Reviews

I had an appointment at 12:30 - showed up at 12:15 and wasn’t seen until 1:15.

Dec 1, 2019

Palo Alto Eyes gives their customers/patients complete attention and care in an environment that is friendly and welcoming.

Nov 28, 2019

I have been going to Dr. Matteson for several years, and I am always impressed with the thoroughness of her care. Definitely two thumbs up!

Nov 24, 2019

Really great customer service, I was in and out in about an hour which is awesome! Really great location. Eye exam was quick and easy, which almost NEVER happens!! The only con was I was never told how much my vision had changed. I mean I knew it was different but would have loved to been told how much of a difference there was.

Nov 6, 2019

I have submitted a review on Yelp.

Oct 26, 2019

I have been a customer for many years and have always appreciated the personal attention and professional expertise of Drs. Matteson and Most. Highly recommend the practice :-)

Oct 21, 2019

It happened to me to schedule multiple times an appointment with a specific doctor but it turned out to my with random doctors. Would be great if you can notify your patients that the desired doctor is not available.

Oct 13, 2019

The doctor is great here. The staff that assist in the exam and helping you choose frames are marvelous. Very pleasant experience!

Oct 12, 2019

Palo Alto Eyes was very friendly and helpful in handling a need for an urgent eye exam while I was away from home.

Oct 12, 2019

Thanks for your excellent attention and support

Oct 11, 2019

Have been coming here for years. Loved when Dr. Most was here and was a little worried when he cut back hours and a new doctor was taking over the practice. I love my new eye doctor, she’s awesome. I also love how updated and modern the shop is now, with the latest technology.

Oct 5, 2019

I have been going to Palo Alto Eyes for 33 years. I've been very happy with the service, and plan on seeing them in the future.

Sep 21, 2019

Pupil distance was not included in the prescription.

Sep 21, 2019

I have been seeing Dr. Most for more than 10 years. He has a kind and warm personality. Most importantly though, he is an excellent doctor. I would definitely recommend him to anyone looking for a optometrist!

Sep 16, 2019

Waiting for ever to get my contacts. Followed up a million times. Very annoyed!

Sep 11, 2019

Very friendly staff and professional help.

Aug 30, 2019

Highly knowledgeable center

Aug 12, 2019

Palo Alto Eyes Optometry believes in technology and has state of the art equipment. I love that. They have a large and best selection of frames and their services are the most professional. I do appreciate that.

Aug 5, 2019

On time for appointment, thorough exam, professional staff, friendly and helpful I suggested treatment and prescription.

Jul 28, 2019

Caring, friendly and thorough

Jul 14, 2019

Great experience from scheduling to exam. Everyone at the practice is so nice, professional, and just really make you feel comfortable. I have already recommended you to others!!

Jul 7, 2019

i have recommended people who have seen dr aung and i wojuld continue to... as well as dr most.

Jun 20, 2019

Everything was fine. I would make one recommendation. When a customer is looking for frames, give them some space. Don't hover over them. Many of us like to look and then we will ask questions.

Jun 14, 2019

Prompt service, latest technology and very informed staff.

Jun 13, 2019

Excellent and professional.

May 27, 2019

Prompt attention. Personalized care.

May 18, 2019

Very professional and competent optometrists.

May 9, 2019

Great service, helpful staff, professional doctors. I highly recommend this place.

Apr 29, 2019

Great optometrists and staff. Very knowledgeable, friendly, and accommodating.

Apr 25, 2019

Thank you to doctor and staff who are always so polite and professional. Thank you to doctor who always takes the time to answer my questions and suggest products and methods to use to treat my dry eyes. I keep coming back to have my exam done here even though you guys don't take my insurance. (I get it reimbursed).

Apr 4, 2019

Wonderful and nice staff. They have always been responsive over email or by phone. The doctors are also fantastic here.

Mar 13, 2019

I had a great experience from arrival and through my exam with Palo Alto Eyes. The front desk was kind and welcoming, and Dr. Aung was professional, thorough, and put me ease.

Mar 8, 2019

Doctor Aung is amazing & so is the staff. My son & I are in Chicago now & when we come to Palo Alto to visit my other son we come to have our check up & order glasses at your facility. Haven’t found anyone as good in Chicago!

Mar 7, 2019

Very thorough and professional services. Friendly doctors and staff. Heartily recommend!

Feb 24, 2019

Very happy with the new Dr. Aung. Seems very up to date, nice to talk with. Excellent help with selecting glasses.

Feb 22, 2019

Dr. Aung was friendly and informative. She patiently reviewed my eye scans with me and thoroughly answered all of my questions. I ended up needing glasses and Travis helped me pick out the perfect pair - they compliment my face shape and are exactly my style. Overall, I had a great experience here and will continue to go to Palo Alto Eyes Optometry and refer friends who are in need of a good eye doctor.

Jan 3, 2019

The exam was superb, the technology cutting-edge, the doctor brilliant in explaining results!

Jan 3, 2019

Travis is great! Really appreciate everyone's help. I'm usually really busy and I went in there. Told him I only had 20 minutes and he was able to take care of me with plenty of time to spare

Dec 20, 2018

Very friendly staff amazing service!!

Nov 5, 2018

What a great 1st experience with the new staff. The staff was very warm and inviting. They all took care in explaining test and outcomes. I would highly recommend the office

Nov 2, 2018

The front desk staff were very welcoming. Dr. Most was wonderful as always. He took the time to listen as I described my visual challenges and adjusted my prescription accordingly. Travis was extremely helpful while assisting me with frame selection. The overall experience was great and I look forward to my new glasses.

Oct 11, 2018

I really liked how thorough Dr. Aung was during the examination. She explained everything really well and discussed all options. I felt very well taken care of.

Oct 10, 2018

Always a pleasure getting my eyes checked and choosing new glasses at PA Eyes. Smart service. Updated technology. Wise counsel. As my eyes age, I appreciate it even more. Thanks!

Sep 26, 2018

I have been using Dr. Matteson for over 20 years. She is a great optometrist, very careful, understanding, a pleasure to deal with.

Sep 26, 2018

The attention and service that my mother got during her appointments were outstanding! The level of patience of Dr. Aung demonstrated was beyond our high expectations. I've been a patient of Dr. Most for almost 20 years, also my husband and my teenager children. Dr. Aung joining the practice has been the best experience we have had. My mother has keratoconus and Dr Aung is extremely knowledgeable about this cornea deformation. She did listen to all my mother's concerns, and answered all of her questions with a high level of competency, technical knowledge and emotional intelligence. By far, this is the best experience we have had and most important my mother got the perfect contact lenses. Thank you!

Sep 25, 2018

I'm a long-time patient and this was my first visit since the change in ownership. The front office staff was very helpful and it was great to be able to still see Dr. Matteson.

Sep 23, 2018

Dr. Matteson always makes me feel reassured that my eyes are being well cared for!

Sep 14, 2018

Excellent practice and high tech equipment.

Sep 3, 2018

Travis helped me pick out frames and explained everything with patience even when it got busy. My great experience and the reason I’d come back the next time I need glasses was due to him.

Aug 20, 2018

Long-time client, and the office and staff are consistently excellent and friendly.

Apr 7, 2018

Dr. Matteson is wonderful! I feel that my eyes are very well cared for because she is very thorough, competent, and knowledgeable, and she patiently explains what she is doing and why. To add to that, she is kind and pleasant as well!

Oct 8, 2017

At the end of my appointment, I was escorted over to select some glasses. The gentleman shared a couple of frames with me and I advised him that I did not care too much about the fashion of the frames. He grabbed a pair and sat me down without saying a word to me for a little over 10 minutes typing on his computer. The simply said "that will be $374". I was surprised that he rang me up for some very expensive frames, lenses coating, etc. All without saying a word to me. I did not even get his name, as he never introduced himself to me. Hard for me to recommend a place that conducts business in this fashion. I have been a client for over 10 years - quite surprising change of personnel lately.

Oct 1, 2017

Great thorough service with upgraded equipment.

Sep 12, 2017

Great establishment with outstanding care and service.

Sep 11, 2017

Dr. Aung at Palo Alto Optometry is the best doctor one can possibly hope to have. Highly recommended.

Aug 30, 2017

Comprehensive exam, and good explanation of the process.

Aug 23, 2017

I have been a patient for many years. Doctors, opticians and staff have always been kind, helpful and attentive. I highly recommend this place.

Aug 3, 2017

Very good I like the equipment tell all information is correct and no pain and take short time thanks Dr Jayne:

Jul 31, 2017

Dr. Aung is fantastic. She is warm, personable, sharp, detail oriented. We have been patients of Dr. Matteson for several years now, and it was great to see Dr. Aung join the practice. This is one of the best optometrists near Palo Alto if you want the best, un-rushed care for your eyes. Our vision insurance does not even work with this office but we still, time and time again, go back to this office because the eye health of our family is more important than what is the co-pay or how many types of frames and lenses are covered by "plan xyz. We especially recommend this office if you are interested in Ortho-k, or even the differences between all the hard and soft contact lenses out there. Let me put it this way, they are not interested in pushing product or sales, and we believe that is exactly the type of practice you should go to for your eye care.

Jul 30, 2017

I saw Dr Aung, who was personable and very knowledgeable. Will be returning in the future.

Jul 28, 2017

Everyone is very nice and the whole process works so smoothly

Jul 20, 2017

Very friendly and knowledgeable!

Jul 8, 2017

Dr. Matteson listened to my concerns carefully and addressed them. She also took a little extra time with me which I appreciated! She is a very competent, patient and caring optometrist.

Jun 29, 2017

Dr. Most and his staff are true professionals.

Jun 23, 2017

Very prompt and efficient, yet a warm environment.

Jun 15, 2017

Friendly people, very professional

Jun 7, 2017

My annual eye - check was, as usual with Drs. M& M great fun and a barrel of laughs

Jun 1, 2017

They did what I needed: I got my prescription. While the team itself seemed friendly and reasonable, the optometrist himself was rather cold and pushy. Numerous times was I offered the "thorough" test with the new machine, a test that is not covered by my insurance. I said no to the assistant, who understood and didn't ask again. I said no again to the optometrist. Nonetheless, he kept telling me about how this was equivalent to saying no to a blood pressure test at a physician, and tried to make me feel guilty by saying, and this is the actual quote, "if you were to say no to blood pressure test to a physician and later you had a disease that could have been prevented by having it detected by that test, would you hold the physician responsible?" The answer, as it was then, is NO. But more important in this scenario is that I came for a very specific service, I do not want be sold tests and machinery if its not what I am looking for. If I say no leave it at that.

May 27, 2017

I had all my questions answered and am very satisfied with what I bought.

May 13, 2017

I've been a patient for 20 years! Dr. Matteson - 3 Ps: personal, professional, patient!

May 10, 2017

I brought a pair of my favorite sunglasses to have prescription lenses put in...they were very accommodating!

May 6, 2017

I've been coming to Dr. Matteson for over 30 years! Appointments are always thorough, efficient, and highly professional. I also enjoy her personal rapport and look forward to annual checkups. Her staff are super friendly and professional too.

Apr 26, 2017

Got immediate solution to my broken glasses challenge.

Apr 24, 2017

Always an excellent experience. I feel safe knowing that Dr. Most is looking after my eye health!

Apr 14, 2017

Very easy and convenient since I work at Stanford Health Care.

Mar 24, 2017

Great experience, really efficient and reasonable prices. The staff was friendly and welcoming and the doctor made me feel at my ease throughout the consultation, providing a lot of useful information. I went in without an appointment and without having health insurance (I don't live in the US) and I only waited 10 minutes before being received by the doctor. I definitely recommend this Optometry!

Mar 23, 2017

Always a good experience and very professional

Mar 16, 2017

Examine was good and Jessica was very helpful.

Mar 4, 2017

They always take good care of me every time I comd in

Feb 22, 2017

The excellent service here makes the short drive drive from San Jose very worthwhile. Parking was easy, and my appointment started right on time. Great customer service with a selection of frames for all budgets.

Feb 8, 2017

Everyone, from the receptionist, optometry assistants, to Dr. Wu, were extremely helpful, courteous, professional, and efficient. I highly recommend Palo Alto Eyes Optometry to any of my Stanford postdoc friends.

Feb 7, 2017

Palo Alto Eyes offered quick and quality service! Doctor Most is very kind. I definitely recommend this office!

Jan 29, 2017

Very efficient and helpful

Jan 18, 2017

Excellent staff

Jan 5, 2017

I have been going to Dr. Matteson for many years and highly recommend Palo Alto Eyes Optometry. Dr. Matteson is a great doctor who provides quality care for her patients. The office staff is very helpful and pleasant to work with.

Jan 5, 2017

Excellent service, even on the busiest day of the year: New Year's Eve. Personalized assistance, selecting frames. Dr. Matteson and Dr. Most are the BEST!

Jan 1, 2017

I purchased new glasses and received helpful, friendly, excellent service. I am a person who needs fashion assistance, and I got that and more. I have been getting my eyes checked and purchasing my glasses from this store for almost 20 years. I cannot say enough about the great service from Dr. Matteson, Dr. Most, and their excellent staff!

Dec 31, 2016

Quick,professional,courteous, and on time. Highly recommend for great eye care.

Dec 30, 2016

I've been a patient of Dr. Most for over 20 years. He is always very friendly, professional and knowledgeable. My two children are also his patients now! The administrative staff is attentive and provide excellent services.

Dec 24, 2016

I always feel welcome and comfortable here and confident that I am in good hands. I trust the information I receive about the health of my eyes and recommendations about taking care of them. I always appreciate the advice they give me on choosing new glasses and I like their wide range of choices. Highly recommended!

Dec 15, 2016

Excellent!!

Dec 10, 2016

I have going to Dr Matteson for almost 20 years now and have never had a bad experience. She is a great optometrist.

Dec 3, 2016

Dr Matteson is always thorough in her examination, providing very helpful information regarding my eyesight and the health of the eye. I have total trust in her advice and have been seeing her over several years. She is warm, courteous and friendly and I always feel confident that she has given me an accurate assessment and a path to improve my sight. Her front staff are also very helpful and friendly.

Dec 2, 2016

I really like Dr Matteson. She is very thorough and knowledgeable. She answers my questions and I never feel rushed. Her staff is friendly and they always help me find glasses that fit my needs. The only draw back is that most of their frames are very expensive, but I guess that is to be expected due to their prime location in downtown Palo Alto.

Dec 2, 2016

As always, my experience (eye exam and selecting frames) was excellent.

Nov 10, 2016

Excellent experience! Dr. Matteson is really good at her craft.

Nov 9, 2016

Good eyexam, nice selection of frames

Nov 5, 2016

Excellent service

Nov 2, 2016

Great service

Nov 1, 2016

Our favorite DR Matteson she is the best! If you are looking for a friendly and professional eye DR she is the one!

Oct 30, 2016

Great service. Always friendly staff.

Oct 27, 2016

Excellent service!

Oct 16, 2016

I have always appreciated Dr. Most's seasoned skills. At the appointment, which was needed due to an eye injury. He asked very detailed questions, explained things perfectly in layperson's terms, and even wrote down for me what the diagnosis was in medical terms, at my request. I appreciate his skill and care. He always focuses on the priority at hand, and never tries to sell you anything. Thank you, Dr. Most.

Oct 7, 2016

Staff is very friendly and competent. I have been going to Dr. Matteson for years and appreciate her feedback on my eye health.

Oct 6, 2016

Really detailed attention by Dr. Most with a thorough discussion of my status and options. Plus good advice on ordering my next pair of glasses, both functionally and financially.

Oct 2, 2016

The rating would be 5 stars but I have emailed numerous times for my contact lens prescription and have never received. I will send yet another request so I hope three is a charm. I did get free trials but never a prescription and I have to pay $160 for the visit since my insurance does not cover.

Sep 30, 2016

They came through. Great place and have been going for years.

Sep 30, 2016

I've been coming to Palo Alto Eyes for well over a decade and the staff and Dr.s have always been courteous and professional.

Sep 24, 2016

He is an excellent ophthalmologist, and he truly listens to his patients.

Sep 23, 2016

Both of my expectations were met. I wanted to get a clear left lens in an old pair of glasses and to find new frames for a new pair . I love my new frames and everyone was very helpful.

Sep 9, 2016

Great visit

Aug 28, 2016

many frame styles

Aug 28, 2016

The staff was friendly and professional.

Aug 24, 2016

Front desk staff were really nice and attentive

Aug 10, 2016

Excellent professionals and good selection of high quality frames.

Jun 10, 2016

Friendly, attentive, and all around excellent service.

May 22, 2016

The office is very nice, clean, and well organized. My appointment started right on time, and no time was wasted during the appointment. The Doctor, Cindy Matteson, was very professional and patient. She answered all my questions and explained all the procedures. The rest of the staff were also helpful and polite.

May 16, 2016

My visits there are always terrific!

May 13, 2016

My appointment was on time and the staff was courteous, knowledgeable, and very helpful.

May 12, 2016

Even though my insurance has changed and I no longer receive benefits for Dr Most's office, I continue going there because I really like the service. Dr Most is really nice guy and truly professional. Their eye glass selection is also top rate, and they never pressure you to purchase anything.

Apr 4, 2016

Once again, staff were very professional, on time, and courteous.

Mar 30, 2016

As a first time patient at Palo Alto Eyes, I was so pleased with my experience! Everyone was so kind and helpful, and the appointment was very efficient and timely. I look forward to this being my regular place for eye exams, new glasses, and contacts.

Mar 30, 2016

I have been a patient of Dr. Matteson for about 20 years. I have confidence in the care she provides and find her to be very patient focused.

Mar 22, 2016

Dr. Matteson is professional and friendly. She goes over the current vision status and tells what are possible issues in the future and how to address them or if one should be concerned. She always answers the questions and share her recommendations.

Mar 12, 2016

Been coming to Doctor Most for over 6 years. Excellent service all around. Driving. Most is very thorough and does a great job explaining things. Great place!!!

Mar 6, 2016

Professional, friendly service!

Mar 1, 2016

Great way to care for your sight.

Feb 24, 2016

One of my best experiences so far.

Feb 16, 2016

Thanks to Dr Most for pursuing my complicated lens/prism issue.

Feb 11, 2016

I have been seeing Dr. Mattison for about 18 years. I look forward to my annual checkups. I am getting older and she makes sure I have the exams I need to stay on top of things. She also offers a great selection of glasses that I never see anywhere else.

Jan 29, 2016

The service has deteriorated significantly. We have not been happy with the recent visits regarding ordering glasses.

Jan 21, 2016

Best eye care ever!! Wouldn't change it for the world!!

Jan 15, 2016

Even though I've moved from the Bay Area... 2 hours away I still make a drive to see Dr Matteson and Most .. they are the most caring professional Doctors whom I have recommended to various friends and family. My sister in law comes from Michigan to see Dr Matteson. I recommend them highly and will continue to make a two hour drive each way so that they can take care of me which they do an awesome job of with their very courteous and professional staff. Elaine Rodriguez

Jan 15, 2016

Grat service.

Jan 9, 2016

I had a great experience.

Jan 1, 2016

JUST GREAT!

Jan 1, 2016

Great service, high level of expertise, welcoming office. I've always been highly satisfied with every aspect of my experience at Palo Alto Eyes.

Dec 16, 2015

Friendly staff helped me immediately with deciding which frame to go with. Dr. Matteson was very detailed and explained everything with precision and clearity eliminating questions Ive had that other doctors left with me. Thank you DR. And your warm staff. Honesty goes a long way!

Dec 11, 2015

Excellent and professional service. I always feel confident that I am getting a thorough eye exam with Dr. Matteson including a consultation on eye health and high quality eyewear and fitting. I would highly recommend this office.

Dec 10, 2015

My experience was great. I've never had anything but a really good experience here.

Dec 7, 2015

As always, the Doctor was very informative during my exam. She went to great lengths to explain a couple of issues with my eyes, and did so in way that a layman such as myself can understand said issues . . . and how they affect my vision. I trust her implicitly and feel confident that my eyes are in the right hands! She adjusted my present frames for a better fit and gave me some advice on selecting lenses for my next pair of glasses as well. In short, THE BEST!

Dec 3, 2015

On-time, helpful and patient when I was selecting a new frame.

Nov 23, 2015

I meet with Dr. Matteson and her staff. Everyone is very kind, friendly and the work was done quickly and efficiently. Dr. Matteson clearly explained everything as we went through the eye exam. I highly recommend this place.

Nov 13, 2015

Very professional. On time. Friendly service.

Oct 28, 2015

First time here. Very nice staff and knowledgable optometrist!

Oct 17, 2015

Dr Mattedon and her staff have always been professional and thorough in their exams, explanations and care. We have been bringing the whole family to her for 8 years. She has grown with us, with small children back then, into our adult issues over the years, she's well educated and relaxed by nature with us all. We cannot recommend Palo Alto optometry more highly, for all of your optometry needs.

Oct 16, 2015

attentive, patient as we went through the refraction process

Oct 11, 2015

Very friendly staff! :) I'm happy to have chosen you!

Oct 5, 2015

My doctor was professional as well as friendly. I only had to wait 2 minutes before they asked me to come back and proceed with the appointment. I had a great experience. People don't generally bring up optometry appointments in daily conversation, but if they did I would recommend!

Aug 28, 2015

I have been seeing Dr. Matteson for my eye care needs for over 2 decades and she has always been great. Prices are very reasonable and the service is outstanding. She always takes the time to explain everything carefully and I feel like she is really looking out for my overall health, not just my eyes! The entire staff is very helpful and supportive.

Aug 22, 2015

Dr. Matteson is very professional and friendly. We are very comfortable going to her for exams.

Jul 23, 2015

I just love the warmth and overall excellent service I continuously receive from this office. The character of the doctors and staff keeps me and my family coming back. I have been with this group for a long long time and they make sure you are satisfied and happy from visits to pick up of your materials. Thanks Dr. Matteson and Dr Most for giving me such care when it comes to my eye site! Monique D.

Jul 21, 2015

Dr. Most and his staff are always friendly and professional. They make it a pleasure to take care of my optometry needs.

Jul 20, 2015

Very extensive eye exam and inexpensive for users of VSP insurance!

Jul 10, 2015

Way too many reminders to confirm appointment, but timely service.

Jul 9, 2015

I have been a patient of Drs Matteson and Most since they first established their office in Palo Alto 30 years ago! Always a professional and successful experience.

Jul 8, 2015

Always a very thorough exam and super friendly front office staff. I feel very comfortable here.

Jul 6, 2015

I've been coming to Dr Most for 8 years and really enjoy him and his staff! He also has the machine where they do not have to dilate your eyes…it's only an extra $35 but worth every penny!!

Jun 20, 2015

I've been a customer of Drs. Matteson and Most almost since they opened up shop in Palo Alto and I have recommended their services to many friends. They are knowledgeable, professional and conscientious. I also had a very successful referral from them to an ophthalmologist.

May 24, 2015

Ivan and the crew are very awesome, their personalities make it a real joy to be there. And Dr. Most, my optometrist, was very efficient and cool. I am happy that I chose them.

May 22, 2015

I will always be grateful that my husband and I found such a reliable, informative and approachable optometrist as Dr Matteson. We are in the best of hands. On this visit my eyes were tested and Dr Matteson explained any irregularities in language that I could understand as well as giving me excellent advice on how to. take care of my eyes. Thank you. The office staff are also friendly and helpful.

May 20, 2015

My husband and I have been seeing Dr. Most since 2001. He's great and Dr. Matteson takes care of my kids. They're great for our family!

May 9, 2015

I've seen both Dr Matteson & Dr Most over many years and each visit is professional and courteous. I particularly like the ability to call and talk with a member of the staff, as well as the ability to make appointments online. I have never had any issues with prescriptions - contacts or glasses - everything runs smoothly.

May 7, 2015

Awesome dr and service.

May 6, 2015

Dr. Most is the best and the entire staff is great. I'm glad to be going to PA Eyes for my eye care and for my glasses. They make me feel like family. I also am lucky as I only have to walk a few blocks to get there!

May 5, 2015

I have been seen Dr Matteson for 16 years I love her professionalism and her pleasant personality and always a delight to see her I would highly recommend her

May 5, 2015

This was one of the most uncomfortable medical experiences I have ever had. I sat in the doctor's office for 20 minutes listening to him in the hallways yelling at what I assume was another customer on the phone. Then when he finally came into the room to see me, he was abrupt and impolite, and seemed to rush through the entire process. I'm sure because I'm a young person (23) he thought it would be fine to treat me without respect or consideration. At the end of the appointment, he told me that I had an astigmatism and when I asked for further information and clarification he essentially dismissed me. He ushered me out of the door, handed my documents to the receptionist and left without further word to me. It was truly a horrible experience, and I recommend that NO ONE use this service.

Apr 27, 2015

outstanding personal service as always

Apr 23, 2015

Outstanding service as usual!

Apr 17, 2015

I was greeted with an exhuberant staff. The office was very clean and filled with a variety of eye wear to choose from. The pre-examination was a simple run of testing before seeing Dr. Most. I was examined by Dr. Most who was prompt and extremely knowledgeable. We ran through some more visual testing and he explained everything to me in great detail and made sure I understood the outcome of the tests. After the exam I met with the Optician who was patient with me while choosing my eye wear. He helped me choose the perfect pair. I was very pleased with the overall experience and will recommend Palo Alto Eyes Optometry to family and friends.

Apr 13, 2015

Always an excellent experience. This is an extremely efficient and caring service. I have no reservation in recommending them.

Apr 12, 2015

Very friendly staff, good customer service with a caring attitude. Frame prices are reasonable, and staff had good knowledge of what my insurance coverage is. Very thourough vision exam by Dr. Matteson.

Mar 31, 2015

I have not had an eye exam in several years. This office had new equipment that I was impressed with. They are less intrusive and faster. Staff was very courteous and efficient. Dr. Most gave me a very thorough exam and explained what was going on in non technical terms. He spent a considerable amount of time helping me find the right frames for me.

Mar 31, 2015

Excellent service all the way around. Dr. Most is very understand, compassionate and fun. The staff are all very professional and knowledgeable.

Mar 23, 2015

Very helpful and know their stuff! Good selection of frames.

Mar 22, 2015

It's always a pleasure coming here.

Mar 12, 2015

As always, terrific experience!

Mar 11, 2015

Dr. Matteson seems to be very thorough, thoughtful and very pleasant. The staff is very helpful as well.

Mar 8, 2015

I was in and out in less than 30 minutes on my lunch break with a new prescription and a comprehensive eye exam. Great experience.

Feb 18, 2015

Service was quick and efficient, and they don't try to pressure you to get new lenses

Feb 16, 2015

Great, professional, convenient service!

Feb 12, 2015

Always pleasant to visit Dr Matteson and her staff. The appointment was on-time, and as always I felt well taken care of.

Feb 10, 2015

Great service as usual!

Feb 8, 2015

Like every past visit, perfect

Feb 7, 2015

Very helpful and friendly staff.

Jan 24, 2015

I was very satisfied with their thoroughness and professionalism. They were very helpful with the selection of frames that matched my style and lens options that met my work/life needs.

Jan 9, 2015

I have been a patient of Drs. Matteson & Most for over 10 years. The doctors and staff are always professional & thorough and the overall experience has been extremely positive.

Jan 8, 2015

Excellent service, and Dr. Matteson helped me pick out frames while her staff were busy with other clients. It is a wonderful, professional place. I highly recommend them.

Jan 3, 2015

I was met in a prompt and timely fashion. The exam and advice were very informative and answered all of my questions. Customer service was excellent.

Jan 2, 2015

Excellent, excellent service. Have been going here for several years. Everyone who works here is kind, courteous, and very knowledgeable. Dr.s Matteson and Most provide a nice friendly, almost family like atmosphere.

Dec 16, 2014

Love their front staff. Always very merry and helpful

Dec 5, 2014

Professional & efficient.

Dec 2, 2014

The receptionist is hella cute.

Nov 19, 2014

Friendly, professional, dependable, and on time - everything I want!

Nov 19, 2014

Dr. Matteson and the entire staff have made dealing with my lifelong vision challenges fun, and I never imagined I'd say that. The office is pleasant and relaxed but professional. The selection of frames is fantastic and the advice and support for trying and selecting is truly remarkable. If you have ever left an eye appointment feeling like a commodity or an oddity, try Palo Alto Eyes.

Nov 18, 2014

I have been going there for years and service is excellent.

Nov 17, 2014

Efficient, thorough, and friendly

Nov 16, 2014

I was disappointed for how few frames qualified for the new $200 Stanford limit. There were only three frames to chose from and they were mediocre at best.

Nov 16, 2014

Friendly staff. Very prompt and personalized attention. My children and I have been seeing Dr. Matteson for years and have always had a good experience.

Nov 13, 2014

Super nice, helpful, competent, professional

Nov 12, 2014

Really liked Dr. Most and just how concerned he was. His level of detail and providing options and just being able to relate.

Nov 4, 2014

Professional, helpful service!

Oct 31, 2014

Dr. Most was very knowledgeable and did a thorough exam of my eyes. He took time to explain what the different tests and results meant. He made the visit enjoyable and cared about me as a person. I'll be going back!

Oct 28, 2014

Great service.

Oct 24, 2014

I love seeing Stuart everytime I happen to come by and he is there. He understands my needs so well. Mike is totally awesome to work with too! I'm still getting to know the other new staff members who have always been very helpful and kind.

Oct 21, 2014

I had forgotten how great this office is…fast, efficient, kind and, clearly, competent. Thanks

Oct 17, 2014

They are great. people are so nice in there. I would definitely stay with them.

Oct 8, 2014

Dr. Matteson is wonderful always look forward to my appointment. Her staff is always so helpful, Mike is great he always helps me pick out the best glasses. Irene

Sep 28, 2014

It's always a great experience with Doctor Most. The only thing keeping it from being 5 stars is the eye test - I'm sure it's not intended, but it feels a little like 'extortion' to have to pay $35 for the optimap vs. the free test that requires being dilated. Would rather you just include it and say that insurance will cover almost the entire cost of the exam, except for $35 and the co-pay.

Sep 26, 2014

I like here really much, people here are nice and warm.

Sep 23, 2014

Each person knows their stuff and gives me their undivided attention, which makes my annual visit to get my eyes checked easy and efficient. This office visit is something I look forward to, instead of dread (like seeing my dentist or primary care physician). I'm looking forward to them expanding their eyeglass inventory to include "asian-friendly" glasses with the nose bridge option or hopefully TC Charton, which are specially made to fit asian noses.

Sep 19, 2014

I have been going here for 8 years now. I love how they make you feel like you're a friend and they answer all your questions during the exam. I have really bad eyes, so when I go I feel like I am getting blinder by the minute. They make me feel that I am not. I have recommend them to several people who love them as well. The only down fall are glass are more expense everyday.

Sep 17, 2014

Dr. Most and his entire staff are fabulous. They immediatly put their patients at ease, are very efficient in doing the pre-exam testing. Dr. Most is very knowledgable and easy to talk to and does an excellent job of explaining what he's doing and why, what the test results mean and what the patient can expect in terms of the need for glasses, etc., in the future. I feel very fortunate to have him for my doctor and would recommend him to anyone.

Sep 6, 2014

Cindy Matteson was very helpful and nice. She addressed my concerns and gave me a new prescription that some tips to address some other problems I have with my eyes.

Sep 4, 2014

Friendly, professional, and thoughtfully detailed in exams and inconsideration of all eye health aspects. They make options clear without being too pushy. They refer to ophthalmologists for specialized follow ups to be on the safe side when worrisome evidence presents or mounts. They make follow up calls on details or questions as needed. They have earned my trust and respect.

Sep 3, 2014

My entire family have been going to Drs. Madson and Most for more than 15 years. Originally, we were referred to them by a friend who thought they would both work well with a child who has special needs because of their gentle and quiet approach to things. Needless to say we have been going to them for all of our eyecare ever since. The office staff and opticians all have a great personality, professionalism and know their products well. I can't say enough praises to them for all that they do for my family. I highly recommend them!

Sep 2, 2014

Everyone was great as usual!

Aug 31, 2014

My 4year old felt secure and cooperated amazingly well with Dr. Cindy and her assistants. It was extremely professional and yet very friendly check-up. I'm confident that my girl would go for next one as she go to playground. That's huge!

Aug 22, 2014

Very friendly staff and doctors. I appreciate their personal approach.

Aug 20, 2014

Substiture doctor, as Dr Most is on vacation - 5 Star service!

Aug 19, 2014

I came in as a new patient and I received excellent service. The staff were all very knowledgeable & a pleasure to work with. The office was clean & they had a variety of styles of glasses to look at. I look forward to them assisting my children in the future. Thanks!

Aug 16, 2014

As always the customer service was exemplary. During my exam the Doctor was very thorough, informative and pleasant as well. I need new glasses and received a ton of help in selecting the frames and lens options. Excellent service all around!.

Aug 14, 2014

Friendly, no pressure.

Aug 11, 2014

Dr. Matteson was very patient with me. She let me tried different kinds of contract lenses until I was satisfied.

Aug 10, 2014

The exam is comprehensive, the technology is the best and most advanced, the staff is courteous and efficient, and the doctor is terrific!

Aug 4, 2014

Very attentive, friendly services.

Jul 29, 2014

I have been coming to Palo Alto Eyes for over a decade and will continue to do so. Now my adult children go there too. Both doctors are extremely knowledgeable and professional. In addition to this important component, the staff is very experienced with regard to insurance claims and know exactly what is covered by your plan allowing you to make informed decisions. I wish other medical and dental staff were as qualified in this area - it's a big plus and a solid business model of how the entire process should work everywhere. It works great here. Michael's competence helps takes the stress out of the 'buying decision.' They also have a good inventory of products - both high end and fairly priced but fashionable frames - to choose from, which adds to the convenience.

Jul 28, 2014

I have been with Dr Most for Years, I find hime an excellent and compassionate person. I love my visits. The staff is superb too! Incidentally I lost my prescription as I left your office. Can you mail me my prescriptn, or better Email me a PDF?? Thanks Norman SIlverman, 806 East Greenwich Place , Palo Alto Ca 94303

Jul 26, 2014

Always professional service.

Jul 13, 2014

I appreciated the attention - we took over an hour - to selecting my first pair of glasses. I don't know any of the language or what styles work, so it was educational as well as comfortable. I recommend PA Eyes.

Jul 10, 2014

Dr. Matteson is wonderful. Assistant is friendly and helpful. However, my email was never returned, and though one of the receptionists said she left me a message, after I checked my home phone and cell phone, I still did not find anything. Now I have no idea who she called! I ended up calling the store myself and arranged the appointments with Dr. Matteson. The online appointment making system URL on the website mysteriously disappeared.

Jul 10, 2014

I brought my 2 year old with me to my appointment and they were very accommodating. The staff was very friendly and helpful. The doctor was great and helped me with an issue I was having with my eyes.

Jul 8, 2014

I've been going to Dr. Matteson for over 20 years and she has always provided the best of care, as well as a very kind disposition. I wore contacts for many years, but still go to her since having had Lasik surgey several years ago. She's the BEST.

Jun 26, 2014

As always I was seen promptly. All my questions were addressed and any concerns were expressed. Dr. Matteson is always professional and understanding. Lisa Simpson

Jun 25, 2014

Excellent service, as always! My family and I have been going to Dr. Matteson & Most for over 14 years. Both doctors are very helpful, and the staff is always very courteous. Thank you!

Jun 23, 2014

My appointments are very enjoyable. Dr. Most is very friendly and takes his time to give a thorough exam. He explains what he's doing and why which is nice.

Jun 14, 2014

Awesome!

Jun 3, 2014

Professional, Cheerful and informative. Also, an easy and helpful atmosphere in the whole office! R. Miller

May 22, 2014

Excellent customer service by staff. Great insights from doctor. Frames are a little pricey.

May 18, 2014

Excellent service, as always!

May 13, 2014

Excellent, expert professional services...

Apr 17, 2014

This past Friday I called to say I was stuck in traffic and would probably be late by 5 - 10 minutes. The receptionist (something starts with an "M") said if I was 15 minutes late I would need to reschedule. I understand that the doctor needs to keep to his appointment schedule but would have appreciated being fit in or something a bit more accommodating. We used to use an doctor in San Carlos( this meant 5 patients), were running late commuting from Palo Alto, and when we arrived were told we had to reschedule. I was so annoyed I pulled our business from there to your establishment. I have been pleased with Dr. Most, Mike and the other staff members of Palo Alto Eyes.

Apr 6, 2014

On time, efficient & extremely professional. All that plus providing all needed eye health exam summary info in understandable way with suggestions what to do next ;)

Mar 28, 2014

Kind and professional, clean updated, beautiful place, beautiful people

Mar 25, 2014

efficient

Mar 21, 2014

I easily found parking accross the street from Palo Alto Eyes, and was seen by Dr. Matteson right on time. As I had remembered from last year, Dr. Matteson had a very pleasant manner and explained everying she was doing in detail. The office staff are very kind and helpful in explaining what my insurance covered.

Mar 20, 2014

Outstanding patient service!

Mar 14, 2014

I did my exam, got fitted for lenses and glasses, and purchased both. Very professional and efficient. Easy to schedule exams and fast response time.

Mar 11, 2014

Very quick appointment, helpful and knowledgable staff, wonderful optometrists, and great selection of glasses. I wouldn't go anywhere other than Palo Alto Eyes!

Mar 9, 2014

As always, professional, courteous and prompt service. Would highly recommend.

Feb 28, 2014

Everyone is professional and great to deal with

Feb 28, 2014

thanks!

Jan 31, 2014

The young woman who helped me find frames (and help my fiance find frames as well) was absolutely great and even stay late twice for us to help us pick them out on a Saturday. I can't say enough how great she was! I wish I remembered her name.

Jan 28, 2014

Once I got somebody to help me it was a wonderful experience. Of course when I went there, a family of four with children were there at the same time . It was crowded with toys in a cramped space. Once they left, the noise level lowered and I was able to be heard.

Jan 17, 2014

Always the best!!

Jan 14, 2014

The staff and doctors are superb! The overall experience was pleasant and quick. I have been a patient for many years and appreciate the personal attention. Many thanks!

Dec 31, 2013

Dr. Most is great - very attentive to detail. He always makes me feel like I receive great care and that my concerns / preferences will be addressed (unless they conflicted with the great care). Thanks!

Dec 20, 2013

Dr. Matteson is the best!

Dec 19, 2013

I've been a patient of Drs. Matteson and Most for many years, possibly over two decades. Everyone is always so pleasant. Just a great office and always a wonderful experience.

Dec 13, 2013

I like the thoroughness of the doctor and her team to make sure that you understand the tests / results. She has been fantastic for our family, including our 3 children.

Dec 11, 2013

Excellent, professional eye exam with Dr. Matteson. She goes the extra step to make sure the experience is positive by her skills and caring. The office team members are polite, helpful and efficient. Overall my experience was excellent.

Dec 5, 2013

Dr Most is a excellent Optometrist who does not rush thru the exam. He offers good advise and I highly recommend him. i have been going to Dr Most for 3 years now. The glasses tend to be expensive, but it is probably competitive in the industry. I guess Costco is a better savings, but it doesn't take VSP.

Dec 3, 2013

Stuart was very helpful in the selection of the frame and lenses for my upcoming new glasses as well as explaining my insurance status. He made an adjustment to my old pair as they were sliding down my nose.

Nov 25, 2013

It was helpful to answer a question about my eye though I didn't have an appt. Also the new glasses found will be less than my last pair. A great experience all around.

Nov 24, 2013

It was my first time getting a complete eye exam, and I have to say it was quite enjoyable. Everyone on staff was nice and pleasant and the whole procedure was fun and easy.

Nov 22, 2013

The entire staff at Palo Alto Eyes are extremely professional, efficient, and fun. The girls at the front desk are really wonderful and made me feel very relaxed. Dr. Most provided me with the most thorough examination that I have received at an optometry clinic. He utilized a wide range of instruments and provided feedback on everything he was doing. I will whole heartedly recommend this clinic to anyone needing to see an optometrist (no pun intended)!

Nov 22, 2013

Dr. Cindy is a superb optometrist. Not only has she provided great prescriptions for my glasses, she has referred me to get medical care for eye issues beyond near-sightedness. I appreciate her care and guidance for my eye health.

Nov 20, 2013

I can see, I can see :) It's been over 20 years that I've been a patient of Dr Matterson and I highly recommend her. She's very thorough and I trust her. My appointments have always been a positive experience.

Nov 20, 2013

Excellent , very thorough work. Cheerful

Nov 20, 2013

Very friendly and courteous staff. Dr Most was extremely thorough compared to the handful of doctors I've experienced over the years.

Nov 16, 2013

I have been going to Matteson & Most my whole life. Excellent customer service. Friendly Staff. Quick and efficient, yet thorough. It's overall an enjoyable experience. Love being able to set up an appointment online - as well as get confirmations and reminders via email. I highly recommend - and have refereed many who also are satisfied with their service.

Nov 11, 2013

efficient and friendly

Nov 7, 2013

I was attended to quickly, kindly and professionally - everything one could expert from a good doctor. Additionally, the attention had a fine, homely feel to it.

Oct 24, 2013

Excellent, thoughtful, thorough fitting for contacts. I understood all my options.

Oct 24, 2013

My experience was very good as always. Dr. Most' staff are very helpful and friendly. Dr. Most comes across as very competent and confident. I like their options as far as eye exams and their selection of frames is good. No complaints here.

Oct 15, 2013

I have been going to Palo Alto Eyes for several years and I am very happy about how my vision has been taken care of and the advice and attention I have been given. Everyone has always been very professional and curteous.

Oct 11, 2013

Dr. Matteson was very thorough with my eye exam process. She included all of my related health information in her file. I felt very comfortable with her. In addition, I rated Michael as the best eye glasses adjuster for me!

Oct 10, 2013

Nice people, knowledgable, helpful, friendly.

Oct 4, 2013

I have been going to Dr.Matteson for 18 years so I think that answers that she is very good at her job and the people who work for her.

Sep 20, 2013

The staff are friendly and helpful. They understand that people have budgets and they need to stay in them. They also are good with children needing to get glasses for the first time and it is exciting for the children and scary because they have to be good with the glasses. The Dr. and staff made my daughter feel really good about her choice and explained how to take care of them. With me they are always great.

Sep 19, 2013

Everyone was great. They were very helpful with contact fitting.

Sep 19, 2013

I have been going to Dr. Matteson for years and I think she's the best!

Sep 17, 2013

All-round marvelous and professional.

Sep 16, 2013

The service is always first rate.

Sep 7, 2013

Outstanding service. I happily return here year after year for my annual exam, which is always done smoothly and efficiently, and they have the technology to avoid the eye drop dilation thing. What really distinguishes this place are the staff out front. They are superb - whether helping to choose frames, adjusting the fit, dealing with something that broke, or handling the insurance coverage. It's a world removed from the shopping mall type optometry place - personal service in a pleasant location.

Sep 5, 2013

Great service. Really helpful. Very much appreciated the whole experience. They were able to see Menon short notice, handled the check-in efficiently, and Dr. Most did a fantastic job of listening to what was going on, proposing a solution, and making sure I understood everything.

Aug 30, 2013

Have been using them for years. Nice, conscientious and professional team. Thoughtful support on any queries or issues. Always a pleasure to do business with their team.

Aug 23, 2013

I have been seeing Dr. Matteson for years, and she is terrific. Always very prompt service, friendly, and professional. All the staff are first rate. I couldn't ask for anything more.

Aug 16, 2013

Although Dr. Matteson is my eye doctor, when I called frantically about my swollen, red eyelids, Dr. Most was kind enough to squeeze me in the same day. I really appreciated his candor and common sense approach. Plus, he's quirky and funny and I enjoy that! I have been going to Drs. Matteson and Most for several years and I would highly recommend them!

Aug 10, 2013

thanks for taking good care of me!

Aug 6, 2013

Everyone is really competent and great

Aug 4, 2013

Fell in love with Dr. Most, Julia and the optician. The office managed to get through a very busy afternoon trying to attend to everyone in the office. Of course there is always a hot head who will demand immediate attention but that doesn't mean that the staff at Palo Alto Eyes aren't professional because they are. I went to see Dr. Most because I was seeing floaters, haze and lightening. Julia took pictures of my eyes and Dr. Most showed me where there were no tears in my retina, thank G-d. My condition was the result of normal aging. Ugh! He gave me samples of things I could buy over the counter, and recommended I put hot compresses on my eyes, and told me these symptoms would eventually go away. He indicated if he did find a tear, that would require immediate surgery! I highly recommend Dr. Most and his staff. If they weren't a busy office, I'd be concerned. I saw very happy couples and individuals being waiting their turn in line.

Jul 30, 2013

One day while in downtown Palo Alto my eye glasses broke. I stopped in spontaneously and since it was an easy fix, the Dr. fixed my glasses on the spot. No charge! Since then I've been going to Palo Alto Eyes Optometry. Dr. Most is great and helped me get the best pair of contacts I've ever had. The entire team is very helpful and they provide great customer service. Of course, since it's downtown Palo Alto, they are a tiny bit expensive, but nothing outrageous. I love the service and professionalism and would highly recommend them.

Jul 29, 2013

Always a great experience when we have our yearly visits. From the friendly staff who make you feel comfortable to helping pick out glasses to Dr. Matteson who is the best!

Jul 23, 2013

Rushed to make 430 appt, but then waited 20 plus mins for doc. Came in for my glasses, asked to see frames covered by my insurance plan, then had to pay out of pocket when he neglected to tell me mine are not covered. Then tried to up sell on the lenses, also, did not seem to understand that I just wanted items covered by y insuranc,since it's quite good.

Jul 2, 2013

Drs. Most and Matteson are the BEST! We have been going to them for years. They are very through, professional and able to relate well to us so that we are informed about our optical health. The office staff is wonderful, especially Mike. He can fix almost any problem with glasses. I even moved out of the area and still come back to Drs. Most and Matteson because of how good they are.

Jun 21, 2013

Great service. All questions were answered. Received my new glasses in the fastest way. Very much satisfied with selecting their services.

Jun 21, 2013

I have been going to this optometrist office for ten years and have never left disappointed. The doctors are knowledgable and take quality time at every visit. Equally important, is navigating through the choice of the right glasses now that my eyes are older... progressive, non-progressive, anti-reflective coatings, etc. and the gentleman who manages the desk does an excellent job explaining these important items, along with seamlessly processing the benefits paperwork. I wish all other doctor's offices had someone as helpful and effective as this man. I highly recommend Palo Alto Eyes to anyone who expects great service and the security of knowing that they are taking good care of their eyes.

Jun 20, 2013

Very informative. I really appreciate the care and insight

Jun 14, 2013

I always find Palo Alto Eyes Optometry to be courteous and professional.

Jun 14, 2013

I've been a happy patient of PAlo Alto Eyes for over 10 years. It's a small office and I like the personal attention that comes with it. They do not have the largest selection of frames, but what they do have is stylish.

Jun 12, 2013

I have been a patient of Dr Matteson for over a decade and have always received excellent personal service, honest, direct and appropriate feedback plus excellent references for additional services.

Jun 11, 2013

I have been a faithful patient of Dr. Matteson for over 20 years. They make things quick and simple, with no pressure selling. Probably not the low cost leader, but then again, their quality is impeccable.

Jun 5, 2013

Every single time, always the very best service you can get. They are wonderful!

May 22, 2013

On-time and professional.

May 21, 2013

It was one of the best eye exam experiences I've ever had.

May 16, 2013

Dr. Matteson is friendly, competent, and easy to work with. We have used her for my middle school daughter as well as myself, and it has been a great service.

May 14, 2013

As always, my eye exam was as pleasant as an intrinsically somewhat boring and mildly anxiety-provoking experience could be.

May 7, 2013

Friendly in office. Polish contact lens did not help much.

May 6, 2013

Drs Matteson and Most and staff are ALWAYS helpful. I am very grateful for their personal and prompt attention. Susan Beall

May 3, 2013

This is the only place where I have gotten glasses that I actually wear. I get lots of compliments on them. My whole family are patients in the office even though it is over an hour away.

Apr 18, 2013

Dr. Matteson is great and the staff are very friendly and helpful.

Apr 16, 2013

Great on time service and cordial staff

Apr 12, 2013

Very thorough exam. All of my questions were answered well. Fixed problem with frames. Have been patient/customer for over 20 years.

Apr 6, 2013

The customer service here was excellent. The staff were attentive, explaining proceedures as they went along. I parked right accross the street with no problem.

Apr 4, 2013

Dr. Matteson has been my eye doctor for decades. I highly recommend her. Thorough, knowledgable, current, and personable. I love the high-tech equipment. No longer necessary to have my eyes dilated to peer into my eyeballs (and the photos can be compared across visits), or numbing drops for glaucoma testing. Great selection of frames, too.

Apr 4, 2013

My visit yesterday was great. Everyone there is helpful, cheery and knowledgeable. I have been a patient for 15 years.

Apr 4, 2013

On time and efficient and friendly- I can ask for nothing better in a doctor's appointment. The staff up front had all my paperwork pulled and ready to go when I arrived, the office was spotless as always, and Dr. Most is caring and professional.

Apr 1, 2013

This appointment went really well. Dr. Most did a very thorough exam and quite correctly called my current pair of glasses "a disaster", which they are. He had the staff adjust them properly and I also got a thorough eye exam, a new prescription, new frames and lenses - everything I wanted. The work was done quickly, carefully and efficiently. Excellent!

Mar 30, 2013

An excellant experience.

Mar 29, 2013

Thanks for the quick turnaround time!

Mar 26, 2013

I called around 8:30 in the morning to make an appt and they were able to give me one at 11:30 that day. I was greeted by a very friendly staff and they made me feel as if I have been coming here all my life. I saw Dr. Most and she was very informed and explained every test and exam process thoroughly. I would highly recommend Palo Alto Eyes and will certainly return for my next exam.

Mar 20, 2013

Dr Matteson is very professional and friendly. She answers all questions and provides all needed information. I would gladly recommend Dr Matteson to my friends and colleagues.

Mar 20, 2013

My husband, Bob, and I have been loyal and happy customers for many years with never a problem. However, the glasses that I picked up on Saturday are a big exception. I discovered on Monday while driving to work on the freeway that I have no distance vision -- I can't read freeway signs, and night driving is very dicey. Unfortunately, I can only come in on Saturday so I can't see Dr. Most again for two weeks to get this fixed. :-(

Mar 19, 2013

We had a great experience my daughter was happy.

Mar 15, 2013

new glasses did not fit and could not adjust to new lenses. Everyone was so helpful, got appointment same day, reviewed prescription and frames. Fixed all the problems at that visit, will have new fames and new lenses. Very satisfied with visit, staff and outcome. That is why I come back every year.

Mar 10, 2013

Good service but couldn't provide me with the frames i really wanted. Had to settle for something else.

Mar 2, 2013

Dr Matteson is always so thorough and spends as much time as she needs with her patients. She has a wealth of knowledge and experience and the highest quality equipment and industry tools. She has a great bedside manner. Is terrific with both adults and children, mine have been seeing her (pun intended) since they were babies. Prices are reasonable, given she's in Palo Alto and so convenient. Our entire family highly recommends her and her staff.

Mar 1, 2013

Good friendly service, prompt and professional assessment. Been going to Dr. Most for years, always satisfied.

Feb 19, 2013