Park Family Eye Care
"Our family will take care of your family's eye care needs"
539
Reviews
Excellent eye evaluations each time we go to Park Family Care. Dr Bill Park has treated our family with eye exams for over 25 years.
Nov 22, 2019
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Took my semi emergency problem first thing in the morning. Feeling much better. They are always pleasant to deal with
Nov 6, 2019
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Very friendly and professional
Nov 6, 2019
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Always a great job! Dr. Bill and his entire staff are always on time and very knowledgeable about eye care, symptoms and current trends. Fantastic selection of frames and contact lens and sunglasses to chose from! I’ve been going to Park Family Eye Care for over 25 years! Keep up the great work!
Oct 25, 2019
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Dr. Quentin is so knowledgeable and friendly. I appreciate all the time he took to provide great care!
Sep 23, 2019
Dr. Lena was so helpful. She took the extra time to not only help me find the best contacts for me but my first new glasses in 5 years! She was so knowledgeable and I love my eyewear!
Sep 20, 2019
I have trusted my eye site to Park Family Eye Care for the last 8-10 years. And being at risk for certain age-related conditions, I wouldn't trust anyone else to care for me. The Doctors and supporting staff are technically up-to-date, use the latest diagnostics, and clearly understand what's occurring and how to prevent and treat. Don't trust your most precious gift to anyone else.
Sep 4, 2019
My first visit to Park Family Eye Care was even better than expected. I was treated with courtesy, handled with professionalism, and thanked appropriately for my business.
Aug 10, 2019
My eye exam at Park Family Eye Care was my first comprehensive eye exam in my life. They were friendly, thorough, and made me feel comfortable during the process, and Im excited to get my glasses.
Aug 3, 2019
I left office feeling I just had the best possible eye exam I have ever had.
Jul 18, 2019
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I arrived early, before the the shop was scheduled to open. Dr. Park was at the door letting me in. Everyone was extremely nice and very professional. I'm happy I selected Park Family Eye Care.
Jul 17, 2019
Always pleasant and helpful staff; Dr. Lena is wonderful, very helpful and when picking out frames she is honest about how they look on your face.
Jun 14, 2019
Very friendly and organized is how I would describe my visit. The staff were very efficient during the paperwork stage through the entire examination. The Dr. didn't try to sell me a new prescription and honestly told the glasses I had were just fine. Thank you, Ernie Fenske
Jun 10, 2019
Great informative check up with friendly environment.. excellent selection of glasses would recommend to anyone
May 11, 2019
Prompt and courteous service is always appreciated. Thank you for making me feel valued.
May 11, 2019
Very helpful and friendly staff. Never felt pressured. Great team.
May 8, 2019
Dr. Bill Park has taken excellent care of our vision needs for over 35 years. He is excellent and so is his team of Dr. Quentin and Dr. Lena.
Apr 29, 2019
Always thorough and expedient review.
Apr 28, 2019
Dr Quentin Park does a great eye exam and is very knowledgeable and thorough.
Apr 25, 2019
I always get great care at Park. Everyone's do nice.
Apr 24, 2019
Park Family Eye Care has all the tools essential to making an appropriate diagnosis of my eye health. I have been seeing Dr. Bill for over 40 years, and have always been amazed at his knowledge.
Apr 12, 2019
Could not be a nicer experience - I will definitely recommend Park Family for eyecare to anyone I can .
Apr 1, 2019
I am always pleased & delighted with the thorough exams and professional caring demeanor of the staff at Park Eye Care. Dr. Bill Park is wonderful.
Mar 22, 2019
As usual my annual eye exam went very well. I can't say enough about my doctor and the professionalism that she provides. I look forward to my next exam.
Mar 20, 2019
Always very knowledgeable and friendly people, everything moves along very fast and your on your way before you know it.
Feb 19, 2019
Everything about my experience is positive. From email and text reminders about my appointment to a very nice and convenient office. My exam was done at the scheduled time, Dr. Park was very pleasant and thorough in his exam and was very attentive. Also they went above and beyond in working with me and my insurance with my lenses. I couldn’t be more pleased.
Feb 14, 2019
The staff is always so friendly, I recommend them to anyone with eye issues.
Feb 6, 2019
Really great service hardly any wait time
Jan 23, 2019
Great place and wonderful staff!
Jan 21, 2019
Have been going to Dr Park for many years and look forward to seeing him. He takes good care of my eyes! He is also very pleasant to associate with.
Jan 20, 2019
Great seeing doctor Park. I always learn a lot about my eyes and medications every time I go.
Jan 18, 2019
Dr. Park was excellent with my nine year old son. He had patience, and explained everything well to both of us. We highly recommend Park Family Eye Care.
Jan 5, 2019
Always a pleasant experience seeing Dr. Bill Park for my annual exam. He does a thorough exam and I leave confident that he didn't miss anything. He always helps me pick frames that I get compliments on and feel good in. Office staff is very friendly too. I have been coming here for 20 yrs or more.
Dec 15, 2018
Excellent professional service in every way!
Dec 14, 2018
Always great to work with, quick to respond to questions, very friendly and informative.
Dec 5, 2018
This was the first time I have been to an eye doctor in over 14-years! I was very impressed of how technology helps with figuring out the eyeglass and/or contact prescription. This place has the technology and everyone was very friendly! The doctor helped me tremendously. Since I hadn't been in so long my exam and glasses were a little expensive, but it was well worth it since my insurance will take care of some of the costs. I would recommend this place to anyone who's looking for a family friendly place with great technology and service!
Dec 2, 2018
Dr. Lena is so kind & patient. She will give you a complete exam & explains & answers any question you have.
Dec 1, 2018
Fast friendly and professional!
Nov 21, 2018
Park Family Eye Care is the ultimate family/local business. They are personal, caring and very professional. I trust my eyes to no one else.
Nov 17, 2018
The receptionist was clearly unable to use a phone properly and became upset and even more unprofessional when I asked her, on six different occasions, to please speak into the phone so I could hear her. When she became upset with me for asking her to speak into the phone, she then began to speak extremely fast and run her words together. Finally, she failed to follow-up with my insurance provider and failed to get back to me with a response. I had to call back and ask for them to follow-up with my insurance provider again, which a different person finally did. The doctors and technicians were professional and good to work with, however the receptionist, who is the very first person you interact with, was terrible and should be fired.
Nov 13, 2018
Staffs are kind. Dr. Lena gave very kind and detailed explanation.
Nov 10, 2018
Very professional, thorough & friendly!
Oct 24, 2018
Always happy with appointments here. Thanks!
Apr 16, 2018
Park Family Eye Care has a great friendly caring staff!
Apr 4, 2018
Park Family Care has been our only eye care specialist for over 25 years. We trust our vision to no one else. Dr, Bill has been our provider, and now Dr Quintin has recently given me excellent vision/eye care. We will continue to receive our vision/eye care from Park Family Eye Care.
Apr 1, 2018
I continue to have a great experience at Park Family Eye Care in North Aurora. The entire office staff and Doctor's do an amazing job of providing services and making you feel that they have your best interest at hand. I would highly recommend them to anyone needing eye care services. Thank you Park Family Eye Care! Gary Urwiler
Mar 28, 2018
The team here is top class, they really treat you good. Service is excellent!
Mar 23, 2018
Dr. Park always has the latest technology to use during my annual eye exam. I have total confidence that, if there is anything wrong with my eyesight, he will see it.
Mar 5, 2018
Excellent eye care! The doctors make my kids feel comfortable and explain everything along the way. Attentive and friendly staff as well. Would definitely recommend!
Mar 5, 2018
Over all I was happy with MY experience with Park Family Eye Care. It was a quick and easy appointment. Everything you would expect really. The reason I am giving 3 instead of 4 or even 5 stars is because I was not to happy with the way they talked to my son. This was his first time getting his eyes checked at 5 years old. He was very nervous, overwhelmed and he overreacted. I admit my son's behavior was less to be desired. I just dont feel that what the Dr. was saying was helpful at the time. I understand that he was trying to help. I just know my child and know less is more in situations like this. In the end my son's eye exam was done. Everyone was helpful and nice. Hopping next time things will go better all around!
Feb 25, 2018
Prompt and Friendly Service As always, both the doctor and staff were wonderful. My experience was great and I would recommend Park Family Eye Care to others.
Feb 21, 2018
I've been going to Park for a few years now. I appreciate their one-on-one care and thoroughness regarding my eye health. They know me by name and go out of their way to answer my questions and concerns.
Feb 19, 2018
Friendly and knowledgeable. Been coming here for years because I like the people
Feb 18, 2018
Very professionally done online presentation
Feb 15, 2018
Everyone is very friendly and helpful, fast and efficient service
Feb 14, 2018
Dr. Bill, Dr. Quentin, and Dr. Lena are all fantastic. Scheduling my annual eye exam is always easy. The office staff is friendly and knowledgeable. I am confident in my eye health and my vision in their care.
Jan 30, 2018
Always great. Very courteous and professional
Jan 27, 2018
In and out and on with our day. Thanks!
Jan 24, 2018
They make you feel like part of the family
Jan 6, 2018
I have went to Park Family Eye Care for a few years now, the entire staff has always been friendly and helpful. They have always been knowledgeable and trustworthy, which is a big thing for me because I have been to places where I don't think they knew what they were doing but always trying to upsell.
Dec 17, 2017
Very Knowlegable will assisting the ordering of glasses and helpful in picking out frames. Dr Park has a nice selection this year of fashionable ladies frames. Doctor did that eye exam with very through and helpful.
Nov 19, 2017
Everyone in this practice is friendly and professional, would recommend.
Nov 5, 2017
Great, family run business! Everyone is very professional and very friendly!
Oct 19, 2017
You guys and girls are the best
Sep 25, 2017
This was my first visit to Park Family Eye Care and I'm glad I chose to go there. Everyone was very helpful in my eye care process from testing through glasses selection.
Sep 14, 2017
Came to the office with some health concerns and for an annual exam. The fears about my health were quickly dispelled and resulted in a minor change to my prescription. Quick, friendly, professional service with a smile (and a few laughs). Love this place!
Aug 26, 2017
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Many doctors refer to their practices as 'family care'. Doesn't earn them the badge though. Each and every visit to Park Family is the same as a caring family member looking after you and your best interest. That feeling will not be lost on you not matter how many years you visit Park Family Eye Care.
Aug 20, 2017
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Great customer service and friendly staff.
Aug 8, 2017
It is always a pleasure. Staff is very friendly and knowledgeable.
Jul 16, 2017
Professional. Personable. The doctors and their staff are welcoming and positive.
Jul 10, 2017
I love Park Family Eye care. Everyone is helpful and very pleasant.
Jun 25, 2017
Dr. Lena is the best! Extremely knowledgable, very helpful and always friendly. Same goes for all of the staff at Park Family Eye Care. Thanks, and keep up the good work.
Jun 24, 2017
Always a pleasure to interact with everyone in this office, especially Dr. Bill Park.
Jun 24, 2017
Great family place with great Doctors. Highly recommend
Jun 20, 2017
Dr.Park is interested and concerned with his patients eye health and beleives in a holistic approach to eye care.
Jun 17, 2017
DR. PARK AND HIS EMPLOYEES ARE ALWAYS WELCOMING, PROFESSIONAL AND THOROUGH. I'VERY BEEN A PATIENT FOR OVER 25 YEARS.
Jun 17, 2017
Clean, pleasant office; employees very nice and helpful; Dr. Lena great.
Jun 16, 2017
I received excellent care by everyone at Park Family eye care. Everyone was very professional and knowlegeable.
Jun 1, 2017
You guys are always great. The service is fantastic, staff friendly and even with the scheduling mix up you fit us in. THANK YOU for being a wonderful local provider. No more driving to Glen Ellyn for our exams :)
May 31, 2017
Good, professional care. Nice people. Quality products. 😎👍🏻
May 21, 2017
I was needing an eye exam as well as new glasses and decided to try Park Family Eye Care from some of the reviews they had received. I can state that I also highly recommend them too. The exam is very through and a more complete exam than I've ever had anywhere else. Once I ordered my glasses I was told they would be in within the week and I could come in without an appointment to get them and I did. Very pleased with every step.
Apr 27, 2017
Facility was nice and pleasant. First room I was in had a rocking chair on rollers and was low. I needed help getting out of it and definitely NOT a good choice for people not in their 20's. Exam was professional. The selection of glasses was high end and when I added the Transition and Visilux and cresiol the price was $1,000.00 for a single pair of glasses which I thought was outrageous. Took the RX and will go somewhere where the pricing is more realistic. Do not plan on returning to Park.
Apr 20, 2017
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I had a good experience. There had been a glitch in scheduling so my appointment had been inadvertently cancelled, but the staff worked together to be sure I was still seen in a timely manner and didn't have to reschedule. The exam is thorough.
Apr 17, 2017
Always a wonderful experience .
Apr 16, 2017
We love Park! Easy to get an appointment, great family feel, and on time appointments😁
Apr 1, 2017
It is my opinion that the Park family has a genuine interest in my overall health. They respect my time and continued eye health in a preventive maintenance style. I recently had an appointment, which I have been putting off for many months, and have a greater respect for their desire for my eye and overall health.
Mar 16, 2017
The entire process was very comforting! Exams were competed in the time allotted.
Mar 11, 2017
I was very pleased with the personal care the staff provided. After the tech ran the initial tests the doctor came in and continued the visit. Dr. Park was very pleasant and easy in his demeanor. I was happy to work with them and look forward to getting my glasses.
Mar 6, 2017
I had my first opthalmologist appt the other day and was pleasantly surprised. Best eye appt I ever had and the Drs and staff were great and so professional!
Feb 20, 2017
Dr. Bill Park has always had the latest technology to test my eyesight. I have total confidence in his knowledge of optometry and have trusted him for many years.
Feb 15, 2017
Excellent! Treated with respect. Very light hearted yet thorough. A little expensive but you really "get what you pay for". I would pay a little extra EVERY TIME when it comes to my eyes. GREAT JOB!!
Feb 12, 2017
Everyone was great, fast service and pleasant people. I would recommend to others.
Feb 9, 2017
From the time I filled out the online request form for an appointment to the time we left, the staff here truly was exceptional. They were fast, polite and went above and beyond my expectations. Visiting the office, even for the first time, the staff made it seem like we have been going there for years. I'll happily recommend this place to anyone who is looking.
Jan 25, 2017
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I am always pleased with the service provided by Dr. Lena Park
Jan 19, 2017
All went well. I have no complaints. Everybody is really nice over there.
Jan 18, 2017
I would highly recommend any eye doctor in this practice. They really have the family feel there, I don't feel like just another number.
Dec 17, 2016
So professional and so good! Dr. Lena is the best!
Dec 7, 2016
My first visit went well. The exam was thorough and the results were properly explained.
Dec 4, 2016
The best eye doctor's out there. Have the latest equipment and are super friendly. They really care about you.
Dec 2, 2016
excellent visit, exam and outcome
Nov 16, 2016
Up-to-date technology for a complete and thorough exam. Family practice that is friendly and helpful.
Oct 19, 2016
Great practice! Dr Quentin was friendly and offered advice throughout our visit! Frond office staff was equally courteous and made us all feel welcome! Great Family business!!!!
Oct 1, 2016
As much as I hate getting my eyes checked I love your practice people are wonderful I think you
Sep 22, 2016
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Hi Bill they took some pictures of my eye with some dye in my hand and you were right broken blood vessel sending me to Wheaton eye clinic to see Dr. Gregory Fenton on Tuesday
Sep 5, 2016
Very professional, thorough, friendly staff!
Aug 31, 2016
everyone was very friendly and quick to help. I know what I wanted and got exactly I needed.
Aug 22, 2016
Everyone was polite, and the doctor was professional and helpful.
Aug 20, 2016
As usual the visit was great.
Aug 7, 2016
I know I needed glasses. But was shocked at the cost. I am on a fixed income and must watch my budget.
Aug 4, 2016
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Everybody at Park works together to make it easy for me.
Jun 26, 2016
Love Park Family Eye Care. I take our entire family here. Dr. Lena is very thorough and the whole staff is friendly and proactive and competent.
Jun 22, 2016
My last time at Park Family Eye care. was fine: everything was handled quickly, with virtually no waiting, and my need was filled.
Jun 21, 2016
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I was told that my medical insurance would cover the ~$150 medical tests which I still am not sure what they did, but after the visit I asked why I had to pay the $150 and the assistant told me that "IF" covered I will get a check back in the mail. I felt for the $150 out of my pocket that was not covered by my eye insurance the care was not worth it.
Jun 20, 2016
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The staff is always courteous and professional. Dr. Bill Park is thorough and yet very personable.
Jun 11, 2016
Nice office, friendly and knowledgeable staff, Dr. Lena is great.
Jun 8, 2016
Dr. Lena did a very thorough exam and took the time to explain things well. She was very professional and listened to all the issues I had with my vision. Even though this was my first visit here, Dr. Lena made me feel comfortable and genuinely showed care for my concerns. The office staff was very friendly. I would highly recommend Park Family Eye Care to everyone.
Jun 2, 2016
I always enjoy my appt with Dr Parks.
May 29, 2016
Very positive and rewarding experience! Thanks
May 28, 2016
I was impressed with the service I received on my last visit.
May 5, 2016
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This practice came highly recommended by my wife who has been a patient for a couple years now. I decided to stop procrastinating and make an appt. Well, I was so happy I did and upset with myself for not calling sooner. From the moment I entered the office I was treated so wonderfully by all the staff. In particular I would like to acknowledge and thank Dr Park (Father), Jordan, and Karina. They were all integral in making my first experience very pleasnt and memorable. I was particularly impressed with how much time Dr Park took with me. He was so thorough, patient, interested, and friendly. Jordan and Karina were also exceptional and made it a completely satisfying experience from start to finish.
Apr 22, 2016
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Excellent! Always have a wonderful time !
Apr 10, 2016
very professional and personable I would highly recommend
Mar 24, 2016
Always a great experience. Glasses and prescription always a perfect fit. Dr. Lena is excellent
Mar 21, 2016
I had comprehensive excellent care. Dr. Lena gave me excellent care.
Mar 19, 2016
Great! Quentin is fantastic! Always taken care of
Mar 18, 2016
Thanks. Dr. Parker was very professional. I was in good hands.
Mar 16, 2016
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A wonderful staff who met our needs to have a quicker appointment than normal due to having to leave for school pick-up. I appreciate their willingness to accommodate us. Kaden, my 5 year old, left feeling happy and excited! Dr. Lena was very kind. One small comment, as one who is very sensitive to perfumes and fragrances, the office had an overwhelming fragrance in the air from air fresheners, that gave me an almost immediate headache. But, that is my only "complaint" as everything else was wonderful! Leah Leman
Mar 10, 2016
Dr. Parks crew always is top notched! Thanks
Mar 6, 2016
Never in my life have I left a medical office in a more confused and frustrated state! When I was asked during the initial minute of the exam to sign off on the tests to be done, how was I supposed to know which of them would be necessary for my situation? Instead of shuffling me from room to room and test to test, it would have helped tremendously if I had been given an assessment of my current situation BEFORE the tests were performed. Then a correlation could have been made between my situation and the necessity of a particular exam. That would have made some sense to me. While the care I have been receiving from Dr. Bill has always been top-notch, I don't believe I obtained an adequate explanation of the diagnostic techniques utilized before they were employed.
Mar 5, 2016
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Everyone at the office was super friendly!
Feb 29, 2016
I've been seeing Dr Lena for years. Always a good experience. In and out timely.
Feb 28, 2016
EXCELLENT KNOW THERE STUFF GREAT TO DEAL WITH
Feb 26, 2016
Very friendly staff, knowledgeable doctors, very happy with the experience.
Feb 24, 2016
I feel the staff there is very pushy with all the "extra" tests that are not covered by eye insurance. They want you to pay up front and wait to get reimbursed. I feel the option should be given to the client, but not pushed by every single staff member every time you go. And after they are suggested to the parent, railing on the minor about should not happen as they do not get to make the decisions. I do not think I will be coming back. Staff is friendly, and I like them but I will not be guilted into extra tests. If I say no, that should be end of discussion.
Feb 18, 2016
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Long time customer with very friendly and knowledgeable staff
Feb 17, 2016
I showed up 1/2 hour early due to snow..The staff greeted me promptly and was able to start my check up early. I appreciate the friendly, courteous staff and especially the conversation with Dr. Park. He likes to give as much information as possible re: my eye condition. It seems that I'm stabilzed for now...and I appreciate hearing this news...since I was worried about hearing that my eyes had gotten worse. Dr Park is such a positive, energetic doctor and seems so interested in his patient's welfare. Thank you for caring.
Feb 15, 2016
Always a positive experience knowing the expertise of Dr Bill Parks.
Feb 13, 2016
Everyone was friendly and everything was explained in detail. I appreciated being treated as a valued patient vice just another number.
Feb 13, 2016
Very thorough and great professionals who know their "stuff!"
Feb 11, 2016
Friendly and knowledgable staff.
Feb 11, 2016
Good services.. I'm very please with my visit
Feb 8, 2016
Most thorough exam I ever had and the actual Dr helped me fine glasses! Wonderful!
Feb 8, 2016
I love going to Park Eye Care! The staff are the nicest, kindest and caring group ever!! Thank you for the genuine kindness that is shown to everyone who walk strough the door!
Feb 5, 2016
A pre-visit assured me that the insurance that I had would indeed cover the exam, the lenses and the frames. I should have been told at that time that the lenses were not included in the insurance -- even though my printout says that they are with a $25.00 copay
Feb 4, 2016
Just wish my insurance Cover the expense of my safety glasses Other than that your office is really nice
Feb 1, 2016
Always excellent...I have going to Dr. Bill for 40 years...
Jan 22, 2016
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Thanks for taking care of my 7 month old son, Carl.
Jan 13, 2016
Dr. Quentin is great! He explained things well so that I could make the decisions I needed to make about my glasses and contacts. I have already referred a co-worker and I will continue to do so.
Jan 8, 2016
Our Dr. was. VERY thorough,pleasant, and informative. My thanks to her.
Dec 30, 2015
Have a wonderful Merriest Christmas everyone!
Dec 25, 2015
I've known Bill Park for many years and he provides excellent service to his customers. He is also a kind and generous person to his community.
Dec 23, 2015
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Love Dr Park. He is a wonderful doctor. Very knowledgeable.
Dec 10, 2015
It is always good to see Dr Park for my annual eye visit. This was the first time I had the opportunity to work with Veronica......she was fun and put me at ease immediately. Have a wonderful year! See you all again next fall...... Patti Lohr
Dec 2, 2015
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All of the ladies are very pleasant. Appointment time was honored and I was out within an hour.
Nov 30, 2015
Dr. Lena was great. It was our first time there and she was so kind and thorough. Office staff was friendly too.
Nov 6, 2015
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Dr. Park always thoroughly explains everything and keeps a good eye on my family history. I do recommend to others when given the chance!
Nov 4, 2015
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Happy with service and visit.
Oct 30, 2015
Very personal and professional
Oct 20, 2015
Absolutely great. Very satisfied. Glasses arrived practically overnight, it seemed Actually examined on 10/06 at 2 pm; arrived on 10/08 early am. Outstanding service. Dr Lena was wonderful as were all of the office staff.
Oct 8, 2015
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My first appointment with Dr. Quentin Park went very well! I felt that the Dr. explained my situation with my vision and also explained my options for purchasing frames and lenses. This was a good beginning to my relationship with Park Family Eye Care!
Sep 23, 2015
They were very friendly and easy going, especially....MY DAUGHTER! :)
Sep 17, 2015
Everything was excellent. Only concern relates to the high cost. Glasses were over double of what I am used to paying.
Sep 16, 2015
Loved Dr. Bill. I've never been to the same eye doctor twice. I will be coming back to this office as long as my insurance is accepted. Very great experience.
Sep 6, 2015
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Always welcome and professional. A great eye clinic. Knowledge of eye care a great comfort to me. Comfort for patients wonderful
Aug 29, 2015
Great staff! So glad we found Park Family Eye Care!
Aug 28, 2015
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Dr Bill Park and all of his staff are exceptionally nice people. It is a pleasure to visit their clinic.
Aug 26, 2015
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This was daughters first eye exam. She handled it well because of your great staff.i typically go to lens crafters for my eye exams. I am so impressed with the service that you provide. I will be setting an appointment for myself asap. Keep up the great work!
Aug 15, 2015
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I was really impressed of the service I received and would highly recommend your office to anyone.
Aug 11, 2015
I have loved you guys for the last 20 years!
Aug 5, 2015
Excellent service. I travel from Lisle to see Dr. Park because I am so satisfied with the care I receive there. It is well worth the drive to North Aurora.
Jul 27, 2015
Everything was great. I appreciated the professionalism and quality of services that were given during my visit.
Jul 21, 2015
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Everything was great. I was a little frustrated to have to come back in to have my glasses fitted/adjusted a second time, but you guys fixed them promptly and well when I did come in. The eye exam that you give is more thorough than anywhere else and I feel I am truly in the care of a professional. Thanks!
Jul 9, 2015
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I came in without an appointment due to something bothering my left eye. Dr. Quentin got me in with virtually no waiting time. He diagnosed my issue, provided medication, and told me why it happened.
Jun 29, 2015
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The team at Park Eye Clinic is very efficient, kind and prompt. Great service!
Jun 12, 2015
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Dr Quinten is great. Very helpful and took time to interact while still explaining what he needed too during appointment.
Jun 10, 2015
I was very pleased with my appointment. I wasn't expecting such a thorough exam. I was also impressed with all the detailed measurements that were taken by the Dr. herself.
May 30, 2015
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Dr. Quentin Parks was very friendly, professional, and thorough during the exam. I left knowing exactly what was wrong and what I needed to do.
May 20, 2015
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Very good service with no complains.
May 13, 2015
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Everyone is always friendly and knowledgeable.
Apr 27, 2015
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Dr. Bill Park is always extremely knowledgeable, thorough, and professional. Also, his staff provides exceptional service.
Apr 27, 2015
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Excellent exam with details completely explained.
Apr 20, 2015
Doctors and staff were very friendly and helpful. I felt the exam was very thorough.
Apr 15, 2015
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As always, a good exam and great fit on the glasses. And to top it all off, my glasses are ready in 2 days. Thanks for the great service
Mar 25, 2015
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Very helpful staff. Everything was explained with immediate results given. Appreciated the attention to detail.
Mar 23, 2015
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I was waited on promptly. The doctor was very good at explaining my treatment options. She helped me with my frame choices and she didn't try to push the most expensive ones on me. She took my life style into account.
Mar 22, 2015
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Dr. Bill was working with another patient and I waited about 20 min. Dr. Quentin started with me with the preliminary exam until Dr. Bill freed up so I didn't have to wait longer. Always enjoy my time with Dr. Bill and always so professional. Good news was my eyes had only changed one click on one eye, so didn't need new glasses. Appreciate that Dr. Bill is conservative with considering personal budgets and not pushing new glasses. See you next year.
Mar 21, 2015
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Overall the appointment was fine. I had the son as the Dr for my daughters and I. He was fine with me and with my youngest, but when my older daughter was scared and nervous about the tests he seemed to lose patience. When she finally turned around in the end and did the drops, he considered not giving her a toy since she wasn't good all the way through. I'm glad in the end he did because I don't pay him to teach my kids a lesson - I pay him to ensure her eyes are in good condition. I just feel a little better patience with small children would be an important area to work on.
Mar 19, 2015
Excellent service -as always!
Mar 8, 2015
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Exam part was thorough. Pricing not at all.
Mar 2, 2015
This was the first time I had seen Dr. Bill. He was a pleasure in not only going over my eyes but also we had good conversation which makes thing go a lot smother!
Mar 1, 2015
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We have always been pleased with the service we receive from Park Family Eye Care and would recommend them to any of our friends.
Feb 22, 2015
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We love Dr. Bill- he's so knowlegdable and made us feel cared for!! Thanks to all of you!!
Feb 22, 2015
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As always, I was greeted warmly and well taken care of for my appointment.
Feb 16, 2015
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Beginning with my parents, three generations of my family have been patients of Park Family Eye Care. We have two small grandchildren; I'm sure they will be the fourth generation! When you leave, you feel you have had a complete, thorough exam. Everyone is so nice!
Feb 4, 2015
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Professional yet personal. Great optometrist!
Jan 28, 2015
Our Dr. was very informative and took as much time as my husband and I needed. Was very pleased.
Jan 26, 2015
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Dr Lena was thorough which I appreciated. Happily no change in prescription was needed and so I can't comment on the selection and fitting of frames. I will be back in a year.
Jan 21, 2015
I felt that the doctor was very thorough with each exam and he explained what he was doing the entire time. He took the time to ask me lots of questions and he offered some very good suggestions re: eye vitamins and proper dosing. I appreciate all the time he took with me. Doctors visits can be stressful, especially when we're dealing with an eye condition, but I feel that I am in good hands. Thank you.
Jan 18, 2015
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Everything went well and quickly. I am happy to know you are in charge of my eye care!
Jan 18, 2015
I was impressed with the equipment and Dr. Lena was very good at explaining everything throughout the process. The visit was very satisfactory in all ways.
Dec 15, 2014
Very nice staff. The doctors are good & professional.
Dec 14, 2014
Dr. Lena Park was amazing, she explained everything very clearly and the examination was very detailed and thorough.
Dec 10, 2014
This is the first time I saw a doctor other than doctor Park and his daughter was as good as he is. I would nothesitate to refer my friends.
Nov 25, 2014
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I think it was great and would refer everyone I know to here.
Nov 21, 2014
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Keep up the great work. Dr. Park is definite one of the best eye doctors in our area.
Nov 19, 2014
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I have always been treated very well at this office. Everyone is pleasant and friendly and helpful.
Oct 20, 2014
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Very very professional and very kind employees and atmosphere.
Oct 3, 2014
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Professional, courteous,helpful
Oct 2, 2014
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You have an excellent, friendly an helpful staff!
Sep 25, 2014
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The person at the desk was cheerful and helpful. Dr. Park's exam was very thorough. He was very pleasant and helpful.
Sep 20, 2014
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I used to come here as a kid. I am glad I came back. I feel like my exam was thorough and well above those "franchise" establishments. I wasn't pressured into buying new frames and lenses with the minor change in my prescription, unlike those other "franchises" that didn't give you the option to buy or not.
Sep 16, 2014
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The wait time for me was closer to 10-15 minutes. No issue for me at the time.
Sep 10, 2014
I felt very welcome in a very professional atmosphere. I also felt that the tests and approach were very up to date and fully explained to me.
Sep 8, 2014
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friendly staff. thanks for taking the time to help me pick out frames!!
Sep 7, 2014
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Excellent service, staff was wonderful, Dr Park just superb!! 5 STARS
Aug 26, 2014
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Would have rated 5 stars, but I had to wait 15 minutes in the waiting room prior to being seen, and there was no one ahead of me. This is not the first time that has happened there.
Aug 24, 2014
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I know it wasn't easy to give me the tests while I'm in a wheelchair, and I so appreciated all the help and determination it took to do what was needed to get these tests done. Everyone was so friendly and I was thoroughly impressed with the treatment I received.
Aug 10, 2014
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Overall the staff is pleasant, however I have some concerns about being able to ask questions and the timing of their most recent claim filed for an appointment.
Aug 10, 2014
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Very professional and curtious
Jul 31, 2014
I really appreciated Dr Parks passion for his work.
Jul 27, 2014
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I felt well cared for after my visit. My husband has started using Park Eye Care as well.
Jul 16, 2014
I was very impressed with the level of customer service. It was a pleasure visiting and I'll be returning for future needs.
Jul 12, 2014
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excellent treatment! I would recommend them to everyone I know!
Jul 9, 2014
Always a pleasure visiting the practice. From the front desk to the back, top notch! Thanks!
Jul 4, 2014
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Nice efficient people to deal with
Jun 24, 2014
Always seems to have interest in my eye health while using my insurance effectively.
Jun 24, 2014
Doctor was excellent and clearly communicated information about my eye health. Insurance information was also shared with me.
Jun 20, 2014
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Dr. Quinten is very efficient and moves you along at your appointment while listening and asking questions to assess your needs. The office staff is friendly . I'd recommend this family practice to family and friends.
Jun 20, 2014
Park eye clinic did an excellent job of examining my eyes and explaining what they were doing and why they were doing it. Great Job!
Jun 19, 2014
Thanks for seeing me with no notice!
Jun 18, 2014
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I had to pay the full amount and I should have only paid the co pay so now I feel you stored my money. I should be refunded all but the co pay I have sent to my insurance company for fraud. That is why I have insurance. Please call to discuss and when will I receive my refund
Jun 18, 2014
Dr. Lena and the front desk was wonderful. My kids felt right at home!
Jun 18, 2014
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The Park Family Eye Care Staff are very thorough, from my arrival, to my actual exam and consultation for eyeglass wear. Everyone is pleasant and I enjoy my yearly visit.
Jun 16, 2014
Got in right away & eye allergies diagnosed quickly.
Jun 15, 2014
Dr. Quentin was the best! Very personable and helpful. I would highly recommend him!
Jun 12, 2014
Great service! Friendly staff :)
Jun 10, 2014
I have been going to Park Family Eye Care for years. They are professional and knowledgeable as well as helpful and friendly. Dr. Lena is the best!
Jun 4, 2014
Good service, accurate information, does a nice job of explaining your options to allow the patient to make the decision.
Jun 2, 2014
They got me in right away and were on time. Always very friendly. Explained everything to me well.
May 29, 2014
I feel very confident in my eye doctor advise and ability. I was not happy to get a bill today, Saturday, May 24, for $10.00. Please note that I paid my $10.00 copay in cash while I was at my eye appointment on Friday, May 23. Thank you. Dan Britton
May 24, 2014
Friendly visit, as usual. Great service - no unnecessary testing. Thanks.
May 23, 2014
One can buy fashion eyewear anywhere, but not excellent eye care. Over all the years I have received eye exams I never felt I received the level of care and attention to my eyes health than at Park Family. My vision is in the best hands anywhere. Park Family has always taken care if me as though I was one of their family. Thank You.
May 17, 2014
Loved it! Very professional and not a stuffy atmosphere.
May 11, 2014
Excellent staff; friendly and helpful. As for Dr Lena, was a great experience. Good exam, I felt the perscription was right on the money. I've been here before, but first time with Dr Lena, and I'll go back next year.
May 10, 2014
Quentin Park is a very knowledgable person and the receptionists are very happy and cheery. They all made my appt excellent and my eyes are happy and gleaming from a happy experience.
May 8, 2014
Love the staff & Quentin Park such a experienced young man. My eyes are happy they are gleaming.
May 7, 2014
I was very pleased with the service I got at Parkview. The staff was very curteous and professional. Very personable, too.
Apr 30, 2014
Highly professional - exceptional patient care.
Apr 30, 2014
I dont have to worry about cleaning or breaking my glasses
Apr 29, 2014
Dr Q is great. Takes his time to evaluate and get the script right for my glasses. Thank you.
Apr 25, 2014
Excellent service as usual!
Apr 16, 2014
Lena is great very caring and goes that extra mile. Moving out of state soon and will miss the whole staff there. Hope we can find a place as good as they are.
Apr 16, 2014
Lena was very helpful with me and spent a great deal of time with me. Such a sweet girl. Highly recommend her to anyone.
Apr 15, 2014
Everything was excellent as usual.
Apr 9, 2014
my frames fell apart and needed to be replaced. I stopped by park eye care to find new frames and was seen immediately by dr. Quentin. while in between his appointments, he quickly and professionally served me to get the frames I wanted along with an exam. the receptionists are always courteous and friendly.
Apr 9, 2014
Very friendly staff, and very thorough exam.
Apr 2, 2014
You were very helpful and friendly. Glad I decided on you office.
Mar 29, 2014
Great service and advise!
Mar 26, 2014
My wife and I tried and didn't care for the big chain eye exam stores you see in the shopping malls. We like local family run businesses like Park family eye care. The Park familys expertise and one on one patient care is by far the best I've seen in a long time.
Mar 26, 2014
I have been going to Park Family Eye Care for years, they care about their patients and take the time to check out everything about your eyes if you allow them too. I highly recommend Park Family Eye care to everyone.
Mar 26, 2014
I have been coming to Dr. Bill Park for years. It is always such a pleasant experience and I receive such good care from Dr. Park. I did forget to tell him that when I was in last year, he told me to take Vitamin D to boost my the immune system. I have been sick only one time with a minor cold in the last 15 months!!! I have my boyfriend on the same regime and he has only been sick once at the same time I was. Both of our medical doctors were amazed we have been so healthy through two winters. THANK YOU!
Mar 23, 2014
Quick friendly service. Very professional.
Mar 21, 2014
Great! We were seen quickly. My 6 year old was made to feel pretty comfortable. Both my kids (only 1 of them were seen) got a little prize at the end.
Mar 10, 2014
The doctor always runs on time, is very competent, and communicates well. I enjoy the small office and personal attention.
Mar 10, 2014
Very happy with the excellant care that Park Family offers The eye tests show the comfortable care that they give and that I'm receiving.
Mar 10, 2014
It is ALWAYS a pleasure to be treated as a valuable client and to be taken care of by the professional staff of Park Family Eye Care. I would not trust my eyes to any less professional than here.
Mar 8, 2014
Lena was very friendly and knowledgeable. She answered all my questions and gave advice that helped make my decisions for frames and lenses. The waiting and exam areas were very clean and provided a family friendly appeal to my visit. I will definitely return and can not wait to try out my new glasses.
Mar 7, 2014
As far as the care Haven received, we felt it was a very friendly, caring & helpful environment.
Mar 5, 2014
Attentive, courteous staff. Kind and compassionate family of professionals.
Mar 5, 2014
Very attentive, flexible, great service! My husband was also very impressed by the way we were treated. Front desk staff is great, as are the doctors!
Feb 28, 2014
The office was clean, family-friendly, and the staff so pleasant. Dr. Quentin Park was able to quickly access my problems and come up with a plan to treat immediately. Very knowledgeable and even an enjoyable experience.
Feb 28, 2014
Friendly and professional service!!!
Feb 26, 2014
This group is always friendly, courteous, and very, very thorough!
Feb 21, 2014
Commented to my wife after my appointment how much I like the atmosphere of the office, staff etc... will and have recommended Park Family Eye to my friends. Great job! Very professional
Feb 21, 2014
Positive experience (as always)
Feb 20, 2014
I love getting the friendly, professional service from Dr. Quentin. Couldn't be better! Thanks.
Feb 19, 2014
Park Family Eye Care is always a pleasant to visit. The staff is helpful in accommodating for making appointments. I would definitely recommend them to someone else.
Feb 18, 2014
Very comprehensive and informative exam.
Feb 17, 2014
We felt like he took the time to answer all of our questions and made us feel very comfortable. He does a great job of getting to know his patients!!
Feb 13, 2014
I am glad I am a patient. The people here are very polite andeasy to understand when I ask to have something explained. I enjoy my appointments.
Feb 13, 2014
Excellent staff who are very helpful & nice!
Feb 13, 2014
It was awesome! The ladies at the reception desk were super friendly and Dr. Lena was very kind. Dr. Lena even helped me pick out glasses that look good on me. I've never had a doctor who did more than the eye exam, let alone help me find a good looking pair of glasses. I was very satisfied with the service and the care shown to me. I would highly recommend this to anyone else who is looking for a new eye care doctor.
Feb 7, 2014
Always exceptional treatment and service for their patients.
Jan 30, 2014
Dr. Bill has been my doctor for many years. I have always gotten excellent treatment!
Jan 28, 2014
Very courteous, friendly and professional. Excellent service every time I have been here. I would highly recommend this business to everyone I know!
Jan 28, 2014
Friendly, knowledgable, and efficient.
Jan 26, 2014
Very happy with the staff and doctors.
Jan 25, 2014
I love Park Family Eye Care! Roberta and Jewel are the greatest!
Jan 23, 2014
I always enjoy my visits with Park Family Eye Care (except maybe the dilation!). The entire family is great and the visit is always personal. The staff at the desk always have a smile.
Jan 22, 2014
I think they are to worried about money not enough on patient
Jan 19, 2014
Thank you for asking as it was a positive experience. My eyes,after using the drops,improved dramatically.
Jan 18, 2014
Highly recommended. Dr. Park & Family provides a high level of caring and service not present in retail shops. And if the need arises for an eye health issue, then they are there to provide that service even in an emergency.
Jan 15, 2014
As always everyone was great and helpful and will tell all my family and friends about Park Family.
Jan 15, 2014
Way high to much careing about cost not about patient
Jan 15, 2014
Beautiful office, state of the art equipment, friendly staff.
Jan 14, 2014
We appreciate the thorough , efficient, friendly care that we get from you and your office staff!!
Jan 11, 2014
Dr. Park (Bill) is efficient and thorough. I like his sense of humor, and appreciate that they were able to get me in at the end of the day, right before the holidays. Looking forward to getting the new glasses/prescription...
Jan 4, 2014
Keep driving from Woodstock to get our eye exams.
Dec 30, 2013
Friendly people and state-of-the-art equipment.
Dec 11, 2013
The care and service are always good. I have enjoyed working with Dr. Bill Park personally and seeing him professionally for many years.
Dec 10, 2013
I came in to see Dr: Park for my annual and to get my prescription updated. My first experience with an eye exam a few years prior felt rushed but Lena was patient. The receptionists were very cordial and helpful, so good first impression. Lena as I'd said was very patient and professional. However it wasn't explained to me that the 'additional tests' for glaucoma and such would cost some $100 extra. Additionally she didn't review or explain why she conducted ANY of the procedures- it was just 'go sit in the big grey chair'. This wasn't a huge deal until i had my pupils dilated and was unable to drive for 30 minutes after the appointment! NOTHING was explained to me about WHAT the pupil dilation was for AND SHE DIDNT SAY ANYTHING ABOUT HAVING HEADACHES OR BLURRED VISION OR BEING UNABLE TO DRIVE. Literally all she did was hand me a 'complementary pair of sunglasses' because it was 'sunny out', no other explanations. She could be sued if someone got in a car accident or worse.
Dec 8, 2013
I am thankful for the help in relieving the dryness of my eyes...a condition I have dealt with for a few years. The annual exam was thorough as well.
Nov 22, 2013
I have been going to Dr. Park and family for over 25 years. Great service and flexible hours.
Nov 20, 2013
Great staff, everyone very nice. Doctor on time, no waiting.
Nov 14, 2013
I appreciated s thorough exam, but also an honest representation of my needs. Not trying to sell me on products I did not need.
Nov 13, 2013
Very thorough eye exam. Dr Lena was very professional and caring. The office staff was extremely friendly and welcoming.
Nov 8, 2013
They are a great bunch of people who take pride in there work and it showes.
Oct 29, 2013
Extremely professional and thorough. You aren't going to get a quality eye exam like this at a bargain eye care store. I only trust Park Family Eye Care with my eyes!
Oct 28, 2013
Thanks Dr. Bill for your thorough examination. As always, your kindness and deep concern for my vision needs is very much appreciated.
Oct 27, 2013
Very pleasant staff. Well prepared for my visit to complete a full eye exam and pre screening for LASIK Super happy with receiving text and email reminder of appointment. Just a few days later, a very nice thank you note was sent from the whole team. Thank you Park family eye care.
Oct 27, 2013
Dr. Bill Park, Dr. Quentin Park, Dr. Lena Park, and their staff are extremely professional, knowledgeable, focused on the latest technology, and place the highest value on the best of eye care for their patients. .
Oct 26, 2013
Everyone I have dealt with has been fantastic and knowledgable.
Oct 18, 2013
Excellent exam for vision and eye care. Precise testing for preventative eye diseases.
Oct 13, 2013
Dr. Quentin gave me a very thorough eye exam - not to mention I always make my appointments in the fall, so we can talk Bears through my appointment. :) As always, thank you!
Oct 4, 2013
It was the best experience I have ever had at the eye doctor.. Faciclity is state of the art and the doctors very knowledgable.
Sep 30, 2013
I thought Dr.Bill Park did a very good job with my eye exam.
Sep 24, 2013
Always the most thorough exam with multiple tests that give me complete confidence.
Sep 24, 2013
As always-excellent and so professional and friendly.
Sep 22, 2013
I have been a patient at Park Family Eye Care for 40 years. The office has the latest in testing equipment, which the doctors use to administer a thorough exam.
Sep 21, 2013
Hi Bill its always great to see you and the GIRLS in the front that really run the show, THANK YOU. Tony & Carla
Sep 20, 2013
I felt welcomed, important, valued and impressed from the moment I walked in. Very helpful, experienced and cheerful staff and doctors. Very nice experience.
Sep 19, 2013
Awesome place. People are so friendly
Sep 18, 2013
I always know I am getting a very comprehensive exam. The doctor and staff are very friendly and helpful.
Sep 17, 2013
I was very impressed with the facility, the friendlyness of the staff and the competence of the doctors. In addition, when my wife came in with a prescription from another optometrist, a no charge exam to verify the prescription was done before fitting her with glasses. I don't think many places would have done that.
Sep 4, 2013
Well this was my second visit to the office and again is was wonderful. I took my 2 year old and he was much better this time. The ladies at the front desk we pleasant as always. I had to pick out frames and the doctor was right there helping me. Thank you to everyone at the office for making me feel so comfortable.
Aug 25, 2013
Dr Park took care to ensure that my special vision needs were addressed effectively and the members of his staff were courteous and helpful as always.
Aug 23, 2013
You are a family business that really cares about families.
Aug 21, 2013
Dr Park was great. I appreciated the time he took to explain and educate me and help me pick the right glasses!
Aug 17, 2013
Very friendly service. Good eye exam and lots of help picking out glasses
Aug 10, 2013
I love the Doctors at Park Family Eye Care. I took both of my children at the same time for exams. They are so thorough and accommodating always. Highly recommend!!!!
Aug 6, 2013
The staff was able to help me immediately! Thank you!!!!
Aug 3, 2013
The whole staff is so knowledgeable and friendly at the office. Dr. Lena Park was great and she really answers all of my eye care questions. The staff at the front of the office is efficient as well. They helped me pick out the right frames that I needed by spending time with me in the office. There are a large variety of frames that I enjoyed picking from at the office. As a matter of fact, I even purchased frames for sunglasses in addition to my regular daily frames. Looking forward to my next visit at the office. Great job Park Family and Staff!!
Aug 2, 2013
Both Doctors and staff are always most helpful! Thank you for the excellent service!
Aug 1, 2013
Welcoming staff, great experience. Broke down the costs very well so I understood what I was paying.
Jul 28, 2013
Dr. Lena is professional, helpful, and really knows her "stuff."
Jul 27, 2013
Very professional and helpful with the information and exams I got.
Jul 25, 2013
Been a patient here forever. Wouldn't dream of going anywhere else. It's worth the drive from the Schaumburg area, (I'm an Aurora native). Everyone nice and professional, but fun loving too! Dr. Bill very patient and also dedicated to a complete eye exam. He doesn''t cut corners.
Jul 21, 2013
Quick and easy appointment, just like always. Dr. Lena was very helpful in picking out frames. Nice to have a woman's opinion on what frames looked best.
Jul 19, 2013
I really love this place. My monster of a 2 year old decided he would take it upon himself to roam around while I was getting my eye exam done. The ladies at the front desk kept an eye on him and that really made me feel good (even thought they didn't have to and at any other place would have asked me to leave). I really appreciated the info from the doctor. He was very informative and made the experience comfortable. All in all I would recommend anyone to Park Family Eye Care. Thank you everyone there!
Jul 18, 2013
Everyone is really nice, and they are helpful when choosing frames. They have a lot of frames to choose from and they were patient when I was making my choice, unlike other places I have been.
Jul 18, 2013
Dr. Lena was very thorough in conducting my exam and helping select my glasses. I'm always pleased with my visits.
Jul 15, 2013
Always a nice experience at Park, quick and pleasant.
Jul 8, 2013
Dr Lena Park was very thorough!
Jul 2, 2013
Great visit! When I go to park family eye care I know my eyes are in the best hands.
Jun 29, 2013
My family and I have been coming to Park Family Eye Care for over 34 years. We have always been treated with out most care and every angle is checked and rechecked. They are honest and up front. I can not think of going anywhere else.
Jun 25, 2013
Very easy, Fr. Parks was fast and efficient. I got my first pair of glasses there and he helped me pick them out. Would definitely recommend them to others.
Jun 21, 2013
Always a delight and a pleasant experience to come to Park Family Eye Clinic! I feel it well worth the trip of 430 miles to know I am in more than competent hands and receive the best professional care.
Jun 21, 2013
Addressed my concerns well and gave great explanations.
Jun 14, 2013
I saw Dr Lena and was extremely pleased with her attention to details and professionalism. She was thorough and explained what she was doing at each step.
Jun 11, 2013
I always get friendly and great service at Park Family Eye Care.
Jun 10, 2013
I always receive excellent service, and care, at Park Family Eye Care. Appointments are on time, and always very professional.
May 27, 2013
Dr. Quentin is very personable and knowledgeable.
May 22, 2013
Everyone was very friendly and helpful and I was satisfied with the price of the glasses and services.
May 21, 2013
A friend of mine just scheduled an appointment with you today after hearing my positive recommendations.
May 21, 2013
It was my first visit to Park Family Eye Care and I was very pleased with the staff and facility. Dr. Bill Park conducted my exam and I found him to be warm, engaging, patient, and thorough. He answered all of my questions and explained what vision correction I needed. He also helped me choose my new frames and explained all of the lense options available. I was also impressed by the reception staff. They helped me navigate my vision insurance coverage and told me exactly what the cost would be. They also were able to schedule me for a same day appointment. Overall, it was a very enjoyable experience, and I highly recommend Park Family Eye Care
May 13, 2013
Great service! Helpful, friendly staff!
May 10, 2013
Always an enjoyable experience, as the doctors always take time to explain tests being done, results, other health issues that may contribute to vision changes. Time is a valuable gift and they share theirs freely. The staff is extremely friendly and helpful.
May 9, 2013
I have two serious eye issues and I quite happy with the care I am receiving. The macular degeneration is being watched carefully for any changes. I also have caterats which are also being watched closely for any changes. If further treatment is needed I am certain I will be made aware of this also. The staff is also very helpful and friendly which I also like. Connie Van Elsen
May 7, 2013
This was mine and my husbands first visit to Park Eye Care! The entire experience was awesome. The staff is so pleasant and helpful. Dr. Park-well he is thorough, compassionate and caring. His explanations and advice were well founded and appreciated. And he has a great sense of humor:) I am looking forward to when typing this on my iPhone will be much more pleasant:). Anyone who's looking, I will be recommending the Park practice! As a side note the "puff" test wasn't bad either!
May 5, 2013
Great experience with Park Family Eye Care. We've been going here for years now and have never had one complaint. Nice folks, easy to get an appointment and they really seem to know their stuff. Thanks!
May 4, 2013
The whole staff at Park Eye Care are so friendly and professional. Keep up the great work!
Apr 26, 2013
Good informative session. Dr. very efficient on procedures and friendly.
Apr 23, 2013
My visit was great--Dr. Lena is so efficient!
Apr 23, 2013
Excellent eye care and very friendly staff. They are very thorough with your examine and ask all the right questions. This insures your glasses will work how you need them to work based on what you do during your day. I could not be happier with the care I have received here.
Apr 18, 2013
It was fun to pick out new glasses and enjoyed the feedback from the crew
Apr 18, 2013
My followup appointment was a big surprise to me because I had to pay a big fee because it now was a medical condition. I feel the Dr. or the office staff should have informed me before I made this appointment. I was shocked when they told me I owed $124.00. I said please turn this into my eye insurance and was told no because it needs to go to your medical insurance and we don't do that. I couldn't even ask if I could make payments. They wanted the money. I paid the bill but I will not be back. I feel like I was scammed by omission of information at the time the appointment was made. No groceries this week I guess! Needless to say I am disappointed.
Apr 16, 2013
My son was having difficulty with the eye exam and Dr. Quintin was so patient. It made the experience very nice for my son!
Apr 10, 2013
Everything was excellent. I always get top notch care with Dr. Bill.
Apr 3, 2013
Care for my 3 year old was awesome. Prices for eyewear seem a bit pricey though.
Mar 29, 2013
Myself and my family has been patients of Dr.Park for many years. His watchful needs we must have sometimes is way beyond the words and appreciation that we could express.
Mar 26, 2013
i RECOMMEND PARK FAMILY EYE CARE. THEY REALLY CARE ABOUT YOU.
Mar 26, 2013
I made a last minute appointment in the morning for a fitting for glasses. I came in the afternoon and I was done in less than 10 mins.
Mar 21, 2013
Lena was great and the whole staff friendly and professional. We have found our new family eye center!
Mar 21, 2013
Dr Lena was fantastic: professional, knowledgeable, an excellent listener, and she improved my vision exactly the way I had hoped! My distance vision is much improved, without compromising my reading vision! Perfect, ty!
Mar 9, 2013
`BEST EYECARE PLACE I'VE BEEN TO !
Mar 6, 2013
Every one in the office are very nice ,every time i've had to go there always happy :-}
Mar 4, 2013
Very pleasant experience The receptionist welcomed me warmly
Mar 2, 2013
This was my first visit with Park Family Eye Care and the experience was excellent.
Mar 1, 2013
I've been going to Park Family Eye Care for the past several years. Dr. Lena Park is wonderful! The rest of the staff is great too.
Feb 28, 2013
As always, I received fast and courteous service. My new glasses are perfect, thanks to Dr. Park's attention to the important details.
Feb 27, 2013
So happy I found this place! Children friendly and they suro know what they are doing.
Feb 26, 2013
This is an awesome practice!!!! friendly and honest. What else can you ask for?
Feb 22, 2013
I appreciated the personal attention Dr. Park gave me, explaining my vision issues to me in depth and then helping me pick out the eyeglass frames that best suited me and my prescription.
Feb 20, 2013
Dr Bill Park is always thorough and supportive. Always a great fallback if a prescription runs out or a contact lens refill order is late. The desk staff is always helpful.
Feb 19, 2013
Great!!! I was very happy with the office staff & Dr. Good information and preventive care. Thank you!!!
Feb 15, 2013
Wonderful, Staff is very kind and helpful.
Feb 14, 2013
Every one is so nice & they take the time to listen ,to what your saying :-)
Feb 14, 2013
Awesome, eye opening experience
Feb 13, 2013
There was no waiting, I am very please with Dr. Bill!
Feb 10, 2013
I've been seeing Dr. Lena for three years, and she by far has provided the most professional and thorough eye care I've experienced. Everyone on staff is friendly and efficient, and my prescription is always perfect. I would recommend Park Family Eye Care to any of my friends or family who needed an eye doctor.
Feb 10, 2013
The Park Family provides considerate care that is hard to find in any type of practice nowadays. They are also well-versed when it comes to the latest in eye testing and treatments.
Feb 9, 2013
Always well done. Why would I go anywhee else?
Feb 8, 2013
This was my first visit and the staff made me feel welcome immediately. The doctor handled my vision issue thoroughly and professionally, and I left feeling confident that his diagnosis and recommendation addressed my problem.
Feb 7, 2013
I come all the way from Naperville! The team is very helpful and courteous. The front staff is very friendly and always willing to help
Feb 6, 2013
I was nervous but the Dr. answered my questions and put up with me. I really appreciated that she addressed my concerns. As you get older, you get wiser. The difference is to know and admit when you don't know anything about such things such as eyes. She was fantastic and helped me with my fears. Now I am wiser about my brown eyes as they get older. Thank you for your knowledge and sharing this knowledge. Sincerely, Mary
Feb 3, 2013
My situation was diagnosed quickly. The result was that my sight was returned to an acceptable level.
Feb 1, 2013
Park Family Eye Care - always very thorough, professional, extremely knowledgeable in the technical expertise of eye care, and focused on a high level of service to their patients!
Jan 31, 2013
Have used dr parks for years and always great service
Jan 30, 2013
In and out fast, no problems. Friendly staff as always.
Jan 28, 2013
Awesome family practice that care's about their patients. They always take the time to answer questions.
Jan 27, 2013
It was fine. I didn't anticipate it being such a short wait! Thank you for being solicitous about my eye and having that procedure done. Sr. Ancilla
Jan 27, 2013
It was fine. I didn't anticipate it being such a short wait! Thank you for being solicitous about my eye and having that procedure done. Sr. Ancilla
Jan 27, 2013
Very thorough, excellent staff - I leave knowing that my vision is in great hands!
Jan 25, 2013
Each doctor has a quiet, pleasant and professional attitude. They genuinely care about their patients.
Jan 23, 2013
The staff at Park Family Eye Care is always pleasant and helpful!!
Jan 22, 2013
The doctors and office staff are exceptional.
Jan 19, 2013
The staff was very helpful and answered my question right away.
Jan 18, 2013
The service was prompt, professional and personable. Highly recommend them for quality, price and value. Trust your eyes to them.
Jan 18, 2013
Always a great experience. Everyone is so helpful and very friendly. Wouldn't change a thing, keep up the good work!
Jan 12, 2013
I enjoy the friendly conversation and the sharing of experiences whenever I visit the Park Family office.
Jan 11, 2013
A very personable office visit. They always treat you well.
Jan 6, 2013
Always high quality care and excellent customer service.
Jan 4, 2013
Every thing was great, as expected, and I was thankful for the assistance choosing new frames!
Dec 31, 2012
I have been coming here for years. Dr. Bill Park is fantastic! He is a very good doctor, cares about his patients, and has great conversation during the exam. His hard work and dedication in his business over the years has been able to grow it to a point of a wonderful support staff and two more doctors which are his own son and daughter. Keep up the tremendous service and you will have grandbabies in the business some day too. Happy Holidays!
Dec 21, 2012
very professional! Honest and straight. Let me know about all options I had available to me...to buy frames and lenses there or somewhere else...did not feel pressured.
Dec 21, 2012
They are always very professional and helpful.
Dec 18, 2012
awesome place, the best ever eye care I been in.
Dec 14, 2012
Very good service and very fast in less than 5 minutes the specialist call me.
Dec 14, 2012
I was pleasantly surprise by all of the people there, they were friendly and helpful.
Dec 14, 2012
Very professional, very courteous staff, very good experience!
Dec 14, 2012
I really was impressed with my first visit at Park Family Eye Care! I felt that the Dr. Park really made sure that the glasses that I picked out were right for my certain prescription and made quite a few calls on some of the frames I was interested in just to be sure. Even though I did not get my prescription from them, they still double checked my vision to make sure my previous doctor didn't make a mistake. How is that for being thorough! I really love the ability to get a text reminder, so great in our hectic pace!
Dec 13, 2012
prompt service, very courteous staff, dr. quentin very professional and helped heal my eye quickly. very satisfied, thanks!
Dec 8, 2012
Warm friendly environment! Staff is very helpful and friendly! The Optometrists give you the best of care! You know you will leave knowing you had the best care
Dec 1, 2012
Dr. Park and his family always provide the best in eye care. I feel confident that I have had an excellent eye exam every time I have gone there.
Nov 30, 2012
Thanks for your help! Roberta was great and the replacement frames came in much faster than I expected.
Nov 30, 2012
Care and attention was excellent
Nov 28, 2012
I recieved fast friendly and very helpful service. Everyone at this office was polite and professional. I only wish I had gone here two years ago instead of the last place I went to.
Nov 27, 2012
I've been a customer for a number of years. Dr. Park first fit me with my first pair of glasses back when I was a kid. He also was the one I consulted when I wanted Lasik. Almost nine years later, my eyesight is still great after the Lasik.
Nov 25, 2012
I have always been impressed with the professional atmosphere of this family practice and the competency of the Doctors. But this last visit was better and more thourough than any I had previously. Each time back they have upgraded their technology and perform all necessary exams to ensure my eye health. I've worn glasses for many years and Park Family is the best by far.
Nov 23, 2012
Great custumer service A+!!!!but not enogh frams to chose from.
Nov 18, 2012
I always receive excellent care at Park Family Eye Care!
Nov 15, 2012
Amazing experience! Will recommend to all my friends! Very clean , great desk staff, kid friendly, and the female doctor that took care of my daughter was amazing. She was excellent at finding the right fit glasses for her.
Nov 15, 2012
I only went for a pair of glasses. I had the eye exam already and realized that my insurance would do better at an in-network provider. They have a limited number of frames and I thought they were a little pricey. Good customer service.
Nov 13, 2012
I appreciate so much your fine service!
Nov 11, 2012
I came to complete some basic exams in preparation for a change in my contacts. I left understanding some of the issues involved in my decision. I should be able to make some informed decision about what choices to make. I will definitely call back.
Nov 6, 2012
Wonderful - fast service. Very Thorough and knowledgeable.
Nov 5, 2012
Great job of getting me ready to wear contacts. Explained everything in detail, in an unhurried and hands-on manner.
Nov 3, 2012
My first visit and impression of Park Family Eye Care was very positive. Dr. Lena Park was very focused on me and made sure that communication was clear. It was a very focused and timely examination. She really appeared to care.
Oct 30, 2012
A very good experience. My current vision, the current status of my macular degeneration, no change from my last visit that I am happy about. All were explained to me, along with photos of where I am with this condition. I also learned I now have cataracts which also was explained to me. So I left feeling like I know the condition of my eyes which makes me more comfortable.
Oct 27, 2012
The most thorough exam with the most current technological devices I've ever received!!
Oct 24, 2012
Only downer was cost...didn't think I had to pay up front with insurance. Thought you would bill insurance and then bill me the differenc later.
Oct 22, 2012
everyone efficient and friendly as usual
Oct 16, 2012
Park helped me with my first set of contacts. They made it so easy and took away all my fears!
Oct 9, 2012
Very professional eye exam and VERY thurough. Doctor had a great sense of humor that put me at ease. Great selection of eye wear. I would recommend this facility to everyone.
Oct 9, 2012
Everything was great like usual. Keep up the good work.
Oct 8, 2012
Dr. Park provided me with a thorough evaluation and explanation. His friendly professionalism made my visit worth every penny.
Oct 3, 2012
All of you are very caring and professional. I have been going to Park Eye care for many years and am so very satisfied for all you do.
Sep 27, 2012
Dr.Lena was caring and concrened about my coenea problem and also helped to make the exam go smoothly. She was also "psot on" about my new frames. Thanks to the entire staff!
Sep 23, 2012
I felt that the service was good and punctual. The offer of a reminder through txt message was valuable to me and also the link to simply upload it to my outlook calendar. I love that! I'm usually adding things to my calendar off of apt. cards. This was so much more convenient. The service was streamline and efficient and thourough.
Sep 20, 2012
Park Family Eye Care is a great place for all your eye care needs. From contact and glasses to pre- & post-LASIK care, I have been very satisfied with their services. Waiting times are very minimal and everyone is always very friendly.
Sep 19, 2012
I have always received outstanding service at Park Family no matter whom I am seeing at that particular appt!
Sep 18, 2012
Service was very friendly and nice. I feel like I received a thorough examination. The only thing I didn't like is that price was never discussed on the frames and I felt rushed to pick them out.
Sep 12, 2012
Everyone was kind and very helpful!! I came in an as emergency case. (sort of).
Sep 8, 2012
My visit was excellent. The front desk was very friendly and Dr. Lena was very professional and knowledgeable on eye care and glasses. Dr Lena and the staff educated me on the new technology of eye glasses and they were very patient with me as I have a tendency to ask a lot of questions:-). I ordered a pair of eyeglasses that did not take long to be delivered. Lastly, there were some great looking Nike sunglasses that the office carried and I ordered them as well. I look forward to my next visit
Sep 1, 2012
I have mono vision contact lenses, one for reading, one for distance. Reading became a problem. Dr Quentin resolved it very quickly. I can read my computer screen easily and comfortably (my work puts me on a computer much of my work day), and the expected somewhat confusion from the change resolved itself quickly. Now I read without cheaters, and can read street signs from distance again. This was a total win.
Aug 30, 2012
Both the Doctors and staff at Park Family Eye care are always willing to work around my school and sports schedule. They are even shipping contacts to me at school because I forgot to order them before I left. I am very happy that my insurance allows me to use Dr Lena.
Aug 28, 2012
I was taken care of in short order and all of the procedures were explained thoroughly.
Aug 24, 2012
I've been a patient of Park Family Eye Center for years and have always been treated as more than a patient. The entire staff strives to make the experience pleasant while maintaining the highest level of professionalism and, of course, excellent care for my vision.
Aug 17, 2012
Dr. Bill was so excellent with my 86 year old father who has numerous eye problems. He was very thorough and took time with him and my father was quite impressed and said it was the best eye exam he ever had. Thank You for the very personalized service.
Aug 12, 2012
I loved the whole experience. I only scheduled for 2 of my children to be screened and because everything went so smoothly they were nice enough to squeeze in my third child. They are very flexible and the girls up front are nothing but sweet!
Aug 5, 2012
I loved the whole experience. I only scheduled for 2 of my children to be screened and because everything went so smoothly they were nice enough to squeeze in my third child. They are very flexible and the girls up front are nothing but sweet!
Aug 5, 2012
If you wear contacts, this is the place to go. They have Dr. Lina who really knows her stuff. They have a supply of contacts on site, so you do not have to wait a week or two for them to be ordered and see if they work! This is a great service if wear contacts. They may be a bit more expensive then the chain eye stores, but well worth the money. I would highly recommend Park Eye.
Aug 3, 2012
The Park Family Eye Care takes personal care of my eye issues. They are all professional and knowledgeable in their exams and explanations concerning my eyes. I have been a patient there for years and have the experience of going there for eye injuries and my regular eye check-ups. I feel confident that the Doctors will always take good care of me by going out of their way to care for my vision. Thank you Park Family!
Aug 3, 2012
As always the service was excellent by both Dr. Bill Park and the office staff. Truly exceptional, as I needed a new prescription and was vacationing almost 500 miles from home. Dr. Bill drove one pair to the lab that day, Monday, and put a rush on them. I got a call Wednesday morning to bring in the other pair, and by Friday that week had both pair in hand! Fantastic, and I am very grateful for the care and concern!!!
Jul 31, 2012
I destroyed a brand new pair of glasses during a fall in some rocks. Dr Quentin Park took care of me, minimizing the expense, and provided very fast turnaround, to get me back in my new prescription as soon as possible. Thank you goes to all the staff, and the Drs Park, for great customer service, and a very caring attitude. The only eye Drs we will go to.....
Jul 25, 2012
Dr Quentin was great with my son and me. He was friendly, thorough, and professional. I would recommend Park family eye care to my friends and family.
Jul 10, 2012
We had a very pleasant experience with making the appointment and during the exam. Very nice and tidy office spaces and friendly people. Thank you for making my daughter's first exam enjoyable!
Jun 20, 2012
As usual, re-ordering of contacts was quick and easy... plus we were notified through a text!
Jun 12, 2012
I was able to get in the same day I called (which they are great at accomodating if it is urgent). I was seen on time, and I was treated well.
Jun 5, 2012
Dr Lena was great as always. Everyone is always very friendly that works there and I am usually in and out pretty quickly.
Jun 1, 2012
Great experience. Everyone is so friendly and helpful. Dr. Bill is professional, knowledgeable, keeps up-to-date with new technology and all advances in the field. I appreciate that.
May 17, 2012
We took our eye tests at America's Best...don't ask me why just because we were right next to it, and when we went to order our stylish frames from Dr. Park he discovered that the eye exam was incorrect. We will NOT be going anywhere else anymore.
May 17, 2012
Going in for our annual eye exams, and new glasses, is always a pleasureable experience with teh Doctors Park.. We are made to feel welcomed the instant we walk in the door, when we are greeted by their friendly staff. Appointments are always on time, Doctors are always friendly, thorough, and professional, and always accompanied by individual care, whatever it takes. Thanks for making an experience, a very welcome one.
May 9, 2012
I am very pleased with Lena and her thoroughness and helpfulness during my visit.
May 9, 2012
I am one of Dr. Bill's original patients from the old office. When Dr. Bill went into practice himself I went with him. The entire staff is always kind, caring, polite in person and on the phone. Really enjoy the new office environment and the state of the art testing and information. Worth the drive from Streamwood/Scahumburg area!
May 8, 2012
This was the first time I had visited this facility and the state of the art equipment that they use was impressive. The friendly and knowledgeable Doctors and staff really made me and my children feel very welcome and comfortable.
May 7, 2012
Our entire family uses Park. We have found them to be very professional.
Apr 22, 2012
Dr. Lina and her family are great to deal with. I only trust her with our son and always know she will be patient and professional which is not always easy with a very active 4 year old. Thank You so much Dr. Lina. David Schmitz
Apr 17, 2012
Very pleased with young Dr. Park. He explained all of the test & looked over and explained all the results to me. Also answered any questions I had. A very good visit. I left knowing where I stood with my vision, knowing what type of vitamins might be of aid to my vision. What to look for if there was any change in my vision. Pleased.
Apr 17, 2012
As usual my visit with Dr. Bill was very good. Thankfully he found my cataracts were causing my vision problems and referred me to Dr. Foote,who I will see on May 1st and set up a date for surgery to correct my problem. Thank you Dr. Park!
Apr 13, 2012
As always from the receptionist to Dr. Bill it was a plesant and efficient experience
Apr 11, 2012
My visits to Park family eye care are always a great experience. I receive great professional service, and everyone is polite and friendly. Great job guys!
Apr 3, 2012
I am very pleased with the service and to get an appointment the same day was great. I look forward to continuing busiinees with you!
Mar 26, 2012
People that work there are always friendly! I like being called by first name at all times. The doctors are very thorough and thoughtful when examining my eyes.
Mar 21, 2012
Having some health issues that have begun to affect my vision, I value Dr. Park and his wisdom in diagnosing and working with me to help me find good solutions. He is very complete in his examinations and has a very good way of communicating his findings. I sense a real concern and empathy from him. I feel very fortunate to have found such an excellent opthamologist!
Mar 20, 2012
So far so good, I am looking forward to get my first pair of glasses and see how they work.
Feb 25, 2012
Once again a wonderful experience with this fine institution. It was time for new glasses,since it was 5 years since my old prescription. The tests on my eyes are amazing and now like a good oil change-I am good for a few more years with the new glasses. I have my eyes checked every year and cannot think of ever going anywhere else!
Feb 21, 2012
This was a great first visit. I was thoroughly tested, and found out some things that probably should have been addressed by my previous Optometrist. I am looking forward to a long relationship with this office.
Feb 16, 2012
Dr. Quentin Park did a great job at making Zachary feel comfortable putting in and taking out his new contacts!
Feb 8, 2012
very fine receptionist,examinination and feedback from the doctor,,and layout and equipment. Thank you.
Feb 2, 2012
Happy with our service from start to finish. The ladies at the front desk could not have been more helpful, nicer and knowledgable. Thank you, Bridget Johnson
Jan 25, 2012
This was the first time that I had brought my daughter to Park Family Eye Care. We were greeted by the nicest employee and were taken into our appointment almost immediately. The exam was extremely thorough, which I definately appreciated. An excellent experience!!
Jan 23, 2012
The staff and doctors were great and they helped with insurance claims and rushed my orders through for me. Would recommend them to anyone.
Jan 5, 2012
We like this group and find all very competent.
Dec 29, 2011
Dr. Bill Parks is the best eye doctor I have ever seen. He truely cares about getting your vision the best it can be. I would recommend him and the rest of his family in this practice.
Dec 2, 2011
I can't praise them enough - exceptionally helpful & friendly staff, Dr. Lena is so personable and excels in providing her patients with the best options & solutions for their vision needs. She made sure my contacts were the right prescription that addresses my astigmatism, allows me to see clearly both up close and at a distance, and read the computer screen as well!
Nov 23, 2011
I had an issue with my eye and was able to get in the same day. Dr. Bill is the best!
Nov 22, 2011
Park Family Eye Care always has very friendly, professional staff. I feel like they appreciate me as a patient & listened to me about things going on. They took time with me to make sure I picked glasses I liked.
Nov 18, 2011
My appointment went smoothly from start to finish. Thank you to all of the staff at Park Family Eye Care.
Nov 15, 2011
Dr Lena Park provides first rate quality service every time. She even is flexible enough to work around my sports schedule. I highly recommend her!
Nov 13, 2011
Karen was so wonderful and uplifting. Great phone conversation, and got me my contacts for my son with no problems whatsoever! Hats off to Karen - I would give that gal a raise!
Nov 2, 2011
we always have a good experience! Everyone's friendly....
Oct 29, 2011
For several years we wanted to do business locally. Because of insurance restrictions, we were constantly shuttled from place to place. Needless to say, we were less than happy. FINALLY, the insurance problems were overcome, and we made our appointments with the Park Family of Eyecare Specialists. We are now very happy with the choice we wanted first. They have given us excellent service, and superb eyecare. Just as important, their customer care is top notch. The Doctors here, really care about us. We'll never go anywhere else - the Professionals are only a few blocks away.
Oct 28, 2011