Reviews

Very expensive eye exam. Misdiagnosed my vision lose.

Apr 19, 2021

As always, my appointment was amazing. Dr. Bill and his staff are so friendly and professional! The care I received was thorough and high quality. I definitely recommend Park Family Eye Care if you are looking for a small, family-based practice to support for any of your eye care needs.

Apr 16, 2021

I had a visit with Dr. Q and it was the most comprehensive eye exam I’ve ever had. I’ve been seeing optometrists for most of my life, and I was very impressed by the care I received from everyone in this practice. I highly recommend Park Family Eye Care!

Mar 26, 2021

I have been taking my kids to Dr. Park for years, and we have had nothing but amazing experiences. My kids love it there, the atmosphere is very welcoming and the doctor is very informative. I recommend!!!

Mar 22, 2021

Always friendly and professional!

Mar 14, 2021

Wonderful Experience: I was able to make an appointment on short notice as a new patient and everything was simple. Everyone there made me feel welcome, explained the whole process, as well as what each test did and what the results meant. I look forward to my new glasses, contacts, and eye-care. I recommend them to folks in the North/Aurora area!

Mar 12, 2021

I was given options on how to manage my eye care. I was given recommendations on how to proceed, but the doctor worked with me on the path that I thought best.

Mar 10, 2021

Park Family Eye Care is the only place I will ever trust with the care of my eyes. Very thorough eye tests and super friendly doctors and staff! The best place ever for eye care in the Fox Valley!

Mar 9, 2021

As always the Park Family Eye Care served me exactly what I needed. The inter experience is always very professional yet friendly and personal.

Mar 9, 2021

This was my sons first eye exam with Dr. Lena...The wonderful staff at Park Family Eye Care were very welcoming and friendly! Dr. Lena is very professional and informative. We appreciate how thorough she was with our 10 year olds eye exam! It was a wonderful experience and we will be back in the future!

Feb 25, 2021

Super friendly and helpful staff!! Dr. Q Park is always so kind. The office is so clean and the service is great! Thank you!

Feb 22, 2021

Dr Bill Park checks my eye pressure every few months and evaluates the progress. He does an excellent job in treating my eyes and vision.

Feb 17, 2021

First time visit and I was very impressed with the staff. I saw Dr Bill and was satisfied with the experience, he explained everything. I would definitely recommend Park Family Eye Care.

Feb 2, 2021

Very thorough and professional.

Jan 29, 2021

Over all visit was GREAT!😃

Jan 18, 2021

This was the most thorough and pleasant eye exam I have ever had, with the most state of the art equipment. Doctors were great and so helpful in helping pick out glasses and helping me to get contacts that other places have not been able to help with.

Jan 15, 2021

Questions about a test to tech about my insurance covering and could not answer. Told to pay and they would refund if not covered. Was looking for more difinitive answer so did not take exam.

Jan 1, 2021

This visit seemed rushed. I had mentioned that I needed my glasses adjusted, and that was forgotten. Didn't get my eye prescription on any of the documentation/receipts. No one asked if I was interested in looking at new frames, which I guess was ok in that I wasn't being pushed to spend more money (wasn't planning on buying any, but would have appreciated an offer to help find something that I might consider at a later date).

Dec 24, 2020

Staff is friendly, testing is thorough and doctors are all highly knowledgeable. This family practice treats the patients as members of the family - truly great experience each and every time!! COVID protocols made for a stress-free appointment.

Dec 21, 2020

As usual I received excellent professional care. Dr. Bill Park and everyone on his staff is friendly and caring.

Dec 14, 2020

Dr Bill is a great Dr, he is very knowledgeable and helpful explaining everything!

Dec 9, 2020

Always a great experience, friendly, happy, professional.

Dec 8, 2020

Friendly and helpful staff. They care about their clients.

Dec 4, 2020

Excellent service as usual!

Dec 1, 2020

Awesome visit and expertise! I was in the same Sears practice for 20 years... I liked my specialist, but when moved to this practice and all the advantages with the specialized technology - I really think I was missing essential testing and care. I have never felt so treated with care as I did in this visit. Professional and I feel like I truly now have all the tools I need to keep my vision. As I have medical concerns, my eye care is critical. Thank you!

Nov 30, 2020

Other Optical companies clean the frames after anyone tries them on due to covid19. Doctors were great.

Nov 19, 2020

Dr. Bill Park is a skilled optometrist! He’s a patient, thorough, trusted professional! He works patiently with my teen-aged daughter to ensure that she has an accurate contact & glasses fit/prescription! He promotes eye health and has a standard of excellence. Thank you so much, sir!

Nov 18, 2020

Dr. Bill Parks is always great to see. A member of the staff was helpful with picking out frames. I have been going to Park Family Eye Care for years.

Nov 18, 2020

Staff was very courteous and doctor was professional and friendly.

Nov 12, 2020

I recently moved to the Aurora area, and my boyfriend referred me to the Park family for my annual eye exam (he's been seeing them for a few years now). I was nervous about visiting a new eye doctor, especially since my prescription was outdated, but my appointment went very well! I filled out a simple new patient form, got right in with the doctor's assistant, and then saw Dr. Bill shortly after finishing my initial eye tests. He was very friendly and knowledgeable, and he even took the time to help me pick out my frames after my checkup! I appreciated his great sense of humor and his willingness to chat with me throughout my appointment. Overall, my experience with the Park family was excellent, and I can't wait to continue seeing them in the future!

Oct 26, 2020

The service was professional, efficient and friendly!

Oct 24, 2020

I have been coming to this practice for several years. The care is consistently excellent. No plans to go anywhere else!

Oct 21, 2020

Dr. Bill was extremely thorough ,kind and knowledgeable.

Oct 18, 2020

Thorough exam. Love Dr. Park (dad). Staff is always friendly and helpful.

Sep 23, 2020

I always return to Park Family Eye Care for my eye exams. I saw Dr. Lena Park - so great!! Gentle, thorough, professional and smart!!! I felt so much better getting back on track with my eye care!!! The support staff are top of the line too!!

Sep 7, 2020

Did a great job with my eyes and gave me information of the health of my eyes so I could feel good about them.

Aug 27, 2020

We love Dr. Lena. She is very patient and informative.

Aug 12, 2020

Excellent service from all!

Jul 28, 2020

Always great care. Very happy with the eye help my family and I receive.

Jul 15, 2020

The first person my child worked with doing the eye tests wasn't super great this time around. She seemed annoyed that she had to the test multiple times because my 7 year old son couldn't be as still as she needed.

Jul 14, 2020

I have been coming to the Park Family Eye Clinic for 40 years. At that time it was just Dr. Bill Park and now his children are doctors. The professional thoroughness of my exam is exemplary. All test tests are explained in great detail. I would recommend Park Family Eye Care to EVERYONE.

Jul 11, 2020

Staff is great! And work like clockwork!

Jul 1, 2020

Don’t trust my eyes to any else. Dr. Q takes his time to explain what is going on and truly cares, very pro active. All the office team are great and friendly. Veronica does a great job keeping things run smooth!

Jun 30, 2020

Everyone was pleasant and helpful, as always!!

Jun 18, 2020

I have been seeing Dr. Bill Park for about 50 years. His knowledge always overwhelms me, and if he doesn't know the answers to my questions, he will find out. Now, facing age related changes in my health, he is a great motivator, helping me to consider how to deal with reality. I have always been impressed with the number of machines he has to evaluate the eye. I believe he is always up to date on diagnosing equipment, as his rooms are filled with machines.

Jun 11, 2020

It was good to see Bill again. He was in my bother's study group for Physics at Waubonsee.

Jun 8, 2020

The entire experience was very professional and given the current climate, they made my wife and myself feel comfortable. I would recommend them if you are looking for going with a single eye care practice.

May 28, 2020

Dr Bill Park has examined my eyes for over 25 years. He has carefully managed my eye treatment for a macular hole and glaucoma during these years. My vision is carefully monitored. I trust my eyes and vision to Dr Bill Park.

May 26, 2020

Always an excellent visit- so professional- enjoy the inter action.

May 24, 2020

Its hard findin a good eye doctor I'm very very happy with parks eye. Everyone their is awesome.

May 7, 2020

Great customer service. So friendly and personable.

Apr 28, 2020

Outstanding service, especially during hectic, worrisome times like this.

Apr 14, 2020

This family owned business is an absolute treasure for our area. The Park family take an interest in the customer and treat us with care. I love that they know my children and grandchildren and run a professional, efficient eye care service. Kudos to the Park Family!

Mar 6, 2020

Dr Lena is always so thorough and informative. It's always a great experience!

Mar 4, 2020

They worked quickly and thoroughly. They assessed my eye rare condition and came up with a plan. And that ws the first visit. I foresee more good things to come.

Feb 29, 2020

I am very happy with the service that I receive at Park Family Eye care.

Feb 17, 2020

I love going to Park for my eye appointments. They are so nice and attentive to what I need. I tell my friends to go there!!

Feb 12, 2020

all of you were great you to Bill

Feb 10, 2020

thank to all of you great people who work at park eye care you are the best

Feb 10, 2020

Love coming to see Dr Park! Dr Bill is always so warm and friendly towards us. He and his staff make you comfortable during your evaluation and assist you in purchasing the right shape of glass frames for your face.

Dec 28, 2019

Dr. Lena is always very thorough and the staff was very welcoming and professional

Dec 12, 2019

I called as a new patient with an eye issue and I was able to get an appointment within the hour. Everyone was friendly and knowledgeable. I can say I am on the way to recovery.

Dec 12, 2019

As usual I received excellent care. Everyone was polite and professional in every way. I highly recommend Park Family Eye Care!

Dec 6, 2019

Excellent eye evaluations each time we go to Park Family Care. Dr Bill Park has treated our family with eye exams for over 25 years.

Nov 22, 2019

Took my semi emergency problem first thing in the morning. Feeling much better. They are always pleasant to deal with

Nov 6, 2019

Very friendly and professional

Nov 6, 2019

Always a great job! Dr. Bill and his entire staff are always on time and very knowledgeable about eye care, symptoms and current trends. Fantastic selection of frames and contact lens and sunglasses to chose from! I’ve been going to Park Family Eye Care for over 25 years! Keep up the great work!

Oct 25, 2019

Dr. Quentin is so knowledgeable and friendly. I appreciate all the time he took to provide great care!

Sep 23, 2019

Dr. Lena was so helpful. She took the extra time to not only help me find the best contacts for me but my first new glasses in 5 years! She was so knowledgeable and I love my eyewear!

Sep 20, 2019

I have trusted my eye site to Park Family Eye Care for the last 8-10 years. And being at risk for certain age-related conditions, I wouldn't trust anyone else to care for me. The Doctors and supporting staff are technically up-to-date, use the latest diagnostics, and clearly understand what's occurring and how to prevent and treat. Don't trust your most precious gift to anyone else.

Sep 4, 2019

My first visit to Park Family Eye Care was even better than expected. I was treated with courtesy, handled with professionalism, and thanked appropriately for my business.

Aug 10, 2019

My eye exam at Park Family Eye Care was my first comprehensive eye exam in my life. They were friendly, thorough, and made me feel comfortable during the process, and Im excited to get my glasses.

Aug 3, 2019

I left office feeling I just had the best possible eye exam I have ever had.

Jul 18, 2019

I arrived early, before the the shop was scheduled to open. Dr. Park was at the door letting me in. Everyone was extremely nice and very professional. I'm happy I selected Park Family Eye Care.

Jul 17, 2019

All staff was friendly and attentive!

Jun 21, 2019

Always pleasant and helpful staff; Dr. Lena is wonderful, very helpful and when picking out frames she is honest about how they look on your face.

Jun 14, 2019

Very friendly and organized is how I would describe my visit. The staff were very efficient during the paperwork stage through the entire examination. The Dr. didn't try to sell me a new prescription and honestly told the glasses I had were just fine. Thank you, Ernie Fenske

Jun 10, 2019

Great informative check up with friendly environment.. excellent selection of glasses would recommend to anyone

May 11, 2019

Prompt and courteous service is always appreciated. Thank you for making me feel valued.

May 11, 2019

Very helpful and friendly staff. Never felt pressured. Great team.

May 8, 2019

Dr. Bill Park has taken excellent care of our vision needs for over 35 years. He is excellent and so is his team of Dr. Quentin and Dr. Lena.

Apr 29, 2019

Always thorough and expedient review.

Apr 28, 2019

I believe I was treated five star thank you

Apr 25, 2019

Dr Quentin Park does a great eye exam and is very knowledgeable and thorough.

Apr 25, 2019

I always get great care at Park. Everyone's do nice.

Apr 24, 2019

Park Family Eye Care has all the tools essential to making an appropriate diagnosis of my eye health. I have been seeing Dr. Bill for over 40 years, and have always been amazed at his knowledge.

Apr 12, 2019

Could not be a nicer experience - I will definitely recommend Park Family for eyecare to anyone I can .

Apr 1, 2019

I am always pleased & delighted with the thorough exams and professional caring demeanor of the staff at Park Eye Care. Dr. Bill Park is wonderful.

Mar 22, 2019

As usual my annual eye exam went very well. I can't say enough about my doctor and the professionalism that she provides. I look forward to my next exam.

Mar 20, 2019

Always very knowledgeable and friendly people, everything moves along very fast and your on your way before you know it.

Feb 19, 2019

Everything about my experience is positive. From email and text reminders about my appointment to a very nice and convenient office. My exam was done at the scheduled time, Dr. Park was very pleasant and thorough in his exam and was very attentive. Also they went above and beyond in working with me and my insurance with my lenses. I couldn’t be more pleased.

Feb 14, 2019

The staff is always so friendly, I recommend them to anyone with eye issues.

Feb 6, 2019

Really great service hardly any wait time

Jan 23, 2019

Great place and wonderful staff!

Jan 21, 2019

Have been going to Dr Park for many years and look forward to seeing him. He takes good care of my eyes! He is also very pleasant to associate with.

Jan 20, 2019

Great seeing doctor Park. I always learn a lot about my eyes and medications every time I go.

Jan 18, 2019

Dr. Park was excellent with my nine year old son. He had patience, and explained everything well to both of us. We highly recommend Park Family Eye Care.

Jan 5, 2019

Always a pleasant experience seeing Dr. Bill Park for my annual exam. He does a thorough exam and I leave confident that he didn't miss anything. He always helps me pick frames that I get compliments on and feel good in. Office staff is very friendly too. I have been coming here for 20 yrs or more.

Dec 15, 2018

Excellent professional service in every way!

Dec 14, 2018

Always great to work with, quick to respond to questions, very friendly and informative.

Dec 5, 2018

This was the first time I have been to an eye doctor in over 14-years! I was very impressed of how technology helps with figuring out the eyeglass and/or contact prescription. This place has the technology and everyone was very friendly! The doctor helped me tremendously. Since I hadn't been in so long my exam and glasses were a little expensive, but it was well worth it since my insurance will take care of some of the costs. I would recommend this place to anyone who's looking for a family friendly place with great technology and service!

Dec 2, 2018

Dr. Lena is so kind & patient. She will give you a complete exam & explains & answers any question you have.

Dec 1, 2018

Fast friendly and professional!

Nov 21, 2018

Park Family Eye Care is the ultimate family/local business. They are personal, caring and very professional. I trust my eyes to no one else.

Nov 17, 2018

The receptionist was clearly unable to use a phone properly and became upset and even more unprofessional when I asked her, on six different occasions, to please speak into the phone so I could hear her. When she became upset with me for asking her to speak into the phone, she then began to speak extremely fast and run her words together. Finally, she failed to follow-up with my insurance provider and failed to get back to me with a response. I had to call back and ask for them to follow-up with my insurance provider again, which a different person finally did. The doctors and technicians were professional and good to work with, however the receptionist, who is the very first person you interact with, was terrible and should be fired.

Nov 13, 2018

Staffs are kind. Dr. Lena gave very kind and detailed explanation.

Nov 10, 2018

Great people to work with!

Nov 6, 2018

Very professional, thorough & friendly!

Oct 24, 2018

Always happy with appointments here. Thanks!

Apr 16, 2018

Park Family Eye Care has a great friendly caring staff!

Apr 4, 2018

Park Family Care has been our only eye care specialist for over 25 years. We trust our vision to no one else. Dr, Bill has been our provider, and now Dr Quintin has recently given me excellent vision/eye care. We will continue to receive our vision/eye care from Park Family Eye Care.

Apr 1, 2018

I continue to have a great experience at Park Family Eye Care in North Aurora. The entire office staff and Doctor's do an amazing job of providing services and making you feel that they have your best interest at hand. I would highly recommend them to anyone needing eye care services. Thank you Park Family Eye Care! Gary Urwiler

Mar 28, 2018

The team here is top class, they really treat you good. Service is excellent!

Mar 23, 2018

Friendly and hassle free!

Mar 5, 2018

Dr. Park always has the latest technology to use during my annual eye exam. I have total confidence that, if there is anything wrong with my eyesight, he will see it.

Mar 5, 2018

Excellent eye care! The doctors make my kids feel comfortable and explain everything along the way. Attentive and friendly staff as well. Would definitely recommend!

Mar 5, 2018

Over all I was happy with MY experience with Park Family Eye Care. It was a quick and easy appointment. Everything you would expect really. The reason I am giving 3 instead of 4 or even 5 stars is because I was not to happy with the way they talked to my son. This was his first time getting his eyes checked at 5 years old. He was very nervous, overwhelmed and he overreacted. I admit my son's behavior was less to be desired. I just dont feel that what the Dr. was saying was helpful at the time. I understand that he was trying to help. I just know my child and know less is more in situations like this. In the end my son's eye exam was done. Everyone was helpful and nice. Hopping next time things will go better all around!

Feb 25, 2018

Prompt and Friendly Service As always, both the doctor and staff were wonderful. My experience was great and I would recommend Park Family Eye Care to others.

Feb 21, 2018

I've been going to Park for a few years now. I appreciate their one-on-one care and thoroughness regarding my eye health. They know me by name and go out of their way to answer my questions and concerns.

Feb 19, 2018

Friendly and knowledgeable. Been coming here for years because I like the people

Feb 18, 2018

Very professionally done online presentation

Feb 15, 2018

Everyone is very friendly and helpful, fast and efficient service

Feb 14, 2018

Dr. Bill, Dr. Quentin, and Dr. Lena are all fantastic. Scheduling my annual eye exam is always easy. The office staff is friendly and knowledgeable. I am confident in my eye health and my vision in their care.

Jan 30, 2018

Always great. Very courteous and professional

Jan 27, 2018

In and out and on with our day. Thanks!

Jan 24, 2018

They make you feel like part of the family

Jan 6, 2018

I have went to Park Family Eye Care for a few years now, the entire staff has always been friendly and helpful. They have always been knowledgeable and trustworthy, which is a big thing for me because I have been to places where I don't think they knew what they were doing but always trying to upsell.

Dec 17, 2017

Very Knowlegable will assisting the ordering of glasses and helpful in picking out frames. Dr Park has a nice selection this year of fashionable ladies frames. Doctor did that eye exam with very through and helpful.

Nov 19, 2017

Everyone in this practice is friendly and professional, would recommend.

Nov 5, 2017

Great, family run business! Everyone is very professional and very friendly!

Oct 19, 2017

You guys and girls are the best

Sep 25, 2017

This was my first visit to Park Family Eye Care and I'm glad I chose to go there. Everyone was very helpful in my eye care process from testing through glasses selection.

Sep 14, 2017

Came to the office with some health concerns and for an annual exam. The fears about my health were quickly dispelled and resulted in a minor change to my prescription. Quick, friendly, professional service with a smile (and a few laughs). Love this place!

Aug 26, 2017

Many doctors refer to their practices as 'family care'. Doesn't earn them the badge though. Each and every visit to Park Family is the same as a caring family member looking after you and your best interest. That feeling will not be lost on you not matter how many years you visit Park Family Eye Care.

Aug 20, 2017

Great customer service and friendly staff.

Aug 8, 2017

It is always a pleasure. Staff is very friendly and knowledgeable.

Jul 16, 2017

Professional. Personable. The doctors and their staff are welcoming and positive.

Jul 10, 2017

I love Park Family Eye care. Everyone is helpful and very pleasant.

Jun 25, 2017

Dr. Lena is the best! Extremely knowledgable, very helpful and always friendly. Same goes for all of the staff at Park Family Eye Care. Thanks, and keep up the good work.

Jun 24, 2017

Always a pleasure to interact with everyone in this office, especially Dr. Bill Park.

Jun 24, 2017

Great family place with great Doctors. Highly recommend

Jun 20, 2017

Dr.Park is interested and concerned with his patients eye health and beleives in a holistic approach to eye care.

Jun 17, 2017

DR. PARK AND HIS EMPLOYEES ARE ALWAYS WELCOMING, PROFESSIONAL AND THOROUGH. I'VERY BEEN A PATIENT FOR OVER 25 YEARS.

Jun 17, 2017

Clean, pleasant office; employees very nice and helpful; Dr. Lena great.

Jun 16, 2017

I received excellent care by everyone at Park Family eye care. Everyone was very professional and knowlegeable.

Jun 1, 2017

You guys are always great. The service is fantastic, staff friendly and even with the scheduling mix up you fit us in. THANK YOU for being a wonderful local provider. No more driving to Glen Ellyn for our exams :)

May 31, 2017

Good, professional care. Nice people. Quality products. 😎👍🏻

May 21, 2017

I was needing an eye exam as well as new glasses and decided to try Park Family Eye Care from some of the reviews they had received. I can state that I also highly recommend them too. The exam is very through and a more complete exam than I've ever had anywhere else. Once I ordered my glasses I was told they would be in within the week and I could come in without an appointment to get them and I did. Very pleased with every step.

Apr 27, 2017

Facility was nice and pleasant. First room I was in had a rocking chair on rollers and was low. I needed help getting out of it and definitely NOT a good choice for people not in their 20's. Exam was professional. The selection of glasses was high end and when I added the Transition and Visilux and cresiol the price was $1,000.00 for a single pair of glasses which I thought was outrageous. Took the RX and will go somewhere where the pricing is more realistic. Do not plan on returning to Park.

Apr 20, 2017

I had a good experience. There had been a glitch in scheduling so my appointment had been inadvertently cancelled, but the staff worked together to be sure I was still seen in a timely manner and didn't have to reschedule. The exam is thorough.

Apr 17, 2017

Always a wonderful experience .

Apr 16, 2017

We love Park! Easy to get an appointment, great family feel, and on time appointments😁

Apr 1, 2017

It is my opinion that the Park family has a genuine interest in my overall health. They respect my time and continued eye health in a preventive maintenance style. I recently had an appointment, which I have been putting off for many months, and have a greater respect for their desire for my eye and overall health.

Mar 16, 2017

The entire process was very comforting! Exams were competed in the time allotted.

Mar 11, 2017

I was very pleased with the personal care the staff provided. After the tech ran the initial tests the doctor came in and continued the visit. Dr. Park was very pleasant and easy in his demeanor. I was happy to work with them and look forward to getting my glasses.

Mar 6, 2017

I had my first opthalmologist appt the other day and was pleasantly surprised. Best eye appt I ever had and the Drs and staff were great and so professional!

Feb 20, 2017

Dr. Bill Park has always had the latest technology to test my eyesight. I have total confidence in his knowledge of optometry and have trusted him for many years.

Feb 15, 2017

Excellent! Treated with respect. Very light hearted yet thorough. A little expensive but you really "get what you pay for". I would pay a little extra EVERY TIME when it comes to my eyes. GREAT JOB!!

Feb 12, 2017

Everyone was great, fast service and pleasant people. I would recommend to others.

Feb 9, 2017

From the time I filled out the online request form for an appointment to the time we left, the staff here truly was exceptional. They were fast, polite and went above and beyond my expectations. Visiting the office, even for the first time, the staff made it seem like we have been going there for years. I'll happily recommend this place to anyone who is looking.

Jan 25, 2017

I am always pleased with the service provided by Dr. Lena Park

Jan 19, 2017

All went well. I have no complaints. Everybody is really nice over there.

Jan 18, 2017

I would highly recommend any eye doctor in this practice. They really have the family feel there, I don't feel like just another number.

Dec 17, 2016

So professional and so good! Dr. Lena is the best!

Dec 7, 2016

My first visit went well. The exam was thorough and the results were properly explained.

Dec 4, 2016

The best eye doctor's out there. Have the latest equipment and are super friendly. They really care about you.

Dec 2, 2016

excellent visit, exam and outcome

Nov 16, 2016

Up-to-date technology for a complete and thorough exam. Family practice that is friendly and helpful.

Oct 19, 2016

Great practice! Dr Quentin was friendly and offered advice throughout our visit! Frond office staff was equally courteous and made us all feel welcome! Great Family business!!!!

Oct 1, 2016

As much as I hate getting my eyes checked I love your practice people are wonderful I think you

Sep 22, 2016

Hi Bill they took some pictures of my eye with some dye in my hand and you were right broken blood vessel sending me to Wheaton eye clinic to see Dr. Gregory Fenton on Tuesday

Sep 5, 2016

Very professional, thorough, friendly staff!

Aug 31, 2016

We had a wonderful visit.

Aug 28, 2016

everyone was very friendly and quick to help. I know what I wanted and got exactly I needed.

Aug 22, 2016

Everyone was polite, and the doctor was professional and helpful.

Aug 20, 2016

As usual the visit was great.

Aug 7, 2016

I know I needed glasses. But was shocked at the cost. I am on a fixed income and must watch my budget.

Aug 4, 2016

Everybody at Park works together to make it easy for me.

Jun 26, 2016

Love Park Family Eye Care. I take our entire family here. Dr. Lena is very thorough and the whole staff is friendly and proactive and competent.

Jun 22, 2016

My last time at Park Family Eye care. was fine: everything was handled quickly, with virtually no waiting, and my need was filled.

Jun 21, 2016

I was told that my medical insurance would cover the ~$150 medical tests which I still am not sure what they did, but after the visit I asked why I had to pay the $150 and the assistant told me that "IF" covered I will get a check back in the mail. I felt for the $150 out of my pocket that was not covered by my eye insurance the care was not worth it.

Jun 20, 2016

The staff is always courteous and professional. Dr. Bill Park is thorough and yet very personable.

Jun 11, 2016

Entire staff was very professional and courteous.

Jun 11, 2016

Nice office, friendly and knowledgeable staff, Dr. Lena is great.

Jun 8, 2016

Dr. Lena did a very thorough exam and took the time to explain things well. She was very professional and listened to all the issues I had with my vision. Even though this was my first visit here, Dr. Lena made me feel comfortable and genuinely showed care for my concerns. The office staff was very friendly. I would highly recommend Park Family Eye Care to everyone.

Jun 2, 2016

I always enjoy my appt with Dr Parks.

May 29, 2016

Very positive and rewarding experience! Thanks

May 28, 2016

I was impressed with the service I received on my last visit.

May 5, 2016

This practice came highly recommended by my wife who has been a patient for a couple years now. I decided to stop procrastinating and make an appt. Well, I was so happy I did and upset with myself for not calling sooner. From the moment I entered the office I was treated so wonderfully by all the staff. In particular I would like to acknowledge and thank Dr Park (Father), Jordan, and Karina. They were all integral in making my first experience very pleasnt and memorable. I was particularly impressed with how much time Dr Park took with me. He was so thorough, patient, interested, and friendly. Jordan and Karina were also exceptional and made it a completely satisfying experience from start to finish.

Apr 22, 2016

Google maps took me south of John street to A&W.

Apr 18, 2016

Excellent! Always have a wonderful time !

Apr 10, 2016

very professional and personable I would highly recommend

Mar 24, 2016

Always a great experience. Glasses and prescription always a perfect fit. Dr. Lena is excellent

Mar 21, 2016

I had comprehensive excellent care. Dr. Lena gave me excellent care.

Mar 19, 2016

Great! Quentin is fantastic! Always taken care of

Mar 18, 2016

Thanks. Dr. Parker was very professional. I was in good hands.

Mar 16, 2016

A wonderful staff who met our needs to have a quicker appointment than normal due to having to leave for school pick-up. I appreciate their willingness to accommodate us. Kaden, my 5 year old, left feeling happy and excited! Dr. Lena was very kind. One small comment, as one who is very sensitive to perfumes and fragrances, the office had an overwhelming fragrance in the air from air fresheners, that gave me an almost immediate headache. But, that is my only "complaint" as everything else was wonderful! Leah Leman

Mar 10, 2016

Dr. Parks crew always is top notched! Thanks

Mar 6, 2016

Never in my life have I left a medical office in a more confused and frustrated state! When I was asked during the initial minute of the exam to sign off on the tests to be done, how was I supposed to know which of them would be necessary for my situation? Instead of shuffling me from room to room and test to test, it would have helped tremendously if I had been given an assessment of my current situation BEFORE the tests were performed. Then a correlation could have been made between my situation and the necessity of a particular exam. That would have made some sense to me. While the care I have been receiving from Dr. Bill has always been top-notch, I don't believe I obtained an adequate explanation of the diagnostic techniques utilized before they were employed.

Mar 5, 2016

Everyone at the office was super friendly!

Feb 29, 2016

I've been seeing Dr Lena for years. Always a good experience. In and out timely.

Feb 28, 2016

EXCELLENT KNOW THERE STUFF GREAT TO DEAL WITH

Feb 26, 2016

Very friendly staff, knowledgeable doctors, very happy with the experience.

Feb 24, 2016

I feel the staff there is very pushy with all the "extra" tests that are not covered by eye insurance. They want you to pay up front and wait to get reimbursed. I feel the option should be given to the client, but not pushed by every single staff member every time you go. And after they are suggested to the parent, railing on the minor about should not happen as they do not get to make the decisions. I do not think I will be coming back. Staff is friendly, and I like them but I will not be guilted into extra tests. If I say no, that should be end of discussion.

Feb 18, 2016

Long time customer with very friendly and knowledgeable staff

Feb 17, 2016

I showed up 1/2 hour early due to snow..The staff greeted me promptly and was able to start my check up early. I appreciate the friendly, courteous staff and especially the conversation with Dr. Park. He likes to give as much information as possible re: my eye condition. It seems that I'm stabilzed for now...and I appreciate hearing this news...since I was worried about hearing that my eyes had gotten worse. Dr Park is such a positive, energetic doctor and seems so interested in his patient's welfare. Thank you for caring.

Feb 15, 2016

Always a positive experience knowing the expertise of Dr Bill Parks.

Feb 13, 2016

Everyone was friendly and everything was explained in detail. I appreciated being treated as a valued patient vice just another number.

Feb 13, 2016

Very thorough and great professionals who know their "stuff!"

Feb 11, 2016

Friendly and knowledgable staff.

Feb 11, 2016

Good services.. I'm very please with my visit

Feb 8, 2016

Most thorough exam I ever had and the actual Dr helped me fine glasses! Wonderful!

Feb 8, 2016

I love going to Park Eye Care! The staff are the nicest, kindest and caring group ever!! Thank you for the genuine kindness that is shown to everyone who walk strough the door!

Feb 5, 2016

A pre-visit assured me that the insurance that I had would indeed cover the exam, the lenses and the frames. I should have been told at that time that the lenses were not included in the insurance -- even though my printout says that they are with a $25.00 copay

Feb 4, 2016

Just wish my insurance Cover the expense of my safety glasses Other than that your office is really nice

Feb 1, 2016

Always excellent...I have going to Dr. Bill for 40 years...

Jan 22, 2016

Thanks for taking care of my 7 month old son, Carl.

Jan 13, 2016

Dr. Quentin is great! He explained things well so that I could make the decisions I needed to make about my glasses and contacts. I have already referred a co-worker and I will continue to do so.

Jan 8, 2016

Our Dr. was. VERY thorough,pleasant, and informative. My thanks to her.

Dec 30, 2015

Have a wonderful Merriest Christmas everyone!

Dec 25, 2015

I've known Bill Park for many years and he provides excellent service to his customers. He is also a kind and generous person to his community.

Dec 23, 2015

Love Dr Park. He is a wonderful doctor. Very knowledgeable.

Dec 10, 2015

It is always good to see Dr Park for my annual eye visit. This was the first time I had the opportunity to work with Veronica......she was fun and put me at ease immediately. Have a wonderful year! See you all again next fall...... Patti Lohr

Dec 2, 2015

All of the ladies are very pleasant. Appointment time was honored and I was out within an hour.

Nov 30, 2015

Dr. Lena was great. It was our first time there and she was so kind and thorough. Office staff was friendly too.

Nov 6, 2015

Dr. Park always thoroughly explains everything and keeps a good eye on my family history. I do recommend to others when given the chance!

Nov 4, 2015

Happy with service and visit.

Oct 30, 2015

Very personal and professional

Oct 20, 2015

Absolutely great. Very satisfied. Glasses arrived practically overnight, it seemed Actually examined on 10/06 at 2 pm; arrived on 10/08 early am. Outstanding service. Dr Lena was wonderful as were all of the office staff.

Oct 8, 2015

My first appointment with Dr. Quentin Park went very well! I felt that the Dr. explained my situation with my vision and also explained my options for purchasing frames and lenses. This was a good beginning to my relationship with Park Family Eye Care!

Sep 23, 2015

They were very friendly and easy going, especially....MY DAUGHTER! :)

Sep 17, 2015

Everything was excellent. Only concern relates to the high cost. Glasses were over double of what I am used to paying.

Sep 16, 2015

Loved Dr. Bill. I've never been to the same eye doctor twice. I will be coming back to this office as long as my insurance is accepted. Very great experience.

Sep 6, 2015

Always welcome and professional. A great eye clinic. Knowledge of eye care a great comfort to me. Comfort for patients wonderful

Aug 29, 2015

Great staff! So glad we found Park Family Eye Care!

Aug 28, 2015

Dr Bill Park and all of his staff are exceptionally nice people. It is a pleasure to visit their clinic.

Aug 26, 2015

This was daughters first eye exam. She handled it well because of your great staff.i typically go to lens crafters for my eye exams. I am so impressed with the service that you provide. I will be setting an appointment for myself asap. Keep up the great work!

Aug 15, 2015

I was really impressed of the service I received and would highly recommend your office to anyone.

Aug 11, 2015

I have loved you guys for the last 20 years!

Aug 5, 2015

Excellent service. I travel from Lisle to see Dr. Park because I am so satisfied with the care I receive there. It is well worth the drive to North Aurora.

Jul 27, 2015

Everything was great. I appreciated the professionalism and quality of services that were given during my visit.

Jul 21, 2015

Everything was great. I was a little frustrated to have to come back in to have my glasses fitted/adjusted a second time, but you guys fixed them promptly and well when I did come in. The eye exam that you give is more thorough than anywhere else and I feel I am truly in the care of a professional. Thanks!

Jul 9, 2015

I came in without an appointment due to something bothering my left eye. Dr. Quentin got me in with virtually no waiting time. He diagnosed my issue, provided medication, and told me why it happened.

Jun 29, 2015

The team at Park Eye Clinic is very efficient, kind and prompt. Great service!

Jun 12, 2015

Dr Quinten is great. Very helpful and took time to interact while still explaining what he needed too during appointment.

Jun 10, 2015

I was very pleased with my appointment. I wasn't expecting such a thorough exam. I was also impressed with all the detailed measurements that were taken by the Dr. herself.

May 30, 2015

Dr. Quentin Parks was very friendly, professional, and thorough during the exam. I left knowing exactly what was wrong and what I needed to do.

May 20, 2015

Very good service with no complains.

May 13, 2015

Everyone is always friendly and knowledgeable.

Apr 27, 2015

Dr. Bill Park is always extremely knowledgeable, thorough, and professional. Also, his staff provides exceptional service.

Apr 27, 2015

Excellent exam with details completely explained.

Apr 20, 2015

Doctors and staff were very friendly and helpful. I felt the exam was very thorough.

Apr 15, 2015

As always, a good exam and great fit on the glasses. And to top it all off, my glasses are ready in 2 days. Thanks for the great service

Mar 25, 2015

Very helpful staff. Everything was explained with immediate results given. Appreciated the attention to detail.

Mar 23, 2015

I was waited on promptly. The doctor was very good at explaining my treatment options. She helped me with my frame choices and she didn't try to push the most expensive ones on me. She took my life style into account.

Mar 22, 2015

Dr. Bill was working with another patient and I waited about 20 min. Dr. Quentin started with me with the preliminary exam until Dr. Bill freed up so I didn't have to wait longer. Always enjoy my time with Dr. Bill and always so professional. Good news was my eyes had only changed one click on one eye, so didn't need new glasses. Appreciate that Dr. Bill is conservative with considering personal budgets and not pushing new glasses. See you next year.

Mar 21, 2015

Overall the appointment was fine. I had the son as the Dr for my daughters and I. He was fine with me and with my youngest, but when my older daughter was scared and nervous about the tests he seemed to lose patience. When she finally turned around in the end and did the drops, he considered not giving her a toy since she wasn't good all the way through. I'm glad in the end he did because I don't pay him to teach my kids a lesson - I pay him to ensure her eyes are in good condition. I just feel a little better patience with small children would be an important area to work on.

Mar 19, 2015

Excellent service -as always!

Mar 8, 2015

Exam part was thorough. Pricing not at all.

Mar 2, 2015

This was the first time I had seen Dr. Bill. He was a pleasure in not only going over my eyes but also we had good conversation which makes thing go a lot smother!

Mar 1, 2015

We have always been pleased with the service we receive from Park Family Eye Care and would recommend them to any of our friends.

Feb 22, 2015

We love Dr. Bill- he's so knowlegdable and made us feel cared for!! Thanks to all of you!!

Feb 22, 2015

As always, I was greeted warmly and well taken care of for my appointment.

Feb 16, 2015

Beginning with my parents, three generations of my family have been patients of Park Family Eye Care. We have two small grandchildren; I'm sure they will be the fourth generation! When you leave, you feel you have had a complete, thorough exam. Everyone is so nice!

Feb 4, 2015

Professional yet personal. Great optometrist!

Jan 28, 2015

Our Dr. was very informative and took as much time as my husband and I needed. Was very pleased.

Jan 26, 2015

Dr Lena was thorough which I appreciated. Happily no change in prescription was needed and so I can't comment on the selection and fitting of frames. I will be back in a year.

Jan 21, 2015

I felt that the doctor was very thorough with each exam and he explained what he was doing the entire time. He took the time to ask me lots of questions and he offered some very good suggestions re: eye vitamins and proper dosing. I appreciate all the time he took with me. Doctors visits can be stressful, especially when we're dealing with an eye condition, but I feel that I am in good hands. Thank you.

Jan 18, 2015

Everything went well and quickly. I am happy to know you are in charge of my eye care!

Jan 18, 2015

I was impressed with the equipment and Dr. Lena was very good at explaining everything throughout the process. The visit was very satisfactory in all ways.

Dec 15, 2014

Very nice staff. The doctors are good & professional.

Dec 14, 2014

Dr. Lena Park was amazing, she explained everything very clearly and the examination was very detailed and thorough.

Dec 10, 2014

This is the first time I saw a doctor other than doctor Park and his daughter was as good as he is. I would nothesitate to refer my friends.

Nov 25, 2014

I think it was great and would refer everyone I know to here.

Nov 21, 2014

Keep up the great work. Dr. Park is definite one of the best eye doctors in our area.

Nov 19, 2014

I have always been treated very well at this office. Everyone is pleasant and friendly and helpful.

Oct 20, 2014

Very very professional and very kind employees and atmosphere.

Oct 3, 2014

Professional, courteous,helpful

Oct 2, 2014

You have an excellent, friendly an helpful staff!

Sep 25, 2014

The person at the desk was cheerful and helpful. Dr. Park's exam was very thorough. He was very pleasant and helpful.

Sep 20, 2014

I used to come here as a kid. I am glad I came back. I feel like my exam was thorough and well above those "franchise" establishments. I wasn't pressured into buying new frames and lenses with the minor change in my prescription, unlike those other "franchises" that didn't give you the option to buy or not.

Sep 16, 2014

The wait time for me was closer to 10-15 minutes. No issue for me at the time.

Sep 10, 2014

I felt very welcome in a very professional atmosphere. I also felt that the tests and approach were very up to date and fully explained to me.

Sep 8, 2014

friendly staff. thanks for taking the time to help me pick out frames!!

Sep 7, 2014

Excellent service, staff was wonderful, Dr Park just superb!! 5 STARS

Aug 26, 2014

Would have rated 5 stars, but I had to wait 15 minutes in the waiting room prior to being seen, and there was no one ahead of me. This is not the first time that has happened there.

Aug 24, 2014

I know it wasn't easy to give me the tests while I'm in a wheelchair, and I so appreciated all the help and determination it took to do what was needed to get these tests done. Everyone was so friendly and I was thoroughly impressed with the treatment I received.

Aug 10, 2014

Overall the staff is pleasant, however I have some concerns about being able to ask questions and the timing of their most recent claim filed for an appointment.

Aug 10, 2014

Very professional and curtious

Jul 31, 2014

You office is wonderful!

Jul 27, 2014

I really appreciated Dr Parks passion for his work.

Jul 27, 2014

I felt well cared for after my visit. My husband has started using Park Eye Care as well.

Jul 16, 2014

I was very impressed with the level of customer service. It was a pleasure visiting and I'll be returning for future needs.

Jul 12, 2014

excellent treatment! I would recommend them to everyone I know!

Jul 9, 2014

Always a pleasure visiting the practice. From the front desk to the back, top notch! Thanks!

Jul 4, 2014

Always seems to have interest in my eye health while using my insurance effectively.

Jun 24, 2014

Nice efficient people to deal with

Jun 24, 2014

Excellent as always

Jun 23, 2014

Doctor was excellent and clearly communicated information about my eye health. Insurance information was also shared with me.

Jun 20, 2014

Dr. Quinten is very efficient and moves you along at your appointment while listening and asking questions to assess your needs. The office staff is friendly . I'd recommend this family practice to family and friends.

Jun 20, 2014

Park eye clinic did an excellent job of examining my eyes and explaining what they were doing and why they were doing it. Great Job!

Jun 19, 2014

Thanks for seeing me with no notice!

Jun 18, 2014

I had to pay the full amount and I should have only paid the co pay so now I feel you stored my money. I should be refunded all but the co pay I have sent to my insurance company for fraud. That is why I have insurance. Please call to discuss and when will I receive my refund

Jun 18, 2014

Dr. Lena and the front desk was wonderful. My kids felt right at home!

Jun 18, 2014

good appointment