Reviews

I am a new client . The doctor and staff was amazing. I loved the atmosphere, friendly and professional.

Apr 1, 2021

Eyes & Ears gave me the best eye exam I have had in 57 years. All the staff were very professional, helpful, and friendly. The pricing was very economical, actually it was the lowest I have ever paid. My Eye exam included a retinal photo, dilation, and a new technology eye exam called Neurolens. If I had a stiff neck, headaches, etc they would have been about to help me with these issues with a new type of lens. I going to send my daughter-in-law to see them, she has frequent headaches. My progressive lens and frames were one price and I could choose any frame in the store. Great service at a great value. Go see them.

Mar 25, 2021

On a scale of 1-10 Eyes & Ears gets a 12.

Mar 25, 2021

Very considerate and detail oriented. Kind and caring!

Mar 22, 2021

The minute I walked in to the minute I walked out everyone showed how much they all care about you and your health. They made me feel so welcome and comfortable thru the whole process. They are all awesome !!!

Mar 22, 2021

GreatService and the Comprehensive Exam assistant was (Alex) was really great and professional. The final customer care was also very helpful, detailed and clear on. I loved the experience. @Dr.Corey was really also very great.

Mar 18, 2021

Mr. Treadaway is very customer focused and knowledgeable on all aspects on hearing loss and products. I am very happy with the results of his service, and I highly recommend Eyes & Ears to anyone with hearing loss!

Mar 8, 2021

Friendly Staff ... Explained everything very well.

Mar 4, 2021

I have been addressed quickly and efficiently each time I have attended Eyes and Ears for services. They were quick and efficient with all of my needs.

Mar 4, 2021

First visit 2 hours and could have been done in one hour. Eliminate the small talk, introduction, test, review test results, recommend product & explain features, pay

Mar 4, 2021

Absolutely wonderful office and staff!

Feb 6, 2021

Eyes & Ears has a very skilled, knowledgeable staff and provides excellent service.

Jan 7, 2021

Very professional people that do a wonderful job in helping people hear again.

Dec 4, 2020

Chris did a great job explaining my situation and what I should consider for hearing aids!!

Nov 13, 2020

excellent detail info and knowledge

Oct 15, 2020

I highly recommend eyes & Ears.

Oct 3, 2020

Dr. Leah has been one of the best eye doctors I've been to. She has gone the extra mile to help me with my vision problems. The staff there is great. They are always friendly and cheerful. I would highly recommend Eyes and Ears if you are looking for an Optometrist in Southlake.

Sep 24, 2020

The staff at Eyes & Ears made this potentially difficult visit very positive. They were friendly and professional, but also made me feel very comfortable. I have never experienced a medical visit that was this pleasant. Although they took my exam and concerns very seriously, they had a light heartedness about them that put me at ease. Coming from someone who has little experience with the eye procedures they had to do as well as experiencing anxiety, that is a real feat! I have found my permanent eye care location and look forward to working with them in the future.

Sep 21, 2020

Very professional group and would recommend them for hearing issues.

Sep 12, 2020

Received courteous care and help in solving two problems at the same place.......my hearing aid and getting my glasses repaired! Yea!!!

Sep 2, 2020

The staff is super friendly and very knowledgeable. They also make it a point to teach you about your own eye health and options, which I love. The facility was super clean and took the appropriate precautions for COVID as well.

Aug 31, 2020

Doctor Chris is always helpful, kind and friendly. His receptionist is very friendly and helpful.

Aug 29, 2020

Eyes and Ears has the best and most respectful staff possible. They give safe friendly and professional service every time.

Aug 27, 2020

Very professional staff and courteous

Aug 22, 2020

Knowledgable, Friendly and Concerned enough about my hearing to recommend an ENT specialist rather than hearing aids. Would recommend Ear and Eyes to anyone wishing a thorough impartial evaluation and genuine recommendation suited to your actual needs.

Jul 27, 2020

I was very pleased with the help and service, also with the safety taken during the visit.

Jul 16, 2020

Love Dr. Chris and his staff, always friendly, professional and helpful.

Jul 9, 2020

I received the most thorough eye exam I’ve ever had at Eyes & Ears. I had several things explained to me about my changing eyes that helped me so much. The staff is friendly and was very helpful in assisting me with my new glasses. I highly recommend these folks!

Jul 2, 2020

Very courteous and professional and personable.

Jul 1, 2020

I love my eye doctor! She listens to me. I had trouble with my previous doctor he would not listen to how the prescription looked to me. But that is not what happens here. She asks me questions and listens to my concerns and gets it right every time.

Jun 28, 2020

Professional people who understand.

Jun 28, 2020

This was one of the most thorough examinations I have received ever. Dr. Treadaway was very welcoming and explained everything in detail and answered all my questions and my wife's questions. He was very patient during the exam and explained everything very clearly. Hearing is important and he understood that I was having trouble so he took care to make sure I understood what was required of during the Hearing Test. Afterwards, he went over my results and suggested the best option FOR ME. He didn't try to sell the most expensive item or the least. He wanted me to have the best option available for me. He was willing to work with me on a lease and/or payment options. I would also like to mention that Mafill oria who checked me in was very friendly and helped put me at ease during the check in process. There are several pages which need to be completed and she was helpful to me in understanding what I needed to fill out. They also request that you bring a loved one to your appointment so that they know too what to expect. Amazing! Wonderful Staff

Jun 15, 2020

We loved this office and the doctor!!! She was so nice and helpful. I felt that she would have taken as long as we needed. I loved it and will be recommending this office to others!

Jun 13, 2020

Doctor Chris and his staff were very pleasant to work with. He made me feel completely comfortable and explained everything thoroughly.

Jun 6, 2020

competent and friendly staff.

Jun 5, 2020

Chris was excellent in answering my concerns & questions.

Jun 5, 2020

Professional and welcoming

Jun 4, 2020

Ya'LL ARE GREAT! THANK YOU!

May 22, 2020

The girls were very friendly and professional!

May 18, 2020

Very clean and professional office. Friendly knowledgeable staff, who make you feel like you are the only client in the world.

May 17, 2020

Very friendly staff! The doctor was so knowledgeable and gave me great feedback. Overall had a wonderful experience

May 16, 2020

I actually live in California, but found my “dream team” for eye care here in Texas. On this visit I had my existing frames tuned up a bit and ordered a new pair of glasses. The service is great, the girls are amazing at choosing the perfect new frames. Five star rating AND a big thumbs up!

May 13, 2020

Fit me in and took great care of me! Love the staff, truly great women.

May 7, 2020

Dr. Bohnert is awesome. The facility is clean, the staff is friendly and efficient and they treat you like a friend. Great place. I will recommend them to anyone I know looking for an eye doctor.

Mar 23, 2020

Very friendly and professional. Fitted my glasses Perfectly

Mar 16, 2020

My sister, Eileen F., referred me to Eyes & Ears and I an so glad she did! , Mary conducted the initial examination and so very kind gracious and professional answering my several questions. Dr. Leah was very patient with me and my curiosity during the examination. I would highly recommend Eyes and Ears to anyone who is interested in great customer ervice.

Mar 9, 2020

Very professional and extremely nice to deal with! I would highly recommend.

Feb 29, 2020

I would recommend your office because of how professional and polite everyone was at your office,

Feb 19, 2020

It was my first visit and I was treated very well. I enjoyed that they were open on Saturday and everyone I worked with was very respectful, knowledgeable and friendly.

Feb 16, 2020

Very professional and helpful. They take their time to make sure you understand how to use your hearing aids. Highly recommend!

Feb 14, 2020

They were very professional. They did a great job. Everything was well explained to me.

Feb 10, 2020

Prompt , courteous, very helpful info during testing for hearing. Will see them again when needed.

Feb 7, 2020

I feel welcomed every time I walk in the door. Greeted by my name. Appointments are always on time. Chris is a very knowledgeable person. He always has a solution to my problem. I enjoy my time spent there and leave satisfied.

Feb 1, 2020

Pain free and affordable, very welcoming atmosphere and friendly staff

Jan 30, 2020

Everyone was very helpful and explained the whole process..

Jan 29, 2020

Eyes and Ears did a fantastic job taking care of my complex vision needs. The staff was very helpful and knowledgeable. They provide great, affordable solutions!

Jan 27, 2020

Great frames and lenses for half the price than other competitors.

Jan 14, 2020

Unbelievably thorough and professional!

Jan 1, 2020

I have found the approach of Eyes and Ears to selling hearing aids an educational experience rather than a commercial one. I was apprehensive about changing styles but soon was convinced that my hearing would become considerably improved with better comfort. I am excited about my change.

Jan 1, 2020

Starting with the front desk staff to Dr. Leah each experience was great. The facility is very clean and inviting, staff are courteous and the doctor is very knowledgeable, professional and genuinely interested in her patients.

Dec 16, 2019

We absolutely love Eyes and Ears! They have been wonderful with my 5 year old. We bought his glasses from them, and they came with a one year warranty. We just had to have them replaced after 4 months (5 year old boys can be rough on eyewear. :)...) There was no problem getting him a free replacement. They were very understanding. Highly recommend. Definitely worth the drive from Irving for us!

Dec 12, 2019

Eye Definitely Will Come Back! The location was very clean and felt like an actual retail shop instead of the feeling of going to a clinic. The employees were very professional and asked all the right questions. Didn't feel like I wasted time and went through a speedy process to get lenses for my glasses. The Doctor at the clinic was very professional and friendly. I highly recommend Dr. Bohnert to anyone who needs an eye check!

Dec 6, 2019

Chris was very professional and helpful on my followup visit. Thanks

Dec 5, 2019

Friendly staff and detailed exam. Thank you!

Nov 27, 2019

We have had a wonderful experience at Eyes and Ears. My 5 year old is shy, and not always cooperative with responding to questions. :). But Dr. Leah and her staff are so patient and good at working with him. I highly recommend them!

Oct 10, 2019

Amazing service from everyone there!

Oct 5, 2019

This was the most thorough and exploratory vision exam I have ever had. Very considerate and professional staff. And...the prices are fantastic!!!

Sep 30, 2019

The courteous and concerned of the entire staff was the best I have seen since relocating to Dallas.

Sep 27, 2019

Christopher made major adjustments to the aids for my trial

Sep 25, 2019

Did a good hearing test and explain to me very effectively the results of the hearing test.

Sep 18, 2019

I really loved everyone there. They were all very nice and very professional!

Sep 2, 2019

Provided they do not have any insurance coverage.

Aug 17, 2019

I have had nothing but great experiences at Eyes & Ears so far. The staff and Dr. Leah are so friendly and welcoming. As somebody without vision insurance, I really love how affordable the services are here.

Aug 11, 2019

The very best customer service! I am very pleased with my exam, the outcome, my contact lens order.. everything.

Aug 8, 2019

Dedicated ‘Customer Service’ oriented staff. Professional and friendly at all times.

Jul 26, 2019

Super friendly staff! I really appreciated that each step and/or test was explained as the exam progressed.

Jul 22, 2019

Eyes and Ears always does a great job!

Jul 19, 2019

FANTASTIC Customer Service from everyone! I commented when I left that I usually dread going to the eye doctor. From now on, I'll look forward to it.

Jul 18, 2019

Excelente doctor I recomendó I want to go again next time

Jul 9, 2019

Although I just came in to get some help with a problem, and I am from out of town they were VERY pleasent and helpful. They solved my problem . I can’t thank them enough. Larry MacDonald Griffith, Indiana.

Jul 3, 2019

Everyone in the office was wonderful but the true stand out was Lori the audiologist. She was articulate, on point with her discussion, and very pleasant in her discussion about my possible needs. Absolutely wonderful personality.

Jun 24, 2019

The Doctor was very kind and knowledgeable.

Jun 17, 2019

Was very happy on the speed and accuracy of the business. Friendly service and very informative! Beautiful building.

Jun 14, 2019

The staff at Eyes and Ears were friendly and professional. The Audiologist was knowledgable and thorough. I recommend Eyes and Ears.

Jun 10, 2019

Dr. Leah is warm and kind. She is very smart and gave a thorough explanation. She is just awesome! I highly recommend her.

Jun 8, 2019

Lori did a wonderful job with my baseline hearing test! I was so impressed; she was skilled, professional anf personable. I will be back and recommenf her to friends.

Jun 8, 2019

I was so very pleased with every aspect of my visit. My needs were thoroughly attended to in an assuring, attentive, pleasingly professional way. There was no marginalizing any of my concerns.

Jun 3, 2019

Very friendly staff, answered all my questions.

May 26, 2019

Audiologist is knowledgeable, capable and pleasant. Staff very helpful and pleasant.

May 16, 2019

Dr. Leah is awesome! She is knowledgeable and kind. The office is beautiful. The staff is very friendly.

May 13, 2019

I really liked our audiologist. She was informative, and friendly.

May 8, 2019

Dr. Ruby performed a thorough hearing exam & made a best recommendation for the hearing aids I needed. She is very nice, knowledgeable, & great to work with C. Stewart, Southlake,Tx

May 8, 2019

The office is all brand new and fresh, the Doctor was very personable and well qualified, and everything was very well done. I feel like i received a very detailed exam and was given some good alternatives. Well Done!

May 8, 2019

First-time patient and I was definitely impressed. The staff is genuinely friendly and helpful. Dr. Bohnert was hands down the best optometrist I have seen. She was very thorough and explained the high-end technology throughout the exam. I will be recommending them and will be a long-term patient moving forward.

May 6, 2019

Friendly and professional. They started the appointment on time and did just what I was expecting.

May 6, 2019

Very professional and amenable staff. Am looking forward to additional contact with them.

May 3, 2019

Always great service and staff

Apr 10, 2019

Least stressful office visit I have ever had. Mary was joking with me from the start and I really appreciated her keeping me at ease, as I am not a fan of being in any doctor’s office.

Apr 5, 2019

My mom who is 93 yr old needed her hearing aids repaired on a Saturday. I called Eyes and Ears and from the front staff to Dr Roby received excellent service. Dr Roby was very professional and gentle with my mom making her very comfortable and confident she was in good hands. The facility is spacious, clean and inviting. Received the same excellent service in our follow up visits. So glad we came across Eues and award and Dr Roby.

Mar 27, 2019

Great, caring folks and the latest, greatest tech are what you'll experience at Eyes and Ears.

Mar 3, 2019

Dr. Leah and her office staff were phenomenal. Kind, courteous, professional. It was the best experience I've had with an eye appointment in a very long time.

Feb 4, 2019

Very proffesional staff. Questions answered completely. Clinic well appointed providing very lovely area for visit.

Feb 1, 2019

All if the staff is so friendly and helpful! This is a great place to come and I will definitely be back!

Jan 8, 2019

Loved the safe and doctor! I had a great experience and felt welcomed and listened to. All of my concerns where addressed and I felt like I was in great hands.

Jan 2, 2019

I was greeted right away by the receptionist as soon as I stepped in. Audiologist was super sweet and knowledgeable. Explained testing very thoroughly as well as results.

Dec 19, 2018

The BEST experience EVER!!

Dec 13, 2018

I really enjoyed my annual eye exam at Eyes & Ears! The staff is so friendly and knowledgable, the facility spotless and new, and Dr. Bohnert made the exam part relaxing yet informative. I highly recommend this business and appreciate their transparent pricing that is posted even on their business cards. No hidden fees or agendas; just great service. Thanks for a great experience!

Dec 13, 2018

Dr. Roby made adjustments to my hearing aids based on our conversations and evaluation that enhanced my hearing experience. I almost forget I'm wearing aids!

Dec 3, 2018

Great staff, great service!

Nov 29, 2018

Extremely good service that made me feel at home throughout the entire process, and also had me in n and out in no time at all.

Nov 23, 2018

Loved it, the staff and the doctor were amazing. Never been to a better place

Nov 8, 2018

I can hear again! The product I chose is so effective. Top notch staff and facility.

Oct 22, 2018

Great product, professional staff and convenient location.

Aug 24, 2018

Great knowledge and service. I enjoyed the whole process.

Aug 9, 2018

I love love love Eyes & Ears. Staff is amazing. Dr is a gem. Talked to me about the health of my eyes in a language I could understand. Highly recommend this as your new Eyes and Ears stop.

Jul 9, 2018