Precision Eye Group, P.C.

Star Star Star Star Star 392 Reviews

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Reviews

StarStarStarStarStar Dry eyes — 

Visiting your office is always uplifting. Always greeted with a big smile.


StarStarStarStarStar I cant begin to tell you how great this group i... — 

I cant begin to tell you how great this group is. They take your concerns seriously and give the best care. They take their time and explain what they're doing. Clean, modern, friendly environment. Also, great for toddlers/children. Would highly recommend.


StarStarStarStarStar It was a great experience — 

It was a great experience


StarStarStarStarStar Very positive experience. Office was warm and f... — 

Very positive experience. Office was warm and friendly. Dr. Declared is extremely personable and thorough. Would recommend to anyone


StarStarStarStarStar Awesome Service - Thanks so much for getting my... — 

Awesome Service - Thanks so much for getting my new frames ordered so quickly and getting them processed under warranty. You guys are the best in town!


StarStarStarStarStar Best Place in Town for Contacts — 

Wow! Dr. Deckard and her technicians understand contact lenses! I went in as a helpless glasses nerd and came out with enough confidence to try contacts. So far so good--and I go back next week for a checkup.


StarStarStarStarStar Another great visit to Precision Eye Group! Fr... — 

Another great visit to Precision Eye Group! Friendly, professional and helpful.


StarStarStarStarStar Dr Bailey was very good at explaining things an... — 

Dr Bailey was very good at explaining things and helping me feel comfortable


StarStarStarStarStar I "enjoy" these appointments! — 

I "enjoy" these appointments!


StarStarStarStarStar Very pleasant, I felt comfortable, the staff wa... — 

Very pleasant, I felt comfortable, the staff was great.


StarStarStarStarStar Great Experience. — 

Great Experience. Everyone was professional and got me in and out fast. They always seem to have the best tools to help with any assessments.


StarStarStarStarStar Such a Spec-tacular experience  — 

This was my first time at Precision Eye Group. Upon entering, the staff was very friendly and the office environment was amazingly welcoming and clean. My appointment started right on time and everyone was super helpful and friendly. Everyone was amazing and the doctor explained everything in a simple way for me to understand. Such an awesome experience :)


StarStarStarStarStar Very warm, friendly staff. Dr. Deckard is total... — 

Very warm, friendly staff. Dr. Deckard is totally awesome. No wait time upon arrival.


StarStarStarStarStar Excellent doctors, service, and value. — 

Excellent doctors, service, and value.


StarStarStarStarStar The Service was GREAT did not have to wait at a... — 

The Service was GREAT did not have to wait at all.


StarStarStarStarStar Great service as always and very professional. — 

Great service as always and very professional.


StarStarStarStarStar Professional caring service. A great team! A ... — 

Professional caring service. A great team! A great office!


StarStarStarStarStar Always have a good experience when I come! — 

Always have a good experience when I come!


StarStarStarStarStar Professional and Friendly — 

I was very well taken care of by the professional and friendly staff of Precision Eye Group. My exam was thorough and informative, using techniques and technology that I had not experienced anywhere else. They were thoughtful and respectful, and I would recommend them to everyone.


StarStarStarStarStar Friendly competent staff, thorough exam with ex... — 

Friendly competent staff, thorough exam with explanation findings of exam and plan of care


StarStarStarStarStar  — 

Always a great visit with Dr. Bailey at Precision! Everyone is always so welcoming, kind, and fast, even with all of the great glasses options!


StarStarStarStarStar Fantastic. They were friendly and will be going... — 

Fantastic. They were friendly and will be going back!!


StarStarStarStarStar Very efficient. All on staff that I encountered... — 

Very efficient. All on staff that I encountered were professional yet personable. I felt comfortable with all parts of my appointment.


StarStarStarStarStar Dr. Deckard is truly the best. Nothing more nee... — 

Dr. Deckard is truly the best. Nothing more needs said!! Our family loves her!


StarStarStarStarStar Again, a wonderful experience at Precision Eye ... — 

Again, a wonderful experience at Precision Eye Group! Everyone in the family is a patient now and have only had great service. Excellent staff and doctors!


StarStarStarStarStar Same old perfection! — 

A great experience as usual. We are very pleased with the friendly and professional service provided.


StarStarStarStarStar We were visiting family away from our home in W... — 

We were visiting family away from our home in Washington and Precision fit us into their schedule on a Friday when my son had a sports accident. We met with Dr. Bailey who was patient, kind and extremely thorough. Excellent care!


StarStarStarStarStar Everyone at Precision Eye Group is professional... — 

Everyone at Precision Eye Group is professional, warm, friendly and helpful, and Drs. Bailey & Deckard are absolutely the best!


StarStarStarStarStar Same day appointment  — 

Very pleased with my visit. The staff and doctor were able to work me in same day for a vision change I was having. I appreciate the option to not dilate.


StarStarStarStarStar From the time of my first email with questions ... — 

From the time of my first email with questions about insurance coverage to the time I left the office after my exam, everyone was polite and helpful. A good experience!


StarStarStarStarStar Nice, clean office. Friendly staff. — 

Nice, clean office. Friendly staff.


StarStarStarStarStar All staff is very kind, professional, appointme... — 

All staff is very kind, professional, appointments are on time! Dr Deckard has the most recent equipment to receive precise results. Every time I need a new prescription, it is exciting to receive my new glasses as Dr Deckard does impeccable work and the percription is absolutely perfect!! The staff is very helpful and patient with assisting in choosing the frames and Dr Deckard will join in the search for the shape and style for individual preferences. I’m so impressed with Dr Deckards impeccable work and I am always happy with my glasses, never ever being told I need to give it time for my eyes to adjust to a new prescription. I would highly recommend my children, family closet friends to get their eye exams at this clinic! Environment is immaculate and such a relaxed inviting office. Wow, an absolute delightful experience!


StarStarStarStarStar The steps in my exam were handled very professi... — 

The steps in my exam were handled very professionally and in a timely manner. I waited maybe ten minutes past my scheduled time.


StarStarStarStarStar Eye appt. — 

As always, prompt, courteous service.


StarStarStarStarStar  — 

Dr Deckard and her staff were beyond caring, friendly and knowledgeable! Would highly recommend!


StarStarStarStarStar  — 

My experience was great, everyone in the office was very professional and informative.


StarStarStarStarStar I loved this place! Everyone was professional a... — 

I loved this place! Everyone was professional and friendly. There is a large selection of frames with various price points. I totally recommend Precision Optical.


StarStarStarStarStar I really enjoyed my time at Precision Eye /Grou... — 

I really enjoyed my time at Precision Eye /Group. Everyone was very pleasant and made me feel welcome. I had a very thorough exam and everything was explained to me very clearly.


StarStarStarStarStar Very friendly and professional staff. Dr Decka... — 

Very friendly and professional staff. Dr Deckard take time to explain what she is looking at so I understand


StarStarStarStarStar Excellent care in all aspects. Effiecient and f... — 

Excellent care in all aspects. Effiecient and friendly staff.


StarStarStarStarStar I've always had a pleasant experience at Precis... — 

I've always had a pleasant experience at Precision Eye Group. I appreciate the helpful and friendly staff. They are professional and friendly. Dr. Deckard has really helped me with the discomfort I was experiencing from dry eye. My eyes feel so good now that I don't even think about them, and that's a good thing!


StarStarStarStarStar Precision Eye Group is simply the best! — 

I've been a patient at several eye clinics in town, and Precision Eye Group is the best of the best! From their convenient location, incredible staff, wonderful and knowledgeable doctors and expansive selection of frames and services, I have never felt better served. I know this entire group has the patient's care at heart in their every interaction.


StarStarStarStarStar Always friendly and professional — 

Always friendly and professional


StarStarStarStarStar Highly recommend! I've been going here for a f... — 

Highly recommend! I've been going here for a few years and I have always had a great experience.


StarStarStarStarStar Dr. Bailey is thorough and very kind and consid... — 

Dr. Bailey is thorough and very kind and considerate,


StarStarStarStarStar Friendly staff!  — 

Friendly staff! Thorough eye exam - well explained. good choice of classes and helpfulness in selecting new frames


StarStarStarStarStar The staff was friendly and knowledgeable. I enj... — 

The staff was friendly and knowledgeable. I enjoyed my first visit and plan on returning.


StarStarStarNo StarNo Star Great folks with a true concern for their patie... — 

Great folks with a true concern for their patients.


StarStarStarStarStar Always a great experience at PE's. — 

Always a great experience at PE's.


StarStarStarStarStar My appointment !!! — 

My appointment was just great!!! I really do learn something every time I have an appointment. All of my questions are answered so I really understand it!!!


StarStarStarStarStar Tremendously professional and extremely thoroug... — 

Tremendously professional and extremely thorough!


StarStarStarStarStar Professional office — 

I appreciate how professional this office is. Every staff member is welcoming and informative. I never feel like I'm an inconvenience here. I have gotten excellent care.


StarStarStarStarStar Always a positive experience! — 

It's always a positive experience, from initial greeting and check-in to the competence of staff and Dr. Deckard.


StarStarStarStarStar I was experiencing episodes of flashes in my le... — 

I was experiencing episodes of flashes in my left eye. I called and explained my concerns and they got me an appointment within two hours to evaluate my situation. It was not my retina detaching as I feared. My eyeballs aging.


StarStarStarStarStar They did an excellent job taking care of my 6 y... — 

They did an excellent job taking care of my 6 year old son. He was an excellent patient and they talked to him as well as me and helped make all the "weird machines" approachable for him.


StarStarStarStarStar 10/10 Recommend! — 

From walking in the door to walking out, every part of my visit to Precision was smooth and easy. I left feeling well informed about the state of my vision and all of the questions I had going in to the visit were answered. On top of that, when it came time to pick my glasses, there was not only good options to choose from, but great assistance on my financial options. 10/10 will recommend people going to Precision!


StarStarStarStarStar Excellent care!  — 

Dr. Brandi Deckard is wonderful. She's an excellent specialist and impressively generous with her time to assure proper prescriptions. Her office is lovely is welcoming and her staff is helpful, professional and warm. I highly recommend Dr. Deckard and Precision Eye Group!


StarStarStarStarNo Star Service is great — 

Service is great. I had an issue with my glasses, but they were remade and everything worked out.


StarStarStarStarStar  — 

Friendly, knowledgeable staff! Really know their customers!


StarStarStarStarStar Didn't have to wait long in the lobby. Everyone... — 

Didn't have to wait long in the lobby. Everyone was really kind and explained everything.


StarStarStarStarStar Great care — 

I am pleased with the attention and care given to my eyes. It goes well beyond the annual exam to proactive interventions so that my eyesight does not deteriorate with age.


StarStarStarStarStar Dr. Deckard and her staff provide exceptional s... — 

Dr. Deckard and her staff provide exceptional service. They are professional, upbeat and have always been completely focused on providing quality service and respecting my schedule.


StarStarStarStarStar The best in Indiana! Very professional, courteo... — 

The best in Indiana! Very professional, courteous, caring and friendly staff and doctors.


StarStarStarStarStar Always impressed ! — 

I have my yearly check-up at Precision Eye Group. They have a beautiful ,clean office with up to date equipment. The personal are extremely friendly and efficient. Results of the exam are always explained to me, I never feel rushed. I would highly recommend them to anyone. 5 star rating !


StarStarStarStarStar We had an outsstanding experience.  — 

We had an outsstanding experience in every way! The tech staff and Dr.Deckerd were especially kind and skilled working with my special needs son! Thank you for that!


StarStarStarStarStar Precision Eye Group has friendly people who wil... — 

Precision Eye Group has friendly people who will listen to what you have to say. I have been to a few eye doctors over the years and this was the first group that took the time to listen to what I have to say and really cared about my overall health. Precision set me up with an appointment very quickly and started my appointment on time. All the people, from the receptionist to the doctor to the person who I talked to about getting frames and lenses, were very knowledgeable and generous with their time. I was able to get in and out of my appointment on time while still being able through the problems I was having and to answer any of my questions. The person who sold the frames and lenses let me take my time picking my frames (even when I went over their close out time) and was able to explain what was covered in order to get the most out of my insurance while still getting what I wanted.


StarStarStarStarStar Just the best... — 

As always you guys are great! Professional, thorough, and nice!


StarStarStarStarStar Friendly, patient and helpful!  — 

Friendly, patient and helpful!


StarStarStarStarStar Fast, on time, courteous. Great visit !  — 

Fast, on time, courteous. Great visit !


StarStarStarStarStar Always friendly and professional! — 

Always friendly and professional!


StarStarStarStarStar Great customer experience — 

I was highly satisfied with the customer service provided from the moment I scheduled my appointment (over the phone) to the time I left the office after my appointment. I was able to fill out paperwork electronically before my appointment, which was very efficient. The staff there is extremely friendly and attentive. The equipment seemed very new and clean. Even when I was purchasing contacts after my exam, the doctor was still present and concerned with making sure I got exactly what I needed. The best part of my visit was the 2 caramel coffees offered to me - one upon arrival and one for the road. Overall, it was an enjoyable experience and great start to my busy day. I would highly recommend Precision to anyone needing eye care.


StarStarStarStarStar Wonderful Staff, great glass selection! They le... — 

Wonderful Staff, great glass selection! They let you know all of your options with any situation!


StarStarStarStarStar As always a wonderful experience! — 

As always a wonderful experience!


StarStarStarStarStar I received excellent service and care. All of ... — 

I received excellent service and care. All of the staff including the Doctor listened and took the time to answer my questions or make sure I understood my options. Plus I hadn't had an eye exam for a quite awhile and nobody shamed me.


StarStarStarStarStar Very pleased with care from staff & dr.deckard.... — 

Very pleased with care from staff & dr.deckard.


StarStarStarStarStar Very friendly staff. Very nice office. Not to m... — 

Very friendly staff. Very nice office. Not to mention they have some really cool machines in their office that also make your visit so much more pleasant and they were really quick getting me back and getting me out.


StarStarStarStarStar Always a pleasant experience at Precision Eye G... — 

Always a pleasant experience at Precision Eye Group.


StarStarStarStarStar Friendly staff and caring doctors. — 

Friendly staff and caring doctors.


StarStarStarStarStar  — 

Best eye exam ever! Dr. Bailey was thorough and friendly. The opticians who assisted with my eyewear purchase were great too!


StarStarStarStarStar Everyone was very professional. The atmosphere ... — 

Everyone was very professional. The atmosphere was great. It was a awesome experience. Dr. Brandy Deckard was so awesome. I highly recommend the Eye Physicans Group.


StarStarStarStarStar Easily 5-star response — 

Easily a 5-star response to a concern about a misbehaving left eye!


StarStarStarStarStar I have been a patient of Precision Eye Group fo... — 

I have been a patient of Precision Eye Group for a little over a year and have nothing but positive things to say about this group of professional individuals! They greet you a smile and you feel as if everyone has your best interest first and foremost from the moment you enter the door! They have the most current and up-to-date technology which gives me additional confidence in their skills/abilities! I am very happy!!


StarStarStarStarStar Great Service! Prompt attention, thorough exam... — 

Great Service! Prompt attention, thorough exam, and clear explanation of changes in my vision and prescription options. Dr. Brandy Deckard and the staff at Precision Eye Group are excellent.


StarStarStarStarStar Positive and Thorough from Start to Finish — 

I’m new to the office, and I’ve been impressed by how very welcoming, receptive, personable, upbeat, and positive everyone here is - from the time you walk in the door, to the exam/appointment experience, to the trip out the door. I love that I was offered water or coffee as I waited for the Optometrist in the exam room. Small things like that set places apart from one another. Not to mention, Dr. Deckard and Dr. Bailey both are incredibly thorough, will explain everything that’s going on-what they see, how they are drawing their conclusions, what the conclusions are, and how I as the patient can and should act in response to whatever it is that was discussed during the exam/appointment.


StarStarStarStarStar Thanks! — 

I had a sudden change in my vision. I was seen promptly, appropriately evaluated, and then reassured. I would recommend his group to anyone.


StarStarStarStarStar Everything is great: personnel, location, equip... — 

Everything is great: personnel, location, equipment, frame selection


StarStarStarStarStar Positive experience — 

I always hated the eye doctor, but after this visit i really enjoy the going.


StarStarStarStarStar Dr. Deckard is extremely knowledgeable and take... — 

Dr. Deckard is extremely knowledgeable and takes time to educate and answer any questions. The staff is very polite and helpful as well


StarStarStarStarStar I have only had positive experiences at Precisi... — 

I have only had positive experiences at Precision Eye Group. The care they give is great and they go above and beyond to take care of whatever needs my family has. I really appreciate them.


StarStarStarStarStar HIGHLY recommended! — 

i was so impressed with the expertise and sympathetic care as well as by the up-to-date technology available for a thorough (and pleasant) exam!


StarStarStarStarStar Was very appreciative that I was seen on a drop... — 

Was very appreciative that I was seen on a drop-in basis. Doctor was very helpful.


StarStarStarStarStar I received a very thorough exam. — 

I received a very thorough exam.


StarStarStarStarStar Staff is always friendly and very helpful! — 

Staff is always friendly and very helpful!


StarStarStarStarStar Excellent everyone greeted with a smile and a w... — 

Excellent everyone greeted with a smile and a warm welcome


StarStarStarStarStar Simply a great experience.  — 

Simply a great experience.


StarStarStarStarStar My appointment went great with all involved. — 

My appointment went great with all involved.


StarStarStarStarStar Best Optometrist Ever! — 

Excellent service, knowledgeable staff, state-of-the-art equipment, and a contagious excitement about Optometry that you just don't find in most medical industries. A bit pricey, but you get what you pay for. You won't regret going here.


StarStarStarStarStar You have a very professional office. I liked th... — 

You have a very professional office. I liked the look, the modern feel, and was pleased with the modern equipment for testing.


StarStarStarStarStar My visit is always a pleasant one. The staff is... — 

My visit is always a pleasant one. The staff is friendly and professional at all times. I would recommend their services to anyone looking for great eye care and a top notch staff.


StarStarStarStarStar Dr Deckard and her staff are top of the line — 

Dr Deckard and her staff are top of the line, professionally and personally. My wife and I recommend them highly.


StarStarStarStarStar Great experience! — 

Friendly staff, accurate and in-depth processes for finding my proper prescription, and informative doctors!


StarStarStarStarStar Great caring service. Up to date technology. ... — 

Great caring service. Up to date technology. I can recommend the services of Dr. Deckard and her staff without reservation.


StarStarStarStarStar Dr. Derek Bailey - science and skills — 

Dr. Derek Bailey is treating a condition I have, and is using the best science along with excellent interpersonal skills. I feel like I matter to him. He really listens to my concerns and provides information at great length. I'm grateful to be seeing him.


StarStarStarStarStar First Class Service — 

Outstanding service and care. Dr. Deckard and her entire staff are terrific. The staff is top notch, personable, professional and always customer focused. Dr. Deckard is just great. She always listens and is cheerful, professional and kind on top of being extremely well qualified. She and her staff look out for the patient on every front, from medical to financial. I highly, highly recommend her and her team.


StarStarStarStarStar Everyone was very professional and polite. — 

Everyone was very professional and polite.


StarStarStarStarStar My experience at Precision Eye Group was as eff... — 

My experience at Precision Eye Group was as efficiently and professionally handled as I've come to expect from this organization. Highly recommended!


StarStarStarStarStar Love this place. Great customer service, Dr. De... — 

Love this place. Great customer service, Dr. Deckard is the best, and this place has all the latest and greatest gadgets!


StarStarStarStarStar 5 Star Rating! I have always been impressed wi... — 

5 Star Rating! I have always been impressed with the professionalism of the staff! The exam equipment makes the process comfortable and accurate. I highly recommend Precision Eye Group!


StarStarNo StarNo StarNo Star Not happy and will not go back  — 

Not happy and will not go back


Reply

I am very sorry to hear this, Angela. We always strive to deliver the best care and customer service. Someone from our office will be in touch with you soon.

StarStarStarStarStar Most Professional Optometry Office — 

Precision Eye Group is the most professional optometry office I have seen. I've been a patient at over 10 eye doctors and am always impressed with their efficiency, friendliness, and competence. Every employee appears to be well-trained and importantly, appears to enjoy working in the office. Dr. Deckard is incredible. She spends the time to provide a comprehensive exam. I'm so impressed by the technology that is available. I am so glad I found them.


StarStarStarStarStar Timely, professional, and caring. — 

Timely, professional, and caring.


StarStarStarStarStar Leave appointment feeling good — 

Dr. Deckard is so friendly and upbeat, as well as being a caring and thorough doctor, that after my appointment, I walk out of the office feeling good and well cared for.


StarStarStarStarStar Very good visit. Appointment was on time. Fel... — 

Very good visit. Appointment was on time. Felt like the advice on new glasses was very good. Took the time to walk me through options, pros and cons of each.


StarStarStarStarStar Very professional and pleasant environment and ... — 

Very professional and pleasant environment and service.


StarStarStarStarStar I would not dream of going anywhere else: wonde... — 

I would not dream of going anywhere else: wonderful office staff, the best eye-care. We are blessed to have Precision Eye Group in Bloomington


StarStarStarStarStar This is one of the best medical offices in town... — 

This is one of the best medical offices in town. The office runs on time and the examinations are very thorough.


StarStarStarStarStar Love PEG! — 

Precision Eye Group & Dr. Deckard are amazing with my children. There is always a bit of apprehension before eye appointments, but all nervousness is calmed as soon as we walk in the doors.


StarStarStarStarStar As always, the customer service was great. The... — 

As always, the customer service was great. The office is wonderful!! Dr. Bailey is very cool and am glad the office was able to take me on very short notice. Henry


StarStarStarStarStar  — 

I appreciated the fact that the concerns I had about my new lens/frames were listened to by your staff and I'm looking forward to our efforts being successful! Thank you - everyond!


StarStarStarStarStar Extremely caring and through. They will get it ... — 

Extremely caring and through. They will get it right.


StarStarStarStarStar Dr. Brandy Deckard is so nice.  — 

Dr. Deckard is so friendly and personable. The entire staff was helpful and kind and the atmosphere is great. I would recommend to a friend.


StarStarStarStarStar Our experience with Precision Eye Group was exc... — 

Our experience with Precision Eye Group was excellent. Dr. Bailey exceeded our expectations in every level. The whole staff was welcoming and made us feel at home.


StarStarStarStarStar Thank you for your patience and explanation. ... — 

Thank you for your patience and explanation. Having an eye exam can be uncomfortable. Your staff is welcoming and courteous which helps relax any anxiety. I also appreciate your patience in explaining the how and why of the exams.


StarStarStarStarStar Very prompt professional care! No waiting time,... — 

Very prompt professional care! No waiting time, courteous office and tech personnel and Dr. Deckard is amazing.


StarStarStarStarStar My whole family is taken care of by Precision, ... — 

My whole family is taken care of by Precision, and we are always happy with our experiences and the friendly staff. Both Dr. Deckard and Dr. Bailey are professional and personable. They take time with you to explain what they are doing and answer questions, and never make you feel rushed.


StarStarStarStarStar Great place👍. Excellent staff. — 

Great place👍. Excellent staff.


StarStarStarStarStar Great Treatment! — 

It is always a pleasant experience with all of the staff when I come in for my eye exam, and they are over the top courteous and professional.


StarStarStarStarStar Great Staff and the latest in technology. — 

Great Staff and the latest in technology.


StarStarStarStarStar Friendly staff and short wait times, what else ... — 

Friendly staff and short wait times, what else do you want from a doctor's visit?


StarStarStarStarStar Nice people, great service. They all were knowl... — 

Nice people, great service. They all were knowledgeable and helpful. I definitely recommend utilizing the services of Precision Eye Group.


StarStarStarStarNo Star Very good experience, thorough exam. Profession... — 

Very good experience, thorough exam. Professional staff. Great office.


StarStarStarStarStar Dr. Deckard is truly the best eye doctor I have... — 

Dr. Deckard is truly the best eye doctor I have ever had and I have been wearing glasses and contacts for over 30 years! She's patient and knowledgeable and truly wants you to see the best you can and to have the best overall eye health possible.


StarStarStarStarStar Dr. Deckard and her team were all very polite a... — 

Dr. Deckard and her team were all very polite and courteous. She takes the time to explain what she sees in your eye exam and makes sure you understand everything she is doing and why. No one in the building is pushy and are honest. I highly recommend Precision as they take great care of my family and I.


StarStarStarStarStar I experienced nothing but professional, efficie... — 

I experienced nothing but professional, efficient, and friendly patient service. I am confident that my eye care is in good hands.


StarStarStarStarStar Dr. Bailey — 

This was my first experience with Dr. Bailey and I was very pleased. He explained the situation very thoroughly and made an appointment for me to see Dr. Fornefeld that same day.


StarStarStarStarStar Excellent service and treatment. — 

Excellent service and treatment.


StarStarStarStarStar Great group of people. Very thorough, friendly,... — 

Great group of people. Very thorough, friendly, informative. 5 Stars


StarStarStarStarStar Excellent place for eye care. I have been comi... — 

Excellent place for eye care. I have been coming here for close to 10 years and they are very thorough. The office is clean. They have most of the designer brands of glasses and sunglasses to choose from. The doctors are attentive. You will receive excellent care at this facility. I actually have my whole family (parents/siblings) coming here now.


StarStarStarStarStar Highly Recommend Precision Eye Group — 

It's always a pleasure to visit Precision Eye Group. Wait time after checkin is negligible. Each member of the staff is personable and professionally efficient. Dr. Deckard always clearly explains the current state of my vision, anticipates any conditions that may arise, and outlines steps to be taken in the event they occur. Upon leaving the office, I always feel supremely confident that I am under the best eye care group.


StarStarStarStarStar I've been coming to Precision and its predecess... — 

I've been coming to Precision and its predecessor for years. Dr. Deckard and her staff are wonderful.


StarStarStarStarStar Very thorough exam. I felt my eyes were well ... — 

Very thorough exam. I felt my eyes were well checked--everyone seems to be very competent. i liked the whole team.


StarStarStarStarNo Star The online appointment scheduler and Saturday a... — 

The online appointment scheduler and Saturday availability is very helpful.


StarStarStarStarStar Wonderful Experience! On time, friendly and ve... — 

Wonderful Experience! On time, friendly and very professional!


StarStarStarStarStar Great staff! — 

The folks at Precision Eye Group are very cheerful. I appreciate that they were available to address my concerns. The reception area was clean and cheerful. The coffee service is much appreciated. Both doctors are kind and caring. The opticians are helpful. My whole family has been happy with their care.


StarStarStarStarStar Dr. Bailey was terrific to work with. He liste... — 

Dr. Bailey was terrific to work with. He listened to my concerns as a mother and addressed them with ease. It is easy to see he loves what he does. The entire staff was wonderful, got us in and out smoothly, and with no waiting time. They made us feel as if we mattered.


StarStarStarStarStar Great Experience — 

Always a great experience from the time I check in to the time I check out. The waiting area is inviting and comfortable and the staff is very accommodating and professional. Everything was explained to me in detail and all of my questions were answered.


StarStarStarStarStar Very happy new patient! — 

I am new to Bloomington and went to Precision Eye Group by referral from a friend. I had the best experience. Everyone was very friendly and Dr. Bailey took his time when explaining things to me. I am very happy with my visit and feel that I am in good care!


StarStarStarStarStar  — 

Nice, updated facilities and very professional, friendly staff, especially Dr Deckard.


StarStarStarStarStar The only place I would go to for my eyes! They ... — 

The only place I would go to for my eyes! They are quick, professional, thorough, and you can tell they care. The best!


StarStarStarStarStar Very impressed  — 

Easiest eye exam I've ever had. The staff was helpful and nice. The doctor answered my all my questions and was very patient. Would recommend!


StarStarStarStarStar Excellent care, superior service — 

Excellt care and superior service from a grat doctor and friendly, helpful staff.


StarStarStarStarStar Dr. Deckard for uses on individual's concerns. — 

Appointments with Dr. Deckard are always focused on my current concerns. She'll be certain of the. Once runs based on my history, and gives full explanations for understanding any changes. I always leave knowing my vision will be continually cared for and at it's possible best! Her staff know and care for your particular concerns. Thank you!


StarStarStarStarStar Annual Eye Exam — 

Precision Eye Group provides excellent attention not only to my eyes but to me as well. I feel the exams are very thorough and that the entire team works very well together. I have seen both Dr. Deckard and Dr. Bailey and both are very professional - providing a very in depth exam. I had a very slight change in my prescription and was not pressured, in any way, to change or purchase new glasses. I chose to do so and Kim was very helpful and honest in helping me choose new eyewear.


StarStarStarStarStar Very friendly and knowledgeable--and reassuring... — 

Very friendly and knowledgeable--and reassuring.


StarStarStarStarStar I scheduled my appointment using online schedul... — 

I scheduled my appointment using online scheduler. Very easy and convenient.


StarStarStarStarStar I enjoyed meeting Dr. Bailey and felt I receive... — 

I enjoyed meeting Dr. Bailey and felt I received excellent patient care during the entire visit.


StarStarStarStarStar Very careful and attentive doctor — 

I had an urgent eye problem and came without appointment on a Friday at 5 pm. I was warmly welcomed by professional staff and without delay met a very careful and attentive doctor who gave me his full time and examined my eyes well beyond my direct complaints. Full satisfaction on my part.


StarStarStarStarStar As always, great service from all the staff !!... — 

As always, great service from all the staff !!


StarStarStarStarStar Always a positive experience! — 

Always a positive experience!


StarStarStarStarStar Very good service, answered all questions. — 

Very good service, answered all questions.


StarStarStarStarStar I highly recommend their services!! — 

I felt comfortable through the whole process for glasses and contacts. They answered all my questions and I felt valued, which over the years that has not been the case. The staff and eye doctor are genuine people and are not just trying to get you in and out and take your money. The receptionists are very professional and also make sure to answer any and all questions. Precision Eye Group is a great company and I highly recommend their services.


StarStarStarStarStar I LOVE LOVE LOVE your online service, it really... — 

I LOVE LOVE LOVE your online service, it really is the only way I can keep up on my eye appointments and SO appreciate the reminders etc.


StarStarStarStarStar  — 

This is by far the best eye doctor and staff that I have ever dealt with and the not Just for eyeglasses but my I health. I highly recommend them and would give them an A++ rating if available.


StarStarStarStarStar Efficient, caring, competent ... a pleasant exp... — 

Efficient, caring, competent ... a pleasant experience.


StarStarStarStarStar I can't wait to go back. — 

From the moment I arrived, I felt completely welcome. I arrived 15 mins early and they were able to get me through the preliminary check in procedures after a very short wait. The staff from the front desk to the clerk who sold me a very cute pair of glasses were all engaging, friendly, and knowledgeable. As a trans woman, the respect I receive is important for me and I was treated with the utmost. I can't wait to pick up my new glasses!


StarStarStarStarStar Very professional, very friendly and very infor... — 

Very professional, very friendly and very informative.


StarStarStarStarStar  — 

Staff friendly, courteous, and helpful. My visit was very efficient and eyewear came fast!


StarStarStarStarStar Will Forever Recommend Precision — 

From secretaries to technicians to the optometrists, everyone treats the individual patient like he/she is the only patient that matters. I will always recommend Precision when someone I know needs an eye exam. I've been to Precision several times, for me and my spouse, and have consistently had good experiences all around: from getting checked in to knowing what's going on with vision.


StarStarStarStarStar Excellent service, responsiveness and very frie... — 

Excellent service, responsiveness and very friendly and capable staff.


StarStarStarStarStar Everyone at Precision Eye Group is always very ... — 

Everyone at Precision Eye Group is always very friendly and professional. The analytical instruments seem to be of the highest quality.


StarStarStarStarStar Everything was first-rate. Thanks. — 

Everything was first-rate. Thanks.


StarStarStarStarStar From beginning to end it was a wonderful experi... — 

From beginning to end it was a wonderful experience! Everyone including the doctor was so professional, friendly, and thorough. I didn't wait or feel rushed and I will definitely come back!


StarStarStarStarStar Professional. Excellent staff and service.  — 

Very professional. Thorough exams with the latest technologies. The staff is extremely friendly, knowledgeable and always works to help me find the right glasses, contacts and solutions to any problems I might have. I would highly recommend Precision Eye Group to all of my friends.


StarStarStarStarStar Love the service. Dr. Deckard has the perfect... — 

Love the service. Dr. Deckard has the perfect amount of friendly & professional down pat. You know that she holds your vision health uppermost in her mind.


StarStarStarStarStar I feel that I was given courteous and professio... — 

I feel that I was given courteous and professional care.


StarStarStarStarStar Prompt, thorough and courteous service. — 

Prompt, thorough and courteous service.


StarStarStarStarStar A+ treatment & consultations — 

I've been coming the Precision Eye since it took over the Dr. Denise Howard practice. My experiences have always exceeded my expectations. This particular visit was more intense as my vision had change a fair amount and I struggled to make a decision on glasses. Dr. Deckard and her staff stepped up and gave me great information and options; you can't ask for more than that. A+ treatment & consultations


StarStarStarStarStar Everyone in the office was so helpful and kind!... — 

Everyone in the office was so helpful and kind! I would recommend Dr Bailey and his staff to anyone!!


StarStarStarStarStar My experience was pleasant and professional. I... — 

My experience was pleasant and professional. I highly recommend!


StarStarStarStarStar Friendly and courteous staff from the intake re... — 

Friendly and courteous staff from the intake receptionist to the doctors and all other professionals in the office. Excellent service all around


StarStarStarStarStar Profesional and Great Staff with a Cool Office — 

Always professional with great staff and a nicely redesigned office. Dr. Deckard is an excellent optometrist.


StarStarStarStarStar Excellent experience. Rate a 5! — 

Excellent experience. Rate a 5!


StarStarStarStarStar Great experience. Very detailed exam. — 

Great experience. Very detailed exam.


StarStarStarStarStar Wonderful Team — 

I got there a few minuets early and was seen right away. The staff is always friendly and make sure that I understand my situation well. Great office.


StarStarStarStarStar Precision eye group is first class — 

Precision eye group is first class


StarStarStarStarStar Another great experience — 

Another great experience - I appreciated being able to make an early morning appointment for the next day when I called regarding a problem I was having with one of my eyes. I was seen promptly and treated with politeness and kindness throughout my visit.


StarStarStarStarStar Pleasant and positive experience! — 

The staff was welcoming, friendly, helpful and professional each in their own jobs.


StarStarStarStarStar Excellent and professional care. Highly recomm... — 

Excellent and professional care. Highly recommended


StarStarStarStarStar Great service and the best in care — 

Dr. Deckard is knowledgeable and takes her time with patients. I feel like the latest technology and advances in eye care are in place at this practice. I'm in good hands when it comes to my eye care!


StarStarStarStarStar Everything about the visit went very well. As ... — 

Everything about the visit went very well. As always, I am pleased with your service.


StarStarStarStarStar The group was so helpful. I was able to see a ... — 

The group was so helpful. I was able to see a Dr. very quickly and my problem resolved with his prescription and care.


StarStarStarStarStar I appreciate how thorough your exam is and that... — 

I appreciate how thorough your exam is and that you take the time to explain the results.


StarStarStarStarStar Well cared for — 

I really appreciate Dr. Deckard for taking the time to discuss my exam and answer all my questions. I feel very well card for.


StarStarStarStarStar Dr. Bailey provided excellent service and was v... — 

Dr. Bailey provided excellent service and was very professional. All staff are friendly and helpful.


StarStarStarStarStar I had the most thorough eye exam I've ever had.... — 

I had the most thorough eye exam I've ever had. Staff was very friendly and Dr. Deckard was very informative and spent time explaining everything and my options.


StarStarStarStarStar Professional and Thorough — 

Dr. Deckard and Dr. Bailey are both extremely professional and thorough in their exams. They spend a lot of time with each patient, and I can tell they are passionate about their practice. I highly recommend them.


StarStarStarStarStar Very efficient office with friendly people — 

Very efficient office with friendly people


StarStarStarStarStar Always professional, courteous and caring! — 

Always professional, courteous and caring!


StarStarStarStarStar  — 

I very much appreciated being seen "announced" on Monday morning after injuring my eye Saturday evening. Great care by Dr. Bailey and staff! Thank you!


StarStarStarStarStar All personnel at Precision Eye Group are profes... — 

All personnel at Precision Eye Group are professional and knowledgeable. I always feel I have receive the best eye care available. The testing equipment is state of the art. I would recommend Precision Eye Care to anyone I care about.


StarStarStarStarStar Staff was very nice. Dr. Bailey had an easy and... — 

Staff was very nice. Dr. Bailey had an easy and friendly manner. He and assistant both clearly answered any questions. They helped me feel comfortable.


StarStarStarStarStar My husband and I were very happy with our visit. — 

My husband and I were very happy with our visit at Precision Eye Group. Everyone treated us like family.


StarStarStarStarStar Dr Deckard and staff are simply wonderful.  — 

Dr Deckard and staff are simply wonderful.


StarStarStarStarStar  — 

As always, I rate Precision Eye Group #!+.


StarStarStarStarStar Excellent service with a smile! — 

I cannot imagine an optometry office that could provide a more positive experience. I consistently find the staff friendly, skilled and professional, and they are all a joy to interact with. Drs. Deckard and Bailey go out of their way to provide outstanding service.


StarStarStarStarStar Reading contact was no longer working for me. — 

I came in for a specific reason which I believe has been taken care of.


StarStarStarStarStar Taking care of your customers. — 

It was great to call and get in to see the Doctor when you have a Emergency.


StarStarStarStarStar  — 

Dr. Decker was really nice. Thought my exam was very thorough. all the personal where very nice and helpful .


StarStarStarStarStar Professional Eyecare  — 

Very professional an friendly service. Dr. Deckard always provides a thorough eye examination and an accurate diagnosis. I highly recommend this Eyecare Center if you want glasses or other products.


StarStarStarStarStar The staff is very friendly and thorough. Dr Deck... — 

The staff is very friendly. Dr Deckard gives a thorough exam and explains the results of the testing that is easy to understand. Getting contacts and glasses can be expensive she took time to help fit me with the most comfortable contact lenses due to my dry eyes.


StarStarStarStarStar Everything was professional and well-explained. ... — 

Everything was professional and well-explained. I feel comfortable with the service I received and everyone was very pleasant and accommodating.


StarStarStarStarStar Top notch all the way — 

Dr. Deckard and her staff are all very professional and helpful, making my eye appointment a pleasant experience. The office and reception area are updated beautifully, clean and inviting.


StarStarStarStarStar Excellent service — 

Excellent on time service. The service was excellent by the support staff and by Dr Deckard


StarStarStarStarStar Great service. Prompt and friendly.... — 

Great service. Prompt and friendly.


StarStarStarStarStar It is fine, I especially like the reminders sent ... — 

The website is fine, as a returning patient, I did not use it much, but I especially like the reminders sent by text.


StarStarStarStarStar Friendly and fast — 

Everyone was very friendly. My wait time was almost nothing and the appointment moved along quickly. I was very pleased with my experience.


StarStarStarStarStar Great experience.  — 

The exam was quick and easy, the staff and Dr. Bailey helped me feel comfortable throughout, and my results were explained in a way that I could understand. The waiting area was open and not you're typical doctor's office. I also appreciated the disposable sunglasses that helped me get to my car on a bright day (since my pupils were dilated). Thanks for a great experience.


StarStarStarStarStar  — 

Great experience and very friendly staff. Highly recommended.


StarStarStarStarStar Great experience. — 

As always, I got right in for my appointment and all the staff were very friendly and professional.


StarStarStarStarStar Wonderful with my 7 yo. Very thorough and listene... — 

Wonderful with my 7 yo. Very thorough and listened to his needs and concerns.


StarStarStarStarStar  — 

Always professional. We have used the same group for over 40 years; we think we will continue. The online presence only helps to get information to us quickly.


StarStarStarStarStar Excellent and efficient process... — 

Excellent and efficient process


StarStarStarStarStar Precision eye group is top notch in my book and Dr Deckard is wonderful. All of the staff is very... — 

Precision eye group is top notch in my book and Dr Deckard is wonderful. All of the staff is very pleasant and helpful ,the service is great. Absolutely the best.


StarStarStarStarStar My experience with Precision Eye Group was very good.  — 

My experience with Precision Eye Group was very good. I have used this office for my eye care needs for several years and have always received great service.


StarStarStarStarStar Friendly and efficient as always. SO MANY CHOICES for frames. ... — 

Friendly and efficient as always. SO MANY CHOICES for frames.


StarStarStarStarStar Busy but caring place.  — 

Busy but caring place. Had to wait a little but everyone was working hard to take care of my needs, while short staffed.


StarStarStarStarStar Great service! Friendly staff!... — 

Great service! Friendly staff!


StarStarStarStarStar Great all around — 

Everyone on staff is very kind and attentive. Dr. Deckard takes time to answer any questions. All around great people and experience.


StarStarStarStarStar impressed  — 

I was so impressed that I got taken back before my appointment time , all the staff was so nice and made me feel comfortable. With having lupus I don't feel comfortable at appts . So thanks for making me feel at ease.


StarStarStarStarStar As always, it was a lovely appointment. I was pleasantly surprised by all the changes! ... — 

As always, it was a lovely appointment. I was pleasantly surprised by all the changes!


StarStarStarStarStar A professional, caring and supportive environment.... — 

A professional, caring and supportive environment.


StarStarStarStarStar Great service and friendly staff! — 

Great service and very friendly staff. I was scheduled within the same week and extremely pleased with my visit. Would definitely recommend them in the future!


StarStarStarStarStar Very pleased with quick care due to my urgent problem. Dr. Bradley was so kind and helped me under... — 

Very pleased with quick care due to my urgent problem. Dr. Bradley was so kind and helped me understand problem. See you In 6 weeks.


StarStarStarStarNo Star more frame options in the lower price range in the $100 - $200 option... — 

more frame options in the lower price range in the $100 - $200 option


StarStarStarStarStar I was very happy with my recent visit to Precision Eye Care. The staff was friendly and helpful, ... — 

I was very happy with my recent visit to Precision Eye Care. The staff was friendly and helpful, the doctor was wonderful at explaining my eye problem to me and the referral to get me to a specialist was most helpful.


StarStarStarStarStar Staff is always prompt and courteous! Dr. Deckard reigns with her professional knowledge and exp... — 

Staff is always prompt and courteous! Dr. Deckard reigns with her professional knowledge and expertise! Best in U.S.


StarStarStarStarStar  — 

A couple of days after my eyes were scanned, I received a phone call from your office telling me to schedule an appointment with my primary care physician and that you would send him a report of what the eye scans showed. I did this and have an appointment this afternoon. What concerns me is your office's unwillingness to tell me the nature of the problem that caused this interest. I've spent 4 days wondering what's going on.


StarStarStarStarStar I was perfectly satisfied by my care and the courtesy of all the persons giving it.  — 

I was perfectly satisfied by my care and the courtesy of all the persons giving it. They're so patient at the end when I was so confused about my lenses and the frames! I will certainly keep coming back and tell all my friends of my great experience.


StarStarStarStarStar Great service and very friendly staff. I really appreciate the analytical instruments available at... — 

Great service and very friendly staff. I really appreciate the modern analytical instruments available at this office. I also really appreciate having Dr. Deckard as my doctor, she's very knowledgeable and friendly. The new office space is also very cool.


StarStarStarStarStar Excellent professional organization  — 

Great combination of excellence in front desk staff, optician staff, and optometrist. A solid, professional organization all the way around.


StarStarStarStarStar Great staff, communicative experience, all issues resolved.... — 

Great staff, communicative experience, all issues resolved.


StarStarStarStarStar I was really impressed with the friendliness of the staff and how comfortable I was with the diff... — 

I was really impressed with the friendliness of the staff and how comfortable I was with the different eye tests. I also appreciated how fast I was in and out.


StarStarStarStarStar Great experience! — 

Great experience. I know how hard it is to work with younger children, but everyone did a great job. I was pleased at the care we received.


StarStarStarStarStar Saw Dr. Deckard very quickly and had great service. She laid out all options clearly.... — 

Saw Dr. Deckard very quickly and had great service. She laid out all options clearly.


StarStarStarStarStar Everyone on your staff, from the front desk, techs and docs are very professional. Appointments a... — 

Everyone on your staff, from the front desk, techs and docs are very professional. Appointments are on time and done in a timely manner. Thanks, guys


StarStarStarStarStar Why I keep coming back — 

My exam was very thorough and all staff and personnel are very pleasant. Big plus is Dr.Deckard herself. She is extremely knowlegeable and advises me expertly on how to keep my vision healthy.


StarStarStarStarStar Always pleasant professional and thorough, a wonderful experience.... — 

Always pleasant professional and thorough, a wonderful experience.


StarStarStarStarStar I really appreciate the time you spent with me to fully explain the condition of my eyes as well a... — 

I really appreciate the time you spent with me to fully explain the condition of my eyes as well as the options available for corrective measures. The new technology you have is amazing!


StarStarStarStarStar  — 

Everyone I dealt with was professional, courteous,friendly,informative and helpful.


StarStarStarStarStar My Appointment The waiting area was very comfortable and the staff friendly and accommodating. Th... — 

My Appointment The waiting area was very comfortable and the staff friendly and accommodating. The examination was done professionally and my all my questions were answered.


StarStarStarStarStar  — 

I had a great experience on Friday, April 15.


StarStarStarStarStar Dr. Deckard is the best eye doctor in town! — 

Dr. Deckard is the best eye doctor I have seen in my 30+ years of wearing glasses and contacts. She takes an interest in her patients, takes her time and takes the time needed to make sure you know your options and the right decisions are made with your eye health!


StarStarStarStarStar  — 

I love your office design and all the natural light. Your staff is friendly, knowledgable and efficient.


StarStarStarStarStar The very Highest level of care. Carl... — 

The very Highest level of care. Carl


StarStarStarStarStar I wish my eye problems would disappear but thanks for clarifying my options. — 

I wish my eye problems would disappear. But I now have a clearer sense of options to try dealing with them.


StarStarStarStarStar Great ophthalmologist and staff — 

Love the office and website remodel. Dr. Deckard and her staff offer thorough exams, clear explanations and pleasant conversation. I highly recommend the practice for your optic needs.


StarStarStarStarStar The staff was wonderful and office was amazing. — 

The staff was wonderful and office was amazing.


StarStarStarStarStar I've already referred a co-worker and her husband — 

I've already referred a co-worker and her husband. They should be calling to make their 1st appointment with you soon!


StarStarStarStarStar Was assisted by Erika for vision tests — 

Was assisted by Erika for vision tests. She was very courteous, prompt, and explained the tests in terms I understood.


StarStarStarStarStar Everyone at Precision Eye Group was accommodating, kind, and professional — 

Everyone at Precision Eye Group was accommodating, kind, and professional. I would highly recommend them!


StarStarStarStarStar Professional, quality experience, as always. — 

Professional, quality experience, as always.


StarStarStarStarStar Everyone was very nice. I enjoyed my experience. — 

Everyone was very nice. I enjoyed my experience.


StarStarNo StarNo StarNo Star I came in a for my annual eye exam (glasses), and left being charged for a contact fitting as well — 

I came in a for my annual eye exam (glasses), and left being charged for a contact fitting as well. The doctor asked how my contacts were feeling (I wear them once a month) and since I said they didn't give me the best eyesight, I thought she was just being friendly by checking them. I didn't realize she'd charge me an extra $60 just for that, especially without telling me and or asking me if I was okay with it. If I had known, I would have refused. That's a horrible way to make money off of your patients.


Reply

Thank you for your review, we always look over and use these to better our office. I appreciate you taking the time to speak with me and come to a mutual resolution. Please feel free to reach back out to the office at any time if you have additional questions. Thank you and have a great day,

StarStarStarStarStar The improved Optomap made a big difference.  — 

The improved Optomap made a big difference.


StarStarStarStarStar Great! Like always! Thanks — 

Great! Like always! Thanks


StarStarStarStarStar Take too long when seeing patients. Also billed my insurance incorrectly.  — 

Take too long when seeing patients. Also billed my insurance incorrectly.


StarStarStarStarStar I felt very comfortable during my visit and thought everyone was extremely good at what they did. — 

I felt very comfortable during my visit and thought everyone was extremely good at what they did.


StarStarStarStarStar Friendly staff & timely service. Thank you! — 

Friendly staff & timely service. Thank you!


StarStarStarStarNo Star The office visit was very good — 

The office visit was very good. But, I have received numerous email reminders about my appointment. Please limit the number of reminders that you send to one per appointment.


StarStarStarStarStar I'd recommend — 

I've had wonderful experience with Dr. Brandy Deckard and Precision Eye group. I've recommended it to several friends.


StarStarStarStarStar Great experience. They were able to squeeze me in before I left to go out of town — 

Great experience. They were able to squeeze me in before I left to go out of town. They did their best to make sure I didn't wait long and got me out quickly.


StarStarStarStarStar The waiting room is very pleasant and relaxing, all of my questions were answered and addressed,... — 

The waiting room is very pleasant and relaxing, all of my questions were answered and addressed, everyone was very friendly, and follow-up issues like the referral were completed very promptly. I'm giving an A+...and as a former customer service trainer I can be a bit picky. Kudos!


StarStarStarStarStar This appt went much much smoother than the last appt or two we've had :) The only other concern... — 

This appt went much much smoother than the last appt or two we've had :) The only other concern or suggestion I have is about the contact lens fitting fee. both my daughter and I have always worn contacts and always the same brand. So I am wondering if its possible to waive this fee for long standing clients that always wear the same contact brands?


StarStarStarStarStar Someone being trained did the eye pressure and mapping with supervision.  — 

Someone being trained did the eye pressure and mapping with supervision. However, they needed to be redone at the end of my visit. It was also a little annoying that people had to go between two computer screens and didn't have evidence that my insurance covered the mapping from my understanding.


StarStarStarStarStar It wasn't really explained to me about my financial options.. — 

It wasn't really explained to me about my financial options...I was just told that this was my co-payments for certain things and I was told my total.


StarNo StarNo StarNo StarNo Star Front desk staff (on this date - 3/17) were not very personable. — 

Front desk staff (on this date - 3/17) were not very personable.


StarStarStarStarStar I feel confident that my eyes are receiving the proper care.  — 

I feel confident that my eyes are receiving the proper care.


StarStarStarStarStar Five Star Rating  — 

Also, the office looks amazing!!!


StarStarStarStarStar Top notch. Will recommend to others.  — 

Top notch. Will recommend to others.


StarStarStarStarStar Very nice staff and facilities.  — 

Very nice staff and facilities.


StarStarStarStarStar Knowledgeable and friendly staff — 

Very pleased with how knowledgeable and friendly the staff are!


StarStarStarStarStar Brandy and her staff are the best. Always friendly and professional. — 

Brandy and her staff are the best. Always friendly and professional.


StarStarStarStarStar Great experience — 

It was a great experience. Everyone was very cordial!


StarStarStarStarStar very professional but personal — 

very professional but personal


StarStarStarStarStar The Precision Eye Group team is awesome.  — 

The Precision Eye Group team is awesome.


StarStarStarStarStar Very pleasant experience from start to finish. Friendly and very professional staff. Dr — 

Very pleasant experience from start to finish. Friendly and very professional staff. Dr. Deckard provided a clear, easy to understand, explanation of the eye exam results. Much appreciated. Thank you.


StarStarStarStarStar I really felt that everyone was glad to see me and that with all the latest technology I was in... — 

I really felt that everyone was glad to see me and that with all the latest technology I was in good hands. Most of all my glasses have helped me in all phases of my life. All I can say is thank you all soo much. Dennis🤓


StarStarStarStarStar I love the office renovations and all of the staff was great (as always). — 

I love the office renovations and all of the staff was great (as always).


StarStarStarStarStar I have nothing but praise for Dr. Deckard and staff! My last visit was an unscheduled one — 

I have nothing but praise for Dr. Deckard and staff! My last visit was an unscheduled one. Although they were having a busy Friday, they managed to see me in between patients. As in all my visits, Dr. Deckard explained thoroughly what the problem was and how I should deal with it. I have complete confidence in her and would definitely recommend her.


StarStarStarStarStar I did not have an appointment, as I had an unexpected speck in my eye — 

I did not have an appointment, as I had an unexpected speck in my eye. Even though the schedule was full, the staff worked to fit me into the busy schedule. Much appreciated


StarStarStarStarStar My only issue was when I was done I didn't really get any consultation..I had to as what was next. — 

My only issue was when I was done I didn't really get any consultation..I had to as what was next.


StarStarStarStarStar I was there for only 5 minutes getting "pictures" of my eyes. — 

I was there for only 5 minutes getting "pictures" of my eyes.


StarStarStarStarStar I have never had a bad experience — 

I have never had a bad experience. Every person I have had contact with has been very pleasant to deal with. I recommend Dr. Deckard and her staff to everyone I know!


StarStarStarStarStar Dr. Very knowledgable and thoroughal  — 

Dr. Very knowledgable and thoroughal


StarStarStarStarStar Highly informed and knowledgeable doctor and staff, professional atmosphere, much appreciated. — 

Highly informed and knowledgeable doctor and staff, professional atmosphere, much appreciated.


StarStarStarStarStar It was very good and accurate. — 

It was very good and accurate.


StarStarStarStarStar Just a reminder I requested a receipt and the exam printout of my visit. ( I called 02/15/16) — 

Just a reminder I requested a receipt and the exam printout of my visit. (called 02/15/16). thanks, Donna


Reply

This was sent to you, let us know if you need anything additional.

StarStarStarStarStar Way too many emails and reminders. Same with followups etc. Reduce stuffing in boxes please.  — 

Way too many emails and reminders. Same with followups etc. Reduce stuffing in boxes please.


StarStarStarStarStar I appreciate getting an appointment on such short notice. — 

I appreciate getting an appointment on such short notice.


StarStarStarStarStar Friendly, knowledgeable staff.  — 

Friendly, knowledgeable staff.


StarStarStarStarStar My visit was great. I am always nervous anytime I have a medical appointment — 

My visit was great. I am always nervous anytime I have a medical appointment. Everyone could not have been more kind and understanding for which I say "thank you".


StarStarStarStarStar Very personable. Overall good experience. — 

Very personable. Overall good experience.


StarStarStarStarStar Personal history is critical and the professional care reflects this concern which is very much... — 

Personal history is critical and the professional care reflects this concern which is very much appreciated.


StarStarStarStarStar Thank you. — 

Personal care is a priority in their handling of patients. Personal history is ctitical and their professionalism is very much appreciated!


StarStarStarStarStar Wonderful staff, friendly and welcoming in addition to being professional — 

Wonderful staff, friendly and welcoming in addition to being professional. All of the new tech features are most welcome, as are the waiting area changes. Lastly, Dr Deckard is knowledgeable and professional and has a wonderful attitude. And a great smile!


StarStarStarStarStar All very professional and efficient, but friendly as well. — 

All very professional and efficient, but friendly as well.


StarStarStarStarStar Great job as always. Too many reminders leading up to the appointment though — 

Great job as always. Too many reminders leading up to the appointment though. Multiple texts, emails and calls were kind of annoying. Great service during the actual visit though!


StarStarStarStarStar Excellent as a expected.Thanks! — 

Excellent as a expected. Thanks!


StarStarStarStarStar I loved the new look of the office as well as the equipment upgrade in the exam rooms. — 

I loved the new look of the office as well as the equipment upgrade in the exam rooms.


StarStarStarStarStar All the team members informed me thoroughly about procedures and results — 

All the team members informed me thoroughly about procedures and results. I've been a patient of this practice for many years and appreciate that the quality of my experience and treatment has been maintained through the transition. I was concerned at first that the reception area has become glossier, that style may outweigh content and professionalism. Not so.


StarStarStarStarStar Amazing As Always! — 

We love Dr. Deckard and her staff! Our visits to the office are always amazing!


StarStarStarStarStar Excellent care. Very professional and friendly atmosphere — 

Excellent care. Very professional and friendly atmosphere. I would recommend Precision Eye Group to anyone.


StarStarStarStarStar Everyone very helpful. Professional and personal assistance excellent — 

Everyone very helpful. Professional and personal assistance excellent


StarStarStarStarStar You know I love all you guys!!!!!!!!!!!!!!!!! — 

You know I love all you guys!!!!!!!!!!!!!!!!!


StarStarStarStarStar Appreciate the details of my eye exam, not sure I have had that before. — 

Appreciate the details of my eye exam, not sure I have had that before.


StarStarStarStarStar Your service is always friendly and helpful — 

Your service is always friendly and helpful. The full explanations about my situation is much appreciated.


StarStarStarStarStar Always a great experience. — 

Always a great experience.


StarStarStarStarStar Very nice remodeling. Feel confident with the new equipment. — 

Very nice remodeling. Feel confident with the new equipment.


StarStarStarStarStar I found my experience at Dr. Deckard's office to be positive in every way — 

I found my experience at Dr. Deckard's office to be positive in every way. From the moment I stepped in the door until I left, the staff was professional, courteous and welcoming. They were thorough in explaining various aspects of the exam. Dr. Deckard herself was more than amiable and made me feel at ease as well as confident in her abilities. She utilizes state of the art equipment, and not only provides a thorough exam but offers complete explanations every step of the way. With so many optometry options here in Bloomington, I would not hesitate to recommend her or her staff. Thank you!!


StarStarStarStarStar You guys really are great. Thanks for the good service over the years. — 

You guys really are great. Thanks for the good service over the years.


StarStarStarStarStar My whole family uses Dr. Deckard for our eye care needs — 

My whole family uses Dr. Deckard for our eye care needs. We feel confident in the care we receive and appreciate the wonderful service. They stand by their products and provide excellent care. The new office remodel looks wonderful and we appreciate the state of the art equipment!


StarStarStarStarStar Dr. Deckard is very knowledgeable and I trust her judgement in her decision about my eye care — 

Dr. Deckard is very knowledgeable and I trust her judgement in her decision about my eye care. My prescription for my glasses was perfect!


StarStarStarStarStar Had maybe 5 minutes of waiting time, not 15 — 

Maybe 5 minutes of waiting time, it was great.


StarStarStarStarStar Great as always!  — 

Great as always! Prompt service, thorough exam, detailed explanation of my prescription and options (I wear both contact lenses and glasses), and answers to all my questions regarding my eye care options. Would recommend Dr. Deckard and her staff to anyone seeking eye care in Bloomington, IN.


StarStarNo StarNo StarNo Star annual exam — 

no individual time with Dr without staff..


StarStarStarStarStar excellent organization - efficient and personable. — 

excellent organization - efficient and personable.


StarStarStarStarStar I"ll be back! — 

The office was very busy that day, but explained that completely.


StarStarStarStarStar The office is very clean and modern (after a remodel, I'm told) — 

The office is very clean and modern (after a remodel, I'm told). The staff was very nice and explained each item as we ran through them.


StarStarStarStarStar We have always received great service at this office, and that hasn't changed with the retirement... — 

We have always received great service at this office, and that hasn't changed with the retirement of Dr. Howard and the remodel of the office. Keep doing what you are doing!


StarStarStarStarStar This was an emergency and I greatly appreciated everyone's assistance in working me into the... — 

This was an emergency and I greatly appreciated everyone's assistance in working me into the schedules (3 times) and taking such wonderful care of me!


StarStarStarStarStar Nice staff!  — 

Our family enjoys going here for our vision care.


StarStarStarStarStar jennifer was so very nice and professional. Dr Deckard was the best — 

jennifer was so very nice and professional. Dr Deckard was the best. I always feel like I am getting the best care, it really feels like it's all about me and my eye health...


StarStarStarStarStar Excellent first visit. Doctor discussed my eye health with me and did not "rush" through the exam — 

Excellent first visit. Doctor discussed my eye health with me and did not "rush" through the exam. Support staff was helpful.


StarStarStarStarStar Thanks for a very good experience as usual! I'm always impressed with the friendliness and... — 

Thanks for a very good experience as usual! I'm always impressed with the friendliness and professionalism of the entire staff.


StarStarStarStarStar Staff was great, love the way the showroom looks. Thanks, Dr Deckard — 

Staff was great, love the way the showroom looks. Thanks, Dr Deckard


StarStarStarStarStar Had a great first experience, everyone was very friendly and helpful. — 

Had a great first experience, everyone was very friendly and helpful.


StarStarStarStarStar Best "eye team" in Bloomington! Everyone is friendly, helpful, & very knowledgeable — 

Best "eye team" in Bloomington! Everyone is friendly, helpful, & very knowledgeable. I appreciate Dr. Deckard and her fine staff.


StarStarStarStarStar Excellent experience! Friendly staff, nice new office design, and I appreciate that the latest... — 

Excellent experience! Friendly staff, nice new office design, and I appreciate that the latest technology is used. Dr. Deckard is knowledgeable, experienced and caring. Trying to get my dad to switch to your practice!


StarStarStarStarStar Fantastic! — 

Dr Deckard was fantastic with our son, and she was wonderful about explaining what she was doing as well as what she was looking for. I am glad she is part of the InfantSee Program!


StarStarStarStarStar Very thorough and will continue with the new crew. — 

Very thorough and will continue with the new crew.


StarStarStarStarStar I am always made to feel very welcome and the staff is very helpful. — 

I am always made to feel very welcome and the staff is very helpful.


StarStarStarStarStar Lobby looks great! Thanks for the top notch service. — 

Lobby looks great! Thanks for the top notch service.


StarStarStarStarStar This is by far the best doctors office I have ever been to in my entire life — 

This is by far the best doctors office I have ever been to in my entire life. The staff are very friendly and respectful; they really go above and beyond to make you feel welcome and comfortable. Everything is very streamlined during your visit, and they have a really organized system. The doctor is also amazing and really takes the time to sit with you and discuss your care. Phenomenal service and care!


StarStarStarStarStar Good visit but lengthy — 

Here's my only complaint: My eyes were not dilated until after Dr. Deckard tried examining my eyes and was unable to see through the pupil. Then the drops were put in, and I waited for them to dilate, and she examined them again. I don't understand why it is not standard procedure to dilate the patient's eyes early in the visit, unless they choose not to have it done. She promised it will be done at the beginning next time.


StarStarStarStarStar Everyone was very friendly and helpful. I can't think of anything I would suggest for improvement.  — 

Everyone was very friendly and helpful. I can't think of anything I would suggest for improvement.


StarStarStarStarStar #3 no options...I was asked for insurance card that was it.very pleasent visit. — 

#3 no options...I was asked for insurance card that was it. very pleasent visit.


StarStarStarStarStar The steep increase in price of (albeit improved) computer pic of retina was a surprise but I still... — 

The steep increase in price of (albeit improved) computer pic of retina was a surprise but I still went with that option to be consistent. Vision accuracy check was quick and seemed also to be done with new equipment. I felt my eye health check was very thorough. Thank you!


StarStarStarStarStar Excellent - efficient, friendly - keep it up! — 

Excellent - efficient, friendly - keep it up!


StarStarStarStarStar Everyone offered direct eye contact with smiles; I was valued. — 

Everyone offered direct eye contact with smiles; I was valued.


StarStarStarStarStar Dr. Deckard is the best! — 

I can't express enough how grateful I am for Dr. Deckard. She has been very patient with me as I've dealt with health anxiety that a recent change in my vision has caused. She takes the time to explain things, which I don't always find with my healthcare providers. I can honestly say she's one of the best and I would recommend her (and have) to my closest friends and family.


StarStarStarStarStar After reading about Dr — 

After reading about Dr.Deckard's educational background, including a Residency in Ocular Disease, I decided to see her about a (wavy text) vision problem. I had previously received excellent care results at this facility, most recently to correct a faulty prescription from out of state. I couldn't be more pleased with the results. The exam was thorough, expert, and extremely reassuring. Although I only visit Bloomington 2-3 times a year, I aim to continue to make the Precision Group my regular eye care destination. Thanks!


StarStarStarStarStar Sadly this is the 2nd year that I have had to wait to see the Dr once I am in the examination room... — 

Sadly this is the 2nd year that I have had to wait to see the Dr once I am in the examination room for over 30 minutes (last year it was over 60 minutes -- that appt took almost 3 hours from start to finish) due to "emergency" appts. Instead of putting patients in exam rooms indefinitely, consider calling them before their appt to let them know the office is running late -- or to tell them before they are escorted back to begin the exam process so they can get reading materials/work to enable them to use their time wisely. A little "heads up" goes a long way in showing respect for your patients' time.


StarStarStarStarStar Have you ever considered teaming with AARP to offer discounts on glasses? — 

Have you ever considered teaming with AARP to offer discounts on glasses?


StarStarStarStarStar Friendly staff and like having Dr — 

Friendly staff and like having Dr. Deckard explains the results of the eye scans and what she is seeing.


StarStarStarStarStar Friendly and helpful! — 

Everyone is so friendly! I would highly recommend.


StarStarStarStarStar I noticed greasy fingerprints on the overhead wooden area above reception desk area! (Teasing!!!") — 

I noticed greasy fingerprints on the overhead wooden area above reception desk area! (Teasing!!!")


Reply

you will have to discuss this with our cleaning crew:)

StarNo StarNo StarNo StarNo Star I had a refraction appt and I was in the office for 2 full hours!!!! I am not retired and don't... — 

I had a refraction appt and I was in the office for 2 full hours!!!! I am not retired and don't have all day to sit around and go to doc Appts. In my opinion this office over books clients and it takes twice as long as it should. I used to refer people to the office but I stopped about 2 years ago bc I'm unsatisfied and ready to find another eye doctor... It's unfortunate bc I do like Dr Deckard and the office staff, but I know a handful of patients who've experienced the same LONG WAIT TIME AND LONG APPT...the last 4 visits it's been like this, so I've more than given this office a second, third, and fourth chance. It seems that overbooking patients is the norm. I guess it's all about the money...what a shame. Another issue I had was that I called office one morning at 9am. I mentioned I'd come in at lunchtime to pick up two boxes of contacts for my daughter. I asked that they have them ready. Well, I got there at 12:10 and Git out of there at 12:30!!! All for picking up contacts.


StarStarStarStarStar Good meeting Dr Deckard for the first time — 

It was a good visit. I thoroughly enjoyed meeting Dr Deckard for the first time. She's impressive -- very professional and gave a clear, thorough analysis of my vision and areas of concern.


StarStarStarStarStar Excellent Eye doctor — 

I am very pleased with Dr. Deckard and her staff. My exam was very thorough and everyone in the office is very knowledgeable and friendly. I have already recommended Dr. Deckard to a co-worker.


StarStarStarStarStar Excellent — 

Very professional, friendly, efficient.


StarStarStarStarStar Great experience everyone is very efficient and friendly!  — 

Great experience everyone is very efficient and friendly!


StarStarStarStarStar Erika and Gretchen are great. — 

Erika and Gretchen are great.


StarStarStarStarStar Juat a Great office!!! Everyone is always so nice, kind, and very helpful!!! And so AWESOME you... — 

Juat a Great office!!! Everyone is always so nice, kind, and very helpful!!! And so AWESOME you send reminders for appointments!! You are all the BEST!!!


StarStarStarStarStar Fantastic Office and staff!!! Because my eyes are so sensitive, I dread optometrist visits more... — 

Fantastic Office and staff!!! Because my eyes are so sensitive, I dread optometrist visits more than I do the dentist- but everyone here is so wonderful that I actually have a bit of fun. Gretchen picked out the best frames for me too!


StarStarStarStarStar This appointment was a good experience and left me with a comfortable feeling about my eye care. — 

This appointment was a good experience and left me with a comfortable feeling about my eye care.


StarStarStarStarStar Love the way the staff treats the patients. Makes you feel special. — 

Love the way the staff treats the patients. Makes you feel special.


StarStarStarStarStar Fast, courteous, and great results. Can't wait to pick up my new glasses. — 

Fast, courteous, and great results. Can't wait to pick up my new glasses.


StarStarStarStarStar Please contact me if you want my feedback. I did not leave a 5-star rating. — 

Please contact me if you want my feedback. I did not leave a 5-star rating.


StarStarStarStarStar Dr. Deckard and staff were friendly, professional, and informative — 

Dr. Deckard and staff were friendly, professional, and informative. I was very pleased with the care that I received.


StarStarStarStarStar Excellent staff and provider!  — 

Excellent staff and provider!


StarStarStarStarStar  — 

Dr. Deckard is excellent, always upbeat, sympathetic, and very knowledgeable, I have increasingly complex vision problems. But I am confident she can solve them.


StarStarStarStarStar Overall, I was pleased with the service — 

Overall, I was pleased with the service. There was a bit of a wait to see the doctor but the staff kept me posted and was very courteous.


StarStarStarStarStar Each visit has been a pleasant experience! I recommend Dr — 

Each visit has been a pleasant experience! I recommend Dr. Deckard to any of our faculty that are looking for an eye doctor.


StarStarStarStarStar Doctor Deckard and her entire staff are exceptionally nice. love the new look of the office. — 

Doctor Deckard and her entire staff are exceptionally nice. love the new look of the office.


StarStarStarStarStar New office decor is looking very nice. I'll be anxious to see the finished product.  — 

New office decor is looking very nice. I'll be anxious to see the finished product.


StarStarStarStarStar Dr. was very thorough and communicated well — 

Dr. was very thorough and communicated well. The electronic equipment sped up the process,which can be very tiring to the eyes when it goes slowly--I appreciated that a lot. Staff was pleasant without being annoying. Thanks.


StarStarStarStarStar I was never informed that my new glasses had arrived until I called the office 2 weeks after my... — 

I was never informed that my new glasses had arrived until I called the office 2 weeks after my appt. I commented that I would be in on Friday Octbober 2 to pick them up and was then informed that the office would be closed after Wednesday Sept 30. Unfortunately I couldn't get into the office before Sept 30 so I guess I'll be waiting until Oct 14 for my new glasses. I just would have appreciated a phone call letting me know my glasses were in.


StarStarStarStarStar Comments  — 

This was my first visit to Precision Eye Care. The staff was friendly and efficient. Kudos to Dr. Deckard. She thoughtfully explained results and future eye care that will be needed.


StarStarStarStarStar My family have been long term patients of Dr. Howard. It is great that Dr — 

My family have been long term patients of Dr. Howard. It is great that Dr. Deckard is continuing her incredible tradition of exceptional service!


StarStarStarStarStar Thank you for fitting me in before the remodeling. — 

Thank you for fitting me in before the remodeling.


StarStarStarStarStar This was my first evaluation by Dr. Deckard — 

This was my first evaluation by Dr. Deckard. I found her to be professional, informative and friendly. I will definitely continue to be her client and feel comfortable referring others.


StarStarStarStarStar The only reason I feel that I had to wait to be seen was because it was an emergency last minute... — 

The only reason I feel that I had to wait to be seen was because it was an emergency last minute appointment made for me by IMA walk in clinic.


StarStarStarStarNo Star Wonderful Experience — 

Firm is under new management and direction. Same outstanding service before the change. Would recommend, highly.


StarStarStarStarStar Excellent Eye Care! — 

Love Dr. Deckard and the service at this practice!


StarStarStarStarStar It was my first time to see Dr. Deckard. She did a fabulous job! Thank you! — 

It was my first time to see Dr. Deckard. She did a fabulous job! Thank you!


StarStarStarStarStar Love Precision Eye Group! — 

Office staff is extremely pleasant and professional. I have been going to this practice for many years!


StarStarStarStarNo Star Overall it wasn't bad, but I thought being there for about two hours was too long — 

Overall it wasn't bad, but I thought being there for about two hours was too long. I quit going to the IU optometry school for the same reason; it always took at least two hours.


StarStarStarStarNo Star I was frustrated with the amount of time it took to complete the visit — 

I was frustrated with the amount of time it took to complete the visit. I feel like the exam was thorough, but we were in the office an hour and forty-five minutes. However, it was explained to me that there were a couple of emergencies and they were learning a new computer system.


StarStarStarStarStar Always a positive environment. Any Mountain Dew? 😆 — 

Always a positive environment. Any Mountain Dew? 😆


StarStarStarStarStar Love the attention and patience I receive. I never feel my concerns are brushed off. — 

Love the attention and patience I receive. I never feel my concerns are brushed off.


StarStarStarStarStar I was referred to you and so glad I was — 

I was referred to you and so glad I was. I needed the Saturday hours for the initial appointment and that was great. Gretchen that helped me pick out the glasses was wonderful and the girls in the office that checked me were so nice and helpful with what I needed. They explained the way contacts work and I was very pleased. Glad I have a new eye dr. Brandi Deckard was very nice and gave me lots of options for getting the contacts exactly right. the receptionist was very nice too, everyone made me feel comfortable.


StarNo StarNo StarNo StarNo Star waited over 2 hours altogether — 

I was there on a Saturday. A young woman was being trained and that was fine--those two women were very kind. It took a GREAT DEAL of time but they were so nice that I rolled with it. But the doctor was a different story. It was a man and he left the room when we had literally 30 sec. left of the appointment with me because he wasn't happy with the image of my eyes that the women had taken earlier. We got new images in under 3 min. but instead of waiting, he went on to 2 other patients!! I was waiting for him to come back for 40 minutes!! I finally came out of the room and said "I think I've been forgotten" the woman at the front went and got him (my file was even gone) and he came back to say "everything looks fine" and left. THen I paid and no one said anything about an outcome for my visit. So I left and realized "I don't even have a prescription or a plan or suggestion." So I came back in and, no kidding, waited another 20 min. while folks scrambled to get my prescription. I wanted new glasses because the whole reason I came in was to report eye strain at my work computer. I really wish I could be seen again, but by the regular doctor, not the visiting guy who comes on Saturdays. I had to cancel taking my son to the airport because of my 2 1/2 hour visit. And then, after all that, I got nothing. I still don't have a written prescription.