Palo Alto Eyes Optometry

Palo Alto Eyes Optometry

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Reviews

StarNo StarNo StarNo StarNo Star I had an appointment at 12:30 - showed up at 12... —    (Patient since 2010)

I had an appointment at 12:30 - showed up at 12:15 and wasn’t seen until 1:15.


StarStarStarStarStar Palo Alto Eyes gives their customers/patients c... —    (Patient since 1999)

Palo Alto Eyes gives their customers/patients complete attention and care in an environment that is friendly and welcoming.


StarStarStarStarStar I have been going to Dr. Matteson for several y... —    (Patient since 2005)

I have been going to Dr. Matteson for several years, and I am always impressed with the thoroughness of her care. Definitely two thumbs up!


StarStarStarStarStar Really great customer service and quick!  —    (Patient since 2019)

Really great customer service, I was in and out in about an hour which is awesome! Really great location. Eye exam was quick and easy, which almost NEVER happens!! The only con was I was never told how much my vision had changed. I mean I knew it was different but would have loved to been told how much of a difference there was.


StarStarStarStarStar  —    (Patient since 2017)

I have submitted a review on Yelp.


Reply

Thank you Nicole! We hope to see you for many more years :)

StarStarStarStarStar I have been a customer for many years and have ... —    (Patient since 2005)

I have been a customer for many years and have always appreciated the personal attention and professional expertise of Drs. Matteson and Most. Highly recommend the practice :-)


StarStarStarStarStar It happened to me to schedule multiple times an... —    (Patient since 2017)

It happened to me to schedule multiple times an appointment with a specific doctor but it turned out to my with random doctors. Would be great if you can notify your patients that the desired doctor is not available.


StarStarStarStarStar Great place for eye exam and glasses —    (Patient since 2000)

The doctor is great here. The staff that assist in the exam and helping you choose frames are marvelous. Very pleasant experience!


StarStarStarStarStar Friendly and helpful —    (Patient since 2019)

Palo Alto Eyes was very friendly and helpful in handling a need for an urgent eye exam while I was away from home.


StarStarStarStarStar Thanks for your excellent attention and support... —    (Patient since 2010)

Thanks for your excellent attention and support


StarStarStarStarStar Love! —    (Patient since 2001)

Have been coming here for years. Loved when Dr. Most was here and was a little worried when he cut back hours and a new doctor was taking over the practice. I love my new eye doctor, she’s awesome. I also love how updated and modern the shop is now, with the latest technology.


StarStarStarStarStar I have been going to Palo Alto Eyes for 33 year... —    (Patient since 2001)

I have been going to Palo Alto Eyes for 33 years. I've been very happy with the service, and plan on seeing them in the future.


StarStarNo StarNo StarNo Star Pupil distance was not included in the perscrip... —    (Patient since 2019)

Pupil distance was not included in the prescription.


StarStarStarStarStar Kai Tseng —    (Patient since 2002)

I have been seeing Dr. Most for more than 10 years. He has a kind and warm personality. Most importantly though, he is an excellent doctor. I would definitely recommend him to anyone looking for a optometrist!


StarNo StarNo StarNo StarNo Star Waiting for ever to get my contacts. Followed u... —    (Patient since 2018)

Waiting for ever to get my contacts. Followed up a million times. Very annoyed!


StarStarStarStarNo Star Very friendly staff and professional help. —    (Patient since 2019)

Very friendly staff and professional help.


StarStarStarStarStar Highly knowledgeable center —    (Patient since 2016)

Highly knowledgeable center


StarStarStarStarStar Palo Alto Eyes Optometry believes in technology... —    (Patient since 2010)

Palo Alto Eyes Optometry believes in technology and has state of the art equipment. I love that. They have a large and best selection of frames and their services are the most professional. I do appreciate that.


StarStarStarStarStar Great professional experience! —    (Patient since 2019)

On time for appointment, thorough exam, professional staff, friendly and helpful I suggested treatment and prescription.


StarStarStarStarStar Caring, friendly and thirou —    (Patient since 2000)

Caring, friendly and thorough


StarStarStarStarStar Great experience —    (Patient since 2019)

Great experience from scheduling to exam. Everyone at the practice is so nice, professional, and just really make you feel comfortable. I have already recommended you to others!!


StarStarStarStarStar i have recommended people who have seen dr aung... —    (Patient since 2009)

i have recommended people who have seen dr aung and i wojuld continue to... as well as dr most.


StarStarStarStarNo Star Everything was fine. I would make one recommen... —    (Patient since 2003)

Everything was fine. I would make one recommendation. When a customer is looking for frames, give them some space. Don't hover over them. Many of us like to look and then we will ask questions.


StarStarStarStarStar Phenominal Service! —    (Patient since 2018)

Prompt service, latest technology and very informed staff.


StarStarStarStarStar Excellent and professional.  —    (Patient since 1999)

Excellent and professional.


StarStarStarStarStar Prompt attention. Personalized care. —    (Patient since 2000)

Prompt attention. Personalized care.


StarStarStarStarStar Very professional and competent optometrists. —    (Patient since 2008)

Very professional and competent optometrists.


StarStarStarStarStar Great service, helpful staff, professional doct... —    (Patient since 2019)

Great service, helpful staff, professional doctors. I highly recommend this place.


StarStarStarStarStar Great optometrists and staff. Very knowledgeabl... —    (Patient since 2019)

Great optometrists and staff. Very knowledgeable, friendly, and accommodating.


StarStarStarStarStar Great Service and Care —    (Patient since 2018)

Thank you to doctor and staff who are always so polite and professional. Thank you to doctor who always takes the time to answer my questions and suggest products and methods to use to treat my dry eyes. I keep coming back to have my exam done here even though you guys don't take my insurance. (I get it reimbursed).


StarStarStarStarStar Wonderful and nice staff. They have always been... —    (Patient since 2018)

Wonderful and nice staff. They have always been responsive over email or by phone. The doctors are also fantastic here.


StarStarStarStarStar Lovely Experience —    (Patient since 2019)

I had a great experience from arrival and through my exam with Palo Alto Eyes. The front desk was kind and welcoming, and Dr. Aung was professional, thorough, and put me ease.


StarStarStarStarStar Doctor Aung is amazing & so is the staff. My s... —    (Patient since 2017)

Doctor Aung is amazing & so is the staff. My son & I are in Chicago now & when we come to Palo Alto to visit my other son we come to have our check up & order glasses at your facility. Haven’t found anyone as good in Chicago!


StarStarStarStarStar Very thorough and professional services. Frien... —    (Patient since 2000)

Very thorough and professional services. Friendly doctors and staff. Heartily recommend!


StarStarStarStarStar Very happy with the new Dr. Aung. Seems very up... —    (Patient since 2000)

Very happy with the new Dr. Aung. Seems very up to date, nice to talk with. Excellent help with selecting glasses.


StarStarStarStarStar Dr. Aung was friendly and informative. She pati... —    (Patient since 2018)

Dr. Aung was friendly and informative. She patiently reviewed my eye scans with me and thoroughly answered all of my questions. I ended up needing glasses and Travis helped me pick out the perfect pair - they compliment my face shape and are exactly my style. Overall, I had a great experience here and will continue to go to Palo Alto Eyes Optometry and refer friends who are in need of a good eye doctor.


StarStarStarStarStar The Best Exam Ever! —    (Patient since 1999)

The exam was superb, the technology cutting-edge, the doctor brilliant in explaining results!


StarStarStarStarStar Fast, professional and friendly —    (Patient since 2018)

Travis is great! Really appreciate everyone's help. I'm usually really busy and I went in there. Told him I only had 20 minutes and he was able to take care of me with plenty of time to spare


StarStarStarStarStar Very friendly staff amazing service!! —    (Patient since 2018)

Very friendly staff amazing service!!


StarStarStarStarStar What a great 1st experience with the new staff.... —    (Patient since 2005)

What a great 1st experience with the new staff. The staff was very warm and inviting. They all took care in explaining test and outcomes. I would highly recommend the office


StarStarStarStarStar The front desk staff were very welcoming. Dr. ... —    (Patient since 2005)

The front desk staff were very welcoming. Dr. Most was wonderful as always. He took the time to listen as I described my visual challenges and adjusted my prescription accordingly. Travis was extremely helpful while assisting me with frame selection. The overall experience was great and I look forward to my new glasses.


StarStarStarStarStar I really liked how thorough Dr. Aung was during... —    (Patient since 2013)

I really liked how thorough Dr. Aung was during the examination. She explained everything really well and discussed all options. I felt very well taken care of.


StarStarStarStarStar Always a pleasure! —    (Patient since 2012)

Always a pleasure getting my eyes checked and choosing new glasses at PA Eyes. Smart service. Updated technology. Wise counsel. As my eyes age, I appreciate it even more. Thanks!


StarStarStarStarStar I have been using Dr. Matteson for over 20 year... —    (Patient since 2002)

I have been using Dr. Matteson for over 20 years. She is a great optometrist, very careful, understanding, a pleasure to deal with.


StarStarStarStarStar Best appointments for keratoconus contact lenses —    (Patient since 2012)

The attention and service that my mother got during her appointments were outstanding! The level of patience of Dr. Aung demonstrated was beyond our high expectations. I've been a patient of Dr. Most for almost 20 years, also my husband and my teenager children. Dr. Aung joining the practice has been the best experience we have had. My mother has keratoconus and Dr Aung is extremely knowledgeable about this cornea deformation. She did listen to all my mother's concerns, and answered all of her questions with a high level of competency, technical knowledge and emotional intelligence. By far, this is the best experience we have had and most important my mother got the perfect contact lenses. Thank you!


StarStarStarStarStar Long-time Patient —    (Patient since 1999)

I'm a long-time patient and this was my first visit since the change in ownership. The front office staff was very helpful and it was great to be able to still see Dr. Matteson.


StarStarStarStarStar Dr. Matteson always makes me feel reassured tha... —    (Patient since 2005)

Dr. Matteson always makes me feel reassured that my eyes are being well cared for!


StarStarStarStarStar Excellent practice and high tech equipment.  —    (Patient since 2015)

Excellent practice and high tech equipment.


StarStarStarStarStar Great customer service  —    (Patient since 2018)

Travis helped me pick out frames and explained everything with patience even when it got busy. My great experience and the reason I’d come back the next time I need glasses was due to him.


StarStarStarStarStar Long-time client —    (Patient since 2000)

Long-time client, and the office and staff are consistently excellent and friendly.


StarStarStarStarStar Dr. Matteson is wonderful! I feel that my eyes... —    (Patient since 2005)

Dr. Matteson is wonderful! I feel that my eyes are very well cared for because she is very thorough, competent, and knowledgeable, and she patiently explains what she is doing and why. To add to that, she is kind and pleasant as well!


StarStarNo StarNo StarNo Star No communication, just a big bill —    (Patient since 1999)

At the end of my appointment, I was escorted over to select some glasses. The gentleman shared a couple of frames with me and I advised him that I did not care too much about the fashion of the frames. He grabbed a pair and sat me down without saying a word to me for a little over 10 minutes typing on his computer. The simply said "that will be $374". I was surprised that he rang me up for some very expensive frames, lenses coating, etc. All without saying a word to me. I did not even get his name, as he never introduced himself to me. Hard for me to recommend a place that conducts business in this fashion. I have been a client for over 10 years - quite surprising change of personnel lately.


Reply

Thank you for being a loyal patient and your feedback Mr. Peters. We will better train our staff to make sure all communication is clear.

StarStarStarStarStar Great thorough service with upgraded equipment.... —    (Patient since 2015)

Great thorough service with upgraded equipment.


Reply

We're glad you had a great experience at our office as we are always trying to improve ourselves. Thank you.

StarStarStarStarStar Fantastic —    (Patient since 2007)

Great establishment with outstanding care and service.


Reply

Thank you, Chris. We'll do our best to continue providing the best services for our patients.

StarStarStarStarStar Dr. Aung at Palo Alto Optometry is the best doc... —    (Patient since 2017)

Dr. Aung at Palo Alto Optometry is the best doctor one can possibly hope to have. Highly recommended.


Reply

Dr. Aung is a great addition to our office. We've gotten great feedbacks from our patients. Thank you.

StarStarStarStarStar Comprehensive exam, and good explanation of the... —    (Patient since 2016)

Comprehensive exam, and good explanation of the process.


Reply

Thank you for your kind feedback, Tyler.

StarStarStarStarStar I have been a patient for many years. Doctors,... —    (Patient since 1999)

I have been a patient for many years. Doctors, opticians and staff have always been kind, helpful and attentive. I highly recommend this place.


Reply

Thank you for being a loyal patient, Sylvia. We'll do our best to continue providing the best services to our patients.

StarStarStarStarStar Very good I like the equipment tell all inform... —    (Patient since 2017)

Very good I like the equipment tell all information is correct and no pain and take short time thanks Dr Jayne:


Reply

Thank you, Richard. We have upgraded a few of our equipment to better serve our patients. We will see you next year.

StarStarStarStarStar Dr. Aung is fantastic. She is warm, personable, sharp, detail oriented. We have been patients of Dr.  —    (Patient since 2014)

Dr. Aung is fantastic. She is warm, personable, sharp, detail oriented. We have been patients of Dr. Matteson for several years now, and it was great to see Dr. Aung join the practice. This is one of the best optometrists near Palo Alto if you want the best, un-rushed care for your eyes. Our vision insurance does not even work with this office but we still, time and time again, go back to this office because the eye health of our family is more important than what is the co-pay or how many types of frames and lenses are covered by "plan xyz. We especially recommend this office if you are interested in Ortho-k, or even the differences between all the hard and soft contact lenses out there. Let me put it this way, they are not interested in pushing product or sales, and we believe that is exactly the type of practice you should go to for your eye care.


StarStarStarStarStar I saw Dr Aung, who was personable and very knowledgeable. Will be returning in the future. —    (Patient since 2002)

I saw Dr Aung, who was personable and very knowledgeable. Will be returning in the future.


StarStarStarStarStar Everyone is very nice and the whole process works so smoothly —    (Patient since 1999)

Everyone is very nice and the whole process works so smoothly


StarStarStarStarStar Very friendly and knowledgeable! —    (Patient since 2012)

Very friendly and knowledgeable!


StarStarStarStarStar Dr. Matteson listened to my concerns carefully and addressed them. She also took a little extra time  —    (Patient since 2006)

Dr. Matteson listened to my concerns carefully and addressed them. She also took a little extra time with me which I appreciated! She is a very competent, patient and caring optometrist.


StarStarStarStarStar Dr. Most and his staff are true professionals. —    (Patient since 2011)

Dr. Most and his staff are true professionals.


StarStarStarStarNo Star Very prompt and efficient, yet a warm environment. —    (Patient since 1999)

Very prompt and efficient, yet a warm environment.


StarStarStarStarNo Star Friendly people, very professional —    (Patient since 2000)

Friendly people, very professional


StarStarStarStarStar My annual eye - check was, as usual with Drs. M& M great fun and a barrel of laughs —    (Patient since 2000)

My annual eye - check was, as usual with Drs. M& M great fun and a barrel of laughs


StarStarStarNo StarNo Star They did what I needed: I got my prescription. While the team itself seemed friendly and reasonable,  —    (Patient since 2017)

They did what I needed: I got my prescription. While the team itself seemed friendly and reasonable, the optometrist himself was rather cold and pushy. Numerous times was I offered the "thorough" test with the new machine, a test that is not covered by my insurance. I said no to the assistant, who understood and didn't ask again. I said no again to the optometrist. Nonetheless, he kept telling me about how this was equivalent to saying no to a blood pressure test at a physician, and tried to make me feel guilty by saying, and this is the actual quote, "if you were to say no to blood pressure test to a physician and later you had a disease that could have been prevented by having it detected by that test, would you hold the physician responsible?" The answer, as it was then, is NO. But more important in this scenario is that I came for a very specific service, I do not want be sold tests and machinery if its not what I am looking for. If I say no leave it at that.


StarStarStarStarStar I had all my questions answered and am very satisfied with what I bought. —    (Patient since 2017)

I had all my questions answered and am very satisfied with what I bought.


StarStarStarStarStar I've been a patient for 20 years! Dr. Matteson - 3 Ps: personal, professional, patient! —    (Patient since 1999)

I've been a patient for 20 years! Dr. Matteson - 3 Ps: personal, professional, patient!


StarStarStarStarStar I brought a pair of my favorite sunglasses to have prescription lenses put in...they were very accomm — 

I brought a pair of my favorite sunglasses to have prescription lenses put in...they were very accommodating!


StarStarStarStarStar I've been coming to Dr. Matteson for over 30 years! Appointments are always thorough, efficient, and —    (Patient since 1999)

I've been coming to Dr. Matteson for over 30 years! Appointments are always thorough, efficient, and highly professional. I also enjoy her personal rapport and look forward to annual checkups. Her staff are super friendly and professional too.


StarStarStarStarStar Got immediate solution to my broken glasses challenge. —    (Patient since 1999)

Got immediate solution to my broken glasses challenge.


StarStarStarStarStar Always an excellent experience. I feel safe knowing that Dr. Most is looking after my eye health! —    (Patient since 2000)

Always an excellent experience. I feel safe knowing that Dr. Most is looking after my eye health!


StarStarStarStarStar Very easy and convenient since I work at Stanford Health Care. —    (Patient since 2015)

Very easy and convenient since I work at Stanford Health Care.


StarStarStarStarStar Great experience, really efficient and reasonable prices. The staff was friendly and welcoming and th —    (Patient since 2017)

Great experience, really efficient and reasonable prices. The staff was friendly and welcoming and the doctor made me feel at my ease throughout the consultation, providing a lot of useful information. I went in without an appointment and without having health insurance (I don't live in the US) and I only waited 10 minutes before being received by the doctor. I definitely recommend this Optometry!


StarStarStarStarStar Always a good experience and very professional —    (Patient since 1999)

Always a good experience and very professional


StarStarStarStarNo Star Examine was good and Jessica was very helpful. —    (Patient since 2017)

Examine was good and Jessica was very helpful.


StarStarStarStarStar They always take good care of me every time I comd in —    (Patient since 2002)

They always take good care of me every time I comd in


StarStarStarStarStar The excellent service here makes the short drive drive from San Jose very worthwhile. Parking was eas —    (Patient since 2013)

The excellent service here makes the short drive drive from San Jose very worthwhile. Parking was easy, and my appointment started right on time. Great customer service with a selection of frames for all budgets.


StarStarStarStarStar Everyone, from the receptionist, optometry assistants, to Dr. Wu, were extremely helpful, courteous,  —    (Patient since 2017)

Everyone, from the receptionist, optometry assistants, to Dr. Wu, were extremely helpful, courteous, professional, and efficient. I highly recommend Palo Alto Eyes Optometry to any of my Stanford postdoc friends.


StarStarStarStarStar Palo Alto Eyes offered quick and quality service! Doctor Most is very kind. I definitely recommend th —    (Patient since 2017)

Palo Alto Eyes offered quick and quality service! Doctor Most is very kind. I definitely recommend this office!


StarStarStarStarStar Very efficient and helpful —    (Patient since 2017)

Very efficient and helpful


StarStarStarStarStar Excellent staff —    (Patient since 2016)

Excellent staff


StarStarStarStarStar I have been going to Dr. Matteson for many years and highly recommend Palo Alto Eyes Optometry. Dr. M —    (Patient since 2001)

I have been going to Dr. Matteson for many years and highly recommend Palo Alto Eyes Optometry. Dr. Matteson is a great doctor who provides quality care for her patients. The office staff is very helpful and pleasant to work with.


StarStarStarStarStar Excellent service, even on the busiest day of the year: New Year's Eve. Personalized assistance, sel —    (Patient since 2005)

Excellent service, even on the busiest day of the year: New Year's Eve. Personalized assistance, selecting frames. Dr. Matteson and Dr. Most are the BEST!


StarStarStarStarStar I purchased new glasses and received helpful, friendly, excellent service. I am a person who needs fa —    (Patient since 2003)

I purchased new glasses and received helpful, friendly, excellent service. I am a person who needs fashion assistance, and I got that and more. I have been getting my eyes checked and purchasing my glasses from this store for almost 20 years. I cannot say enough about the great service from Dr. Matteson, Dr. Most, and their excellent staff!


StarStarStarStarStar Quick,professional,courteous, and on time. Highly recommend for great eye care. —    (Patient since 2001)

Quick,professional,courteous, and on time. Highly recommend for great eye care.


StarStarStarStarStar I've been a patient of Dr. Most for over 20 years. He is always very friendly, professional and know —    (Patient since 2000)

I've been a patient of Dr. Most for over 20 years. He is always very friendly, professional and knowledgeable. My two children are also his patients now! The administrative staff is attentive and provide excellent services.


StarStarStarStarStar I always feel welcome and comfortable here and confident that I am in good hands. I trust the informa —    (Patient since 2010)

I always feel welcome and comfortable here and confident that I am in good hands. I trust the information I receive about the health of my eyes and recommendations about taking care of them. I always appreciate the advice they give me on choosing new glasses and I like their wide range of choices. Highly recommended!


StarStarStarStarStar Excellent!! —    (Patient since 2006)

Excellent!!


StarStarStarStarStar I have going to Dr Matteson for almost 20 years now and have never had a bad experience. She is a gre —    (Patient since 1999)

I have going to Dr Matteson for almost 20 years now and have never had a bad experience. She is a great optometrist.


StarStarStarStarStar Dr Matteson is always thorough in her examination, providing very helpful information regarding my ey —    (Patient since 1999)

Dr Matteson is always thorough in her examination, providing very helpful information regarding my eyesight and the health of the eye. I have total trust in her advice and have been seeing her over several years. She is warm, courteous and friendly and I always feel confident that she has given me an accurate assessment and a path to improve my sight. Her front staff are also very helpful and friendly.


StarStarStarStarNo Star I really like Dr Matteson. She is very thorough and knowledgeable. She answers my questions and I nev —    (Patient since 2006)

I really like Dr Matteson. She is very thorough and knowledgeable. She answers my questions and I never feel rushed. Her staff is friendly and they always help me find glasses that fit my needs. The only draw back is that most of their frames are very expensive, but I guess that is to be expected due to their prime location in downtown Palo Alto.


StarStarStarStarStar As always, my experience (eye exam and selecting frames) was excellent. —    (Patient since 2011)

As always, my experience (eye exam and selecting frames) was excellent.


StarStarStarStarStar Excellent experience! Dr. Matteson is really good at her craft. —    (Patient since 2000)

Excellent experience! Dr. Matteson is really good at her craft.


StarStarStarStarStar Good eyexam, nice selection of frames —    (Patient since 2007)

Good eyexam, nice selection of frames


StarStarStarStarStar Excellent service —    (Patient since 2016)

Excellent service


StarStarStarStarStar Great service —    (Patient since 2015)

Great service


StarStarStarStarStar Our favorite DR Matteson she is the best! If you are looking for a friendly and professional eye DR s —    (Patient since 1999)

Our favorite DR Matteson she is the best! If you are looking for a friendly and professional eye DR she is the one!


StarStarStarStarStar Great service. Always friendly staff. —    (Patient since 1999)

Great service. Always friendly staff.


StarStarStarStarStar Excellent service! —    (Patient since 2006)

Excellent service!


StarStarStarStarStar I have always appreciated Dr. Most's seasoned skills. At the appointment, which was needed due to an —    (Patient since 2003)

I have always appreciated Dr. Most's seasoned skills. At the appointment, which was needed due to an eye injury. He asked very detailed questions, explained things perfectly in layperson's terms, and even wrote down for me what the diagnosis was in medical terms, at my request. I appreciate his skill and care. He always focuses on the priority at hand, and never tries to sell you anything. Thank you, Dr. Most.


StarStarStarStarStar Staff is very friendly and competent. I have been going to Dr. Matteson for years and appreciate her  —    (Patient since 2000)

Staff is very friendly and competent. I have been going to Dr. Matteson for years and appreciate her feedback on my eye health.


StarStarStarStarStar Really detailed attention by Dr. Most with a thorough discussion of my status and options. Plus good  —    (Patient since 2008)

Really detailed attention by Dr. Most with a thorough discussion of my status and options. Plus good advice on ordering my next pair of glasses, both functionally and financially.


StarStarStarNo StarNo Star The rating would be 5 stars but I have emailed numerous times for my contact lens prescription and ha —    (Patient since 2005)

The rating would be 5 stars but I have emailed numerous times for my contact lens prescription and have never received. I will send yet another request so I hope three is a charm. I did get free trials but never a prescription and I have to pay $160 for the visit since my insurance does not cover.


StarStarStarStarStar They came through. Great place and have been going for years. —    (Patient since 2005)

They came through. Great place and have been going for years.


StarStarStarStarStar I've been coming to Palo Alto Eyes for well over a decade and the staff and Dr.s have always been co —    (Patient since 2002)

I've been coming to Palo Alto Eyes for well over a decade and the staff and Dr.s have always been courteous and professional.


StarStarStarStarStar He is an excellent ophthalmologist, and he truly listens to his patients. —    (Patient since 2011)

He is an excellent ophthalmologist, and he truly listens to his patients.


StarStarStarStarStar Both of my expectations were met. I wanted to get a clear left lens in an old pair of glasses and to  —    (Patient since 2016)

Both of my expectations were met. I wanted to get a clear left lens in an old pair of glasses and to find new frames for a new pair . I love my new frames and everyone was very helpful.


StarStarStarStarStar Great visit —    (Patient since 2000)

Great visit


StarStarStarStarStar many frame styles —    (Patient since 2019)

many frame styles


StarStarStarStarStar The staff was friendly and professional. —    (Patient since 2004)

The staff was friendly and professional.


StarStarStarStarStar Front desk staff were really nice and attentive —    (Patient since 2009)

Front desk staff were really nice and attentive


StarStarStarStarStar Excellent professionals and good selection of high quality frames. —    (Patient since 2010)

Excellent professionals and good selection of high quality frames.


StarStarStarStarStar Friendly, attentive, and all around excellent service. —    (Patient since 2000)

Friendly, attentive, and all around excellent service.


StarStarStarStarStar The office is very nice, clean, and well organized. My appointment started right on time, and no time —    (Patient since 2016)

The office is very nice, clean, and well organized. My appointment started right on time, and no time was wasted during the appointment. The Doctor, Cindy Matteson, was very professional and patient. She answered all my questions and explained all the procedures. The rest of the staff were also helpful and polite.


StarStarStarStarStar My visits there are always terrific! —    (Patient since 2000)

My visits there are always terrific!


StarStarStarStarStar My appointment was on time and the staff was courteous, knowledgeable, and very helpful. —    (Patient since 2001)

My appointment was on time and the staff was courteous, knowledgeable, and very helpful.


StarStarStarStarStar Even though my insurance has changed and I no longer receive benefits for Dr Most's office, I contin —    (Patient since 2006)

Even though my insurance has changed and I no longer receive benefits for Dr Most's office, I continue going there because I really like the service. Dr Most is really nice guy and truly professional. Their eye glass selection is also top rate, and they never pressure you to purchase anything.


StarStarStarStarNo Star Once again, staff were very professional, on time, and courteous. —    (Patient since 2013)

Once again, staff were very professional, on time, and courteous.


StarStarStarStarStar As a first time patient at Palo Alto Eyes, I was so pleased with my experience! Everyone was so kind  —    (Patient since 2016)

As a first time patient at Palo Alto Eyes, I was so pleased with my experience! Everyone was so kind and helpful, and the appointment was very efficient and timely. I look forward to this being my regular place for eye exams, new glasses, and contacts.


StarStarStarStarStar I have been a patient of Dr. Matteson for about 20 years. I have confidence in the care she provides  —    (Patient since 1999)

I have been a patient of Dr. Matteson for about 20 years. I have confidence in the care she provides and find her to be very patient focused.


StarStarStarStarStar Dr. Matteson is professional and friendly. She goes over the current vision status and tells what are —    (Patient since 2008)

Dr. Matteson is professional and friendly. She goes over the current vision status and tells what are possible issues in the future and how to address them or if one should be concerned. She always answers the questions and share her recommendations.


StarStarStarStarStar Been coming to Doctor Most for over 6 years. Excellent service all around. Driving. Most is very thor —    (Patient since 2011)

Been coming to Doctor Most for over 6 years. Excellent service all around. Driving. Most is very thorough and does a great job explaining things. Great place!!!


StarStarStarStarStar Professional, friendly service! —    (Patient since 2005)

Professional, friendly service!


StarStarStarStarStar Great way to care for your sight. —    (Patient since 2000)

Great way to care for your sight.


StarStarStarStarStar One of my best experiences so far. —    (Patient since 2016)

One of my best experiences so far.


StarStarStarStarStar Thanks to Dr Most for pursuing my complicated lens/prism issue. —    (Patient since 2010)

Thanks to Dr Most for pursuing my complicated lens/prism issue.


StarStarStarStarStar I have been seeing Dr. Mattison for about 18 years. I look forward to my annual checkups. I am gettin —    (Patient since 1999)

I have been seeing Dr. Mattison for about 18 years. I look forward to my annual checkups. I am getting older and she makes sure I have the exams I need to stay on top of things. She also offers a great selection of glasses that I never see anywhere else.


StarStarNo StarNo StarNo Star The service has deteriorated significantly. We have not been happy with the recent visits regarding o —    (Patient since 2005)

The service has deteriorated significantly. We have not been happy with the recent visits regarding ordering glasses.


StarStarStarStarStar Best eye care ever!! Wouldn't change it for the world!! —    (Patient since 2005)

Best eye care ever!! Wouldn't change it for the world!!


StarStarStarStarStar Even though I've moved from the Bay Area... 2 hours away I still make a drive to see Dr Matteson and —    (Patient since 2001)

Even though I've moved from the Bay Area... 2 hours away I still make a drive to see Dr Matteson and Most .. they are the most caring professional Doctors whom I have recommended to various friends and family. My sister in law comes from Michigan to see Dr Matteson. I recommend them highly and will continue to make a two hour drive each way so that they can take care of me which they do an awesome job of with their very courteous and professional staff. Elaine Rodriguez


StarStarStarStarNo Star Grat service. —    (Patient since 1999)

Grat service.


StarStarStarStarStar I had a great experience. —    (Patient since 2007)

I had a great experience.


StarStarStarStarStar JUST GREAT! —    (Patient since 2001)

JUST GREAT!


StarStarStarStarStar Great service, high level of expertise, welcoming office. I've always been highly satisfied with eve —    (Patient since 1999)

Great service, high level of expertise, welcoming office. I've always been highly satisfied with every aspect of my experience at Palo Alto Eyes.


StarStarStarStarStar Friendly staff helped me immediately with deciding which frame to go with. Dr. Matteson was very deta —    (Patient since 2015)

Friendly staff helped me immediately with deciding which frame to go with. Dr. Matteson was very detailed and explained everything with precision and clearity eliminating questions Ive had that other doctors left with me. Thank you DR. And your warm staff. Honesty goes a long way!


StarStarStarStarStar Excellent and professional service. I always feel confident that I am getting a thorough eye exam wit —    (Patient since 2001)

Excellent and professional service. I always feel confident that I am getting a thorough eye exam with Dr. Matteson including a consultation on eye health and high quality eyewear and fitting. I would highly recommend this office.


StarStarStarStarStar My experience was great. I've never had anything but a really good experience here. —    (Patient since 2012)

My experience was great. I've never had anything but a really good experience here.


StarStarStarStarStar As always, the Doctor was very informative during my exam. She went to great lengths to explain a cou —    (Patient since 2011)

As always, the Doctor was very informative during my exam. She went to great lengths to explain a couple of issues with my eyes, and did so in way that a layman such as myself can understand said issues . . . and how they affect my vision. I trust her implicitly and feel confident that my eyes are in the right hands! She adjusted my present frames for a better fit and gave me some advice on selecting lenses for my next pair of glasses as well. In short, THE BEST!


StarStarStarStarStar On-time, helpful and patient when I was selecting a new frame. —    (Patient since 1999)

On-time, helpful and patient when I was selecting a new frame.


StarStarStarStarStar I meet with Dr. Matteson and her staff. Everyone is very kind, friendly and the work was done quickly —    (Patient since 2015)

I meet with Dr. Matteson and her staff. Everyone is very kind, friendly and the work was done quickly and efficiently. Dr. Matteson clearly explained everything as we went through the eye exam. I highly recommend this place.


StarStarStarStarStar Very professional. On time. Friendly service. —    (Patient since 2003)

Very professional. On time. Friendly service.


StarStarStarStarStar First time here. Very nice staff and knowledgable optometrist! —    (Patient since 2015)

First time here. Very nice staff and knowledgable optometrist!


StarStarStarStarStar Dr Mattedon and her staff have always been professional and thorough in their exams, explanations and —    (Patient since 2008)

Dr Mattedon and her staff have always been professional and thorough in their exams, explanations and care. We have been bringing the whole family to her for 8 years. She has grown with us, with small children back then, into our adult issues over the years, she's well educated and relaxed by nature with us all. We cannot recommend Palo Alto optometry more highly, for all of your optometry needs.


StarStarStarStarStar attentive, patient as we went through the refraction process —    (Patient since 2010)

attentive, patient as we went through the refraction process


StarStarStarStarStar Very friendly staff! :) I'm happy to have chosen you! —    (Patient since 2015)

Very friendly staff! :) I'm happy to have chosen you!


StarStarStarStarStar My doctor was professional as well as friendly. I only had to wait 2 minutes before they asked me to  —    (Patient since 2007)

My doctor was professional as well as friendly. I only had to wait 2 minutes before they asked me to come back and proceed with the appointment. I had a great experience. People don't generally bring up optometry appointments in daily conversation, but if they did I would recommend!


StarStarStarStarStar I have been seeing Dr. Matteson for my eye care needs for over 2 decades and she has always been grea —    (Patient since 1999)

I have been seeing Dr. Matteson for my eye care needs for over 2 decades and she has always been great. Prices are very reasonable and the service is outstanding. She always takes the time to explain everything carefully and I feel like she is really looking out for my overall health, not just my eyes! The entire staff is very helpful and supportive.


StarStarStarStarStar Dr. Matteson is very professional and friendly. We are very comfortable going to her for exams. —    (Patient since 2011)

Dr. Matteson is very professional and friendly. We are very comfortable going to her for exams.


StarStarStarStarStar I just love the warmth and overall excellent service I continuously receive from this office. The cha —    (Patient since 2014)

I just love the warmth and overall excellent service I continuously receive from this office. The character of the doctors and staff keeps me and my family coming back. I have been with this group for a long long time and they make sure you are satisfied and happy from visits to pick up of your materials. Thanks Dr. Matteson and Dr Most for giving me such care when it comes to my eye site! Monique D.


StarStarStarStarStar Dr. Most and his staff are always friendly and professional. They make it a pleasure to take care of  —    (Patient since 1999)

Dr. Most and his staff are always friendly and professional. They make it a pleasure to take care of my optometry needs.


StarStarStarStarStar Very extensive eye exam and inexpensive for users of VSP insurance! —    (Patient since 2009)

Very extensive eye exam and inexpensive for users of VSP insurance!


StarStarStarStarNo Star Way too many reminders to confirm appointment, but timely service. —    (Patient since 2014)

Way too many reminders to confirm appointment, but timely service.


StarStarStarStarStar I have been a patient of Drs Matteson and Most since they first established their office in Palo Alto —    (Patient since 2002)

I have been a patient of Drs Matteson and Most since they first established their office in Palo Alto 30 years ago! Always a professional and successful experience.


StarStarStarStarStar Always a very thorough exam and super friendly front office staff. I feel very comfortable here. —    (Patient since 2008)

Always a very thorough exam and super friendly front office staff. I feel very comfortable here.


StarStarStarStarStar I've been coming to Dr Most for 8 years and really enjoy him and his staff! He also has the machine  —    (Patient since 2009)

I've been coming to Dr Most for 8 years and really enjoy him and his staff! He also has the machine where they do not have to dilate your eyes…it's only an extra $35 but worth every penny!!


StarStarStarStarStar I've been a customer of Drs. Matteson and Most almost since they opened up shop in Palo Alto and I h —    (Patient since 1999)

I've been a customer of Drs. Matteson and Most almost since they opened up shop in Palo Alto and I have recommended their services to many friends. They are knowledgeable, professional and conscientious. I also had a very successful referral from them to an ophthalmologist.


StarStarStarStarStar Ivan and the crew are very awesome, their personalities make it a real joy to be there. And Dr. Most, —    (Patient since 2015)

Ivan and the crew are very awesome, their personalities make it a real joy to be there. And Dr. Most, my optometrist, was very efficient and cool. I am happy that I chose them.


StarStarStarStarStar I will always be grateful that my husband and I found such a reliable, informative and approachable o —    (Patient since 1999)

I will always be grateful that my husband and I found such a reliable, informative and approachable optometrist as Dr Matteson. We are in the best of hands. On this visit my eyes were tested and Dr Matteson explained any irregularities in language that I could understand as well as giving me excellent advice on how to. take care of my eyes. Thank you. The office staff are also friendly and helpful.


StarStarStarStarStar My husband and I have been seeing Dr. Most since 2001. He's great and Dr. Matteson takes care of my  —    (Patient since 2003)

My husband and I have been seeing Dr. Most since 2001. He's great and Dr. Matteson takes care of my kids. They're great for our family!


StarStarStarStarStar I've seen both Dr Matteson & Dr Most over many years and each visit is professional and courteous. I —    (Patient since 2002)

I've seen both Dr Matteson & Dr Most over many years and each visit is professional and courteous. I particularly like the ability to call and talk with a member of the staff, as well as the ability to make appointments online. I have never had any issues with prescriptions - contacts or glasses - everything runs smoothly.


StarStarStarStarStar Awesome dr and service. —    (Patient since 2011)

Awesome dr and service.


StarStarStarStarStar Dr. Most is the best and the entire staff is great. I'm glad to be going to PA Eyes for my eye care  —    (Patient since 2012)

Dr. Most is the best and the entire staff is great. I'm glad to be going to PA Eyes for my eye care and for my glasses. They make me feel like family. I also am lucky as I only have to walk a few blocks to get there!


StarStarStarStarStar I have been seen Dr Matteson for 16 years I love her professionalism and her pleasant personality and —    (Patient since 2001)

I have been seen Dr Matteson for 16 years I love her professionalism and her pleasant personality and always a delight to see her I would highly recommend her


StarNo StarNo StarNo StarNo Star This was one of the most uncomfortable medical experiences I have ever had. I sat in the doctor's of —    (Patient since 2015)

This was one of the most uncomfortable medical experiences I have ever had. I sat in the doctor's office for 20 minutes listening to him in the hallways yelling at what I assume was another customer on the phone. Then when he finally came into the room to see me, he was abrupt and impolite, and seemed to rush through the entire process. I'm sure because I'm a young person (23) he thought it would be fine to treat me without respect or consideration. At the end of the appointment, he told me that I had an astigmatism and when I asked for further information and clarification he essentially dismissed me. He ushered me out of the door, handed my documents to the receptionist and left without further word to me. It was truly a horrible experience, and I recommend that NO ONE use this service.


StarStarStarStarStar outstanding personal service as always —    (Patient since 2002)

outstanding personal service as always


StarStarStarStarStar Outstanding service as usual! —    (Patient since 2000)

Outstanding service as usual!


StarStarStarStarStar I was greeted with an exhuberant staff. The office was very clean and filled with a variety of eye we —    (Patient since 2015)

I was greeted with an exhuberant staff. The office was very clean and filled with a variety of eye wear to choose from. The pre-examination was a simple run of testing before seeing Dr. Most. I was examined by Dr. Most who was prompt and extremely knowledgeable. We ran through some more visual testing and he explained everything to me in great detail and made sure I understood the outcome of the tests. After the exam I met with the Optician who was patient with me while choosing my eye wear. He helped me choose the perfect pair. I was very pleased with the overall experience and will recommend Palo Alto Eyes Optometry to family and friends.


StarStarStarStarStar Always an excellent experience. This is an extremely efficient and caring service. I have no reservat —    (Patient since 2000)

Always an excellent experience. This is an extremely efficient and caring service. I have no reservation in recommending them.


StarStarStarStarNo Star Very friendly staff, good customer service with a caring attitude. Frame prices are reasonable, and s —    (Patient since 2013)

Very friendly staff, good customer service with a caring attitude. Frame prices are reasonable, and staff had good knowledge of what my insurance coverage is. Very thourough vision exam by Dr. Matteson.


StarStarStarStarStar I have not had an eye exam in several years. This office had new equipment that I was impressed with. —    (Patient since 2015)

I have not had an eye exam in several years. This office had new equipment that I was impressed with. They are less intrusive and faster. Staff was very courteous and efficient. Dr. Most gave me a very thorough exam and explained what was going on in non technical terms. He spent a considerable amount of time helping me find the right frames for me.


StarStarStarStarStar Excellent service all the way around. Dr. Most is very understand, compassionate and fun. The staff a —    (Patient since 2011)

Excellent service all the way around. Dr. Most is very understand, compassionate and fun. The staff are all very professional and knowledgeable.


StarStarStarStarStar Very helpful and know their stuff! Good selection of frames. —    (Patient since 2006)

Very helpful and know their stuff! Good selection of frames.


StarStarStarStarStar It's always a pleasure coming here. —    (Patient since 2011)

It's always a pleasure coming here.


StarStarStarStarStar As always, terrific experience! —    (Patient since 2009)

As always, terrific experience!


StarStarStarStarStar Dr. Matteson seems to be very thorough, thoughtful and very pleasant. The staff is very helpful as we —    (Patient since 2003)

Dr. Matteson seems to be very thorough, thoughtful and very pleasant. The staff is very helpful as well.


StarStarStarStarStar I was in and out in less than 30 minutes on my lunch break with a new prescription and a comprehensiv —    (Patient since 2015)

I was in and out in less than 30 minutes on my lunch break with a new prescription and a comprehensive eye exam. Great experience.


StarStarStarStarStar Service was quick and efficient, and they don't try to pressure you to get new lenses —    (Patient since 2006)

Service was quick and efficient, and they don't try to pressure you to get new lenses


StarStarStarStarStar Great, professional, convenient service! —    (Patient since 2005)

Great, professional, convenient service!


StarStarStarStarNo Star Always pleasant to visit Dr Matteson and her staff. The appointment was on-time, and as always I felt —    (Patient since 1999)

Always pleasant to visit Dr Matteson and her staff. The appointment was on-time, and as always I felt well taken care of.


StarStarStarStarStar Great service as usual! —    (Patient since 2012)

Great service as usual!


StarStarStarStarStar Like every past visit, perfect —    (Patient since 2008)

Like every past visit, perfect


StarStarStarStarNo Star Very helpful and friendly staff. —    (Patient since 2013)

Very helpful and friendly staff.


StarStarStarStarNo Star I was very satisfied with their thoroughness and professionalism. They were very helpful with the sel —    (Patient since 2013)

I was very satisfied with their thoroughness and professionalism. They were very helpful with the selection of frames that matched my style and lens options that met my work/life needs.


StarStarStarStarStar I have been a patient of Drs. Matteson & Most for over 10 years. The doctors and staff are always pro —    (Patient since 1999)

I have been a patient of Drs. Matteson & Most for over 10 years. The doctors and staff are always professional & thorough and the overall experience has been extremely positive.


StarStarStarStarStar Excellent service, and Dr. Matteson helped me pick out frames while her staff were busy with other cl —    (Patient since 2001)

Excellent service, and Dr. Matteson helped me pick out frames while her staff were busy with other clients. It is a wonderful, professional place. I highly recommend them.


StarStarStarStarStar I was met in a prompt and timely fashion. The exam and advice were very informative and answered all  —    (Patient since 2012)

I was met in a prompt and timely fashion. The exam and advice were very informative and answered all of my questions. Customer service was excellent.


StarStarStarStarStar Excellent, excellent service. Have been going here for several years. Everyone who works here is kind —    (Patient since 2008)

Excellent, excellent service. Have been going here for several years. Everyone who works here is kind, courteous, and very knowledgeable. Dr.s Matteson and Most provide a nice friendly, almost family like atmosphere.


StarStarStarStarStar Love their front staff. Always very merry and helpful —    (Patient since 2001)

Love their front staff. Always very merry and helpful


StarStarStarStarStar Professional & efficient. —    (Patient since 1999)

Professional & efficient.


StarStarStarStarStar The receptionist is hella cute. —    (Patient since 2008)

The receptionist is hella cute.


StarStarStarStarStar Friendly, professional, dependable, and on time - everything I want! —    (Patient since 1999)

Friendly, professional, dependable, and on time - everything I want!


StarStarStarStarStar Dr. Matteson and the entire staff have made dealing with my lifelong vision challenges fun, and I nev —    (Patient since 2012)

Dr. Matteson and the entire staff have made dealing with my lifelong vision challenges fun, and I never imagined I'd say that. The office is pleasant and relaxed but professional. The selection of frames is fantastic and the advice and support for trying and selecting is truly remarkable. If you have ever left an eye appointment feeling like a commodity or an oddity, try Palo Alto Eyes.


StarStarStarStarStar I have been going there for years and service is excellent. —    (Patient since 2001)

I have been going there for years and service is excellent.


StarStarStarStarStar Efficient, thorough, and friendly —    (Patient since 2009)

Efficient, thorough, and friendly


StarStarStarNo StarNo Star I was disappointed for how few frames qualified for the new $200 Stanford limit. There were only thre — 

I was disappointed for how few frames qualified for the new $200 Stanford limit. There were only three frames to chose from and they were mediocre at best.


StarStarStarStarStar Friendly staff. Very prompt and personalized attention. My children and I have been seeing Dr. Mattes —    (Patient since 2005)

Friendly staff. Very prompt and personalized attention. My children and I have been seeing Dr. Matteson for years and have always had a good experience.


StarStarStarStarStar Super nice, helpful, competent, professional —    (Patient since 2001)

Super nice, helpful, competent, professional


StarStarStarStarStar Really liked Dr. Most and just how concerned he was. His level of detail and providing options and ju —    (Patient since 2014)

Really liked Dr. Most and just how concerned he was. His level of detail and providing options and just being able to relate.


StarStarStarStarStar Professional, helpful service! —    (Patient since 2014)

Professional, helpful service!


StarStarStarStarStar Dr. Most was very knowledgeable and did a thorough exam of my eyes. He took time to explain what the  —    (Patient since 2014)

Dr. Most was very knowledgeable and did a thorough exam of my eyes. He took time to explain what the different tests and results meant. He made the visit enjoyable and cared about me as a person. I'll be going back!


StarStarStarStarStar Great service. —    (Patient since 2009)

Great service.


StarStarStarStarStar I love seeing Stuart everytime I happen to come by and he is there. He understands my needs so well.  —    (Patient since 2001)

I love seeing Stuart everytime I happen to come by and he is there. He understands my needs so well. Mike is totally awesome to work with too! I'm still getting to know the other new staff members who have always been very helpful and kind.


StarStarStarStarStar I had forgotten how great this office is…fast, efficient, kind and, clearly, competent. Thanks —    (Patient since 2008)

I had forgotten how great this office is…fast, efficient, kind and, clearly, competent. Thanks


StarStarStarStarStar They are great. people are so nice in there. I would definitely stay with them. —    (Patient since 2014)

They are great. people are so nice in there. I would definitely stay with them.


StarStarStarStarStar Dr. Matteson is wonderful always look forward to my appointment. Her staff is always so helpful, Mike —    (Patient since 1999)

Dr. Matteson is wonderful always look forward to my appointment. Her staff is always so helpful, Mike is great he always helps me pick out the best glasses. Irene


StarStarStarStarNo Star It's always a great experience with Doctor Most. The only thing keeping it from being 5 stars is the —    (Patient since 2003)

It's always a great experience with Doctor Most. The only thing keeping it from being 5 stars is the eye test - I'm sure it's not intended, but it feels a little like 'extortion' to have to pay $35 for the optimap vs. the free test that requires being dilated. Would rather you just include it and say that insurance will cover almost the entire cost of the exam, except for $35 and the co-pay.


StarStarStarStarStar I like here really much, people here are nice and warm. —    (Patient since 2014)

I like here really much, people here are nice and warm.


StarStarStarStarStar Each person knows their stuff and gives me their undivided attention, which makes my annual visit to  —    (Patient since 2005)

Each person knows their stuff and gives me their undivided attention, which makes my annual visit to get my eyes checked easy and efficient. This office visit is something I look forward to, instead of dread (like seeing my dentist or primary care physician). I'm looking forward to them expanding their eyeglass inventory to include "asian-friendly" glasses with the nose bridge option or hopefully TC Charton, which are specially made to fit asian noses.


StarStarStarStarStar I have been going here for 8 years now. I love how they make you feel like you're a friend and they  —    (Patient since 2009)

I have been going here for 8 years now. I love how they make you feel like you're a friend and they answer all your questions during the exam. I have really bad eyes, so when I go I feel like I am getting blinder by the minute. They make me feel that I am not. I have recommend them to several people who love them as well. The only down fall are glass are more expense everyday.


StarStarStarStarStar Dr. Most and his entire staff are fabulous. They immediatly put their patients at ease, are very effi —    (Patient since 2005)

Dr. Most and his entire staff are fabulous. They immediatly put their patients at ease, are very efficient in doing the pre-exam testing. Dr. Most is very knowledgable and easy to talk to and does an excellent job of explaining what he's doing and why, what the test results mean and what the patient can expect in terms of the need for glasses, etc., in the future. I feel very fortunate to have him for my doctor and would recommend him to anyone.


StarStarStarStarStar Cindy Matteson was very helpful and nice. She addressed my concerns and gave me a new prescription th —    (Patient since 2014)

Cindy Matteson was very helpful and nice. She addressed my concerns and gave me a new prescription that some tips to address some other problems I have with my eyes.


StarStarStarStarStar Friendly, professional, and thoughtfully detailed in exams and inconsideration of all eye health aspe —    (Patient since 2002)

Friendly, professional, and thoughtfully detailed in exams and inconsideration of all eye health aspects. They make options clear without being too pushy. They refer to ophthalmologists for specialized follow ups to be on the safe side when worrisome evidence presents or mounts. They make follow up calls on details or questions as needed. They have earned my trust and respect.


StarStarStarStarStar My entire family have been going to Drs. Madson and Most for more than 15 years. Originally, we were  —    (Patient since 2006)

My entire family have been going to Drs. Madson and Most for more than 15 years. Originally, we were referred to them by a friend who thought they would both work well with a child who has special needs because of their gentle and quiet approach to things. Needless to say we have been going to them for all of our eyecare ever since. The office staff and opticians all have a great personality, professionalism and know their products well. I can't say enough praises to them for all that they do for my family. I highly recommend them!


StarStarStarStarStar Everyone was great as usual! —    (Patient since 2005)

Everyone was great as usual!


StarStarStarStarStar My 4year old felt secure and cooperated amazingly well with Dr. Cindy and her assistants. It was extr —    (Patient since 2010)

My 4year old felt secure and cooperated amazingly well with Dr. Cindy and her assistants. It was extremely professional and yet very friendly check-up. I'm confident that my girl would go for next one as she go to playground. That's huge!


StarStarStarStarStar Very friendly staff and doctors. I appreciate their personal approach. —    (Patient since 1999)

Very friendly staff and doctors. I appreciate their personal approach.


StarStarStarStarStar Substiture doctor, as Dr Most is on vacation - 5 Star service! —    (Patient since 2013)

Substiture doctor, as Dr Most is on vacation - 5 Star service!


StarStarStarStarStar I came in as a new patient and I received excellent service. The staff were all very knowledgeable &  —    (Patient since 2014)

I came in as a new patient and I received excellent service. The staff were all very knowledgeable & a pleasure to work with. The office was clean & they had a variety of styles of glasses to look at. I look forward to them assisting my children in the future. Thanks!


StarStarStarStarStar As always the customer service was exemplary. During my exam the Doctor was very thorough, informativ —    (Patient since 2011)

As always the customer service was exemplary. During my exam the Doctor was very thorough, informative and pleasant as well. I need new glasses and received a ton of help in selecting the frames and lens options. Excellent service all around!.


StarStarStarStarNo Star Friendly, no pressure. —    (Patient since 2010)

Friendly, no pressure.


StarStarStarStarStar Dr. Matteson was very patient with me. She let me tried different kinds of contract lenses until I wa —    (Patient since 1999)

Dr. Matteson was very patient with me. She let me tried different kinds of contract lenses until I was satisfied.


StarStarStarStarStar The exam is comprehensive, the technology is the best and most advanced, the staff is courteous and e —    (Patient since 1999)

The exam is comprehensive, the technology is the best and most advanced, the staff is courteous and efficient, and the doctor is terrific!


StarStarStarStarStar Very attentive, friendly services. —    (Patient since 2014)

Very attentive, friendly services.


StarStarStarStarStar I have been coming to Palo Alto Eyes for over a decade and will continue to do so. Now my adult child —    (Patient since 2000)

I have been coming to Palo Alto Eyes for over a decade and will continue to do so. Now my adult children go there too. Both doctors are extremely knowledgeable and professional. In addition to this important component, the staff is very experienced with regard to insurance claims and know exactly what is covered by your plan allowing you to make informed decisions. I wish other medical and dental staff were as qualified in this area - it's a big plus and a solid business model of how the entire process should work everywhere. It works great here. Michael's competence helps takes the stress out of the 'buying decision.' They also have a good inventory of products - both high end and fairly priced but fashionable frames - to choose from, which adds to the convenience.


StarStarStarStarStar I have been with Dr Most for Years, I find hime an excellent and compassionate person. I love my visi —    (Patient since 2000)

I have been with Dr Most for Years, I find hime an excellent and compassionate person. I love my visits. The staff is superb too! Incidentally I lost my prescription as I left your office. Can you mail me my prescriptn, or better Email me a PDF?? Thanks Norman SIlverman, 806 East Greenwich Place , Palo Alto Ca 94303


StarStarStarStarStar Always professional service. —    (Patient since 2003)

Always professional service.


StarStarStarStarNo Star I appreciated the attention - we took over an hour - to selecting my first pair of glasses. I don't  —    (Patient since 2006)

I appreciated the attention - we took over an hour - to selecting my first pair of glasses. I don't know any of the language or what styles work, so it was educational as well as comfortable. I recommend PA Eyes.


StarStarStarStarNo Star Dr. Matteson is wonderful. Assistant is friendly and helpful. However, my email was never returned, a —    (Patient since 2011)

Dr. Matteson is wonderful. Assistant is friendly and helpful. However, my email was never returned, and though one of the receptionists said she left me a message, after I checked my home phone and cell phone, I still did not find anything. Now I have no idea who she called! I ended up calling the store myself and arranged the appointments with Dr. Matteson. The online appointment making system URL on the website mysteriously disappeared.


StarStarStarStarStar I brought my 2 year old with me to my appointment and they were very accommodating. The staff was ver —    (Patient since 2014)

I brought my 2 year old with me to my appointment and they were very accommodating. The staff was very friendly and helpful. The doctor was great and helped me with an issue I was having with my eyes.


StarStarStarStarStar I've been going to Dr. Matteson for over 20 years and she has always provided the best of care, as w —    (Patient since 1999)

I've been going to Dr. Matteson for over 20 years and she has always provided the best of care, as well as a very kind disposition. I wore contacts for many years, but still go to her since having had Lasik surgey several years ago. She's the BEST.


StarStarStarStarStar As always I was seen promptly. All my questions were addressed and any concerns were expressed. Dr. M —    (Patient since 2004)

As always I was seen promptly. All my questions were addressed and any concerns were expressed. Dr. Matteson is always professional and understanding. Lisa Simpson


StarStarStarStarStar Excellent service, as always! My family and I have been going to Dr. Matteson & Most for over 14 year —    (Patient since 1998)

Excellent service, as always! My family and I have been going to Dr. Matteson & Most for over 14 years. Both doctors are very helpful, and the staff is always very courteous. Thank you!


StarStarStarStarStar My appointments are very enjoyable. Dr. Most is very friendly and takes his time to give a thorough e —    (Patient since 1999)

My appointments are very enjoyable. Dr. Most is very friendly and takes his time to give a thorough exam. He explains what he's doing and why which is nice.


StarStarStarStarStar Awesome! —    (Patient since 1999)

Awesome!


StarStarStarStarStar Professional, Cheerful and informative. Also, an easy and helpful atmosphere in the whole office! R.  —    (Patient since 2004)

Professional, Cheerful and informative. Also, an easy and helpful atmosphere in the whole office! R. Miller


StarStarStarStarStar Excellent customer service by staff. Great insights from doctor. Frames are a little pricey. —    (Patient since 2000)

Excellent customer service by staff. Great insights from doctor. Frames are a little pricey.


StarStarStarStarStar Excellent service, as always! —    (Patient since 2000)

Excellent service, as always!


StarStarStarStarNo Star Excellent, expert professional services... —    (Patient since 2002)

Excellent, expert professional services...


StarStarStarStarNo Star This past Friday I called to say I was stuck in traffic and would probably be late by 5 - 10 minutes. —    (Patient since 2009)

This past Friday I called to say I was stuck in traffic and would probably be late by 5 - 10 minutes. The receptionist (something starts with an "M") said if I was 15 minutes late I would need to reschedule. I understand that the doctor needs to keep to his appointment schedule but would have appreciated being fit in or something a bit more accommodating. We used to use an doctor in San Carlos( this meant 5 patients), were running late commuting from Palo Alto, and when we arrived were told we had to reschedule. I was so annoyed I pulled our business from there to your establishment. I have been pleased with Dr. Most, Mike and the other staff members of Palo Alto Eyes.


StarStarStarStarStar On time, efficient & extremely professional. All that plus providing all needed eye health exam summa —    (Patient since 2008)

On time, efficient & extremely professional. All that plus providing all needed eye health exam summary info in understandable way with suggestions what to do next ;)


StarStarStarStarStar Kind and professional, clean updated, beautiful place, beautiful people —    (Patient since 2014)

Kind and professional, clean updated, beautiful place, beautiful people


StarStarStarStarNo Star efficient —    (Patient since 1999)

efficient


StarStarStarStarNo Star I easily found parking accross the street from Palo Alto Eyes, and was seen by Dr. Matteson right on  —    (Patient since 2013)

I easily found parking accross the street from Palo Alto Eyes, and was seen by Dr. Matteson right on time. As I had remembered from last year, Dr. Matteson had a very pleasant manner and explained everying she was doing in detail. The office staff are very kind and helpful in explaining what my insurance covered.


StarStarStarStarStar Outstanding patient service! —    (Patient since 2005)

Outstanding patient service!


StarStarStarStarStar I did my exam, got fitted for lenses and glasses, and purchased both. Very professional and efficient —    (Patient since 2014)

I did my exam, got fitted for lenses and glasses, and purchased both. Very professional and efficient. Easy to schedule exams and fast response time.


StarStarStarStarStar Very quick appointment, helpful and knowledgable staff, wonderful optometrists, and great selection o —    (Patient since 2004)

Very quick appointment, helpful and knowledgable staff, wonderful optometrists, and great selection of glasses. I wouldn't go anywhere other than Palo Alto Eyes!


StarStarStarStarStar As always, professional, courteous and prompt service. Would highly recommend. —    (Patient since 2002)

As always, professional, courteous and prompt service. Would highly recommend.


StarStarStarStarStar Everyone is professional and great to deal with —    (Patient since 2009)

Everyone is professional and great to deal with


StarStarStarStarStar thanks! —    (Patient since 2014)

thanks!


StarStarStarStarStar The young woman who helped me find frames (and help my fiance find frames as well) was absolutely gre —    (Patient since 2015)

The young woman who helped me find frames (and help my fiance find frames as well) was absolutely great and even stay late twice for us to help us pick them out on a Saturday. I can't say enough how great she was! I wish I remembered her name.


StarStarStarStarNo Star Once I got somebody to help me it was a wonderful experience. Of course when I went there, a family o — 

Once I got somebody to help me it was a wonderful experience. Of course when I went there, a family of four with children were there at the same time . It was crowded with toys in a cramped space. Once they left, the noise level lowered and I was able to be heard.


StarStarStarStarStar Always the best!! —    (Patient since 2011)

Always the best!!


StarStarStarStarStar The staff and doctors are superb! The overall experience was pleasant and quick. I have been a patien —    (Patient since 1999)

The staff and doctors are superb! The overall experience was pleasant and quick. I have been a patient for many years and appreciate the personal attention. Many thanks!


StarStarStarStarStar Dr. Most is great - very attentive to detail. He always makes me feel like I receive great care and t —    (Patient since 2007)

Dr. Most is great - very attentive to detail. He always makes me feel like I receive great care and that my concerns / preferences will be addressed (unless they conflicted with the great care). Thanks!


StarStarStarStarStar Dr. Matteson is the best! —    (Patient since 2001)

Dr. Matteson is the best!


StarStarStarStarStar I've been a patient of Drs. Matteson and Most for many years, possibly over two decades. Everyone is —    (Patient since 2005)

I've been a patient of Drs. Matteson and Most for many years, possibly over two decades. Everyone is always so pleasant. Just a great office and always a wonderful experience.


StarStarStarStarStar I like the thoroughness of the doctor and her team to make sure that you understand the tests / resul —    (Patient since 2006)

I like the thoroughness of the doctor and her team to make sure that you understand the tests / results. She has been fantastic for our family, including our 3 children.


StarStarStarStarStar Excellent, professional eye exam with Dr. Matteson. She goes the extra step to make sure the experien —    (Patient since 2003)

Excellent, professional eye exam with Dr. Matteson. She goes the extra step to make sure the experience is positive by her skills and caring. The office team members are polite, helpful and efficient. Overall my experience was excellent.


StarStarStarStarNo Star Dr Most is a excellent Optometrist who does not rush thru the exam. He offers good advise and I highl —    (Patient since 2010)

Dr Most is a excellent Optometrist who does not rush thru the exam. He offers good advise and I highly recommend him. i have been going to Dr Most for 3 years now. The glasses tend to be expensive, but it is probably competitive in the industry. I guess Costco is a better savings, but it doesn't take VSP.


StarStarStarStarStar Stuart was very helpful in the selection of the frame and lenses for my upcoming new glasses as well  —    (Patient since 2011)

Stuart was very helpful in the selection of the frame and lenses for my upcoming new glasses as well as explaining my insurance status. He made an adjustment to my old pair as they were sliding down my nose.


StarStarStarStarStar It was helpful to answer a question about my eye though I didn't have an appt. Also the new glasses  —    (Patient since 2003)

It was helpful to answer a question about my eye though I didn't have an appt. Also the new glasses found will be less than my last pair. A great experience all around.


StarStarStarStarStar It was my first time getting a complete eye exam, and I have to say it was quite enjoyable. Everyone  —    (Patient since 2013)

It was my first time getting a complete eye exam, and I have to say it was quite enjoyable. Everyone on staff was nice and pleasant and the whole procedure was fun and easy.


StarStarStarStarStar The entire staff at Palo Alto Eyes are extremely professional, efficient, and fun. The girls at the f —    (Patient since 2013)

The entire staff at Palo Alto Eyes are extremely professional, efficient, and fun. The girls at the front desk are really wonderful and made me feel very relaxed. Dr. Most provided me with the most thorough examination that I have received at an optometry clinic. He utilized a wide range of instruments and provided feedback on everything he was doing. I will whole heartedly recommend this clinic to anyone needing to see an optometrist (no pun intended)!


StarStarStarStarStar Dr. Cindy is a superb optometrist. Not only has she provided great prescriptions for my glasses, she  —    (Patient since 2000)

Dr. Cindy is a superb optometrist. Not only has she provided great prescriptions for my glasses, she has referred me to get medical care for eye issues beyond near-sightedness. I appreciate her care and guidance for my eye health.


StarStarStarStarStar I can see, I can see :) It's been over 20 years that I've been a patient of Dr Matterson and I high —    (Patient since 2000)

I can see, I can see :) It's been over 20 years that I've been a patient of Dr Matterson and I highly recommend her. She's very thorough and I trust her. My appointments have always been a positive experience.


StarStarStarStarStar Excellent , very thorough work. Cheerful —    (Patient since 2009)

Excellent , very thorough work. Cheerful


StarStarStarStarNo Star Very friendly and courteous staff. Dr Most was extremely thorough compared to the handful of doctors  —    (Patient since 2013)

Very friendly and courteous staff. Dr Most was extremely thorough compared to the handful of doctors I've experienced over the years.


StarStarStarStarStar I have been going to Matteson & Most my whole life. Excellent customer service. Friendly Staff. Quick —    (Patient since 1999)

I have been going to Matteson & Most my whole life. Excellent customer service. Friendly Staff. Quick and efficient, yet thorough. It's overall an enjoyable experience. Love being able to set up an appointment online - as well as get confirmations and reminders via email. I highly recommend - and have refereed many who also are satisfied with their service.


StarStarStarStarNo Star efficient and friendly —    (Patient since 2003)

efficient and friendly


StarStarStarStarStar I was attended to quickly, kindly and professionally - everything one could expert from a good doctor —    (Patient since 2013)

I was attended to quickly, kindly and professionally - everything one could expert from a good doctor. Additionally, the attention had a fine, homely feel to it.


StarStarStarStarStar Excellent, thoughtful, thorough fitting for contacts. I understood all my options. —    (Patient since 2004)

Excellent, thoughtful, thorough fitting for contacts. I understood all my options.


StarStarStarStarStar My experience was very good as always. Dr. Most' staff are very helpful and friendly. Dr. Most comes —    (Patient since 2012)

My experience was very good as always. Dr. Most' staff are very helpful and friendly. Dr. Most comes across as very competent and confident. I like their options as far as eye exams and their selection of frames is good. No complaints here.


StarStarStarStarStar I have been going to Palo Alto Eyes for several years and I am very happy about how my vision has bee —    (Patient since 1999)

I have been going to Palo Alto Eyes for several years and I am very happy about how my vision has been taken care of and the advice and attention I have been given. Everyone has always been very professional and curteous.


StarStarStarStarStar Dr. Matteson was very thorough with my eye exam process. She included all of my related health inform —    (Patient since 2009)

Dr. Matteson was very thorough with my eye exam process. She included all of my related health information in her file. I felt very comfortable with her. In addition, I rated Michael as the best eye glasses adjuster for me!


StarStarStarStarStar Nice people, knowledgable, helpful, friendly. —    (Patient since 2006)

Nice people, knowledgable, helpful, friendly.


StarStarStarStarStar I have been going to Dr.Matteson for 18 years so I think that answers that she is very good at her jo —    (Patient since 1999)

I have been going to Dr.Matteson for 18 years so I think that answers that she is very good at her job and the people who work for her.


StarStarStarStarStar The staff are friendly and helpful. They understand that people have budgets and they need to stay in —    (Patient since 2009)

The staff are friendly and helpful. They understand that people have budgets and they need to stay in them. They also are good with children needing to get glasses for the first time and it is exciting for the children and scary because they have to be good with the glasses. The Dr. and staff made my daughter feel really good about her choice and explained how to take care of them. With me they are always great.


StarStarStarStarStar Everyone was great. They were very helpful with contact fitting. —    (Patient since 2013)

Everyone was great. They were very helpful with contact fitting.


StarStarStarStarStar I have been going to Dr. Matteson for years and I think she's the best! —    (Patient since 2001)

I have been going to Dr. Matteson for years and I think she's the best!


StarStarStarStarStar All-round marvelous and professional. —    (Patient since 2007)

All-round marvelous and professional.


StarStarStarStarStar The service is always first rate. —    (Patient since 2002)

The service is always first rate.


StarStarStarStarStar Outstanding service. I happily return here year after year for my annual exam, which is always done s —    (Patient since 2003)

Outstanding service. I happily return here year after year for my annual exam, which is always done smoothly and efficiently, and they have the technology to avoid the eye drop dilation thing. What really distinguishes this place are the staff out front. They are superb - whether helping to choose frames, adjusting the fit, dealing with something that broke, or handling the insurance coverage. It's a world removed from the shopping mall type optometry place - personal service in a pleasant location.


StarStarStarStarStar Great service. Really helpful. Very much appreciated the whole experience. They were able to see Meno —    (Patient since 2000)

Great service. Really helpful. Very much appreciated the whole experience. They were able to see Menon short notice, handled the check-in efficiently, and Dr. Most did a fantastic job of listening to what was going on, proposing a solution, and making sure I understood everything.


StarStarStarStarStar Have been using them for years. Nice, conscientious and professional team. Thoughtful support on any  —    (Patient since 2002)

Have been using them for years. Nice, conscientious and professional team. Thoughtful support on any queries or issues. Always a pleasure to do business with their team.


StarStarStarStarStar I have been seeing Dr. Matteson for years, and she is terrific. Always very prompt service, friendly, —    (Patient since 1999)

I have been seeing Dr. Matteson for years, and she is terrific. Always very prompt service, friendly, and professional. All the staff are first rate. I couldn't ask for anything more.


StarStarStarStarStar Although Dr. Matteson is my eye doctor, when I called frantically about my swollen, red eyelids, Dr.  —    (Patient since 2001)

Although Dr. Matteson is my eye doctor, when I called frantically about my swollen, red eyelids, Dr. Most was kind enough to squeeze me in the same day. I really appreciated his candor and common sense approach. Plus, he's quirky and funny and I enjoy that! I have been going to Drs. Matteson and Most for several years and I would highly recommend them!


StarStarStarStarStar thanks for taking good care of me! —    (Patient since 1999)

thanks for taking good care of me!


StarStarStarStarStar Everyone is really competent and great —    (Patient since 1999)

Everyone is really competent and great


StarStarStarStarStar Fell in love with Dr. Most, Julia and the optician. The office managed to get through a very busy aft —    (Patient since 2013)

Fell in love with Dr. Most, Julia and the optician. The office managed to get through a very busy afternoon trying to attend to everyone in the office. Of course there is always a hot head who will demand immediate attention but that doesn't mean that the staff at Palo Alto Eyes aren't professional because they are. I went to see Dr. Most because I was seeing floaters, haze and lightening. Julia took pictures of my eyes and Dr. Most showed me where there were no tears in my retina, thank G-d. My condition was the result of normal aging. Ugh! He gave me samples of things I could buy over the counter, and recommended I put hot compresses on my eyes, and told me these symptoms would eventually go away. He indicated if he did find a tear, that would require immediate surgery! I highly recommend Dr. Most and his staff. If they weren't a busy office, I'd be concerned. I saw very happy couples and individuals being waiting their turn in line.


StarStarStarStarNo Star One day while in downtown Palo Alto my eye glasses broke. I stopped in spontaneously and since it was —    (Patient since 2013)

One day while in downtown Palo Alto my eye glasses broke. I stopped in spontaneously and since it was an easy fix, the Dr. fixed my glasses on the spot. No charge! Since then I've been going to Palo Alto Eyes Optometry. Dr. Most is great and helped me get the best pair of contacts I've ever had. The entire team is very helpful and they provide great customer service. Of course, since it's downtown Palo Alto, they are a tiny bit expensive, but nothing outrageous. I love the service and professionalism and would highly recommend them.


StarStarStarStarStar Always a great experience when we have our yearly visits. From the friendly staff who make you feel c —    (Patient since 1999)

Always a great experience when we have our yearly visits. From the friendly staff who make you feel comfortable to helping pick out glasses to Dr. Matteson who is the best!


StarStarStarNo StarNo Star Rushed to make 430 appt, but then waited 20 plus mins for doc. Came in for my glasses, asked to see f —    (Patient since 1999)

Rushed to make 430 appt, but then waited 20 plus mins for doc. Came in for my glasses, asked to see frames covered by my insurance plan, then had to pay out of pocket when he neglected to tell me mine are not covered. Then tried to up sell on the lenses, also, did not seem to understand that I just wanted items covered by y insuranc,since it's quite good.


StarStarStarStarStar Drs. Most and Matteson are the BEST! We have been going to them for years. They are very through, pro —    (Patient since 2006)

Drs. Most and Matteson are the BEST! We have been going to them for years. They are very through, professional and able to relate well to us so that we are informed about our optical health. The office staff is wonderful, especially Mike. He can fix almost any problem with glasses. I even moved out of the area and still come back to Drs. Most and Matteson because of how good they are.


StarStarStarStarStar Great service. All questions were answered. Received my new glasses in the fastest way. Very much sat —    (Patient since 2013)

Great service. All questions were answered. Received my new glasses in the fastest way. Very much satisfied with selecting their services.


StarStarStarStarNo Star I have been going to this optometrist office for ten years and have never left disappointed. The doct —    (Patient since 2000)

I have been going to this optometrist office for ten years and have never left disappointed. The doctors are knowledgable and take quality time at every visit. Equally important, is navigating through the choice of the right glasses now that my eyes are older... progressive, non-progressive, anti-reflective coatings, etc. and the gentleman who manages the desk does an excellent job explaining these important items, along with seamlessly processing the benefits paperwork. I wish all other doctor's offices had someone as helpful and effective as this man. I highly recommend Palo Alto Eyes to anyone who expects great service and the security of knowing that they are taking good care of their eyes.


StarStarStarStarStar Very informative. I really appreciate the care and insight —    (Patient since 2001)

Very informative. I really appreciate the care and insight


StarStarStarStarStar I always find Palo Alto Eyes Optometry to be courteous and professional. —    (Patient since 2004)

I always find Palo Alto Eyes Optometry to be courteous and professional.


StarStarStarStarStar I've been a happy patient of PAlo Alto Eyes for over 10 years. It's a small office and I like the p —    (Patient since 2000)

I've been a happy patient of PAlo Alto Eyes for over 10 years. It's a small office and I like the personal attention that comes with it. They do not have the largest selection of frames, but what they do have is stylish.


StarStarStarStarStar I have been a patient of Dr Matteson for over a decade and have always received excellent personal se —    (Patient since 1999)

I have been a patient of Dr Matteson for over a decade and have always received excellent personal service, honest, direct and appropriate feedback plus excellent references for additional services.


StarStarStarStarStar I have been a faithful patient of Dr. Matteson for over 20 years. They make things quick and simple,  —    (Patient since 2002)

I have been a faithful patient of Dr. Matteson for over 20 years. They make things quick and simple, with no pressure selling. Probably not the low cost leader, but then again, their quality is impeccable.


StarStarStarStarStar Every single time, always the very best service you can get. They are wonderful! —    (Patient since 2000)

Every single time, always the very best service you can get. They are wonderful!


StarStarStarStarStar On-time and professional. —    (Patient since 2000)

On-time and professional.


StarStarStarStarStar It was one of the best eye exam experiences I've ever had. —    (Patient since 2013)

It was one of the best eye exam experiences I've ever had.


StarStarStarStarStar Dr. Matteson is friendly, competent, and easy to work with. We have used her for my middle school dau —    (Patient since 2011)

Dr. Matteson is friendly, competent, and easy to work with. We have used her for my middle school daughter as well as myself, and it has been a great service.


StarStarStarStarStar As always, my eye exam was as pleasant as an intrinsically somewhat boring and mildly anxiety-provoki —    (Patient since 2000)

As always, my eye exam was as pleasant as an intrinsically somewhat boring and mildly anxiety-provoking experience could be.


StarStarNo StarNo StarNo Star Friendly in office. Polish contact lens did not help much. —    (Patient since 2011)

Friendly in office. Polish contact lens did not help much.


StarStarStarStarStar Drs Matteson and Most and staff are ALWAYS helpful. I am very grateful for their personal and prompt  —    (Patient since 2002)

Drs Matteson and Most and staff are ALWAYS helpful. I am very grateful for their personal and prompt attention. Susan Beall


StarStarStarStarNo Star This is the only place where I have gotten glasses that I actually wear. I get lots of compliments on —    (Patient since 2000)

This is the only place where I have gotten glasses that I actually wear. I get lots of compliments on them. My whole family are patients in the office even though it is over an hour away.


StarStarStarStarStar Dr. Matteson is great and the staff are very friendly and helpful. —    (Patient since 2002)

Dr. Matteson is great and the staff are very friendly and helpful.


StarStarStarStarStar Great on time service and cordial staff —    (Patient since 2002)

Great on time service and cordial staff


StarStarStarStarStar Very thorough exam. All of my questions were answered well. Fixed problem with frames. Have been pati —    (Patient since 2000)

Very thorough exam. All of my questions were answered well. Fixed problem with frames. Have been patient/customer for over 20 years.


StarStarStarStarStar The customer service here was excellent. The staff were attentive, explaining proceedures as they wen —    (Patient since 2013)

The customer service here was excellent. The staff were attentive, explaining proceedures as they went along. I parked right accross the street with no problem.


StarStarStarStarStar Dr. Matteson has been my eye doctor for decades. I highly recommend her. Thorough, knowledgable, curr —    (Patient since 1999)

Dr. Matteson has been my eye doctor for decades. I highly recommend her. Thorough, knowledgable, current, and personable. I love the high-tech equipment. No longer necessary to have my eyes dilated to peer into my eyeballs (and the photos can be compared across visits), or numbing drops for glaucoma testing. Great selection of frames, too.


StarStarStarStarStar My visit yesterday was great. Everyone there is helpful, cheery and knowledgeable. I have been a pati —    (Patient since 1999)

My visit yesterday was great. Everyone there is helpful, cheery and knowledgeable. I have been a patient for 15 years.


StarStarStarStarStar On time and efficient and friendly- I can ask for nothing better in a doctor's appointment. The staf —    (Patient since 1999)

On time and efficient and friendly- I can ask for nothing better in a doctor's appointment. The staff up front had all my paperwork pulled and ready to go when I arrived, the office was spotless as always, and Dr. Most is caring and professional.


StarStarStarStarStar This appointment went really well. Dr. Most did a very thorough exam and quite correctly called my cu —    (Patient since 2000)

This appointment went really well. Dr. Most did a very thorough exam and quite correctly called my current pair of glasses "a disaster", which they are. He had the staff adjust them properly and I also got a thorough eye exam, a new prescription, new frames and lenses - everything I wanted. The work was done quickly, carefully and efficiently. Excellent!


StarStarStarStarStar An excellant experience. —    (Patient since 2003)

An excellant experience.


StarStarStarStarStar Thanks for the quick turnaround time! —    (Patient since 2011)

Thanks for the quick turnaround time!


StarStarStarStarStar I called around 8:30 in the morning to make an appt and they were able to give me one at 11:30 that d —    (Patient since 2013)

I called around 8:30 in the morning to make an appt and they were able to give me one at 11:30 that day. I was greeted by a very friendly staff and they made me feel as if I have been coming here all my life. I saw Dr. Most and she was very informed and explained every test and exam process thoroughly. I would highly recommend Palo Alto Eyes and will certainly return for my next exam.


StarStarStarStarStar Dr Matteson is very professional and friendly. She answers all questions and provides all needed info —    (Patient since 2008)

Dr Matteson is very professional and friendly. She answers all questions and provides all needed information. I would gladly recommend Dr Matteson to my friends and colleagues.


StarStarStarNo StarNo Star My husband, Bob, and I have been loyal and happy customers for many years with never a problem. Howev —    (Patient since 1999)

My husband, Bob, and I have been loyal and happy customers for many years with never a problem. However, the glasses that I picked up on Saturday are a big exception. I discovered on Monday while driving to work on the freeway that I have no distance vision -- I can't read freeway signs, and night driving is very dicey. Unfortunately, I can only come in on Saturday so I can't see Dr. Most again for two weeks to get this fixed. :-(


StarStarStarStarStar We had a great experience my daughter was happy. —    (Patient since 2009)

We had a great experience my daughter was happy.


StarStarStarStarStar new glasses did not fit and could not adjust to new lenses. Everyone was so helpful, got appointment  —    (Patient since 2007)

new glasses did not fit and could not adjust to new lenses. Everyone was so helpful, got appointment same day, reviewed prescription and frames. Fixed all the problems at that visit, will have new fames and new lenses. Very satisfied with visit, staff and outcome. That is why I come back every year.


StarStarStarStarNo Star Good service but couldn't provide me with the frames i really wanted. Had to settle for something el —    (Patient since 2006)

Good service but couldn't provide me with the frames i really wanted. Had to settle for something else.


StarStarStarStarStar Dr Matteson is always so thorough and spends as much time as she needs with her patients. She has a w —    (Patient since 2008)

Dr Matteson is always so thorough and spends as much time as she needs with her patients. She has a wealth of knowledge and experience and the highest quality equipment and industry tools. She has a great bedside manner. Is terrific with both adults and children, mine have been seeing her (pun intended) since they were babies. Prices are reasonable, given she's in Palo Alto and so convenient. Our entire family highly recommends her and her staff.


StarStarStarStarStar Good friendly service, prompt and professional assessment. Been going to Dr. Most for years, always s —    (Patient since 2007)

Good friendly service, prompt and professional assessment. Been going to Dr. Most for years, always satisfied.


StarStarStarStarStar Have been going to Palo Alto Eyes for over 10 years, they're always extremely nice, professional, pe —    (Patient since 2001)

Have been going to Palo Alto Eyes for over 10 years, they're always extremely nice, professional, personable and helpful. They handle all the insurance billing and make it extremely easy to keep up with my eye exams.


StarStarStarStarStar As always, the staff is super nice and helpful. Thanks for a great experience. Dennis —    (Patient since 1999)

As always, the staff is super nice and helpful. Thanks for a great experience. Dennis


StarStarStarStarStar Everyone was very helpful, courteous and professional. Dr. Matteson took utmost care and filled me in —    (Patient since 2003)

Everyone was very helpful, courteous and professional. Dr. Matteson took utmost care and filled me in on what to look for and what to expect.


StarStarStarNo StarNo Star On a Sunday afternoon and as a new patient, the assistant and doctor were difficult to consider conta — 

On a Sunday afternoon and as a new patient, the assistant and doctor were difficult to consider contacting my insurance even after I assured them that my insurance for glasses was covered. After much discussion, they decided they will call them by Monday and let me know how it goes. Finally, the order of my glasses went through but the customer experience wasn't great. Its been a week and I haven't received my glasses yet. I'll wait another few days... Also, there isn't much selection of glasses for kids and adults. In general, I choose this place because it was a walking distance from home.


StarStarStarStarStar Your staff is incredibly professional and efficient. It makes for a great experience. Thank you. —    (Patient since 2000)

Your staff is incredibly professional and efficient. It makes for a great experience. Thank you.


StarStarStarStarStar using the store for the past 7 years dealing with the same friendly staff, very honest people, never  —    (Patient since 2006)

using the store for the past 7 years dealing with the same friendly staff, very honest people, never push me to buy. they have wonderful collection of frames in all price ranges. I treat my glasses very bad, so I visit the store few times a year, they are always welcoming. One time (actually twice) I drove my car on top my reading glasses, I though I should throw it away, but they fix it every time, even though I wanted to buy new one, it seems their glasses don't break. And of course an excellent doctor with integrity!


StarStarStarStarStar As always, everyone in the office is polite and professional. I have been a patient of Dr. Most for y —    (Patient since 1999)

As always, everyone in the office is polite and professional. I have been a patient of Dr. Most for years and I trust him completely. He puts me at ease, explains everything in detail and so I understand it, and has my best interest at heart.


StarStarStarStarStar The whole staff is welcoming, friendly, personable and professional. With extremely reasonable rates. —    (Patient since 1999)

The whole staff is welcoming, friendly, personable and professional. With extremely reasonable rates. All around great service.


StarStarStarStarStar Excellent service and refined attention to detail —    (Patient since 2000)

Excellent service and refined attention to detail


StarStarStarStarStar Fast, friendly and affordable. —    (Patient since 2013)

Fast, friendly and affordable.


StarStarStarStarStar Easy, quick, professional with a good frame selection. —    (Patient since 2006)

Easy, quick, professional with a good frame selection.


StarStarStarStarStar I have been a client of Dr Matteson for about 14 years. She is great! As I am getting older , she pro —    (Patient since 1999)

I have been a client of Dr Matteson for about 14 years. She is great! As I am getting older , she provides the best eye care for me.


StarStarStarStarStar Chloe loves the visit, as always. —    (Patient since 2011)

Chloe loves the visit, as always.


StarStarStarStarStar As always, the staff was courteous and helpful, Dr. Matteson's appointments were on-time, and she ex —    (Patient since 2003)

As always, the staff was courteous and helpful, Dr. Matteson's appointments were on-time, and she explained everything well during our appointment.


StarStarStarStarStar Excellent!! —    (Patient since 2002)

Excellent!!


StarStarStarStarStar Very good service. Thorough exam —    (Patient since 2002)

Very good service. Thorough exam


StarStarStarStarStar I very much enjoyed my visit at PAlo Alto Eyes Optometry. Both doctors were extremely helpful and pat —    (Patient since 2006)

I very much enjoyed my visit at PAlo Alto Eyes Optometry. Both doctors were extremely helpful and patient with my dozens and dozens of questions. The Doctor even answered a few of my questions regarding Lasik eye surgery and let me know that when I am ready she could refer me to some great surgeons. The receptionist was also very helpful and pleasent. I will definitely be ruturning in a years time for my annual


StarStarStarStarStar very thankful for taking me in so early in the day —    (Patient since 2009)

very thankful for taking me in so early in the day


StarStarStarStarStar Excellent —    (Patient since 2006)

Excellent


StarStarStarStarStar 4 stars. Everyone is super friendly, and I like the fact that Dr. Matteson explains things to me. —    (Patient since 2001)

5 stars. Everyone is super friendly, and I like the fact that Dr. Matteson explains things to me.


StarStarStarStarStar excellent and friendly service, as always! —    (Patient since 1999)

excellent and friendly service, as always!


StarStarStarStarStar Thorough and proffesional. Answered all my questions and concerns. Efficient. —    (Patient since 2007)

Thorough and proffesional. Answered all my questions and concerns. Efficient.


StarStarStarStarStar Dr. Most is the best. Always keeping up to date. Really appreciate the effort made t oaccomodate my s —    (Patient since 1999)

Dr. Most is the best. Always keeping up to date. Really appreciate the effort made t oaccomodate my schedule and the personal touch. Super professional.


StarStarStarStarStar Stuart did a fantastic job for me in helping select both regular glasses and sunglasses that would wo —    (Patient since 1999)

Stuart did a fantastic job for me in helping select both regular glasses and sunglasses that would work inside my motorcycle helmet (a priority for this guy with a need for more clarity!) The support staff at the desk were also friendly and fun to work with. All in all, Dr. Most and the rest of the Palo Alto Eyes Optometry crew are an asset to the community!


StarStarStarStarStar Our family has been going to Dr Matterson for about 6 years and always get consistent service for eve —    (Patient since 2006)

Our family has been going to Dr Matterson for about 6 years and always get consistent service for everyone. She is great working with kids of all ages (including my daughter, who was a 9 month old at her first appt) as well as adults. Her team is really efficient.


StarStarStarStarStar Very friendly, great with my son who is 8 yrs old! —    (Patient since 2007)

Very friendly, great with my son who is 8 yrs old!


StarStarStarStarStar I had to return to have my prescription revised, my new glasses had one lens that was too strong and  —    (Patient since 2010)

I had to return to have my prescription revised, my new glasses had one lens that was too strong and unwearable. I was a little unhappy that I had to have another exam, but it's so pleasant to work with Dr Matteson and the staff that I was glad to be there. I was also happy to be offered (and accept) a discount for the visit. I am getting new lenses for some old frames but saw some frames in the office that are so beautiful I might come back for them! The exam is pleasant and thorough and reassuring.


StarStarStarStarStar I've been a patient of Drs Matteson & Most at Palo Alto Eyes for many years and am extremely satisfi —    (Patient since 1999)

I've been a patient of Drs Matteson & Most at Palo Alto Eyes for many years and am extremely satisfied with the care and the customer service I always receive. Staff is knowledgeable and friendly. Both doctors are skilled and caring, they explain things well, and are responsive to concerns and questions. I've had eye emergencies where they have worked me in quickly and been exceeding good with me as a patient in pain. I can highly recommend both doctors to anyone who wants excellent eye care.


StarStarStarStarStar Professional, courteous and thorough. —    (Patient since 2012)

Professional, courteous and thorough.


StarStarStarStarStar I finally found an eye doctor who understands my problem and level of tolerance. I saw several others —    (Patient since 1999)

I finally found an eye doctor who understands my problem and level of tolerance. I saw several others before sticking with Dr. Most.


StarStarStarStarStar I went for my annual check up to my surprise I needed reading glass as well as my normal glasses. Get —    (Patient since 2009)

I went for my annual check up to my surprise I needed reading glass as well as my normal glasses. Getting old sucks, however the Dr. Matteson was great.


StarStarStarStarStar No complaints, they seem to know what they're talking about. —    (Patient since 2006)

No complaints, they seem to know what they're talking about.


StarStarStarStarNo Star As usual, very competent, and friendly. A short discussion of the charges and insurance consequences  —    (Patient since 2001)

As usual, very competent, and friendly. A short discussion of the charges and insurance consequences before making purchase decisions would add to the professionalism. New choices concerning plastic versus polycarbonate lenses were a surprise to me, and I wasn't sure what the difference meant to me or the cost until I asked.


StarStarStarStarNo Star I was pleased to find out that my prognosis is favorable. I look forward to keeping up to date with m —    (Patient since 2004)

I was pleased to find out that my prognosis is favorable. I look forward to keeping up to date with my eye care.


StarStarStarStarStar Dr. Matteson (and occasionally Dr. Most) have been handling my vision care for over 20 years, and the —    (Patient since 2000)

Dr. Matteson (and occasionally Dr. Most) have been handling my vision care for over 20 years, and they are always great to deal with, knowledgeable and professional, but also relaxed and personable, almost like visiting friends. Their equipment includes the latest technology in eye care and inspires confidence that you're getting the best possible care.


StarStarStarStarStar I needed a new pair of reading glasses since mine where very old. The staff was very helpful and the  — 

I needed a new pair of reading glasses since mine where very old. The staff was very helpful and the selection was great. Within 30 minutes I found what I was looking for, ordered my new pair of glasses and was out the door. Thank you.


StarStarStarStarStar I never have a complaint about my visits with you. Dr. Matteson is always on time, friendly and infor —    (Patient since 2003)

I never have a complaint about my visits with you. Dr. Matteson is always on time, friendly and informative. ANd the front staff the same. I especially love picking out new frames from you because the gentleman in front (sorry I've forgotten his name and he's been there a long time) is extremely helpful. He can pick out glasses that look good and get a feel for what I like very quickly. Thank you


StarStarStarStarStar As always, we got great service. I got there early, but they took me right away. I was in-and-out in  —    (Patient since 1999)

As always, we got great service. I got there early, but they took me right away. I was in-and-out in a jiffy, and the service was very quick and professional.


StarStarStarStarStar My husband & I have been coming for years, Dr Matteson is wonderful, caring and an excellent eye DR.  —    (Patient since 1999)

My husband & I have been coming for years, Dr Matteson is wonderful, caring and an excellent eye DR. Her staff is professional and greet you with smiles and respect. We love that the staff helps pick out our glasses! We highly recommend Palo Alto eyes.


StarStarStarStarStar quick, friendly and efficient service —    (Patient since 1999)

quick, friendly and efficient service


StarStarStarStarStar Having been coming here for years. Love both the doctors and their staff espcially Mike who is so pat —    (Patient since 2001)

Having been coming here for years. Love both the doctors and their staff espcially Mike who is so patient and knowledgeable.


StarStarStarStarNo Star I went to get new glasses. Found 2 pairs I liked. The staff was very nice and helpful. —    (Patient since 2006)

I went to get new glasses. Found 2 pairs I liked. The staff was very nice and helpful.


StarStarStarStarStar My wife and I have seen many optometrists in the 19 years we have been married. We have both switched —    (Patient since 2005)

My wife and I have seen many optometrists in the 19 years we have been married. We have both switched at different times for different reasons. I have been seeing Dr. Matteson and Dr. Most for at least 10 years and will more than likely never switch unless they make major changes which I am certain they will not because they know what works for the patient and therefore will continue to deliver their excellent, and professional services. The front desk people/assistants have always treated me with respect and smiles in a most professional manner. The doctors are always very professional, knowledgeable, and friendly. We never feel pressured to make decisions on any procedures or products and that means alot to my wife and I. "HIGHLY RECOMMENDED!!!" Yours in health, Dr. Duron, Menlo Park chiropractor.


StarStarStarStarStar Dr. Most and his entire staff provide excellent service, in a very comfortable and helpful environmen —    (Patient since 2005)

Dr. Most and his entire staff provide excellent service, in a very comfortable and helpful environment, and he's really good at explaining what's going on and what a patient's options are. They're great!


StarStarStarStarStar Always a good experience —    (Patient since 2005)

Always a good experience


StarStarStarStarStar I have been coming here for multiple years and will continue to in the future. —    (Patient since 2008)

I have been coming here for multiple years and will continue to in the future.


StarStarStarStarStar I appreciate you guys being proficient, professional and cheerful!! —    (Patient since 2004)

I appreciate you guys being proficient, professional and cheerful!!


StarStarStarStarStar All good. Tight for space but it works. —    (Patient since 1999)

All good. Tight for space but it works.


StarStarStarStarNo Star Staff was friendly, doctor was thorough, expedient, practical, and patient with explanation when aske —    (Patient since 2012)

Staff was friendly, doctor was thorough, expedient, practical, and patient with explanation when asked. I may have found my next eye doctor for a while.


StarStarStarStarNo Star Dr. Most is wonderful and caring and has been very helpful in treating my eye condition and more gene —    (Patient since 2012)

Dr. Most is wonderful and caring and has been very helpful in treating my eye condition and more generally in his kind way of dealing with me during my initial apprehension about wearing progressive lenses after it was discovered during my eye exam that I needed Rx glasses for the first time. All the staff are helpful and friendly and I appreciate it. Thanks!


StarStarStarStarStar The assistant was so patient and nice with me. I really struggled to get the contacts in and out the  —    (Patient since 2000)

The assistant was so patient and nice with me. I really struggled to get the contacts in and out the first time and she never got frustrated with me. Thank you!


StarStarStarStarNo Star I had a good experience with Dr Matteson. They are very professional and very helpful. —    (Patient since 2012)

I had a good experience with Dr Matteson. They are very professional and very helpful.


StarStarStarStarStar i am all ways treated kindly, very attentive team —    (Patient since 2007)

i am all ways treated kindly, very attentive team


StarStarStarStarNo Star I am a new customer. I didn't know the routine. It would have been better if from my first arrival,  —    (Patient since 2012)

I am a new customer. I didn't know the routine. It would have been better if from my first arrival, I was told what was going to happen after I filled out the new client card. But otherwise it was a good experience.


StarStarStarStarStar My experience with Drs. Matteson and her staff was awesome! Quick, smooth and easy! Their frame selec —    (Patient since 2012)

My experience with Drs. Matteson and her staff was awesome! Quick, smooth and easy! Their frame selection and knowledge of their product was vast. I'll be back next time glasses are need for sure!


StarStarNo StarNo StarNo Star thorough.but overpriced! Although I do appreciate the slight discount after I begged for a break, the —    (Patient since 2012)

thorough.but overpriced! Although I do appreciate the slight discount after I begged for a break, the cost was still over the top. Lytton Gardens is but a few steps away and a good source for lots of retirees, but we are all on limited budgets. Unless you reduce your charges, I don't think many of us will be crossing the street for expensive refractions. You should post your charges up front. Better would be to reduce them. Henry Ford figured that out a long time ago and made a fortune. I will be stopping by later for a written Rx . That should have been offered routinely.


StarStarStarStarNo Star Dr. Most is a warm, funny, social person who took the time to explain to me what is happening with my —    (Patient since 2012)

Dr. Most is a warm, funny, social person who took the time to explain to me what is happening with my vision, both now and long term. He's a very interesting and dedicated person who knows what he's doing and enjoys it very much. A great experience.


StarStarStarStarStar I have been going to Dr. Matteson for many years. Her service is great and as I grow older I feel tha —    (Patient since 1999)

I have been going to Dr. Matteson for many years. Her service is great and as I grow older I feel that her exam is very complete. She has the best selection of eye ware around. I never see anyone else with the frames I choose and I get lots of compliments on them. Her staff knows me and I them. They give great professional service. I always look forward to my annual visit.


StarStarStarStarStar Friendly Doctors, Staff and Environment;Professioonal, Helpful and thurough. Seeing is believing!! —    (Patient since 2005)

Friendly Doctors, Staff and Environment;Professioonal, Helpful and thurough. Seeing is believing!!


StarStarStarStarStar I've been going to Drs. Matteson and Most for about 7 or 8 years now, and they are very good. Thorou —    (Patient since 2004)

I've been going to Drs. Matteson and Most for about 7 or 8 years now, and they are very good. Thorough, friendly and actually remember you from one year to the next, it seems.


StarStarStarStarStar I get my eyes checked regularly, and my prescription glasses done at Palo Alto Eyes! They are a good  —    (Patient since 2002)

I get my eyes checked regularly, and my prescription glasses done at Palo Alto Eyes! They are a good place.


StarStarStarStarStar This was my first visit to PAE and it was a good experience. The girls who work here are really nice  —    (Patient since 2011)

This was my first visit to PAE and it was a good experience. The girls who work here are really nice and very helpful. I went in a few times before my appointment to feel it out and look around and they were always welcoming and took the time to answer any questions I had. Dr. Matteson was also very thorough and really friendly. I felt comfortable with her. I will definitely continue to come here and bring my family too.


StarStarStarStarStar I have insanely poor vision and was having a lot of trouble finding contacts that worked for me. I'd —    (Patient since 1999)

I have insanely poor vision and was having a lot of trouble finding contacts that worked for me. I'd tried several optometrists with no luck and was getting frustrated. Then a friend sent me to Dr. Most. First of all, he's a great guy. And best of all, he stuck with me through a lot of trial lenses until we found ones that work for me. I see perfectly and I wear the lenses every waking minute with no problems. Go see Dr. Most!!!


StarStarStarStarNo Star I arrived for my appointment about 15 min. early. I was greeted with a smile, waited about 5 minutes  —    (Patient since 2004)

I arrived for my appointment about 15 min. early. I was greeted with a smile, waited about 5 minutes and was able to have some pre-exam tests done first. My appointment was quick and efficient so total time spent was less than 45 min.


StarStarStarStarStar I have been going here for 20 years. The service has always been prompt, helpful and very professiona —    (Patient since 2000)

I have been going here for 20 years. The service has always been prompt, helpful and very professional.


StarStarStarStarStar My husband and I have been seeing Dr. Cindy Matteson for several years. She has always been very frie —    (Patient since 2008)

My husband and I have been seeing Dr. Cindy Matteson for several years. She has always been very friendly, competent and thorough. She explains everything she does very clearly, gives sound advice and listens to our questions and concerns. She will try as long as it takes until she finds the perfect fit for your contacts. I never felt rushed nor felt like she was getting annoyed that I was not sure if "A" was sharper than "B". We have been very satisfied with her and would recommend her without any reservation.


StarStarStarStarStar Dr. Most is a terrific optometrist who hits my prescription on the nose on every visit!!! And the sta —    (Patient since 2000)

Dr. Most is a terrific optometrist who hits my prescription on the nose on every visit!!! And the staff is courteous and helpful in arranging for new lenses and glasses whenever my prescription changes.