Precision Eye Group, P.C.
463
Reviews
Thorough, knowledgeable and friendly the Precision Eye Group will assess and assist in all your eye care needs. If needed the staff will offer upgrades to lenses. It is nice to find a wide array of frames and on site fittings with very helpful staff there to provide opinions if requested. If you are looking for good quality eye care give Precision Eye Group a look and try.
Feb 12, 2019
Dr. Deckard is great to work with. She explains thing very well and always does her best to ensure all my questions are answered and that I understand the "how" and "why" of things. In the past I have had doctors who don't really care to do that, but not Dr. Deckard! That said, the optician I worked with was a completely different story. She was not particularly interested in helping me pick frames. I requested we look at offerings from their suppliers which they did not have in stock. She was very hesitant to do so and recommended I simply pick something from the wall. This is unacceptable. Glasses are not only expensive, but typically one of the first things people notice about someone. When it is your job to help customers find frames that work for them, you should do more than point at the available stock. I sat and looked at websites on my phone instead of being assisted by the person whose job it is to assist me. I have also spoken to several other people who have had a similar experience. I will happily return for my annual eye exam for many years to come, but likely never buy a pair of glasses from Precision Eye again.
Feb 12, 2019
Over all a very pleasant experience. Dr. Bailey was excellent at explaining everything with my vision as well as my options. The staff were very kind and helpful with picking out glasses that fit me well. Thanks~
Jan 28, 2019
It has been a while since I had been for an eye exam and this is was the most thorough exam I have experienced. The technology was very current as was the exam by Dr. Bailey. The level of knowledge of how my eye changes affect my migraines and beyond made me feel not only heard but in good hands. I definitely would highly recommend Precision Eye Group as did many of my colleagues in my office at IU that recommended me.
Jan 28, 2019
It was a very pleasant interaction. Thank you.
Jan 24, 2019
Dr Derek is so patient and great with kids! He takes the time to explain to everyone what is going on while he's doing it.
Jan 22, 2019
This was my first appointment with Dr. Bailey. He and his staff were very professional. My appointment started on time, the staff worked quickly and efficiently throughout my appointment, which lasted a total of 50 minutes! Dr. Bailey answered all of my questions and walked me through each step of the process, explaining what he was doing and the significance.
Jan 21, 2019
During my recent appointment at Precision Eye Group, I received the professional service that I have come to expect. All the staff were helpful and courteous. Dr. Deckard performed a thorough exam and her explanations were clear and easy to understand. I have referred friends to Precision Eye Group and will continue to do so.
Jan 17, 2019
I am a Precision Eye patient for life! I adore everyone who works here, from Dr. Deckard to all of the support staff, I ALWAYS have a wonderful experience! I also appreciate being able to take advantage of the newest technology and the chicest eyewear in all of Bloomington!
Jan 9, 2019
I had a need to see the eye doctor for a possible eye problem and Precision Eye Group worked me in the very next day. Everyone is friendly and professional in the office and Dr. Deckard’s cheerful attitude is great. Her knowledge is comprehensive and I always leave feeling as if I have been well-cared for.
Jan 7, 2019
Excellent exam - efficient, held to the appointment time.Answers to my questions were understandable.
Jan 2, 2019
Great service! Made me feel very comfortable after not seeing an eye doctor for years. Would recommend.
Dec 31, 2018
It is always a pleasure to see Dr. Deckard and her staff but (not for the first time) I had to wait much too long: c. 40 minutes in the examining room. The practice needs better scheduling to match its otherwise high quality.
Dec 26, 2018
Nice office, friendly staff and helpful online options.
Dec 24, 2018
I wish tey could do surgery and all.. I trust her completely .
Dec 21, 2018
I always have great service at Precision. Prompt, thorough with precise information about any problems.
Dec 17, 2018
5 star on service - need to offer more options on pricing. seems like all options are keystone pricing, no popular priced options.
Dec 17, 2018
As always, I find Precision Eye Group very personable and very professional. The time they take to do the exams and the time they take to explain clearly what they find and what needs to be done to help or correct the issue. They are always ready to help when some special need or emergency arises.
Dec 6, 2018
There was no follow up after the appointment to Tell results
Dec 5, 2018
Excellent. Very competent, professional.
Dec 3, 2018
I just an eye exam I found everyone to be courteous and very professional. Dr. Deckard’s exam was very thorough .
Dec 3, 2018
Our experience with Dr. Deckard and her staff is always the same - WONDERFUL.
Dec 1, 2018
I was thrilled and deeply grateful to get an appointment the day before Thanksgiving. Your staff were caring and thorough. The doctor's diagnosis and prescribed medication have helped me greatly.
Nov 27, 2018
This is a well-run and well-appointed clinic. My appointment experience was smooth and easy. However, other than an optional 3D scan touted as supplanting the need for dilation, my financial options were not well explained, and so I was surprised by a $70 "contact fitting" fee at the end of my appointment after my doctor confirmed I should stay with the model and brand I was already using. I haven't been to an optician in about a year, so maybe this is par for the course, but it was not prefaced in consolation with a doctor or nurse and the clerk at the front desk could only give a poor explanation for the charge. I have my doubts about the charge itself, but my main issue is the lack of explanation for this element of my visit. I will be searching for a new doctor with more reasonable and upfront costs for my next appointment.
Nov 26, 2018
Great experience. Taken back right at my appointment time and Dr. Bailey was fabulous! He was very personable and explained things in great detail.
Nov 22, 2018
All of the staff were so nice and helpful. It was my first time picking out glasses and one of the women worked with me for over an hour and a half just deciding on a pair and she was so patient the whole time. Definitely recommend Precision Eye Group.
Nov 15, 2018
I ALWAYS trust Precision for my eye care.... +
Nov 14, 2018
I usually never complete these reviews but I wanted to do so in this case as my experience at Precision Eye Group was very pleasing. I very much appreciate Dr. Deckard working me in at a moments notice to take a look at my case of shingles in my left eye. This can be very serious and I feel much better after my visit with her and the staff. Thanks to all at Precision Eye Group
Nov 10, 2018
I would not go anywhere else but Precision Eye Group. The staff, facility and Dr. Deckard are top notch and make the whole eye exam experience pleasant and efficient.
Nov 9, 2018
The staff was very friendly and made sure I had all of my questions answered before I left
Nov 7, 2018
Dr. Deckard is truly the best in town! I have been seeing eye doctors for 30 years now and she is by far the most accurate, the best problem solver and personable eye doctor I have ever seen. Finding her a few years ago was a blessing! My entire family loves her!
Nov 1, 2018
Great experience, patient centered and focused.
Nov 1, 2018
As usual, service was politely delivered with expert precision.
Oct 29, 2018
Prompt, courteous, informative staff. Excellent facility with the latest equipment. Their inventory of frames is extensive
Oct 29, 2018
Excellent service. I could not ask for more. So happy I changed to this office.
Oct 22, 2018
Always a great visit. Dr. Deckard and staff are amazing.
Oct 18, 2018
I am always happy to see the folks at Precision Eye Care. Dr.s Deckard and Bailey and their staff are both professional and compassionate. I am always impressed by their kindness. The office is clean, quiet, and very well ordered. The equipment is state-of-the-art. Precision Eye Care offers a suite of support services provided by patient and knowledgeable associates. There are over 1000 pairs of glasses on display. Wait times for appointments are very short and I have been seen within 24 hours any time that I was having trouble. I always feel very well cared for at Precision Eye Care and I would not hesitate to recommend them to friends and family.
Oct 16, 2018
Visited Precision Eye Group for my annual check-up two years in a row and I've had fantastic experiences both times. Friendly, conversational staff, cutting-edge technology, and a thorough exam. Unfortunately, I had to wait around half an hour in an exam room for the doctor to come in, but he was apologetic and friendly nevertheless.
Oct 15, 2018
Friendly, thorough, and comprehensive. Good parking and the facilities are magnificent and up to date.
Oct 15, 2018
Precision Eye Group runs an efficient, professional, and modern eye clinic. I felt very well taken care of.
Oct 15, 2018
Service as always is very professional, kind, and extremely knowledgeable. I was out of the office and onto my work day in good time. The office and selection of frames are very nice.
Oct 11, 2018
Outstanding in every way! Friendly, professional, thorough, and easy-to-understand explanations of eye health. Highly recommend!!!
Oct 8, 2018
I had a Great! experience at Precision Eye Group. I was greeted in a friendly welcoming manner. The facility is very nice and comfortable. The people were all very attentive and happy.
Sep 28, 2018
Dr Deckard runs a great operation.She and her staff are all professional and pleasant to work with. I am a long time and devoted client. Keep up the good work!
Sep 28, 2018
Very complete exam, willing to listen to my questions and my problems.
Sep 25, 2018
Great job. Your staff and services are very professional and up to date in quality. I also like the exam and the questions I had, taking the time to answer all of them.
Sep 10, 2018
Wonderful! Very professional, helpful and knowledgeable. Appointment was on time which I so appreciate!!
Sep 8, 2018
Professional staff, got me in quickly. Great experience
Aug 30, 2018
Dr. Deckard is wonderful. She is so kid nd and energetic. She does a great job with both my small kids.
Aug 27, 2018
I felt you were very warm and friendly form front desk to check out. I was comfortable being there and felt well informed about my eyes when it was over.
Aug 23, 2018
Dr. Deckard knows her clients and related issues and the appts and treatment reflect her commitment to the business of excellent eye care! When she had recently encountered an unusual issue during an exam, she insisted on checking again, researching, and providing a workable solution. I have been in Dr. Deckard's care for 10 years this fall. I know my vision health and issues receive the optimal care from Dr. Deckard. Thank you always!
Aug 18, 2018
Everything was done as I like it. I was there a long time, but everything went well
Aug 16, 2018
FOLLOWUP VISIT. VERY THOROUGH AS USUAL. GOOD TO KNOW MY EYES ARE IN GOOD HANDS.
Aug 14, 2018
Everyone was friendly and helpful. Dr. Bailey is professional and friendly. I appreciate the explanation he gave me about my eye care.
Aug 13, 2018
It is always a pleasure to visit Precision Eye, Dr. Deckard and her staff are the best!
Aug 10, 2018
Excellent customer service and knowledgeable staff. The Precision Eye Group team is always working hard to make sure everything is perfect, including letting me send back frames that just aren't a good fit for me. Highly recommend them for your eye care needs.
Aug 7, 2018
I love that I don’t have to wait long and the doctors are thorough. Also great help in selecting glasses that will look good on me! Bonus is the photos of they eye instead of dilation!
Jul 23, 2018
Everyone was extremely professional, kind, and knowledgeable about their positions.
Jul 23, 2018
felt like i was totally taken care of.
Jul 20, 2018
I have never been one to enjoy going to the eye doctor, but I absolutely love my visits to Precision Eye Group. All of the staff members are very friendly and accommodating. When choosing frames, they do a wonderful job of helping you decide. I was very pleased during my exam with the willingness to answer any questions I had and all they did to make me the most comfortable. They also keep a very clean office. My doctor, Dr. Deckard, is always super friendly and smiling. I love this place and recommend it to anyone looking for a new eye doctor!
Jul 3, 2018
Entire staff is friendly and helpful; I never have to wait long for my appointment. Dr. Bailey takes time to answer my questions clearly.
Jul 2, 2018
Dr Bailey was so helpful and kind to my daughter. The staff was thorough and took the time needed to check her eyes. This was a great experience overall.
Jul 2, 2018
Important post-op evaluation for me following cataract surgery. Dr Deckard explained everything clearly and fully to me. She is a real pro and a delightful person. Also kudos to Jill and the other staff.
Jul 2, 2018
I have been a patient here for over 15 years. The staff are always professional, courteous and friendly. Both Dr. Deckard and Dr. Bailey are truly committed to their patients and providing outstanding service. The support staff have been very helpful from billing and insurance questions to finding the right fit for my glasses. I recently moved to Louisville, KY, but make the 2 hour drive to Precision Eye Care for the professional and friendly service I receive during every visit.
Jun 25, 2018
superior care at Precision Eye Group. Dr. Baily does a great job. The office staff is very helpful.
Jun 25, 2018
Visiting your office is always uplifting. Always greeted with a big smile.
Jun 22, 2018
I cant begin to tell you how great this group is. They take your concerns seriously and give the best care. They take their time and explain what they're doing. Clean, modern, friendly environment. Also, great for toddlers/children. Would highly recommend.
Jun 18, 2018
Very positive experience. Office was warm and friendly. Dr. Declared is extremely personable and thorough. Would recommend to anyone
Jun 16, 2018
Awesome Service - Thanks so much for getting my new frames ordered so quickly and getting them processed under warranty. You guys are the best in town!
Jun 15, 2018
Wow! Dr. Deckard and her technicians understand contact lenses! I went in as a helpless glasses nerd and came out with enough confidence to try contacts. So far so good--and I go back next week for a checkup.
Jun 14, 2018
Another great visit to Precision Eye Group! Friendly, professional and helpful.
Jun 11, 2018
Dr Bailey was very good at explaining things and helping me feel comfortable
Jun 11, 2018
Very pleasant, I felt comfortable, the staff was great.
Jun 4, 2018
Great Experience. Everyone was professional and got me in and out fast. They always seem to have the best tools to help with any assessments.
May 29, 2018
This was my first time at Precision Eye Group. Upon entering, the staff was very friendly and the office environment was amazingly welcoming and clean. My appointment started right on time and everyone was super helpful and friendly. Everyone was amazing and the doctor explained everything in a simple way for me to understand. Such an awesome experience :)
May 29, 2018
Very warm, friendly staff. Dr. Deckard is totally awesome. No wait time upon arrival.
May 28, 2018
Excellent doctors, service, and value.
May 21, 2018
The Service was GREAT did not have to wait at all.
May 18, 2018
Great service as always and very professional.
May 17, 2018
Professional caring service. A great team! A great office!
May 14, 2018
Always have a good experience when I come!
May 11, 2018
I was very well taken care of by the professional and friendly staff of Precision Eye Group. My exam was thorough and informative, using techniques and technology that I had not experienced anywhere else. They were thoughtful and respectful, and I would recommend them to everyone.
May 8, 2018
Friendly competent staff, thorough exam with explanation findings of exam and plan of care
May 7, 2018
Always a great visit with Dr. Bailey at Precision! Everyone is always so welcoming, kind, and fast, even with all of the great glasses options!
May 7, 2018
Fantastic. They were friendly and will be going back!!
May 7, 2018
Very efficient. All on staff that I encountered were professional yet personable. I felt comfortable with all parts of my appointment.
May 3, 2018
Dr. Deckard is truly the best. Nothing more needs said!! Our family loves her!
May 3, 2018
Again, a wonderful experience at Precision Eye Group! Everyone in the family is a patient now and have only had great service. Excellent staff and doctors!
May 3, 2018
A great experience as usual. We are very pleased with the friendly and professional service provided.
Apr 30, 2018
We were visiting family away from our home in Washington and Precision fit us into their schedule on a Friday when my son had a sports accident. We met with Dr. Bailey who was patient, kind and extremely thorough. Excellent care!
Apr 30, 2018
Everyone at Precision Eye Group is professional, warm, friendly and helpful, and Drs. Bailey & Deckard are absolutely the best!
Apr 30, 2018
Very pleased with my visit. The staff and doctor were able to work me in same day for a vision change I was having. I appreciate the option to not dilate.
Apr 30, 2018
From the time of my first email with questions about insurance coverage to the time I left the office after my exam, everyone was polite and helpful. A good experience!
Apr 23, 2018
All staff is very kind, professional, appointments are on time! Dr Deckard has the most recent equipment to receive precise results. Every time I need a new prescription, it is exciting to receive my new glasses as Dr Deckard does impeccable work and the percription is absolutely perfect!! The staff is very helpful and patient with assisting in choosing the frames and Dr Deckard will join in the search for the shape and style for individual preferences. I’m so impressed with Dr Deckards impeccable work and I am always happy with my glasses, never ever being told I need to give it time for my eyes to adjust to a new prescription. I would highly recommend my children, family closet friends to get their eye exams at this clinic! Environment is immaculate and such a relaxed inviting office. Wow, an absolute delightful experience!
Apr 19, 2018
The steps in my exam were handled very professionally and in a timely manner. I waited maybe ten minutes past my scheduled time.
Apr 16, 2018
Dr Deckard and her staff were beyond caring, friendly and knowledgeable! Would highly recommend!
Apr 16, 2018
My experience was great, everyone in the office was very professional and informative.
Apr 10, 2018
I loved this place! Everyone was professional and friendly. There is a large selection of frames with various price points. I totally recommend Precision Optical.
Apr 9, 2018
I really enjoyed my time at Precision Eye /Group. Everyone was very pleasant and made me feel welcome. I had a very thorough exam and everything was explained to me very clearly.
Apr 8, 2018
Very friendly and professional staff. Dr Deckard take time to explain what she is looking at so I understand
Apr 7, 2018
Excellent care in all aspects. Effiecient and friendly staff.
Apr 7, 2018
I've always had a pleasant experience at Precision Eye Group. I appreciate the helpful and friendly staff. They are professional and friendly. Dr. Deckard has really helped me with the discomfort I was experiencing from dry eye. My eyes feel so good now that I don't even think about them, and that's a good thing!
Apr 6, 2018
I've been a patient at several eye clinics in town, and Precision Eye Group is the best of the best! From their convenient location, incredible staff, wonderful and knowledgeable doctors and expansive selection of frames and services, I have never felt better served. I know this entire group has the patient's care at heart in their every interaction.
Apr 3, 2018
Highly recommend! I've been going here for a few years and I have always had a great experience.
Mar 22, 2018
Dr. Bailey is thorough and very kind and considerate,
Mar 19, 2018
Friendly staff! Thorough eye exam - well explained. good choice of classes and helpfulness in selecting new frames
Mar 19, 2018
The staff was friendly and knowledgeable. I enjoyed my first visit and plan on returning.
Mar 15, 2018
Great folks with a true concern for their patients.
Mar 15, 2018
My appointment was just great!!! I really do learn something every time I have an appointment. All of my questions are answered so I really understand it!!!
Mar 8, 2018
Tremendously professional and extremely thorough!
Mar 8, 2018
I appreciate how professional this office is. Every staff member is welcoming and informative. I never feel like I'm an inconvenience here. I have gotten excellent care.
Mar 6, 2018
It's always a positive experience, from initial greeting and check-in to the competence of staff and Dr. Deckard.
Mar 5, 2018
I was experiencing episodes of flashes in my left eye. I called and explained my concerns and they got me an appointment within two hours to evaluate my situation. It was not my retina detaching as I feared. My eyeballs aging.
Mar 5, 2018
They did an excellent job taking care of my 6 year old son. He was an excellent patient and they talked to him as well as me and helped make all the "weird machines" approachable for him.
Mar 5, 2018
From walking in the door to walking out, every part of my visit to Precision was smooth and easy. I left feeling well informed about the state of my vision and all of the questions I had going in to the visit were answered. On top of that, when it came time to pick my glasses, there was not only good options to choose from, but great assistance on my financial options. 10/10 will recommend people going to Precision!
Mar 5, 2018
Dr. Brandi Deckard is wonderful. She's an excellent specialist and impressively generous with her time to assure proper prescriptions. Her office is lovely is welcoming and her staff is helpful, professional and warm. I highly recommend Dr. Deckard and Precision Eye Group!
Mar 5, 2018
Service is great. I had an issue with my glasses, but they were remade and everything worked out.
Feb 26, 2018
Didn't have to wait long in the lobby. Everyone was really kind and explained everything.
Feb 22, 2018
I am pleased with the attention and care given to my eyes. It goes well beyond the annual exam to proactive interventions so that my eyesight does not deteriorate with age.
Feb 22, 2018
Dr. Deckard and her staff provide exceptional service. They are professional, upbeat and have always been completely focused on providing quality service and respecting my schedule.
Feb 21, 2018
The best in Indiana! Very professional, courteous, caring and friendly staff and doctors.
Feb 18, 2018
I have my yearly check-up at Precision Eye Group. They have a beautiful ,clean office with up to date equipment. The personal are extremely friendly and efficient. Results of the exam are always explained to me, I never feel rushed. I would highly recommend them to anyone. 5 star rating !
Feb 15, 2018
We had an outsstanding experience in every way! The tech staff and Dr.Deckerd were especially kind and skilled working with my special needs son! Thank you for that!
Feb 12, 2018
Precision Eye Group has friendly people who will listen to what you have to say. I have been to a few eye doctors over the years and this was the first group that took the time to listen to what I have to say and really cared about my overall health. Precision set me up with an appointment very quickly and started my appointment on time. All the people, from the receptionist to the doctor to the person who I talked to about getting frames and lenses, were very knowledgeable and generous with their time. I was able to get in and out of my appointment on time while still being able through the problems I was having and to answer any of my questions. The person who sold the frames and lenses let me take my time picking my frames (even when I went over their close out time) and was able to explain what was covered in order to get the most out of my insurance while still getting what I wanted.
Feb 8, 2018
As always you guys are great! Professional, thorough, and nice!
Feb 8, 2018
Fast, on time, courteous. Great visit !
Jan 29, 2018
I was highly satisfied with the customer service provided from the moment I scheduled my appointment (over the phone) to the time I left the office after my appointment. I was able to fill out paperwork electronically before my appointment, which was very efficient. The staff there is extremely friendly and attentive. The equipment seemed very new and clean. Even when I was purchasing contacts after my exam, the doctor was still present and concerned with making sure I got exactly what I needed. The best part of my visit was the 2 caramel coffees offered to me - one upon arrival and one for the road. Overall, it was an enjoyable experience and great start to my busy day. I would highly recommend Precision to anyone needing eye care.
Jan 17, 2018
Wonderful Staff, great glass selection! They let you know all of your options with any situation!
Jan 14, 2018
I received excellent service and care. All of the staff including the Doctor listened and took the time to answer my questions or make sure I understood my options. Plus I hadn't had an eye exam for a quite awhile and nobody shamed me.
Jan 12, 2018
Very pleased with care from staff & dr.deckard.
Jan 11, 2018
Very friendly staff. Very nice office. Not to mention they have some really cool machines in their office that also make your visit so much more pleasant and they were really quick getting me back and getting me out.
Jan 7, 2018
Always a pleasant experience at Precision Eye Group.
Jan 5, 2018
Best eye exam ever! Dr. Bailey was thorough and friendly. The opticians who assisted with my eyewear purchase were great too!
Dec 26, 2017
Everyone was very professional. The atmosphere was great. It was a awesome experience. Dr. Brandy Deckard was so awesome. I highly recommend the Eye Physicans Group.
Dec 23, 2017
Easily a 5-star response to a concern about a misbehaving left eye!
Dec 22, 2017
I have been a patient of Precision Eye Group for a little over a year and have nothing but positive things to say about this group of professional individuals! They greet you a smile and you feel as if everyone has your best interest first and foremost from the moment you enter the door! They have the most current and up-to-date technology which gives me additional confidence in their skills/abilities! I am very happy!!
Dec 11, 2017
Great Service! Prompt attention, thorough exam, and clear explanation of changes in my vision and prescription options. Dr. Brandy Deckard and the staff at Precision Eye Group are excellent.
Dec 10, 2017
I’m new to the office, and I’ve been impressed by how very welcoming, receptive, personable, upbeat, and positive everyone here is - from the time you walk in the door, to the exam/appointment experience, to the trip out the door. I love that I was offered water or coffee as I waited for the Optometrist in the exam room. Small things like that set places apart from one another. Not to mention, Dr. Deckard and Dr. Bailey both are incredibly thorough, will explain everything that’s going on-what they see, how they are drawing their conclusions, what the conclusions are, and how I as the patient can and should act in response to whatever it is that was discussed during the exam/appointment.
Dec 7, 2017
I had a sudden change in my vision. I was seen promptly, appropriately evaluated, and then reassured. I would recommend his group to anyone.
Dec 5, 2017
Everything is great: personnel, location, equipment, frame selection
Dec 4, 2017
I always hated the eye doctor, but after this visit i really enjoy the going.
Dec 4, 2017
Dr. Deckard is extremely knowledgeable and takes time to educate and answer any questions. The staff is very polite and helpful as well
Dec 2, 2017
I have only had positive experiences at Precision Eye Group. The care they give is great and they go above and beyond to take care of whatever needs my family has. I really appreciate them.
Nov 22, 2017
i was so impressed with the expertise and sympathetic care as well as by the up-to-date technology available for a thorough (and pleasant) exam!
Nov 20, 2017
Was very appreciative that I was seen on a drop-in basis. Doctor was very helpful.
Nov 17, 2017
Staff is always friendly and very helpful!
Nov 3, 2017
Excellent everyone greeted with a smile and a warm welcome
Nov 1, 2017
My appointment went great with all involved.
Oct 25, 2017
Excellent service, knowledgeable staff, state-of-the-art equipment, and a contagious excitement about Optometry that you just don't find in most medical industries. A bit pricey, but you get what you pay for. You won't regret going here.
Oct 20, 2017
You have a very professional office. I liked the look, the modern feel, and was pleased with the modern equipment for testing.
Oct 10, 2017
My visit is always a pleasant one. The staff is friendly and professional at all times. I would recommend their services to anyone looking for great eye care and a top notch staff.
Oct 5, 2017
Dr Deckard and her staff are top of the line, professionally and personally. My wife and I recommend them highly.
Oct 3, 2017
Friendly staff, accurate and in-depth processes for finding my proper prescription, and informative doctors!
Oct 2, 2017
Great caring service. Up to date technology. I can recommend the services of Dr. Deckard and her staff without reservation.
Oct 2, 2017
Dr. Derek Bailey is treating a condition I have, and is using the best science along with excellent interpersonal skills. I feel like I matter to him. He really listens to my concerns and provides information at great length. I'm grateful to be seeing him.
Sep 25, 2017
Outstanding service and care. Dr. Deckard and her entire staff are terrific. The staff is top notch, personable, professional and always customer focused. Dr. Deckard is just great. She always listens and is cheerful, professional and kind on top of being extremely well qualified. She and her staff look out for the patient on every front, from medical to financial. I highly, highly recommend her and her team.
Sep 25, 2017
Everyone was very professional and polite.
Sep 18, 2017
My experience at Precision Eye Group was as efficiently and professionally handled as I've come to expect from this organization. Highly recommended!
Sep 15, 2017
Love this place. Great customer service, Dr. Deckard is the best, and this place has all the latest and greatest gadgets!
Sep 15, 2017
5 Star Rating! I have always been impressed with the professionalism of the staff! The exam equipment makes the process comfortable and accurate. I highly recommend Precision Eye Group!
Sep 14, 2017
Reply
Precision Eye Group is the most professional optometry office I have seen. I've been a patient at over 10 eye doctors and am always impressed with their efficiency, friendliness, and competence. Every employee appears to be well-trained and importantly, appears to enjoy working in the office. Dr. Deckard is incredible. She spends the time to provide a comprehensive exam. I'm so impressed by the technology that is available. I am so glad I found them.
Sep 6, 2017
Dr. Deckard is so friendly and upbeat, as well as being a caring and thorough doctor, that after my appointment, I walk out of the office feeling good and well cared for.
Sep 4, 2017
Very good visit. Appointment was on time. Felt like the advice on new glasses was very good. Took the time to walk me through options, pros and cons of each.
Sep 1, 2017
Very professional and pleasant environment and service.
Aug 31, 2017
I would not dream of going anywhere else: wonderful office staff, the best eye-care. We are blessed to have Precision Eye Group in Bloomington
Aug 29, 2017
This is one of the best medical offices in town. The office runs on time and the examinations are very thorough.
Aug 21, 2017
Precision Eye Group & Dr. Deckard are amazing with my children. There is always a bit of apprehension before eye appointments, but all nervousness is calmed as soon as we walk in the doors.
Aug 10, 2017
As always, the customer service was great. The office is wonderful!! Dr. Bailey is very cool and am glad the office was able to take me on very short notice. Henry
Aug 10, 2017
I appreciated the fact that the concerns I had about my new lens/frames were listened to by your staff and I'm looking forward to our efforts being successful! Thank you - everyond!
Aug 8, 2017
Extremely caring and through. They will get it right.
Aug 7, 2017
Dr. Deckard is so friendly and personable. The entire staff was helpful and kind and the atmosphere is great. I would recommend to a friend.
Aug 4, 2017
Our experience with Precision Eye Group was excellent. Dr. Bailey exceeded our expectations in every level. The whole staff was welcoming and made us feel at home.
Aug 1, 2017
Thank you for your patience and explanation. Having an eye exam can be uncomfortable. Your staff is welcoming and courteous which helps relax any anxiety. I also appreciate your patience in explaining the how and why of the exams.
Jul 28, 2017
Very prompt professional care! No waiting time, courteous office and tech personnel and Dr. Deckard is amazing.
Jul 17, 2017
My whole family is taken care of by Precision, and we are always happy with our experiences and the friendly staff. Both Dr. Deckard and Dr. Bailey are professional and personable. They take time with you to explain what they are doing and answer questions, and never make you feel rushed.
Jul 3, 2017
It is always a pleasant experience with all of the staff when I come in for my eye exam, and they are over the top courteous and professional.
May 19, 2017
Great Staff and the latest in technology.
May 8, 2017
Friendly staff and short wait times, what else do you want from a doctor's visit?
May 5, 2017
Nice people, great service. They all were knowledgeable and helpful. I definitely recommend utilizing the services of Precision Eye Group.
May 5, 2017
Very good experience, thorough exam. Professional staff. Great office.
May 5, 2017
Dr. Deckard is truly the best eye doctor I have ever had and I have been wearing glasses and contacts for over 30 years! She's patient and knowledgeable and truly wants you to see the best you can and to have the best overall eye health possible.
May 1, 2017
Dr. Deckard and her team were all very polite and courteous. She takes the time to explain what she sees in your eye exam and makes sure you understand everything she is doing and why. No one in the building is pushy and are honest. I highly recommend Precision as they take great care of my family and I.
Apr 28, 2017
I experienced nothing but professional, efficient, and friendly patient service. I am confident that my eye care is in good hands.
Apr 24, 2017
This was my first experience with Dr. Bailey and I was very pleased. He explained the situation very thoroughly and made an appointment for me to see Dr. Fornefeld that same day.
Apr 24, 2017
Great group of people. Very thorough, friendly, informative. 5 Stars
Apr 24, 2017
Excellent place for eye care. I have been coming here for close to 10 years and they are very thorough. The office is clean. They have most of the designer brands of glasses and sunglasses to choose from. The doctors are attentive. You will receive excellent care at this facility. I actually have my whole family (parents/siblings) coming here now.
Apr 24, 2017
It's always a pleasure to visit Precision Eye Group. Wait time after checkin is negligible. Each member of the staff is personable and professionally efficient. Dr. Deckard always clearly explains the current state of my vision, anticipates any conditions that may arise, and outlines steps to be taken in the event they occur. Upon leaving the office, I always feel supremely confident that I am under the best eye care group.
Apr 21, 2017
I've been coming to Precision and its predecessor for years. Dr. Deckard and her staff are wonderful.
Apr 14, 2017
Very thorough exam. I felt my eyes were well checked--everyone seems to be very competent. i liked the whole team.
Apr 13, 2017
The online appointment scheduler and Saturday availability is very helpful.
Apr 11, 2017
Wonderful Experience! On time, friendly and very professional!
Apr 10, 2017
The folks at Precision Eye Group are very cheerful. I appreciate that they were available to address my concerns. The reception area was clean and cheerful. The coffee service is much appreciated. Both doctors are kind and caring. The opticians are helpful. My whole family has been happy with their care.
Apr 6, 2017
Dr. Bailey was terrific to work with. He listened to my concerns as a mother and addressed them with ease. It is easy to see he loves what he does. The entire staff was wonderful, got us in and out smoothly, and with no waiting time. They made us feel as if we mattered.
Apr 6, 2017
Always a great experience from the time I check in to the time I check out. The waiting area is inviting and comfortable and the staff is very accommodating and professional. Everything was explained to me in detail and all of my questions were answered.
Apr 6, 2017
I am new to Bloomington and went to Precision Eye Group by referral from a friend. I had the best experience. Everyone was very friendly and Dr. Bailey took his time when explaining things to me. I am very happy with my visit and feel that I am in good care!
Apr 3, 2017
Nice, updated facilities and very professional, friendly staff, especially Dr Deckard.
Mar 31, 2017
The only place I would go to for my eyes! They are quick, professional, thorough, and you can tell they care. The best!
Mar 30, 2017
Easiest eye exam I've ever had. The staff was helpful and nice. The doctor answered my all my questions and was very patient. Would recommend!
Mar 30, 2017
Excellt care and superior service from a grat doctor and friendly, helpful staff.
Mar 30, 2017
Appointments with Dr. Deckard are always focused on my current concerns. She'll be certain of the. Once runs based on my history, and gives full explanations for understanding any changes. I always leave knowing my vision will be continually cared for and at it's possible best! Her staff know and care for your particular concerns. Thank you!
Mar 27, 2017
Precision Eye Group provides excellent attention not only to my eyes but to me as well. I feel the exams are very thorough and that the entire team works very well together. I have seen both Dr. Deckard and Dr. Bailey and both are very professional - providing a very in depth exam. I had a very slight change in my prescription and was not pressured, in any way, to change or purchase new glasses. I chose to do so and Kim was very helpful and honest in helping me choose new eyewear.
Mar 25, 2017
Very friendly and knowledgeable--and reassuring.
Mar 24, 2017
I scheduled my appointment using online scheduler. Very easy and convenient.
Mar 20, 2017
I enjoyed meeting Dr. Bailey and felt I received excellent patient care during the entire visit.
Mar 20, 2017
I had an urgent eye problem and came without appointment on a Friday at 5 pm. I was warmly welcomed by professional staff and without delay met a very careful and attentive doctor who gave me his full time and examined my eyes well beyond my direct complaints. Full satisfaction on my part.
Mar 20, 2017
As always, great service from all the staff !!
Mar 20, 2017
Very good service, answered all questions.
Mar 13, 2017
I felt comfortable through the whole process for glasses and contacts. They answered all my questions and I felt valued, which over the years that has not been the case. The staff and eye doctor are genuine people and are not just trying to get you in and out and take your money. The receptionists are very professional and also make sure to answer any and all questions. Precision Eye Group is a great company and I highly recommend their services.
Mar 10, 2017
I LOVE LOVE LOVE your online service, it really is the only way I can keep up on my eye appointments and SO appreciate the reminders etc.
Mar 10, 2017
This is by far the best eye doctor and staff that I have ever dealt with and the not Just for eyeglasses but my I health. I highly recommend them and would give them an A++ rating if available.
Mar 3, 2017
Efficient, caring, competent ... a pleasant experience.
Feb 23, 2017
From the moment I arrived, I felt completely welcome. I arrived 15 mins early and they were able to get me through the preliminary check in procedures after a very short wait. The staff from the front desk to the clerk who sold me a very cute pair of glasses were all engaging, friendly, and knowledgeable. As a trans woman, the respect I receive is important for me and I was treated with the utmost. I can't wait to pick up my new glasses!
Feb 20, 2017
Very professional, very friendly and very informative.
Feb 20, 2017
Staff friendly, courteous, and helpful. My visit was very efficient and eyewear came fast!
Feb 9, 2017
From secretaries to technicians to the optometrists, everyone treats the individual patient like he/she is the only patient that matters. I will always recommend Precision when someone I know needs an eye exam. I've been to Precision several times, for me and my spouse, and have consistently had good experiences all around: from getting checked in to knowing what's going on with vision.
Feb 6, 2017
Excellent service, responsiveness and very friendly and capable staff.
Jan 30, 2017
Everyone at Precision Eye Group is always very friendly and professional. The analytical instruments seem to be of the highest quality.
Jan 27, 2017
From beginning to end it was a wonderful experience! Everyone including the doctor was so professional, friendly, and thorough. I didn't wait or feel rushed and I will definitely come back!
Jan 26, 2017
Very professional. Thorough exams with the latest technologies. The staff is extremely friendly, knowledgeable and always works to help me find the right glasses, contacts and solutions to any problems I might have. I would highly recommend Precision Eye Group to all of my friends.
Jan 23, 2017
Love the service. Dr. Deckard has the perfect amount of friendly & professional down pat. You know that she holds your vision health uppermost in her mind.
Jan 23, 2017
I feel that I was given courteous and professional care.
Jan 13, 2017
Prompt, thorough and courteous service.
Jan 12, 2017
I've been coming the Precision Eye since it took over the Dr. Denise Howard practice. My experiences have always exceeded my expectations. This particular visit was more intense as my vision had change a fair amount and I struggled to make a decision on glasses. Dr. Deckard and her staff stepped up and gave me great information and options; you can't ask for more than that. A+ treatment & consultations
Jan 9, 2017
Everyone in the office was so helpful and kind! I would recommend Dr Bailey and his staff to anyone!!
Jan 9, 2017
My experience was pleasant and professional. I highly recommend!
Jan 5, 2017
Friendly and courteous staff from the intake receptionist to the doctors and all other professionals in the office. Excellent service all around
Jan 4, 2017
Always professional with great staff and a nicely redesigned office. Dr. Deckard is an excellent optometrist.
Dec 30, 2016
Great experience. Very detailed exam.
Dec 19, 2016
I got there a few minuets early and was seen right away. The staff is always friendly and make sure that I understand my situation well. Great office.
Dec 12, 2016
Another great experience - I appreciated being able to make an early morning appointment for the next day when I called regarding a problem I was having with one of my eyes. I was seen promptly and treated with politeness and kindness throughout my visit.
Dec 12, 2016
The staff was welcoming, friendly, helpful and professional each in their own jobs.
Dec 11, 2016
Excellent and professional care. Highly recommended
Dec 8, 2016
Dr. Deckard is knowledgeable and takes her time with patients. I feel like the latest technology and advances in eye care are in place at this practice. I'm in good hands when it comes to my eye care!
Dec 7, 2016
Everything about the visit went very well. As always, I am pleased with your service.
Dec 6, 2016
The group was so helpful. I was able to see a Dr. very quickly and my problem resolved with his prescription and care.
Dec 5, 2016
I appreciate how thorough your exam is and that you take the time to explain the results.
Dec 1, 2016
I really appreciate Dr. Deckard for taking the time to discuss my exam and answer all my questions. I feel very well card for.
Dec 1, 2016
Dr. Bailey provided excellent service and was very professional. All staff are friendly and helpful.
Dec 1, 2016
I had the most thorough eye exam I've ever had. Staff was very friendly and Dr. Deckard was very informative and spent time explaining everything and my options.
Nov 18, 2016
Dr. Deckard and Dr. Bailey are both extremely professional and thorough in their exams. They spend a lot of time with each patient, and I can tell they are passionate about their practice. I highly recommend them.
Nov 17, 2016
Very efficient office with friendly people
Nov 17, 2016
Always professional, courteous and caring!
Nov 10, 2016
I very much appreciated being seen "announced" on Monday morning after injuring my eye Saturday evening. Great care by Dr. Bailey and staff! Thank you!
Nov 10, 2016
All personnel at Precision Eye Group are professional and knowledgeable. I always feel I have receive the best eye care available. The testing equipment is state of the art. I would recommend Precision Eye Care to anyone I care about.
Nov 4, 2016
Staff was very nice. Dr. Bailey had an easy and friendly manner. He and assistant both clearly answered any questions. They helped me feel comfortable.
Oct 26, 2016
My husband and I were very happy with our visit at Precision Eye Group. Everyone treated us like family.
Oct 26, 2016
Dr Deckard and staff are simply wonderful.
Oct 21, 2016
I cannot imagine an optometry office that could provide a more positive experience. I consistently find the staff friendly, skilled and professional, and they are all a joy to interact with. Drs. Deckard and Bailey go out of their way to provide outstanding service.
Oct 13, 2016
I came in for a specific reason which I believe has been taken care of.
Oct 10, 2016
It was great to call and get in to see the Doctor when you have a Emergency.
Sep 30, 2016
Dr. Decker was really nice. Thought my exam was very thorough. all the personal where very nice and helpful .
Sep 20, 2016
Very professional an friendly service. Dr. Deckard always provides a thorough eye examination and an accurate diagnosis. I highly recommend this Eyecare Center if you want glasses or other products.
Sep 19, 2016
The staff is very friendly. Dr Deckard gives a thorough exam and explains the results of the testing that is easy to understand. Getting contacts and glasses can be expensive she took time to help fit me with the most comfortable contact lenses due to my dry eyes.
Sep 17, 2016
Everything was professional and well-explained. I feel comfortable with the service I received and everyone was very pleasant and accommodating.
Sep 16, 2016
Dr. Deckard and her staff are all very professional and helpful, making my eye appointment a pleasant experience. The office and reception area are updated beautifully, clean and inviting.
Sep 13, 2016
Excellent on time service. The service was excellent by the support staff and by Dr Deckard
Sep 12, 2016
The website is fine, as a returning patient, I did not use it much, but I especially like the reminders sent by text.
Sep 9, 2016
Everyone was very friendly. My wait time was almost nothing and the appointment moved along quickly. I was very pleased with my experience.
Sep 7, 2016
The exam was quick and easy, the staff and Dr. Bailey helped me feel comfortable throughout, and my results were explained in a way that I could understand. The waiting area was open and not you're typical doctor's office. I also appreciated the disposable sunglasses that helped me get to my car on a bright day (since my pupils were dilated). Thanks for a great experience.
Sep 7, 2016
As always, I got right in for my appointment and all the staff were very friendly and professional.
Sep 3, 2016
Wonderful with my 7 yo. Very thorough and listened to his needs and concerns.
Aug 27, 2016
Always professional. We have used the same group for over 40 years; we think we will continue. The online presence only helps to get information to us quickly.
Aug 22, 2016
Precision eye group is top notch in my book and Dr Deckard is wonderful. All of the staff is very pleasant and helpful ,the service is great. Absolutely the best.
Aug 8, 2016
My experience with Precision Eye Group was very good. I have used this office for my eye care needs for several years and have always received great service.
Aug 7, 2016
Friendly and efficient as always. SO MANY CHOICES for frames.
Aug 7, 2016
Busy but caring place. Had to wait a little but everyone was working hard to take care of my needs, while short staffed.
Aug 5, 2016
Everyone on staff is very kind and attentive. Dr. Deckard takes time to answer any questions. All around great people and experience.
Jul 31, 2016
I was so impressed that I got taken back before my appointment time , all the staff was so nice and made me feel comfortable. With having lupus I don't feel comfortable at appts . So thanks for making me feel at ease.
Jul 31, 2016
As always, it was a lovely appointment. I was pleasantly surprised by all the changes!
Jul 24, 2016
A professional, caring and supportive environment.
Jul 16, 2016
Great service and very friendly staff. I was scheduled within the same week and extremely pleased with my visit. Would definitely recommend them in the future!
Jul 15, 2016
Very pleased with quick care due to my urgent problem. Dr. Bradley was so kind and helped me understand problem. See you In 6 weeks.
Jul 10, 2016
more frame options in the lower price range in the $100 - $200 option
Jul 8, 2016
I was very happy with my recent visit to Precision Eye Care. The staff was friendly and helpful, the doctor was wonderful at explaining my eye problem to me and the referral to get me to a specialist was most helpful.
Jun 27, 2016
Staff is always prompt and courteous! Dr. Deckard reigns with her professional knowledge and expertise! Best in U.S.
Jun 24, 2016
A couple of days after my eyes were scanned, I received a phone call from your office telling me to schedule an appointment with my primary care physician and that you would send him a report of what the eye scans showed. I did this and have an appointment this afternoon. What concerns me is your office's unwillingness to tell me the nature of the problem that caused this interest. I've spent 4 days wondering what's going on.
Jun 24, 2016
I was perfectly satisfied by my care and the courtesy of all the persons giving it. They're so patient at the end when I was so confused about my lenses and the frames! I will certainly keep coming back and tell all my friends of my great experience.
Jun 20, 2016
Great service and very friendly staff. I really appreciate the modern analytical instruments available at this office. I also really appreciate having Dr. Deckard as my doctor, she's very knowledgeable and friendly. The new office space is also very cool.
Jun 13, 2016
Great combination of excellence in front desk staff, optician staff, and optometrist. A solid, professional organization all the way around.
Jun 4, 2016
Great staff, communicative experience, all issues resolved.
May 29, 2016
I was really impressed with the friendliness of the staff and how comfortable I was with the different eye tests. I also appreciated how fast I was in and out.
May 28, 2016
Great experience. I know how hard it is to work with younger children, but everyone did a great job. I was pleased at the care we received.
May 24, 2016
Saw Dr. Deckard very quickly and had great service. She laid out all options clearly.
May 23, 2016
Everyone on your staff, from the front desk, techs and docs are very professional. Appointments are on time and done in a timely manner. Thanks, guys
May 22, 2016
My exam was very thorough and all staff and personnel are very pleasant. Big plus is Dr.Deckard herself. She is extremely knowlegeable and advises me expertly on how to keep my vision healthy.
May 8, 2016
Always pleasant professional and thorough, a wonderful experience.
May 5, 2016
I really appreciate the time you spent with me to fully explain the condition of my eyes as well as the options available for corrective measures. The new technology you have is amazing!
May 5, 2016
Everyone I dealt with was professional, courteous,friendly,informative and helpful.
May 2, 2016
My Appointment The waiting area was very comfortable and the staff friendly and accommodating. The examination was done professionally and my all my questions were answered.
Apr 30, 2016
Dr. Deckard is the best eye doctor I have seen in my 30+ years of wearing glasses and contacts. She takes an interest in her patients, takes her time and takes the time needed to make sure you know your options and the right decisions are made with your eye health!
Apr 18, 2016
I love your office design and all the natural light. Your staff is friendly, knowledgable and efficient.
Apr 16, 2016
I wish my eye problems would disappear. But I now have a clearer sense of options to try dealing with them.
Apr 14, 2016
Love the office and website remodel. Dr. Deckard and her staff offer thorough exams, clear explanations and pleasant conversation. I highly recommend the practice for your optic needs.
Apr 14, 2016
The staff was wonderful and office was amazing.
Apr 10, 2016
I've already referred a co-worker and her husband. They should be calling to make their 1st appointment with you soon!
Apr 9, 2016
Was assisted by Erika for vision tests. She was very courteous, prompt, and explained the tests in terms I understood.
Apr 7, 2016
Everyone at Precision Eye Group was accommodating, kind, and professional. I would highly recommend them!
Apr 5, 2016
Professional, quality experience, as always.
Apr 5, 2016
Everyone was very nice. I enjoyed my experience.
Apr 5, 2016
I came in a for my annual eye exam (glasses), and left being charged for a contact fitting as well. The doctor asked how my contacts were feeling (I wear them once a month) and since I said they didn't give me the best eyesight, I thought she was just being friendly by checking them. I didn't realize she'd charge me an extra $60 just for that, especially without telling me and or asking me if I was okay with it. If I had known, I would have refused. That's a horrible way to make money off of your patients.
Apr 4, 2016
Reply
The improved Optomap made a big difference.
Apr 4, 2016
Take too long when seeing patients. Also billed my insurance incorrectly.
Apr 1, 2016
I felt very comfortable during my visit and thought everyone was extremely good at what they did.
Mar 31, 2016
Friendly staff & timely service. Thank you!
Mar 30, 2016
The office visit was very good. But, I have received numerous email reminders about my appointment. Please limit the number of reminders that you send to one per appointment.
Mar 28, 2016
I've had wonderful experience with Dr. Brandy Deckard and Precision Eye group. I've recommended it to several friends.
Mar 25, 2016
Great experience. They were able to squeeze me in before I left to go out of town. They did their best to make sure I didn't wait long and got me out quickly.
Mar 24, 2016
The waiting room is very pleasant and relaxing, all of my questions were answered and addressed, everyone was very friendly, and follow-up issues like the referral were completed very promptly. I'm giving an A+...and as a former customer service trainer I can be a bit picky. Kudos!
Mar 24, 2016
This appt went much much smoother than the last appt or two we've had :) The only other concern or suggestion I have is about the contact lens fitting fee. both my daughter and I have always worn contacts and always the same brand. So I am wondering if its possible to waive this fee for long standing clients that always wear the same contact brands?
Mar 22, 2016
Someone being trained did the eye pressure and mapping with supervision. However, they needed to be redone at the end of my visit. It was also a little annoying that people had to go between two computer screens and didn't have evidence that my insurance covered the mapping from my understanding.
Mar 21, 2016
It wasn't really explained to me about my financial options...I was just told that this was my co-payments for certain things and I was told my total.
Mar 21, 2016
Front desk staff (on this date - 3/17) were not very personable.
Mar 21, 2016
I feel confident that my eyes are receiving the proper care.
Mar 20, 2016
Very pleased with how knowledgeable and friendly the staff are!
Mar 11, 2016
Brandy and her staff are the best. Always friendly and professional.
Mar 11, 2016
The Precision Eye Group team is awesome.
Mar 7, 2016
Very pleasant experience from start to finish. Friendly and very professional staff. Dr. Deckard provided a clear, easy to understand, explanation of the eye exam results. Much appreciated. Thank you.
Mar 6, 2016
I really felt that everyone was glad to see me and that with all the latest technology I was in good hands. Most of all my glasses have helped me in all phases of my life. All I can say is thank you all soo much. Dennis🤓
Mar 6, 2016
I love the office renovations and all of the staff was great (as always).
Mar 4, 2016
I have nothing but praise for Dr. Deckard and staff! My last visit was an unscheduled one. Although they were having a busy Friday, they managed to see me in between patients. As in all my visits, Dr. Deckard explained thoroughly what the problem was and how I should deal with it. I have complete confidence in her and would definitely recommend her.
Mar 2, 2016
I did not have an appointment, as I had an unexpected speck in my eye. Even though the schedule was full, the staff worked to fit me into the busy schedule. Much appreciated
Feb 28, 2016
My only issue was when I was done I didn't really get any consultation..I had to as what was next.
Feb 26, 2016
I was there for only 5 minutes getting "pictures" of my eyes.
Feb 26, 2016
I have never had a bad experience. Every person I have had contact with has been very pleasant to deal with. I recommend Dr. Deckard and her staff to everyone I know!
Feb 23, 2016
Highly informed and knowledgeable doctor and staff, professional atmosphere, much appreciated.
Feb 21, 2016
Just a reminder I requested a receipt and the exam printout of my visit. (called 02/15/16). thanks, Donna
Feb 17, 2016
Reply
Way too many emails and reminders. Same with followups etc. Reduce stuffing in boxes please.
Feb 16, 2016
I appreciate getting an appointment on such short notice.
Feb 15, 2016
My visit was great. I am always nervous anytime I have a medical appointment. Everyone could not have been more kind and understanding for which I say "thank you".
Feb 12, 2016
Very personable. Overall good experience.
Feb 8, 2016
Personal history is critical and the professional care reflects this concern which is very much appreciated.
Feb 5, 2016
Personal care is a priority in their handling of patients. Personal history is ctitical and their professionalism is very much appreciated!
Feb 5, 2016
Wonderful staff, friendly and welcoming in addition to being professional. All of the new tech features are most welcome, as are the waiting area changes. Lastly, Dr Deckard is knowledgeable and professional and has a wonderful attitude. And a great smile!
Feb 5, 2016
All very professional and efficient, but friendly as well.
Feb 5, 2016
Great job as always. Too many reminders leading up to the appointment though. Multiple texts, emails and calls were kind of annoying. Great service during the actual visit though!
Feb 4, 2016
I loved the new look of the office as well as the equipment upgrade in the exam rooms.
Feb 1, 2016
All the team members informed me thoroughly about procedures and results. I've been a patient of this practice for many years and appreciate that the quality of my experience and treatment has been maintained through the transition. I was concerned at first that the reception area has become glossier, that style may outweigh content and professionalism. Not so.
Jan 31, 2016
We love Dr. Deckard and her staff! Our visits to the office are always amazing!
Jan 27, 2016
Excellent care. Very professional and friendly atmosphere. I would recommend Precision Eye Group to anyone.
Jan 27, 2016
Everyone very helpful. Professional and personal assistance excellent
Jan 25, 2016
You know I love all you guys!!!!!!!!!!!!!!!!!
Jan 25, 2016
Appreciate the details of my eye exam, not sure I have had that before.
Jan 25, 2016
Your service is always friendly and helpful. The full explanations about my situation is much appreciated.
Jan 24, 2016
Very nice remodeling. Feel confident with the new equipment.
Jan 21, 2016
I found my experience at Dr. Deckard's office to be positive in every way. From the moment I stepped in the door until I left, the staff was professional, courteous and welcoming. They were thorough in explaining various aspects of the exam. Dr. Deckard herself was more than amiable and made me feel at ease as well as confident in her abilities. She utilizes state of the art equipment, and not only provides a thorough exam but offers complete explanations every step of the way. With so many optometry options here in Bloomington, I would not hesitate to recommend her or her staff. Thank you!!
Jan 19, 2016
You guys really are great. Thanks for the good service over the years.
Jan 17, 2016
My whole family uses Dr. Deckard for our eye care needs. We feel confident in the care we receive and appreciate the wonderful service. They stand by their products and provide excellent care. The new office remodel looks wonderful and we appreciate the state of the art equipment!
Jan 16, 2016
Dr. Deckard is very knowledgeable and I trust her judgement in her decision about my eye care. My prescription for my glasses was perfect!
Jan 14, 2016
Maybe 5 minutes of waiting time, it was great.
Jan 14, 2016
Great as always! Prompt service, thorough exam, detailed explanation of my prescription and options (I wear both contact lenses and glasses), and answers to all my questions regarding my eye care options. Would recommend Dr. Deckard and her staff to anyone seeking eye care in Bloomington, IN.
Jan 11, 2016
excellent organization - efficient and personable.
Jan 10, 2016
The office was very busy that day, but explained that completely.
Jan 8, 2016
The office is very clean and modern (after a remodel, I'm told). The staff was very nice and explained each item as we ran through them.
Jan 7, 2016
We have always received great service at this office, and that hasn't changed with the retirement of Dr. Howard and the remodel of the office. Keep doing what you are doing!
Dec 26, 2015
This was an emergency and I greatly appreciated everyone's assistance in working me into the schedules (3 times) and taking such wonderful care of me!
Dec 26, 2015
jennifer was so very nice and professional. Dr Deckard was the best. I always feel like I am getting the best care, it really feels like it's all about me and my eye health...
Dec 21, 2015
Excellent first visit. Doctor discussed my eye health with me and did not "rush" through the exam. Support staff was helpful.
Dec 21, 2015
Thanks for a very good experience as usual! I'm always impressed with the friendliness and professionalism of the entire staff.
Dec 19, 2015
Staff was great, love the way the showroom looks. Thanks, Dr Deckard
Dec 18, 2015
Had a great first experience, everyone was very friendly and helpful.
Dec 15, 2015
Best "eye team" in Bloomington! Everyone is friendly, helpful, & very knowledgeable. I appreciate Dr. Deckard and her fine staff.
Dec 14, 2015
Excellent experience! Friendly staff, nice new office design, and I appreciate that the latest technology is used. Dr. Deckard is knowledgeable, experienced and caring. Trying to get my dad to switch to your practice!
Dec 14, 2015
Dr Deckard was fantastic with our son, and she was wonderful about explaining what she was doing as well as what she was looking for. I am glad she is part of the InfantSee Program!
Dec 11, 2015
Very thorough and will continue with the new crew.
Dec 11, 2015
I am always made to feel very welcome and the staff is very helpful.
Dec 10, 2015
Lobby looks great! Thanks for the top notch service.
Dec 10, 2015
This is by far the best doctors office I have ever been to in my entire life. The staff are very friendly and respectful; they really go above and beyond to make you feel welcome and comfortable. Everything is very streamlined during your visit, and they have a really organized system. The doctor is also amazing and really takes the time to sit with you and discuss your care. Phenomenal service and care!
Dec 7, 2015
Here's my only complaint: My eyes were not dilated until after Dr. Deckard tried examining my eyes and was unable to see through the pupil. Then the drops were put in, and I waited for them to dilate, and she examined them again. I don't understand why it is not standard procedure to dilate the patient's eyes early in the visit, unless they choose not to have it done. She promised it will be done at the beginning next time.
Dec 6, 2015
Everyone was very friendly and helpful. I can't think of anything I would suggest for improvement.
Dec 4, 2015
#3 no options...I was asked for insurance card that was it. very pleasent visit.
Dec 3, 2015
The steep increase in price of (albeit improved) computer pic of retina was a surprise but I still went with that option to be consistent. Vision accuracy check was quick and seemed also to be done with new equipment. I felt my eye health check was very thorough. Thank you!
Nov 29, 2015
Excellent - efficient, friendly - keep it up!
Nov 23, 2015
Everyone offered direct eye contact with smiles; I was valued.
Nov 23, 2015
I can't express enough how grateful I am for Dr. Deckard. She has been very patient with me as I've dealt with health anxiety that a recent change in my vision has caused. She takes the time to explain things, which I don't always find with my healthcare providers. I can honestly say she's one of the best and I would recommend her (and have) to my closest friends and family.
Nov 21, 2015
After reading about Dr.Deckard's educational background, including a Residency in Ocular Disease, I decided to see her about a (wavy text) vision problem. I had previously received excellent care results at this facility, most recently to correct a faulty prescription from out of state. I couldn't be more pleased with the results. The exam was thorough, expert, and extremely reassuring. Although I only visit Bloomington 2-3 times a year, I aim to continue to make the Precision Group my regular eye care destination. Thanks!
Nov 20, 2015
Sadly this is the 2nd year that I have had to wait to see the Dr once I am in the examination room for over 30 minutes (last year it was over 60 minutes -- that appt took almost 3 hours from start to finish) due to "emergency" appts. Instead of putting patients in exam rooms indefinitely, consider calling them before their appt to let them know the office is running late -- or to tell them before they are escorted back to begin the exam process so they can get reading materials/work to enable them to use their time wisely. A little "heads up" goes a long way in showing respect for your patients' time.
Nov 20, 2015
Have you ever considered teaming with AARP to offer discounts on glasses?
Nov 19, 2015
Friendly staff and like having Dr. Deckard explains the results of the eye scans and what she is seeing.
Nov 18, 2015
I noticed greasy fingerprints on the overhead wooden area above reception desk area! (Teasing!!!")
Nov 16, 2015
Reply
I had a refraction appt and I was in the office for 2 full hours!!!! I am not retired and don't have all day to sit around and go to doc Appts. In my opinion this office over books clients and it takes twice as long as it should. I used to refer people to the office but I stopped about 2 years ago bc I'm unsatisfied and ready to find another eye doctor... It's unfortunate bc I do like Dr Deckard and the office staff, but I know a handful of patients who've experienced the same LONG WAIT TIME AND LONG APPT...the last 4 visits it's been like this, so I've more than given this office a second, third, and fourth chance. It seems that overbooking patients is the norm. I guess it's all about the money...what a shame. Another issue I had was that I called office one morning at 9am. I mentioned I'd come in at lunchtime to pick up two boxes of contacts for my daughter. I asked that they have them ready. Well, I got there at 12:10 and Git out of there at 12:30!!! All for picking up contacts.
Nov 15, 2015
It was a good visit. I thoroughly enjoyed meeting Dr Deckard for the first time. She's impressive -- very professional and gave a clear, thorough analysis of my vision and areas of concern.
Nov 9, 2015
I am very pleased with Dr. Deckard and her staff. My exam was very thorough and everyone in the office is very knowledgeable and friendly. I have already recommended Dr. Deckard to a co-worker.
Nov 9, 2015
Great experience everyone is very efficient and friendly!
Nov 8, 2015
Juat a Great office!!! Everyone is always so nice, kind, and very helpful!!! And so AWESOME you send reminders for appointments!! You are all the BEST!!!
Nov 6, 2015
Fantastic Office and staff!!! Because my eyes are so sensitive, I dread optometrist visits more than I do the dentist- but everyone here is so wonderful that I actually have a bit of fun. Gretchen picked out the best frames for me too!
Nov 6, 2015
This appointment was a good experience and left me with a comfortable feeling about my eye care.
Nov 5, 2015
Love the way the staff treats the patients. Makes you feel special.
Nov 2, 2015
Fast, courteous, and great results. Can't wait to pick up my new glasses.
Nov 1, 2015
Please contact me if you want my feedback. I did not leave a 5-star rating.
Oct 29, 2015
Dr. Deckard and staff were friendly, professional, and informative. I was very pleased with the care that I received.
Oct 26, 2015
Dr. Deckard is excellent, always upbeat, sympathetic, and very knowledgeable, I have increasingly complex vision problems. But I am confident she can solve them.
Oct 24, 2015
Overall, I was pleased with the service. There was a bit of a wait to see the doctor but the staff kept me posted and was very courteous.
Oct 23, 2015
Each visit has been a pleasant experience! I recommend Dr. Deckard to any of our faculty that are looking for an eye doctor.
Oct 23, 2015
Doctor Deckard and her entire staff are exceptionally nice. love the new look of the office.
Oct 22, 2015
New office decor is looking very nice. I'll be anxious to see the finished product.
Oct 22, 2015
Dr. was very thorough and communicated well. The electronic equipment sped up the process,which can be very tiring to the eyes when it goes slowly--I appreciated that a lot. Staff was pleasant without being annoying. Thanks.
Oct 17, 2015
I was never informed that my new glasses had arrived until I called the office 2 weeks after my appt. I commented that I would be in on Friday Octbober 2 to pick them up and was then informed that the office would be closed after Wednesday Sept 30. Unfortunately I couldn't get into the office before Sept 30 so I guess I'll be waiting until Oct 14 for my new glasses. I just would have appreciated a phone call letting me know my glasses were in.
Oct 7, 2015
This was my first visit to Precision Eye Care. The staff was friendly and efficient. Kudos to Dr. Deckard. She thoughtfully explained results and future eye care that will be needed.
Oct 3, 2015
My family have been long term patients of Dr. Howard. It is great that Dr. Deckard is continuing her incredible tradition of exceptional service!
Oct 2, 2015
Thank you for fitting me in before the remodeling.
Oct 2, 2015
This was my first evaluation by Dr. Deckard. I found her to be professional, informative and friendly. I will definitely continue to be her client and feel comfortable referring others.
Oct 2, 2015
The only reason I feel that I had to wait to be seen was because it was an emergency last minute appointment made for me by IMA walk in clinic.
Sep 30, 2015
Firm is under new management and direction. Same outstanding service before the change. Would recommend, highly.
Sep 28, 2015
It was my first time to see Dr. Deckard. She did a fabulous job! Thank you!
Sep 25, 2015
Office staff is extremely pleasant and professional. I have been going to this practice for many years!
Sep 25, 2015
Overall it wasn't bad, but I thought being there for about two hours was too long. I quit going to the IU optometry school for the same reason; it always took at least two hours.
Sep 24, 2015
I was frustrated with the amount of time it took to complete the visit. I feel like the exam was thorough, but we were in the office an hour and forty-five minutes. However, it was explained to me that there were a couple of emergencies and they were learning a new computer system.
Sep 23, 2015
Always a positive environment. Any Mountain Dew? 😆
Sep 23, 2015
Love the attention and patience I receive. I never feel my concerns are brushed off.
Sep 23, 2015
I was referred to you and so glad I was. I needed the Saturday hours for the initial appointment and that was great. Gretchen that helped me pick out the glasses was wonderful and the girls in the office that checked me were so nice and helpful with what I needed. They explained the way contacts work and I was very pleased. Glad I have a new eye dr. Brandi Deckard was very nice and gave me lots of options for getting the contacts exactly right. the receptionist was very nice too, everyone made me feel comfortable.
Sep 23, 2015
I was there on a Saturday. A young woman was being trained and that was fine--those two women were very kind. It took a GREAT DEAL of time but they were so nice that I rolled with it. But the doctor was a different story. It was a man and he left the room when we had literally 30 sec. left of the appointment with me because he wasn't happy with the image of my eyes that the women had taken earlier. We got new images in under 3 min. but instead of waiting, he went on to 2 other patients!! I was waiting for him to come back for 40 minutes!! I finally came out of the room and said "I think I've been forgotten" the woman at the front went and got him (my file was even gone) and he came back to say "everything looks fine" and left. THen I paid and no one said anything about an outcome for my visit. So I left and realized "I don't even have a prescription or a plan or suggestion." So I came back in and, no kidding, waited another 20 min. while folks scrambled to get my prescription. I wanted new glasses because the whole reason I came in was to report eye strain at my work computer. I really wish I could be seen again, but by the regular doctor, not the visiting guy who comes on Saturdays. I had to cancel taking my son to the airport because of my 2 1/2 hour visit. And then, after all that, I got nothing. I still don't have a written prescription.
Sep 23, 2015