Precision Eye Group, P.C.
1085 Reviews
Everyone was very supportive and patient. The medication they gave me helped a great deal. I am very confident they took care of all my concerns
Apr 22, 2024
My appointment was organized, professional, informative, and I felt very confident in the care I received.
Apr 19, 2024
Service was friendly and thorough, and I was seen right away. I was not rushed at all and the doctor and tech were patient.
Apr 15, 2024
Very thorough exam. Staff is caring & makes sure you understand everything. Dr. Deckard has chosen her staff well
Apr 12, 2024
Dr. Dale and staff are amazing! They are friendly and helpful. They do a great job with adults and children too.
Apr 1, 2024
Quality of service is always above and beyond expectations.
Mar 29, 2024
All staff is very friendly and helpful . I felt comfortable and was treated with curtesy and professionalism.
Mar 28, 2024
I am always completely satisfied with my visit to Dr Deckard. The staff at both Bl Facilities are great to work with.
Mar 26, 2024
As I age I find that a good optometrist can help maintain or even improve the precious gifts of good eyesight. The older we are the more we tend to focus on reading, capturing the beauty of nature with our hard earned free time, and banking the memories of a multitude of visual moments to be captured of family growth and succession. I hate to think of the heartbreak of eyesight deterioration and what that does to those fighting retinal disease and other visual issues. As it turns out, Dr.Deckard has educated me and carefully explained every available approach to eye health and eye problems. I discovered the new technology of prismatic lenses. I learned the causes of the dreadful dry eyes and what can now can be done with new technology to treat the cause above and beyond simple eye drops. As a healthcare provider I can appreciate the investment in the latest technology Precision Eye Care continues to maintain. It is common to see new equipment and devices fairly regularly during regular exams. Each new technology has advanced diagnostic and treatment capabilities. The staff displays an equal commitment to treat patients professionally, demonstrating their knowledge of the importance of their work. I recommend them highly.
Mar 26, 2024
Dr. Bailey and his staff provide excellent care. He gives thorough explanations in a friendly and professional way.
Mar 25, 2024
Dr Dale is just AMAZING! She is very personable and has great friendly energy! The staff is so helpful and polite!!
Mar 18, 2024
Excellent care! From scheduling with the front desk to the initial tests/images with Toni, to the meeting with Dr. Clark, everyone was kind, helpful, knowledgable, and professional. I am thrilled to be a new patient at Precision Eye Group!
Mar 18, 2024
Dr Dale is interested in your eye site but also interested in you as a person. She takes the time to review what you have discussed with her in the past, from a personal perspective, to start the conversation. I also love the fact that I: 1. no longer need my eyes dilated. The exam can now be done by a machine. 2. compare two vision charts at the same time to determine which is best. It makes the choice between number 1 or number 2 so easy! 3. have a great selection of glasses to choose from. 4. was told by the staff how to get a better discount on glasses. If you are a member of AARP (we joined on line while there) you get a 30% discount.
Mar 15, 2024
I wish all healthcare were as professional as this experience! Minimal wait, efficient but very thorough exam that didn't feel rushed at all. Staff was friendly without being over-bearing and the financial side of the visit was well handled, everything clearly explained and they worked with my insurance to make sure I got everything I needed within my budget. A huge plus is the retinal scan that doesn't require eye dilation (a small upcharge, but absolutely reasonable) which meant that I didn't spent the rest of the day with a pounding headache. Highly recommend Dr. Clark and the staff here!
Mar 12, 2024
Jenna Dale was extremely considerate as well as knowledgable and professional. Everyone I worked with during my exam was kind and helpful.
Mar 11, 2024
Everything was fine and everyone was professional and kind.
Mar 11, 2024
So polite, professional, welcoming and kind. From front office to provider to check out and assistance with ordering glasses and verifying benefits.
Mar 11, 2024
Precision always has friendly, knowledgeable and professional people. They explain what they are doing and why. One is always treated like an important patient.
Mar 10, 2024
Excellent and professional services and care. Staff throughout is very courteous and friendly and knowledgeable about their jobs. I feel well cared for as an individual and enjoyed the interactions. Thank you!
Mar 7, 2024
Excellent care as always from each employee. Kind, considerate and friendly I felt heard and respected. Both Dr. Clark and her assistant were skilled and thorough. The glasses technician was arm and friendly as well assisting me. To have quotes and pictures to share with my spouse when I went home. It helped us to make a decision on which pair to purchase. I am excited to get them! Thank you all!
Mar 7, 2024
Was easy to set up an appointment. Staff are awesome and helpful. The opt tech person I saw was very thorough. Dr. Bailey is very knowledgeable and thorough.
Mar 5, 2024
Great! Great experience! Informative, friendly, thorough. High recommended
Mar 1, 2024
Great staff and everyone was welcoming and very helpful! Associates helped me pick glasses it was great! Dr. Deckard was great and helped me with everything needed I appreciate her and her staff
Feb 24, 2024
Everything was great and very efficient.
Feb 19, 2024
It’s so great to have an eye place that is able to screen and see kids early. They did a great job making my son who is under 2 comfortable and not scared. Dr. Dale is fabulous
Feb 19, 2024
I recently had the pleasure of visiting Precision Eye Care, and I can’t say enough positive things about Dr. Brandy Deckard and her exceptional team. From start to finish, my experience was nothing short of outstanding. • Flexible Scheduling: When I urgently needed an eye exam for my driver’s license, Dr. Deckard and her staff went above and beyond. They moved my appointment up on their busy schedule, ensuring I met the deadline. Their flexibility and responsiveness were truly appreciated. • Cutting-Edge Technology: Precision Eye Care is at the forefront of eye care technology. Dr. Deckard and her team are always up to date with the latest advancements. Whether it’s state-of-the-art diagnostic equipment or innovative treatment options, they’ve got it covered. • Warmth and Compassion: The staff’s friendly and compassionate demeanor instantly puts you at ease. Dr. Deckard takes the time to listen, answer questions, and genuinely cares about her patients’ well-being. • An Engaging Experience: At Precision Eye Care, an eye exam is fun and interesting! Dr. Deckard’s passion for her field shines through as she explains each step of the process. I left not only with improved vision but also with newfound knowledge about my eye health. In summary, if you’re looking for top-notch eye care delivered with warmth, expertise, and a touch of fun, look no further than Precision Eye Care. Dr. Brandy Deckard and her team have earned my highest recommendation! Note: This review reflects my genuine experience and appreciation for the outstanding service provided by Precision Eye Care.
Feb 16, 2024
Very thorough eye exam. Everything explained as it was being done. Dr. Clark explained my condition very well and in a straight forward manner. My wife was with me and she was so impressed with the whole procedure that she scheduled an appointment the same day.
Feb 13, 2024
New to Bloomington and it was my first time in Precision Eye, Dr Dale was fantastic and her staff was just as great! I didn’t feel rushed and everyone took the time to answer all my questions. Highly recommend this downtown location and Dr Dale! They were fantastic!
Feb 9, 2024
professional, efficient, explained procedures and terminology well!
Feb 5, 2024
Excellent across the board - always thorough, take the time to answer questions, and friendly staff all around!
Feb 5, 2024
Everyone was professional and the visit was efficient!
Jan 30, 2024
Always a pleasurable visit. Loved that I could choose frames before the visit. Dr. Dale is fabulous. Great crew, great visit.
Jan 30, 2024
Outstanding care and explanation of service. Friendly and trustworthy important care that is consistent over many years per this patient. Thank you!
Jan 25, 2024
Great experience with Dr Bailey at Precision EyeCare. Easy to schedule, great communication on appt reminders and superb experience in the clinical setting. Highly recommend!
Jan 23, 2024
As always, prompt attention, competent treatment at every level, expert analysis and personal attention!
Jan 23, 2024
I was very impressed with the thoroughness of my exam. All of my concerns were addressed, and the details were fully explained. The staff were friendly and helpful as well. Great experience!
Jan 21, 2024
Dr. Dale is so utterly fantastic with my children. Aaliya is always wonderful too. We feel so special every time we visit the downtown office! It is a secret gem filled with some very kind and talented individuals.
Jan 16, 2024
I always enjoy my visits to Precision Eye Group, given their uniformly knowledgeable and friendly staff and their expert (especially Dr. Deckard's) care for my eyes.
Jan 12, 2024
Good customer service from doctor's side. They got confused about my insurance. Also, I wanted to purchase frames and they said it would take 3 weeks to get them ready.
Jan 8, 2024
Your staff are so friendly & efficient! I didn't have to wait long & everything always goes by so smoothly! I love Dr Baileys personality & professionalism! It's a pleasure coming to see you!!
Jan 2, 2024
The care I receive from Dr. Bailey is fantastic. Toni needs to work on her treatment of patients. I don't think anyone should be told "hurry up and come out here".
Jan 1, 2024
The doctors were very friendly and took the time to explain everything they did. They made sure I understood my treatment plan and even called a few days later to check up on me!
Dec 30, 2023
Very professional staff,helpful thorough examination
Dec 29, 2023
In and out quickly. All questions were answered in a way I could understand.
Dec 28, 2023
Dr. Bailey is great! We always appreciate his kindness, thorough exam and recommendations.
Dec 28, 2023
Have not heard back from optometrist - said she would call next day. I got an email several days later and sent a response on Monday and have not heard back.
Dec 28, 2023
First rate operation. Dr. Deckard is terrific.
Dec 28, 2023
Great experience. Love Dr Dale and the opticians. Max was very helpful and patient with me in picking out and ordering my frames.
Dec 19, 2023
Great experience, very professional, very friendly.
Dec 18, 2023
Dr. Dale is always so thorough in her examinations. My son has had many eye surgeries and vision issues since he was a year old. Dr. Dale has continued to provide excellent service in a kind and respectful manner. We're extremely happy with the service we get at Precision and recommend it for anyone looking for a new provider.
Dec 18, 2023
Dr. Dale is amazing! She is kind & great at her job!
Dec 18, 2023
My appointment went well, good customer service.
Dec 18, 2023
My first ever visit to an eye doctor and it was great! So professional start to finish. I was seen right away and staff was fantastic! Love the broad selection of frames as well!
Dec 8, 2023
I absolutely love the energy of the office and the doctor. I was encouraged to bring my 4-year-old daughter in, but I wasn't sure what to expect. They were very attentive to her age (needs and attention span). Everything was explained to me well and I left feeling confident in my child's health.
Dec 8, 2023
Could not be happier with the care I am recieving from Dr Deckard and her staff.
Dec 8, 2023
PrecisionEyeGroup has been my choice for eye care for many years. I have never been disappointed in their level of care. Exams are thorough and professional, with findings explained clearly with all questions answered.
Dec 5, 2023
Very thorough and efficient diagnostics, thorough and efficient exam and clear suggestions. Thanks.
Dec 5, 2023
Excellent staff and service. Very efficient, friendly and knowledgeable.
Nov 24, 2023
You're doing good work. I got a copy of your findings by email; thanks. I also expected an electronic copy of the best of the FUNDUS pictures. I am still waiting...
Nov 21, 2023
Excellent staff! Dr Deckard has been my optometrist since Dr Howard retired-she is very through and knowledgeable!
Nov 20, 2023
Vūe by Precision was a great experience. The staff was helpful and efficient and Dr. Dale is SO friendly and knowledgeable! I also found some nice frames that were within my budget. Score!
Nov 17, 2023
The clinic was so clean and everyone was so nice
Nov 14, 2023
I love Dr Dale’s thoroughness for all aspects of my checkup, in particular her recollection of my patient history. I sincerely appreciate her approach.
Oct 31, 2023
Always have a good visit to the office.
Oct 31, 2023
It was a fine visit to the optometrist. My questions were solicited, my concerns listened to, the exam was thorough.
Oct 30, 2023
Doctor is patient, informative, and she is thorough. I know I am in the best of care.
Oct 30, 2023
Professional, courtesy, organized, minimal wait time, all questions answered completely
Oct 28, 2023
Truly the best eye doctor I've ever had. Kind, caring, professional and highly knowledgeable. The whole team is fantastic and respectful. I still wear a mask indoors and they never ask if I want them to mask also, out of respect they just mask and don't make a big deal about it. Dr. Deckard is really, really great. Terrific bedside manner, sharp, caring, you name it. Highly recommend.
Oct 27, 2023
Dr. Deckard was referred by a good friend and couldn’t be happier!
Oct 27, 2023
I'm almost always seen on time and getting new glasses and frames was very efficient. I love being able to come in to have my glasses adjusted at any time, even glasses I didn't purchase from Precision.
Oct 23, 2023
As always the service was wonderful. Dr. Baily was great and was very interested in heath of my eyes.
Oct 19, 2023
Always friendly caring, and efficient. Actually makes the appointment kinda fun.
Oct 13, 2023
I called regarding an issue with pain & was scheduled to be seen that afternoon (1hour from the time I called).
Oct 12, 2023
Most comprehensive routine eye exam I've ever had. Thank you
Oct 11, 2023
I had an issue last week, the receptionist hung with me and figured out what I should do. Returning my calls twice and talking to the dr and informing me with the plan. She worked me in for the next day..,just to be sure and to ease my mind. The tech ( can not remember her name) was fantastic!!! So through, so sweet!!! She answered so many questions that I had …can’t say enough about her!!! Dr Deckard was out so I saw another Dr. She was also very good!!! Checked it all out to make sure all was well. I appreciate it so much…thank you!!! The entire office works so efficiently and customer service is ALWAYS top notch!!! Debbie Harding
Oct 11, 2023
From the moment I entered the facility everyone I interacted with was very polite and helpful. The exam process was very efficiently structured. I've had zero poor experiences with this office!
Oct 9, 2023
Precision Eye Group always have prompt and friendly service from the time you check in at the front desk all the way to the end. Precision has a nice selection of frames that suit all kinds of preferences. Very satisfied with the service they provide!
Oct 9, 2023
As always, it was great to see everyone and the service was thorough and excellent!
Oct 6, 2023
Very friendly, professional, and lovely staff. Thanks
Oct 6, 2023
My exam was great... I just have a suggestion. I had the Fundus photography done on both eyes, instead of dilation. After that, the eye technician, Tony, took my blood pressure and it was somewhat elevated. I usually have low BP, and Tony said that the elevation was due to the Fundus procedure, just performed a few minutes prior. Knowing that, why didn't she take my BP before doing the Fundus photography, (instead of afterwards), so that it would be a more accurate reading??
Sep 30, 2023
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Always Top-Notch Service The office has scheduled me quickly more than once when I've had an unexpected issue, staff are friendly and professional
Sep 28, 2023
Wonderful timely service and the staff is very efficient
Sep 27, 2023
If I were feeling less angry, I might call this review “Wooed in haste, wed at leisure.” Instead, we’ll call it “Destruction of a client relationship”. Briefly, I explained to Brandi Deckard that I was not going to join yet another insurance scheme to get an AARP discount on glasses, but would like to buy through Precision though, and would be buying 2 complete lenses/eyeframes and a 3rd set of lenses for much-loved frames. “We can do that. We have an arrangement with the lab for multiple pairs of glasses. Taylor knows how to set this up.” Taylor, in the room, nodded. Note 3 crucial terms: “multiple”, “pairs of glasses”, “the lab”. In reverse order, Labs which cut, lap and polish lenses do not care into what frames the lenses are put – that is done at the optician. “Pairs of glasses” means exactly that, no specification on new or old frames. “Multiple”, in this context, clearly meant the 3 total pairs of eyeglasses, at least to me. Had Brandi said “Buy one, get 2nd pair 40% off” I would have negotiated then and there for 3rd set of lenses. Contextually, this verbal contract is clear - and I’m insisting that with 2 decades of international financial market experience [all verbal contracts], experience in construction industry, plus my published research work on contracts. My mistake was running out or Precision’s office, after a very long fitting process, before scanning the receipts. But I purposefully declined to pay the full amount, feeling the amount was high but not having time to check. I called 20 minutes after leaving, then 3 more times. Twice connecting. Twice asking to set up a meeting with Brandi. Twice being assured I would be contacted. It has now been a week since my visit. Contracts are contracts, verbal & written. Whether I am not being contacted because Precision has become sclerotic, or smug, or simply incompetent doesn’t matter now. I will find another optometry group, and will pass this story along through my social networks,
Sep 25, 2023
Every time I have an appt with Dr. Bailey it goes so smoothly front checking in with the nice receptionists to seeing Dr. Bailey and checking out…very nice accommodating office..thank you..Marilyn Parrish
Sep 21, 2023
I highly recommend Precision Eye Group. I always choose them for my annual examinations. Dr.Bailey and Almira are both great and listen well my concerns or questions. If I hear my friends looking for an eye care doctor, I always tell them how Precision Eye Group is much better than other places in Bloomington.
Sep 21, 2023
I can leave a more detailed review once I get my Glasses but the exam, etc was all good.
Sep 20, 2023
Very kind and helpful. I was explained what I was looking at when reviewing pictures.
Sep 18, 2023
Expert and welcoming with an excellent choice of frames across the two locations.
Sep 15, 2023
I had no waiting time for appointment. Very caring as testing procedures were done. Dr. Bailley clearly described. tests and results .
Sep 6, 2023
Always thorough exams and the staff is wonderful. Feel like Dr Deckard is always keeping up on changes in my vision and general eye abnormalities. I feel confident that she will find any subtle changes and address them as needed.
Sep 4, 2023
I love Dr.Bailey! He is personable, caring and thorough! Its a smooth operating office with nice receptionists and techs to help!
Aug 29, 2023
Brandy examined me, at my request, to make sure my prescription for glasses was up to date, even though it had only been 6 months. I was so grateful, since my prescription had changed. The staff also fixed my glasses, by putting on a new temple piece. Everyone was helpful, professional and friendly.
Aug 25, 2023
Great health care providers! Dr. Bailey and staff do a fine job and care about their patients.
Aug 22, 2023
Out family loves the experience we’ve had at Precision Eye Group! Dr. Dale is great with my kids and I appreciate the patience of the staff with my youngest.
Aug 21, 2023
Friendly and very Knowledgeable Staff. Dr. Clark is amazing!!
Aug 15, 2023
I had an excellent experience. Thorough exam, excellent customer service and no waiting
Aug 15, 2023
Dr. Deckard and her staff treated me with the most wonderful, professional service. They were kind, helpful and a delight to work with. I would highly recommend Precision Eye Group.
Aug 14, 2023
I had a really wonderful first experience with Dr. Dale. She will be my optometrist until she retires or I die!! She asked many questions and helped me find the best solution for the way I work and wear (or don't wear) my glasses.
Aug 14, 2023
No long waiting. Everyone was friendly.
Aug 7, 2023
Dr Deckard and her staff are absolutely the best! They know you and hear you! You know they care and have your best interest!
Aug 4, 2023
Our family transitioned to using Precision Eye Group a few years ago, and our experience has been nothing short of fantastic. They have knowledgeable doctors and staff, good selection, and very efficient appointments. I can't recommend this business highly enough. Dr. Bailey and Dr. Deckard are wonderful to work with.
Aug 3, 2023
Dr. Dale and Amira were outstanding! Every procedure and decision was thoroughly explained to me. I left my appointment very happy.
Jul 31, 2023
Dr Clark and her associate were very patient and deliberate with my exam. We have a plan and I hope all goes well. 🙏
Jul 18, 2023
Precision Eye Care gave me the most thorough eye exam I’ve ever had. The team was very knowledgeable and Dr. Bailey seemed to choose an appropriate prescription for both seeing at a distance and up close, while addressing my issue of alignment (my eyes have never worked well together). The employee helping me choose eyeglass was outstanding (I think her name was Shelby, but not certain). She picked out glasses that looked the best on me right away - 2 pairs that looked way better than anything I picked out!! Overall, it was a great experience and I’m looking forward to seeing how my new glasses work out.
Jul 13, 2023
Dr. Clark and staff members were thorough in their exam and good communicators.
Jul 6, 2023
I am very squeamish about eye issues, and the staff was very understanding and supportive, taking the time to answer all my questions. It was the best visit I could have to an optometrist.
Jul 3, 2023
Absolutely loved my first visit at Precision Eye Group! Everyone was so kind and Dr. Doak was amazing. I will definitely be traveling to Columbus next year to see her :) Whether you need an eye exam, some cute glasses, or need to get a contact lens refill, go to Precision Eye Group!
Jun 27, 2023
All the staff is very nice and helpful. My tech was very competent and helpful.
Jun 26, 2023
Excellent service and in a timely manner.
Jun 23, 2023
I had attentive treatment from Dr. Deckard and staff. I was treated courteously and promptly. She helped me understand my recent surgery and how to proceed. I felt I was in capable hands. I was also able to order my glasses with ease and guidance from the tech who helped me.
Jun 23, 2023
Efficient, helpful, and knowledgeable staff always make visits pleasant. Wide array of products and services is very convenient.
Jun 15, 2023
We have been coming to Precision Eye for several years. The support staff is so very caring and patient with my 92 year old mom. They spend a considerable amount of time with the testing process and completely put my mom at ease by slowly and gently repeating directives. Dr. Dale is a bright light unto this world with her cheerful demeanor and extreme attention to all details surrounding the health of her patients. I recommend Precision Eye for anyone looking for high quality care.
Jun 14, 2023
As always I found the staff and doctors both friendly and professional. They answered all my questions as well as keeping me informed about all procedures. A very well run office.
Jun 8, 2023
I had a great appointment. Everyone was efficient and helpful. The technician Maddie did a wonderful job.
Jun 6, 2023
Knowledgeable, and friendly staff. Dr. Dale is always cheerful, and helps guide me in terms that I can understand. My eyes thanked me for the visit! Would highly recommend.
Jun 6, 2023
Appointment was timely and staff very professional.
Jun 5, 2023
I LOVED going here for my recent eye exam (5/23). The staff were friendly and very ‘low key.’
Jun 2, 2023
I would recommend Precision Eye to anyone! They are very good at explaining the whole process of getting glasses from the exam and glasses to payment. Thank you!!
May 30, 2023
Everything went well. My concerns were acknowledged and responded to.
May 29, 2023
Great team! Dr. Bailey resolved two years of problems Ive had with bad prescriptions from other doctors. I’m extremely happy with my new glasses.
May 24, 2023
I hate going to any kind of doctor., but Precision Eye Group is a good experience every time. Dr Bailey is so friendly and my eyes are pretty good shape so that makes it good too. My Tech Ben was really friendly as well. Thumbs Up!!
May 24, 2023
Dr. Bailey and his team are nothing short of amazing. Our workups where quick but thorough. You can tell from the moment Dr. Bailey enters the room that he is doing a job that he loves for people that he cares about. If you are a young family do yourself a favor and get in to see Dr. Bailey.
May 23, 2023
Very much enjoyed Dr. Dale-- she was very thorough and nice:) Also, Abby did a great job quickly finding a pair of glasses as I said I was interested in a certain style, and she picked out a pair that looked better than what I found. She was very good and helpful:)
May 22, 2023
Always receive excellent care! All staff are super friendly and helpful. Wouldn’t go anywhere else!
May 19, 2023
Everyone is always so kind and courteous. Dr Bailey does a wonderful job of making you feel at ease and at the same time being quick and efficient so you can get on with your day. My husband, son and daughter are now patients at Precision!
May 18, 2023
Dr. Deckard is always so kind and takes extra time to evaluate and identify the problem causing symptoms. She provides high quality eye care.
May 15, 2023
DR. Jenna Dale is a friendly, Cheerful and professional person!
May 9, 2023
Thanks for helping me with some food when I suddenly needed some help and food. And I am very pleased Dr Deak has an office in Columbus where I live, and that she is going to bring my new contacts to Columbus for me to pick up close to home.
May 9, 2023
Thank you for seeing me the same day I called for the shadows and flashes I was seeing.
May 4, 2023
I loved Dr. Dale and her nurse. They were both thorough, friendly and very personable.
May 1, 2023
Always appreciate your friendly staff. Very pleased with Dr. Bailey's thorough exams, understanding and informative.
Apr 24, 2023
Great Place for eye care! Best testing equipment, great staff.
Apr 21, 2023
Everyone is very professional and very easy to work with. Well..not that I did any work.
Apr 21, 2023
Very pleased with my experience with Precision Eye staff.
Apr 21, 2023
5 star rating. Excellent in all facets of care and the business end as well!
Apr 17, 2023
I really appreciate Dr Bailey and the rest of the staff. Great experience.
Apr 11, 2023
As always, I was given a professional and thorough eye exam, and I left knowing more about my current vision situation. All my questions were addressed and Dr Deckard was her usual friendly, knowledgeable self!
Apr 10, 2023
My first time at Precision Eye Group as a patient. Had a great experience! Dr. Bailey was very thorough and answered any questions I had. The eye techs were also great!
Apr 10, 2023
Had my appointment with Dr. Deak and she is an awesome provider! Loved that she was explaining what she was doing and truly helping me to receive the contacts that were best for me. She is also easy to get along with and is hilarious!
Apr 6, 2023
Everyone is super friendly. Any concerns or questions are addressed and answered immediately.
Apr 6, 2023
Everyone was helpful, cheerful, and informative. Special shout out to my tech (Heather?) Dr. Dale, and Shelby.
Apr 5, 2023
Friendly and professional service. The doctor was personable, kind, and thorough!
Mar 29, 2023
The doctors here are great! They took a lot of time to get to know me and my eye concerns...they also did a fantastic job making my glasses last year. I also appreciate that they are very efficient with scheduling, getting through your appointment, and getting glasses (if you need them.)
Mar 27, 2023
The Precision Eye Group's doctors and staff are always professional and attentive. It is obvious that they care about the patients they serve and providing good eye care. I can confidently refer friends and family to their practice.
Mar 20, 2023
Friendly and competent staff. I was especially impressed by the work of both Dr. Bailey and the assistant. The eye exam was complete and thorough, with results carefully explained and answers well answered.
Mar 20, 2023
Probably the only pleasant eye exam I've ever experienced.
Mar 19, 2023
Friendly, courteous,answered all questions I had,
Mar 17, 2023
I wouldn't change a thing about my first visit at Precision. I was pleasantly greeted at arrival and Dr. Jenna Dale was very personable, knowledgeable, and welcoming. The staff walked me through everything and helped me make the best decision on what worked best for me, but never made me feel pressured. It didn't feel like the typical "get in, get out" experience.
Mar 14, 2023
Fabulous as always! Thank you for the expert evaluation and the laughs! I will miss my Dr. as she moves full time to Columbus but wish her the very best! 🥰
Feb 28, 2023
Received thorough eye exam and clear explanations
Feb 23, 2023
Kind, caring and compassionate service
Feb 21, 2023
Dr. Brandy and Shelby were very helpful. The exam went without a hitch and my new glasses are exactly what I hoped for.
Feb 20, 2023
I was so appreciative of the fast and professional care I received. Had a little emergency. They fit me right in explained everything that was going on. I couldn’t have been more pleased so very thank God for Dr. Dale and the staff.
Feb 18, 2023
Excellent attention, service and care.
Feb 14, 2023
Dr. Deckard is an excellent doctor, she is technologically up to date and understands my concerns and needs.
Feb 9, 2023
Precision and Dr Bailey were great. He was very thorough and answered all my questions. I was surprised to find out my frames and lenses were covered for two years at no extra cost!
Feb 9, 2023
Dr. Deckard and the downtown staff are kind and courteous. My dad was an Optometrists and I am extremely particular about my vision care now that he is not here. Dr. Deckard is very thorough and truly cares about the health of my eyes. She works diligently with me to make sure that I get the perfect RX so that my vision is perfect for near, intermediate, and distance. Thank you Dr. Deckard for working hard for your patients!♥️
Feb 6, 2023
I ran into an issue that needed immediate attention. The staff got me right in where I received expert help. Everyone was very considerate and professional!
Feb 2, 2023
Arrived at the clinic and after the customary insurance documentation my wife and I were immediately taken back to get rolling on the annual exam items. Dr Deckard was spot on with all of our issues from last years exam and then also inquired about any new concerns we had with our vision. She seemed to be right on top of the current trends for corrective actions of our eyesight and offered additional insight into what we could do to further monitor and evaluate current items of concern. Got my glasses ordered and we were both finished in under 1.5 hours. The staff at Precision Eye are just a joy to work with and seem to have a good sense of urgency to get you thru all the stations of the exams and schedule you for your followups and give you your annual appt also. Always a pleasurable experience.
Jan 31, 2023
Very professional and great people. Takes time to get every test done correctly. Would highly recommend them to anybody.
Jan 30, 2023
Excellent doctors and staff and very professional interactions with patients. Clean attractive facility.
Jan 25, 2023
Everyone was very nice and I loved the lady who helped me she and she explained everything and was able to answer all my questions ! My only problem was choosing glasses dilated. If you’re not in too much of a rush I would wait but if you’re sensitive to dilation keep that in mind.
Jan 16, 2023
Always a fantastic experience! Doctors and staff are amazing!
Jan 2, 2023
The group was Very prompt getting me in, the techs doing preliminary testing very professional, Dr. Dale is very thorough explaining everything, and check out staff was not pushy trying to sell me everything.
Dec 30, 2022
they made an appt very quickly that worked for me. When I went everything went smoothly. Went back a week later without an appt to order glasses and again went very smoothly. Now waiting for the glasses to come which should be soon. They said 2 to 3 weeks but I think the holidays could push it back a little.They did not say that.
Dec 27, 2022
I was able to get an appointment with Dr. Bailey rather quickly. The staff was all nice and helpful. My appointment lasted under and hour and will definitely recommend to others.
Dec 26, 2022
Dr. Deak I explained everything she did in examining my eyes. She answered all my questions. She is a kind and caring professional.
Dec 23, 2022
I am very happy with Precision Eye Care. Dr. Bailey is thoroughly professional and has unusually effective communication skills. I'm a satisfied patient/customer.
Dec 19, 2022
I always appreciate the friendly and capable staff at Precision Eye Group. I am very confident that I am always receiving the best possible eye care from Dr. Deckard, who makes sure to answer any questions I have and takes time to communicate thoroughly to me any concerns or observations she has made about the condition of my eyes.
Dec 16, 2022
Great experience! Staff very friendly! Enjoyed my experience!
Dec 12, 2022
The staff is always so kind and professional.
Dec 12, 2022
As always the absolute best service!!
Dec 10, 2022
My experience was terrific! Dr. Dale was so knowledgeable and pleasant to work with. I just drew their name from a hat, of local companies that accept ed my insurance and I couldn't have made a better choice. I look forward to establishing a lifetime rapport.
Dec 6, 2022
I saw Dr Dale for the second time on this visit… she is awesome! Not only is she kind and compassionate but competent, communicating in a confident manner, which was most reassuring to me…
Nov 22, 2022
Great experience. Staff very helpful, warm and kind. Very happy that I made the appointment! Will be sharing w/others!
Nov 22, 2022
The staff and doctors are very helpful, friendly , and knowledgeable.
Nov 21, 2022
Good service - thorough and efficient.
Nov 21, 2022
The Vue by Precision has friendly, friendly staff and so helpful! Taylor went above and beyond to figure out my confusing insurance issue. Dr. Dale is fantastic - knowledgeable and so personable! Both my husband and I are glad we found this location with such a friendly environment!
Nov 14, 2022
Your staff and Dr Brian Baily were very friendly and professional!
Nov 14, 2022
Seems like there is a lot of turnover of staff.
Nov 11, 2022
Everyone is great here. They conduct the best eye exams in my experience in Bloomington. They are also on schedule and helpful with selecting lenses.
Nov 10, 2022
I saw Dr Jenna Dale for annual vision assessment. She is a very personable, thorough professional who explains pros & cons of any advice/recommendations. She is focused, efficient & capable. An individual one can place trust in.
Nov 4, 2022
Always a great experience!!! My new tech was excellent…very thorough…very kind!!! Dr Brandy, as always, was excellent!!! Great exam, so thorough, answered all questions, wonderful!!! Office staff…accommodating and so personable…as always!!! Love this place!!! 🙌🙌🙌
Nov 1, 2022
I have zero complaints. Love Brandi and the staff. Always so helpful and kind!
Oct 25, 2022
Customer service is the new Dodo bird, but I found pay dirt!! Eureka, there is gold in them there hills!!!! Precision Eye Group…..where you are professionally taken care of with the greatest of ease & respect. One can even get a hug if needed before you are squared away for another year. Need your eyes a look at? Check out Precision Eye Group. One can’t improve on perfection👀👏👏👏👏👏👏👏👏👏👏👏👏👏👏👋
Oct 15, 2022
Very friendly staff and efficient check of my eyes and the system that is used seems to me to look at all of my eye not just the glasses aspect
Sep 29, 2022
I love precision eye group. The staff is always so friendly and helpful and Dr. Bailey is fantastic.
Sep 27, 2022
Very pleased with the care I received at my annual appointment.
Sep 27, 2022
I woke up with a change in eye health and was able to get a same day appointment. As always, Dr. Bailey was very helpful and all of his supporting staff are very friendly and professional. I got everything I needed to feel better and some quick peace of mind! Thanks so much!
Sep 26, 2022
Staff was very pleasant. Dr. Dale was delightful. Appreciated how she took the time to explain the workings of prisms. No doctor had done that before. I also appreciated her thoroughness and sweet spirit.
Sep 26, 2022
Professional, skilled and compassionate staff - best selection of frames - I feel welcomed and cared for at this practice!
Sep 25, 2022
Looking forward to next visit, need I say more?
Sep 23, 2022
Another good visit for warranty work on my glasses. Appreciate your work!
Sep 22, 2022
From the moment I stepped foot into the facility I was treated with kindness and professionalism! I spent hardly any time in the waiting room before I was taken back to be examined. The exam itself was very thorough and the examiners were very pleasant and knowledgeable!
Sep 21, 2022
I was seen quickly and the staff was sensitive to my concern.
Sep 16, 2022
Overall, my experience was at a 5 star service level at Precision, from check-in through various exams, to checkout. Everyone was friendly, efficient & professional. My only disappointment was, in the end, the fitting rep. broke my only pair of TF Rx sunglasses during an attempt to adjust them. The rep. taped them & suggested I see a jeweler to possibly solder them.
Sep 12, 2022
I felt that the optometrist was not very professional. Sage seemed completely disinterested during the appointment and told us she would follow up with an appointment to see a specialist. That was 2 weeks ago and still waiting.
Sep 12, 2022
I love Dr. Deckard and staff. Dr. Deckard is very smart, and monitors my condition well. I have every confidence in her. She has the latest technology and a wonderful selection of frames. Her technicians are also excellent.
Sep 11, 2022
Staff very firendly, efficient. Dr. D is always excellent: listens carefully, is thorough, explains everything clearly. Also is a nice, friendly person.
Sep 9, 2022
Very impressed by your attention to detail in the eye exam.
Aug 26, 2022
This was my first time going here. Dr. Kelley Deak, along with the staff, were very nice and helpful. I'm still waiting on my new glasses to arrive, but the eye exam, frame selection, and payment were all performed seamlessly.
Aug 23, 2022
Very nice staff and was flexible with me even though I was late!
Aug 23, 2022
I always have a 5 star experience with Dr. Deckard. She takes the time to listen and understand any eye issues. I feel she genuinely cares about my overall health not just my eye health. Thank you for serving our community!
Aug 17, 2022
Dr Deckard and staff give the best care!
Aug 16, 2022
The Precision Eye Group have consistently provided excellent eye care. They are professional and their focus is patient care and satisfaction. Continue the good work!
Aug 15, 2022
Always good service when I have been there. Dr explains things well.
Aug 12, 2022
Staff were efficient and helpful, especially in explain8ng the differences in my prescription and what can be done to correct my astigmatism.
Aug 8, 2022
Very friendly staff. Very thorough in the exam. Would highly recommend.
Aug 8, 2022
I feel like I am in very good hands with Dr. Bailey and the rest of the team at Precision Eye Group. The staff is competent and friendly, and Dr. Bailey is very knowledgeable.
Aug 2, 2022
Dr. Deckard is an excellent doctor. She has been of great service to myself and my family for many years.
Aug 1, 2022
Very professional, Dr. Deckard is a fantastic doctor, staff vey professional, excellent facility
Aug 1, 2022
Had an amazing experience! Will (and have) recommend!
Jul 29, 2022
Great friendly staff! Great with my kids. Will (and have already) recommend Precision Eye Group!
Jul 29, 2022
Everyone was so pleasant. Having each step explained as we proceeded thru the pre-testing was helpful to me. Dr Deckard was very thorough and explained things as she proceeded with my exam.
Jul 25, 2022
Heather, Derek and Rishit were all amazing! Appreciate y’all!
Jul 21, 2022
The staff were very nice, extremely proficient. Dr. Bailey was super nice! I appreciate that this practice always uses the most up-to-date exam equipment, too.
Jul 19, 2022
I look forward to my eye exam every year. I think of my visit as an opportunity for early detection of any blood pressure problems or any neurological issues. The eyes are a window into our overall health and I’m grateful Dr Deckard and her team are so thorough.
Jul 15, 2022
The staff were knowledgeable and courteous. The process went well. I really appreciated the effort to help my glasses fit better by providing new nose pads.
Jul 8, 2022
Dr. Dale is helpful and informative. She is very personable and has helped me navigate having to had macular hole surgery.
Jul 6, 2022
So far I’m really impressed with Precision Eye group. I’ll know more after I get my new glasses.
Jul 5, 2022
Nice and friendly service. Quick and detailed.
Jul 4, 2022
I’ve been going to Precision Eye before it was called that. The name may have changed but the level of service has not, it is excellent as always. From the Drs to the opticians to the checkout they all provide excellent knowledge and service, and overall we never have to wait more than a short time if at all. The shop is always clean and neat and is bright and roomy, and they always have the latest techniques/technologies to assist them with taking great care of our eyes and vision.
Jun 30, 2022
Great experience. Didn’t have to wait long at all. Cannot recommend enough
Jun 27, 2022
Except for waiting in the lobby after checking in and then getting a phone call from someone in the back wondering if I was on my way (perhaps understaffed that day?), I received friendly and efficient care. I feel confident in Dr. Bailey's assessment and care.
Jun 20, 2022
Dr. Bailey and team are wonderful. I receive great care and everything I need with Precision Eye Group. Highly recommend!
Jun 20, 2022
I was on a call list from an appointment that was cancelled due to bad weather, was given three options for times that day and picked the time that worked for me. Appointment was great with Dr. Bailey and Staff!
Jun 14, 2022
Dr. Derek was thorough and a joyful presence! I can't recommend enough!
Jun 13, 2022
Such a wonderful experience. They got me right in when I needed to be seen promptly! All the staff was very kind and accommodating!
Jun 6, 2022
I liked Dr. Dale. However, she suggested a prescription. I sent her a photo of my current medications, but haven’t heard back. I feel no need for my six week follow up appointment, because I’m not doing anything different which needs to be reevaluated.
May 31, 2022
Very professional, patiently answers questions,
May 30, 2022
I’ve literally been going here for almost 30 years. Took a break when I lived in NY for a decade, but came right back when we moved back in 2010. Hands down the most thorough and best practice for eye care health, as well as vision!
May 30, 2022
Dr. Deckard and her staff are always very welcoming and knowledgeable, both at her location downtown and on the east side. All questions are answered thoroughly. I would highly recommend Precision Eye Group.
May 27, 2022
The staff and eye doctor at Vue were very helpful and knowledgeable. Will absolutely use again.
May 25, 2022
Great place! Both locations are very clean, bright and aesthetically pleasing. It felt very state of the art. I received the most comprehensive eye health examination I've had in a long time. The staff was friendly and professional. Dr. Dale was amazing and took the time to answer all my questions.
May 21, 2022
The Doctor, the Technicians, the equipment and the eye wear choices were all impressive. I have had experience with many providers in the past and Precision Eye Group is exceptional. Highly recommended.
May 20, 2022
Quick, friendly, informative, and thorough.
May 16, 2022
Both my wife and I were very impressed by Dr. Dale's professional skill and personality. Her staff members were also excellent. We highly recommend her and her office.
May 9, 2022
I was totally pleased with my recent examination. Dr. Dale had taken the time to review my eye health history chart from my ophthalmologist and asked good questions about my vision experience before proceeding to the refraction exam. Both the doctor and the clinician were friendly, professional, and thorough. I would recommend Dr. Dale and this office to anyone needing eye care.
May 9, 2022
The eye exam was extensive. I've never had so thorough an exam.
May 6, 2022
Truly THE best staff from start to finish. Dr. Brandy Deckard is thorough, patient, and skilled. Best customer service around too.
May 3, 2022
I booked appointment online on a Saturday morning and got a call that day to confirm. They answered all of my questions and sent me paperwork that I could complete online and send in.
Apr 22, 2022
More transparency on Pricing for frames would be nice. I spent way more than I intended. The person helping with fitting did not act very knowledgeable and had to keep correcting things which made the price go up every time. This made the experience feel somewhat shady. The Optometrist and nurse were awesome and they did a really really great job. I was just disappointed at the way ordering frames and lenses went. Also, the receipt I received for services, frames, and lenses did not have the same amount that I was charged for and I wonder why everything that I purchased was not listed on the receipt.
Apr 22, 2022
Dr Bailey is always professional and knowledgeable. the tech was good but obviously new. The visit went well and was very reassuring.
Apr 18, 2022
It always goes so smoothly .....so professional and enjoyable...everything is explained. the technicians know their stuff and very pleasant . Always feel comfortable there.
Apr 15, 2022
always great with my doctor. you sent this so late I can't remember the best part of the appt. Send day of. you might get more info. that way., at least from me.
Apr 13, 2022
Dr. Deckard is so thorough with her exam, and she explains everything she is doing in a way that makes me feel as though I am involved in my eye care. She instills complete confidence her expertise.
Apr 1, 2022
Service was prompt and very professional. I felt very comfortable with the doctor and trusted their experience.
Mar 28, 2022
Great, thorough practice. Appointment always on time. Doctors are friendly,, helpful and concerned about one’s eye health. Large selection of frames and sunglasses. Happy I found this practice.
Mar 28, 2022
The office was wonderful. Very helpful staff - Kristie was super! I was able to be seen and Dr. Deak was incredibly supportive. I have had better vision in past three days than I have had in months. Very Very grateful!
Mar 21, 2022
very friendly dr. and staff. great selection of frames.
Mar 21, 2022
Everyone at the office is highly professional. Thanks for the gracious service
Mar 14, 2022
Thank you for the upcoming follow up with the eyes being checked up this past week. It is encouraging to have stability on my right eye that has a starting cataract. Diet, exercise, eye drops has helped in the healing process. Any future suggestions you have feel free to contact me. Thank you for your help. Barbara Dohrmann.
Mar 14, 2022
From first greeting to you next visit reminder card, you are seen differently at Precision Eye Group. We have been with Dr. Brandy for over a decade. We still receive the undivided, professional, state of the art eye care. Dr. Brandy assures her management and staff know you and care for you in the best way possible. I expect, and receive the best of eye care. Thank you!
Mar 5, 2022
So quick, thorough, and she knew what I wanted to say before I even said it. Most professional, non-appointment-like-appointment I have ever been to.
Feb 25, 2022
Precision eye is the only place I will go! I specifically go to Dr Bailey, and he is thorough, informative, and very kind. I am an overall anxious “doctor goer” and they always put my mind at ease. I also like that they have a machine that makes getting dilated optional.
Feb 24, 2022
I was impressed with the level of care and concern by all, but especially by office manager Jill. It was wonderful to be treated as a real person and not a "thing". This level of professionalism is rare today unfortunately.
Feb 21, 2022
The staff here (particularly Taylor) are very nice people. I love this place.
Feb 18, 2022
Dr. Dale was very thorough and sat down and discussed everything in a way that you could understand. My wife has been going to her for a few years and I’m glad I chose to start going to her as well!
Feb 18, 2022
The team at Precision and Dr Bailey are the best! They are always kind and professional. I had some more serious eye issues a few years back and Dr Bailey took great care of me. I since then have moved up to the Indianapolis area and I still make the trip up to Bloomington for my eye appointments because I love Precision so much.
Feb 9, 2022
very pleasing , quick and easy every one helpful
Feb 7, 2022
I've been a patient of Dr. Deckard's for several years. I've found her to be extremely knowledgeable and professional in her approach to my eye care. I have complete confidence in Dr. Deckard regarding my eye care.
Feb 4, 2022
The care given here has always been first rate. Dr. Deckard takes ample time to answer questions and explains everything related to your own eye care circumstances. I would highly recommend this office.
Feb 4, 2022
Great service,very professional and friendly. Very helpful picking out new glasses! Would recommend to others!
Feb 3, 2022
Love the professional service and upbeat staff and doctors. Enjoy my visit every time.
Jan 31, 2022
It is becoming common knowledge that masking is a waste of time now that Omicron is here. Everyone is vaccinated, you, me, Dr Bailey and staff. However, I found Dr Bailey being indignant at my leaving my nose out of my (silly) cloth mask. Personally, I can’t breathe well with a mask on. Let’s cease with the Kabuki theater already.
Jan 31, 2022
Excellent care from the time I checked in to the time I checked out. I was not rushed and had all my questions thoroughly answered. Very professional and caring environment. Dr. Bailey and his staff are top-notch!
Jan 24, 2022
I can’t say enough how great Dr Dale and staff are! The office is clean and efficient as well. Great place to go for your eye needs!
Jan 21, 2022
The service was efficient, pleasant, professional and very complete.
Jan 12, 2022
I have been with Precision for a few years now and have always received great service and care. They are very professional in everything they do. My wife and I are very glad we chose Precision. Dave Hurst
Jan 11, 2022
Always an excellent experience here! I've been a patient here for years and have never been disappointed.
Jan 10, 2022
I called with a problem and was quickly scheduled the same-day with Jenna Dale. She was thorough, professional, and friendly; typical of the service I always receive from Precision Eye Group. Many thnaks.
Jan 10, 2022
I had a great experience! Everyone was super friendly, and professional. I will be back, and take my family there!
Jan 4, 2022
Excellent service. Very thorough examination. Clear explanation of my vision issues. Nice choice of frames.
Dec 25, 2021
I can't imagine how my visit could have been better! Dr. Deak was excellent - very professional yet friendly and forthright, and the optician fixed a long-term problem I should have returned about long ago; he refused to give up until the problem was corrected!
Dec 23, 2021
Great Exam, nice staff, very clean and professional office.
Dec 20, 2021
The front desk operates efficiently, especially during Covid. The eye care staff is thorough and caring. They take their time with you and insure you are receiving a great exam.
Dec 6, 2021
This is the best place! Excellent care from top notch optometrists. I love Dr. Bailey! The office staff is friendly and very helpful!
Dec 6, 2021
Always professional and very friendly. I wouldn’t consider going to anyone but Precision Eye Care.
Nov 8, 2021
They were amazing. Ty ok good care of me
Nov 4, 2021
As usual a very professional and courteous exam. Dr. Deckard was very clear and thorough as in the past.
Nov 2, 2021
Precision Eye Group is fantastic. Very knowledgeable and thorough eye examination, real help finding a new set of glasses frames, and everyone was professional and friendly. Definitely going back for future eye care.
Oct 27, 2021
Everyone is very personable and professional. They have time for you to ask questions.
Oct 21, 2021
Doctor Bailey and his assistants were all professional, efficient and careful to explain their findings.
Oct 16, 2021
From the moment we got to the office the staff was welcoming, courteous, and helpful. That continued through our entire appointment. My son has had a long history of problems with his eyes and this was our first visit to the Precision Eye Group. They treated him with respect and spent time answering our questions and making sure we felt heard. I appreciated my visit and am very happy that we found such a wonderful group of doctors for him.
Oct 15, 2021
Yeah, was fun! Leave me alone with your survey. If I would be not treated properly, you wouldn't see me again. Therefore: if you see me in your shop again, everything was done right.!
Oct 11, 2021
Great friendly service! All of the staff and providers I’ve seen have been so friendly and kind.
Oct 11, 2021
I just picked Precision Eye Group out of location and never had any idea that that was the best choice I have made in years. Audrey checked my Insurance out (not an easy task!) and scheduled me with Dr. Deek. Not only did she perform the best eye exam ever, I left seeing better than I have in years. Thank YOU all for making my life and eyes happier, and healthier than I ever imagined possible.
Oct 8, 2021
Good time with the doctor and will be back to order some new glasses.
Oct 7, 2021
The staff is wonderful and the doctors are very precise and friendly and put you at ease. I'll keep on coming back
Oct 7, 2021
First time at Precision and I couldn’t speak more highly of the staff and care I received. Everyone was so kind and welcoming. They explained things in a way I could understand and I felt like they genuinely cared about me. Dr. Bailey was great! Their office is very clean and high tech. The staff I cannot speak more highly of. I wish I remembered the doctor’s assistant’s name because she was the kindest person. Everyone was very helpful and I will definitely be returning!
Oct 4, 2021
The staff is professional, friendly, knowledgeable and fast. All good things in today's medical environment. Good Covid protocols in place.
Oct 1, 2021
Everything and everyone was very professional and courteous to me, I’m glad I got to meet everyone at precision eye.
Oct 1, 2021
I had a great visit! The team was so friendly and knowledgeable. Dr. Dale made me feel at ease right away! I felt well taken care of from start to finish. And I love my new glasses!
Sep 30, 2021
Kind care- informative, and they provided great solutions !! Very pleased with care and service.
Sep 25, 2021
Yearly Eye exam. My visit, as usual, was very professional and all my questions were answered.
Sep 20, 2021
I had an awesome experience!!! Dr Deckard was just great…took a lot of time with me and I feel so satisfied. The rest of the staff was so helpful and I was able to get everything taken care of during my visit.
Sep 20, 2021
Everyone was very professional and informative, especially Dr. Deak, Almira (an optical technician), and Abby, an optician and the individual who did the billing. Dr. Deak even called me a few days later, concerning an eye medication, Upneeq. I responded to her phone call, using your online Contact Page. Hopefully, she received my reply. Best Regards, Loretta Nelson
Sep 16, 2021
Everyone at Precision Eye Group was very friendly and extremely helpful. Every single person treated me as though I was special and not just a number. They made me feel at ease throughout the entire visit.
Sep 14, 2021
I was suffering from extreme light sensitivity and pain in my eyes, I was worried because my main optometrist was in Indianapolis and I moved here for school and I knew I couldn't wait to get a ride to my hometown for an optometrist appointment. I scheduled an appointment here and they got me in the same day! Dr. Bailey was so friendly and explained to me everything that was going on with my eyes. They made me brand new glasses THAT. SAME. DAY!! They seem to actually care for their patients, definitely my new optometrist here in Bloomington!
Sep 14, 2021
Everyone in the office is efficient and pleasant to work with. Dr. Deckard does a very complete exam and takes the time to explain what she is doing and what she is seeing.
Sep 10, 2021
Excellent experience Kelsey is an absolute gem and deserves the highest form of praise. She was professional, personable, and the fastest and most accurate at taking all of my measurements.
Sep 3, 2021
Great and professional service. I am a long time client and have introduced several family members to your practice.
Aug 26, 2021
I really enjoy Dr. Bailey's positive attitude and patience with my questions. The Precision Eye Group is a great team to work with! Thanks for all you do.
Aug 25, 2021
The care I received from the doctor and staff during my examination were great. They were both very through and very kind. The one thing I would change is I didn’t have a good grasp of what my insurance would cover and what I was paying out of pocket. I wish the financial piece was explained to me more. My overall cost after insurance for just the exam and glasses without even ordering my contacts yet was about $560. I’m going to go back to order contacts and I have no idea if they will be covered evenly partially by my benefits because that wasn’t explained. I do recognize I should have asked more questions, but I couldn’t see my receipt or anything to look at the numbers after having my eyes dilated. Overall still a good experience.
Aug 18, 2021
I have moved around a lot over the years and it is always hard to find a GOOD Optometrist. This was my first visit in and I am thinking that this might be the best I have found to date (my previous favorite was Dr. Z in Houston that I kept for 17-years). The team works great together, and Dr Deak is fantastic --> funny, personable, musical, and extremely thorough; Who could ask for more?
Aug 16, 2021
Professional service delivered with kindness from start to finish.
Aug 16, 2021
Saw Dr. Deak on an urgent basis to get whatever it was out of my eye......The staff worked me in between appointment patients as I was hurtin' bad. Dr. Deak diagnosed a corneal abrasion and fixed me right up with a contact to enable the eye to heal faster and the eyedrops to work better...Two days later I'm as good a new....WOOO HOOO! In and out in less than 30 minutes after arrival. 5 stars all around!! All doctor visits should be this good !
Aug 14, 2021
Everyone is so friendly and helpful there. I am always pleased with the service and the quality of the glasses.
Aug 9, 2021
Everyone was super nice and explained every procedure well. The visit was efficient and smooth.
Aug 5, 2021
Dr Bailey works so hard to try to find answers to difficult eye issues. I sincerely appreciate the way he goes the extra mile to try to help!
Aug 2, 2021
I rescheduled my apt and was easily and quickly moved to a date a week later. I saw a different doctor (which is fine.) All the doctors I have seen there have been great. Staff members are very friendly and helpful. Picked out new glasses for the first time in years. The staff member who helped me find a new pair was excellent and narrowed my choices down within minutes. Had I tried to do it on my own, I would’ve been there all day. Really excited to get my new glasses!
Jul 28, 2021
Your technician listened to my issues and worked hard to resolve them. Unfortunately, I've forgotten his name. The lens were sent back to the lab for adjustment.
Jul 27, 2021
Vert friendly professional staff.. Great fit on glasses and contacts.
Jul 23, 2021
Great staff from the door in and the door out. Thanks to Dr. Deckard for the reassurance that my eyes are "well" and to everyone else who made me feel positive.
Jul 22, 2021
Nice people to interact with. I had a great appointment with little time
Jul 19, 2021
Very professional, clean and helpful!
Jul 12, 2021
Very professional atmosphere & Dr. Deckard is the best
Jul 12, 2021
Had a quick but thorough exam (with no dilation drops!) with Dr. Deek & then Gabby helped me pick out frames. So many gorgeous specs it was tough to choose! Can’t wait to pick them up.
Jul 5, 2021
I switched eye doctors this year because who I saw I did not feel anyone there felt like they wanted to be there. I also did not like that last year no one seemed to follow the mask rules. Also I got confused by my eye doctor's comment that my eye's changed but when I got my contacts and saw the prescription it was the same as the year before. When I got to Precision Eye Group it was the exact opposite. I felt the staff and doctors like what they do and want to be working at this practice. Also I appreciate that they still enforce mask rules. Further I felt everyone is caring, efficient, and good at what they do.
Jun 28, 2021
Wonderful experience! Love Dr Deckard and Dr Bailey!
Jun 28, 2021
Dr. Deckard and her staff are wonderful! They take such great care and treat you like family!
Jun 25, 2021
Bloomington office was wonderful, I can’t thank them enough for getting myself and son in after us traveling a hour and half to be called by Bedford saying they had to ca cel our appointment.
Jun 25, 2021
Thank you so much for getting me in right away! The scratch on my cornea not only happened while I was away from my home state it happened at a very difficult time our family is having. I appreciate your professional and kind manner, I would recommend anyone to your practice. Kind regards, Stacey Hall
Jun 24, 2021
Everyone was really friendly and it was a well-organized, professional environment. It was a bit more upscale than I’m used to. That’s not a bad thing. I was just a little taken aback by some of the costs. I still think that everything was great and everyone was on point and would definitely recommend Precision to friends or colleagues.
Jun 20, 2021
Very clean and well organized practice. Pleasant, knowledgeable staff who take time to go through options and insurance coverage in detail. Beautiful - high quality frames.
Jun 15, 2021
I always look forward to my appointments with the Precision Eye Group. Doctor Bailey and his staff are great. From the professionalism to the caring staff to the state of the art equipment, it is always a great experience. Thank you!
Jun 14, 2021
It was nice to get back with you! Everyone is so nice, friendly and professional! I feel I’m in good hands!
Jun 11, 2021
Competent doctors and staff, friendly service.
Jun 2, 2021
I have been a customer here for over 20 years. I have always been very happy and satisfied with the quality of my eye care and the excellent service I have always received. I would highly recommend Precision Eye Care to anyone looking for outstanding service and very customer oriented staff members.
May 28, 2021
I always appreciate the thorough and highly professional care given at Precision.
May 27, 2021
I received excellent care that was prompt and pleasant!!!!
May 18, 2021
Excellent treatment and team of doctors! I struggle with prisms and depth perception. The team made sure I got an appointment with Dr. Douglas who specializes in prisms before she went on leave (which greatly appreciate). The assistants are always incredibly kind and helpful. The overall organization, communication, and service in their office is outstanding. I'm glad I made the switch to this optometry practice.
May 15, 2021
Dr. Dale and her staff were welcoming and very professional; more so, they had a warm bedside manner and were supportive, client-centered, professional, and in tune with my needs. Their qualifications and experience put me at ease in addressing all my eye related issues. In addition, they use modern technology which is a plus.
May 15, 2021
Always a great experience, I know the health of my eyes is Dr Deckards #1 concern. Carl
May 13, 2021
Never had a better experience going to an eye Exam
May 11, 2021
Excellent. Friendly staff, knowledgeable, personable, and skilled doc. What more could a patient ask? This questionnaire, on the other hand, has print too tiny and faint to be easily read, even with my new glasses.
Apr 29, 2021
Everyone is so wonderful! Derek Bailey O.D. was very professional and complete in his exam. The office staff were awesome and efficient in their covid sanitizing. I felt safe the whole time. Kim was so helpful when it came time to pick out my new glasses. They really know what they're doing there! Thank you for a wonderful experience.
Apr 23, 2021
The team at Precision is always great. Very helpful and knowledgeable.
Apr 21, 2021
As a new patient, I was very pleased with the friendly welcome and professional service.
Apr 15, 2021
Dr. Bailey and his assistant were very thorough and professional!
Apr 15, 2021
I found the entire experience not only professionally handled, but genuinely enjoyable. The optician that handled my initial prep and screening was very pleasant and made the experience personable and pleasant. Dr. Deckard was very professional and efficient and I felt very well cared for. Thank you all!
Apr 15, 2021
Everyone seems friendly and helpful. They took care of dealing with insurance.
Apr 15, 2021
Very safe and clean environment! Super friendly and personable staff.
Apr 14, 2021
Had a good experience here. Felt very attended and listened to. I'll be coming back!
Apr 14, 2021
Convenient, easy and they got it right the first time, which is unusual for my challenging eyes!
Apr 14, 2021
Dr Deak was excellent and the young lady (can’t remember her name) that checked and prepped was great too!!! Thank you!
Apr 14, 2021
With the pandemic, it's nice to know there are places like this that go above & beyond to ensure their patients feel safe. Highly recommend!
Apr 4, 2021
Professional, personable, very on top of covid! Amazing selection of frames and very good opticians to help with selection. They explain everything in ways you can clearly understand- in the exam and while you are ordering. They listen and give your appointment plenty of time. Very very nice experience every time.
Mar 29, 2021
The doctors and the great staff always give me caring, personal attention. I feel secure in knowing my eyesight is being protected!
Mar 26, 2021
The total picture is not quite complete. I can't say regarding the glasses. The glasses did not come in. Maybe this week? Barbara Dohrmann
Mar 17, 2021
At Precision Eye Group there is no question that safety in regards to COVID 19 are in place. Patients are greeted at the door with a temperature device, kept social distant from other patients, and employees are continuously cleaning all surfaces. Eye care is thoroughly explained, options offered, questions regarding health history and precautions explained. Assistance is offered if eye products are needed all in one stop shopping. I feel well cared for when I visit Doc Bailey and associates. Recommended highly!
Mar 16, 2021
Everybody was really nice and helpful they took the time to help me pick out my first pair of glasses
Mar 15, 2021
The Precision Eye Group doctors and staff are very thorough, professional, and friendly. I feel that I receive excellent care from them. i see Dr. Bailey for my exams.
Mar 9, 2021
Wonderful staff and safe atmosphere! Very thorough and helpful throughout.
Mar 8, 2021
One of the best customer experiences in Bloomington. From the moment you enter the door you feel safe, valued, and taken care of. The Precision team was fast, modern, and very personal. I can't recommend them enough...I wish I had more stars avaialble!
Mar 8, 2021
Caring, thoughtful, and professional staff.
Mar 6, 2021
Very nice and professional , always relaxed there. Been going there for years, and a very thorough exam...
Mar 4, 2021
After 20+ years at another provider, I gave Precision a try at a friend's recommendation. From booking the appointment to the exam itself to picking out eyewear, everyone at Precision was professional, efficient, and friendly. I was done with my exam 45 minutes after pulling into the parking lot, yet it felt like the most thorough exam I'd ever had. Excellent facilities and equipment too.
Mar 1, 2021
Excellent, immediate treatment for an acute condition.
Feb 26, 2021
I had high expectations for my visit, and they were exceeded by the professionalism, kindness, competence, and efficiency of every team member. Very pleased to be a patient of this practice!
Feb 4, 2021
Very knowledgeable and friendly staff, I recommend Precision Eye Group for all your vision needs 😎
Feb 2, 2021
Precision Eye Group is great! They are taking covid very seriously and the office is immaculate. I appreciate all of the precautions, wipe-downs, etc. to ensure safety for customers and for their employees. Everyone I've worked with is friendly, nice, and knowledgeable. They really care about their customers.
Feb 2, 2021
My exam was very thorough, and Dr. Deckard’s descriptions of my eye health were detailed but easy to understand. I’ve been a patient of Dr. Deckard’s for years and I’m always impressed by the professionalism and care provided. I have referred several people to Dr. Deckard and will continue to do so.
Jan 27, 2021
Outstanding customer service and attention to detail. They are the best!
Jan 25, 2021
Fast, professional, and thorough! I recommend Dr. Deckard to everyone I know, and I'll be buying all my glasses from Precision from now on.
Jan 22, 2021
Very courteous staff. Quick in and out.
Jan 21, 2021
I saw Dr. Dale for the first time this week and it was a great experience! The staff was friendly, knowledgeable, and efficient. Def recommend Precision Eye Group.
Jan 15, 2021
I love seeing Dr. Bailey! I've worn glasses for 30 years and he has provided the best eye exams! He is also patient with my daughter and speaks to her on her level.
Jan 12, 2021
First time I had ever been to an optometrist or had an eye exam. The staff was very professional and helpful explaining everything I should expect and making sure I understood what was going on with my eyes.
Jan 9, 2021
Everyone I've ever interacted with at Precision Eye Care has been great! They are all highly professional and friendly, and very competent.
Jan 8, 2021
Finished another annual exam at Precision Eye Group and the service was outstanding as usual. Minor impacts from the coronovirus situation but overall it was low impact. Dr Brandy Deckard was my ophthalmologist and she is just great...a master of her chosen art ! She listens to my concerns and suggests ways to mitigate problems. The staff was also an extremely well orchestrated machine and the whole process from beginning to end only took about 1.5 hours. My new glasses will be ready in 2 weeks....5 star experience all around!!!
Jan 8, 2021
Excellent customer service and care during annual appointment and walk in support.
Jan 7, 2021
As always, great caring service from Dr. Deckard and her staff.
Jan 7, 2021
The entire team at PrecisionEyeGroup was fantastic! Everyone in the office was friendly, helpful, professional and very accommodating. Would highly recommend this group to anyone looking for an Optometrist!
Jan 6, 2021
Dr. Deckard and all her employees are always so very nice. I enjoy my appointments and they never seem to keep me waiting.
Jan 4, 2021
I always have great service when I come to Precision. Everyone is friendly, they take their time to answer any questions I may have, I never feel rushed. With this Covid thing, they were very careful to make sure everyone had masks, distanced themselves, etc, I felt very safe.
Dec 24, 2020
Very professional and class operation
Dec 18, 2020
My eye visit went very well, no complaints.
Dec 8, 2020
Very pleased with my recent eye exam by Dr. Brandy Deckard. Thorough with excellent explanation about condition of my eyes and eye sight.
Dec 7, 2020
Dr. Deckard is always thorough with my examination and precise in explaining her findings.
Dec 2, 2020
Friendly and professionally done appointment as usual.
Dec 1, 2020
So happy with Precision Eye Group! They always make me feel like I am important! Very caring and listen to what is going on and happily discuss options that are best for me.
Dec 1, 2020
Loved the care provided by the team at Precision Eye Group, especially Dr. Dale. They have thorough and safe Covid practices, which was very reassuring during this crazy time.
Nov 25, 2020
I have always had a very professional experience at Precision.... All explanations and procedures were explained well and clearly.
Nov 12, 2020
Great first visit. The staff was very nice. I got in same day. They are flexible and easy to work with.
Nov 10, 2020
I was impressed by the professionalism and competency of the optometrist and assistant.
Oct 26, 2020
Thank you! I sincerely appreciate all your team has done to maintain a safe place to continue our family eye care during this pandemic! You are terrific and appreciated!
Oct 23, 2020
The support was outstanding, as always.
Oct 22, 2020
Very friendly and professional service! Pleasant atmosphere and the doctor was informative and helpful.
Oct 20, 2020
I am very pleased with my visit and with everyone at Precision!! I am a returning patient after 10 years (only bc I moved across town) and so very happy that I did!
Oct 19, 2020
Your whole staff is very friendly and professional, plus I feel safe during this time of Covid.
Oct 12, 2020
Staff was very welcoming and eager to help!
Oct 12, 2020
Awesome Experience. Dr. Deckard is amazing. She is very thorough in her explanations and is very kind. The staff are knowledgeable and very prompt.
Oct 12, 2020
Five ⭐️ were right Everything: NO COMPLAINS at all‼️ It was FUN with Dr. Bailey and the beautiful Eye-Dr.-in-spe (his assistant)‼️ Good experience, like always. Wolfgang Brendel
Oct 11, 2020
Good personal care and service with the patient in mind. Thanks.
Oct 7, 2020
Dr. Dale was extremely knowledgeable, thorough, and caring during a complicated visit for my elderly mother. The entire staff at Precision Eye were thoughtful, patient, and happily went extra miles to ensure excellent consideration and communication. Thank you so much!
Oct 1, 2020
I like the staff and doctors there are very nice and patient with you. The building is very clean! The only thing I will ask if they can give patients an option to mail us the payment. Everyone doesn’t always have the copay or other fees for the service. We should be able to get serviced and billed as well.
Sep 20, 2020
My eyes can be troublesome, so I have regular appointments with Dr. Bailey to keep things going smoothly. It's always a pleasure to visit Precision. The staff is friendly and knowledgeable. Appointments are kept on time, but I never feel rushed. Dr. Bailey is probably the most cheerful doctor I visit, making the trip in one I look forward to, and my eyes continue to improve under his care. I can't say enough good things about this locally owned business!
Sep 18, 2020
So very positive and helpful!!! Got back with me on my order and just so informative in a short period of time!!! Just love this office, Dr., and staff!!! Thank you, Debbie Harding
Sep 15, 2020
It was great!!! Always seems to go easy. Love Dr Deckard. She is so nice and informative.
Sep 15, 2020
The experience was wonderful from beginning to end. Everyone was professional, knowledgeable and prompt. Very kind staff. Covid restrictions were enforced - as they should be. I would recommend to anyone!
Sep 15, 2020
I called the office to get an appt for a concerned change in my eyes. I had been a patient of Dr. Deckard for several years a few years ago . The office girl was so pleasant and concerned about my inquiry. They called me back twice after talking to Dr. Deckard and got me in the next morning . Excelllent care and concern for my issue . Thank you soo much .
Sep 14, 2020
Always a great experience. Staff is extremely pleasant and helpful.
Sep 11, 2020
I was very pleased with my whole experience. Dr. Dale was personable, gave a more thorough exam than previous eye doctor, and explained everything well. I would recommend her and the office staff as well.
Aug 31, 2020
My most recent visit was for an object in my eye. Dr. Bailey dealt with promptly, efficiently, and with professional excellence. I felt well cared for and am grateful I have Precision Eye Group to call upon for my optometric needs.
Aug 31, 2020
Office personnel seemed too busy talking to each other. When appointment was made, they told me that I had an appointment on Friday. Luckily, I had to call a couple days later to ask a question and found out my appointment wasn't on Friday but a week and a 1/2 later on a Friday. Also, my prescription was called into the wrong pharmacy. I gave the name of the pharmacy and the Dr. was there when he was telling the girl which street name it was called in the computer (as there were 4 different locations in Bloomington). However, when I called the pharmacy to see if they had it ready they said it hadn't been called in. I called the office back and after waiting a bit, I asked if the girl could please have the nurse to call it in asap as it had been a couple of hours. Upon going to the pharmacy .....they said nothing had been called in yet. When I told the pharmacy the situation, how it was called in....they checked and said I couldn't get the medicine as it had been filled by another pharmacy where I never get my medicine. What a fiasco; I had to trapse about to another pharmacy that I never deal with.
Aug 25, 2020
Found that everyone in the office were friendly and helpful. The Dr was very easy to interact with and very helpful. I know with this pandemic it isn’t easy for offices or people to deal with but this office did a great job.
Aug 24, 2020
I love this office - everyone friendly , helpful and positive . Dr. Bailey is very efficient and informative too . I would recommend this office and Dr Bailey to everyone .
Aug 20, 2020
Nice staff. Prompt. Clean. Couldn’t ask for more.Very professional but friendly
Aug 20, 2020
The staff is fantastic. Dr. Bailey is direct, honest and checks for everything. I wouldn't go anyplace else. It's about the quality of care you will receive here. They don't cut corners.
Aug 19, 2020
As usual everyone was friendly, professional and safe during these trying times! Thank you.
Aug 18, 2020
Everyone makes us feel so welcome! They are so patient with my daughter and make the whole appointment fun for her. She looks forward to going to the eye doctor!
Aug 18, 2020
I cannot say enough about the great care I receive at Precision Eye. I have had two eye emergencies and I received immediate attention. The doctors and staff are kind, professional and so accommodating. My husband and grown children are also patients. I recommend Precision to anyone who asks, wants or needs a referral.
Aug 17, 2020
I continue to be very pleased with all aspects of my visits to this office.
Aug 3, 2020
Very thorough with the exam. Explained all of my options. Great service -- didn't have to wait long, and they were thorough with cleaning and safety related to COVID-19. Would definitely recommend
Jul 28, 2020
Quick, efficient and dealt with my concerns
Jul 21, 2020
I feel like I am in good hands when I see Dr. Bailey and the team at Precision Eye Group. I trust that they know what they are doing. They had to earn my trust, because my former optometrist (who retired) was really wonderful and left big shoes to fill.
Jul 16, 2020
Professional, quick, respectful of their patients during this time of Covid 19.
Jul 13, 2020
What nice and helpful professionals !! Take time to answer and come up with solution.
Jul 5, 2020
Precision did a great job preparing people for their arrival. The receptionist met me at the car and took my temperature and had me sign off on all the paperwork. Once inside everyone was wearing face masks and my visit was very precise. Over all it was a great experience and I will return. I just can’t wait for my new frames for come in!
Jul 3, 2020
Great office : professional, caring, patient focused, worked me into the schedule the day I called with vision change issue.
Jul 2, 2020
Dr. Deckard has been my optometrist for several years and I have never been disappointed by the professional service that I have received from her and her staff. Her exams are very thorough, and she really takes time to answer questions with clear explanations. The staff is friendly and service orientated. I would not consider changing to another optometrist.
Jul 1, 2020
Always very professional and knowledgeable. I never leave there without the feeling that I received the best service possible. Great group of people!
Jun 25, 2020
I cannot overstate the care and professionalism at Precision Eye Group.
Jun 22, 2020
Safe, Courteous, Through, and Reliable! Highly recommended!
Jun 11, 2020
Everyone at Precision Eye Group were great! In order to ensure everyone's health and safety, new check-in measures are being implemented by the staff in a quick and thorough manner. Dr. Campbell and his technician were very attentive and focused during my vision exam. The technician that assisted me with the purchase of my new glasses was very accommodating, considering every single pair of glasses that is touched must then be disinfected and I tried on multiple pairs to ensure I was investing in the right frames for me. I highly recommend Precision Eye Group for all your vision health needs!
Jun 10, 2020
The office staff was professional, yet warm, as always, despite the necessary COVID-19 procedures and masks! I always feel well taken care of.
Jun 8, 2020
Always a wonderful experience. As always fantastic care
Jun 8, 2020
All things considered, everything was fine.
Jun 8, 2020
The Precision Eye Group did an excellent job assisting me during my visit, with the utmost care in ensuring safety for the patients and those who work in the office!
Jun 8, 2020
I felt very safe and important. The entire staff did great keeping customers apart. I was given many choices for the next step in eye wear and was not pressured to buy anything.
Jun 2, 2020
For my annual check-up, the appointment was very efficient and pleasant despite the current circumstances around C-19. Thank you!
Jun 1, 2020
Great care, extensive safety procedures, and numerous steps taken to maximize social distancing.
May 18, 2020
As always very impressed with this office. The precautions that are being taken to keep customers and staff safe during this COVID pandemic is so appreciated!! Kind, knowledgeable, and professional staff are what keep me coming back!! Keep up the Great work!
May 15, 2020
Was in this week for annual appt. Very, very impressed with their new operating guidelines. Only 1 patient allowed inside at a time. They come to the car to have you sign forms, ins info. Take a list of meds and they will take a picture of it. They will provide a mask if you do not have one. Hand sanitizer just inside the doors that they want you to use. I'm immunocompromised and felt very comfortable. Kudos to the staff!!! Thank you.
May 7, 2020
Precision Eye Care gives excellent eye evaluations & treatment options!!! Cynthia Colglazier NP-C
May 6, 2020
I love being able to do virtual video visits. Thank you. You guys are the best!
Apr 29, 2020
Great Drs and staff! Always take the time needed and get me in when needed. The office is clean beautifully updated and fully loaded w beautiful frames to select from.
Mar 18, 2020
I have always received knowledgeable, professional, and personal attention, from the beginning of my visit, to conclusion. From facility to staffing, you enter knowing you will be greeted and welcomed. Whether scheduled or a need to be accommodated, attention to your needs, and comfort, are at the forefront of the service you will receive. Dr. Deckard's business and professional standards embrace the latest technology, innovative and researched approaches, and personalized solutions. Precision Eye Group is Top of the Line, Gold Standard! Thank you.
Mar 17, 2020
Dr. Christiansen is amazing at her job. She is personable and so thorough. If it wasn’t for her I’d probably be blind now. I recommend her over anyone.
Mar 16, 2020
I really enjoyed this practice. I officially needed to switch from my location in SC and I am so glad I went with this one! Dr. Bailey was so helpful with finding some contact lens that work for me along with Aubrey helping me pick classes that were perfect for me! Super excited about my new frames and contacts!
Mar 12, 2020
I appreciate the convenience of being informed by email my appt time and the follow up for this appt. Also, the professional treatment while visiting your facility.
Mar 9, 2020
Very efficient, very professional, great attitude
Mar 3, 2020
My son broke his glasses and was able to get an appointment the very next day. A full examination was possible, new frames easily found, and everything resolved quite timely. Those that assisted were polite and helpful. The exam itself was also punctual, but they took good care of us giving my son (ADHD/ASD) the time he needed to adjust and proceed.
Mar 3, 2020
Dr. Bailey and the staff are thorough, friendly, and professional.
Mar 3, 2020
Doctor Deckard is friendly and thorough. Great sense of humor makes things easier. Very knowedgable and friendly staff..Easy 5 stars (10)
Feb 27, 2020
Outstanding service! Professional, thorough, and friendly!
Feb 25, 2020
Very friendly smiles at reception area, tech was very kind and professional. Dr. Deckard ALWAYS the best.
Feb 14, 2020
Good, thorough exam. Good advice regarding several nagging problems. Friendly staff.
Feb 11, 2020
The exam itself was pretty efficient and well done. I am having a great deal of confusion with the pricing I was given in comparison to what I think my insurance says, but I have been working with Kim and Donetta on that now. I will make one more stop next week to get things clarified. If there is one thing I have learned in my seven-plus decades, it is that Insurance is something that mortal man was not meant to understand.
Feb 8, 2020
Very friendly and professional from the time you walk in until you leave!
Feb 7, 2020
1st time in over ten years that I have been to the eye doctor, Staff was very friendly and professional.
Jan 29, 2020
Great experience at Precision Eye. Eye exam went well, had a very personable doctor. Used my insurance benefits to get a pair of sunglasses. Sunglasses ended up having a major lens defect, and they took care of it for me no questions asked. Received a new pair within a week.
Jan 28, 2020
Dr. Deckard and the staff are always friendly and most helpful. I have some issues with my eyes that at times require working with the Eye Center. Dr. Deckard is always helpful and knowledgeable about the conditions in my eyes as well as quick in referring me to the eye center.
Jan 27, 2020
Everyone was really nice and very professional. Really nice that there was no waiting or sitting in a room by yourself for a long time!
Jan 21, 2020
I just enjoy the atmosphere walking in.
Jan 19, 2020
I have very little experience with eye exams and zero experience with buying glasses but from start to finish, everyone was patient and understanding. Everyone I interacted with was so friendly and answered my hundreds of questions. I also really appreciated the weekend hours and the extremely simple and convenient online appointment scheduling. It was very user friendly and organized.
Jan 8, 2020
As always, the staff and service is great. Dr. Deckard is always very helpful and spends the needed time with me.
Jan 6, 2020
Excellent service, professional exam. Very efficient - please continue to operate at the present high level.
Jan 3, 2020
This was my first eye appointment with Precision and I was 100% satisfied! Everyone was super friendly and helpful! I never felt rushed and Dr.Bailey spent as much time with me as needed!
Dec 31, 2019
The clinic was friendly and efficient and ran ON TIME! They also have a nice selection of frames. Overall it was a very enjoyable experience.
Dec 18, 2019
Efficient and timely, friendly and informative
Dec 16, 2019
This was my first eye exam, and Dr. Bailey and his team were wonderful.
Dec 9, 2019
As always, efficient and professional care from Dr Deckard and her team.
Dec 5, 2019
I woke up early in the morning with something in my eye that I couldn’t get out or see. It was extremely painful and precision eye group was the only eye center nearby open and with a doctor in at that time. When I arrived they saw me immediately and put numbing drops in my eye to alleviate the pain. The doctor was extremely nice and took the thing in my eye out without any pain and very quickly. I can’t thank this place enough for helping me out so quickly and early in the morning !
Dec 5, 2019
This facility is the nicest facility I've ever been to for an eye exam. Their equipment seems to be top of the line and very comprehensive. I enjoyed my experience at their office. Keep up the good work!
Nov 26, 2019
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Very professional services, friendly staff, they took great care of me!
Nov 18, 2019
Dr Baily and staff are excellent and efficient. I had to come in quickly and I was seen very promptly and thoroughly.
Nov 13, 2019
Very friendly service and no wait when we got there for appointment. Very thorough exam.
Oct 30, 2019
I like the efficiency of the office, even late in the afternoon, and that you use the most recent equipment and techniques. I especially like that Brandi will tell the full, truthful facts of my condition. Thanks for your excellent service.
Oct 29, 2019
Very pleasant visit highly recommend Precision Eye Group
Oct 25, 2019
The atmosphere in the office is excellent. It is an enjoyable experience to have my annual exam!
Oct 17, 2019
Great people. Really took time to explain things to me.
Oct 15, 2019
I wish all doctor's offices ran like this one. Great front desk staff - always courteous, clear, and helpful; the techs are all punctual and explain any questions (and defer appropriate ones to the doctor) and get all the pre-tests done efficiently and effectively. And Dr. Deckard is always a pleasure to meet with - puts you at ease and takes her time explaining everything clearly. Great selection of frames too!
Oct 14, 2019
Dr. Bailey has always been very professional and informative when explaining things. I always feel like I am well informed of my eye health and vision changes. I would highly recommend Precision Eye Group to anyone seeking quality vision care.
Oct 3, 2019
I had an annual vision evaluation at Bloomington IN office rather than Bedford office. Machinery seems to be somewhat more up to date. All testing was non-invasive. Associate named Hesse was efficient, thorough and very pleasant. Answered all questions. I had a good discussion with Dr Christensen about options for cataract surgery for future reference. Methods for extraction , lense types available & cost were discussed. Results of testing explained in comparison with same tests a year ago. Eye photos were viewed with explanation of findings. I appreciate explanations & recommendations being provided.
Sep 30, 2019
Always a great appointment. Thorough and professional and I feel confident in the care I receive!
Sep 26, 2019
Most employees are very pleasant. However, when checking out, I find it very rude and presumptuous to just give a person a year appointment and hand over the card, without verifying with the patient that this date and time is even appropriate for them. This person might of been having a bad day, but was not very friendly either. It was very off putting.
Sep 25, 2019
Their testing was a much better experience than any other place I have been to. Dr. Bailey listened to my concerns and I'm very hopeful in the lenses and steps we're doing to help with my daily headaches. They had a play area that my 3 year old loved, and I got to pick out my glasses and try on glasses while she played. :)
Sep 24, 2019
Good review. Always concerned and understanding.
Sep 12, 2019
Outstanding service. Dr. Deckard and staff have always provided excellent service. They are very thorough and take the time to ask as well as answer any questions that I have.
Sep 6, 2019
We had a great visit with Dr. Dale! She explained everything well to me and was patient and sweet with our little guy!
Aug 30, 2019
Exactly as I had anticipated--all AOK.
Aug 26, 2019
Friendly service. Thorough exam. Great doctor. Can't ask for more!
Aug 26, 2019
This was my first appointment after deciding to change eye care providers. I was greeted when I came in the door, all the staff I worked with were friendly, engaging and knowledgeable. Although all my basic eye exam and testing showed good health, Dr. Deckard talked with me about an additional test that that allows a more thorough examination of the interior eye. I opted in for $80 which seemed affordable given this is my eye sight! As a result and to both our surprise, it showed optic nerve thinning in one of my eyes which is related to glaucoma. As I am I am in my 50's, this is not to be expected! Now I am getting further testing, treatment and referral to a specialist hopefully before this condition could have caused serious vision loss!
Aug 19, 2019
5 stars ! Pleasant Doctor , staff , and office setting.
Aug 19, 2019
It is always a pleasant experience visiting Precision Eye.
Aug 16, 2019
I enjoyed the visit, not a typical response at most doctor's office. The staff was great, my wait was very short and the execution of the procedures were well handled by all people. This is the best all-around visit to any professional office I have been too n the last decade. I would highly recommend Precision Eye Care
Aug 12, 2019
Vast improvement over my last practitioner. Efficient and thorough.
Aug 8, 2019
Dr. Bailey is the best! I personally have only ever seen Dr. Deckard and I LOVE her, but my daughter saw Dr. Bailey and he was great. So friendly and patient, and described very well all that he was doing and checking for my 9 year old daughter.
Aug 5, 2019
Excellent service. The tech and Dr. Deckard are competent and thorough. They investigated gaps in doctor's visits and possible new issues.
Jul 25, 2019
Highly professional, very friendly and efficient.
Jul 22, 2019
Great customer service! Very friendly staff.
Jul 22, 2019
I had a great experience. Friendly office staff and Dr. Deckard is the greatest. I have never received such an extensive eye exam. She took the time to explain things to me and to let me know were we were going to proceed from there.
Jul 18, 2019
I had an excellent experience with a very skilled and knowledgeable professional. It was efficient and all went very well
Jul 9, 2019
It was awesome. Dr Bailey was able to work Ashlynn in between patients and was able to find what she was feeling in her eye that no one else could find. She had instant relief and we were in and out with in 20 minutes despite being a work in.
Jul 8, 2019
Awesome service by all. In and out within an hour for my annual visit.
Jul 2, 2019
Very nice place. The people are so nice. The Doctor was great at explaining things to me. Never had so many different tests on my eyes before. Wish they had more selection of the lower price frames, but still I found a very nice pair. I thought it was great, can't wait to get my new glasses.
Jun 29, 2019
Excellent service as always from Dr. Deckard and her staff
Jun 28, 2019
Dr Deckard and team are the best!! Hands down!!
Jun 22, 2019
My visit to Dr. Bailey on my eye was very professional and caring.
Jun 20, 2019
The assistant who did my blood pressure etc was super! Professional and personable 😊
Jun 17, 2019
Everyone is so friendly. I did not have to wait when I got there. They are very thorough and answered all of my questions. My prescription was correct and I haven’t had any problems. This is the second year I’ve been to them, I will continue to go to them. The woman who helped me pick out frames did a great job, they fit my face and are comfortable.
Jun 14, 2019
Thought the checkup was thorough, fairly fast, and not much waiting (wife was ahead of me by 15 minutes). 🙄
Jun 10, 2019
Every time I've been in everyone is very friendly. Dr. Bailey explains everything well.
May 29, 2019
Fantastic!! My vision is better than ever.
May 23, 2019
I am so impressed by everyone here! So polite and courteous. Dr Christiansen is so friendly and explained everything so that even a wee brain like mine could understand my situation. The entire staff was much more professional than I’ve ever experienced before.
May 13, 2019
Fantastic Place! Everyone is so very nice and helpful. The doctor explained everything very well and answered all my questions. Dr. Diana Christensen is excellent, so glad she is my eye doctor.
May 6, 2019
I was there to get lenses installed and was told it would be 30 minutes but it was 60 before I got the lenses and 70 by the time I left. The lenses themselves weren’t acceptable and your employee (optician?) was very good about offering to redo them. Apparently they used a new technology in creating the lenses but in doing so, made them worse than my old lenses. She agreed to redo the lenses using the older procedure and we will see how that works out.
May 2, 2019
This is absolutely the BEST optometry facility in Bloomington. Dr.Deckard is very professional and caters to the excellence in her every day care for her patients. The supporting staff is equally very friendly, and make you feel VERY welcome in their facility. The punctuality and business professionalism radiates from everyone involved. The Precision Eye Group sets the highest standards in the Bloomington health care environment. Bravo !!!
Apr 24, 2019
I always feel comfortable and well informed when I visit here.
Apr 15, 2019
The service was very good, and I received a thorough examination.
Apr 15, 2019
Always impressed with the care I receive at Precision Eye Care. Staff so friendly and helpful, and well trained in their respective areas. Dr. Deckard always performs a thorough and careful exam. Thank you!!
Apr 15, 2019
Dr. Bailey is very professional and friendly. My appointment was quick but thorough. Overall a great experience.
Apr 11, 2019
Best vision fit for bifocals I have ever had
Apr 3, 2019
The staff was excellent, They explained everything thoroughly and patiently. The doctor spent enough time to answer all of my questions and present all of my options clearly and patiently.
Mar 30, 2019
Staff and Doctor provided helpful information. Office is very comfortable and no waiting time on my appointment.
Mar 26, 2019
Our appointment was great and we truly appreciate the services offered by Precision Eye Group.
Mar 25, 2019
This was my first time there and I really was happy with everything! Very nice staff and Dr. Deckard was very thorough.
Mar 22, 2019
This place is awesome! So glad I have a new great eye practice for myself and my whole family. Can't recommend them enough!!
Mar 15, 2019
I receive the greatest care at Precision Eye Group. The staff is incredibly friendly and caring. I get a thorough exam of my eyes and the doctor always makes sure he discusses all results thoroughly.
Mar 14, 2019
Highly recommend . Very thorough and professional.
Mar 12, 2019
Wonderful experience. So very thorough and I really appreciate that. ALWAYS follow through in such a timely manner!!!
Mar 12, 2019
Very professional, great customer service. I recommend Precision Eye Care to everyone.
Mar 11, 2019
Excellent Experience from start to end! I was greeted very kindly and ushered along from room to room by a very knowledgeable and friendly staff. Dr. Deckard was amazing and easily the greatest Dr. I've ever seen.
Feb 28, 2019
The eye exam was thorough. Everyone is friendly and professional. Dr. Bailey is excellent.
Feb 25, 2019
I have the highest confidence in Precision Eye Group.
Feb 21, 2019
This was my first visit to Precision Eye Group and I left very impressed. They have the latest equipment to make your exam very comfortable and easy. Everything is kept very clean and sanitized. The staff is caring and warm, yet efficient. I truly felt my concerns were addressed and cared about, and that all my options were fully explained to me along with the pricing. I won't go to any other eye care place again!
Feb 21, 2019
friendly effeceint and informative as usual
Feb 19, 2019
Dr. Brandy always takes good care of me and my eyes
Feb 18, 2019
Thorough, knowledgeable and friendly the Precision Eye Group will assess and assist in all your eye care needs. If needed the staff will offer upgrades to lenses. It is nice to find a wide array of frames and on site fittings with very helpful staff there to provide opinions if requested. If you are looking for good quality eye care give Precision Eye Group a look and try.
Feb 12, 2019
Dr. Deckard is great to work with. She explains thing very well and always does her best to ensure all my questions are answered and that I understand the "how" and "why" of things. In the past I have had doctors who don't really care to do that, but not Dr. Deckard! That said, the optician I worked with was a completely different story. She was not particularly interested in helping me pick frames. I requested we look at offerings from their suppliers which they did not have in stock. She was very hesitant to do so and recommended I simply pick something from the wall. This is unacceptable. Glasses are not only expensive, but typically one of the first things people notice about someone. When it is your job to help customers find frames that work for them, you should do more than point at the available stock. I sat and looked at websites on my phone instead of being assisted by the person whose job it is to assist me. I have also spoken to several other people who have had a similar experience. I will happily return for my annual eye exam for many years to come, but likely never buy a pair of glasses from Precision Eye again.
Feb 12, 2019
Over all a very pleasant experience. Dr. Bailey was excellent at explaining everything with my vision as well as my options. The staff were very kind and helpful with picking out glasses that fit me well. Thanks~
Jan 28, 2019
It has been a while since I had been for an eye exam and this is was the most thorough exam I have experienced. The technology was very current as was the exam by Dr. Bailey. The level of knowledge of how my eye changes affect my migraines and beyond made me feel not only heard but in good hands. I definitely would highly recommend Precision Eye Group as did many of my colleagues in my office at IU that recommended me.
Jan 28, 2019
It was a very pleasant interaction. Thank you.
Jan 24, 2019
Dr Derek is so patient and great with kids! He takes the time to explain to everyone what is going on while he's doing it.
Jan 22, 2019
This was my first appointment with Dr. Bailey. He and his staff were very professional. My appointment started on time, the staff worked quickly and efficiently throughout my appointment, which lasted a total of 50 minutes! Dr. Bailey answered all of my questions and walked me through each step of the process, explaining what he was doing and the significance.
Jan 21, 2019
During my recent appointment at Precision Eye Group, I received the professional service that I have come to expect. All the staff were helpful and courteous. Dr. Deckard performed a thorough exam and her explanations were clear and easy to understand. I have referred friends to Precision Eye Group and will continue to do so.
Jan 17, 2019
I am a Precision Eye patient for life! I adore everyone who works here, from Dr. Deckard to all of the support staff, I ALWAYS have a wonderful experience! I also appreciate being able to take advantage of the newest technology and the chicest eyewear in all of Bloomington!
Jan 9, 2019
I had a need to see the eye doctor for a possible eye problem and Precision Eye Group worked me in the very next day. Everyone is friendly and professional in the office and Dr. Deckard’s cheerful attitude is great. Her knowledge is comprehensive and I always leave feeling as if I have been well-cared for.
Jan 7, 2019
Excellent exam - efficient, held to the appointment time.Answers to my questions were understandable.
Jan 2, 2019
Great service! Made me feel very comfortable after not seeing an eye doctor for years. Would recommend.
Dec 31, 2018
It is always a pleasure to see Dr. Deckard and her staff but (not for the first time) I had to wait much too long: c. 40 minutes in the examining room. The practice needs better scheduling to match its otherwise high quality.
Dec 26, 2018
Nice office, friendly staff and helpful online options.
Dec 24, 2018
I wish tey could do surgery and all.. I trust her completely .
Dec 21, 2018
I always have great service at Precision. Prompt, thorough with precise information about any problems.
Dec 17, 2018
5 star on service - need to offer more options on pricing. seems like all options are keystone pricing, no popular priced options.
Dec 17, 2018
As always, I find Precision Eye Group very personable and very professional. The time they take to do the exams and the time they take to explain clearly what they find and what needs to be done to help or correct the issue. They are always ready to help when some special need or emergency arises.
Dec 6, 2018
There was no follow up after the appointment to Tell results
Dec 5, 2018
Excellent. Very competent, professional.
Dec 3, 2018
I just an eye exam I found everyone to be courteous and very professional. Dr. Deckard’s exam was very thorough .
Dec 3, 2018
Our experience with Dr. Deckard and her staff is always the same - WONDERFUL.
Dec 1, 2018
I was thrilled and deeply grateful to get an appointment the day before Thanksgiving. Your staff were caring and thorough. The doctor's diagnosis and prescribed medication have helped me greatly.
Nov 27, 2018
This is a well-run and well-appointed clinic. My appointment experience was smooth and easy. However, other than an optional 3D scan touted as supplanting the need for dilation, my financial options were not well explained, and so I was surprised by a $70 "contact fitting" fee at the end of my appointment after my doctor confirmed I should stay with the model and brand I was already using. I haven't been to an optician in about a year, so maybe this is par for the course, but it was not prefaced in consolation with a doctor or nurse and the clerk at the front desk could only give a poor explanation for the charge. I have my doubts about the charge itself, but my main issue is the lack of explanation for this element of my visit. I will be searching for a new doctor with more reasonable and upfront costs for my next appointment.
Nov 26, 2018
Great experience. Taken back right at my appointment time and Dr. Bailey was fabulous! He was very personable and explained things in great detail.
Nov 22, 2018
All of the staff were so nice and helpful. It was my first time picking out glasses and one of the women worked with me for over an hour and a half just deciding on a pair and she was so patient the whole time. Definitely recommend Precision Eye Group.
Nov 15, 2018
I ALWAYS trust Precision for my eye care.... +
Nov 14, 2018
I usually never complete these reviews but I wanted to do so in this case as my experience at Precision Eye Group was very pleasing. I very much appreciate Dr. Deckard working me in at a moments notice to take a look at my case of shingles in my left eye. This can be very serious and I feel much better after my visit with her and the staff. Thanks to all at Precision Eye Group
Nov 10, 2018
I would not go anywhere else but Precision Eye Group. The staff, facility and Dr. Deckard are top notch and make the whole eye exam experience pleasant and efficient.
Nov 9, 2018
The staff was very friendly and made sure I had all of my questions answered before I left
Nov 7, 2018
Dr. Deckard is truly the best in town! I have been seeing eye doctors for 30 years now and she is by far the most accurate, the best problem solver and personable eye doctor I have ever seen. Finding her a few years ago was a blessing! My entire family loves her!
Nov 1, 2018
Great experience, patient centered and focused.
Nov 1, 2018
As usual, service was politely delivered with expert precision.
Oct 29, 2018
Prompt, courteous, informative staff. Excellent facility with the latest equipment. Their inventory of frames is extensive
Oct 29, 2018
Excellent service. I could not ask for more. So happy I changed to this office.
Oct 22, 2018
Always a great visit. Dr. Deckard and staff are amazing.
Oct 18, 2018
I am always happy to see the folks at Precision Eye Care. Dr.s Deckard and Bailey and their staff are both professional and compassionate. I am always impressed by their kindness. The office is clean, quiet, and very well ordered. The equipment is state-of-the-art. Precision Eye Care offers a suite of support services provided by patient and knowledgeable associates. There are over 1000 pairs of glasses on display. Wait times for appointments are very short and I have been seen within 24 hours any time that I was having trouble. I always feel very well cared for at Precision Eye Care and I would not hesitate to recommend them to friends and family.
Oct 16, 2018
Visited Precision Eye Group for my annual check-up two years in a row and I've had fantastic experiences both times. Friendly, conversational staff, cutting-edge technology, and a thorough exam. Unfortunately, I had to wait around half an hour in an exam room for the doctor to come in, but he was apologetic and friendly nevertheless.
Oct 15, 2018
Friendly, thorough, and comprehensive. Good parking and the facilities are magnificent and up to date.
Oct 15, 2018
Precision Eye Group runs an efficient, professional, and modern eye clinic. I felt very well taken care of.
Oct 15, 2018
Service as always is very professional, kind, and extremely knowledgeable. I was out of the office and onto my work day in good time. The office and selection of frames are very nice.
Oct 11, 2018
Outstanding in every way! Friendly, professional, thorough, and easy-to-understand explanations of eye health. Highly recommend!!!
Oct 8, 2018
I had a Great! experience at Precision Eye Group. I was greeted in a friendly welcoming manner. The facility is very nice and comfortable. The people were all very attentive and happy.
Sep 28, 2018
Dr Deckard runs a great operation.She and her staff are all professional and pleasant to work with. I am a long time and devoted client. Keep up the good work!
Sep 28, 2018
Very complete exam, willing to listen to my questions and my problems.
Sep 25, 2018
Great job. Your staff and services are very professional and up to date in quality. I also like the exam and the questions I had, taking the time to answer all of them.
Sep 10, 2018
Wonderful! Very professional, helpful and knowledgeable. Appointment was on time which I so appreciate!!
Sep 8, 2018
Professional staff, got me in quickly. Great experience
Aug 30, 2018
Dr. Deckard is wonderful. She is so kid nd and energetic. She does a great job with both my small kids.
Aug 27, 2018
I felt you were very warm and friendly form front desk to check out. I was comfortable being there and felt well informed about my eyes when it was over.
Aug 23, 2018
Dr. Deckard knows her clients and related issues and the appts and treatment reflect her commitment to the business of excellent eye care! When she had recently encountered an unusual issue during an exam, she insisted on checking again, researching, and providing a workable solution. I have been in Dr. Deckard's care for 10 years this fall. I know my vision health and issues receive the optimal care from Dr. Deckard. Thank you always!
Aug 18, 2018
Everything was done as I like it. I was there a long time, but everything went well
Aug 16, 2018
FOLLOWUP VISIT. VERY THOROUGH AS USUAL. GOOD TO KNOW MY EYES ARE IN GOOD HANDS.
Aug 14, 2018
Everyone was friendly and helpful. Dr. Bailey is professional and friendly. I appreciate the explanation he gave me about my eye care.
Aug 13, 2018
It is always a pleasure to visit Precision Eye, Dr. Deckard and her staff are the best!
Aug 10, 2018
Excellent customer service and knowledgeable staff. The Precision Eye Group team is always working hard to make sure everything is perfect, including letting me send back frames that just aren't a good fit for me. Highly recommend them for your eye care needs.
Aug 7, 2018
I love that I don’t have to wait long and the doctors are thorough. Also great help in selecting glasses that will look good on me! Bonus is the photos of they eye instead of dilation!
Jul 23, 2018
Everyone was extremely professional, kind, and knowledgeable about their positions.
Jul 23, 2018
felt like i was totally taken care of.
Jul 20, 2018
I have never been one to enjoy going to the eye doctor, but I absolutely love my visits to Precision Eye Group. All of the staff members are very friendly and accommodating. When choosing frames, they do a wonderful job of helping you decide. I was very pleased during my exam with the willingness to answer any questions I had and all they did to make me the most comfortable. They also keep a very clean office. My doctor, Dr. Deckard, is always super friendly and smiling. I love this place and recommend it to anyone looking for a new eye doctor!
Jul 3, 2018
Entire staff is friendly and helpful; I never have to wait long for my appointment. Dr. Bailey takes time to answer my questions clearly.
Jul 2, 2018
Dr Bailey was so helpful and kind to my daughter. The staff was thorough and took the time needed to check her eyes. This was a great experience overall.
Jul 2, 2018
Important post-op evaluation for me following cataract surgery. Dr Deckard explained everything clearly and fully to me. She is a real pro and a delightful person. Also kudos to Jill and the other staff.
Jul 2, 2018
I have been a patient here for over 15 years. The staff are always professional, courteous and friendly. Both Dr. Deckard and Dr. Bailey are truly committed to their patients and providing outstanding service. The support staff have been very helpful from billing and insurance questions to finding the right fit for my glasses. I recently moved to Louisville, KY, but make the 2 hour drive to Precision Eye Care for the professional and friendly service I receive during every visit.
Jun 25, 2018
superior care at Precision Eye Group. Dr. Baily does a great job. The office staff is very helpful.
Jun 25, 2018
Visiting your office is always uplifting. Always greeted with a big smile.
Jun 22, 2018
I cant begin to tell you how great this group is. They take your concerns seriously and give the best care. They take their time and explain what they're doing. Clean, modern, friendly environment. Also, great for toddlers/children. Would highly recommend.
Jun 18, 2018
Very positive experience. Office was warm and friendly. Dr. Declared is extremely personable and thorough. Would recommend to anyone
Jun 16, 2018
Awesome Service - Thanks so much for getting my new frames ordered so quickly and getting them processed under warranty. You guys are the best in town!
Jun 15, 2018
Wow! Dr. Deckard and her technicians understand contact lenses! I went in as a helpless glasses nerd and came out with enough confidence to try contacts. So far so good--and I go back next week for a checkup.
Jun 14, 2018
Another great visit to Precision Eye Group! Friendly, professional and helpful.
Jun 11, 2018
Dr Bailey was very good at explaining things and helping me feel comfortable
Jun 11, 2018
Very pleasant, I felt comfortable, the staff was great.
Jun 4, 2018
Great Experience. Everyone was professional and got me in and out fast. They always seem to have the best tools to help with any assessments.
May 29, 2018
This was my first time at Precision Eye Group. Upon entering, the staff was very friendly and the office environment was amazingly welcoming and clean. My appointment started right on time and everyone was super helpful and friendly. Everyone was amazing and the doctor explained everything in a simple way for me to understand. Such an awesome experience :)
May 29, 2018
Very warm, friendly staff. Dr. Deckard is totally awesome. No wait time upon arrival.
May 28, 2018
Excellent doctors, service, and value.
May 21, 2018
The Service was GREAT did not have to wait at all.
May 18, 2018
Great service as always and very professional.
May 17, 2018
Professional caring service. A great team! A great office!
May 14, 2018
Always have a good experience when I come!
May 11, 2018
I was very well taken care of by the professional and friendly staff of Precision Eye Group. My exam was thorough and informative, using techniques and technology that I had not experienced anywhere else. They were thoughtful and respectful, and I would recommend them to everyone.
May 8, 2018
Friendly competent staff, thorough exam with explanation findings of exam and plan of care
May 7, 2018
Always a great visit with Dr. Bailey at Precision! Everyone is always so welcoming, kind, and fast, even with all of the great glasses options!
May 7, 2018
Fantastic. They were friendly and will be going back!!
May 7, 2018
Very efficient. All on staff that I encountered were professional yet personable. I felt comfortable with all parts of my appointment.
May 3, 2018
Dr. Deckard is truly the best. Nothing more needs said!! Our family loves her!
May 3, 2018
Again, a wonderful experience at Precision Eye Group! Everyone in the family is a patient now and have only had great service. Excellent staff and doctors!
May 3, 2018
A great experience as usual. We are very pleased with the friendly and professional service provided.
Apr 30, 2018
We were visiting family away from our home in Washington and Precision fit us into their schedule on a Friday when my son had a sports accident. We met with Dr. Bailey who was patient, kind and extremely thorough. Excellent care!
Apr 30, 2018
Everyone at Precision Eye Group is professional, warm, friendly and helpful, and Drs. Bailey & Deckard are absolutely the best!
Apr 30, 2018
Very pleased with my visit. The staff and doctor were able to work me in same day for a vision change I was having. I appreciate the option to not dilate.
Apr 30, 2018
From the time of my first email with questions about insurance coverage to the time I left the office after my exam, everyone was polite and helpful. A good experience!
Apr 23, 2018
All staff is very kind, professional, appointments are on time! Dr Deckard has the most recent equipment to receive precise results. Every time I need a new prescription, it is exciting to receive my new glasses as Dr Deckard does impeccable work and the percription is absolutely perfect!! The staff is very helpful and patient with assisting in choosing the frames and Dr Deckard will join in the search for the shape and style for individual preferences. I’m so impressed with Dr Deckards impeccable work and I am always happy with my glasses, never ever being told I need to give it time for my eyes to adjust to a new prescription. I would highly recommend my children, family closet friends to get their eye exams at this clinic! Environment is immaculate and such a relaxed inviting office. Wow, an absolute delightful experience!
Apr 19, 2018
The steps in my exam were handled very professionally and in a timely manner. I waited maybe ten minutes past my scheduled time.
Apr 16, 2018
Dr Deckard and her staff were beyond caring, friendly and knowledgeable! Would highly recommend!
Apr 16, 2018
My experience was great, everyone in the office was very professional and informative.
Apr 10, 2018
I loved this place! Everyone was professional and friendly. There is a large selection of frames with various price points. I totally recommend Precision Optical.
Apr 9, 2018
I really enjoyed my time at Precision Eye /Group. Everyone was very pleasant and made me feel welcome. I had a very thorough exam and everything was explained to me very clearly.
Apr 8, 2018
Very friendly and professional staff. Dr Deckard take time to explain what she is looking at so I understand
Apr 7, 2018
Excellent care in all aspects. Effiecient and friendly staff.
Apr 7, 2018
I've always had a pleasant experience at Precision Eye Group. I appreciate the helpful and friendly staff. They are professional and friendly. Dr. Deckard has really helped me with the discomfort I was experiencing from dry eye. My eyes feel so good now that I don't even think about them, and that's a good thing!
Apr 6, 2018
I've been a patient at several eye clinics in town, and Precision Eye Group is the best of the best! From their convenient location, incredible staff, wonderful and knowledgeable doctors and expansive selection of frames and services, I have never felt better served. I know this entire group has the patient's care at heart in their every interaction.
Apr 3, 2018
Highly recommend! I've been going here for a few years and I have always had a great experience.
Mar 22, 2018
Dr. Bailey is thorough and very kind and considerate,
Mar 19, 2018
Friendly staff! Thorough eye exam - well explained. good choice of classes and helpfulness in selecting new frames
Mar 19, 2018
The staff was friendly and knowledgeable. I enjoyed my first visit and plan on returning.
Mar 15, 2018
Great folks with a true concern for their patients.
Mar 15, 2018
My appointment was just great!!! I really do learn something every time I have an appointment. All of my questions are answered so I really understand it!!!
Mar 8, 2018
Tremendously professional and extremely thorough!
Mar 8, 2018
I appreciate how professional this office is. Every staff member is welcoming and informative. I never feel like I'm an inconvenience here. I have gotten excellent care.
Mar 6, 2018
It's always a positive experience, from initial greeting and check-in to the competence of staff and Dr. Deckard.
Mar 5, 2018
I was experiencing episodes of flashes in my left eye. I called and explained my concerns and they got me an appointment within two hours to evaluate my situation. It was not my retina detaching as I feared. My eyeballs aging.
Mar 5, 2018
They did an excellent job taking care of my 6 year old son. He was an excellent patient and they talked to him as well as me and helped make all the "weird machines" approachable for him.
Mar 5, 2018
From walking in the door to walking out, every part of my visit to Precision was smooth and easy. I left feeling well informed about the state of my vision and all of the questions I had going in to the visit were answered. On top of that, when it came time to pick my glasses, there was not only good options to choose from, but great assistance on my financial options. 10/10 will recommend people going to Precision!
Mar 5, 2018
Dr. Brandi Deckard is wonderful. She's an excellent specialist and impressively generous with her time to assure proper prescriptions. Her office is lovely is welcoming and her staff is helpful, professional and warm. I highly recommend Dr. Deckard and Precision Eye Group!
Mar 5, 2018
Service is great. I had an issue with my glasses, but they were remade and everything worked out.
Feb 26, 2018
Didn't have to wait long in the lobby. Everyone was really kind and explained everything.
Feb 22, 2018
I am pleased with the attention and care given to my eyes. It goes well beyond the annual exam to proactive interventions so that my eyesight does not deteriorate with age.
Feb 22, 2018
Dr. Deckard and her staff provide exceptional service. They are professional, upbeat and have always been completely focused on providing quality service and respecting my schedule.
Feb 21, 2018
The best in Indiana! Very professional, courteous, caring and friendly staff and doctors.
Feb 18, 2018
I have my yearly check-up at Precision Eye Group. They have a beautiful ,clean office with up to date equipment. The personal are extremely friendly and efficient. Results of the exam are always explained to me, I never feel rushed. I would highly recommend them to anyone. 5 star rating !
Feb 15, 2018
We had an outsstanding experience in every way! The tech staff and Dr.Deckerd were especially kind and skilled working with my special needs son! Thank you for that!
Feb 12, 2018
Precision Eye Group has friendly people who will listen to what you have to say. I have been to a few eye doctors over the years and this was the first group that took the time to listen to what I have to say and really cared about my overall health. Precision set me up with an appointment very quickly and started my appointment on time. All the people, from the receptionist to the doctor to the person who I talked to about getting frames and lenses, were very knowledgeable and generous with their time. I was able to get in and out of my appointment on time while still being able through the problems I was having and to answer any of my questions. The person who sold the frames and lenses let me take my time picking my frames (even when I went over their close out time) and was able to explain what was covered in order to get the most out of my insurance while still getting what I wanted.
Feb 8, 2018
As always you guys are great! Professional, thorough, and nice!
Feb 8, 2018
Fast, on time, courteous. Great visit !
Jan 29, 2018
I was highly satisfied with the customer service provided from the moment I scheduled my appointment (over the phone) to the time I left the office after my appointment. I was able to fill out paperwork electronically before my appointment, which was very efficient. The staff there is extremely friendly and attentive. The equipment seemed very new and clean. Even when I was purchasing contacts after my exam, the doctor was still present and concerned with making sure I got exactly what I needed. The best part of my visit was the 2 caramel coffees offered to me - one upon arrival and one for the road. Overall, it was an enjoyable experience and great start to my busy day. I would highly recommend Precision to anyone needing eye care.
Jan 17, 2018
Wonderful Staff, great glass selection! They let you know all of your options with any situation!
Jan 14, 2018
I received excellent service and care. All of the staff including the Doctor listened and took the time to answer my questions or make sure I understood my options. Plus I hadn't had an eye exam for a quite awhile and nobody shamed me.
Jan 12, 2018
Very pleased with care from staff & dr.deckard.
Jan 11, 2018
Very friendly staff. Very nice office. Not to mention they have some really cool machines in their office that also make your visit so much more pleasant and they were really quick getting me back and getting me out.
Jan 7, 2018
Always a pleasant experience at Precision Eye Group.
Jan 5, 2018
Best eye exam ever! Dr. Bailey was thorough and friendly. The opticians who assisted with my eyewear purchase were great too!
Dec 26, 2017
Everyone was very professional. The atmosphere was great. It was a awesome experience. Dr. Brandy Deckard was so awesome. I highly recommend the Eye Physicans Group.
Dec 23, 2017
Easily a 5-star response to a concern about a misbehaving left eye!
Dec 22, 2017
I have been a patient of Precision Eye Group for a little over a year and have nothing but positive things to say about this group of professional individuals! They greet you a smile and you feel as if everyone has your best interest first and foremost from the moment you enter the door! They have the most current and up-to-date technology which gives me additional confidence in their skills/abilities! I am very happy!!
Dec 11, 2017
Great Service! Prompt attention, thorough exam, and clear explanation of changes in my vision and prescription options. Dr. Brandy Deckard and the staff at Precision Eye Group are excellent.
Dec 10, 2017
I’m new to the office, and I’ve been impressed by how very welcoming, receptive, personable, upbeat, and positive everyone here is - from the time you walk in the door, to the exam/appointment experience, to the trip out the door. I love that I was offered water or coffee as I waited for the Optometrist in the exam room. Small things like that set places apart from one another. Not to mention, Dr. Deckard and Dr. Bailey both are incredibly thorough, will explain everything that’s going on-what they see, how they are drawing their conclusions, what the conclusions are, and how I as the patient can and should act in response to whatever it is that was discussed during the exam/appointment.
Dec 7, 2017
I had a sudden change in my vision. I was seen promptly, appropriately evaluated, and then reassured. I would recommend his group to anyone.
Dec 5, 2017
Everything is great: personnel, location, equipment, frame selection
Dec 4, 2017
I always hated the eye doctor, but after this visit i really enjoy the going.
Dec 4, 2017
Dr. Deckard is extremely knowledgeable and takes time to educate and answer any questions. The staff is very polite and helpful as well
Dec 2, 2017
I have only had positive experiences at Precision Eye Group. The care they give is great and they go above and beyond to take care of whatever needs my family has. I really appreciate them.
Nov 22, 2017
i was so impressed with the expertise and sympathetic care as well as by the up-to-date technology available for a thorough (and pleasant) exam!
Nov 20, 2017
Was very appreciative that I was seen on a drop-in basis. Doctor was very helpful.
Nov 17, 2017
Staff is always friendly and very helpful!
Nov 3, 2017
Excellent everyone greeted with a smile and a warm welcome
Nov 1, 2017
My appointment went great with all involved.
Oct 25, 2017
Excellent service, knowledgeable staff, state-of-the-art equipment, and a contagious excitement about Optometry that you just don't find in most medical industries. A bit pricey, but you get what you pay for. You won't regret going here.
Oct 20, 2017
You have a very professional office. I liked the look, the modern feel, and was pleased with the modern equipment for testing.
Oct 10, 2017
My visit is always a pleasant one. The staff is friendly and professional at all times. I would recommend their services to anyone looking for great eye care and a top notch staff.
Oct 5, 2017
Dr Deckard and her staff are top of the line, professionally and personally. My wife and I recommend them highly.
Oct 3, 2017
Friendly staff, accurate and in-depth processes for finding my proper prescription, and informative doctors!
Oct 2, 2017
Great caring service. Up to date technology. I can recommend the services of Dr. Deckard and her staff without reservation.
Oct 2, 2017
Dr. Derek Bailey is treating a condition I have, and is using the best science along with excellent interpersonal skills. I feel like I matter to him. He really listens to my concerns and provides information at great length. I'm grateful to be seeing him.
Sep 25, 2017
Outstanding service and care. Dr. Deckard and her entire staff are terrific. The staff is top notch, personable, professional and always customer focused. Dr. Deckard is just great. She always listens and is cheerful, professional and kind on top of being extremely well qualified. She and her staff look out for the patient on every front, from medical to financial. I highly, highly recommend her and her team.
Sep 25, 2017
Everyone was very professional and polite.
Sep 18, 2017
My experience at Precision Eye Group was as efficiently and professionally handled as I've come to expect from this organization. Highly recommended!
Sep 15, 2017
Love this place. Great customer service, Dr. Deckard is the best, and this place has all the latest and greatest gadgets!
Sep 15, 2017
5 Star Rating! I have always been impressed with the professionalism of the staff! The exam equipment makes the process comfortable and accurate. I highly recommend Precision Eye Group!
Sep 14, 2017
Reply
Precision Eye Group is the most professional optometry office I have seen. I've been a patient at over 10 eye doctors and am always impressed with their efficiency, friendliness, and competence. Every employee appears to be well-trained and importantly, appears to enjoy working in the office. Dr. Deckard is incredible. She spends the time to provide a comprehensive exam. I'm so impressed by the technology that is available. I am so glad I found them.
Sep 6, 2017
Dr. Deckard is so friendly and upbeat, as well as being a caring and thorough doctor, that after my appointment, I walk out of the office feeling good and well cared for.
Sep 4, 2017
Very good visit. Appointment was on time. Felt like the advice on new glasses was very good. Took the time to walk me through options, pros and cons of each.
Sep 1, 2017
Very professional and pleasant environment and service.
Aug 31, 2017
I would not dream of going anywhere else: wonderful office staff, the best eye-care. We are blessed to have Precision Eye Group in Bloomington
Aug 29, 2017
This is one of the best medical offices in town. The office runs on time and the examinations are very thorough.
Aug 21, 2017
Precision Eye Group & Dr. Deckard are amazing with my children. There is always a bit of apprehension before eye appointments, but all nervousness is calmed as soon as we walk in the doors.
Aug 10, 2017
As always, the customer service was great. The office is wonderful!! Dr. Bailey is very cool and am glad the office was able to take me on very short notice. Henry
Aug 10, 2017
I appreciated the fact that the concerns I had about my new lens/frames were listened to by your staff and I'm looking forward to our efforts being successful! Thank you - everyond!
Aug 8, 2017
Extremely caring and through. They will get it right.
Aug 7, 2017
Dr. Deckard is so friendly and personable. The entire staff was helpful and kind and the atmosphere is great. I would recommend to a friend.
Aug 4, 2017
Our experience with Precision Eye Group was excellent. Dr. Bailey exceeded our expectations in every level. The whole staff was welcoming and made us feel at home.
Aug 1, 2017
Thank you for your patience and explanation. Having an eye exam can be uncomfortable. Your staff is welcoming and courteous which helps relax any anxiety. I also appreciate your patience in explaining the how and why of the exams.
Jul 28, 2017
Very prompt professional care! No waiting time, courteous office and tech personnel and Dr. Deckard is amazing.
Jul 17, 2017
My whole family is taken care of by Precision, and we are always happy with our experiences and the friendly staff. Both Dr. Deckard and Dr. Bailey are professional and personable. They take time with you to explain what they are doing and answer questions, and never make you feel rushed.
Jul 3, 2017
It is always a pleasant experience with all of the staff when I come in for my eye exam, and they are over the top courteous and professional.
May 19, 2017
Great Staff and the latest in technology.
May 8, 2017
Friendly staff and short wait times, what else do you want from a doctor's visit?
May 5, 2017
Nice people, great service. They all were knowledgeable and helpful. I definitely recommend utilizing the services of Precision Eye Group.
May 5, 2017
Very good experience, thorough exam. Professional staff. Great office.
May 5, 2017
Dr. Deckard is truly the best eye doctor I have ever had and I have been wearing glasses and contacts for over 30 years! She's patient and knowledgeable and truly wants you to see the best you can and to have the best overall eye health possible.
May 1, 2017
Dr. Deckard and her team were all very polite and courteous. She takes the time to explain what she sees in your eye exam and makes sure you understand everything she is doing and why. No one in the building is pushy and are honest. I highly recommend Precision as they take great care of my family and I.
Apr 28, 2017
I experienced nothing but professional, efficient, and friendly patient service. I am confident that my eye care is in good hands.
Apr 24, 2017
This was my first experience with Dr. Bailey and I was very pleased. He explained the situation very thoroughly and made an appointment for me to see Dr. Fornefeld that same day.
Apr 24, 2017
Great group of people. Very thorough, friendly, informative. 5 Stars
Apr 24, 2017
Excellent place for eye care. I have been coming here for close to 10 years and they are very thorough. The office is clean. They have most of the designer brands of glasses and sunglasses to choose from. The doctors are attentive. You will receive excellent care at this facility. I actually have my whole family (parents/siblings) coming here now.
Apr 24, 2017
It's always a pleasure to visit Precision Eye Group. Wait time after checkin is negligible. Each member of the staff is personable and professionally efficient. Dr. Deckard always clearly explains the current state of my vision, anticipates any conditions that may arise, and outlines steps to be taken in the event they occur. Upon leaving the office, I always feel supremely confident that I am under the best eye care group.
Apr 21, 2017
I've been coming to Precision and its predecessor for years. Dr. Deckard and her staff are wonderful.
Apr 14, 2017
Very thorough exam. I felt my eyes were well checked--everyone seems to be very competent. i liked the whole team.
Apr 13, 2017
The online appointment scheduler and Saturday availability is very helpful.
Apr 11, 2017
Wonderful Experience! On time, friendly and very professional!
Apr 10, 2017
The folks at Precision Eye Group are very cheerful. I appreciate that they were available to address my concerns. The reception area was clean and cheerful. The coffee service is much appreciated. Both doctors are kind and caring. The opticians are helpful. My whole family has been happy with their care.
Apr 6, 2017
Dr. Bailey was terrific to work with. He listened to my concerns as a mother and addressed them with ease. It is easy to see he loves what he does. The entire staff was wonderful, got us in and out smoothly, and with no waiting time. They made us feel as if we mattered.
Apr 6, 2017
Always a great experience from the time I check in to the time I check out. The waiting area is inviting and comfortable and the staff is very accommodating and professional. Everything was explained to me in detail and all of my questions were answered.
Apr 6, 2017
I am new to Bloomington and went to Precision Eye Group by referral from a friend. I had the best experience. Everyone was very friendly and Dr. Bailey took his time when explaining things to me. I am very happy with my visit and feel that I am in good care!
Apr 3, 2017
Nice, updated facilities and very professional, friendly staff, especially Dr Deckard.
Mar 31, 2017
The only place I would go to for my eyes! They are quick, professional, thorough, and you can tell they care. The best!
Mar 30, 2017
Easiest eye exam I've ever had. The staff was helpful and nice. The doctor answered my all my questions and was very patient. Would recommend!
Mar 30, 2017
Excellt care and superior service from a grat doctor and friendly, helpful staff.
Mar 30, 2017
Appointments with Dr. Deckard are always focused on my current concerns. She'll be certain of the. Once runs based on my history, and gives full explanations for understanding any changes. I always leave knowing my vision will be continually cared for and at it's possible best! Her staff know and care for your particular concerns. Thank you!
Mar 27, 2017
Precision Eye Group provides excellent attention not only to my eyes but to me as well. I feel the exams are very thorough and that the entire team works very well together. I have seen both Dr. Deckard and Dr. Bailey and both are very professional - providing a very in depth exam. I had a very slight change in my prescription and was not pressured, in any way, to change or purchase new glasses. I chose to do so and Kim was very helpful and honest in helping me choose new eyewear.
Mar 25, 2017
Very friendly and knowledgeable--and reassuring.
Mar 24, 2017
I scheduled my appointment using online scheduler. Very easy and convenient.
Mar 20, 2017
I enjoyed meeting Dr. Bailey and felt I received excellent patient care during the entire visit.
Mar 20, 2017
I had an urgent eye problem and came without appointment on a Friday at 5 pm. I was warmly welcomed by professional staff and without delay met a very careful and attentive doctor who gave me his full time and examined my eyes well beyond my direct complaints. Full satisfaction on my part.
Mar 20, 2017
As always, great service from all the staff !!
Mar 20, 2017
Very good service, answered all questions.
Mar 13, 2017
I felt comfortable through the whole process for glasses and contacts. They answered all my questions and I felt valued, which over the years that has not been the case. The staff and eye doctor are genuine people and are not just trying to get you in and out and take your money. The receptionists are very professional and also make sure to answer any and all questions. Precision Eye Group is a great company and I highly recommend their services.
Mar 10, 2017
I LOVE LOVE LOVE your online service, it really is the only way I can keep up on my eye appointments and SO appreciate the reminders etc.
Mar 10, 2017
This is by far the best eye doctor and staff that I have ever dealt with and the not Just for eyeglasses but my I health. I highly recommend them and would give them an A++ rating if available.
Mar 3, 2017
Efficient, caring, competent ... a pleasant experience.
Feb 23, 2017
From the moment I arrived, I felt completely welcome. I arrived 15 mins early and they were able to get me through the preliminary check in procedures after a very short wait. The staff from the front desk to the clerk who sold me a very cute pair of glasses were all engaging, friendly, and knowledgeable. As a trans woman, the respect I receive is important for me and I was treated with the utmost. I can't wait to pick up my new glasses!
Feb 20, 2017
Very professional, very friendly and very informative.
Feb 20, 2017
Staff friendly, courteous, and helpful. My visit was very efficient and eyewear came fast!
Feb 9, 2017
From secretaries to technicians to the optometrists, everyone treats the individual patient like he/she is the only patient that matters. I will always recommend Precision when someone I know needs an eye exam. I've been to Precision several times, for me and my spouse, and have consistently had good experiences all around: from getting checked in to knowing what's going on with vision.
Feb 6, 2017
Excellent service, responsiveness and very friendly and capable staff.
Jan 30, 2017
Everyone at Precision Eye Group is always very friendly and professional. The analytical instruments seem to be of the highest quality.
Jan 27, 2017
From beginning to end it was a wonderful experience! Everyone including the doctor was so professional, friendly, and thorough. I didn't wait or feel rushed and I will definitely come back!
Jan 26, 2017
Very professional. Thorough exams with the latest technologies. The staff is extremely friendly, knowledgeable and always works to help me find the right glasses, contacts and solutions to any problems I might have. I would highly recommend Precision Eye Group to all of my friends.
Jan 23, 2017
Love the service. Dr. Deckard has the perfect amount of friendly & professional down pat. You know that she holds your vision health uppermost in her mind.
Jan 23, 2017
I feel that I was given courteous and professional care.
Jan 13, 2017
Prompt, thorough and courteous service.
Jan 12, 2017
I've been coming the Precision Eye since it took over the Dr. Denise Howard practice. My experiences have always exceeded my expectations. This particular visit was more intense as my vision had change a fair amount and I struggled to make a decision on glasses. Dr. Deckard and her staff stepped up and gave me great information and options; you can't ask for more than that. A+ treatment & consultations
Jan 9, 2017
Everyone in the office was so helpful and kind! I would recommend Dr Bailey and his staff to anyone!!
Jan 9, 2017
My experience was pleasant and professional. I highly recommend!
Jan 5, 2017
Friendly and courteous staff from the intake receptionist to the doctors and all other professionals in the office. Excellent service all around
Jan 4, 2017
Always professional with great staff and a nicely redesigned office. Dr. Deckard is an excellent optometrist.
Dec 30, 2016
Great experience. Very detailed exam.
Dec 19, 2016
I got there a few minuets early and was seen right away. The staff is always friendly and make sure that I understand my situation well. Great office.
Dec 12, 2016
Another great experience - I appreciated being able to make an early morning appointment for the next day when I called regarding a problem I was having with one of my eyes. I was seen promptly and treated with politeness and kindness throughout my visit.
Dec 12, 2016
The staff was welcoming, friendly, helpful and professional each in their own jobs.
Dec 11, 2016
Excellent and professional care. Highly recommended
Dec 8, 2016
Dr. Deckard is knowledgeable and takes her time with patients. I feel like the latest technology and advances in eye care are in place at this practice. I'm in good hands when it comes to my eye care!
Dec 7, 2016
Everything about the visit went very well. As always, I am pleased with your service.
Dec 6, 2016
The group was so helpful. I was able to see a Dr. very quickly and my problem resolved with his prescription and care.
Dec 5, 2016
I appreciate how thorough your exam is and that you take the time to explain the results.
Dec 1, 2016
I really appreciate Dr. Deckard for taking the time to discuss my exam and answer all my questions. I feel very well card for.
Dec 1, 2016
Dr. Bailey provided excellent service and was very professional. All staff are friendly and helpful.
Dec 1, 2016
I had the most thorough eye exam I've ever had. Staff was very friendly and Dr. Deckard was very informative and spent time explaining everything and my options.
Nov 18, 2016
Dr. Deckard and Dr. Bailey are both extremely professional and thorough in their exams. They spend a lot of time with each patient, and I can tell they are passionate about their practice. I highly recommend them.
Nov 17, 2016
Very efficient office with friendly people
Nov 17, 2016
Always professional, courteous and caring!
Nov 10, 2016
I very much appreciated being seen "announced" on Monday morning after injuring my eye Saturday evening. Great care by Dr. Bailey and staff! Thank you!
Nov 10, 2016
All personnel at Precision Eye Group are professional and knowledgeable. I always feel I have receive the best eye care available. The testing equipment is state of the art. I would recommend Precision Eye Care to anyone I care about.
Nov 4, 2016
Staff was very nice. Dr. Bailey had an easy and friendly manner. He and assistant both clearly answered any questions. They helped me feel comfortable.
Oct 26, 2016
My husband and I were very happy with our visit at Precision Eye Group. Everyone treated us like family.
Oct 26, 2016
Dr Deckard and staff are simply wonderful.
Oct 21, 2016
I cannot imagine an optometry office that could provide a more positive experience. I consistently find the staff friendly, skilled and professional, and they are all a joy to interact with. Drs. Deckard and Bailey go out of their way to provide outstanding service.
Oct 13, 2016
I came in for a specific reason which I believe has been taken care of.
Oct 10, 2016
It was great to call and get in to see the Doctor when you have a Emergency.
Sep 30, 2016
Dr. Decker was really nice. Thought my exam was very thorough. all the personal where very nice and helpful .
Sep 20, 2016
Very professional an friendly service. Dr. Deckard always provides a thorough eye examination and an accurate diagnosis. I highly recommend this Eyecare Center if you want glasses or other products.
Sep 19, 2016
The staff is very friendly. Dr Deckard gives a thorough exam and explains the results of the testing that is easy to understand. Getting contacts and glasses can be expensive she took time to help fit me with the most comfortable contact lenses due to my dry eyes.
Sep 17, 2016
Everything was professional and well-explained. I feel comfortable with the service I received and everyone was very pleasant and accommodating.
Sep 16, 2016
Dr. Deckard and her staff are all very professional and helpful, making my eye appointment a pleasant experience. The office and reception area are updated beautifully, clean and inviting.
Sep 13, 2016
Excellent on time service. The service was excellent by the support staff and by Dr Deckard
Sep 12, 2016
The website is fine, as a returning patient, I did not use it much, but I especially like the reminders sent by text.
Sep 9, 2016
Everyone was very friendly. My wait time was almost nothing and the appointment moved along quickly. I was very pleased with my experience.
Sep 7, 2016
The exam was quick and easy, the staff and Dr. Bailey helped me feel comfortable throughout, and my results were explained in a way that I could understand. The waiting area was open and not you're typical doctor's office. I also appreciated the disposable sunglasses that helped me get to my car on a bright day (since my pupils were dilated). Thanks for a great experience.
Sep 7, 2016
As always, I got right in for my appointment and all the staff were very friendly and professional.
Sep 3, 2016
Wonderful with my 7 yo. Very thorough and listened to his needs and concerns.
Aug 27, 2016
Always professional. We have used the same group for over 40 years; we think we will continue. The online presence only helps to get information to us quickly.
Aug 22, 2016
Precision eye group is top notch in my book and Dr Deckard is wonderful. All of the staff is very pleasant and helpful ,the service is great. Absolutely the best.
Aug 8, 2016
My experience with Precision Eye Group was very good. I have used this office for my eye care needs for several years and have always received great service.
Aug 7, 2016
Friendly and efficient as always. SO MANY CHOICES for frames.
Aug 7, 2016
Busy but caring place. Had to wait a little but everyone was working hard to take care of my needs, while short staffed.
Aug 5, 2016
Everyone on staff is very kind and attentive. Dr. Deckard takes time to answer any questions. All around great people and experience.
Jul 31, 2016
I was so impressed that I got taken back before my appointment time , all the staff was so nice and made me feel comfortable. With having lupus I don't feel comfortable at appts . So thanks for making me feel at ease.
Jul 31, 2016
As always, it was a lovely appointment. I was pleasantly surprised by all the changes!
Jul 24, 2016
A professional, caring and supportive environment.
Jul 16, 2016
Great service and very friendly staff. I was scheduled within the same week and extremely pleased with my visit. Would definitely recommend them in the future!
Jul 15, 2016
Very pleased with quick care due to my urgent problem. Dr. Bradley was so kind and helped me understand problem. See you In 6 weeks.
Jul 10, 2016
more frame options in the lower price range in the $100 - $200 option
Jul 8, 2016
I was very happy with my recent visit to Precision Eye Care. The staff was friendly and helpful, the doctor was wonderful at explaining my eye problem to me and the referral to get me to a specialist was most helpful.
Jun 27, 2016
Staff is always prompt and courteous! Dr. Deckard reigns with her professional knowledge and expertise! Best in U.S.
Jun 24, 2016
A couple of days after my eyes were scanned, I received a phone call from your office telling me to schedule an appointment with my primary care physician and that you would send him a report of what the eye scans showed. I did this and have an appointment this afternoon. What concerns me is your office's unwillingness to tell me the nature of the problem that caused this interest. I've spent 4 days wondering what's going on.
Jun 24, 2016
I was perfectly satisfied by my care and the courtesy of all the persons giving it. They're so patient at the end when I was so confused about my lenses and the frames! I will certainly keep coming back and tell all my friends of my great experience.
Jun 20, 2016
Great service and very friendly staff. I really appreciate the modern analytical instruments available at this office. I also really appreciate having Dr. Deckard as my doctor, she's very knowledgeable and friendly. The new office space is also very cool.
Jun 13, 2016
Great combination of excellence in front desk staff, optician staff, and optometrist. A solid, professional organization all the way around.
Jun 4, 2016
Great staff, communicative experience, all issues resolved.
May 29, 2016
I was really impressed with the friendliness of the staff and how comfortable I was with the different eye tests. I also appreciated how fast I was in and out.
May 28, 2016
Great experience. I know how hard it is to work with younger children, but everyone did a great job. I was pleased at the care we received.
May 24, 2016
Saw Dr. Deckard very quickly and had great service. She laid out all options clearly.
May 23, 2016
Everyone on your staff, from the front desk, techs and docs are very professional. Appointments are on time and done in a timely manner. Thanks, guys
May 22, 2016
My exam was very thorough and all staff and personnel are very pleasant. Big plus is Dr.Deckard herself. She is extremely knowlegeable and advises me expertly on how to keep my vision healthy.
May 8, 2016
Always pleasant professional and thorough, a wonderful experience.
May 5, 2016
I really appreciate the time you spent with me to fully explain the condition of my eyes as well as the options available for corrective measures. The new technology you have is amazing!
May 5, 2016
Everyone I dealt with was professional, courteous,friendly,informative and helpful.
May 2, 2016
My Appointment The waiting area was very comfortable and the staff friendly and accommodating. The examination was done professionally and my all my questions were answered.
Apr 30, 2016
Dr. Deckard is the best eye doctor I have seen in my 30+ years of wearing glasses and contacts. She takes an interest in her patients, takes her time and takes the time needed to make sure you know your options and the right decisions are made with your eye health!
Apr 18, 2016
I love your office design and all the natural light. Your staff is friendly, knowledgable and efficient.
Apr 16, 2016
I wish my eye problems would disappear. But I now have a clearer sense of options to try dealing with them.
Apr 14, 2016
Love the office and website remodel. Dr. Deckard and her staff offer thorough exams, clear explanations and pleasant conversation. I highly recommend the practice for your optic needs.
Apr 14, 2016
The staff was wonderful and office was amazing.
Apr 10, 2016
I've already referred a co-worker and her husband. They should be calling to make their 1st appointment with you soon!
Apr 9, 2016
Was assisted by Erika for vision tests. She was very courteous, prompt, and explained the tests in terms I understood.
Apr 7, 2016
Everyone at Precision Eye Group was accommodating, kind, and professional. I would highly recommend them!
Apr 5, 2016
Professional, quality experience, as always.
Apr 5, 2016
Everyone was very nice. I enjoyed my experience.
Apr 5, 2016
I came in a for my annual eye exam (glasses), and left being charged for a contact fitting as well. The doctor asked how my contacts were feeling (I wear them once a month) and since I said they didn't give me the best eyesight, I thought she was just being friendly by checking them. I didn't realize she'd charge me an extra $60 just for that, especially without telling me and or asking me if I was okay with it. If I had known, I would have refused. That's a horrible way to make money off of your patients.
Apr 4, 2016
Reply
The improved Optomap made a big difference.
Apr 4, 2016
Take too long when seeing patients. Also billed my insurance incorrectly.
Apr 1, 2016
I felt very comfortable during my visit and thought everyone was extremely good at what they did.
Mar 31, 2016
Friendly staff & timely service. Thank you!
Mar 30, 2016
The office visit was very good. But, I have received numerous email reminders about my appointment. Please limit the number of reminders that you send to one per appointment.
Mar 28, 2016
I've had wonderful experience with Dr. Brandy Deckard and Precision Eye group. I've recommended it to several friends.
Mar 25, 2016
Great experience. They were able to squeeze me in before I left to go out of town. They did their best to make sure I didn't wait long and got me out quickly.
Mar 24, 2016
The waiting room is very pleasant and relaxing, all of my questions were answered and addressed, everyone was very friendly, and follow-up issues like the referral were completed very promptly. I'm giving an A+...and as a former customer service trainer I can be a bit picky. Kudos!
Mar 24, 2016
This appt went much much smoother than the last appt or two we've had :) The only other concern or suggestion I have is about the contact lens fitting fee. both my daughter and I have always worn contacts and always the same brand. So I am wondering if its possible to waive this fee for long standing clients that always wear the same contact brands?
Mar 22, 2016
Someone being trained did the eye pressure and mapping with supervision. However, they needed to be redone at the end of my visit. It was also a little annoying that people had to go between two computer screens and didn't have evidence that my insurance covered the mapping from my understanding.
Mar 21, 2016
It wasn't really explained to me about my financial options...I was just told that this was my co-payments for certain things and I was told my total.
Mar 21, 2016
Front desk staff (on this date - 3/17) were not very personable.
Mar 21, 2016
I feel confident that my eyes are receiving the proper care.
Mar 20, 2016
Very pleased with how knowledgeable and friendly the staff are!
Mar 11, 2016
Brandy and her staff are the best. Always friendly and professional.
Mar 11, 2016
The Precision Eye Group team is awesome.
Mar 7, 2016
Very pleasant experience from start to finish. Friendly and very professional staff. Dr. Deckard provided a clear, easy to understand, explanation of the eye exam results. Much appreciated. Thank you.
Mar 6, 2016
I really felt that everyone was glad to see me and that with all the latest technology I was in good hands. Most of all my glasses have helped me in all phases of my life. All I can say is thank you all soo much. Dennis🤓
Mar 6, 2016
I love the office renovations and all of the staff was great (as always).
Mar 4, 2016
I have nothing but praise for Dr. Deckard and staff! My last visit was an unscheduled one. Although they were having a busy Friday, they managed to see me in between patients. As in all my visits, Dr. Deckard explained thoroughly what the problem was and how I should deal with it. I have complete confidence in her and would definitely recommend her.
Mar 2, 2016
I did not have an appointment, as I had an unexpected speck in my eye. Even though the schedule was full, the staff worked to fit me into the busy schedule. Much appreciated
Feb 28, 2016
My only issue was when I was done I didn't really get any consultation..I had to as what was next.
Feb 26, 2016
I was there for only 5 minutes getting "pictures" of my eyes.
Feb 26, 2016
I have never had a bad experience. Every person I have had contact with has been very pleasant to deal with. I recommend Dr. Deckard and her staff to everyone I know!
Feb 23, 2016
Highly informed and knowledgeable doctor and staff, professional atmosphere, much appreciated.
Feb 21, 2016
Just a reminder I requested a receipt and the exam printout of my visit. (called 02/15/16). thanks, Donna
Feb 17, 2016
Reply
Way too many emails and reminders. Same with followups etc. Reduce stuffing in boxes please.
Feb 16, 2016
I appreciate getting an appointment on such short notice.
Feb 15, 2016
My visit was great. I am always nervous anytime I have a medical appointment. Everyone could not have been more kind and understanding for which I say "thank you".
Feb 12, 2016
Very personable. Overall good experience.
Feb 8, 2016
Personal history is critical and the professional care reflects this concern which is very much appreciated.
Feb 5, 2016
Personal care is a priority in their handling of patients. Personal history is ctitical and their professionalism is very much appreciated!
Feb 5, 2016
Wonderful staff, friendly and welcoming in addition to being professional. All of the new tech features are most welcome, as are the waiting area changes. Lastly, Dr Deckard is knowledgeable and professional and has a wonderful attitude. And a great smile!
Feb 5, 2016
All very professional and efficient, but friendly as well.
Feb 5, 2016
Great job as always. Too many reminders leading up to the appointment though. Multiple texts, emails and calls were kind of annoying. Great service during the actual visit though!
Feb 4, 2016
I loved the new look of the office as well as the equipment upgrade in the exam rooms.
Feb 1, 2016
All the team members informed me thoroughly about procedures and results. I've been a patient of this practice for many years and appreciate that the quality of my experience and treatment has been maintained through the transition. I was concerned at first that the reception area has become glossier, that style may outweigh content and professionalism. Not so.
Jan 31, 2016
We love Dr. Deckard and her staff! Our visits to the office are always amazing!
Jan 27, 2016
Excellent care. Very professional and friendly atmosphere. I would recommend Precision Eye Group to anyone.
Jan 27, 2016
Everyone very helpful. Professional and personal assistance excellent
Jan 25, 2016
You know I love all you guys!!!!!!!!!!!!!!!!!
Jan 25, 2016
Appreciate the details of my eye exam, not sure I have had that before.
Jan 25, 2016
Your service is always friendly and helpful. The full explanations about my situation is much appreciated.
Jan 24, 2016
Very nice remodeling. Feel confident with the new equipment.
Jan 21, 2016
I found my experience at Dr. Deckard's office to be positive in every way. From the moment I stepped in the door until I left, the staff was professional, courteous and welcoming. They were thorough in explaining various aspects of the exam. Dr. Deckard herself was more than amiable and made me feel at ease as well as confident in her abilities. She utilizes state of the art equipment, and not only provides a thorough exam but offers complete explanations every step of the way. With so many optometry options here in Bloomington, I would not hesitate to recommend her or her staff. Thank you!!
Jan 19, 2016
You guys really are great. Thanks for the good service over the years.
Jan 17, 2016
My whole family uses Dr. Deckard for our eye care needs. We feel confident in the care we receive and appreciate the wonderful service. They stand by their products and provide excellent care. The new office remodel looks wonderful and we appreciate the state of the art equipment!
Jan 16, 2016
Dr. Deckard is very knowledgeable and I trust her judgement in her decision about my eye care. My prescription for my glasses was perfect!
Jan 14, 2016
Maybe 5 minutes of waiting time, it was great.
Jan 14, 2016
Great as always! Prompt service, thorough exam, detailed explanation of my prescription and options (I wear both contact lenses and glasses), and answers to all my questions regarding my eye care options. Would recommend Dr. Deckard and her staff to anyone seeking eye care in Bloomington, IN.
Jan 11, 2016
excellent organization - efficient and personable.
Jan 10, 2016
The office was very busy that day, but explained that completely.
Jan 8, 2016
The office is very clean and modern (after a remodel, I'm told). The staff was very nice and explained each item as we ran through them.
Jan 7, 2016
We have always received great service at this office, and that hasn't changed with the retirement of Dr. Howard and the remodel of the office. Keep doing what you are doing!
Dec 26, 2015
This was an emergency and I greatly appreciated everyone's assistance in working me into the schedules (3 times) and taking such wonderful care of me!
Dec 26, 2015
jennifer was so very nice and professional. Dr Deckard was the best. I always feel like I am getting the best care, it really feels like it's all about me and my eye health...
Dec 21, 2015
Excellent first visit. Doctor discussed my eye health with me and did not "rush" through the exam. Support staff was helpful.
Dec 21, 2015
Thanks for a very good experience as usual! I'm always impressed with the friendliness and professionalism of the entire staff.
Dec 19, 2015
Staff was great, love the way the showroom looks. Thanks, Dr Deckard
Dec 18, 2015
Had a great first experience, everyone was very friendly and helpful.
Dec 15, 2015
Best "eye team" in Bloomington! Everyone is friendly, helpful, & very knowledgeable. I appreciate Dr. Deckard and her fine staff.
Dec 14, 2015
Excellent experience! Friendly staff, nice new office design, and I appreciate that the latest technology is used. Dr. Deckard is knowledgeable, experienced and caring. Trying to get my dad to switch to your practice!
Dec 14, 2015
Dr Deckard was fantastic with our son, and she was wonderful about explaining what she was doing as well as what she was looking for. I am glad she is part of the InfantSee Program!
Dec 11, 2015
Very thorough and will continue with the new crew.
Dec 11, 2015
I am always made to feel very welcome and the staff is very helpful.
Dec 10, 2015
Lobby looks great! Thanks for the top notch service.
Dec 10, 2015
This is by far the best doctors office I have ever been to in my entire life. The staff are very friendly and respectful; they really go above and beyond to make you feel welcome and comfortable. Everything is very streamlined during your visit, and they have a really organized system. The doctor is also amazing and really takes the time to sit with you and discuss your care. Phenomenal service and care!
Dec 7, 2015
Here's my only complaint: My eyes were not dilated until after Dr. Deckard tried examining my eyes and was unable to see through the pupil. Then the drops were put in, and I waited for them to dilate, and she examined them again. I don't understand why it is not standard procedure to dilate the patient's eyes early in the visit, unless they choose not to have it done. She promised it will be done at the beginning next time.
Dec 6, 2015
Everyone was very friendly and helpful. I can't think of anything I would suggest for improvement.
Dec 4, 2015
#3 no options...I was asked for insurance card that was it. very pleasent visit.
Dec 3, 2015
The steep increase in price of (albeit improved) computer pic of retina was a surprise but I still went with that option to be consistent. Vision accuracy check was quick and seemed also to be done with new equipment. I felt my eye health check was very thorough. Thank you!
Nov 29, 2015
Excellent - efficient, friendly - keep it up!
Nov 23, 2015
Everyone offered direct eye contact with smiles; I was valued.
Nov 23, 2015
I can't express enough how grateful I am for Dr. Deckard. She has been very patient with me as I've dealt with health anxiety that a recent change in my vision has caused. She takes the time to explain things, which I don't always find with my healthcare providers. I can honestly say she's one of the best and I would recommend her (and have) to my closest friends and family.
Nov 21, 2015
After reading about Dr.Deckard's educational background, including a Residency in Ocular Disease, I decided to see her about a (wavy text) vision problem. I had previously received excellent care results at this facility, most recently to correct a faulty prescription from out of state. I couldn't be more pleased with the results. The exam was thorough, expert, and extremely reassuring. Although I only visit Bloomington 2-3 times a year, I aim to continue to make the Precision Group my regular eye care destination. Thanks!
Nov 20, 2015
Sadly this is the 2nd year that I have had to wait to see the Dr once I am in the examination room for over 30 minutes (last year it was over 60 minutes -- that appt took almost 3 hours from start to finish) due to "emergency" appts. Instead of putting patients in exam rooms indefinitely, consider calling them before their appt to let them know the office is running late -- or to tell them before they are escorted back to begin the exam process so they can get reading materials/work to enable them to use their time wisely. A little "heads up" goes a long way in showing respect for your patients' time.
Nov 20, 2015
Have you ever considered teaming with AARP to offer discounts on glasses?
Nov 19, 2015
Friendly staff and like having Dr. Deckard explains the results of the eye scans and what she is seeing.
Nov 18, 2015
I noticed greasy fingerprints on the overhead wooden area above reception desk area! (Teasing!!!")
Nov 16, 2015
Reply
I had a refraction appt and I was in the office for 2 full hours!!!! I am not retired and don't have all day to sit around and go to doc Appts. In my opinion this office over books clients and it takes twice as long as it should. I used to refer people to the office but I stopped about 2 years ago bc I'm unsatisfied and ready to find another eye doctor... It's unfortunate bc I do like Dr Deckard and the office staff, but I know a handful of patients who've experienced the same LONG WAIT TIME AND LONG APPT...the last 4 visits it's been like this, so I've more than given this office a second, third, and fourth chance. It seems that overbooking patients is the norm. I guess it's all about the money...what a shame. Another issue I had was that I called office one morning at 9am. I mentioned I'd come in at lunchtime to pick up two boxes of contacts for my daughter. I asked that they have them ready. Well, I got there at 12:10 and Git out of there at 12:30!!! All for picking up contacts.
Nov 15, 2015
It was a good visit. I thoroughly enjoyed meeting Dr Deckard for the first time. She's impressive -- very professional and gave a clear, thorough analysis of my vision and areas of concern.
Nov 9, 2015
I am very pleased with Dr. Deckard and her staff. My exam was very thorough and everyone in the office is very knowledgeable and friendly. I have already recommended Dr. Deckard to a co-worker.
Nov 9, 2015
Great experience everyone is very efficient and friendly!
Nov 8, 2015
Juat a Great office!!! Everyone is always so nice, kind, and very helpful!!! And so AWESOME you send reminders for appointments!! You are all the BEST!!!
Nov 6, 2015
Fantastic Office and staff!!! Because my eyes are so sensitive, I dread optometrist visits more than I do the dentist- but everyone here is so wonderful that I actually have a bit of fun. Gretchen picked out the best frames for me too!
Nov 6, 2015
This appointment was a good experience and left me with a comfortable feeling about my eye care.
Nov 5, 2015
Love the way the staff treats the patients. Makes you feel special.
Nov 2, 2015
Fast, courteous, and great results. Can't wait to pick up my new glasses.
Nov 1, 2015
Please contact me if you want my feedback. I did not leave a 5-star rating.
Oct 29, 2015
Dr. Deckard and staff were friendly, professional, and informative. I was very pleased with the care that I received.
Oct 26, 2015
Dr. Deckard is excellent, always upbeat, sympathetic, and very knowledgeable, I have increasingly complex vision problems. But I am confident she can solve them.
Oct 24, 2015
Overall, I was pleased with the service. There was a bit of a wait to see the doctor but the staff kept me posted and was very courteous.
Oct 23, 2015
Each visit has been a pleasant experience! I recommend Dr. Deckard to any of our faculty that are looking for an eye doctor.
Oct 23, 2015
Doctor Deckard and her entire staff are exceptionally nice. love the new look of the office.
Oct 22, 2015
New office decor is looking very nice. I'll be anxious to see the finished product.
Oct 22, 2015
Dr. was very thorough and communicated well. The electronic equipment sped up the process,which can be very tiring to the eyes when it goes slowly--I appreciated that a lot. Staff was pleasant without being annoying. Thanks.
Oct 17, 2015
I was never informed that my new glasses had arrived until I called the office 2 weeks after my appt. I commented that I would be in on Friday Octbober 2 to pick them up and was then informed that the office would be closed after Wednesday Sept 30. Unfortunately I couldn't get into the office before Sept 30 so I guess I'll be waiting until Oct 14 for my new glasses. I just would have appreciated a phone call letting me know my glasses were in.
Oct 7, 2015
This was my first visit to Precision Eye Care. The staff was friendly and efficient. Kudos to Dr. Deckard. She thoughtfully explained results and future eye care that will be needed.
Oct 3, 2015
My family have been long term patients of Dr. Howard. It is great that Dr. Deckard is continuing her incredible tradition of exceptional service!
Oct 2, 2015
Thank you for fitting me in before the remodeling.
Oct 2, 2015
This was my first evaluation by Dr. Deckard. I found her to be professional, informative and friendly. I will definitely continue to be her client and feel comfortable referring others.
Oct 2, 2015
The only reason I feel that I had to wait to be seen was because it was an emergency last minute appointment made for me by IMA walk in clinic.
Sep 30, 2015
Firm is under new management and direction. Same outstanding service before the change. Would recommend, highly.
Sep 28, 2015
It was my first time to see Dr. Deckard. She did a fabulous job! Thank you!
Sep 25, 2015
Office staff is extremely pleasant and professional. I have been going to this practice for many years!
Sep 25, 2015
Overall it wasn't bad, but I thought being there for about two hours was too long. I quit going to the IU optometry school for the same reason; it always took at least two hours.
Sep 24, 2015
I was frustrated with the amount of time it took to complete the visit. I feel like the exam was thorough, but we were in the office an hour and forty-five minutes. However, it was explained to me that there were a couple of emergencies and they were learning a new computer system.
Sep 23, 2015
Always a positive environment. Any Mountain Dew? 😆
Sep 23, 2015
Love the attention and patience I receive. I never feel my concerns are brushed off.
Sep 23, 2015
I was referred to you and so glad I was. I needed the Saturday hours for the initial appointment and that was great. Gretchen that helped me pick out the glasses was wonderful and the girls in the office that checked me were so nice and helpful with what I needed. They explained the way contacts work and I was very pleased. Glad I have a new eye dr. Brandi Deckard was very nice and gave me lots of options for getting the contacts exactly right. the receptionist was very nice too, everyone made me feel comfortable.
Sep 23, 2015
I was there on a Saturday. A young woman was being trained and that was fine--those two women were very kind. It took a GREAT DEAL of time but they were so nice that I rolled with it. But the doctor was a different story. It was a man and he left the room when we had literally 30 sec. left of the appointment with me because he wasn't happy with the image of my eyes that the women had taken earlier. We got new images in under 3 min. but instead of waiting, he went on to 2 other patients!! I was waiting for him to come back for 40 minutes!! I finally came out of the room and said "I think I've been forgotten" the woman at the front went and got him (my file was even gone) and he came back to say "everything looks fine" and left. THen I paid and no one said anything about an outcome for my visit. So I left and realized "I don't even have a prescription or a plan or suggestion." So I came back in and, no kidding, waited another 20 min. while folks scrambled to get my prescription. I wanted new glasses because the whole reason I came in was to report eye strain at my work computer. I really wish I could be seen again, but by the regular doctor, not the visiting guy who comes on Saturdays. I had to cancel taking my son to the airport because of my 2 1/2 hour visit. And then, after all that, I got nothing. I still don't have a written prescription.
Sep 23, 2015