)

I appreciate the clinic for seeing me on short notice, the staff was as always friendly and competent.

Apr 13, 2017

Reply

We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision needs.

Everyone was so nice and helpful. Very professi... — Jane H. (Patient since Thu Apr 06 00:00:00 MDT 2017)

Everyone was so nice and helpful. Very professional and made me feel very comfortable. Office was clean, neat, well stocked, and very well laid out. Thanks for taking care of my eye care needs. Jane Hendricks

Apr 10, 2017

Reply

Thank you for your review! We're so glad you had a great experience with everyone on staff. Thank you for giving us the opportunity to care for your eye health and vision needs!

BEST CARE I HAVE EVER HAD AT AN EYE EXAM. YOUR ... — John N. (Patient since Thu Nov 03 00:00:00 MDT 2011)

BEST CARE I HAVE EVER HAD AT AN EYE EXAM. YOUR TECH WAS VERY PROFESSIONAL ,THOROUGH AND FRIENDLY. I THINK SHE DESERVES A RAISE..

Apr 4, 2017

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us and we look forward to seeing you again!

Great service and fast! I got an appointment th... — Lisa D. (Patient since Wed Mar 29 00:00:00 MDT 2017)

Great service and fast! I got an appointment the same day!

Apr 3, 2017

Reply

Thank you for your review! We're glad you enjoyed your visit with us and we were able to accommodate your schedule and get you in the same day for your eye exam. We look forward to seeing you again!

Very very great experience and the staff was gr... — Natasha T. (Patient since Thu Feb 18 00:00:00 MST 2016)

Very very great experience and the staff was great. I went on lunch break and was able to make it back to work before my lunch was up.

Mar 29, 2017

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us and felt that you received good care from everyone on staff. We look forward to seeing you again!

Very professional and helpful. — Laura M. (Patient since Mon Mar 20 00:00:00 MDT 2017)

Very professional and helpful.

Mar 22, 2017

Reply

We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision needs!

Great Service and Selection — Donna T. (Patient since Fri Mar 20 00:00:00 MDT 2015)

Everyone there was so courteous and helpful. Dr Melissa is very thorough.

Mar 16, 2017

Reply

Thank you for your review! We're so glad you had a great experience with Dr. Melissa and felt that you received good care from everyone on staff. We look forward to seeing you again!

The appointment was professionally carried out... — Dwight K. (Patient since Mon Feb 27 00:00:00 MST 2017)

The appointment was professionally carried out.

Mar 11, 2017

Reply

We're thrilled you enjoyed your visit with us! Thank you for giving us the opportunity to care for your eye health and vision need!

Eye Cliinic with super doctors and staff.. — Mary L. (Patient since Thu Mar 02 00:00:00 MST 2017)

Your eye clinic has a wonderful staff of very nice people and I really liked my eye doctor. I feel very configent I am receiving top-rate eye care. I recommend your clinic to whomever asks. Thank You

Mar 11, 2017

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us and felt you received good care from everyone on staff. Referring your family and friends is the best compliment you can give us! We look forward to seeing you again!

The service was great the only thing I didn't l... — Virginia B. (Patient since Fri Feb 24 00:00:00 MST 2017)

The service was great the only thing I didn't like was I wasn't called nor text when my contacts came back I had to call them and the contacts had been back for 7 days

Mar 10, 2017

Reply

Thank you for your review! We're so happy that you enjoyed your visit with us! We are sorry that you didn't receive a text about your contacts. We did a system update and it had our software program down for a few days. Thank you for choosing us for your eye care needs! We look forward to seeing you again!

The service was excellent! — Devon H. (Patient since Thu Feb 09 00:00:00 MST 2017)

The service was excellent!

Feb 18, 2017

Reply

We're glad you enjoyed your visit with us! Thank you so much for trusting us with your eye health and vision care needs!

I had a great experience. Everyone in the offic... — Jourdan B. (Patient since Wed Feb 15 00:00:00 MST 2017)

I had a great experience. Everyone in the office was so friendly and helpful. I'll definitely be back!

Feb 17, 2017

Reply

We're thrilled you enjoyed your visit and are honored that you trust us with your continuing eye care!

Always a pleasant place to come to, workers are... — Karen S. (Patient since Wed Apr 20 00:00:00 MDT 2011)

Always a pleasant place to come to, workers are friendly and warm and put you at ease immediately.

Feb 16, 2017

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us and felt that you received good care from everyone on staff. We look forward to seeing you again!

Professional Eye Care — Robert N. (Patient since Wed Feb 08 00:00:00 MST 2017)

Very through, very friendly, great visit.

Feb 12, 2017

Reply

Thank you for choosing us for your eye care needs! We look forward to seeing you again!

great visit just like always — Adam H. (Patient since Fri Nov 16 00:00:00 MST 2012)

great visit just like always

Feb 3, 2017

Reply

We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision needs.

The staff and doctor were very friendly and pro... — Kathrine W. (Patient since Fri Sep 30 00:00:00 MDT 2011)

The staff and doctor were very friendly and professional. Thank you for your continued care for my daughters eyes!

Feb 2, 2017

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us and felt that you received good care from everyone on staff. We look forward to seeing you and your daughter again!

I enjoyed my first experience at PEA. The wait... — Robbyn J. (Patient since Thu Jan 12 00:00:00 MST 2017)

I enjoyed my first experience at PEA. The wait was minimal and the staff were all friendly and professional.

Jan 16, 2017

Reply

We appreciate you kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision needs.

Great office! Wonderful professional staff! — Amelia L. (Patient since Tue Dec 13 00:00:00 MST 2011)

Great office! Wonderful professional staff!

Jan 13, 2017

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with our staff. We look forward to seeing you again!

Good friendly service. Exam price is a little h... — Mark P. (Patient since Tue Dec 15 00:00:00 MST 2015)

Good friendly service. Exam price is a little higher than some competitors and a LOT higher than others.

Jan 13, 2017

Reply

Thank you for taking the time to review your experience with our office. We are glad that you felt that our staff was very friendly. We know that makers a difference in how you feel about your experience. Regarding our prices, you are correct in that we are not the least expensive in town. We have carefully considered our prices and feel they are a reflection of our thoroughness, our level of expertise, technology used, and the amount of time our doctors spend with you to fully understand and address your needs. Your eye health, vision, and the future of your vision is too important for us to provide anything less. We believe if you compare our prices to offices that provide the same level of care you will find we offer a great value for our services.

I love going to the eye doctor. They are so ac... — Terri J. (Patient since Thu Sep 17 00:00:00 MDT 2015)

I love going to the eye doctor. They are so accommodating and professional.

Jan 9, 2017

Reply

Thank you for your thoughtful review! We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision needs.

Excellent experience — Barbara P. (Patient since Fri Dec 30 00:00:00 MST 2016)

Upon arrival front desk receptionist courteous as well as other staff members. The eye Doctor was down to earth and no nonsense.

Jan 5, 2017

Reply

We appreciate your kind words about your experience with us! We're so glad you had a great experience with our doctor and felt that you received good care from everyone on staff. Thank you for choosing us for your eye care needs! We look forward to seeing you again!

I was well pleased with my very 1st visit......... — Mark P. (Patient since Thu Dec 29 00:00:00 MST 2016)

I was well pleased with my very 1st visit.......................

Jan 3, 2017

Reply

We're glad you enjoyed your visit with us and we look forward to seeing you again!

Everyone was very courteous and thorough during... — William H. (Patient since Fri Dec 30 00:00:00 MST 2016)

Everyone was very courteous and thorough during my eye exam. They also took the time to explain the results of my exam so that I understood what was going on with my vision, which I really appreciated.

Jan 2, 2017

Reply

We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision needs.

I do not feel that I received adequate informat... — Marie M. (Patient since Thu Dec 20 00:00:00 MST 2012)

I do not feel that I received adequate information. My son's condition was not explained fully. I've tried to reach the Dr. 2x's. I understand that this is the holiday season, but I was told the office was open until noon and then I called prior to noon and the Dr. had left at 10:00 am. Why was I not told that appointments were stopped at 10:00 when the person who I spoke with knew I wanted to speak to my son's Dr.?

Dec 23, 2016

Very great service. Everyone was great. — Earl S. (Patient since Thu Apr 14 00:00:00 MDT 2011)

Very great service. Everyone was great.

Dec 9, 2016

Reply

We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision needs.

Very professional and comfortable atmosphere. I... — Jon F. (Patient since Mon May 02 00:00:00 MDT 2011)

Very professional and comfortable atmosphere. I enjoyed the visit. Dr. Melissa Rasmussen was especially enjoyable to interact with.

Dec 9, 2016

Reply

Thank you for your review! We're so glad you had a great experience with Dr. Melissa Rasmussen and enjoyed the atmosphere. We look forward to seeing you again!

Very professional and caring staff. — Larry F. (Patient since Thu Dec 01 00:00:00 MST 2016)

Very professional and caring staff.

Dec 5, 2016

Reply

Thank you for your review! We're glad you found our staff to be professional and caring. We look forward to seeing you again!

Very professional and caring staff. — Larry F. (Patient since Thu Dec 01 00:00:00 MST 2016)

Very professional and caring staff.

Dec 5, 2016

Thank you for working me without an appointment... — Debra S. (Patient since Mon Jan 03 00:00:00 MST 2011)

Thank you for working me without an appointment to look at my red, sore, swollen eye. It turned out to be a sty in my tear duct.

Nov 24, 2016

Reply

Thank you for taking the time to review us! I'm happy we were able to accommodate your schedule and get you in "same-day." Thank you for choosing us for your eye care needs!

the office got me in next day. there was no wai... — Dennis P. (Patient since Thu Aug 04 00:00:00 MDT 2011)

the office got me in next day. there was no wait at the office. everyone was friendly and professional. my problem is clearing up. i am very happy!

Nov 21, 2016

Reply

We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision care needs.

Great office---Best staff in town — Edmund M. (Patient since Tue Nov 10 00:00:00 MST 2015)

Great office---Best staff in town

Nov 17, 2016

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us and felt that you received good care from everyone on staff. We look forward to seeing you again!

Great pace to takeofyour eyes — Margaret J. (Patient since Mon Sep 12 00:00:00 MDT 2011)

Great pace to takeofyour eyes

Nov 1, 2016

Reply

Thank you for taking the time to review us! Thank you so much for trusting us with your eye health and vision care needs. We look forward to seeing you again!

Doctors, nurses and all personnel were most com... — Linda F. (Patient since Thu Oct 27 00:00:00 MDT 2016)

Doctors, nurses and all personnel were most competent and took time to be sure they gave my 97 year old Mother and me the best of care. I recommended them to my daughter and her family.

Oct 31, 2016

Reply

Thank you for your kind words and sweet comments! We're thrilled that you have been so pleased with your experiences and we look forward to seeing you again! We also thank you for recommending us to your family!

Just like family — Malina M. (Patient since Tue Oct 13 00:00:00 MDT 2015)

Everyone is so friendly and genuinely care about your eyes and your experience.

Oct 20, 2016

Reply

Thank you for your kind words and sweet comments! We're thrilled you enjoyed your visit and honored that you trust us with your eye health and vision needs!

— Judy H. (Patient since Wed Sep 07 00:00:00 MDT 2011)

My appointment was timely, very professional, friendly and concluded with an appointment to get my cataracts removed.

Oct 6, 2016

Reply

Thank you for your kind words and sweet comments! We're thrilled that you have been so pleased with your experience and we look forward to seeing you again! Thank you for trusting us with your eye health and vision care needs.

Always a friendly welcoming staff. They work with... — Douglas V. (Patient since Tue Sep 27 00:00:00 MDT 2011)

Always a friendly welcoming staff. They work with you to ensure you are getting the benefits that your insurance covers. Always professional and very thorough eye exams. The office is quick, efficient, professional and friendly.

Sep 15, 2016

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us and felt that you received good care from everyone on staff. We look forward to seeing you again!

A great team of people always have awesome attuti... — Denard C. (Patient since Thu Aug 06 00:00:00 MDT 2015)

A great team of people always have awesome attitudes.

Aug 31, 2016

Reply

Thank you for your review! We're so glad you felt that our staff have awesome attitudes! We look forward to seeing you next time!

The best!!! I was warmly welcomed by the staff!!... — Sandra T. (Patient since Mon Aug 24 00:00:00 MDT 2015)

The best!!! I was warmly welcomed by the staff!! Love Dr. Melissa and her team! Following my exam, ordering my prescription sunglasses was effortless!! If you are looking for excellent professional eye care....look no further!!😊

Aug 31, 2016

Reply

Thank you for taking the time to review us! We're glad you enjoyed your experience with Dr. Melissa and our team! Referring your family and friends is the best compliment you can give us! We look forward to seeing you again!

Such a pleasure to see the staff at professional eye care associates ... — Pam W. (Patient since Tue Dec 10 00:00:00 MST 2013)

Such a pleasure to see the staff at professional eye care associates

Aug 11, 2016

Reply

Thank you for your review! We appreciate your continued business and as always we look forward seeing you!

— Margaret J. (Patient since Mon Sep 12 00:00:00 MDT 2011)

I love my doctor!!!!!!!!!

Aug 5, 2016

Reply

Thank you for your thoughtful review! We're so glad you and a great experience with us and we look forward to seeing you again!

Great service as always!! Love Dr. Melissa... — Elizabeth H. (Patient since Tue Jun 28 00:00:00 MDT 2011)

Great service as always!! Love Dr. Melissa

Jul 27, 2016

Reply

Thank you for your review! We're so glad you had a great experience with Dr. Melissa and felt that you received great service! We look forward to seeing you again!

Great as usual! I highly recommend them! ... — Bethany C. (Patient since Wed Jan 12 00:00:00 MST 2011)

Great as usual! I highly recommend them!

Jul 21, 2016

Reply

Thank you for taking the time to review us! We're so glad you had a great experience with us and we look forward to seeing you again! Thank you for your recommendations!

Everyone was very courteous. We got right in at our appointed time and everyone was very helpful!... — Teana N. (Patient since Thu Aug 04 00:00:00 MDT 2011)

Everyone was very courteous. We got right in at our appointed time and everyone was very helpful!

Jul 19, 2016

Reply

Thank you for taking the time to review us! We're so glad you had a great experience with us and felt that our staff was courtesy. We look forward to seeing you again!

Staff was very professional and knowledgeable. ... — Sara C. (Patient since Fri Aug 02 00:00:00 MDT 2013)

Staff was very professional and knowledgeable.

Jul 16, 2016

Reply

Thank you for taking a moment to review us. We're glad you found our staff to be professional and knowledgeable. We hope to see you again soon!

Staff very kind, knowledgable and helpful. ... — Janice H. (Patient since Tue Apr 05 00:00:00 MDT 2011)

Staff very kind, knowledgable and helpful.

Jul 11, 2016

Reply

Thank you for your review! We appreciate your continued business and look forward to seeing you next time!

Survey — Joseph K. (Patient since Fri Jul 01 00:00:00 MDT 2016)

I had a great visit. Thanks!

Jul 3, 2016

Reply

We appreciate you kind words about your experience with us! We look forward to seeing you again!

The staff is very friendly and knowledgeable. They always introduce themselves which is so importa... — Nina L. (Patient since Tue Feb 22 00:00:00 MST 2011)

The staff is very friendly and knowledgeable. They always introduce themselves which is so important.

Jul 2, 2016

Reply

Thank you for your review! We're glad you found our staff to be friendly and knowledgeable. Thank you for giving us the opportunity to care for your eye health and vision care needs.

— Dane P. (Patient since Mon Oct 14 00:00:00 MDT 2013)

Great visit. Was soon at appointment time.. Doctor explained what they were doing, and explained how are appoint went.

Jun 23, 2016

Reply

We're so happy that you enjoyed your visit with us. We strive to make sure our patients are fully informed about their eyes and their options, and we are glad for your feedback on this matter! Thank you for giving us the opportunity to care for your eye health and vision needs.

Great service which is why I didn't hesitate to leave a review!... — Randall B. (Patient since Wed Jun 08 00:00:00 MDT 2016)

Great service which is why I didn't hesitate to leave a review!

Jun 12, 2016

Reply

Thank you so much for your review! We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision care needs!

Loved my doctor!!! She always takes good care of Alex and I. ... — Margaret J. (Patient since Mon Sep 12 00:00:00 MDT 2011)

Loved my doctor!!! She always takes good care of Alex and I.

Jun 8, 2016

Reply

Thank you for your review! We are so pleased you had a wonderful experience and we appreciate your continued business. We look forward to seeing you and Alex again soon!

The visit with the doctor was great. We have not found the problem with my eyes, but is making a e... — Cassandra W. (Patient since Wed Apr 06 00:00:00 MDT 2016)

The visit with the doctor was great. We have not found the problem with my eyes, but is making a effort to correct it. However, the lady in billing is the worst I have ever seen. I pay my bill each & every time I come, but that woman was so ugly. I did not feel well bc of my eyes & then she act as she did. I should have known her level of professionalism from my visit once before. She was telling the after hours cleaning lady how they wouldn't let her go the weekend trip 2 the coast bc she wasn't good enough or wasn't among the who's who. U should never talk like that in front of clients. I am really thinking about finding another eye doctor after dealing with her. I've gone 2 Eye care professional on Lakeland & never had this type of problem. They didn't correct my eye problem, but their customers service was way above average. As a leader u must be careful of who represents u. The lady in billing is a UGLY reflection of your beautiful office. My name is Cassandra Welton. Thanks

Jun 3, 2016

best glasses ever — Adelheid R. (Patient since Tue May 19 00:00:00 MDT 2015)

Clinic personnel are professional, courteous and aim to please. I am extremely satisfied with my eye glasses.

May 26, 2016

Reply

Thank you for taking the time to review us! We're so happy that you enjoyed your visit with us and we hope you enjoy your new glasses!

Wonderful first visit. Staff was friendly and very organized. Entire exam and test didn't take lin... — John M. (Patient since Fri May 20 00:00:00 MDT 2016)

Wonderful first visit. Staff was friendly and very organized. Entire exam and test didn't take long at all

May 22, 2016

Reply

We're so happy that you enjoyed your visit with us and we look forward to seeing you again!

I've always like this company and even though I have skipped a year or two when I went for my vidu... — Nichole E. (Patient since Tue Jan 18 00:00:00 MST 2011)

I've always like this company and even though I have skipped a year or two when I went for my visit they still had a very friendly staff. I would recommend this clinics to anyone looking for good service and nice eye wear.

May 20, 2016

Reply

Thank you for your review! We're so happy that you have enjoyed your visits with us. We're honored that you trust us with your continuing eye care! Thank you for your recommendations!

Eye exam for the year and for fitting of contacts — Latrice R. (Patient since Mon May 09 00:00:00 MDT 2016)

they were extremely fast and efficient and very thorough with the eyecare exams and I receive great friendly service and a great friendly smile from the receptionist.

May 16, 2016

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us and felt you received good care from everyone on staff. We look forward to seeing you again!

Got in and out on time, service was great!... — Jon M. (Patient since Tue May 27 00:00:00 MDT 2014)

Got in and out on time, service was great!

May 14, 2016

Reply

We're glad you felt your service was great! We truly appreciate your business and look forward to seeing you again!

Great service, smiles and staff. Thanks for being so warm and welcoming!... — Christopher C. (Patient since Wed Jun 05 00:00:00 MDT 2013)

Great service, smiles and staff. Thanks for being so warm and welcoming!

May 7, 2016

Reply

We appreciate your kind words about your experience with us! We're glad you enjoyed your visit with us and we look forward to seeing you again!

— Robin S. (Patient since Mon Oct 20 00:00:00 MDT 2014)

When you enter, you are always greeted with a smile. Dr. Melissa is awesome, she always takes her time and look at my eyes with care and attention to the fact that I am a diabetic. Love Dr. Melissa!!

Apr 21, 2016

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with Dr. Melissa and felt you received good care from everyone on staff. We look forward to seeing you again!

Great Team all around — Sawyer B. (Patient since Thu Apr 07 00:00:00 MDT 2016)

Front desk lady was amazing. Super friendly and set the tone for a great experience. Dr Bearden was great.. Would recommend them to anyone.

Apr 9, 2016

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with Dr. Bearden and Tracy. Referring your family and friends is the best compliment you can give us!

I had no idea the appointment would be as expensive as it was — Lynn F. (Patient since Mon Mar 19 00:00:00 MDT 2012)

I had no idea the appointment would be as expensive as it was. I was not prepared to pay that amount. I initially wanted to order new contacts and wanted to see if my prescription had changed.

Apr 8, 2016

Reply

Thank you for your feedback. We are sorry for any confusion on costs, and would love to discuss this in person or over the phone so you can be more confident in the services you paid for. We do try to make our contact lens patients aware that this is an additional fee by a notification on the paperwork each patient fills out stating that the contact lens services are an additional fee (above that of a glasses-only examination). The reason doctors charge this fee is because of the additional specialized testing we perform for contact lenses in addition to the trial contact lenses that you take home, and follow-up visits. Again, please contact us so we can discuss this further. Thanks.

The visit was good and staff was professional and courteous. — Gwendolyn S. (Patient since Tue Dec 04 00:00:00 MST 2012)

The visit was good and staff was professional and courteous.

Apr 1, 2016

Reply

Thank you for your review! The entire staff are pleased to hear that we have such a professional and courteous team. Thank you for choosing us for your eye care needs!

I would highly recommend sending friends and family to see you guys! The service is excellent and... — Krystal S. (Patient since Wed Mar 30 00:00:00 MDT 2016)

I would highly recommend sending friends and family to see you guys! The service is excellent and so friendly I felt like family when I was there and it was my first time meeting you guys.. Y'all took special care of my daughter also when she was nervous and I can't thank y'all enough for that!!

Apr 1, 2016

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with everyone on staff. Referring your friends and family is the best compliment you can give us! We look forward to seeing you again!

I felt like family and very comfortable — LaTia C. (Patient since Wed Feb 03 00:00:00 MST 2016)

I felt like family and very comfortable

Mar 31, 2016

Reply

We appreciate you kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision needs.

Professional Eyecare Associates of Madison, MS is the best! I love the staff — Ariel H. (Patient since Fri Sep 27 00:00:00 MDT 2013)

Professional Eyecare Associates of Madison, MS is the best! I love the staff. I love when I come to visit!

Mar 27, 2016

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us and we look forward to seeing you again!

Love this environment, the smiling faces and the customer service that is provided.. — Keesha B. (Patient since Fri Mar 22 00:00:00 MDT 2013)

Love this environment, the smiling faces and the customer service that is provided...especially the lady that greets everyone at the front desk. She is awesome!

Mar 27, 2016

Reply

Thank you for your kind words and sweet comments! We're so glad you had a great experience with Tracy and everyone on staff. We look forward to seeing you again!

Very Good — Laurie E. (Patient since Thu Mar 24 00:00:00 MDT 2016)

Doctor and assistants were very nice and knowledgeable. Very helpful and quick.

Mar 26, 2016

Reply

Thank you for your review! We're glad you found our doctor and staff to be nice and knowledgeable. Thank you for giving us the opportunity to care for your eye health and vision needs.

First time patient. The staff was awesome — Ronnie C. (Patient since Mon Mar 21 00:00:00 MDT 2016)

First time patient. The staff was awesome. Doctor was great! Choosing a new pair of glasses was a breeze.

Mar 23, 2016

Reply

We appreciate your kind words about your experience with us! We're glad you enjoyed your experience choosing your new glasses. Thank you for giving us the opportunity to care for your eye health and vision needs.

I saw Dr. Melissa and she was wonderful — Nicole M. (Patient since Mon Mar 21 00:00:00 MDT 2016)

I saw Dr. Melissa and she was wonderful. I was in and out very quickly, but not at the risk of quality. I would definitely recommend her to anyone.

Mar 23, 2016

Reply

We're glad you enjoyed your experience with Dr. Melissa and glad you were happy with the level of care that you received during your visit. Thank you for your recommendations! We appreciate it!

I love the friendly atmosphere at Madison Professional Eyecare Associates — Betsy B. (Patient since Thu Mar 03 00:00:00 MST 2011)

I love the friendly atmosphere at Madison Professional Eyecare Associates. The staff is always friendly, helpful and happy to see their patients. Thank you for the great service.

Mar 17, 2016

Reply

Thank you for your kind words and sweet comments! Thank you so much for trusting us with your eye health and vision care needs and we look forward to seeing you again!

I always enjoy seeing the employees at this office. Always pleasant and thorough. — Alton F. (Patient since Tue Feb 08 00:00:00 MST 2011)

I always enjoy seeing the employees at this office. Always pleasant and thorough.

Mar 17, 2016

Reply

We're thrilled you enjoyed your visit and are honored that you trust us with your continuing eye care!

I like them... Speedy & Friendly — Todd A. (Patient since Thu Feb 25 00:00:00 MST 2016)

Only had to wait because I was filling out first time patient papers. otherwise a speedy process. Staff very friendly. Good selection of frames. I had many questions about the rest of my family's eye care and they were eager to answer my questions.

Feb 27, 2016

Reply

We appreciate your kind words about your experience with us! We look forward to seeing you again!

lady at the welcome desk is friendly and presents a very nice welcome to the practice — Dennis P. (Patient since Thu Aug 04 00:00:00 MDT 2011)

lady at the welcome desk is friendly and presents a very nice welcome to the practice

Feb 25, 2016

Reply

Thank you for your review! We appreciate your kind words about Tracy! Thank you for giving us the opportunity to care for your eye health and vision needs.

Extremely knowledgeable and professional operation! — Robert T. (Patient since Thu Feb 18 00:00:00 MST 2016)

Extremely knowledgeable and professional operation!

Feb 22, 2016

Reply

We appreciate your kind words about your experience with us! We're glad you found our staff to be knowledgeable and professional. We look forward to seeing you again!

I appreciated the eye wear technician calculating insurance benefits and advising me it was less... — Debra S. (Patient since Mon Jan 03 00:00:00 MST 2011)

I appreciated the eye wear technician calculating insurance benefits and advising me it was less expensive on me for the glasses to be submitted as the first prescription and the contacts being submitted as the "second pair". I paid $68 for a pair of glasses and 6 months of contacts (I did pick out one of the cheapest pair of frames you had but the glasses are backups.)

Feb 18, 2016

Reply

We're so happy that you enjoyed your visit with us. We strive to make sure our patients are fully informed about all their options on their insurance plans, so thank you for mentioning that! We look forward to seeing you next year!

I love coming to Professional Eyecare Associates in Madison — Sharon G. (Patient since Mon Jan 31 00:00:00 MST 2011)

I love coming to Professional Eyecare Associates in Madison. The service I receive can't be compared to anyone else. Keep up the good work!

Feb 15, 2016

Reply

We appreciate your kind words about your experience with us! Thank you for trusting us with your eye health and vision care needs!

Great first time visit!!! Ya'll are friendly and helpful! — Charlotte M. (Patient since Thu Feb 11 00:00:00 MST 2016)

Great first time visit!!! Ya'll are friendly and helpful!

Feb 13, 2016

Reply

Thank you for your review! Thank you so much for trusting us with your eye health and vision care needs. We're thrilled that you have been so pleased with your experience with us and found our staff to be friendly and helpful! We look forward to seeing you again!

Excellent as always. Great doctor and the receptionist is awesome and full of energy! — Erik M. (Patient since Mon Jun 24 00:00:00 MDT 2013)

Excellent as always. Great doctor and the receptionist is awesome and full of energy!

Feb 10, 2016

Reply

Thanks for taking a moment to review us. We're so glad you had a great experience with our doctor and felt that the receptionist was awesome. Thank you for giving us the opportunity to care for your eye health and vision needs!

Highly professional and friendly — Peggy B. (Patient since Fri Jan 30 00:00:00 MST 2015)

Highly professional and friendly

Feb 7, 2016

Reply

Thank you for your kind words! We're so glad you found our staff to be professional and friendly! Thank you for giving us the opportunity to care for your eye health and vision needs!

The staff — Dorothy M. (Patient since Fri Jun 10 00:00:00 MDT 2011)

The staff were very professional and friendly.

Feb 6, 2016

Reply

Thank you for your review! We're glad that you felt that our staff was very professional and friendly! We truly appreciate your business and look forward to seeing you again!

Very punctual. And jhelpful — Denise R. (Patient since Thu Jun 28 00:00:00 MDT 2012)

Very punctual. And helpful

Feb 6, 2016

Reply

Thank you for your review! We're glad you were happy with your experience with us and we look forward to seeing you again!

I have found my eye care professional! — Aimee G. (Patient since Tue Feb 02 00:00:00 MST 2016)

I just recently moved to the area and a friend recommended Professional Eyecare in Madison. I'm so glad she did! From the moment I walked in until the moment I left, the entire staff was friendly and professional. Doctor Edwards made me feel at ease during my examination, and she was very informative throughout the process. All the ladies in the front were so nice and helpful. I'll definitely be recommending them to everyone.

Feb 4, 2016

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with Dr. Edwards and felt that the staff were friendly and professional. Referring your friends is the best compliment you can give us! Thank you for giving us the opportunity to care for your eye health and vision needs.

Assuming you want honesty....the greeting upon arrival is awesome — Bob G. (Patient since Mon Dec 12 00:00:00 MST 2011)

Assuming you want honesty....the greeting upon arrival is awesome. I don't know her name but she is incredibly bubbly and makes people feel welcome right off. To me the next process of preliminary exam seems routine...in that I mean that the people conducting this portion probably do it 20 times a day, but they need to remember that a patient only does it once a year...so we may not remember what's the processes are and those staff members should keep that in mind. Experience with the Dr is fabulous. she takes time, shows concern, communicates well. payment process went well, she helped explain the difference in cost from previous year. overall very happy but for the second year in a row that first step in examination left me a little...don't really know how to describe it....check it out I'm sure you can find a way to bring it up to the level of the rest of the experience. thanks,

Jan 27, 2016

Reply

First, I want to thank you for your honest review. The only way to improve our customer service is with nice patients like yourself giving us their honest opinion. In saying that, this is an issue we are working on correcting through re-training our pre-testers. It can become routine but each patient deserves time and consideration like they are the only patient we see in a day. Thanks again for your review and I hope your next experience is much more pleasant throughout your time here.

The ladies helping me were amazing fast and friendly! This was, without a doubt, the most pleasant... — Ellis H. (Patient since Fri Jan 22 00:00:00 MST 2016)

The ladies helping me were amazing fast and friendly! This was, without a doubt, the most pleasant trip to the eye-doc I have ever had!

Jan 26, 2016

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us and felt that you received good care from our staff. Thank you for giving us the opportunity to care for your eye health and vision needs.

My visit was great. Dr. Melissa is awesome! They will continue to get by business. — Erica B. (Patient since Tue Dec 17 00:00:00 MST 2013)

My visit was great. Dr. Melissa is awesome! They will continue to get by business.

Jan 25, 2016

Reply

We appreciate your kind words about your experience with us! We're glad you enjoyed your experience with Dr. Melissa . We look forward to seeing you again!

Great experience and really nice doctors and office staff! — Holly W. (Patient since Fri Jan 21 00:00:00 MST 2011)

Great experience and really nice doctors and office staff!

Jan 23, 2016

Reply

Thank you for your review! We're so glad you had a great experience with us and felt that our doctors and staff are really nice. We look forward to seeing you again!

Rushed through — Angela R. (Patient since Mon Mar 21 00:00:00 MDT 2011)

I told the doctor that I felt like I was rushed through with the nurse and she seemed as if it was to much of a inconvenience to pull her away from surfing the internet then she was a little bored with the test she was doing that she started to yawn. She went to put drops in my eyes and I didn't even know if she had put both sets in she just left. It seems as if this generation does not have the nurturing that this country is losing everyday. Just act like you care even if you don't. Train your nurse to learn how to nurture her patience's. It goes a long way.

Jan 20, 2016

Reply

We appreciate you taking the time to review our services. We apologize that you felt rushed. That is never our intention. It will be addressed with the employee how her professionalism and caring nature are to be highlighted with every patient. We take a lot of pride in our patient's experiences in our office, from the moment they check in until they walk out the door. We hope you accept our apology and allow us the opportunity at your next visit to show you how much we do care about you and all of our patients.

Everyone in the office was SO nice and beyond helpful — Jillian S. (Patient since Thu Jan 14 00:00:00 MST 2016)

Everyone in the office was SO nice and beyond helpful. The doctor was very knowledgeable and made sure all my issues were corrected. This was my first visit to this office but now I couldn't imagine going anywhere else. A++++

Jan 16, 2016

Reply

We're so happy that you enjoyed your visit with us. We're glad that you felt that our staff was so nice and beyond helpful! We strive to make sure our patients are fully informed about their eyes and their options, and we are glad for your feedback on this matter. We look forward to seeing you again!

I loved my last visit. The staff are awesome and generous. I picked out beautiful glasses — Ariel H. (Patient since Fri Sep 27 00:00:00 MDT 2013)

I loved my last visit. The staff are awesome and generous. I picked out beautiful glasses. It didn't take long. I can't wait to go back!

Jan 15, 2016

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us and felt that our staff was awesome and generous. We're glad you found glasses that you love and we hope you enjoy them! Thank you for giving us the opportunity to care for your eye health and vision care needs.

confused — Mallory R. (Patient since Tue Jan 12 00:00:00 MST 2016)

The doctor that I made an appointment with was not the doctor that I saw. The doctor that I did see did not seem very attentive. She skimmed over my exam with little explanation. However, the woman that greeted me at the front desk was so nice and inviting and friendly. I really appreciated her.

Jan 14, 2016

Reply

Thank you for your feedback. We are very sorry to hear that you felt your experience was less than ideal. We do try to be as thorough as possible. Please know that we are certainly concerned that our patients are happy with their visits. We're glad you found our staff to be nice, friendly and inviting. We value your business and we hope to make your next experience exceed your expectations! We look forward to seeing you again soon!

The receptionist and the Doctors are more pleasant than the rest of the staff are — Reynaldo A. (Patient since Wed Jan 06 00:00:00 MST 2016)

The receptionist and the Doctors are more pleasant than the rest of the staff are. I wish they treat everybody the same way.

Jan 13, 2016

Reply

Your feedback is genuinely appreciated. Customer service is our most critical goal when working with all of our patients. I regret that your experience was less than perfect. We're glad you found our receptionist and Doctor to be pleasant! We truly appreciate your business and look forward to seeing you again!

Very nice facility. Everyone was extremely nice! — Latasha R. (Patient since Fri Jan 02 00:00:00 MST 2015)

Very nice facility. Everyone was extremely nice!

Jan 10, 2016

Reply

Thank you for your review! We're glad you were happy with your experience with us! We look forward to seeing you again!

Staff was informed, extremely knowledgebale and had excellent people skills. — Alster W. (Patient since Thu Jan 07 00:00:00 MST 2016)

Staff was informed, extremely knowledgeable and had excellent people skills.

Jan 9, 2016

Reply

Thank you for your review! We're glad that you felt that our staff was informed, extremely knowledgeable and had excellent people skills. We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision care needs.

I am still awaiting a response from the doctor — Colby M. (Patient since Mon Jan 04 00:00:00 MST 2016)

I am still awaiting a response from the doctor. Was told I would have it yesterday but have still not heard back?

Jan 6, 2016

Reply

Thank you for taking the time to review us. Feedback is so appreciated and our goal is to give you the best experience possible! Our doctor has been out sick and we have left you a message to give us a call back. We are sorry for any inconvenience.

My doctor was very informal in explaining what is going on with my eyes — Charise M. (Patient since Wed Jan 26 00:00:00 MST 2011)

My doctor was very informal in explaining what is going on with my eyes. She answer all my questions that I can understand more clearly.

Dec 30, 2015

Reply

We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision needs.

Everything during the visit was fine, however they quickly took my money but a week later still no... — Dale M. (Patient since Mon Apr 25 00:00:00 MDT 2011)

Everything during the visit was fine, however they quickly took my money but a week later still no contacts.

Dec 26, 2015

Reply

Thank you for your review! We're glad you felt your visit was fine. Due to the holidays our distributors were backed up and any specialty lenses ordered can sometimes take a little longer to come in. We value your business and we hope your next experience exceeds your expectations! Thank you for giving us the opportunity to care for your eye health and vision care needs.

Fast, friendly and great care. — Heather B. (Patient since Fri Jul 08 00:00:00 MDT 2011)

Fast, friendly and great care.

Dec 13, 2015

Reply

We appreciate your kind words about your experience with us! We're glad you found our staff to be friendly and they took good care of your needs. We look forward to seeing you again!

Made a same day appointment, got in and out fast...great first time experience.Thanks — Dino M. (Patient since Thu Dec 10 00:00:00 MST 2015)

Made a same day appointment, got in and out fast...great first time experience. Thanks

Dec 12, 2015

Reply

Thank you for your review! I'm glad we could get you in on the same day that you requested. We're glad you enjoyed your visit with us and we look forward to seeing you again. Thank you for giving us the opportunity to care for your eye health and vision needs!

I have been going to the Madison location since 2009 — Keonia B. (Patient since Fri Jun 10 00:00:00 MDT 2011)

I have been going to the Madison location since 2009. I have always had a good experience with this location until my last appointment on Friday. When I got to the part to pick out frames the lady that helps with that part of the process never acknowledge me stading there. I stood there for five minutes and she pretended as if she was fixing the display for the frames. So I went ahead and looked for my frames and picked them out. So when I got done, and stood back by the fitting area she still didn't say anything. Eventually she disappeared in the back and closed the door. I waited a few more minutes and went up to the appointment desk to let the ladies that was standing around talking that no one was helping me. And as soon as they got one of the ladies to help me, another customer walks up and the lady that never acknowledged me, walks straight up to this customer and helps her. And that just didn't set right with me.

Nov 22, 2015

Reply

Thank you for your feedback. We do apologize that your optical experience was less than perfect. Customer service is our most critical goal when working with all of our patients. We value your business and yearn to make your next experience exceed your expectations! See you next time!

Always a professional and friendly experience here. — Jenifer B. (Patient since Thu Nov 12 00:00:00 MST 2015)

Always a professional and friendly experience here.

Nov 15, 2015

Reply

Thank you for your review! We're glad you found our staff to be professional and friendly. We're glad you enjoyed your visit with us and we look forward to seeing you again!

WONDERFUL staff all the way around - from the moment you walk in, through the exams, to check out — Katherine H. (Patient since Mon Oct 21 00:00:00 MDT 2013)

WONDERFUL staff all the way around - from the moment you walk in, through the exams, to check out. Dr. Melissa is so positive & walks you through every step - can't imagine going anywhere else!

Nov 12, 2015

Reply

Thank you for your review! We're glad you enjoyed your experience with Dr. Melissa and felt that you received good care from everyone on staff. We look forward to seeing you again!

I love everybody there especially JeSsiCa Jones & I even got a delicious sucker before I left — Kayla M. (Patient since Wed Sep 04 00:00:00 MDT 2013)

I love everybody there especially JeSsiCa Jones & I even got a delicious sucker before I left. I can't wait to come back :)

Oct 24, 2015

Reply

Thank you for your kind words and sweet comments! We're so glad you had a great experience with Jessica and the staff. We truly appreciate your business and look forward to seeing you again!

Upon arrival, I was promptly greeted with numerous smiles and immediate attention — Christopher H. (Patient since Wed Oct 21 00:00:00 MDT 2015)

Upon arrival, I was promptly greeted with numerous smiles and immediate attention. Everyone was extremely friendly and personable. The visit was quick and efficient - no wait time. All staff and doctors were extremely happy (bubbly); nothing like I can remember experiencing in recent encounters with other businesses. I huge thanks to everyone at the Professional Eyecare Associates for such a pleasant experience !!

Oct 23, 2015

Reply

Thank you for your review! We appreciate your kind words about your experience with us! We are glad that you felt that our staff was very friendly and personable. Thank you so much for trusting us with your eye health and vision care needs! We look forward to seeing you again!

Everyone was very friendly, quick and did an excellent job! The doctor I saw even took her... — Angela B. (Patient since Mon Oct 19 00:00:00 MDT 2015)

Everyone was very friendly, quick and did an excellent job! The doctor I saw even took her personal off time to help me. I am very impressed! May the Lord continue to bless them and the busy!

Oct 21, 2015

Reply

Thank you for your review! We appreciate your kind words and sweet comments! We're glad you enjoyed your visit with us and we look forward to seeing you again!

Great Service — Donna W. (Patient since Tue Oct 13 00:00:00 MDT 2015)

The staff was friendly and professional. I would definitely recommend Professional Eyecare Associates to friends and family.

Oct 19, 2015

Reply

Thank you for your review! We're glad that you felt that our staff was friendly and professional! Referring your friends and family members is the best compliment you can give us! Thank you for giving us the opportunity to care for your eye health and vision care needs.

First time experience-Awesome — Malina M. (Patient since Tue Oct 13 00:00:00 MDT 2015)

I was referred by a friend and I was not disappointed. The moment I walked in I was greeted with a smile. All the staff was friendly, knowledgable and had great customer service!!!

Oct 17, 2015

Reply

Thank you for your review! We're glad you enjoyed your experience with us! We're glad that you felt that our staff was very friendly and knowledgeable and that you received great customer service! We truly appreciate your business and we look forward to seeing you again!

Very courteous and professional service. My appointment time was kept on time — Carl D. (Patient since Fri Oct 09 00:00:00 MDT 2015)

Very courteous and professional service. My appointment time was kept on time. Everyone there put their best food forward and went aboard beyond to make my visit a good experience!

Oct 13, 2015

Reply

Thank you for your review! We are glad that you felt that our staff was very courteous and professional. Thank you for trusting us with your eye health and vision care needs.

Great climic wit friendly, understanding staff. Highly recommend! — Joel S. (Patient since Mon Oct 05 00:00:00 MDT 2015)

Great climic wit friendly, understanding staff. Highly recommend!

Oct 7, 2015

Reply

Thank you for taking the time to review your experience with our office. We're glad you felt that our staff was very friendly and understanding. We also want to thank you for recommending us to your friends and family! Thank you for trusting us with your eye health and vision care needs.

Very friendly and notigable about eye care. — Charles B. (Patient since Mon Sep 23 00:00:00 MDT 2013)

Very friendly and notigable about eye care.

Oct 7, 2015

Reply

Thank you for your review! We're glad that you felt that our staff was very friendly. We truly appreciate your business and look forward to seeing you again!

Always a good experience — Edna G. (Patient since Mon Sep 22 00:00:00 MDT 2014)

Always a good experience. The only problem due to my visit last year, my eyes were not dilated and due to my medical situation, it should have been.

Oct 5, 2015

Reply

Thank you so much for trusting us with your eye health and vision care needs. We're thrilled that you have been so pleased with your experience. We dilate all of our patients unless the patient declines the dilation drops and our doctors feel it's important to spend as much time as it takes to thoroughly check our patients' vision and eye health. We appreciate your continued business and look forward to seeing you next time!

My eye scare — Mia R. (Patient since Fri Oct 02 00:00:00 MDT 2015)

Awesome visit! I couldn't have asked for a better experience!

Oct 4, 2015

Reply

Thank you for trusting us with your eye health and vision care needs. We're thrilled that you have been so pleased with your experience and we look forward to seeing you next time!

these ladies are great. — Jasmine D. (Patient since Fri Apr 22 00:00:00 MDT 2011)

these ladies are great. I trust them with my eyes so they must be awesome.

Oct 1, 2015

Reply

Thank you for your review! The entire staff are very pleased to hear that we have an awesome team. We appreciate you choosing us for your vision and eye care needs and we look forward to seeing you next time!

Phenomenal Service! — Mary W. (Patient since Mon Sep 28 00:00:00 MDT 2015)

Friendly, knowledgable, thorough & efficient service! The best doctors office visit I've ever experienced!

Sep 30, 2015

Reply

Thank you for your review! We are so pleased you had a wonderful experience with us. We pride ourselves in attention to detail, so thank you for mentioning that. Thank you for giving us the opportunity to care for your eye health and vision care needs!

Had a very good visit. The doctor was personable and didn't rush. — Timothy M. (Patient since Thu Aug 28 00:00:00 MDT 2014)

Had a very good visit. The doctor was personable and didn't rush.

Sep 29, 2015

Reply

Thank you for your review! We are so pleased you had a wonderful experience with us and thought our doctor was very personable. Thank you so much for trusting us with your eye health and vision care needs!

I really appreciate the friendly atmosphere and the professional service I received while there — Robert S. (Patient since Thu Aug 18 00:00:00 MDT 2011)

I really appreciate the friendly atmosphere and the professional service I received while there

Sep 26, 2015

Reply

Thank you for your review! We are glad that you felt that we had a friendly atmosphere and that you received professional service. We truly appreciate your business and look forward to seeing you again!

friendly and fast — Cristie W. (Patient since Tue Sep 22 00:00:00 MDT 2015)

Great Staff! Great Doctors! We had 3 appointments and had to pick out new glasses for my daughter. We were there for less than an hour. Great place to visit for eyecare/maintenance.

Sep 24, 2015

Reply

Thank you for taking the time to review your experiences with our office! We are glad that you felt that our staff and doctors were great! Thank you for the opportunity to care for your eye health and vision care needs.

Fantastic — Courtney B. (Patient since Wed Jun 22 00:00:00 MDT 2011)

I love this place and the people. So personable.

Sep 21, 2015

Reply

Thank you so much for trusting us with your eye health and vision care needs. The entire staff are very pleased to hear that we are very personable and you have been so pleased with your experiences with us. We truly appreciate your business and look forward to seeing you again!

Great Service - Great Associates — Jennifer W. (Patient since Thu Aug 27 00:00:00 MDT 2015)

Great Service - Great Associates

Sep 16, 2015

Reply

Thank you for your review! We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision care needs.

We were welcomed, exam went well and plan to return — Janet L. (Patient since Thu Sep 10 00:00:00 MDT 2015)

We were welcomed, exam went well and plan to return

Sep 13, 2015

Reply

Thank you for your review! We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision care needs. We look forward to seeing you next time!

Very pleased with my experience. I would recommend this friendly place of business to anyone! — Nadia W. (Patient since Tue Mar 01 00:00:00 MST 2011)

Very pleased with my experience. I would recommend this friendly place of business to anyone!

Sep 2, 2015

Reply

Thank you for your review! We are so pleased you had a wonderful experience with us. Thank you for your recommendation!

I asked to duplicate same order from last year — Gregory G. (Patient since Mon Aug 25 00:00:00 MDT 2014)

I asked to duplicate same order from last year. Finding last years order and entering the data took over a hour. All while I waited. After 30 minutes the word incompetent kept running through my head. Doctor visit was great and uneventful.

Sep 2, 2015

Reply

Thank you for taking the time to review your experience with our office. We are glad that you felt that your doctor visit was great. Regarding your order for your glasses we have to go through the website your company requires us to use. We value your business and hope to make your next experience exceed your expectations.

Very friendly and professional! — Cathy P. (Patient since Wed Aug 26 00:00:00 MDT 2015)

Very friendly and professional!

Aug 28, 2015

Reply

Thank you for your review! We are glad to hear that we have such a friendly and professional staff, and hope to take care of all your eyecare needs each year.

Very professional, positive, friendly staff. — Susan S. (Patient since Thu Jun 23 00:00:00 MDT 2011)

Very professional, positive, friendly staff.

Aug 26, 2015

Reply

Thank you for your review! We are very glad to hear that we have such a professional, positive, and friendly staff here! Thank you so much for trusting us with your eye health and vision care needs.

Doctor was great and very thorough. — Terry B. (Patient since Fri Aug 21 00:00:00 MDT 2015)

Doctor was great and very thorough.

Aug 23, 2015

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with our doctor and felt that your exam was very thorough. We look forward to seeing you again.

Great atmosphere! Friendly staff. Overall great experience. — Cindi P. (Patient since Wed Aug 19 00:00:00 MDT 2015)

Great atmosphere! Friendly staff. Overall great experience.

Aug 21, 2015

Reply

Thank you for your review! We are very pleased to hear that we have such a friendly staff and a great atmosphere and you had a great experience with us. We look forward to seeing you again soon!

Everybody is so friendly! — Nicole D. (Patient since Thu Jul 07 00:00:00 MDT 2011)

Everybody is so friendly!

Aug 16, 2015

Reply

Thank you for your review! We're glad you enjoyed your experience with us and thought everyone was friendly. We look forward to seeing you again!

Your staff greeted me and ask me about school! This made me feel special! My tests were explained... — Ricky F. (Patient since Thu Aug 02 00:00:00 MDT 2012)

Your staff greeted me and ask me about school! This made me feel special! My tests were explained to me and I was able to ask questions! Thanks!

Aug 16, 2015

Reply

Thank you for your review! We're glad that you felt that our staff was very friendly and personable. We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision needs.

EXCELLENT!!!! — Maria R. (Patient since Mon Jan 31 00:00:00 MST 2011)

Excellent staff and professionals. I am always delight with my visits there!

Aug 16, 2015

Reply

Thank you for your review! We are glad that you felt that our staff was excellent and professional. We're thrilled that you have been so pleased with your experiences with us. We truly appreciate your continued business and look forward to seeing you again!

I loved Dr. Melissa - she was awesome with Alex and with me — Margaret J. (Patient since Mon Sep 12 00:00:00 MDT 2011)

I loved Dr. Melissa - she was awesome with Alex and with me. The staff is always top notch and very friendly.

Aug 5, 2015

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with Dr. Melissa and felt that you received good care from everyone on staff. We appreciate your continued business and look forward to seeing you next time!

best visit I have ever had — Ken J. (Patient since Tue Jul 03 00:00:00 MDT 2012)

best visit I have ever had

Jul 30, 2015

Reply

Thank you for your review! We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision needs.

All my experiences at PEA have been great!!! — Brittany H. (Patient since Mon Nov 21 00:00:00 MST 2011)

All my experiences at PEA have been great!!!

Jul 29, 2015

Reply

Thank you for your review! We're glad you have been happy with your experiences with us! We appreciate your continued business and look forward to seeing you next time!

Outstanding service and professionalism. — John B. (Patient since Wed Jul 22 00:00:00 MDT 2015)

Outstanding service and professionalism.

Jul 25, 2015

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us. The entire staff are very pleased to hear that we have such a professional team here, and hope to continue to take care of all your eyecare needs each year.

Awesome — Paul M. (Patient since Mon Jul 02 00:00:00 MDT 2012)

If you looked up the word 'awesome' in the dictionary, it should have Professional Eyecare Associates as the definition.

Jul 22, 2015

Reply

Thank you for your review! Thank you so much for trusting us with your eye health and vision care needs. We're thrilled that you have been so pleased with your experience and we look forward to seeing you next time!

I love Professional Eyecare Associates. They are always very kind and helpful. — Haley H. (Patient since Mon Jun 25 00:00:00 MDT 2012)

I love Professional Eyecare Associates. They are always very kind and helpful.

Jul 21, 2015

Reply

Thank you so much for trusting us with your eye health and vision care needs. We're thrilled that you have been so pleased with your experiences and we look forward to seeing you next time!

The office staff was friendly and helpful and Dr — Melinda E. (Patient since Thu Aug 02 00:00:00 MDT 2012)

The office staff was friendly and helpful and Dr. Bierden has always handled every visit quickly and perfectly and this was no exception. My eye is already better.

Jul 18, 2015

Reply

Thank you for your review! We're so glad you had a great experience with Dr. Bearden and felt that you received good care from everyone on staff. We look forward to seeing you again and we are glad that you are much better!

First time visit — Beverly W. (Patient since Thu Jul 16 00:00:00 MDT 2015)

The student doctor was to address the situation concerning the bump in the corner of each eyes with the doctor. I guess she didn't , so I didn't get in feed back from the doctor.

Jul 18, 2015

Everyone is always very helpful and friendly. — Amanda T. (Patient since Mon Jan 07 00:00:00 MST 2013)

Everyone is always very helpful and friendly.

Jul 17, 2015

Reply

Thank you for your review! The staff are very pleased to hear that we were very helpful and friendly. Thank you for giving us the opportunity to care for your eye health and vision needs.

Great place to get your eyes examine — Antronette B. (Patient since Wed Jul 01 00:00:00 MDT 2015)

Great place to get your eyes examine

Jul 3, 2015

Reply

Thank you for choosing us for your eye care needs! We look forward to seeing you again!

Great Service. Explained everything thoroughly. — Russell B. (Patient since Wed May 25 00:00:00 MDT 2011)

Great Service. Explained everything thoroughly.

Jun 20, 2015

Reply

Thank you for your review! We feel it's important to spend as much time as it takes to thoroughly check our patients' vision and eye health, and to be sure everything is fully explained and all questions are completely answered. We look forward to seeing you again!

Professional, courteous staff goes above and beyond to meet the needs of patients. — Charcie T. (Patient since Mon Nov 28 00:00:00 MST 2011)

Professional, courteous staff goes above and beyond to meet the needs of patients.

Jun 18, 2015

Reply

Thank you for your review! We're so glad you had a great experience with our staff. We want to thank you for giving us the opportunity to care for your eye health and vision needs.

Thorough and patient eye exam by Dr. Edwards — Georgia F. (Patient since Fri Jun 12 00:00:00 MDT 2015)

Thorough and patient eye exam by Dr. Edwards. The receptionist, pre-screener, check-out person and the business office were helpful, polite, and professional. I am confident in the care I received.

Jun 14, 2015

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with Dr. Edwards and felt that you received good care from everyone on staff. We look forward to seeing you again!

Thanks — Nels A. (Patient since Tue May 26 00:00:00 MDT 2015)

Thanks for asking for my opinion!

May 31, 2015

Reply

Thank you for choosing us for your eye care needs! We look forward to seeing you again!

Fantastic professional service! — Duane M. (Patient since Fri Jul 25 00:00:00 MDT 2014)

Fantastic professional service!

May 22, 2015

Reply

Thank you for your review! The entire staff are very pleased to hear that we have such a professional team here, and hope to continue to take care of all your eye care needs.

Very polite and respectful. You helped with all my needs — James W. (Patient since Tue May 13 00:00:00 MDT 2014)

Very polite and respectful. You helped with all my needs. I ask about new nose pieces for my old glasses and you installed new ones for free. I ask if you could fix my glasses that I had stepped on. They looked like a "Basket case" to me. You repaired them, straightened them and they are just like new. You charged me 0. I was very thankful. My wife and I will be using you for all our needs. Thank you, Alan/James

May 21, 2015

Reply

Thank you for your review! We're glad you were happy with the level of care that you received in our optical boutique. We look forward to continuing to care for you and your wife's vision and eye health needs.

you have excellent staff with good communication skills — Adelheid R. (Patient since Tue May 19 00:00:00 MDT 2015)

you have excellent staff with good communication skills

May 21, 2015

Reply

Thank you for your review! We're so glad you had a great experience with our staff and they fully explained everything to you. Thank you for giving us the opportunity to care for your eye health and vision needs.

My provider was great. She explained everything to me and was very thorough. — Velechia D. (Patient since Mon Aug 15 00:00:00 MDT 2011)

My provider was great. She explained everything to me and was very thorough.

May 17, 2015

Reply

Thank you for your review! We try to take as much time as necessary to fully evaluate our patients' needs and make sure you have the best possible prescription and healthy eyes! We look forward to seeing you again!

I did not have an appointment but was concerned with an issue I was having with my eye — Pamela D. (Patient since Mon May 11 00:00:00 MDT 2015)

I did not have an appointment but was concerned with an issue I was having with my eye. Your staff was able to see me promptly. The doctor was very thorough and took time to explain what was happening with my eyes. Excellent experience!

May 13, 2015

Reply

Thank you for your review! We're glad we were able to take you in on a walk in basis! We make every attempt to provide exceptional customer service. Our doctors feel it's important to spend as much time as it takes to thoroughly check our patients' vision and eye health, and to be sure everything is fully explained and all questions are completely answered. We look forward to seeing you again!

Love this office ! Best doctors office to visit ! Was in and out in 30 minutes ! Exam and all !! — Mary G. (Patient since Thu May 12 00:00:00 MDT 2011)

Love this office ! Best doctors office to visit ! Was in and out in 30 minutes ! Exam and all !!

May 11, 2015

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us! Thank you for choosing us for your eye care needs!

This is the friendliest office I have ever been to, always greeted with a smile and sometimes a... — Jane G. (Patient since Thu Feb 16 00:00:00 MST 2012)

This is the friendliest office I have ever been to, always greeted with a smile and sometimes a hug. Dr Jim Bearden, rocks. All the office people are wonderful...Thank you so much and God bless you all!

May 9, 2015

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with Dr. Bearden and felt that you received good care from everyone on staff. We are honored that you trust us with your continuing eye care!

The whole staff were great from front door till check out time .😍 — Debra H. (Patient since Wed Feb 16 00:00:00 MST 2011)

The whole staff were great from front door till check out time .😍 THNK YOU FOR GREAT SERVICE

May 9, 2015

Reply

Thank you for your review! We appreciate your kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision needs.

I enjoy my office visit each year. The staff are great and friendly. — Sharon G. (Patient since Mon Jan 31 00:00:00 MST 2011)

I enjoy my office visit each year. The staff are great and friendly.

Apr 29, 2015

Reply

Thank you for your review! We're glad that you had a great experience and you felt that our staff are friendly. We look forward to seeing you again!

Friendly atmosphere and staff! — Kathy K. (Patient since Thu Apr 10 00:00:00 MDT 2014)

Friendly atmosphere and staff!

Apr 29, 2015

Reply

Thank you for your review! We're thrilled you have been so pleased with our staff and we look forward to seeing you next time.

Great Professional Eyecare Associates — Ariel H. (Patient since Fri Sep 27 00:00:00 MDT 2013)

Professional Eyecare Associates of Madison, MS is absolutely spectacular! I love feeling very welcomed when I arrive at my appointments. The eye doctors are very kind and caring. The front desk workers are very cheerful and vibrant. I love my visits. I thank each and every one of them for taking care of my needs. I love picking out new glasses. They are very beautiful! I love visiting! I guarantee that anyone else would love their visit too. Thank you!

Apr 28, 2015

Reply

Thank you for taking the time to review your experience with our office. Reading your review makes everyone on our staff smile! We are so excited that you love your new glasses.Thank you for trusting us with your eye health and vision needs and we look forward to seeing you again!

This is the best eye care I have received — Rhonda H. (Patient since Thu Apr 17 00:00:00 MDT 2014)

This is the best eye care I have received. I will continue coming to them and referring family and friends.

Apr 27, 2015

Reply

Thank you for your review! We're glad you felt your service was excellent. Referring your family and friends is the best compliment you can give us! Thank you for giving us the opportunity to care for your eye health and vision needs.

I would highly recommend Proffesional Eyecare Associates to any of my friends or family — Sandra C. (Patient since Tue Mar 17 00:00:00 MDT 2015)

I would highly recommend Proffesional Eyecare Associates to any of my friends or family. I have been treated extremely well every time I have had to come in to "tweak" my lens'. The staff are all warm and welcoming. And I love, love, love my doctor. Cant say enough. Thanks

Apr 26, 2015

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with the doctor and felt that you received good care from everyone on staff. Your satisfaction is very important to us and the greatest compliment you can provide us is your kind referrals. We truly appreciate your business and look forward to seeing you again!

I love this place. They treat you like family — Tiffaney W. (Patient since Thu Apr 10 00:00:00 MDT 2014)

I love this place. They treat you like family. The doctor and his staff are down to earth and very friendly. I would certainly recommend the facility to anyone. Great job and keep up the good work.

Apr 18, 2015

Reply

Thank you for your review! We are glad you enjoyed your experience with us and thought the doctor and staff to be friendly. Your satisfaction is very important to us and the greatest compliment you can provide us is your kind referrals. We look forward to seeing you again in the future!

Everyone so nice. Everything explained completely — Paula C. (Patient since Wed Apr 02 00:00:00 MDT 2014)

Everyone so nice. Everything explained completely. The lady that helped me pick out new glasses was awesome. I appreciated her help

Apr 11, 2015

Reply

Thank you for taking the time to review you experience with our office. We're glad that you felt that our staff was nice and our optical staff was very helpful. We try to take as much time to fully evaluate our patients' needs and make sure you have the best possible prescription and healthy eyes. We look forward to seeing you next time!

Great service and nice and friendly people. — Mary L. (Patient since Wed Mar 27 00:00:00 MDT 2013)

Great service and nice and friendly people. They helped me with options to buy glasses that my insurance would pay for. Very grateful!!

Apr 10, 2015

Reply

Thank you for your review! We're glad you enjoyed your experience with us and found our staff to be nice and friendly. We're are glad you found glasses that was covered by your insurance. We're thrilled you enjoyed your visit with us and we look forward to seeing you again!

Loved Dr. Melissa and Shannon was very helpful. — William G. (Patient since Tue Apr 07 00:00:00 MDT 2015)

Loved Dr. Melissa and Shannon was very helpful.

Apr 9, 2015

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with Dr. Melissa and Shannon. We truly appreciate your business and look forward to seeing you again!

Very friendly staff! Excellent service! Very professional! Would definitely recommend! — Sara C. (Patient since Mon Apr 06 00:00:00 MDT 2015)

Very friendly staff! Excellent service! Very professional! Would definitely recommend!

Apr 8, 2015

Reply

Thank you for your review! The entire staff are very pleased to hear that we have such a professional and friendly team here. Thank you for your recommendations! We appreciate it!

The staff was very friendly and attentive to all our needs — Mari J. (Patient since Wed Mar 19 00:00:00 MDT 2014)

The staff was very friendly and attentive to all our needs.Dr Melissa was very thorough and patient with our questions. Excellent service!

Apr 5, 2015

Reply

Thank you for your review! The entire staff was very pleased to hear that we were very friendly and attentive to your needs. Dr. Melissa takes as much time as necessary to fully evaluate our patients' needs and makes sure you have the best possible prescription and healthy eyes! We look forward to seeing you next time!

Great group — Durrett B. (Patient since Fri Jan 16 00:00:00 MST 2015)

Superior Service from All ! Thanks ! Happy Easter !

Apr 5, 2015

Reply

Thank you for your review! The entire staff are very pleased to hear that you were very happy with your experience with us, and we hope to take care of all your eyecare needs each year!

Everyone is so nice. One of my favorite places to go. Always buy my sunglasses here. — Debbie F. (Patient since Thu Feb 03 00:00:00 MST 2011)

Everyone is so nice. One of my favorite places to go. Always buy my sunglasses here.

Apr 1, 2015

Reply

Thank you for your review! We always want our patients to feel comfortable, both with their examination and with their purchases. We're glad you find sunglasses you love and we look forward to seeing you next time!

Everyone at office is very friendly and helpful. You can tell that they all like working there. — Nicole A. (Patient since Wed Mar 19 00:00:00 MDT 2014)

Everyone at office is very friendly and helpful. You can tell that they all like working there.

Mar 27, 2015

Reply

Thank you for your kind words and sweet comments! We're glad you found our staff to be friendly and helpful! Thank you for trusting us with your eye health and vision care needs!

Staff was very friendly from the time I entered the door until I left. Dr — Yancey N. (Patient since Mon Mar 23 00:00:00 MDT 2015)

Staff was very friendly from the time I entered the door until I left. Dr. Melissa explained clearly my options and attentive to questions. Never felt rushed or hurried along. First time patient and will return and recommend to others.

Mar 25, 2015

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with Dr. Melissa and felt that you received good care from everyone on staff. Thank you for your recommendations! Welcome to our practice and we are glad you are here!

Disappointing at the end of the visit but great friendly reception team and MD — Carolyn L. (Patient since Tue Jun 14 00:00:00 MDT 2011)

Hayden told me that I had to buy contact lenses from your facility to be able to bill insurance for the contact lens examination. Only when I questioned that did she go ask another person to find out that that is not true. I feel that associates at the Eyeccare office should have that information, and I shouldn't have to tell you that. It would've cost may significantly more money to buy them if I had gone by what she said. Then when I got my prescription and looked at it later, she had the wrong brand of contact lenses on it, so I had to come back and pick up another prescription. The last time I got contact lenses, it took four tries to get the right prescription on a piece of paper. I am debating whether or not I will be back. The doctor that saw me was excellent, the front staff were extremely friendly and accommodating.

Mar 22, 2015

Reply

Thank you for taking the time to review us! We're sincerely regret that your experience was less than ideal. We're sorry for the confusion about your insurance plan. We're happy you enjoyed the doctor and the front office staff. We value your business and yearn to make your next experience exceed your expectations!

The staff at Professional Eyecare Associates are always courteous and caring — Betsy B. (Patient since Thu Mar 03 00:00:00 MST 2011)

The staff at Professional Eyecare Associates are always courteous and caring. I enjoy my visits and will definitely recommend them to my friends and family.

Mar 21, 2015

Reply

Thank you for your kind words! We're thrilled that you have been so pleased with your experiences and we look forward to seeing you next time! We also want to thank you for recommending us to your friends and family!

Very professional and courtesy staff. — Patty D. (Patient since Thu Mar 12 00:00:00 MDT 2015)

Very professional and courtesy staff.

Mar 16, 2015

Reply

Thank you so much for taking the time to write this review! The entire staff are very pleased to hear that we have such a professional and courtesy team! We look forward to seeing you next time!

Shannon is an allstar! Very funny and a pleasure to deal with. — James S. (Patient since Thu Mar 12 00:00:00 MDT 2015)

Shannon is an allstar! Very funny and a pleasure to deal with.

Mar 14, 2015

Reply

Thank you for your review! We're glad you had a great experience with Shannon! Thank you so much for trusting us with your eye health and vision care needs.

Helpful and informative — Sharie G. (Patient since Fri Mar 06 00:00:00 MST 2015)

I had a very good exsperance with the worm greetings, care and helpfulness that I received. Everyone was so sweet and polite. I would like to take this time to say Thank You All.

Mar 8, 2015

Reply

Thank you so much for your review! We're so pleased you had a wonderful experience with us. Thank you for your kind and sweet comments! We look forward to seeing you again!

A good experience! — Jamie P. (Patient since Thu May 31 00:00:00 MDT 2012)

We were greeted with a smile and a " so nice to see you again" greeting. Everyone was very professional and very friendly. They are definitely our choice for eye exams and glasses, plus we always get an AARP discount.

Mar 1, 2015

Reply

Thank you for your review! We're glad you enjoyed your experience with us. The entire staff are very pleased to hear that we have such a professional and friendly team here. Thank you for giving us the opportunity to care for your eye health and vision needs.

Very professional and friendly. — John P. (Patient since Thu May 31 00:00:00 MDT 2012)

Very professional and friendly.

Mar 1, 2015

Reply

Thank you for your review! We're glad you found our staff to be professional and friendly; that's one of our goals! We hope to see you again soon

I have been very pleased with all of my appointments. Staff is always courteous — Jeffrey S. (Patient since Thu Jul 26 00:00:00 MDT 2012)

I have been very pleased with all of my appointments. Staff is always courteous. My most recent appointment, although not an emergency, was made on short notice. I appreciate how my situation was given some priority attention. Thanks.

Feb 26, 2015

Reply

Thank you for your review! We are glad you enjoyed your experience with us and we were able to accommodate your schedule. Thank you for trusting us with your eye health and vision needs.

Always a pleasure to be greeted by Tracy. She has wonderful energy but you all know that — Audrey K. (Patient since Tue Aug 14 00:00:00 MDT 2012)

Always a pleasure to be greeted by Tracy. She has wonderful energy but you all know that. She ALWAYS resolves any issues that our family of 5 has. She is a gem Woman who now does contacts offered to adjust my prescription for new multi focal contacts. I wanted to give up. I am thrilled she suggested the change! I told dr. Rasmusin how impressed I was with new contact person.

Feb 18, 2015

Reply

Thank you for your kind words and sweet comments! We're so glad you had a great experience with Tracy and Hayden and felt that you received good care from them! We truly appreciate your business and look forward to seeing you again!

Very cooperative and friendly office — Karen S. (Patient since Wed Apr 20 00:00:00 MDT 2011)

Very cooperative and friendly office. Doctor is thorough and explains anything you have a question on. The lady fitting me for glasses was very approachable and found exactly what I wanted in eye wear.

Feb 18, 2015

Reply

Thank you for your review! We're glad you enjoyed your visit and felt that it was thorough! Our doctors feel it's important to spend as much time as it takes to thoroughly check our patients' vision and eye health, and to be sure everything is fully explained and all questions are completely answered. We're glad you were happy with your new glasses and pleased with our optician! We truly appreciate your business and look forward to seeing you again!

Excellent service! — Susan W. (Patient since Thu Jan 13 00:00:00 MST 2011)

I really appreciated being helped when I needed to pick out glasses. Very knowledgeable staff through out.

Feb 15, 2015

Reply

Thank you for your kind words and sweet comments! We're glad you were happy with your experience with us. We're glad you found our staff to be knowledgeable! Thank you for giving us the opportunity to care for your eye health and vision needs.

I have dry eyes that hurt and would have like to speak with the doctor — Carol J. (Patient since Thu Jan 26 00:00:00 MST 2012)

I have dry eyes that hurt and would have like to speak with the doctor. The staff is always friendly and professional. I would recommend your company to everyone.

Feb 1, 2015

Reply

Thank you for your review! We're glad you found our staff friendly and professional. Thank you for your recommendations! We appreciate it! Thank you for choosing us for you eye care needs!

I came in for a contacts exam. They doctor was great — Latoya H. (Patient since Fri Jan 30 00:00:00 MST 2015)

I came in for a contacts exam. They doctor was great. She told me that I would go and sit with a girl who would help me with my contacts and show me how to put them in and answer any questions I had. It took the girl about ten minutes to come out and she wasn't very friendly. She looked att papers and broughte two contacts and put them on the table. She sits down at the computer and then tells me that I can put them in. I have never worn contacts before so I had no idea what to do, plus I had been dilated so it took me forever to find them. She was not friendly or helpful at all. The rest of the staff was very nice though.

Feb 1, 2015

Reply

Your feedback is genuinely appreciated. We're glad you enjoyed your experience with our doctor. Customer service is our most critical goal when working with all our patients. I regret your experience was less than perfect and I can assure you we strive to make sure all our patients are trained to wear and care for their contact lens. We are glad you found the rest of the staff to be friendly. Thank you for choosing us for your eye health and vision care needs.

My only recommendation is to put a sign when you walk in dirceting you to trun left. — Chad D. (Patient since Mon Jan 12 00:00:00 MST 2015)

My only recommendation is to put a sign when you walk in dirceting you to trun left.

Jan 28, 2015

Reply

Thank you so much for taking the time to write this review! Feedback is so appreciated and our goal is to give you the best experience possible! We look forward to seeing you next time!

Excellent receptionist to Dr. Ann — Elizabeth M. (Patient since Tue Feb 15 00:00:00 MST 2011)

Excellent receptionist to Dr. Ann

Jan 25, 2015

Reply

Thanks for taking a moment to review us. We're glad you found our receptionist to be excellent; that's one of our goals! We hope to see you again soon!

Dr — Katherine H. (Patient since Mon Oct 21 00:00:00 MDT 2013)

Dr. Melissa & Hayden are wonderful! I am having trouble finding the right contacts but she is so patient & concerned. Hayden came in early to help me one morning to work around my schedule...EARLY...who does that?! I couldn't be more pleased with this practice - they go above & beyond every time.

Jan 15, 2015

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with Dr. Melissa and Hayden. We're glad you were happy with the level of care that you received during your visit. We look forward to continuing to care for your vision and eye health needs.

Very friendly and professionalo — Joleen C. (Patient since Wed Dec 19 00:00:00 MST 2012)

Very friendly and professionalo

Jan 11, 2015

Reply

Thanks for taking a moment to review us. We're glad you found our staff to be friendly and professional; that's one of our goals! We hope to see you again soon!

The customer service from all parts - phone, front desk, doctors, glasses, and contacts ordering -... — Rebecca B. (Patient since Thu Jun 07 00:00:00 MDT 2012)

The customer service from all parts - phone, front desk, doctors, glasses, and contacts ordering - is phenomenal. It's what keeps me recommending PEA. Also, having spots open on Fridays is great b

Jan 11, 2015

Reply

Thank you for taking the time to review us! Feedback is so appreciated and our goal is to give you the best experience possible! Please let us know if there is anything you need in the future.

The best experience I've had with a team. They were very involved in my experience — Jasmine C. (Patient since Wed Jan 07 00:00:00 MST 2015)

The best experience I've had with a team. They were very involved in my experience. They all deserve 5 stars!

Jan 10, 2015

Reply

Thank you for taking the time to review your experience with our office. We're glad that you had a great experience with our team. Please let us know if there is anything you need in the future.

Just good people and a lot of fun. — Woodrow M. (Patient since Mon Nov 28 00:00:00 MST 2011)

Just good people and a lot of fun.

Dec 31, 2014

Reply

Thank you so much for trusting us with your eye health and vision needs. We're thrilled that you have been so pleased with your experiences and look forward to seeing you next time!

Happy Patient — Tamico S. (Patient since Thu Dec 12 00:00:00 MST 2013)

I always have a good experience ever time for my appointment. The staff is friendly & very helpful.

Dec 27, 2014

Reply

We appreciate your kind words about your experience with us! We're glad you found our staff to be friendly and helpful; that's one of our goals! We hope to see you soon!

Always Great! — Renee H. (Patient since Fri Oct 14 00:00:00 MDT 2011)

I love when I have an appointment with y'all! Everyone is so nice and laughs at my humor!

Dec 21, 2014

Reply

Thank you for taking the time to review us! Feedback is so appreciated and our goal is to give you the best experience possible! Please let us know if there is anything you need in the future.

Friendly staff, very helpful picking out frames. I live in Brandon and work in Ridgeland — Donna D. (Patient since Tue Jul 26 00:00:00 MDT 2011)

Friendly staff, very helpful picking out frames. I live in Brandon and work in Ridgeland. The Madison office is out of my way but definitely worth the trip.

Dec 12, 2014

Reply

Thank you so much for trusting us with your eye health and vision care needs. We're thrilled that you have been pleased with your experience. We just opened our new office in Brandon and we also have an office in Ridgeland. We look forward to seeing you again!

It was my first visit, and it was great experience. Friendly staff and short wait! — Sydnee B. (Patient since Mon Nov 24 00:00:00 MST 2014)

It was my first visit, and it was great experience. Friendly staff and short wait!

Nov 26, 2014

Reply

Thank you for taking the time to review your experience with our office. We are glad that you felt that our staff was friendly and we're thrilled that you have been so pleased with your experiences and we look forward to seeing you next year!

Very Progressional and Organized. — Joyce P. (Patient since Tue Nov 05 00:00:00 MST 2013)

Very Progressional and Organized.

Nov 22, 2014

Reply

Thanks for taking a moment to review us. We're glad you found our staff to be professional and your experience was great. Please let us know if there is anything you need in the future.

Every time I come to this office the way I am received has been great — Velma H. (Patient since Tue Nov 08 00:00:00 MST 2011)

Every time I come to this office the way I am received has been great. You are doing a great service keep up the good work.

Nov 16, 2014

Reply

Thank you so much for trusting us with your eye health and vision care needs, We're thrilled that you have been so pleased with your experiences and we look forward to seeing you next year!

Truly fantastic service! — Jason S. (Patient since Mon Nov 21 00:00:00 MST 2011)

Truly fantastic service! Dr. Giang provides a thorough exam and ensures you understand everything regarding the treatment. Everyone is extremely friendly and understands the value of customer service. This is what keeps me coming back.

Nov 9, 2014

Reply

Thank you for taking the time to review us! Feedback is so appreciated and our goal is to give you the best experience possible! Please let us know if there is anything you need in the future.

Everyone is so polite & friendly — Katherine H. (Patient since Mon Oct 21 00:00:00 MDT 2013)

Everyone is so polite & friendly. I didn't get to meet the new contact specialist but I am looking forward to meeting him or her - thanks so much for that change. Dr. Melissa is wonderful - I would absolutely recommend her to others.

Nov 5, 2014

Reply

Thank you for taking the time to review your experience with our office. We are glad that you felt that our staff was polite and friendly. We know that makes a difference in how you feel about your experience. We're so glad you had a great experience with Dr. Melissa and felt you received good care. We also thank you for recommending us to your friends!

Excellent service and professionalism experienced throughout the visit. — Samuel S. (Patient since Fri Jul 27 00:00:00 MDT 2012)

Excellent service and professionalism experienced throughout the visit.

Oct 30, 2014

Reply

Thanks for taking a moment to review us. We're glad you found our staff to be professional and your experience was great. Please let us know if there is anything you need in the future.

I was very receptive about gettING glasses due to my age and enmortality feelings — Spencer K. (Patient since Mon Oct 27 00:00:00 MDT 2014)

I was very receptive about gettING glasses due to my age and enmortality feelings. They definitely made my experience the best that could be after learning my fate. GLASSES that I thought I'd never have.

Oct 29, 2014

Reply

Thank you for the review! We always want our patients to feel comfortable with their examination and with their purchases. We look forward seeing you next time!

Enjoyeed my time having my eyes checked — Clint H. (Patient since Fri Oct 10 00:00:00 MDT 2014)

Enjoyeed my time having my eyes checked

Oct 27, 2014

Reply

We're glad you enjoyed your visit with us! Please let us know if there is anything you need in the future.

My visits are always pleasant. I am greeted with a smile and the staff is very helpful. — Lene G. (Patient since Thu Sep 15 00:00:00 MDT 2011)

My visits are always pleasant. I am greeted with a smile and the staff is very helpful.

Oct 27, 2014

Reply

We appreciate you kind words about your experience with us! Thank you for giving us the opportunity to care for your eye health and vision needs.

Staff is friendly/ doctors freindly/ treat you like you are family/ I give them 10 stars — Corissa Q. (Patient since Fri Oct 17 00:00:00 MDT 2014)

Staff is friendly/ doctors freindly/ treat you like you are family/ I give them 10 stars

Oct 20, 2014

Reply

Thank you for your kind words and sweet comments! We're glad you have been so pleased with our doctors and staff. Our goal is to give you the best experience possible! Please let us know if there is anything you need in the future.

Cindy curley — Cynthia C. (Patient since Thu Oct 16 00:00:00 MDT 2014)

I had a very good experience.

Oct 18, 2014

Reply

Thank you for your review! We're glad you were happy with your experience!

Very nice and friendly staff — Louis L. (Patient since Wed Oct 15 00:00:00 MDT 2014)

Very nice and friendly staff

Oct 17, 2014

Reply

Thanks for taking a moment to review us. We're glad you found our staff to be friendly. Thank you for giving us the opportunity to care for your eye health and vision needs.

Everyone was friendly, professional and helpful. — Randy D. (Patient since Wed Sep 21 00:00:00 MDT 2011)

Everyone was friendly, professional and helpful. Nothing but good things to say!

Oct 16, 2014

Reply

Thank you for taking the time to review your experience with our office. We are glad that you felt that our staff was very friendly and professional.Our goal is to give you the best experience possible! Please let us know if there is anything you need in the future.

Love Dr. Walley. Takes time with his patients and explains everything thoroughly — Elizabeth M. (Patient since Tue Feb 15 00:00:00 MST 2011)

Love Dr. Walley. Takes time with his patients and explains everything thoroughly. Back room clinical staff needs to be trained to introduce themselves to patients.

Oct 12, 2014

Reply

We're so glad you had a great experience with Dr. Walley. We strive to make sure our patients are fully informed about their eyes and their options. We apologize the clinical staff did not meet your expectations. Thank you for the good feedback; we are always looking for ways to improve. We look forward to seeing you next time!

Dr. Walley was great. He always explains whats going on with my eyes to where I understand — Angelia E. (Patient since Tue Aug 20 00:00:00 MDT 2013)

Dr. Walley was great. He always explains whats going on with my eyes to where I understand. The staff was great also.

Oct 6, 2014

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with Dr. Walley and felt that you received good care from everyone on our staff. We strive to make sure our patients are fully informed about their eyes and their options, and we are glad for your feedback and we look forward to seeing you again!

great visit, 2 suggestions — Jennifer K. (Patient since Tue Sep 30 00:00:00 MDT 2014)

2 things that would have made this visit a better experience - I wish staff had introduced themselves & I would have liked an itemized bill (just so I could better understand what my insurance was paying). Other than that, we had a great visit. I liked the doctor alot & felt like she explained everything really well (related to my exam & my childrens'exams too). I appreciated the optician staff working with my daughter & ordering her another of the exact frames she's currently wearing, because she insisted that those frames fit her perfectly!

Oct 3, 2014

Reply

Thank you for taking the time to review your experience with our office.I regret that your experience was less than perfect and I can assure you we strive to make every effort to give you the best experience possible. We're so glad you had a great experience with our doctor and felt that you received good care from our opticians. Thank you for your suggestions and look forward to seeing you next time!

The staff is always nice and friendly. I never have to wait very long — Anna Robin P. (Patient since Mon May 09 00:00:00 MDT 2011)

The staff is always nice and friendly. I never have to wait very long. Always a pleasant experience.

Oct 2, 2014

Reply

Thanks for taking a moment to review us. We're glad you found our staff to be nice and friendly; that's one of our goals! We're also glad you had a pleasant experience with us. We hope to see you soon!

Excellent staff — Melody B. (Patient since Mon Apr 25 00:00:00 MDT 2011)

Excellent staff friendly & professional every single visit love this place.

Sep 27, 2014

Reply

Thank you for your review! The entire staff are very pleased to hear that we have such a friendly and professional team here, and hope to continue to take care of all your eyecare needs each year.

The receptionists was very friendly and inviting. She smiled and was accommodating — Edna G. (Patient since Mon Sep 22 00:00:00 MDT 2014)

The receptionists was very friendly and inviting. She smiled and was accommodating. The complete staff was friendly and helpful. Very good experience and I will return there.

Sep 25, 2014

Reply

Thank you for such good feedback on your review! We are glad you enjoyed your experience with us and thought our staff was friendly and helpful. We look forward to seeing you next time!

For a 10 month old — Tyson H. (Patient since Mon Sep 15 00:00:00 MDT 2014)

For a 10 month old, scheduling an appointment that lasts 1 hour is a little too long. Then to ask if I can stay longer does not help. Good baby doctor but the consideration that this this a child needs to be taken into account.

Sep 22, 2014

Reply

Thank you for your feedback. We are sorry for any inconvenience this may have caused you. Our doctors feel it is important to spend as much time as it takes to thoroughly check our patients' vision and eye health, and to be sure everything is fully explained and all questions are completely answered. We're glad you enjoyed your experience with the doctor and we look forward to seeing you again!

I'm as it came on the right day with the staff was all very friendly respectful professional and... — Resa G. (Patient since Tue Sep 10 00:00:00 MDT 2013)

I'm as it came on the right day with the staff was all very friendly respectful professional and helpful. I actually recommended the office to my co-workers. My only advice would be to offer appointment before or after normal business hours to help those that might not be able to get away from the office for normal checkups. Maybe start with one day a week being open until 7pm or so and see how popular it is. Thank you again for being so wonderful.

Sep 18, 2014

Reply

Thank you for taking the time to review your experience with our office. We are glad that you felt that our staff was professional and helpful; that's one of our goals! Your greatest compliment you can provide us is your kind referrals. We're glad you enjoyed your visit with us and we look forward to seeing you again!

If both people are having their eyes dilated, need third party to drive — Joyce T. (Patient since Mon Sep 23 00:00:00 MDT 2013)

If both people are having their eyes dilated, need third party to drive. If that is not option, only one should have eyes dilated

Sep 18, 2014

Reply

Thank you for your time to write this review. We do apologize for any inconvenience this may have caused you. It is our standard office procedures to do a dilated exam or screening retinal photo to give you the best vision and eye health exam. We strive to make sure our patients are fully informed about their eyes and their options, and we are glad for your feedback on this matter.

First visit. — Kimberly T. (Patient since Thu Sep 11 00:00:00 MDT 2014)

This was my first visit to the office. I would definitely recommend this office to anyone. My experience was great.

Sep 15, 2014

Reply

Thank you for the review! Your satisfaction is very important to us and the greatest compliment you can provide us is your kind referrals. We are so pleased you had a wonderful experience. We pride ourselves in attention to detail, so thank you for mentioning that! We look forward to seeing you again soon!

This was my first visit and I was very impressed! — Michael G. (Patient since Wed Sep 03 00:00:00 MDT 2014)

This was my first visit and I was very impressed!

Sep 8, 2014

Reply

Thank you for your review! Thank you for choosing us for your eye care needs! We look forward to seeing you again!

Nice office and friendly staff — William S. (Patient since Fri Aug 23 00:00:00 MDT 2013)

Nice office and friendly staff. I have been getting contact and glass eye exams for most of my life. The equipment used in the office is up to date and well maintained.

Sep 8, 2014

Reply

Thanks for taking a moment to review us. We're glad you thought our office was nice and found our staff to be friendly; that's one of our goals! We look forward to seeing you again in the future!

Everything about proff — Jacqueline J. (Patient since Thu Mar 10 00:00:00 MST 2011)

Everything about professional eye care was great. I really enjoyed the reception. When I enter the building the atmosphere was very pleasant.

Sep 7, 2014

Reply

Thank you for taking the time to review us! Feedback is so appreciated and our goal is to give you the best experience possible! Please let us know if there is anything you need in the future.

Optician — Helen B. (Patient since Wed Jul 11 00:00:00 MDT 2012)

I especially liked the optician who helped me choose sunglasses frames. She was very patient, helpful and fun!

Aug 31, 2014

Reply

Thank you so much for your review! We are pleased you had a wonderful experience with our optician. We look forward to seeing you next time!

Wonderful experience! My daughter loved Dr — Adrianna G. (Patient since Tue Aug 26 00:00:00 MDT 2014)

Wonderful experience! My daughter loved Dr. Young, she was so good with my daughter and made her feel comfortable and she really wants to come back again! Thank you for the exceptional service!

Aug 31, 2014

Reply

Thank you for taking the time to review us! Feedback is so appreciated and our goal is to give you the best experience possible! Please let us know if there is anything you need in the future.

Very sweet to our daughter as well — Daisha H. (Patient since Thu Aug 14 00:00:00 MDT 2014)

Very sweet to our daughter as well

Aug 17, 2014

Reply

Thank you for your review! Referring your family members is the best compliment you can give us!

Doctors are very friendly and relateable, the staff was really nice. Great place! — Ashley T. (Patient since Fri Aug 15 00:00:00 MDT 2014)

Doctors are very friendly and relateable, the staff was really nice. Great place!

Aug 17, 2014

Reply

Thank you for your thoughtful review! We're so glad you had a great experience with us and felt that you received good care from everyone on staff. We look forward to seeing you again!

I am very pleased with the doctors at this office and the staff is very friendly as well — Cherie A. (Patient since Thu Feb 07 00:00:00 MST 2013)

I am very pleased with the doctors at this office and the staff is very friendly as well. I would recommend this office for your eye care experience.

Aug 17, 2014

Reply

Thank you for taking a moment to review us. We're glad you found our doctors and staff to be friendly: that's one of our goals. Thank you for your recommendation to you friends and family!

I had injured my eye over the weekend and showed up unannounced Monday morning at 8 AM, concerned... — Arthur D. (Patient since Fri Dec 06 00:00:00 MST 2013)

I had injured my eye over the weekend and showed up unannounced Monday morning at 8 AM, concerned but no emergency. I expected to be reluctantly welcomed without an appointment at best. I told the receptionist my situation and she warmly welcomed me and had me in front of a doctor in 15 minutes. They then told me to "stop by" (no appointment) a couple of days later so they could check my eye. I did and within 15 minutes they had worked me in to see the doc again. You could not ask for better and more caring service!! Ya'll treat eye care in an old school way while doing it with the latest technology. I was most greatful and would highly recommend this practice to anyone!!

Aug 11, 2014

Reply

Thank you! We are always striving to help out our patients when they need us without a long wait. We also want to thank you for recommending our office to others.

Always very friendly and extremely professional. Very helpful with selecting the perfect glasses — Quintanetta B. (Patient since Wed Jul 31 00:00:00 MDT 2013)

Always very friendly and extremely professional. Very helpful with selecting the perfect glasses. The doctors are very knowledgeable, there is no other eye doctor I would rather visit. Great staff, don't change a thing!

Aug 11, 2014

Reply

Thank you for your review! We send all our staff to continuing education classes so that are knowledgeable with latest and newest products on the market.

There was a new lady in training and I do understand her process — Mason T. (Patient since Wed Jul 10 00:00:00 MDT 2013)

There was a new lady in training and I do understand her process. The lady that was training her, could have been more supportive. The young lady in training was very nervous and ,in my opinion, it was obvious. The trainer didn't explain our insurance to me nor direct the new worker on how to do it. My patience wore thin, but a small prayer makes everything alright. I will stop there, but don't neglect your job cause you don't want to train the new lady. The doctors were excellent and the front desk greeter perfect. The process of ordering our glasses was poor, not because of the new worker it was the trainer not wanting to train and it was all obvious. Thank you just had to share.

Jul 28, 2014

Reply

We are sorry for the inconvenience. The girl in training had already been through her training program. She wanted someone to check behind her to make sure she was not making any mistakes. We make sure all our staff are fully trained and comfortable before we let them start helping our patients on their on.

I couldn't be happier that I made the switch to PEA several years ago — Paul M. (Patient since Mon Jul 02 00:00:00 MDT 2012)

I couldn't be happier that I made the switch to PEA several years ago. Everyone is friendly, short wait times, and they and eager to help.

Jul 27, 2014

Reply

Thank you for choosing Professional Eyecare Associates!

Tracy front desk receptionist is sooooooo amwdingcand sweet — Isaac R. (Patient since Tue Jul 22 00:00:00 MDT 2014)

Tracy front desk receptionist is sooooooo amwdingcand sweet

Jul 27, 2014

every thing was fine-was greeted with a smile — Stephen W. (Patient since Fri Jun 21 00:00:00 MDT 2013)

every thing was fine-was greeted with a smile

Jul 21, 2014

Reply

We are always striving to improve our customer service to our patients.

Professional, friendly and courteous. — Elizabeth H. (Patient since Tue Jun 28 00:00:00 MDT 2011)

Professional, friendly and courteous.

Jul 20, 2014

Reply

Thank you for your response! We are glad you had a good experience with us.

The staff and my doctor were all excellent — Melissa T. (Patient since Mon Aug 06 00:00:00 MDT 2012)

The staff and my doctor were all excellent. Everytime I go I it only gets better if that's even possible. They all are so sweet from the moment I check in to the time I leave.

Jul 13, 2014

The dr was good, but in checking on insurance options and glasses, individual I was working with,... — Mary J. (Patient since Tue Apr 17 00:00:00 MDT 2012)

The dr was good, but in checking on insurance options and glasses, individual I was working with, just wasn't what I am or was previously udpsed to. I have issues with glasses, past the warranty but not willing to ask if anything could be done. Am going to take the prescription elsewhere and that didn't seem to matter.

Jul 13, 2014

I got an appointment the same day I called, and that was great! I even got my glasses 3 days... — Claudia S. (Patient since Mon Jun 30 00:00:00 MDT 2014)

I got an appointment the same day I called, and that was great! I even got my glasses 3 days later, and Sharon was very helpful with picking out my frames, so I am very pleased.

Jul 4, 2014

Reply

Thank you for choosing Professional Eyecare Associates as your eyecare provider!

A pleasant experience. Nice people. Very helpfull. — Kevin L. (Patient since Thu Jun 13 00:00:00 MDT 2013)

A pleasant experience. Nice people. Very helpfull.

Jul 1, 2014

Reply

Thank you for your response! We are always striving to improve our service to our patients!

Madison location — Jennifer P. (Patient since Mon Jan 07 00:00:00 MST 2013)

I never have to wait for my appointment, very courteous and knowledgable staff.

Jun 29, 2014

Reply

Thank you, we work hard to keep our schedule running on time!

I was well taken care of by the staff — Jon M. (Patient since Tue May 27 00:00:00 MDT 2014)

I was well taken care of by the staff. I would highly recommend Professional Eyecare Associates for all vision needs.

Jun 24, 2014

UPON ARRIVAL, THE RECEPTIONIST KNEW ME BY NAME AND SPOKE TO ME WITH A VERY WARM SMILE AND TONE OF... — Annie H. (Patient since Mon May 05 00:00:00 MDT 2014)

UPON ARRIVAL, THE RECEPTIONIST KNEW ME BY NAME AND SPOKE TO ME WITH A VERY WARM SMILE AND TONE OF VOICE.

Jun 23, 2014

Great office! Wonderful staff, truly make going to the eye doctor as painless as possible. — Katie H. (Patient since Tue Apr 17 00:00:00 MDT 2012)

Great office! Wonderful staff, truly make going to the eye doctor as painless as possible. Thanks!

Jun 23, 2014

Reply

Thank you for your response and we appreciate you choosing us for your eye care needs!

It's always a pleasure visiting the nice people at the Professional Eye Care Associates' office — James B. (Patient since Thu Jan 19 00:00:00 MST 2012)

It's always a pleasure visiting the nice people at the Professional Eye Care Associates' office. The staff is friendly and engaging and seem genuinely happy to see you as well as genuinely concerned about your eye care needs.

Jun 21, 2014

The receptionist is always so friendly. She is consistently friendly and smiling when I check in — Nina L. (Patient since Tue Feb 22 00:00:00 MST 2011)

The receptionist is always so friendly. She is consistently friendly and smiling when I check in. She makes a great first impression of the office. I wish all doctor's offices had staff like yours, friendly, courteous, kind, caring, and knowledgeable.

Jun 21, 2014

Everyone was super amazing!!!!! — Rochelle P. (Patient since Tue Jun 10 00:00:00 MDT 2014)

Everyone was super amazing!!!!!

Jun 13, 2014

initial visit — Donald G. (Patient since Mon May 19 00:00:00 MDT 2014)

good experience.. friendly environment..

Jun 1, 2014

Great staff from check in to the ladies who — Mary Patience W. (Patient since Thu Nov 01 00:00:00 MDT 2012)

Great staff from check in to the ladies who helped pick out frames. Comfortable atmosphere. Much better than earlier experience at another location.

May 28, 2014

Good service, short wait to exam. Good choice of frames. lense price is competitive — James W. (Patient since Tue May 13 00:00:00 MDT 2014)

Good service, short wait to exam. Good choice of frames. lense price is competitive. Was able to get copy of my prescription to take and compare other lense maker prices.

May 17, 2014

The assistant with blond hair and a pink streak must have been having a bad day — Avy A. (Patient since Fri May 03 00:00:00 MDT 2013)

The assistant with blond hair and a pink streak must have been having a bad day. She was very exasperated with the obviously new assistant. She was not very patient in helping my daughter, who was learning to put in contacts. I asked if we could just take it home and work with her there, but she said no. No explanation or apology, she just threw it away as my 10 year old cried with frustration and disappointment. My daughter decided about 15 minutes later that she would like to try again. Once the other staff found that assistant, my daughter and I asked if she could try again. The assistant looked at her watch as she asked "what time is it?" It was 11:10. I understand if 11-12 is her lunch hour. In fact, I was hoping we could have someone else help. However, she decided she would give my daughter another try, and she finally figured it out as the assistant watched. On the bright side, I was fitted for glasses, and the optometrist that helped me was great.

May 11, 2014

Reply

We apologize if you were not happy with the service you received that day. We generally don't allow patients to go home with contacts unless they have completed their training because we do not want them to experience any problems or injuries from improper technique. We are sorry that the technician did not explain this properly to you. Feel free to contact us if you have any other concerns.

Great! No wait. Nice friendly staff — Ellen L. (Patient since Mon May 05 00:00:00 MDT 2014)

Great! No wait. Nice friendly staff

May 9, 2014

very nice staff and very helpful — Gaye J. (Patient since Mon May 05 00:00:00 MDT 2014)

very nice staff and very helpful. I love the ability to receive text messages and e-mails re: my appointment etc. thansk

May 9, 2014

Great staff! Nice, caring and professional — Kristina M. (Patient since Thu Apr 14 00:00:00 MDT 2011)

Great staff! Nice, caring and professional

May 5, 2014

Always super nice office! — Karine G. (Patient since Thu Jan 13 00:00:00 MST 2011)

Always super nice office!

May 5, 2014

Great Staff — James B. (Patient since Wed Feb 20 00:00:00 MST 2013)

The staff here is just great always friendly and upbeat.

May 1, 2014

First, beautiful office there in Madison. Very clean — Glenn H. (Patient since Mon Apr 28 00:00:00 MDT 2014)

First, beautiful office there in Madison. Very clean. I find clean to be a real bonus in health facilities, personally. Friendly staff; Crystal is delightful, and so professional, she even pretended to find my jokes funny. At least, I think she did; it was hard to see her down there without my contacts in. ;-) The optometrist was great, too. We had a pleasant chat while she scooted around my eyeballs. I'm very pleased you replaced the air thing to the eyeball with that stick, and I really never expected to be happy with a stick in the eye. But that thing is great. And we all (me, wife, son) love the lady out front that fits you with the glasses. I didn't catch her name, but she is beautiful inside and out, all 4 foot 6 inches of her. I love people who throw it back at me, and she did. I will absolutely be using your services in the future as my new eye care people... as soon as Crystal has forgotten me. (Enjoy the Friday reading!)

May 1, 2014

Staff friendly; very accommodating to my needs, making the appointment experience a good one — Mary R. (Patient since Wed Apr 20 00:00:00 MDT 2011)

Staff friendly; very accommodating to my needs, making the appointment experience a good one

Apr 30, 2014

My eye exam only took 40 minutes from top to bottom and they're a very friendly staff!! This was... — Linda H. (Patient since Wed Apr 13 00:00:00 MDT 2011)

My eye exam only took 40 minutes from top to bottom and they're a very friendly staff!! This was definitely a good experience!

Apr 27, 2014

Glad I found you — Nicole A. (Patient since Wed Mar 19 00:00:00 MDT 2014)

Friendly staff and comfortable atmosphere.Very helpful and patient getting my contact lens prescription just right.

Apr 25, 2014

I am extremely satisfied with Professional Eyecare Associates — Sharon G. (Patient since Mon Jan 31 00:00:00 MST 2011)

I am extremely satisfied with Professional Eyecare Associates. They take very good care of my eyes, which are very important to my health.

Apr 23, 2014

I had the best experience with this office. I'm bringing my husband and son for their exams. — Rhonda H. (Patient since Thu Apr 17 00:00:00 MDT 2014)

I had the best experience with this office. I'm bringing my husband and son for their exams.

Apr 22, 2014

Changed doctors on me without notification — Murray H. (Patient since Tue Nov 22 00:00:00 MST 2011)

Changed doctors on me without notification

Apr 20, 2014

Very prompt and friendly. Have been going to Dr — Barbara B. (Patient since Fri Feb 25 00:00:00 MST 2011)

Very prompt and friendly. Have been going to Dr. Walley for several years now and really trust him wth my eye care.

Apr 19, 2014

pleased customer — Eulanda A. (Patient since Tue Mar 29 00:00:00 MDT 2011)

Love the entire experience here.

Apr 14, 2014

Awesome Eye Care — Regina C. (Patient since Fri Jul 13 00:00:00 MDT 2012)

Very friendly staff. Also very accommodating of special requests and needs!!!

Apr 6, 2014

I would have prefer the doctor or nurse had spoken with me concerning Jordan condition — Jordan B. (Patient since Thu Aug 04 00:00:00 MDT 2011)

I would have prefer the doctor or nurse had spoken with me concerning Jordan condition. I did not care to hear results from my son.

Mar 28, 2014

(Great Service) — Gloria H. (Patient since Tue Mar 25 00:00:00 MDT 2014)

Well, that was my first time attending the clinic and I actually was very pleased with the service. Thanks!!

Mar 27, 2014

Dr. Walley is always very kind — Jared K. (Patient since Tue Jun 11 00:00:00 MDT 2013)

Dr. Walley is always very kind. He gave us some sample to try of the contact sanitizer he recommended and of the new contacts.

Mar 27, 2014

Every one is so nice and helpful, especially the nice lady that helped me with selecting my... — Debbie F. (Patient since Thu Feb 03 00:00:00 MST 2011)

Every one is so nice and helpful, especially the nice lady that helped me with selecting my glasses. Sounds strange, but I love coming here.

Mar 26, 2014

Good visit — Jennifer C. (Patient since Thu Mar 07 00:00:00 MST 2013)

Everyone was very helpful I had to bring my granddaughter on the appointment and there was no problem in her being there

Mar 22, 2014

great service — Michael C. (Patient since Wed Jun 08 00:00:00 MDT 2011)

Really felt like they all cared and wanted to help me with making the best decision possible

Mar 20, 2014

Professional, friendly service from eye care professionals I respect and trust — Charcie T. (Patient since Mon Nov 28 00:00:00 MST 2011)

Professional, friendly service from eye care professionals I respect and trust. Why would I sent you to change anything?

Mar 20, 2014

Dr. Rasmussen is fantastic! The contact tech, Brittany, is so helpful as well. — Kristen R. (Patient since Thu Jan 02 00:00:00 MST 2014)

Dr. Rasmussen is fantastic! The contact tech, Brittany, is so helpful as well.

Mar 19, 2014

Great Visit — Denise B. (Patient since Thu Mar 01 00:00:00 MST 2012)

Very Friendly Professional staff!

Mar 16, 2014

The receptionist is awesome, it is so nice to be greeted by a friendly face and warm voice — Karen J. (Patient since Tue Apr 05 00:00:00 MDT 2011)

The receptionist is awesome, it is so nice to be greeted by a friendly face and warm voice. My experience is always very nice. The doctor really help me with my eye problem and his concern for me the patient was very nice, especially in a world where it seems no one cares. A special thank you to all the staff there.

Mar 15, 2014

I am still trying to find the correct contacts for my eyes since the first of January — Samuel R. (Patient since Thu Mar 10 00:00:00 MST 2011)

I am still trying to find the correct contacts for my eyes since the first of January. I have never received a follow up call to see how they were coming along for me. After the second time of trying a different contact I did stop by your office in hopes of someone working me in but, no luck there even though it seemed to me there were not any customers in your office at that time. We also had trouble with no one returning our phone calls. I understand one day you were without phone lines but that does not excuse the numerous times before when we left messages concerning our contacts.

Mar 13, 2014

Really appreciate everyone at the office and how quickly my glasses were made — Julie S. (Patient since Tue Mar 11 00:00:00 MDT 2014)

Really appreciate everyone at the office and how quickly my glasses were made. I have had to stop wearing my contacts for 2 weeks, so getting my glasses the same day was wonderful! Dr. Walley and his staff couldn't have been better!

Mar 13, 2014

Excellent service and beautiful building — Martha E. (Patient since Wed Mar 05 00:00:00 MST 2014)

Excellent service and beautiful building

Mar 13, 2014

THE BEST place to go for eye care!!!....... — Leslie C. (Patient since Fri Nov 11 00:00:00 MST 2011)

THE BEST place to go for eye care!!!........From the lovely, ALWAYS smiling receptionist at the front desk, to friendly, helpful, cheerful and kinds assistants, to the incomparable Dr. Wally, I have NEVER received such great care.......Dr. Wally explained my eye condition (ION) to me in a way that the neurological ophthalmologist was unable to do. I cannot say enough about how wonderful Professional Eye Care is.

Mar 12, 2014

Dr. Bearden is excellent! He explains things in depth — Gina S. (Patient since Thu Mar 21 00:00:00 MDT 2013)

Dr. Bearden is excellent! He explains things in depth. I had been to your office a few months back and was misdiagnosed by another one of your physicians. When I was not healing properly, I went back, saw Dr. Bearden and he knew what the problem was in a minute, corrected the misdiagnosis of the other physician and my eye did heal.

Mar 12, 2014

They were able to get me an appointment very quickly, the next day as a matter of fact.. Once I arriv — Walter H. (Patient since Mon May 09 00:00:00 MDT 2011)

They were able to get me an appointment very quickly, the next day as a matter of fact.. Once I arrived they got to me promptly, and everyone treated me with courtesy and professionalism. I have been using Eyecare Associates for many years and have always been happy with their business.

Mar 7, 2014

Very sweet staff! — Karen B. (Patient since Mon Mar 03 00:00:00 MST 2014)

Very sweet staff!

Mar 6, 2014

Staff seemed knowledgeable. Eyeglass person sorted through our insurance for us and helped my wife fi — Jonathan S. (Patient since Mon Mar 03 00:00:00 MST 2014)

Staff seemed knowledgeable. Eyeglass person sorted through our insurance for us and helped my wife find a pair of glasses she liked. Doctor was friendly. I would have liked for the doctor to talk to us about the problems we checked off on the new patient forms. It seems odd that they want you to take the time to fill it out yet no one takes the time to read them afterwards. After I got home I still found myself wondering why my eyes are so dry and I often feel like there is something in them. I forgot to ask the doctor these things but they sure found there way onto that new patient info worksheet.

Mar 5, 2014

The staff was friendly and efficient. — Mark V. (Patient since Fri Feb 15 00:00:00 MST 2013)

The staff was friendly and efficient.

Mar 4, 2014

Always a pleasure to visit Professional Eyecare Associates. From the welcome smile at the front desk — Alton F. (Patient since Tue Feb 08 00:00:00 MST 2011)

Always a pleasure to visit Professional Eyecare Associates. From the welcome smile at the front desk to everyone involved in the process, whether a eye exam, picking up contacts or buying glasses. I do recommend this office to anyone looking for eye care professionals.

Mar 3, 2014

My recent visit was great! I learned new things concerning the eye itself and the I can't recall the — Mi R. (Patient since Wed Feb 26 00:00:00 MST 2014)

My recent visit was great! I learned new things concerning the eye itself and the I can't recall the greeter's name, but she was super nice and professional!! Dr. Brandon Walley, he is one great and cool guy...very informative!!

Feb 28, 2014

As always, the staff is outstanding. From the moment I walk through the door through the examination — Julie M. (Patient since Tue Feb 15 00:00:00 MST 2011)

As always, the staff is outstanding. From the moment I walk through the door through the examination and follow up, the staff and doctors are always friendly and professional.

Feb 28, 2014

Excellent service and staff!! My entire family are patients at this facility and there has not been a — Tracie W. (Patient since Mon May 02 00:00:00 MDT 2011)

Excellent service and staff!! My entire family are patients at this facility and there has not been a visit that was less than superb. Two thumbs up!!

Feb 27, 2014

Professional Eyecare Associates were very helpful and understanding while we tried 3 different pairs — Debra S. (Patient since Mon Jan 03 00:00:00 MST 2011)

Professional Eyecare Associates were very helpful and understanding while we tried 3 different pairs of bifocal contact lenses. I now have my "permanent" contact lenses prescription. They didn't rush about making a decision and listened to me when I told them the issues I was having with each pair. I would recommend them to anyone.

Feb 26, 2014

Great customer service! — Cassandra G. (Patient since Mon Jun 17 00:00:00 MDT 2013)

Great customer service!

Feb 25, 2014

I was in and out really quick. All the people where very nice. — Ana M. (Patient since Fri Feb 21 00:00:00 MST 2014)

I was in and out really quick. All the people where very nice.

Feb 22, 2014

Enjoy the whole experience of my visit. — Joyce J. (Patient since Tue Jan 04 00:00:00 MST 2011)

Enjoy the whole experience of my visit.

Feb 21, 2014

Great service, everyone friendly. Keep up the good work!! Thanks — Henry C. (Patient since Tue Dec 13 00:00:00 MST 2011)

Great service, everyone friendly. Keep up the good work!! Thanks

Feb 20, 2014

Very helpful staff. Would recommend them to everyone! — Amy K. (Patient since Tue Mar 06 00:00:00 MST 2012)

Very helpful staff. Would recommend them to everyone!

Feb 14, 2014

Staff are very nice — Renay C. (Patient since Mon Dec 03 00:00:00 MST 2012)

Staff are very nice

Feb 13, 2014

excellent service. dr breden is great — Lowrey K. (Patient since Tue Jun 21 00:00:00 MDT 2011)

excellent service. dr breden is great

Feb 7, 2014

Very nice visit, — David S. (Patient since Thu Jan 19 00:00:00 MST 2012)

Very nice visit,

Feb 7, 2014

Very thorough. Very friendly, attentive staff from front desk all the way through delivery of eye gla — Jimmy V. (Patient since Mon Jan 20 00:00:00 MST 2014)

Very thorough. Very friendly, attentive staff from front desk all the way through delivery of eye glasses. I had never had an eye exam and was made to feel at ease throughout the process and was educated on what was found and needed for treatment.

Feb 4, 2014

The whole experience was excellent. Dr. Melissa is wonderful and the staff is so nice and talented. — Jasper W. (Patient since Mon Feb 21 00:00:00 MST 2011)

The whole experience was excellent. Dr. Melissa is wonderful and the staff is so nice and talented.

Jan 29, 2014

Love my new glasses! — Jennifer L. (Patient since Tue Mar 27 00:00:00 MDT 2012)

Love my new glasses!

Jan 26, 2014

I really enjoyed the quality of services that were rendered at Professional Eyecare. The staff was ve — Necole J. (Patient since Fri Jan 19 00:00:00 MST 2018)

I really enjoyed the quality of services that were rendered at Professional Eyecare. The staff was very professional.

Jan 24, 2014

This was my first time at Optical 2000 and enjoyed the experience. The staff was very friendly and co — David M. (Patient since Mon Jan 20 00:00:00 MST 2014)

This was my first time at Optical 2000 and enjoyed the experience. The staff was very friendly and courteous. The doctor was professional and the contacts she put me in seem to be working great..

Jan 22, 2014

Since 2010 I have been going to Professional Eyecare Associates in Madison. Whether you talk with the — Mary C. (Patient since Tue Apr 24 00:00:00 MDT 2012)

Since 2010 I have been going to Professional Eyecare Associates in Madison. Whether you talk with them on the phone or in the office they are always friendly and very professional. The main reason I keep coming back is that this is the only eye clinic that has gotten my glasses correct. I have very little bridge and this makes fitting glasses on me very hard. So if you have to hold your head or hold your glasses up to see please give Professional Eyecare Associates a chance and you too can enjoy wearing your glasses again just like me. P.S. The Dr. is also very friendly and professional.

Jan 9, 2014

Got in quickly, got out quickly. Caring and friendly staff and dr. — Kathryn E. (Patient since Wed Mar 30 00:00:00 MDT 2011)

Got in quickly, got out quickly. Caring and friendly staff and dr.

Jan 8, 2014

Great, friendly staff. Thanks! — Jennifer L. (Patient since Tue Mar 27 00:00:00 MDT 2012)

Great, friendly staff. Thanks!

Jan 8, 2014

I received excellent service from the doctors and staff at Professional Eyecare Associates in Madison — William Y. (Patient since Fri Feb 24 00:00:00 MST 2012)

I received excellent service from the doctors and staff at Professional Eyecare Associates in Madison, MS.

Jan 6, 2014

Friendly staff and service — Mallory M. (Patient since Fri Jan 03 00:00:00 MST 2014)

Friendly staff and service

Jan 5, 2014

I really enjoyed my visit .Everyone was so friendly and professional. — Ellen R. (Patient since Tue Dec 31 00:00:00 MST 2013)

I really enjoyed my visit .Everyone was so friendly and professional.

Jan 1, 2014

These have got to be the best folks around. I am always greeted with a smile, friendly atmosphere, al — Grover H. (Patient since Tue Nov 15 00:00:00 MST 2011)

These have got to be the best folks around. I am always greeted with a smile, friendly atmosphere, along with great attitudes. I have been going here for years and recommend them to others. A couple have taken me up on that offer and they too like the warm feeling they have after they are there and left. Oh, and Dr. Wallie is great. I highly recommend them to anyone.

Dec 28, 2013

According to my insurance provider, they wouldn't cover my glasses so the person at the front desk c — Ashley T. (Patient since Thu Jul 12 00:00:00 MDT 2012)

According to my insurance provider, they wouldn't cover my glasses so the person at the front desk called for me and got it figured out.

Dec 28, 2013

Always good service and not long waiting time. — Glen B. (Patient since Thu Dec 15 00:00:00 MST 2011)

Always good service and not long waiting time.

Dec 24, 2013

Everyone was friendly. The doctor was straight and to the point. — Erica B. (Patient since Tue Dec 17 00:00:00 MST 2013)

Everyone was friendly. The doctor was straight and to the point.

Dec 18, 2013

They are warm and friendly there. I love going in. Makes me feel like apart of the family. — Marquita B. (Patient since Tue Apr 30 00:00:00 MDT 2013)

They are warm and friendly there. I love going in. Makes me feel like apart of the family.

Dec 17, 2013

From reception to billing, the entire staff was very professional and friendly. — Deanna Lori G. (Patient since Mon Dec 16 00:00:00 MST 2013)

From reception to billing, the entire staff was very professional and friendly.

Dec 17, 2013

I love this place! Everyone is friendly and helpful including the doctors. — Kewan E. (Patient since Mon Jun 20 00:00:00 MDT 2011)

I love this place! Everyone is friendly and helpful including the doctors.

Dec 13, 2013

No long waits. Seen at appointment time. Staff was very friendly and helpful, especially Matt. He too — William Y. (Patient since Fri Feb 24 00:00:00 MST 2012)

No long waits. Seen at appointment time. Staff was very friendly and helpful, especially Matt. He took time to go through catalogs and order frames for me. I would recommend this Eyecare Associates office to anyone.

Dec 7, 2013

Simply an awful experience. Melissa Rasmussen failed in multiple attempts to fill a simple bifocal pr — John B. (Patient since Fri Oct 14 00:00:00 MDT 2011)

Simply an awful experience. Melissa Rasmussen failed in multiple attempts to fill a simple bifocal prescription correctly. My vision was worse with the glasses they delivered than with no glasses at all, but was told that this was "normal". I find such definition of "normal" unacceptable. After spending almost $250 in the failed attempts, I had to request a refund. Fortunately, they provided a refund without argument. In addition, the 2 technicians who attempted to correct my glasses were condescending and arrogant in attempting to explain my dissatisfaction with the lenses as "normal". On the plus side, the tall gentleman with the beard (I did not catch his name) who fitted my eyeglass frames tried his very best to resolve the matter, but unfortunately was limited with what he had to work with. I will be looking for an different eye care provider.

Dec 6, 2013

The folks at Professional Eyecare Associates are super nice and friendly. I've had unsatisfactory re — Robert M. (Patient since Thu Jun 07 00:00:00 MDT 2012)

The folks at Professional Eyecare Associates are super nice and friendly. I've had unsatisfactory results from other eye doctors but was very pleased with Dr. Wally, felt like he really knows his stuff.

Dec 5, 2013

I am very pleased with my experiences at Professional Eyecare Associates. I needed some special atten — William K. (Patient since Thu Feb 28 00:00:00 MST 2013)

I am very pleased with my experiences at Professional Eyecare Associates. I needed some special attention to an eye glasses requirement and got excellent response. Thanks to all that have helped with my eye glasses. It was a team effort. My steering wheel on the Honda Pilot is square to the world. Billy Kilgore

Nov 29, 2013

Great service!! — David R. (Patient since Wed Jan 11 00:00:00 MST 2012)

Great service!!

Nov 20, 2013

Staff is very friendly and nice. — Wyatt S. (Patient since Thu Nov 15 00:00:00 MST 2012)

Staff is very friendly and nice.

Nov 18, 2013

They took very good care of me and were very thorough. — Aurea T. (Patient since Tue Nov 12 00:00:00 MST 2013)

They took very good care of me and were very thorough.

Nov 14, 2013

The glasses and contacts are working fine. The ordering of the contacts and glasses went well. When t — Stephen O. (Patient since Tue Sep 24 00:00:00 MDT 2013)

The glasses and contacts are working fine. The ordering of the contacts and glasses went well. When they came to the office, one on a Friday the other on a Monday, I picked up both with no problems on Tuesday. What I didn't like was receiving a text on Wednesday, letting me know to pick up my stuff. Also received a email on Wednesday requesting pickup which had already occurred.

Nov 14, 2013

Professional Eyecare Associates provided an excellent experience from beginning to end. When I called — Jonathan C. (Patient since Mon Nov 11 00:00:00 MST 2013)

Professional Eyecare Associates provided an excellent experience from beginning to end. When I called to make my appointment, the receptionist was quite helpful and I could almost see her smiling through the phone. Once I arrived, the front desk expedited paperwork I needed to complete and my appointment began almost on time. In all, I spent no more than an hour. Other than the squirming I did during the application of the eye drops, I had a great experience.

Nov 14, 2013

Everyone was most helpful and very accommodating. I was able to be seen on the same day I called in a — Betty Ann R. (Patient since Tue Feb 07 00:00:00 MST 2012)

Everyone was most helpful and very accommodating. I was able to be seen on the same day I called in and that was a relief!! Many thanks, Betty Ann Rea

Nov 8, 2013

Staff was very friendly. Doctor took time to address my concerns and discussed how other medical cond — Amanda E. (Patient since Thu Nov 07 00:00:00 MST 2013)

Staff was very friendly. Doctor took time to address my concerns and discussed how other medical conditions I have affect my eyes.

Nov 8, 2013

Love my new prescription sunglasses. Away from home and unable to pick up my new prescription regular — Charles C.

Love my new prescription sunglasses. Away from home and unable to pick up my new prescription regular glasses until I return but expect great things.

Nov 5, 2013

I truly enjoy the customer service and the welcoming atmosphere at Professional Eyecare Associates! — Aerial C. (Patient since Mon Mar 12 00:00:00 MDT 2012)

I truly enjoy the customer service and the welcoming atmosphere at Professional Eyecare Associates!

Nov 1, 2013

Everyone at PEA was friendly, efficient and helpful. Thank you very much — Dennis P. (Patient since Thu Aug 04 00:00:00 MDT 2011)

Everyone at PEA was friendly, efficient and helpful. Thank you very much

Oct 31, 2013

Excellent service, selection, and professionalism. — Charles C.

Excellent service, selection, and professionalism.

Oct 29, 2013

The staff members are all very friendly and helpful. Dr. Wally took the time to talk to me about my c — Bryan R. (Patient since Wed Oct 16 00:00:00 MDT 2013)

The staff members are all very friendly and helpful. Dr. Wally took the time to talk to me about my condition without me feeling like he was in a rush to get away, like I was the only person he had to see at the time and that it was important that I understood everything we discussed. This really means a lot to me while at a doctor's office. Dr. Ann was very thorough in her examination.

Oct 18, 2013

No rushing, appropriate time spent with me and my needs. I appreciate the timeliness of office operat — Madeline E. (Patient since Thu May 10 00:00:00 MDT 2012)

No rushing, appropriate time spent with me and my needs. I appreciate the timeliness of office operations and the availability of opticians and staff. Clean and comfortable environment, friendly and helpful staff.

Oct 16, 2013

As a special needs patient, Carrie was treated with an amazing amount of respect. Everyone worked wel — Carolyn J. (Patient since Wed Oct 05 00:00:00 MDT 2011)

As a special needs patient, Carrie was treated with an amazing amount of respect. Everyone worked well with her and all were very patient with her!

Oct 13, 2013

I could not drive for two hrs. and then it was bad . — Debra S. (Patient since Tue Sep 25 00:00:00 MDT 2012)

I could not drive for two hrs. and then it was bad .

Oct 7, 2013

Had a great time, the staff was very friendly . — Ryan L. (Patient since Wed Oct 02 00:00:00 MDT 2013)

Had a great time, the staff was very friendly .

Oct 4, 2013

Every one was friendly & very professional! — Terance L. (Patient since Wed Sep 26 00:00:00 MDT 2012)

Every one was friendly & very professional!

Oct 3, 2013

Quick, great, knowledgeable service by everyone. Really appreciate Dr. Bearden's help! Would recomme — Melinda E. (Patient since Thu Aug 02 00:00:00 MDT 2012)

Quick, great, knowledgeable service by everyone. Really appreciate Dr. Bearden's help! Would recommend Professional Eyecare Associates to everyone!

Sep 28, 2013

great experience. — Miriam M. (Patient since Mon Jan 07 00:00:00 MST 2013)

great experience.

Sep 25, 2013

The staff were friendly and courteous. Everything went very promptly and efficiently. I was back home — Anna Robin P. (Patient since Mon May 09 00:00:00 MDT 2011)

The staff were friendly and courteous. Everything went very promptly and efficiently. I was back home in no time at all!

Sep 25, 2013

Very personable and professional staff — Dillon J. (Patient since Thu Sep 19 00:00:00 MDT 2013)

Very personable and professional staff

Sep 22, 2013

I was greeted with a smile and a warm welcome .This is the best place for eye care. No long waits, fr — Robert L. (Patient since Mon Sep 17 00:00:00 MDT 2012)

I was greeted with a smile and a warm welcome .This is the best place for eye care. No long waits, friendly, competent and compassionate staff. Always positive, friendly and helpful.Willing to take sufficient time to answer questions and concerns. No way I would ever go back to previous eye care facilities in Jackson. Thank you for providing such excellent care.

Sep 18, 2013

Professional, friendly. — Constance W. (Patient since Wed Mar 30 00:00:00 MDT 2011)

Professional, friendly.

Sep 18, 2013

I had a wonderful experience there. The workers are so sweet & make you feel very comfortable. I espe — Kayla M. (Patient since Wed Sep 04 00:00:00 MDT 2013)

I had a wonderful experience there. The workers are so sweet & make you feel very comfortable. I especially enjoyed Jessica. Matt & Jessica didn't let me leave until I found glasses I was satisfied with completely. I can't wait to come back!

Sep 5, 2013

This was my first appointment; annual eye exam after relocating to the area. My daughter and wife had — william S.

This was my first appointment; annual eye exam after relocating to the area. My daughter and wife had previously been seen by the group during the summer. My exam resulted in a change to my Rxn that provided me with much clearer vision. Professional Eyecare Associates will now be my entire family's eyecare provider - I could not have been more satisfied with my experience. The entire staff is friendly and pleasant, and the facilities are first class. regards, Spence

Aug 26, 2013

Prompt friendly service. No pressure to buy. Got just what I asked for. I definitely recommend these — Charles C. (Patient since Wed Aug 21 00:00:00 MDT 2013)

Prompt friendly service. No pressure to buy. Got just what I asked for. I definitely recommend these people!

Aug 26, 2013

The folks at Professional Eyecare Associates are extremely helpful and nice. I never have to wait lon — Ellen S. (Patient since Mon Sep 26 00:00:00 MDT 2011)

The folks at Professional Eyecare Associates are extremely helpful and nice. I never have to wait long and the staff is very knowledgeable. I would highly recommend them to my friends and staff. Ellen Smith Tom Smith Land and Homes

Aug 22, 2013

I was contemplating leaving Professional Eyecare after a bad experience at the Ridgeland Office. I am — Vicki B. (Patient since Mon Aug 19 00:00:00 MDT 2013)

I was contemplating leaving Professional Eyecare after a bad experience at the Ridgeland Office. I am glad I stayed! employee was professional and attentive. I enjoyed my experience there.

Aug 20, 2013

On my arrival I was assisted promptly and everyone introduced themselves before treatments and Dr. Be — Rex T. (Patient since Thu Aug 15 00:00:00 MDT 2013)

On my arrival I was assisted promptly and everyone introduced themselves before treatments and Dr. Bearden was great... The office was clean and organized.

Aug 16, 2013

Great staff and doctors. Their staff is great at finding glasses for our children that are current an — Audrey K. (Patient since Tue Aug 14 00:00:00 MDT 2012)

Great staff and doctors. Their staff is great at finding glasses for our children that are current and look good. Tracy, Dr. W. and Matt make scheduling and having an appointment easy. Love receiving text message reminders, especially on day of each appointment.

Aug 15, 2013

The absolute best group of eyecare professionals my family have experienced. The staff is professiona — Electra Y. (Patient since Thu Mar 14 00:00:00 MDT 2013)

The absolute best group of eyecare professionals my family have experienced. The staff is professional, courteous, experienced, and knowledgeable. They were the 1st and only eyecare group to diagnose my daughter's cataract. Had I not made the decision to go there, the likelihood of us ever knowing is nill.

Aug 10, 2013

Oue experience with Professional Eyecare Associates was wonderful! I had to bring my 5 year old daugh — Brecken Y. (Patient since Fri Aug 09 00:00:00 MDT 2013)

Oue experience with Professional Eyecare Associates was wonderful! I had to bring my 5 year old daughter in for her very 1st check-up and everyone was awesome. They made my daughter feel at ease.

Aug 10, 2013

The staff was very friendly and the doctor was very thorough. The optical department has a large sele — Cynthia D.

The staff was very friendly and the doctor was very thorough. The optical department has a large selection of eyewear to choose from and many designer frames. I will recommend all my friends to Professional Eyecare Associates.

Aug 6, 2013

Very pleased with the service and... — Mark F. (Patient since Thu Jul 25 00:00:00 MDT 2013)

Very pleased with the service and the follow-up. The rest of my family will now use this clinic for they eyecare.

Jul 26, 2013

Ordered 2 boxes of contacts 2 weeks... — Linnae H. (Patient since Wed Apr 20 00:00:00 MDT 2011)

Ordered 2 boxes of contacts 2 weeks ago yesterday. Normally takes a couple of days to come in. I called a week after ordering and told not in and would send message to Rep and call me. I had to call two more times to check status, never getting explanation or apology for taking so long. When I picked up contacts yesterday, still didn't get reason for taking so long, "I guess they were on back order". Not the best customer service.

Jul 26, 2013

Been a patient for years. Great... — John B. (Patient since Tue Jul 23 00:00:00 MDT 2013)

Been a patient for years. Great service, attentive doctors and staff. Beautiful surroundings. I would not want to go anywhere else.

Jul 24, 2013

This was my first time to visit. — Cheryl H. (Patient since Thu Jun 20 00:00:00 MDT 2013)

This was my first time to visit. Could have not be treated better. Highly recommend anyone looking for an Eyecare Associate.

Jul 23, 2013

Everyone is always friendly and... — Charles C. (Patient since Fri Jul 06 00:00:00 MDT 2012)

Everyone is always friendly and works hard to get you in and out.

Jul 17, 2013

Well Done. — Glenn H. (Patient since Thu Jul 11 00:00:00 MDT 2013)

Well Done.

Jul 15, 2013

On time; pleasant personnel; good... — Beverly W. (Patient since Thu Jan 31 00:00:00 MST 2013)

On time; pleasant personnel; good testing.

Jul 15, 2013

Everything went nice and smooth. — Ken J. (Patient since Tue Jul 03 00:00:00 MDT 2012)

Everything went nice and smooth.

Jul 15, 2013

As always, very friendly people... — Grover H. (Patient since Tue Nov 15 00:00:00 MST 2011)

As always, very friendly people work there. The staff is great and I know Ashley misses all of you. Keep up the great work and we'll see you again soon............

Jul 15, 2013

In and out in 30 minutes! The doctors... — Haley H. (Patient since Mon Jun 25 00:00:00 MDT 2012)

In and out in 30 minutes! The doctors seem to really care about your eyes and helping you find the best solution to see better!

Jul 11, 2013

good. — Marie H. (Patient since Tue Jul 02 00:00:00 MDT 2013)

good.

Jul 4, 2013

Brittany took great care of me. — Chris G. (Patient since Tue Apr 05 00:00:00 MDT 2011)

Brittany took great care of me. I really appreciated her quick response to my needs.

Jun 25, 2013

Great service. — Ryan D.

Great service.

Jun 24, 2013

Fantastic!!!! — John S. (Patient since Fri Jun 21 00:00:00 MDT 2013)

Fantastic!!!!

Jun 23, 2013

Everyone was nice and friendly... — Debra H. (Patient since Wed Feb 16 00:00:00 MST 2011)

Everyone was nice and friendly from front door to examine room will b back again te service was quick didn't have me waiting long at all Great Service have already told my coworker about you guys.

Jun 22, 2013

I bring my husband who is disabled,... — Mark C. (Patient since Thu Apr 19 00:00:00 MDT 2012)

I bring my husband who is disabled, in a wheel chair, and can not move his arms or legs. The staff have all been wonderful and very patient including Dr. Bearden. They try so hard to accomadate us and to make him comfortable.

Jun 14, 2013

The staff and doctors at Prof. — Rebecca B. (Patient since Thu Jun 07 00:00:00 MDT 2012)

The staff and doctors at Prof. Eyecare are amazing -- from knowing us as we walk in, to figuring out what insurance pays for, to understanding my family's varied vision issues, to helping with new contacts and glasses, I just can't say enough good things.

Jun 14, 2013

Quick. Professional. Courteous. — Robert B. (Patient since Tue Jun 11 00:00:00 MDT 2013)

Quick. Professional. Courteous. Helpful. Highly recommend.

Jun 12, 2013

The service and doctors are great,... — Frank K. (Patient since Fri Jan 21 00:00:00 MST 2011)

The service and doctors are great, but the billing / paperwork department are the worst I have ever dealt with. I will never do business there again!

Jun 11, 2013

Really liked Dr. Melissa....quick,... — Betty Ann R. (Patient since Tue Feb 07 00:00:00 MST 2012)

Really liked Dr. Melissa....quick, pleasant visit - just what I like!!

Jun 6, 2013

I WAS WELL TAKEN CARE OF AND VERY... — Ellean C. (Patient since Mon May 09 00:00:00 MDT 2011)

I WAS WELL TAKEN CARE OF AND VERY FRIENDLY PEOPLE

Jun 1, 2013

Ms. Cindy provided excellent assistance... — Todd W. (Patient since Wed May 29 00:00:00 MDT 2013)

Ms. Cindy provided excellent assistance to myself, wife and son picking out our new glasses!

May 31, 2013

Dr. Walley did a great job and... — Kim G. (Patient since Wed May 29 00:00:00 MDT 2013)

Dr. Walley did a great job and I was very impressed.

May 30, 2013

excellent — Jimmie G. (Patient since Wed Apr 24 00:00:00 MDT 2013)

excellent

May 29, 2013

Everyone was so helpful and polite. — Yolanda W. (Patient since Fri May 24 00:00:00 MDT 2013)

Everyone was so helpful and polite. I really enjoyed the experience. Thank you so much!

May 29, 2013

Excellent — Shamla M. (Patient since Thu Apr 25 00:00:00 MDT 2013)

The service was excellent and I am enjoying my new glasses!

May 27, 2013

Sweet, friendly and knowledgeable... — Peggy L. (Patient since Thu May 16 00:00:00 MDT 2013)

Sweet, friendly and knowledgeable Doctors & staff. The girls in the office were very helpful in helping me pick out just the right frames to fit my facial features and lifestyle.

May 23, 2013

The Madison, MS office has the... — Colton W. (Patient since Wed May 23 00:00:00 MDT 2012)

The Madison, MS office has the nicest, most helpful employees. My son has Down Syndrome. Whenever I take him to an appt there, they are so sweet to him. I love those folks!!

May 22, 2013

Great Service !!!!! — Mira W. (Patient since Thu May 16 00:00:00 MDT 2013)

Great Service !!!!!

May 17, 2013

Great service by great people — James B. (Patient since Wed Feb 20 00:00:00 MST 2013)

I have visited several different eye care professionals/clinics I the past few years and I can honestly say this group is just great. The staff is professional yet very personal but not to the point of being pushy. From the doctors to the opticians and the business office staff everyone was just great!

May 16, 2013

Wow... — Stacy M. (Patient since Fri Feb 11 00:00:00 MST 2011)

The staff is friendly and helpful and the doctor are top notch! If you want to see this is the place to be...

May 14, 2013

Fast, competent and personal service. — Scott H. (Patient since Wed May 08 00:00:00 MDT 2013)

Fast, competent and personal service.

May 10, 2013

Great service. Didn't have to wait... — Julion L. (Patient since Mon Apr 30 00:00:00 MDT 2012)

Great service. Didn't have to wait and exam was efficiently done.

May 7, 2013

Very pleased. I'd recommend Professional... — Frank S. (Patient since Tue Apr 21 00:00:00 MDT 2015)

Very pleased. I'd recommend Professional Eyecare to anyone.

May 4, 2013

I'm Alondriya's dad. She was well... — Alondriya C. (Patient since Thu Jan 19 00:00:00 MST 2012)

I'm Alondriya's dad. She was well pleased with her visit and excited about getting her first pair of glasses!

May 3, 2013

As always, very good service, friendly... — Betty J. (Patient since Fri Apr 22 00:00:00 MDT 2011)

As always, very good service, friendly staff, professional care in filling prescription.

May 1, 2013

Everything was great. Thanks. — Chris G. (Patient since Tue Apr 05 00:00:00 MDT 2011)

Everything was great. Thanks.

May 1, 2013

The staff was excellent and very... — Shamla M. (Patient since Thu Apr 25 00:00:00 MDT 2013)

The staff was excellent and very polite and they saw that my needs were met while deciding and selecting my new glasses. I will continue to go there for my EyeCare needs.

Apr 26, 2013

All personnel were couteous and... — Walter H. (Patient since Mon May 09 00:00:00 MDT 2011)

All personnel were couteous and professional. They got me in and out quickly. Very good experience.

Apr 25, 2013

You were very caring and patient... — Macy G. (Patient since Tue Apr 23 00:00:00 MDT 2013)

You were very caring and patient with me. Thank you!!!

Apr 25, 2013

Very professional, thorough and... — Michael W. (Patient since Wed Jan 04 00:00:00 MST 2012)

Very professional, thorough and actually saw me at my appointment time.

Apr 23, 2013

Very professional and caring. Excellent... — Debra B. (Patient since Wed Aug 10 00:00:00 MDT 2011)

Very professional and caring. Excellent service

Apr 22, 2013

As always, I had a great experience! — Karine G.

As always, I had a great experience!

Apr 21, 2013

The receptionist is always easy... — Leah W. (Patient since Tue Aug 23 00:00:00 MDT 2011)

The receptionist is always easy to work with and the DR and his Assistant are very good and take the time to answer any questions.

Apr 19, 2013

The staff was very helpful and... — Courtney D. (Patient since Fri Apr 12 00:00:00 MDT 2013)

The staff was very helpful and kind. The facility is also really nice and welcoming.

Apr 18, 2013

The receptionist has ALWAYS been... — Cindy W. (Patient since Thu Apr 28 00:00:00 MDT 2011)

The receptionist has ALWAYS been very nice and friendly. The girl who did my testing/screenings was nice and took time to explain what she was doing. The doctor I saw was very nice and professional. This was definitely the best visit I have had at a doctor's office in a long time.

Apr 9, 2013

A professional staff. — Christopher G. (Patient since Mon Apr 08 00:00:00 MDT 2013)

A professional staff.

Apr 9, 2013

Quick, easy, and friendly service! — Eulanda A. (Patient since Tue Mar 29 00:00:00 MDT 2011)

Quick, easy, and friendly service!

Apr 5, 2013

The staff is always attentive from... — Linnae H. (Patient since Wed Apr 20 00:00:00 MDT 2011)

The staff is always attentive from the moment you walk in throughout the appointment and as you walk out the door. A pleasant place.

Apr 4, 2013

Annual Visit — Eduardo M. (Patient since Mon Mar 07 00:00:00 MST 2011)

I appreciated the attention regarding my annual eye exam and a new set of prescription lenses and frames. All was handled promptly from being greeted by Tracy to getting fitted by Cynthia whose good taste is only outdone by her charm and sense of patience.

Apr 4, 2013

Everyone in the office was great! — Ruthie H.

Everyone in the office was great! Very friendly. I definitely will be returning

Apr 4, 2013

The staff was very patient and... — Mark V. (Patient since Fri Feb 15 00:00:00 MST 2013)

The staff was very patient and helpful in determining the proper eyeware for me.

Mar 21, 2013

Love to go to Professional Eyecare. — Debbie F. (Patient since Thu Feb 03 00:00:00 MST 2011)

Love to go to Professional Eyecare. Everyone is so nice and professional.

Mar 19, 2013

Great. — James H. (Patient since Thu Mar 08 00:00:00 MST 2012)

Great.

Mar 15, 2013

Professional Eye Care is just that... — Pamela M. (Patient since Fri Oct 21 00:00:00 MDT 2011)

Professional Eye Care is just that and more! They are professional and customer service is amazing! Everyone there makes you feel welcome from the time you walk in the door until you leave. They have all the newest technology to make sure your eyes and needs are taken care of. Also, they have a fabulous selection of eyeglasses and sunglasses to choose from with someone to make sure you get the look and fit that makes you feel fabulous! They have taken care of my eyes for years!

Mar 10, 2013

AWESOME experience! you ROCK!! — Allison G. (Patient since Thu Mar 07 00:00:00 MST 2013)

AWESOME experience! you ROCK!!

Mar 9, 2013

Excellent service!!!!! — Braden F. (Patient since Thu Mar 07 00:00:00 MST 2013)

We would recommend them to a friend. Thanks for taking care of my family.

Mar 9, 2013

This was not the best service that... — Mildred D. (Patient since Thu Feb 28 00:00:00 MST 2013)

This was not the best service that I have received in comparison to other eyecare services. The proper information was not givien to me at the time of service, with 2 calls later from me inquiring about an order that should have been placed a week ago. I received a call a week later stating that the order had not been placed.

Mar 7, 2013

The eyes care work so very hard... — Latonya B. (Patient since Thu Feb 16 00:00:00 MST 2012)

The eyes care work so very hard to make sure i was pleased.Even when it's was closing time and I got the glasses i wanted the same day. Thanks!!!

Mar 6, 2013

staff was very professional and... — Yvonne S. (Patient since Fri Feb 18 00:00:00 MST 2011)

staff was very professional and courteous. Dr. Michelle was professional and informative.

Mar 5, 2013

We just moved to area from Missouri. — William K. (Patient since Thu Feb 28 00:00:00 MST 2013)

We just moved to area from Missouri. Your clinic was recommended. I did arrive on the wrong date but your staff made room for me. As it turned out, the vision exam was long over due. Dr. Bearden diagnosed an eye problem that needed attention. I will get my new glasses from your staff. I will need a follow-up exam for the eye problem. It is scheduled in 6 months. Thanks.

Mar 2, 2013

I had a great experience. The minute... — Randee W. (Patient since Wed Feb 27 00:00:00 MST 2013)

I had a great experience. The minute I walked in the door I was taken care of by friendly, professional staff. Everyone was very informative and explained in detail what was happening. All my questions were answered. Cynthia was especially helpful when I selected glasses. I highly recommend Professional Eyecare Associates. Thank you to everyone who made my visit so pleasant.

Feb 28, 2013

The staff at Professional Eyecare... — Wykeshia G. (Patient since Wed Feb 20 00:00:00 MST 2013)

The staff at Professional Eyecare Associates were awesome. The environment was very pleasant. Everyone was very polite and helpful.

Feb 23, 2013

How are my glasses? — Grover H. (Patient since Tue Nov 15 00:00:00 MST 2011)

Wow, can't ask for anything better. These have got to be the best set I have ever owned. I would like to say that all the associates that were involved are 5 stars. Thank you all. Great service.

Feb 23, 2013

Always a good experience — Alton F. (Patient since Tue Feb 08 00:00:00 MST 2011)

Always a good experience

Feb 22, 2013

Loved it. Staff was really nice... — Mary T. (Patient since Thu May 12 00:00:00 MDT 2011)

Loved it. Staff was really nice and helpful. Always ready to answer any questions I have!

Feb 21, 2013

I have always been pleased with... — Julie M. (Patient since Tue Feb 15 00:00:00 MST 2011)

I have always been pleased with the treatment I receive from the staff at Professional Eye Care. The staff is professional and knowledgeable and very helpful. The doctors are very thorough and never rush through an examination. They always have time to talk about options and follow through.

Feb 20, 2013

It was an excellent experience. — GiGi B. (Patient since Tue Feb 19 00:00:00 MST 2013)

It was an excellent experience. Being new to the community I had no idea where to go for my exam. I called around and even stopped in at another office (I found them to be unprofessional so I left). However, after contacting

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