Palmetto Smiles
Drs. Raines, Gomez, Nieders & Hopkins
1033 Reviews
My children enjoy visiting Palmetto Smiles as the staff is very welcoming, humorous, and considerate.
Apr 19, 2024
Dr. Raines and his staff are incredibly kind, patient and accommodating. They take the time to not only make the patient feel comfortable, but their parents as well. I could not recommend this practice enough!
Apr 18, 2024
With recent passing of my mother the staff worked with me to reschedule my appointment. Also, Crystal, Dental Technician, did an awesome job!
Apr 2, 2024
As always, efficient, professional, friendly, caring and helpful.
Mar 29, 2024
Friendly, efficient and professional. Great personalities on the whole staff.
Mar 25, 2024
5 if I could put 100 I would
Mar 14, 2024
Cleaning, filling, and crown….all in one visit. Perfect!
Mar 10, 2024
I know I will get service with a smile when I have an appointment.
Mar 6, 2024
Dr Gomez and staff are so professional and friendly. You can trust your cosmetic and functional results completely! From someone that has worked in dental field many years I can say go here, you will not be disappointed. My husband no longer hates dental appointments 😀
Mar 1, 2024
Mary Ann did an awesome job! This was my first time having her as my hygienist & absolutely adore her. Dr. Gomez is always great and answered my concerns I had regarding my teeth. I can't speak highly enough about everyone on the ortho side. They are just as fabulous, and I also got to meet Dr.Mike. He was wonderful and also took the time to listen to my questions and concerns. You really can't go wrong with Palmetto Smiles. They are so organized and work together like a well oiled machine. You have the best of both worlds there...I can come and get my teeth cleaned and also see my orthodontist under one roof. Everyone is nice, very helpful and they all make you feel comfortable. Also, you can text them if you have any questions etc. Huge plus for me!
Feb 29, 2024
If you are looking for friendly, knowledgeable, caring people… this is this place!!! I have been in the medical field for almost 30 years, and know a good team when I see one 😁
Feb 25, 2024
Crystal is always a blast to talk to while she cleans my teeth. Her funny stories keep the vibe positive throughout the experience! And Sandra adds the icing on the cake when it's time to pay!
Feb 23, 2024
This is the only dentist and orthopedist my children see. Started using them when my 31 year old was 6. They love all the dentist. Super staff! From the front desk all the way to the back.
Feb 22, 2024
Dr. Gomez and Crystal are excellent. Both are thorough, courteous and patient.
Feb 20, 2024
I had a regularly scheduled cleaning yesterday. Maryanne is my hygienist. She is always so friendly and thorough. It was also nice to see Dr. Gomez and end my appointment checking out with Ms. Sandra. They are a great team! I recommend this practice to friends and family regularly.
Feb 20, 2024
Great visit with smiling faces and great professionalism .😊
Feb 15, 2024
As always, the professionalism and good will exhibited by Dr. Gomez, Mary Ann Smith, Sandra McClure and others, my visit to Palmetto Smiles was again stellar.
Feb 15, 2024
My Family loves this office!!
Feb 14, 2024
I love everyone at Palmetto Smiles! I also go to Dr. Hopkins and she’s great! Dr. Raines and Dr. Nieders are the BEST!
Feb 10, 2024
Friendly, courteous and respectful.
Feb 6, 2024
Appointments are always on schedule and completed very quickly!
Jan 25, 2024
We've been seeing Dr. Nieders since my kids were just tiny. He is AMAZING and I have nothing but great things to say about him and everyone in that entire office.
Jan 10, 2024
Had a problem, got right in for treatment
Dec 14, 2023
Dr Gomez and her staff are very knowledgeable and friendly. They are thorough yet gentle and patient. We recently changed dentists and they have proven to be a great choice for our entire family.
Nov 9, 2023
Dr. Gomez and staff and very professional and personable. I would refer this office to my friends and family.
Nov 7, 2023
Always receive exceptional care!
Oct 26, 2023
Everyone was so nice! My son had a great first visit! And anytime he got nervous the hygienist was so sweet and calming! He loved it! And can’t wait to go back!
Oct 26, 2023
We arrived early and worked in early. Thank you for that!
Oct 24, 2023
Whenever I go there, I feel special . I feel like they truly care about me and want me to have a healthy mouth. I feel as if I'm in good hands.
Oct 21, 2023
Everyone was so kind and supportive, listening to my needs and current situation. I am very grateful to be able to have such awesome service!
Oct 11, 2023
Both of my 15 year olds told the staff that they were not supposed to get x-rays at this visit. The staff tried calling my cell phone while I was working and I could not answer it immediately. They then sent a text asking if they had permission to complete x-rays. I responded as quickly as I could (10 minutes later) that no I did not want them to have x-rays. During this 10 minute span of time, my ex-husband was called who was unaware of the situation. He gave permission for the x-rays. However, the children are on my insurance and I am primary decision maker for healthcare concerns. I feel that this was a deceitful and wrong way to handle the situation. Again, both the 15 year olds told the staff no x-rays were to be taken. Also, 10 minutes to respond to a call/text during the workday is not an unreasonable amount of time for a working parent. One resolution would be to file insurance for the x-rays and return the other monetary payment collected, as it was clearly stated that x-rays were not to be completed at this visit. This is only one of many instances that we have had with Palmetto Smiles in the past several years.
Oct 1, 2023
I've been bringing my son to Palmetto Smiles for many years--for everything from a general cleaning to sealants to a knocked-out tooth. Every employee is welcoming, kind, and great with kids. The atmosphere is always relaxed and calming. Dentists and hygienists really seem to care about (and like!) their job.
Sep 29, 2023
everyone was great, the process was painless and easy
Sep 27, 2023
We are always welcomed with a smile and the staff and doctors are all so nice and professional. All 3 of my children always look forward to coming to the dentist!
Sep 22, 2023
Amazing staff. Love them
Sep 21, 2023
Switched here after several recommendations from friends and could not be happier. Dr. Gomez and the staff have all been wonderful and I leave feeling confident in the care I received.
Sep 15, 2023
The interim technician, Kristin, did a wonderful job. She was very thorough keeping me informed what she was doing step by step; I appreciated this! Kristin was very kind and genuinely concerned about my care and wellbeing. As always, Dr Gomez did an outstanding job!
Sep 14, 2023
They have worked so well with Chris as long as we have gone to Palmetto Smile. We love their care for patients and families. They are doing what they do because they LOVE it and their patients.
Sep 9, 2023
Palmetto Smiles makes my smile more beautiful. Thank you for your excellent services!
Sep 2, 2023
Everyone at Palmetto Smiles is like family away from home. Alway smiling, courteous, friendly, very personal and happy to see you. Great service and very knowledgeable doctors. There’s no better Dentist or Orthodontist than Gomez and Hopkins. They work great together to give the best treatment needed.
Sep 1, 2023
Friendly efficient staff. Dr Raines always speaks to me(Dad) before and after.
Aug 31, 2023
5 stars every time, Crystal is extremely professional and a pleasure to visit with for my full cleanings. I would highly recommend Palmetto smiles for any dental issues from cleanings to anything major.
Aug 25, 2023
We love palmetto smiles!! Dr. Nieders is so kind and personable with my daughter. She is two and SUPER shy and was extremely nervous. He is very inviting and let her hold a mirror, touch his gloves and he made funny jokes with his mask to get her more comfortable. We didn’t feel rushed and it was a great experience. Definitely recommend him for littles or even bigger kiddos who may be nervous. He makes it fun!
Aug 25, 2023
I came in for my 6 months cleaning and as always Tracy was awesome!! She really is the BEST!! I had mentioned to Tracy some issues my teeth were giving me (i.e. food traps). She listened to my concerns, took some x-rays of my teeth and noticed some slight gaps which were causing food to be constantly stuck between my teeth. After my cleaning, she got me in on the Ortho side to get some pictures taken of my teeth so that Dr. Hopkins could take a look and maybe see if mt retainers may need to get tweaked. Palmetto Smiles is seriously like a one stop shop! Also, the wait time was nothing. I checked-in at 7:55 for my 8:00 appointment and within 1 minute, Tracy called me back. Another reason why I love this place!!
Aug 16, 2023
Crystal is very attentive and helpful. I am very satisfied with Palmetto Smiles.
Aug 9, 2023
Dr. Neiders and Alexa are as good as it gets! They made my child feel so comfortable and all of my children love going to the dentist because of them.
Jul 26, 2023
As always, cared for in a warm & caring manner!!
Jul 21, 2023
You guys make going to the dentist fun for children!
Jul 21, 2023
Dr. Nieders is so patient and caring. Takes time to explain things and makes the kiddos feel comfortable. The office staff is also very friendly and did a great job communicating when we first arrived. They explained Dr. Nieders was running behind, so our expectations were clear and eliminated any frustration.
Jul 19, 2023
My children have been with Palmetto Smiles for years. Their staff is so welcoming and make my children feel comfortable. I changed to Palmetto Smiles after a very bad experience with a former dentist and I am so glad I did. Their excellent staff has made my anxiety of going to the dentist disappear. I am also impressed with their technology. I recommend Palmetto Smiles to children and adults who are looking for a pleasant dental experience.
Jun 26, 2023
We enjoy our experience. Everyone is friendly and the visit moves quickly and on time. Dr. Raines is great at explaining next steps and showing the xrays. We feel in great hands with Palmetto Smiles.
Jun 16, 2023
Staff is always kind and gentle. Dr. Raines is excellent.
Jun 16, 2023
Dr. Raines is kind, funny, and always explains everything fully. He does a great job putting the kids at ease.
Jun 16, 2023
Dr. Gomez and Crystal are the absolute best! I love checking out with Sandra. She makes my visit so personable.
Jun 15, 2023
Amazing 1st time visit for my 3 year old ❤️
Jun 12, 2023
I love Dr. Gomez and Mary Anne, my hygienist. I always feel appreciated and free to ask questions. The entire office staff contributes to an excellent experience every time I’m in.
May 25, 2023
Staff are always pleasant and comforting to my daughter (who has special needs). Dr Raines also clearly explains what they did during her check up and any problems or potential problems that she may have.
May 17, 2023
Wait time was short. Staff was friendly, funny and worked quickly. Never thought a dentist appointment could be fun!
May 10, 2023
We have yet to find a better dentistry that works well with our family! Thank you so greatly!
Apr 25, 2023
I felt valued as a client/patient. Each step of the appointment was explained to me clearly. There was a perfect balance of professionalism and good "bedside manner" - ok, insert "chairside manner" if you like :) I have not been to the dentist in years and need a lot of help. I was not aware of the kinds of measurements and such that dentists/hygienists take to diagnose dental/gum issues. The exam was thorough. I'm ready to come back and take the next step of scrape cleaning. I feel like I am in very capable hands here. I loved the hygienist (Maryanne maybe) and Dr. Gomez (female, I think that is the name.) Definitely glad that I came.
Apr 21, 2023
Best cleaning and dentist ever!
Apr 19, 2023
Don’t know what I would do without Krystal. Absolutely the best hygienist. So much personality and professionalism. Love this girl.
Apr 11, 2023
My family and I been going there for 10 years, best in town.
Apr 11, 2023
My experience with Crystal, Sandra, Dr. Gomez and now Edna, are always great. Not only does everyone do their job so comfortably, but you all make me feel special. I love coming there and "visiting" with everyone. I must add that I appreciate the professional care that I receive. So...I' can only give a wonderful review. Thank You All for the way you treat me personally!!
Apr 5, 2023
So nice, professional and dedicated! Love them!
Apr 5, 2023
Excellent !Family Oriented
Mar 30, 2023
Always excellent services and family oriented. I love them!❤️❤️❤️❤️
Mar 30, 2023
You are the best! Always professional, friendly, efficient, caring and understanding. Thank you!!
Mar 15, 2023
I called with an emergency need. My children had been patients of the practice for YEARS but I had been going to my former childhood dental practice. My plans had been to switch over to Palmetto Smiles for my routine care and I had not gotten around to calling for an appointment when the emergency arose. I called just to see if by chance I could come to them for help even though I had not made it in yet for a regular dental exam. Dr. Gomez saw me right away and restored my smile quickly. I am so appreciative!
Mar 11, 2023
We love Palmetto Smiles! Excellent care, staff, and experience every time!
Mar 11, 2023
he had a great appointment with no cavities. all the employees we came in contact with were courteous and professional. he likes coming to this office for his dental work. everyone has always been nice and friendly there.
Mar 8, 2023
I’m very pleased with Palmetto Smiles; their staff are outstanding! In particular I want to recognize Traci my dental hygienist; she is awesome! She’s very kind and gentle; she always makes me comfortable and she has my trust in her skills and techniques.
Mar 3, 2023
I am always taken care of by your staff and Dr Gomez.
Feb 28, 2023
Everyone in this office is simply amazing! From check in to check out and everything in between, the service and people are always pleasant and professional.
Feb 21, 2023
As always, we were taken back within 2/3 minutes of arriving. Always friendly and professional. Dr Raines greeted us before the cleaning and went over X-rays after.
Feb 21, 2023
We had a great first visit! The staff was great with Mason and he really enjoyed it, which is a big deal for him!
Feb 21, 2023
We had a great visit with Dr. Nieders & the dental assistant Katelyn. Dr. Nieders & Katelyn went above & beyond to make my daughter feel comfortable and I appreciate that greatly.
Feb 18, 2023
Absolutely loved my dental hygienist. She was very friendly. I was nervous about the dentist because I had never had her before but she did well. I would say try not to talk to your patients when their mouth is wide open, it is hard to answer.
Feb 14, 2023
Thank you for making our experiences first class each and every visit.
Feb 10, 2023
You always do such an incredible job! The entire staff is amazing and we could not be happier with the service and care provided.
Feb 10, 2023
Professional,caring,smiling. We were very comfortable there. truly have the patient best interest as a priority
Feb 10, 2023
Amazing customer service and always friendly faces!
Feb 10, 2023
Always friendly and great service!
Feb 8, 2023
The customer service is great as usual. My cleaning is always quick and relatively painless. Staff is always personable, especially my hygienist and Sandra in the billing department.
Jan 26, 2023
Staff and dentist very caring and explain everything easily, my kids love going
Jan 24, 2023
I still believe Palmetto Smiles offers the absolute best dental practice in our area. I am always recognized by each individual whom I encounter from the time I walk in the door, until the end of my visit. It gives me a comfortable feeling. In addition, the professionalism of the Team enhances the atmosphere.
Jan 16, 2023
Love this dentist office. Always friendly and welcoming.
Jan 12, 2023
Always the best care! My children actually look forward to going to the dentist.
Jan 12, 2023
Very friendly and efficient
Jan 10, 2023
Wonderful with kids private room for kids with sensory issues is wonderful
Jan 6, 2023
The Best! We are so happy our pediatrician recommended Palmetto Smiles and specifically Dr Raines so many years ago. We feel loved and always share a laugh. The office is a well oiled machine that is efficient, friendly, professional and beautiful. I couldn't imagine taking my kids elsewhere.
Jan 5, 2023
I was a new patient at this practice as we recently moved to South Carolina. The care and service provided here was exceptional! Every person took the time to provide care and explanations along the way. This office functions as a well oiled machine from the time of walk in to the time of check out.
Jan 4, 2023
We always have a great appointment with Dr. Raines, he’s helpful and friendly and expedient. The expense is also fair.
Dec 16, 2022
From the moment I walked in until I left, everyone was smiling, laughing, and talking with each other. What a happy place to be in. Marianne was very patient and attentive explaining everything she was doing and Dr. Gomez confirmed the pleasant, professional experience.
Dec 1, 2022
Always a pleasure taking my daughter for her dental checkup. The staff and Dr Raines could not be more professional and caring in their profession.
Dec 1, 2022
Awesome. Just fit right in with awesome staff, my new Dentist, Jamie Gomez and my hygenist, Marianne!! Easy transition from my long-time dentist and friend.
Nov 30, 2022
I have been going to this practice since I was in elementary school! Even while I lived in Rock Hill as an adult I came to see Mrs. Tracy & Dr. Gomez. I highly recommend this practice for children and adults.
Nov 24, 2022
Excellent service and customer service
Nov 14, 2022
Thanks for making Cassie's first visit a positive experience!
Nov 12, 2022
The entire staff at Palmetto Smiles is always very pleasant and welcoming. They make you feel so at home that any fear you have of visiting the dentist disappears. The decor is also very nice and relaxing. My entire family goes to Palmetto Smiles and we are very comfortable there, wouldn't go anywhere else!!
Nov 10, 2022
What a fantastic new patient experience! My hygienist Maryann was thorough and welcoming, and Dr. Gomez was attentive and informative.
Nov 10, 2022
Always friendly and professional!
Nov 4, 2022
Maryanne is great and so patient with me. Have seen her for 20+ years I would not want to go anywhere else.
Oct 28, 2022
Excellent patient relationship skills. Very thorough and efficient. Fantastic experience all around! Carla C Adams
Oct 21, 2022
I am so thankful that my family found Palmetto Smiles. The entire team genuinely cares about my family and their well-being. They have gone so far above and beyond for each of us, and I will be eternally grateful for all they have done for my family. I don't think I'll ever be able to thank them enough for the care they have provided.
Oct 21, 2022
Crystal is awesome! Even though she is a little water pick obsessive! 😀. It is obvious she truly cares about her job and her patients dental health. Same with Dr. Gomez. We live 30 minutes away but I would not even think about changing.
Sep 29, 2022
I really enjoy bringing my son to your practice. You treated him well when he knocked a tooth out at age 4, and yesterday you treated him well as a teenager who thinks flossing should be optional. :) Yesterday he had Mary and Dr. Raines, but everyone we've seen has been friendly and helpful. I also appreciate that you work quickly.
Sep 21, 2022
Always a joy to see Marianne, Heather, Sandra and Dr. Gomez!! No matter what I’m there for, such a joy!! Painless cleanings, dental work, etc. Great job!! Best dental office around❤️
Sep 19, 2022
Love Dr. Gomez and the entire Palmetto Smiles staff. They always provide excellent customer service, take the time to explain any concerns they have and options. I've been to places where you feel like the doctors are just rushing through procedures so they can get to the next customer, but I've never felt that way here.
Sep 15, 2022
I really can't express how I feel when I come into the office. Dr. Gomez and Crystal are not extremely effiicient with what they do, but I feel like I've stepped into an extreme friendly atmosphere. I would recommend Palmetto Smiles to anyone, in fact I already have.!! As much as everyone is warm and friendly, they are great with the work they do. Thank you for allowing me to be a part of Palmetto Smiles. Sandra is also a wonderful person for the people to meet with when leaving.
Sep 14, 2022
Dr. Nieders was awesome! So thorough with all 3 of my children and all while keeping the kids (and mom) smiling! His staff was incredible as well! Everyone was very friendly and did a wonderful job explaining what they were doing and handling my children so well! Very thankful!
Sep 11, 2022
The best! Always efficient, friendly, thoughtful, caring, and professional. Love Palmetto Smiles
Sep 10, 2022
I saw Dr. Cross as a child and now that Dr. Gomez has follwed in his footsteps and sees adults, it was only right for me to stick with the family. GREAT office and super nice people!!
Aug 28, 2022
The staff of Palmetto Smiles are awesome! From the receptionist, Tracy (my hygienist), Sandra (checkout) and Dr Gomez are wonderful! They all, particularly Tracy, make you feel welcomed, show their genuine concern for the client and sincerely show their care for the client. I appreciate each and everyone of them. Blessings! David W Black
Aug 18, 2022
Great atmosphere, staff, and doctors!
Aug 17, 2022
Took my 2 year old in for her first visit. Everyone was so friendly and made her feel so comfortable. I would definitely recommend Palmetto Smiles to anyone!
Aug 13, 2022
Always friendly, professional and kind…never have to wait long, and dentists are wonderful!
Aug 13, 2022
We love Dr. Raines & the Pametto Smiles group. They always treat my daughter with kindness & are very patient with her!
Aug 9, 2022
My children always receive great care. Dr. Nieders is good with my children and puts them at ease.
Aug 9, 2022
Palmetto Smiles is an excellent dental practice. They are friendly and considerate, taking the time to make sure my son feels as comfortable as he can in a strange environment. The dental hygienist explained their process to me so I knew what to expect and how to prepare my kiddo. Dr. Nieders is very kind to kids and does a wonderful job. He took time to answer any questions I had about dental health for a toddler.
Aug 5, 2022
From contact on the telephone to meeting the office staff, my first visit was a pleasure. Everyone was friendly and welcoming in every way. Dr. Gomez took her time with me and readily answered all of my questions regarding future treatment. I never thought I could actually enjoy a visit at the dentist!
Aug 3, 2022
The best dentist hands down! We ALWAYS have the best experience & all of the stuff is always so upbeat! Everyone is treated like family! Thank you ALL!
Aug 3, 2022
Great service - professional, friendly, and quick!
Jul 8, 2022
This is the Best dental place, hands down Great service and Beautiful spirit staff. Me and my family Love them!!
Jul 7, 2022
The hygienist and doc were amazing. Very comforting and kid friendly! Thank you for putting my kiddo at ease!
Jul 4, 2022
I love to visit Palmetto Smiles. Skilled Employees and friendly environment always make me comfortable and enjoyable. Thank you so much for your excellent services!
Jul 1, 2022
As always, my recent experience was stellar. All of the folks who work there are pleasant and professional, even though I saw some faces new to the practice, they fit right "in". This shop is above board, and due to the comradery and family environment are a welcome entity to all the individuals whom I have witnessed enter their domain. Kudos to the entire team and its leadership.
Jun 30, 2022
I love the different team structures but the unity and teamwork continuum even amongst the different teams including the providers! I am grateful that financial services are available and encouraged to be handled before leaving the office and even prior to scheduling major work to be completed. This is very beneficial to my husband and I to know what to expect financially instead of getting a large bill in the mail 3 months later as other medical providers offices we see like to surprise us with. Thank you for being awesome!
Jun 30, 2022
We have been going here for years. We have gone through some major dental work, braces, and everything in between. We absolutely love everyone at this office!
Jun 28, 2022
Thus practice is so amazing! The hygienists are wonderful and so are the Dr's. They take great care of their patients. Can't imagine anyone else taking care of me or my family.
Jun 23, 2022
Excellent first dental experience!
Jun 19, 2022
Tracy and Dr Gomez are the best. Very meticulous with my cleanings!
Jun 15, 2022
It is always a pleasure to be seen and cared for by Dr Raines and the Smiles team (Alexa) not withstanding. The entire team is attentive to our needs and sensitive to Trey’s special abilities and needs.
Jun 14, 2022
Had a great service on my visit was very fast and the lady that cleaned my teeth was so nice and gave me some good advise about flossing.
Jun 9, 2022
Tyler was pleased with the service he received. the hygienist and appointment people were great and came out to us in waiting room as I can't walk far. everyone there is friendly and helpful.
May 25, 2022
I have been going to this place since I believe I was young. The atmosphere has been amazing and the treatment is perfect. The team treats me like family! I highly recommend Palmetto Smiles
May 20, 2022
My children and I just love all the Doctors at Palmetto Smiles!
May 18, 2022
Palmetto Smiles is a great place for all of your dentistry needs. Great people!
May 17, 2022
I love Dr. Gomez she is a really smart and kind person. She has always worked with me on my claustrophobia and made me feel calm. Her staff is exceptional.
May 11, 2022
We love palmetto smiles and Dr Raines. From the front staff, hygienist, dentist and check out staff, everyone is friendly and works as a team to make our kids feel at home. The newish decor in the waiting area is refreshing and comfy. I would most definately recommend Palmetto Smiles.
Apr 25, 2022
Always a pleasure to see Dr. Gomez, Maryanne and Sandra! They all do such a great job and are so friendly! Since I found them I no longer have dentist anxiety.
Apr 22, 2022
Brady is my 4th child coming through this dentist office. I must say I can’t imagine going anywhere else. With 4 kids you experience all different levels of emotions. They have gone above and beyond to make my babies feel safe, at ease, clean and healthy teeth… All with a smile on their little faces as we left! The staff is unmatched by any… Hands down Best all around ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Apr 20, 2022
Great experience as always!
Apr 19, 2022
We always love seeing our buddies at Palmetto Smiles. Thank you!
Apr 19, 2022
They were able to squeeze me in with a same day appointment and the service and guidance on my dental health is always phenomenal.
Apr 17, 2022
I never can say enough about Dr. Gomez and the Palmetto Smiles team. It’s why I’ll drive from downtown Columbia without a thought!
Apr 6, 2022
Always friendly, timely, and thorough. My daughter has gotten great care from each of these dentists. I highly recommend them!
Mar 30, 2022
We love this office and the service. We live about an hour away. The experience with our kids make it worth while!
Mar 12, 2022
Thank you for allowing me to be one yours!! I LOVE the way Crystal does my teeth, and also the interaction with conversation we share. The staff is wonderful - and I enjoy coming there. I know that sounds strange, as some people dread going to the dentist. I, however, feel comfortable and enjoy my "toothly visitis". Sandra is also very special to me, she' has a great personality. Dr. Gomez is also the best dentist I've ever encountered. When I came here, I had a real problem, and she took care me immediately. Palmetto Smiles is the best, and I;m proud to be one yours!! Oh yes - I can't forget Edna, she's a sweet lady!!
Mar 4, 2022
very knowledgeable, caring and kid friendly staff.
Mar 3, 2022
Excellent service. Hardly any waiting before be called back to have my teeth cleaned. Chrystal did and excellent job of cleaning my teeth. Teeth felt really good after she was through. Check out was also a breeze with Sandra handling the financial end.
Mar 2, 2022
Great experience as always!!! Love Dr Gomez and all the staff!
Mar 2, 2022
It is always a pleasant visit. Everyone is so efficient, friendly, caring and understanding!
Feb 24, 2022
This is an amazing dentist office. The doctors, staff, and service are all top notch. My family and I travel from Orangeburg to come here and we would not want to be anywhere else! We have never had a bad experience.
Feb 22, 2022
Everyone is always beyond helpful in all that they do.
Feb 18, 2022
Great family atmosphere. Everyone is very polite and always happy to see to you. Dr. Gomez and Hopkins listen and come up with the best plan for the patients; it’s just not what they want to do.
Feb 18, 2022
Great dentists. Great techs.
Feb 12, 2022
Very friendly & thorough!! Dr. Nieders is amazing with my child!
Feb 3, 2022
Such awesome people that work at Palmetto Smiles. Always greeted with a friendly face. Amazing staff!
Feb 2, 2022
Always so nice and professional!
Jan 20, 2022
Always a pleasure bringing our kids here. Dr. Raines makes the entire experience great! Jen from the scheduling and financing side of things is such a joy to work with. We moved here a little over a year ago and are very fortunate to have been referred to Palmetto smiles for our children.
Jan 6, 2022
Excellent patient care as always!
Jan 6, 2022
Nathan and I had a wonderful experience in your office yesterday! My son tends to be shy around strangers and uncertain of new things, but he seemed calm and relaxed for most of the appointment. Even during the exam, he didn't get as agitated as I expected. He loves the train toy that Dr. Nieders gave him.
Dec 31, 2021
5 star is not higher enough to tell how GREAT Palmetto Smiles are. I can apart of this family when we lost Dr Sunshine and me and my family LOVE every moment. They are the BEST!!!! Love y’all from the Cheeks family.
Dec 31, 2021
We see Dr. Nieders and he is great with my son and is able to answer any of my concerns. He was recommended by my own dentist and from our experience so far worth the drive out to Lexington.
Dec 30, 2021
I feel very confident entrusting my dental health to Jamie Gomez. She and members of her staff, Mary Ann, Sandra and others, are all extremely competent in their respective disciplines. I feel extremely comfortable in their care.
Dec 23, 2021
Dr. Nieders always is very professional and positive. He answers all of our questions and makes sure my kids have good experiences.
Dec 22, 2021
I have been going here for dental care for 13 years, will never go anywhere else! Everyone is so pleasant and helpful! I always know what they are going to do and they address all my concerns! Absolutely love them!
Dec 4, 2021
Dr. Nieders was very kind and welcoming at our first visit. All staff members were polite and very attentive.
Nov 29, 2021
Tracy did a wonderful job cleaning my teeth. She was very friendly and concerned with my comfort level.
Nov 23, 2021
Wonderful visit! Staff were friendly and my three year old giggled the whole way through.
Nov 23, 2021
Excellent physicians and staff!
Nov 21, 2021
We just love Palmetto Smiles!
Nov 6, 2021
We love Palmetto Smiles! They are so good with all ages and know how to make the little ones comfortable considering the dentist can be scary. Thank you for being so amazing!
Nov 5, 2021
The entire team is awesome. They are very professional and I am always satisfied with the service given. Dr. Raines is just phenomenal.
Nov 5, 2021
I had a very good experience there. I felt like they took a lot of time checking me out and felt like they had my best interest in mind. I haven’t gone to the dentist for many many years because I always hated to go. A lot of technology has changed for the better it seamed. Both Crystal and Dr. Gomez were awesome!
Nov 3, 2021
I love this office. Mary Ann and Sandra are the best!
Oct 29, 2021
Excellent service we can count on each time!
Oct 22, 2021
Great as usual. Mary Ann took good care of me.
Oct 20, 2021
Always great - thorough, professional, warm and reliable!
Oct 13, 2021
I never have a long wait for my appointments and the staff is very friendly and efficient.
Sep 24, 2021
Fantastic dental experience.
Sep 17, 2021
Happy with the service and keeping everybody safe!
Sep 10, 2021
Knowledgeable Down home friendly Professional
Sep 4, 2021
Everyone at Palmetto Smiles ALWAYS goes out of their way to take great care of me and my family! We love Palmetto Smiles!
Sep 3, 2021
As always, the staff at Palmetto Smiles were professional and friendly. Thanks much!
Sep 2, 2021
My experience was amazing! I will be referring my family to Palmatto Smiles!
Sep 2, 2021
Tracy and Dr Gomez have been treating me for years. They always provide excellent service, very meticulous with the cleanings and thorough with home-care advice.
Sep 1, 2021
Best Family Dentistry and Orthodontic care in Lexington! The entire staff is awesome and always makes you feel at ease. I have always been impressed of how well organized they are. From check-in, to service, to check-out.
Aug 26, 2021
We left a great dentist to begin seeing Dr. Neiders because he’s that awesome. The office is wonderful & we live visiting every 6 months!
Aug 26, 2021
We love Palmetto Smiles❤️ The entire office has the best bed side manners. The staff is always friendly and always makes you feel welcome. The hygienist(Mary) my daughter Natalie Crapps had on Friday 8/20/2021 was amazing. She demonstrated every little thing that she was going to do so that Natalie would feel more comfortable. Mary made the dental cleaning very fun for Natalie. Dr. Raines is an amazing dentist. He cares for his patients and explain everything thing very well to the extent that you understand. We could not of found a better dentist for my children!!!!!!
Aug 21, 2021
I absolutely love Marianne. I never want anyone else to clean my teeth. She is so gentle and thorough. Dr. Gomez is always so friendly. I truly feel like part of the Family here.
Aug 20, 2021
Best Dentist and Orthodontist office there is. Always polite, accommodating, energetic and do a great job
Aug 11, 2021
I love Palmetto Smiles because they do make me smile.
Aug 10, 2021
Dr. Neiders is always awesome! He made my daughter feel very comfortable!
Aug 10, 2021
Traci, your wonderful hygienist, as always does an awesome job! She is so friendly and helpful! She puts me at ease because she is explaining everything she is doing (I like that) and she has a way of making me relax; I trust her completely! Of course Dr Gomez does a wonderful job; thorough and an understanding dentist!
Aug 5, 2021
Absolutely love Palmetto Smiles! Dr Nieders was fantastic with my 2yr old.
Jul 25, 2021
I absolutely love Palmetto Smiles! My daughter has been going there for 14yrs and now I am bring both my younger boys. Thank you Dr Nieders for making Michael's visit happy & fun!
Jul 25, 2021
Everyone was wonderful, and Micah's first visit was a success. I wouldn't expect anything less because the treatment with Lukas has always been nothing less than superb. The entire staff is amazing! And, as a parent, it certainly is a wonderful feeling knowing your child looks forward to going to see Dr. Raines!
Jul 15, 2021
I loved meeting my new dentist, Dr. Raines!
Jul 2, 2021
Friendly, personable and truly cared about our dentals needs! Already recommending to all! Thank you for excellent service!
Jun 30, 2021
Crystal always does a great job on my cleaning. She is very personable and makes the experience enjoyable.
Jun 22, 2021
Friendly staff who made me feel very comfortable.
Jun 22, 2021
As always, the absolute best care! All of my children love coming to the dentist. Dr. Nieders, my 20 year old now has to use the adult dentist in your office, but she misses you. She keeps say, I want to see Dr. Nieders. Thanks for all of you!
Jun 9, 2021
Dr. Nieders was the best! I was so impressed with how he took the time to be playful with my toddler. He really helped make our visit an easy and entertaining one.
Jun 9, 2021
We love Dr. Raines! We have been coming for years!
Jun 8, 2021
Always a great experience. Great staff and very helpful.
May 27, 2021
Great service! Very friendly environment. I have been going to them almost my whole life!
May 24, 2021
The staff is very friendly and professional. I was very satisfied with the service my son received.
May 21, 2021
We've always had a great experience at Palmetto Smiles! Our 3 year old always enjoys going. The staff and Doctors make it fun and very painless! Even our 1 year old who has to "tag along" has a good time! And they always make sure to include him and give him the fun stuff too :-)
Apr 29, 2021
The experience at Palmetto Smiles is top-tier, from the initial greeting at the front desk to checking out. Dr. Raines and his dental hygienist both have an amazing bedside manner, and my 6 year-old (who was seeing Dr. Raines) loved the overall experience. I highly recommend this practice.
Apr 29, 2021
I didn’t have to use an online portion
Apr 16, 2021
After a hit and a miss with other dentist offices around the Midlands area I finally found a wonderful dentist office, our whole family goes here. No matter what staff member we deal with their always happy to assist and have our best interest in mind.
Apr 11, 2021
Dr. Nieders and the entire staff is amazing!
Apr 9, 2021
Very satisfied with Dr Gomez and her staff! Excellent service!
Apr 1, 2021
Friendly family atmosphere
Apr 1, 2021
What a FANTASIC place to take my children. So polite, caring, gentle and fun! I can not say enough WONDERFUL things about each staff member and the Dentist themselves. They also took time to explain everything in details and made sure not only I knew what was going to take place but also my little one. Thank You Palmetto Smiles for treating my children with the upmost respect and caring for them as if they were your own.
Mar 31, 2021
We absolutely love the staff at Palmetto Smiles. I’ve personally been a patient since I was a child and my son just saw Dr. Raines for his first visit. They are still implementing thorough COVID precautions and helped us feel completely at ease during our recent visits.
Mar 25, 2021
Very friendly and welcoming environment. Staff was very helpful and put our kids at ease. Would recommend!
Mar 24, 2021
Very friendly and welcoming environment. Staff was very helpful and put our kids at ease. Would recommend!
Mar 24, 2021
Everyone we encountered was kind, friendly and patient with our 3 year old. You all did a great job of making her feel comfortable after a previous bad experience with a different office.
Mar 15, 2021
Nothing but love and gratefulness to the staff :) My daughters had have the most excellent care and don’t even complain to go!
Mar 12, 2021
I've been a patient at Palmetto Smiles for several years, I have always been happy with the care they provide. I have recommended them several times to family and friends.
Mar 10, 2021
Always a great experience. Everyone is friendly and helpful.
Mar 10, 2021
My first visit was great! After a visit somewhere else locally and a bad experience with the staff, I searched for another dentist. I have a mouth full of dental work, 4 implants, a bridge, and many crowns. I decided on Palmetto Smiles from reviews after moving from out of state. Couldn’t be happier. The hygienist was very thorough and kind. Listened to my concerns. Dr. Gomez was great as well. A thorough exam and recommendations for things that may be needed, but no pressure! Gave me some suggestions I hadn’t known before. Everyone in the office was so kind and professional. I have found my new dentist office and am bringing the whole family!
Mar 9, 2021
I had a great experience! Crystal & Dr. Gomez took great care of me & they were very thorough. I’m really disappointed that they are not in the TriCare network. Otherwise, I would be leaving a 5 star review.
Mar 4, 2021
My children look forward to their appointment twice a year.
Mar 4, 2021
You guys make everything so painless and easy. Tracy is just phenomenal and Dr. Gomez always makes sure any concerns are addressed. Couldn't ask for more.
Mar 4, 2021
they were understanding to our families concerns about Damien,
Feb 28, 2021
Excellent work. Friendly staff from check-in to check-out.
Feb 25, 2021
Our family travels from Chapin just because we like this place so much. They do such a great job.
Feb 25, 2021
I am happy to give my put for Palmetto Smiles. I really enjoy coming in for my six month checkups. Everyone is friendly and I always enjoy the interaction. Crystal does an excellent job of cleaning my teeth and it's always nice to be able to lie down relax while having this done. Sandra is ALWAYS wonderful to "chat with" after my teeth are cleaned. She's so warm, and I personally enjoy the time I get to spend with her. Of course, we can't forget Dr. Gomez....she's the best dentist I've ever had!! She's warm, thorough, and friendly. I think Palmetto Smiles is the BEST dentist ever!!
Feb 24, 2021
I love taking my children here. The whole team makes them for welcome and comfortable. I appreciate all the work and care they put into my boys.
Feb 23, 2021
Great coverage of all items related to my mouth. I look forward to further treatments and changes to my dental health and appearance as time passes.
Feb 23, 2021
I am so thankful I found Palmetto Smiles. I received the best dental exam I have ever had. Everyone was friendly, helpful, and efficient.
Feb 18, 2021
We make a 50 minute drive one way to come to this office! Excellent service and staff!!!
Feb 12, 2021
I had the most thorough cleaning and exam I have ever had at a dentist’s office. Everyone I met were wonderful. I highly recommend this practice.
Feb 11, 2021
Love Dr Raines and staff.
Feb 11, 2021
We have taken my daughter to a different Pediatric Dentist for years and never had a great experience, so we decide to transfer her to Palmetto Smiles. She had an appt a couple weeks ago and really liked it there and my husband said every one was very nice so we made my son his first dentist appt there! I cannot say how happy I am that we switched!! Everyone really was so nice and I don't think we could ask for a better Dentist! Dr. Nieders was really great with my son!!!
Feb 3, 2021
My daughter had a wonderful first visit to the dentist thanks to Dr. Raines & the staff at Palmetto Smiles! Everyone was so nice & professional, and they really went above & beyond to make sure my daughter had a pleasant experience. Highly recommend!
Jan 28, 2021
Palmetto Smiles is an awesome dental practice. Check in went flawlessly; the technician who walked me through the process was great! As always Trish, dental hygienist, is outstanding! Of course Dr Gomez is wonderful! The check out is always fun with Sandra! The entire staff is professional, very friendly, courteous, respectful and always helpful! An outstanding organization! David W. Black
Jan 27, 2021
Everyone is so nice and friendly and helpful
Jan 23, 2021
Almost no waiting time. Efficient, friendly and so professional...from the curb to chair! 😁
Jan 20, 2021
My son loves Dr. Nieders. They are always kind, caring, and explain everything to you about your child. My son and daughter have both been going there since my daughter was 7 and she is now 20 and still goes to the adult dentist and my son has been going since he was 2 and he is now 12. We love them.
Jan 9, 2021
I cannot say enough great things about this dental practice!! They are truly a family dental practice and take care of all of us! They do an amazing job with our children! We are so blessed to have found such a fantastic dentist! Our kids love going to see Drs. Raines and Neiders and Drs. Cross and Gomez are excellent with adults!! Thank you so much for taking care of them and us!
Jan 1, 2021
Staff is always sweet with Alexis. Very friendly.
Dec 23, 2020
Everyone at the office is very friendly and welcoming. My 3yo loved his experience!
Dec 5, 2020
As always, my children receive the BEST care at Palmetto Smiles.
Dec 3, 2020
We love Palmetto Smiles and Dr. Raines! Every time we come for a visit, everyone in the office is so kind, and they work so quickly to complete our visit.
Nov 28, 2020
Best team for adults and children My whole family love it there, never had such a wonderful experience with dentists before! We Love them All.
Nov 25, 2020
Absolutely AMAZING experience. The staff was amazing and my kids are begging to go back after first being scared to go at all.
Nov 18, 2020
Service was great, they got me in and out and the staff is always so friendly.
Nov 6, 2020
Dr. Raines is the best! He goes above and beyond to make your child feel comfortable. He is very knowledgeable! The staff in the office is so friendly and the customer service is wonderful! Highly recommend!
Oct 28, 2020
We love Palmetto Smiles! Our almost 3 year old daughter has the best time at every appointment. We have seen Dr. Gomez and Dr. Nieders and both are incredible! They make it so fun and not scary at all. Everyone from check-in to check-out is so friendly and happy!
Oct 28, 2020
Great service!! Everyone was friendly and my hygienist Tracy was excellent!! I have recommended to several friends already. Thank you!!
Oct 28, 2020
They have the best dental care. Very impressed.
Oct 21, 2020
fantastic covid protective procedures!
Oct 20, 2020
Excellent physicians and office staff!
Oct 17, 2020
I had a great experience and would highly recommend :)
Oct 16, 2020
My experience was wonderful! We had a great time.
Oct 15, 2020
We had our first visit for our 5 year old and 2.5 year old yesterday and the entire staff was wonderful! The receptionist was so sweet and and hygienists were all upbeat and absolutely fantastic with our children. They took the time to explain the dental tools and their purpose in a kid friendly way, and Dr. Nieders was so patient and fun too! All staff members seemed to really enjoy their jons. The facility was so clean and welcoming!
Oct 13, 2020
Always have a great experience. I've never felt pressured into things my family or myself do not need, and this is a big deal considering what I've heard about this happening frequently by some Dental offices recently. Lastly, the steps Palmetto Smiles has taken to prevent the spread of Covid have been outstanding.
Oct 9, 2020
Always professional and friendly! Been going to Dr Gomez for years!
Oct 2, 2020
Dr. Neiders and his hygienists are the best. We have referred so many of our friends to this dentist office because we have been given an A+ experience every single time.
Oct 1, 2020
Great appt with very nice staff
Sep 30, 2020
Beyond friendly and wonderful with kids!!!
Sep 24, 2020
Check In and out are Easy and fast. About feeling safe must admit team exceeded my expectations. I was impressed to see the acrylic walls between patients. This made my kids feel on a safe environment during this Covid time. Thanks Palmetto Smile !!
Sep 23, 2020
Dr. Neiders and the staff at Palmetto Smiles was great with my 1 year-old daughter at her first visit. Dr. Neiders took time to make her comfortable and the staff was so friendly. I would highly recommend Palmetto Smiles.
Sep 4, 2020
I love the text reminders and the friendly staff. They have handled the new requirements beautifully and with grace. I feel safe and in great hands. Highly recommend the staff and all the providers!
Sep 3, 2020
Everyone was very kind, happy, attentive &professional at this office! Ita pleasure to visit.
Aug 31, 2020
love the staff and dentists!
Aug 27, 2020
Care amidst Covid handled well!
Aug 18, 2020
You don't have to thank me, I am so thankful that I found you!! Dr. Gomez is such a wonderful dentist (and also a sweet lady) and Crystal does such a wonderful and thorough job on my teeth. Of course, there is the "dog lover" and delightful Sandra, whom I have formed a bond with. I enjoy coming there for my checkups, and are thankful and blest to have found Palmetto Smiles. My only problem with the building is that I am cold when I'm there. Next time I think I'll wear my winter coat - just ask Crystal!! Love that place and all the people that I have met!! Barb Hunt
Aug 11, 2020
Excellent dental care from awesome dentists. Thank you for making my first time experience with you a pleasant one.
Aug 5, 2020
We love how everyone takes such good care of Christopher. When he gets his care package he always tells me "they love me"
Jul 25, 2020
Palmetto smiles has provided excellent dental care for my now adult son with autism for the last close to 20 years. They accommodated his special needs even when a long time ago he was not a very cooperative patient. Dental care could be a disaster in the wrong hands so I am grateful for the caring and service we have received from Dr. Cross (Retired), and now from Dr. Raines for the last about 4 years. My son has received care from the other dentists there as well which has been exceptional as well. The practice is well setup with excellent staff to handle both neural typical children and special needs individuals. i never want to have to look for another practice as I think dental care would be a lot harder for my son, so I wish them all the success in the world!
Jul 18, 2020
As always...friendly, efficient and professional. Dr. Neiders and staff are 👍🏼👍🏼!
Jul 15, 2020
Wonderful practice! Makes our daughter and us feel right at home. We would not go anywhere else! They go above to make sure all of our daughter's needs are met for her teeth...
Jul 12, 2020
For years we have had wonderful experiences and this one was no different. Staff was very receptive to our health, safety and accommodations needs. Mary, fetal assistant was attentive to Trey and Dr. Nieder was insightful and attentive to our questions and concerns with Treys dental health. Keep up the fine work.
Jul 11, 2020
Great place that really takes good care of their patients
Jul 11, 2020
My kids love seeing Dr Raines and the staff. They are always so friendly and helpful.
Jul 8, 2020
This was a routine checkup, but our first time with Palmetto Smiles. We were very pleased with his appointment! Everything was explained to us in a way we understood.
Jul 4, 2020
This was my 3 year olds first time dentist visit. They were so nice and patient with her. She was happy with the visit and they did a great job!
Jul 4, 2020
Tracy is awesome; she always does a wonderful job! Outstanding employee! Friendly and professional!
Jun 27, 2020
Dr. Nieders is the best pediatric dentist we have ever had. He does an amazing job with my children and they love coming to the dentist. The staff is wonderful and are always pleasant and helpful.
Jun 24, 2020
Yall did a great job handling the new precautions. Teeth cleaning went good as usual.
Jun 11, 2020
Hands down best pediatric care we have gotten and I have tried multiple in the Lexington/Columbia area. I have a 7 yr old, 4 yr old, and 2 yr old. Every time we come into this office we have a great experience. And my kids feel so comfortable and are actually excited to go to the dentist.
Jun 6, 2020
This is the most friendly and professional dental practice a person could dream of. Everyone is helpful and knowledgeable and they listen to their patients. The facility is top-notch, state-of-the art. This combination of friendliness and the highest quality practitioners from hygienists to the dentists to the wonderful woman who takes your payment is simply top-of-the-mark.
Jun 5, 2020
Always great staff. Comfortable atmosphere. Safety is always a concern of staff.
Jun 4, 2020
Thank you for providing the best service!
May 30, 2020
Palmetto Smiles has proven to be a "light" in the darkness where dental practices are concerned. With so many to choose from, where does one go to obtain excellent care? In addition to their professional performance, these people actually make you feel as though you are a member of their family. I recommend them highly!!!
May 23, 2020
Everyone was so kind and patient with my 5 year old who did not want to leave once his visit ended.
May 22, 2020
All staff are kind, friendly, and very professional in their interactions with us.
May 22, 2020
Dr. Gomez has been our family’s dentist for many years. She and her staff have been wonderful!! They’re gentle, knowledgeable and thorough. They care about you and your family. I honestly feel like they’re an extension of our family❤️
May 22, 2020
Even with the stay safe guidelines on place, the visit went smooth. Was kept informed throughout the visit. My twins feel comfortable going to the dentist now.
May 21, 2020
Considering all guidelines that had to be followed appt. went really well yesterday. Still gave same excellent service that you always give.
May 21, 2020
As always, the staff was very courteous, friendly, and skilled. They take extra precautions in personal protection during this virus. Palmetto Smiles is the best!
May 20, 2020
Everything went very well from check in to check out. Friendly staff.
May 16, 2020
Great job today with my visit! Very organized and streamlined.
May 14, 2020
Easy and quick, staff was very nice and welcoming. Felt very welcome.
May 12, 2020
I had a limited window to get an appointment. They were able to work me in and perform miracles. I am so grateful! Louis Doleac
Mar 13, 2020
Could not ask for a better place to take my kids. Excellent bedside manor, and very reassuring during stressful treatments.
Mar 12, 2020
As all ways appointment was fantastic, everyone is so professional, courteous, and kind. Thanks for making my kids trip to the Dentist....Pleasant!
Feb 28, 2020
Always professional and helpful. Wonderful staff, makes it easy to bring my kids and know they are in good hands.
Feb 14, 2020
Our family is always pleased with our Palmetto Smiles experience!
Feb 14, 2020
I love that Palmetto Smiles works with my family schedule! They make getting the whole family in every six months easy!
Feb 5, 2020
Great office! Friendly staff! My kids looks forward to going to the dentist.
Jan 31, 2020
I love the new reception/waiting area. Everything looks nice and refreshed. The front desk staff greeted me warmly and I didn't have to wait very long at all to be taken back to the chair. It was my first time having Tracie clean my teeth and she was a joy and "hoot". We got to know each other and my cleaning was an enjoyable experience. She was even complimentary on my flossing habits. Dr. Gomez was nice and professional as always. She examined my teeth and went over a few options for future care. I highly recommend Palmetto Smiles and tell folks about them regularly.
Jan 30, 2020
We have taken our son with autism to this practice for close to 20 years. We have the highest trust and respect for the staff and dentists.
Jan 16, 2020
Thank goodness for Mary Ann, Rachel and Dr. Gomez. They made a terrible time, an emergency tooth extraction, more than just palatable (pun intended). A wonderful group of people from front office to back, who took what could’ve been a terrible experience and turned it into a very successful visit. I couldn’t recommend them more highly.
Jan 1, 2020
Complete visit while being efficient.
Dec 28, 2019
Y’all are tops in dental hygiene!!!
Dec 6, 2019
Always great! Never had any issues, scheduling is always quick and easy and the doctors are great with the kids. Two children had braces and it was a very smooth process. One child has also knocked out a few teeth so we have had to spend a lot of time here. The office staff always makes its pleasant.
Oct 18, 2019
Absolutely the best dental office around! Professionals who really care! I would not trust my children to any other office! From the dentist to the practice manager they are the best! Wonderful!
Oct 3, 2019
Everyone at Palmetto Smiles is amazing!! I trust them all with the dental health and overall well being for both of my children! I love the way they explain everything I need to know in such a positive way!
Oct 2, 2019
Very short wait. Visit was for routine cleaning. Excellent work and my teeth felt great after my visit.
Sep 25, 2019
My son loves this dentist office. He never complains and says everyone is really nice to him. We’ve been coming here for a little over 2 years and we love it.
Sep 18, 2019
As in the past, I found the environment, personnel and dentist to be pleasant, professional and caring.
Sep 10, 2019
Quick service, most excellent Dental Hygienist Rachelle- great visit with awesome Dr. Nieders, all staff was kind, professional, personable and simply **Wonderful**
Sep 7, 2019
We love Palmetto Smiles and always get the best care while there!
Aug 22, 2019
My daughter had been complaining about her tooth hurting. I called on a Friday morning and she was seen in the office within an hour. Come to find out, her pain was due to her molar coming in under it. We were not charged for the visit and we given two Palmetto Smiles t-shirts to wear! Everyone is always very friendly!
Aug 18, 2019
I've been taking my son here for 7 years and have never had a bad experience. They've always been great with him.
Aug 17, 2019
Thank you so much for making Peyton comfortable.
Aug 13, 2019
The process flows very well
Aug 7, 2019
Palmetto Smiles has been a great dental practice for my daughter for the last 10 years. The office is clean and the staff is always outstanding. I’m so glad we chose Palmetto Smiles.
Aug 1, 2019
My son is a patient and I became one on yesterday. Big Thanks to Tracy who was so nice and informed about her craft. I will be there today to stary taling care of some overdue maintenance on the teeth.
Jul 17, 2019
My son (7) loves going to the dentist thanks to the awesome staff at Palmetto Smiles!
Jul 13, 2019
I usually don’t review a place unless I’m super impressed. This company is amazing because the people are amazing. The culture is wonderful. They make you feel comfortable and appreciated.
Jun 26, 2019
Great atmosphere, Great people. Always smiling and courteous.
Jun 20, 2019
Love wild smiles. Staff is friendly and great with kids!
Jun 14, 2019
I absolutely love Dr. Gomez and all of the staff at Palmetto Smiles. I have quite a bit of “dental anxiety” and everyone is always incredibly patient and accommodating with me and makes sure that I am comfortable throughout my visit. I recently had two crowns put on and am beyond happy with the results and the care put forth during the procedure. Thank you Dr. Gomez and Palmetto Smiles!
Jun 6, 2019
I’ve never been to an office that goes out of their way to make you comfortable. This one does.
May 30, 2019
It's too early to comment. One evaluation is all I have had. Let's wait until we actually have done some work.
May 21, 2019
I had a good experience at the Dentist.
May 11, 2019
We love Palmetto Smiles. The children look forward to going to the Dentist!
May 8, 2019
Mary and Dr. Raines worked really well with Casey and were very patient. Much appreciated!!!
Apr 26, 2019
I'm not leaving this review for online but just wanted to share my thoughts about my visit yesterday. I've come to Palmetto Smiles for about 10 years now and I've never had a bad visit. Yesterday was pretty rough. The hygienist I've had for the past couple years wasn't there and I'm pretty sure the hygienist I had was new. It was just a rough experience. She didn't introduce herself so I'm not sure what her name was but my cleaning was pretty painful. That's never happened before. I know she's probably still learning, but she just didn't have a gentle touch with anything and I know she saw me wince a handful of times because she commented about it. I know there's a learning curve with any job, but it was just a tough experience being at the beginning of hers. Of smaller concern was the fact that she couldn't get the blood pressure cuff to work and asked the hygienist next to her if she had the right thing to put in my mouth for the x-ray. Like I said, I've been coming for over 10 years and every visit has always been great. This one just wasn't. She seems like a nice lady but I'd rather not have her clean my teeth again. Thanks!
Apr 25, 2019
Dr. Neiders and the staff are always wonderful with our daughter! She loves going to the dentist. Thank you for encouraging us to use the waterpik and sonic toothbrushes. It has made a huge difference in her braces hygiene.
Apr 19, 2019
As always, Palmetto Smiles provides my children with the best dental care. They are always cheerful and helpful. All of my children love going to the dentist because I have always used Palmetto Smiles. So they have always had a great experience. I have been taking my children here since my oldest, who is now 26, was 3 years old. My youngest is 7, so we still have many years of great dental care with them.
Apr 13, 2019
Always a great experience.
Apr 3, 2019
As usual a wonderful visit. Everyone is always so kind and helpful. Never rushed through visit. Time is always taken to answer any questions.
Mar 23, 2019
I take extreme pride being a patient of Palmetto Smiles Dentistry. Since my first visit in 2004, I have been pleased and thoroughly satisfied with my results. Not only are my experiences pleasurable, but Dr. Gomez and her team along with the staff are always professional and courteous. They take the time to educate and provide full disclosure of treatments and financial obligations. My family and I trust their knowledge and expertise. We are happy and loyal patients.
Mar 22, 2019
Palmetto Smiles provides great dental care. Dr. Nieders is a wonderful dentist! He puts my child at ease, and takes time answering all of my questions. I highly recommend Palmetto Smiles.
Mar 14, 2019
Everyone is great except the lady at the front desk!!
Mar 13, 2019
Dr. Nieders was great with Hank. Even though Hank was uncooperative, Dr. Nieders was patient with him and understood. Dr. Nieders is not our Family Dentist but has done two other fillings for Hank. The Hygentist that saw Hank and tried to do bite wing xrays on him was VERY short with him. Even after being told that Hank has only experienced xrays one other time and was difficult then also. This is a little concerning being that these are supposed to be the experts in pediatric patients. He is only 4 years old. Bite wing xrays were sent and it was told to us that they were (and I quote) horrible xrays and that they could really see anything. If that is so, how could Dr. Millwood and his assistant see them? Our other two visits here were pristene. I just felt that Hank deserved a little more understanding especially at 8:00 in the morning. The lady at check out did give us the financial layout however, she did not explain that they could break up payments into third or fourths for us. My wife had to call back and ask about a payment plan. We would love to recommend Dr. Nieders to others. We think he is great at what he does. We were just a little disappointed in how our little fellow was treated by the hygienist.
Mar 7, 2019
All went well. I was called back "on time"; Crystal did an excellent job; Dr. Gomez proved again to be a great validator.
Feb 27, 2019
My boys LOVE going to the dentist thanks to Palmetto Smiles. They have the most amazing, helpful, and caring staff.
Feb 23, 2019
AS always great atmosphere and thanks for making Rylands cleaning this time a great experience and taking your time with him!!
Feb 14, 2019
The entire staff is always kind and very professional. Dr. Gomez is happy to answer all of my questions and listens to my concerns thoughtfully.
Jan 29, 2019
The staff at Palmetto Smiles makes every experience fast, fun, and friendly! We leave with a full understanding of the comprehensive plan developed for each of our children, and confident that they are in perfectly capable hands!
Jan 26, 2019
We love Palmetto Smiles.
Jan 18, 2019
Dr Gomez and Heather are awesome! I am currently in the process of extensive dental work that is long overdue. They have been wonderful to work with me through this new chapter in my book of life. Always patient and understanding; always keeping me informed in the process. I wish my past dentists and their staffs could learn from y’all! Again, y’all are awesome!
Jan 17, 2019
The visit is always excellent and the staff is always professional and family oriented.
Jan 12, 2019
Excellent Experience! Dr. Raines is incredible.
Jan 11, 2019
I love how they make my little boy (4yo) feel so special. The girls speak to him, even though they aren’t working with him. Everyone is super friendly and patient.
Dec 29, 2018
Great staff, I had a great experience.
Dec 22, 2018
Dr. Neiders is remarkable. Truly a caring doctor.
Dec 12, 2018
Always a pleasure having my daughters dental work performed with Palmetto Smiles! The staff is inviting, they aim to communicate thoroughly, and my daughter is always comfortable visiting their office even with Autism and anxiety!
Dec 5, 2018
Upon opening up my email, I enjoy seeing the big Thank You. Your follow-up means you care about your patients.
Dec 4, 2018
Reply
Always quick and they are really great with my kids!
Nov 8, 2018
Dr. Cross took care of my teeth when I was growing up and it’s awesome that the same terrific care is available for my daughter from the next generation of dentists! Excellent service from people who truly care and want the best for you and your kids!
Nov 2, 2018
Very relaxing and I enjoyed watching TV.
Oct 27, 2018
Dr. Neiders and his staff are the best. The kids love them. They make every visit special.
Oct 21, 2018
Such caring staff. A great experience for an anxious child! Thank you!
Oct 3, 2018
I am always treated like family at Palmetto Smiles. The staff is very friendly and my hygienist always makes me feel comfortable.
Sep 28, 2018
Being downs, Christopher has a "fear" of doctors and dentist. He has been through a lot in his 20 years. Drs. Cross, Raines, Gomez and Nieders and their staff make the trip to the dentist enjoyable for Christopher. They have totally calmed all his fears!! Thank you all!
Sep 27, 2018
For a children's dental office, the hygienist were not very personable for the kiddos. I miss the lady with the black hair that retired. I remember walking in at other visits to smiling friendly faces as though the hygienist knew you. Well that has changed;however, Dr.Nieders smiling face and concern for Alana's broken arm before we even walked through the double glass doors was beautiful. He greeted us with a warm salutation and he asked her what happened and waited for her reply. He is a kind young man.
Sep 26, 2018
I was very impressed with our overall experience. My daughter was made to feel very comfortable and special. The environment is very welcoming and fun. The staff is patient and kind and Dr. Raines is very warm and informative. I felt very at ease placing my 4-year old daughter in their/his care. She even left saying "I love going to the dentist!"
Sep 20, 2018
We have been taking our kids here for several years. Would never consider any other dental location. The staff is absolutely wonderful with scheduling appointments that fit our busy schedule. The dentists especially Dr. Nieders are all awesome with the little ones. The facility is always very clean. Love this place!
Sep 5, 2018
Love Palmetto Smiles. No extended waiting time. Professional courteous staff. So Happy we made the switch!
Aug 30, 2018
First time; Great experience.
Aug 15, 2018
We love Palmetto Smiles! They have been my daughter’s only dentist since she was a toddler...and she turns 16 in just days! They are so nice and always efficient- they get you in on time and the dentist always talks to you afterwards about what was done and any treatment plans. We even moved away from Lexington and still come back twice a year- they are that good! Teri C.
Aug 10, 2018
We love Palmetto Smiles! Everybody in your office is friendly, knowledgeable, and always so welcoming. Keep up the good work!
Aug 3, 2018
Thanks for making dentist visits fun for the kids!
Jul 29, 2018
The dental assistant didn't seem kid friendly
Jul 26, 2018
A great knowledgeable, professional, staff that goes above and beyond to make you feel relaxed and comfortable during your visit. If you dislike going to the dentist, then you might want to give Palmetto Smiles a try, for a friendlier experience.
Jul 21, 2018
Staff is always very nice and accommodating.
Jul 17, 2018
Dr Raines was very unpleasant to my child. My Kindergardener is nervous at the dentist, has fears about a lot of it and requires some extra patience. Which is why we chose a pediatric dentist in the first place. My child was crying for water because he didn't like the flouride in his mouth, and Dr Raines witheld water and chose to scold him for not acting in a manner he deemed acceptable- he would not receive water until he did. It was horrible to watch and I felt terrible for my child who was having a hard time and just needed water- he was really struggling. Dr Raines basically took the opportunity to scold him, tell him he couldn't come back if he was going to act like that, and forced him to sit with flouride in his mouth while he was being scolded. I've told every mother I know about this experience to prevent it from happening. It is not a dentist's job to discipline, shame, scold and parent a child during an office visit. Give water when a child needs water.
Jul 12, 2018
Thanks for a great visit!
Jul 6, 2018
Love this. Best place ever.
Jun 29, 2018
Palmetto Smiles has the friendliest staff. The wait time is less than five minutes. They all seem to run right on schedule if not a few minutes early. The staff is knowledgeable about my health and continues to provide me with quality care.
Jun 22, 2018
the greatest medical professionals are those that practice their skills with compassion and love. much respect, wolf. i am no bleeding heart type person and if i don't like you i will tell you so. thats all i have to say,
Jun 13, 2018
Always an awesome experience! Everyone is super friendly. We NEVER have to wait very long to be seen, which is very different from ever other dental office I have been to!
May 30, 2018
Palmetto Smiles is a top notch facility!
May 23, 2018
My daughter Bethany came in for a cleaning yesterday. It was her first time seeing Dr. Gomez. Previously saw Dr. Raines from age 1 - 18. She loved Dr. Gomez. She said the Dental Hygienist that cleaned her teeth was rough and said she did not want to come back. My other daughter Hannah came in for a cleaning on 5-7-18 and said the same thing. Dr. Gomez may be great, but if clients cringe when they think about getting a cleaning they will go elsewhere.
May 17, 2018
I was very impressed with the services that I received. This is probably the best dentist experience I have ever had. Just awesome people that work here and very knowledgeable.
May 16, 2018
Dr Nieder is the best!! He is so funny and personable!! My kids love going to see him!
May 16, 2018
My daughter loves coming to the dentist! It is because of the great staff at Palmetto Smiles. Thank you so much!
May 16, 2018
Very impressed and pleased w/ all team members @ Palmetto Smiles. My 3 y/o son enjoyed his very first dental appointment and held onto his new toothbrush like it was make of gold. Thanks for an exceptional experience!
May 4, 2018
A one stop shop for excellence in ortho and dental care! The people are very attentive, kind, and good at what they do. Great experience.
Apr 20, 2018
Always enjoy visiting this team! They do a phenomenal job with my autistic daughter, allowing her to enjoy her dentistry visits rather than being overwhelmed!
Apr 19, 2018
Such friendly staff at Palmetti Smiles. Dr. Neiders is AMAZING. Such a professional making everyone feel comfortable.
Apr 7, 2018
As always, Palmetto Smiles takes the best care of all of my children. We’ve been using them for about 20 or more years. My oldest is 25 and no longer is there, but I have a 17, 13, 11, 8, and 6 year old and myself who will continue to go there for all of our dental care!
Apr 7, 2018
I love everyone y'all are so sweet
Mar 27, 2018
pleasent, courteous, experts in the field of dentistry. the system in place to move patients threw so they are able to process patients at a higher rate of volume like an assembly line is the best i have ever seen at ANY type of dentist office. this is done without loosing the human touch
Mar 24, 2018
Wonderful staff of professionals!
Mar 18, 2018
I really like the doctors and their hygienists here. They are very friendly and very good at what they do. They aren't pushy either and listen to what their patients want.
Mar 9, 2018
They always treat my kids so well and handle their teeth gently.
Feb 24, 2018
Tracey was fantastic!! I have never had a bad experience with any of the associates in this office but this particular time was impressive. She was incredibly attentive and insured there was no discomfort
Feb 9, 2018
Always professional always friendly!
Feb 1, 2018
Always professional and provides excellent customer service. Friendly, caring, and helpful staff.
Jan 30, 2018
Who knew going to the dentist could be so fun?
Jan 23, 2018
AMAZING STAFF!!!! Ryland came back in for a follow up appointment following some dental work and Dr. Neiders was awesome with him....so awesome that Ryland smiled the whole time and wanted to stay!!
Jan 17, 2018
We've been coming to Palmetto Smiles for at least 5 years. Thanks to the team there, my kids look forward to going to the dentist. Even when one of my sons had to have a cavity fixed, he wasn't worried at all because he knows everyone there is kind and will take care of him. I appreciate Dr. Neiders and his proactive approach to dental care. He's great at interacting on a kid's level and then swiching gears to talk to a parent.
Jan 11, 2018
Friendly, professional and efficient
Jan 10, 2018
Palmetto Smiles continues to provide excellent service to my family and me. I wouldn’t go anywhere else!
Dec 21, 2017
I haven’t been to the Orthodontist in a long time. The entire Palmetto Smiles team worked together to make my experience excellent. It was a great experience!
Dec 1, 2017
Thanks again for work you guys do
Nov 17, 2017
Glad to have our whole family going here now!
Nov 14, 2017
Always appreciate the friendly, professional team that makes dental visits a breeze!
Nov 4, 2017
Such a fun, friendly and family atmosphere!
Nov 4, 2017
Got us in and out quickly and were great with my kids.
Oct 19, 2017
Won’t find a better dental group!
Oct 17, 2017
The staff is professional and extremely friendly. I would recommend Palmetto Smiles to anyone looking for a quality dental practice.
Sep 28, 2017
Excellent service! Thank you!
Sep 19, 2017
My daughter loves going to the dentist! Dr. Nieders is her favorite! He is patient and kind and knows some Spanish. Since she was adopted from South America, that made her feel right at home. Thanks everyone!
Sep 15, 2017
Everyone here was simply amazing! They were so nice and professional and made my son feel so comfortable. Dr. Needed was amazing and very informative. We just moved here so this was my sons first app and we will definitely be back!
Sep 8, 2017
What WONDERFUL CARE we received yesterday! Having a special needs son is such a blessing, but dental visits have always presented opportunities for severe anxiety. Dr. Raines and the stellar staff were so very kind, patient, and compassionate with my guy. I cannot recommend them highly enough - especially to special needs families!
Aug 19, 2017
as it has been in the past, another extremely gratifying experience!from the top down you are treated as part of their extended family. it is NOT a con game these folks once they see you know who you are and a big grin of recognition immediately follows. my own family should be so kind and gracious. as for what they do, their experts in their field. even our 4 year old loves and remembers them from his last visit.this is truly remarkable because he knows what going to happen is NOT his idea of fun. his fear is put aside because he believes the all areas true friends. i as a child was not happy to be their and they weren't my friends EVER. their secret they are selfless team players and they keep on winning with the kids and the parents because they ARE TEAM PLAYERS! this type of a culture can only start at the top of the organization. thats why i started this review by saying from the TOP DOWN. respectfully yours, wolf.
Jul 27, 2017
Annie, always receives the best of treatment when she goes to the dentist.
Jul 20, 2017
We were referred to Palmetto Smiles about 6.5 yrs ago for our kids and have loved it there. Drs Cross & Raines and the rest of the staff have been great. When my husband and I both found ourselves needing a new dentist, we decided to see Dr Gomez and have been very pleased with her and her staff as well. All are very professional, answer all of my questions, and are patient with my kids. Can't imagine being anywhere else for our dental care.
Jul 16, 2017
Always the best and worth the drive!
Jul 14, 2017
As always, we feel relaxed, welcome and at home with the whole staff. Thanks for being so kind and gentle, and for giving us(parents) all the information we need to make decisions concerning our son's dental health.
Jul 7, 2017
I switched dentists for myself after experiencing the level of care my young son received at Palmetto Smiles. As expected, I was well taken care of from the moment I walked in the door to the moment I paid my bill. Tracy gave me an excellent cleaning, and her fun personality made it seem to go by very quickly. Dr. Gomez brought to my attention some issues that had either been ignored or not noticed by my previous dentist, issues that could be magnified in the future if ignored much longer. I am so glad I chose to switch dentists!
Jul 7, 2017
We have been patients for 20 years and have been consistently satisfied with the care we receive from Palmetto Smiles. The staff cares about my children and I appreciate them. Thank you all so much for helping me keep my children healthy.
Jul 3, 2017
Great Smiles and kindness all the way from desk to exit door.
Jun 29, 2017
This was a great experience. We were in and out in 35 min.
Jun 23, 2017
As always, it was a good visit to Palmetto Smiles. We have had some trouble getting our almost 5 year old to open up. Olivia was wonderful with her and accomplished the impossible. She was patient but matter-of-fact. It was just what we needed. Thanks!
Jun 17, 2017
Great experience every time. We love all the staff and are always greeted with smiles. The staff is very friendly and my kids enjoy going to see them.
Jun 15, 2017
We had a great visit. Our hygienist, Lori, was so patient with my daughter, who has special needs. We love Palmetto Smiles!
Jun 15, 2017
I've been taking my children to Palmetto Smiles since they were small. They are now teenagers and I've never been dissatisfied with their care. Over the years they've been treated by Dr Cross, Dr. Raines, and most recently by Dr. Nieders. They're all wonderful, and obviously care about my children's wellbeing. I highly recommend this practice! Mrs. Stephanie Read
Jun 14, 2017
Excellent place and people!!!!
Jun 14, 2017
I love that y'all are always on time and I never have to wait over 10 minutes! I was called back right on time!!!
Jun 14, 2017
I've been going here for a long time, and every visit has been great. Everyone is very friendly and the wait is never long.
Jun 10, 2017
Excellent service as always!
Jun 8, 2017
Dr. Nieders and staff are great with my daughter. He takes the time to talk and listen to me about my daughter. My daughter is very comfortable with Dr. Nieders. My daughter enjoys going to her dentist appointment every time. Thank you.
Jun 7, 2017
Love you all, but still waiting to here from Dr. Gomez.been waiting
May 28, 2017
I love the team at Palmetto Smiles!
May 25, 2017
Dr. Nieders and staff are phenomenal! My son enjoys dental appointments, but is a bit nervous. Staff is so great at making him feel at ease. He always leaves the office smiling -- showing off those freshly polished teeth!
May 19, 2017
Always have a pleasurable (as much as possible at the dentist) experience :-)
May 17, 2017
We always have a great experience and customer service when coming to the dentist.
May 17, 2017
So glad we finally found the perfect match. After 2 unsuccessful pediatric dentist offices we were referred to Dr. Nieders by a friend and hands down best pediatric dentist office! My son who was petrified of the dentist went right on back and let them do what they needed to do. The staff was amazing and explained everything and we left with no questions!
May 17, 2017
A great experience for our 3 and 5 year old!
May 13, 2017
My kids love going to the dentist because of the awesome staff at Palmetto Smiles. They actually look forward to getting their teeth cleaned.
Apr 18, 2017
every aspect of this organization is a class act. much respect,wolf
Apr 9, 2017
Love the Doctors and staff
Mar 27, 2017
Absolutely love the staff... Prime example: came in the wrong day. They worked my son right on in. Front Staff are very professional and friendly Dr. Raines/Nieders have always been great with my child. Dr. Gomez is wonderful with me. Thanks for all that ya'll do
Mar 24, 2017
Hygeniest was a little irritating with her comments and suggestions. Once would be sufficient.
Mar 23, 2017
We truly love everyone at Palmetto Smiles. Everyone goes above and beyond to be nice and help with all they can. Christopher is special needs and is always treated as if he is family ! King of the show !! Love the personal touch of always talking to the parent before we leave.
Mar 9, 2017
Excellent dentist. We travel 70 miles to see Dr Neiders and Dr Raines.
Mar 8, 2017
Love Dr Neiders. We drive 80 miles for this dentist.
Mar 8, 2017
Im really happy about my kids going here.They're so great with the children I see there when I'm waiting on my kids.to get finished.My kids have been going there for a long time.So I feel like I've picked the best place to bring my kids to.I rate them definitely a 10
Mar 8, 2017
As always, another great experience. Friendly staff, almist never have to wait past appointment time. Love that! Obvious that Hygentist is very knowledgeable and cared very much about the quality of her work.
Feb 17, 2017
I really like the professional attitude & approach everyone has at this office. I also greatly appreciated the explanation the Dental Hygienist gave to me while working.
Feb 15, 2017
Best kid dentistry in Lexington
Feb 9, 2017
Not only is the dental and orthodontic care excellent, but at Palmetto Smiles they are also, honest, friendly and fun. We feel like we are being treated by an office full of our family and friends. Thank you to all of the Dr.'s and staff that keeps us smiling!
Feb 2, 2017
As always, you provide the best care while making my children and I comfortable.
Jan 29, 2017
I can't say enough to express my gratitude to all the employees of Palmetto Smiles. I have a 14 year old with Down Syndrome who has never been the easiest dental patient, but everyone in this practice has shown her nothing but kindness and patience. We have been coming here for about 10 years and they have consistently gone above and beyond to make her feel at ease.
Jan 13, 2017
Everyone at Palmetto Smiles is extremely friendly and kind! They make dental check ups so fun for my children!
Jan 6, 2017
Friendly, professional Dr AND staff!
Jan 5, 2017
i trust this group to make the right health decisions for our 4 and 12 year old. ENOUGH SAID! also for the adults in our family, my beautiful wife and myself. much respect, wolf.
Jan 5, 2017
Super convenient for whole family dental needs!
Jan 4, 2017
Great place to take our kids for total dental care!
Jan 4, 2017
I have been going here for over 10 years along with my wife and daughter. We have always been extremely satisfied with the service and staff at Palmetto Smiles. Honest, friendly and fair are the 3 words that always come to mind.
Jan 2, 2017
Friendly staff, great dentist, and timely service.
Dec 22, 2016
Sandra and Mary Ann are wonderful!
Dec 21, 2016
All the doctors and staff at Palmetto Smiles are always patient and caring. I never stress about going to see my dentist. They are great!!
Dec 7, 2016
My child LIKES to go to the dentist. Thanks Dr. Raines!
Dec 1, 2016
Great service! I love the staff at Palmetto Smiles! I appreciate the friendly service that my family and I receive every time we visit!
Nov 29, 2016
Wonderful! I could not have been more impressed with the team at Palmetto Smiles and especially with Dr. Neiders. He clearly has a gift with kids - both of my shy boys warmed to him immediately. He introduced his potentially intimidating tools and accessories (face mask, dental loupes, latex gloves, etc) in a silly and nonthreatening way that my kids really enjoyed. Loved this dentist and all the staff we interacted with that day!
Nov 23, 2016
Great visit as always! I like the baking soda cleaning. You should tell more people about it. CAP
Nov 17, 2016
I absolutely love this office. The staff is wonderful, pleasant, and very professional.
Nov 15, 2016
Excellent experience every time! Caring staff! Would not go anywhere else!
Nov 12, 2016
My son had 4 teeth pulled today by Dr.Raines they gave him gas only he said he fell asleep and felt nothing ! Thank you for making this a great experience !
Nov 12, 2016
As always, the staff is always friendly, accommodating, and informative about Trey dental care.
Nov 6, 2016
5 stars every visit! All 3 of my kids love going to the dentist, and always look forward to going!
Nov 2, 2016
I love my dental/orthodontic office. I have just recently added Dr Hopkins to our list of doctors and have been very pleased. The offices have worked super together to help us.
Oct 28, 2016
Wonderful dentist!!!! We are very pleased with the treatment our children have received from all of the dentist and orthodontist at Palmetto Smiles!!!!!
Oct 16, 2016
PALMETTO SMILES IS TGE BEST DENTAL PRACTICE AROUND. IF U DON'T GO TO THIS DENTIST U SHOULD. DRS.CROSS, RAINES, GOMEZ, & NIEDERS WHOM EVER U GET YOUR IN GREAT HANDS!!!!
Oct 13, 2016
Great as always. They always take great care of all of my children.
Oct 5, 2016
this group is a family of individuals that are REAL! they are not phonies, cons or fake. in real time, they are the real deal.
Sep 29, 2016
I started taking my children to Dr. Cross' original practice on Bush River Road in 1997 and we have been patients of this practice ever since. My now 15 year old daughter sees Dr. Raines and we couldn't be happier with Palmetto Smiles. The entire staff is friendly and professional. They genuinely care about each and every patient. We're about to celebrate 20 years together!
Sep 11, 2016
Wonderful Dr.s and staff. My children always feel at ease when they have to be seen.
Sep 8, 2016
This visit was Victoria's first "big chair" experience. The staff handled everything very professionally and kid friendly. I loved that they explained the tools to my daughter and let her participate. She especially loved getting a new tooth brush and a prize! Thank you so much!!
Sep 4, 2016
We love Dr. Raines! Great job to the entire staff.
Aug 25, 2016
Dr. Raines is awesome! Thank you!
Aug 25, 2016
Dr. Nieders is an excellent dentist! Great staff at Palmetto Smiles - always professional, kind and always smiling! :-)
Aug 19, 2016
Dr. Nieders is very kind.
Aug 6, 2016
Dr. Nieders and the staff are wonderful.
Aug 6, 2016
My daughters love it here. We have always been seen at our appointment time and never have to wait. I love that they respect their patient's time. The doctor and hygienists talk to our children and help them feel comfortable during the process. It's an overall wonderful office!
Jul 7, 2016
My daughters love it here. We have always been seen at our appointment time and never have to wait. I love that they respect their patient's time. The doctor and hygienists talk to our children and help them feel comfortable during the process. It's an overall wonderful office!
Jul 7, 2016
Amazing staff! Made my sweet girl feel so extra special!
Jun 5, 2016
The staff and doctors at Palmetto Smiles are always do their best to make my son comfortable. He gets excited to go to the dentist and that makes me very happy!
May 27, 2016
Excellent care. Professional staff. Excellent attention to detail at every step of my child's visit. Highly recommend to other families.
May 18, 2016
I took my soon for the normal ortho and cleaning visits. We waited 30 minutes and never was called back. I asked the receptionist and she thought that he went back already. After being the 2 hours (for a routine visit) I went to check out. I did not see any of the dentist nor did they come out when I had questions. The lady taking payment had to go back and relay my questions, and that still did not prompt a visit from the dentist. I finally had the questions answered and set the next routine visit but was not given a reminder card nor was it printed on my receipt as usual. This was not a customer friendly visit to say the least.
May 16, 2016
I enjoy every time I come there. My mother brought me to see Dr. Cross when I was little and I have always had an amazing experience. Everyone is very friendly and it feels just like family. I moved away from that area in 2014 and I drive about an 1 1/2 hours just to continue my dentist care with Palmetto Smiles.
Apr 26, 2016
Great place with friendly staff!
Apr 14, 2016
We love everyone at this office! I can't imagine taking my girls anywhere else! Thank you all for being so sweet! You are all great!
Apr 14, 2016
My kids are always excited to go to the dentist!
Apr 12, 2016
Thank you for being so kind and caring to not only my child but their worried parent as well!
Apr 7, 2016
Everyone was great! Anna Kate has loved coming to the dentist since she was 2 years old!! Dr. "Rainbow" is the best!!!
Apr 1, 2016
Love Dr. Raines and the Staff!!
Apr 1, 2016
Thanks for everything! My teeth are straight and they look great! The braces were well worth it!
Mar 31, 2016
It was our first time seeing Dr. Nieders and we were very impressed. He was great with my 3 year old. We love Palmetto Smiles!
Mar 30, 2016
My son was extremely anxious for his appointment, and Sylvia was excellent with both he and myself. She was very patient, caring and sensitive to our needs. She treated us like we were most important. I greatly appreciated her and her sincere compassion. It not only eased my son's fears, but also our apprehensions. Dr. Raines was excellent as well. He spent time explaining things to both my son and myself, without rushing onto the next patient. He had a great 'bedside' manner! Overall, we had a wonderful experience, and will not be so apprehensive for future visits. Thank you!
Mar 24, 2016
Love coming here because of the friendly people and awesome hygienist. They do a great job.
Mar 23, 2016
Thanks for providing quick yet thorough services while helping my child feel comfortable!
Mar 17, 2016
Palmetto Smiles is highly recommended as the dental solution for children. The staff is always so helpful and kind.All physicians are very nice and knowledgeable, especially Dr. Raines.
Mar 9, 2016
This is a fun practice with wonderful employees. They make my kids feel comfortable and special every time.
Mar 4, 2016
They were so great with Marissa...even when she wasn't the best patient:)
Mar 3, 2016
I wish the staff was more conscientious of school age children getting back to school as quickly as possible regardless of the staff's affiliation with patients, friends, and family. I was greatly disappointed to see Dr. Raines holding a conversation with the father of a child while my two children waited for him to come over for their evaluations.
Mar 3, 2016
Y'all are always wonderful
Mar 1, 2016
Y'all are always wonderfu
Mar 1, 2016
I love that my nine years old felt comfortable enough to as she put it "discusses some concerns she had with her dentist! Thank you for empowering not guilty tripping us parents and our kiddos Palmetto Smiles.
Feb 25, 2016
Dr. Raines and his staff are amazing. My daughter is 7 years old and is Special needs and she is always so calm with the staff. That means a lot!
Feb 23, 2016
My dental hygienist was new, but she's a great new addition to the team.
Feb 21, 2016
Dr.Gomez has a great team and i really enjoy my visits
Feb 21, 2016
I have had the best experience here. My daughter was very worried about coming to the dentist, she wouldn't lean back in the chair her first visit. The hygienist was amazing and did the cleaning with her sitting up. After just 2 visits with this amazing staff they earned her trust and she did the whole cleaning like a pro this time. I have been really impressed with the level of care and compassion shown by everyone here.
Feb 18, 2016
We love Palmetto Smiles!
Feb 11, 2016
Dr Nieders is wonderful, he is so great with my children and they love him. So blessed to have a wonderful dental office for my children.
Feb 10, 2016
Special thanks to Dr. Gomez for filling my daughter's tooth and getting us on our way for middle school pickup!
Feb 7, 2016
from infants, to chidrens braces, to adults they are the best FAMILY dentisty i have ever encountered. and that comes from someone who has lived coast to coast. oldest child being 48 years old, four sets of braces on different children, currently raisng two of our grand children 3 and 11 years of age. a baby boy and an11 year old girl. it all stars with the REAL TIME staff that the customer first engages with, the people who man the phones and front desks. GRADE... NONE BETTER . kindness, to expert care you wont find better! i am a very candid person. don't kiss babies, don't need your vote, not running for anything and do not care if you like me. if you do not, live to learn to live with disappointment. no opinion just fact you will not find any denistry better! respectfully yours wolf.
Feb 7, 2016
Crystal did a great job with the cleaning. No pain or anything. And I really appreciate Jamie letting me get the molds for no charge.
Feb 5, 2016
Dr Neiders is fantastic! He is especially great with little ones!He knows just how to put their mind at ease by talking to them on their level and explains everything to them!
Feb 5, 2016
My children loving coming to see Dr. Nieders. The staff are very caring and helpful. Thanks to all for a wonderful experience every time we come.
Feb 3, 2016
We always have a fantastic experience with Palmetto Smiles. Everyone is wonderful, professional, timely, and my children LOVE going here!
Feb 3, 2016
I love the service that my kids receive from Palmetto smiles the staff make u feel welcome & the kids feel safe. The best kids friendly doctors I know. I would recommend anyone w/ kids that's afraid of the dentist 2 go see the team @ Palmetto Smiles
Feb 2, 2016
I was past due for my appointment and very nervous to go. I ended up having a great visit and everyone was so nice, caring and understanding.
Jan 30, 2016
The hygienist was amazing with my uncooperative 3 yr old! She did so well that he cooperated for Dr Raines, who knew just what to do and say!
Jan 30, 2016
I took my 7 years old son to Palmetto Smiles for his first orthodontic consultation. Dr. Hopkins and the staff were amazing! They explained everything in full detail to me so that I understood what we were doing and why. They also kept my son happy and calm. This is by far the best practice in the Columbia area and arguably anywhere!
Jan 29, 2016
It says something about the staff and Dr. Raines when your child comes out smiling after their visit
Jan 28, 2016
We absolutely LOVE LOVE LOVE Dr.Neiders and the staff there! We could not be happier. You all are incredibly patient with my children and you know how to make them feel safe, special and cared for! You make coming to the dentist something to look forward to! Ms. Sylvia, Ms. Jerry and Dr. Neiders go above and beyond the call of "duty" and we just appreciate what you all do for us!
Jan 27, 2016
Great practice!! Has served my children dental needs for years and have always provide top notch service and care.
Jan 26, 2016
Palmetto smiles is an awesome family friendly place that is great with their patients and takes the time to treat and make sure each patient is very well taken care of. It Truly is a 5 star place for all dental needs for every family
Jan 26, 2016
Dr. Neiders and his staff are very welcoming, upbeat, and patient. Theu introduce kids to the dentist with a very positive experience.
Jan 24, 2016
The doctors and staff are first class !! Thank you Dr. Raines for taking such great care of my Ashley !! She loves your office !!
Jan 21, 2016
Our whole family loves Palmetto Smiles.
Jan 20, 2016
Dental hygienist was great. She was very patient and understanding.
Jan 19, 2016
Great group! The triage person could be educated on disability educate, so she does not dismiss what disabled people say.
Jan 15, 2016
Everyone is always very friendly! I love the TVs at each station!
Jan 13, 2016
I hate going to the dentist, but I love Dr. Gomez. She calms my anxiety and is very patient with me. I appreciate her and her staff. I can't imagine going to another dentist. Sandra always helps me understand my billing and is very personable. I recommend Palmetto Smiles to my friends and clients.
Jan 7, 2016
Love the Doctors and staff here. Very friendly and helpful.
Jan 7, 2016
Great dentist (Dr. Nieders) and professional staff! Always a pleasant visit for my daughter. Thank you!!
Jan 6, 2016
It was a great visit until, I went to get my teeth cleaned and the lady stabbed my tooth with the dental pick which caused great pain and did not spologize!!!
Jan 5, 2016
I love my dentist and all the hygienists that work in this office. Super people and super service!!
Jan 5, 2016
Everyone is always so friendly. Care is excellent.
Jan 4, 2016
:) Love this office. Dr. Nieders has a true gift for pediatric dentistry and for getting little, anxious patients to comply!
Jan 4, 2016
We love Palmetto Smiles! Knowledgeable, friendly, great service.
Dec 23, 2015
It's always a positive experience to visit Palmetto Smiles!
Dec 23, 2015
Please get Jacob's correct email address. I keep getting all of his messages. I have tried calling and emailing in the past to get this fixed. Please remove lakishag@bellsouth.net from his account.
Dec 23, 2015
Let me know if u take my insurance so I don't find out later that you don't.
Dec 23, 2015
Great service, friendly staff, and wonderful patient-centered care.
Dec 20, 2015
Great customer service, friendly staff
Dec 20, 2015
Great service, friendly staff, and would recommend to everyone. The dental staff makes you feel right at home and comfortable.
Dec 19, 2015
It was great experience and my 2 year old left excited.
Nov 13, 2015
Was really pleased with the interactive and child-friendly staff. Dr. Nieders was very good with my daughter, helpful and informative.
Nov 9, 2015
When your children say they can't wait to come back to the dentist, I think that says it all!
Nov 7, 2015
Everyone always treats both of our boys great! Great staff. Kudos to Shelly for being so helpful and explaining everything about the braces when Brysen got his.
Oct 17, 2015
Great experience and excellent staff!!!!
Oct 2, 2015
For an older patient that can hardly hear the experience was excellent and my teeth feel great!
Oct 1, 2015
Gammon was petrified the whole time & the whole staff remained so patient & loving the whole time! Thanks for that!
Sep 14, 2015
caring, excellent dental extraction. left knowing what has to be done to keep my teeth in healthy condition.
Sep 14, 2015
Dr Raines and the whole staff made us feel at ease and helped us understand everything we needed to know. Super friendly place!
Sep 10, 2015
We love coming here for Noah and Juliana's checkups. The staff are always so welcoming and make the kids feel comfortable. The kids love coming to have their teeth cleaned. We recommend Palmetto Smiles to all of our friends!
Sep 5, 2015
I have never in my life been to such a beautiful, warm, welcoming, Spirit-filled, and professional office.
Aug 17, 2015
Great service and wonderful people!!
Aug 17, 2015
Your team was wonderful! We had a great experience.
Aug 10, 2015
Great experience for children and their parents! Loved the atmosphere and the team!
Aug 10, 2015
Everyone was great with my 2 children but I was disappointed that you guys are not "In Network" with any dental insurance companies. For procedures that are normally free of charge, you have to pay the 10% that the insurance company does not cover due to you guys not being affiliated with ANY insurance companies. I wish this could be changed.
Aug 10, 2015
Great staff, beautiful office.
Jul 20, 2015
This was Camryn's 1st dental appt and it was such a wonderful experience. Everyone was so welcoming and warm. We are so excited to be coming to Palmetto Smiles!
Jul 17, 2015
Thanks for all of the positive attitudes and smiling faces!!!
Jul 16, 2015
The pediatric practice is great? They are nice, respectful, and knowledgeable about Cerebral Palsy. Thank you!
Jul 10, 2015
Rob was there for a cleaning, but he only was with the dental hygienist about 5 minutes. I am not sure any true "cleaning" happened. He said she brushed his teeth. That was it. The previous time we were there, there was more attention to plaque removal and more education for the parent (the little form was filled out with problem areas.) I was honestly disappointed, and I hope that our next visit is much more thorough or we will need to look elsewhere for a pediatric dentist/hygentist. One bad visit won't send me looking after one VERY good visit, but it does have me concerned.
Jul 9, 2015
Aili screamed from the time she entered the waiting room until she left. i really am sorry about that, but your team was amazingly helpful and supportive and kind to her despite it all. thank you!! (she just turned 3)
Jul 1, 2015
I love palmetto smiles!!!!
Jul 1, 2015
Nice and friendly as always
Jun 30, 2015
Nice and friendly as always
Jun 30, 2015
Nice and friendly as always
Jun 30, 2015
This was the fastest appointment ever! Thanks for running on time and seeing my boys promptly. With care and helpfulness as usual!
Jun 24, 2015
It was such a quick and pleasurable visit. Colin loves the dentist and I believe it's because of how sweet and nurturing the staff is!!
Jun 18, 2015
You serve all of our family of all ages.
Jun 16, 2015
We love love Palmetto Smiles! Our family moved to north Augusta and we continue to take our son to these great dentists. Great care and incredible patient rapport!
Jun 12, 2015
We always have a great experience at Palmetto Smiles! My daughter is always excited to come to the dentist!
Jun 3, 2015
All of the staff and dentist are very nice and prompt. My children's love the dentist office because of such great people. Thank you
Jun 1, 2015
Our experience was wonderful! My son was not the best patient as he was nervous and shy but the staff was just incredible and patient. Thank you!!
May 30, 2015
Love this experience as always!!!
May 30, 2015
I have referred friends to ya'll; have always been treated well. Staff is professional,friendly and caring. Thanks for all you do! David W. Black
May 30, 2015
We LOVE Dr. Raines!!!!!! He is always so nice and very caring and compassionate!!!! We could not ask for better care:)
May 30, 2015
I am always pleased at the care all 5 of my children receive from your staff. And I am extremely excited how well things are progressing with David's braces. He looks so good already. Thanks to everyone at Palmetto Smiles!!!!
May 27, 2015
After my children are done I usually see the dentist. This time I did not. I also did not get a report on how well they had been keeping their teeth clean. The lady that worked on my youngest child was not very nice to her and poked her gums quite a bit. maybe she has been "in the business" a bit too long???? She tends to be a little rough as both of my children have told me as well as their friends that have braces and who are also patients of Palmetto Smiles.
May 27, 2015
We have always been very satisfied with everything at your office and will continue to be clients for many years to come.
May 22, 2015
Great experience! I live approx an hour away and the office allowed for just one visit to bond my child's tooth after an injury; convenient and very much appreciated in that it was all done the same day. Everyone was exceptionally nice and seemed to enjoy their jobs. Receptionists was especially genuinely pleasant, which seems quite rare these days.
May 22, 2015
Never had any problems. Kids love them
May 16, 2015
words are empty, actions are in real time. the interaction of the entire team earns the highest complement that i can give for 10 year old and the two year old, much respect. wolf polak and family.
May 15, 2015
Always a great experience!
May 13, 2015
Victoria enjoys going to see Dr. Nieders and staff. The dentist appointments are very pleasant.
May 13, 2015
Gina was awesome. She was patient and explained every process to our daughter who had a great deal of anxiety with her visit. Dr Raines is an incredible pediatric dentist and has been more than accommodating. Great service from the staff!
May 7, 2015
I have a special needs child and the staff is well trained to work with these children.
May 6, 2015
As good an experience as a trip to the dentist can be.
May 5, 2015
Dr Neiders was so good with my timid 5 year old. He was relatable and acted silly so she would relax and smile. He explained everything he was doing and all the tools he was using. He distracted her by "counting" her teeth while checking them. He explained everything very well to me at the end as well. The hygienists are so sweet and loving too!
May 2, 2015
Dr Gomez and Heather were both so kind, informative and caring. Dr Gaines took time over the weekend to call me and assure me your office could help me. Having a dental emergency over the weekend is never ideal but your office did everything they could to ease my worries. Dr Gomez compiled a treatment plan for me that will hopefully make my smile strong and beautiful. For someone like me who has had a lifetime of dental issues and much anxiety because of it Dr Gomez, Dr Raines and Heather were exactly what I needed. Thank you all very much. I'm happy to say the Sardina family has new dentists at Palmetto Smiles.
May 1, 2015
Great visit. 1st time patient and I look forward to many more visits.
Apr 28, 2015
My children LOVE going to the dentist because the staff make the appointment FUN for children. Excellent practice all around!
Apr 27, 2015
We drive from Orangeburg because the experience is so great for our kids. Our littlest one is scared of dental visits and she always leaves here happy and relaxed!! I would (and do) recommend it to everyone who asks.
Apr 25, 2015
Always a pleasure going there for my daughters teeth.
Apr 24, 2015
My son and I were highly impressed again by your clinic. Gina was awesome and made him feel at ease and relaxed during his exam. Thank you so much! We highly recommend.
Apr 24, 2015
This is "hands down" the best office I have ever experienced. They individualize care for each child and always take time to tell about the visit and discuss future dental needs with the parents. They are always on time. My kids love going to dentist appointments! Thank you Palmetto Smiles!
Apr 24, 2015
All the doctors and staff are excellent. All 4 of my children have seen this group since they were 15 months. They make each dentist visit a treat and cater to the needs of each child individually. Both the doctors and staff give each child their individual attention and they take time to talk to the parents about the visit and dental needs of each child. We love this practice!
Apr 24, 2015
I have referred family and friends because I love you guys! Most well organized office I have ever been to! And everyone is so friendly!
Apr 23, 2015
I have never been happier! I can't imagine seeing anyone else for my dental needs. Dr. Gomez is not only professional and knowledgeable but personable - I always feel like she is genuinely interested in hearing about my life. The staff is phenomenal from the minute you walk in to the minute you check out. Will be a lifetime patient. Thank you for all you do!
Apr 21, 2015
The entire staff is wonderful... from the front office staff, to the hygenists, to the dentists. My boys enjoyed the whole experience. (And the video games and prizes didn't hurt either.)
Apr 15, 2015
The environment and staff at Palmetto Smiles are both welcoming and friendly! We always feel at home here and feel confident that our dental needs are well taken care of!
Apr 11, 2015
We love you! Both of my children have ben coming for years and both went through orthodontic treatment with beautiful results! Would and do recommend to anyone!
Apr 10, 2015
I have never been so happy at a dentist office. The staff is more than caring and it shows. Not only do they speak kindly, but they always do their best to meet every request. We are very happy here!
Apr 8, 2015
I have never been somewhere with more pleasant staff and so willing to accomodate
Apr 8, 2015
Dr.Neiders is fabulous with the kids!
Apr 7, 2015
Our daughter said the Dr that saw her for her latest appointment was great!
Apr 7, 2015
Excellent Experience As Always
Apr 7, 2015
We really like Palmetto Smiles but sometimes other parents allow their children to terrorize other patients. Your office does an excellent job of providing a play place for children but their parents allow the children to climb on chairs and run throughout the office screaming.
Mar 25, 2015
The dentists and dental hygienists here are very welcoming and do a good job of explaining my individual dental situation. I always feel well taken care of when I leave the office.
Mar 21, 2015
Overall great experience as always
Mar 20, 2015
Staff is so Great !! They make my child feel at ease, Dr. Rines is so great with my child, I would not want to go anywhere else. Thank you palmetto smiles.
Mar 17, 2015
First visit,first impression. .. waited too long in waiting room, over 30 mins past scheduled appointment. Staff was friendly, dentist was nice
Mar 17, 2015
The providers and staff at Palmetto Smiles are truly amazing! Everyone is top shelf and seeks to make your routine cleaning an appointment that you do not fear, but look forward to keeping. Should you require any extended services, they empower you with their knowledge and help you (or your child) overcome any fears or anxiety that might be present. The office setting is one that makes you feel as though you should take your shoes off as you enter the door as if coming home to be greeted by family.
Mar 14, 2015
Love all the ladies who work on Dr. Gomez' team.
Mar 6, 2015
We absolutely love Palmetto Smiles. Always a pleasant experience. Love all the staff!
Mar 5, 2015
From the front office to the dental chair...everyone at Palmetto Smiles takes very good care of me!
Mar 5, 2015
I can't say enough good things about Palmetto Smiles! From the moment you walk in the door to the time you leave, you feel like family! Evette did an amazing job making my son feel comfortable during his cleaning and she did a great job explaining everything in a kid friendly way. Sylvia was great in making him feel comfortable as well during the X-Rays. Dr. Neiders is wonderful at explaining things to both my son and I. Every staff person is super friendly and just makes us feel so welcome!
Mar 4, 2015
We always have great service there:) You have a wonderful staff!
Feb 28, 2015
Had as much fun as you can have going to dentist.
Feb 27, 2015
Always a great experience when we come in!! Thank you!
Feb 22, 2015
Wonderful treatment of our 5 yr old that can be a little hesitant at times. Such patience and kindness from everyone!!
Feb 21, 2015
As a parent I have always been so pleased that neither of my kids despise visiting the dentist. They have always enjoyed their experience at Palmetto Smiles. Thank you for doing a great job and keeping my children's teeth in good health!
Feb 20, 2015
Dr. Nieders is awesome with children. My young children are very nervous about going to the dentist and he makes it a fun experience. Highly recommend!
Feb 18, 2015
Chris has been going to Palmetto Smiles for many years. He is Downs and loves the team there and they show him great love back. I have always been respected and shown love and care also.
Feb 17, 2015
Chris has been going to Palmetto Smiles for many years. He is Downs and loves the team there and they show him great love back. I have always been respected and shown love and care also.
Feb 17, 2015
Office was very clean and pleasent. Staff was very friendly. However, I thought that the charge of $82 for a consultation fee was a bit ridiculous. Xrays were done at another Dentists office and forwarded to this office since the other dentist will only do cleanings for small children. We already knew work needed to be done. To charge $82 just to look at previously taken xrays so we could make another appointment to get work done was higher then I feel it should have been. Otherwise, service and office was great experience.
Feb 13, 2015
Dr Jamie is Amazing! Thank you for all that you do.
Feb 11, 2015
Dr. Raines and his staff is awesome!
Feb 10, 2015
The service we receive in the back is alway exceptional. This is the second time I have had to sit in the waiting room for more than 45 minutes to be called back. My appointment was origonally scheduled for 4pm but I called at 2 to see if we could come in earlier, she told me she had opening at 3:30. Sat from 3:25 to 4:15. If they don't think they can get us back early please just don't tell me to come in. It is really tough to keep two young kids occupied for that long.
Jan 28, 2015
We got there at 7:45 for our 8:00 appt. The door was locked and the. We were not taken back until 8:25. Which was a little frustrating esp to watch many people who came in after us be taken. I was later told it was bc out chart could not be found. Are those not pulled the day prior? Once back everything was excellent
Jan 28, 2015
Dr. Nieders is an excellent pediatric dentist! He explains the equipment in kid-friendly lingo which decreases their anxiety...along with his kid-friendly humor!
Jan 23, 2015
We love Dr Nieders, he is very caring and loving and shows us the upmost respect. His understanding and care is appreciated beyond words.
Jan 23, 2015
Would highly recommend Palmetto Smiles!
Jan 22, 2015
Like always, Palmetto Smiles did a great job. The only thing I would like to see done better is the wait time.
Jan 22, 2015
My sons experience was a little different for the very first time ever, he didn't seem to be pleased with the dental team that saw him at this visit. He said they were not as gentle as they normally are and he bled quite a bit (even in his shirt) all from having his regular 6mths cleaning. This is the first comfortable experience he has had since he has been a patient of Dr. Cross. (at least 12 years).
Jan 21, 2015
It gets frustrating to hear the doctor and the hygienist talk back and forth, but they don't relay anything to me. I find out what is going on when I get to check out. I think it would be very helpful if they communicated more with the patients.
Jan 20, 2015
Always a great place, with a great staff and atmosphere. I did have to wait over 10 minutes to be checked out.
Jan 19, 2015
I am very pleased with Palmetto Smiles. I was a patient of Dr. Cross as a child and now my children go to him as well. My children enjoy going to the dentist just as I did.
Jan 17, 2015
Friendly staff, great experience!
Jan 16, 2015
I always appreciate your promptness. Also, the care that our daughter receives is always top notch!!
Jan 15, 2015
Great Dentist! I was refered by a friend to Palmetto Smiles and they did not disappoint. They were very good to my children and made them feel at ease! They love their new dentist!
Jan 15, 2015
Nice facility, friendly staff. Thanks!
Jan 9, 2015
Although I make quite the trip my dental visits, I doubt I'll be looking for better dental service any time soon or unless I absolutely have to.
Dec 30, 2014
I love the way the staff relates with my 2 1/2 year old granddaughter. She seems very comfortable
Dec 28, 2014
My kids are always excited when they have a dental appointment!
Dec 24, 2014
We love the staff at palmetto smiles!
Dec 24, 2014
I am always pleased with the services received when visiting the office. Everyone is friendly and conducts business in a professional manner.
Dec 24, 2014
Wonderful, professional dental office!! Would highly recommend Dr. Nieders!
Dec 10, 2014
Adam coming to Palmetto Smiles over the years has been a wonderful experience. We have never dealt with a kinder or more professional group of people. Due to Adam's cerebal palsy going to the dentist at first was a real challenge. Because of the patience and kindness shown to him he learned to relax and get over the fear. Coming to Palmetto Smiles over the years has been a wonderful experience.
Dec 10, 2014
Mason had a great, no stress cleaning and left very content with his cleaning.
Dec 10, 2014
Very friendly staff. They take the extra steps to make your children feel comfortable, welcomed, and even special. My children enjoy the experience. Thank you for that.
Dec 2, 2014
I only say 'I am not sure' I would refer family and friends as this is Tate's 1st visit. We had to wait over 20 minutes past our scheduled time to get back into the office. The young girl that took us back wasn't super friendly but the hygientist was awesome!
Nov 30, 2014
Very patient with a little boys fears
Nov 21, 2014
Dr. Neiders does a great job with our kids. Top notch!
Nov 20, 2014
Great team! You make all your patients feel welcome and you take the nerves out of going to the dentist. Thank you for taking care of my teeth!
Nov 18, 2014
Dr. Raines and his staff were very sweet and took the time to answer all of our questions. He made us feel confident and comfortable on the procedure that needs to be done. They are out of our network but it may be well worth the extra money which is not far off with our in network provider. They care a lot about the children as well as the parents.
Nov 14, 2014
Dr Raines is awesome!!!! We could not ask for better care and everyone is always so nice and compassionate!!!!!
Nov 12, 2014
We always love to see Dr. Raines as well as all of the palmetto smiles team!!! Always such wonderful care and compassion from everyone!!!!!
Nov 12, 2014
We love the expert care that we get from the staff at Palmetto Smiles. We also feel the love from the staff who have been there consistently for the past 7 years we have been coming.
Nov 7, 2014
Special needs child He has no fear of the dentist and enjoys going.
Nov 4, 2014
Thanks for being so accommodating with scheduling, I really didn't except to get appointment the next day when my children wanted to move the appointment due to test and school work. 13 years we have been your patients and continued to be impressed!
Oct 31, 2014
I love Palmetto Smiles and Dr.Raines is awesome and explains everything in detail. The Staff is TERRIFIC!
Oct 17, 2014
I am so glad we choose Palmetto Smiles over another Dental Office. The staff is so nice and understanding. They take time to explain every procedure to my son. We are in good hands at Palmetto Smiles! I feel very comfortable with the level of care we are receiving at Palmetto Smiles. I also appreciate them taking the time to visit Midway Elementary to talk about dental hygene with my Kindergartener and second grade child. It is nice that they support our local community and our children.
Oct 16, 2014
My child looks forward to going to the dentist!
Oct 16, 2014
Any options for financial payments were not discussed. Additional treatments were quoted for Sydney which would be a large $$ amt but not sure what we can do. Chandler had wisdom teeth out this summer which used a majority of our HSA money. If there are payment options it would be good to hear. We may need to look into a less expensive practice since it seems our girls seem to need a lot of things done. Thanks.
Oct 13, 2014
Not sure what you mean by financial options. I've always just been told how much I owe and that is what is expected to be paid at that time. With wisdom teeth being taken out this summer most of our HSA money was used up.
Oct 13, 2014
I love that my daughter feels comfortable going back to get her teeth cleaned without me!
Oct 10, 2014
Good I feel calm and relax
Oct 10, 2014
So thankful I decided to try out Palmetto Smiles!
Oct 8, 2014
My experience with Palmetto Smiles is totally positive. The staff is personal and knowledgeable. They take the time to answer questions. Dr. Gomez knows what she is doing. My visit to the dentist gets an A+ grade.
Oct 7, 2014
Great environment and caring staff for children. My daughter always looks forward to her visits.
Oct 7, 2014
Great office! Love the doctors and staff! Friendly and wonderful with my babies! I highly recommend Palmetto Smiles!
Oct 6, 2014
Its always a good experience no wait time and great service
Oct 1, 2014
A wonderful experience, as always! Thanks to an amazing staff of friendly hygienists and dentists, my children never dread their appointments! Thank you Palmetto Smiles!
Sep 27, 2014
The staff is always so friendly and sweet to my girls. I am thankful they have had such a wonderful experience at such a young age. Thank you!!
Sep 24, 2014
What an amazing dental team!! They take such incredibly good care of our daughters.
Sep 23, 2014
My boys and I love coming to this office. From the front office staff to the doctors, they are always friendly and courteous. They all make a great team, and make it a joy to go to the dentist. Thanks!
Sep 20, 2014
Always a wonderful experience thank you!!
Sep 19, 2014
The Palmetto Smiles team are very professional and knowledgeable. I have (2) generations who are patients of the dental practice and would highly recommend them.
Sep 18, 2014
I am always pleased with the care all of you provide for all 5 of my children.
Sep 17, 2014
You all are always fantastic! Keep up the good work!
Sep 16, 2014
We always have a wonderful experience when we come there.
Sep 11, 2014
They are our family dentist. All ages
Sep 11, 2014
I had taken my son to a previous dr which is 2 min. Away from my home he was a little over 2 years old. they did not comfort my baby at all or made him feel at ease., had a aweful experience. This office is 30 min. Away from my home and this was our first visit and I absolutely love love your team from all the women to Dr. Raines you guys did an amazing job and I wouldn't want to go anywhere else, thank you so much to all of you for helping my Logan feel good and better about the visit. Thank you, you are all awesome. KM
Sep 11, 2014
Always a good experience!!
Sep 11, 2014
Very pleasant experience.
Sep 8, 2014
I'm so thankful I found you.
Sep 7, 2014
Dr. N was great! Love the personality of your employees. My son felt comfortable and had a wonderful experience.
Sep 2, 2014
He has a wonderful sense of humor and makes it a fun experience for them. They actually enjoy going to the dentist!
Aug 29, 2014
The whole staff is SO sweet and caring! They are all so great with children. My son (and us) always feel so at ease when we're there :)
Aug 29, 2014
Amy was absolutely wonderful. This was the first time my daughter would sit in the chair for teeth cleaning. Amy and the other staff members congratulated my daughter and it made her feel very special. The princess head piece was an added touch! Thank you for making this the best experience for Tama!
Aug 28, 2014
It is upsetting to have charges above and beyond what my insurance covers when cleanings are suppose to be fully covered
Aug 27, 2014
Always happy with our visits.
Aug 26, 2014
You are our family dentist. At one time the age range was 10 years to 90 years in age. Thanks,
Aug 22, 2014
My 3 year old daughter was not as excited to get her teeth cleaned this time compared to her last time. But the staff did an amazing job with her considering how much she did not cooperate. Would recommend to anyone!
Aug 21, 2014
kind, patient, pros. respectfully yours wolf
Aug 16, 2014
Thank all of you for your excellent service!
Aug 15, 2014
Thank you SO much for helping Wade ease into his first real teeth cleaning and xrays! He was nervous but thanks to your staff's pediatric expertise he had a great experience. Many thanks from this grateful mom!
Aug 14, 2014
This was our first appointment with your office and I was beyond impressed. Customer service is an obvious key part of your culture but what was quite shocking was witnessing the comradary in the office. You don't go into many office environments where everyone is in a good mood, you hear laughing, teasing one another, and geniune care and respect. Before meeting Dr Nieders I was sold that we were in the right place from that alone. Dr Nieders was as equally friendly and very thorough. My son has seen the same dentist since he was in kindergarten.I have never met her or had the opportunity to have one conversation with her. Not only did I get introduced to an incredible staff with magnetic personalities, I got to see pictures of my son's teeth for the first time. Silly, but that meant so much to see and hear directly from the doctor that all is well.I am 100% confident that if all is not well in the future the issue will be addressed with 100% professinalism and care. Thank you!
Aug 14, 2014
Every trip to Palmetto Smiles is just a pleasure! Everyone is so kind to my children! We are blessed to have been directed to your practice!
Aug 13, 2014
My appointment was spot on!
Aug 11, 2014
I absolutely LOVE this office. The only thing I would change is how how the follow up appointments are made. There is no choice of day or time with the current system so I always have to rescedule the appoitment. It might be easier if the appointments could be made at check out instead. Other than that I have no complaints. I really wish there had been an office like this when I was young. Keep up the good work!
Aug 11, 2014
Our toddler son did a face plant on our hardwood floors and knocked a tooth loose. Even though he hasn't been seen by a dentist yet and isn't a patient (his big sister is), Dr. Nieders called us back after hours. We were relieved to talk to him, and he saw us immediately the next morning. The patient service and bed side manner are excellent.
Aug 2, 2014
I had 2 appoitnments. The first one was at 11. The second was at 1120. The dentist did not even come into the room until noon. That is 1 hour past the first appointment. If they are that behind, they should explain that when you sign in and give you the option of rescheduling. No one came into the room to tell us what was going on. So we sat there for an 1 with 2 hungry toddlers. This is awful customer service. If it occurs again, we will find another dentist. It has not been like this in the past, so I hope it won't be again.
Jul 30, 2014
I always enjoy seeing the staff and I especially like seeing and talking to Sandra at the end of the appointment! Smile.
Jul 25, 2014
Great experience for my first visit. Everyone on the staff was friendly and helpful.
Jul 25, 2014
Love this office......so much fun to play while you wait.....love Aunt Sylvia and Dr. Cross
Jul 25, 2014
Great group of people....not afraid of going to the dentist. .....love Aunt Sylvia and Dr. Cross
Jul 25, 2014
Fast and Friendly staff. Can't believe how fast we were in and out. They always prepare you before your next appointment what you will owe. They go out of their way to make you feel special.
Jul 25, 2014
Dentists and the staff are always wonderful. Just waited a lot longer than I have in the past. I know it happens, just hard to keep two children occupied for 45 mins in the waitng room. Still good experience.
Jul 25, 2014
Great with my adult daughter with special needs.
Jul 23, 2014
Best experience. ...Love the entire staff and am very thankful I have such amazing providers to care for our kids! Thank you for all that you do.
Jul 22, 2014
The staff is always courteous and friendly! The wait time is very minimal which is nice with children! It's always a pleasant experience at Palmetto Smiles!!
Jul 19, 2014
Thank you so much for fitting me in. Dr. Gomez did a great Job on my veneer '
Jul 18, 2014
Great service! We love the Palmetto Smiles family! :}
Jul 16, 2014
Wonderful first experience at Palmetto Smiles. Heather and Dr. Gomez were awesome!
Jul 15, 2014
The lady I had was eccelent.
Jul 13, 2014
As a parent I always leave thankful for the devotion to my child's comfort level and setting an early example to keep her mouth healthy from here on out.
Jul 11, 2014
This was my daughters first visit at Palmetto Smiles. We came in for a routine cleaning and had a concern about her front 2 teeth. Dr. Raines addressed all of my concerns and discussed all options for treatment. Very helpful.
Jul 10, 2014
This is Kaylee's mom and after her appointment yesterday her jaw hurt and is still hurting today. She said her jaw locked during the cleaning and felt that the technician was not interested in her discomfort. Kaylee stated that the tecnician's tone of voice did nothing to calm her nerves. This is Kaylee's 2nd experience on the adult side since she is now 17 and she is not looking forward to going back.
Jul 10, 2014
We have always had a great experience!
Jul 7, 2014
Dental assistant told my mom I needed braces when they actually were meaning my sister was ready for her braces. My mom was really confused until she started reading the name on the estimate and asking questions. The assistant that took my bite wings was not very gentle and kinda rude.
Jul 7, 2014
Sylvia Meetze is the best!
Jul 5, 2014
Thanks for being so welcoming and thorough with your explanation.
Jul 5, 2014
Would highly recommend Palmetto Smiles.
Jul 2, 2014
Would highly recommend Palmetto Smiles.
Jul 2, 2014
Had a wonderful visit. Would highly recommend Palmetto Smiles.
Jul 2, 2014
Had a great visit. Would highly recommend Palmetto Smiles.
Jul 2, 2014
Always a pleasure to go to the dentist at Palmetto Smiles! Your staff is always friendly and helpful and your facility is always clean and organized.
Jul 2, 2014
I love going to Palmetto Smiles!
Jul 2, 2014
We always feel welcome at Palmetto Smiles and always feel like we are sincerely cared for by the entire staff! The hygienist is always so gentle and caring for my three year old...and Dr. Raines is the BEST!! Definitely THE place to come for pediatric dental care!!
Jun 29, 2014
Dr. Raines, Gina and Sylvia are AWESOME!!!
Jun 28, 2014
Dr. Raines and Gina are awesome!
Jun 28, 2014
Great doctors and staff! I have a child with special needs who gets extremely anxious at dental appointments but everyone at Palmetto Smiles has always treated her with extra patience and kindness.
Jun 26, 2014
Thanks so much for another enjoyable experience. Best regards, Andrew Brooks
Jun 24, 2014
We always refer our friends who are looking for a great dentist!
Jun 22, 2014
It would be great to email a form to update info prior to the appointment. I felt like we would have been out of the office even quicker if I could have brought the form already filled out.
Jun 20, 2014
Love how the kids get a prize and get to play video games
Jun 19, 2014
Really great experience. I had been to another dental office prior to coming here and definitely felt more welcomed here.
Jun 19, 2014
I first brought my son to your practice because I had heard great things about Dr. Nieders, and on our first visit he was seen by Dr. Nieders as I requested. I have attempted to make his subsequent appointments with Dr. Nieders, and each time I am assured by your staff that the appointment is with Dr. Nieders, but each time I arrive to find that my son will be seen by another dentist as if I had asked for no more than be seen by any dentist in the practice. If that’s what I wanted, I would have said that any dentist will do. If your practice prefers not to consistently assign the same dentist to the same patient on each visit, then your staff should be candid with your patients about this practice rather than providing false assurances. That is my only complaint about your otherwise excellent practice, but it is a major one.
Jun 17, 2014
My daughter actually looks forward to her dental visits- which says a lot.
Jun 16, 2014
My children LOVE your office and that is after my daughter has had multiple cavities filled. Y'all make us feel very special and we appreciate your wonderful staff!
Jun 14, 2014
Wonderful office- always have great experiences!!
Jun 11, 2014
I've had a great experience every time I've visited!
Jun 11, 2014
I was very pleased with the visit. My children seemed very comfortable and the staff was excellent
Jun 11, 2014
My treatment was very good. I have had many bad experiences with dentists. Dr. Gomez helped diminish much of my anxiety. I would recommend her to others seeking a dental provider
Jun 5, 2014
We love our Dentists!!!! and their Staff!
Jun 5, 2014
My son had already been to another dentist and had such a bad experience he would literally shake and cry hours before he went and it got do bad he would not tell us when his mouth was hurting. We came to palmetto smiles this week. I was very shocked I called and told them my son was had a toothache and he had never been seen there before they scheduled us for that day. The appt was so much different they went above and beyond to make him feel comfortable. He left the office with no tears and said he loved his new dentist!!!!
Jun 4, 2014
Love the staff! Dr. Nieders is great with kids!
Jun 4, 2014
Dr. Nieders was so great with the kids. He put Aili at ease for her first apt. I was very impressed! Everyone else was exceptionally nice as well. thank you
Jun 3, 2014
Every one was wonderful and the visit greatly exceeded my expectations!
Jun 3, 2014
My 6 year old son actually gets excited when I tell him that it is time to go to the dentist! Although there are other pediatric dentists closer to where we live, we would never go any place but Palmetto Smiles. The dentists and hygienists are so knowledgeable and also have incredible rapport with their patients. You guys are the best!!
Jun 1, 2014
Great 1st cleaning for Charlie! The staff are all so great. My kids love coming to see Dr. Rob!
Jun 1, 2014
thus was oyr first experience w Pediatric Dentistry... i was VERY impressed & pleased
May 27, 2014
We had an exceptional visit today. I was very pleased with the outcome and so Annie!
May 26, 2014
We had a great experience. Dr. Cross and all of his staff were so great with both of my kids. They made them feel at ease and actually enjoy visiting the dentist!
May 23, 2014
OUTSTANDING STAFF AND SERVICE! KIM WAS AWESOME MAKING ME FEEL VERY COMFORTABLE AND AT EASE; DID A GREAT JOB. APPRECIATED EVERYONE'S KINDNESS AND PROFESSIONALISM.
May 22, 2014
It was an amazing first visit. The clinic is very nice, and the Assistant (I apologize for not remembering her name) and the very tall Dr. N (I seemed to have forgotten his name as well :-( ) were both very nice and thorough. The visit was one of the easiest, and I have no worried about my 2yr old being a patient. She actually had fun. :-)
May 21, 2014
My 4 year old is a bit of a drama queen. The staff handled her with great care and understanding. She gets so excited to go to the dentist. She even asked if she could go every day before school! We love Palmetto Smiles!
May 20, 2014
They let my 22 month old daughter play and enjoy her time there. One of the ladies even took her on a little walk while I waited with my older daughter. I would definitely recommend Palmetto Smiles!!
May 20, 2014
Our experience was wonderful! My son is very shy and was not interested in his first visit to the dentist. Once we arrived, he was greeted with stickers, prizes, a new toothbrush, and wonderful staff!! He loved being able to sit up while having his teeth cleaned, too! Thank you for your patience with him.
May 17, 2014
The dental team does a great job, and my child looks forward to his visits to the dentist to see Dr Nieders!
May 14, 2014
I truly appreciated every person we can in contact with at your office. Thank you so much
May 7, 2014
Dr. Gomez and staff are kind and compassionate! My son's first dental appointment was perfect, he was a little afraid and they worked with him until he was comfortable and ready for his exam!
May 7, 2014
I love the atmosphere and they really make the children/parents feel comfortable and explain thourghly what they are doing! Extremely satisfied
May 6, 2014
We refer all our friends to you and we pass a lot of dentist offices before we get to yours.
May 6, 2014
Thank you for the great care and fantastic smiles.
May 6, 2014
We are blessed to have you caring for our six children.
May 3, 2014
A lot of pain/bleeding after cleaning
Apr 29, 2014
Very painful cleaning this time.
Apr 29, 2014
Always a good experience for my child. I have a special needs child and the staff has always "gone the extra mile" to make him comfortable.
Apr 29, 2014
We love Palmetto Smiles. My kids are always comfortable going and my 3 year old LOVES going to the dentist. I have never seen a child so excited to have his teeth cleaned but I know it is because of the wonderful atmosphere provided by the entire staff. The treat machine and video games may be another reason! ;)
Apr 25, 2014
Dr Raines was very kind to my children and very helpful in answering all of my questions! Very sweet people over there!
Apr 24, 2014
Everyone at palmetto smiles is always very pleasant! I always look forward to going to the dentist and it's always been so convenient that the adult and pediatrics are located in the same office not like most dentist where they have different offices. It's easy for me to make an appt for me and my daughter at the same time. Always a friendly staff!
Apr 23, 2014
Great experience and I would and have highly recommended Palmetto Smiles for your dental needs.
Apr 23, 2014
Great visit and friendly employees
Apr 21, 2014
My kids love going to Palmetto Smiles. The staff is friendly and professional. We always have a great experience!
Apr 19, 2014
I had a six month cleaning and I was talked to about upcoming solution that would help my teeth.
Apr 18, 2014
Went in for a cleaning and had information explained about upcoming options for my teeth.
Apr 18, 2014
The staff are very professional and friendly with the children. I think they go above an beyond with not worrying or scaring the children. My boys have had great experiences there and love Dr. Raines and Dr. Neiders! I feel they are not pushy with dental procedures and do not over sell procedures that don't necessarily need to be done.
Apr 17, 2014
Great place for the family!
Apr 16, 2014
The staff really made my 4 year old comfortable and she was able to get her teeth cleaned for the first time. She keeps referring to Dr Cross as "the silly nice man" and says he's her FAVORITE dentist.
Apr 15, 2014
My son is special needs. He has a lot of sensory issues. Before we. Found Palmetto Smiles, I was taking him to the dentist and. They would charge me a bunch of money to look in his mouth and maybe clean his teeth. We could not get him to do X-ray's let alone get a good cleaning. Now he loves going to the dentist. Whenever I tell him that he has an appointment at the dentist, he says Yea!
Apr 12, 2014
If I were taken to a dentist office like yours when I was a kid, my teeth would be in much better shape. My daughter loves Palmetto Smiles and so do I!!!
Apr 11, 2014
Great staff. Difficult to schedule appointments due to dentist vacations and seminars
Apr 11, 2014
Enourage everyone who is afraid of the dentist to bring headphones and music. It makes all the difference. I hated the dentist when I was little. Now it is a chance to relax and take a break.
Apr 11, 2014
Love Dr. Gomez and your staff!
Apr 8, 2014
Excellent as always. THank you!
Apr 7, 2014
Great experience! The staff was very friendly and Dr. Raines was great with my son!
Apr 3, 2014
As always we appreciate the staff and Dr. Raines.
Apr 3, 2014
I called to make an appointment because I thought I had a more serious condition going on with my tooth and the receptionist said I could come in right away ( I had called other offices and was told I would still have to wait.. a month). She was very kind and caring. When I came in I was immediately greeted and given paperwork and seated a few minutes before my actual appointment. Everyone was very nice and professional. They answered all my questions and made sure I knew what was going on. Very thankful I found them!
Apr 1, 2014
Ms. Gina is super nice and great with children!
Apr 1, 2014
Blake's dental visits were very stressful before we were referred to Palmetto Smiles. Now he doesn't object to going to the Dentist and he leaves smiling with his "prize" :)
Mar 31, 2014
I felt comfortable in the office and feel that my son is receiving fantastic treatment. The staff were friendly and explained the procedures fully. I would recommend Palmetto Smiles to my friends and family.
Mar 31, 2014
This is the most professional, well organized, friendly dentist office I have ever been to! Great with kids!!!!
Mar 27, 2014
you guys always do a good job
Mar 25, 2014
Good experience but felt that fees were a little high.
Mar 25, 2014
My child actually looks forward to his visits.
Mar 23, 2014
You all do such a great job! Both my children actually LOVE coming to the Dentist because of their experience.
Mar 21, 2014
Always a pleasant experience
Mar 19, 2014
The staff members went out of their way to make sure that my daughter was comfortable during her first visit to the dentist. We have two older children and I must say that this office exceeds any other dentist office that we have EVER been to!!!! The receptionist was very courteous; constantly checking to make sure that we were comfortable and to keep us updated on our appointment. The dentist and dental hygienist were AWESOME. What a wonderful experience for my little one- she enjoyed ever moment and so did we!!!!!
Mar 17, 2014
the lady that cleaned my teeth was very rough and rushy...felt like she was making my gums bleed....never happened before...
Mar 15, 2014
My daughter was excited to come back ,
Mar 14, 2014
Very sweet! Great first time visit for my daughter! :)
Mar 14, 2014
PLEASE PLEASE add a hook inside the bathroom door, or add a small table -- somewhere to put a purse and coat other than the floor!
Mar 14, 2014
would not have my family go any where else.
Mar 12, 2014
My son’s visit was wonderful! We go in quickly, everyone was very nice and the quality of care was excellent!!!
Mar 12, 2014
Always a pleasure to visit your office. My kids go in upset and come out with a clean, happy smile. Can't explain it, but great work everyone.
Mar 10, 2014
Excellent as usual. In and out in under an hour. Everyone super polite and attentive.
Mar 10, 2014
Always welcoming and friendly. My 20 month old didn't shed one tear. Now that's impressive!
Mar 7, 2014
Loved it and Gideon did too! He asked when we were going back!! :)
Mar 5, 2014
Dr. Nieders was very nice and tried to make my little boy feeling comfortable when he was treated. I think Palmetto Smiles is the best dentistry for babies and toddlers!
Mar 5, 2014
It never hurts when you have a nice looking dentist !
Feb 28, 2014
Awesome staff!!! Dentists are the best!!!
Feb 28, 2014
My son only made comment that his hygenist is rough and it hurt
Feb 28, 2014
My daughter received the best dental care from Palmetto Smiles. The physicians and staff have caring attitudes towards their patients and parents. More specifically, I appreciate the time taken to explain the process and what I should expect as a parent. Thank you for helping my daughter smile!
Feb 28, 2014
Thanks for the friendly and prompt service. You always do a wonderful job.
Feb 27, 2014
The staff was very friendly. The facility was really nice and lots of fun for the kids. In the past they dreaded going to the dentist, but they genuinely enjoyed their whole experience here. I think the video games were a great distraction to prevent the pre-visit nervousness. You know they enjoyed themselves when they ask when they can go back again.
Feb 27, 2014
Very good! Very personal. Thank y'all!
Feb 26, 2014
My daughter looks forward to her dential visits.
Feb 25, 2014
As always, the best healthcare experience we ever have (and we have a lot of healthcare related encounters). Dr. Neiders and staff have a real talent with children and don't look at scared kids as a burden.
Feb 25, 2014
Always have a great experience!
Feb 25, 2014
Everyone is kind and friendly. We have many dentists near our home but choose to drive to Lexington to continue with a provider that we believe truly cares about us and our family.
Feb 25, 2014
I had a very nice time getting my braces!:-) Will Murray
Feb 24, 2014
Always very pleased with palmetto smiles
Feb 24, 2014
Our family had ages 13 to 94 who are in your care. All ages appreciate your service.
Feb 21, 2014
Dr. Rob is SO great at making my son feel comfortable! He explains everything so well and makes the whole experience go smoothly for such a young child. Thanks!!
Feb 20, 2014
We love this dentist. My daughter feels very comfortable with you as her dentist and we know as her parents that she is getting the absolute best care possible for her teeth. Thank you so much for all that you do.
Feb 20, 2014
Maryann is very friendly and helpful!
Feb 19, 2014
Loved the Dr.Raines(I forgot to put in other survey for Duke) and was very clear and seemed to appreciate questions. didn't like they had to go "out of site" for their cleaning.
Feb 19, 2014
disappointed I could not be with them, when they got their teeth cleaned. Put in the back room?
Feb 19, 2014
Great staff and dentisit for my whole family.
Feb 19, 2014
My 4 year old loves coming to the dentist! You guys are always so welcoming and sweet to us, making us feel right at home. Thanks for all you do!
Feb 19, 2014
We LOVE this office!!! Dr.Raines is the BEST
Feb 15, 2014
Best Dentsl Offuce EVER!!!
Feb 15, 2014
My 3 year old recently enjoyed the "Princess Teeth Polish"
Feb 12, 2014
We were very pleased with our experience!
Feb 11, 2014
What a great experience! Thank you so much for taking such good care of Mazzy. She was so afraid and Dr. Raines helped make her so much more comfortable. Mazzy said she loved Mary too and that she was "a very nice girl"
Feb 11, 2014
The staff was amazing from the time I booked my daughter's appointment until the minute we walked out of the door. We felt 100% comfortable and look forward to our future visits!
Feb 8, 2014
My family loves Palmetto Smiles! My kids enjoy going to the dentist! The staff is wonderful!
Feb 5, 2014
Dr. Nieders was amazing! I wish he saw adult patients:) This was my sons first visit to the dentist and Dr. Nieders out him to ease very quickly.
Feb 4, 2014
Dr. Raines and the entire staff at Palmetto Smiles are great!
Feb 1, 2014
We love Palmetto Smiles & are very satisfied with the care our son receives.
Jan 31, 2014
Everything always runs so smoothly! Going to the dentist has become "no big deal" to my daughter who was once afraid of getting her teeth cleaned.
Jan 30, 2014
When the bathroom remodel happened a few years ago, I noted that there was not a hook on the door of the Ladies room, for a purse or bag. I don't need the changing table, but there is not a hook for a diaper bag either. I noted this to desk staff, because there is nowhere to put a personal bag or jacket, unless I want to put it on the changing table. It probably seems trivial, but it is inconvenient and sad with such nice facilities as exists in the rest of the office. Thanks for asking.
Jan 28, 2014
Everyone is very friendly and work extremely well with a child who doesn't consider her dentist appointment as being a fun thing to do every six months.
Jan 24, 2014
Great experience during an unexpected first visit! Love Dr. Raines and ms Sylvia!
Jan 23, 2014
As always, everything was great
Jan 23, 2014
As always, everything was great
Jan 23, 2014
We have been going to Palmetto Smiles for 5 years. The tooth fairy visited my childrens school and every time we go everyone is very nice. They never seem rushed and answer all the questions we have. My children actually dont mind going to the dentist here.
Jan 21, 2014
Everyone was very friendly and helpful. My children always have a pleasant experience!
Jan 17, 2014
Its a very nice place to bring your business to. I love how freindly the staff is, I would defiantly refer this dentistry.
Jan 16, 2014
Palmetto Smiles, is a very heart filled, family welcomed place. The staff is very nice and friendly, I love the atmosphere.
Jan 16, 2014
Marianne is the best hygienist in I’ve been to. She was very friendly and professional in her duties.
Jan 16, 2014
I'm so glad that my children are able to experience the same fabulous service that I received when I was their ages and I went to Dr. Cross.
Jan 10, 2014
I'm so glad that my children are able to experience the same fabulous service that I received when I was their ages and I went to Dr. Cross.
Jan 10, 2014
excellent! My 4 year old is still terrified and the hygenists easily allowed us to use the small room instead of the scary big chair :)
Jan 10, 2014
I always recommend Palmetto every chance I get. They are family and I wouldn't want to go any where else !! Best treatment and attitudes ever !!!
Jan 10, 2014
The service I get here has been excellant up to now. Something has changed. Both my wife and I have asked questions on her dental situation which have yet to be answered resulting in her cancelling appointments. I recently had a dental visit and was told I might need a root canel and possibly a crown put on a tooth. The office was to make an appointment with another dentist for the root canel and call me with that appointment. I still have not gotten a call with an appointment( almost 2 weeks ). I'm glad my tooth has quit hurting so now I don't know what to expect.
Jan 10, 2014
Would love, and have heard from LOTS of other parents, to know what the expected cost of our visit will be before our appointment so that we are not always caught off guard. Depending on the cost of the bill, would like more than a 2 month payment option. If the cost is over say $500 then allow extra months for payments. We come to PS bc we want the best for our children but need affordable payment options. I always leave feeling stressed out bc of the amount of our visit. Would not feel that way if I knew ahead of time what was coming.
Jan 7, 2014
Always a positive experience when visiting the dentist with my 8 year old. He actually looks forward to the visit. No whining!!!
Jan 3, 2014
My daughter is 18 months old and very shy. Dr. Neiders' child-friendly techiques to get her comfortable with an exam were very appreciated. She even gave him a laugh - because he was so silly to her!
Jan 2, 2014
Hygienist was awesome! She was "OCD" (her words) with cleaning my 11 year olds teeth and I loved it! Made me feel like I was getting my monies worth! If I'm going to have to pay a portion out of pocket, b/c Smiles is NOT in network, atleast I can feel comfortable with the services rendered. She was great!
Jan 1, 2014
Very pleased with the hygenist. Wish Smiles was "in network" so my out of pocket would be so high. As a "paying" customer, wish some sort of discount could be applied to what insurance doesn't cover. Hopefully my new insurer will cover more next year. Keeping my fingers crossed!
Jan 1, 2014
Always please with the staff and doctors. Love this practice for my kids!
Jan 1, 2014
We have always had a good experience with our dental checkups. Always leave with a clear understanding of the findings! Very friendly staff from top to bottom.
Dec 29, 2013
We throughly enjoy coming to Palmetto Smiles! I want to be a dentist when I grow up!
Dec 29, 2013
We loved everything about it!
Dec 28, 2013
Great! Made going to the dentist with a 2 year old enjoyable! :)
Dec 27, 2013
Thank you for making going to the dentist such a positive experience for my child!
Dec 27, 2013
Thank you for making my child's first dentist visit a great experience for all of us!
Dec 24, 2013
The staff at Palmetto Smiles is always super friendly! They seem genuinely excited to see us when we come for our checkups and ask about school, extra curriculars and family. They explain what they are doing at each visit, provide long term goals and take the time to answer questions. The experience is always pleasant.
Dec 22, 2013
Our experience is always a great one. The wait time was not long at all. It was long enough for Nelson to go to the bathroom and go back into the waiting room before he was called back. Everyone there is always pleasant, say hi as he walks by, and explain what they're doing in a way that he understands. He gets excited when I tell him that he has an appointment, which I love! Thank you for all the great things this office does and represents!
Dec 20, 2013
We love the staff at Palmetto Smiles!
Dec 17, 2013
Always a great visit! Dr. Cross is always friendly and excited to hear about how I am doing in school. He is a great dentist!
Dec 14, 2013
I had a dental emergency. Called first thing Monday morning. Had to leave a message, but was very impressed when the scheduler called me back within a very reasonable amount of time and knew almost precisely which tooth was affected by obviously looking at my past dental records before calling. She told me to "come on in", which I did and was in and out in no time with my dental emergency fixed! Very pleased with the efficiency and forethought of looking up my history before calling me back! As always, everyone was very pleasurable!
Dec 10, 2013
always a great visit. you've made my daughter like going to the dentist!!
Dec 8, 2013
My children love going to the dentist!
Dec 8, 2013
We always have a great experience when we visit! Keep up the great work.
Dec 6, 2013
After knocking out his front tooth, they did an excellent job of making my one year old an I feel at ease with what they were doing.
Dec 5, 2013
Good check up for my daughter. Thanks!
Dec 5, 2013
Love the staff - especially Sylvia!!!
Dec 4, 2013
Fabulous dentist and staff!
Dec 4, 2013
This was a great experience. My son said he likes the dentist very much. We were referred to Palmetto Smiles because of my son only being 4 years old but i believe that both my sons would enjoy this dentist more than the regular one that we go to. Thanks Palmetto Smiles for making it an enjoyable time for my son.
Dec 4, 2013
Great reception. We were seen prior to the appt time and treated very professionally. Thanks for the great service
Dec 3, 2013
Everyone was friendly and professional. It was our first visit but definitely not our last.
Nov 28, 2013
Thanks! We love Dr. Raines! He is great with kids!
Nov 27, 2013
Our wait was longer than normal but as always the staff was great.
Nov 22, 2013
Dr. Nieders is awesome! We enjoyed out visit!
Nov 22, 2013
It would be helpful to have procedures explained more thoroughly. Many times a treatment is recommended and staff just assumes that I know what that treatment it. I would suggest, for example, that staff inform parents that their child needs treatment X, ask if they are familiar with what treatment X is, and if they are not then fully explain it.
Nov 21, 2013
The dentist provides great service , friendly staff at Palmetto Smiles
Nov 20, 2013
The dentist provides great service , friendly staff at Palmetto Smiles
Nov 20, 2013
Palmetto Smiles The dentist provides great service, friendly staff
Nov 20, 2013
I have referred people to Palmetto Smiles, and will continue to do so, Ann "Annie" is our four-year-old she absolutely loved going to the dentist you made her experience their awesome for her! We thank you for that. She has told everybody about her favorite dentist, and how much fun she had with everyone.She actually asked if she could go back to the dentist today! Thank you so much for that excellent care you gave Annie! Your complete staff did an exceptional job! Thank You, Rita
Nov 20, 2013
I had a very bad abscess and was very scared of what was going to be needed. Heather did her very best to keep me calm and was so compassionate. Dr. Jamie Gomez was also so very caring. It took twice the normal shots to deaden my tooth area so they could pull it and they were apologizing constantly. Heather gave me her hand to squeeze . I pray I never have to have anything done again but if I do I want it to be these two wonderful ladies to do it !!
Nov 19, 2013
Sydney is so good with our son-she rocks!!
Nov 14, 2013
Great interaction with Brantley! She said she could smile again. She enjoyed meeting the staff also. I appreciate her being worked in on the same day.
Nov 13, 2013
Everyone was so friendly and helpful here. I now have a great understanding about my daughters dental needs for now and what I might have to look at in the future. Dr. Nieders was awesome in explaining what is going on to both myself and my daughter. Great place to go.
Nov 12, 2013
We love Palmetto Smiles & my kids absolutely love seeing Dr. Nieders! What a great, great practice! Thanks for all you do to keep the Farmer family smiling!!
Nov 12, 2013
My kids LOVE going to the dentist!!
Nov 10, 2013
This is only my child's second visit, but it has been a great experience. When I told him he was going to the dentist today, he yelled "hoorah!!" :0) Everyone has been so nice, and he feels very comfortable because things are explained to him all along the way. We LOVE Palmetto Smiles and have been referring people as often as we can! :0)
Nov 9, 2013
I did not feel any pressure to purchase any services other than what i came for - which was great. Good customer service means a lot to me, and everyone i came in contact with had a positive attitude and was very nice/helpful. I will continue to come back for my checkups and other services as necessary. Thank you.
Nov 8, 2013
Never had a bad experience. My daughter has always enjoyed going to the dentist. Unlike myself as a child :)
Nov 8, 2013
Caring and professional...kudos to the staff.
Nov 7, 2013
The nicest staff of people you will ever meet! I actually look forward to going! Lots of friendly faces and so knowledgable! Thanks to everyone for always making me feel so welcome!
Nov 7, 2013
The experience of taking Corey to the dentist is good because I know Dr. Raines listens to me and takes care of Corey and his needs. Thank you Dr. Raines.
Nov 6, 2013
ESPN on TV :) Every person I meet the last visit had smile and positive attitude.
Oct 30, 2013
Very professional! Recommendations & options were presented by Dentist. All of my concerns were addressed and questions answered.
Oct 30, 2013
Everyone was great and friendly
Oct 29, 2013
My 3-1/2 year old loves to have his teeth cleaned because of this staff!
Oct 26, 2013
Always a good experience at Palmetto Smiles!
Oct 25, 2013
I wouldn't go anywhere else!!
Oct 25, 2013
Price has enjoyed the entire headgear process. Thank you for making this fun.
Oct 24, 2013
Handles care of large families quickly!
Oct 24, 2013
We are completely satisfied
Oct 24, 2013
So very pleased with Palmetto Smiles! I would definitely recommend to anyone! Very caring and professional! I have 3 children, 2 of which have special needs. I drive over an hour to this office because the high quality of care is so worth the drive!
Oct 24, 2013
Everyone was professional, polite, and did a great job. Keep up the good work.
Oct 24, 2013
My 4 year old did NOT want to be there and did want his teeth brushed due to the taste/ texture of the toothpaste. Miss Gina was great about letting him sit in my lap, used regular toothpaste and gave him 2 tokens which helped to " occupy " his hands during the cleaning. Although the cleaning/ flossing was short and seemed rather pointless - this was due to his resistance - it was good that he is at least learning what to expect. He agreed with me after we left that it "wasn't so bad after all". Dr. Raines has a FANTASTIC rapport with kids! Love him! THANKS!!
Oct 24, 2013
I love this place. Everyone is very friendly and professional. I always get great service.
Oct 23, 2013
Everyone is always so kind! I tell everyone how great the entire staff is. I am grateful to Dr. Cross and Dr. Raines for helping keep my daughter's smile beautiful.
Oct 17, 2013
My hygienist Kim was awesome!!! Love her to pieces!!!
Oct 16, 2013
Kim always takes good care of me and she is very efficient when doing my cleaning. She is very friendly and it is a real pleasure to talk to her while I am there for my checkup. It is always fun to see everyone... they are all smiles!
Oct 15, 2013
I have referred several friends to palmetto smiles.
Oct 15, 2013
Perfect Treated my child with care
Oct 15, 2013
Wasn't expecting a filling the same day, and the fact you could do it that day and save me the time, gas, and money to get back there was awesome! I appreciate all you have done for me and my two boys, who love the office! Thanks!
Oct 15, 2013
Our Daughter goes by Maggie...can she be addressed as Maggie rather than Margaret? (we have made this request several times) Your services, staff and office are very professional.
Oct 9, 2013
Always a wonderful experince
Oct 9, 2013
The oral Hygienist that cleaned my teeth was the BEST! EVER! I want her to always be the one to clean my teeth in the future. Don't ever let her go!
Oct 8, 2013
My child has been a patient of Palmetto Smiles since he was about three years old. From his very first visit five years ago, he has always looked forward to going to the dentist. He has been through a couple of procedures and has never felt any discomfort (mom and dad's wallet has not been so lucky). The staff is always pleasant and reassuring to both the patient and his parent.
Oct 7, 2013
I love this office - wouldn't want to take my son anywhere else!
Oct 5, 2013
You all made my Jojo feel very comfortable since it was his very first visit. Thank you so much!!!
Oct 5, 2013
Everyone was really nice.
Oct 5, 2013
I absolutely love Palmetto Smiles and am glad that I found them! I highly recommend them to anyone needing a dentist. I do feel that I waited too long this visit. Had 9am appointment, went to desk to around 925 to ask if I was going to be seen soon and then was called back at 930. With a toddler in the waiting room and needing to get to work that was not ideal but certainly does not affect my thoughts of Palmetto Smiles. Additionally, Gina & Dr. Neider are a FANTASTIC team!!!
Oct 4, 2013
Dr. Raines and Sylvia were very professional and treated us with upmost respect and courtesy. They were very patient with my child who was not cooperating due to some anxiety over the visit. Due to this the visit was much longer than expected and not one time did they appear frustrated or annoyed and continued to provide us with the information and time needed. I would highly recommend this practice and we look forward to being a patient for many years to come!
Oct 4, 2013
Very expensive for those of us without dental insurance. Will probably need to look for more affordable option even though kids love it there.
Oct 3, 2013
Very expensive for those of us without dental insurance. Kids love it there but we will probably need to search for more affordable options.
Oct 3, 2013
The staff is awesome. We arrived early and was seen early. From the front desk to check out is a friendly, caring and professional experience. Of course Dr. Raines is the "best dentist ever" as my 9 year old puts it. Thank you Palmetto Smiles!
Oct 3, 2013
Dr Gomez was great even thou she is a Clemson grad.
Oct 2, 2013
I am so impressed with how wonderful the staff worked with my kids!! It makes it such a great experience for me and my kids! I couldn't ask for a better place to take my kids, an am so thankful we found you guys! I definitely recommend your office to anyone who is looking for a pediatric dentist!! Thanks so much for all you do!
Sep 30, 2013
Everyone there are always so professional and friendly. I drive over an hour to bring my children because it is worth it!
Sep 28, 2013
I really appreciate you being flexible when my son was an hour late for his appointment. Teenagers!
Sep 27, 2013
The receptionist was great, and the lady who explained to us our needs was also awesome. Our appointment was at 8am...we arrived at 8:05am...we did not depart until 9:30 ish. It was a cleaning. IN addition, according to my daughter, the lady who cleaned and flossed her teeth was harsh/not nice and caused pretty severe pain. Later that day, my daughter had to go to the school nurse and get asprin. Her gums were blood red and swollen. And into the night her gums were still really red and irritated. Again, this was just for a cleaning.
Sep 24, 2013
Everything was great, I'd recommend Palmettow Smiles. I was only there for 30 minutes for the dentist to talk to me about my baby's intruded tooth. Dr. Cross was very nice and very gentle with her, and the nurses were great too. I paid $70 for those 30 minutes of expertise, so I'm glad everyone was so great!
Sep 23, 2013
Everything is perfect! No need to change anything!
Sep 21, 2013
Excellent visit. My 8 year-old son loves the games he plays there. He had a bad experience with our regular dentist and I was afraid he would always fear the dentist office but he does great at Palmetto Smiles.
Sep 20, 2013
Dr. Needers explained everything to me about Miller's visit. We even talked about the possiblility of braces in the future. He is very nice and Miller liked him alot. Sylvia came out and spoke to me in the waiting room. We have known her for 18 years since our older children have been coming there and she is still very sweet and kind and remembered us.
Sep 19, 2013
Dr. Neiders made me so comfortable and put no pressure on Isaac. He gave me the information I needed without making me feel guilty or chided. Although it being our first visit my son cried when we had to get inside his mouth to take a look, he has been saying I had fun at Dentist Mama. Yeah!!! The entire staff greeting and loving on him made it an overall very positive experience. Thank you!
Sep 19, 2013
Change the TV to an adult station like Fox news or better yet, get another TV for the other side of waiting room. It's always on cartoons for tiny children which is okay for them but those little voices (on TV) can kind of get edgy. I personally would like to see current news. I know Palmetto Smiles is primarily a pediatric dentistry practice but someone has to dive them there and pay the bill.
Sep 17, 2013
Wish it was a little quicker, we had an 8:30 appt and weren't seen until 9am (a little stressful w a 2yr old). Other than that we had a great experience!
Sep 17, 2013
Sydney is incredibly patient with my son. I appreciate the ways both she and Dr. Raines care for him each visit.
Sep 15, 2013
I have and will always love Palmetto Smiles. You have been treating my children for 10 years. As a family that currently does not have dental insurance, I still want to provide the best care possible for my children's teeth. I was very surprised and disappointed at the cost of a basic cleaning. My 4 year old had a cleaning with fluoride and the charge was $170.00. I can't help but feel that the price for that service was way to expensive. The time of the visit could have lasted no more than 15 min. I am between a rock and a hard place. Wanting to provide my children with the best possible care for their teeth but, at what expense do we have to do that. My thought is that if you have someone who is a self pay like myself and I am sure there are many of us. Give us a break on the price knowing that we pay out of pocket. As a parent with 4 kids the cost of the basic cleaning would cost me $680.00- I am sorry but who can afford that kind of money this day and time.
Sep 14, 2013
I was very nervous, and your staff were helpful and kind.It only takes a minute to be pleasant, and your staff went beyond my expectations
Sep 13, 2013
I could not be at the appointment with my son and I still had questions. Dr. Cross called later to explain the visit and the available options. He really listented to what I had to say and provided excellent feedback. Dr. Cross cares about the patients as a whole, not just their dental health. Excellent practice!!
Sep 13, 2013
Everyone was wonderful! We were new patients and I am so glad we chose your practice.
Sep 12, 2013
Made my daughter very comfortable during her visit ... And the tokens worked like a charm !!
Sep 12, 2013
Slyvia was very accommadating.
Sep 12, 2013
there is no other dentist I would trust palmetto smiles cares for my whole family
Sep 11, 2013
there is no other dentist I would trust palmetto smiles cares for my whole family
Sep 11, 2013
From the office staff to the dental assistants and dentists, the entire experience is always wonderful. They're great with kids and take time to explain procedures to parents. No complaints here!
Sep 11, 2013
From the office staff to the dental assistants and dentists, the entire experience is always wonderful. They're great with kids and take time to explain procedures to parents. No complaints here!
Sep 11, 2013
Sylvia and Dr. Cross have been taking care of my teeth for a long time. I love them and all of the staff at Palmetto smiles!
Sep 11, 2013
This was my 3 year old's first visit to the dentist. It was an amazing experience. I was completely impressed and happy we chose such a great organization! Kudos!
Sep 10, 2013
I was very pleased with Sydney; she was patient with my son and very accommodating to his fear of the first visit. She earned his trust and somehow got him to calm down enough to clean his teeth. SUPER JOB SYDNEY!!
Sep 9, 2013
We are extremely pleased with the service the entire staff at Palmetto Smiles has provided to our son over the years and will continue to support their effort to treat his dental needs.
Sep 7, 2013
Every one is always so sweet and make my Hailey feel happy to be there. She actually looks forward to going to the dentist. We could not be happier.
Sep 6, 2013
we could have had our.treatment plan and different options financially explained sd.far as the break down. the power went off at our.check out.time so.i am sure.thst interferred some.
Sep 5, 2013
Always pleased with the service & staff.
Sep 3, 2013
Two children seen at the same time,but one was scheduled for 8am and the other 8:30am. They were across the office from one another being seen simultaneously. One child is 3y/o and the other 6y/o. It would have been nice if they were side by side. I was back and forth as a parent to be present for them and when Dr. Gomez examined both children.
Aug 30, 2013
We had a great experience with our young children.
Aug 30, 2013
Heather and Dr. Gomez were wonderful to both of my children.
Aug 29, 2013
I would love to be able to see my child the whole time, even if it's behind a one way mirror. Especially since I have a 2 year old. Also, I'm not sure she was given the correct dosage of happy juice. She was still wobbly late last night! We do appreciate Dr. Neiders and how kind he is & my daughter loved the play house and padded room.
Aug 27, 2013
Everyone was very kind yet professional and very good with the kids! My babies loved there experience. I was worried about my 1 yr old, but she played a little then worked into the exam. She did great!
Aug 26, 2013
Sylvia and Dr. Cross make a great team. Palmetto Smiles has the best dentists. Everyone is friendly and does a fantastic job!
Aug 24, 2013
I have always been pleased with the quality of care and service given at Palmetto Smiles
Aug 22, 2013
I especially like that the dentist takes the time to explain what is going on with my children's teeth!
Aug 22, 2013
As always, the staff is so kind and helpful and professional. They remember me and my children. My daughters have positive feelings about getting their teeth cleaned--that is amazing!
Aug 22, 2013
You are our family dentist. For adults & kids. Thanks...
Aug 22, 2013
This was my child's first visit and he was made to feel good like his big brother so he decided he wanted to get his teeth cleaned like him and it worked! He did an awesome job. From my experience I think the children handle it better when they are older like 3-4.
Aug 20, 2013
The service was great as always. There is a great and polite staff at Palmetto Smiles that are always helpful and friendly.
Aug 17, 2013
Our visit is always a pleasure
Aug 16, 2013
Sidney was great! I appreciate her explaining everything to me and my child. I also appreciate her addressing my child FIRST, since it was his appointment. I think that is extremely important in a pediatric office.
Aug 16, 2013
sometimes Candy is a little rough
Aug 15, 2013
Dr. Raines is always very friendly and never hurts me
Aug 15, 2013
We are pleased that you have cared for 3 generations of our family. From my late Mom age 94 to our youngest age 13. Thanks to all of you your your service to our family.
Aug 15, 2013
you never have to wait. You are always called back right after you get there. Everyone is very friendly.
Aug 14, 2013
Everyone was so nice; I came in for a routine cleaning and the hygienist(I forget her name, she was filling in while the other hygienist was on vacation)noticed my fake tooth was loose. She cleaned very carefully and we talked about my options; Sandra called Dr. Springer from Aesthetic Smiles and got me an emergency appointment and she called Dr. Delaney's office and emailed my recent xrays(this was all done because we were not sure if the tooth would be able to be fixed; wanted to make sure all bases were covered). There was a happy ending the fake tooth was removed and by shear luck... Dr. Springer's office had the glue I needed to put back my tooth. Everyone at Palmetto Smile was concerned and very helpful, I know most would say... they were just doing their job, but I feel like they went above and beyond for my situation. They all knew how "worried" I was that I might have to go to work with no tooth (lol) Excellent service. :)
Aug 14, 2013
Everything was good but it seems a bit crazy for a 2-year-old's first visit to cost us over $70.
Aug 10, 2013
switched from Dr Amy Green to Palmetto - love you guys
Aug 9, 2013
I was so very impressed by the professionalism of everyone in the office. I could tell everyone had a job to do / role to fill. We felt comfortable throughout the entire visit. Kudos to your staff for a job VERY well done.
Aug 8, 2013
I had a very comfortable experience and I appreciated that it went very quickly and was not painful.
Aug 8, 2013
see survey for Caleb Bell for comments.
Aug 8, 2013
There is no option between "no wait past appt time" and 15-30 minutes. I think our wait this appointment was around 10 to 15 minutes, but office seemed especially busy that day. It all went quite quickly after that.
Aug 8, 2013
Besides the wait,I love this place im hoping to be able to continue taking my children there they were very nice and good with my kids. Very nice staff.
Aug 7, 2013
Love getting my teeth cleaned. Love all the girls at the office that always give me hugs!
Aug 7, 2013
The dental assistant poked me in the gum
Aug 6, 2013
Great 1st Visit for our daughter
Aug 6, 2013
We love Palmetto Smiles! The staff is friendly and knowledgable and the dentists are the best!
Aug 6, 2013
My 4 year old daughter was terrified of coming to the dentist, but Ms. Jeri and Dr. Nieders really make her feel comfortable. She now looks forward to her visit!
Aug 5, 2013
My girls felt very comfortable here! I have recommended numerous friends.
Aug 5, 2013
It was a wonderful first visit! This was my second visit to a pediatric dentist with my two and a half year old and this visit was much better!!! The dentist, De. Birders was wonderful with Jayden!!!!
Aug 4, 2013
Cassidy loves Dr. Nieders!!
Aug 3, 2013
Emme loved Gina. She was not looking forward to the appointment but Gina was so fun and gentle!
Aug 3, 2013
Long wait, billing woman answered no questions, gave me runaround
Aug 3, 2013
I start seeing dr cross when I was little and saw him until I had my child and then I would not send my child anywhere else but to see dr cross. I think that everyone here does a wonderful job
Aug 3, 2013
SYLVIA.SHE IS A MEAN LADY.everyone else is very nice and she is mean to the people she works with.
Aug 2, 2013
My experiences there have been very good...i do however have one complaint...SYLVIA!!!!....she was so very rude to me and this wasn't the first time and also she is rude to other staff members...when i was waiting on my sister her exact words to me were "you can either go sit over there or go out and sit with your mother because people are trying to work here and we don't have room for you to stand there"...how rude she was...
Aug 2, 2013
LOVE everything about Palmeto Smiles!!! Y'all have a fantastic staff and the BEST dentist and assistants around!!!
Aug 2, 2013
Everyone was extremely friendly and caring. Enjoyed my visit. Will refer friends and family :)
Aug 2, 2013
We had a great visit. I felt comfortable with you taking care of Elizabeth while she was "woozy" and she recovered wonderfully. Her appointment was at 8am for extractions, fillings, etc and she was eating pizza by 1pm. Thank you, Vanessa Brooks
Aug 1, 2013
Great service and great care!
Aug 1, 2013
Another great appointment! Thankful for my beautiful smile.
Aug 1, 2013
Everyone is always very friendly.
Aug 1, 2013
Everyone is always friendly.
Aug 1, 2013
Everyone is always very nice. Ms. Susie explained the financial piece about Tres braces very well. She was able to answer all my questions and helped me to understand the process of filing an additional insurances much better.
Aug 1, 2013
Great experience everyone is always friendly and smiling!!
Aug 1, 2013
Everyone is always nice and friendly and my kids actually don't mind coming there!!
Aug 1, 2013
I love Palmetto Smiles. Everyone has always been good to my family. I found this dental office online about 6 years ago. I have been so pleased with the fact that my children and I can attend the same dental office and we can even have appointments on the same day and time. Palmetto Smiles always tries to cater to our schedule.
Aug 1, 2013
Having to complete the information sheet each year for each child seems unnecessary. This seems to be something that can be reviewed, edited, and initialed like the health history forms. I only have two children and this took me most of my wait time to look up SS#'s and DL#'s for the whole family. I know all this information was completed last summer already. With computers, you could even email the form to review or complete before we got there. It wasn't a problem, per se; however I thought it was a bit irritating to complete information that rarely changes (address, phone numbers, SS#'s, emergency contacts, etc.)
Aug 1, 2013
Everyone was very helpful. Doctor and assistants were very good at explaining my daughter's dental procedure and I was extremely impressed with their patience. Thanks for always making our visits enjoyable!! :)
Aug 1, 2013