NW Dermatology Institute

We value your trust in our ability to provide you with the highest quality of care and service.

Star Star Star Star Star 717 Reviews

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Reviews

StarStarStarStarStar  — 

As alway, my time with Dr. Roberts was superb. Her care, concern and professionalism are second to none. The problem with staff's failure to answer the phone when the new office location was an issue is inexcusable, as is the failure to change the office address on their internet link. Hopefully these failures will be cured in the near future.


StarStarStarStarStar The staff was wonderful as usual..always a plea... — 

The staff was wonderful as usual..always a pleasant experience. Dr. Roberts calmed my concern about a worry I had in her gracious way.


StarStarStarStarStar Janet Roberts is a fabulous doctor! Staff is a... — 

Janet Roberts is a fabulous doctor! Staff is also wonderful and friendly.


StarStarStarStarStar Love the new offices!  — 

Love the new offices! Kathy and Dr. Robert's always great me with a warm welcome, and makes me feel I'm important. They are friendly and professional and I get the upmost care.


StarStarStarStarStar Thank you! — 

Dr. Roberts and Kathy are Awesome! They both listen to my concerns and seem to take time to answer all questions and concerns I have.


StarStarStarStarStar Dr. Roberts is a patient’s dreams. — 

Dr. Roberts is the type of physician one dreams of — a very knowledgeable and skilled clinician who is also compassionate, and caring. She is concerned about all aspects of a patient’s life. She is charming and talented. and caring. She is concerned about all aspects of the patient’s life.


StarStarStarStarStar Totally impressed by this center's expertise...... — 

Totally impressed by this center's expertise...


StarStarStarStarStar  — 

Very positive experience and professional, courteous staff. Thank you


StarStarStarStarStar It was such a treat to visit you in your new of... — 

It was such a treat to visit you in your new offices! The decor is delightful!


StarStarStarStarStar Always satisfied.Dr.Roberts is outstanding in h... — 

Always satisfied.Dr.Roberts is outstanding in her field.Parking is good now,and the office is beautiful.


StarStarStarStarStar I’m so glad I found NW Dwrmatology Institute. I... — 

I’m so glad I found NW Dwrmatology Institute. I was greeted by friendly staff and waited no more than a couple minutes before I was seen by Eileen McNulty, PA. She was friendly and knowledgeable. Considering I knew what my skin condition was, the appointment was brief and she gave me a satisfactory course of action. Would definitely recommend this clinic to friends and family.


StarStarStarStarStar Superb Dermatology Clinic! — 

Superb Dermatology Clinic!


StarStarStarStarStar After about a decade of struggling with hormona... — 

After about a decade of struggling with hormonal acne, I had decided enough was enough and was referred by a friend to see Eileen McNulty. From walking into their beautiful office to checking out at the front desk, my visit was seamless and every interaction with the staff was friendly and warm. McNulty was quick and efficient during the exam, without it ever feeling rushed. She has the perfect balance of being knowledgeable and personable, taking the time to explain everything and ensuring that I understood before I left. I'm looking forward to my next visit!


StarStarStarStarStar Beautiful space, friendly staff! — 

Beautiful space friendly staff!


StarStarStarStarStar NW Dermatology and Research Center is great. Ev... — 

NW Dermatology and Research Center is great. Everyone is friendly and welcoming, and the free coffee is a major plus! Lindsay is the greatest!


StarStarStarStarStar When leaving one’s doctor’s office one should f... — 

When leaving one’s doctor’s office one should feel that all questions and health issues have been seen to. That’s what Dr. Roberts offers me. Thanks.


StarStarStarStarStar as usual, I feel very confident that all is wel... — 

as usual, I feel very confident that all is well plus. you new office is terrific


StarStarStarStarStar Excellent — 

The appointment went very smoothly, and I appreciate the reminders.


StarStarStarStarStar I am very pleased with Dr. Roberts and her nurs... — 

I am very pleased with Dr. Roberts and her nurse, Kathy, and lazer tech, Lindsay. They always make you feel important and listen to any concerns that you might have. I highly recommend NW Dermatology. I have been a patient for years (many) and have keep going back because of the quality of care.


StarStarStarStarStar Excellent CareProvided! — 

I very much enjoyed my visit. Most importantly I felt Keri Mckeon listened well and was very competent to help me with my hair problem. She quickly assessed the problem and outlined a plan of action


StarStarStarStarStar Beautiful new office building, parking is easy.... — 

Beautiful new office building, parking is easy. Always the best of care from Dr. Robert's and staff, that will never change.


StarStarStarStarStar  — 

The medical team is very professional. I have been a patient of Dr. Roberts for almost 18 years. I have received excellent care.


StarStarStarStarStar Thanks for the opportunity to give you feedback... — 

Thanks for the opportunity to give you feedback regarding appointment. Your new office space is fabulous !


StarStarStarStarStar Feeling happy with my face — 

I've now undergone some lip and line filling as well as started laser treatment for dark spots. I look years younger and am getting all sorts of compliments - yet no one can tell I had any treatments.


StarStarStarStarStar NW Dermatology has treated me for skin cancer a... — 

NW Dermatology has treated me for skin cancer and related skin aliments for almost 20 years. Dr. Roberts and her team are thorough, knowledgeable and a joy to visit, despite the reason.


StarStarStarStarStar Amazing clinic! Everyone is very professional a... — 

Amazing clinic! Everyone is very professional and kind!


StarStarStarStarStar How do I review what is already perfect? Like t... — 

How do I review what is already perfect? Like the saying says, "if it isn't broken, don't fix it". I have been seeing Dr. Roberts for 3 months and have found Dr., her nurses, and all the staff to be superior. I never have the feeling I'm being talked down to and the atmosphere is very comfortable. Dr. Roberts has take very extensive time with my case to find the best resolution. Thank you NW Dermatology!


StarStarStarStarStar Always amazing service! — 

Every single time I walk into NW Deematology , I am greeted warmly by each staff member I have contact with. Kerianne is an amazing dermatologist. She is so knowledgeable and she really cares about my skin health. I would highly recommend her to my friends and family.


StarStarStarStarStar ... — 

As always Kerriane was efficient & very complete in her checking for as by new. Marks on my skin


StarStarStarStarStar Fantastic physicians...beautiful, new immaculat... — 

Fantastic physicians...beautiful, new immaculate office.


StarStarStarStarStar My recent appointment with Dr. Janet Roberts wa... — 

My recent appointment with Dr. Janet Roberts was excellent from start to finish. The staff is warm, friendly and accommodating, making the environment and professionalism a most satisfying experience for a medical office.


StarStarStarStarStar Dr Roberts and Dr Desai.... — 

Dr Roberts and Dr Desai are very knowledgeable about scarring alopecia and thorough and compassionate in its treatment. I feel fortunate to have this resource in Portland. Their support staff aregeat too.


StarStarStarStarStar Every staff member from start to finish is know... — 

Every staff member from start to finish is knowledgeable and helpful.


StarStarStarStarStar A professional office...reception, assistants, ... — 

A professional office...reception, assistants, and doctors.


StarStarStarStarStar Dr. Roberts Team  — 

Dr. Roberts and her Team are the best.


StarStarStarStarStar Great staff, very friendly!! — 

Great staff, very friendly!!


StarStarStarStarStar New patient impression  — 

I am a new patient. I've been impressed with Dr. Roberts and the estheticians so far.


StarStarStarStarStar Everything was fine. I enjoyed speaking with yo... — 

Everything was fine. I enjoyed speaking with your ladies in the reception room and chatting with the nurses. I enjoyed talking with Doctor Roberts again after 25 years. I think she is a good doctor. I just hope that my biopsy turns out OK! One thing though. My answering machine often is garbled or cuts short a message. I also receive many (too many) robo calls. My e-mail address is farmerjl70@gmail.com if that would be more convenient for correspondence. Thanks and carry on.


StarStarStarStarStar Went in for removal of a Pilar cyst, the staff ... — 

Went in for removal of a Pilar cyst, the staff was friendly and welcoming. I didn’t feel a thing, and the whole process was quick and easy.


StarStarStarStarStar The new office is beautiful. along with continu... — 

The new office is beautiful. along with continuing the best possible evaluation and treatment of my skin.


StarStarStarStarStar Simply amazing! What a lovely team! Smiling, fr... — 

Simply amazing! What a lovely team! Smiling, friendly, professional, helpful, patient and knowledgeable. I felt very comfortable with my concerns and was treated with respect and patience. Thank you all very much!


StarStarStarStarStar Your new offices are great! — 

Your new offices are great!


StarStarStarStarStar I like this. It was awesome and had a good time... — 

I like this. It was awesome and had a good time with your appointment.


StarStarStarStarStar First visit. — 

Excellent visit. I arrived early and was seen early, and the staff were all very friendly and knowledgeable.


StarStarStarStarStar Dr. Desai is one of my favorite physicians. Sh... — 

Dr. Desai is one of my favorite physicians. She is very thorough, personable and trustworthy. I recommend her to my friends.


StarStarStarStarStar Nice presence. Love love love the new office...... — 

Nice presence. Love love love the new office...


StarStarStarStarStar Great experience, liked the office and staff — 

Great experience, liked the office and staff


StarStarStarStarStar  — 

I always feel comfortable coming into the office. Receptionists are friendly and helpful. Dr Desai is a delight. I appreciate her efficiency and kindness. The new office is bright and welcoming too.


StarStarStarStarStar My experience here has been very positive. — 

My experience here has been very positive.


StarStarStarStarStar Highly recommend for medical & cosmetic care. — 

Loved the thoughtful care I got from Dr Desai & the many options she had for treatment. I also got a hydrating facial with fabulous results! Gold star service all around!


StarStarStarStarStar Great visit — 

I went in for a consultation about a mole removal. I'd had other dermatologists refuse to take it off saying I would be unhappy with a scar. When I went in to NW Dermatology, they explained my options and asked me what I wanted. I told them I would like it removed scar or no scar and they didn't question me and asked if I wanted it taken off that day! It was really refreshing to have a doctor let me make my own decision instead of telling me what they thought I wanted it. I'd been wanting this removed for years and it was a quick and painless appointment. Doctors and staff were all super great!


StarStarStarStarStar Loveliest Staff! — 

Everyone was super kind and genuinely reassuring. Nice and cozy office with fun music playing (didn’t mind waiting in the office at all). Everything went smoothly and quick despite them being busy. 👍🏻


StarStarStarStarStar I needed to pay more attention to the change of... — 

I needed to pay more attention to the change of address.


StarStarStarStarStar Dr Desai’s new offices are amazing! Very attrac... — 

Dr Desai’s new offices are amazing! Very attractively decorated as well as light, bright and cheerful. The desk staff was friendly and helpful, and of course Dr Desai herself was attentive and skillful (as usual!)


StarStarStarStarStar Heidi Snyder — 

I sincerely appreciate your on line notifications to my email. It is a very convenient source for any information I may need or questions I may have.


StarStarStarStarStar top of the line great patient care and loyal to... — 

top of the line great patient care and loyal to their patients ...thank you wendy g (fiancée) for getting me to the best of the best....


StarStarStarStarStar Ms. Horwitz is a fantastic medical provider.  — 

Ms. Horwitz is a fantastic medical provider.


StarStarStarStarStar Wonderful new office and prompt efficient servi... — 

Wonderful new office and prompt efficient service from all staff.


StarStarStarStarStar I think it's safe to say that Northwest Dermato... — 

I think it's safe to say that Northwest Dermatology has become my second home -or at least made it feel as if it were my second home. These ladies are absolutely phenomenal! The day I walked through their doors, they attended my needs immediately with welcoming arms and exceedingly friendly personalities. Not only is the service great, but Eileen McNulty has truly changed my life. I have had (HAD) eczema for most of my life and because of a product they introduced me to, I have been eczema free. Thank you so much. And thank you team for always being so great to me! Looking forward to seeing you guys soon. Riley Villamor


StarStarStarStarStar My concerns were addressed carefully — 

My concerns were addressed carefully and completely. I appreciated that Dr. McKeon noted that some procedures were optional, based on my preference.


StarStarStarStarStar A long trusted relationship — 

I've been coming to see Dr Roberts since I moved to Portland, more than thirty years ago. During that time she has answered every question I've asked and always took the extra few minutes to check for the questions I should have asked. Now with old and sun damaged skin I trust Dr Roberts to identify any developing cancer before there's a problem.


StarStarStarStarStar Very positive experience — 

Just had my first experience with NW Dermatology Institute. I called needing a pretty quick appointment; I was seen the very next morning. They sent my paperwork to my email at home to fill out beforehand - convenient. Everyone was friendly and efficient and I was very satisfied with the care I received from Keri McKeon. Also walked away with an Instruction sheet of what we covered.


StarStarStarStarStar Physician & staff care truly excellent! — 

Physician & staff care truly excellent!


StarStarStarStarStar Always friendly and professional! — 

Always friendly and professional!


StarStarStarStarStar This practice is a place of caring and competen... — 

This practice is a place of caring and competent clinicians, and now they have a serene, spacious and beautiful office setting to match. I trust the care and follow-up I receive. I never feel rushed by staff and never feel treated like a number. So glad I found them so I could feel good about the skin care I need!


StarStarStarStarStar Excellent Experience — 

I always feel cared for when visiting Dr. Desai and her office staff. The team is welcoming, professional and thorough in their approach.


StarStarStarStarStar another great appointment — 

The appointment was as usual, quick the Office Staff are always friendly and helpful. Dr Desai is amazing. We arrived about a half hour early for my appointment and we were seen almost immediately. We were actually done and on our way before my original appointment time. And unlike the Drs in my home town, I did not feel rushed or hurried out of the appointment. Thank you.


StarStarStarStarStar Wonderful staff, inviting waiting room and beau... — 

Wonderful staff, inviting waiting room and beautiful artwork all around!


StarStarStarStarStar Dermo Dad — 

Friendly, helpful and very professional staff. Good job, keep it going


StarStarStarStarStar Janet Roberts & her team are the best. — 

Janet Roberts & her team are the best.


StarStarStarStarStar Wonderful all around — 

Everyone in this office is so great, from the front desk staff to the providers. The quality and value are awesome, and the new space is gorgeous! Would happily send friends and family to this practice.


StarStarStarStarStar Fast service, very little delay from entering t... — 

Fast service, very little delay from entering the room to the PA coming in. Quick diagnosis. Prescription send immediately. Overall great service.


StarStarStarStarStar Exceptional Service  — 

As soon as I walk through the door into NW Dermatology, I am greeted warmly. All of the staff are great-they are welcoming, knowledgeable and very good at what they do, and I am always seen on time. I would highly recommend NW Dermatology!


StarStarStarStarStar Everyone was really nice an professional. — 

Everyone was really nice an professional.


StarStarStarStarStar  — 

I have been coming to NW Dermatology for several years now. I find the help at the front desk to be helpful and friendly. The treatments I periodically get for my aging weather worn skin has always been very professional, and I feel like I am in good hands. Dan Hannon


StarStarStarStarStar I had to fly in and fly out same day and have b... — 

I had to fly in and fly out same day and have been looking for more answers to my hair loss situation. So I was anxious to see what a specialist had to say am anxious to try the new medicine. This is very expensive for me to travel to see a doctor but if it helps, it will be worth it.


StarStarStarStarStar I always have a great experience at this clinic... — 

I always have a great experience at this clinic. Dr. Roberts and her staff are very professional and welcoming. I recieve the best in care and attention. I am asked pertinent questions during the exam and receive excellent care.


StarStarStarStarStar Another fantastic Hydra facial.  — 

Another fantastic Hydra facial.


StarStarStarStarStar Excellent Staff and Results — 

Excellent Staff and Results


StarStarStarStarStar Outstanding results. Dr. Roberts is an artist.... — 

Outstanding results. Dr. Roberts is an artist. Not to mention kind and caring. I look forward to my visits with her.


StarStarStarStarStar Very pleased with my visit  — 

Keri was very professional and clearly explained the options for a mole removal on my face. I was pleased with my visit.


StarStarStarStarStar Thank you for taking such great care of me!! I ... — 

Thank you for taking such great care of me!! I feel confident in my providers experience and knowledge. The office staff are friendly and helpful as well!! I’m glad I found you!


StarStarStarStarStar I followed my mother and my father who both wen... — 

I followed my mother and my father who both went to Janet Roberts for Derm care their entire lives. I am now 68 and would never think about going to any other dermatologist.


StarStarStarStarStar Dr. Desai is extremely knowledgeable and kind. — 

Dr. Desai is extremely knowledgeable and kind.


StarStarStarStarStar  — 

The appointment went very well. Dr. Desai answered all questions and seemed not rushed and took the time to listen to my concerns and medical history. We have a well designed plan of treatment moving forward. Only complaint would be the pre-appointment medical history survey which is very cumbersome and unstable.


StarStarStarStarStar Disappointed with my services — 

I spent a LOT of money and ended up worse than when I started. I would have appreciated an offer of at least a discount on future services or products but got none. The details are in the narrative box below.


StarStarStarStarStar No automated phone answering & friendly recepti... — 

No automated phone answering & friendly receptionist, fast appointment with the PA as a new patient, short wait in waiting room, small comfortable office, competent friendly PA and assistants, excellent experience!


StarStarStarStarStar  — 

Very satisfied in every way


StarStarStarStarStar As ALWAYS, everything perfection .!!!!!! — 

As ALWAYS, everything perfection .!!!!!!


StarStarStarStarStar Knowledgeable experienced and outgoing team. Wi... — 

Knowledgeable experienced and outgoing team. Will continue to visit this office for my dermatology needs and refer friends.


StarStarStarStarStar Office atmosphere is friendly and courteous wit... — 

Office atmosphere is friendly and courteous with a welcoming vibe. Lindsey my laser technician is very good about explaining the procedure and the likely results. My first time experiencing these types of services and feel that they made me feel comfortable and welcome.


StarStarStarStarStar Great Doctors — 

Very professional yet friendly and welcoming. Helpful with my medical issue.


StarStarStarStarStar Thank you for the doctor taking time to really ... — 

Thank you for the doctor taking time to really discuss things.


StarStarStarStarStar Kerianne McKeon and her team are wonderful. — 

Kerianne McKeon and her team are wonderful.


StarStarStarStarStar I had a great experience, professional staff, c... — 

I had a great experience, professional staff, considerate and flexible


StarStarStarStarStar It is always a pleasure to go to your office. T... — 

It is always a pleasure to go to your office. The receptionists are great, and Keri McKeon takes such good care of me. Thanks, Carol


StarStarStarStarStar Always a pleasure to come to your office. Staff... — 

Always a pleasure to come to your office. Staff are always friendly and knowledgeable.


StarStarStarStarStar Excellent hair loss treatment and dermatology s... — 

Excellent hair loss treatment and dermatology services. I got into a facial the same day fifteen minutes after my derm appt, the staff were all friendly and helpful.


StarStarStarStarStar Thank you  — 

My girl friend Wendy who is also a RN did the research and found Out that this establish was one of the best in portland and on my 1st appt I have been very pleased with the friendly staff and how professional this practice is will definitely referral this practice great services thank you!!!


StarStarStarStarStar As always an extremely professional staff — 

As always an extremely professional staff, efficient and caring, always appreciated.


StarStarStarStarStar Great Dermatologist and office staff! — 

Dr. Desai and her office staff are amazing. I have been seeing her for about 3 years and she is just wonderful! Not only are they professional but they make me feel like I am part of their family. They always see me on time and are very efficient.


StarStarStarStarStar Janet & Kathy do an excellent job of looking af... — 

Janet & Kathy do an excellent job of looking after my health.


StarStarStarStarStar Great experience. Thank you! — 

Great experience. Thank you!


StarStarStarStarStar Dermatology NW Review — 

I have been seeing Dr. Roberts for over 30 years. I have on occasion seen a different dermatologist but I always come back to Dr. Roberts. She is simply the best.


StarStarStarStarStar I've gone to a lot of doctors about my issue an... — 

I've gone to a lot of doctors about my issue and felt really unheard and as if the medical system was failing me. This was by far the best and most thorough examination I've ever had. She really listened and cared and fully explained everything as well as came at the issue from multiple angles. Everything about the place, the decor/vibe, the receptionist, the short wait, and awesome care makes it the best choice. I highly recommend them. My condition is already getting better and it's only been one day! I don't see myself or my family going anywhere else.


StarStarStarStarStar Excellent staff, very efficient — 

Excellent staff, very efficient


StarStarStarStarStar Thank you!  — 

I arrived frustrated and looking for another opinion. I left with hope and a smile on my face.


StarStarStarStarStar I love Dr Roberts and her nurse Kathy, they alw... — 

I love Dr Roberts and her nurse Kathy, they always make me feel like family.


StarStarStarStarStar Excellent visit and care — 

My experience was excellent, from a convenient appointment to friendly staff and excellent medical attention by Dr. Desai. I certainly recommend this practice to others.


StarStarStarStarStar Eileen is very knowledgeable and attentive to y... — 

Eileen is very knowledgeable and attentive to your needs. She is very thorough and you can tell she cares about her patients. She was able to fix my issues quickly.


StarStarStarStarStar Amazing staff and service! — 

Amazing staff and service!


StarStarStarStarStar Very disappointed in the fact that our RX was n... — 

Very disappointed in the fact that our RX was not sent to Dave's RX in Canby. I had to make three phone calls to you to get it. I was told someone sent it to Dave's in Salem, however that placed has been out of business for a couple of years. The Dave's in Canby was on my paper work so someone was just plain careless. No one even appeared to check even after my first call. I will not be returning to your office. DOCTOR WAS FINE.


StarStarStarStarStar Superb dermatology practice. Dr. Desai is outst... — 

Superb dermatology practice. Dr. Desai is outstanding, as is her staff. And the best receptionists around. See you again in June!


StarStarStarStarStar I felt a bit overwhelmed with the quickness of ... — 

I felt a bit overwhelmed with the quickness of the visit, and the gravity of the news I was given. For a women, of any age, who is told she has a scaring form of alopecica, I truly feel the length of the visit should have been longer and the pros, cons, alternatives, prognosis should have been explain with much more care and time. The PA was very nice, but not nearly enough time or info. I felt very rushed to decide what type of treatment I wanted without having everything and every option explained. Also, and this is just a personal feeling - the gal who came into take notes was certainly not an asset!


StarStarStarStarStar Dr Portnoff. Can't say enough praises. Always o... — 

Dr Portnoff. Can't say enough praises. Always on time very caring. Has followed through with everything


StarStarStarStarStar Janet Roberts has been my doctor for almost 40 ... — 

Janet Roberts has been my doctor for almost 40 years and literally saved my life. She has found many basal cell carcinomas, which were taken care of quickly, and a melanoma that could have been fatal had she not spotted it very early. I can't imagine going to any other dermatologist!


StarStarStarStarStar Timely and Complete — 

My appointment was meet in a very timely manner. I so appreciate it since my time is valuable too. Dr Desai took care of all my concerns.


StarStarStarStarStar Another perfect appointment! — 

Another perfect appointment at the NW Dermatology Clinic. I was called back to the clinic room at my scheduled time and was seen by the doctor within 5 minutes. Love the friendly Dr.'s and support staff!


StarStarStarStarStar Superb, Professional, & Friendly Service  — 

Superb, professional, and friendly service from the moment you walk in the door until you are ready to leave. I have been with Dr Roberts and her staff for over 5 years and will not even dream of going to another doctor.


StarStarStarStarStar I am so happy to have Dr. Roberts for my Dermat... — 

I am so happy to have Dr. Roberts for my Dermatologist. She has been treating me since the "80s for various conditions & I am thankful to her & her staff!. They are friendly & professional.


StarStarStarStarStar Thank you, thank you! So nice to have a Profes... — 

Thank you, thank you! So nice to have a Professional who is so caring & concerned about her patients!


StarStarStarStarStar Erin is always gracious and attentive to my sit... — 

Erin is always gracious and attentive to my situation. I very much appreciate her professionalism!


StarStarStarStarStar Exceptional — 

Being my first visit to a new dermatologist, I was nervous after having some bad experiences in the past. My fears were quickly put at ease moments after arriving and I was treated warmly and with excellent care. I expressed my anxiety to my new doctor who assured me that she would always listen and walked me through her thought processes on a biopsy I was having done. I highly recommend this practice.


StarStarStarStarStar kNOWLEDGEABLE, FRIENDLY STAFF — 

Friendly front-desk person, waity under 20 minutes, and clean. I was appreciative of how comfortable Dr. Roberts and her assistant made me feel. Dr. Roberts is always very knowledgeable and kind. The move to a new location will be good because my only complaint is the parking situation. In the past, I've had long waits before being seen. My latest visit was the best yet because I was seen in a timely manner.


StarStarStarStarStar It was very timely, efficient and staff was int... — 

It was very timely, efficient and staff was interested in my well being


StarStarStarStarStar Dr. Roberts, You're the best! — 

So lucky to have access to your expertise Dr. Roberts!


StarStarStarStarStar Dr. Roberts and staff were wonderful, everyone ... — 

Dr. Roberts and staff were wonderful, everyone was warm, friendly, and the office setting was comfortable. I had a cyst removed from under my chin, and there was no pain or discomfort. I really looked Dr. Roberts, she looked you in the eye when she speaks to you, listened to all my questions, and offered reassuring touch to my shoulder. Small details, but they all add up to a doctor with a great bedside manner. I’ll be returning there for any skincare concerns I have.


StarStarStarStarStar I really like this dermatology office. All of t... — 

I really like this dermatology office. All of the staff providing care and the office staff are pleasant and professional.


StarStarStarStarStar Always have the a great experience at NWD!! — 

Always have the a great experience at NWD!!


StarStarStarStarStar Very much worth the drive from Longview — 

Kerianne Mckeon is so personable and I always feel valued as a patient here.


StarStarStarStarStar  — 

Very fast, friendly, and professional. Won’t hesitate to continue my care at NW Dermatology and Rsearch!


StarStarStarStarStar I was very pleased with my visit from beginning... — 

I was very pleased with my visit from beginning to end. The front office staff was very friendly and Dr. Desai was extremely pleasant and thorough, taking her time to learn my family medical history.


StarStarStarStarStar Pleasant Dr and easy to talk to, knowledgeable ... — 

Pleasant Dr and easy to talk to, knowledgeable and friendly.


StarStarStarStarStar Great team all around here at NW Dermatology! ... — 

Great team all around here at NW Dermatology! Highly recommended.


StarStarStarStarStar I also feel welcomed at my apppointments. My pr... — 

I also feel welcomed at my apppointments. My provider Keri is so personal and I feel cared for on a professional level. Hair loss is a sticky, self esteem situation and her honesty and sympathy makes me appreciate my appointments. The nurses are friendly! I really appreciate this office! Can’t thank them enough for being proactive to save my hair!


StarStarStarStarStar Dr. Dessai did a great job of putting me at eas... — 

Dr. Dessai did a great job of putting me at ease during the appointment, and I greatly appreciated the fact that there was not a long wait once I got there, as is the case at most any other MD or dentist's office.


StarStarStarStarStar Very Professional and exellent 5 Starr — 

Very Professional and exellent 5 Starr


StarStarStarStarStar  — 

Fantastic as Usual - Super friendly and very thorough. I would highly recommend your office to friends and family.


StarStarStarStarStar Laser appointment was easier than I thought.  — 

Laser appointment was easier than I thought. Lindsey made me very comfortable and explained the procedure and prices. Very professional.


StarStarStarStarStar People Who Care — 

I feel like everyone was very professional and through.


StarStarStarStarStar Very honest. Great help and actually ready for... — 

Very honest. Great help and actually ready for my next appointment!


StarStarStarStarStar Lovely from start to finish  — 

Lovely from start to finish


StarStarStarStarStar Lindsay was wonderful! Great service. — 

Lindsay was wonderful! Great service.


StarStarStarStarStar Absolutely wonderful team at NW Detmatology. Ve... — 

Absolutely wonderful team at NW Detmatology. Very helpful and easy to talk to, full of information regarding my needs, highly recommend.


StarStarStarStarStar I felt really comfortable with all of the kind ... — 

I felt really comfortable with all of the kind women that this office is made up of and couldn’t have asked for a better experience. Kerianne was very personalable, informative, and genuine.


StarStarStarStarStar Great visit. I felt very attended to. It exce... — 

Great visit. I felt very attended to. It exceeded my expectations.


StarStarStarStarStar I'm just leaving the comments below that repre... — 

I'm just leaving the comments below that represent how I was treated how I was Matt and Dr. Roberts is again as I remember last super professional while remaining very personal what a nice combination for a doctor !!!


StarStarStarStarStar Staff was very friendly and helpful. The doctor... — 

Staff was very friendly and helpful. The doctor answered all my questions and explained things I didn't understand.


StarStarStarStarStar Excellent service and friendly helpful staff.. — 

Excellent service and friendly helpful staff. Dr. Desai was thorough in explaining my options. I respect her judgment and will follow her recommendation. had been better, but I respect her


StarStarStarStarStar Erin was very heplful in wanting to resolve the... — 

Erin was very heplful in wanting to resolve the last attempt to remove the light ink letters on my hand ,so we shall see if they are gone in a few week's it's 9/18/2017 ,I really hope that their New machine works ,but it doesn't look to promising right now.I will comment again in Oct ,to let all know how it goes.Cheers Maxx


StarStarStarStarStar Excellent service. Erin is very professional an... — 

Excellent service. Erin is very professional and caters to your needs.


StarStarStarStarStar Love this place and all providers the honesty a... — 

Love this place and all providers the honesty and ethical integrity cannot be beat


StarStarStarStarStar As always a wonderful appointment with a phenom... — 

As always a wonderful appointment with a phenomenal doctor.


StarStarStarStarStar Everyone is great there . And Erin is awesome  — 

Everyone is great there . And Erin is awesome


StarStarStarStarStar Early Arrival for appointment... — 

I arrived to the clinic much earlier than my appointment because of road construction in the neighborhood. I have been to this clinic many times and know the neighborhood, having worked and lived there. I was surprised to find no coffee shop within a four block radius. The small cart on the corner of Everett and 23rd, does not open until 8:30 a.m. I was at the clinic at 8:10 and my appointment wasn't until 8:50 a.m. So I walked 23rd, thinking I knew of the local Starbucks or Moonstruck. I found nothing and headed back so as not to be late.Had I known coffee is non-existent close to the clinic I would have stopped before arriving, but didn't know what roads and construction and morning traffic would take extra time.


StarStarStarStarStar Wonderful people and service all around! — 

Wonderful people and service all around!


StarStarStarStarStar Thorough and kind — 

Dr. Desai is very thorough and ensured that my concerns were addressed. I never felt rush, which is very much appreciated for a doctor's appointment.


StarStarStarStarStar The staff at NW Dermatology is always so welcom... — 

The staff at NW Dermatology is always so welcoming and kind. They take their appointments on time. Lindsay is amazing! I would recommend her to anyone.


StarStarStarStarStar I love the office, doctor and nurses.  — 

I love the office, doctor and nurses.


StarStarStarStarStar No complaints.. every time I come to the office... — 

No complaints.. every time I come to the office I am treated like I am important and everyone who works there is so kind and welcoming. Everyone has very good communication skills and ready to answer any questions you might have.


StarStarStarStarStar Dr. Janet Roberts is a gem in every way. — 

Janet Roberts is a gem in every way and staff pleasant and friendly.


StarStarStarStarStar Saw DOC promptly. Good explanations for treatme... — 

Saw DOC promptly. Good explanations for treatment.


StarStarStarStarStar Dr. McKeon was super helpful, professional, and... — 

Dr. McKeon was super helpful, professional, and kind. I was extremely panicked about a sudden problem with my hair and scalp, and she was informative, reassuring, and very patient with my many questions. Really grateful I was able to see Dr. McKeon and look forward to future visits!


StarStarStarStarStar Professional & Personal — 

‎Kerianne McKeon, PA-C Is very thorough. She is always very professional but personal as well. I have recommended this team to family members and will continue to recommend them in the future.


StarStarStarStarStar Great experience. I had started losing my hair ... — 

Great experience. I had started losing my hair after becoming very sick, a friend referred me to NW Dermatology because she had gone through the same thing. I was put on medicine for several months and when I came went to my follow up it was obvious that my hair has started to grow back! I am still going in for treatment to help my hair regrow as much as possible, but so far so good! Additionally the staff is super friendly, nice and knowledgeable. I would highly recommend.


StarStarStarStarStar Confident in Professionalism — 

Intake done efficiently, responsibly, and professionally. I feel positively going forward. Looking forward to possible future hair growth.


StarStarStarStarStar Sheryl NP — 

Sheryl is an excellent communicator, she made me feel at ease and comfortable. I believe Sheryl takes the time to establish a rapport with her clients. A positive experience.😁


StarStarStarStarStar We are so lucky to have this specialty in Portland — 

I have been well taken care of by this practice for over 25 years. This practice specializes in the treatment of hair as well as providing all other dermatology care. They also provide esthetician services.


StarStarStarStarStar I live in Springfield so it is a long drive up ... — 

I live in Springfield so it is a long drive up but well worth it. Dr Desai is GREAT and the whole staff is wonderful. I feel that they care about me as individual and never feel rushed or hurried. All of my questions are always answered and the entire staff is knowledgeable and helpful. Its great walking into an office and being greeted with a warm and friendly smile. They are well deserving of a 5-Star rating. Thanks for all that you do. I appreciate you. Linda K. Holter


StarStarStarStarStar Staff is always super polite + on top of things — 

Your staff is always super polite and on top of things. Even though there are no Scooby-Doo bandages, I'm convinced you're a class act.


StarStarStarStarStar  — 

Dr. Roberts and Tami great as usual. Kathy too.


StarStarStarStarStar Couldn't have been better ... — 

Felt very well cared for by staff and Dr Roberts, who is a legend.


StarStarStarStarStar Dr. Roberts, Kathy, and Angie are all so warm a... — 

Dr. Roberts, Kathy, and Angie are all so warm and caring. I am thrilled so far with how the Juvederm and Botox look. I will continue to trust Dr. Roberts' talented eye. Thank you for the outstanding experience.


StarStarStarStarStar Fabulous tram. Dr. Roberts is the best! — 

Fabulous tram. Dr. Roberts is the best!


StarStarStarStarStar Competent, professional medical care. — 

I have confidence in Dr. Roberts and the supporting medical and administrative staff to provide competent medical care and I found that to be true on this visit as well as previous visits.


StarStarStarStarStar Impressed with provider  — 

I was really impressed with the attention to detail and thoughtful care my 11-year old daughter received for her first visit. I'm so glad I made this appointment and feel confident that we have finally found a good provider and better solutions to address her acne.


StarStarStarStarStar Friendly staff, quick service! — 

Friendly staff, quick service!


StarStarStarStarStar Absolutely love this plcae it has been hands do... — 

Absolutely love this plcae it has been hands down LIFE CHANGING FOR ME!!! when i thought all hope was lost, they gave me new hope and keep inspiring me! I look forward and count down the days till my next appointment it is WORTH the 9 hour drive for me, thank you NW DERM STAFF


StarStarStarStarStar Office is well organized and efficient. I have... — 

Office is well organized and efficient. I have never had to wait more than a few minutes to be seen. Staff is kind and friendly.


StarStarStarStarStar Awesome team!  — 

I met with Tami to gain more knowledge around cosmetic procedures and she was very knowledagle. I decided on Botox and they were able to do the procedure right after my consult! Major shoutout to Tami for making that happen. Kerianne did my injections and she was so sweet. She is one of the PA-C on staff. The procedure was quick and virtually painless - just a slight 'prick.' If you plan to go to work afterward make sure to bring concealer to cover up the prick points though. Great staff and will be coming back when needed!


StarStarStarStarStar Happy I chose NW Dermatology and Reasearch Center — 

I'm glad I chose NW Dermatology, Fast, Friendly, and Professional.


StarStarStarStarStar Very satisfied.  — 

Very satisfied. My appointment was on time, the rooms were clean, the assistants personable, and the doctor very thorough and sweet. Thanks!


StarStarStarStarStar I had an excellent experience with Dr Desai. I ... — 

I had an excellent experience with Dr Desai. I am transferring care to her because I am moving from 3 plus hours away to live in Portland. I have a unique condition and Dr Desai and her nurse are encouraging, friendly and great listeners to my scalp issues and very accommodating with my college schedule. The Dr is very knowledgeable and I am excited to be her patient. The entire office staff was amazing. ---Also they run right on time for their schedule. Thank you Dr Desai!


StarStarStarStarStar My visit went extraordinarily well. I got into... — 

My visit went extraordinarily well. I got into the office ten minutes early. The dermatologist arrived right on time. The visit was short, pleasant and efficient.


StarStarStarStarStar Always pleased with my appointment experience~ — 

I am always pleased with my appointment experiences with Dr. Desai at NW Dermatology/research center. She is so polite and ready to answer my questions. Her lab work and prescriptions are on the spot timely.


StarStarStarStarStar Lindsey does a great job. — 

Lindsey does a great job. She listens and is very kind.


StarStarStarStarStar Love this office... — 

I am newer to NW Dermatology yet have been a long time client of the fabulous Kerianne McKeon, PA. It has been a pleasure getting to know and interact with the wonderful support staff at NW Dermatology who have been very kind and patiently accommodating!


StarStarStarStarStar Dr Roberts and staff are always pleasant and at... — 

Dr Roberts and staff are always pleasant and attentive to my needs. They present a very relaxing environment.


StarStarStarStarStar I highly recommend Dr. Roberts and her staff. I... — 

I highly recommend Dr. Roberts and her staff. I am very impressed by the efficiency, kindness and knowledge shared with me.


StarStarStarStarStar Wonderful and caring staff; everyone here is at... — 

Wonderful and caring staff; everyone here is attentive to your needs, and are extremely thorough.


StarStarStarStarStar  — 

Everyone was so knowledgeable, friendly and helpful. I loved everything about the office!


StarStarStarStarStar Exceptional Experience  — 

I was referred to Erin at NW Dermatology and Research Center, and I must say I am more than pleased to have come to you guys. Erin is so so great, knowledgeable and kind. You definitely have a new patient in me. Thank you so very much, and I cannot wait until my next session.


StarStarStarStarStar Your personel was charming as usual. I am alwa... — 

Your personel was charming as usual. I am always delighted to see Cathy. Doctor gave me a good explanation of the condition of my skin and she introduced me to Tammy for Laser which I will follow up with in the fall when my tan will hopefully be gone.


StarStarStarStarStar I love NW Dermatology! Friendly staff, clean an... — 

I love NW Dermatology! Friendly staff, clean and comfortable environment, and the waiting room always has water, candy, and good magazines. I love Dr. McKeon and the entire nursing staff. They supported me through my adventures in Accutane and advocated for me when I needed them. I wouldn't go anywhere else.


StarStarStarStarNo Star My visit was a positive experience. — 

My visit started with the stairs which is always a challenge, but I made it!! Then I had a tiny wait time in which I helped myself to a delicious cup of tea. Checking in was a breeze and the receptionist is the best. She is positive, upbeat, efficient, and very pleasant. The doctor seemed a bit frazzled, not knowing which room to be in. I'm thinking she was very busy. She gave me a very positive checkup and lowered my medication, which was a wish come true.


StarStarStarStarStar User experience is good. I wish there was more ... — 

User experience is good. I wish there was more information about laser hair removal in general: what to expect, FAQs, etc.


StarStarStarStarStar As always, it was a pleasure to be seen by Dr. ... — 

As always, it was a pleasure to be seen by Dr. Roberts this week. I was promptly taken back to a comfortable exam room and did not have a long wait. Dr. Roberts was tedious during me head-to-toe skin check and very responsive to my questions about my medication changes. Dr. Roberts is worth my three hour drive to Portland.


StarStarStarStarStar Great knowledgeable staff, professional and fri... — 

Great knowledgeable staff, professional and friendly


StarStarStarStarStar The Hair Guru  — 

Dr. Roberts and staff are knowledgeable in the field of hair treatment. I highly respect their attention to individual needs.


StarStarStarStarStar Dr. Janet Roberts and all her staff are excepti... — 

Dr. Janet Roberts and all her staff are exceptionally helpful, friendly, kind and professional. They go out of their way to help and never seem rushed or indifferent. Dr. Roberts takes her time with me for a thorough examination and makes sure she answers all of my questions so that I understand them. She takes an interest in my as a person and not just a case file. Her staff are wonderful. I can call and speak to them in person and they treat me as a friend and are genuinely concerned about my treatment.


StarStarStarStarStar Facial injection  — 

I couldn't wait for Tammy but could she call and let me know about facial injections the discount on your birthdays which I Have never received, maybe make an exception so I could do in august Thank u Claudia ames 503 784 8321


StarStarStarStarStar always enjoyable :) — 

top service level, 5 stars!


StarStarStarStarStar Whatever your needs go to NW Dermatology and Re... — 

Whatever your needs go to NW Dermatology and Research - they have an awesome staff who are willing to assist you, friendly, professional, and they take the time to ensure you are 100% satisfied.


StarStarStarStarStar Check in went well, short wait to see the docto... — 

Check in went well, short wait to see the doctor (which is always a pleasant surprise), the exam was very thorough and my questions were all answered. I left the office feeling good about the appointment.


StarStarStarStarStar I was very impressed how friendly , professiona... — 

I was very impressed how friendly , professional and understanding the Doctor and her staff treated me. They addressed my condition that day.


StarStarStarStarStar Always a pleasure to see the team at NW Dermato... — 

Always a pleasure to see the team at NW Dermatology.


StarStarStarStarStar  — 

I've been coming to this dermatology clinic for many years for a variety of conditions. Always to see Dr. Roberts and this time Dr. Desai. All of my experiences have been positive. Treatments are effective, service is quick, office staff is friendly and efficient. I am a satisfied customer!


StarStarStarStarStar Retired Real Estate Broker ... — 

Dr. Janet Roberts and her staff are efficient, caring and make you feel comforted if needed and special no matter what the situation


StarStarStarStarStar NW Dermatology is always professional. Dr. alwa... — 

NW Dermatology is always professional. Dr. always listens to concerns and has solutions to concerns. Thank You


StarStarStarStarStar Always completely helpful, and always a pleasur... — 

Always completely helpful, and always a pleasurable visit with trusted friends.


StarStarStarStarStar Please Do not post my name on line,  — 

Please Do not post my name on line,


StarStarStarStarStar - Appointment within 24 hrs, check-in to check-... — 

- Appointment within 24 hrs, check-in to check-out including wait time less than 20 minutes. That's called efficiency. - Answered all my questions, even added an ad-hoc consultation Q+A session on Kybella after my original visit was over so that do not have to comeback another day. Love the way my request was accommodated. - A rare combination of professional and friendly service that made me feel very personal - love this office


StarStarStarStarStar This is one of the worst incoming telephone sys... — 

This is one of the worst incoming telephone systems I have experienced. There are too many procedures to go through. Nobody answers the phone. I inquired last time if Dr. Roberts was aware of the problems. This time was just as bad. this time I was held up by a traffice jam and called ahead to let the deprtment I was seeing know. When I arrived 45 minutes late the laser department hadn't been notified. Dr. Roberts really should be made aware. This is terrible, especially for a medical facility.


StarStarStarStarStar  — 

Doctors and associated staff are always cordial and willing to make adjustments to help out.


StarStarStarStarStar Great! I've been going to the office for many y... — 

Great! I've been going to the office for many years. Always happy with everyone.


StarStarStarStarNo Star Two for One — 

I came in for a regular dermatology check up, which I received a very thorough and informative skin check for moles and other unusual skin growths. The PA Keri was kind, patient and was able to explain her thoughts and recommendations in a way that was easy to understand. In the middle of my skin check, she also noticed how bad my hair loss was, and was able to recommend further testing to determine why it was happening. So now I have a second appt in July to hopefully receive some answers for that.


StarStarStarStarStar My appointment with you was great. — 

My appointment with you was great from the receptionist's greeting to the time I walked out of the door. Dr. Desai was terrific, She gave me quality time, answered my questions and was very thorough.


StarStarStarStarStar I thought there was no more hope till.... — 

I thought there was no hope. I Lost ALL my hair on my head 9 months ago.. 9 months ago i had thick full hair down to my hips, 9 months ago I had confidence, I felt beautiful, I felt valued, I felt worth it.... From Aug 16'-Oct16 i lost it ALL. I fell like I didn't even get a chance to say goodbye. I tried everything, literally everything. From VIt A B Bcomplex D Dcomplex Folic Acid Prenatles Zinc Daily Omega FIsh OIl Hair Skin and Nails Bioten sooo many Herbs and oils (Castro Oil, Lavender, TeaTree, an assortment of essential oils) Accupuncture, upside down head massages...... It wasn't coming back.... I got in touch with a PCP, who ran 32 blood test, and I came up with a few autoimmune dieses. she reffered me to a couple of specialist locally.... they ran more test, and nothing just an assortment of meds to "try" with very little hope... Finally I found out about NW Derm. I called immedately, although I had no luck YET. I was still sooo hopefully. From the very get go they were so incredibly welcoming and reassuring, and most of all they had a PLAN! (Something that no one else had before) They had not only had one plan they had a back up and a back up for the back up. They treated me so incredibly well and when my insurance wouldn't pay they actually FOUGHT for me! and did all they could and helped me! ... It's a 4 hour drive for me, ONE WAY. for a 1 hour appoinment. But let me tell you, I've gone to her twice with 5 weeks in bewteen. I have hair now. as of this month I have hair. 6 weeks, weeks is all it took to have welcoming inspiring hands help me. I can't tell you enough how much I am counting down the days till I can go back. I can't tell you enough how excited I am now every morning to see new "sprouts" (as my bf likes to call them) I'm 70%ish full of hair. I'm so excited for what the furture holds now, with NW DERM. I feel pretty again, I feel happy again, I can do my job with confience, I feel valued again and worth it. I'm hopefully every day now. xo


StarStarStarStarStar Dr. Desai and her staff are wonderful. I always... — 

Dr. Desai and her staff are wonderful. I always feel like I am treated professionally and with respect. There is very little wait time and everyone seems extremely competent and helpful.


StarStarStarStarStar Very competent staff and very helpful! — 

Very competent staff and very helpful!


StarStarStarStarStar First Visit — 

I had my first visit for a skin screening and the experience was great! The staff was welcoming and personable, everyone I came in contact with was fantastic. I highly recommend this office for anyone looking for a dermatologist that has a more personal and homey feel.


StarStarStarStarStar I had a wonderful appointment with the PA. She ... — 

I had a wonderful appointment with the PA. She was very friendly and helpful and saved me from having to undergo an invasive procedure on a very visible part of my face. She spent a good amount of time with me during my appointment and answered all my questions. I came here for a second opinion and left knowing I wouldn't go back to my previous dermatologist. They gained a new patient by treating me with such courtesy and care. I highly recommend this office. Reception was very friendly and professional as well.


StarStarStarStarStar I am very happy with your services. Thanks.  — 

I am very happy with your services. Thanks.


StarStarStarStarStar Great Customer Service — 

The staff at NW Dermatology is wonderful. We had treatment for one family member a few years ago. We have returned because of the great service we have always been provided at each interaction!


StarStarStarStarStar Very friendly & professional service. — 

Very friendly & professional service.


StarStarStarStarStar Love Dr. Janet! — 

Everyone here seems like they really enjoy their work. Good feeling in office.


StarStarStarStarStar Kudos to NW Dermatology and Research — 

Dr. Roberts is an excellent doctor who spends as much time as a patient needs to understand their condition and receive assurances that the recommended treatment options are thoroughly explained. It's evident that this is a good work environment for her staff by the friendliness, humor and professionalism they display.


StarStarStarStarStar I have always enjoyed working with NW Dermatolo... — 

I have always enjoyed working with NW Dermatology for my skin concerns. Due to decades of running and other outdoor sports my face has gotten it's fair share of sun. Sadly this has caused some pre-cancerous lesions and the Doctors here have done a good job of treating them. There is rarely a wait in the waiting room which for me I enjoy a little wait as it's the only time I get to sit down and read a magazine. I can't even get a magazine cracked open and they are calling me back. Gotta love that they are prompt!


StarStarStarStarStar Superb service again by Nisha Desai MD — 

Superb service again by Nisha Desai MD


StarStarStarStarStar very friendly doctor! Thank you.However was pr... — 

very friendly doctor! Thank you. However was prescribed something that the coupon was rejected and would have cost me $1000.00. So no help.


StarStarStarStarStar I arrived not knowing what was causing my disco... — 

I arrived not knowing what was causing my discomfort but very soon I was diagnosed,had biopsy without any pain and was relieved about the course of healing. Also I really appreciate the kind support I always receive from Drs. and staff.


StarStarStarStarStar My practitioner was very knowledgable, friendly... — 

My practitioner was very knowledgable, friendly and professional. I felt very comfortable with her.


StarStarStarStarStar My appointment went smoothly. Dr. McKeon and he... — 

My appointment went smoothly. Dr. McKeon and her Staff were very professional and friendly.


StarStarStarStarStar Mr David Petersen — 

I always look forward to visiting with Dr. Roberts again


StarNo StarNo StarNo StarNo Star The price changed to double to what was quoted ... — 

The price changed to double to what was quoted 2 weeks ago ,when I made the appointment.Not a good SURPRISE :-( .Get the names or name of person you talk with cause they wont come forward to say I spoke with you.Out of 3 of the desk ppl, two were there and neither of them stepped up to say it had to be so and so or I did .


StarStarStarStarStar Excellent services and friendly staff. They are... — 

Excellent services and friendly staff. They are very knowledgeable and addressed any and all of my questions and concerns. I highly recommend their services!


StarStarStarStarStar Warm and Knowledgable Staff — 

The staff at NW Dermatology and Research were very warm and welcoming. I had been to another dermatologist in the area before visiting Dr. Nisha Desai; I was very happy to receive more thorough and insightful information concerning treatment options for my issue at NW Dermatology.


StarStarStarStarStar Dr. Roberts and Kathy are the best team!  — 

Dr. Roberts and Kathy are the best team!


StarStarStarNo StarNo Star  — 

Frustration! Received message less than 24 hrs before appmt to call re insurance; however, no extension # left. Got automated system & ended up in billings; told since I had not been referred by a physician that I could not keep appmt for that afternoon. Informed that I do not have insurance. I KNOW THAT! I have been a patient of Dr. Roberts for over 40 years, have never had insurance & have always self-paid for services. At almost every appmt I am asked to fill out yet another form listing medications, etc..however, your list never matches my list..either the system or a person selects an option close to but not exactly correct supplement. I do not like the phone system as impersonal nor do I like having to jump through same hoops repeatedly even though I have been a patient long term. The newer staff members often seem uninformed, impersonal & aloof. Older staff are informed, personable and know their jobs. I love Dr. Roberts & long-term staff..especially Tami..the go-to person to fix screw-ups. Always feel I get great medical care.


StarStarStarStarStar i have been a patient of dr Roberts for 15 year... — 

i have been a patient of dr Roberts for 15 years and can't say enough good things about her. she is the example of how a caring doctor should be, and how she takes care of her patients and puts them at ease. i hope she never retires, bc i don't know if i could be lucky enough to find another compassionate dr like her


StarStarStarStarStar I am happy to have found Dr,Roberts,so grateful... — 

I am happy to have found Dr,Roberts,so grateful for her care


StarStarStarStarStar I would highly recommend these caring people.. — 

I was very pleased with the care from Dr Roberts and the whole staff


StarStarStarStarStar Knowledgeable and Quality Skin Care Products — 

I met with Tami to discuss all options for skin care and various treatments (fillers, botox, etc.). Tami was knowledgeable and answered all of my questions. I am enjoying the skin care samples and have made a decision on how to improve my skin. Yay!


StarStarStarStarStar Excellent care from an amazing clinic and staff... — 

Excellent care from an amazing clinic and staff!


StarStarStarStarStar Efficient, Helpful — 

Was very happy with my visit. I came in for a specific issue and received direct feedback and help for it, and they provided samples for me to try at home before purchasing or getting a prescription.


StarStarStarStarStar I have been a patient of NW Dermatologist for 2... — 

I have been a patient of NW Dermatologist for 20 years or there about.I am totally stocked and happy with DR. Janet Roberts and her staff. They are awesome.thank you for all your service to make me feel better and look so good. see ya down the road all you guys at the office. claudine m.bigelow(Connie)


StarStarStarStarStar The BEST hair loss specialist in Pdx! — 

Friendly staff. Extremely personable provider. Ease of online scheduling.


StarStarStarStarStar Everything was excellent, as usual. Jim Tomes — 

Everything was excellent, as usual. Jim Tomes


StarStarStarStarStar Dr. Desai is knowledgeable and caring. Staff m... — 

Dr. Desai is knowledgeable and caring. Staff members are pleasant and professional. I received good information and advice that i'll continue to follow.


StarStarStarStarStar Please send me the names of women primary care ... — 

Please send me the names of women primary care physicians that Dr. Roberts recommends. I have asked for this info several times. I would really appreciate a response. Thank you.


StarStarStarStarNo Star I was very impressed with all the staff and the... — 

I was very impressed with all the staff and the Dr. too. Comfortable, professionally and friendly. Nice Tea selection too. Thank you!


StarStarStarStarStar I have been to this office several times and ha... — 

I have been to this office several times and have always been treated professionally and warmly. The practitioners are knowledgeable and do not try and sell you a bunch of procedures that you do not need. They listened to me and answered all my questions. The procedures I have had done, all came out awesome. I really appreciate all of the staff. I can not add one thing that needs any improvement.


StarStarStarStarStar Lots of reminders sent and some suggestions to ... — 

Lots of reminders sent and some suggestions to make my appointment go more smoothly


StarStarStarStarStar The appointment was succinct and professional. ... — 

The appointment was succinct and professional. I got the help I was looking for!


StarStarStarStarStar Great tattoo removal appointment! — 

It was a great tattoo removal appointment, as usual. We even made progress on the pigment lightening. Erin is a great aesthetician, she always makes me feel comfortable and is efficient with the removal process. The clinic is always clean and organized, which is much appreciated.


StarStarStarStarStar Highly recommend — 

Friendly staff. Keri is great and super helpful.


StarStarStarStarStar Excellent and thorough medical attention. — 

Excellent and thorough medical attention.


StarStarStarStarStar The appointment went smoothly!! — 

The appointment went smoothly. Dr. Roberts is very good! The level of computerization and automation of the Front Office is outstanding, if not a bit overwhelming!!!


StarStarStarStarStar Thanks Doctor Roberts.  — 

Thanks Doctor Roberts. You always seem so caring.


StarStarStarStarStar Dr. Roberts has been my dermatologist for years... — 

Dr. Roberts has been my dermatologist for years. Each time I have been to see her for a "once over" and each time I have had a specific concern she has been thorough and expert in finding and taking care of any problems that were discovered. I really like the medical and office staff and am very impressed with the way they work together and with me.


StarStarStarStarStar Very professional and nice staff — 

Very professional and nice staff


StarStarStarStarStar Mrs. Shelley Cockburn — 

Its always a pleasure to go into your office for an appointment. Your staff is so friendly and efficient. I never have to wait.


StarStarStarStarStar My visit yesterday was great! I was greeted,up... — 

My visit yesterday was great! I was greeted,upon my arrival, had a short wait, then I saw Dr. Desai, who very quickly took care of my concerns, answe ring my question.


StarStarStarStarStar It was a great visit as usual. — 

It was a great visit as usual.


StarStarStarStarStar Kerianne was the perfect person to do a first s... — 

Kerianne was the perfect person to do a first skin check for a 14yr old boy. He left feeling comfortable and confident. Tami Panther is terrific and came up with an uncomplicated skin care plan to meet the needs of a busy teen athlete & student. Thanks to ALL from Reception to finish!


StarStarStarStarStar I called at the last minute and they were able ... — 

I called at the last minute and they were able to accommodate me for a skin condition that could have been very serious. They showed the utmost in professionalism and understanding.


StarStarStarStarStar Professional and Caring — 

Very professional and my practitioner was straight forward and filled with positive energy,


StarStarStarStarStar Incredible satisfied.  — 

Could not be happier with the kindness and support from the staff.


StarStarStarStarStar Dr. Nasha Desai at NW Dermatology/Research Center — 

My initial and ongoing visits with Dr. Nasha Desai have been excellent and thorough in every way. I appreciate her and her competent staff, always very professional and friendly. I can easily recommend the NW Dermatology and Research Center.


StarStarStarStarStar 1st time visitor. Fast friendly and efficient ... — 

1st time visitor. Fast friendly and efficient staff.


StarStarStarStarStar I always love visiting your office. So warm, e... — 

I always love visiting your office. So warm, encouraging and fun! Thank you!


StarStarStarStarStar I have been coming to see Dr. Roberts for sever... — 

I have been coming to see Dr. Roberts for several years. She has always been kind and concerned about me as a person. She never rushes me out of the office, but talks about any concerns I might have. Everyone in your office is kind and courteous. You go out of your way to make me feel that I'm important and welcome. Even thought I need to come on the train from Olympia, I prefer seeing Dr. Roberts rather than a local dermatologist because of the way she and your office treat me.


StarStarStarStarStar Great visit. All issues & questions addressed, ... — 

Great visit. All issues & questions addressed, explicitly. Thanks, dwb


StarStarStarStarStar Honest, loyal, helpful, friendly and caring! — 

Every time I have been to this clinic everyone has been super friendly, helpful and informative. No matter the doctors, assistants or clerks i always felt treated more than welcome. The doctors take their time and also listen. I've gotten many advices to treat my skin problems without having to take aggressive medication if I don't have to. My past experience with other doctors has been very different and the aggressive medication was recommended first most likely because there's money to make with. If you want a clear understanding of what your skin is going through and what you can do to prevent future damage go see this clinic. Thank you all for being so loyal and caring! -Liam Wyatt-


StarStarStarStarStar Good clinic everything 100% — 

Good clinic everything 100%


StarStarStarStarNo Star The appointment went well. I was very pleased. ... — 

The appointment went well. I was very pleased.


StarStarStarStarStar Great staff, super easy check in process, dr wa... — 

Great staff, super easy check in process, dr was on time & personable/efficient. Very pleased.


StarStarStarStarStar Very pleasant first experience.... — 

This was my first time here and everyone could not have been nicer. I had traffic issues getting there as I live 60 miles away and they got me right in anyway, in spite of being late. Dr Roberts was very kind and very thorough. She was able to give me a diagnosis right away. I would recommend this dr and this office.


StarStarStarStarStar The complimentary appointment went well and was... — 

The complimentary appointment went well and was appreciated. The Laser Specialist was friendly and knowledgeable. Office was clean and comfortable. I look forward to coming in for treatment.


StarStarStarStarStar Dr And staff are very friendly and take the tim... — 

Dr And staff are very friendly and take the time with their patients. I felt very comfortable and will definitely be coming back.


StarStarStarStarStar Laser Treatments for extensive spider veins — 

Erin has been providing laser treatments for removal of extensive spider veins that did not respond to sclerotherapy. Erin has demonstrated excellent skills and techniques in completing each of these treatments. She is extremely patient and thorough as she works painstakingly over each tiny vein. She has always been willing to provide clear and factual information regarding treatments, follow up, and expected results.


StarStarStarStarStar As always, the staff is professional and person... — 

As always, the staff is professional and personable.


StarStarStarStarStar Great clinic!!! — 

Always a pleasure to come to this clinic. Everyone is very friendly and professional.


StarStarStarStarStar Always a privilege to be in Doctor Roberts chai... — 

Always a privilege to be in Doctor Roberts chair!


StarStarStarStarStar I continue to refer people to Dr. Roberts and h... — 

I continue to refer people to Dr. Roberts and her fabulous staff. ( I am a 30 year client) Without exception, the level of professionalism along with warm smiles, encouragement and attitude make every visit a joy. DO NOT RETIRE!


StarStarStarStarStar Best Visit to Date — 

Optimal doctor appointment. Didn't have to wait in waiting room or exam room for extended period of time.


StarStarStarStarStar My visit with Kerri was terrific - she took her... — 

My visit with Kerri was terrific - she took her time, explained things carefully to me, developed and plan and scheduled follow up conversation. Who could ask for more?


StarStarStarStarStar The entire staff is helpful and friendly. — 

The entire staff is helpful and friendly.


StarStarStarStarNo Star Customized Solutions by Great Listeners — 

On my first appointment I was seen by a PA plus an assistant and then Dr. Desai. They all really listened to me and provided well-thought solutions for my specific situation. They have a decent online forms patient portal for sending messages, and seeing visit summaries. I also appreciated that they send prescriptions directly to your pharmacy of choice.


StarStarStarStarStar My visit with Dr. Desai was a good experience. — 

My visit with Dr. Desai was a nice experience and the exam was thorough. but... Too many email reminders. I always put my appointments in my calendar. One reminder is enough. More than two is irritating. I was treated as a new patient at the front desk so obediently I filled out many forms but this was my second visit so my information was already in the office records.


StarStarStarStarStar Very friendly, still business-like and helpful.... — 

Very friendly, still business-like and helpful.


StarStarStarStarStar I appreciated your call when there was a cancel... — 

I appreciated your call when there was a cancellation. I was able to take advantage of this last minute.


StarStarStarStarStar Very professional and thorough. — 

Very professional and thorough.


StarStarStarStarStar I feel that I'm in the best hands with DR Desa... — 

I feel that I'm in the best hands with DR Desai she give me the confidence that I need, and always Answers my questions and make sure I clearly understand my Disease & treatment plan .


StarStarStarStarStar I have been a patient of Dr. Janet Roberts for ... — 

I have been a patient of Dr. Janet Roberts for over 10 years. The professional care and follow up I receive from Dr. Roberts and her staff are amazing! I recently was able to meet with Tammy to review the plethora of skin care products I have in my possession and she walk me through what to keep and what to toss and wrote out a thorough AM/PM skin care plan for me. Just one example of the great care and customer service!


StarStarStarStarStar Very efficient - with much reduced wait time  — 

Very efficient - with much reduced wait time


StarStarStarStarStar I have had excellent visits to this clinic, bo... — 

I have had excellent visits to this clinic, both in terms of service in the office, but also thoughtful and gentle treatment in the exam room. I would reccommend this cliinic to anyone.


StarStarStarStarStar my Doctor was 45 minutes late. That was unpleas... — 

my Doctor was 45 minutes late. That was unpleasant


StarStarStarStarStar EXCELLENT OFFICE AND SERVICE — 

EXCELLENT OFFICE AND SERVICE


StarStarStarStarStar everyone is nice and kind — 

everyone is nice and kind


StarStarStarStarStar Very professional & nice — 

Kerianne McKeon and all the staff are excellent. From the time you walk in you are welcomed--everyone is very professional and helpful.


StarStarStarStarStar Life can get a little hectic, so I appreciate t... — 

Life can get a little hectic, so I appreciate the online reminders and text messages just to keep me aware!!


StarStarStarStarStar I HOPE I don't have LPP :( — 

I was referred to your clinic by my PCP because of unexplained hair loss. At first, I have to admit, I was a little blown away by not having a paper option to fill out medical history, etc. I am still somewhat of a computer dweeb. but, your website was fairly easy to follow. I almost blew it at the end, though, because I did not initially realize that each file had to be sent in individually. It was wonderful getting all the appointment reminders.


StarStarStarStarStar I've had only great experiences at NW Derm. The... — 

I've had only great experiences at NW Derm. The front desk staff is friendly, organized, and accommodating, and Kerianne is fantastic. She makes you feel very comfortable, is thorough, up-to-date on her knowledge, and is happy to answer any and all questions. Medical assistants are great. For my last appointment I mentioned a couple concerns and the assistant asked if I'd like a full skin check. That's all my concerns addressed and one extra appointment I won't need to make!


StarStarStarStarStar Very personable staff, all of whom were informa... — 

Very personable staff, all of whom were informative and helpful throughout my visit.


StarStarStarStarStar I like your on line apt. reminders — 

I like your on line apt. reminders


StarStarStarStarStar Impressed with friendliness and professionalism... — 

Impressed with friendliness and professionalism of staff.


StarStarNo StarNo StarNo Star Not warned of side-effects,left alone over weekend — 

While my treatment itself, and the provider of the treatment were great, I was not informed about the possible side-effects of my treatment. This is completely unprofessional. When they surfaced they were VERY severe. I was scared, very much uncomfortable/in pain and wondering if I needed to seek medical attention. It was the weekend and I had no one to turn to. By not telling me about the possible outcomes and preparing me for what might come, I was absolutely panicked about my condition. Why wasn't I prepared for this possibility? With this as a normal outcome (as I was told later- which is actually pretty crazy), you would think they regularly check the voicemail, and deal with their patients concerns over the weekend. Having no recourse via telephone because they do not to check voicemail and return calls on the weekend is not acceptable. The following Monday my provider did return my call, after most of the severe symptoms subsided. She was very kind. She gave me the information I needed three days before, however. Why didn't she tell me before I left the office? I felt very alone in the aftermath, not cool at all.


StarStarStarStarStar Everyone in the office is so friendly and kind.... — 

Everyone in the office is so friendly and kind.


StarStarStarStarStar Kind, caring, and thorough. If you want to se... — 

Kind, caring, and thorough. If you want to see a dermatologist that genuinely cares and will not rush you out of the office, come here. You will be happy you did.


StarStarStarStarStar  — 

It was a pleasant to be in your clinic


StarStarStarStarStar Pleased with care. — 

As always, Dr Desai and all the staff provided competent, caring service. I'm confident I m receiving the best treatment for my condition.


StarStarStarStarStar Great customer sevice, as always!! — 

Dr Roberts "bedside mannor" is so comfortable. Like seeing an old and trusted friend. Wonderful customer service at front desk. Tammy was also a big help with the same "old friend" attention and care. Kathy came and said hello even though she was not assisting for my appointment this time. These are the reasons I keep coming back (along with the fact that Dr R is such a great Dermatologist, of course!).


StarStarStarStarNo Star 4.5 Stars — 

If I could leave 4.5 stars I would. I liked my Physician, she was very nice and knowledgeable. I left my visit feeling much better than I did coming in.


StarStarStarStarStar You forgot to give me the new subscription for ... — 

You forgot to give me the new subscription for the liquid medicine to put on my scalp. I will call to get it.


StarStarStarStarStar Dr Desai and Staff were very welcoming and prof... — 

Dr Desai and Staff were very welcoming and professional. Going into a doctors office is always a nervous experience however I was instantly greeted with smiles and courteousness. Dr Desai put me at ease about my medical problems and I walked out of there happy and willing to come back.


StarStarStarStarStar Too many reminders of appointments.  — 

Too many reminders of appointments.


StarNo StarNo StarNo StarNo Star A procedure that generally is in and out in und... — 

A procedure that generally is in and out in under 30 minutes took over an hour because the medical assistant cut corners and nearly had me injected in a completely wrong area with Botox. Deffinetly not thinking I will be returning to this practice for this costly procedure, and lazy staff.


StarStarStarStarStar Solar Lentigo - Hands 12/16/16 Elisabeth Schwarte  — 

Hello, I am 43 years old I have a few brown spots on the tops of my hands. I have had laser treatment on my hands before (two times with another dermatologist. My last appointment for laser treatment on my hands was about 3.5 years ago). I recently moved and am no longer able to see my previous dermatologist. I was referred to Dr Robert's office and went to my my appointment with Lindsay on 12/16/2016. I try to stay out of the sun so there were only a few spots and not very dark. Lindsay seemed indifferent to my situation. In the past a doctor had marked the spots to be lasered. Lindsay did not do this. She put on her goggles, lasered a couple of spots and then said she was done. I then asked if she had lasered a spot I wanted removed, she said no, and went and did that spot. I'm not sure how to describe it other than to say she just seemed indifferent. We then walked up to the front and she charged my credit card $225.


StarStarStarStarStar I love this office! The staff are polite and he... — 

I love this office! The staff are polite and helpful, and not stuffy or hurried. I can always get an appointment, and I have never had to wait once I arrive. Overall, just a wonderful place.


StarStarStarStarStar Simply put - Dr. Roberts is the very best derma... — 

Simply put - Dr. Roberts is the very best dermatologist I have ever encountered. I have been seeing her for 22 years, and she is kind, compassionate, and always has an excellent understanding of all new trends and innovations in her field. Her staff are knowledgeable and very friendly. I would recommend her and physician partner to anyone in need of a dermatologist. Krysta B.


StarStarStarStarStar A positive experience ... — 

This was my first visit and I would definitely return and recommend. The staff were very friendly and caring while being professional.


StarStarStarStarNo Star A wonderful doctor and staff, only one thing I ... — 

A wonderful doctor and staff, only one thing I have an issue with. When I need the prescription faxed to my pharmacy it is not received in a timely fashion. Also, the info to my Olympia Doctor is not always received


StarStarStarStarStar Entire staff is very caring. — 

Entire staff is very caring.


StarStarStarStarStar My visit was totally comfortable. Everyone was ... — 

My visit was totally comfortable. Everyone was friendly yet professional, supportive, unhurried, and went out of their way to assist me.


StarStarStarStarStar Thank you to NW Dermatology for providing excel... — 

Thank you to NW Dermatology for providing excellent care. It's always been easy to make appointments and I am seen on time. Dr. McKeon has been great to work with. She explains what treatment options I have for acne and is open to questions. Even though the office is far from my house I have continued to go to NW Dermatology for their excellent care.


StarStarStarStarStar Kathy and Dr Roberts were able to put us at eas... — 

Kathy and Dr Roberts were able to put us at ease, they answered questions straight forward in a caring but sincere way.


StarStarStarStarStar Janet Roberts is an exceptional Dr. and I've be... — 

Janet Roberts is an exceptional Dr. and I've been in her care for 30 years. She also now attends to my esthetic cosmetic enhancements and I'm very pleased with the results. Kathy and staff are the best too!


StarStarStarStarStar All seamed to go well. There were problems with... — 

All seamed to go well. There were problems with my blood draw but I had the wrong type of shirt on and I was likely dehydrated.


StarStarStarStarStar Always feel very cared for by Dr. Desai and her... — 

Always feel very cared for by Dr. Desai and her team. Everyone is professional, pleasant and thorough. I never feel rushed and get all my questions answered. Thank you so much for a great experience!


StarStarStarStarStar Everything was great. And all the staff are ve... — 

Everything was great. And all the staff are very nice.


StarStarStarStarStar My Thanks to Dr Desai for her continued healthc... — 

My Thanks to Dr Desai for her continued healthcare in her expert way for treatment of my condition LPP. I appreciate her office and staff support as well, very professional and friendly.


StarStarStarStarStar Dr. Desai and her staff are warm and profession... — 

Dr. Desai and her staff are warm and professional.


StarStarStarStarStar Erin came highly recommended and I was very imp... — 

Erin came highly recommended and I was very impressed with friendliness, professionalism and knowledge. Looking forward to receiving treatments from her in the near future.


StarStarStarStarStar Excellent service — 

Excellent service, from the front desk to the exam.


StarStarStarStarStar Wonderful experience! — 

I came in for an appointment with Dr. Roberts and left so incredibly pleased with our experience at the office. My 2 year old was the patient and she is a very shy little girl, Dr. Roberts came in and was so calm and understanding of a toddler being less than thrilled about being in the doctors office. Dr. Roberts was very to the point and confident in our diagnosis, which I appreciate greatly. She sat with me, talked with me and made me feel so comfortable to have my daughter be in her care. Every staff member we interacted with was wonderful as well! Thank you Dr. Roberts and staff!


StarStarStarStarStar Always takes enough time with me to discuss my ... — 

Always takes enough time with me to discuss my concerns.


StarStarStarStarStar This past appointment was one of my best.  — 

This past appointment was one of my best. No waiting a long time for appointment, was in and out and everyone was friendly and energized! :)


StarStarStarStarNo Star Timely, Pleasant, Competent — 

Right on time - I had barely sat down before I was called in! Very pleasant staff. Dr Danai was very thorough and knowledgable. Great experience.


StarStarStarStarStar Very friendly and answerd all my questions and ... — 

Very friendly and answerd all my questions and gave assurance to to the work she preformed


StarStarStarStarStar Dr. Dsai was very thorough with my exam and con... — 

Dr. Dsai was very thorough with my exam and consultation. I trust her expertise.


StarStarStarStarStar Thank You — 

Dr. Roberts is the best. I've been seeing her for over 25 years. Cathy is fabulous, too.


StarStarStarStarStar  — 

Love Dr. Roberts and all of her staff. Have been a patient for 30 years and I cannot say enough good. I have referred a number of friends to her during the course of the 30 years and EVERYONE gives her a thumbs up and feel the same as I do. I'm always happy to hear the good reviews from friends I've sent that direction. Dr. Roberts is not abrupt. She will listen to you and put you at ease no matter what. Refreshing as a spring day. Wait times minimal and the clinic appears squeaky CLEAN and sanitary. A FIVE STAR plus to her and the gang. Good wishes for always and ever. I can't say enough wonderful things. Thank you each and all. Jayne Bovee'


StarStarStarStarStar Doctor-Patient Teamwork — 

Over all, I was satisfied with the investigative examination I received for my particular problem, received treatment options, and was assured that if said problem persisted in the future, that I should return for a follow-up examination.


StarStarStarStarStar  — 

I'm sorry to say, but my service last week when I was in for my routine check up with Dr. Roberts was terrible. It took me 40 minutes to get into see Dr. Roberts. After finding I needed a little biopsy taken, I had to wait another 20 to see someone for the biopsy after Dr. Roberts went to see another patient. Normally it takes a long time to get into seeing Dr. Roberts, at least 10-15 minutes, but 40? Not acceptable. Her assistant was VERY NICE and apologized so many times saying that the new receptionist must have overlooked my paperwork when I arrived. I want to thank her for being so kind. I don't want to give you a bad review for my time with Dr. Roberts....she is always very nice and through. It was how long I had to wait to get in and also to get my biopsy done. I was VERY late for my next appointment that day.


StarStarStarStarStar Dr Roberts is incredibly knowledgeable dermatol... — 

Dr Roberts is incredibly knowledgeable dermatologist. It would be unfortunate for for us if she ever retired to her garden.


StarStarStarStarStar Very knowledgeable staff who have helped me out... — 

Very knowledgeable staff who have helped me out a lot. Very punctional never had to wait more than 5 minutes and are friendly. Highly recommended


StarStarStarNo StarNo Star I feel that my privous technician did a better ... — 

I feel that my privous technician did a better job making sure that my underarm was clean. I also felt the previous tech took more time with me. I still had a lot of hair compared to the last time I went there.


StarStarStarStarStar Friendly, efficient, and thorough — 

I've seen a few different physicians at NW Dermatology, and all of my experiences have been positive. Everyone is efficient and very friendly, and they're very thorough in their work. I appreciate that my preference to try natural/home remedies for certain things (nothing major, just minor dermatitis type stuff) is respected and they give me suggestions of things to try. I also appreciate that they seem to take a "better safe than sorry" approach in tracking and addressing suspicious moles, since, well...better safe than sorry. All in all, I very much recommend the clinic.


StarStarStarStarStar The best medical experience I've ever had. My o... — 

The best medical experience I've ever had. My own doctor's office couldn't see me, I called NW Dermatology on the recommendation of a friend. They said "Can you be here in 40 minutes?" I was there in 40 minutes. Everyone, without exception was kind, friendly, answered questions I didn't realize I had (would have thought of them later, I'm sure). The care provider was thorough, knowledgeable, explained things clearly. My only wish is that this office was general practice so I could go there for everything. Thank you, Susie


StarStarStarStarStar Wonderful, caring place. Three generations of o... — 

Wonderful, caring place. Three generations of our family are looked after here


StarStarStarStarStar Very professional and friendly staff / easy to ... — 

Very professional and friendly staff / easy to park / convenient location


StarStarStarStarStar  — 

I had a great experience! Erin couldn't have been better !


StarStarStarStarStar I am so fortunate to be a patient of Dr. Robert... — 

I am so fortunate to be a patient of Dr. Roberts. She always takes time to listen to all my concerns and answer any question I have even when it doesn't pertain to the condition I am seeing her for. She made an immediate diagnosis of my medical situation and kept me from, basically, going bald! She makes me feel like I am the reason she came to work that day and remembers our last conversation six months prior. The staff is very pleasant and competent and I have seen many of the same faces there for ten years.


StarStarStarStarStar It's great to hear back from you! Thank you fo... — 

It's great to hear back from you! Thank you for adding this great service to an already very good experience!


StarStarStarStarStar I was hear for a study, not to visit a doctor. ... — 

I was hear for a study, not to visit a doctor. Heather was really fantastic. She was very clear, answered all my questions and followed up. She understood the big picture, rather than just attending to one study participant.


StarStarStarStarStar I am fortunate to have Dr Roberts as my doctor.... — 

I am fortunate to have Dr Roberts as my doctor.


StarStarStarStarStar Calm, quiet, professional and the best thing is... — 

Calm, quiet, professional and the best thing is they never keep you waiting. They actually see you at your appointment time. What a concept!


StarStarStarStarStar Very knowledgable — 

I have been a patient of Dr.Roberts for 25+ years. She is very professional, kind & caring. My husband & son are among her patients as I have recommended her to my family, also.


StarStarStarStarStar  — 

I have been seeing Dr. Janet Roberts for a couple of decades. I have never left her office without being totally pleased with the experience . . . however painful it was! She is talented, knowledgeable and professional, yet so warm and friendly I actually look forward to seeing her . . . and I HATE going to any doctor. I have been enthusiastically recommending her to my family and friends for years.


StarStarStarStarStar Dr. Roberts and her entire staff rock!  — 

Dr. Roberts and her entire staff rock!


StarStarStarStarStar The staff very friendly and provide a comfo... — 

The staff very friendly and provide a comfortable environment. Such excellent professionalism during my visit!


StarStarStarStarStar  — 

I love the reminder emails!!


StarStarStarStarStar Always a Stress free visit  — 

Always so welcoming and friendly, never make me feel awkward. Expert care. Love!


StarStarStarStarStar Kerianne is really helpful and informative. — 

Kerianne is really helpful and informative. I appreciate her transparency and willingness to get me the right treatment.


StarStarStarStarStar  — 

Love Karianne. She is the best would follow her anywhere (and I have). Office personnel are great always friendly.


StarStarStarStarStar You will love this office and their Dermatologists — 

Drs Desai & Roberts are wonderful physicians...very caring, competent, compassionate & understanding. Great staff & office


StarStarStarStarStar  — 

I always enjoy my visits to NW Dermatology as my skin is my largest and most seen organ.


StarStarStarStarStar  — 

Tattoo Removal- done professionally with good information and feedback


StarStarStarStarStar My visit was ver y positive and the plan of actio... — 

My visit was very positive and the plan of action has been very successful.


StarStarStarStarStar  — 

Awesome job by Erin every time! Very professional and friendly ! She really knows her stuff and I am always pleased with the results!


StarStarStarStarStar Girls are great there and CARING... — 

Girls are great there and CARING


StarStarStarStarStar This was a great first visit.  — 

This was a great first visit. everything was perfect. staff is effeicient and polite and the Doctor was concerned and thorough.


StarStarStarStarStar Excellent service — 

The staff were very friendly and helpful and Keri was very professional and knowledgable regarding my medical condition! She is exceptional!


StarStarStarStarStar 5/5! I would not hesitate to recommend your setvi... — 

5/5! I would not hesitate to recommend your services.


StarStarStarStarStar Excellent!  — 

Great service and they explained everything is going to do !


StarStarStarStarStar Amazing practice! — 

Dr. Desai is amazing and very thorough in her practice. I visited her office with concerns over my thinning hair and she was extremely informative in ways no other doctors have been. I never felt rushed throughout my visit or nervous to ask any questions, which is so very important when dealing with something emotionally touchy like female hair loss in my 20s.


StarStarStarStarStar Respectful, courteous, and professional staff — 

Staff was very courteous and respectful. The PA that I saw was knowledgeable and concerned with what I was there to be seen for.


StarStarStarStarStar I always feel welcome and comfortable here.*****... — 

I always feel welcome and comfortable here.*****


StarStarStarStarStar Very caring and knowledgable team!... — 

Very caring and knowledgable team!


StarStarStarStarStar  — 

Beautiful office and wonderful staff. The PA went over products with me and explained in depth what was going on with my eye lids. It was such a mystery to me but she made it all make sense :). Highly recommend NW Dermatology. They are also are in such a neat location. One tip- register your insurance before hand so you don't have to figure it all out last minute. It makes everything run much smoother.


StarStarStarStarStar Kindness and Caring — 

NW Dermatology and Dr. Desai have been wonderful to work with. My appointment was scheduled at a good time for me and I was able to get in with almost no wait time. The assistants and staff are kind and very helpful. I was assured by the confidence and caring of Dr. Desai.


StarStarStarStarStar  — 

Very clean comfortable facility. The entire staff are all friendly and totally professional.


StarStarStarStarStar Staff was very friendly and professional...  — 

Staff was very friendly and professional... attentive to my needs and reason for being there.


StarStarStarStarStar Quick, friendly and easy — 

I bought a laser hair removal package and was very pleased with the service and the results of my treatment. I was always greeted promptly and I was in and out of my appointment within 10 min! Every treatment was very personal to my needs and how my body was reacting so I knew I was in the hands of professionals. Erin is awesome!


StarStarStarStarStar Quick and efficient service.... — 

Quick and efficient service.


StarStarStarStarStar Both Doctors Robert and Desai are great to work ... — 

Both Doctors Robert and Desai are great to work with and Kathy is the icing on the cake.


StarStarStarStarStar Sheryl is the best doctor you'll ever have. — 

I'm from LA and needed urgent care while visiting Portland for a wedding. I called in the morning and they booked an appointment for me with Sheryl Horwitz within the hour! The facilities were great, the staff was very pleasant. But nothing compared to Sheryl. She's the doctor I've always wanted. She knows how to communicate clearly, understands your feelings and works with you to provide the best possible care for you. I'm truly bummed that she isn't my primary care physician back in Los Angeles.


StarStarStarStarStar I was very comfortable during my office visit I... — 

I was very comfortable during my office visit I haven't had any procedures done yet so it is hard right now to give a full review


StarStarStarStarStar Highly recommended office... — 

Highly recommended office


StarStarStarStarStar  — 

It is always a positive experience to visit NW Dermatology. Kathy is an amazing, positive attendant with a great sense of humor.


StarStarStarStarStar  — 

Love Dr. Desai and her staff. They are professional, caring and informative.


StarStarStarStarStar Everyone from the front desk, to the MA's, to Dr.... — 

Everyone from the front desk, to the MA's, to Dr. Roberts were so cheerful and hospitable. Even when I was 10 minutes late due to traffic!


StarStarStarStarStar Thank you! — 

I come into this office every 3 months and I'm always greeted warmly by the front desk. Dr. Roberts as well as the people she work with are top notch and most definitely make me feel they truly care about me. This was particularly evidenced when they saw on the news a traumatic event that occurred for our family and they called me to see how we were doing and how they could help. This is exceptional and the entire office has a special place in my heart. And, Dr. Roberts is an extremely talented physician as she saved my life by finding a melanoma that I had no idea was a problem.


StarStarStarStarStar  — 

Dr. Roberts is the best! Also her assistant, Kathy! They are always kind, considerate, and I always leave my appointment confident that I could not be in better hands. Thank you, Northwest Dermatology!


StarStarStarStarStar I have been coming to this dermatologist for a fe... — 

I have been coming to this dermatologist for a few months now, and I always have a pleasant experience here. The receptionists are always friendly (especially the one with dark brown hair) and wait times are very short. My dermatologist, Keri, is very attentive and often squeezes me in when I need a cortisone shot for cysts that pop up. I would recommend this place.


StarStarStarStarStar Great experience. My first time as a senior. Very... — 

Great experience. My first time as a senior. Very welcoming & knowledgable . Look forward to my next routine visit.


StarStarStarStarStar My review. — 

This was my first time at this office seeing Dr Desai. The office staff were very friendly. I didn't have a long wait which is always nice. When Dr Desai came in she was very nice and knowledgeable. I did not know before that there were doctors that helped with hair loss. I was very happy with my visit.


StarStarStarNo StarNo Star The online registration to fill out medical forms... — 

The online registration to fill out medical forms was a little frustrating. After filling out the medical history and prescription drug...which was time consuming, I pressed "next" for the next page, then it erased everything and says I did not fill it out. When I went back to try, it says I couldn't get back in there, and I had someone from the office try to help me, and she couldn't either. Also, for blood work, I was poked twice in the same area. I do a lot of blood work, and I have never had an issue with my veins. In fact, I am always told I have very visible and great veins. So a third time on the other arm with another lady worked. Otherwise everyone was very nice and the doctor seemed very concerned.


StarStarStarStarStar ... — 

Everyone was kind and helpful.


StarStarStarStarStar DR ROBERTS AT NORTHWEST DERMATOLOGY — 

MY DOCTOR IS DR ROBERTS. MY FAMILY AND I HAVE SEEN HER FOR YEARS. SHE IS WONDERFUL AND I ALWAYS FEEL COMFORTABLE WITH HER. SHE IS VERY GOOD AT EVERYTHING SHE DOES. SHE HAS HELPED ME OUT MANY TIMES AND MADE ROOM FOR ME OR A FAMILY MEMBER EVEN WHEN SHE HAS NO TIME. I AM TALKING ABOUT AN EMERGENCY. I REALLY COULD NOT SAY ENOUGH ABOUT I FEEL ABOUT THIS WONDERFUL DOCTOR EXCEPT WE ARE LUCKY TO HAVE HER. EVERYONE ON HER STAFF ARE WONDERFUL ALSO. AND KATHY HAS GONE THE EXTRA MILE FOR ME MANY TIMES WHEN I NEED ANY KIND OF HELP WITH ANYTHING. AND INSURANCE PROBLEMS....SHE DOES IT ALL. TAKES THE WORRY OUT OF IT FOR ME. I JUST LOVE HER! I GIVE THEM THE MOST STARS BECAUSE THEY DESERVE IT AND MORE! MOST SINCERELY KATHY TAFT


StarStarStarStarStar  — 

I was invited into an examining room almost immediately after arriving at the office. Friendly assistant whose face was familiar showed me to the room and prepared me for the arrival of the doctor which also was nearly immediately. My exam was quick and efficient, even considering the moment it took to view the skin scrapings and evaluate them. Given a recommendation for a lotion with which to treat the foot fungus, I happily left the office.


StarStarStarStarStar I have complete confidence in the care i recieve from Dr. Roberts. She has been my dermatologist ... — 

I have complete confidence in the care i receive from Dr. Roberts. She has been my dermatologist for almost 40 years and she is highly professional, yet very warm and caring. She is truly my partner in keeping my skin healthy and finds all those pesky pre-cancerous lesions before they become a problem. Her staff is great and always works with me to accommodate my schedule. I truly value and appreciate our relationship!


StarStarStarStarStar Always a nice experience. Pleasant staff and Dr Roberts takes time to listen and help with your co... — 

Always a nice experience. Pleasant staff and Dr Roberts takes time to listen and help with your concerns.


StarStarStarStarStar Your business feels totally amateurish. — 

I was careful to indicate I wanted lots of work done. I said I would pay up front even. I expected more to be done. I feel I was taken advantage of by simply getting a cleaning for $225. I would have spend four times that much if you had the staff available as I had asked. Because of this totally disorganized way you dealt with me, I will not be returning. I don't want to hear any excuses. I was willing to spend tens of thousands of dollars but your staff failed to take me seriously and have the people there to get going and get done what I wanted. I feel like I just visited a Used Car Salesman and I no longer trust you. This will give me something to write about. Shame for not taking me seriously. Jim Maxey.


StarStarStarStarStar wonderful clinic — 

I have always had efficient and quality care here!


StarStarStarStarStar I was pleased that I didn't have to wait a long time in the waiting room, like I had for previous ... — 

I was pleased that I didn't have to wait a long time in the waiting room, like I had for previous appointments. Every one is always very cheerful and helpful. Jane Wilkins


StarStarStarStarStar excellent service — 

I have been going to this cilnic since 1992. My husband and I have had proceedures done that have always came out well. We go each year for a full body exam. They are very professional.


StarStarStarStarStar Staff is warm and professional. I had a very positive experience.... — 

Staff is warm and professional. I had a very positive experience.


StarStarStarStarStar Always a nice experience. Pleasant staff and Dr Roberts takes time to listen and help with your co... — 

Always a nice experience. Pleasant staff and Dr Roberts takes time to listen and help with your concerns.


StarStarStarStarStar Dr. Desai is great. She is thorough, patient, kind and informative. Couldn't ask for a better doct... — 

Dr. Desai is great! She is thorough, patient, kind and informative. Couldn't ask for a better doctor.


StarStarStarStarStar Things explained beautifully and with a caring attitude!! ... — 

Things explained beautifully and with a caring attitude!!


StarStarStarStarStar The PA that I saw during my appointment was thorough, kind and really listened to me. I appreciat... — 

The PA that I saw during my appointment was thorough, kind and really listened to me. I appreciated that.


StarStarStarStarStar A smooth, great wonderful appointment experience — 

The staff at NW Dermatology is so friendly...they are the best! They have always been so understanding and accommodating during several migraines that I have "unfortunately" had while in the office. Both Drs. Roberts & Desai are excellent physicians...I recommend them both highly


StarStarStarStarStar Disappointing management. — 

Disappointing management. I waited a month to get an appt. Then, this is the second time I have had to wait anywhere from 25-40 mins past my appt time. The receptionist never informed me they were running behind so I could make any decisions about MY schedule. The message was that my time is not valuable. Last time I waited and was late getting to my next appointment. This time, at 25 mins late, Erin brought me 6 pages of paperwork to fill out. This should have been given to me upon arrival in so it could be filled out while waiting. I couldn't wait any longer and asked to speak with the clinic manager. She was "out" so I asked to have the manager call me to reschedule. It will be a week tomorrow. NOTHING.


StarStarStarStarStar  — 

I have been going to NW Dermatology now for 3 years. The staff is professional, yet friendly. Dr. Roberts and Dr. Desai are both knowledgable and professional and I feel so relaxed when I visit. The office is clean and well maintained. The only issue would be parking - at times it can be hard to find a spot near by. I highly recommend them.


StarStarStarStarStar  — 

The office staff is great !! Whenever I come in for my appointment she checks me in with efficiency, and out with my next appointment. And I can't forget Dr. Roberts, Nurse, and other staff that help when I have my botox done are all compassionate, and caring. I would rate them 5 stars


StarStarStarStarStar I wish all physicians were as kind and thoughtful as Dr. Roberts. She always greets me as a friend... — 

I wish all physicians were as kind and thoughtful as Dr. Roberts. She always greets me as a friend and speaks with me, not at me as if I were just one more widget on her calendar for processing, as many other doctors tend to do. Dr. Roberts never seems rushed, but takes time to talk to me about myself and asks whether I have any concerns, AND she takes the time to deal with any concerns I might mention. Other doctors would tell me to make another appointment. Dr. Roberts, you are the best!


StarStarStarStarStar The doctor was half hour late I waited 45 minutes then I was told another half hour to get in I ha... — 

The doctor was half hour late I waited 45 minutes then I was told another half hour to get in I had to reschedule my appointment


StarStarStarStarStar Visit - 7/13/16 — 

Great visit....I was in/out in 15 minutes for my bi-annual botex injections.


StarStarStarStarStar This appointment was just a touch up of some laser work I had done last fall and some new work on ... — 

This appointment was just a touch up of some laser work I had done last fall and some new work on my legs. Erin is such a knowledgable and professional technician. I feel totally confident in her answers to my questions as well as the work she does. I also enjoy her as a person. Erin is an asset to your organization and I will continue to go to NW Dermatology for my skin care.


StarStarStarStarStar The support staff is very professional, helpful, and friendly. I totally trust Dr. Roberts with al... — 

The support staff is very professional, helpful, and friendly. I totally trust Dr. Roberts with all of my dermatology issues and have for many years.


StarStarStarStarStar Friendly — 

Very friendly and efficient office staff. Did not feel rushed at all Dr. spent time and asked questions and allowed my questions.


StarStarStarStarStar in person visit was excellent — 

Everything about the day of my visit was excellent. I was able to get in quickly (next day). The receptionist was very friendly, both nurses I met were professional and compassionate. The PA I met was experienced, informed and professional. She understood my issue needed to be dealt with and biopsed immediately because I live overseas and was on home leave. I had limited time and she understood, and expedited my biopsy in case further treatment was needed. I would definatly see her again. The only disappointment was the nurse I spoke to when I called to see if my results were in, I was told they should be in and I was leaving in two days. The receptionist was great but the nurse was quite annoyed and rude. I tried to explain my situation and what had been agreed, she didn't want to hear it and said, "I would be lucky if I got my biopsy results in two weeks". Total opposite experience I had at the office. Despite this, the PA called me back the next working day and was very kind.


StarStarStarStarStar Nice office. A bit too crowded toward the back. Everyone was professional. ... — 

Nice office. A bit too crowded toward the back. Everyone was professional.


StarStarStarStarStar This clinic is not only very professional and thorough but friendly and welcoming. ... — 

This clinic is not only very professional and thorough but friendly and welcoming.


StarStarStarStarStar I had a great facial - what a luxury it was. I felt relaxed and happy and love the way my skin lo... — 

I had a great facial - what a luxury it was. I felt relaxed and happy and love the way my skin looks now. Terrific


StarStarStarStarStar The PA I saw was very friendly as was her MA. ... — 

The PA I saw was very friendly as was her MA.


StarStarStarStarStar The office was very positive as well as the doctor . I have already recommended someone :)... — 

The office was very positive as well as the doctor . I have already recommended someone :)


StarStarStarStarStar it was great seeing all of you too. I found I ca get my dermotology facial hair removed in august ... — 

it was great seeing all of you too. I found I ca get my dermotology facial hair removed in august possibly.. I applied for a care credit card and was approved. So I'll be in touch in a couple months for an appointment .thank you for being my dermotology speacial peoples all these years..chat at ya soon. claudine m bigelow


StarStarStarStarStar Quick, painless, friendly and got the job done. I will definitely be going back. (Tattoo removal) ... — 

Quick, painless, friendly and got the job done. I will definitely be going back. (Tattoo removal)


StarStarStarStarStar Dr. Roberts — 

Dr. Roberts had treated me for my hair condition over the last 7 years and is knowledgeable in her field and treats her clients worth the greatest care and respect.


StarStarStarStarStar Quick new patient appointment went well hopefully the treatment plan works well other wise I was ... — 

Quick new patient appointment went well hopefully the treatment plan works well, other wise I was given alternatives options I could try.


StarStarStarStarStar Laser Hair removal works - and with Erin it works well  — 

Most of my life removing hair has made me miserable... miserable because it almost always hurts, miserable because it almost always is expensive and miserable because it makes me feel conflicted about the fact that women (including well educated feminists like me) want/feel the need to remove hair in the first place and so on. However, Erin has made this process for me a joy. Joy because while it hurts a bit it really has been genuinely a permanent solution, a joy because she is an excellent technician and clear communicator and finally a joy because she is a kind, funny and compassionate woman who can accept the complex relationship that women have with their bodies and 'improvements' like hair removal. Am so happy with the results and the process. Thank you Erin.


StarStarStarStarStar You may use this review if you identify me only as "K. Johnson." Thank you. My appointments are al... — 

You may use this review if you identify me only as "K. Johnson." I am a rather private person and not fond of social media. Thank you. My appointments with Northwest Dermatology are always a pleasure. I am greeted cheerfully, the wait is minimal and Dr. Desai and her staff are professional, pleasant and reassuring. While I am presently seeing them for a serious dermatological issue, eventually I look forward to employing their services for some cosmetic assistance. I heartily recommend Northwest Dermatology!


StarStarStarStarStar Doctor Roberts is wonderful and always helps with what i truly need!... — 

Doctor Roberts is wonderful and always helps with what i truly need!


StarStarStarStarNo Star Offce visit was great, but online scheduling and web intake forms were not a good experience. — 

Office visit was great, but online scheduling and web intake forms were not. When I clicked on the "book an appointment" link I was taken to ZocDoc, where I scheduled my appointment. On the morning of the appt, I got a cancellation email with no explanation, so I called the office. I was told they didn't schedule appts at 11:00 because that was the doctors' lunch time. Also, after explaining my symptoms (scalp folliculitis), the receptionist said I would be scheduled for a 30-min "hair loss" appointment since it was a scalp-related issue. I was emailed four online intake forms to fill out, which were not very user friendly and included a bunch of questions about hair loss which wasn't the purpose of my visit. I was even required to count shedded hairs each day for three days. At my office visit, they were confused why I was scheduled for a hair loss appt! The forms were annoying and the scheduling snafu was frustrating, but the office visit was great.


StarStarNo StarNo StarNo Star I just sent a letter in regards to my experience at NW Dermatology and I would advise you to read ... — 

I just sent a letter in regards to my experience at NW Dermatology and I would advise you to read the letter and respond before I post reviews on Yelp and Google.


StarStarStarStarStar PDT treatment. As a long time patient, I have complete trust in Dr. Roberts and her staff. Kathy (... — 

PDT treatment. As a long time patient, I have complete trust in Dr. Roberts and her staff. Kathy (sp?) performed the PDT and made it, actually, enjoyable! Thanks.


StarStarStarStarStar Hello Thank you for offering to hear my comments. On the positive side, everyone From the rescepti... — 

Hello Thank you for offering to hear my comments. On the positive side, everyone From the receptionist to the assistant and Doctor were very nice and friendly. The waiting space was lovely. On the negative side, I waited an hour before seeing the doctor and frankly, was disappointed that she wasn't able to offer me more specific information about my conditions.. She said they were bites on my legs, different types of bites on my thighs and pretty much that was all. I am glad to have gotten the prescription because it relieves my condition but I am already seeing another outbreak and I don't know why. We never discussed a possible allergic reaction that may be worsening it... Basically, I expected more information and a more thorough look at my condition. Meryl tedisch


StarStarStarStarStar Excellent care — 

I have been very pleased with NW Dermatology services. Everyone is kind, knowledgeable, and focused on each client's needs.


StarStarStarStarStar Dr. Janet Roberts is not only the best Dermatologist I've ever visited, she is one of the most car... — 

Dr. Janet Roberts is not only the best Dermatologist I've ever visited, she is one of the most caring physicians I've ever met. Several members of my family and also some friends have been seen by both Dr. Roberts and Dr. Desai and they all feel the same as I do. The staff is friendly, professional and helpful. I would recommend anyone to visit this office for all their skin issues.


StarStarStarStarStar The best laser clinic I've been to by far  — 

I hadn't been there in over a year due to personal reasons. The staff was warm and helpful and able to get me right back up to speed with my treatments.


StarStarStarStarStar ... prescription issue's  — 

Good visit with Kerriane. 6/8 a 10 :20. She ordered prescription for me. Sent to wrong FM in Till amok went to pk up that evening they did not hve prescription. At FM Milwaukie called office this morning & was told someone would get bk to me by 4 pm. Did not get a call called office at 4 30 was told I would hve to wait until tomorrow morning raised a fuss someone finally called another prescription. Called FM they did not hve the medicine so wait until tomorrow evening


StarStarStarStarStar Always satisfying — 

Friendly and welcoming, always a smooth experience, tip-top staff.


StarStarStarStarStar Review — 

Heather was the consummate professional. She answered all my questions and offered advice on issues I hadn't thought of. She really takes a personal touch to her work. Thanks Heather!


StarStarStarStarStar Great Center! — 

Everyone ay NW Dermatology were great from the physicians to Erin who's skills with the laser are unmatched.


StarStarStarStarStar Neighborhood Doctors, warm staff. ... — 

Neighborhood Doctors, warm staff.


StarStarStarStarStar Dermatologist Keri mkeon is amazing! — 

Keri is so thorough and caring she really make sure a solution is found. She is really approachable and nice but also extremely knowledgeable and she has really helped me!


StarStarStarStarStar Dermatologist Keri mkeon is amazing! — 

Keri is so thorough and caring she really make sure a solution is found. She is really approachable and nice but also extremely knowledgeable and she has really helped me!


StarStarStarStarStar Ver pleased... — 

Had my first treatment and so far so good.


StarStarStarStarStar See below... Item 7 — 

See below... I have written my detailed message under item 7 below


StarStarStarStarStar Wonderful personal service.... — 

Wonderful personal service.


StarStarStarStarStar Love the crew here & Dr Desai is extremely knowledgeable, professional, and easy to talk to. She c... — 

Love the crew here & Dr Desai is extremely knowledgeable, professional, and easy to talk to. She comes highly recommended!


StarStarStarStarStar  — 

Hi to all thank you for veing so kind ,& caring as I was nervous not kniwing what to expect even after


StarStarStarStarStar ... — 

I trust Dr. Roberts 110 per cent. So grateful for her competence. In addition, her staff came and picked me up six blocks away from the office. Thought I could manage a trip on the streetcar in my wheelchair. They were so supportive, as they gave me a ride and then made me comfortable in the doctor's office. I shed quite a few tears, as I learned I'm not ready to go out on my own. Hired my caregiver back today. Wish there was a different code for having various growths removed. $250 was a lot of money for me now, as I have been paying for daily care and ambulance rides, as well as using handicapped adapted taxis. I will continue to see Dr. Roberts, as she is awesome. Hoping to drive myself next time.


StarStarStarStarStar Pleased with my care — 

I was extremely nervous about this appointment. Everyone put me at ease. I am very pleased with my care.


StarStarStarStarStar I was very pleased with the service... — 

I was very pleased with the service


StarStarStarStarStar Much better than the average doctors appointment! — 

Booking an appointment was easy and I got in sooner than expected. I was able to fill out paperwork before my appointment so my wait time in lounge was about five minutes which was great. All in all, I think the entire appointment from when I got there to when I left was about 35 minutes. Dr. Desai was nice, professional, and made sure to clearly explain what my options are for treatment. I will definitely be back at NW Dermatology for any future needs.


StarStarStarNo StarNo Star Effective but impersonal — 

After a visual skin-cancer diagnosis, I waited more than 2 weeks for a confirmation, which came via a very impersonal and uninformative phone call from someone whose name I didn't know. Go pick up a prescription, call us in a few weeks. The pharmacist was kinder and more informative in the face of this frightening situation. The doctor is friendly but rushed. The appointments last ten minutes. The vast intake questionnaire seems pointless because the hive of laptop-toting assistants just ask you the same questions again. The exam rooms are tiny and crowded when both doctor AND another laptop-toting assistant come in. I felt very little sense of compassion or dignity, let alone privacy. No sense of time to ask questions, be instructed, get any kind of reassurance. I'm grateful for the valid diagnosis and effective treatment - hence the three stars - but I dread going back there for future checkups.


StarStarStarStarStar Quick, to the point service — 

Very nice. Dr Roberts was very professional and helpful. Thank you!


StarStarStarStarStar  — 

I appreciate that I didn't have to return to have the simple biopsy - that everything was taken care of right then and there.


StarStarStarStarStar  — 

I LOVE DR ROBERTS AND HER STAFF. EVERYONE THERE IS NICE AND TREAT YOU LIKE FAMILY. KATHY IS WONDERFUL ABOUT GETTING WHATEVER INS. INFORMATION WE NEED SO I NEVER HAVE TO DEAL WITH IT. I HAVE HAD DR ROBERTS FOR YEARS AND TRUST HER KNOWLEDGE AND EXPERIENCE. I REALLY WOULD NOT WANT TO GO ANYPLACE ELSE. THE TRUTH IS I JUST DONT HAVE THE WORDS TO SAY HOW SAFE AND COMFORTABLE I FEEL WHEN I WALK INTO THE OFFICE. I WOULD GIVE THEM TEN STARS IF I COULD. SINCERELY KATHY TAFT.................


StarStarStarStarStar Knowledgeable staff and very friendly. ... — 

Knowledgeable staff and very friendly.


StarStarStarStarStar The site looks great, but I would rather schedule an appointment by calling to talk to a person.... — 

The site looks great, but I would rather schedule an appointment by calling to talk to a person.


StarStarStarStarStar Very close attention to detail to be sure that my progress is thoroughly checked.... — 

Very close attention to detail to be sure that my progress is thoroughly checked.


StarStarStarStarStar Maryann Mahan (Mimi) — 

NW Dermatology is an excellent office. Their staff is professional and very friendly. They have been very kind and accommodating to me. Both Drs. Roberts & Desai are excellent Dermatologists...I recommend them highly.


StarStarStarStarStar  — 

I am glad that I found Dr Desai. She is very thorough, a good communicator and doesn't make you feel rushed. She lets you have a say in your treatment which I really appreciate.


StarStarStarStarStar Besides Dr Roberts seeing me for my hair growth, she took the time to check my body for any skin d... — 

Besides Dr Roberts seeing me for my hair growth, she took the time to check my body for any skin disease. That was much appreciated.


StarStarStarStarStar Dr. Roberts Is extremely knowledgable, thorough, and considerate. The office staff are courteous! — 

I highly recommend Dr. Roberts as do other people I know who have seen her for hair loss problems.


StarStarStarStarStar Mr. — 

A first-rate experience. Professionalism, courtesy, empathy, and positive attitude.


StarStarStarStarStar  — 

Keri and the staff at NW Dermatology were excellent. All were very caring and considerate. The appointment started on time and my wait times were minimal. I definitely will be back!


StarStarStarStarStar Love this practice — 

As always when I am seeing the folks at the practice, I felt like they took totally ample time, listened to my concerns and treated me with such respect. Wouldn't go anywhere else for my dermatology needs.


StarStarStarStarStar I have been seeing Dr. Janet Roberts for over 25 years. I have seen several other dermatologists ... — 

I have been seeing Dr. Janet Roberts for over 25 years. I have seen several other dermatologists as well but Dr. Roberts is 'hands down' the best. She is extremely personable, thorough with her exam and she knows her stuff.


StarStarStarStarStar  — 

If you are referring to the online questionnaire (pre registration), I found it very time consuming, and at times a bit confusing. I would suggest that new patients have the choice of either an online or paper process to complete the process.


StarStarStarStarStar I am grateful to be in Dr.Rogers care... — 

I am grateful to be in Dr.Rogers care


StarStarStarStarStar I appreciate your friendly staff.... — 

I appreciate your friendly staff.


StarStarStarStarStar As always, everyone was pleasant and knowledgable, and made every effort to keep me happy and com... — 

As always, everyone was pleasant and knowledgable, and made every effort to keep me happy and comfortable. All my experiences with NW Dermatology are truly great.


StarStarStarStarStar  — 

My experience here was wonderful. There wasn't a large amount of waiting, my provider explained everything to me in detail which made the procedures much easier.


StarStarStarStarStar I have been a patient of Dr. Roberts for 38 years. She is not only my very trusted doctor, but als... — 

I have been a patient of Dr. Roberts for 38 years. She is not only my very trusted doctor, but also a life long friend. She has seen me through several skin cancers and always finds them early and eases me through whatever treatment is necessary. I trust her implicitly and appreciate her kind and gentle approach. Everyone in the office is so personal and friendly, I can't imagine going anywhere else.


StarStarStarStarStar Always friendly and excellent service at Dr. Roberts' office. ... — 

Always friendly and excellent service at Dr. Roberts' office.


StarStarStarStarStar I've been a patient of NW Dermatology for almost 30 years. I love the gals and Dr.Roberts. I wish ... — 

I've been a patient of NW Dermatology for almost 30 years. I love the gals and Dr.Roberts. I wish her the best and her clinic as well. Everyone looks more glam every-time I see them. With all the new and marvelous procedures avail in today's world....One can remain forever and always YOUNG. All seem 'ageless'. I give the clinic a thumbs up every time!!!


StarStarStarStarStar the rock Stars of dermatology! — 

There are several reasons that our family have been clients of Dr Roberts and her staff for over 25 years.


StarStarStarStarStar Superb office visits! — 

I always know I will be in and out of your office in a timely manner. I feel like Dr. Roberts has made a profound difference in my life when addressing all my areas of concern. I am sure she has prevented me from losing my hair and has caught several precancerous areas before a more serious diagnosis.


StarStarStarStarStar Regarding question number two: Once I got home, I realized I was not really told any post-care... — 

Regarding question number two: Once I got home, I realized I was not really told any post-care instructions other than to use vaseline. In hindsight, I would have liked to know if it's okay to shower, go without a band aid, and wash my face (where a mole was removed) with soap. Also, an idea of how long it takes to heal would have been good information. That said, I really like Kerianne and Stephanie at the front desk: wonderful women.


StarStarStarStarStar my yearly check up went smoothly, the service I have received over the years has been excellent,... — 

my yearly check up went smoothly, the service I have received over the years has been excellent, there is no one else i TRUST TO FOLLOW MY SKIN . Dr Roberts , thank you,


StarStarStarStarStar The only thing that would have made my visit better would be to cut down my wait time. :) — 

The only thing that would have made my visit better would be to cut down my wait time. :)


StarStarStarStarStar Love the location — 

Love the location and the parking. The staff is friendly and professional. Everything is explained thoroughly. What's not to love?


StarStarStarStarStar I was warmly greeted by a number of staff and Dr. Desai. Everyone made me feel at ease. Dr — 

I was warmly greeted by a number of staff and Dr. Desai. Everyone made me feel at ease. Dr. Desai and her assistance made the biopsies almost painless, just a little sting for the numbing agent. The follow-up is already scheduled and the reminder sent to my phone. Fantastic!


StarStarStarStarStar :) — 

Keri was GREAT. She is one stylin' lady! Her medical assistant was amazing and so was her scribe Sarah!!


StarStarStarStarStar You have a wonderful staff at the office I went to. It was a pleasure working with Erin — 

You have a wonderful staff at the office I went to. It was a pleasure working with Erin. What a sweetheart - and so knowledgable too!


StarStarStarStarNo Star PA did not introduce herself. I like to know who's going to work on me. Overall, good experience. — 

PA did not introduce herself. I like to know who's going to work on me. Overall, good experience.


StarStarStarStarNo Star Parking  — 

Parking will be a challenge as I make future appointments


StarStarStarStarStar Checking out could be quicker and easier — 

Checking out could be quicker and easier. I had to go wait back in line with patients checking in to make my payment and schedule my next appt. I was 4th in the line.


StarStarStarStarStar I was quite a bit early and still didn't wait long for my appointment  — 

I was quite a bit early and still didn't wait long for my appointment. I see dr Keri and she is so wonderful. She was on board with me not wanting be on hormones or birth control or antibiotics to improve my acne. She had simple solutions! Not a 6 step face wash regimen or expensive face wash etc. I highly recommend her. My only complaint is parking at the building, I personally enjoy walking downtown so I don't mind but if you do.... Parking is not great


StarStarStarStarStar I was very disappointed in the way I was treated — 

I was very disappointed in the way I was treated. In fact I wasn't treated in any way except to be sent from the office with incorrect information on a referral. I waited over a month for this appointment I was in pain suffering from horrible scalp itch and the doctor did nothing to help me. I called and left a message of my dissatisfaction and no one ever returned my call


StarStarStarStarStar Dr. Roberts is the best — 

I have gone to Dr. Roberts several times. Her office team is different than the previous times I was there and much friendlier than before. I was seen promptly. And Dr. Roberts is always warm, friendly and extremely competent and knowledgeable.


StarStarStarStarStar It was perfect, everyone was so nice! And I love Dr — 

It was perfect, everyone was so nice! And I love Dr. Roberts she gives you a sense of calmness, thank Dr.


StarStarStarStarNo Star Recent visit — 

I love the office and the staff but the wait times can be long.


StarStarStarStarStar I really appreciate how quickly Dr. Desai and the team saw me.  — 

I especially appreciated how quickly Dr. Desai and the team saw me. It's a bigpet peeve of mine that many medical offices treat patients' time as unimportant and allow long wait periods without acknowledgement or apology. I am very grateful that my visit was quick and efficient--and that Dr. Desai and everyone in the office were friendly to boot! I'll certainly be back. Thanks very much!


StarStarStarStarStar Very pleased  — 

Very pleased with service received.


StarStarStarStarNo Star clinic visit — 

very professional and knowledgeable PA


StarStarStarStarStar Overall, my visit was a quality experience that was expedient, which is of most importance to me.  — 

Overall my visit was a quality experience that was expedient, which is of most importance to me.


StarStarStarStarStar The receptionist and Doctor that saw my daughter were fantastic, however the woman who brought her... — 

The receptionist and Doctor that saw my daughter were fantastic, however the woman who brought her back into the exam room and asked her the initial questions was quite rude and gruff. Unfortunate, however the doctor and receptionist more than made up for the woman's behavior.


StarStarStarStarStar Sure wish you had a bigger lobby, better wheel chair accessibility.. — 

Sure wish you had a bigger lobby, better wheel chair accessibility...that's a serious drawback, but otherwise *****5 stars!


StarStarStarStarStar  — 

Erin was great, did touch up to hair removal and explained the followup and costs. Thanks!


StarStarStarStarStar It is always a pleasure to visit your office!  — 

It is always a pleasure to visit your office! I feel that I am seeing old friends, and sometimes meeting new friends, as well. And I have great confidence in both Dr. Roberts and Dr. Desai.


StarStarStarStarStar Lovely assistant who took me to the exam room — 

Lovely assistant who took me to the exam room. Dr Desai was late, seemed pressed, humorless and lacking in bedside manor. Perhaps she was having a bad day. I came to her for answers and comfort. I got answers. Her scribe was mute. Laurie on the other hand was wonderful. Clearly patient oriented, caring and knowledgeable.


StarStarStarStarStar My visit was very satisfactory! The staff was kind, caring, and professional — 

My visit was very satisfactory! The staff was kind, caring, and professional. I came to the office to participate in a clinical study, and although the level of my acne did not qualify for the study, I was given tools and information to take positive steps forward in treating my acne. I had a very pleasant experience overall and would recommend NW Dermatology to friends and family!


StarStarStarStarStar Your website shows the directions to your office to be one street short - says to turn on 22nd... — 

Your website shows the directions to your office to be one street short - says to turn on 22nd however you are located nearer to 23rd!


StarStarStarStarStar Outstanding Professionalism — 

I remain overwhelmed at how professional the entire team worked together to meet my needs. This is a five star team.


StarStarStarStarStar I appreciate how the front office reminds me of my appointment, and works with my schedule when I... — 

I appreciate how the front office reminds me of my appointment, and works with my schedule when I make it. I have confidence in the treatment for my condition,


StarStarStarStarStar Extremely satisfied with efficiency of both staff and doctor — 

Extremely satisfied with efficiency of both staff and doctor. I was very comfortable during my visit and happy to finally have a diagnosis.


StarStarStarStarStar Five Star Rating — 

Everything was very timely and staff was very efficient. Explanation from Dr. Dsai was clear and concise. Now will wait to see results of problem. All of this in spite of the fact that I had to cancel my first appointment at the last minute.


StarStarStarStarStar Stephanie (??) At the front was wonderful in every way — 

Stephanie (??) At the front was wonderful in every way. During the actual appointment, every doctor and nurse was professional and super attentive. This was paid out of pocket but I could not be happier about every person that helped me.


StarStarStarStarStar I like the e reminders and appoi — 

I like the e reminders and appoi


StarStarStarStarStar I was disappointed to find out at the pharmacy that a steroid cream prescribed for some eczema was... — 

I was disappointed to find out at the pharmacy that a steroid cream prescribed for some eczema was over $300.00, Opted for an OTC cream


StarStarStarStarStar Would have liked a written summary of the visit.  — 

Would have liked a written summary of the visit.


StarStarStarStarStar My visits wth erin — 

Erin is wonderful. Definitely a 5 star rating


StarStarStarStarStar I was hopping to be evaluated by Dr.Roberts  — 

I was hopping to be evaluated by Dr.Roberts


StarStarStarStarStar The doctor and staff were so personable and kind — 

The doctor and staff were so personable and kind. I had confidence in everyone I met and that interacted with me.


StarStarStarStarStar Everything was great. Receptionist, assistant and the Doctor. Very pleased with my care. — 

Everything was great. Receptionist, assistant and the Doctor. Very pleased with my care.


StarStarStarStarStar I'm glad I finally decided to go to a dermatologist! — 

Everything was great and went well.


StarStarStarStarStar Awesome all the way around! Thank you! Best dermatologist I have ever been to. — 

Awesome all the way around! Thank you! Best dermatologist I have ever been to.


StarStarStarStarStar First of all - I came a day early for my appointment and you fit me in - how great is that!!! ... — 

First of all - I came a day early for my appointment and you fit me in - how great is that!!! Thank you! I have been extremely happy with everyone in your office since the day I first arrived. Your staff is always competent, friendly and full of personality (which I consider a bonus). I LOVE Dr. Desai and will be eternally grateful for her skill, professionalism, kindness, gentleness AND her ultimate ability to find a solution to my problem. I have supreme confidence in her! I would refer anyone your direction, any day!


StarStarStarStarStar Always friendly! So glad Dr Roberts is still there!  — 

Always friendly! So glad Dr Roberts is still there!


StarStarStarStarStar I very much appreciate doctor's attentiveness and that she remembers me from previous visits (I... — 

I very much appreciate doctor's attentiveness and that she remembers me from previous visits (I don't come as often as most, I assume). I feel like I could ask any question and get a straight answer. Much appreciated. Front desk staff is very friendly as are others.


StarStarStarStarStar I was very pleased with the attention I received at my appointment. — 

I was very pleased with the attention I received at my appointment.


StarStarStarStarStar I wish I had been called prior to appointment for laser as I have to be off meds for 10 days... — 

I wish I had been called prior to appointment for laser as I have to be off meds for 10 days prior to laser. Had to reschedule,I could have done that by phone, instead of driving all the way to the office. Dr. Was running behind, quite a bit. Wish we in the waiting room weren't told it was because of a longer than usual lunch meeting! But both laser and Dr. Roberts employees fixed both appointments for me and I'm happy!


StarStarStarStarNo Star There was no one at the front desk when I arrived — 

There was no one at the front desk when I arrived. I did not stand there for more than 5 minutes, but I thought that was odd if they knew they had an appointment arriving at that time. I was told the coupon I was given would make it "free", so today when the pharmacy told me it was $30, I asked them to double check. That took quite the process of them calling, and I called the office to get help. Long story short, that could have been avoided if I was told the coupon MAY waive the cost or depending on insurance, it might help and only be $30. They were surprised at the pharmacy that the instructions for the medicine had not been given to me at the appointment. Of course, I could read the label (apply once a day). However, the pharmacist was having trouble guessing at how much "a gram" would be in foam.


StarStarStarStarStar Dr. Desai — 

I am very pleased with Dr. Desai.


StarStarStarStarNo Star Acne Follow-Up Visit — 

I was given a few options for next steps for treatment resistant acne after 6 months. I left feeling a bit overwhelmed and unsure of what to do next. I would like to have some follow up on the proposed options and the benefits, investment, and risks involved with each.


StarStarStarStarStar The time Keri McKeon spent with me was fair, and more than you expect sometimes from specialists — 

The time Keri McKeon spent with me was fair, and more than you expect sometimes from specialists. Thank you!


StarStarStarStarStar Very professional.I was impressed & pleased. — 

Very professional. I was impressed & pleased.


StarStarStarStarStar Dr. Desai and staff were very professional — 

Dr. Desai and staff were very professional. I left my appointment with all of my questions answered, and I have a clear idea of the plan moving forward. I am glad that I took the leap to establishing dermatologic care at NW Dermatology.


StarStarStarStarStar It's always a pleasure to come to my appointment .Professional and very nice  — 

It's always a pleasure to come to my appointment . Professional and very nice . Clean and beautiful surroundings..


StarStarStarStarStar Suzanne's visit — 

My visit went well. The doctor was very thorough. She quickly burned off the red spots on my nose and it did not hurt. I really liked that she took a small piece of scalp out to have a specialty lab study it. I really would like to know why my extreme hair loss is much worse than either of my parents. My Finnish grandma had tons of hair, but my mom did not. My English grandparents both had thin hair but not as bad as mine. The only problem was where the little surgery was located on my head. It hurt when I laid on my back. Thanks doctor for all u have done for me. Suzanne


StarStarStarStarStar I am very happy with Dr. Roberts and her staff. — 

I am very happy with Dr. Roberts and her staff.


StarStarStarStarStar Excellent service — 

All of my skin problems were addressed.


StarStarNo StarNo StarNo Star Excellent as usual. A great experience in a very confortable seting. — 

Excellent as usual. A great experience in a very confortable seting.


StarStarStarStarStar When I come for my appointments I see Lindsey and she is amazing — 

When I come for my appointments I see Lindsey and she is amazing. Always so personable and friendly and makes me feel comfortable with the procedure. She is so great!


StarStarStarStarStar Everything was excellent. — 

Everything was excellent.


StarStarStarStarStar Keri is wonderful and has been so comforting during a stressful situation for me! The staff is... — 

Keri is wonderful and has been so comforting during a stressful situation for me! The staff is always kind and I have never had to wait more than 5 minutes to go back and get started. I have spread the word about you guys to friends and will continue to do so.


StarStarStarStarStar Please let me know when you have the new equipment to smooth skin above the mouth — 

Please let me know when you have the new equipment to smooth skin above the mouth. One minor suggestion: I purchased some cream, but realized when I was home that I did receive an itemized list of the items, so I did not know how much each item cost.


StarStarStarStarStar Your office is always very professional, helpful and knowledgeable — 

Your office is always very professional, helpful and knowledgeable. I know that when I call my questions are answered and no question is to small. Thank you for taking such good care of your clients.


StarStarStarStarStar The wait time was too long. The receptionist are always very friendly.  — 

The wait time was too long. The receptionist are always very friendly.


StarStarStarStarStar Kerriane was excellent as,always. Professional while like seeing an old friebs — 

Kerriane was excellent as,always. Professional while like seeing an old friend.


StarStarStarStarStar Dr. Roberts is one of the best doctors I've seen — 

Dr. Roberts is one of the best doctors I've seen. She is kind, personable, thorough and an absolute expert in her field. Her medical assistant, Kathy, is just as fantastic! They make a great team.


StarStarStarStarStar The receptionist told me the visit would not be covered because I did not have a referral from my... — 

The receptionist told me the visit would not be covered because I did not have a referral from my primary care physician and that I needed to have them fax in a referral. I told her that was not correct, but she insisted. After calling my primary care dr. I learned I did not need a referral.


StarStarStarStarStar I felt I got the attention I've been seeking for my hair loss issues — 

I felt I got the attention I've been seeking for my hair loss issues. Losing my hair was devastating for me and for months I felt I was the only person who cared.


StarStarStarStarStar Provide cosmetic improvement fee sheets and more detail on procedures offered — 

Provide cosmetic improvement fee sheets and more detail on procedures offered


StarStarStarStarStar I appreciated Dr Desai very much. She got to my issue and wasn't pushy — 

I appreciated Dr Desai very much. She got to my issue and wasn't pushy. She is friendly and easy to be around. I appreciate that very much. I did have to wait quite awhile after the medical assistant left and Dr Desai showed up. That is my only complaint!


StarStarStarStarNo Star My only complaint is the wait time for each appointment is very long, no matter the circumstances — 

My only complaint is the wait time for each appointment is very long, no matter the circumstances. Dr. Roberts is a great physician and comfortable to be around.


StarStarStarStarStar Receptionist is so friendly, and all the nurses too. Keri Mckeon is wonderful — 

Receptionist is so friendly, and all the nurses too. Keri Mckeon is wonderful. She is so patient, and knowledgeable and always answers all my questions.


StarNo StarNo StarNo StarNo Star I waited for an hour before I had to leave and never saw Dr. Roberts — 

I waited for an hour before I had to leave and never saw Dr. Roberts. I have no problem waiting 15-20 min maybe even up to 30 min (I understand how things can run late so I block out an hour for a check up appointment), but an hour is too long to wait for a scheduled appointment. My business is appointment based as well, so I had to leave to meet with a client in order to not be late.


StarStarStarStarStar Every aspect of the appointment was amazing.. — 

Every aspect of the appointment was amazing...Especially the follow up on some insurance issues we are having..I felt heard, supported and cared about ...by my doctor and everyone in the clinic...lucky, lucky me to be with all of you !! Thank you.


StarStarStarStarStar My PA was extremely nice and unassuming! No one acted judgemental or condescending — 

My PA was extremely nice and unassuming! No one acted judgemental or condescending. I was in and out extremely fast. Great experience!


StarStarStarStarNo Star wanted to know causes/reasons  — 

Time with doctor was very short and I didn't understand the reasons why she prescribed the medications. I'm interested in knowing the root causes of my issues and we didn't address any of those.


StarStarStarStarStar We love Kerianne and would follow her almost anywhere — 

We love Kerianne and would follow her almost anywhere. So happy that she found this office because everyone is so nice and friendly.


StarStarStarStarStar I always feel very well taken care of by your excellent staff — 

I always feel very well taken care of by your excellent staff. I am glad to see you are current in what is available regarding new treatments. THANK YOU


StarStarStarStarStar Fast, simple, and told me what I needed to know. Wouldn't change anything — 

Fast, simple, and told me what I needed to know. Wouldn't change anything. Also I liked the artwork. It was weird.


StarStarStarStarStar Your Team Rocked! Thank you for the fast attention and great service. — 

Your Team Rocked! Thank you for the fast attention and great service.


StarStarStarStarStar Excellent — 

Clean, professional and informative. I felt comfortable during my procedure. Everyone was very nice.


StarStarStarStarStar Erin is a delightful, thoughtful and caring professional.  — 

Erin is a delightful, thoughtful and caring professional.


StarStarStarStarStar Good experience — 

I appreciate being able to get an appointment so quickly (next day). Very helpful and friendly staff. Keri was great!


StarStarStarStarStar Staff was wonderful about working me in at the last minute I really appreciate it! — 

Staff was wonderful about working me in at the last minute I really appreciate it!


StarStarStarStarStar My comment is a compliment rather than a criticism — 

My comment is a compliment rather than a criticism. Aside from the excellent medical care, your facilities are the most beautiful and comfortable I have ever seen! I would not know where to begin writing a critique of your services.


StarStarStarStarStar  — 

The office and treatment rooms are very comfortable. Everyone is friendly and takes time with you!!!


StarStarStarStarStar I really didn't have any financial questions at the time, other than whether my provider would pay... — 

I really didn't have any financial questions at the time, other than whether my provider would pay because I have HSA and I don't think this one was considered preventative.


StarStarStarStarStar Gentle and thorough — 

My last visit with Dr. Roberts was one that included trust and confidence. During and after my procedure I was treated with kindness and respect. She made me feel extremely relaxed and diminished any anxiety I had through just her manner and who she innately is. She is such a natural and you can tell she loves what she does without being overbearing in the least. Can't wait to go back. I consider her a wonderful confidant and the results are amazing.


StarStarStarStarStar I appreciate the friendly atmosphere and Dr. Roberts's thoroughness — 

I appreciate the friendly atmosphere and Dr. Roberts's thoroughness. She always gives me her complete attention and speaks to me as an intelligent human being. She may not realize how rare such an experience has become in the medical field.


StarStarStarStarStar Overall great experience — 

Overall great experience. I was a little confused about how to use my medications in conjunction with one another so it would have been helpful to have an instruction sheet explaining all of that. She explained it to me in the office but I forgot most of it when I got home. I really liked how quickly I was able to schedule an appointment. I called Portland Dermatology first but they weren't able to get me in for three weeks! So when I gave you a call and said you could see me the same day I was thrilled! Friendly staff and efficient crew!


StarStarStarStarStar Erin was very accommodating. She spent a lot of time with me answering my questions — 

Erin was very accommodating. She spent a lot of time with me answering my questions. I just stopped by one time and she took her time to talk with me about the laser procedure and then again when I had a scheduled visit for the laser procedure she answered all my questions. I feel very confident in Erin's knowledge and quality of care. Erin offered exceptional customer service! I truly appreciated Erin and the superior customer service she offered to me on many occasions. And I am very pleased with the results after the first laser treatment. Thank you so much Erin!!!!


StarStarStarStarStar Above and beyond my expectations. — 

Above and beyond my expectations.


StarStarStarStarStar I am always very pleased with the excellent care I receive at each visit. — 

I am always very pleased with the excellent care I receive at each visit.


StarStarStarStarStar Excellent Service! — 

Excellent Service! I was impressed with the short wait time and the efficiency of the appointment. I was able to get the procedure done that day. I was also very grateful for the empathy of everyone who was involved when I had a little bit of a panic attach half way through.. Would certainly recommend to all friends/family for any future dermatology needs.


StarStarStarStarStar I love Erin! What a great personality!! She is amazing at her work, friendly and honest — 

I love Erin! What a great personality!! She is amazing at her work, friendly and honest. She has made this vein clean up process so much easier of me!


StarStarStarStarStar The visit was satisfactory however when I got home I noticed I was not given the medication that... — 

The visit was satisfactory however when I got home I noticed I was not given the medication that Dr Desai had given me on a previous visit. On my most recent visit I was given a medication for eczema. I do not have eczema. When I spoke to staff i felt a reluctance to believe me. It was necessary to read off the ingredients. I was told that Dr. Desai would be consulted on Monday and I could come in and switch the medication for the correct one. It seems to me that a prescription medication should be distributed by medical personnel so that such errors do not reoccur.


StarStarStarStarStar I enjoy Dr. Desai and feel confident about her care. — 

I enjoy Dr. Desai and feel confident about her care.


StarStarStarStarStar I'm happy to know that NW Derrmatology is expanding its services and working with the latest... — 

I'm happy to know that NW Derrmatology is expanding its services and working with the latest technology


StarStarStarStarStar I just hope that Dr. Roberts NEVER retires :-)  — 

I just hope that Dr. Roberts NEVER retires :-)


StarStarStarStarStar Janet, Kathy, and team are exceptional!  — 

Janet, Kathy, and team are exceptional!


StarStarStarStarStar Above and Beyond — 

My visit was, what I call, the best kind of medical care. I got in immediately with my appointment as my concerns were urgent. I did not feel pressured during my review,even though I was experiencing shortness of breath. Waiting room time was very short and the MA was kind and empathetic, at the same time very professional. My clinician made me feel heard and acknowledged every issue with clear answers and fantastic diagnostic technique. The degree of change between before and after my visit speaks volumes. My fear and upset at such a trying exacerbation of symptoms was alleviated by a huge margin. Just knowing that the two women really cared and were completely on task to get me on track with my other health care providers, made even my drive home to Vancouver a turnaround in my condition. I am grateful and feel like I received treatment as a whole person. Pamela Luminaire


StarStarStarStarStar