Northern Virginia Doctors of Optometry
539
Reviews
Dr. Linda Miller is the absolute best. I have been seeing her for many years, and have the utmost confidence in her abilities. The technician who administered my eye tests was very patient and pleasant, as was the optician, Cathy, who helped me find my new glasses. I can't say enough great things about the practice.
Jun 9, 2022
Dr Miller is totally professional… totally focused on you as her patient… and super personable. Cathy who handles ordering and fitting glasses is also great.
May 12, 2022
I had an appointment with Dr. Miller on 9 May for 11:00. All I needed was a pressure check which lasted maybe 15 minutes. I got to see her at 12:30, that's an hour and a half. This happens all the time, and I really don't like coming there because of the horrible wait time.
May 10, 2022
I was waiting for a half hour, which is unusual. I needed diagnostic tests and don’t know if they were aware that I was waiting for them. I asked to have my glasses adjusted and don’t know if they were because I am having the same issue with them today. I was pleased once I got in to see my doctor.
May 3, 2022
Everyone is always friendly and helpful, from the front desk to the technicians, optometrists and opticians!
Apr 13, 2022
Excellent service from start to finish!! Very comprehensive exam with explanations and teaching all along the way. Highly recommend NVDO!!
Mar 31, 2022
I was treated very courteouslu and on time. The front office staff was great. The technicians were were very patient and thorough. I thought Dr. Hubert did a fantastic job of handling my needs. He was very competent and considerate.. I look forward to seeing him in the future. (in 5 week) Overall, it was a very pleasant and rewarding experience.. William Yanniello
Mar 30, 2022
My emergency visit was due to a scratched cornea in my right! The doctor was so helpful and eased the pain and prescribed what I needed thanks so much! Helen Hensley
Feb 15, 2022
My eye glasses were broken and needed repair. They were repaired and I was on my way in less than five minutes. Great job!!!
Jan 28, 2022
I apparently came on the busiest day of the week, and I really wish the customer service person who took my appointment would have told me that ahead of time. I was appalled the number of people who came in and just stood, and the number who were in there when I got there. Since it was so busy, I was there way beyond the normal hour it takes to get my eyes checked. Either way, although everyone was masked, one of the staff came out with their nose almost totally exposed, and obviously the staff did not get the CDC note saying the cloth masks don’t work nearly as well as the KN or N 95 masks. Thankfully, those who helped me were masked correctly, but sitting and waiting among people who might not have been vaccinated was very disconcerting (and a reason I did not get my eyes checked before now during Covid). Either way, please give N95 masks to *everyone* who works there, whether they think they’re immunized or not, and please give more time between appointments. There were more people than me who were worried about being in the main waiting area because they walked outside to wait. Otherwise, please remind the doctors to wash their hands properly, maybe wear rubber gloves while touching our faces? Thank you!
Jan 15, 2022
Wonderful, professional, responsive, sensitive to patients needs. Dr. Miller is especially attuned to potential complications that might arise from my treatments as a cancer patient and how they might interact with my vision.
Dec 16, 2021
Really like the focused attention that the team provided to me throughout my visit - from the front and everyone that I met with prior to me appointment with Dr Miller
Dec 12, 2021
Like the doctors and staff - helpful!
Nov 25, 2021
Dr. Miller is caring, professional, skilled and worth driving an hour to see.
Oct 17, 2021
Everyone was welcoming and helpful. Dr. Doan answered all my questions and was very thorough with the exam..
Oct 13, 2021
NoVA EyeDocs is the best! Dr. V and her staff are always thorough, professional, and pleasant. Always looking out for the best outcome for their patients.
Oct 1, 2021
As always, all staff is courteous and efficient.
Sep 6, 2021
Everyone in this office is amazing. I am a new patient but I felt like I've been a patient here for years. Everyone was very personable and helpful during the entire process. The eye technician and my doctor were both very informative during the tests and exam. While I've had my last pair of glasses for two years or so, I've always felt like my eyes are constantly adjusting and that something was just not quite right. Doctor Theodora took the time to get the perfect balance for each eye and informed me that my current set was completely wrong and that is need special types of lenses to get the effect I need for up close and far away. I was also happy to find out that there are lenses that correct astigmatism and I will be getting those too. It feels like everyone is a big family here and I'm excited to be a patient here.
Aug 22, 2021
Doctor is very knowledgeable and also understanding exactly the patient needs
Aug 9, 2021
I've had a lot of eye exams, and I can say the services performed by Northern Virginia Doctors of Optometry far exceed all others. Dr. Schedler is extremely thorough, engaging me in all aspects of the results of the exam. Very personable, caring, knowledgeable, and answered all of my questions. She's truly an asset to the practice. 5 Stars!
Jul 17, 2021
Nice office staff and doctors. Ms Cathy is great with eyeglasses- knows her thing and everything in the store.
Jun 2, 2021
As always, Dr. Doan was very patient and helpful. The front desk and the woman who helped with glasses were equally friendly and very helpful.
May 8, 2021
Everyone at NVDO was friendly and helpful. The staff are professional, the facilities are nice, and good health protocols are observed. It was a pleasure seeing Dr. Doan. The eye exam went smoothly, and she was easy to talk to and very informative.
Apr 28, 2021
Great appointment, as always! Dr. Miller sets the standard for what professional health care should be. Personal, knowledgeable, totally focused on you and always willing to spend as much time as required to meet "your" needs and answer "your" questions. Cathy, the optician I use, is also highly professional, friendly and customer care focused.
Apr 25, 2021
Dr. Richter (?) was wonderful. He explained everything very well.
Mar 25, 2021
The staff are always friendly.
Feb 23, 2021
My appt with Dr V was the most thorough eye appt I have ever had I in my 25 years of getting my eyes checked. I have a health condition that causes some issues with the eyes and she put a specific plan together to help me with my issues. SHe kind, caring and compassionate!
Feb 21, 2021
My family and I have been going to NVDO for over 25 years, even after I moved further away I still go to the Falls Church office. I like all of the staff and Drs. It's so convienent to purchase your glasses /contacts from one place.
Jan 23, 2021
I have been going here for over 25 years, love the personal service received.
Jan 23, 2021
Great exam, superb results,
Jan 23, 2021
Courteous, professional service. COVID reminders were in place.
Jan 15, 2021
Great service I really like how Dr.Kim and her staff took care of our two boys. They do thorough examination and provide best possible treatment. Thanks a lot
Jan 1, 2021
Dr. Kim and the clinical technician were great to work with. They worked quickly and efficiently, were patient for the occasional 'retries' on some of the tests, explained things along the way and clearly answered all questions.
Dec 7, 2020
Another family trip to the eye doctor. I've been coming to the No. Virginia Doctors of Optometry since my worked required me to have safety glasses for the whole team more than 20 years ago. I was so happy with the service, Dr. Doan especially. When my wife and son needed help with eye corrections they both fell in love with Dr. Doan and her through exam and easy manner explanations. This has now become a family outing for the last 10+ years. The staff has been excellent and especially during this COVID-19 every precaution has been above and beyond CDC guide lines.
Dec 1, 2020
Excellent staff and service! Everyone was professional and pleasant to interact with during our visit for a routine exam. Dr. Hubert was amazing with my 14 year old son, who is not always the best at clear communication! We highly recommend the Falls Church office.
Nov 28, 2020
I moved from Arlington to New Mexico six years ago and still come back to Arlington for my annual eye appointment among other things. I have been a Northern Virginia Doctors of Optometry patient for well over twenty years and always got exceptional care. Dr. Doan is great!
Nov 24, 2020
I have been going to the Northern VA Doctors of Optometry for about 20 years and have always seen Dr. Miller. She has been a wonderful eye doctor for my whole family including when my children were young. She was very supportive of my son when needed to start wearing glasses but did not want to wear them at all. I would not want to go anywhere else for eye care.
Oct 29, 2020
Dr. Vroustouris is like "a dog with a bone". She pursued my vision examination until all of her hunches and clinical expertise was satisfied. During my exam, I shared that my mom suffered from glaucoma and she had me sent to one of her other offices to ensure that she got a full picture of my optical nerve And when it looked "different from the typical" she pushed until a variety of test ruled out glaucoma and ruled in a need to be diligent about a small cataract. I appreciated all her work, perseverance, and gentleness. Many thanks to the entire team at Northern Virginia Doctors of Optometry. C Robles-Inman
Oct 3, 2020
Dr. miller is one of the most enjoyable docs that I see professional courteos, answers my questions, and a joy to talk to
Sep 29, 2020
LOVE Dr. Hope Snivley - been going there for over 30 years & always feel like hope - front desk guy was great & lady doing eye pressure exam & people cleaning glasses & measuring are awesome (sorry don't know their name) My husband & I both had appointments back to back it was great - temperature check and masks - it was great. thank you all
Sep 26, 2020
Great doctor!!! And professional staff.
Sep 16, 2020
I've worn glasses for over 50 years so I've seen many optometrists in my time. Dr. "V" has been following me for 13 years and without a doubt, she is the absolute best. She's no nonsense, thorough, empathetic and very professional. I wish all of my healthcare providers were that good.
Sep 12, 2020
I have used NVDO for many years and remain totally impressed with staff's dedication and professionalism. In addition, their response and procedure modifications to the current pandemic made for a stress free visit. They are highly recommended, especially Dr. Doan.
Aug 11, 2020
The entire staff are awesome.
Jun 30, 2020
The facility has state of the art equipment and highly trained and personable technicians and staff. I had a pair of glasses with a broken frame. A screw had broken off inside the frame. The staff member had it repaired before I even completed my preliminary testing. The doctor was efficient, personable and courteous. He answered any questions I had and provided me with an informative evaluation of the condition of my eyesight. All of the required precautions for COVID-19 were taken by this office. I waited outside, as instructed, before I entered. My temperature was taken with a forehead thermometer when I entered and hand sanitizer was provided. All of the staff wore PPE. Nothing about the visit raised safety COVID-19 concerns.
May 27, 2020
I have always recieved great care here for my eyes and have been coming here for years.
Feb 23, 2020
Prompt and courteous service.
Jan 1, 2020
Was able to be seen on short notice. Dr. Vroutsas has been my eye dr. for a year or so. She's been seeing my family longer. Everyone thinks she's terrific, a real asset to NVDO.
Jan 1, 2020
Dr. Miller is always so attentive to my astigmatism issues and the optician was helpful in adjusting my current glasses. Very professional Eye Care.
Dec 4, 2019
My wife originally went to Dr. Sapho Doan because of her low vision problems. it took one visit and I asked if they were taking more new patients and I became a customer. Dr. takes her time with you and explains everything in common terms so that you can understand it. There is no pushing of any products. She suggests things that might help, but that is it. Always answers every question not matter how crazy they may seem. Instead of just saying, "your pictures of back of eye are fine", she pulls them up and shows you that they are OK and explains where there would be problems in certain areas. I am so glad that I found her and this practice.
Nov 15, 2019
Nice service. Like to go to this office because they give great service and are attentive to any needs.
Oct 31, 2019
Excellent service. No rush atmosphere. Love my eye doctor who has been taken care of me forever.
Oct 27, 2019
Everyone on the team was terrific! And the icing on the cake is the exceptional talent, skill, and ability of Dr. Miller!
Oct 9, 2019
Excellent eye exam. Very friendly and positive staff. They took their time and made sure that I was comfortable throughout the exam.
Sep 20, 2019
You all are great. On time, polite, respectful. Dr Miller is not just competent but so nice and easy to work with. She is a real person not a fuzzy , know it all Dr. A five star visit.
Sep 18, 2019
Dr. Kim was Excellant. Best eye exam experience I have ever had. !!!!
Aug 30, 2019
Professional, caring and encouraging service from a great team. Our family has benefitted from their superb and always up to date care for decades.
Aug 29, 2019
Such a professional and modern office. They have ultra up-to-date machines to test everything - no more eye dilating either - all digital!
Jul 30, 2019
Northern Virginia Doctors of Optometry located in Falls Church VA are outstanding. From Customer Service, to caring staff they are true professionals. Their Doctors are really top of the line and go out of their way to help with your vision problems and quick to refer you to specialists when your vision issues exceed their capability and follow up to make sure your issues are addressed and corrected.
Jul 24, 2019
I was very pleased during the visit with Dr Sapho Doan, Alladin, Briana and Sally!
Jul 24, 2019
We were running late for our appointment due to traffic and the staff was extremely helpful and accommodating. Also LOVE Dr. Snively. She really knows her stuff!
Jun 14, 2019
Dr. Linda Miller is absolutely my favorite doctor out there. She is not just great at her job, but also kind, funny, and thoughtful. Could not recommend her more! The office is also conveniently located, the staff are efficient, and the space is clean.
May 9, 2019
I have been a patient of Northern Virginia Doctors of Optometry for over 25 years, most of that time with Dr. Linda Miller. Dr. Miller, the technicians, and the office staff provide excellent service and take the time to review changes in my vision and medical conditions, as well as how my vision affects my profession and everday personal life. The optical shop has a wide selection of glasses, including my personal favorite Maui Jim sunglass line.
May 5, 2019
I m from the DMV & you don’t get quality work from beautiful people anymore! The attitude is welcoming & pleasant! The work is quality. These people can never be replace. Replace the outside world. 5 stars plus for northern va. doctors of optometry. I found truth, happiness & the very helpful way. Janis!
Apr 13, 2019
Thank you for a quality, prompt and highly professional eyes check up. This is how it was yesterday and last year and before that, and how I expect to be in the future. Again, thank you, Dr. Doan and team!
Mar 13, 2019
Everyone is very exceptional from the time you walk in the front door to the time you walk out. All are polite, courteous and treat you as a friend as opposed to a patient. Dr. Doan has been my husband's and my Dr. for awhile now. No Dr. appointment most of the time is an enjoyable experience, however, when it's time to have an appointment with Dr. Doan you know you are getting a Dr. that cares about you. She considers all the aspects of your visit, not only from the eye point of view but from the overall health of you. She takes her time, explains in detail what is going on with your vision, what to expect if something doesn't seem right to her, etc. She is more than a excellent Dr. of Optometry (OD) she is a great friend. We go to the office in Falls Church, Va, Graham Park Plaza
Feb 14, 2019
Dr Doan is the consummate professional. Friendly, efficient, knowledgeable and genuinely interested in her patients health and quality of life. I wholeheartedly recommend her and her staff, especially her technician Nicole. Front office staff also excellent.
Jan 8, 2019
I was very pleased with my visit. Everyone from the receptionist through to the optician was pleasant and skilled. Dr V is exceptionally thorough. Her clinical assistant is very friendly and put me at ease for the visit. The optician found the perfect frames for me although I tried about 50 to see that her choices were perfect. She was both honest and tactful about any unsuitable frames. I commend the new interest in working with the client insurance.
Dec 30, 2018
Great service and very professional.
Nov 8, 2018
Friendly caring professionals from those at the reception desk, to the doctor who examined my eyes, and the person who helped me purchase the right pair of eyeglasses. These all made my appointment at NVDO a pleasant experience. I highly recommend them!
Nov 3, 2018
Always great. Dr. V. is superb. Nicole was awesome.
Nov 3, 2018
I have been going to NVDO’s Annandale/Arlington office for several years now and have never had a bad experience. I’ve worked with a number of the Opticians and each one has been competent and personable. The office staff and optical technicians are competent, professional, and helpful. Everyone has a good attitude. Good place. I recommend it highly.
Oct 23, 2018
I have been seeing Dr. Hope Snively for more than 30 years and appreciate her professionalism and caring nature.
Aug 29, 2018
I has a great experience at Northern Virginia Doctors of Optometry. The staff was very nice and helpful, and customer service went smoothly for me.
Aug 27, 2018
As always, I was impressed with the professionalism and courtesy of the entire staff.
Aug 25, 2018
My family loves Dr. Snively and we have been trusting our eye care to her for 25 years. She keeps track of us and refers us to specialists when needed. The whole office / technicians are good, but it all centers around Dr. Snively. We drive 50 miles just to see her.
Aug 25, 2018
Dr. Snyder did a good job reviewing my partially Corrective Lens prescription and found no real change to retain License. Tested for eye pressure and no problem yet. Dr. Snyder is always thorough. Core problem of Cone deficiency waiting on major Technical breakthrough.
Aug 24, 2018
We have been seeing Dr Snyder for over 35 years and actually travel from Rehoboth Beach to Falls Church to see him every summer! He is extremely thorough, professional and personable as well as his staff!!! Best eye doc ever!
Aug 24, 2018
The Northern Virginia Doctors of Optometry's Dr. Linda Miller and her staff have been my 1st choice for eye care for over 20 years. Dr. Miller is an excellent diagnostician for all eye issues. Her staff is efficient & professional, as well as so very welcoming every time I arrive at the office. I plan to stick with them!
Aug 16, 2018
We've been using Northern Virginia Doctors of Optometry for the last 3 years and have received nothing but the best care and treatment from our doctor (Dr. V) and the staff. A coworker of my wife's recommended Dr. V. out of the Crystal city office to us and she has been the best. I had a detached retina in my left eye 18 years ago and I've received the best treatment I could imagine. Their Fairfax office Friday hours are great for our off Fridays.
Aug 12, 2018
Great and expedient service. Easy to book online. Nice selection of glasses. Professional and competent doctors and opticians. Loved that I could go on a Saturday so I didn’t have to take time off work! Will continue with them.
Aug 11, 2018
Amazing experience at NVDO. I have a thyroid condition that my doctor was well informed about and ran more necessary testing that I have never received before. The doctor was thorough and the staff was friendly.
Aug 3, 2018
This is my second or third time I see this Doctor, I was very satisfied with his work.
Jul 31, 2018
I and my family have worked with Northern VA Doctors of Optometry for decades. My visits are with Dr. Snyder or Dr. Miller. My last visit was with Dr. Miller who always is friendly, professional, knowledgeable and thorough.
Jul 22, 2018
Clean, well organized, welcoming environment. Competent staff with pleasant personalities.
Jul 22, 2018
Great visit as always for my mother and myself.
Jul 19, 2018
My husband likes Dr Sneider s etiquette / staff
Jul 19, 2018
My appointment was easy to schedule. The tech that conducted the tests was informative and quick. As usual, I was promptly seen by Dr Snyder. His testing was thorough and he advised me as to the results of the tests taken. As I required new lenses, the tech Benjamin was very responsive to my requirements and went out of his way to fit my requirements. Thanks to all!
Jul 17, 2018
Outstanding experience as usual
Jul 17, 2018
my appointment was for 2:40 and at 3:35 when i was still waiting to see a doctor, i left. i have never felt quite so unimportant, ignored and disrespected. there was no communication that the doctor was running late, nor was i given an option to reschedule instead of wait.
Jul 14, 2018
My appointment was fine. The Dr took me on time and was very helpful and informative regarding the questions I had . I am very satisfied with the office personnel. All are very friendly and helpful.
Jul 11, 2018
Great place for a regular eye exam and glasses. NVDO are also great if you have a sudden eye problem really responsive and helpful.
Jul 10, 2018
Dr. Kim was so sweet and caring. I am actually not the biggest fan of going to any doctor. She quickly wiped away any uneasiness I was feeling!
Jul 4, 2018
I've been a patient with Northern VA Docs of Optometry for at least 18 years now and have excellent service every time I visit. Front Desk staff is knowledgeable, helpful, polite and friendly. The techs are the best as are the doctors. Well established practice with honest reputable services. Thanks NOVA Docs of Optometry!
Jun 30, 2018
I've been coming to Dr. Doan for many years and am so impressed by her professional and friendly manner and her great knowledge. Office staff is efficient and pleasant.
Jun 27, 2018
During the time to make appointment, clearly said my son need exam for overnight contact lens and get new pair of contact lens. Our insurance is accepted. When arrived, we were told you could not prescript it because you needed previous prescription and could not use existing lens. No one told us to bring it. Plus we need pay thousands dollars to have lens from manufacturer you use. We payed hundred dollars for nothing. Can not imagine patient has been treated like this.
Jun 12, 2018
Dr. Kim took the time to understand what was going on with my eyesight and recommend a course of action based on my life.
Jun 10, 2018
Dr. B is great and so is his staff! Everyone is very friendly and thorough. The office is clean, easy to get to and parking is always easy to find.
Jun 5, 2018
Team was very professional and explained my options thoroughly.
Jun 3, 2018
I was very pleased with my appointment a couple days ago. The technician that ran tests with me was proficient, kind, patient, and knowledgable. Dr. Snively was also very careful to check my eyes well and interpret the test results clearly for me. Thanks!
Jun 1, 2018
Been a patient over 20 years. Always outstanding service, attentiveness and care by the team and Dr. Snively.
May 31, 2018
Is there an Eye Doctor's office that is better? None that I can see. (pun intended)
May 14, 2018
I felt like I had a through eye exam and everyone was nice and caring! I will definitely make this my primary eye doctor thank you!!
May 12, 2018
I typically find eye exams very frustrating because of some difficulty with my vision that I've had my life. But Dr. Kim and the rest of the staff were very patient and understanding with me and let me take as much time as I needed. The office was clean and bright and easily accessible. The optometry tech was very knowledgeable about my insurance plan and helpful in choosing a new frame and options.
May 11, 2018
i was very pleased with this appointment. the exam was very thorough and the staff very pleasant. very clean office etc. doctor Miller was wonderful and a real pleasure highy recommend.
May 5, 2018
Professional, thorough and pleasant to deal with
May 3, 2018
Doctor Miller is awesome, and I trust her, and she goes above and beyond to make sure my eyes are in the best health they can be.
May 3, 2018
Dr Miller saw me for the treatment of an emergency. I am a travel nurse and don't have a regular OD in this area. She saw me as a walk in, listened to my issue (I have a chronic problem with corneal abrasions), made sure that I was comfortable and treated my problem. I will definitely go back again if I need further assistance.
May 2, 2018
Dr. KIM is so wonderful she made me feel so relaxed and informed me of my symptoms I'm so glad I went to her office . The staff was so kind.
Apr 29, 2018
A very professional experience.
Apr 28, 2018
I have not had an eye exam for quite some time, because vision is not included in my insurance. Knowing I had to pay out-of-pocket, I came there thinking I had a clear understanding of what my charges would be. I was told again before my exam what the cost would be for my exam. During the exam I was offered the opportunity for $39 more to use the machine to see behind my eye in lieu of dilation, which I opted to do. However, when I checked out I suddenly had an extra 100+ dollars for a “contact fitting.” I asked the woman at the front desk to explain this, and she was not able to tell me anything. I am confused about what part of my exam this was. Was it when the doctor got a pair of contacts for me and told me to put them in, despite me telling him I already brought my own? After my exam, the doctor told me my contact lens prescription that I had been using was fine, and the contacts I was already using were fine. I am confused about what this “contact lens fitting” actually was. Never did anyone ask me if I wanted a fitting or was I made aware that I needed a fitting or that it would cost an extra 100+ dollars. I feel as though I was unfairly charged. This is not a good way of doing business. It is misleading and wrong. I would not recommend your practice as a result. It is unfortunate, because I felt as though the exam was thorough, and my glasses selection was a positive experience.
Apr 23, 2018
I had a great experience! The staff were all very friendly and explained what my plan covered before I even saw the doctor so I knew exactly what to expect. Dr. Kim is the best! We discussed the issues I've been having with my current contact lens and she solved all of my problems! Next came my glasses. The optomitrist was so helpfull and patient with me. These folks care, and they make sure you know it. Well done!
Apr 21, 2018
Dr Miller is very friendly and answered all my questions to my satisfaction. Cathy was excellent in helping me pick out a new set of glasses and saved me a lot of money in the process.
Apr 21, 2018
Great staff & very nice & clean office. The exam experience was comfortable & I feel very comfortable calling the my optometrist.
Apr 20, 2018
Great service. If you are having a problem, they work with you to try and see you right away and always have a solution (or possible solution). I recommend this place. They have at least one location that has some hours not within normal business hours.
Apr 19, 2018
I couldn't have been more pleased with every interaction I had at NVDO. From the receptionists to the technician to the doctor to the very helpful person who helped me pick out just the right glasses, everyone was friendly and efficient.
Apr 18, 2018
It's a professional operation all the way around. They efficiently performed my per-appointment tests so when I met with the doctor she was ready for me. Over the many years I've been a patient there they have always worked closely with me to satisfy my needs. I highly recommend the Northern Virginia Doctors of Optometry.
Apr 15, 2018
I was very happy to find such great care so close to home. The location is convenient, there is a lot of parking, and everyone who works there is committed to excellent customer service. I truly could not be happier with my choice to visit.
Apr 14, 2018
Always nervous as I enter the office for my eye checkup, I was immediately put at ease by Carla the technician who performed the tests prior to seeing the good doctor. Dr. Vroustouris never disappoints in her ability to take exceptional care of my eyes. Rounding up with Kathy who reigns me in and helps me select the best eyewear for me.
Apr 6, 2018
The staff at Northern Virginia Doctors of Optometry is excellent. The clinical technician that does the testing for glaucoma and other eye issues was wonderful and gets you through with ease. The eye doctor is knowledgeable and friendly. She really cares about her patients.
Apr 4, 2018
As always, everyone was very friendly and welcoming. Dr. Snyder always listens to our concerns, taking the time to discuss treatment options in terms we can understand. More importantly, his support does not stop with our eye exam, as he makes himself available to us to ensure we are receiving the support we need for more advanced procedures.
Apr 2, 2018
great staff, excellent Doctor
Apr 1, 2018
I have been a patient of Dr Snyder's since the very beginning of his practice. Obviously, I am very happy with him, or I would not still be coming there .
Mar 29, 2018
Great Office and Wonderful docs and staff
Mar 29, 2018
All the staff at the office was friendly, knowledgeable and helpful.
Mar 28, 2018
My annual exam went very well at Northern Virginia Doctors of Optometry. Everyone was friendly, helpful and efficient. The doctor is very experienced and explained everything as the exam went along.
Mar 28, 2018
I have never been to a hearing doctor's office that was so efficient and up to date. The doctor an the two assistants who did my examination were very thorough. Many thanks, Donna Lathe
Mar 21, 2018
Problem that I was having was solved without great expense. I have nothing but praise for the level of customer support.
Mar 20, 2018
Thank you to the optometrist that saw me. I really appreciate her taking the time to work with me. The staff is always so friendly. The sales lady that helped my husband and I was great. I will definitely and do recommend coming there for glasses. It sure beats going to the place I went before coming to you guys. Thank you, thank you, thank you. Kimberly Ross, David Bergman
Mar 19, 2018
Always great experience and Dr. V is always very thorough.
Mar 15, 2018
Staff was very pleasant and thorough. Dr. Doan is knowledgeable and in her field.
Mar 13, 2018
I am always impressed by Dr. Miller. She is always friendly and professional. She is knowledgeable at what she does and takes the time to explain things with you.
Mar 11, 2018
Dr. Miller is cheerful and concise. She alerted me to an eyelid droop which led to successful surgery this year. Her clinicians are very well suited to the brisk but thorough exam including my retinal scans for signs of diabetic damage. Everyone is careful to explain procedures and listen to all concerns. It is pleasant not to have my eyes dilated, as the office has the newest equipment.
Mar 8, 2018
As always, Dr. Miller gave a thorough examination and interviewed me about any problems I was experiencing with my eyes. A very comfortable experience.
Mar 7, 2018
Doctor had a good sense of humor
Mar 7, 2018
The staff at NVDO are all very kind and helpful. Eye exams prior to seeing the doctor were conducted throughly and with regard to my comfort. Dr. Miller was also very thorough and takes her time to hear any concerns, explain results and discuss recommendations. Once given an updated prescription, I was quickly helped by staff to select glasses and process request. There was very little waiting time in the overall process. This has been my experience with this office on a regular basis! Thank you!
Mar 1, 2018
This office provided excellent service. I give this office a 5 star rating.
Feb 27, 2018
Dr. V has provided me with great care for 25 years
Feb 26, 2018
I called and managed to get an appointment straight away. The staff from the receptionist, the technician, through to Dr Vroustouris offered excellent customer service. I'm new to the area but I feel I've found my permanent optometrist.
Feb 26, 2018
I have been going to Northern VA Doctors for17 years. I would recommend them highly
Feb 23, 2018
It was easy to make a last minute appointment and the thoroughness of my exam was terrific. I'm a college student who goes to school out of state and they even fit my frames so they can mail the finished glasses directly to my house. Once they arrive, I can just grab and go. In selecting lens, they paid attention to how I use my eyes in different environments - lab, classes, driving, computer and cell phone screens - and made recommendations. They also made the most of my health insurance discounts on prices that were already very reasonable. Thanks, NVDO!
Feb 19, 2018
Dr. Kim and the whole staff was very professional and respectful.
Feb 16, 2018
Always love my appointments!!!
Feb 14, 2018
I have absolutely nothing but praise to offer. From office staff, clinical staff, and doctors each is an asset. In addition to the quality care I receive, each and every time, they are aware of the financial burden an appointment can have and seem to do all they can to help those of us paying out of pocket.
Feb 13, 2018
Dr. Miller and the entire staff were great!
Feb 10, 2018
I really like Dr V. She is forthright and really listens.
Feb 8, 2018
Dr. Alicia Kim is an excellent doctor, thorough, patient, and trained on current technology. She is a great listener. A trusted provider for our family.
Feb 6, 2018
Pleasant staff, great techs and doctors.
Feb 2, 2018
Dr. Doan is always fantastic, professional, and personable. Kelsey, the technician, was excellent with my children!
Jan 24, 2018
Always a good experience. Dr. Miller is thorough and professional. Their eye glass professionals making the glasses are top notch also. I've gotten many pairs of glasses made here and they are always done correctly and pretty quickly.
Jan 18, 2018
Incredibly friendly and helpful staff.
Jan 13, 2018
This was the easiest and most pleasant visit to the optometrists in years - even among other NVDO locations. First, they put me on a waiting list for a late notice visit and then five minutes later called me back with an opening. I felt that they went out of their way to be accommodating. Dr. Vroustouris was outstanding - walked me through all of my questions thoroughly and in detail. She was not in a rush. That kind of bed(chair)-side manner is what patients look for in a provider! The woman at the front desk was especially helpful too. She took her time to help me understand what my eye care benefit provided and what I would be responsible for so that there were no surprises when I returned to the front desk for checkout and payment. Avoiding surprises is paramount from my perspective. The providers and staff at the Falls Church NVDO location were outstanding.
Jan 2, 2018
Convenient and great service
Dec 29, 2017
I've always found the staff helpful and my Doctor V is very knowledgeable and "leaves no stone unturned" in pursuit of my vision health. I unfortunately had to leave the practice because of a lack of insurance coverage, and would not have done so, given other choices. Great Team.
Dec 23, 2017
This a great place to come for your services. The pla ce is very neat y and the attention is unique in many ways. I certainly recommend it.
Dec 20, 2017
As alway, everyone was very professional and efficient
Dec 19, 2017
As typically, all went exceedingly well.
Dec 14, 2017
Dr V was great. Everyone was friendly and professional.
Dec 7, 2017
Excellent care and service!
Dec 6, 2017
had a great experience here would definitely recommend!
Dec 5, 2017
The care provided by Dr. Doan was outstanding!
Nov 29, 2017
Latest Technology, Caring Service
Nov 27, 2017
As usual, I had a pleasant exam with the team. I've been going to one branch or another for more than 20 years. I appreciate that they combine automated tests with personal ones... e.g. prescreening the back of by eye rather than dialating right away. Everyone on the team is pleasant and thorough.
Nov 27, 2017
I’ve been seeing Dr. Snyder for over 30 years now. His office has sprung into the digital age and it’s easy to make an appointment online. I even went back and forth with his team by email to change dates. This is so much more convenient than old school calling their office for everything.
Nov 25, 2017
Great service on short notice. Called in morning due to an eye infection. Got an early afternoon appointment. Doctor examined eye, ordered medicine from my pharmacy, and got me out the door in relatively short order.
Nov 23, 2017
Eye irritation I inadvertantly got and was given a prompt appointment.
Nov 20, 2017
Everyone at the Northern Virginia Doctors of Optometry make you feel welcome and at ease. I have seen two of the doctors and their caring and concern for my eye health is second to none!
Nov 18, 2017
I am a long time patient & always appreciate the wonderful friendly and professional care. Dr. Miller is my favorite Doctor! I always recommend your practice to family and friends. Keep it up!
Nov 18, 2017
Terrific treatment at this office
Nov 17, 2017
Excellent service by intake, tech, doctor and one fitting the glasses.
Nov 8, 2017
Dr. Bhalani is the best, he understands and can fit difficult eyes (cornea transplant with cataract). He is thorough, accurate, discusses options in detail, doesn't try to oversell but provides accurate information so one can make an informed decision. When another doctor there told my wife that was the best they could do he saw her and got her contacts that work and work well. We are both so very happy that we are able to see him.
Nov 7, 2017
Dr Kim is a great optometrist. Excellent patient-physician communication. The technician who performed the pre-work-up was also very positive, very upbeat.
Nov 7, 2017
The beginning of my visit was just fine. I got checked in and the clinical technician was phenomenally nice. I unfortunately cannot remember her name. I understand my appointment was at 5:10pm on a Friday night, but if the doctors do not want to work that long then don't accept appointments that late on a Friday night. The entire visit with the doctor I was seeing felt rushed and uncomfortable. She kept speaking to me so fast and would stop in the middle of a thought and ask me if I follow like I was an idiot even though she was the one that was rushing the conversation. I felt very belittled. I finally got her to slow down and explain to me in greater detail what she was saying to me when I had to ask her on a step by step basis. It got even worse when we finished the eye exam and she took me out to meet with the Optician. I was with the Optician maybe 10-15 minutes and then went to check out. I asked the front desk lady for my prescription that the doctor literally just took. BUT SHE HAD ALREADY LEFT FOR THE DAY AND THEREFORE COUDN'T SIGN THE PRESCRIPTION. What the heck?! I thought it was so rude and a terrible customer service experience. Don't leave while your patient is still there and you are still open for business. So my frustration lies with the doctor and the timing. Please don't say you are open until 6pm and take an appointment at 5:10pm if you cannot professionally service all customers the same. I had to go back the next day and get my prescription which was very inconvenient. Needless to say I will find another eye doctor in the area.
Nov 5, 2017
Very helpful prompt courteous caring and excellent at explaining and taking my questions!
Oct 28, 2017
Northern Virginia Doctors of Optometry are always helpful, professional and I would recommend to anyone. I see Dr. Snively and she is smart, thorough and always professional yet fun to talk with.
Oct 28, 2017
Great experience beginning to end! I got a next day appointment, saw Dr. Miller and left one and a half hours later having been fitted for glasses. I can't wait to be able to see what I've been missing! Thank you Dr. Miller and staff at Northern Virginia Doctors of Optometry.
Oct 26, 2017
My wife and I both see Dr. Sapho Doan for our eye exams. She takes her time, explains everything and will re-explain it if you don't understand. The lady that does the pictures and tests before you see the doctor is very professional, yet personable, so the process is more like meeting with an old friend than an exam or bunch of tests. There is never any push to buy products from their store, so if you know you are going somewhere else, it's not a problem. My visits over the past couple of years have always been a pleasant experience.
Oct 25, 2017
I've been coming here for decades and the service is always excellent.
Oct 16, 2017
Absolutely loved Dr. Vroustouris and her wonderful staff. Hopeful her plan to deal with my chronic red eyes will work.
Oct 16, 2017
I have been going to NDVO for many years and have never been disappointed...Dr. V and the entire support staff are fabulous...very professional and yet friendly and extremely helpful! I couldn't wish for better care!
Oct 14, 2017
My experience in Northern Virginia Doctors of Optometry was a great experience. All the staff is very warming, courtest and professional.
Oct 13, 2017
Friendly, professional and fast yet thorough!
Oct 11, 2017
Great service, as always, and love Dr. Doan!
Oct 11, 2017
Before I met Dr. Kim, I was worried about getting my refractions done by someone new to me. (I had been seeing Dr. Bloom for years.) But in only a very short while, I could "see" (no pun intended) that I had nothing to worry about. Dr. Kim is wildly smart and skilled, very kind and gentle, and has a wonderful, peaceable aura. She is EXCELLENT! So now I'm not worried anymore. THANK YOU!
Oct 10, 2017
I don't recall the woman's name at the front desk when I came in for my appointment, but she was professional and friendly. Of course, I always enjoy seeing Dr. Miller. She is the reason that I keep coming back. Candace Farstad
Oct 6, 2017
Dr. Miller is an exceptional eye doctor!
Oct 5, 2017
i have been a patient of Dr. Snively for many any years. service is always top notch.
Oct 5, 2017
Great Doctor and excellent appointment All aspects very professional. I will return. Thank you, Jim kanouse
Oct 4, 2017
Dr Miller and staff provide excellent service
Oct 4, 2017
Timely, professional, welcoming and friendly service.
Sep 29, 2017
From the time I walked in the door to the time a I left the staff was nothing but professional. Thanks for the great experience.
Sep 22, 2017
I have been seeing Dr. Vroustoris for many years. She is an excellent optometrist--thorough, knowledgeable, and clear about when to refer to an ophthalmologist. She explains options without an agenda and follows up on any concerns. The opticians are also excellent. They're helpful and provide ongoing eyeglass care without charge.
Sep 21, 2017
I have been a patient with Dr. Vroustouris for about 17 years. She is a wonderful and caring doctor. I always receive top care! I won't go anywhere else!
Sep 16, 2017
Thanks for taking a former patient promptly. This was an emergency appointment that happened when we were in the Alexandria area. As a former satisfied patient of Dr, Snyder, I called with the emergency and was promptly taken. Results were very good as it was determined that it was not a serious medical condition, but one that did warrant the emergency call, as it could have been serious. Thanks to Dr. Hope Snively for the professional care and full explanation of the situation, and to the professional service provided by the staff, from reception to technicians. I strongly recommend the doctors and staff at Northern Virginia Doctors of Optometry,
Sep 14, 2017
I have been a customer at the Falls Church location for a number of years. I have always received good service and thorough examinations. I've purchased glasses here several times and have been quite satisfied with all of them. The doctors and everyone else are professional, nice and a pleasure to work with on my eye care.
Sep 7, 2017
Great staff, were able to see me quickly. A little hard to find sometimes, it's in the Giant shopping center, at the far end near the Subway.
Sep 6, 2017
NVDO has been our optometry place of choice for over 20 years. They continue to provide great service, the support staff is professional and helpful, and the doctors are the best.
Aug 31, 2017
Dr. Miller is the best. She specifically asks what my concerns are, what I need, and what I want. She addresses my eyesight, its changes, and the several options I have for treatment. She is interested in how those treatments work with my lifestyle. She is thorough and professional, funny, with a great bedside manner.
Aug 30, 2017
Always a pleasure. Visits are easy and efficient.
Aug 29, 2017
Everyone was very pleasant, knowledgeable, all the equipment seemed high tech. It was a nice experience from beginning to end. I would highly recommend!!
Aug 28, 2017
Good visit. Give Dr. LINDA MILLER a payraise!!!!!!
Aug 27, 2017
Very friendly and efficient staff. They tell you your options without the hard sell. I felt very well taken care of.
Aug 25, 2017
Great visit. We appreciate the personal approach and prompt service.
Aug 19, 2017
I enjoy coming to see Dr. Bhalani. Staff is always very courteous and their hours of operation are very accommodating to my work schedule.
Aug 15, 2017
My second visit was as good as my first.
Aug 9, 2017
Dr. Harry Snyder has been my Optometrist for almost 25 years and I have received excellent care.
Aug 8, 2017
Great experience. Dr. Snyder is always excellent and provides details beyond expectation.
Aug 8, 2017
It is very friendly place. The doctor and staff were great. They send me in on time.
Jul 31, 2017
All I have to say is that Dr. V is the best! If the rest of the doctors in the practice are as attentive as she is and I'm sure they are, you couldn't be in better hands. They have the latest technology and everyone in the office (Crystal City & Falls Church) is very nice and helpful.
Jul 30, 2017
Dr. Vroustouris and her staff were amazing!
Jul 28, 2017
Dr. Vroustouris was great, as always. Careful, efficient and frank. Her trusted care is greatly appreciated.
Jul 22, 2017
Harry Snyder is the best!!! Knowledgeable, caring, practical and supported by state of the art technology!!
Jul 14, 2017
Everything went very well. My son has a severe astigmatism and there is a promising contact lens for him that we are excited about.
Jul 14, 2017
Dr. Snively is the best. We wouldn't go to any other doctor. She is thorough and professional. We completely trust her. She makes sure we understand any eye issues, and gives us excellent recommendations for other doctors.
Jul 13, 2017
I have been Dr Doan's patient for many years. She was so professional and personable during my first visit, it seemed impossible for her to get any better. Yet she has defied the impossible during every visit since. I cannot recommend her and her very diligent and courteous staff (especially Kelsey) any higher.
Jul 3, 2017
Thorough examination, extensive review, strict follow through. I drive in three hours from Delaware to see Dr. Miller. She remembers all of my personal eye concerns and knows exactly what exam pieces to focus on.
Jul 1, 2017
I am visiting the US for the first time. I live in Indonesia. I've been to eye doctors in Indonesia and they do not compare both in technology and expertise. Dr . Vroustouris was outstanding. She treated me with respect and was able to communicate with me effectively as my command of English is somewhat limited. Dr. V didn't rush and explained everything to me. I highly recommend Dr. and her staff.
Jul 1, 2017
As a new patient I was made to feel comfortable and was impressed with the modern optometrical accutrements employed by the technicians and doctors. I had a real feeling that the NVDO really cared about my vision.
Jun 28, 2017
Loved Dr. Vroustouris especially after having Dr. Galiani after so many years.
Jun 23, 2017
I have been making appointments here for two decades and if all my and my spouse's medical providers, they stand above medically and profesdionslly.
Jun 23, 2017
Always appreciate efficiency so I as the customer aren't left waiting but seen promptly.
Jun 22, 2017
Superb experience at No. VA Doctor's of Optometry
Jun 14, 2017
Wonderful, courteous, professional, knowledgeable service as always.
Jun 13, 2017
This practice, top to bottom, is always a pleasure: efficient, professional, and unfailingly expert.
Jun 8, 2017
I've been going to Northern Virginia Doctors of Optometry for close to 20 years and have been very pleased with their knowledge and their service.
Jun 8, 2017
Excellent in case all areas.
May 25, 2017
The support staff is very welcoming, efficient and courteous. My doctor - Dr. Miller is spot on and very knowledgeable.
May 25, 2017
As usual, Dr V and her staff were outstanding. Very professional, knowledgable and truly interested in the patient.
May 19, 2017
I'm always pleased with my visits to your ofc. I was very happy that I could get in to see Dr. Doan without having to wait for a later date, since I was very stressed about my eyesite. Dr Doan is a very good eye doctor. I also like the services outside of the office with Dennis (adjusting glasses).
May 17, 2017
The optometrists and opticians are phenomenal but the whole experience is negative because the front desk staff are unfriendly and inefficient.
May 16, 2017
It would be nice if you accepted CareFirst Insurance. I like Dr. Doan and would like to continue seeing her, but paying out of pocket does not make sense.
May 16, 2017
Dr. Doan has consistently provided excellent eye care for our family for years and the quality of her care remains high year after year. She has carefully guided us through our exams and provided sound recommendations regarding our eye care (as well as glasses, contacts, and LASIK procedure). The office continues to keep pace with the latest technologies and innovations, and the staff and technicians remain friendly and helpful. In a time where services diminish quickly and quality services are difficult to find or maintain, I remain extremely pleased with Dr. Doan and the NOVA Dr's of Optometry practice, and have complete confidence I am receiving this highest quality care.
May 10, 2017
I always enjoy my office visits with Dr. Miller, and have for over 20 years. She always takes time to review any changes in my observable vision and health and living situation developments. Dr. Miller is a great, and effective, listener. I appreciate the excellent service that Dr. Miller, the technicians, opticians, and support staff at Northern Virginia Doctors of Optometry provide.
May 7, 2017
Always a good visit. Pre-exam tests and exam are easy and thorough.
Apr 27, 2017
I saw Dr. Km at the Falls Church office for an eye infection and needed an immediate appointments ntment . She was very thorough and personable. While my wife an I were there we asked Dennis our favorite optician to adjust our glasses and he was so pleasant and replace nose pads and made them feel great. Even though he was busy , he took patient care of us as always.
Apr 25, 2017
I have not been called to pick up my glasses yet, and the cost was quite a bit more than whet I expected to pay, however, Dr. Kim was very thorough and patient with my eyes to get me to a point where I can actually see. Hooray for Dr. Kim!
Apr 23, 2017
Great experience. Prompt and friendly service with very competent clin tech, opthamalogist and optomotrist. Facility is modern and clean, and has a great selection of frames. This is my third visit over the last five years and it's been consistent each time. I have purchased progressives, bifocal safety glasses and sun glasses and the prescriptions have been spot on each time.
Apr 20, 2017
Everyone was very helpful, professional and friendly. I can't think of anything they could have done better.
Apr 18, 2017
We found Dr. Kim to be extremely knowledgeable about the conditions my daughter has. I am a long time patient of Dr. Snyder's and had not yet met Dr. Kim. She was great with my teen. We were impressed! Very kind and took her time to explain things to us both.
Apr 14, 2017
Excellent service while I was in the office. Wonderful staff and I had a great doctor. Will definitely come back and recommend to friends and family.
Apr 8, 2017
It was my first time visiting your office and I was very impressed with the friendliness of the Staff and most of all with Dr. Linda Miller. There was no waiting time for the appointment and everything went very smoothly. Dr. Miller was knowledgeable, an excellent communicator and very caring.
Mar 29, 2017
Dr. Doan and the staff are the best of the best!
Mar 28, 2017
Great visit. Dr. Kim was very nice.
Mar 21, 2017
I cannot thank you enough for seeing me on Saturday for my emergency. The lady who answered when I called on Saturday knew all the right questions to ask. The doctor was excellent, as well. I am not the easiest patient but I left your office feeling less pain and confident that I would heal quickly. Great job and will recommend highly!!!
Mar 20, 2017
A very efficient, pleasant and reassuring experience. I felt cared for and trusted your very professional medical personnel.
Mar 4, 2017
All personnel are very professional, knowledgeable.and personable.
Feb 28, 2017
Five stars. Very impressed by the professionalism and high level of customer service by everyone I dealt with.
Feb 25, 2017
Very and friendly and knowledgeable staff. From the initial tests, to the exam with the doctor, to selecting glasses.
Feb 12, 2017
I wish when I checked in for my appointment I wouldn't always be asked for my insurance cards. Shouldn't the question be "Has your insurance changed?" Rather than "May I have your insurance cards?" It would save the customer the hassle AND often those cards have one's SSN and who needs copy after copy of that in the files. How secure are your hard copy and online files????
Feb 7, 2017
I would (and do, in fact) travel thousands of miles to see Dr. Vroustouris. The fact that all her supporting staff is also superb is, to me, frosting on the best cake ever.
Feb 4, 2017
Thank you for your courtesy, respect and professionalism.
Feb 4, 2017
Very clean and professional environment. Excellent customer service and just an overall great experience. As a first time patient, Dr. Kim and he staff provided excellent care.
Feb 3, 2017
Love this place - have gone here for years and will continue to as long as I need exams. Everyone is friendly and they are very thorough in explaining your billing/insurance.
Feb 2, 2017
As always, Dr. Miller provided professional, friendly care. She is attentive to detail, and answers all questions. Her pleasant demeanor puts you in a good mood, and you leave with a smile.
Feb 2, 2017
Dr. Vroustrous is outstanding. She has been my family's doctor for 19 years and provides outstanding service. Thanks
Jan 31, 2017
The preliminary eye exam tech- forgot his name but he was the we experienced at the office in 20 years!
Jan 30, 2017
Dr. Miller is great!! She is my daughters favorite!!
Jan 28, 2017
I used the services of Dr. Linda Miller for my first (and so far only) appointment with NVDO. Dr. Miller is a very friendly person who did a thorough job in reviewing my health history as well as testing me for possible vision problems. The office is located in the Loehman's Plaza shopping center, a very convenient location for central Fairfax County. I discussed with Ramiro, who is on the Optical Team, the possible purchase of a new pair of eyeglasses after the examination. He clearly set out the prices involved and what the advantages or disadvantages would be of the various lens' offered.
Jan 26, 2017
The staff and doctors at NVDO are fantastic. The exam was thorough and the new glasses are fantastic.
Jan 15, 2017
A turnkey operation - easy to schedule, easy check in, efficient eye exam, all questions answered, time taken and never felt rushed.
Jan 10, 2017
This is a wonderful optometry office! Once checked in, there is little wait time to running through the tests and then meeting with the doctor. I've been coming to this office for several years now and have always been happy with the reception and the doctors I've seen.
Jan 3, 2017
All staff were very welcoming and engaging for a new patient. Appointment time was honored. Doctor "V" was informative and took the time to listen and talk about my particular concerns.
Dec 30, 2016
Dr . Vroustouris is the best - wonderful at her job, optimizing my vision and minimizing the effects of aging! Add to this her kindness and clear love of her work, it just doesn't get any better than this. The staff is professional, courteous and friendly, too. Five stars!!
Dec 29, 2016
Northern Virginia Doctors of Optometry is a very accommodating office. I have enjoyed using Dr. Miller for a number of years. She has been responsive with on-going eye issues and performing a thorough annual exam. I have had to pick specific days to retain my doctor, but the office offers various office hours, including afternoon and weekends.
Dec 16, 2016
The service was great as always!
Dec 9, 2016
Dr. Kim was courteous, quick, efficient and thorough. She was not rushed and took her time to ask plenty of questions about a previous condition even though she had never seen me before. I was quite impressed with her and will ask for her next time.
Dec 9, 2016
I look forward to my annual visits to the Northern Virginia Doctors of Optometry. The staff is always pleasant and professional. I am especially impressed with Dr Miller who takes the time to listen to my concerns and addresses them right on the spot. I am grateful that my eye care is in the very capable hands of Dr. Miller.
Nov 30, 2016
My visit was perfect from start to finish. Thank you!!
Nov 28, 2016
Everyone on the staff is professional and friendly. Dr. Linda Miller is thorough and compassionate. She takes time to explain and address any concerns. I would not hesitate to recommend anyone to her and to this practice.
Nov 26, 2016
I struggle with a vestibular disorder and Dr V always makes it all work. I literally move and still travel 100's of miles just to have her take care of my visual needs.
Nov 20, 2016
Everyone is kind and know their job well. Always a pleasure to be there.
Nov 20, 2016
Great service all around.
Nov 18, 2016
My appointment was on Tuesday Nov. 15th, 2016 at the Falls Church, VA office. The entire staff from the moment I entered until the time I left was very professional. I was there to see Dr. Doan for my annual check-up. She is a very professional and courteous lady. She explains everything that she is going to do and why. She speaks in layman terms so I can understand fully the entire eye exam. She offers very helpful ideas and solutions and is willing to try various things to make the patient feel at ease and secure about the entire eye exam. You leave there knowing and feeling you have had the best care possible.
Nov 16, 2016
My first visit to Northern Virginia Doctors of Optometry was great. The secretary was very pleasant. The nurse answered all of my questions I had at the beginning of my visit. My appointment was with Dr. Vroustouris. She was very thorough with testing my eyesight. I have had PRK surgery but my eyes are not quite 20/20 and I have a slight astigmatism. I appreciated Dr. V's explanation of how my eyes were changing since my surgery and discussed my options in terms of glasses and contacts. I did not feel rushed in my visit (as I have felt when going to other optometrists). I would definitely recommend Dr. Vroustouris and NOVA Doctors of Optometry to my family and friends.
Nov 14, 2016
This whole office is wonderful, attentive, friendly, professional. In particular I appreciate Dr. V's expertise.
Nov 12, 2016
These highly skilled doctors and staff offer outstanding care for your eye sight.
Nov 7, 2016
All of the Doctors and staff is wonderful. I just wish I would have known about your store 11 years ago.
Nov 4, 2016
Staff was extremely welcoming and pleasant to deal with. I didn't have to wait to be seen and I didn't feel rushed when I was seen.
Nov 2, 2016
Dr Miller and her team are terrific!
Oct 27, 2016
I've been a patient of the NoVA Docs of Optometry for over 8 years now. I have seen several of the providers over the years and have felt comfortable and well-cared for with all of them. I have known Dr. Doan the longest, and would recommend her to everyone and anyone. She is brilliant and lovely to work with. I have complex eye-care needs and have always felt as though my providers were up-to-date on their literature and providing me with the best possible care.
Oct 22, 2016
Dr. Alicia Kim is professional, personable, thorough and very knowledgeable. She diagnoses my vision challenges and helped me look at the various options to help me with my vision!
Oct 21, 2016
My latest visit for glaucoma testing with Dr Snively went extremely well. Appointment on time; receptionist friendly and efficient. The clinical technicians who conducted the testing were simply great. Dr Snively was as professional and informative as always. Great visit!
Oct 20, 2016
As usual I got great service from the doctors at Northern Virginia Doctors of Optometry. They are friendly, efficient and very professional. I would recommend them to anyone.
Oct 12, 2016
I have been a patient of Northern Virginia Doctors of Optometry for more than 20 years. Over that time, I have found them to be consistently courteous, caring and thoroughly professional. Given that experience, I would not trust my sight to any other group.
Oct 10, 2016
Always great care and professionalism. Friendly staff.
Oct 5, 2016
A very professional and helpful group of doctors and staff!
Oct 5, 2016
I am more than happy with the service that I received from Northern Virginia Doctors of Optometry and Dr. Doan. A complete exam and everything was explained to me in language that was understandable. All questions were answered completely no matter how simple they may have seemed. Even when the tests show no problems, I was still shown what they were looking for if problems would have existed. You don't feel like number while here, you feel like they want to take care of you and that makes the difference in wanting to come back.
Oct 4, 2016
Very nice environment, friendly people. I was very happy with my experience, except that the charge me $60 for contact lenses fitting. I already have contact lenses and I paid for the fitting 2 years ago. If your prescription has changed, you will have to pay for the fitting again. In never had to do that with my other doctor.
Oct 3, 2016
Great experience. Always feel confident that staff and doctors are acting in my best interest. Dr. Vroustouris, Denis, and all staff went above and beyond to make sure that I will be comfortable with new glasses/prescription. Thank you!! Stacy S.
Oct 2, 2016
Always a pleasure to go to Northern Virginia Doctors of Optometry
Oct 1, 2016
Great visit as ever. Really knowledgeable doctor and staff.
Sep 23, 2016
Everybody was very nice, polite and professional. Good bedside manners :-)
Sep 20, 2016
Doctors and staff were on-time, friendly, and I have had a good relationship with Dr. Snively for many years.
Sep 12, 2016
Receptionist was evil when I initially asked for appt with Dr. She gave me the wrong time for appt. Then called to ask why I had not come in the time she gave me. She argued that I was to come in at 4:30, but she gave a time of 5:40. I know I have an eye problem, but not hearing. This person needs training for her social skills on the phone. There are plenty of other eye drs I can see without putting up this kind of behavior . I had conveyed this was an emergency for me since I could hardly see. She was not empathic at all.
Sep 9, 2016
Excellent service, fast and easy appointment! Got the glasses that best fit me!
Sep 9, 2016
I LKIE HIM VERY MUCH, I WILL COME BACK TO SEE HIM IN THE FUTURE.
Sep 9, 2016
Always receive terrific service at NVDO.
Sep 8, 2016
I have been a patient at NoVA Doctors of Optometry for over 20 years. The doctors (especially Dr. V) are extremely competent and caring. I never feel rushed. The opticians are knowledgeable and helpful in selecting frames. The practice is well run from every perspective.
Sep 4, 2016
I highly recommend Northern Virginia Doctors of Optometry - the doctors and staff are terrific and care about their patients. I love Dr. V - she always takes time to make sure I understand what she's checking for or trying to correct. Since I have a rather tricky prescription - I prefer to buy my glasses from them. They have an excellent selection of frames from trendy to traditional.
Sep 3, 2016
I think it speaks volumes that I travel two hours in each direction to be seen by Dr. V and her staff. As a medical professional myself, I am always pleased at the professionalism of each and every member of the staff and I can't say enough about Dr. V
Sep 2, 2016
Our family has been going here for over 20 years and the quality of service continues to be the best !! Rick G. Arlington, Virginia
Sep 1, 2016
I have been using N. Va. Doctors of Optometry for over 20 years. I feel fortunate to have a doctor and support staff that offer exceptional care and service.
Aug 31, 2016
I travel over an hour to see Dr. Miller because she is the best!
Aug 28, 2016
I thank you for the attention and courtesy of your staff. Thank you for the courtesy and attention of your staff.
Aug 27, 2016
I am very impressed with the professionalism of the entire staff.
Aug 27, 2016
I have been seeing Dr. Vroustouris for many years. She is an excellent optometrist, thorough and pleasant. I wish she worked more hours at the Falls Church office soI could more quickly schedule appointments, but that's a minor issue. All of the staff is cordial and helpful. The opticians always are quick to resolve any issues and don't nickle/dime you to death.
Aug 27, 2016
I have nothing but the highest praise for the outstanding services that have been accorded to me, for over 30 years, by the doctors and support staff of Northern Virginia Doctors of Optimetry.
Aug 23, 2016
The experience I had was very positive and professional. I would highly recommend NVDO for vision care.
Aug 22, 2016
State of the Art Eye Care. My family has relied on NV Doctors of Optometry for yrs. We appreciate the quality of the care & products they provide. Their exam is amazingly thorough. This year a new machine that takes photos of the eye that eliminates the need for dilating the eyes! They offer every combination of eye glasses & contacts. We can stop in anytime for free adjustments.
Aug 18, 2016
I am always pleased with the service that I receive from Dr. Miller.
Aug 17, 2016
Great service, professional, courteous, friendly, and they get their prescriptions and products right!
Aug 10, 2016
As always, Dr. Snyder was great!! I've been a patient of his for over 25 years. Everyone in the office is always helpful and personable.
Jul 30, 2016
Dr. Briceno is wonderful!! We are SO sad that she's leaving the practice!! We wish you could do whatever it took to make her stay!
Jul 29, 2016
As usual, Dr. Linda Miller and other personnel at Northern Virginia Doctors of Optometry supplied excellent service.
Jul 29, 2016
Dr. Vroustouris and her staff always take such good care of me and my family. She always takes the time to give a thorough exam and works with me to achieve the best vision results. The 45 minute drive to the office is well worth it!
Jul 28, 2016
Seamless interaction with reception staff, technicician, and doctor. Everyone was pleasant, thorough, and patient with my questions and efficient with their processes. Just about the best doctor experience you can ask for.
Jul 28, 2016
We love Dr. Doan. She's attentive, caring and goes above and beyond to provide the best care possible.
Jul 27, 2016
Squeezed me in due to an emergency. Got the superior and caring service I'm used to.
Jul 27, 2016
There is no better place to have your eye treated. I find the NVDO to be very professional and caring.
Jul 21, 2016
I have been a patient at Northern Virginia Doctors of Optometry for over 25 years un der the care of Dr. Snyder. I have always been pleased with the expertise and service I receive with the staff. Thank you for protecting my eyesight!
Jul 13, 2016
Absolutely loved my time there. They make it very simple and straightforward.
Jul 8, 2016
We found your practice extremely professional, friendly and efficient.
Jul 2, 2016
Dr Miller is always super special.
Jun 25, 2016
Excellent in all respects!
Jun 25, 2016
Dr. Miller takes excellent care of our family. I would recommend her to anyone. She answers all questions and explains what she is doing.
Jun 24, 2016
I will come back, I felt comfortable the moment I walked in.
Jun 22, 2016
I don't know if this is standard practice in the industry, but these doctors do not perform a dilated pupil exam as part of the routine exam. They instead gently push a 40$ exam using a special machine that is not covered by insurance. I was going to insist on a dilation anyway but the Dr. saw something she didn't like and dilated my eyes. Thank God! The dilation allowed her to see basically a whole in my retina and she suggested I see a Retina Specialist asap and I have an apt Mon AM. Insist on dilation or fork out for the 40$ shakedown.
Jun 18, 2016
Everything was outstanding; easy to make appt, short wait, great Dr. and Techs, I feel confident for another year. If they served milkshakes, I'd move in.
Jun 14, 2016
I have been a NVDO client for many years - very pleased with the services provided. My optometrist, Dr. Sapho Doan, is one of the finest medical professional I have ever experienced - she is extremely professional, diligent, customer oriented and very friendly. She demonstrates genuine care and concerns for her patients.
Jun 14, 2016
harry snyder is the best!!! always thorough, caring and responsive!
Jun 14, 2016
It is always a pleasure to be taken care of by Dr. V and her staff. The level of professionalism and care is very apparent. My family and I have been well cared for by this group of eye care professionals.
Jun 5, 2016
Excellent in all ways! Check-in was easy, billing discrepancy with EOB resolved quickly, Dr and techs were efficient and clearly very experienced. Dr talked through pros and cons of various situations and we jointly settled on a go-forward vision correction plan. I could not ask for anything better!
Jun 2, 2016
I have been a customer of Northern Virginia Doctors of Optometry for many years. I always find the optometrists and everyone in the office very knowledgeable. Most importantly, they seem to always find ways to keep me comfortable in my contacts! And this last visit they worked with me to get rid of my reading glasses. My e
May 30, 2016
I have been a patient at Northern Virginia Doctors of Optometry since moving to the Falls Church area many years ago. The efficient and consistently courteous service that I regularly receive is notable. Equally so is the care, attention, and rigor provided by the practice's physicians (in my case, Dr. Miller). It's a pleasure to have the opportunity to commend her, as well as the uniformly outstanding members of the support staff.
May 25, 2016
great professional service. Dr. V was a wonderful and greatly skilled health care provider
May 21, 2016
Dr Doan is great! She takes her time, asks questions and listens.
May 20, 2016
Everyone was very nice.Though waiting 25 minutes past my appointment time to be seen was not a great start.
May 18, 2016
I have been a patient at Northern Virginia Doctors of Optometry for about 15 years. Every visit I am reminded of how friendly and caring the staff are: from the receptionists to the doctors. All of my questions and concerns are answered, and I walk away feeling good about my visit.
May 11, 2016
This is a friendly, convenient practice where you can get an appointment easily and get everything taken care of for your optical needs in one place. I recently moved to this area from Maryland and was nervous about changing from my long time eye care provider but Dr. Vroustouris and staff immediately inspired my confidence.
May 10, 2016
Falls church location. I wish I could remember everyone's names. The second I walked through the door I was greeted with smiles. The polite young lady at the front desk was so inviting, not trying to rush, friendly, and personable. Upon grazing through the many stylish frames (elegantly exposed, and placed), A man called my name to be escorted to the infamous eye doctor prep room, puff of air, pupil dilation, obtaining a history, and measuring my blood pressure.. This man with a pleasant accent was similar to the best prom date, so graceful, mannerly, and so suave...at my eye appointment mind you. The doctor walked in and was very down to earth, and knew exactly what I needed to see sharper, and better. The contacts are comfortable and I can see the world a lot more brighter!! I picked out the perfect frames with Danny's assistance that are a superb fit for the contours of my face... Check out time with Rafael who was also kind and gracious. Highly recommend!!!
May 1, 2016
I've been getting my eyecare at Northern Virgina Doctors of Optometry for over 20 years now and have appreciated their excellent service the entire time, especially from Dr. Linda Miller, who has my optometrist for most of that time. I've gone from being a profoundly nearsighted contact lens wearer, to having Lasik surgery over 15 years ago, to monitoring my need for reading glasses and NVDO has been able to meet my needs the entire time. Including providing my favorite Maui Jim sunglasses.
Apr 30, 2016
My family and I have been coming to NOVAdocs for 20 years. Dr, Vroustouris has always provided professional care and has the ultimate patience. I have recommended her to many friends who are now her clients as well.
Apr 30, 2016
I always enjoy my appointments at NVDO. All of the receptionists are quite pleasant and is always a friendly atmosphere. I've been a customer for years.
Apr 23, 2016
My wife and I have continued seeing Dr. Harry Snyder among others in his practice for at least 35 years and have always been completely satisfied with the professional, compassionate, caring, and thorough attitude of all. An excellent team on all accounts.
Apr 15, 2016
Been a patient of Dr Snyder for 30 years. Wouldn't go anywhere else.
Apr 14, 2016
Very efficient operation. I was seen on time and did not have to wait long at all for either the technician or the doctor. I was in an out in 30 minutes and everyone was professional and very nice!
Apr 8, 2016
Great visit. Great staff.
Apr 8, 2016
The office is not very responsive via text and email. I responded to notes via both and requested an appointment via email. Response was very slow.
Apr 3, 2016
I still don't understand why my blended lenses don't work for using my computer and why I need to get another pair of glasses just to see my computer.
Apr 2, 2016
Thank you for taking such good care of my eyes and helping me transition to soft contacts
Mar 31, 2016
Had to wait 10 minutes beyond appointment time, would be better if you had just made my appointment 10 minutes later.
Mar 26, 2016
thorough exam, and explanation of plan going forward people very easy to work with, they try to help
Mar 22, 2016
Excellent examination and overall excellent experience at the office. All the staff and clinicians are superior.
Mar 20, 2016
Printer not working was told would email my receipt to me so I can forward to our vision insurance for reimbursement. STILL WAITING FOR THAT EMAIL.
Mar 10, 2016
Dr Miller is terrific and your staff is excellent and professional in everything they do.
Mar 9, 2016
Everyone was great. No complaints or suggestions on how to improve service.
Mar 4, 2016
My wife and I were very please with the service provided by the office staff and Dr. Bhalani. We will ensure that we are scheduled with him next time we return for a check up.
Mar 3, 2016
first time seeing dr bhalani - he was patient and went out of his way to listen to my concerns, and answered all of my questions. i think that fitting older eyes, probably represents a bit more of a challenge with all of the changes our eyes go thru as we age, and his extra care and attention was appreciated.
Mar 3, 2016
Took a half hour to check out once everything else was done. Need to speed that up.
Feb 28, 2016
When an appointment is requested for a specific Dr.and then to be asked "if you have ever been seen here" unfortunately erases the rampor established over the years. In my case 20+Years. And I bet there are many, many more loyal NVDO customers who would also appreciate the name (or face) recognition. May I suggest -let your fingers do the walking first? check the records for a patient history to avoid the unnecessary question(s).
Feb 27, 2016
BEST SERVICE EVER DR. BRICENO IS AN EXCELLENT PROFESSIONAL,I WILL RECOMMED HER SERVICES ANYTIME TO ANYONE
Feb 26, 2016
I submitted a request about a month ago through the website for an appointment. I never got a response. I only finally got an appointment when I stopped by the office because my glasses had broken, and one of the Optical Team Members went out of her way to get me a loaner pair of glasses and schedule me for an exam as soon as possible. I believe her name was Kathy. She was a lifesaver! I have a loaner pair of glasses to wear until my exam and then until my new glasses come in. She was awesome!
Feb 26, 2016
I would recommend NVDO to anyone that needs excellent eye care Dr Miller is the best
Feb 24, 2016
Dr. Pho Doan is a great doctor and very professional. Answered to all questions I have.
Feb 21, 2016
I was in and out in about 40 minutes, and that included getting an annual eye exam, contacts fitting, getting a year supply of contact lenses and checking out. This was great, I wish all my other doctors appointments were that efficient.
Feb 17, 2016
It felt a little forced to do the expensive back of your eye photo test. To have to explain that there is an additional copay right before you use it is awkward. I didn't even know if I had an option to decline or if there were a cheaper option available. I went ahead with it but it's uncomfortable when being explained by your tech. I would suggest explaining if there is an alternative test that is cheaper or providing an option to decline.
Feb 17, 2016
My appointment was for 8:50 a.m. I waited 25 minutes before I was seen. And then only after I asked if I had the appointment time right.
Feb 11, 2016
Dr. Doane is an excellent practitioner - would highly recommend her.
Feb 10, 2016
Love the office and friendly staff, every experience had been above and beyond.
Feb 9, 2016
We had an exceptional experience with you all yesterday.
Feb 6, 2016
I had concerns with an eye exam done at Visonworks lat year. Wanted another exam and was very pleased with the entire process and th refer to a specialist to be sure no issues. I highly recommend them.
Feb 5, 2016
While the customer service was great, I did have to wait a decent time before and during my appointment. I understand that it was due to a medical emergency, though. These things can't be prevented but it was an inconvenience to my schedule.
Feb 5, 2016
Both my husband and I see Dr. Snyder. He is very friendly and efficient. Love the fact that if I need glasses I can get them through the practice. My prescriptions are much more accurate than where I had purchased my glasses many years ago.
Jan 31, 2016
I have been a patient of Dr. Snyder's for over 25 years, and I feel that he is the best optometrist in Northern Virgina.
Jan 30, 2016
All staff members answering phones should answer politely. When I made my appointment on the phone, the staff member gave me a slight attitude. If I had not been a patient for this office for all these years, it would have turned me to go to another practice.
Jan 30, 2016
The staff was wonderful,professional and courteous
Jan 17, 2016
Dr. Miller is a great physician. She is always friendly and professional.
Jan 9, 2016
Thanks for all your help over the years. I look forward to continuing our association.
Jan 6, 2016
As I was leaving I realized I had not scheduled another appt. I'm not sure whether Dr. Snively wants to see me in 6 or 12 months. Could you check?
Jan 2, 2016
Completely satisfied. Will Recommend.
Dec 29, 2015
it was an unspeakable wonderful experience.
Dec 28, 2015
I'm very pleased by Dr. V's direct and open manner and the quality of her exam and advice. Thanks.
Dec 24, 2015
Everyone was professional and very helpful during my visit.
Dec 22, 2015
I've never been a big fan of the "which is better" portion of the eye exam, but Dr. Bhalani did a great job of making it feel effortless ... quickly narrowing in on my new prescription.
Dec 22, 2015
I always have a great experience here. Everyone is warm and helpful, and Dr. Vroustouris can't be beat for thoughtfulness, professionalism and of course a very thorough exam and explanation.
Dec 17, 2015
I will definitely be back. Great experience!! Everyone was very friendly, helpful, professional. I actually left in a better mood than when I walked in.
Dec 16, 2015
I made an appt for 12:05. I got a text and email confirming that time. When I arrived (on time) I was told my appt for "testing" was at an earlier time, though no one ever asked me to come at that time and I had no idea What she was talking about. The receptionist insisted my appt was earlier and there was never explanation for the disconnect or any apology for confusion caused on your end. Why bother sending email and texts to confirm a different time than your schedule shows?
Dec 9, 2015
I am always treated very well - I enjoy coming in for my annual appointments.
Dec 4, 2015
Great experience, state of art equipment, friendly and professional staff
Dec 3, 2015
My glasses needed to be straightened and Dennis did a beautiful job.
Dec 2, 2015
Would have liked a little more time with the Doctor for questions or better explanation of what was going on and diagnosis of my eyes
Dec 1, 2015
I have recommended Dr. Snyder to a number of friends over the years, and would continue to do so.
Nov 25, 2015
My wife and I have been going here for 27 years
Nov 24, 2015
My husband and I always see Dr. Doan, who is excellent.
Nov 23, 2015
Your front desk staff are useless. I had clearly stated I needed my contact lens exam and other tests and the Dr. claimed this wasnt scheduled. Now I have to take time and spend money on gas to come back!
Nov 22, 2015
As a visitor from NC, I would not have normally seen an eye doctor in VA. My eye issue was persistent enough to warrant the appt. and am so glad I did because I received another opinion/perspective on how to resolve it. I was extremely impressed w/Dr. Vroustouris' comments and concern and even more so that she contacted my eye doctor in NC to mutually discuss treatment recommendations.
Nov 22, 2015
I still have some questions. I will call or email the office to discuss.
Nov 21, 2015
Dr. Miller is so caring and takes time to explain everything. She never rushes and is very thorough.
Nov 21, 2015
It was not made clear that there were separate charges for contact lens checks in top of those for an eye exam. This doubled the cost when all I needed was contacts. I also had to wait nearly an hour after the start of my appointment before I was seen.
Nov 16, 2015
I just wanted to come in and do a check on my eyes and get a subscription for eyeglass and contact lens. I did not ask for contact lens fitting and I got charge for that which I do not appreciated. I am a contact lens wearer for a long time. That's the last time I will be stopping at the office.
Nov 13, 2015
this was my first visit I will continue with all of my eyecare needs service was excellent
Nov 11, 2015
First time seeing Dr Briceno, very thorough and very friendly!
Nov 10, 2015
Sure glad I found you guys!!
Nov 10, 2015
We originally made an appointment for four family members a week prior but they only scheduled one of us. They squeezed 2 in that day and 2 in the following week but it was very inconvenient to have to make the hour drive two weeks in a row.
Nov 6, 2015
I was impressed with everyone I met.
Nov 4, 2015
Dr. Briceno is friendly, professional, thorough and takes time to explain all aspects of the examination and its implications. She makes the exam a pleasant experience.
Nov 4, 2015
Time of appointment was not the same as what I had booked, and what I received in text message, and login from email. Not really an issue, but a little confusing! 12:00pm vs. 12:10pm
Nov 2, 2015
I always look forward to coming to have my eyes examined here. It's a pleasure!
Nov 1, 2015
The check-out lady told me that the Retinal Screening/Imaging would be $39.00, I stood there and wrote the check, then she got up went to some other lady talked to her then came back and told me that the Total Current Charges would be $234.00 I have no problem with the amount but she should not have sat there while I wrote the check for the $39.00 then tell me the bill was a different amount. I told her I would just VOID the check and pay with my credit card. In other words, she could have went over the bill in the beginning and gave me the final total at that time. In any event, Northern Virginia Doctors of Optometry is fantastic and I would recommend this company to anyone.
Oct 28, 2015
Everyone is very helpful and professional
Oct 27, 2015
Your front office person was new, so I understand her having issues.
Oct 25, 2015
When I was in my early 20s I randomly chose this group because their Crystal City office was convenient. As I've aged, had kids, and moved to further suburbs, I've always found the closest office. Reston, Falls Church... They blend vision screening that's automated with the old-school tests performed by the doctor, with health screening to make sure there aren't any underlying issues. In the past few years I've requested Dr. Briceno specifically, because she answers all of my questions in a very human way.
Oct 24, 2015
My only issue was that there was a miscommunication between me and the ladies checking me out. It has since been cleared up and I am very satisfied with the visit.
Oct 22, 2015
Drs. Miller and Vroustouris were very helpful in diagnosing my daughter with her first ocular migraine. They were knowledgeable and helpful in referring us to Inova and calling ahead to minimize the wait time there. Thank you to the whole staff for fitting us in for an emergency appointment and for handling it so efficiently.
Oct 22, 2015
Great service and exceptional staff from start to end. Billing questions were professionally handle and easily explained with the chart in front. Thanks to all the stuff.
Oct 19, 2015
Prompt, courteous service at LP location greatly appreciated. Staff greeted me warmly then quickly and efficiently conducted my topographic survey. Doctor's follow-up phone call later that afternoon to discuss the results greatly appreciated. Overall - outstanding care and service!
Oct 18, 2015
Great doctors, receptionists, and opticians! Best selection of frames also.
Oct 16, 2015
Waiting area could use an update, more comfortable seating,and more cheerful paint colors(in entire office) would be a welcome change, too!Very impressed with the young female technician who did all my preliminary work, and with the young man who handled my new prescription/eye glasses Both were very thorough, polite, helpful, professional and...exactly the kind of employee I would want working for me.
Oct 15, 2015
I believe a new person was checking me out, so won't quibble because she appeared to be strugging a bit. Luckily she had a question for another staffer who then noticed that she could save me over $100 by charging my other insurance.
Oct 15, 2015
Dr. Vroustouris has taken great care of my eyes for many years. Great office staff, I highly recommend them.
Oct 12, 2015
Was very happy and comfortable with my visit.Very nice staff and doc. Some explanation of my insurance benefits would've been appreciated without me having to ask was my only concern.
Oct 10, 2015
I really like your practice and style. Crystal City's parking logistics make apptmts there harder.
Oct 9, 2015
Convenient location but waited 40 min to be seen. Chatted with Kathy, optician while waiting who was very friendly and helpful
Oct 7, 2015
I had an immediate problem and was able to get in the same day. My doctor didn't have any openings and the person on the phone suggested seeing one of the other doctors and found me an appt. within a few hours.
Oct 3, 2015
So greatful for having found this fabulous practice!
Oct 2, 2015
The staff at this eye doctor's office is always courteous and knowledgeable. I called with a question regarding my bill sent to me by email and they sent another copy right away. They are very efficient. Dr. Miller has always given me and my family a great eye exam and explains any concerns that we have.
Sep 30, 2015
As always, excellent customer service !
Sep 28, 2015
I especially appreciate the text and email reminders of my appointment.
Sep 27, 2015
I visited Northern Virginia Doctors of Optometry because I was recently diagnosed with keratoconus by another optometrist and was told that hard contacts were going to be better for my vision than glasses. Not every optometrist treats keratoconus and it was a little difficult to find someone who could. I was fortunate to have found Northern Virginia Doctors of Optometry. Dr. Sylivia Briceno was very knowledgeable about keratoconus and helped me find contacts that would work for me. They are actually a new type of contacts which are more comfortable than hard contacts which I here are very unpleasant. I definitely would recommend the Northern Virginia Doctors of Optometry, especially Dr. Briceno, for your eye needs whether it be for help with keratoconus or regular glasses and contacts.
Sep 26, 2015
I always appreciate the terrific customer service and professionalism provided by Dr. Vroustouris and team.
Sep 24, 2015
Totally satisfied with how they treat my 4y/old daughter. They are very kid friendly. Dr. Briceno is very thorough with her explanation. My daughter is very at ease during examination.
Sep 22, 2015
Thank you for your continued excellent service.
Sep 21, 2015
Thank you for repairing my sunglass grommet fasteners. Well done in short time while I was seeing the doctor. Much appreciated.
Sep 20, 2015
Dr. V. is very caring and I appreciate your being very thorough.
Sep 19, 2015
Charging the additional $39 felt excessive. The total cost of my visit was over $800 (included new lenses but no frames) and that is a big number. I understand that the machine you use costs money but not sure it should be an add-on.
Sep 17, 2015
I didn't receive a copy of my eye prescription and I was told my records would be electronically available, but I didn't see that e-mail
Sep 15, 2015
Excellent customer service and care. Dr. Miller is one of the best and would highly recommend them.
Sep 10, 2015
Very great team.Dr. Doan was very thorough and answered all questions asked. I don't usually do surveys but the service was so awesome i had to take the time out to say Thank you all.A special thank you to Dr Doan.
Sep 9, 2015
Dr. Snyder is always " the best ". I think the office is run well. Thank you.
Sep 9, 2015
More afternoon hours available for after school appointments would be appreciated.
Sep 5, 2015
It was the best experience I've ever had at an eye doctor in my life. They answered questions before I even knew I had them and were very clear about what they were going to charge me and what my insurance would or would not cover. I knew it was going to be an expensive visit (because I needed new glasses) but left feeling good and well taken care of.
Sep 4, 2015
I'm glad my eyes require me to return on an annual basis because it is such a great experience!
Sep 4, 2015
As always. They were thorough and personable.
Sep 3, 2015
The new patient intake was quick and smooth. My wait was very short and I felt extremely appreciated and respected throughout my visit. Dr. Briceno in particular was amazingly conscientious and caring. She and her staff had a sense of urgency and made a specialist referral for me to be seen the same day. I am sincerely grateful to Dr. Briceno for taking the extra time and care with me. I highly recommend this office for Dr. Briceno and all of her staff.
Aug 28, 2015
It would be nice if Dr. Snively had appointments at the Falls Church office more than one day per week.
Aug 28, 2015
Good rating is missing in your survey.
Aug 26, 2015
Northern Virginia Doctors of Optometry consistently provides excellent professional service.
Aug 20, 2015
Did wish that the Optical Team Member talk about the flexible frame. My old frame had that, and I forgot for the new frame.
Aug 19, 2015
The technician who conducted my tests was very nice - and clear with instructions. However, he had aftershave on that, for me, was too strong - especially in the small space of the tests.
Aug 19, 2015
I really appreciate Dr. Snyder's thorough examination along with the email report I received. My visit was thorough and very efficient.
Aug 18, 2015
Just a thought..I received two emails and two text messages to confirm or remind me of my appt. Just a bit too much and annoying.
Aug 18, 2015
Two issues: 1) At my first appt (7/14) the doctor did a thorough examination of my eyes but was running late so I offered to come back at a later time for the refraction. He told me, as well as the front staff, that the appt would be at no charge. At the next appointment (8/14), he looked at my eyes briefly but again seemed short on time so I offered to come back after my vacation to do the refraction. I was charged $135 for the first appointment and was also charged $135 for the second. 2. When I was checking out yesterday, I was told I had a balance from the previous appt of almost 50% of the billed amount. The person said that both Medicare and Aetna had paid but she said it wasn't possible to tell me what was paid by each. In my experience, it is standard for doctors' offices to provide this information when requiring payment. I'm not sure if I'll go back even though they still owe me a refraction that I've paid for.
Aug 15, 2015
Two issues: 1) At my first appt (7/14) the doctor did a thorough examination of my eyes but was running late so I offered to come back at a later time for the refraction. He told me, as well as the front staff, that the appt would be at no charge. At the next appointment (8/14), he looked at my eyes briefly but again seemed short on time so I offered to come back after my vacation to do the refraction. I was charged $135 for the first appointment and was also charged $135 for the second. 2. When I was checking out yesterday, I was told I had a balance from the previous appt of almost 50% of the billed amount. The person said that both Medicare and Aetna had paid but she said it wasn't possible to tell me what was paid by each. In my experience, it is standard for doctors' offices to provide this information when requiring payment. I'm not sure if I'll go back even though they still owe me a refraction that I've paid for.
Aug 15, 2015
I have been a patient for a long time and I love how the office has grown and kept up with the latest and the best in technology.
Aug 14, 2015
Team is excellent but being a 1/2 hour late to see the Dr. doesn't cut it!
Aug 13, 2015
I have been a patient of DR. Miller for many years. She has always been there for me. I truly appreciate her.
Aug 13, 2015
Dr. Linda Miller is knowledgeable, intuitive, & compassionate. Her sparkling, cheerful personality will leave you feeling joyful. Danny the Optician is knowledgeable & very patient. He has a keen eye for the most flattering yet practical frames. I wouldn't dream of going anywhere else for my eye health.
Aug 12, 2015
The quality of service was excellent. I was not happy with my former eye doctor. now I know what excellent service is! The assistance in selecting frames was amazing!
Aug 8, 2015
Would be nice to receive contact lens cases for the lenses you buy.
Aug 5, 2015
The appointment time is never correct. I almost always have a wait of 30 minutes or more.
Aug 5, 2015
I had to wait for a few minutes before someone came to check me in. The person sitting at the desk in the middle was on the phone. I did not see a sign in sheet, if there were one.
Aug 4, 2015
Question 9 really does not pertain as I did not have any optical purchases or questions on this appointment.
Aug 4, 2015
Love the new machine that avoids having to have eyes dilated. Great improvement!
Aug 4, 2015
Aladdin and Dr. Briceno were amazing, and we were really impressed with everything. We're so happy to have found your office, and plan on coming back for all our future eye exams.
Aug 2, 2015
I am always happy and satisfied with the thoroughness and expertise of the team at NVDO.
Jul 30, 2015
My first visit was excellent. I felt that I received excellent service and Dr. Briceno spent a sufficient amount of time with me answering my questions and explaining her findings.
Jul 28, 2015
Dr. V. really took extra time and effort to read exam results carefully, and to explain those results to me in an understandable way.
Jul 27, 2015
Past billing was sent to Richmond. It will make you wait longer for payment. Please only send appointment reminders to my office email.
Jul 27, 2015
Great office experience, modern technology & Dr. Vroustouris is the best.
Jul 25, 2015
Dr. Miller is extremely competent and professional. Most importantly, she treats you as a partner in your care, not just as a patient.
Jul 25, 2015
Just make sure ,all your receptionist are prompt and clarify withe client,no matter what.
Jul 24, 2015
I live almost two hours away now, and I still come to see Dr. V for my eye exams. She is exceptional. Thank you regina crocker
Jul 24, 2015
I always get quick efficient service. Thanks
Jul 21, 2015
Love the Saturday hours - very convenient for people who work late during the week like me. Staff very friendly as well.
Jul 20, 2015
Dr V does an exceptional job examining and explaining
Jul 18, 2015
Check-out team provided higher charges than optical team member and expected me to pay for refraction service following cataract surgery rather than billing insurance. While mistakes can be made, check-out staff did not offer explanation up front and only looked into possibility of billing insurance when I questioned the difference in charges quoted by the optical staff.
Jul 18, 2015
Exceptional service and professionalism, attention to detail, top notch state of the art equipment, and trustworthy advice and recommendation
Jul 17, 2015
Great job by all staff members!
Jul 16, 2015
The font on the medical records data on the new patient portal is too large or badly set for the forms, making them quite hard to read.
Jul 15, 2015
Ref # 3 - While the office is rather large, the waiting area is rather crammed in back right hand side. Ref # 8 - Not relevant to my visit.
Jul 13, 2015
I really appreciate the focus on cleanliness and friendly staff. Dr. Briceno is the best eye doctor I've ever been to (and I'm old!).
Jul 11, 2015
I always enjoy my visits. Everyone is very helpful and professional.
Jul 11, 2015
I had to wait 25 minutes past my appointment time before a technician took me back. This does not make your patients feel valued or that our time is important. This was an urgent visit and I rescheduled four meetings to accommodate the only timeslot available.
Jul 10, 2015
I very much wanted to purchase sunglasses with where the lenses would change with the amount of light. The technician took considerable time with me, offering a variety of frames, plus some good advise. He was able to make some changes to bring the price down to an acceptable level, which I really appreciated. (Sorry that I've forgotten his name.)
Jul 9, 2015
Questions 7 & 8 were intentionally left blank as I have not been billed as of yet and have no idea how much my insurance will cover.
Jul 7, 2015
This is a beautiful, very well organized office with very dedicated and efficient doctors and staff and the most modern equipment. All of my concerns were addressed and I felt completely at ease. I would highly recommend Northern Virginia Doctors of Optometry !!
Jul 4, 2015
I've been a patient for a few years and I always feel I get a very thorough eye exam. They have a new machine now that takes imaging without having to be dilated.
Jul 2, 2015
I had a 5:05 appointment and didn't see the doctor until 5:45pm. I thought it was a very long wait. The doctor did not rush through my appt and answered all my questions and concerns.
Jul 1, 2015
I have been coming to this location for decades. When I had an emergency situation and ask to see a Dr. there was no hesitation of staff or reception to get me seen by a Dr, immediately. I was totally disappointed that since there were no opening I could not be seen at any location. I was happy to get phone call later in the day that a Dr could see me late in the day. I feel service of front desk handling doctors clients and making accommodation for emergency situations has gone down hill. Very disappointing.
Jun 30, 2015
Best eye doctor appointment that I had all day.
Jun 24, 2015
cathy was concerned for me..and very nice and helpful..much appreciated..
Jun 23, 2015
WAS PROVIDED INSTRUCTIONS FOR PORTAL ENROLLMENT. NEVER RECEIVED THE 2 EMAILS IT CITES
Jun 23, 2015
Some of your questions did not apply to me. However, I have been a patient of Dr V for many years, and her professional care and practice have far exceeded standard patient care. Her patient care practices should be included in educational course work. She is a treasure that can not be replicated.
Jun 19, 2015
I 'm very happy with my visit.
Jun 19, 2015
It would be really nice if staff members would introduce themselves or at least wear name tags. Dimitri was the only one who did. I was meeting a new doctor and had no clue who was who.
Jun 18, 2015
I have been a patient since 1980 (Crystal City) and would not consider going elsewhere. Thank you for the continued good care.
Jun 16, 2015
the staff need to be more friendly when interact with the customers. The face looks too serious when talking to the customers.
Jun 14, 2015
You might consider adding a rating between Excellent and Fair for your questions.
Jun 11, 2015
I would love to be able to email or text questions or appointment requests.
Jun 9, 2015
Dr. Doan is intelligent, intuitive, and friendly all while being the consumate professional. I trust and respect her.
Jun 9, 2015
Dr. Doan is intelligent, intuitive, and friendly all while being the consumate professional. I trust and respect her.
Jun 9, 2015
If an employee has an illness, have him stay at home, I don't want or need his germs. Explain to the tech that the series of test that she is administering is not a race and to speak up and clearly so one can understand what she says. Some basic computer skills need brushing up on so a 15 minute wait to pay is not required.
Jun 6, 2015
In your ratings, "Excellent" is very high to me; however, "Fair" is almost too low and mediocre. I understand "Poor" as the bottom. If you had four choices, I would suggest: Excellent; fine; fair; and poor. In this way, I could have made #4 an "Excellent" and perhaps, had a few of the "Excellent"(s) as "Fine." I did not want to rate them "Fair," because that could raise a cause for concern when there really is not one.Just thoughts. All of you are noticeably trying your very best.
Jun 4, 2015
Everyone there is so warm and friendly, it's like going to visit family once a year!
Jun 4, 2015
Dr. Miller is the best - I have been seeing her for many, many years. I always recommend and refer my friends and family to your office.
Jun 4, 2015
the carpet in the main lobby is very distracting - too many patterns for a small area.
Jun 3, 2015
They took good care of me.The staff is pleasant and attentive.
Jun 3, 2015
The location of the Reston office is more convenient, but this location had a more convenient time for our purposes. The single complaint was that my husband and I had a long wait to see the Ophthalmologist. Except for the location, we could continue at this office.
Jun 3, 2015
Everything and everyone makes your visit very pleasant
May 30, 2015
You have given me excellent service for nearly 30 years. I recommend this practice to anyone looking for an optometrist.
May 27, 2015
I don't recall any discussion of charges and insurance benefits
May 27, 2015
My dr was out of the office and the receptionist was kind enough to get me to dr shively who was thorough, kind and helpful. I come from Rockville to see this group!
May 23, 2015
The appointments were running 20-30 minutes behind schedule. I had a noon appointment and was at the office for almost 2 hours. Maybe there should be a policy for patients who arrive more than 15 minutes late that they forfeit or need to reschedule their appointment? Just a thought.
May 20, 2015
I would give Dr. Doan more than 5 stars if possible!
May 20, 2015
A little more flexibility in the timings would allow u to take more visits when required. Extended evening hours after 6.00pm.
May 18, 2015
Always feel well cared for and heard. Dr. Vroustouris takes time to listen to concerns and answers any questions. Never feel rushed or short changed.
May 17, 2015
I was in and out within no time. Everyone from start to finish was very friendly and helpful.
May 16, 2015
Dr. Miller always provides exceptional service. She is very friendly and a very caring Doctor.
May 15, 2015
I'm very pleased with the service and professionalism of NVDO and in particular, the competency, dedication and friendly manner of Dr. Briceno.
May 13, 2015
When my new glasses arrived, I discovered they were not computer and reading bifocals, as I requested. The same thing happened last year, but I didn't realize the error until I returned for my next annual exam. So I was quite disappointed to get the "new" computer glasses, only to find that the top half was again for long distance-- not computer use. I am otherwise fully satisfied with this practice and plan to return.
May 13, 2015
I was entirely pleased with the visit.
May 13, 2015
Every visit is better than the last.
May 12, 2015
The glasses are so very expensive there. It was $400 dollars just to have new lenses for my new prescription... And, it takes several weeks for them to be completed, why?
May 12, 2015
I love Dr. Doan, she is the reason I keep coming back. I love the fact that when she comes into the room and greets me by name - I feel as if I'm spending time with a friend instead of a doctor.
May 12, 2015