Par-la-ville Dental
Dr. Janie Brown
431
Reviews
I give the whole team a 5 star rating
Sep 17, 2023
By far one of the best experiences I’ve had while getting my teeth done….they were so friendly from the time I stepped foot in the door they had these new “lazy glasses” that were very convenient I didn’t have to move my head to see the movie (that they let me pick out) and she noticed I was a bit cold and she brought me a blanket it was SO NICE!!!!keep up the great work
Sep 1, 2023
I have always seemed to have a pleasant experience with a thorough cleaning.
Aug 21, 2023
This time, the tooth extraction hurt a lot, I cried. The last time I was ok with it.
Jul 24, 2023
Friendly and efficient service as always!
Jul 5, 2023
Considering that I am a nervous patient with dental work, it was a good experience. I liked the music! See you next week! It is a lovely fresh clean office with efficient and friendly staff Sally Godet
Jun 23, 2023
Dr. Brown is the best. Thank you for being so patient with the young ones. She makes a frightening process for kids a challenge to overcome by talking them through every step and ensuring them it will be ok. Also providing alternatives to getting the procedure done and all happy.
Jun 13, 2023
Awesome Dr. Brown is excellent with kids and my daughters love going to see the dentist.
Jun 11, 2023
Such nice people. Very professional. They explain everything very clearly
Jun 7, 2023
Best service on the island.
Jun 1, 2023
My daughter came in for a filling the other day. She is 6 years old. Dr. Brown and her assistant were amazing. They made her feel comfortable by providing a warm blanket for her, letting her pick a movie to watch and even giving her a sugar free lolipop. At the end the visit, my daughter said "this is fun" "i love the dentist." I will be forever thankful for Par-La-Ville dental making her first filling adventure a fun one. Thank you Dr. Brown and team!
May 4, 2023
It was my son’s very first visit to the dentist. Everyone was so friendly and professional and made him feel comfortable and at ease. Thank you so much!
Apr 30, 2023
Good afternoon his name is spelled incorrectly, thee correct spelling is Kymani Thomas . His overall experience was excellent , he had good review and things he needs to improve on . Most off all he was satisfied . Thank you once again we appreciate you.
Apr 1, 2023
My Hygienist was really good. She was very thorough and did a great job. She was also very pleasant and cheerful.
Mar 30, 2023
Mrs. Araujo is a wonderful and friendly hygienist she makes me look forward to going to the dentist! And Dr. Brown is amazing! And Anna is always accommodating and lovely!!!
Mar 24, 2023
Really nice people, efficient. Overall, a great experience.
Mar 15, 2023
Very helpful advice. Thank you.
Feb 27, 2023
I was not only pleased with the service provided but grateful Parlaville Dental was able to immediately accommodate me without prior notice when my dental office was closed for the holidays. Thank you.
Feb 10, 2023
Thank you, parlaville team for your excellent service, from the moment I enter until I leave the building. Dr Faraz and Vanessa, thank you very much for making my experience pleasant and pain free.
Feb 8, 2023
Wish I could refer everyone here!
Jan 24, 2023
Great experience with my 4 year old on who looks forward to visiting the Dentist.
Jan 19, 2023
Fabulous treatment and service
Jan 18, 2023
My 5 year old granddaughter had dental surgery
Jan 13, 2023
I really feel that this is the most comfortable crown application I have ever gone through and it is the most comfortable temporary crown ever. Very impressed with how meticulously this was done.
Jan 7, 2023
I had three crowns replaced.. it took 3 hours which is fine … everyone was so professional and friendly. The procedure was thoroughly explained and attention to detail was impressive. I would highly recommend Par-La-Ville Dental
Jan 6, 2023
Everyone is exceptionally polite and accommodating with changing appointments within reason. My 11 year daughter is calm and relaxed when she had her teeth examined. Always quality work and addresses issues that I was not aware of. Highly recommend Par-la-Ville Dental and their team.
Dec 14, 2022
The cleaning is always thorough with minimal discomfort. And it is nice having my Invisalign trays cleaned too.
Dec 11, 2022
Very nice service and ver pleasant staff.
Dec 8, 2022
Top notch. Soleil is 4 and this was her first trip to the dentist. She has been a little high strung in the past when it comes to medical procedures, but this cleaning and x-ray were a breeze. The hygienist was very kid friendly and the facilities worked for a kid her age. I might even be changing my dentist over to Par-la-Ville dental after this experience!
Dec 3, 2022
I can't speak highly enough of RDH Daniela and Dr. Faraz. Both utterly professional, thorough, considerate, patient and genuinely very nice people.
Nov 8, 2022
Very happy my hygienist Is great
Nov 6, 2022
Everything was excellent! From the front desk to Daniela!!
Sep 24, 2022
Excellent all the way five stars👌
Sep 22, 2022
The pleasant wonderful people made my 7 yr old worst experience such a great one.
Sep 17, 2022
I did not appreciate the dentist holding tools in my daughters mouth and then looking away to have a chat.
Sep 8, 2022
Your staff were kind and helpful and expained the treatment very well. I felt confident changing to your practice. I admit I am a nervous patient but am sure you will help me with my problems. Thank you so much
Aug 15, 2022
Very friendly and very welcoming environment for my son age 6. The staff had wonderful patience with him while he did his X-rays. He hates going to the dentist but this experience was awesome. He was able to watch one of his favorite Netflix shows which was awesome.
Jul 20, 2022
Our hygienist there is the best! She takes her time and makes our kids feel safe and calm.
Jul 8, 2022
Great experience at Par-La-Ville Dental! The dental hygienist was very friendly and thorough. I had to have two small fillings renewed. Received appointment quickly and the locum doctor was also very professional and did a great job (almost pain free - without unnecessary numbing!).
Jul 6, 2022
Great service! I would most definitely recommend anyone to use their service.
Jun 28, 2022
Dr. Brown is very professional, she takes the time to explain what needs to be done and provides valuable advice. The staff is welcoming and nice.
Jun 25, 2022
I live in New York, and I come to Bermuda for a week or so several times a year. I like the folks at Par-le-Ville do much that this is where I come for my twice a year check ups!
Jun 12, 2022
As usual, the hygienist was friendly, professional and efficient!! I was out of there with my sparkly whites in good measure: almost fell asleep in the chair to boot!! Great set of professionals, always happy with the outcome and experience there.
Jun 8, 2022
A pleasant dental experience. Thank you.
Jun 5, 2022
After being measured for a new crown just before the start of the Covid pandemic it was not possible to have it fitted for 2 years but my temporary crown, which is not normally expected to last for more than a couple of months, gave absolutely no problems, and when I finally had the new crown inserted it "fitted like a glove!" First class treatment from start to finish.
May 25, 2022
My hygienist was amazing. Best i have ever experienced Hirer more people like her and watch your business grow Respectfully Frederick P. Meens
Apr 22, 2022
It was a great experience. I loved our hygienist. She arranged for all three of my children and I to sit in the dental office to watch a movie while she treated my children one at a time. It was the best dentist appointment yet!
Apr 8, 2022
Dr Brown and her team are fantastic! My 3 year old son had a wonderful experience- everyone so friendly and were really good with him. What a positive experience- I highly recommend!
Apr 7, 2022
Excellent service and pleasant staff!
Mar 30, 2022
I live in NYC, but I come to Bermuda several times a year. I like this dental practice so much, that it’s where I go twice a year for my checkups! Everyone is so friendly and helpful. Love it!
Mar 19, 2022
Super friendly personnel and very professional.
Mar 18, 2022
Excellent service since the welcome to end of appointment.
Mar 17, 2022
Excellent service special attention and very professional job!!
Mar 17, 2022
Great as always. Highly recommended.
Mar 15, 2022
My child was welcomed warmly to the practice, and every step the procedures were explained to him. The cleaning was carried out swiftly and he was comfortable during the procedure. Great first dental experience.
Mar 11, 2022
Friendly, timely, efficient, great with the kids.
Mar 10, 2022
New customer, fantastic experience
Mar 3, 2022
My experiences at Par la Ville Dental have been fantastic. They are very thorough in all aspects of care and treatment and have a friendly and confident way of making one feel comfortable and reassured as they go provide treatment. All possible measures were in place with regards to covid protection and hygiene was paramount in a very good way. The emails and reminders about treatment are invaluable to me so thanks to everyone there!
Feb 18, 2022
Clean and comfortable environment with strict Covid protocols. Extremely courteous and highly professional staff. Modern facilities and equipment. Excellent service!
Feb 4, 2022
Francesca was great... gentle like she promised! Was also nice to see Vanessa at the reception!
Feb 3, 2022
I am 10 year old. I was a little nervous going to the dentist today because I don't like cavities. But my cleaning was super quick and I was so happy that I didn't have any cavities. The dental hygienist was also very nice.
Feb 2, 2022
Five Stars I love the reminder at my cell phone, email etc. Staff the best always helping and love Doctor Jamie!!
Jan 26, 2022
Came in for a cleaning explained that I thought I had a cracked tooth but she did not see anything. I still think my bottom right molder has something wrong with it. While it doesn’t hurt but it is uncomfortable chewing on that side. The cleaning was done very well.
Dec 3, 2021
Staff is always very friendly
Nov 21, 2021
This was hands down the best experience I’ve had with a dentist. My 6yr old was referred here and from the minute we walked in she was put at ease. So much so she’s looking forward to her next appointment!! Please don’t change a thing!
Nov 3, 2021
I liked that they show nice movies and their chairs are comfortable, but before my teeth didn’t hurt for a while and after they started hurting again. Plus the woman that was dealing with my mouth made my gums hurt I know that they can improve on that.
Oct 31, 2021
Great dentist and hygeneist...gentle, thorough, quick and caring...2 fillings redone and seem perfect. Thnx!
Oct 15, 2021
Dr Matthew Francis is THE best podiatrist I have ever been to. I’ve been going to podiatrists at least once a month for 50 years. He is the best. He is thorough, gentle and kind.
Oct 13, 2021
We were new patients And had such a great experience with the dentist and the practice as a whole. From the moment we arrived everyone was so friendly and welcoming. My daughter is feeling really happy that she was listened to with her concerns and that there is a plan in place.
Oct 7, 2021
Everything was just very professional and not too crazy about Covid.....thank you. I felt very safe and my teeth feel great
Sep 16, 2021
Excellent services, facility and staff
Sep 15, 2021
Dr Wint was super friendly, patient and dedicated time to explain any procedure he was performing. He was very nice and welcoming. Francesca was the dental highenist helping us and she was very kind and my 3 kids loved her!
Sep 10, 2021
The overall service was very good. The dentist and dental,assistant were exceptional and they kept Sofia relaxed while they worked on her teeth and gums.
Aug 31, 2021
A great experience as always. Our kids actually look forward to going to the dentist because they make it so fun! :)
Aug 31, 2021
China was very happy, as always :-)
Jul 14, 2021
I was very pleased with the skill of the hygienist. I caught myself from falling a sleep. Was so relaxed.
Jul 10, 2021
Professional, Compassionate, Excellent Service!! Thank you Dr. Brown & Team!!
Jul 10, 2021
Excellent as always, thoroughly recommend
Jul 7, 2021
As a first time patient we had a wonderful experience. We received timely reminders and detailed information about intake and covid protocols. The staff were exceptionally professional, friendly, and caring. They explained everything that was happening, before it happened and while it happened. My 6 year old thoroughly enjoyed the visit.
Jun 30, 2021
Daniella is the best hygienist I ever had 😁
Jun 20, 2021
My daughter really likes her hygienist. She said that she was kind and funny. My daughter felt quite at ease. She has mentioned several times how much she likes her hygienist!
May 14, 2021
Thank you so much for looking after me so well and making sure I was ok with all the dental work I had done. I really appreciate you going out of your way and making me feel comfortable.
Apr 29, 2021
As always, great service. Very professional. Always feel very safe and well looked after
Apr 26, 2021
Excellent 6 stars everyone was amazing and very professional.
Apr 18, 2021
I love this dental practice. Great location, very nice offices, terrific staff and dentists. Top grades to all.
Apr 16, 2021
A wonderful experience! Your whole staff clearly know how to cater to little people and it makes a huge difference.
Apr 15, 2021
Clinic is very clean and safe. Appointment on time. Thank you for making Vivi comfortable!
Mar 8, 2021
Thanks for the great first experience. It was a pleasure!
Feb 18, 2021
5 star....Ashley does amazing work
Feb 17, 2021
Excellent as always. My son Myles loves the dentist!
Jan 28, 2021
Clean, pleasant and friendly to both my son and I..
Dec 23, 2020
Our dental hygienist was kind and professional. She made sure to continously checknin with our daughter to ensure she was comfortable. She gave useful tips and trick to help us keep our young daughter's teeth and gums healthy. Very good visit!
Dec 6, 2020
Excellent Dental Practice I recently moved to Bermuda, and this practice was recommended to me. Couldn't be better. Felt totally safe with all their Covid precautions. Cleaning and exam were both very well done. I'll be back!
Nov 28, 2020
Dr. Brown is amazing with kids . She made me feel safe and was very kind. She makes going to the dentist so much better.
Nov 27, 2020
Great experience and professionalism, as always. Amazing hygiene precautions for patient and Dr . Keep up the great service.
Nov 19, 2020
Great service, professional work, felt very comfortable and safe in their hands
Nov 18, 2020
Great experience as usual.
Nov 18, 2020
I love Par-la-ville Dental. Super friendly staff and amazing dentist. They truly care about you, the patient.
Mar 23, 2020
Never any complaints with visits. Staff are great with managing time and my son’s fears.
Mar 18, 2020
AWESOME staff AWESOME service 👍🏿👍🏿
Mar 7, 2020
Great experience - I am a very nervous patient and everyone showed compassion, not impatience.
Mar 4, 2020
Problematic tooth was rectified. Thank you Dr. Brown and associates. However, when office manager called and inquired on how Ryan was doing, I said he doing well. But, as I was asking a question she cut me off and said "wonderful" and will inform doctor and hung up the phone quickly as I was asking the question. She did not care what I was inquiring about. My cell phone was on speaker and work colleagues witnessed and negatively commented on situation briefly.
Feb 6, 2020
Dr Brown is an amazing dentist and my little ones are always at ease with her!
Nov 1, 2019
My daughter was very nervous going to the dentist and I have loads of questions when I go. The dental hygienist (Keishae) was able to ease my daughter’s nerves and answer all my questions with professionalism and quality service!
Oct 31, 2019
I always enjoy my experience. Everyone is friendly and the energy inside feels🤔......... comfortable😊
Oct 31, 2019
Excellent service. I was made to feel comfortable and the team answered all of my questions, were quite pleasant and very down to earth. I left Bermuda and returned, but made sure to stick with Par-La-Ville Dental for my dental services.
Oct 2, 2019
One of my fillings came out I called the Office and they were able to fit me in quickly. The whole process was done very professionally and quickly.
Sep 28, 2019
Always pleasant & professional service.
Sep 9, 2019
We have been with Janie Brown and her team since the kids grew teeth. They are now teenagers, and the practice has always been great with them. We are very pleased and feel they go above and beyond.
Aug 29, 2019
Dr. Brown was simply fantastic. She was very warm and welcoming to my twin daughters and kept them at ease. She made their first dental visit a very pleasant and memorable one.
Aug 16, 2019
Dr. Brown was simply amazing. From her interaction with my twin daughters to the tone of her voice. She made my daughters' first dental visit a very pleasurable one.
Aug 16, 2019
Dr.Brown is absolutely amazing.. She took her time with my 6 yr old daughter who was there to have her 2 front baby teeth pulled (following previous trauma,it was time for them to come out). Drawing, toys, lollipops, cartoons.. Neither my daughter or my 3 yr old son who accompanied us wanted to leave. What an incredible way to introduce your child to a knowledgeable, experienced dentist, one who loves kids. Would absolutely recommend to any parent. You will not be disappointed.
Aug 1, 2019
Dr. Brown and her assistant were absolutely amazing with my girl! It was a first-class experience. I am so glad we made the choice to have Dr. Brown as her dentist!
Aug 1, 2019
Professional, pleasant - gives dentists a bad name :-)
Jul 24, 2019
Excellent service! Not sure how they did it, but Dr Janie Brown and Kim were both great at getting my very busy 2.5 year old to sit still in the dentist's chair!
Jul 19, 2019
My son was in a bike accident Wednesday night which left him with two badly cracked teeth. One of which required a root canal as the root was exposed causing him severe pain. I called the office Wednesday night in hopes to get a call for an appointment sometime Thursday. Not only did the receptionist call me early Thursday morning they also was able to get him a 9am appointment. When we arrived we didn't know what to expect, however Dr. Brown was able to repair the injuries to his front tooth and temporarily patch it up so that he could function (and look normal) between then and his next appointment in July. In addition to that we received a follow up call the next day to check on him which was very nice of them. My heart was filled with pure gratitude for the professionalism, team work and effort that Par-la-ville Dental provided. Thank you!
Jun 18, 2019
I was a first time patient, having been strongly recommended by my wife who needed a new crown and was elated with it. By coincidence, I had a front tooth disintegrate just a few days before leaving for a vacation abroad, and called on the off chance I could get an appointment. Not only did I get a timely appointment but I had a complication that required two crowns and a bridge. I literally just walked out this afternoon having been fitted by Dr. Winnett with a perfect temporary device, which looks better than the original, and I'll receive the permanent device within 3 - 4 weeks. The treatment I received at Par-la-Ville Dental was absolutely first class, as were the staff.
Jun 12, 2019
Always a pleasure friendly helpful staff putting the children at ease.
Jun 7, 2019
Superior experience from beginning to end. Staff were gentle, friendly, and knowledgable. This was my daughters very first visit to a dentist and they made her feel safe and comfortable.
May 4, 2019
First appointment was a pleasure. First pain free cleaning in ages ad the tv to distract was a nice touch.
Apr 25, 2019
My daughter is a new patient to this office. I called Monday and was able get an appointment for the next day. Walking into the dentist office I was pleased with the appearance. It’s very child friendly and clean. Dr. Brown is very friendly and understanding. She did an excellent job with my daughter! I would definitely recommend to others.
Apr 4, 2019
Par-la-ville Dental is modern age- with their registration via email, email reminders, TV in the patient’s room with cartoons for kids. The office looks clean, trendy, and entertaining for children. The dentists are patient, kind and lovely to deal with. The service is stellar.
Apr 4, 2019
Thank you SO much for putting my daughter at ease before and during her appointment - she was very nervous. You both were calm, reassuring and kind and it was so appreciated by both of us! THANK YOU
Apr 3, 2019
The team were very good and solved my problem very quickly
Mar 29, 2019
On time professional service always with a smile :)
Mar 28, 2019
Excellent care. Hygienist took the time to thoroughly explain my dental health to me when I did not understand my X-Rays. Very pleased.
Mar 27, 2019
Keishae is the best hygienist. I was in a grumpy mood and really didn’t want my teeth cleaned. Keishae was kind, understanding and patient and dealt with my bad mood with humor. I highly recommend Keishae. Thank you💕
Mar 17, 2019
He gets so excited every time he has an appointment with you. I personally hate going to the dentists (no offense) so happy that you have made Alex feel so comfortable going.
Feb 20, 2019
Brilliant service, lovely staff, couldn't be happier.
Feb 20, 2019
Great service. And wonderful staff - very attentive and genuinely concerned about ensuring that I was completely satisfied with my teeth.
Feb 17, 2019
Your team was fantastic. They made my 3 year old so comfortable and let him play with the equipment. He wants to come back. Highly recommend them!
Dec 15, 2018
My son actually enjoys going to the dentist, thanks to your excellent team.
Dec 13, 2018
Great dental office. My son talks all the time about coming back to see the dentist and watching cartoons again. Such a warm and welcoming environment.
Dec 7, 2018
A great experience as always. They even found me dry clothes to make me more comfortable after getting soaked in the rain shower enroute to my appointment
Dec 6, 2018
clean and friendly, and just as importantly next appointment is after school
Nov 22, 2018
My kids and I rate Par-la-Ville Dental as a 5 star Dentist which gives professional, polite, gentle and accommodating service. The staff is very friendly and the office is very stunning and clean. My kids experience was truly second to none. Their team was incredibly helpful, thorough and informative. We have found the dentist for life. Best dental office in the City of Hamilton, Bermuda for your convenience.
Oct 23, 2018
Friendly and professional staff. Exceptional office. 5 stars all the way
Oct 9, 2018
There are only positive things to say about Par-Le-Ville Dental! The staff are all fantastic with the children, making visiting the dentist fun and not at all scary. No issue is too small for them to make time for you and the staff are so reassuring to both parents and children. Highly recommended!
Sep 20, 2018
We love Dr Brown! I think my 4 year old son may actually have a crush on her!
Sep 17, 2018
Great Service, and wonderful staff. It makes going to the dentist enjoyable!
Sep 14, 2018
Thank you for making my little girl's very first dentist appointment so comfortable for her - just this morning she asked "go to dentist today?!" :)
Sep 12, 2018
Pleasant, and professional service experienced from the minute you walked into the office.
Sep 11, 2018
Staff were great would absolutely recommend
Aug 26, 2018
Excellent service and staff are amazing!!!!!
Aug 12, 2018
Very good service and nice and clean inside. Would definitely recommend.
Jul 18, 2018
Second time visit, one year later, service and people were just as awesome as before if not more!
Jul 5, 2018
Amazing service from everyone and as much assistance on my son’s surgery.
Jun 24, 2018
The appoinment was good, however too many calls and emails in advance of the appointment
Jun 8, 2018
I cannot remember the name of the Bermudian Hygienist who took care of me, but she was very, very good and very professional, she did not tug and pull on my teeth like she wanted them to come loose like the last one did. I do hope that she will be there on my next visit.
May 11, 2018
Both my kids love coming to the dentist so much that I also chose Parlaville Dental for my dental services. They truly are family friendly with an excellent staff.
May 8, 2018
I love going here. The office is a fun place for kids - well, as fun as a Dentist office with drills and such can be - but most importantly, I have a ton of confidence that they know what they are doing and they do it understanding that these are kids coming here. They are gentle with the kids but firm. My kids don't complain about going at all. And I just love Dr. Janie Brown - she's lovely, amiable, smart, kind, great with kids, always upbeat.
May 3, 2018
Par-la-ville Dental personnel were very welcoming. Upon arrival we were received with a smile and it was very easy to check in. Technician was very patience with my son during his teeth cleaning. The technician did a great job keeping my my son calm.
Apr 27, 2018
Dr. Brown came highly recommended to me for my 3 year old son. She was absolutely amazing. She made my son feel comfortable and gave me a lot of information to feel comfortable with the corrections that need to be made. She is very experienced and has top notch bedside manner. This was the best service I've ever experienced at a dental office or even in all of Bermuda.
Apr 26, 2018
Kimura said that everyone is kind and friendly. She looks forward to coming to the Dentist. I find Par-la-Ville Dental to being very kid friendly and clean with great staff.
Apr 12, 2018
Dr. Brown and colleagues were extremely friendly and professional during the procedure
Apr 7, 2018
My son broke half of his tooth off and we were due to travel the next day. Dr. Brown fit us right in! You can’t even tell he broke it! Thank you for amazing service!
Apr 5, 2018
This was our new dentist and my daughter sometimes gets apprehensive depending on situations. The hygenist was amazing and Dr. Brown was as well. They both took the time to explain what was happening every step of the way and made a simple teeth cleaning and getting sealants put on 4 teeth was a breeze in a new building with new people. Thank you
Mar 28, 2018
I'm always so please to have Ashlee as my hygienist. She does an excellent job.
Mar 28, 2018
Great children's dental office
Mar 15, 2018
Very friendly and hospitable.
Mar 9, 2018
I was so impressed with my cleaning. She did a great job!
Feb 28, 2018
Had to wait 25 minutes to be seen. This is longer than usual, and quite disappointing, as no one came to speak with us about any delays.
Feb 13, 2018
We absolutely loved the first visit and I am sure Alaya looks forward to her next visit!
Feb 7, 2018
Dr. Brown and her team are so wonderful with my son. After brushing his teeth last night he told me that Dr Brown would be happy because his teeth are nice and clean (then proceeded to point at me and tell me to go brush my teeth so Dr. Brown will be happy!).
Jan 30, 2018
Professional and Friendly!! Great team...they make going to the dentist FUN :)
Jan 17, 2018
We had a great experience at our appointment yesterday. Not only did Dr Brown really take time to come over and discuss my daughter's teeth with me, but we were right at the end of the day, and she did not rush us at all. She really make us feel like we were important customers. And she also took the time to chat to my other children who are too young for the dentist.
Jan 16, 2018
So impressed with your quick email reply during the holidays to my tooth issue. Thank you for your professionalism and care at Par-La-Ville Dental!
Jan 6, 2018
Excellent service!! Your child will thank you.
Dec 24, 2017
Excellent service from everyone in the office. I so appreciate that they made a special effort to get me in for an emergency appointment. Lovely, caring, professional people with an upbeat, energetic attitude.
Dec 13, 2017
Hi, the service you offer is great, but perhaps can be enhanced a bit by being seen closer to the scheduled time. We waited well over 40 minutes before we were called in. I got an appointment time change on the same day, which i assumed was because you were running late, but we still waited far too long after we arrived.
Dec 5, 2017
Great service! Brenda and Dr Loescher were super friendly and comforting.
Nov 24, 2017
Excellent service, and wonderful for young children.
Nov 17, 2017
Dr. Brown was very kind after my son Harry had his dental procedure at the hospital in September. I was told I could call back if I had any questions. I didn’t bother calling and I wrote an email instead and I didn’t hear back from anyone at your office until I called a week later. I had 5 important questions to ask about the care of my 3 year old son teeth. I was told by Anna that Dr Brown didn’t have the time to answer them by email so I will have to schedule an appointment which made sense as I wasn’t trying to get anything for free if that was the issue. Today is Oct 30 and I still haven’t been contacted to answer my questions. Also I found that I wasn’t given enough information about the cast iron crowns that were put in my son’s mouth and anything about after care. Right now he has a couple of issues with the Crowns: one is so close to the next tooth that I can barely floss and the other one hurts when he eats cold stuff. My questions will never be answered by Dr Brown because now I am embarrassed to call for an appointment because your office might feel I am being pushy or annoying. It is very upsetting to me that all my doubts were dismissed and I didn’t have a chance to have any sort of clarification. I won’t pursue any further contact with the office as I find that my concerns didn’t matter and that you have plenty of clients that you can just spare one. In the meantime I will find another dentist for my son and hopefully I will get answers. This review is not an intent to be disrespectful to anyone and I only did it because I feel it is fair that you know what at went wrong and try not to do it to other concern parents as you will find yourselves out of business as Bermuda is a very small island and costumers should be valuable for any type of business. The 2 stars I am giving you are for Dr Brown and the compassion she showed for me and my son after his procedures were done.
Oct 30, 2017
Very satisfied, friendly efficient staff.
Oct 27, 2017
Very pleased with customer service and appointment. Staff caring and attentive.
Oct 11, 2017
Lovely set up for kids. Friendly and knowledgeable staff at every level. Really like this dental office
Oct 6, 2017
Excellent and friendly service.
Sep 29, 2017
I was very impressed with the service. Kim did a superb job in taking me in last minute on the same day and was very professional, friendly, and accommodating. I will make sure not to go back to my previous dentist again and will come back here when I am back on island and require a dental visit. I have even referred my mom and dad. I will definitely spread the word of the excellent service that can be a challenge to get sometimes on the island. I am very grateful and thanks again! Keep up the great work!! :)
Sep 29, 2017
Everyone was extremely thorough and professional. I love bringing my daughter because if the compassion they show for the everyone.
Sep 21, 2017
Par-la-Ville Dental has a great online service. It is very easy to navigate read and respond to. I have been on your site to pre-sign up a new patient and it was very easy and straight forward just as if I was in the office.
Sep 20, 2017
Thank you for seeing my daughter at very short notice - and opening the practice which was closed due to a while island dental conference expressly to fix her broken tooth. Such care and attention to detail was amazing.
Sep 16, 2017
Thank you Dr.Brown and your team for always making my daughter's visits a calm and painless experience.
Sep 10, 2017
IT WAS GREAT THAT YOU MADE ME FEEL COMFORTABLE.
Sep 8, 2017
We really appreciate your child friendly atmosphere and service. My children and I love coming to see the dentist.
Sep 7, 2017
All fabulous - clever hygienist even caught a stray bit of left over baby tooth root that was irritating and was removed.
Aug 27, 2017
You and your team were amazing yesterday! I thought with the amount of my son's tooth that was chipped off that it would not be able to be fixed. It looks so good! Thank you for getting us in and making him feel so comfortable!
Aug 24, 2017
I truly appreciate everyone at Par La Ville dental. You have seen me since primary school and now I'm off to university. Thank you and see you when I get back.
Aug 18, 2017
The doctors, hygienists and staff at Par-la-ville Dental are professional, courteous and great with children. Amelia and her family highly recommends them.
Aug 10, 2017
Great service to be treated on Saturday at short notice Was much appreciated Dr Brown is fabtastc!
Aug 9, 2017
Great service and freindly staff as usual
Jul 11, 2017
First time in Bermuda where I can say I was blown away by the service. I have never done a survey as I have never had anything to say. Alex has not stopped talking about his experience with you and I have not stopped telling all mummy friends about you. I only signed alex up as I work in the same building, I was so impressed I will be booking myself in shortly. Thanks for making his first dentist visit so positive.
Jun 28, 2017
Professional service in every respect. I would highly recommend you to anyone.
Jun 28, 2017
My 3 year old son was smiling and relaxed while he got his teeth cleaned, and during the entire visit. His dentists were engaging and answered my questions and concerns. I really loved that this was such a positive experience! I have already recommended Par-la-Ville Dental to several of my friends and coworkers with toddlers.
Jun 14, 2017
Amanda was great. Timely and proficient. The whole process was made easy. Thanks!
May 31, 2017
I was referred to Dr. Brown by many of my friends and a dentist visit was long overdue for my, then, 3 year old daughter whose teeth had started to decay. Dr. Brown gave my daughter her smile back! She gave us options and listened to all of our input. We recently went for a 6 month check up and Sheiyah's visit, like her brother's went perfect! We're making good progress into keeping my children's mouths clean and happy together. I love Dr. Brown and Par-La-Ville Dental!
May 30, 2017
Jeremiah, my 3 year old can sometimes can be quite a handful. But somehow, in what I thought would be a disastererous first visit turned about to be what can only be described as "a perfect visit" by Dr. Brown herself and in my mind as well :). She was very prepared for anything that could occur during the visit but her calm yet wise words kept Jeremiah calm throughout the entire visit. He not only got to watch one of his favourite movies, play with cool toys, and receive a few parting "gifts(toys)", but healso a goodie bag with a super cool Superhero toothbrush and 'red' chap stick which is definitely needed and yet sometimes forgotten during the summer. My family loves Dr. Brown. That's why Jeremiah and his 4 year old sister will always go to Par-La-Ville Dental.
May 30, 2017
Very nice facility and the quality of service was very professional
May 16, 2017
A wondeful team, who are professional and provide excellent service, but they are also very lovely people. I am always treated so wonderfully that I actually don't want to leave the office after every visit. Dr. Brown is by far the best Dentist on the Island. What I love most about her are her people skills. I always leave the office happy and pain free (not the case wirh past dentists).
May 5, 2017
Great Dental Office ! The service is top notch and the office is bright and cheery. The staff are also all very friendly and personable.
May 5, 2017
We were unexpectedly running late for our appointment (car battery had died!) but you were most kind and helpful and accommodated us. Hygienist Amanda and Dr. Brown were very nice and friendly and helped us to relax. The treats afterwards also helped to make our visit a happy and memorable one. Thank you!
May 5, 2017
My son enjoyed his first dentist appointment. Dr. Brown and her entire staff were very welcoming and very friendly. We are looking forward to our continued relationship. If you are looking for a dentist office where your kids will be comfortable and happy then this is the place for you.
Apr 28, 2017
I was hesitant to have a scheduled small filling done for a couple of reasons and Dr. Brown was very understanding - took a look and agreed it could wait for a while longer if I wasn't comfortable - in my experience, other Dentists have been very pushy and insisted on doing a procedure regardless of how the client felt - I feel PLV Dental aren't putting $s before their patients which is refreshing to say the least.
Apr 25, 2017
Exceptional service and skilled hygienist. Highly recommend!
Apr 1, 2017
The visit is always excellent and the teams is very nice and caring as alway
Mar 23, 2017
My daughters initial visit to present at the Par-la-ville Dental has been an AWESOME experience. She said mommy everyone is friendly and kind there. The service is very professional. Kimura was kept busy with the display of toys, books and television. Your establishment is very clean and friendly. Also, she was so excited with her goody bag. Thank you.
Mar 16, 2017
I highly recommend Par-la-Ville Dental! Janie is an amazing person and dentist. The office is beautiful and everyone is so welcoming. Taking a 2 year old to the dentist is not easy... but Janie made us feel comfortable and was able to treat our son effectively. He loved the goody bag at the end!
Mar 3, 2017
The Hygenist was extremely patient with my son, who in my opinion was a right nuisance and complained about every procedure; he even puked. She was so calm, even when her voice became stern.
Feb 16, 2017
I cannot imagine having a better, more friendly and informative dental visit anywhere else with my four year old. Dr. Janie and her staff know exactly what to say and do to take the jitters away and build on creating a positive experience for your little one at the dentists. From the moment you enter till when your foot leaves to exit, you feel welcome, comfortable and happy to see Dr Janie again.
Feb 14, 2017
Terrific service, as always
Feb 10, 2017
A relieving experience to know that my child could receive exemplary care in one could have been a very traumatic experience. We originally hoped to have her seen by Dr Brown, but during a prior emergency she was not available so we opted to see another dentist. It turned out to be the worst decision for our daughter. Needless to say, we were able to have her seen by Dr Brown and she was able to utilize the simplest of techniques to calm our daughter and us as well. We have found a dentist for life for our daughter.
Jan 25, 2017
Always an amazing experience! Everyone is extremely friendly and pleasant. Certainly the best option available in Bermuda.
Jan 17, 2017
Par-la-ville Dental is where its at!! Courteous and friendly staff; always on time (important to parents!!) and great with my son :)
Jan 13, 2017
I like how Dr. Brown and her assistant kept light conversation with me and my mom which helped me relax. I also like when they used the green guard to protect my tongue and they gave me a blanket to keep me warm. Even though it hurt a little I was okay.
Jan 4, 2017
Always excellent service, welcoming and pleasant.
Dec 21, 2016
Amazing service Amazing professionalism
Dec 14, 2016
It was another great trip to the dentist for my 3-year-old! Thanks for making it fun, which helps build goodwill for future visits!
Dec 2, 2016
The moment we walked into the office we felt like we were in the best hands.... literally!
Dec 1, 2016
There services makes you feel comfortable & relaxed.
Nov 9, 2016
Very happy with everyone's attentiveness
Nov 3, 2016
I was initially nervous about my daughters first visit to the dentist, but Dr. Janie Brown was highly recommended by a friend and I can see why she and her team are amazing. Warm, welcoming, informative and amazing!!!!!
Nov 2, 2016
Great service each and every time I've been there.
Nov 1, 2016
Dr. Brown and her team are excellent. My daughter is only 1 and she felt very comfortable along with myself.
Oct 27, 2016
The staff at Par-la-Ville Dental are always friendly
Oct 26, 2016
I had a wonderful experience, the atmosphere was very warm and inviting. I'm very happy for the choice my family and I made to move to this establishment.
Oct 22, 2016
I have been terrified of going to a dentist for many years, but was told Par-la-ville Dental were good, so finally took the plunge and made an appointment. I have now been a couple of times and can say that the team at Par-la-ville have changed my mind about dentists in general. They are kind, courteous, efficient and super friendly, and I have the utmost praise for their whole operation.
Oct 19, 2016
I love Par-la-ville Dental...all the staff are very friendly. They make my children feel very comfortable and at ease.
Oct 17, 2016
Visit was excellent! I love the environment and Ms. Trott was spot on with our daughter. Thanks!
Oct 8, 2016
I couldn't be happier with the care I received from you, the staff are great, friendly and very caring.I can't express how grateful I am I know I am in good hands, especially during this difficult period in my life.
Oct 7, 2016
ShannonTotten for Max (11) and Elizabeth (5)
Oct 6, 2016
Was professional and good.
Oct 6, 2016
So I'm not a fan of sitting in the dentist chair, even just for a cleaning. I feel like I could be spending that time doing so many other things. Still I need that reassurance that what I'm doing for my teeth is good enough to still have them when I get really old. So I go, and thankfully, all is well. But what I really like about this place is that, they get me in the chair quickly, do the service and then get me out quickly. And they do it all with such pleasantries. I just love the positive vibes they send out and I wouldn't go anywhere else.
Oct 6, 2016
As always I came out of the appointment feeling relaxed and entertained. The ladies are great with the kids and it helps to have movies running.
Sep 25, 2016
I had a great experience like I always do whenever I visit
Sep 2, 2016
It was my first dentist's visit and I was a little nervous and scared but my hygienist patiently explained to me what she was going to do and the cleaning went well
Sep 2, 2016
I hadn't been to the dentist for a VERY long time so I was nervous, scared in fact. Everyone at Par-la-ville Dental made the whole experience incredibly easy and I would recommend them unreservedly to anyone. Awesome, just great. Thank you!
Sep 1, 2016
The staff was extremely friendly and courteous; which made my daughter feel very at ease. Great job ladies!
Aug 4, 2016
Just wanted to recognize Amanda, my son has been seeing a dental hygienist since the fall of 2014 just after his third birth day. For the 3 visits that we had my son refused to lay in the chair and would barely open his mouth for her to count his teeth much less clean them. After the 3rd failed visit our former hygienist recommend Par-la-Ville Dental of course I was skeptical but had to go. We walked into the office yesterday (albeit late, apologies again) and were greeted by smiling faces in a bright office. Amanda our hygienist was awesome she got Jalen into the chair, to open his mouth and cleaned, flossed and fluoride his teeth. I don’t know how she did it but I’m grateful. We then met with Dr. Brown another smiling face. I have found my son’s dental office and I very glad for you ladies in there. Thank you for making my child comfortable and taking the fear away.
Jul 22, 2016
My daughter loves going to the dentist because Dr. Brown and her dental staff make the visit very pleasant and are extremely pleasant. She explains every thing she is doing and always rewards my daughter for being patient and being a good patient. She even makes sure to tell the kids that they are doing a great job which makes them feel more at ease. Bringing my children to Par La Ville dental is one of the best decisions I have made as a mother and I'm glad I was referred there by a friend. Even when my daughter had to lose 4 of her front teeth, Dr. Brown was very proffesional and gentle and friendly. It made the process that much smoother.
Jul 8, 2016
Amazing team, amazing doctors! If you are looking for a new dentist, stop your search right now, I recommend Par-la-Ville Dental to anyone!!! Quick service, very good techniques and amazing work. Thanks again for your help!!
Jul 8, 2016
We had the best experience with Par-la-ville Dental. All of the staff were friendly and helpful. Dr. Brown was amazing with my daughter. She explained everything she was going to do before she did it and constantly checked to make sure my daughter was comfortable during the visit.
Jul 8, 2016
Excellent care. Good communication of care plan and next steps, highly recommend Dr Ira.
Jul 8, 2016
100% satisfaction with services rendered (Dental Checkup by Dr. Brown). Both the dentist and dental assistant were absolutely lovely. The checkup was thorough, speedy and informative. Even my daughter commented as we left, "Wow that was easy"! Also, the facilities were top notch!
Jul 7, 2016
Its a pleasure to come to Par-la-Ville Dental; everyone is professional, personable, well spoken and nice.
Jul 3, 2016
I do not have insurance and I called this practice (and a few others) to get quotes. I just wanted to know what a simple scale and polish would cost. The price I was quoted on the phone was misleading and bore no relation to the price they attempted to charge when I got there. Shay-Lee the hygienist was super efficient, friendly and very professional. I have no hesitation in recommending this practice, but if you don't have insurance, make sure you know what you will be charged before you sit in the chair.
Jun 10, 2016
Accommodating fast and very friendly service. The office is immaculate and modern and the chairs are oh so comfy. I enjoyed my experience.
Jun 4, 2016
Made my children feel very comfortable, didn't rush them, very friendly and competent service.
May 17, 2016
We have a problem...my 4 year old had her check up on Monday which went great!, but she wants to go back! second day in she cries she wants to go to the dentist! (I am not kidding!)
May 11, 2016
My kids love it, and I had a really good experience as well, thank you guys so much. 😆😆😆 will see you soon.
May 3, 2016
My daughter is always made to feel comfortable at Dr. Browns office. The staff are so pleasant and have a good rapport with children.
Apr 28, 2016
First impressions are everything and when I walked in I was highly impressed. The office is modern, organized, and most importantly, clean! So clean, you could smell it! The staff were very friendly, professional and happy. Dr. Brown was amazing and my four year old was very comfortable.
Apr 27, 2016
I wish there was a dental group like this when I was a kid, Maybe I wouldn't be so frightened now. Everyone made my brave 3yr old feel so Comfortable and secure! He can't wait to come back
Apr 20, 2016
Dr.Reiz is the most pleasant and most professional dentist I have ever had the pleasure of meeting. Also Anna who was at front desk was very professional and friendly she is an asset to the company. Never thought I would say I look forward to seeing the dentist.. that is until now :-)
Apr 14, 2016
overall the visit are good the only thing I don't like is every six month I have my month exam which is more funds to pay and not been notify first.
Apr 14, 2016
All staff were fabulous, patient and understanding knowing my fear I have of going to the dentist. Everyone made me very comfortable and relaxed. Hygienist excellent, Dr L excellent and funny makes you forget about your fears
Apr 14, 2016
Dr Janine was excellent as was her assistant. Everyone in the office was extremely pleasant and compassionate roward my 16 month old fearful daughter. Many thanks to your team for the excellent service.
Apr 9, 2016
Everyone was very friendly. Tammy was as usual a joy to deal with.
Apr 8, 2016
Everyone was nice and professional. But I especially like my hygienist, she compliments me on how good am brushing my teeth so it encourages me to keep doing good at it.
Apr 8, 2016
Shaylee has done an excellent job & very passion about her work....down to earth vibes all the time
Mar 22, 2016
Dr. Reiz and Amanda were very accommodating and helpful. It was a very positive dental experience.
Mar 22, 2016
Everyone was welcoming, friendly and professional.
Mar 17, 2016
Dr. Reiz was excellent. I was well looked after and he made the procedure go extremely smoothly.
Mar 17, 2016
Our dentist, Dr Janie Brown, was amazing with our daughter. The waiting room was perfect for a child. It was her first time to the dentist and she had a great experience. I felt rushed by the hygienist at the end of the appointment, as I was asking questions and she was eager to end the session. Would definitely recommend Dr Janie Brown and this clinic.
Mar 15, 2016
This was my daughter Kimura's first time at Par-la-Ville Dental. She thoroughly enjoyed her service there. She loves the decor and colors she thought it was very pretty. She said everyone was very friendly. Her service was done by Dr. Janie Brown and she was excited to be able to watch TV (thumbs up). She also met Shaylee the Hygenist and Rhiannon the receptionist:)
Mar 10, 2016
I always find that there has been no explanation of the costs and the bill seems to always be higher than my expectations. It would be good if the cost is explained prior to any treatment.
Mar 5, 2016
Receptionist was extremely pleasant. Very professional.
Mar 3, 2016
I was amazed to discover that a cleaning and exam is $359.00 and even with the BF&M Global Elite coverage my portion is $106. If I didn't ask any questions then I wouldn't have gotten a full explanation. I have to say that the young lady who served me on the desk appeared to be annoyed that I was asking for the cost of the services I received. Also she said that my future appointments would be listed on the bottom of my receipt and the appoint on March 14th was not listed. I will call Anna for clarification.
Feb 29, 2016
I received a phone call 15 mins before my appointment to check that I was still attending. I confirmed I was. Upon arriving at the dentist's I was told there was an emergency appointment happening and I'd have to wait. I would have preferred to have been informed this when you called before my appointment and told to come in half an hour later rather than sitting in the waiting room wasting time, which I could have spent at work.
Feb 24, 2016
Jahkeel really enjoyed his dental visit. He was a little scared at first; but I think that your service and environment made it comfortable for him.
Feb 22, 2016
Dr. Reiss is excellent and did a lovely job of correcting my overlapping bottom teeth with two cavities in between. My Mother is thrilled with the results! The new crowns feel really good and look beautiful. Both the dental assistants that worked with Dr. Reiss during my visits were helpful and had great bedside report as did Dr. Reiss! Anna is wonderful as always explaining the finance/insurance side of things and sliding in the appointments to fit my schedule. I have to travel to Boston and am so glad to have the permanent crowns in place before I go. Much appreciation to the whole team.
Feb 18, 2016
Thank you for a wonderful 1st visit.
Feb 17, 2016
the wait time should be addressed. Kids get very restless and most folks have other plans afterwards.
Feb 16, 2016
Dr. Ira is a dream come true!
Feb 16, 2016
Your entire team is awesome!
Feb 11, 2016
Kim is so helpful and pleasant. She came into the waiting area to see how Harli's mouth was doing since I had called a few times to say she was experiencing pain from her habit appliance. Kim offered suggestions that have been very helpful to avoid anymore soreness on that area. Shaylee made Harli very comfortable and also gave me helpful tips for flossing Harli's teeth. Overall,Harli had a pleasant experience.
Feb 6, 2016
Very professional staff. Great experience. Staff made sure tariq was comfortable
Feb 5, 2016
Responded quickly and thoroughly.
Feb 2, 2016
Amanda did an exceptional job on my teeth cleaning. She ensured that I understood exactly what was happening with my teeth and also was able to help immediate relief when my crown came off.
Jan 26, 2016
Your staff and facility are excellent. I had the opportunity to observe the staff members'interactions with a few children, and saw that they really care about making children feel comfortable and showing genuine concern forthem. The fine details such as showing movies in the treatment rooms helps to put patients at ease. I was sending messages to family and friends to commend your practice while Jahsiah was waiting to be seen!
Jan 23, 2016
It would be great if any wait times could be reduced or eliminated as they are even more inconvenient with children. The staff was fantastic with my son.
Jan 22, 2016
Dr. Brown is awesome. My son was quite nervous about the appointment but Dr. Brown helped him through it all. He was calm and even giggling. Thanks Dr. Brown!
Jan 22, 2016
Referred to you from Mitis for x ray Your staff are very friendly and efficient altogether a pleasant experience
Jan 21, 2016
Dr.Ira was fantastic and made me feel very comfortable.
Jan 16, 2016
The staff are always pleasant and my children do not fuss when I tell them that they are going to the dentist.. Angelino said that the young lady was very nice.
Jan 13, 2016
Very pleasant staff I enjoy coming to the dentist. My son Joshua said that she is really nice and gentle with my teeth.
Jan 13, 2016
The hygienist was excellent. She did not hurt my gums when she cleaned my teeth. The dentist was very welcoming and friendly. And Thank you to Anna for inviting me to join and scheduling my appointment. And last but not least, the green colour throughout the office is beautiful.
Jan 8, 2016
Excellent service from A to Z, thanks to Dr. Reiz and its team.
Jan 7, 2016
Great service as always. My son who is only 3 1/2 years is very relaxed and comfortable with Dr Janie brown and her awesome assistant. He talked about his visit to whome ever would listen
Jan 5, 2016
Excellent service with a little boy and a very banged up mouth! He felt very comfortable with the whole situation - thanks for being so caring!
Dec 30, 2015
It was an amazing visit all around. The wait wasn't too bad as I had time that day and there were great options in the waiting area for Lara to play with or watch. Once inside Lara was made to feel very comfortable. She was delighted and extraordinarily relaxed. She'd been to one dentist before...in short our experience here was super in comparison. Thank you Dr. Brown for bringing such a wonderful service to our Island home for our little ones.
Dec 30, 2015
This office is great and always warm and friendly. Everyone at the office is awesome
Dec 15, 2015
Anna and the whole team is awesome
Dec 15, 2015
The team at Par-la-ville Dental provide excellent service. From our warm welcome when we arrived, during our visit Dr. Brown and her assistant were very gentle and loving of my little one and the receptionist was helpful and pleasant on our departure. Will definitely recommend friends and family
Dec 11, 2015
When showing the children the tools used maybe have play ones and not the actual ones your going to use in their mouths. I noticed one tool to she my daughter how it worked/feel was put on her hand and mines, and we all know hands carry lots of germs.
Dec 11, 2015
The dental check up itself was fine with lovely dental staff and doctor but I was surprised and disappointed to get in the car (after asking for and receiving my 6 month next appointment card for my 8 year old son) only to be told by my son Nate that he had a cavity. I said no he didn't, no one told me that and we had got a 6 month appt. He said yes he did. So I got out of the car and came back inside to ask if this was true. Reception then shouted in to the examination room and they said "yes". I said "was anyone going to tell me?" and asked for an appointment for his filling. There was no offer of "sorry we missed that". Had my son not told me he had a cavity, we would have completely missed making an appt for a filling and would have assumed all was okay. Communication gap that needs improvement for the sake of patients. I still love Dr Janie!
Dec 11, 2015
Awesome place to visit & work !!!
Dec 3, 2015
The staff at Parlaville Dental are so professional. It was such a joy that when we arrived the receptionist without looking at her computer already knew Jalen's name. I will definitely recommend Parlaville Dental.
Dec 2, 2015
We love, Dr Brown office and her team! vaughn Jr hsbeen a patient since he was six years old. Now he is 18years old and loves going to the denist!
Nov 24, 2015
I found everyone very helpful, and was very grateful that my daughter was able to come and see the dentist as it was an emergency. Great customer service and I enjoyed how they explained to my daughter what was going on.
Nov 24, 2015
Dr.Brown was nice. Her assistant was making me at home and I was watching my favorite movie Paddington I did not want to leave ,and I like how they did it and the blanket and pilo was so comfortable. I like how you give toys out and thank you. Your's truly L'chey and Lorrie Outerbridge.
Nov 18, 2015
Everyone we had to deal with was good natured, but I had to wait 5 - 10 Min for the dentist to arrive. Otherwise was a good visit. Also need to let you know that the correct spelling of his name is Chioke.
Nov 18, 2015
Dr Brown and her staff are fantastic with kids! So glad we found this office! The friendly staff make going to the dentist a less horrific experience !
Nov 18, 2015
I THINK DR. IRA REIZ IS THE MOST WONDERFUL MAN ON EARTH. I HAVE BEEN TOLD BY OTHER DENTISTS THAT THERE WAS NO HOPE FOR ME AS FAR AS MY TEETH WERE CONCERN, BUT I SAW THE AD IN THE RG AND I SAID THAT I WOULD GIVE PAR LA VILLE DENTAL AND DR. IRA REIS A SHOT AND I AM SO HAPPY WITH THE SERVICE I HAVE RECEIVED THUS FAR. I HAVE TO HAVE A LOT OF WORK DONE AND I AM NOT A WEALTHY WOMAN BUT ANNA IS WILLING TO WORK WITH ME AS FAR AS A PAYMENT SCHEDULE GOES TO GET THE WORK DONE. I WAS VERY APPREHENSIVE AND UPTIGHT WHEN I FIRST CAME THERE BUT EVERY ONE IS SO NICE FROM THE HYGENIST RIGHT THROUGH TO THE DENTIST AND ALL OFFICE STAFF. I AM TRULY GLAD THAT I MADE THE DECISION TO COME TO PAR LA VILLE DENTAL AND I WILL BE SENDING MY FAMILY THERE ALSO. THANK YOU PAR LA VILLE DENTAL.
Nov 17, 2015
Amanda was excellent as was the Dentist.
Nov 14, 2015
All extremely lovely, wouldn't change anything. Super nice to 5 year old daughter too.
Nov 13, 2015
Both Amanda and Dr. Brown were very great with my 5 year old, making her feel very comfortable. Thanks
Nov 12, 2015
This dental clinic has professional staff, who are knowledgeable, friendly and outgoing. I would recommend them to everyone - adult and children.
Nov 5, 2015
CO-PAY IS TO EXPENSIVE / SERVICE IS EXCELLENT.
Nov 3, 2015
I had the impression that everyone who worked there really enjoyed working there. Which was great
Oct 31, 2015
Upon arrival, the receptionist should clearly greet customers and let them know that they can have a seat, as there is no sign in sheet. Also, if an appointment is going overtime, the receptionist should inform the customer with the approx. wait time as a courtesy.
Oct 28, 2015
Very pleasant in every way!
Oct 28, 2015
I came in for a filling with the new Dr Ira. He had me in and out in no time. The tooth feels fine. :)
Oct 22, 2015
Friendly staff, nice offices, good service.
Oct 15, 2015
The visit was good in many ways, however the charges were more than expected and when one considers $700 plus for a child's filling when the tooth is not permanent is excessive. No wonder the insurance is off limits to many. As an adult I normally pay $90 - $120, might be a good idea to let clients know they might be charged in the region on $700 plus when the email is sent out confirming the appointment. Thank you.
Oct 6, 2015
Amanda is FANTASTIC and makes the boys visit enjoyable for them. As a parent who feared the dentist (and still does) I appreciate greatly her warm approach and the way she shares information with them, including them in the discussions. 20 out of 10 to Amanda!!!
Oct 3, 2015
Thank you for making my daughters first dentist appointment so enjoyable. At 3 years old the visit could have been either a disaster or success, and I am pleased that it was the latter. This was due to the staff making my daughter feel welcome and relaxed throughout her visit. She enjoyed her visit so much that she is now telling me not to forget her next appointment in 6 months time! :) Thank you again!
Oct 1, 2015
Nice bright surroundings and very happy and professional dental nurses and dentist make the whole visit easy and as much as a pleasure as going to the dentist can be.
Sep 22, 2015
Overall service was great! I would and have recommended this dentist office. Only minor issue is parking but that can't be avoided.
Sep 22, 2015
Everyone was great! The cost was lower than " Positive Image" but more than I expected. That's probably because I neglected my teeth due to heavy work schedule. All said and done, I'm happy with my teeth. Very clean. She did a great job.
Sep 19, 2015
Dr. Brown and her staff were great and made the experience painless. Just one thing I'd note is that I wasn't aware upfront that Argus doesn't cover the nitrous oxide that was administered.
Sep 18, 2015
I would like to see the Finacial options explained and also is a recall exam done required at every hygenisit visit?
Sep 17, 2015
Awesome team! Thank you and keep up the good work .
Sep 17, 2015
I'm very happy to be able to have my family under one dental roof ... waiting excitedly for the arrival of dentists who are able to take in adults.
Sep 12, 2015
I find all the staff at Par-la-ville Dental to be very pleasant, and helpful. They are always very professional, and i feel confident in their excellent ability to care for and advise me in the care of my children's teeth. I always recommend them to my friends.
Sep 11, 2015
U guys are great. Don't need to change. Keep up the good work
Sep 10, 2015
i am so glad i changed over to you gals, she did an amazing job, i told all my staff how much i enjoyed my teeth being cleaned. i am very pleased.
Sep 9, 2015
I Loved Ana never met her before until I came and ask who was Anna she came and we met she was So pleasant on the phone friendly willing to walk me true my appointment on the time that was convenient to me very patios just that a lone made me feel very welcome And my Hygimest The Beast in 35 years that I am in Bermuda and I already have an appointment for my Husband then my Son also it was so Nice to have Dr Brown come also I got to meet her everything to my was excellent and professional love it and I will tell everyone about it
Sep 9, 2015
Everyone of your staff are very professional and make me feel so comfortable. I wish I had been coming to Par-La-Ville Dental long before I did, so pleasant. I am recommending my son to make an appointment with your dental service. I started coming to your office after bringing my grandson in for his visit. (no more sleepless nights before my dental appointments!) Thank you all again.
Sep 4, 2015
Everyone is wonderful and friendly! Great environment!
Sep 1, 2015
Great Service!! Everyone was so helpful and pleasant!!
Aug 27, 2015
Rogan always loves going to the dentist and is wobbling his tooth and waiting for the Tooth Fairy!
Aug 27, 2015
As always you made my little guys feel happy about going to the dentist!
Aug 27, 2015
I met my dentist Shaylee. She was extremely nice and when she realized she hurt me she would stop and ask how bad did it hurt.
Aug 26, 2015
I took my 18month old son due to some issues with his teeth...although he screamed down the place, the dentist remained calm and helped to keep my calm.
Aug 25, 2015
As the appointment was for my child I would have been pleased if during his treatment he was educated on proper hygeine and foods to avoid for better hygeine. Reiterated from a professional is great to back up Parents nagging.
Aug 24, 2015
It was my 2 year old's first dentist visit and it was excellent. Dr. Brown made her feel very comfortable, which made the unexpected cleaning a breeze. The TV was also a plus. :) Thank you.
Aug 20, 2015
It was our first visit and we could not have been more impressed, premises are great clean and cheery, staff are friendly and full of smiles. I went home and told my sister in law to sign her daughter up with you
Aug 11, 2015
It was Grace's first visit and Kim and Dr. Brown made her feel very at ease!
Aug 1, 2015
As with every visit in the last few years, the appointment was late and there did not seem to be any sense of urgency with the situation. Each person in the waiting room was about half an hour past their appointment time (from what they told me). Although the dentist herself was very pleasant, the "sorry for the wait" tends to fall on deaf ears when this is a regular occurrence. Good service, but for 11 o'clock there was far too much backlog already. More time clearly needs to be allotted for each appointment if everything is running over.
Jul 29, 2015
Thank you for the great that was giving during this challenging time for Dr. Brown I appreciated the follow up conversation.
Jul 28, 2015
Dr Brown and Anna have ever provided great service to me and my family as clients - Dr Brown is awesome! Great chair side manner and her staff mirror that. I wait patiently for the new Dentist so that I can transition once again to a one stop family Dental office. I always leave feeling, happy.
Jul 15, 2015
wonderful staff and Dr. Happy to refer friends and family!!
Jul 14, 2015
Everyone went above and beyond - much appreciated!
Jul 9, 2015
Caius loves coming to the dentist which was a big surprise to us. He spent the rest of the day showing off his new " Cars" toothbrush.
Jul 4, 2015
Anna, and Shaylee were both VERY helpfull. Thank-you Such a warm and friendly atmosphere and a beautiful new clean office!
Jul 2, 2015
Good service but I didn't like getting 4 teeth pulled as i was not prepared for it. I am very glad that she fit me in to get it done right away though. Although it would have been more comfortable with laughing gas, I am glad it was done right away as it would have been distressful waiting for an appointment, all the anxiety!
Jun 26, 2015
Happy with everything and everyone :):)
Jun 24, 2015
My hygienist was wonderful, very skilled and explained everything. Front reception staff are lovely and welcoming.
Jun 11, 2015
You have such a wonderful team Dr. Brown! I was so happy to see the lady at the desk. You are complete now! Thanks for the great service as always! :)
Jun 5, 2015
Your services and all staff are just GREAT! Thanks again
Jun 3, 2015
Hygienist made Brook feel very comfortable and at ease. She was very kind and gentle.
May 31, 2015
I would have to say Miss Shaylee Trott was very professional and explained about a few thinks I needed to know about my teeth. hopefully i will have a better check up next time. (less scalling) It would be nice to have parking especially if you are coming from a distance away and cannot walk to office.
May 22, 2015
Excellent Staff,Warm and Comfortable atmosphere
May 20, 2015
Nothing! I love this office and will continue to refer friends to your office! Thank you for keeping Vaughn Jr as a patience even though he went 18yr.
May 18, 2015
Before the consultation, it would have been nice to know that there was a cost and what it was.
May 15, 2015
Everything was excellent. For the payment options I didn't ask about them but in the past I have been informed that I could do online payment once I got paid. A blessing at times.
May 13, 2015
This was a visit for my 5 year old son. The envrionment is very welcoming and Dr. Brown and her assistant (sorry I cannot remember her name) calmed his nerves and made him feel comfortable.
May 9, 2015
Was a great service, thanks!
May 7, 2015
The appointment was good, only complaint was the waiting time. I waited 15mins past my app.
May 6, 2015
I love how you handled my daughter. Even though she was a little upset about the procedure you showed her a friendly approach to being a dentist and I loved it.
May 4, 2015
I was so pleased at how all the girls greeted my 2yr old son on his very first trip to the dentist. Dr. Janie Brown was amazing and very fast! For once a trip to the dentist was Painless!
Apr 30, 2015
Great experience, especially considering how nervous I was considering my daughter's previous dental experience at another dental office...Dr. Brown and staff were wonderful and my daughter wants to come back!!!!!
Apr 30, 2015
Dental x-ray capabilities at KEMH would be great so X-rays can be done while under anaesthetic for other dental procedures!!!!!
Apr 25, 2015
Amanda was very gentle, she explained the whole thing before she started. He did not complain during procedure but he did say he didn't like the sound of the toothbrush. He coped, however if you could have earplugs for the few who the noise freaks out.
Apr 24, 2015
My 3 yrs old daughter loves going with Dr. Brown... she is an excellent dentist and is great with kids.
Apr 23, 2015
love the nature vids - thanks for the change xx
Apr 21, 2015
Thanks for the wonderful service. You are all fantastic! Such a great office!
Apr 21, 2015
As new Clients of Par-la-ville-dental myself and three children who have had bad experiences at other dental services were greeted and treated like family. The full experience even before we arrived at the office from the arrangements made to have the four us booked in the same morning from the kind email and phone call appointment reminders from the informative way the explained what they are doing step by step instructions following referals I could go on and on impressed with the par-la-ville-dental family is a understatement. I recommend par-la-ville-dental from the first tooth to all your beautiful pearly whites when they are finished. There is no other dental practice for me and my family and friends but par-la-ville-dental service.
Apr 16, 2015
Amanda was my hygienist and was both professional and helpful. Will refer friends to the practice.
Apr 16, 2015
The atmosphere was nice. I really enjoyed having the tv playing. Its awesome to occupy your time in the dental chair n not be bored out of your mind waiting on your cleaning to be done. Awesome! !!
Apr 15, 2015
Everyone is so friendly and professional.
Apr 10, 2015
Anson was very comfortable. I will not change a thing. Mommy was quite pleased.
Apr 8, 2015
Can present more information on dental care. An example is if a parent finds out that a child has cavities, then maybe showing proper brushing and flossing techniques.
Apr 7, 2015
I have no complaints only positive - fantastic staff- always friendly and smiling - they help to make each visit a pleasure (even if it is for a filling) :)
Apr 1, 2015
I found the appointments very, very expensive. Several seals had to be replaced, and when they were first done we were encouraged to have it done at the dentist, rather than government, as you did a better job, and at no point was it explained that they would have to be redone. This is the first I have heard of then having to be redone less than a year after they were first done. In addition, I found the charge of $83 for some scale removal as part of Oliver's check up appalling and not explained at all. At no point was excessive scaling mentioned by the technicians. Technicians and facilities were great, but we are going to have to really evaluate the cost of staying at the practice.
Mar 31, 2015
my teeth felt great after my treatment
Mar 28, 2015
Dr. Brown and her team provide an excellent service. We are very pleased with how patient and kind they are with our son.
Mar 27, 2015
All staff are very friendly.
Mar 25, 2015
My husband and I were very pleased with our daughter's appoinment. We plan to refer others to your office. On our next vist we woudl appreciate a bit more information as to how her teeth will develop and if the denist has any concerns.Overall excellent!
Mar 19, 2015
I was treated very good and appreciate the staff at the dental office. No complaints from me just thanks and praises..
Mar 19, 2015
It was a pleasure. I am impressed by everyone and the facilities.
Mar 11, 2015
My daughters best first experence
Mar 7, 2015
It is always a pleasant experience. My son is 4 yeas old, and has had work done on every molar in his mouth (6 teeth all together). A colleague asked me if he was now scared of the dentist because of how much work he's had done, and I told her, no, he actually LOVES going to the dentist!! Great Job!
Mar 6, 2015
I thought the office was very clean and the toy area appeared to clean and fresh looking. I appreciated that for my son's use. The front reception team were lovely and helpful and the dental team were informative and excellent with my 2 year old. I was very impressed, and happy my son was accepted as a patient!
Mar 6, 2015
Dr. Janie & staff are wonderful. My daughter loves the special treatment (comfy blanket, cuddly toy & movie star sun glasses - and of course the toy drawer!)....wish my dentist appointments were like that when I was a kid!
Mar 5, 2015
I have already referred you to family and friends
Mar 4, 2015
Excellent dental practice with excellent staff!!! Nadhira was most happy and comfy to be there and so was mommy :)
Feb 26, 2015
I like the nice smelly candles
Feb 25, 2015
Excellent facilities and staff are very friendly. Great experience!
Feb 23, 2015
Explain to the children everything you are about to do before you do it. Child and parents will both know all the steps of the checkup.
Feb 20, 2015
Love the new office. So far our visits have been fantastic. Efficient and friendly with no stress for the kids.
Feb 20, 2015
It was an awesome visit! Thank you very much.
Feb 14, 2015
Everyone was happy and helpful. Thank you.
Feb 11, 2015
going to the dentist is not one of my favorite things to do. However everyone at the office were very kind and understanding of my fears and went over and beyond to make my appointment a success.
Feb 10, 2015
During my visit I met Amanda for the first time and she was great! She was friendly and made me feel comfortable. Any question that I had for her she answered so I could understand. Thank you very much.
Feb 3, 2015
It has been a very good experience and my looks forward to coming to see Dr Janie
Jan 29, 2015
It was a great visit, my 3 year old was the patient and he was made to feel very comfortable, Dr.Brown was very kind with him, there was a cartoon movie showing on the tv that the dental bed faces (which I think any child would appreciate and it helps to distract them if they are not a fan of having their teeth cleaned), and he and loved his little bag of goodies at the end of the visit, that was a nice touch.
Jan 27, 2015
I wasn't happy that I was not allowed in with Matilda - at least I should have been consulted about this by phone first. The situation last time was not down to me being there, or not being there but rather that she saw the nurse instead of Dr Brown and the situation went down hill from there.
Jan 20, 2015
Everyone and the service was 5 stars!
Jan 16, 2015
Great service and extremely understanding of children's needs. Thank you !
Jan 16, 2015
Great first experience! Your office was in every way a delight to work with. Anna was great before I even stepped foot into your office. Dr. Brown was fantastic. My child had a fantastic experience. Thank you for your practice and your services. Our family looks forward to being long-term clients. One thing that I thought of after the visit: My son loved the movie that was on the screen as he was in Dr. B's chair. It was showing "Maleficient" which was a Disney movie staring Angelina Jolie that he saw over the Christmas holidays with his cousins. If it had been his 4 year old twin sister in the chair, she would have been terrified. She ran out of the room from the movie over the holidays. Maybe there could be a choice of movie for younger or more sensitive kids? Or parents could bring their own DVDs that they know the kids like? Thank you again for your practice and even for asking for my feedback in this survey! You guys are wonderful! Kind regards, Michelle Jackson
Jan 8, 2015
Akil's words: "They are the best dental people in the world!"
Jan 2, 2015
Wonderful service and great staff.
Dec 31, 2014
All the staff were friendly and made you feel welcomed which made it easier for my son.
Dec 19, 2014
Ideally, if the movies could be heard, or even back to the nature programmes so doesn't matter going from one to another and stopping and starting. There were movies playing the kids hadn't seen and they were desperate to watch but couldn't hear in the reception or in the treatment room. Tried to get them to read instead since didn't make sense just seeing and not hearing films they had not seen. Perhaps Mr Bean that doesn't need audible, or charlie chaplin or tom and jerry. Otherwise, the nature programmes you had at the other location were always a winner. Congrats on the new space.
Dec 19, 2014
Great decor and services are provided at Parlaville Dental...children are made to feel comfortable and all the little extras (i.e. - up to date movies, toys and a stuffed animal to keep you company while you undergo your procedure ect) help to make you feel comfortable and relaxed. I would definately recommend thier services.
Dec 18, 2014
I have been impressed by the services provided to my two children thus far. As such, I have and will continue to use Parlaville Dental and refer their services to others.
Dec 18, 2014
Amanda was very nice and my daughter loved the service provided and the painless teeth cleaning.
Dec 14, 2014
I requested later appointments, so my kids aren't missing out on critical learning time. (Preferablly After School)
Dec 12, 2014
Everyone was great! Awesome team. Excellent service.
Dec 12, 2014
Everyone was fantastic as always! Merry Christmas!!
Dec 12, 2014
My daughters visit went better than expected thanks to your child friendly staff, especially Dr. Brown herself. It was good to see her do the frontline care as opposed to a hygienist cleaning my daughters teeth. Environment was nice and bright and child friendly as well.
Dec 11, 2014
Excellent as always Dr. Brown. See ya in 6 months!
Dec 10, 2014
love the new facilities and the 'kid-in-school-friendly' hours!!
Dec 5, 2014
Ana was extremely helpful. I called at the last minute to get some paperwork signed and she scheduled us for that same day even though we did not have an appointment.
Dec 5, 2014
I am always very pleased with Dr. Brown's approach when treating my daughter. Dr. Brown is able to relate to kids on their level and make them feel comfortable. I really appreciate her good-humored nature. I like the new dental office...very bright!
Dec 5, 2014
Happy with the service and our kids are happy!!
Dec 5, 2014
Very pleased. Only suggestion is that the hygienist could have/should have explained more to my don as she was working. It was his first visit to the dentist and although she was very kind, she didn't explain what she was doing, she just did it.
Dec 5, 2014
I was very pleased. I will recommend Par-la-Ville Dental.
Dec 5, 2014
This is a great office and I had a really good experience.
Dec 5, 2014