Nevada Eye Care-Cheyenne

An NVISION® Company

Star Star Star Star Star 57 Reviews

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Reviews

StarStarStarStarStar Outstanding staff —    (Patient since 0001)

Very impressed with the customer service I received. Will definitely recommend this doctor to my friends and family.


Reply

Hello George, I am so happy to hear you were impressed with your visit and the care you received. Thank you for the positive recommendation and for choosing NVISION Eye Centers. I appreciate your time and great feedback. -The NVISION Team

StarStarStarStarStar Nevada Eye Care-Cheyenne makes it very easy for... —    (Patient since 2020)

Nevada Eye Care-Cheyenne makes it very easy for all my eye care needs. Always scheduling my appointments when I need them and ensuring that my appointment is on time. The staff is very professional and very efficient


StarStarStarStarStar Great place  —    (Patient since 2020)

My son and I had a great experience at our annual eye exam. I wish I had gotten the name of the young man who helped me. He was awesome,,, friendly and professional.


StarStarStarStarStar arrived early thought i would have to wait ... —    (Patient since 2020)

arrived early thought i would have to wait but was seen almost right away


StarStarStarStarStar Dr. Park is the greatest. He takes time and con... —    (Patient since 2019)

Dr. Park is the greatest. He takes time and concern with his patients and always asks if I have any questions. The staff is very kind and professional and the wait time is minimal.


StarStarStarStarStar Had to wait a long time to see the doctor when ... —    (Patient since 2020)

Had to wait a long time to see the doctor when I had an appointment.


StarStarStarStarNo Star Upon arrival, the woman at reception was pleasa... —    (Patient since 0001)

Upon arrival, the woman at reception was pleasant but appeared to be distracted. After signing in, I was told to take a seat. The appointment time was 2:30 and I had signed in at 2:04. I waited until about 2:40 when I was called to the reception desk and given a number of papers to review and complete. I returned the papers to the person at the desk at about 2:50. and returned to my seat in the reception area. Everyone that had arrived before me and everyone in the reception room had already been called and they had started taken people back that arrived in the second group. When I was finally called, there were only 4 people left in the reception area and when I was finished no other patients were in sight. I don't know what I did to upset the receptionists but the best I can say is that they were treating me like they really disliked me or I just wasn't relevant.


StarStarStarStarStar Retired, Labor Relations Administrator —    (Patient since 0001)

Dr. Park is very thorough and explains the method of treatment. He answers questions respectfully and makes the patient feel at ease. The office staff is pleasant and accommodating. I highly recommend Nevada Eye Care for any optometric needs.


StarNo StarNo StarNo StarNo Star Not Happy with Dr. Paul Casey or front office !! —    (Patient since 2018)

Today I meet with Dr.Casey and he was very rude and impatient . This doctor became very irritated after he tried to slam a contact lense in my eye and I was unable to hold my eye open while he tried.He threw his hands up in the air and told his asst Janae he had no time for this he was to busy and to send in another doctor .This doctor really scares me and after doing a little research he has a couple of malpractice settlements ..Look it up for yourself his license # is 10003


StarStarStarStarStar A Top-Notch Office —    (Patient since 2019)

All members of the staff were friendly and attentive. The waiting area is comfortable with a home-like feeling. Dr. Park was pleasant and thorough. I have been going to the Cheyenne office for three years now and still give it a 5-star rating.


Reply

Hello Ileene. Thank you for the positive review. We are so happy that you feel at home when visiting us. Thanks for choosing NVISION for your eye care needs. -The NVISION Team

StarStarStarStarStar PRK surgery —    (Patient since 2019)

Had PRK surgery, it’s not the same recuperation as laser surgery. Takes a while but totally worth it. Can see far and close. It’s worth the money and time not to have to wear glasses!!


Reply

Hello John. Thank you for your positive review! We are happy to hear that your vision is doing so well! Thanks for choosing NVISION for your eye care needs. -The NVISION Team

StarStarStarStarStar Great Service! —    (Patient since 2020)

I love the service here. The young man who did the majority of my exam was friendly and knowledgeable. I also love that they don't pressure you to get your glasses from them right after the exam is over. In addition, the appointment was on time.


Reply

Hello Anne. Thanks for the kind words and positive review. It is always great to hear that we are treating our patients with the best care possible. Thank you for choosing NVISION for your eye care needs.

StarStarStarStarStar very professional and caring  —    (Patient since 2019)

very professional and caring


Reply

Hello Inken. Thanks for the positive review! We are glad that we were able to meet all your expectations. -The NVISION Team

StarStarStarStarStar Very professional office  —    (Patient since 2020)

Very professional office


Reply

Hello George. Thank you for the kind words. We are glad we meet your expectations and want to thank you for choosing NVISION for your eye care needs. -The NVISION Team

StarStarStarStarStar FABULOUS!!! —    (Patient since 2020)

FANTASTIC Dr's and Staff....so pleased we got to use them to regain our vision! Couldn't be more pleased!!!!


Reply

Hello Peggy. Thanks for the positive review and kind words. Helping patients regain their vision is our top priority! We are glad your experience was fantastic! -The NVISION Team

StarStarStarStarStar Dr. Park is the best —    (Patient since 2019)

I am so thankful for Dr. Park allowing me to see again...


Reply

Hello Michael. Thank you for the kind words about Dr. Park. We are thrilled that your experience was great and, more importantly, that your vision is great! -The NVISION Team

StarStarStarStarStar Commendation —    (Patient since 0001)

The staff at Nevada eye care are very professional and attentative to the needs of their patients . Attendant Pam always greets me with a smile and caring personality.


StarStarStarStarStar Very professional and effic —    (Patient since 2020)

Very professional and efficient


StarStarStarStarStar My first visit —    (Patient since 0001)

My first visit went very well. The staff and doctor were very professional and informative.


StarStarNo StarNo StarNo Star No patient compassion  —    (Patient since 0001)

The ophthalmologist we seen for my son didn’t have very good bedside manner, he talked at me a lot during the visit instead of talking to me and undermined every other Dr we previously seen about my sons condition. This is the first time I’ve ever felt uncomfortable with the information that was given and the way it was directed so I won’t be returning to this office. Patient compassion is important and he displayed none.


StarStarStarStarStar Great staff promt and pleasant  —    (Patient since 2020)

Great staff promt and pleasant


StarStarStarStarStar Very pleased with the visit —    (Patient since 2019)

Very pleased with the visit, office staff and my new doctor. Efficient and very nice.


StarStarStarStarStar Family Affair  —    (Patient since 2020)

Came here originally for an emergency eye issue now my entire family comes here LOVE LOVE LOVE this place


StarStarStarStarStar I always feel cared for and respected by Dr.Cas... —    (Patient since 2018)

I always feel cared for and respected by Dr.Casey, the technicians, and the support staff. Dr.Casey always answers my questions in a way I can fully understand. No matter what the reason for my visit is, I always leave the office feeling a sense of relief.


StarStarStarStarStar Great Dr.'s Great Staff....excellent office and... —    (Patient since 2020)

Great Dr.'s Great Staff....excellent office and the Surgery Center staff was fantastic!!!!


StarStarStarStarNo Star great staff  —    (Patient since 0001)

Although on time appts could improve, the staff is great. Very nice and professional.


StarStarStarStarStar  —    (Patient since 2018)

I had a pleasant experience at this location


StarStarStarStarStar Great and very professional office —    (Patient since 2020)

Wouldn't go anywhere else.


StarStarStarStarStar I give you guys 5 Stars. —    (Patient since 2020)

I give you guys 5 Stars. You were very professional and courteous.


StarStarStarStarStar Dr. Park is great! —    (Patient since 0001)

Dr. Park is great! His staff is excellent.


StarStarStarStarStar The receptionist could have been a little more ... —    (Patient since 0001)

The receptionist could have been a little more friendly and not tell me I had no appointment, and I should leave. I had signed in but it wasn't until I showed her my driver's license did she tell me there were 5 people ahead of me. I think a sorry I just didn't see your name on schedule would have been nice.


StarStarStarStarStar EXCELLENT EXPERIENCE —    (Patient since 2020)

This is an AWESOME practice with very caring Dr.'s and staff. They deserve and A+ rating....


StarNo StarNo StarNo StarNo Star Dr not approved for our medicare supplement ins... —    (Patient since 2018)

Dr not approved for our medicare supplement insurance - was not advised of this prior to arriving at office.


StarStarStarStarStar Excellent eye care from caring professionals.  —    (Patient since 0001)

Excellent eye care from caring professionals.


StarStarStarStarStar Best Eye Care... —    (Patient since 2019)

Very satisfied with Nevada Eye Care. Have been going for approximately 10 years


StarStarStarStarStar Truly an outstanding clinic full of very caring... —    (Patient since 2020)

Truly an outstanding clinic full of very caring people. They are excellent at their job and they are determined to do the right thing for each patient. 100% recommend this clinic !!!


StarStarStarStarStar To be honest I am not pleased with the way this... —    (Patient since 2018)

To be honest I am not pleased with the way this visit went. My son underwent multiple tests including eye drops for dilation only to be told to go to our primary care doctor. I believe we should have been referred elsewhere right away rather than make us go through all of that for nothing, The staff was aware of his age and possible conditions prior to which is what upsets me even more. While mostly everyone was really nice it just felt like we could have been given the appropriate information prior to proceeding with the tests and 2 hour visit not to mention billing my insurance for a visit that literally provided little to no help.


StarStarStarStarStar My dentist in Hawaii did a better job cleaning ... —    (Patient since 2020)

My dentist in Hawaii did a better job cleaning my teeth. He did it himself. The same was true when I lived on the Monterey Peninsula (CA).


StarStarStarStarStar Friendly attentive helpful —    (Patient since 2018)

Friendly attentive helpful


StarStarStarStarStar Professionals  —    (Patient since 2018)

Thank you for your service, Dr. Park and the whole staff were helpful to my vision needs.


StarStarStarStarStar Do not appreciate the meeting to upsell me on l... —    (Patient since 2018)

Do not appreciate the meeting to upsell me on laser surgery for cataracts. Makes the eye clinic ;look like a cheap telemarketing operation.Nvision now seems more profit-oriented than a client service professional fir,


StarStarNo StarNo StarNo Star Your staff was very helpful and professional. H... —    (Patient since 0001)

Your staff was very helpful and professional. However, page 6 of the patient information re: medical vs vision exam, states that refraction fee was $25.00 which is bad enough but upon arrival the cost rose to $50.00. Seniors have enough costs against them without adding a "bait and switch" charge from $25.00 to $50.00. The receptionist removed the original sheet and replaced it with a sheet that states a new higher fee.


Reply

Hi Georgia, thank you for leaving a review! At NVISION, we pride ourselves on providing the best patient care experience from start to finish, and we're thrilled you find our staff helpful and professional. We apologize for the mix up regarding paperwork, and definitely did not mean to deceive! We're glad you brought this up so that we can share your feedback with our center to ensure that all paperwork sent out to patients are up to date. We appreciate you taking the time to share your experience with us!

StarStarStarStarStar Best place with friendly staff —    (Patient since 0001)

Best place with friendly staff


StarStarStarStarNo Star I am very satisfied with the quality of treatm... —    (Patient since 2020)

I am very satisfied with the quality of treatment from the eye care center. The technicians are excellent.


StarStarStarStarStar Greeted politely and treated well. —    (Patient since 0001)

Greeted politely and treated well.


StarStarStarStarStar Dr. Casey is awesome and the facility is staffe... —    (Patient since 0001)

Dr. Casey is awesome and the facility is staffed with extremely professional and friendly people!


StarStarStarStarStar Dr. Stewart Park, Excellent Ophthalmologist  —    (Patient since 0001)

Dr. Park is and excellent ophthalmologist very professional and his staff are also pleasant and professional.


StarStarStarStarStar Thank You —    (Patient since 2019)

Wait time less than 10min. I've seen three different eye doctors there. Dr. Casey has done surgery on my wife's eyes and she is very pleased with the results. Also Dr. Casey has done reviews on my eyes that I haven't decided on. Dr. Parks pulled a rusty metal shaving out of my eye a few years back. ER couldn't do it but he was able to. He came in on his day off Sunday morning to extract piece out of my left eye. Dr. Parks an excellent job. Thank you. Now I'm seeing Kristen Clark OD for exams. A+ on the process. The equipment they use is far more advanced than the other place I went to last year. Plus Kristen Clark understood the issues with my eye injury. Thanks to you all. I can see again!


StarStarStarStarStar The staff and doctors really care about you the... —    (Patient since 0001)

The staff and doctors really care about you there.


StarStarStarStarStar Dr Little took the time to explain my condition... —    (Patient since 2019)

Dr Little took the time to explain my condition and answer all my questions which is very much appreciated!


StarStarStarStarStar Very good care and service.  —    (Patient since 2019)

Very good care and service.


StarStarStarStarStar Visit was conducted in a timely manner - very t... —    (Patient since 2018)

Visit was conducted in a timely manner - very thorough. Dr Casey is a good listener, friendly and well qualified


StarStarStarStarStar Successful PRK surgery —    (Patient since 2021)

Your business practices have always been excellent. I always feel that I am receiving the best eye care at every visit. I want to thank Dr. Casey for giving me great vision agin with the PRK procedure performed on December 21, 2017.


StarStarStarStarStar Was very pleased with my exam and service. —    (Patient since 0001)

Was very pleased with my exm


StarStarStarStarStar My check-up on the status of my cataracts was i... —    (Patient since 2020)

My check-up on the status of my cataracts was it’s usual thorough and professional way.


StarStarStarStarStar Dr Park is the best! —    (Patient since 2020)

Dr Park is very easy to talk to and explains everything in clear and understandable terms. The staff is friendly and efficient! I recommend Dr Park highly.


StarStarStarStarStar Great staff and people friendly —    (Patient since 2020)

Great staff and people friendly