Reviews

Very Friendly and Professional Service..

Jun 14, 2018

I had a wonderful appointment. The check-in process was quick and concise. The various parts of my eye exam were professionally completed and all my questions were answered in a manner that made them easy to understand and made me feel special.

Jun 13, 2018

Dr. Olsen is really great! I annually get eye exams from Dr. Olsen and he's always professional and I never had any problems with my glasses or contact lens prescriptions. I also like how he explains in detail how the inside of your eyes look if you take those photos of your eyes instead of dilating your pupils. Staff here are super nice and awesome as well. Never had to wait more than 5 min for my appointments and they are really good at answering your questions if you randomly show up for something. Highly recommend!

Jun 2, 2018

45 mins passed my appt time, - I couldn't wait any longer. I had to go. Never saw the Dr. Waste of my time. Disrespectful of my time and will probably be moving to another Eye Dr. I dont have time for this kind of business.

May 31, 2018

Have referred a woman who works at Chico’s!

May 21, 2018

Denise has been great offering flexibility with the initial frame and lens choice. She offered multiple frame choices for my narrow face which has been difficult to fit. Dr Olson was very helpful in providing a complete exam and changing the rx given by a different optometrist

May 4, 2018

Always prompt and professional

May 4, 2018

I've been going to Oswego Optique for about 35 years. Very satisfied with service. They have the latest equipment, which I love--no more dilated pupils . Denise has helped me choose many frames, she is exceptional at understanding the choices offered and giving honest feedback of what looks good, They have a large frame selection. (But they are expensive compared to Costco or online sellers.) Never have to wait more than 5 minutes. They answer all my questions--I ask a lot of them. And I feel very confident my eyes are well-looked-after. I am an artist, so this is very important to me.

Apr 11, 2018

Year over year, Dr. Olson is always thorough explaining each phase of my eye exam, overall eye health and the progression of any issues. I heartily recommend him.

Mar 21, 2018

Our family has enjoyed patronizing Oswego Optique for years due to the quality, professonalism and congenial service provided by Dr. Olsen and the staff. Denise expertly takes care of prescriptions, recommendations and insurance to assure you obtain the best value during your visit. Madison, who did the optical imaging, was highly proficient creating a comfortable experience.

Mar 19, 2018

Professional and caring service

Mar 19, 2018

Have been a patient for 10years and have never been disappointed..

Mar 9, 2018

The whole experience was great. Dr. Mace makes the eye exam very comfortable and the whole staff is very welcoming and wonderful!

Mar 9, 2018

Good place to go! I like the people here, the selection of glasses is good, and the doctor is very thorough!

Mar 2, 2018

Very friendly and professional eye care right in downtown LO.

Mar 1, 2018

I have been going to this clinic for 17 years and I would never go anywhere else. I wear contacts for monovision. I was having problems seeing in my left eye and It was instantly discovered I had a retina problem and and appointment was set up for same day followup with a surgeon. I was soooooo impressed !!!

Feb 21, 2018

I just love going to Oswego Optique. They are always so organized and efficient - I have never had to wait long and they have all the latest technology to check my vision quickly and painlessly.

Feb 14, 2018

Dr. Olson is 1st rate. He found a problem with my vision that my old optometrist had missed. Now, I have 20/20😬

Feb 10, 2018

Very well done and pleasant visit for eye exam.

Feb 7, 2018

I was very nervous to try a new Optomitrist, but since I live 2,500 miles away from my old one it was time to find a new one. The office was clean and everyone was friendly. Dr. Olsen was very knowledgeable and very nice. It's nice to now have a new optomitrist office I can trust so close to my house.

Jan 25, 2018

From check in to departure, everything was professional and well managed. the examination was done without the nuisance of dilation, and the findings were explained in clear, concise language. I like having someone who has my history at his fingertips so we can compare current status to past status and discuss trends.

Jan 5, 2018

I was in an emergency situation on New Years Day 2018. Dr. Olsen was kind enough to come out to see me. He saved the day. Not only did he get me instantly into healing mode - he was very kind and compassionate. I am forever grateful. An injury to the cornea is no joke and he literally made it all better.

Jan 4, 2018

Great eye clinic Have used for almost 20 years

Dec 30, 2017

Welcoming and friendly staff; thank you for a pleasant visit.

Dec 2, 2017

I have been buying my glasses from Oswego Optique for years because Dr Olsen is knowledgeable, thoughtful and thorough and because everyone there is skilled and helpful. And because Denise is the best at what she does in terms of helping with my selections, adjusting my frames, billing and customer service. She is the best.

Nov 13, 2017

Dr OLSEN is the best eye doctor we’ve had. He is extremely thorough , patient and gives a lot of time to the visit. I always feel he cares personally about my eye health He is carefully monitoring my cataracts so this is very important to me. His staff is very friendly and efficient. Highly recommended!

Oct 26, 2017

Very enjoyable experience, friendly staff made me feel comfortable with my first eye appointment. Would highly recommend.

Oct 21, 2017

Wonderful office and wonderful care.

Oct 18, 2017

Always treated professionally, amiably and promptly!

Oct 2, 2017

Dr. Olson is great and the staff at Oswego Optique are just wonderful! Always very helpful!

Sep 19, 2017

Excellent effort to explain all of the options. We will request an accelerated schedule and would appreciate any help you can provide.

Jul 30, 2017

Excellent effort to explain all of the options. We will request an accelerated schedule and would appreciate any help you can provide.

Jul 30, 2017

Easy online scheduling and reminders. Always feel like their only patient when I'm there. Wonderful personal experience everytime.

Jul 23, 2017

Very nice people performing in a very professional manner. I will continue to remain a happy and loyal customer.

Jul 21, 2017

The most wonderful and professional Optique in Oregon! I have been seeing them for years, and could have never gotten better care for my eyes than here! Fully recommend it! Marcela Cinta

Jun 30, 2017

Oswego Optique is great to work with. Their service is awesome and they are extremely professional. I would highly recommend them to anyone, they will not be disappointed.

Jun 12, 2017

Dr. Olsen and Staff are Exceptional. They a very professional, knowledgeable, courteous and technically saavy. Oswego Optique uses the latest state of the art computerized equipment and has a large selection of beautiful frames. Highly recommend for all your optical needs.

Apr 19, 2017

Through and easy to get appointment.

Apr 12, 2017

Oswego Optique - friendly, knowledgeable and professional as always!

Mar 22, 2017

As usual, very professional and always a pleasure to go to my annual eye exam. I have been going here for almost 6 years and I will continue to come here.

Mar 20, 2017

I always have trust coming to Oswego Optique to have my eyes checked and/or look into problems with my glasses. Stephen is always efficient, kind and a joy to have as a doctor! Denise is always sweet, present with her customer and available for consultation. The rest of the staff are chosen for their efficiency and pleasant personality. Bottom line...I wouldn't go anywhere else!!! Highly Recommend this group!!!!

Mar 20, 2017

I think the Doctor is amazing!

Feb 18, 2017

I am treated with courtesy and professionalism.

Feb 13, 2017

I love Dr. Olson. So professional and thorough. His staff is also welcoming and kind. I had a great ecperience!

Jan 21, 2017

Excellent experience. Very professional from making the appointment through picking up my new contact lenses.

Jan 7, 2017

Always a pleasant experience with Dr. Olsen and his staff, thorough and professional service which I would recommend to anyone seeking quality eye care.

Jan 7, 2017

Wonderful and friendly experience! Always! Professional and cutting edge.

Dec 26, 2016

Everything went well and I am glad we have insurance again that allows us to use your great services. Thanks also for taking such care of our grandkid, River, while Lori and I shopped for glasses and I had my exam.

Dec 21, 2016

Nice, efficient, provides options and takes time to explain them.

Nov 24, 2016

This is the best and most complete Vision and Eyeglass destination in Lake Oswego. The kind and knowledgeable staff and Doctors serve your every need and I cannot recommend them high enough.

Nov 19, 2016

Appointment started on time, everyone was very professional and friendly. Very happy with the overall experience!

Nov 4, 2016

Always friendly & welcoming. Also accommodating to those of us who travel! I feel comfortable knowing my exam & evaluation was top notch!!

Nov 4, 2016

I visited Oswego Optique for the first time to have my eyes checked. I've been diagnosed with Diabetic Retinopathy in the past and was concerned that this was an issue again. Dr. Olsen was wonderful - very thorough in checking my eyes and explaining the positive results.

Oct 24, 2016

Thank you for the years of wonderful service and caring for our eyes.

Oct 15, 2016

Great experience. I've used Oswego Optique for many years and each time have received superb service. They are fabulous at picking out glasses that are perfect for you!

Sep 26, 2016

I was impressed with the team effort to make sure my visit was smooth, though and short. Disappointed that the some frames were not in stock. Over all well done. Dale

Sep 24, 2016

There are so many wonderful things to say about every part of this business. The kind individual service and expertise by all the staff. The professional attitude and knowledge of everyone and such excellent attention by Dr. Olsen. I would recommend Oswego Optique to everyone that I come in contact with for all services .

Sep 15, 2016

Always a pleasure to have a checkup and exam at Oswego Optique ; Steve is the quintessential professional !'

Sep 1, 2016

Incredibly helpful and professional. That staff work as a compassionate team

Aug 11, 2016

Dr. Olson always does a thorough exam and explains things clearly to me. His knowledge, experience and pleasant demeanor always leave me reassured and guided in the right direction. Dr. Mace is also an excellent doctor, also extremely personable. And I love Denise!

Jul 23, 2016

Best optique in town! Very professional service, wonderful staff.

Jul 9, 2016

Excellent service from the staff and doctor

Jun 30, 2016

Expanding the online options to include order status and appointment scheduling/reviews would be outstanding.

May 5, 2016

Staff are super friendly, and have a genuine sense of humor, even when having to look up my ever-changing health-insurance ;-) The doctor is professional, and (from the viewpoint of a layperson), thorough. Decent selection of frames, and a convenient location.

Apr 24, 2016

The customer service is the best in Lake Oswego

Apr 24, 2016

I like that I can have an appointment at 4:30 in the afternoon. Much easier for me to leave work early, have the appointment and then go directly home in Lake Oswego. Easier on the workflow at the office, traffic and the commute home.

Apr 2, 2016

Great service! Thank you!

Apr 1, 2016

All staff have been superb; they answer all my questions and beyond, so I can understand and they assist me in every way possible, with kindness and respect; I do refer family and friends whenever possible, and have for many years. Thank you very much.

Apr 1, 2016

Everything was great...The first lady that help me was very customer friendly...Keep up the wonderful job

Mar 20, 2016

I was not greeted promptly b/c some people were gone, but it worked out ok. I was in there for well over an hour though, which seemed like a long time. Staff SUPER helpful and nice with the insurance/money explaining and picking out glasses, adjusting old glasses, etc.

Mar 16, 2016

Dont change a thing. You're great!

Mar 10, 2016

This visit seemed to go smoothly and didn't take very long. Your equipment seemed fairly new and I hope it is accurate and repeatable as well. It would be interesting to see a graph of my prescription parameters over time although I could make one myself if I can find my old prescriptions

Mar 5, 2016

I am so happy to back in the fold at Oswego Optique.

Mar 1, 2016

Everything was wonderful as always. Doctor and staff are great. They don't clearly explain though what they are charging. They will charge a lot of money for both glasses and contacts if your not overly clear on what you want and I feel like this is something they should state clearly.

Jan 3, 2016

I expected a follow up to determine whether the prescription change seemed adequate and for a new prescription for contact lenses to be issued. I'm kind of surprised that a month has gone by without a word.

Jan 2, 2016

Although Clemens is my first name; I go by my middle name "Walter." Thanks for a pleasant appointment.

Dec 18, 2015

Chris and Denise are fantastic and so helpful!

Dec 10, 2015

Your staff were very nice and professional. It was a pleasant experience for my father and myself. Thank you

Dec 7, 2015

I love Oswego Optique--chain stores just don't compare for service!. The only thing I need is instruction on how to use the Keurig machine... :)

Dec 4, 2015

Everything was prompt and professional. No surprises.

Nov 27, 2015

Enjoyed the team and appreciated the state of the art equipment used.

Nov 26, 2015

Love this office and the doctors.

Nov 23, 2015

Everyone there is great. Thanks especially to Denise who checked my old glasses for fit. While waiting during my husband's appointment I also enjoyed a cup of coffee. I only wish it was easier to find a flat place to park for my wheelchair. Thanks, MM

Nov 21, 2015

Always a pleasant experience with Dr. Olsen and staff. Professional and congenial examination with complete explanation of any problems and solutions...highly recommended to anyone.

Nov 21, 2015

I've been a fan for years. No one can fit me with glasses as well as Denise, and Dr Olsen and Dr Mace are professional yet completely personable. I always receive excellent care while feeling welcome and at home.

Nov 6, 2015

This place has the best frame selection around, and the staff is so helpful in choosing the perfect frames.

Nov 4, 2015

Very good experience all round, very pleased.

Oct 28, 2015

I thought everything was perfect. Staff is always professional and courteous. Wouldn't change a thing.

Oct 21, 2015

Friendly, efficient service that's close to home.

Oct 20, 2015

Awesome service and I will refer business your way😎😎 Thank you

Oct 8, 2015

Very positive experience with staff and doctor.

Sep 16, 2015

This was great, not forced to use the newer machine that hurts my eyes. I would give it 5 stars, but they won't let me high light anything and when I typed in on #7, it put all of that info here.

Sep 14, 2015

Always professional, friendly and courteous. The equipment and methods uses are state of the art.

Sep 14, 2015

My visits are always friendly, informative and quick!

Sep 13, 2015

Always friendly and very knowledgeable. Its the only place I go for eye care.

Aug 30, 2015

Love your office and staff! I refer you off to friends and family whenever possible! Thank you for the great, friendly service.

Aug 28, 2015

Love the doctor and love the staff! I have been going to Dr. Olson for years! He is amazing and his staff is excellent! It is fun seeing everyone and knowing I will receive excellent care, advice and assistance!!

Aug 22, 2015

Nice office , very complete and professional exam and optometrist

Aug 6, 2015

Friendly and helpful = I recommend using their services!

Jul 12, 2015

The associates at the desk, and who did preliminary tests before seeing the doctor, were very pleasant and engaging.

Jul 6, 2015

Would have been a better experience if after - visit referral for cataract surgery had been followed - up on by office staff.

Jul 2, 2015

Very professional, respectful, and knowledgeable.

Jun 27, 2015

Friendly, prompt, and thorough without taking too much time.

Jun 8, 2015

Not happy with the delay getting in. Maybe a Saturday issues, in which case will not book on Saturday again.

Jun 4, 2015