Reviews

Always a joy to enter this office. Everyone is always kind and friendly. Dr. Bearden is one of the nicest, most professional people I have ever dealt with. Thanks to all of you!

May 21, 2019

Very quick!! I was in and out and everyone was so nice. Great experience.

May 17, 2019

They were very professional yet friendly! PEA fosters a comfortable and non-intimidating atmosphere and patiently answers all questions. Who would have thought I'd look forward to my next eye appt!

May 16, 2019

Great people and service. Very friendly, helpful and happy staff. Would recommend them to everyone.

May 11, 2019

Great service my Dr answered every question

May 3, 2019

Excellent service. I had an unusual situation and my problem was addressed thoroughly.

Apr 19, 2019

My wife and I like to do business with the same providers if we feel like we are appreciated. Professional Eyecare has always made us feel that way and we have been going to them for many years. I also like how they explain everything and show comparisons with current and prior visits to demonstrate any change whether its improved, stayed the same or become worse. We do miss some of their prior employees that left.

Apr 13, 2019

Everyone @ P.E.A. are always very helpful and friendly, always smiles and greetings from them. Finally a doctor's office i don't mind going to!! They treat you like you matter and not just another patient :)

Apr 11, 2019

Professional, knowledgable and courteous!

Apr 3, 2019

Most organized and well run eye doctor's office I have visited in my 25 years of wearing contacts and glasses. Every employee was really nice and professional from the initial phone call to set up the appointment all the way through the Doctor and girl who took my payment. I just moved back from Dallas and am very comfortable in saying I have found my eye doctor for the years to come. The Doctor was very personable and even made sure my contacts were 100% the ones that fit correctly and didn't irritate my eye. I would highly recommend this group for your eye care. Respectfully, Patrick

Apr 1, 2019

Seen by doctor within 8 minutes of arrival. Ok Staff was welcoming & friendly, efficient. Notification of new glasses being available for pickup within 72hours of office visit

Mar 23, 2019

Wonderful and friendly staff! Doctor Melissa is our favorite and the ladies in the optical shop are super helpful!

Mar 18, 2019

Awesome customer service 😊😊

Mar 9, 2019

Great service! Very efficient!

Mar 9, 2019

Due to the level of customer service, quality care and genuine concern for patient needs my family and I will not go anywhere else for our optical needs. Dr. Melissa Rasmussen is honestly one of the best! In this day and age who expects a text message from their eye doctor checking on you after an emergency visit.

Mar 8, 2019

Great Service! Friendly Staff! I will recommend to family and friends! 5 Stars!!!

Mar 7, 2019

I am always pleased to come into the office as everyone is cheerful and pleasant. The girls that work with people fitting glasses are extremely helpful and answer all questions.

Mar 1, 2019

Professional Eyecare Associates lives up to it's name every time. They are professional, friendly, and very helpful from my eye exam to the selection of my eye wear.

Mar 1, 2019

Dr. Melissa and staff are great - all are efficient, pleasant and professional! Highly recommend them!

Feb 28, 2019

Everything was perfect =)

Feb 24, 2019

Everyone was very helpful and super nice!!! Lovely staff

Feb 24, 2019

Awesome staff, great atmosphere with friendly smile. Would highly recommend my family and friends.

Feb 21, 2019

We absolutely LOVE the whole crew! Everybody is always so nice and helpful 🖤 we drive all the way from Brandon just for this group!

Feb 21, 2019

Thorough and friendly. Dr. Melissa really went the extra mile!!

Feb 18, 2019

Everyone at Professional Eyecare in Madison is like family who welcomes me when I go in, does everything possible to take care of my sight and calls to check on my the next day. They are caring and professional, and I appreciate them.

Feb 18, 2019

Good staff, highly trained employees.....

Feb 15, 2019

Professional and courteous. Thanks

Feb 9, 2019

Great customer service from all employees.

Feb 4, 2019

I am so grateful to Professional Eyecare Associates. I went in to my appointment not knowing I had a detached retina. I was immediately referred to the hospital for surgery and the staff at Professional Eyecare made it a swift and smooth process for me to have surgery within hours.

Feb 4, 2019

Very prompt and professional service. Great experience will recommend to friends and family.

Jan 30, 2019

I would recommend Professional Eyecare Associates in Madison, MS to anyone because they establish a great work ethnic and express generosity towards their customers! This is a spectacular atmosphere.

Jan 25, 2019

PEA does a great job ot taking care of their customers. I needed an adjustment on my contact prescription and they did it in one day and got me a new supply in 2 days. Great Service!

Jan 23, 2019

The staff from when you walk in to check in, to taking your tests, to meeting with the doctor, and then finding the perfect glasses for yourself were amazing. Very polite, happy, and you could tell they love their jobs! I will definitely be referring people here.

Jan 21, 2019

Always attententive, thorough, and friendly.

Jan 14, 2019

The front office is so helpful and Dr Melissa is always wonderful ! T you for giving us a great place to take our entire family :)

Jan 5, 2019

The nicest people and Doctor!

Dec 24, 2018

The entire team is extremely professional. The office is well appointed and they have a large selection of designer frames. In my opinion I received the best eye care available.

Dec 22, 2018

I experienced my first eye appointment at Professional Eyecare Associates. Everyone on staff was helpful, caring and willing to take the time to answer all my questions. I'm thankful to have chosen such a great practice and look forward to future appointments!

Dec 20, 2018

Everything was great including staff.

Dec 7, 2018

Professional Eyecare in Madison, MS is absolutely Amazing. The staff goes above & beyond to take care of you. Thank you for helping our daughter with her contact.

Dec 7, 2018

Friendly and professional.

Dec 7, 2018

Very professional from front office to back

Dec 6, 2018

Very kind and courteous staff. Memry Thompson was extremely nice and very helpful.

Dec 4, 2018

I got my appointment quickly and was checked thoroughly by Dr. Melissa. Was not excited about outcome as I have to have an additional treatment for cataracts.

Nov 28, 2018

I was 100% pleased with staff of Professional Eyecare Associates.

Nov 16, 2018

Five stars and would recommend anyone to go there.

Nov 8, 2018

Great service and experience. The doctors and technicians were very knowledgeable and helped me with everything I needed. Great experience.

Oct 29, 2018

I had a wonderful experience at Professional Eyecare Associates! The staff was so nice and helpful and didn’t make me feel rushed or as if i was a burden to them. I felt like i was in good hands and i loved that the exam was so thorough. Would highly recommend!

Oct 28, 2018

I will return every year to get my eyes checked from these wonderful woman here at Professional Eyecare Associates. They waste no time and get me in and out in a jiffy. They are always kind and sweet and a blessing to be around. I highly suggest them to all of my friends for their eyecare needs. :-)

Oct 22, 2018

Very professional with courteous staff.

Oct 18, 2018

Very professional and courteous

Oct 11, 2018

I absolutely love this office. Everyone is so helpful and very kind. They work quickly and efficiently. Everything is on point and the office is clean and so beautiful. The selection of glasses is great too!

Sep 27, 2018

Awesome place and people!

Sep 12, 2018

I love Professional Eyecare Associates! They are always staying up-to-date with the newest technology in eyecare, they are knowledgeable and they are incredibly friendly. I've been to several other practices in town and over my lifetime. Nothing compares to them. I'd definitely recommend scheduling a visit with them!

Sep 6, 2018

I would recommend them to anyone that needs anything that has to do with the eyes.

Sep 2, 2018

Very friendly and professional service

Aug 22, 2018

Satisfied with the visit, learn what they have found and I am happy with results than I had from a different eye clinic.

Aug 13, 2018

I had to visit this office 3 times to get an eyeglass prescription only to find out 3 pair of eyeglasses later, I still can't use them. Very disappointed, should have been the right prescription the first time. I'm not going back for a fourth time. Doctor and staff are very nice, however my eyeglasses are useless.

Aug 10, 2018

Courteous staff ! Always short wait time and my appt is already made for next year !

Aug 9, 2018

Dr. Lyons and Whitney have been great. I appreciate their professionalism and treatment. I asked the lady that handles billing if I could get a copy of the receipt for my surgery she quickly looked at my account and saw the billing was done out of the Canton office. She got on the phone and when I was finished with my exam I walked by her area and she handed me a copy of the bill. Great service all the way around.

Aug 6, 2018

My visit was great , everything was prompt and professional!

Jul 23, 2018

I appreciate the way that you were able to work me in Friday. As always the Doctor and staff are very professional and courteous.

Jul 2, 2018

Did not have to wait-visit was quick and complete. Staff is always courteous and pleasant.

Jun 25, 2018

Amazing staff, super quick, and we love doctor Melissa

Jun 22, 2018

The staff is helpful and very professional - using the latest techniques. The optical shop has a good selection of eyeglasses.

Jun 21, 2018

From the minute I walked in, I felt welcomed! All the members of the staff are truly professional. Dr. Bearden was patient and explained everything clearly.

Jun 11, 2018

Staff are friendly and professional. Office is always neat and clean

Jun 4, 2018

Great staff, great service!

May 29, 2018

The experience at Professional Eyecare Associates is always great.

May 28, 2018

Dr. Bearden is the best EVE!!!! I have followed him for years...

May 21, 2018

Every single time I have come to Professional Eyecare Associates, which has been at least once per year for the past 4 years, I have been greeted with a friendly and attentive staff. Their customer service is among some of the best I have ever received. Dr. Melissa Rasmussen was amazing and so personable. The ladies helping me order my glasses and sunglasses were very helpful and informative. I will be coming back here for many more years.

May 10, 2018

Very friendly staff and great Doctor!!

May 7, 2018

Wonderful experience! Everyone is so nice and helps you get exactly what you want.

May 2, 2018

I always have a great experience with your doctors and nurses. Everyone is friendly and makes the visit a pleasant one!!

Apr 27, 2018

Staff is always very pleasant and professional.

Apr 11, 2018

Great bunch of folks! Was treated with respect , kindness, attentive, all while wearing a smile. Couldn’t ask to be cared for any better than that!!

Apr 5, 2018

Very curtious and professional staff! They went above and beyond to take care of my needs with adjusting to multifocal contacts!

Apr 2, 2018

I recommend this facility as the staff is so courteous and efficient and doctors take time with you and explain everything to you.

Mar 29, 2018

Such a friendly and helpful staff. The have such a wonderful variety of eye wear. Highly recommend!

Mar 23, 2018

Staff very professional. Dr. Julie very informative. I’m glad I kept that appointment

Mar 16, 2018

Wonderful team! From scheduling appointments, greeted by the staff, to the exam and fitting of contacts and/or glasses! I'm also very impressed that there was concern regarding the retinas, in each eye, and was referred to a specialist. The concern was valid and I ended up having both eyes lasered. All that said, concern & passion is greatly appreaciated by all!

Mar 14, 2018

My daughter lost her last right contact in an unfortunate incident with a sink on a Sunday morning of an important volleyball tryout. We were waiting on trials to come in at the time but like I said it was a Sunday how would we get them if they were in. In desperation I Facebook messaged our optimist...she wasn't my friend on Facebook but I thought it was worth a shot. I put my cell number in the text. Within a few minutes she text me and said she would run by the office after church and check to see if the trails were in. Sure enough the trials were in and she put them in their mailbox for me, Needless to say Professional Eyecare Associates has a customer for life!

Mar 1, 2018

Very efficient. Always pleasant. Always take time with patients and answers questions.

Feb 23, 2018

First time patient. I was very impressed by their professionalism and advanced technology regarding my eye exam. I was pleasantly surprised by their willingness to help out patients who want to obtain contacts as well as glasses when they know that insurance will not cover both expenses. I would HIGHLY recommend Professional Eyecare Associates to anyone!

Feb 21, 2018

Absolutely loved our visit. Everyone was welcoming and inviting. Took very good care of Zoey and she left feeling more beautiful than ever.

Feb 9, 2018

Always professional atmospher from front desk to Optometrist to technician helping with glasses purchasing!!! My husband and I are both pleased!!

Feb 8, 2018

Best eye appointment in a long time! The front desk staff all had friendly smiles on and were very nice. I was seen by the nurse very quickly and she was very friendly. She went through all the set up steps efficiently and got everything ready for her doctor. The doctor came in quickly and addressed my issues well. She was able to prescribe me contacts specifically for my needs. After trying on the contacts, I was able to easily checkout in the back without any fuss! Definitely the quickest and most efficient eye exam I’ve had. Great quality care and friendly staff.

Jan 26, 2018

My experience was very pleasant. The staff was quite professional as well.

Jan 17, 2018

Made this appointment with Dr. Beardon so he could explain to my elderly mother how to cope with macular degeneration. He is my eye doctor and is always so patient and willing to take time to answer questions. Did a fantastic job with my mother and helped her to understand what at least 2 other doctors had failed to do. - Barbara Berry

Jan 16, 2018

Staff is friendly and very helpful. Dr. Melissa is very thorough and explains exactly what she is looking for and what she finds. I was able to schedule a convenient appointment and my optical needs were met with great professionalism. Waiting room is relaxing. Would recommend this practice without reservation.

Dec 28, 2017

Excellent visit, no waiting, staff is very friendly and the Dr. is a professional

Dec 5, 2017

Melissa is the best....wouldn’t trust anyone else to be my eye doctor!!

Dec 4, 2017

Extremely professional atmosphere!

Dec 2, 2017

Professional staff. Doctor spent time answering the questions I had

Nov 29, 2017

Great experience! I had an eye injury and they were able to see me within 30 minutes!

Nov 6, 2017

Love Dr. melissa and GREAT staff!

Nov 3, 2017

Great folks; good service.

Nov 2, 2017

Very professional. I told my husband and he also scheduled an appointment for new glasses. Fran

Nov 1, 2017

The employees were friendly and very nice. That was my first time going there and it seemed like I had gone there before. The atmosphere and location of the office is convenient.

Oct 30, 2017

So far so good, I know I am a special circumstance but Dr Melisa did great. I got 5 pair of glasses

Oct 26, 2017

The entire staff was great. Thank everyone for your help! Will be coming back

Oct 23, 2017

Great staff, prompt exam. Thanks!

Oct 20, 2017

Prompt, courteous, professional service. Automated messaging is a waste of time and irritating. Selecting frames and help with insurance is very much appreciated.

Oct 16, 2017

Amazing service. I always love coming in for my appointments.

Oct 9, 2017

Every one is very friendly. Office is nice and comfy .

Oct 4, 2017

Great doctors and support staff! My daughter was fitted for contacts last week and the patience they showed in helping her learn how to put them in and out by herself was amazing!

Sep 26, 2017

I like that the doctors and staff at Professional Eyecare Madison has always been very professional, courteous and helpful.

Sep 22, 2017

i was not happy at all the dr taking over for my dr did not seem to know anything about me and they should have let me know my dr was out I could of rescheduled I was not happy at all

Sep 20, 2017

Although the staff are very friendly, we always have to wait an extended period of time for our exam. Our most recent visit I scheduled 8am appointments for my kids so that we would be seen quickly and I could get them off to school. We were not called back until 8:50am which is a little ridiculous. We have always waited almost an hour when we are seen here.

Sep 18, 2017

I have always been completely satisfied with my care from Professional Eye Care. I really trust Dr. Bearden, and the eye care he provides. The supporting staff is also second to none! From the techs that perform some of the exams, to the check out staff up front. All are ALWAYS super friendly and they try their best to help you in any way they can! You guys are truly the very best eye care professionals in the business! Keep it up!

Sep 5, 2017

Was great facility clean and nice staff and drs

Aug 31, 2017

Always professional and helpful!

Aug 22, 2017

Brittnay was amazing. She made feel at home and st ease during the process.

Aug 21, 2017

As always Dr. Mellissa took great care of me and her staff was great!

Aug 9, 2017

Always a good experience

Aug 7, 2017

Your customer service was marvelous. Your tech explained everything before the exam even the options that I had for glasses. She was very friendly. The optometrist that saw me was very nice and she explained everything before she did the exam and she confirmed what her tech stated. They were also patient with my situation driving from Gulfport MS. I did get there on time but I was relaxed in being late. Thank you so much for your patience and understanding.

Aug 7, 2017

Professional and courteous as always! Convenient location - love the new eye photography instead of being dialated. Great technology!

Aug 3, 2017

I was not happy to hear of the new copay for material really what is a material copay. And was happy to pay 2 copays. So of the staffs wasn't so friendly and some was really friendly. Overall I will not refer anyone to this company. Too many copays I was railroad on those fees.

Aug 2, 2017

The customer service was awesome!! I felt like I was in a family atmosphere

Jul 17, 2017

This was my first time at the eye doctor since I've never had any problems with my eyes and assumed they tell everyone they need glasses even if they don't, but they were very good and honest since they told me I could get some glasses if I wanted but I'd be perfectly fine without them. Everything went smoothly and I was impressed.

Jul 17, 2017

Awesome experience, staff super friendly very knowledgeable and helpful. Would highly recommend.

Jul 17, 2017

I love it when a doctor and staff take time to make you feel like you are a patient, not an item on a check list. This was my first eye visit in a while and the last appointment of the day. They were patient with me and answered all my questions.

Jul 17, 2017

Great service and great staff

Jul 7, 2017

Always a pleasure to visit your clinic. Friendly, knowledgeable, pleasant atmosphere.

Jun 26, 2017

short wait time. complete exam

Jun 9, 2017

LOVE the ladies at PEA in Madison!

Jun 1, 2017

I love this office. Everyone is polite, friendly and helpful. The building itself is clean and modern.

May 25, 2017

I was very pleased! Dr Melissa and her staff are always very kind and helpful!

May 25, 2017

I went to my appointment on may12017 I was told that my glasses will take 7-10 days as of today I still haven't received my glasses every time I call which is everyday all I get is excuses very dissatisfied

May 24, 2017

I always look forward to my visit. Everyone is friendly and the office atmosphere is calm and soothing. Keep up the great work! See you next year.

May 24, 2017

My appointment went off without a hitch. I was taken in on time and seen immediately. The staff and doctor I saw were friendly and saw to my needs. I feel that I received excellent service!

May 23, 2017

Always nice to visit this office....all are great...especially, Dr. Bearden...

May 23, 2017

This was an awesome experience! Everyone was very friendly and energetic! As soon as I walked in I was greeted with a warm welcome and nice smile! The time of the visit was short and quick! ( Did not have to wait long, loved this!) Each person engaged in conversation with me, to at least make me feel at home! AWESOME! The entire staff was wonderfully! I think I've found my permanent Doctor!

May 22, 2017

I drive from Nashville once a year to come here! The frame selection is AMAZING!! Thank y'all so much! Y'all have the best staff and are always so friendly!

May 17, 2017

Super nice and professional!!! The staff were very attentive and Dr Rasmussen was quick to get me in, answered all my questions and was really nice! Great place. I highly recommend them.👍👌

May 2, 2017

Very pleased with the entire organization.

May 1, 2017

Everything was great except for my eyes being dialated and not warned or given any protection when I walked out into the bright sun! It blinded me!!!! As a disabled veteran , If I had known you did not have a selection of frames for me to choose from, and that I would have to go all the way downtown to choose from frames at the VA, I would have used someone else like I did last time! If you are going to take veterans as patients then please have frames avaiable for them to choose from and not make things inconvient for them. Fortunately I have an appointment at the VA on May 1st. It's a shame I have to wait 10 days to choose a frame!!! Three years ago I visited a company that has frames on the site. I will ask for them next time. I'm disappointed in you! I doubt you will post this review!

Apr 24, 2017

Great service. Friendly staff!!

Apr 17, 2017

I appreciate the clinic for seeing me on short notice, the staff was as always friendly and competent.

Apr 13, 2017

Everyone was so nice and helpful. Very professional and made me feel very comfortable. Office was clean, neat, well stocked, and very well laid out. Thanks for taking care of my eye care needs. Jane Hendricks

Apr 10, 2017

BEST CARE I HAVE EVER HAD AT AN EYE EXAM. YOUR TECH WAS VERY PROFESSIONAL ,THOROUGH AND FRIENDLY. I THINK SHE DESERVES A RAISE..

Apr 4, 2017

Great service and fast! I got an appointment the same day!

Apr 3, 2017

Very very great experience and the staff was great. I went on lunch break and was able to make it back to work before my lunch was up.

Mar 29, 2017

Very professional and helpful.

Mar 22, 2017

Everyone there was so courteous and helpful. Dr Melissa is very thorough.

Mar 16, 2017

The appointment was professionally carried out.

Mar 11, 2017

Your eye clinic has a wonderful staff of very nice people and I really liked my eye doctor. I feel very configent I am receiving top-rate eye care. I recommend your clinic to whomever asks. Thank You

Mar 11, 2017

The service was great the only thing I didn't like was I wasn't called nor text when my contacts came back I had to call them and the contacts had been back for 7 days

Mar 10, 2017

The service was excellent!

Feb 18, 2017

I had a great experience. Everyone in the office was so friendly and helpful. I'll definitely be back!

Feb 17, 2017

Always a pleasant place to come to, workers are friendly and warm and put you at ease immediately.

Feb 16, 2017

Very through, very friendly, great visit.

Feb 12, 2017

great visit just like always

Feb 3, 2017

The staff and doctor were very friendly and professional. Thank you for your continued care for my daughters eyes!

Feb 2, 2017

I enjoyed my first experience at PEA. The wait was minimal and the staff were all friendly and professional.

Jan 16, 2017

Great office! Wonderful professional staff!

Jan 13, 2017

Good friendly service. Exam price is a little higher than some competitors and a LOT higher than others.

Jan 13, 2017

I love going to the eye doctor. They are so accommodating and professional.

Jan 9, 2017

Upon arrival front desk receptionist courteous as well as other staff members. The eye Doctor was down to earth and no nonsense.

Jan 5, 2017

I was well pleased with my very 1st visit.......................

Jan 3, 2017

Everyone was very courteous and thorough during my eye exam. They also took the time to explain the results of my exam so that I understood what was going on with my vision, which I really appreciated.

Jan 2, 2017

I do not feel that I received adequate information. My son's condition was not explained fully. I've tried to reach the Dr. 2x's. I understand that this is the holiday season, but I was told the office was open until noon and then I called prior to noon and the Dr. had left at 10:00 am. Why was I not told that appointments were stopped at 10:00 when the person who I spoke with knew I wanted to speak to my son's Dr.?

Dec 23, 2016

Very great service. Everyone was great.

Dec 9, 2016

Very professional and comfortable atmosphere. I enjoyed the visit. Dr. Melissa Rasmussen was especially enjoyable to interact with.

Dec 9, 2016

Very professional and caring staff.

Dec 5, 2016

Very professional and caring staff.

Dec 5, 2016

Thank you for working me without an appointment to look at my red, sore, swollen eye. It turned out to be a sty in my tear duct.

Nov 24, 2016

the office got me in next day. there was no wait at the office. everyone was friendly and professional. my problem is clearing up. i am very happy!

Nov 21, 2016

Great office---Best staff in town

Nov 17, 2016

Great pace to takeofyour eyes

Nov 1, 2016

Doctors, nurses and all personnel were most competent and took time to be sure they gave my 97 year old Mother and me the best of care. I recommended them to my daughter and her family.

Oct 31, 2016

Everyone is so friendly and genuinely care about your eyes and your experience.

Oct 20, 2016

My appointment was timely, very professional, friendly and concluded with an appointment to get my cataracts removed.

Oct 6, 2016

Always a friendly welcoming staff. They work with you to ensure you are getting the benefits that your insurance covers. Always professional and very thorough eye exams. The office is quick, efficient, professional and friendly.

Sep 15, 2016

A great team of people always have awesome attitudes.

Aug 31, 2016

The best!!! I was warmly welcomed by the staff!! Love Dr. Melissa and her team! Following my exam, ordering my prescription sunglasses was effortless!! If you are looking for excellent professional eye care....look no further!!😊

Aug 31, 2016

Such a pleasure to see the staff at professional eye care associates

Aug 11, 2016

I love my doctor!!!!!!!!!

Aug 5, 2016

Great service as always!! Love Dr. Melissa

Jul 27, 2016

Great as usual! I highly recommend them!

Jul 21, 2016

Everyone was very courteous. We got right in at our appointed time and everyone was very helpful!

Jul 19, 2016

Staff was very professional and knowledgeable.

Jul 16, 2016

Staff very kind, knowledgable and helpful.

Jul 11, 2016

I had a great visit. Thanks!

Jul 3, 2016

The staff is very friendly and knowledgeable. They always introduce themselves which is so important.

Jul 2, 2016

Great visit. Was soon at appointment time.. Doctor explained what they were doing, and explained how are appoint went.

Jun 23, 2016

Great service which is why I didn't hesitate to leave a review!

Jun 12, 2016

Loved my doctor!!! She always takes good care of Alex and I.

Jun 8, 2016

The visit with the doctor was great. We have not found the problem with my eyes, but is making a effort to correct it. However, the lady in billing is the worst I have ever seen. I pay my bill each & every time I come, but that woman was so ugly. I did not feel well bc of my eyes & then she act as she did. I should have known her level of professionalism from my visit once before. She was telling the after hours cleaning lady how they wouldn't let her go the weekend trip 2 the coast bc she wasn't good enough or wasn't among the who's who. U should never talk like that in front of clients. I am really thinking about finding another eye doctor after dealing with her. I've gone 2 Eye care professional on Lakeland & never had this type of problem. They didn't correct my eye problem, but their customers service was way above average. As a leader u must be careful of who represents u. The lady in billing is a UGLY reflection of your beautiful office. My name is Cassandra Welton. Thanks

Jun 3, 2016

Clinic personnel are professional, courteous and aim to please. I am extremely satisfied with my eye glasses.

May 26, 2016

Wonderful first visit. Staff was friendly and very organized. Entire exam and test didn't take long at all

May 22, 2016

I've always like this company and even though I have skipped a year or two when I went for my visit they still had a very friendly staff. I would recommend this clinics to anyone looking for good service and nice eye wear.

May 20, 2016

they were extremely fast and efficient and very thorough with the eyecare exams and I receive great friendly service and a great friendly smile from the receptionist.

May 16, 2016

Got in and out on time, service was great!

May 14, 2016

Great service, smiles and staff. Thanks for being so warm and welcoming!

May 7, 2016

When you enter, you are always greeted with a smile. Dr. Melissa is awesome, she always takes her time and look at my eyes with care and attention to the fact that I am a diabetic. Love Dr. Melissa!!

Apr 21, 2016

Front desk lady was amazing. Super friendly and set the tone for a great experience. Dr Bearden was great.. Would recommend them to anyone.

Apr 9, 2016

I had no idea the appointment would be as expensive as it was. I was not prepared to pay that amount. I initially wanted to order new contacts and wanted to see if my prescription had changed.

Apr 8, 2016

The visit was good and staff was professional and courteous.

Apr 1, 2016

I would highly recommend sending friends and family to see you guys! The service is excellent and so friendly I felt like family when I was there and it was my first time meeting you guys.. Y'all took special care of my daughter also when she was nervous and I can't thank y'all enough for that!!

Apr 1, 2016

I felt like family and very comfortable

Mar 31, 2016

Professional Eyecare Associates of Madison, MS is the best! I love the staff. I love when I come to visit!

Mar 27, 2016

Love this environment, the smiling faces and the customer service that is provided...especially the lady that greets everyone at the front desk. She is awesome!

Mar 27, 2016

Doctor and assistants were very nice and knowledgeable. Very helpful and quick.

Mar 26, 2016

First time patient. The staff was awesome. Doctor was great! Choosing a new pair of glasses was a breeze.

Mar 23, 2016

I saw Dr. Melissa and she was wonderful. I was in and out very quickly, but not at the risk of quality. I would definitely recommend her to anyone.

Mar 23, 2016

I love the friendly atmosphere at Madison Professional Eyecare Associates. The staff is always friendly, helpful and happy to see their patients. Thank you for the great service.

Mar 17, 2016

I always enjoy seeing the employees at this office. Always pleasant and thorough.

Mar 17, 2016

Only had to wait because I was filling out first time patient papers. otherwise a speedy process. Staff very friendly. Good selection of frames. I had many questions about the rest of my family's eye care and they were eager to answer my questions.

Feb 27, 2016

lady at the welcome desk is friendly and presents a very nice welcome to the practice

Feb 25, 2016

Extremely knowledgeable and professional operation!

Feb 22, 2016

I appreciated the eye wear technician calculating insurance benefits and advising me it was less expensive on me for the glasses to be submitted as the first prescription and the contacts being submitted as the "second pair". I paid $68 for a pair of glasses and 6 months of contacts (I did pick out one of the cheapest pair of frames you had but the glasses are backups.)

Feb 18, 2016

I love coming to Professional Eyecare Associates in Madison. The service I receive can't be compared to anyone else. Keep up the good work!

Feb 15, 2016

Great first time visit!!! Ya'll are friendly and helpful!

Feb 13, 2016

Excellent as always. Great doctor and the receptionist is awesome and full of energy!

Feb 10, 2016

Highly professional and friendly

Feb 7, 2016

The staff were very professional and friendly.

Feb 6, 2016

Very punctual. And helpful

Feb 6, 2016

I just recently moved to the area and a friend recommended Professional Eyecare in Madison. I'm so glad she did! From the moment I walked in until the moment I left, the entire staff was friendly and professional. Doctor Edwards made me feel at ease during my examination, and she was very informative throughout the process. All the ladies in the front were so nice and helpful. I'll definitely be recommending them to everyone.

Feb 4, 2016

Assuming you want honesty....the greeting upon arrival is awesome. I don't know her name but she is incredibly bubbly and makes people feel welcome right off. To me the next process of preliminary exam seems routine...in that I mean that the people conducting this portion probably do it 20 times a day, but they need to remember that a patient only does it once a year...so we may not remember what's the processes are and those staff members should keep that in mind. Experience with the Dr is fabulous. she takes time, shows concern, communicates well. payment process went well, she helped explain the difference in cost from previous year. overall very happy but for the second year in a row that first step in examination left me a little...don't really know how to describe it....check it out I'm sure you can find a way to bring it up to the level of the rest of the experience. thanks,

Jan 27, 2016

The ladies helping me were amazing fast and friendly! This was, without a doubt, the most pleasant trip to the eye-doc I have ever had!

Jan 26, 2016

My visit was great. Dr. Melissa is awesome! They will continue to get by business.

Jan 25, 2016

Great experience and really nice doctors and office staff!

Jan 23, 2016

I told the doctor that I felt like I was rushed through with the nurse and she seemed as if it was to much of a inconvenience to pull her away from surfing the internet then she was a little bored with the test she was doing that she started to yawn. She went to put drops in my eyes and I didn't even know if she had put both sets in she just left. It seems as if this generation does not have the nurturing that this country is losing everyday. Just act like you care even if you don't. Train your nurse to learn how to nurture her patience's. It goes a long way.

Jan 20, 2016

Everyone in the office was SO nice and beyond helpful. The doctor was very knowledgeable and made sure all my issues were corrected. This was my first visit to this office but now I couldn't imagine going anywhere else. A++++

Jan 16, 2016

I loved my last visit. The staff are awesome and generous. I picked out beautiful glasses. It didn't take long. I can't wait to go back!

Jan 15, 2016

The doctor that I made an appointment with was not the doctor that I saw. The doctor that I did see did not seem very attentive. She skimmed over my exam with little explanation. However, the woman that greeted me at the front desk was so nice and inviting and friendly. I really appreciated her.

Jan 14, 2016

The receptionist and the Doctors are more pleasant than the rest of the staff are. I wish they treat everybody the same way.

Jan 13, 2016

Very nice facility. Everyone was extremely nice!

Jan 10, 2016

Staff was informed, extremely knowledgeable and had excellent people skills.

Jan 9, 2016

I am still awaiting a response from the doctor. Was told I would have it yesterday but have still not heard back?

Jan 6, 2016

My doctor was very informal in explaining what is going on with my eyes. She answer all my questions that I can understand more clearly.

Dec 30, 2015

Everything during the visit was fine, however they quickly took my money but a week later still no contacts.

Dec 26, 2015

Fast, friendly and great care.

Dec 13, 2015

Made a same day appointment, got in and out fast...great first time experience. Thanks

Dec 12, 2015

I have been going to the Madison location since 2009. I have always had a good experience with this location until my last appointment on Friday. When I got to the part to pick out frames the lady that helps with that part of the process never acknowledge me stading there. I stood there for five minutes and she pretended as if she was fixing the display for the frames. So I went ahead and looked for my frames and picked them out. So when I got done, and stood back by the fitting area she still didn't say anything. Eventually she disappeared in the back and closed the door. I waited a few more minutes and went up to the appointment desk to let the ladies that was standing around talking that no one was helping me. And as soon as they got one of the ladies to help me, another customer walks up and the lady that never acknowledged me, walks straight up to this customer and helps her. And that just didn't set right with me.

Nov 22, 2015

Always a professional and friendly experience here.

Nov 15, 2015

WONDERFUL staff all the way around - from the moment you walk in, through the exams, to check out. Dr. Melissa is so positive & walks you through every step - can't imagine going anywhere else!

Nov 12, 2015

I love everybody there especially JeSsiCa Jones & I even got a delicious sucker before I left. I can't wait to come back :)

Oct 24, 2015

Upon arrival, I was promptly greeted with numerous smiles and immediate attention. Everyone was extremely friendly and personable. The visit was quick and efficient - no wait time. All staff and doctors were extremely happy (bubbly); nothing like I can remember experiencing in recent encounters with other businesses. I huge thanks to everyone at the Professional Eyecare Associates for such a pleasant experience !!

Oct 23, 2015

Everyone was very friendly, quick and did an excellent job! The doctor I saw even took her personal off time to help me. I am very impressed! May the Lord continue to bless them and the busy!

Oct 21, 2015

The staff was friendly and professional. I would definitely recommend Professional Eyecare Associates to friends and family.

Oct 19, 2015

I was referred by a friend and I was not disappointed. The moment I walked in I was greeted with a smile. All the staff was friendly, knowledgable and had great customer service!!!

Oct 17, 2015

Very courteous and professional service. My appointment time was kept on time. Everyone there put their best food forward and went aboard beyond to make my visit a good experience!

Oct 13, 2015

Great climic wit friendly, understanding staff. Highly recommend!

Oct 7, 2015

Very friendly and notigable about eye care.

Oct 7, 2015

Always a good experience. The only problem due to my visit last year, my eyes were not dilated and due to my medical situation, it should have been.

Oct 5, 2015

Awesome visit! I couldn't have asked for a better experience!

Oct 4, 2015

these ladies are great. I trust them with my eyes so they must be awesome.

Oct 1, 2015

Friendly, knowledgable, thorough & efficient service! The best doctors office visit I've ever experienced!

Sep 30, 2015

Had a very good visit. The doctor was personable and didn't rush.

Sep 29, 2015

I really appreciate the friendly atmosphere and the professional service I received while there

Sep 26, 2015

Great Staff! Great Doctors! We had 3 appointments and had to pick out new glasses for my daughter. We were there for less than an hour. Great place to visit for eyecare/maintenance.

Sep 24, 2015

I love this place and the people. So personable.

Sep 21, 2015

Great Service - Great Associates

Sep 16, 2015

We were welcomed, exam went well and plan to return

Sep 13, 2015

Very pleased with my experience. I would recommend this friendly place of business to anyone!

Sep 2, 2015

I asked to duplicate same order from last year. Finding last years order and entering the data took over a hour. All while I waited. After 30 minutes the word incompetent kept running through my head. Doctor visit was great and uneventful.

Sep 2, 2015

Very friendly and professional!

Aug 28, 2015

Very professional, positive, friendly staff.

Aug 26, 2015

Doctor was great and very thorough.

Aug 23, 2015

Great atmosphere! Friendly staff. Overall great experience.

Aug 21, 2015

Everybody is so friendly!

Aug 16, 2015

Your staff greeted me and ask me about school! This made me feel special! My tests were explained to me and I was able to ask questions! Thanks!

Aug 16, 2015

Excellent staff and professionals. I am always delight with my visits there!

Aug 16, 2015

I loved Dr. Melissa - she was awesome with Alex and with me. The staff is always top notch and very friendly.

Aug 5, 2015

best visit I have ever had

Jul 30, 2015

All my experiences at PEA have been great!!!

Jul 29, 2015

Outstanding service and professionalism.

Jul 25, 2015

If you looked up the word 'awesome' in the dictionary, it should have Professional Eyecare Associates as the definition.

Jul 22, 2015

I love Professional Eyecare Associates. They are always very kind and helpful.

Jul 21, 2015

The office staff was friendly and helpful and Dr. Bierden has always handled every visit quickly and perfectly and this was no exception. My eye is already better.

Jul 18, 2015

The student doctor was to address the situation concerning the bump in the corner of each eyes with the doctor. I guess she didn't , so I didn't get in feed back from the doctor.

Jul 18, 2015

Everyone is always very helpful and friendly.

Jul 17, 2015

Great place to get your eyes examine

Jul 3, 2015

Great Service. Explained everything thoroughly.

Jun 20, 2015

Professional, courteous staff goes above and beyond to meet the needs of patients.

Jun 18, 2015

Thorough and patient eye exam by Dr. Edwards. The receptionist, pre-screener, check-out person and the business office were helpful, polite, and professional. I am confident in the care I received.

Jun 14, 2015

Thanks for asking for my opinion!

May 31, 2015

Fantastic professional service!

May 22, 2015

Very polite and respectful. You helped with all my needs. I ask about new nose pieces for my old glasses and you installed new ones for free. I ask if you could fix my glasses that I had stepped on. They looked like a "Basket case" to me. You repaired them, straightened them and they are just like new. You charged me 0. I was very thankful. My wife and I will be using you for all our needs. Thank you, Alan/James

May 21, 2015

you have excellent staff with good communication skills

May 21, 2015

My provider was great. She explained everything to me and was very thorough.

May 17, 2015

I did not have an appointment but was concerned with an issue I was having with my eye. Your staff was able to see me promptly. The doctor was very thorough and took time to explain what was happening with my eyes. Excellent experience!

May 13, 2015

Love this office ! Best doctors office to visit ! Was in and out in 30 minutes ! Exam and all !!

May 11, 2015

This is the friendliest office I have ever been to, always greeted with a smile and sometimes a hug. Dr Jim Bearden, rocks. All the office people are wonderful...Thank you so much and God bless you all!

May 9, 2015

The whole staff were great from front door till check out time .😍 THNK YOU FOR GREAT SERVICE

May 9, 2015

I enjoy my office visit each year. The staff are great and friendly.

Apr 29, 2015

Friendly atmosphere and staff!

Apr 29, 2015

Professional Eyecare Associates of Madison, MS is absolutely spectacular! I love feeling very welcomed when I arrive at my appointments. The eye doctors are very kind and caring. The front desk workers are very cheerful and vibrant. I love my visits. I thank each and every one of them for taking care of my needs. I love picking out new glasses. They are very beautiful! I love visiting! I guarantee that anyone else would love their visit too. Thank you!

Apr 28, 2015

This is the best eye care I have received. I will continue coming to them and referring family and friends.

Apr 27, 2015

I would highly recommend Proffesional Eyecare Associates to any of my friends or family. I have been treated extremely well every time I have had to come in to "tweak" my lens'. The staff are all warm and welcoming. And I love, love, love my doctor. Cant say enough. Thanks

Apr 26, 2015

I love this place. They treat you like family. The doctor and his staff are down to earth and very friendly. I would certainly recommend the facility to anyone. Great job and keep up the good work.

Apr 18, 2015