Reviews

Great Staff--friendly and professional.

Aug 12, 2019

Great job checking my ankle problem and giving me options.

Aug 11, 2019

I was so grateful that Dr. Howard could see me so quickly after I broke my foot.

Aug 5, 2019

Excellent customer service. I saw the PA this time, and he was awesome!

Aug 2, 2019

Great team of professionals who work collaboratively for great patient care. Quality organization!

Jul 30, 2019

Doctor Bahu was very cordial and took time to answer my questions and explain the issues with my shoulder condition. He didn't push me to have surgery, but gave the option to try physical therapy first; surgery second option. Staff was very friendly.

Jul 30, 2019

I normally don’t submit feedback, but I felt I had to; I don’t want other patients to be in the same situation I’ve been through. I won’t write the name of the doctor; I’m hoping the clinic can review their process and ensure an Experienced Orthopedic must review and assist PAs on how to communicate and exercise the correct practice. FYI …. after my appointment, I called twice and asked to have one of the Orthopedic to call me, and It’s been over a week and no one called. I have had pain in both knees for the last 8 years; it was mild but in the past 4-5 months, it’s been bothering me a lot. I did my research and wanted to come and see one of the Orthopedic in the office; however, the receptionist I spoke to suggested that I meet with one of the PAs, and in my next visit, I would meet with the Orthopedic I wanted to see. BIG MISTAKE. I will never meet a PA without having an experienced Practitioner in the room. So the PA reviewed the X-Ray, asked me few questions, and then he told me “I’m in tough spot”, NO KIDDING, THAT’S WHY I CAME TO SEE THE KNEE EXPERT!! He asked me if I take any medication, I told him, I take Aleve when I have pain. He suggested that I’d use knee brace and take it easy on physical exercises! I really got annoyed by his response. I then suggested for me to have an MRI. He refused. I’ve asked twice, and he refused both times. He said that I don’t need MRI because the X-Ray was sufficient to diagnose my knee issue. At that point, I knew I made a mistake! I should have requested to meet the Orthopedic I wanted to see. I asked him if he has any long-term medical alternatives, other than Aleve and knee braces! He said that I have three options, Cortisone shot, Gel shot, or knee replacement. The way he said, it’s like reading off WebMD. I said thank you and walked out. He ruined my entire week. He really did. I really felt sorry for those who are less fortunate that have no choice but to listen

Jul 28, 2019

I was very happy with the service

Jul 28, 2019

I have had nothing but good experiences with both Dr Ward's. Both are very personable and easy to understand.

Jul 26, 2019

The whole office was great. All seem to believe the idea of treating everyone as family. Plus the result of my knee replacement was beyond what I thought could be done. Dr Joseph Ward is a doctor with incredible skill as a surgeon and a great caring attitude...just can’t say enough good things about my experience...wow!

Jul 26, 2019

The staff is friendly and courteous..

Jul 25, 2019

This was my first visit. The process from start to finish was great. They have the forms online so you can fill them out ahead of time, that takes the pressure off. They called me in quickly. The assistant was very nice and listened to everything I had to say. Dr. Schroeder is super nice, very caring, again listening to me ramble on. Front office staff is excellent and very welcoming. I will go back and will refer those who need those services.

Jul 22, 2019

Very good office staff especially Amanda and Dr.Joe Ward

Jul 19, 2019

My first visit was such a breeze! I signed in and was taken care of right away with a very friendly office clerk, then went to fill out forms and was brought back for some X Rays. The X Ray tech was awesome...very sweet and comforting... from there into a room and within five minutes Dr. Kassab came in with the results of my X Rays and explained what needs to be done. He was very patient and answered all my questions. All Staff seemed to be compassionate, kind, and caring!

Jul 18, 2019

Excellent service only had to wait 1 hr to see dr K

Jul 18, 2019

Your staff was pleasant and helpful. Dutcher was interested in my comments and my health.

Jul 17, 2019

Outstanding staff from the minute I walked in the door until I left

Jul 17, 2019

I have recommended Dr. Bahu and Dr. Kassab to many friends. Those who have taken my recommendation have given me positive feedback regarding this practice.

Jul 16, 2019

Staff very friendly and welcoming. Dr. Schroeder did an exceptional job explaining everything about my condition and future surgery. Excellent “bedside manners “.

Jul 12, 2019

Always friendly, caring and supportive.

Jul 11, 2019

Doctor was very friendly and informative

Jul 10, 2019

I cannot say enough good things about my wonderful,kind and competent doctor and his wonderful staff.

Jul 10, 2019

I didn’t have the wait at all in X-ray or in the room for doctor. I’m not sure if they changed some things in scheduling or I was there early in morning and they weren’t backed up yet. But it was much better.

Jul 10, 2019

Awesome really liked dr Nahu his associate and the staff

Jul 9, 2019

I always refer this practice to family friends and patients!!

Jul 4, 2019

Some of the best professional service I have ever received from physician. Dr. Kassab is professional, courteous, understanding and can talk to you on a personal level. The office staff are second to none! Helpful, happy and very willing to help!

Jul 4, 2019

They were very timely and attentive to patients.

Jul 3, 2019

From the minute I made the appointment, to being greeted warmly at the appointment, to having xrays taken and finally meeting Dr. Kassab I was IMPRESSED!!! The office staff is wonderful and I felt at ease with Dr. Kassab immediately! His explanation of my condition was easily understood and my fears were put to rest! I know I am in good hands! Congratulations on a workplace environment that is AWESOME!

Jul 1, 2019

Everything went like clockwork and I appreciate your professionalism.

Jun 27, 2019

Minimal wait time, wonderful staff and doctors. Great place to go when you need orthopedic help!

Jun 26, 2019

Outstanding Doctors . All the physicians are outstanding

Jun 26, 2019

Very prompt and friendly service. Doctor Kassab explained my condition very well. Would recommend him.

Jun 25, 2019

Dr Kassab was very caring and understood my situation.

Jun 25, 2019

I have been to Dr Bahu now a few times for my daughter. The office seemed to get us back quickly, Dr Bahu is nice and puts my daughter at ease.

Jun 23, 2019

I've personally have been going to Dr. Ward for decades, and as he partnered with OSOC I followed and have been very happy ever sense. Dr. Bahu is excellent at his specialty and i am very happy with the service, dedication and professionalism I receive at their offices

Jun 21, 2019

This was my first time meeting Dr. K - auto correct keeps changing his name :( I had a great visit, he took his time, answered all my questions!

Jun 21, 2019

This medical facility has an uncommonly well trained and very scholarly doctors who genuinely care about their patients.

Jun 21, 2019

Office is operated very professionally and Dr. Bahu has excellent communication skills!

Jun 21, 2019

I already have and she already had a meniscal tear repair with Dr.Kassab!

Jun 20, 2019

Dr. Howard is very thorough and cares very much for his patients. I see him in the Clarkston office and am seen within five minutes of my arrival. I love Dr. Howard's upbeat nature. He is very skilled.

Jun 20, 2019

I have consistently had appointments where the physician listened to me and worked with me to treat my issues.

Jun 20, 2019

Dr. Kassab is the best. He and I go way back. He has taken care of my knees and hips for years. He is awesome and treats me very well and the care is great

Jun 18, 2019

I ave a knee replacement that Dr Kassab put in 1999(yes, 20 yrs. ago and the xrays look as good today as they did in 1999. My ability to do things at 80 yrs. of age are better than ever. Thank you to your staff and all that are involved in your office. Dr. Kassab has been my doctor and friend for many years, thank you, Carol McInnis

Jun 18, 2019

This office offers the most outstanding professional staff. Very knowledgeable & caring on all levels.

Jun 14, 2019

Dr Howard was wonderful. Professional, kind and explained everything. Thank you!

Jun 14, 2019

I didn’t have a scheduled appointment and Dr. Ward and Jenny were very accommodating in fitting me in during my husbands appointment.

Jun 13, 2019

Happy to find out that I could get relief with a shot so I can enjoy summer. And my replaced knee is still like the day that Dr. Kasab put it in.

Jun 12, 2019

Warm kind service. Please see additional comments.

Jun 12, 2019

Dr. Kassab replaced both of my knees first one 2012 last one 2013 no problems

Jun 11, 2019

The physicians are superb

Jun 10, 2019

William Ward has been our orthopedic of choice for 30 years. His care is excellent and we trust him implicitly.

Jun 8, 2019

Dr. Kassab replaced my knee 10 years ago. Had good results so trust his opinion and good work.

Jun 7, 2019

Been happy with Dr. Kassab for almost 10 years. He's the best.

Jun 7, 2019

I am going to truly miss Dr. William Ward, and his care of patients. Thanks to Gail for always being an Amazing person.

Jun 7, 2019

Entire office staff were curteous and helpful. No waiting for my appointment - on time. PA Gerald Thomas was very patient and thorough in answering all my questions.

Jun 6, 2019

Terrific staff and Dr. Bahu and his PA Michael were outstanding! Thank you for the great service.

Jun 6, 2019

Extremely efficient and effective service. I was in to have x rays within 10 minutes of arriving and saw Dr Ward with his analysis of my issue and completed entire appointment with 30 minutes.

Jun 5, 2019

Dr ward is awesome and the staff also would recomend them any day!

Jun 5, 2019

Great service and friendly staff.

May 30, 2019

I was very impressed how quickly I was seen, had xrays, was seen by the Dr and treated. I was in and out in an hour and felt like I was listened to. I would highly recommend Dr Joesph Ward and his staff

May 29, 2019

Dr. Bahu and all his staff and colleagues are wonderful! They are professional, friendly and very helpful.

May 28, 2019

everyone was very nice,a pleasant visit. dr j ward was great

May 27, 2019

I was greeted and treated very professionally. The staff was upbeat and kind...

May 27, 2019

First Class Professional Practice.

May 21, 2019

Nice office, great staff. Dr. Joseph Ward was very nice, and answered all of my questions and took time to make me feel comfortable.

May 20, 2019

This will be my third joint replacement that Dr Kassab has done...The other two are still going strong after eight and ten years...Dr Kassab is a very caring man and a great doctor. I’m looking forward to my surgery and finally a knee that is pain free..

May 18, 2019

I was very satisfy with my visit. I liked

May 17, 2019

I found myself, at age 55 needing a hip ! consulted with 2 different doctors and Dc Joseph Ward made me feel confident and comfortable - taking his time to review the product he was going to use, the procedure as well as the after care. He , and his assistant Jenni were awesome

May 16, 2019

One of the few medical offices that see you on time. Wonderful.

May 15, 2019

I wouldn't go anywhere else.

May 15, 2019

Staff and Dr. Kassab are excellent!

May 10, 2019

Always a pleasure to see Dr. Joseph Ward. I am 10 months post-op after knee replacement and doing great.

May 9, 2019

Friendly staff. Bright waiting room.

May 9, 2019

Dr. William Ward is beyond the norm and truly outstanding in every way. Sad to hear that he is retiring. Irreplaceable

May 8, 2019

I felt at ease with my decision to have knee replacement surgery after my appointment

May 8, 2019

I have recommended Dr. William Ward since he performed a total knee replacement for me in 2015. I wish him a joy filled retirement play all the golf he wants. And lots fun times with his grandkids !

May 7, 2019

I had surgery on March 29 2019 by Dr William ward he was pleasant, concerned, and helpful. I hope he has a great retirement he deserves it...

May 6, 2019

Dr. Bahu is the best. I have recommended him to friends.

May 3, 2019

It was an overall excellent experience and I hope my doctor can help my situation.

May 3, 2019

Dr. Bahu was very personable while discussing the possible options. He made my wife and I seem like we had known him for years.

May 2, 2019

My first visit was a perfect experience. The staff was friendly and so nice. Dr. Kassab is the best. He has given me my easy mobility back. I am so thankful.

May 2, 2019

Caring, compassionate. We felt like Dr Bahu was treating one of his own family.

May 1, 2019

Dr Bahu’s PA although he was very thorough in his explanation of my condition, spoke to rapidly for me. I’m am in need of hearing aids which made it difficult for me to totally comprehend the PA’s explanation of my condition.

Apr 28, 2019

Leslie Cruikshank was phenomenal for my in-home therapy. Very punctual organized and to the point for exercises to be performed. Her punctuality was impeccable. Always on time and always gave me a 20 minute to half hour notice before arrival which I appreciated.

Apr 26, 2019

Dr Howard is always very helpful. He makes sure I understand the problem with my injured foot, and treatment options.

Apr 25, 2019

Very thorough and explained everything. They were also very nice.

Apr 25, 2019

Dr Bahu was very informative and was super nice.

Apr 25, 2019

My surgery went perfectly and I was fully informed of the process in advance, even though it was an emergency surgery. The following-up visits at the office were great. There were no post-op problems and I am fully healed in less than a year. Dr. Bahu and his staff are absolutely amazing.

Apr 25, 2019

I'll miss Dr. Ward when he retires but have every confidence I'll keep receiving the best of care from OS. Gail (Dr. Ward's nurse) is wonderful...she's so friendly and makes me feel very comfortable. Always smiling. The staff is the same way at the front desk. Appears to be a finely tuned office that runs smoothly. Thank you for the great experience.

Apr 25, 2019

The receptionist was so friendly and cordial, the xray tech. Was very efficient, and Dr. BAHAU was great!

Apr 24, 2019

Very satisfied with Dr. Ward

Apr 24, 2019

I really like an office where your appointment time respects your commitment to arriving on time. This office and its employees do that and even more importantly, I was diagnosed quickly and had all my questions answered.

Apr 23, 2019

Very Pleasant Experience Everyone very pleasant and helpful

Apr 23, 2019

Very professional but kind service.

Apr 20, 2019

Without this knee surgery, there was no hope for quality of life. Now I don't even think about my knee. The experience and results were great.

Apr 19, 2019

I was told Dr. Kassab does meniscus repair surgery, I schedule everything accordingly so I can take a medical leave from work to find out he doesn't perform these surgeries.

Apr 19, 2019

Very friendly service, very knowledgeable doctors. I have several people i work with that see this doctors and all of them have positive feed back about them.

Apr 19, 2019

Clean,roomy,pleasant office......very friendly staff,including receptionist,x-ray tech and physician......Excellant experience!

Apr 19, 2019

Always very professional - the good Doctor helped again big time - thank you all so very much

Apr 19, 2019

Dr Howard was so professional! His bedside manner was great! I really appreciated his knowledge and advise! I would recommend him to family/ friends!

Apr 18, 2019

Very efficient and knowledgeable staff. Dr Matt Bahu was awesome. Very personable approachable. Answered all our questions thoroughly. Definitely would recommend. Thank you Dr Bahu and staff!

Apr 18, 2019

I look forward to a follow up visit with Dr. Howard.

Apr 17, 2019

Seeing Dr. Joe Ward fills me with confidence. After seeing him, I have answers, I have knowledge, I have peace of mind, and I have an OS for life. Not only is he incredibly knowledgeable, but also approachable, friendly, caring. I’m tremendously grateful!

Apr 17, 2019

Dr. Nick is the best . He answers for all questions you ask very politely and with patience . I recommend him for any lumbar spine pain.

Apr 11, 2019

Everything was great apart from the 1 hour and 10 minute wait past my appointment time. Dr. Kassab was professional, friendly, thorough, and answered all of my questions to my satisfaction.

Apr 11, 2019

OSOC helped my orthopedic issues. From Dr Bahu to Michael Pointe, PA, to the nurses and the office nothing but the best.

Apr 10, 2019

I was probably the first appointment of the day. I got in with almost no wait, was seen by Dr. Joseph Ward quickly and most importantly was diagnosed and treated successfully. I was told it would take some time for me to improve, however there was almost immediate releif. Dr. Ward was excellent at explaining my condition and at laying out what i could expect. Office staff was freindly and professional.

Apr 10, 2019

Everything about this place is excellent. Doctor is a great listener and explained everything extremely well.

Apr 6, 2019

Everyone was very professional and personable

Apr 6, 2019

I’m sorry,I don’t understand.

Apr 4, 2019

I was given directions to Bloomfield office. When I arrived in Bloomfield, I was told my appt was in Clarkston. The girl made a mistake when scheduling me.

Apr 4, 2019

Rating is only after my first appointment so a bit difficult to judge fairly

Apr 4, 2019

I am very pleased with this practice and the two physicians I see and have had two surgeries with. Dr. Joseph Ward has been so kind and very skilled taking care of my damaged knees. I will have knee replacement in the near future. He is a wonderful person. Explains thing very well. Dr. Bahu has repairedboth of my shoulders and is also very skilled. Also a wonderful doctor. I have had great experiences.

Apr 3, 2019

Everyone I seen in the drs office were very nice and talked to me so I knew what they were saying and I understood what was said pertaining to my sore arm and shoulder

Apr 3, 2019

Everyone was very nice and listened to what you have to say

Apr 3, 2019

Dr. Bahu is the best! Great bedside manner,very helpful and caring. Everything is explained clearly. Additionally, His office staff is amazing!

Apr 2, 2019

geat new Doc. very honest and very clear what is going on .

Apr 2, 2019

Great staff, efficient service. I was in and out in a very timely fashion. Clear this is a priority for this office.

Mar 28, 2019

Very excellent doctors that spcialize indifferent parts of the body. Very knowledgeable, patient and kind.

Mar 28, 2019

Great reception, assistant and doctor!! Wouldnt go anywhere else!!

Mar 26, 2019

Excellent service and care

Mar 26, 2019

Dr. Bahu and staff are wonderful. Dr. takes his time and answers all questions. The staff are very responsive to calls.

Mar 26, 2019

Dr. Ward is great, listens to your concerns and gives you answers. Did my first knee surgery have had no problems.

Mar 25, 2019

I was pleased with your overall review of my problem. i went home with absolutely no pain and I was pleasenly thankful but i kenw it wouldn't last.... and it didn't. I will need to look ahead at all further options an wii appreciate your advice as we move ahead.

Mar 22, 2019

Dr. Joe Ward is OUTSTANDING!! Have recommended him multiple times(His words.... as he described how many friends and former students mentioned my name as a referral)

Mar 22, 2019

As a new patient I was given excellent service in getting my appointment and tests scheduled.

Mar 21, 2019

Friendly Staff and Dr did a great job explaining the condition.

Mar 20, 2019

I have already recommend my brother in law.

Mar 20, 2019

You are great! From the front desk staff, MA's and the doctors. You are always helpful, and I have recommended you to friends. You made my total knee replacement a great experience. Thank you Dr. William Ward! I appreciate you all.

Mar 20, 2019

Dr. Kassab is the best! I have also heard from friends who have had some of the other doctors that they are very pleased as well!!

Mar 18, 2019

My visits to this office have been consistently positive as the basic philosophy with the employees, including my doctor, seems to be one of empathy and caring for the patient and acknowledgement of the issues that face people with failing and injured joints, limbs, etc. I always feel that I will receive the best care as I go through the stages of a failing knee.

Mar 16, 2019

I’d highly recommend Dr. Schroeder

Mar 14, 2019

Dr. Schroeder takes time to explain the problem, the best solution for it and what to ultimately expect after recovery.

Mar 14, 2019

Always enjoy talking to Matt. Wait was a little long. Good referral system. Already heard from their office. Karen

Mar 14, 2019

It was pretty amazing. We arrived early for our appointment, were met at the door, called in for Xrays, met with the doctor, got another appointment, and left before the time of our original appointment. Can't be more efficient than that.

Mar 14, 2019

Always professional and trustworthy.

Mar 13, 2019

Wonderful, professional visit.

Mar 12, 2019

Staff is very courteous & professional. Wait time was very short. Dr. William Ward is caring and friendly who makes me feel I’m his only patient. I didnt

Mar 6, 2019

I have seen three doctors before I saw Dr Saffa Kassab and I am so happy with his services and the staff are friendly and take care of all calls an right away to the insurance for any prior authorization, unlike the staff at other places that I was their patient. I am a pharmacist and an owner of a busy pharmacy. Many of my patients see Dr Kassab and they all love him.

Mar 5, 2019

My knee replacement was very successful. The excellent followup made the recovery easier and provided added confidence.

Feb 28, 2019

Dr Schroeder is an outstanding doctor. He runs tests before concluding any surgery. I trust him explicitly.

Feb 27, 2019

Dr. William Ward is a fantastic doctor. He helped me to walk again pain free after over 40 years with two bad knees. Can't thank him enough for his wonderful work.

Feb 22, 2019

Wonderful people. They all were very nice, caring, helpful, and friendly.

Feb 22, 2019

Dr Kassab is a wonderful surgeon. His is very caring, gentle and understanding. He eased my mind about surgery and the recovery. Would definitely recommend him.

Feb 21, 2019

The staff was very friendly and helpful. Love Dr.Joseph Ward, he's so thorough.

Feb 21, 2019

We were in and out in record time! I felt listened to and all of my concerns were answered.

Feb 20, 2019

Saw me right away, very friendly and thorough. Staff was attentive to my needs.

Feb 20, 2019

DR. WM. WARD IS THE BEST ORTHO SURGEON---#1. I AM SO BLESSED TO HAVE HIM AS MY DOCTOR. WHEN DR WARD RETIRES IN JUNE, I WILL ASK HIS SON JOSEPH TO CARRY ON THE GOLD STANDARD OF QUALITY THAT DESCRIBES HIS DAD. WISHING DR. WM. WARD THE BEST OF HEALTH AND HAPPINESS AS HE PREPARES FOR RETIREMENT. THANKS DOC AND GOD BLESS.

Feb 20, 2019

Dr. Kassab was very nice, listened carefully to everything I said and answered every question. He seems knowledgeable and it is obvious why he is one of the highest rated physicians in several ratings I researched.

Feb 20, 2019

everything about my visit was handle in a very compassionate and professional way.

Feb 19, 2019

I have complete trust in Dr. W Ward and the staff. They are caring, understanding and very friendly.

Feb 18, 2019

This office is always friendly and quick to get you back. Always a great experience.

Feb 16, 2019

Dr. Kassab is very through. He answers all questions with clear and understandable responses.

Feb 15, 2019

Everyone was very helpful

Feb 15, 2019

Good visit, professional, timely, answered questions, allowed enough time.

Feb 15, 2019

Everyone was pleasant and very efficient.- Impressed by the staff and doctor.

Feb 15, 2019

Great physicians, friendly and efficient staff...always a very pleasant experience.

Feb 14, 2019

Very pleased with my visit. Very little waiting and very informative very professional

Feb 13, 2019

⭐️⭐️⭐️⭐️⭐️ I visited Dr. Ward’s office 4 years ago, he helped me then and it was a very successful visit this time.

Feb 12, 2019

Dr Kassab gave me a new hip and a new start. After 50 years of playing hockey as well as doing construction for a living my hip was shot (arthritic). 10 months after surgery I was back skating. Thank you doesnt quite cover my deep appreciation for his skill and his warmth. My only regret is waiting so long to have the procedure done.

Feb 12, 2019

Dr Kassab speaks with you as an equal. He listens carefully to your concerns and is a very truthful and honest person. He makes you feel very comfortable and assured that while you are in his care he’ll watch over you.. and he certainly does.

Feb 12, 2019

Exceptional and friendly service and little wait time

Feb 11, 2019

The staff and Dr. Bahu are very professional, caring & attentive. They listen to your needs & are willing to accomodate however they can. Dr. Bahu takes the time to listen & presents alternative options beside any needed surgery. He is professional, knowledgeable, yet caring & funny (especially for those of us that are nervous patients).

Feb 10, 2019

Got in right away. Staff was very friendly like aways!

Feb 9, 2019

I have a lot of trust in Dr. Kassab. He has replaced both knees and just recently my left hip. I am still having issues with the hip but I am sure it will be resolved.

Feb 8, 2019

This was my first visit to this office and I was very impressed. I literally signed in and right when i got to my seat they were calling my name to go back to the exam room. I was probably there for 30 minutes total.

Feb 7, 2019

Professional, personal, and well versed on how to listen and expain to the patient.

Feb 7, 2019

Dr. Bahu was awesome, explained everything to me from start to finish. I wouldn't hesitate to recommend him!

Feb 6, 2019

Very nice staff. Doctor Matt Bahu awesome!! Very kind and takes time to explain and answer questions.

Feb 6, 2019

Very efficient & knowledgeable staff. Dr. Kassab was very insightful & helpful. Overall Excellence!!

Feb 5, 2019

Dr. Bahu was great! Staff friendly and efficient! Thanks!

Feb 4, 2019

As an initial patient, I appreciated the professionalism and efficiency with which my case was handled. Friendly but effective!

Feb 2, 2019

Everyone there is so nice and Dr. Kassab answered a lot questions that my other Dr didn’t

Feb 1, 2019

Everything is going fine.

Feb 1, 2019

Orthopedic Specialist of Oakland County are the best group of Physicians. They definitely take the time to explain and go thru your plan of care.

Jan 31, 2019

Very on time and nice would tell friends if they ask about docotors

Jan 25, 2019

All of the staff are very pleasant and friendly. Dr Kassab is the greatest

Jan 25, 2019

Always interested in helping

Jan 25, 2019

The care from the P.A. was quite good. However, the wait was poor and unacceptable. Had a 10:50am appointment. Arrived at 10:30am, completed all paperwork by 10:50am. Was called for an x-ray at 11:45am. P.A. entered the exam room at 12:10pm. Treatment was completed by 12:23pm.

Jan 25, 2019

Could not be more pleased with everything about Dr. Joseph Ward. His personal demeanor, expertise and thorough explanation,every step of the way during my knee replacement, was outstanding! His assistant, Jenny, has also been wonderful to deal with. I would heartily recommend them!

Jan 25, 2019

Experienced, professional, friendly, ethical, highly trained. With two total knee replacements and two total shoulder replacements, I'm a big fan.

Jan 23, 2019

Appt. was on time, staff was very friendly. Dr. Ward explained everything and answered my questions.

Jan 21, 2019

No better than I was when I first went to this place. Had knee surgery and was told I didn't need physical therapy afterward. Knee has never been the same. Can't straighten my leg and still has pain.

Jan 18, 2019

Everyone was very pleasant; nice clean, modern office

Jan 18, 2019

Staff was excellent and Matt took time necessary to make me comfortable with diagnosis

Jan 18, 2019

Your office was friendly, timely, a pleasant experience

Jan 17, 2019

Well have been seeing Dr. Bill Ward for years they say everyone is replaceable but I don't think he can be.

Jan 17, 2019

This was my third visit there with two different doctors for two different issues and I was most impressed by the doctors' thoroughness, competency and professionalism as well as that of their staff.

Jan 16, 2019

even though I received advise that I needed a reverse shoulder replacement I felt that Dr. Bahu would be a great surgeon. I was recommended by a Dr. who had 2 replacements by Dr. Bahu.

Jan 15, 2019

My experience with Dr. Bahu was very pleasant. He made me feel very relaxed and his personality and expertise are second to none.

Jan 9, 2019

This was my second visit to Dr J Ward. He has a great bedside manner and a good listener. I got injections in both knees due to Osteoarthritis.

Jan 7, 2019

Love the staff and especially Dr. W. Ward....have recommended to many people

Jan 7, 2019

Dr Schroeder was very thorough in explaining my condition with xray pictures.

Jan 3, 2019

Excellent care from a team of top professionals in a very modern setting! I will never go anywhere else!

Dec 28, 2018

From start to finish, staff was professional, friendly and caring

Dec 28, 2018

doesn't want to help fix his mistakes

Dec 28, 2018

Professional staff, I was seen within 5 minutes of my appointment.

Dec 28, 2018

everyone that works there really seam to enjoy their Job and treated me like I was the most important patient everyone I had contact with went above and beyond to make me feel Wellcome and warm it was a pleasure and I will have to say I really enjoyed my visit it didn't feel like I was going to a doctor

Dec 27, 2018

Dear OSOC, I have struggled and reflected on your request for a review since receiving the email shortly after my visit. My visit to your office came highly recommended by my dentist who is a patient of Dr. Kassab. When I made my appointment, my earliest option was to see his PA. I came anticipating seeing the PA initially and than being able to confer with the doctor. This did not happen. Additionally, I was hopeful the tear in my meniscus would be able to be repaired-thus, all my questions were geared toward this expectation. I was told this was not an option. It was suggested I take anti-inflammatory medication for the pain. And, then to my perception, summarily dismissed. I did not have time to process this new information and therefore, be allowed the time to ask other important questions.... such as, would a knee brace help, is there anything I can do to minimize further deterioration of the knee, would physical therapy help, should I see a sports medicine physician, etc. There was no suggestion of follow-up, merely a "call if you need something". While I realize I came with a notion of a different outcome, I don't believe I received the best this office has to offer based on the recommendation I received. Sincerely, S. Miller

Dec 26, 2018

GALE IS WONDERFUL AND WORD CANNOT DESCRIBE THE GREAT WORK DONE IN SURGERY BY DR. W. WARD'S CAPABLE HANDS. WHAT AN EXCEPTIONAL TEAM.

Dec 21, 2018

Dr. Howard is professional, excellent at what he did for me and has a very good personality. He is caring and is interested in what you have to say. I will certainly see him again and look forward to my visit with Dr. Howard.

Dec 19, 2018

Everyone was friendly and helpful and my shot was really quite painless!

Dec 19, 2018

very good surgery and very minimal scarring

Dec 19, 2018

The entire staff is very friendly in addition to their professionalism.

Dec 19, 2018

I had a total knee replacement and I had such positive experience from start to finish, the orthopedic specialist office and especially Dr Kassab are wonderful!

Dec 18, 2018

Dr. Ward replaced my knee in 2010 and it is still working well today.

Dec 17, 2018

Thorough Kind and Caring Willingness to answer all my questions

Dec 17, 2018

What a great staff and Dr's, I was blown away by all their kindness, from the first phone call to make an appointment to meeting with Dr etc! Appointment times meant something too :) No long waits

Dec 17, 2018

Dr Kassab did a knee revision on me and gave me back my life. I was unable to do so many things before and now I have the ability to do it all again. He is so compassionate and listens to his patients. He is the best of the best.

Dec 17, 2018

Great service at every appointment!

Dec 17, 2018

Great doctor, very thorough and friendly. Long wait time however. 4 stars!

Dec 12, 2018

Very professional, timely, so I left with a good feeling

Dec 10, 2018

Dr. William Ward did both of my knee replacements (3 yrs ago, then a year ago for the other one). I've recommended your Dr's to many people over the years. I've also seen Dr. Bahu for a shoulder issue. And a few years ago, Dr. Tisdale took care of my husband's broken leg (I know Dr. Tisdale is no longer there). I've always felt very comfortable coming into your office, and never pressured, and never over-medicated. Dr. Ward has always given me good advice on how to proceed when I first started considering knee replacement. I also have a couple friends who had hip or knee replacement by Dr. Kassab, and were very happy with their results.

Dec 10, 2018

To be greeted .so warmly by everybody was a delightful experience. And the officers are up to date, clean. Dr Schroeder was great.. listened carefully, explained everything in great detail .so we could understand everything. We were very impressed on how comfortable you all made us feel. Not every physician's office does it so well. Our compliments to all involved.. you showed you cared

Dec 6, 2018

Polite but not friendly. Felt if I wasn’t a candidate for surgery then just take medication for any pain

Dec 6, 2018

Very caring & professional practice. I always feel that the answers I get are specific to me, rather than generic.

Dec 5, 2018

The staff is kind and caring and Dr. Howard is an excellent physician and surgeon.

Dec 5, 2018

I already recommended my sister in law and Dr William Ward operated on her knee today.

Dec 3, 2018

Dr. Wm. Ward in two years has given me two perfect knee replacements which has given me back my life of gardening and travel! Love this man!!

Nov 30, 2018

Excellent treatment, kind, caring, compassionate. Dr. Kassab is amazing. He listens and explains your condition in a way that’s understandable. If you need a specific treatment, he’ll explain why and what the particulars are. The staff is friendly, efficient and professional. The office is always clean and neat.

Nov 29, 2018

I had a wonderful experience during my visit. Always great to see Dr. Bahu and speak with him!!

Nov 29, 2018

Dr. Bahu and the staff at OSOC are very friendly and professional...the doctor is attentive to your conditions and you don't feel rushed when He comes in for your visit...there is a sense of genuine concern.

Nov 28, 2018

Great doctors and staff. Really appreciate concern and comfort given at the time of service.

Nov 28, 2018

Everyone was very friendly and efficient loved the visit

Nov 28, 2018

I am in excitation pain. And the two scrips the doctor put me on my insurance won't cover. I have called over15 times to get something different. And since the day before Thanks Giving.I'm still waiting for the doctor or her assistant to return my call.. I went to see this pain doctor because i have over 8 auto immune diseases. I'm sorry but I'm not a happy camper. I had to dish out of my pocket over $235.00 for a medication that's not relieving my pain!!!!

Nov 28, 2018

Dr Kassab and the staff at OSOC are the epitome of excellence in every aspect of joint care needs. There isn't any other place I will ever go for whatever joint issues I might face in the future.

Nov 20, 2018

After both hips and one knee replacement done by Dr Kassab, I've had no pain. He's the vert best.

Nov 20, 2018

Dr. Schroeder was very good. He reviewed all xrays and diagnosed the problem.

Nov 20, 2018

Dr William Ward was recommended to me and I also have recommended him to others. He is the best in my book. He did a hip replacement on me in 2006 and I plan on him taking care of my knees

Nov 19, 2018

It was great; great experience, excellent doctor!

Nov 18, 2018

Very efficient & punctual!

Nov 17, 2018

Very helpful and friendly

Nov 17, 2018

Great staff, little to no wait time for appointments!

Nov 16, 2018

Very happy with the fact that I was able to get in quickly to see a doctor. This is often not the case for new patients.

Nov 16, 2018

My thought when leaving here was, "Who do I know that needs joint care? I need to tell them about this place." I had an excellent experience here, and they worked hand-in-hand with my primary care doc. Excellent!

Nov 16, 2018

Best office staff. Nice, helpful. Dr Kassab is very knowledgeable and does not rush you into surgery. Lots of options for my knees

Nov 16, 2018

Love Dr. W. Ward! He is always prompt, caring and kind.

Nov 16, 2018

Dr. Howard is amazing. Explains things in detail and is very easy to talk to about your concerns. Thank you

Nov 16, 2018

caring professional experience

Nov 12, 2018

Courteous and friendly staff. Bright clean offices.

Nov 11, 2018

Loved my visit with Dr.Howard. Thank you! ☺

Nov 9, 2018

Excellent service from Dr. Kassab all the way to the receptionist.

Nov 8, 2018

My appt with Dr Schroeder went well. He showed me a specific exercise to do, I'm going to start making notes, when pain is worse, how quickly I start feeling better after the shots etc.

Nov 8, 2018

Fast, efficient, organized the staff knows their business and the office runs smoothly. It also helps that all the staff is very kind and friendly. Doctors are awesome.

Nov 8, 2018

I have been seeing Dr William Ward for 14 years, I will miss him terribly when he retires, but will continue to visit this group for my Orthopedic needs.

Nov 8, 2018

Got appt within two weeks of fall for non emergency situation. Was called within 5 minutes if my appointment time.

Nov 6, 2018

I was not pleased with Dr. Bahu. His PA, Mike, took the time to check out my shoulder and arm, but Dr. Bahu did not spend time with me (maybe 5 minutes) while he raised my arm once and announced that he agreed with the PA. X-rays were taken, however I did not see the results, nor were they discussed with me. I understand the trend to use PAs to lighten the doctor's case load, but I felt that I did not receive a thorough review by the doctor. I will not be returning to this facility or to this doctor.

Nov 6, 2018

YES Under additional comments

Nov 6, 2018

Nice office, great staff! Sorry but, I hope I never have to see you again! Would recommend OSOC to anybody!

Nov 6, 2018

Everyone was very friendly. The doctors are great, especially Dr. Kassab. Lovely offices, on time appts.

Nov 3, 2018

Professional staff, timely service & great doc!

Nov 2, 2018

I like Dr. Kassub, he knows knees and his patients.

Nov 2, 2018

Less than 10 minute wait time, courteous attitude of staff, radiologist, and Doctors, detailed explanation of proposed treatment. The entire experience is something I have NEVER seen in any other medical office. This practice has it's act together! With the great patient concern, excellent attitudes and top orthopedic doctors, I would recommend this as the only place to go if you need this kind of care.

Nov 1, 2018

I already recommend your services to friends family and my clients.

Nov 1, 2018

I have been through bilateral knee replacements and bilateral shoulder replacements. Each visit is of the upmost professionalism and the best care from the physicians and all of the staff.

Oct 30, 2018

I am very pleased with how I was greeted, treated, and respected by all members of the staff of your office. My appt. was promptly acknowledged, and services provided, from X- ray to doctor’s consultation, were timely and professional.

Oct 30, 2018

I was so happy with Doctor J. Ward and his great staff. The doctor addressed my concerns and right away knew my problem. This was the best experience. The wait time was so short, I didn't even get done my "first visit " paperwork!!!

Oct 26, 2018

Everyone in this office is very pleasant! I enjoy coming to see Dr. Kassab. He is my Hero!!!!!@

Oct 26, 2018

I could not have asked for, or possibly received better care that what I had from Dr. Joseph Ward and the entire staff at OSOC. Dr. Ward showed a tremendous combination of wisdom, expertise and compassion in every phase of my treatment and recovery. I would highly recommend him to anyone who needs orthopedic care. I would also like to give a special thanks to Jenni. Every time I would call her in a panic, she would instantaneous alleviate my concern with a "don't worry, I've got this". I lost track of how many times she went above and beyond duty to help me out. They are all fantastic at OSOC.

Oct 26, 2018

There is nothing better when going to a doctor's office than being greeted by friendly personnel when you walk in the door and made to feel welcome. This is the way I was treated in the OSOC Office. Everyone is kind and caring and the care given to me by Dr. Kassab is beyond excellent. He is kind, compassionate and knowledgeable--all of the traits you want in your physician. And he listens! I can't thank him enough for the time and concern he spent on taking care of me.

Oct 26, 2018

No waiting and courteous, respectful treatment--and great doctors.

Oct 26, 2018

Service was excellent, on time. The staff was very helpfull

Oct 23, 2018

Expeditiously brought me in to treatment room...answered all of my questions and clearly stated how to prepare myself for surgery.

Oct 23, 2018

Very pleased with surgery, if I didn't know I had it done I would think they were natural knees. They are like my knees when I was in my 20's. Don't return to see Dr for 3 yrs.

Oct 19, 2018

Friendly, knowledgeable staff

Oct 19, 2018

I did not have to wait long. Dr. William Ward was professional and courteous

Oct 18, 2018

These Doctors care about you and your condition. You're not pushed through an assembly line practice. You're looked at as an individual and given the best treatment.

Oct 17, 2018

Employees treated me with total respect and were very helpful and fitting me for my wrist and knee braces.

Oct 17, 2018

I have had both Drs Kasab and Bahu put my body back together. I think the world of both of them. I am in the medical profession and this is the group I choose to go to. I have recommended them to several of my co workers who have also had very positive outcomes.

Oct 16, 2018

Exceptional and very helpful.

Oct 15, 2018

Five star very informative awnser my questions of concerns

Oct 15, 2018

Dr. Joseph Ward is the best. My knee is doing great after one year. The Staff is prompt and courteous. Never have to wait very long to be seen.

Oct 12, 2018

DR. Kassab is an awesome doctor. The very best in our book.

Oct 12, 2018

The doctors are very thorough and look at what's best for the patients. Great staffs well.

Oct 11, 2018

Very friendly staff, spent minimal amount of time waiting to see the doctor.

Oct 10, 2018

Dr. Kasseb was delayed for an hour and no one came in to let me know what had happened.

Oct 9, 2018

Dr. Kassab was fantastic. He looked me in the eye, answered all of my questions and didn't make it seem like he was rushed. These are uncommon experiences in modern health care. I'm very grateful to have found him!

Oct 8, 2018

Great professionalism and clarity in communications.

Oct 6, 2018

Dr. Ward, Dr. Schroeder, and staff thank you for your exceptional care.

Oct 5, 2018

I had a very pleasant experience. The staff was friendly and answered all my questions. They treated me respectfully, yet had a great sense of humor too!

Oct 5, 2018

Dr. Bahu gave me a cortisone shot in my left knee. It feels great today. Thanks!

Oct 4, 2018

Every one was helpful and nice

Oct 3, 2018

He is awesome pleasant and very personable. He is my fav. kind of doc..gets to the point and explains well

Oct 3, 2018

Staff was cordial and efficient . Not a long wait to be seen by doctor . Dr. Bahu was patient and thorough and explained things well.

Oct 3, 2018

The doctors I have seen in this practice are exceptional. As a nurse myself I appreciate their skill and knowledge as well as their bedside manner. They truly covey a sense of deep care and concern. The support staff are all equally pleasant and helpful.

Oct 3, 2018

Only recommend this practice!!!

Sep 29, 2018

I think this online is good to be able to connect with the patients. Your office staff and PA I met with were very friendly. I have always been happy with the office. My Dr is Dr. Kassab and did a wonderful job on replacing my knee. Never had any problems

Sep 28, 2018

Wonderful, efficient staff!!! Couldn't be happier with my initial consultation with Dr. Kassab and am looking forward to getting my knee fixed.

Sep 28, 2018

The staff is very friendly and efficient from the front desk to the nurse who does the x-rays. The only complaint I have is the one hour wait from my appointment time (when I arrived) to the time when I saw a PA. The PA, Jerry is great. He seems very concerned about the problem and listens carefully. I have been seeing these doctors for 5 years and they are very good.

Sep 27, 2018

Found everyone kind, working hard to make me comfortable. I felt safe and secure in the environment.

Sep 27, 2018

Very pleasant office. Greeted nicely and treated with kindness for entire visit

Sep 27, 2018

I just love my results with my care received with my doctor Joseph Ward. If you want the best join me and see what great care is

Sep 26, 2018

I was in such desperate pain and you fit me in. The staff and of course Dr Bahu were awesome. Thank you

Sep 26, 2018

I always see Jerry for knee injections and he is so consistently kind.

Sep 25, 2018

Great staff. They really made me feel comfortable.

Sep 25, 2018

The best orthopedic Doctors in this state.

Sep 25, 2018

Awesome team work!! Very professional, I was in and out less than an hour!

Sep 20, 2018

Although I wasn't planning to need another replacement, there is no other orthopedic practice I would even consider to do my surgery. This is the best! St; Joe's Hospital was a very pleasant experience. They are thorough and compassionate. As are Dr. Kassab and Dr. Bahu.

Sep 18, 2018

My experience here with all the team has been excellent, would recommended them to others

Sep 18, 2018

Staff very friendly. Dr. Kassab is great!

Sep 18, 2018

Staff and Dr Howard were very through, friendly and helpful. All of my concerns were handled and explained thoroughly.

Sep 15, 2018

took time to reschedule me the same day we were in a hurry for a funeral. They were most helpful

Sep 15, 2018

Everyone in your office is courteous , very efficient, and well informed. Dr. J. Ward' is probably the best Dr.I have ever had. I knew every minute of my 2 knee replacements what was going on snd why. Everything was explained well and everything was also documented. He was kinf and respectful. I have recommenfed him to everyone who has knee problems.

Sep 15, 2018

always have been seeing Gerry pa to receive my injections. But this time i checked in at 10:40 for a 10:50 appointment. walked out of office at 12.25. seems to talk longer to see doc for injection. i know there is many doc and patience, but it seems to long time for approx 12 min with doc. i have a life also. saying that i will still go there doc are very nice and i like the staff.

Sep 15, 2018

I honestly can't say enough good about Dr Kassab. He is extremely knowledgeable, kind, and has a great bedside manner. He treats everyone with respect and exhibits true compassion. He has great staff, too.

Sep 14, 2018

I’m very pleased with my care, the office staff and the excellent communication I have received

Sep 14, 2018

Amazing group of people. Thank you to everyone.

Sep 14, 2018

Everyone in the office was great. Felt very comfortable and at ease.

Sep 14, 2018

Love Dr. Kassab and office staff are efficient and considerate.

Sep 13, 2018

Everyone is very efficient, professional and helpful! Dr. Bahu is WONDERFUL!!!!!!

Sep 12, 2018

Excellent office visit, friendly efficient staff.

Sep 11, 2018

I feel confident with this doctor.

Sep 10, 2018

The staff was pleasant and helpful. Dr, Bahu explained exrays and did not push surgery immediately.

Sep 8, 2018

Extremely professional - a finely tuned practice - great results for me - Many thanks to Dr. Kassab and his staff- Sincerely, Steve Saunders

Sep 8, 2018

Dr. Kaasab and staff are wonderful. Dr. Kaasb listens to you and takes time with you at your appointment. He explains things so you understand what is going on.

Sep 7, 2018

This is my fourth replacement and I have total trust in Dr. Kassab. Have referred friends and they have also had good experiences

Sep 6, 2018

Staff was very friendly Dr Shroeder was very knowledgeable .

Sep 6, 2018

Great staff, nice office, fast service, enjoyable!

Sep 6, 2018

I have referred several of my friends to Dr. Kassab. He is an awesome Doctor. Sure fixed my knees!

Sep 5, 2018

Very happy with my experience.

Sep 5, 2018

Very pleased with Dr. Ward and the staff. They make you feel that your care is important to them.

Sep 5, 2018

very thorough, honest and efficient

Sep 1, 2018

Excellent Orthopedic Surgeon Doctors

Aug 31, 2018

Dr. Kassab has been wonderful in my treatment. I never feel as if I am being rushed. He never gets up to leave unless he is sure that I am done. Highly recommend this office.

Aug 31, 2018

Very prompt getting an appointment and seeing the Doctor the day of my appointment.

Aug 30, 2018

Very friendly and efficiently run office. The Dr. Bahu and the whole staff were great.

Aug 29, 2018

Good response to patients questions

Aug 28, 2018

Super people, the recepienist, the assistants for the doctors and esp. Dr. Joe and William Ward!!

Aug 27, 2018

Nice new office, plenty of parking, speedy service.

Aug 25, 2018

The pleasant greeting when I walked in the waiting room. The efficiency of the nurses and tech. Dr. Kasab was pleasant and informative of my problems. Dr. Kasab detected, thru Xrays , that it was not my hip but my back and set me up with Dr. Schroeder in the same office.

Aug 25, 2018