Optic Gallery Centennial

Dr. Todd Hartman

Star Star Star Star Star 471 Reviews

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Reviews

StarStarStarStarStar Very kind proficient people. —    (Patient since 2019)

Very kind proficient people.


StarStarStarStarStar Always friendly, helpful and extremely good wit... —    (Patient since 2020)

Always friendly, helpful and extremely good with the kids.


StarStarStarStarStar Very efficient, very friendly, takes the time t... —    (Patient since 2018)

Very efficient, very friendly, takes the time to make sure you are happy with their product!


StarStarStarStarStar Love the friendly staff, and love, love, love m... —    (Patient since 2020)

Love the friendly staff, and love, love, love my eye doctor! He is amazing!


StarStarStarStarStar Friendly & Professional  —    (Patient since 2017)

Really friendly from the start of my sons appointment to the end!


StarStarStarStarStar This is my 2nd year of going to Optic gallery o... —    (Patient since 2020)

This is my 2nd year of going to Optic gallery on Ann/95. The staff is very helpful and I really like the doctors. Highly recommend


StarStarStarStarStar "Great service & friendly staff!" —    (Patient since 2021)

This was my first visit and I must say I was very impressed what a great experience. Dr Erin is an amazing Physician, very kind considerate, and she is informative to getting the correct prescription to fit my vision needs!! Madison we’re extremely nice she was very patient while I selected my frames. I would definitely recommend this place to anyone that needs a good eye exam.


StarStarStarStarStar Very friendly and professional  —    (Patient since 2017)

Very friendly and professional. Joyce is and has always been very helpful every time I have my eye exam and my Dr was great too . Joyce is the best! And the staff are all friendly


StarStarStarStarStar Helpful —    (Patient since 2019)

nick and Joyce are always helpful


StarStarStarStarStar The staff was very helpful and my time was valu... —    (Patient since 2021)

The staff was very helpful and my time was valued. I was not kept waiting for long periods of time. This was my first experience here, and it was a good experience. I would definitely recommend to my friends.


StarStarStarStarStar Friendly safe and clean environment  —    (Patient since 2021)

I came here as a walk in and make an appointment for my annual eye exam. The staff was very friendly and helpful, and Dr. was great and very professional. I was in a hurry after my appointment and The staff to help me pick out perfect frames for my face and got my new glasses ordered very quickly. they also were able to replace frames in an existing pair of glasses that I had to save me some money


StarStarStarStarStar The team at Optic Gallery is very friendly and ... —    (Patient since 2020)

The team at Optic Gallery is very friendly and pleasant to work with and they are very knowledgeable of the products they sell.


StarStarStarStarStar Exceptional Optometrist and Office Staff!! —    (Patient since 2020)

Dr. Hartman is an exceptional optometrist; he is friendly, easy to talk to, thorough in his examination, takes the time to answer my questions and further explains what I don't understand. I would highly recommend Dr. Hartman. The office staff is friendly and warm; the woman that performed several eye tests for me was extremely knowledgeable and thorough. Unfortunately, I don't remember the name of the woman that helped me select the perfect pair of glasses that fit nicely and looked great. She took the time to allow me to try on many glasses till I found the right one. She made sure the readings she needed to take to create the lenses was precise even having to redo it when needed. Overall, a great place to have your eyes checked with a great selection of glasses to choose from. HIghly recommend.


StarStarStarStarStar Great place. Haven’t needed an appointment in q... —    (Patient since 2021)

Great place. Haven’t needed an appointment in quite a while but everything was great. Friendly staff, doctor explained everything to me in a understandable way. 10 out of 10 would visit again.


StarStarStarStarStar This office is great and everyone there has gre... —    (Patient since 2021)

This office is great and everyone there has great energy and helpful and seems concerned about your issue. The visit with the Dr was nothing short of stellar service and was very good at listening to my concerns


StarStarStarStarStar My family has been coming to Dr. Hartman for ov... —    (Patient since 2013)

My family has been coming to Dr. Hartman for over 10 years. Love the staff! And the ease of Saturday appointments is a plus!! Being a single parent, they always did their best accommodate me with back to back appointments.


StarStarStarStarStar I was impressed with the great customer service... —    (Patient since 2021)

I was impressed with the great customer service. They got me in and out in no time.


StarStarStarStarStar I love this place —    (Patient since 2018)

I love this place , they take such great care of me and my family


StarStarStarStarStar I am a repeat customer.  —    (Patient since 2015)

I am a repeat customer. I am very satisfied with the service. They have a very good selection of frames. The tects take their time to fit your new frames and glasses.


StarStarStarStarStar Worth the drive! —    (Patient since 2018)

I drive across town to come to this location because the doctors and staff are amazing. Alana and Madi were accommodating and helped me find a great pair of glasses. Thanks again for the great service!


StarStarStarStarStar Excellent service - very pleasant office, staff... —    (Patient since 2020)

Excellent service - very pleasant office, staff and doctors with a wide selection of product to view. Timely, professional, I highly recommend!


StarStarStarStarStar Best experience —    (Patient since 2020)

Over the years I have been to a few different doctors for my eyes. I will never go anywhere else. Dr. Todd and the staff at Optic Gallery are amazing.


StarStarNo StarNo StarNo Star Try sale expensive frame .I just wanted reading... —    (Patient since 2016)

Try sale expensive frame .I just wanted reading glasses


StarStarStarStarStar I absolutely love my eye doctor! Dr. Erin is kn... —    (Patient since 2020)

I absolutely love my eye doctor! Dr. Erin is knowledgeable and approachable. The staff is so courteous and friendly. Alana and Maddie were so helpful and patient when I was selecting my frames. The whole process was enjoyable and I am so please with the cost of my glasses. I highly recommend Optic Gallery! Cannot wait for my next check-up!


StarStarStarStarStar Very pleasant and informative staff …  —    (Patient since 2021)

Very pleasant and informative staff …


StarStarStarStarNo Star The were late by 20 mins. They ask you to get t... —    (Patient since 2016)

The were late by 20 mins. They ask you to get there early and than you just wait to be seen. They are quick when you get into the exam but otherwise please be on time. People have other plans.


StarStarStarStarStar Great staff ….DR Erin👍👍👍 —    (Patient since 2013)

Great staff ….DR Erin👍👍👍


StarStarStarStarNo Star I never got the itemized receipt as promised. —    (Patient since 2021)

I never got the itemized receipt as promised.


StarStarStarStarStar Great Office —    (Patient since 2021)

Got a quick appointment, friendly staff. Dr Frillarte is excellent, great communication. Have a good selection of frames and other eye wear.


StarStarStarStarStar Staff is always friendly and the doctor is amaz... —    (Patient since 2014)

Staff is always friendly and the doctor is amazing.


StarStarStarStarStar Very friendly staff, on-time, and Joyce was gre... —    (Patient since 2021)

Very friendly staff, on-time, and Joyce was great in helping me pick out my new frames.


StarStarStarStarStar Office experience —    (Patient since 2016)

I think you guys are great. The staff is very efficient and professional and if you have any questions they take the time to answer them. The doctors are top notch.


StarStarStarStarStar Great service  —    (Patient since 2018)

Great service friendly staff


StarStarStarStarStar Customer service is great  —    (Patient since 2018)

Customer service is great


StarStarStarStarStar Good people and good service  —    (Patient since 2020)

Good people and good service


StarStarStarNo StarNo Star Good service and good products! —    (Patient since 2020)

Good service and good products!


StarStarStarStarStar Your office and staff ROCK.  —    (Patient since 2019)

Your office and staff ROCK.


StarStarStarStarNo Star Great Service, high price on frames —    (Patient since 2018)

Prices are high on frames but I feel like that is due to the name brands they carry


StarStarStarStarStar Great people, great care, and absolutely the be... —    (Patient since 2017)

Great people, great care, and absolutely the best for your eyes!


StarStarStarStarStar Overall great experience  —    (Patient since 2019)

Friendly and very helpful staff. They are well organized and I was helped promptly.


StarStarStarStarStar Very friendly and knowledgeable staff —    (Patient since 2015)

Very friendly and knowledgeable staff Dr. Hartman does a great job in all aspects of his job.


StarStarStarStarStar Everyone was unusually nice from the Doctor to ... —    (Patient since 2021)

Everyone was unusually nice from the Doctor to the staff. If seemed like they took the extra time to help with my selections and service.


StarStarStarStarStar Great customer service and very caring employee... —    (Patient since 2019)

Great customer service and very caring employees. Highly recommended.


StarStarStarStarStar I went to optic gallery and had a great experie... —    (Patient since 2021)

I went to optic gallery and had a great experience. They are located right next to my house. The wait time was minimal and the staff was all friendly.


StarStarStarStarStar I love love love this location of Optic Gallery... —    (Patient since 2017)

I love love love this location of Optic Gallery. They are all so professional and friendly. They are patient and helped me find the perfect pair of glasses.


StarStarStarStarStar I was so impressed with Dr. Hartman, Maddie. th... —    (Patient since 2021)

I was so impressed with Dr. Hartman, Maddie. the entire office. My appointment was great, the explained everything to me.


StarStarStarStarNo Star My experience is always great. From the doctor ... —    (Patient since 2015)

My experience is always great. From the doctor to the front desk staff.... They're professional and personable.


StarStarStarStarStar My first phone call regarding problem with my g... —    (Patient since 2021)

My first phone call regarding problem with my glasses ended with promise to call me back. That did not happen. I had to call again and was given an appointment to come in. They handled my problem to my complete satisfaction.


StarStarStarStarStar Love Dr. Hartman! —    (Patient since 2020)

Love Dr. Hartman and his staff! Always friendly and courteous. He take his time making sure you get the best treatment for your eyes. Listens to all your questions and concerns.


StarStarStarStarStar The staff were very friendly, the doctor was ex... —    (Patient since 2021)

The staff were very friendly, the doctor was extremely friendly and respectful, and prices are great. I definitely will continue to come here.


StarStarStarStarStar Doctor was very good, explained everything. —    (Patient since 2021)

Doctor was very good, explained everything.


StarStarStarStarStar Great service the doctor is super nice and expl... —    (Patient since 2020)

Great service the doctor is super nice and explains everything very well...


StarStarStarStarStar Everyone who help my daughter and I were extrem... —    (Patient since 2021)

Everyone who help my daughter and I were extremely pleasant and helpful. I will definitely come back.


StarStarStarStarStar The Doctors and staff are friendly and attentiv... —    (Patient since 2016)

The Doctors and staff are friendly and attentive.


StarStarStarStarStar Excellent staff and prompt service  —    (Patient since 2020)

Excellent staff and prompt service


StarStarStarStarStar I cannot give a higher compliment. —    (Patient since 2021)

I cannot give a higher compliment. I have visited this office previously and have been going to an optometrist closer to my house. They were booked and I needed an appointment soon so I called. Everyone was so helpful and professional. I wish I could remember the name of the woman who made my appointment so I could complement her. In office I was treated so well I couldn’t be happier. Dr Todd Hartman was upbeat friendly and accommodating. He wrote my prescription and gave me some great advice with my contacts. I will NEVER visit another office again.


StarStarStarNo StarNo Star While we love the doctor, Dr Hartman, we always... —    (Patient since 2015)

While we love the doctor, Dr Hartman, we always seem to have trouble with the front office staff at this specific location. I needed to save a little money and order my daughters glasses online as she didn’t have a current insurance benefit towards glasses. After getting her new prescription, we asked if they could measure her pupillary distance so that we could order online. They refused and stated they won’t do it as then they’d be “responsible” for the measurement, which just seems silly. I’ve never had an issue having an optometrist office share this measurement. We will continue seeing Dr Hartman at the N Durango office from here on out.


StarStarStarStarStar Phenominal Dr., staff, and Oakley products.  —    (Patient since 2014)

Phenomenal Dr., staff, and Oakley products.


StarStarStarStarStar The staff were very professional and didn't hav... —    (Patient since 2021)

The staff were very professional and didn't have me waiting long. A quick in and out and I ordered and paid for my glasses too


StarStarStarStarStar Thank you Nick!! —    (Patient since 2012)

Love going to this Optic Gallery location because of their staff. Nick is always so helpful and friendly. Thank you Nick for always helping me and my family out.


StarStarStarStarStar Great experience! —    (Patient since 2021)

Really nice and friendly doctor and staff. Loved that the doctor explained everything to me.


StarStarStarStarStar Professional and friendly Doctors and staff. G... —    (Patient since 2018)

Professional and friendly Doctors and staff. Great selection of eyewear.


StarStarStarStarStar Everyone, I mean everyone in that office was so... —    (Patient since 2021)

Everyone, I mean everyone in that office was so nice. Had a great time finding frames.


StarStarStarStarStar Awesome!  —    (Patient since 2019)

Friendly office staff and eye doctor who made me feel incredibly comfortable. During my eye exam and consultation, the eye doctor gave me suggestions for over the counter eye drops and he even gave me a sample to try. The eye ware staff named Joyce was super friendly and fun, which made discussing insurance stuff more enjoyable. She was also super personable and fun which made trying on glasses even more enjoyable. I am recommending everyone I know to this location.


StarStarStarStarStar They are very welcoming and really sweet and pa... —    (Patient since 2017)

They are very welcoming and really sweet and patient!


StarStarStarStarStar Awesome Staff! —    (Patient since 2021)

The people were very professional and caring. The doctor spent time going showing me the images of my eyes and going over all of my reports. A lot of time was spent with me explaining how the type of glasses I needed would work, as well has with different style of frames.


StarStarStarStarStar Amazing service!! Everyone greeted us with a sm... —    (Patient since 2021)

Amazing service!! Everyone greeted us with a smile, and made my child feel extremely welcome to comfortable even though he was very nervous. He is only 5 and everyone went over and beyond anything I was expecting.


StarStarStarStarStar Great place, will definitely come back. —    (Patient since 2021)

Great place, will definitely come back.


StarStarStarStarStar Excellent experience  —    (Patient since 2021)

Loved the ease of everything no one was rude and the Optometrist was great addressed my concerns. I had been looking for a new eye dr and went based off the reviews and they did not disappoint. Definitely recommend this place everyone is very polite and professional. The experience in getting to choose new glasses was great as well, the young lady explained what my insurance would cover and have me a breakdown of the pricing.


StarStarStarStarStar Staff was very friendly and helpful  —    (Patient since 2015)

Staff was very friendly and helpful


StarStarStarStarStar I’ve always have great service when I go to thi... —    (Patient since 2016)

I’ve always have great service when I go to this optic gallery location. Everyone is super helpful, friendly and knowledgeable!


StarStarStarStarStar Friendly and dedicated service. —    (Patient since 2021)

Friendly and dedicated service.


StarStarNo StarNo StarNo Star  —    (Patient since 2021)

The desk staff were excellent so were the eye techs as well as my eye doctor. The young man that took my glasses order seemed to only want to take my order and get be out of there. When I returned to pick up one of three pairs of glasses the desk lady had to get me my itemized bill as well as my exam work up. Since the kid only gave me a printed out receipt. I'm still waiting for my third pair of glasses and my exam was on Feb.1 and it is now the 25th of Feb. As I have stated the desk staff and the eye staff were supper great. Because of them I may return again.


StarStarStarStarStar Great Environment. Friendly staff. —    (Patient since 2021)

Great Environment. Friendly staff.


StarStarStarStarStar They were very friendly and awesome ! Since I ... —    (Patient since 2021)

They were very friendly and awesome ! Since I am hearing impaired, it’s hard to hear and not able to read lips. They were understanding about that. Spoke clearly for me to understand them. Thank you very much !!


StarStarStarStarStar The staff are so friendly and helpful! —    (Patient since 2018)

The staff are so friendly and helpful!


StarStarStarStarStar It was a really great experience. —    (Patient since 2021)

It was a really great experience. Provider and staff friendly. The flow of office procedures was very efficient. Thank you!


StarStarStarStarStar As the last ten+ years we've been getting our e... —    (Patient since 2013)

As the last ten+ years we've been getting our eyes checked and purchasing our eye needs, service has and is always been 5 stars plus 5 more if possible. Both Dr. Hartman and Dr. Frillarte along with all the staff are always attentive to our needs, inquires, and request. Looking forwards to going back every year to get our eyes check.


StarStarStarStarStar Everytime I come in for eye visit I get A+ ser... —    (Patient since 2013)

Everytime I come in for eye visit I get A+ service


StarStarStarStarStar Great staff! Very Friendly and helpful. —    (Patient since 2021)

Great staff! Very Friendly and helpful.


StarStarStarStarStar Great staff —    (Patient since 2017)

They are very professional!


StarStarStarStarStar Fantastic place for eye exams and glasses/conta... —    (Patient since 2017)

Fantastic place for eye exams and glasses/contacts. The knowledgeable and extremely friendly staff goes the distance to make sure you get what you need. Highly reccomended.


StarStarStarStarStar Dr. Frillarte always does an amazing job! She i... —    (Patient since 2018)

Dr. Frillarte always does an amazing job! She is warm and friendly and super competent at what she does. The front office was so efficient and had me in and out of there in a flash while providing great customer service. Thanks Optic gallery, you guys are my fav!


StarStarStarStarStar I never have to wait for my appointment. They a... —    (Patient since 2020)

I never have to wait for my appointment. They are very quick staff is very nice. Best Dr. ever.


StarStarStarStarStar A quickie appt. —    (Patient since 2020)

A quickie appointment to readjust my prescription reading glasses. Assistant was very fast and efficient. Thank you!


StarNo StarNo StarNo StarNo Star Doctor and staff were nice.Dumbfounded over un... —    (Patient since 2019)

Doctor and staff were nice. Dumbfounded over unwillingness to provide all of the needed information for prescription to be filled . This is why I chose this location and now they are not providing last needed measurements. So very disappointed.


StarStarStarStarStar  —    (Patient since 2015)

The staff is incredibly friendly and answered all of my questions in a thorough manner. The lovely gentleman helping me pick out my glasses was very patient and helped me find everything I wanted! I felt a little rushed at times but I understand with COVID, they’d likely need to clear patients out for the next hour’s appointments. Regardless, I felt like I could have taken the time to look at glasses longer if I wanted to. Overall great experience. I’ve been going here for over 5 years!


StarStarStarStarStar Follow all COVID protocols; clean facility, fri... —    (Patient since 2018)

Follow all COVID protocols; clean facility, friendly staff. Stephanie, who assisted me in choosing glasses was extremely friendly and professional. Love going here!


StarStarStarStarStar Nice and welcoming staff.  —    (Patient since 2021)

Nice and welcoming staff.


StarStarStarStarStar It’s always a pleasure coming in. The office s... —    (Patient since 2014)

It’s always a pleasure coming in. The office staff and doctors are professional and kind. Looks like a happy place to work.


StarStarStarStarStar My family and I have been coming here for years... —    (Patient since 2014)

My family and I have been coming here for years after I got feed up with my previous eye doctor. We all love Optic Gallery at Ann/95!


StarStarStarStarStar Great staff and Dr. super clean and safe. Locke... —    (Patient since 2021)

Great staff and Dr. super clean and safe. Locked door, checking temp before you enter. If you try on glasses they sanitize. Top notch service and reasonable prices.


StarStarStarStarStar Great place —    (Patient since 2021)

Great people, tend to your every need.


StarStarStarStarStar Everyone was very nice. And the exam went smoot... —    (Patient since 2021)

Everyone was very nice. And the exam went smoothly.


StarStarStarStarStar Great costumer service throughout!  —    (Patient since 2019)

Great costumer service throughout!


StarStarStarStarStar Excellent services  —    (Patient since 2021)

The experience was great and the staff were very friendly.


StarStarStarStarStar great service. excellent selection of glasses. ... —    (Patient since 2014)

great service. excellent selection of glasses.


StarStarStarStarStar The visit was a professional experience. —    (Patient since 2021)

The visit was with professional, courteous employees. The doctor was thorough and clear in explaining everything. I didn’t have any questions following the exam.


StarStarStarStarStar Perfect Appointment! —    (Patient since 2017)

Had an easy and awesome appointment with my husband! the doctor and staff was very kind and knowledgeable.


StarStarStarStarStar Nick was very helpful as always.  —    (Patient since 2020)

Nick was very helpful as always.


StarStarStarStarStar Optic Gallery Family Eye Care. The best!  —    (Patient since 2021)

Optic Gallery Family Eye Care, was the best place that I've ever been to for eye exams and glasses. Dr. Erin Frillarte was great! Her two assistants that helped me with my my eye exams and picking out my glasses, were also wonderful. Awesome customer serviced. I felt so welcomed and comfortable.


StarStarStarStarStar Very nice staff, very helpful and fast!!! —    (Patient since 2020)

Very nice staff, very helpful and fast!!!


StarStarStarStarStar I have been a resident of Southern Nevada for 3... —    (Patient since 2017)

I have been a resident of Southern Nevada for 33 years. I had an excellent eye care provider, who unfortunately relocated. After trying several other providers, I discovered Optic Gallery, and I’m glad I did. I have been impressed by every aspect of their operation, and by every one of their providers and staff.


StarStarStarStarStar Staff was great, professional and tge service w... —    (Patient since 2019)

Staff was great, professional and tge service was awesome.


StarStarStarStarStar 10 star professional care with equally rated st... —    (Patient since 2014)

10 star professional care with equally rated staff members.


StarStarStarStarStar Optic Gallery personnel are positive and profes... —    (Patient since 2020)

Optic Gallery personnel are positive and professional in working with customers.


StarStarStarStarStar Staff was very friendly and helpful!  —    (Patient since 2020)

Staff was very friendly and helpful!


StarStarStarStarStar Great service  —    (Patient since 2018)

Appointments honored on time, friendly and professional staff. Great all around.


StarStarStarStarStar Very thorough and an explanation for every ques... —    (Patient since 2020)

Very thorough and an explanation for every question


StarStarStarStarStar Amazing —    (Patient since 2018)

I love this place such great staff, so helpful.


StarStarStarStarStar friendly staff and very complete examination  —    (Patient since 2020)

friendly staff and very complete examination


StarStarStarStarStar It was a pleasure to go to this office everyone... —    (Patient since 2020)

It was a pleasure to go to this office everyone was very professional and seems to care about your eyes if your on the fence about this location DONT BE go in you'll be pleased!!


StarStarStarStarStar Dr Hartman and the entire staff are always frie... —    (Patient since 2015)

Dr Hartman and the entire staff are always friendly and very professional


StarStarStarStarStar  —    (Patient since 2017)

Dr. Hartman is always excellent, he answers all questions and explains everything he does. The staff there is also excellent and make it a pleasure to come there.


StarStarStarStarStar Always on top of it with a great staff....love ... —    (Patient since 2017)

Always on top of it with a great staff....love this place!


StarStarStarStarStar The office staff as well as the doctor are awes... —    (Patient since 2019)

The office staff as well as the doctor are awesome. Great service and very helpful.


StarStarStarStarStar Great customer service —    (Patient since 2019)

Great customer service, everyone is very nice, will answer absolutely all the questions you have!


StarStarStarStarStar Everyone was professional and friendly.  —    (Patient since 2013)

Everyone was professional and friendly.


StarStarStarStarStar I was in and out pretty quickly —    (Patient since 2020)

I was in and out pretty quickly, got a fine pair of Maui Jim glasses that are nice. The employees were super friendly and a joy to converse with while choosing the frame.


StarStarStarStarStar helpful, willing, and friendly. —    (Patient since 2020)

All staff very helpful, willing, and friendly.


StarStarStarStarStar Everyone is always very nice and attentive at t... —    (Patient since 2016)

Everyone is always very nice and attentive at this location. I always look forwards to visiting my favorite optical establishment


StarStarStarStarStar 5star,it was fast and easy. —    (Patient since 2014)

5star,it was fast and easy.


StarStarStarStarStar  —    (Patient since 2020)

Wait time was not long at all. Awesome and friendly staff. Answered all our questions with detailed info.


StarStarStarStarStar Best eye exam ever!  —    (Patient since 2020)

This was a great eye exam. Everyone is super friendly and they were able to explain everything to me. I did t have to worry about sorting through my insurance benefits or worry about getting a better price for my contacts. The eye exam was thorough and the visit did not take long at all. Thank you for taking care of my optometry needs.


StarStarStarStarStar Great office. —    (Patient since 2013)

Great office, I keep coming back even though it's not the closest to my home. The docs are always engaging and the staff is super nice!


StarStarStarStarStar Everyone is amazing! Maddi was so patient in he... —    (Patient since 2020)

Everyone is amazing! Maddi was so patient in helping my teenager learn how to use contact lenses for the first time!! Thank you!


StarStarStarStarStar Everyone in the office Dr. including staff was ... —    (Patient since 2020)

Everyone in the office Dr. including staff was amazing. Positive vibe , enjoyable personalities.


StarStarStarStarStar I’ve been with Optic Gallery for years and they... —    (Patient since 2012)

I’ve been with Optic Gallery for years and they are awesome! The staff and doctors are knowledgeable, kind and friendly. The selection of eye ware is alway stellar with current styles. Special shout out to Joyce for her patience in helping me select my frames.


StarStarNo StarNo StarNo Star I was actually pretty disappointed with our las... —    (Patient since 2019)

I was actually pretty disappointed with our last apt. We got there and were told we didn’t have an apt so whoever I scheduled with didn’t put our apt in the schedule. You got us in thank goodness but then we were asked if we wanted contacts to which I clearly stated no and then my daughter came out with contacts in hand and I was told I had to pay for a fitting that I clearly said no to. She decided to try them but i said no and she shouldn’t have even been fitted in the first place.


StarStarStarStarStar Customer service is outstanding. Received glass... —    (Patient since 2020)

Customer service is outstanding. Received glasses quickly.


StarStarStarStarStar Everyone was friendly, thorough, and quick.  —    (Patient since 2020)

Everyone was friendly, thorough, and quick.


StarStarStarStarStar Quick, friendly, professional and thorough —    (Patient since 2018)

Quick, friendly, professional and thorough. I really enjoy taking my kids here for their needs.


StarStarStarStarNo Star A little pricey, but nice people there  —    (Patient since 2017)

A little pricey, but nice people there


StarStarNo StarNo StarNo Star Customer service —    (Patient since 2016)

I go there for my eye exams went back to order my glasses and was told I had to wait outside and the person never came out to get me to come in and order my glasses so yeah new eye exam facility I will be Pursuing in the future this one it’s not it . Customer service speaks volumes


StarStarStarStarStar I have been going to Optic Gallery chain for ma... —    (Patient since 2013)

I have been going to Optic Gallery chain for many years. The opticians are great and the technicians are friendly and know what they are doing.


StarStarStarStarStar Everyone here was GREAT!  —    (Patient since 2020)

Everyone here was GREAT! They made me feel so welcomed, I wish I would have known about them a long time ago. They're also great with disinfecting everything you will touch and have touched, making you feel a lot safer. They really do an amazing job!


StarStarStarStarStar Nice office... —    (Patient since 2018)

Everyone is professional and friendly and that includes the front counter and doctors. Highly recommend this office!!


StarStarStarStarStar I went in with my son  —    (Patient since 2020)

I went in with my son (his first time ever having an eye exam) and everyone was kind and patient and really took the time to make sure we were both taken care of


StarStarStarStarStar Joyce is very knowledgeable!! —    (Patient since 2017)

Joyce is very knowledgeable!!


StarStarStarStarStar Excellent  —    (Patient since 2013)

Excellent safety, health & social distancing protocol. Always welcoming


StarStarStarStarStar This office is great ! We always go to them , t... —    (Patient since 2018)

This office is great ! We always go to them , the staff is helpful and very good ! You can find a great designer selection of frames and they helped me with fixing glasses right on the spot ! Thank you !


StarNo StarNo StarNo StarNo Star In it for the $  —    (Patient since 2020)

I came into the office to see the doctor because of a eye issue, because it was medical related they charged me $65 . Doctor did exam and a RX steroids drops and told me if not cleared up in 2 weeks or gets worse to come in for recheck . 2 weeks went by eye still hurt and they wanted to change me for full exam fee when doctor did not solve my problem!!! Next time I will go to a office that will want best for patients not just in it for the $$$$$ All staff was nice ... but office policy needs changed !!!


StarStarStarStarStar Fast service, friendly staff. Excellent Optome... —    (Patient since 2015)

Fast service, friendly staff. Excellent Optometrist!!! The best!!!


StarStarStarStarStar Awesome staff! —    (Patient since 2019)

Awesome staff! Thanks for being so attentive to our needs and for your superb customer service.


StarStarStarStarStar The staff was extremely helpful and nice. Such ... —    (Patient since 2020)

The staff was extremely helpful and nice. Such a pleasant surprise to encounter such a great doctors office.


StarStarStarStarStar This office is quick and efficient. Dr. Hamilto... —    (Patient since 2020)

This office is quick and efficient. Dr. Hamilton is kind and knowledgable. Great assortment of eyewear.


StarStarStarStarStar Great people  —    (Patient since 2017)

Great people who were able to quickly resolve a couple hiccups in the process. I felt like they were interested in helping me.


StarStarStarStarStar Everything was handled very well. The prescript... —    (Patient since 2020)

Everything was handled very well. The prescription I had filled came out perfect.


StarStarStarStarStar Very friendly, accommodating, and professional ... —    (Patient since 2018)

Very friendly, accommodating, and professional service!


StarStarStarStarStar Very welcoming staff. Polite & no pressure sale... —    (Patient since 2020)

Very welcoming staff. Polite & no pressure sales for new glasses. Dr was fantastic


StarStarStarStarStar  —    (Patient since 2015)

I am very pleased with the staff. They have an awesome selection of Oakley frames.


StarStarStarStarStar Great service. Wonderful doctor, I have been s... —    (Patient since 2013)

Great service. Wonderful doctor, I have been seeing him for many years.


StarStarStarStarStar Great experience. We’ll be back. —    (Patient since 2020)

Great experience. We’ll be back.


StarStarStarStarStar Great staff and very competent. —    (Patient since 2020)

Great staff and very competent.


StarStarStarStarStar Excellent customer service! —    (Patient since 2019)

Excellent customer service!


StarStarStarStarStar Already have referred folks to you. :)  —    (Patient since 2018)

Already have referred folks to you. :)


StarStarStarStarStar Wonderful, friendly staff. —    (Patient since 2020)

Wonderful, friendly staff.


StarStarStarStarStar Staff was very professional and took the time t... —    (Patient since 2020)

Staff was very professional and took the time to explain everything to us. Will be going back for sure and we highly recommend them.


StarStarStarStarStar The staff was great! I’ve been to the other opt... —    (Patient since 2020)

The staff was great! I’ve been to the other optic gallery in Decatur and they have the worst customer service. I was skeptical to come here but my kids had a pleasant experience and we enjoyed the dr.


StarStarStarStarNo Star This was the first time I had an appointment at... —    (Patient since 2020)

This was the first time I had an appointment at the Optic Gallery and the staff was very responsible and considerate. The doctor was excellent.


StarStarNo StarNo StarNo Star Will not provide you PD to order glasses elsewhere —    (Patient since 2020)

Everyone was very kind. I feel confident in the new script and contact that were prescribed to me. I am upset that my PD is not being provided. I made this appointment so I could order a pair of glasses online that Ive already tried on. The tech even told me a previous PD provided by another Dr was incorrect. I'll go somewhere else next time, I don't need to be pressured into buying glasses for double the price and that I don't like as much.


StarStarStarStarStar Great staff!!  —    (Patient since 2020)

Very friendly staff. Knowledgeable, didnt pressure me, and helped me pick out a pair of glasses so that I look awesome and feel confident! Looking forward to going back to pick up my things and coming back for yearly exams.


StarStarStarStarStar  —    (Patient since 2020)

Was absolutely thrilled with the entire team, their professionalism, friendliness, and willingness to make sure I was completely happy.


StarStarStarStarStar Always courteous,professional, andwelcoming. —    (Patient since 2020)

Always courteous,professional, andwelcoming.


StarStarStarStarStar Great experience —    (Patient since 2016)

The staff is very professional and am very happy with their services.


StarStarStarStarStar Excellent service. Safe conditions. Friendly a... —    (Patient since 2016)

Excellent service. Safe conditions. Friendly and professional staff. All of the things you look for in a doctor's office.


StarStarStarStarStar Was great customer service and very friendly! —    (Patient since 2020)

Was great customer service and very friendly!


StarStarStarStarStar Staff are helpful  —    (Patient since 2015)

Staff is always helpful and friendly, optic gallery has been my exclusive optometrist since I moved to Vegas 7 years ago. Only complaint I have is my contacts will take a while to arrive but that is the manufactures fault not the offices.


StarStarStarStarStar The whole experience was great. That is why I w... —    (Patient since 2017)

The whole experience was great. That is why I will keep going there. I thought the price was great too. Less than what I was expecting.


StarStarStarStarStar The staff was extremely helpful. Dr. Hartman i... —    (Patient since 2018)

The staff was extremely helpful. Dr. Hartman is awesome!


StarStarStarStarStar PROFESSIONALISM n I thank you,Debby —    (Patient since 2017)

PROFESSIONALISM n I thank you, Debby


StarStarStarStarStar Very knowledgeable & professional staff. They t... —    (Patient since 2020)

Very knowledgeable & professional staff. They take social distancing very seriously.


StarStarStarStarStar The staff at Optic Gallery is amazing. Helped t... —    (Patient since 2019)

The staff at Optic Gallery is amazing. Helped to get my daughters glasses fitting her better and also helped me get contacts and glasses that I love.


StarStarStarStarStar I urgently needed a same day appointment and st... —    (Patient since 2020)

I urgently needed a same day appointment and staff got me in the same day.Great doctor and helpful staff!


StarStarStarStarStar From start to finish, it was a great experience... —    (Patient since 2020)

From start to finish, it was a great experience. The whole staff was friendly and knowledgeable. Thank you


StarStarStarStarStar Eye Couldn't Be Happier! —    (Patient since 2020)

The young lady that led me through my baseline eye exams was very efficient and a pleasure to talk to. I believe her name was Jordan, but I'm not certain--I hope the office will look at my appointment info and give her credit where credit is due! Dr. Frillarte was wonderful as well. She addressed all concerns I had, provided eye drop recommendations, and was incredibly knowledgeable and attentive. Nick assisted me in picking out a pair of frames for my new prescription. His professionalism and expertise was well above and beyond any expectation I had walking into the office. He picked out frames he believed would best suit my facial features (no small feat with them hiding behind a cloth mask), he chose frames that we were within my budget and my style, and provided pricing models for frames I was interested in. The process was so easy I decided to get sunglasses as well. I don't think I have ever felt as considered, or been as reassured in any other office I have been to in the past. Every person I encountered was just wonderful. I'm looking forward to future appointments, and will be recommending this location to everyone I know. Thank you again!


StarStarStarStarStar My family appreciates the quality time at the O... —    (Patient since 2020)

My family appreciates the quality time at the Optic Gallery. The service is genuine and always attentive.


StarStarStarNo StarNo Star upcharging —    (Patient since 2017)

Every doctor I have been seen by has been knowledgeable and professional. I was not as impressed with Nick who sold me my contacts and glasses. He informed me that Optic Gallery price matched with 1-800 Contacts and Walmart so I felt confident I was getting a low rate, however, after leaving the office and checking prices on my own I felt differently. Optic Gallery charged me $80 for a box of Air Optix Night and Day and I was able to find the same product on Lens.com for $32. I sympathize with clinics like Optic Gallery and try my best to spend my money at similar establishments to keep these businesses open, however, I felt very taken advantage of yesterday. Fortunately, I was able to get my money refunded and my prescription to order contacts online.


StarStarStarStarStar Awesome staff! Took care of me and the wife and... —    (Patient since 2020)

Awesome staff! Took care of me and the wife and insured we had recieved all discounts and insurances applied for our purchases.....


StarStarStarStarStar  —    (Patient since 2016)

Nicole is outstanding. Takes the time to answer questions. Very great team member...


StarStarStarStarStar  —    (Patient since 2014)

My family and I have been seeing Dr. Hartman for years, he's wonderful. All the staff there are friendly and knowledgeable.


StarStarStarStarStar The Optic office at Ann/95  —    (Patient since 2012)

The optic office at Ann/95 was organized, clean, and utilized safe practices to limit exposure and transfer of Covid-19. Thank you for being professional yet friendly.


StarStarStarStarStar Your staff are being nice and your facility wa... —    (Patient since 2020)

Your staff are being nice and your facility was clean .


StarStarStarStarStar The best! —    (Patient since 2016)

Optic Gallery listens to my concerns and works hard to meet my concerns! Friendly and courteous!!


StarStarStarStarStar Excellent service by the staff and doctor!!!! —    (Patient since 2018)

Excellent service by the staff and doctor!!!!


StarStarStarStarStar Great first impression —    (Patient since 2020)

Everyone there was very friendly and professional. The employee that helped me pick out my frames was extremely patient whenever he would look for the type of look I wanted and wasn't at all frustrated whenever I did not like the ones he would bring.


StarStarStarStarStar Best Staff  —    (Patient since 2019)

Dr. Frillarte and her staff are the best. They treat us like family and they have patience especially with my preteen daughter. Will always go back to her and her staff.


StarStarStarStarStar Staff and Doctors are always kind. —    (Patient since 2015)

Staff and Doctors are always kind.


StarStarStarStarStar The tech that assisted me was very friendly gav... —    (Patient since 2020)

The tech that assisted me was very friendly gave lot of feedback and made me feel comfortable and makes you want to stay with locations like this.


StarStarStarStarStar Very pleased! —    (Patient since 2020)

I was very pleased with my appointment. I had a thorough exam and the optometrist took her time to explain my results. The lady helping me decide on frames was very patient and helpful explaining how transition lenses work. I can’t wait for my new frames and lenses to come in.


StarStarStarStarStar All the staff were amazing! I had poor experie... —    (Patient since 2018)

All the staff were amazing! I had poor experience at the 215/Decatur office. I will never return there. This is my one and only office they are the best.


StarStarStarStarStar Very tentative staff. Everyone is there to answ... —    (Patient since 2018)

Very tentative staff. Everyone is there to answer any questions.


StarStarStarStarStar Quick & easy! —    (Patient since 2020)

The entire staff was kind and accommodating. Joyce specifically took the time to not only help me pick my frames but find the best ones within the store. My entire visit was quick and efficient!


StarStarStarStarStar Very friendly and attentive physician and staff... —    (Patient since 2014)

Very friendly and attentive physician and staff. They also have a great selection of glasses.


StarStarStarStarStar  —    (Patient since 2016)

Nick is always there to greet us and assure us our glasses will be the best they can be ....Dr. was wonderful ...she is always very sweet kind and professional.


StarStarStarStarStar I have been a patient for a few years now. I al... —    (Patient since 2018)

I have been a patient for a few years now. I always feel welcomed when arriving and the stellar service and product keeps me coming back!!


StarStarStarStarStar Everyone from top to bottom is amazing . —    (Patient since 2013)

Everyone is amazing .. Since we move to the SW , our family still drive down this way for the friendliest and great service.


StarStarStarStarStar Excellent service... —    (Patient since 2020)

Everyone was friendly and professional!!


StarStarStarStarStar With times being troubling enough during the pa... —    (Patient since 2020)

With times being troubling enough during the pandemic, I felt taken care of and no pressure at all during my visit. Everyone was very nice and professional as well.


StarStarStarStarStar Superior customer service!  —    (Patient since 2019)

Superior customer service!


StarStarStarStarStar Everyone is very nice, helpful, and I really li... —    (Patient since 2019)

Everyone is very nice, helpful, and I really like Optic Gallery. Thank You!


StarStarStarStarStar As it was my first visit to your office ... fro... —    (Patient since 2020)

As it was my first visit to your office ... from the moment I stepped into your facility I felt welcomed... under these difficult times I appreciated the sincere effort put forth as far as the disinfecting and the exam portions of my visit...as I’m OCD with cleanliness... Thank You


StarStarStarStarStar Amazing office staff and doctors  —    (Patient since 2014)

I have been coming here for about 6 years and I love it. Everybody is so nice and professional. The staff is great and so are Dr. Hartman and Dr. Frillarte. I really like them both.


StarStarStarStarStar Everyone was very nice and visit was done in a ... —    (Patient since 2017)

Everyone was very nice and visit was done in a timely manner.


StarStarStarStarStar An amazing staff and Ophthalmologist.  —    (Patient since 2015)

An amazing staff and Ophthalmologist.


StarStarStarStarStar I'll definitely be returning. Staff and doctor... —    (Patient since 2020)

I'll definitely be returning. Staff and doctor were all great!


StarStarStarStarStar They are always courteous and professional at O... —    (Patient since 2015)

They are always courteous and professional at Optic Gallery


StarStarStarStarStar Clean place Super friendly staff always accommo... —    (Patient since 2020)

Clean place Super friendly staff always accommodating great doc glasses always back fast 5 stars


StarStarStarStarStar x —    (Patient since 2016)

My routine visit went seamlessly - with all staff congenial & respectful.


StarStarStarStarStar Retired lawyer —    (Patient since 2020)

I had a sudden vitreous detachment on Sunday, and you folks were able to see me and do a full exam Monday morning. You also sent the records to my doctor in Reno, who has reviewed them. I have a follow-up appt scheduled with my doctor. Thank you so much for the quick and professional service. I am a retired lawyer and practiced in an area of medical law. I am used to talking to doctors, and Dr. Frillarte was very good and answered all my questions. Great service.


StarStarStarStarStar As soon as you open there door you feel welcome... —    (Patient since 2020)

As soon as you open there door you feel welcome. The staff was warm, friendly & helpful. Dr. Erin Frillarte was awesome. My last experience at at local opthalmologist was aweful. I recommend everyone who needs eyecare to visit this office......


StarStarStarStarStar Great service by everyone!. From the initial gr... —    (Patient since 2012)

Great service by everyone!. From the initial greeting, to the customer service piece. Awsome!.


StarStarStarStarStar I absolutely LOVE this place and the staff. —    (Patient since 2018)

I absolutely LOVE this place and the staff. I always feel welcomed and well taken care of. I also don’t feel pressured to purchase expensive glasses or contacts like other places. They provide great service and quality merchandise. If you’re new to Vegas or looking for a new eye doctor, COME HERE!


StarStarStarStarStar Staff was friendly and got me in right away! Th... —    (Patient since 2016)

Staff was friendly and got me in right away! The doctor explained about my eye health and my vision concerns! Great help in helping me pick out frames too!


StarStarStarStarStar Very helpful and knowledgeable —    (Patient since 2019)

Very helpful and knowledgeable


StarStarStarStarStar Place is clean, staff were all very friendly an... —    (Patient since 2020)

Place is clean, staff were all very friendly and helpful !


StarStarStarStarStar Been going here for at least 5 years and have a... —    (Patient since 2016)

Been going here for at least 5 years and have always had a pleasant experience every time I go there. The staff there is super professional,friendly and knowledgeable.


StarStarStarStarStar Staff was very friendly and the physician was v... —    (Patient since 2020)

Staff was very friendly and the physician was very engaging with my daughter which was great!


StarStarStarStarStar This office is great!  —    (Patient since 2020)

This office is great! They were able to accommodate me the same day I called for an appointment. Dr. Hartman is so amazing, he takes his time with you to explain everything thoroughly and makes you feel important.


StarStarStarStarStar I love the Doctors and the staff. Very profess... —    (Patient since 2016)

I love the Doctors and the staff. Very professional and helpful.


StarStarStarStarStar Staff is always friendly and professional. Site... —    (Patient since 2015)

Dr. Hartman is the BEST! Staff is always friendly and professional. Site is clean and seldom a wait time beyond appointment scheduled.


StarStarStarStarStar Very nice staff, on time very efficient. Docto... —    (Patient since 2020)

Very nice staff, on time very efficient. Doctor was very informative and professional


StarStarStarStarStar The staff is amazing always makes me feel warm ... —    (Patient since 2013)

The staff is amazing always makes me feel warm and fuzzy my children and the entire family love going to this location! Alana is such an amazing girl she is always so thoughtful and really helps us pick out the glasses that best fit us


StarStarStarStarStar The Dr. Was great and the staff was so helpful!... —    (Patient since 2018)

The Dr. Was great and the staff was so helpful! They are all amazing!


StarStarStarStarStar Great staff! Last place I went. They were like... —    (Patient since 2020)

Great staff! Last place I went. They were like go find some lenses. Not optic gallery. They picked all kinds of different types of frames. Listened to what I had to say and personally helped me find a great fitting pair of glasses.


StarStarStarStarStar Eye issue resolved —    (Patient since 2019)

I had something wrong with my eye. Called made an appointment the same day. Dr Frillarte was very thorough with exam and was able to help with an eye drop prescription. Today is second day of drops and my eye is all ready better. Staff is quick and courteous as well.


StarStarStarStarStar  —    (Patient since 2014)

The family has been a patient of Dr. Hartman for a few years now - really happy with this Optic Gallery location. All the staff are friendly and helpful, they treat us like family!


StarStarStarStarStar Very customer service oriented. Its good see th... —    (Patient since 2016)

Very customer service oriented. Its good see the same staff year after year.


StarStarStarStarStar Great crew that works there. —    (Patient since 2017)

Great crew that works there.


StarStarStarStarStar Excellent service!!! —    (Patient since 2020)

Dr. Frillarte & her staff are amazing!!! Her whole staff greeted me as I walked in which was very nice of them. Got to my appointment 20 mins early & was seen within 10 mins. My eye exam was quick, efficient & very professional. The staff was also awesome in helping me find some new glasses.


StarStarStarStarStar My son and I went in and had amazing service! W... —    (Patient since 2020)

My son and I went in and had amazing service! We were seen very fast and the doctor was so sweet and informative! We had a great experience!


StarStarStarStarStar We selected Optic Gallery over a different comp... —    (Patient since 2020)

We selected Optic Gallery over a different company that we used for many years and we couldn't be more pleased. Our experience from start to finish was perfect, timely, friendly. The staff is courtesy and professional and selection is great.


StarStarStarStarStar I appreciate the way that my daughters is treat... —    (Patient since 2019)

I appreciate the way that my daughters is treated here and us as well. I love that they make my baby girl feel comfortable explaining the steps of every procedure reaffirming security and safety towards my daughter.


StarStarStarStarStar Friendly staff and prompt follow up —    (Patient since 2014)

Friendly staff and prompt follow up


StarStarStarStarStar The service at Optic Gallery on Ann Rd is excel... —    (Patient since 2014)

The service at Optic Gallery on Ann Rd is excellent. All of the ladies were great with examinations and assisting me with selecting glasses ❤️🤓


StarStarStarStarStar I was not impressed with the frame choices. —    (Patient since 2020)

I was not impressed with the frame choices.


StarStarStarStarStar A+!!! —    (Patient since 2018)

We've had the privilege of seeing both of the Optometrists here. Dr. Hartman and Dr. Frillarte. Both of them have been thorough and wonderful. The staff are very accommodating and friendly. Nick has been so helpful in helping me to choose frames that fit my face and lifestyle... This whole team is A+!!!


StarStarStarStarStar My Eye Exam at Optical Gallery.  —    (Patient since 2013)

Tech Madison was very professional and customer oriented. Dr. Erin Frillarte was very thorough with my examination and suggested eye drops that are not as hasrh on my eye.


StarStarStarStarStar I would highly recommend. I always have a great... —    (Patient since 2017)

I would highly recommend. I always have a great experience here. Dr. Hartman and Dr. Frillarte are always so kind and helpful, and all of the stuff are so welcoming!


StarStarStarStarNo Star Excellent providers and very friendly staff. T... —    (Patient since 2020)

Excellent providers and very friendly staff. The actual optician was more knowledgeable than any I've ever previously encountered at other locations.


StarStarStarStarStar Got right in to se er the Doctor. Very professi... —    (Patient since 2020)

Got right in to se er the Doctor. Very professional. Explained everything.


StarStarStarStarStar  —    (Patient since 2014)

The Dr is very nice and friendly and takes his time to examen the eyes and listen about your concern and find the best solution for your eyes


StarStarStarStarStar Doctor was good, don’t push the products to buy... —    (Patient since 2020)

Doctor was good, don’t push the products to buy for the frames and lenses as much.


StarStarStarStarStar Optic Gallery Family —    (Patient since 2013)

My family has been coming here for 6 years now, and every time we come, the Optic Gallery Team treats us like family. It’s one of the best medical experiences I’ve ever had.


StarStarStarStarStar The staff is wonderful!! Very friendly and nice... —    (Patient since 2016)

The staff is wonderful!! Very friendly and nice??


StarStarStarStarStar Dr. Hartman is the best around —    (Patient since 2013)

Dr. Hartman is the best around


StarStarStarStarStar Very welcoming, knowledgeable and friendly staf... —    (Patient since 2016)

Very welcoming, knowledgeable and friendly staff!


StarStarStarStarStar I love this location. Always fast and very frie... —    (Patient since 2018)

I love this location. Always fast and very friendly service from everyone!


StarStarStarStarStar ❤️ —    (Patient since 2016)

Optic Gallery is the best. All staff are kind, helpful and courteous every time.


StarStarStarStarStar The doctors and staff are very welcoming, kind... —    (Patient since 2018)

The doctors and staff are very welcoming, kind and patient. They are great with my kids too.


StarStarStarStarStar Love the friendly staff at Optic Gallery. I wa... —    (Patient since 2018)

Love the friendly staff at Optic Gallery. I was running late and they weren't bothered at all.


StarStarStarStarStar  —    (Patient since 2015)

I have been coming here for a couple year because the staff is great.


StarStarStarStarStar Dr. Hartman is a true professional. He's extre... —    (Patient since 2017)

Dr. Hartman is a true professional. He's extremely knowledgeable, personable, and it's so easy to discuss your concerns and questions with him. The staff is awesome, friendly and always provide exceptional customer service and support.


StarStarStarStarStar Great service. Very friendly staff —    (Patient since 2019)

Great service. Very friendly staff


StarStarStarStarStar Great service, very helpful and pati —    (Patient since 2019)

Great service, very helpful and patient


StarStarStarStarStar I got there very late and the doctor still saw ... —    (Patient since 2019)

I got there very late and the doctor still saw me. All the employees were happy, patient, and kind. Everything was thoroughly explained. It was a great experience.


StarStarStarStarStar Love this place. Staff is excellent and very he... —    (Patient since 2018)

Love this place. Staff is excellent and very helpful. Always enjoy my appointments here


StarStarStarStarStar Everyone helpful and professional excellent —    (Patient since 2018)

Everyone helpful and professional excellent


StarStarStarStarStar Very professional and clean optic center. All ... —    (Patient since 2018)

Very professional and clean optic center. All of the staff are very well trained and personable. Dr. Hartman is outstanding and very thorough. He does a great job of listening and providing clear and thoughtful answers. You really feel like you are in good hands here.


StarStarStarStarStar Everyone is so sweet and helpful! —    (Patient since 2015)

Everyone is so sweet and helpful!


StarStarStarStarStar Gina is the best. She seriously talks all the t... —    (Patient since 2017)

Gina is the best. She seriously talks all the time needed to explain everything going on and to show me exactly what I needed. Thanks again Gina!!


StarStarStarStarStar everyone was very professional and friendly —    (Patient since 2019)

everyone was very professional and friendly


StarStarStarStarStar Very professional & polite from the moment I wa... —    (Patient since 2019)

Very professional & polite from the moment I walked in until my appointment was finished. Didn't push me on any up selling & allowed me to freely make my choice on frames.


StarStarStarStarStar The entire staff from the Doctors to the recept... —    (Patient since 2017)

The entire staff from the Doctors to the receptionist are knowledgeable, friendly and welcoming. Always a pleasure to go there.


StarStarStarStarStar Really nice drs and staff. Gina helped me find ... —    (Patient since 2014)

Really nice drs and staff. Gina helped me find great glasses at a good price. Recommend this office


StarStarStarStarStar Amazing office!!  —    (Patient since 2019)

The employees in the front desk make you feel at home and very comfortable. The doctor she was amazing and takes time explaining everything step by step.


StarStarStarStarStar Excellent customer service by Dr. Hartman and t... —    (Patient since 2018)

Excellent customer service by Dr. Hartman and the additional staff. I highly recommend this place.


StarStarStarStarStar Dr was friendly and thorough. Glasses tech was... —    (Patient since 2014)

Dr was friendly and thorough. Glasses tech was really nice and informative regarding my benefits.


StarStarStarStarStar You ladies rock. What a great welcoming experie... —    (Patient since 2019)

You ladies rock. What a great welcoming experience and down to earth staff. Enjoyed the experience.


StarStarStarStarStar A positive experience —    (Patient since 2019)

This was our first (my wife and I). We were given a friendly greeting by the receptionist, and were given clear instructions leading up to our exam. each staff member that served us was very personable and performed their duties efficiently. The doctor made us feel comfortable while preforming a through exam. We will become regular customers.


StarNo StarNo StarNo StarNo Star Customer service sucks. Ordered and paid for hi... —    (Patient since 2018)

Customer service sucks. Ordered and paid for high index plastic lenses. Got coke bottle bottoms, instead. Told that I can go somewhere else to have my glasses fitted when I called to arrange a pickup time. Just generally crappy management and service. Not interested in getting snubbed for not paying extra for the $750 framed and sticking with the limit on my insurance. Forced to pay $92 for scratch coating that cracked on my other glasses, ruining them in less than a year.


Reply

Good morning Mr. Rupp, I received your feedback on your visit with us. I apologize that your experience with us was anything less that exceptional. We strive to give every patient that comes into the office the best care and customer service. I appreciate your feedback and will look into the matter. I would like to extend a $50.00 credit to be used towards either frames, lenses or sunglasses on your next visit. I hope you allow us the chance to make this right for you. My deepest apologies again. Sincerely, Alana -Optic Gallery manager

StarStarStarStarStar Great office with friendly staff —    (Patient since 2019)

I scheduled my appointment with ease and the doctor saw me in a timely manner. Nick was very helpful and knowledgeable when choosing my glasses. I will be bringing the whole family here for now on!


Reply

Thank you Rebecca! We strive to give the best customer service and care to every patient that comes into the office! The best compliment is a referral and we look forward to seeing your family!! -Alana

StarStarNo StarNo StarNo Star I have an injury and walk with a walker. The ey... —    (Patient since 2012)

I have an injury and walk with a walker. The eye tech when doing testing did not help me maneuver down them line of different machines. At one point I thought I was going to fall. I think she might be new as I have never seen her before. The other lady who helped me with order contacts was very nice and never concerned about my safety. She helped me with the chair and held the door open for me to leave. There was another woman at the front desk (she was Hawaiian) who was very nice and helped me too.


StarStarStarStarStar very professional Staff was well prepared and ... —    (Patient since 2019)

very professional Staff was well prepared and office appeared well trained!


StarStarStarStarStar Everyone at Optic Gallery at 95/Ann Rd. is a pro —    (Patient since 2019)

Everyone at Optic Gallery at 95/Ann Rd. is very professional and exceptionally helpful. Everyone - from the folks at the reception desk to the optometrist. Very smooth, thorough experience.


StarStarStarStarStar Couldn’t be better —    (Patient since 2018)

Staff was very welcoming and answered all my questions. Doctor explained all of the results and listened to what I have to say. The one who discussed my insurance also was very clear and provided sufficient info


StarStarStarStarStar Staff is friendly, professional and knowledgeab... —    (Patient since 2018)

Staff is friendly, professional and knowledgeable! Appointment was on time and quickly completed!


StarStarStarStarNo Star Excellent interpretation of eye exam results, e... —    (Patient since 2016)

Excellent interpretation of eye exam results, especially coverage of the pictures.


StarStarStarStarStar Great customer service! Very good experience fr... —    (Patient since 2018)

Great customer service! Very good experience from the exam to the selection of my glasses.


StarStarStarStarStar VERY FRIENDLY ATMOSPHERE. GREAT CUSTOMER SERVI... —    (Patient since 2014)

VERY FRIENDLY ATMOSPHERE. GREAT CUSTOMER SERVICE. PLENTY OF SMILES


StarStarStarStarStar Great Experience —    (Patient since 2018)

I was in and out efficiently! Everyone was super friendly and helpful!! I’ll be back!!


StarStarStarStarStar Staff is friendly and efficient. There was very... —    (Patient since 2013)

Staff is friendly and efficient. There was very little time spent waiting to be seen. Dr. Hartman clearly explained the results of the exam and photos of the eye.


StarStarStarStarStar Best Optical Office Around —    (Patient since 2013)

This is my favorite Dr’s appointment to go to every year! Everyone is always, kind, helpful, and knowledgeable. I cannot say enough about this location. I wouldn’t go to a different eye doctor even if my insurance made me.


StarStarStarStarStar Prompt, friendly serv —    (Patient since 2018)

Prompt, friendly service


StarStarStarStarStar Amazing service as always! We live in Aliante a... —    (Patient since 2013)

Amazing service as always! We live in Aliante and choose your Centennial store because of the service your staff provides. I absolutely impressed by Nick and he’s knowledge as well as customer service. Thank you!


StarStarStarStarStar Great service! All the employees were fantastic... —    (Patient since 2013)

Great service! All the employees were fantastic!


StarStarStarStarStar Excellent customer service —    (Patient since 2014)

Excellent customer service


StarStarStarStarStar Great —    (Patient since 2019)

Quick but thorough and very attentive. They actually listen to your concerns and recommend resolutions.


StarStarStarStarStar I have been going to Optic Gallery for many yea... —    (Patient since 2013)

I have been going to Optic Gallery for many years. I first went to the one on Charleston and Rampart, then to this one. Always great service and super opticians!


StarStarStarStarStar I love Optic Gallery!  —    (Patient since 2015)

I love Optic Gallery! They ALL treat you like family! The minute you walk in the door you are greeted by friendly, and helpful receptionists. I met Dr Frillarte for the first time, she was fabulous! She is delightful and takes the time to explain everything. Special shout out to Nick...you Rock! You always pick out the best frames and have them fit/adjusted perfectly for me :) Thank you to the entire staff at Optic Gallery!


StarStarStarStarStar Everyone in the office was very helpful, courte... —    (Patient since 2018)

Everyone in the office was very helpful, courteous, and answered all my questions. I would recommend them to anyone who enjoys a pleasant experience.


StarStarStarStarStar Everybody was really kind and helpful.  —    (Patient since 2018)

Everybody was really kind and helpful.


StarStarStarStarStar Great people. Very attentive and kind. —    (Patient since 2019)

Great people. Very attentive and kind.


StarStarStarStarStar I had a very pleasant experience here. The prov... —    (Patient since 2019)

I had a very pleasant experience here. The providers really listen and they take their time, didn’t feel rushed, that’s very important to me. I was prescribed a new prescription for contacts and they’re working out great!!


StarStarStarStarStar Staff are friendly. Docs are attentive. Was fi... —    (Patient since 2017)

Staff are friendly. Docs are attentive. Was fitted for progressive lenses by male tech; excellent! Fit by a previous provider (at another company) was horrible. Had an emergent need to be seen and staff immediately responded. I love this team.


StarStarStarStarStar The staff was very kind and also very knowledge... —    (Patient since 2019)

The staff was very kind and also very knowledgeable regarding insurance coverages and how much my cost would be which is really nice.


StarStarStarStarStar Everyone that provided service to me was very p... —    (Patient since 2019)

Everyone that provided service to me was very professional. I was called before my appointment time. I didn't feel rushed when I was trying on new glasses. My first visit was very enjoyable.


StarStarStarStarStar Staff was very professional and friendly . Made... —    (Patient since 2018)

Staff was very professional and friendly . Made the process super fast .


StarStarStarStarStar I was very impressed by the service I received ... —    (Patient since 2019)

I was very impressed by the service I received from the time I walked in it was very pleasant.


StarStarStarStarStar Amazing customer service. Everyone is friendly,... —    (Patient since 2017)

Amazing customer service. Everyone is friendly, personable and sincere.


StarStarStarStarStar Great First Impression!  —    (Patient since 2019)

From the time we walked in the door, We were treated and greeted with friendliness, professionalism and genuine kindness.


StarStarStarStarStar Your staff is friendly and professional.  —    (Patient since 2017)

Your staff is friendly and professional.


StarStarStarStarStar Painless! Friendly staff and clean office —    (Patient since 2016)

Painless! Friendly staff and clean office


StarStarStarStarStar I love this office! Staff was very friendly and... —    (Patient since 2019)

I love this office! Staff was very friendly and so was the doctor.


StarStarStarStarStar Thank you to all —    (Patient since 2019)

Really liked the entire staff that I dealt with. Dr. was extremely helpful, friendly, etc. Would definitely recommend to others.


StarStarStarStarStar Dr. Frillarte and her staff are fantastic. Made... —    (Patient since 2019)

Dr. Frillarte and her staff are fantastic. Made my 9 year old feel comfortable and that’s hard to do because she’s very shy. Dr. Frillarte answers all my questions and her facility looked clean and professional.


StarStarStarStarStar Amazing staff, Great optometrist and a clean a... —    (Patient since 2015)

Amazing staff, Great optometrist and a clean and organized place. I enjoy my annual visits and catching up with them.


StarStarStarStarStar You should have chairs that accommodate handica... —    (Patient since 2017)

You should have chairs that accommodate handicap! Other than that the people are so pleasant. The doctor is kind, patient and very understanding!! Great customer service!!


StarStarStarStarStar Great people to be with , knowledgeable pe —    (Patient since 2017)

Great people to be with , knowledgeable people


StarStarStarStarStar Love coming to your office! —    (Patient since 2017)

Love coming to your office!


StarStarStarStarStar This office puts you at ease and treats you lik... —    (Patient since 2016)

This office puts you at ease and treats you like one of the family!


StarStarStarStarStar Office is staffed with professionals who are ex... —    (Patient since 2016)

Office is staffed with professionals who are extremely personable and efficient; office itself has the latest technology to quickly assess your optical health


StarStarStarStarStar  —    (Patient since 2019)

Everyone was very professional and knowledgeable. Dr Hartman is the best


StarStarStarStarStar My first appt for eye exam was pleasant.Everyon... —    (Patient since 2018)

My first appt for eye exam was pleasant.Everyone was friendly and helpful. No sales pressure to buy expensive glasses, I haven even got my new glasses yet but already plan to return because the service is excellent


StarStarStarStarStar Great customer service! Awesome selection! Affo... —    (Patient since 2013)

Great customer service! Awesome selection! Affordable!


StarStarStarStarStar The front staff were friendly upon arrival. Cof... —    (Patient since 2015)

The front staff were friendly upon arrival. Coffee with a variety of creamer and water available up front :) ! The doctor was very personable as I shared a few stories of my children.


StarStarStarStarStar Friendly and professional staff! —    (Patient since 2016)

Friendly and professional staff!


StarStarStarStarStar  —    (Patient since 2015)

Our family loves Dr Hartman. He is friendly and professional and always takes the time needed with our concerns.


StarStarStarStarStar Love the staff, Joyce is so wonderful! They tak... —    (Patient since 2019)

Love the staff, Joyce is so wonderful! They take their time with you, and it feels like more personal service. I tried contacts for the very first time after waiting 10 years to get over my fear of putting something in my eye haha. They were so patient and understanding! This is my family’s new eye office!


StarStarStarStarStar makes me feel like one of the family —    (Patient since 2019)

Optic Gallery Ann/95 makes me feel like one of the family


StarStarStarStarStar Quick is good!!! —    (Patient since 2019)

I have been going to different Optic Gallery locations for years and it is normally very time consuming. This Branch was quick and efficient!!! Thank you!!!


StarStarStarStarStar Extremely friendly staff. Great with kids. Both... —    (Patient since 2019)

Extremely friendly staff. Great with kids. Both the front staff and doctor made it easy for my kids to wait for the appointment and to get through the appointment. I was very happy and impressed with the professionalism.


StarStarStarStarStar I love this office and staff. —    (Patient since 2013)

I love this office and staff.


StarStarStarStarStar Love this place. My last pair of lenses came ba... —    (Patient since 2013)

Love this place. My last pair of lenses came back wrong .they worked extra hard to get them done right


StarStarStarStarStar Excellent friendly service from the time I walk... —    (Patient since 2017)

Excellent friendly service from the time I walked in the door.


StarStarStarStarStar Your staff and service are the best. Just wish ... —    (Patient since 2016)

Your staff and service are the best. Just wish you carried Ralph Lauren glasses.


StarStarStarStarStar ... —    (Patient since 2014)

I was treated very special, the staff is very kind and caring and no words can describe the kindness of Dr. Hartman


StarStarStarStarStar I have been coming to Optic Gallery for the las... —    (Patient since 2013)

I have been coming to Optic Gallery for the last 7 seven years. Dr. Hartman and his office staff are simply the best!! Always friendly, helpful, and extremely knowledgeable. We appreciate them all!


StarStarStarStarStar Professional and very friendly staff.  —    (Patient since 2019)

Professional and very friendly staff.


StarStarStarStarStar Wow!!! Say Team Work!!!  —    (Patient since 2018)

Such awesome Customer Seevice from the front desk staff to Dr Todd!! Each Team member makes you feel welcome and they provide easy to understand explanations every step of the way. Oh, and I always leave with a smile!!


StarStarStarStarStar Great patient care and customer service. —    (Patient since 2019)

Great patient care and customer service.


StarStarStarStarStar We love this office!  —    (Patient since 2018)

We love this office! They are the most helpful and friendly people ever! The Dr. s are great and very informative!


StarStarStarStarStar Very friendly & knowledg —    (Patient since 2018)

Very friendly & knowledgeable


StarStarStarStarStar Great visit —    (Patient since 2019)

This was my first time at this office and the staff and doctor were all excellent.They were very friendly and helpful. I was able to get an appointment quickly and will continue to use this office in the future. Thank you!


StarStarStarStarStar I have a great doctor he's friendly and he does... —    (Patient since 2015)

I have a great doctor he's friendly and he does a good job I would definitely recommend him


StarStarStarStarStar Great service and friendly staff —    (Patient since 2019)

Great service and friendly staff


StarStarStarStarStar Fast, efficient and friendly. My son has been g... —    (Patient since 2014)

Fast, efficient and friendly. My son has been going there for 11 years. Always the best!


StarStarStarStarStar I have always excellent service. Dr. Hartman is... —    (Patient since 2017)

I have always excellent service. Dr. Hartman is excellent eye doctor.


StarStarStarStarStar Dr. Hartman is great.  —    (Patient since 2015)

Dr. Hartman is great. He takes the time to listen and explain and answer your questions.


StarStarStarStarStar Very Friendly and Knowledge Staff.  —    (Patient since 2019)

Very Friendly and Knowledge Staff.


StarStarStarStarStar Staff is very friendly, professional. The docto... —    (Patient since 2018)

Staff is very friendly, professional. The doctors that work there are also very friendly and listen to your concerns, they explain their findings and discuss options!


StarStarStarStarStar Friendly staff.Dr. Erin knows her stuff. —    (Patient since 2013)

Friendly staff.Dr. Erin knows her stuff.


StarStarStarStarStar From the moment I walked through the door (my v... —    (Patient since 2018)

From the moment I walked through the door (my very first visit to see Dr. Hartman) the staff was very welcoming and helpful in every way. The office is prestine and they even have wonderful refreshments/tea/coffee/water. They also have a spectacular array of glasses to choose from. Nick has been so helpful. He knew before I did, the glasses that would best suit me. I love the pair I have now and the ones on the way. Dr. Hartman was extremely thorough and they have gotten my prescription JUST RIGHT. I can see and look fashionable! THANKS Optic Gallery! I look forward to every visit!


StarStarStarStarStar Everyone was so helpful, explained everything. ... —    (Patient since 2019)

Everyone was so helpful, explained everything. Best experience ever getting an exam and new glasses


StarStarStarStarStar Dr Fillarte is awesome. —    (Patient since 2019)

Dr Fillarte is awesome. She is very attentive to her patients and really cares. The staff is quick and ensure your time spent is not a waste. Truly love this facility and doctor!!!


StarStarStarStarStar I switched to the Optic Gallery from Lenscrafters —    (Patient since 2017)

I switched to the Optic Gallery from Lenscrafters a couple years ago and will never go back. Better service & selection.


StarStarStarStarStar Always a pleasant visit and very good with kids... —    (Patient since 2017)

Always a pleasant visit and very good with kids


StarStarStarStarStar Everyone from the eye exam and Doctor to the pr... —    (Patient since 2019)

Everyone from the eye exam and Doctor to the professional/knowledgeable staff are great. Ordered 2 pair of glasses. I'll also review after I receive my glasses. Thanks


StarStarStarStarStar The staff was great and Dr. Frillarte is amazin... —    (Patient since 2016)

The staff was great and Dr. Frillarte is amazing!


StarStarStarStarStar Friendly staff was helpingful in helping pick n... —    (Patient since 2019)

Friendly staff was helpingful in helping pick new glasses with a few add-ons that I needed but had before. Cant wait to get my new glasses!


StarStarStarStarStar  —    (Patient since 2019)

Excellent front of house service - the staff is friendly and attends to you as soon as you walk-in. The optometrist, Dr. Frillarte, is great. Explained everything I needed to know during the vision exam. Will definitely keep coming here for my vision appointment.


StarStarStarStarStar I was very please with the entire ex —    (Patient since 2019)

I was very please with the entire experience


StarStarStarStarStar The staff is very pleasant and knowledgeable. W... —    (Patient since 2018)

The staff is very pleasant and knowledgeable. Would definitely recommend


StarStarStarStarStar for a walk up, front office staff was professio... —    (Patient since 2015)

for a walk up, front office staff was professional and accommodating. Thank you


StarNo StarNo StarNo StarNo Star I would recommend the doctors, but not to actua... —    (Patient since 2013)

I would recommend the doctors, but not to actually buy glasses here. I've been coming here for my glasses for years, and don't think there's ever been a time that my glasses were not returned to the lab for some reason. Also, the recent change in hours to 8 am to 5 pm M-F makes it impossible for someone who works a typical M-F schedule to come any other day than Saturday. This means a long wait to get glasses, especially if they have to be sent back. My eye appointment was January 2nd. I'm still waiting for my two sets of glasses as of January 22nd; regular glasses have been returned twice, sunglasses returned to the lab once. Also, it's difficult to get staff to return calls when, as they say, they're busy, meaning the customer has to constantly make the effort to get information.


StarStarStarStarStar Amazing staff and doctors. I wouldn't go anywhe... —    (Patient since 2016)

Amazing staff and doctors. I wouldn't go anywhere else.


StarStarStarStarStar This office is very prompt and accommodating. T... —    (Patient since 2016)

This office is very prompt and accommodating. The customer service is excellent.


StarStarStarStarStar Great Eye Care Doctor and Office —    (Patient since 2017)

Dr. Hartmann is knowledgeable and caring, spends the time to explain your tests and eye photos to you. I highly recommend Dr Hartmann. The staff is welcoming and helpful, all around great eye care office.


StarStarStarStarStar Great service, on time and professional!  —    (Patient since 2014)

Excellent service. Gina is awesome!


StarStarStarStarStar Dr. Hartman is great! The front office staff is... —    (Patient since 2012)

Dr. Hartman is great! The front office staff is always so nice & friendly. They are also very helpful with any questions.


StarStarStarStarStar  —    (Patient since 2014)

Optician Dr. Erin F. and staff are excellent.


StarStarStarStarStar n/a —    (Patient since 2018)

good customer service friendly staff.


StarStarStarStarStar This is my second time in two years for a routi... —    (Patient since 2017)

This is my second time in two years for a routine eye exam. I love the staff and the doctors. Everyone is very friendly and helpful. What means the most to me though, is that they know their job well. There hasn’t been one screw upnwith the insurance, no “misunderstandings” about billing or money, and they’ve been very patient with pricing out different options to save me the most money. I feel like most places don’t care about their customers and don’t do what customers expect anymore. This place definitely does. Also, shout out to Alonna for being the best at picking out awesome frames that look great. She really has a knack for that.


StarStarStarStarStar Highly Recommend  —    (Patient since 2018)

I love this place. First time coming here. The staff are kind and generous, they provide great feedback. The Dr. was amazing and answered my questions promptly. I felt welcome to this place as soon as I walked into the door.


StarStarStarStarStar We love the staff and Dr. They are great! —    (Patient since 2018)

We love the staff and Dr. They are great!


StarStarStarStarStar I love the office ! The doctor is amazing and a... —    (Patient since 2018)

I love the office ! The doctor is amazing and also his staff !!! Very helpful and courteous! I will recommend them to everyone I know ! Thank you so much!🙏😊


StarStarStarStarStar I prefer going to this Optic Gallery! —    (Patient since 2014)

I prefer going to this Optic Gallery out of some of the others. The staff and Dr here are truly the best. They care about their customers and go out of their way to help with anything needed. I will drive out of my way just to come to this location.


StarStarStarStarStar First time patient as found everyone to be very... —    (Patient since 2018)

First time patient as found everyone to be very friendly and highly professional


StarStarStarStarStar Great staff, easy in and out, no pressure to pu... —    (Patient since 2016)

Great staff, easy in and out, no pressure to purchase their glasses or contacts!!


StarStarStarStarStar Super friendly.  —    (Patient since 2018)

Super friendly. Very efficient, I was in and out in no time. All needs were satisfied.


StarStarStarStarStar Everybody was very professional and courteous —    (Patient since 2018)

Everybody was very professional and courteous


StarStarStarStarStar The staff at Optic Gallery are amazing. I broug... —    (Patient since 2018)

The staff at Optic Gallery are amazing. I brought my daughter in for her first eye appointment and everyone was so sweet and made her feel comfortable. The staff and doctors took their time with us and made us feel like a valued customer.


StarStarStarStarStar My experience at Optic Gallery located at Ann/9... —    (Patient since 2017)

My experience at Optic Gallery located at Ann/95 was amazing. The staff is very professional and very friendly. During the examination everything that is done is explained and makes you feel comfortable and cared for.


StarStarStarStarNo Star Customer service is amazing! —    (Patient since 2018)

My first visit here and I forgot a few things, but the girls at the front desk were so forgiving and kind! The girl who checked my eyes with all the tests, was easy going but clearly knew what she was smoking and explained to me why she was doing it. I didn't feel stupid asking any questions as all them were answered thoroughly. My doctor as well, is one of the best I've had in a LONG time!!


StarStarStarStarStar staff were friendly and proficient. Not a long ... —    (Patient since 2018)

staff were friendly and proficient. Not a long wait. Office was clean and orderly.


StarStarStarStarStar This office is always clean and the staff is al... —    (Patient since 2014)

This office is always clean and the staff is always friendly. Last time I was in I was arguing with my husband and I have to apologize for that. The staff is always amazing, and they dealt with my grumpiness beautifully. Thank you in particular to the optician that was handling myself and my husband. :)


StarStarStarStarStar Extremely Upset  —    (Patient since 2018)

The exam was fine. No problem, but glasses are extremely over priced. Everything is inflated. I should have initially took my prescription and shopped around, but I really needed glasses ASAP so I placed the order because they told me it would take 10 business days before they would be ready I ordered them, but went home and started looking online and calling other places and realized I had been over charged, so I went back Optic Gallery the next day to cancel my order and they told me it was to late the lens had already been cut. You all told me 10 business days and I go back less than 24 hrs later and you tell me it's too late for me to cancel the order and get a refund. I'm very dissatisfied and if I had money to waste I would not pick these glasses up and pay the other half. I paid $217 upfront and expected to pay $218 when I pick the glasses up. That is to much money for glasses. I could have got the same exact glasses for half the price. I not happy. Not at all and will never shop here again or refer anyone and I places this on all my Social Media accounts


StarStarStarStarStar Doctor Hartman was outstanding. Best eye exam ... —    (Patient since 2018)

Doctor Hartman was outstanding. Best eye exam ever! All the equipment is outstanding and every person who helped me out during my visit was beyond amazing and really good at what they do. I will be coming back for sure!


StarStarStarStarStar Friendly, professional and thorough staff. —    (Patient since 2018)

Friendly, professional and thorough staff.


StarStarStarStarStar Dr Hartmanis awesome. He rocks. —    (Patient since 2013)

Best place for me. Dr Hartman is the best.


StarStarStarStarStar Friendly staff. Great service. —    (Patient since 2013)

Friendly staff. Great service.


StarStarStarStarStar The staff was really nice and friendly. They gr... —    (Patient since 2018)

The staff was really nice and friendly. They greeted me as soon as I walked in. Dr. Frillarte was awesome, she answered any questions I had with my prescription needs. When i was fitted for my new glasses the staff was great and helpful with suggesting flattering frames. I really look forward to getting my new pair. Thank you, I really enjoy coming to this office.


StarStarStarStarStar Glad I went here!  —    (Patient since 2018)

Everyone from the front desk to the doctor was super friendly!!! It was my first time getting my eyes checked and I felt comfortable the whole visit!


StarStarStarStarStar Really love this office. Been coming here for y... —    (Patient since 2018)

Really love this office. Been coming here for years. Doctor is friendly and efficient. I’ve never had a long wait.


StarStarStarStarStar Dr. Hartman is a great doctor. He takes his tim... —    (Patient since 2013)

Dr. Hartman is a great doctor. He takes his time and is very thorough in explaining everything. The office staff is very friendly and helpful. The office is very clean. I highly recommend them.


StarStarStarStarStar  —    (Patient since 2017)

Everyone is friendly and professional from the front office staff to the doctors.


StarStarStarStarStar I appreciate Dr. Hartman's thorough exams and h... —    (Patient since 2018)

I appreciate Dr. Hartman's thorough exams and how he takes time to explain the eye to his patients and answer any questions they have. I really enjoyed having the retina/optic nerve imaging done and seeing the results. Since I enjoy learning and consider myself a pretty proactive patient, I am happy I elected to have this imaging done and taking advantage of such amazing technology. Dr. Hartman's staff was very friendly and great at answering questions.


StarStarStarStarStar First time ever that someone got me Rx correct,... —    (Patient since 2018)

First time ever that someone got me Rx correct, from the time I walked in until I left I felt like my business mattered to them


StarStarStarStarStar OFFICE STAFF ARE ALWAYS PLEASANT AND PROFESSION... —    (Patient since 2015)

OFFICE STAFF ARE ALWAYS PLEASANT AND PROFESSIONAL. DR HARTMAN IS THOROUGH AND INFORMATIVE.


StarStarStarStarStar  —    (Patient since 2018)

Everyone was very professional and very knowledgeable.


StarStarStarStarStar Great service they gave me a same day appointme... —    (Patient since 2018)

Great service they gave me a same day appointment for my daughter. Even went out of their way to book me an appointment with a specialist. Couldn’t ask for more


StarStarStarStarStar  —    (Patient since 2015)

Customer service second to none very knowledgeable staff


StarStarStarStarStar  —    (Patient since 2014)

The service is awesomely great and the employees are very nice and friendly.


StarStarStarStarStar Got what I needed —    (Patient since 2018)

The staff were friendly, they welcomed me when I came in and answered all of my questions. They were knowledgeable of their part and explained to me what the breakdown is for the bill and what the insurance covers. The Doctor was very much willing to answer all of my questions and was very reassuring and professional. They looked at my old glasses and they told explained to me my findings plus told me my eyes progress. Very informative. I put excellent on ease on the appointment since they currently allowed me to walk I without an appointment which was awesome


StarStarStarStarStar Great, professional and courteous staff a nd re... —    (Patient since 2018)

Great, professional and courteous staff a nd really liked Dr. Todd Hartman. He was respectful and didn't judge me because I have really had eyes. I went back the next day to pick out my beautiful new frames!!! 😁 So excited! Highly recommend them. Also, the facility is beyond clean! Thank you so much! 💗 Marion Ettinger


StarStarStarStarStar I love this place everyone is very kind and hel... —    (Patient since 2017)

I love this place everyone is very kind and helpful. It’s not often when you hear a 8 year old say “mom that girl was super nice you should hire her” or say “mom the doctor knew exactly what do and made me feel better about my eyes” I appreciate all the generosity during this scary time for my son.


StarStarStarStarStar The staff is amazing, so friendly and informati... —    (Patient since 2018)

The staff is amazing, so friendly and informative. Amazing selection of glass frames.


StarStarStarStarStar Both times I’ve been there the servic has been ... —    (Patient since 2018)

Both times I’ve been there the servic has been amazing! They’ve helped me get my retina taken care of and their customer service is truly awesome


StarStarStarStarStar Friendly and helpful  —    (Patient since 2018)

The staff was very friendly and the doctor was knowledgeable, compassionate and helpful. I thought that the selection of frames to choose from was great too.


StarStarStarStarStar  —    (Patient since 2012)

Nick . Is the best . Knows what we like and has glasses chosen for us ahead of time. The whole staff treats us like family. Great atmosphere. Everyone is always ready to help and upbeat


StarStarStarStarStar Great customer service —    (Patient since 2015)

Great service at the optic gallery at Ann/95. Doc Hartman is very personable and professional, and the staff was friendly and helpful. Highly recommended!


StarStarStarStarStar Very friendly staff and wonderful doctor. —    (Patient since 2013)

Very friendly staff and wonderful doctor.


StarStarStarStarStar The staff is great and very friendly. They made... —    (Patient since 2018)

The staff is great and very friendly. They made me feel like part of their family. I am a new resident of Las Vegas and I intend to go back to them as long as I am in the area.


StarStarStarStarStar Very professional, helpful and friendly staff. —    (Patient since 2015)

Very professional, helpful and friendly staff.


StarStarStarStarStar Friendly, professional staff.  —    (Patient since 2015)

Friendly, professional staff.


StarStarStarStarStar Great Experience Every Time!  —    (Patient since 2016)

The doctor is very friendly and personable. He answered all my questions and made me feel comfortable. Nick helped me pick out my glasses as he was very knowledgeable about brands and designs! Thank you again for a great experience!


StarStarStarStarStar Dr. Hartman and his staff are really attentive ... —    (Patient since 2014)

Dr. Hartman and his staff are really attentive and efficient. I always know I will be taken care of.


StarStarStarStarStar I really like the professionalism there.  —    (Patient since 2017)

I really like the professionalism there.


StarStarStarStarStar Recommended —    (Patient since 2016)

Clean, quiet. Nice staff who are very helpful. Many frame and add on options. Reasonable prices.


StarStarStarStarStar Excellent service quality doctor's that care ex... —    (Patient since 2016)

Excellent service quality doctor's that care excellent staff


StarStarStarStarStar I love working with Dr. Hartmann. He is attenti... —    (Patient since 2013)

I love working with Dr. Hartmann. He is attentive and clearly a master of his craft. And, best of all: he fixed my wife’s prescription that was wrong for over 15 years causing her migraines. No joke specialist after specialist and in five minutes with him he recognized the problem and everything was solved. I will always trust my eyes to Dr. Hartmann. Even though I live in Salt Lake City, I travel to see him exclusively.


StarStarStarStarStar Everyone was knowledgeable and professional !! ... —    (Patient since 2018)

Everyone was knowledgeable and professional !!


StarStarStarStarStar  —    (Patient since 2013)

I would definitely recommend. Staff was friendly and the doctor was wonderful.


StarStarStarStarStar I always enjoy my visit.They are on time.They t... —    (Patient since 2015)

I always enjoy my visit.They are on time.They take time to allow me to make my frame selection.


StarStarStarStarStar Staff very friendly, prompt service, kknow —    (Patient since 2018)

Staff very friendly, prompt service, knowledgeable


StarStarStarStarStar Was seen on time for my appointment and the doc... —    (Patient since 2018)

Was seen on time for my appointment and the doctor took the time out to listen to how I felt regarding my vision.


StarStarStarStarStar I have been coming here for years.. Dr. Hartma... —    (Patient since 2014)

I have been coming here for years.. Dr. Hartman does a great job, very knowledgeable and takes the time to get to know his patients. Would highly recommend them to everyone. The ladies at the front desk are very friendly and I can not say enough about Nick. He helps me pick out lenses and frames every year for the whole family and does a great job making sure everyone gets exactly what they want!! Love this place!


StarStarStarStarStar I was in and out super quick!! Everyone was fri... —    (Patient since 2018)

I was in and out super quick!! Everyone was friendly and helpful!! I’ll be back for sure!!!


StarStarStarStarStar Amazing Staff!! —    (Patient since 2018)

I was looking for same day appointments myself, my husband and son and this is the only place that was able to accommodate us on such a short notice (I was informed that they had a few reschedules so we got lucky) The staff was very friendly and helpful. We have double coverage insurance so the staff was able to give us the best options for our insurance plans. The eye doctor was very nice as well. I have a very uncommon prescription for contacts with astigmatism and I was pleasantly surprised that the Dr. a sample pair for me! Huge selection of eye glasses for all price levels. Definitely would recommend anyone to go here for services!


StarStarStarStarStar Everything was near perfect, staff courteous an... —    (Patient since 2018)

Everything was near perfect, staff courteous and friendly, the choice of music with explicit lyrics wouldn't be deemed appropriate in an office setting. Other than that everything was great.


StarStarStarStarStar Enjoy the people’s and the doctor all of you ar... —    (Patient since 2018)

Enjoy the people’s and the doctor all of you are nice and polite and charming . I love your clinic


StarStarStarStarStar  —    (Patient since 2015)

Dr. Hartman and the crew at Optic Gallery are the best. The office is clean and the staff are friendly.


StarStarStarStarStar GREAT STAFF —    (Patient since 2016)

I am a returning patient, as well as my daughter. You will not experience a staff like this ANYWHERE! Friendly and very helpful. As a manager in retail, I can sense the comradery here. With that kind of energy, it definitely projects out to the patients.


StarStarStarStarStar The staff was great from start to finish and th... —    (Patient since 2018)

The staff was great from start to finish and the doctor was even better. Very friendly and happy environment but they also know their stuff.


StarStarStarStarStar Great Experience  —    (Patient since 2018)

Friendly staff and great doctor! Purchasing process was easy as they explained my insurance benefits.


StarStarStarStarStar Absolutely the best professionals... —    (Patient since 2016)

Dr Hartman--indeed, all his staff--are true professionals, yet personable and thorough. I will put my optic health into his hands any time.


StarStarStarStarStar Dr Hartman and the staff are amazing!!! —    (Patient since 2017)

Dr Hartman and the staff are amazing!!!


StarStarStarStarStar Every one was attentive, knowledgeable,.and ser... —    (Patient since 2018)

Every one was attentive, knowledgeable,.and service oriented!!


StarStarStarStarStar Amazing place! Everyone is professional and fri... —    (Patient since 2016)

Amazing place! Everyone is professional and friendly!


StarStarStarStarStar Dr was great and Nick was amazing  —    (Patient since 2018)

Dr was great and Nick was amazing


StarStarStarStarStar Great service! —    (Patient since 2018)

Everyone in the office was amazing! Highly recommend!


StarStarStarStarStar I was a previous patient of the Summerlin Optic... —    (Patient since 2018)

I was a previous patient of the Summerlin Optic Gallery, and boy am I glad I switched. Not only does this office have a MUCH larger selection of frames to choose from, but the employees were much more patient and weren't pushy when choosing frames/ contacts. Nick helped me, and he was an absolute pleasure to work with. I will be asking for him by name from here on out!


StarStarStarStarStar My experience with optic gallery —    (Patient since 2015)

They treat me very well I work with Cathy when I come in the office. I would recommend my friends to come in to optic gallery


StarStarStarStarStar Staff is very friendly and our family got in qu... —    (Patient since 2018)

Staff is very friendly and our family got in quickly. staff and doctors took their time with all 5 of our family members. would recommend to any family.


StarStarStarStarStar Great Office!  —    (Patient since 2018)

Dr. Hartman was awesome and his staff was so friendly from the moment you walked in the door. I will absolutely recommend them.


StarStarStarStarStar I was pleasantly surprised. There was minimal w... —    (Patient since 2018)

I was pleasantly surprised. There was minimal wait time and everyone was warm and friendly.


StarStarStarStarStar Great service. Will recommend and come back soo... —    (Patient since 2016)

Great service. Will recommend and come back soon with my family.


StarStarStarStarStar Amazing staff and Dr Hartman is the best!! —    (Patient since 2013)

Amazing staff and Dr Hartman is the best!!


StarStarStarStarStar Everyone is so welcoming and friendly. Very kno... —    (Patient since 2018)

Everyone is so welcoming and friendly. Very knowleable and thorough. I actually enjoyed the eye exam and visit. That's a first!


StarStarStarStarNo Star I like the waiting room, and all the nice emplo... —    (Patient since 2018)

I like the waiting room, and all the nice employees.


StarStarStarStarStar Great People. Great Place.  —    (Patient since 2016)

Great People. Great Place.


StarStarStarStarStar Another satisfied customer —    (Patient since 2016)

Your office staff is very friendly and extremely helpful. My recent eye exam was so stress free and comfortable for me. I am so glad Optic Gallery Ann/95 was recommended to me.


StarStarStarStarStar This is the place you want to go to. —    (Patient since 2015)

As always, Dr. Hartman was very nice and so was the staff. Kathy took her time showing me all kinds of frames and Nick was very polite about scheduling the rest of my family for appointments. It’s always a pleasant experience.


StarStarStarStarStar Very friendly, and knowledgeable people. I have... —    (Patient since 2014)

Very friendly, and knowledgeable people. I have never left this place disappointed, or with blurry vision, in the past 4 years I have been going to this location.


StarStarStarStarStar Very helpful and friendly staff. Quick service... —    (Patient since 2018)

Very helpful and friendly staff. Quick service and nice environment. Would recommend to anyone for adults and children.


StarStarStarStarStar amazing office! —    (Patient since 2018)

We have been going to Optic Gallery for years. We were going to a different location until now. The office staff and the Dr. were awesome! They saw my entire family and were great with all of us! I absolutely recommend this office! Joyce is amazing! So helpful!


StarStarStarStarStar Friendly staff, easy appointment times, seen in... —    (Patient since 2017)

Friendly staff, easy appointment times, seen in a timely manner. Love the doctor. Great with kids.


StarStarStarStarStar This is the best place! Very friendly staff and... —    (Patient since 2018)

This is the best place! Very friendly staff and very transparent with the fees and total cost! Highly recommended!


StarStarStarStarStar Great office and staff!  —    (Patient since 2018)

We’ve been with Dr. Hartman for almost 2 years now. I remember my daughters first visit, she was so nervous. Dr. Hartman was great with her, just like that I could tell she was no longer nervous. He’s very informative and takes his time with his patients. My whole family goes to see him. The staff is AMAZING! Always making us feel welcome.


StarStarStarStarStar Very Happy Staff!! All about Customer Service w... —    (Patient since 2018)

Very Happy Staff!! All about Customer Service with a smile. Dr. Frillarte, listened, asked me questions, was very patient and calm. Went over pics of my eyes in detail. First time a Dr has explained everything to me in 30 years!! Loved her!!


StarStarStarStarStar Love this location!  —    (Patient since 2013)

Love this location! Everyone is incredibly friendly, the doctors are excellent, and their eyeglass selection is huge!


StarStarStarStarStar Your staff was a pleasure too work with I enjoy... —    (Patient since 2018)

Your staff was a pleasure too work with I enjoy my visit with the doctor and staff.


StarStarStarStarStar I was made to feel that my being a patient was ... —    (Patient since 2016)

I was made to feel that my being a patient was important to the practice.


StarStarStarStarStar Dr.Hartman and ALL staff members are wonderful ... —    (Patient since 2015)

Dr.Hartman and ALL staff members are wonderful and friendly it's not like cattle they will sit and talk to you and make sure you are happy.


StarStarStarStarStar Friend staff , fast an easy process.  —    (Patient since 2018)

Friend staff , fast an easy process.


StarStarStarStarStar Very pleased with staff and Dr. Frillarte!  —    (Patient since 2018)

Very pleased with staff and Dr. Frillarte! Technician was very patient with me during the series of eye tests and Dr. Frillarte gave me a very thorough explanation of the results! I will definitely return when it's time for my next exam! Thank you!


StarStarStarStarStar My first experience with Optic Gallery but defi... —    (Patient since 2018)

My first experience with Optic Gallery but definitely not my last! The staff was awesome and so friendly and full of energy.


StarStarStarStarStar Great service and a friendly environment.  —    (Patient since 2015)

Great service and a friendly environment.


StarStarStarStarStar I had a great experience with y'all. —    (Patient since 2018)

I had a great experience with y'all.


StarStarStarStarStar The wait room was calming as I waited to be cal... —    (Patient since 2018)

The wait room was calming as I waited to be called into my appointment. Everything after that was a breeze.


StarStarStarStarStar Dr. Hartman and the staff are amazing —    (Patient since 2014)

Dr. Hartman and the staff are amazing


StarStarStarStarStar I always get good one on one service at Optic G... —    (Patient since 2014)

I always get good one on one service at Optic Gallery so thank you for taking care of my daughter and myself.


StarStarStarStarStar Great office and Dr. but Kathy really stood out... —    (Patient since 2017)

Great office and Dr. but Kathy really stood out as the star....I wish she’d marry me cause she’s awesome


StarStarStarStarStar Everyone working at Optic Gallery were really f... —    (Patient since 2018)

Everyone working at Optic Gallery were really friendly and knowledgeable. Kathy is wonderful!


StarStarStarStarStar Nick and Dr. Hartman were awesome! They went ov... —    (Patient since 2018)

Nick and Dr. Hartman were awesome! They went over and beyond to help me with lens issues. Great costumer service from everyone I dealt with. I will come back and refer friends. Best place I have visited in my 10+ years using glasses!!!


StarStarStarStarStar Very friendly staff and the doctor was very nic... —    (Patient since 2018)

Very friendly staff and the doctor was very nice and explained everything to me as she was doing the exam.


StarStarStarStarStar Doctors and all staff were very helpful and fri... —    (Patient since 2016)

Doctors and all staff were very helpful and friendly. Nick has helped me out during both visits and really took care of me.


StarStarStarStarStar Dr Todd Hartman was great. Spent a lot of time ... —    (Patient since 2014)

Dr Todd Hartman was great. Spent a lot of time explaining everything. Office staff very helpful


StarStarStarNo StarNo Star The front staff could have been more helpful in... —    (Patient since 2018)

The front staff could have been more helpful in recommending frames. I asked what my insurance covers per year. She said she would check and call me. Never received that call. Dr. Hartman was excellent.


StarStarStarStarStar Everyone is super friendly! Nick is the best!  —    (Patient since 2016)

Everyone is super friendly! Nick is the best!


StarStarStarStarStar I'm very happy with optic gallery I recommend t... —    (Patient since 2015)

I'm very happy with optic gallery I recommend them to my friends.