Northern Virginia Doctors of Optometry

Northern Virgina Doctors of optometry

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Reviews

StarStarStarStarStar Great customer service from a friendly team! —    (Patient since Fri Sep 19 00:00:00 MDT 2014)

Great customer service from a friendly team!


StarStarStarStarStar Excellent Service!! —    (Patient since Fri Sep 28 00:00:00 MDT 2018)

I was a 1st time patient & the service was excellent from check-in to the exam with Dr. Giles. She was very in thorough in her exam - she answered all of the questions I had, & I didn't feel like she was rushing to the next patient. My only negative is that they didn't have a huge selection of designer frames, therefore i will be going some where else to actually buy my glasses - Overall I was very pleased with the service I received during my appointment - I highly recommend this office for your eye care needs.


StarStarStarStarStar . —    (Patient since Thu Jul 30 00:00:00 MDT 2009)

My visit was excellent. The young woman who did the preliminary exams was good, organized and efficient. My doctor was, as usual, thorough, extremely well organized, very good about answering questions.


StarStarStarStarStar Everyone with whom I dealt at NVDO in Alexandri... —    (Patient since Mon Sep 23 00:00:00 MDT 2013)

Everyone with whom I dealt at NVDO in Alexandria was courteous, professional and competent. They were readily able to answer all my questions -- and I ask a lot of questions -- about the various tests, the machines used, the images taken of the back of my eyes. This is a well-run office staffed by quality people.


StarStarStarStarStar Perfect in Ever Way.  —    (Patient since Thu Dec 16 00:00:00 MST 2010)

Perfect in ever way. Thank you Dr. Smithson and staff!!!


StarStarStarStarNo Star Service was thorough and the staff was very pro... —    (Patient since Wed Apr 13 00:00:00 MDT 2011)

Service was thorough and the staff was very professional and friendly. Only problem I had was that the appointment I made last week was never recorded, so there was no record of it when I arrived. I had to wait an hour to be squeezed in.


StarStarStarStarStar Excellent Service! —    (Patient since Mon Feb 13 00:00:00 MST 2012)

Excellent service! Dr. Smithson is the best, made my son feel very comfortable and explained things to us in a very clear manner. I also have to mention how impressed I was with the technicians’ patience as my son learned to handle contact lenses. Overall a great experience!


StarStarStarStarStar Dr. Havish Bhalani and the NVDO team were great —    (Patient since Wed Nov 07 00:00:00 MST 2007)

Dr. Havish Bhalani, was exceptional, professionally answering my questions as were the support staff, including the very courteous & helpful folks at the front desk, and the lady who sold me two new sets of lenses for my frames in my second visit.


StarStarStarStarStar As always everyone is friendly and prepared for... —    (Patient since Tue Dec 18 00:00:00 MST 2007)

As always everyone is friendly and prepared for my visit. I did not have to wait as I was taken immediately and on time.


StarStarStarStarStar Great Office Experience.  —    (Patient since Fri Sep 09 00:00:00 MDT 2016)

This office is always so helpful! I love the service and it is pretty easy to get an appointment. They also make sure you know what they are doing and options to opt out if not needed. I have used them before and the exam and the glasses are always very well done.


StarStarNo StarNo StarNo Star Not a fan. —    (Patient since Tue Sep 04 00:00:00 MDT 2018)

Not a fan. Rude front desk and so so doctor. Overpriced.


StarStarStarStarStar Dr. Giles Visit —    (Patient since Sat Jan 19 00:00:00 MST 2008)

No issues with Dr. Giles, she is very professional and explains all that is happening.


StarStarStarStarStar OUTSTANDING VISION EXAM! —    (Patient since Wed Sep 09 00:00:00 MDT 2015)

My exam at the Northern Virginia Doctors of Optometry was excellent! The technicians were so friendly, patient, thorough and caring, and Dr. Giles is OUTSTANDING!!! Dr. Giles alerted me several years ago that, although I was having no problems, I had signs of a serious eye disease. She referred me to an ophthalmologist, and, because of the early detection and later treatment, I have my vision! I am so grateful and feel fortunate to have found this office! I also learned how important it is to have regular eye exams!!!


StarStarStarStarStar I am a big fan of Dr. Bhalani (sorry if I butch... —    (Patient since Mon Apr 05 00:00:00 MDT 2010)

I am a big fan of Dr. Bhalani (sorry if I butchered the spelling of his name). I even paid out of pocket when I learned my new insurance isn’t accepted at NVDO.


StarStarStarStarStar Outstanding visit! Tiffany and Dr Smithson were... —    (Patient since Mon Aug 27 00:00:00 MDT 2018)

Outstanding visit! Tiffany and Dr Smithson were great! Answered all of my questions! No rushing!!


StarStarStarStarStar A Great appointment in every aspect. On time c... —    (Patient since Fri Apr 04 00:00:00 MDT 2008)

A Great appointment in every aspect. On time check in at the front desk by a pleasant & competent associate.....preliminary testing by a pleasant and knowledgeable expert.... and a thorough eye examination with professional findings & comments by Dr. Miller. Thank you very much.


StarStarStarStarStar  —    (Patient since Thu Sep 20 00:00:00 MDT 2012)

Dan Bairley says "Always a highly satisfying visit - in spite of the reason!


StarStarStarStarNo Star Busy, Busy, Busy! —    (Patient since Tue Jul 10 00:00:00 MDT 2018)

In today's hectic world you're doing good when you can complete a task without confusion. Northern Virginia Doctors of Optometry, you're doing good. Keep up the good work!


StarStarStarStarStar So grateful to have you taking care of my eye h... —    (Patient since Tue Aug 04 00:00:00 MDT 2015)

So grateful to have you taking care of my eye health!


StarStarStarStarStar everyone was awesome. it was my first visit an... —    (Patient since Wed Jul 25 00:00:00 MDT 2018)

everyone was awesome. it was my first visit and all staff and the doctor were very helpful and explained everything.


StarStarStarStarStar Prompt and pleasant appointmen —    (Patient since Thu Sep 25 00:00:00 MDT 2008)

Prompt and pleasant appointmen


StarStarStarStarStar Great Service —    (Patient since Fri Jul 27 00:00:00 MDT 2018)

Very prompt service. Very courteous and helpful. Very professional. Thorough eye exam. Very helpful with picking out frames and explained well all my options for lenses and how much each option cost. I will definitely recommend them.


StarStarStarStarStar My visit for a regular eye exam was excellent. ... —    (Patient since Thu Jul 14 00:00:00 MDT 2016)

My visit for a regular eye exam was excellent. From when I first walked through the door to the exam I was treated respectfully and all staff were very professional.


StarStarStarStarStar Excellent overall service.  —    (Patient since Sat Jun 20 00:00:00 MDT 2009)

Excellent overall service. The team was professional and courteous.


StarStarStarStarStar I have been using this office for approximately... —    (Patient since Thu Nov 10 00:00:00 MST 2011)

I have been using this office for approximately 10 years. I have always been very satisfied with the service and professionalism of the staff and the Dr.s


StarStarStarStarStar The Doctor was Brilliant, Timely and made me fe... —    (Patient since Mon Jul 09 00:00:00 MDT 2018)

The Doctor was Brilliant, Timely and made me feel cared for in a personalized manner. I would 10 out of 10 recommend this facility to family and friends


StarStarStarStarStar My experience yesterday went exceedingly well.... —    (Patient since Wed Sep 28 00:00:00 MDT 2011)

My experience yesterday went exceedingly well. The young man that did my testing was knowledgeable and professional. The doctor I saw was the same and he was very patient and kind and the optician, Nancy, was very helpful. Everyone knew what they were doing and there was no pressure to oversell which is very much appreciated. Kudos to all


StarStarStarStarStar Doctor seemed very rushed. Was asking questions... —    (Patient since Sat Jul 07 00:00:00 MDT 2018)

Doctor seemed very rushed. Was asking questions and she’s out the door. This was my first time here and she seemed like she had other things that was more important. Will go to different doctor next time.


StarStarStarStarStar Mr. MacGoo finds his Eye Glasses —    (Patient since Fri Mar 25 00:00:00 MDT 2011)

Upon arriving it dawned on me; our relationship is 14 years now. That’s a lot of eye drops, Glasses Rx along with the touch of Personal Service and Professionalism served with the “Human Touch”. Think I’ll hangout for a few years longer.


StarStarStarStarStar Great Eye Exam —    (Patient since Mon Feb 11 00:00:00 MST 2008)

I recently completed my comprehensive annual eye exam with NVDO-Alexandria Office and had the pleasure of having Dr. Linda Miller conduct the exam. She was very professional and pleasant to work with. As a mid-50's year old man, she asked the right questions on the state of my ocular health. I paid extra to have a retinal screening done and it provided Dr. Miller an inside look at my eyes to evaluate my visual acuity, binocularity, color and depth perception, muscle balance, astigmatism and peripheral vision. I am totally satisfied with the exam and feel like I have peace of mind thanks to Dr. Miller's assessment of my eyes.


StarStarStarStarStar NV Doctors of Optometry are the best.  —    (Patient since Thu Dec 30 00:00:00 MST 2010)

As always, great care and personal attention. I moved 60 miles North of VA in 2011. I have since gotten a new physician, barber, dentist, dermatologist and the like, but still make the drive to see Dr. Miller and your staff for all of my optometry needs. The eye test with the blinking red dots is a pain in the backside, but I know it’s necessary. Dr. Miller is attentive, personal and obviously caring. I have never waited any length of time to be treated, even when arriving early.


StarStarStarStarStar As usual, Dr. Smithson and Denise performed at ... —    (Patient since Mon Nov 12 00:00:00 MST 2007)

As usual, Dr. Smithson and Denise performed at their superstar level. All other staff members were a pleasure to deal with.


StarStarStarStarStar The whole eye check was fast and efficient. —    (Patient since Mon Feb 14 00:00:00 MST 2011)

The whole eye check was fast and efficient.


StarStarStarStarStar Excellent service —    (Patient since Fri May 11 00:00:00 MDT 2018)

My experience with Northern Virginia Doctors of Optometry was excellent! While visiting them in Virginia, Dr. Bhalani detected a problem with my eyesight which could not be solved with a new pair of glasses. He referred me to a Retinologist and the staff kindly made the appointment for me. Everybody was very professional, kind and very helpful.


StarStarStarStarStar I was very pleased with my appointment. I was ... —    (Patient since Thu Jul 03 00:00:00 MDT 2008)

I was very pleased with my appointment. I was promptly assisted & saw the doctor at my appointed time. All were VERY pleasant & professional!


StarStarStarStarStar Extremely kind and helpful staff!! —    (Patient since Fri May 11 00:00:00 MDT 2018)

Extremely kind and helpful staff!!


StarStarStarStarStar Margaret  —    (Patient since Thu Jul 12 00:00:00 MDT 2012)

Everything was fine. Glad to have this office in my neighborhood.


StarStarStarStarStar Top notch eye care!  —    (Patient since Thu Apr 26 00:00:00 MDT 2018)

Top notch eye care! The entire staff was very friendly and helpful!


StarStarStarStarStar Everyone was so nice! —    (Patient since Wed Apr 25 00:00:00 MDT 2018)

I was so surprised at how nice and friendly all of the staff were. From the receptionist that checked me in, to the technician that prepped me for the doctor, and ultimately the doctor himself. I will most definitely be returning to this practice for all of my eye care needs!


StarStarStarStarStar Dr. Smithson is simply awesome. Depth of knowl... —    (Patient since Mon Apr 03 00:00:00 MDT 2017)

Dr. Smithson is simply awesome. Depth of knowledge of pediatric ophthalmology is excellent. You get so much more value than a basic eye exam, and they do so while working under your basic annual eye exam coverage. More skills for the same $. And his people skills are great too!


StarStarStarStarStar Love the NOVA Docs of Optometry at Belle View. ... —    (Patient since Mon Apr 09 00:00:00 MDT 2018)

Love the NOVA Docs of Optometry at Belle View. Everyone is always so happy to see you, so professional. They provide excellent service and their practice uses all the most up-to-date technology. I've been to other optometrists in Alexandria, but now my whole family goes to Dr. Smithson and his team, and we won't go anywhere else.


StarStarStarStarStar The staff was friendly and took me back quickly... —    (Patient since Sat Mar 31 00:00:00 MDT 2018)

The staff was friendly and took me back quickly for my appointment. Dr. Jones was thorough and friendly.


StarStarStarStarStar I’ve been going to NODO since they opened in Be... —    (Patient since Wed Dec 05 00:00:00 MST 2007)

I’ve been going to NODO since they opened in BelleView. The staff and Dr Smithson have always been professional, when your appointment is scheduled you have very little wait time.


StarStarStarStarStar This is the most pleasant doctors’ office I’ve ... —    (Patient since Mon Mar 23 00:00:00 MDT 2009)

This is the most pleasant doctors’ office I’ve ever been to. Everybody is so nice.


StarStarStarStarStar Excellent Service! —    (Patient since Tue Jan 10 00:00:00 MST 2017)

Staff is courteous & professional. All tests are explained clearly.


StarStarStarStarStar I love this place!  —    (Patient since Fri Sep 12 00:00:00 MDT 2008)

I love this place! Always on time, super clean office, lovely people, excellent care.


StarStarStarStarStar  —    (Patient since Thu May 22 00:00:00 MDT 2008)

I've been a patient of Dr. Smithson for years. I moved to Washington, DC 13 years ago and continue to see him at the Alexandria office for my yearly exam. He is thorough and answers all questions. When I had an issue that required an ophthalmologist I was referred to a doctor near my home in DC. Again, another excellent doctor. The front desk staff and opticians are friendly and helpful. Everyone explains options and costs so you are clear on out of pocket costs associated with a visit and/or glasses. Technicians are thorough and explain all the tests.


StarStarStarStarStar Friendly and professional staff. —    (Patient since Sat Mar 10 00:00:00 MST 2018)

Short wait time, professional and friendly staff made an exceptional service. It was my first eye exam so I didn't know what to expect. Fortunately, everything was explained and exceeded my expectation. Dr. Christina Giles was awesome. I will definitely be recommended you and will be returning for my regular eye exans. Thank you.


StarStarStarStarStar THE BEST —    (Patient since Fri Mar 29 00:00:00 MDT 2013)

The best optometry office ever. The staff is caring and friendly. Dr. L. Miller is awesome.


StarStarStarStarStar Very Courteous Service —    (Patient since Sat Mar 22 00:00:00 MDT 2014)

My visit was on time and very smooth. The technician was efficient and Dr. Jones has a very pleasant manner and explains everything perfectly. Thanks so much!


StarStarStarStarStar Great eye doctor's office and great staff inclu... —    (Patient since Fri Oct 09 00:00:00 MDT 2009)

Great eye doctor's office and great staff including the doctor and the technicians and desk team. I got in and out quickly and both my far and close vision were better when I left than when I arrive.


StarStarStarStarStar Great experience with a new optometrist after move —    (Patient since Sat Feb 17 00:00:00 MST 2018)

Very professional and friendly staff and doctors! They have all the latest technology to make the visit as informative and easy as possible.


StarStarStarStarStar Will use again and recommend  —    (Patient since Wed Feb 14 00:00:00 MST 2018)

Will use again and recommend


StarStarStarStarStar Great practice -- efficient and pleasant. I go... —    (Patient since Thu Apr 14 00:00:00 MDT 2016)

Great practice -- efficient and pleasant. I go out of my way to get there -- just 'cause I think they're exemplary.


StarStarStarStarStar Everyone was so nice! —    (Patient since Fri Feb 09 00:00:00 MST 2018)

I have a phobia about touching my eyes which causes me to avoid going to the eye doctor. Everyone was very accommodating and put me at ease. Ill definitely be going back.


StarStarStarStarNo Star Very nice optometry staff —    (Patient since Sat Jan 27 00:00:00 MST 2018)

Very nice optometry staff. Can't say the same for one of the optical shop people.


StarStarStarStarStar Dr.Smithson is God-sent! —    (Patient since Tue Jan 30 00:00:00 MST 2018)

Let me start off by saying that you shouldn’t settle for less when it comes to quality vision care- and you won’t with Dr. Keith Smithson! I took my two children ages 7 and 5 to him (he’s the one who sees the little patients), and I left without words! He’s great with children! Oh my God! My son who’s the 7 year old, has ADHD and IS medicated, but when we arrived, his meds had worn off and he was utterly hyper but that was not an issue for Dr. Smithson. He was kind, patient, and RESPECTFUL to my son- he even played a game with him, made him laugh a lot and used terms that he could understand! Also, my 5 year old daughter has a speech delay and knows no letters, but he was able to run a test using pictures. He was also patient and respectful to her, on top of running several tests to check her eye muscle function! When all was done, he spoke to me clearly about both of their exams and made sure I understood the findings! My son needed glasses and my daughter needs to have her vision screened annually. Wow, what great service Dr. Smithson! Thank you a million times!


StarStarStarStarStar i found the staff very prompt, efficient and pl... —    (Patient since Tue Feb 26 00:00:00 MST 2008)

i found the staff very prompt, efficient and pleasant


StarStarStarStarStar Dr. Smithson and the team at NVDO are fantastic... —    (Patient since Mon Apr 30 00:00:00 MDT 2012)

Dr. Smithson and the team at NVDO are fantastic! They're easy to work with when it comes to scheduling an appointment and ordering new contact lenses. The office is warm and inviting and the location is extremely convenient for me. I highly recommend them!


StarStarStarStarStar Professional and courteous service, and very ef... —    (Patient since Sat Jan 20 00:00:00 MST 2018)

Professional and courteous service, and very efficient.


StarStarStarStarStar Understanding staff who genuinely care!  —    (Patient since Fri Jan 30 00:00:00 MST 2015)

Understanding staff who genuinely care!


StarStarStarStarStar The staff is great, very professional and Dr. G... —    (Patient since Thu Mar 15 00:00:00 MDT 2012)

The staff is great, very professional and Dr. Giles is very thorough, knowledge and takes time to explain all findings to the patient.


StarStarStarStarStar My doctor was very though. Even though I was a... —    (Patient since Tue Dec 26 00:00:00 MST 2017)

My doctor was very though. Even though I was a first time patient the staff made me feel like I had Ben going there for years. Everyone from the front desk, the tech who did testing to the doctor all made me feel very comfortable and welcome.


StarStarStarStarStar Excellent service with very good quality eye ex... —    (Patient since Wed Jul 15 00:00:00 MDT 2015)

Excellent service with very good quality eye exams


StarNo StarNo StarNo StarNo Star bad customer service —    (Patient since Tue Aug 31 00:00:00 MDT 2010)

the visit was good, people are very friendly and helpful. I ordered some contact lens and later wanted to cancel part of the order (on a separate invoice). The person I talked to canceling was very rude and not helpful. I asked for a refund back to my credit card, he said I NEEDED to drive back to the office and present the card in person otherwise I can't get a refund.. I thought that was very unreasonable to ask me to do that instead of just refund my credit card. I did not question more, and said "thanks", then he hung up right away. The whole experience just made me feel like I am spending his money instead of my own money. I probably wouldn't go back to the office again.


StarStarStarStarStar First time in this clinic and thoroughly satisf... —    (Patient since Mon Dec 04 00:00:00 MST 2017)

First time in this clinic and thoroughly satisfied with the excellent customer service provided by the staff to include the front desk check in , tech, doc, & check out. Thank you.


StarStarStarStarStar Great Orthopedic Practice —    (Patient since Mon Jun 24 00:00:00 MDT 2013)

Dr. Linda Miller is fantastic. Very thorough and conscientious. The staff is very helpful and the practice has the latest diagnostic technology.


StarStarStarStarStar Dr. Giles IS THE ONLY DOC FOR ME —    (Patient since Sat Feb 16 00:00:00 MST 2008)

I absolutely love Dr Giles and have been a patient for many years! She’s a very good doctor and I know I’m in great hands. Even though I live 2 hours away now I have no interest in finding another eye doctor and still drive up to see her!


StarStarStarNo StarNo Star  —    (Patient since Thu Nov 30 00:00:00 MST 2017)

The doctor was professional, the office clean and the staff courteous. My problem is that I was charged $55 for contact lenses fitting for contacts I wore to their office for which a previous doctor over a year ago fit and prescribed. I did t need this fitting. When I asked about the charge I was told my eyes may have changed in the last year...really? I should’ve been told about a $55 fee that insurance doesn’t cover but aside from that I feel taken advantage of and charged a superfluous fee for something I didn’t need. And at the end I wasn’t even given a pair of contacts....in all my years I’ve never walked out of an eye exam without at least a pair of contacts. I thought it was a cheap gesture.


StarStarStarStarStar The best eye exam experience I have ever had. —    (Patient since Wed Aug 08 00:00:00 MDT 2012)

The best eye exam experience I have ever had.


StarStarStarStarStar Very professional and friendly office! —    (Patient since Mon Nov 27 00:00:00 MST 2017)

I was extremely impressed with the office starting with my initial phone call. I was having issues with my left eye, and the young lady I spoke with felt it was very important for me to be seen that day, so she squeezed me into the schedule. All of the staff I encountered were very professional, polite, knowledgeable, and friendly. I plan on seeing Dr. Smithson for all of my future optical needs.


StarStarStarStarStar The staff and doctor were so nice! Easy visit a... —    (Patient since Fri Nov 10 00:00:00 MST 2017)

The staff and doctor were so nice! Easy visit and very helpful , would recommend to anyone looking for a new eye doctor!


StarStarStarStarStar Great experience! My appointment started at th... —    (Patient since Sat Oct 11 00:00:00 MDT 2008)

Great experience! My appointment started at the scheduled time, I was there for less than an hour -- and felt like I had a thorough exam and even got new contacts! I can see better than ever -- Thank you!


StarStarStarStarStar Very nice professional staff  —    (Patient since Fri Nov 22 00:00:00 MST 2013)

Very nice professional staff


StarStarStarStarStar NVDO provides top-notch eye care in a very attr... —    (Patient since Fri Jul 11 00:00:00 MDT 2008)

NVDO provides top-notch eye care in a very attractive environment.


StarStarStarStarStar Their service is the best. I had three differen... —    (Patient since Wed Feb 06 00:00:00 MST 2013)

Their service is the best. I had three different interactions with staff and they were ALL excellent. Had an insurance issue and not only did receptionist explain it, she straightened it out for me. My doctor is great. Explains everything and takes all the time you need to answer questions and go back several times doing 1 or 2! Strongly recommend this group.


StarStarStarStarStar Great office  —    (Patient since Fri Oct 27 00:00:00 MDT 2017)

I didn't wait a long one to be seen. The Dr was friendly and patient.


StarStarStarStarStar THANK YOU from Gary Smith. —    (Patient since Thu Oct 26 00:00:00 MDT 2017)

THANK YOU from Gary Smith.


StarStarStarStarStar The team is also very helpful and gives great s... —    (Patient since Tue Oct 17 00:00:00 MDT 2017)

The team is also very helpful and gives great service.


StarStarStarStarStar Dr Miller is my choice to be my optometrist for... —    (Patient since Tue Dec 04 00:00:00 MST 2007)

Dr Miller is my choice to be my optometrist for ever. Courteous, patient, knowledgeable and professional. Five stars in every way.


StarStarStarStarStar I was very happy with the appointment. —    (Patient since Tue Feb 09 00:00:00 MST 2010)

I was very happy with the appointment. There was very little wait and the doctor answered all of my questions.


StarStarStarStarStar I have always been pleased with your officeHow... —    (Patient since Thu Nov 14 00:00:00 MST 2013)

I have always been pleased with your office However yesterday my Doctor, who by the way I have referred to many friends, seemed to be in a rush That situation created an uncomfortable situation for me Once I explained that to her she stepped back and we started the process all over again


StarStarStarStarStar Northern Virginia Doctors of Optometry...A must! —    (Patient since Mon Oct 12 00:00:00 MDT 2009)

Northern Virginia Doctors of Optometry really have their stuff together. From the front desk team, to the opticians, to the doctors, they made you feel welcome and really cared about you as a patient. I highly recommend them.


StarStarStarStarStar Dr Smithson is the best. Saw a different ophth... —    (Patient since Mon Sep 18 00:00:00 MDT 2017)

Dr Smithson is the best. Saw a different ophthalmologist earlier this year and was not even close to the thoroughness and advice of Dr Smithson.


StarStarStarStarStar Polite, prompt and professional. I was a first... —    (Patient since Tue Sep 26 00:00:00 MDT 2017)

Polite, prompt and professional. I was a first time patient to this practice and I was very impressed with each and every person I encountered. The nurse/doctor's attendant that did my initial screening and the doctor were fabulous and the person who helped me find the right frames and lenses to go with my two prescriptions for regular glasses and reading/computer glasses was a pleasure to work with. It was first rate patient and customer care from the moment I walked in until I left. And I can't wait to get my new frames!.


StarStarStarStarStar Fantastic eye exam and fitting of frame selecti... —    (Patient since Wed Jul 09 00:00:00 MDT 2008)

Fantastic eye exam and fitting of frame selection, they are a great team all around.


StarStarStarStarStar From making my appointment through the entire p... —    (Patient since Sat Sep 23 00:00:00 MDT 2017)

From making my appointment through the entire process of my examination, every person I came in contact with was pleasant, knowledgeable and efficient.


StarStarStarStarStar The online service was good and convenient. thi... —    (Patient since Tue Mar 18 00:00:00 MDT 2008)

The online service was good and convenient. this was the first time I encountered that from you. Almost everything these days are done online and because of that I probably read my email more than I used to. I always liked the doctors there which is why I keep coming back. I might not get to see the same doctor but no matter which doctor I see they are knowledgeable, understanding and very helpful. This goes for the ones, giving you the tests, examining your eyes and helping you pick out glasses.


StarStarStarStarStar  —    (Patient since Wed Nov 07 00:00:00 MST 2007)

I was treated quickly, pleasanty, and thoroughly.


StarStarStarStarStar Thoughtful service! —    (Patient since Thu Jun 19 00:00:00 MDT 2008)

Dr. Miller is wonderful (been seeing her for years) and Lisa was extremely helpful in helping me find just the right set of new frames, listening carefully to my likes and dislikes to get to just the right frame for me.


StarStarStarStarStar Best eye exam experience I've ever had! All the... —    (Patient since Thu Aug 31 00:00:00 MDT 2017)

Best eye exam experience I've ever had! All the staff were extremely competent and helpful. I will definitely be coming back.


StarStarStarStarStar Annual Exam —    (Patient since Sat Sep 19 00:00:00 MDT 2009)

My appointment went well. Everything stayed on schedule and the service was quick and efficient. However, I miss the easy and fun loving spirit of Dr. Bloom. The visits simply aren't the same. All business, though that it the purpose. Love the new machine which substitutes the old dilation process (Optus maybe??) and the young lady that ran that procedure was great.


StarStarStarStarStar Annual Check Up —    (Patient since Sat Jan 19 00:00:00 MST 2008)

Dr., Christina Giles is very professional and thorough in her exam. I have been going there for 8-10 years. She explains what she is doing and what she has found. She communicate effectively and is very pleasant.


StarStarStarStarStar Very friendly and helpful staff !!! —    (Patient since Fri Aug 25 00:00:00 MDT 2017)

Very friendly and helpful staff !!!


StarStarStarStarStar Dr. Miller is a very personable and caring phys... —    (Patient since Thu Aug 17 00:00:00 MDT 2017)

Dr. Miller is a very personable and caring physician. This was my first appointment with her, and she made me feel very comfortable from the beginning. I needed a pair of distance glasses, and she took time to get to know me, analyze my situation completely, and explore all of my options. I would recommend her highly to anyone!


StarStarStarStarStar Very pleased with service received —    (Patient since Sat Aug 11 00:00:00 MDT 2012)

Very pleased with service received


StarStarStarStarStar Love NOVA Doctors of Optometry! I always recei... —    (Patient since Mon Jun 24 00:00:00 MDT 2013)

Love NOVA Doctors of Optometry! I always receive professional and outstanding service from Northern Virginia Doctors of Optometry. I have been seeing Dr. Smithson annually for my eye exams for the past several years after my original optometrist retired. Dr. Smithson is simply the best; always answers any questions I have and is truly concerned about my eye health. This year I decided to purchase new eyeglasses to replace my 6 year old ones that are starting to fall apart. Denise provided detailed information on the benefits my insurance provided as well as selecting the right frame for me. She was extremely patient and answered all the questions I had as I was moving to a progressive lens for the first time.


StarStarStarStarStar I found the service to be professional, friendl... —    (Patient since Thu Jul 07 00:00:00 MDT 2011)

I found the service to be professional, friendly and efficient. I was very happy!


StarStarStarStarStar Amazing! —    (Patient since Thu Jul 13 00:00:00 MDT 2017)

I've passed by this office for years, but after a terrible experience last year at a LensCrafters-affiliated office, I decided to give the Alexandria NVDO office a try. What a surprise! Everyone in this office was professional, pleasant and efficient. Dr. Jones is amazing and really took time to explain things to me. Folks in this office actually care, and it shows. Thank you, NVDO Alexandria!


StarStarStarStarStar My New Favorite Optomotrists  —    (Patient since Wed Jul 26 00:00:00 MDT 2017)

I absolutely loved the service I received at NOVA Docs of Optometry! Everyone was so professional, courteous and knowledgeable! I was able to submit new patient paperwork via email before arriving, didn't have to wait long and was really impressed with the entire staff! I can't wait to receive my new glasses! My husband who NEVER says anything asked me to make an appointment for him, he was so impressed with the way I was treated - so through and precise! LOVE LOVE LOVE!!!


StarStarStarStarStar everybody polite and helpful. everything went s... —    (Patient since Tue Dec 11 00:00:00 MST 2007)

everybody polite and helpful. everything went smoothly.


StarStarStarStarStar Dr Giles is excellent —    (Patient since Fri Jan 18 00:00:00 MST 2008)

Dr Giles and the staff are excellent! They are all kind and courteous. I always know they will take good care of my eyes. The optometry team go above and beyond to make sure my glasses are perfect and that I'm totally satisfied. If I have an emergency, they are always able to help me right away.


StarStarStarStarStar  —    (Patient since Mon Mar 19 00:00:00 MDT 2007)

Excellent service to ensure lenses in rx sunglasses were correct. Not assuming but double checking to make sure the lens power is correct to ensure excellent vision. Appreciate greatly the care and time taken to make sure eyes remain healthy!


StarStarStarStarStar  —    (Patient since Tue Dec 16 00:00:00 MST 2008)

Very pleased with the service I received. It was very professional and I was seen promptly at my appointment time.


StarStarStarStarStar Great care in a friendly atmosphere —    (Patient since Tue Jan 17 00:00:00 MST 2012)

I always am well taken care of at your office. I appreciate how nice everyone is! And efficiently professional.


StarStarStarStarStar Available appointment within a few days of call... —    (Patient since Tue Feb 25 00:00:00 MST 2014)

Available appointment within a few days of calling. All staff are friendly, helpful and professional. V


StarStarStarStarStar Superb service —    (Patient since Tue Feb 07 00:00:00 MST 2012)

I have been coming here for years and I'm continually impressed by the consistently high standards and good service this office provides. The staff is courteous, well-informed, and a pleasure to work with. Highly recommended.


StarStarStarStarStar Everyone at your office seemed very professiona... —    (Patient since Wed Apr 13 00:00:00 MDT 2011)

Everyone at your office seemed very professional and friendly, from the front desk staff, to Henry the technician, to Dr. Jones. My eye exam went quickly and smoothly. Thanks for the great service.


StarStarStarStarStar Great service and kind staff.  —    (Patient since Mon Mar 22 00:00:00 MDT 2010)

Great service and kind staff.


StarStarStarStarStar Excellent eye doctor office. Friendly and effic... —    (Patient since Tue Jun 13 00:00:00 MDT 2017)

Excellent eye doctor office. Friendly and efficient staff and most important. On time.


StarStarStarStarStar Excellent staff and Dr. Smithson explanation of... —    (Patient since Thu Jun 01 00:00:00 MDT 2017)

Excellent staff and Dr. Smithson explanation of what was going on and how to move forward was outstanding!


StarStarStarStarStar The best optical shop in the area!  —    (Patient since Fri May 22 00:00:00 MDT 2015)

The best optical shop in the area! They have all the brand name glasses frame and sunglasses too! So many selections compare to other stores and the prices are unbeatable! Doctor Giles is super nice too! Very knowledgeable! The staff is friendly and very polite.


StarStarStarStarStar Barry Robella —    (Patient since Thu Jun 08 00:00:00 MDT 2017)

Outstanding! Especially appreciated the care provided by Dr. Jones. Because of her and Wendy I will return


StarStarStarStarStar  —    (Patient since Wed Jul 16 00:00:00 MDT 2008)

The reception staff is professional. Meeting Dr. Jones and working with her for the first time was a pleasure. She is professional and very knowledgeable, I look forward to working with her in the future. I also recommended my husband who had a eye emergency the same day, she took very good care of him. Your location is perfect for us.


StarStarStarStarStar The Best! —    (Patient since Wed Mar 05 00:00:00 MST 2008)

My husband and I have been patients for many years, seeing more than one of the doctors. They deliver excellent care and provide a very nice environment for that care. Cudos to all of the staff!


StarStarStarStarStar I loved my dr! Friendly, funny and informative.... —    (Patient since Wed Apr 12 00:00:00 MDT 2017)

I loved my dr! Friendly, funny and informative.


StarStarStarStarStar  —    (Patient since Wed May 07 00:00:00 MDT 2014)

NVDO is a 5-star operation. Dr. Keith Smithson is, far and away, the best sports optometrist I have ever encountered in my 20-plus years of wearing glasses/contacts for sports (golf, modified fast-pitch softball).


StarStarStarStarStar Mr. Ralph Slawson —    (Patient since Mon Apr 07 00:00:00 MDT 2008)

All was good news professionally derived and skillfully delivered.


StarStarStarNo StarNo Star More transparency over price needed —    (Patient since Sat Jan 12 00:00:00 MST 2008)

Dr. Smithson is smart, efficient and focused, a little bit too much in a rush to consider alternatives or listen more closely to what the patient is saying. He is essentially clueless about cost, which is not acceptable or excusable. One feels the eye exam is really an entry point to a sales process that takes place on the floor and that is geared to extract as much money as possible from the patient. On the plus side -- waiting was minimized and the interactions (with four people -- technician, doctor, eye glass specialist and check-out) were smooth. One feels like a spectator, however, during the hand-offs. I could hear the technician brief the doctor outside the exam room, and sat as the doctor explained his interpretation of my needs to the eye glass specialist on the floor. Unfortunately, he hadn't really listened to me and his explanation was not really accurate, which I naturally found frustrating. One has to be alert to decline a $39 extra fee for unnecessary retina photographs. This is an irksome annual up-sell that ought to stop no matter how often it is recommended as a way to generate additional revenue in industry publications. Finally, even with insurance coverage, a pair of glasses can run $250 to $400, thanks to over-inflated frame costs and an inexplicable and non-transparent calculation process for determining allowable insurance coverage, cost sharing and so forth.


StarStarStarStarStar Dr. Miller is great —    (Patient since Thu Dec 13 00:00:00 MST 2012)

It's always a pleasure seeing Dr. Miller. She takes her time to make sure everything is right, and listens to your feedback.


StarStarStarStarStar Great appointment —    (Patient since Tue May 13 00:00:00 MDT 2008)

I always enjoy my visits with Dr. Miller, there is a level of personal service that makes my visits feel like I am valued as a customer. Dr. Miller does a thorough review of my eyes and works with me to make sure that I have the best care.


StarStarStarStarStar Very pleased with overall service from beginnin... —    (Patient since Sat May 13 00:00:00 MDT 2017)

Very pleased with overall service from beginning to end. Very polite and professional personnel!


StarStarStarStarStar Top notch care! —    (Patient since Thu Nov 06 00:00:00 MST 2008)

Good visit - very pleasant staff. I was impressed with he new equipment that eliminates dilation. As usual, Dr. Bhalani was very pleasant and professional. I trust and respect him.


StarStarStarStarStar Your office is great because of the outstanding... —    (Patient since Sat Mar 25 00:00:00 MDT 2017)

Your office is great because of the outstanding team you have.


StarStarStarStarStar I always have a pleasant experience.  —    (Patient since Mon Jun 23 00:00:00 MDT 2014)

I always have a pleasant experience. The Technicians are always courteous and explain everything. The Doctors have a great demeanor and are down to Earth.


StarStarStarStarStar Mr —    (Patient since Fri Feb 26 00:00:00 MST 2010)

I visit Northern Virginia Doctors of Optometry twice a year, and I recommend them over and over again. Great support staff, great doctors and state-of-the art equipment. My wife and two sons also use this practice, so we are all in as a family.


StarStarStarStarStar Finding a quality eye care center can be challe... —    (Patient since Mon Sep 23 00:00:00 MDT 2013)

Finding a quality eye care center can be challenging. Your practice makes it easy. Thanks.


StarStarStarStarStar Northern Virginia Optometry is Aces! —    (Patient since Sat Jul 18 00:00:00 MDT 2009)

The professionalism and attentiveness of the staff at Northern Virginia is evident from the moment you walk in the door. Dr. Smithson's knowledge, thorough explanations, and comforting bed-side manner coupled with the helpfulness of the technicians and administrative staff ensure that all attempts will be made to identify and address all issues and provide the patient, not only with a clear diagnosis, but also appropriate options concerning it. The ease of the preparatory eye examination and the no-pressure assistance in selecting eye ware further enhanced and made for a very pleasant experience.


StarStarStarStarStar NOVA doctors of optometry are always very profe... —    (Patient since Thu Nov 15 00:00:00 MST 2007)

NOVA doctors of optometry are always very professional and caring. They are genuine and are very good at what they do. Very detail oriented! I will always come back here for my yearly eye checkups :)


StarStarStarStarStar Dr Smithson great with children  —    (Patient since Mon Apr 24 00:00:00 MDT 2017)

Dr Smithson spent a great deal of time with us and took time to explain the process and his diagnosis. When explaining things he spoke directly to my son (the patient) and that made him feel very confident and comfortable. My son was very nervous before the appointment and left feeling at ease.


StarStarStarStarStar Very friendly, helpful and efficient staff —    (Patient since Fri Apr 21 00:00:00 MDT 2017)

Very friendly, helpful and efficient staff


StarStarStarStarStar I have been a patient of NVDO for over ten year... —    (Patient since Mon Sep 29 00:00:00 MDT 2008)

I have been a patient of NVDO for over ten years at their Belle View, Alexandria location. I have always received prompt, courteous and professional treatment at this location. My Doctor, Dr. Smithson takes time to explain the exam tests and thoroughly gives me several options for any eye corrections I may need.


StarStarStarStarStar Wonderful office. Dr. Smithson is absolutely fa... —    (Patient since Tue Dec 02 00:00:00 MST 2014)

Wonderful office. Dr. Smithson is absolutely fabulous with children and adults. Highly recommend.


StarStarStarStarStar Decade long partnership w/ my eyes.  —    (Patient since Sat Sep 04 00:00:00 MDT 2010)

I enjoy going for my eye exam. They have the latest technology for the basic eye exams. A short wait time and a very helpful and pleasant staff. Dr. Jones was very patient and took her time on my annual exam. I didn't feel rushed or like a was on a time limit


StarStarStarStarStar Always treated with great care and attention. —    (Patient since Wed Jan 16 00:00:00 MST 2008)

Always treated with great care and attention.


StarStarStarStarNo Star  —    (Patient since Thu Apr 06 00:00:00 MDT 2017)

This was my first appointment with your group, and my appointment was with Dr. Jones. I was very impressed and Dr. Jones seemed to truly care. From the front desk to purchasing my glasses - great staff!!


StarStarStarStarStar Very happy —    (Patient since Tue Mar 28 00:00:00 MDT 2017)

I was new to this office and so far so good.


StarStarStarStarStar  —    (Patient since Fri Mar 24 00:00:00 MDT 2017)

Very pleasant, professional and knowledgeable doctors and staff. They made me feel at ease and answered all of my questions.


StarStarStarStarStar Timely appointments, curteous staff who explain... —    (Patient since Tue Jan 20 00:00:00 MST 2015)

Timely appointments, curteous staff who explain procedures, machines. etc. Plus, Dr. Smitson is the best Dr. of Optometry in the area.


StarStarStarStarStar Great visit! —    (Patient since Thu Mar 23 00:00:00 MDT 2017)

We were seen on time, Dr. Jones was very patient and great with my daughter! Jim was very helpful in making sure Olivia found a pair of glasses she loved.


StarStarStarStarStar Helpful  —    (Patient since Wed Mar 01 00:00:00 MST 2017)

My initial contact was via email. I wanted to see a particular eye doctor at NVDO, as soon as possible. The front staff was courteous and was able to accommodate my request.


StarStarStarStarStar Dr Christina Giles is SUPER!! She is professio... —    (Patient since Thu Apr 02 00:00:00 MDT 2015)

Dr Christina Giles is SUPER!! She is professional, efficient and takes the time to listen to me and respond to my needs. I always leave her office very satisfied with the new prescriptions ... not always my experience with other optometrists in town. In addition, the technician was also excellent and very friendly!


StarStarStarStarStar Quality Care and Service  —    (Patient since Fri Oct 12 00:00:00 MDT 2012)

This is a well-staffed, convenient, patient-focused facility. Everyone is interested in making patients welcome and comfortable while ensuring the best in thorough eye care. Dr Giles is very efficient, extremely competent and approachable. All staff members make visits pleasant.


StarStarStarStarStar Top notch eye exam and professional care —    (Patient since Thu Dec 15 00:00:00 MST 2016)

Top notch eye exam and professional care


StarStarStarStarStar The staff and doctors are top notch. Attentive ... —    (Patient since Fri Sep 02 00:00:00 MDT 2011)

The staff and doctors are top notch. Attentive and flexible and caring.


StarStarStarStarStar Everyone was kind, professional and knowledgeab... —    (Patient since Mon Feb 20 00:00:00 MST 2017)

Everyone was kind, professional and knowledgeable. Thank you very much.


StarStarStarStarStar Excellent care and service —    (Patient since Wed Mar 04 00:00:00 MST 2009)

Excellent care by Dr. Miller and service by Denise.


StarStarStarStarStar Thanks for the great service! —    (Patient since Wed Feb 15 00:00:00 MST 2017)

I received excellent care from Dr. Balani at the Northern Virginia Doctors of Optometry office. The technicians and Optometrist were helpful and took special care to address all our needs. I will continue to use the services at this office. Thank you for the great service!


StarStarStarStarNo Star  —    (Patient since Mon Dec 14 00:00:00 MST 2015)

Everyone is very courteous, although I feel that some of the newer persons to me, could benefit from more professional training.


StarStarStarStarStar Great, professional services as always. —    (Patient since Wed May 20 00:00:00 MDT 2009)

Great, professional services as always.


StarStarStarStarStar Cameron Jones Service. —    (Patient since Sat Jan 28 00:00:00 MST 2017)

My 1st time and I was very pleased with the service I received, I was in and out in know time. Cameron Jones was very kind and and went over all my questions thoroughly , which made me at ease.


StarStarNo StarNo StarNo Star Overall a disappointing experience. I will pro... —    (Patient since Mon Nov 08 00:00:00 MST 2010)

Overall a disappointing experience. I will probably not return after these last two visits with Dr. Giles.


StarStarStarStarStar Quick and professional service. Clear communic... —    (Patient since Sat Mar 21 00:00:00 MDT 2009)

Quick and professional service. Clear communication about procedures, findings, and options. Very happy with the practice.


StarStarStarStarStar Dr. Smithson was very informative, understandab... —    (Patient since Tue Jan 24 00:00:00 MST 2017)

Dr. Smithson was very informative, understandable, kind, humorous, and very pleasant. I will visit this office again. I appreciate everything from this Dr. I wish more Dr's were like him.


StarStarStarStarStar Alexandria Office —    (Patient since Fri Dec 14 00:00:00 MST 2007)

I visited the Alexandria office for the first time yesterday. I use to go to the Reston office where I always had a good experience (except parking was sometimes difficult). The office staff and technicians were welcoming and friendly. Of course, Dr. Smithson is always wonderful and thorough. I know he has other patients, but for the time he spends with you, it is as though you are his only appointment.


StarStarStarStarStar Very thorough checkup. Helpful explanation of w... —    (Patient since Fri Dec 03 00:00:00 MST 2010)

Very thorough checkup. Helpful explanation of what was being examined.


StarStarStarStarStar From the front of the office to the back, every... —    (Patient since Fri Jan 20 00:00:00 MST 2017)

From the front of the office to the back, everyone was happy and helpful. I genuinely appreciate the care and patience. An overall enjoyable experience.


StarStarStarStarStar It isn't often that I can leave great reviews, ... —    (Patient since Fri Jan 20 00:00:00 MST 2017)

It isn't often that I can leave great reviews, but when I can, I make sure I do. From beginning to end, I don't have a single complaint. The appointment resulted in me needing glasses for the first time so I was quite lost in the process and had numerous questions. I spent (probably) too long looking for frames, but I was met with a great deal of patience and assistance. I saw Dr. Giles whom I felt was competent, thorough and honest. Would recommend this location to anyone.


StarStarStarStarStar Extremely Pleased with Your Services —    (Patient since Thu Sep 10 00:00:00 MDT 2015)

I am extremely pleased with the comprehensive exam and the expertise of Dr Giles. This is my second visit and annual check-up, and am very pleased to have found your office. I feel my eye care and health are in very good hands.


StarStarStarStarStar Annual Exam —    (Patient since Wed Nov 21 00:00:00 MST 2007)

NVDO is the best!!!!!!!!!


StarStarStarStarStar I had a problem with my right eye. —    (Patient since Mon Jan 07 00:00:00 MST 2008)

I had a problem with my right eye and called to get an appointment. Earliest with my doctor was a week away. So NVDO was able to squeeze me in with another doctor. Everything went very smoothly. I appreciate the attention to my problem.


StarStarStarStarStar As always, everybody was extremely helpful. —    (Patient since Sat May 31 00:00:00 MDT 2008)

As always, everybody was extremely helpful.


StarStarStarStarStar Dr. Miller is great. She understands my eye car... —    (Patient since Mon Oct 25 00:00:00 MDT 2010)

Dr. Miller is great. She understands my eye care needs.


StarStarStarStarStar The Best Eye Doctors in Northern VA —    (Patient since Fri Feb 29 00:00:00 MST 2008)

The Best Eye Doctors in Northern VA We have been with them for over 10 years and we still see the same exceptional service and exceptional care till today. You will not be disappointed with this group any day!


StarStarStarStarStar Great location with easy parking and nice frien... —    (Patient since Wed Oct 22 00:00:00 MDT 2008)

Great location with easy parking and nice friendly support staff.


StarStarStarStarStar I had an appointment at 8:50 a.m. on Saturday, ... —    (Patient since Wed May 25 00:00:00 MDT 2011)

I had an appointment at 8:50 a.m. on Saturday, Dec 10th. I was reminded by text and an email about the appointment. When I arrived in the office, I was immediately greeting by the receptionist. She quickly & efficiently "checked" me in and when finished asked me to have a seat. Within two minutes, an assistant came out and the process began. I'd highly recommend the Belleview location and Dr. Giles and her staff.


StarStarStarStarStar Easy to make appointment. Very prompt, courteou... —    (Patient since Thu May 16 00:00:00 MDT 2013)

Easy to make appointment. Very prompt, courteous and professional front-desk staff. Short wait time prior to seeing the technician and then, Dr Giles. A uniquely pleasant experience.


StarStarStarStarStar The Brewers, Ohio —    (Patient since Wed Jun 25 00:00:00 MDT 2008)

Northern Virginia Doctors of Optometry uses state-of-the art equipment and has a good selection of frames. Dr. Keith Smithson has been our vision specialist for almost 10 years. And Denise Tyler has made sure our lenses are correct and our frames are fashionable. We will continue to trust our eyes to this team even though we have moved out of state.


StarStarStarStarStar Could not have asked for better or more pleasan... —    (Patient since Wed Jun 27 00:00:00 MDT 2012)

Could not have asked for better or more pleasant welcome and service!


StarStarStarStarStar Dr. Smithson and his team are terrific, as always. —    (Patient since Fri Jul 23 00:00:00 MDT 2010)

Another great interaction with my eye doctor and his practice. They got me in for an appointment with Dr. Smithson the day I called, I waited only a few minutes, check-in was easy, Dr. Smithson made me feel comfortable and confident about the exam, and he even sent the prescription right to me pharmacy from his workstation in the exam room.


StarStarStarStarStar Simply the very best —    (Patient since Thu Dec 30 00:00:00 MST 2010)

Since 2011 I have driven over 60 miles to see Dr. Miller every six months. I hate the drive, but I love your staff and feel very comfortable with Dr. Miller taking care of my vision needs.


StarStarStarStarStar Dr. Miller is an asset to this location.  —    (Patient since Mon Nov 21 00:00:00 MST 2016)

Dr. Miller is an asset to this location.


StarStarStarStarStar Everyone I met with was very professional, frie... —    (Patient since Sat Nov 19 00:00:00 MST 2016)

Everyone I met with was very professional, friendly, and able to assist with any questions I had. Top notch service!


StarStarStarStarStar  —    (Patient since Wed Nov 14 00:00:00 MST 2007)

I have been a patient for more than 25 years and am pleased that NVDO stays very current with new technology and provides the best of service


StarStarStarStarStar A Great Experience  —    (Patient since Sat Nov 12 00:00:00 MST 2016)

Dr Giles and the staff were professional and also created a very comfortable atmosphere. I'll recommend this office to anyone looking for eyecare.


StarStarStarStarStar Love coming back year after year and seeing fam... —    (Patient since Fri Dec 19 00:00:00 MST 2008)

Love coming back year after year and seeing familiar faces. Great service and great care.


StarStarStarStarStar Excellent Care —    (Patient since Thu Oct 29 00:00:00 MDT 2015)

Very, very pleased with my visit (with Dr Linda Miller). Thorough exam by technician and Dr Miller. I feel like I got excellent care. I have a unique contact lens situation that she handled expertly.


StarStarStarStarStar Very pleasant eye doctor experience. —    (Patient since Wed Nov 09 00:00:00 MST 2016)

It was a very pleasant eye doctor experience. I got lost and was running a few minutes late, I called and was told it was ok. I ended up being later than I predicted and was still seen by the doctor.


StarStarStarStarStar  —    (Patient since Thu Oct 15 00:00:00 MDT 2009)

I was very impressed with the office staff from the front desk to the technicians. The doctor calmed my nerves, and explained everything to me thoroughly.


StarStarStarStarStar The best optical services in Northern Virginia! —    (Patient since Mon Dec 31 00:00:00 MST 2007)

I've been going to Northern Virginia Doctors of Optometry for the last 20 years, for eye exams, eye glasses, and optical medical issues. They have always provided excellent professional services, from the receptionist, doctors, and eye glass technicians. I've repeatedly recommended them to friends, family, co-workers, and neighbors. I go to the Belleview office in Alexandria and my doctor is Dr. Smithson, who is outstanding! I've always been pleased with the services they've rendered. I'll continue to recommend them to anyone who is looking for optical services.


StarNo StarNo StarNo StarNo Star Timeliness —    (Patient since Wed Oct 16 00:00:00 MDT 2013)

It is crazy that the first eye exam I can get EVER is at 9:40 a.m. That requires me to miss one half day of work by the time I finish and get to DC. I'd cal that very poor customer service. I like my eye doctor but will probably look elsewhere for a doctor since your office is so inflexible.


StarStarStarStarStar Friendly,efficient, professional staff —    (Patient since Thu Oct 27 00:00:00 MDT 2016)

My appointment lasted almost 2 hours. My exam was the most thorough I have ever received and utilized the very latest equipment and technology. The entire staff is very friendly, professional, and efficient. Dr. Jones treated me as though I was her only patient that day. Although my diagnosos was somewhat serious, she answered all of my questions and prepared me for both immediate and long range plans for my care.


StarStarStarStarNo Star Followup Visit for Contacts Fit —    (Patient since Mon Nov 12 00:00:00 MST 2007)

Pleased with Dr. Jones and her attention and courtesies to my anxieties. Pleased w/office staff and technicians. Not pleased with appointments non-available on Saturdays and thought more than one test-pair of contacts should have been ordered initially.


StarStarStarStarStar Excellent service —    (Patient since Mon Oct 24 00:00:00 MDT 2016)

Dr. Smithson was wonderful. He was charismatic and made my child feel comfortable and at ease. He explained everything he was doing and why, which was very helpful. I would highly recommend him to anyone especially if you have children. The appointment was on time and I never felt rushed during the visit.


StarStarStarStarStar  —    (Patient since Mon Oct 17 00:00:00 MDT 2016)

My first visit to Northern Virginia Doctors of Optometry was to repair a set of glasses. Roy was very helpful, fixed the problem and didn't charge me for the service. Based on this experience, I scheduled this examination with Virginia Doctors of Optometry. I found the examination by Dr. Miller and her staff were very professional in providing a very comprehensive service. I expect to continue to use them in the future.


StarStarStarStarStar Always feel welcome at NVDO when I visit Dr. Gile... —    (Patient since Sat Jul 03 00:00:00 MDT 2010)

Always feel welcome at NVDO when I visit Dr. Giles. She is painstaking in her attention to detail to ensure I get the correction I need, even when it was late in the day. Very pleasant, very professional.


StarStarStarNo StarNo Star My wife and I spent about 3 hours here for eye ex... —    (Patient since Sat Oct 08 00:00:00 MDT 2016)

My wife and I spent about 3 hours here for eye exam and 4 pairs of glasses. We spent nearly $2000. The check-in, exam, and technician were great. However, we were very disappointed in the check out. The young African-American lady at the counter barely acknowledged us, even though we just spent $2000. Everything was wordless, even though we tried to make conversation. The only comment she made to us is when she told us we owed nearly $2000. After a great experience with the exam and technician, this left a very poor impression. While we will obviously come back to pick up our glasses, my wife and I are still mulling over if we would come back for contacts or recommend to others. Great first impression, very poor final impression.


StarStarStarNo StarNo Star Great appointment, doctor was great, but VERY PRI... —    (Patient since Wed Sep 15 00:00:00 MDT 2010)

Great appointment, doctor was great, but VERY PRICEY exam and glasses!


StarStarStarStarStar Highly recommend the Alexandria Office —    (Patient since Fri Oct 07 00:00:00 MDT 2016)

The Alexandria office was a really pleasant experience. The staff were efficient, professional, knowledgeable, and friendly. There is a pretty good selection of frames for glasses. Roy was invaluable in helping me find my next pair of glasses. He patiently provided feedback and mined the inventory to find the options that best matched what I was looking for. Highly recommend Dr. Giles, Roy, and the Alexandria office overall.


StarStarStarStarStar  —    (Patient since Fri May 07 00:00:00 MDT 2010)

The exams in your office are the most thorough of any office I've visited. I've told all my friends about you!!


StarStarStarStarStar Excellent service. They were on time and very pr... —    (Patient since Thu Sep 29 00:00:00 MDT 2016)

Excellent service. Dr. Jones and the staff were on time and very professional. Plus, I loved being able to make my app't on line - and I could pick my Dr. Thanks!!


StarStarStarStarStar  —    (Patient since Fri Jul 06 00:00:00 MDT 2012)

Everything was excellent except for the check out . I would have appreciated not having to pay 100% before I receive the finished product. I told the cashier that I was extended that courtesy at my last appointment, ie, I only had to pay 50%. She said that's not how she knows to handle the process and since no manager was there I had to pay the entire amount of $600+ at that time.


StarStarStarStarStar Wonderful with young patients! —    (Patient since Mon Sep 19 00:00:00 MDT 2016)

Dr. Smithson (and technician Denzel and optician Roy) were wonderful with my son. He's a wiggly four year old and it was his first experience at the optometrist. They were patient and explained everything in a manner that he could understand and took the time to walk us through his prescription, the course of treatment and future steps. We were so pleased that our pediatrician referred us to the practice, because our son's experience was wonderful.


StarStarStarStarStar Excellent customer service!... —    (Patient since Sat Aug 11 00:00:00 MDT 2012)

Excellent customer service!


StarStarNo StarNo StarNo Star Like Tooth Whitening In a Mall - Who Cares —    (Patient since Thu May 15 00:00:00 MDT 2008)

Can't support you...left with a raging headache and my eyes burned


StarStarStarStarStar This clinic is very helpful and knowledgeable. —    (Patient since Fri Sep 16 00:00:00 MDT 2016)

I find the people at the clinic very helpful and very knowledgeable. I am impressed with the Examination Record. I am amazed the amount of information provided at such a short time. I appreciate the fact the doctor treated my problem very seriously and provided referral immediately. I will recommend this clinic to all my friends. Thank you very much.


StarStarStarStarStar The entire staff is courteous and professional. ... —    (Patient since Thu Mar 15 00:00:00 MDT 2012)

The entire staff is courteous and professional. Dr. Giles is the best. The exam is very thorough and is the best eye exam I've had.


StarStarStarStarStar  —    (Patient since Mon Oct 01 00:00:00 MDT 2007)

Best Eye Doc in VA - I have been a patient of Dr. Smithson for years, he has always provided top notch service and develops a trusting relationship with his patients! Also the office manager Bill is OUTSTANDING!


StarStarStarStarStar Great interaction with my son!! We had a bit of ... —    (Patient since Mon Sep 12 00:00:00 MDT 2016)

Great interaction with my son!! We had a bit of an emergency with super swollen eyes and we were able to get an apt within 1 hour. Huge Plus, next Dr. Smithson was so great talking to my 6 year old and getting him to explain exactly where his discomfort was. Great service! Thanks!


StarStarStarStarStar Gracious and informative staff. Great service. —    (Patient since Mon Nov 07 00:00:00 MST 2011)

Great and quick experience. Staff was warm and courteous. They also were great as explains every step of the exam process.


StarStarStarStarStar Happy Patients For 15 years! —    (Patient since Wed Aug 10 00:00:00 MDT 2016)

Happy patients for many years. As always, friendly and helpful staff, experienced and engaging doctors, and clean, modern, high-tech facility.


StarStarStarStarStar Most thorough eye exam I have ever received and ... —    (Patient since Wed Aug 24 00:00:00 MDT 2016)

Most thorough eye exam I have ever received and I have had many eye exams. Dr. Bhalani did a wonderful job with my son, and at that point, I decided to change doctors as well. The knowledge and friendliness of the doctor and staff will keep me coming back. A very nice experience!


StarStarStarStarStar Dr. Miller is an exceptional patient-centered pro... —    (Patient since Wed Oct 03 00:00:00 MDT 2007)

Dr. Miller is an exceptional patient-centered professional with a warm caring touch and great sense of humor. She is thorough in her exams, analysis and diagnoses.


StarStarStarStarStar  —    (Patient since Tue Sep 04 00:00:00 MDT 2012)

Fabulous! Dr Smithson is fantastic with kids!


StarStarStarStarStar Dr. Giles really is interested in real life examp... —    (Patient since Thu Mar 19 00:00:00 MDT 2015)

Dr. Giles really is interested in real life examples of how you see. She has a great sense of humor which lessens stress, making it easier to really focus on what you see, not just in quickly choosing view 1 or 2.


StarStarStarStarStar  —    (Patient since Thu May 27 00:00:00 MDT 2010)

Great appointment. Can't wait for my new contacts to get here.


StarStarStarStarStar Great Experience —    (Patient since Thu May 22 00:00:00 MDT 2014)

I thought the service and promptness was excellent and would recommend to others.


StarStarStarStarStar Dr. Linda Miller takes great care of our family's eyes!... —    (Patient since Thu Feb 26 00:00:00 MST 2009)

Dr. Linda Miller takes great care of our family's eyes!


StarStarStarStarStar  —    (Patient since Tue Jul 28 00:00:00 MDT 2015)

I was very pleased and satisfied. I had been going to another Eye Doctor in the local area. At your office I noticed that you had more and modern eye diagnosis and testing equipment. Previously an eye exam was about 10 or 15 minutes. Yesterday it was more like two hours at your office. A much more through exam.


StarStarStarStarStar Staff were very friendly and prof... —    (Patient since Fri Aug 15 00:00:00 MDT 2008)

Staff were very friendly and professional


StarStarStarStarStar You ask questions with only 3 choices: excellent, fair or poor. What about a good? In my opinion ... —    (Patient since Mon May 24 00:00:00 MDT 2010)

You ask questions with only 3 choices: excellent, fair or poor. What about a good? In my opinion there is a lot of territory between excellent and fair. I think this survey is not well thought out. Pretty meaningless.


StarStarStarStarStar Annual Visit —    (Patient since Sat Jan 19 00:00:00 MST 2008)

Great annual visit, forget I had not visited the previous year. All issues and exams were clearly explained. Great customer service!


StarStarStarStarStar My visit on July 21 was superior in every way, from intake at the front desk to departure.... —    (Patient since Mon May 23 00:00:00 MDT 2011)

My visit on July 21 was superior in every way, from intake at the front desk to departure.


StarStarStarStarStar Loved my annual check-up! —    (Patient since Thu Aug 28 00:00:00 MDT 2008)

I have been a long time patient/client of NVDO. This time, it seemed as though everything had been "spiffed up" a notch. Great magazines in the waiting area, super friendly and competent staff and as usual, Dr. Miller was thorough and terrific. Love the new equipment that takes a picture of your eye so no more dilating unless there is a need to!


StarStarStarStarStar  —    (Patient since Tue Oct 22 00:00:00 MDT 2013)

Very pleased w/treatment by Dr. Cameron Jones, very professional and explained entire process. Process of selecting glasses, etc. took a bit longer than hoped; but was done professionally.


StarStarStarStarStar Well done! Thorough and expeditious intake and exam.... —    (Patient since Sat Mar 01 00:00:00 MST 2008)

Well done! Thorough and expeditious intake and exam.


StarStarStarStarStar a wonderful experience ! —    (Patient since Thu Aug 07 00:00:00 MDT 2008)

As expected, a wonderful experience ! Doctor Giles and staff were very helpful and answered all our questions perfectly -


StarStarStarStarStar Greatest Eye Doctor in NOVA —    (Patient since Sat Jul 05 00:00:00 MDT 2014)

This practice has a lot of options for frames and lenses. I have always found it easy to make an appointment and the staff are friendly and helpful. I am always happy with my experience here.


StarStarStarStarStar Very professional Optometry office...  —    (Patient since Wed Jan 15 00:00:00 MST 2014)

Very professional Optometry office. Dr.Giles, Technicians and Office staff do a very competent, thorough and professional job!


StarStarStarStarStar I will definitely go back! —    (Patient since Wed Jun 29 00:00:00 MDT 2016)

This was my first time at Norther Virginia Doctors of Optometry and I will definitely go back. The staff was friendly and welcoming. Dr. Giles was excellent in explaining the pictures they took of my eyes and what she was looking for.


StarStarStarStarStar Competent and thoughtful —    (Patient since Wed Jun 29 00:00:00 MDT 2016)

I had a fabulous experience during my first appointment with NVDO at Belle Haven. They are very organized and efficient, careful to explain everything they're doing, and so pleasant. A great combination of technical expertise and thoughtful service.


StarStarStarStarStar I always enjoy coming to my eye appointment. Dr. Smithson is always informative and friendly. Roy ... —    (Patient since Thu Feb 14 00:00:00 MST 2008)

I always enjoy coming to my eye appointment. Dr. Smithson is always informative and friendly. Roy saw to it that I purchased the right glasses for me; he was very friendly and helpful!


StarStarStarStarStar Very happy customer —    (Patient since Mon May 17 00:00:00 MDT 2010)

Dr. Cameron Jones was very professional, warm and friendly. She thoroughly explained everything to me and addressed any concerns or questions I had. Also, when I had to get my glasses adjusted, the gentleman who helped me was very pleasant and professional too!


StarStarStarStarStar everybody always professional and very pleasant. Highly recommend this office... —    (Patient since Wed Oct 24 00:00:00 MDT 2012)

everybody always professional and very pleasant. Highly recommend this office


StarStarStarStarStar First Visit —    (Patient since Thu Nov 15 00:00:00 MST 2007)

Enjoyed a wonderful thorough eye exam with Dr. Linda Miller. Highly recommend her services.


StarStarStarStarStar  —    (Patient since Mon Mar 19 00:00:00 MDT 2007)

Five star rating! Everyone in the office does a great job in making you feel welcome. And the eye exam is thorough with everything explained. NVDO has been a wonderful experience for all the years I have gone there!! Thank you NVDO!!!


StarStarStarStarStar Quick and complete friendly service. Have come for several years and will continue to do so.... —    (Patient since Thu Jun 19 00:00:00 MDT 2008)

Quick and complete friendly service. Have come for several years and will continue to do so.


StarStarStarStarStar Most professional eye exam I have ever had!... —    (Patient since Wed Feb 12 00:00:00 MST 2014)

Most professional eye exam I have ever had!


StarStarStarStarStar Great Service and Selection of frames. —    (Patient since Fri Jul 13 00:00:00 MDT 2012)

This is at least my third pair of glasses from NVDO in Alexandria. I usually see Dr. Giles and she is very approachable, makes me feel comfortable with the exam and any questions I may have. The staff in the front that assists with frames is wonderful, they are very helpful when choosing frames and I don't feel pressured towards expensive options. When picking up new glasses the staff is very patient and takes the time to make sure the fit is perfect.


StarStarStarStarStar Personal Service and highest quality in an eye care provider  —    (Patient since Thu Apr 03 00:00:00 MDT 2008)

I have been a patient for 15+ yrs. I highly recommend this practice to those who want to know their doctor personally and who want the quality of a relationship that can't be developed at a big chain.


StarStarStarStarStar  —    (Patient since Tue Apr 29 00:00:00 MDT 2008)

This is an excellent practice, look forward to my appointments here.


StarNo StarNo StarNo StarNo Star Disappointed and never coming back —    (Patient since Mon Apr 11 00:00:00 MDT 2011)

This exam was overpriced and the optometrist tried to promote even more expensive tests such as dilation and photography without any known clinical need. We had run out of contact lenses and the office was unwilling to provide even one 2 week set to bridge us over since the prescription had just expired (even to get us through a few days), so we had to come rushing in on a Saturday morning to get a new prescription. The reception is particularly rude and unwelcoming. Considering that this office has discontinued some of its discounts and is charging practically twice what some others are, and charging 50% more for contacts than online prices, one would have expected a far better experience.


StarStarStarStarStar 5 stars. Efficiently run office, friendly and courteous. I was very impressed with Dr. C. Jones.... —    (Patient since Thu May 19 00:00:00 MDT 2016)

5 stars. Efficiently run office, friendly and courteous. I was very impressed with Dr. C. Jones.


StarStarStarStarStar Everyone is extremely professional, knowledgable and friendly!... —    (Patient since Sat Mar 16 00:00:00 MDT 2013)

Everyone is extremely professional, knowledgable and friendly!


StarStarStarStarStar very pleasant doctor and staff. ... —    (Patient since Tue May 10 00:00:00 MDT 2016)

very pleasant doctor and staff.


StarStarStarStarStar I got a very fast response to my request for an appointment, was seen within a few days and the st... —    (Patient since Sat May 07 00:00:00 MDT 2016)

I got a very fast response to my request for an appointment, was seen within a few days and the staff and doctors were great!


StarStarStarStarStar Pleasant, Quality Visit as Usual! —    (Patient since Sat Jul 18 00:00:00 MDT 2009)

As usual the service from Dr. Smithson and the tech, Roy, was outstanding. Usually I work with Denise or Jim when getting fit for glasses, and they are as good as anyone could ask regarding quality service and an honest opinion, but inasmuch as they were busy, Roy more than adequately helped me out. It's always a pleasure visiting the store and I always receive a warm reception and excellent service from the moment I walk in until I leave. This visit was no exception.


StarStarStarStarStar Excellent Annual Eye Exam Appointment  —    (Patient since Wed Oct 03 00:00:00 MDT 2007)

Appt was on-time, exam was comprehensive and everything was explained as we went. Great experience.


StarStarStarStarStar Professional service from the reception, eye tech, doctor and glasses associate! Thank you for a g... —    (Patient since Wed Apr 20 00:00:00 MDT 2016)

Professional service from the Check-in reception, Clinical Tech, Doctor and Optical associate! Thank you for a great visit!


StarStarStarStarStar Great service, great location! —    (Patient since Fri Nov 30 00:00:00 MST 2012)

Friendly staff, Doc took his time with exam and answering questions. Have been going for years and will continue to do so!


StarStarStarStarStar  —    (Patient since Wed Jan 16 00:00:00 MST 2013)

Always have a great experience here, weekend hours are great. New technology means I don't have to get my eyes dilated!


StarStarStarStarStar First rate in all respects!... —    (Patient since Fri Apr 15 00:00:00 MDT 2016)

First rate in all respects!


StarStarStarStarStar Dr. Havish Bhalani was so supportive of my 16 year old son's concerns about contact lenses —    (Patient since Thu Feb 11 00:00:00 MST 2016)

Dr. Havish Bhalani was so supportive of my 16 year old son's concerns about contact lenses. He has a very bad astigmatism and all his concerns were explained and options were gone over for the best solution to Thomas' condition. We have been trying to find a solution for the past 4 years and now we have hope and for that I am grateful.


StarStarStarStarStar I did not get the name of the Clinical Tech who prepped me and did my testing, but she was... —    (Patient since Fri Feb 26 00:00:00 MST 2010)

I did not get the name of the Clinical Tech who prepped me and did my testing, but she was excellent. A plus review today.


StarStarStarStarStar f\Follow up medical tests were recommended, but the hours offered are not very helpful.  —    (Patient since Sat May 03 00:00:00 MDT 2008)

f\Follow up medical tests were recommended, but the hours offered are not very helpful.


StarStarStarStarStar Everyone in the office was very helpful and friendly. Dr. Smithson is great. —    (Patient since Tue Oct 15 00:00:00 MDT 2013)

Everyone in the office was very helpful and friendly. Dr. Smithson is great.


StarStarStarStarStar This is the best doctors' office —    (Patient since Mon Mar 23 00:00:00 MDT 2009)

Everyone is helpful and friendly making the eye exam and choosing glasses a pleasant experience. There is a nice variety of frames to choose from with the assistance of a knowledgeable professional staff.


StarStarStarStarNo Star Need to add this question: Courtesy, promptness, and thoroughness of the doctor" I felt like I had... —    (Patient since Fri Dec 07 00:00:00 MST 2012)

Need to add this question: Courtesy, promptness, and thoroughness of the doctor" I felt like I had to wait too long to see the doctor


StarStarStarStarStar Your front desk staff at Alex location is always rude —    (Patient since Wed Feb 24 00:00:00 MST 2010)

Your front desk staff at Alex location is always rude. It's either poor training or poor treatment by the doctors or basic incompetence, but a front desk staff that is friendly is always good business sense!


StarStarStarStarNo Star The wait time for my appointment was extreme —    (Patient since Tue Mar 11 00:00:00 MDT 2008)

The wait time for my appointment was extreme. I didn't have time to get my glasses adjusted or look for new frames because it took almost 2 hours just to complete my eye exam appointment.


StarStarStarStarStar I have been going to this practice for over 20 years and love meeting with the staff —    (Patient since Tue May 13 00:00:00 MDT 2008)

I have been going to this practice for over 20 years and love meeting with the staff. They are all very nice and true professionals.


StarStarStarStarStar Dr. Miller has provided exceptional care and service to me and my family for several years —    (Patient since Thu Mar 20 00:00:00 MDT 2008)

Dr. Miller has provided exceptional care and service to me and my family for several years. We would not trust our vision care to another provider!


StarStarStarStarStar It was great. —    (Patient since Tue Feb 22 00:00:00 MST 2011)

Thanks for making it so easy.


StarStarStarStarNo Star The front desk staff could be more friendly and professional by not talking about other customers... —    (Patient since Wed Mar 23 00:00:00 MDT 2016)

The front desk staff could be more friendly and professional by not talking about other customers in the office.


StarStarStarStarStar I really loved the new machine that takes pictures of the inside of your eye —    (Patient since Sat Feb 16 00:00:00 MST 2008)

I really loved the new machine that takes pictures of the inside of your eye. That was a really cool new addition!


StarStarStarStarNo Star If the new retinal screening process may not be covered by insurance, the patient should be told... —    (Patient since Tue Jun 24 00:00:00 MDT 2008)

If the new retinal screening process may not be covered by insurance, the patient should be told this before the test is done, not afterward at checkout. The technician mentioned the price, but not that insurance may not cover it. As a patient, you assume insurance will cover that if it covers retinal dilation tests.


StarStarStarStarStar Dr. Jones —    (Patient since Thu Feb 25 00:00:00 MST 2016)

Dr. Jones has excellent communication skills - listens and duplicates well.


StarStarStarStarStar Dr. Giles is amazing!  —    (Patient since Fri Feb 06 00:00:00 MST 2015)

Dr. Giles is always very attentive and personable those are always great qualities to have as a medical practitioner


StarStarStarStarNo Star satisfied customer —    (Patient since Wed Dec 04 00:00:00 MST 2013)

Had a good visit. Everything was fine.


StarStarStarStarStar Hours of operation could be a little earlier —    (Patient since Tue Oct 02 00:00:00 MDT 2007)

Hours of operation could be a little earlier


StarStarStarStarStar Can't remember names, but all were very helpful. —    (Patient since Thu Oct 01 00:00:00 MDT 2009)

Can't remember names, but all were very helpful.


StarStarStarStarStar The entire staff was courteous and eased my anxieties —    (Patient since Mon Mar 07 00:00:00 MST 2016)

The entire staff was courteous and eased my anxieties. The high tech machines used during the eye exam were most impressive. Dr. Smithson is knowledgeable and passionate; truly, a gift to the profession.


StarStarStarStarStar great operation and I like how you pulled the insurance info ahead of time and were straight up... —    (Patient since Sat Mar 05 00:00:00 MST 2016)

great operation and I like how you pulled the insurance info ahead of time and were straight up about costs.


StarStarStarStarStar I would like to be provided with my presc —    (Patient since Fri Mar 26 00:00:00 MDT 2010)

I would like to be provided with my prescription for glasses at the end of my appointment.


StarStarStarStarStar Outstanding service! —    (Patient since Fri May 16 00:00:00 MDT 2008)

The services and care I received here were outstanding!!


StarStarStarStarNo Star For broken glasses —    (Patient since Wed Mar 02 00:00:00 MST 2016)

Well done. The only issue I had was that my appointment was for 11:00, and I had to wait until roughly 11:45 before I was seen.


StarStarStarStarStar This was my first time seeing Dr. Jones. She was very friendly, patient, and thorough —    (Patient since Sat Aug 29 00:00:00 MDT 2009)

This was my first time seeing Dr. Jones. She was very friendly, patient, and thorough. Instead of being a bit nervous, I was very relaxed.


StarStarStarStarStar BEST EYE DOC IN NOVA —    (Patient since Thu Oct 25 00:00:00 MDT 2007)

I've been a long-time patient of Dr. Miller. She's the best!


StarStarStarStarStar A little slow is being seen. Recommend adjusting schedule so things are a bit faster —    (Patient since Tue Mar 04 00:00:00 MST 2008)

A little slow is being seen. Recommend adjusting schedule so things are a bit faster. This might have been a single case as it was my first visit. Everything else was fantastic.


StarStarStarStarStar I could not be more pleased with my entire experience at NVDO. Dr —    (Patient since Fri Oct 19 00:00:00 MDT 2007)

I could not be more pleased with my entire experience at NVDO. Dr. Briceno (unfortunately, just filling in at Alexandria) was amazing, and every aspect of the appt was handled with the utmost courtesy and professionalism. The person (didn't get her name) who assisted me with selecting and fitting my frames, and explaining my VSP coverage, was amazing as well. More than satisfied with everything and everyone connected with my appt. on 2-23. Thank you!


StarStarStarStarNo Star terrific staff and location —    (Patient since Thu Feb 28 00:00:00 MST 2008)

This is so easy to get to and the people are wonderful. My only complaint is that the frames are a bit pricey.


StarStarStarStarStar This is the place!! —    (Patient since Fri Aug 19 00:00:00 MDT 2011)

Outstanding staff. Would recommend to anyone.


StarStarNo StarNo StarNo Star Customer service is fair at best. People at front desk never made eye contact —    (Patient since Tue Jan 20 00:00:00 MST 2015)

Customer service is fair at best. People at front desk never made eye contact. Tech actually walked out in the middle of my exam and hoped I would not notice.


StarStarStarStarNo Star Number four and eight does not apply to me —    (Patient since Mon Feb 09 00:00:00 MST 2015)

Number four and eight does not apply to me


StarStarStarStarNo Star I like your practice with one important exception: You MUST to give each patient their... —    (Patient since Sat Oct 18 00:00:00 MDT 2008)

I like your practice with one important exception: You MUST to give each patient their prescription without them having to ask; however, you never do this, and it is REQUIRED by law. You are NOT in compliance. See http://www.consumer.ftc.gov/articles/0116-prescriptions-eyeglasses-and-contact-lenses


StarStarStarStarStar Review —    (Patient since Fri Feb 27 00:00:00 MST 2015)

Good, quick experience. Wasn't expecting the bill I got and it wasn't explained what exactly the charges were for, but I probably should have asked for a fuller explanation. Not a big deal.


StarStarStarStarStar There should be a grade choice between "Fair" and "Excellent". How about "Good"?? —    (Patient since Mon Jun 21 00:00:00 MDT 2010)

There should be a grade choice between "Fair" and "Excellent". How about "Good"??


StarStarStarStarStar The whole staff was great made my son's first eye appointment experience great.  —    (Patient since Fri Jan 18 00:00:00 MST 2013)

The whole staff was great made my son's first eye appointment experience great. They told him exactly what was going to happen. Dr Miller treated him real well. Staff helped him pick his glasses.


StarStarStarStarStar I've been coming for years and received both friendly and professional service —    (Patient since Mon Nov 18 00:00:00 MST 2013)

I've been coming for years and received both friendly and professional service. Wouldn't want to go anywhere else.


StarStarStarStarStar Thorough, caring approach, and listened to my issues and acted appropriately. —    (Patient since Mon Jun 30 00:00:00 MDT 2014)

Thorough, caring approach, and listened to my issues and acted appropriately. I plan to have my refractions done here instead of the opthalmologist's office in the future.


StarStarStarStarStar It was a good learning experience and Dr —    (Patient since Tue Oct 06 00:00:00 MDT 2015)

It was a good learning experience and Dr. Smithson and the staff were very encouraging with my progress!


StarStarStarStarStar Check-in was a little chaotic just like last year.  —    (Patient since Thu Mar 27 00:00:00 MDT 2008)

Check-in was a little chaotic just like last year.


StarStarStarStarStar exam —    (Patient since Fri Jan 17 00:00:00 MST 2014)

Excellent in all respects.


StarStarStarStarStar I spoke with Dr. Gordon Byrnes re: Dr. Nancy Morrison and told him of my bad experience withher. —    (Patient since Thu Oct 16 00:00:00 MDT 2014)

I spoke with Dr. Gordon Byrnes re: Dr. Nancy Morrison and told him of my bad experience withher.


StarStarStarStarStar Entire visit is smooth and efficient. Dr. Giles is great —    (Patient since Sat Jan 03 00:00:00 MST 2015)

Entire visit is smooth and efficient. Dr. Giles is great. She takes the time to make sure everything is clear and understandable.


StarStarStarStarStar Excellent experience at Northern VA Doctors of Optometry —    (Patient since Tue Jan 12 00:00:00 MST 2016)

From start to finish, a great experience at NVDO.


StarStarStarStarStar Dr. Smithson and team thumbs up —    (Patient since Fri Jul 22 00:00:00 MDT 2011)

Our 17 year old son wore contact before his automobile accident. Now that he is in recovering from a traumatic brain injury, we needed to get his eyes examined even though he can not speak. Our son can write so after getting the preliminary prescription, Dr. Smithson had him write each letter he saw one at a time so the doctor could determine the prescription needed. Our son gave the visit a thumbs up.


StarStarStarStarStar NOVA Doctors of Optometry rocks! —    (Patient since Thu Jan 07 00:00:00 MST 2016)

This was my first vision appointment since I retired from the Air Force over over 2 years ago. Totally impressed by the hospitable and professional staff, and by their competence. So glad this clinic is part of my insurance network.


StarStarStarStarStar Great experience! —    (Patient since Mon Dec 28 00:00:00 MST 2015)

I had a good experience though some items don't apply. Also there is a big gap between excellent and fair which makes survey completion challenging. Denise adjusted my glasses and explained something valuable. The tech was very efficient and pleasant as well! Kudos.


StarStarStarStarStar Very courteous staff. I will return. —    (Patient since Tue Jan 05 00:00:00 MST 2016)

Very courteous staff. I will return.


StarStarStarStarStar Have Avesis Eye Coverage. Would have been nice if your office honored that plan. —    (Patient since Wed Sep 15 00:00:00 MDT 2010)

Have Avesis Eye Coverage. Would have been nice if your office honored that plan.


StarStarStarStarStar I was very impressed with Dr. Giles and they way she explained all that is going on with me —    (Patient since Wed Dec 02 00:00:00 MST 2015)

I was very impressed with Dr. Giles and they way she explained all that is going on with me. I have new insurance and I was looking for a new Optician and I came upon NOVA DO's. I am looking forward to her continued expertise and suggestions, and also she suggested a very nice par of TAG frames that I was debating on getting. On a side note I really hope you consider offering Lindberg frames, I have several that I have and would love to have them all updated to my current prescription, but it does not look like your lab carries the parts, and I really don't want to have to go back to Georgetown Optician to get them serviced. I would like to just have a one stop shop. Thank you once again for your great service and for having an Awesome Dr. Like Christina Giles she is the bomb digitty.


StarStarStarStarStar Great Customer Service, Attention to Detail & the Patient is Important —    (Patient since Mon May 05 00:00:00 MDT 2014)

I transitioned to this office about 3-4 years ago. I have been more than satisfied with the personable service that I receive.


StarStarStarStarStar Easy to get an appointment and great location  —    (Patient since Thu Dec 10 00:00:00 MST 2015)

I saw doctors in both SanFrancisco and Colorodo both very good glad that I had the same experience at Northern Virginia Optometry


StarStarStarStarStar Always an excellent visit —    (Patient since Sat Dec 20 00:00:00 MST 2014)

Always an excellent visit. Everyone is very helpful and takes the time to explain or answer all questions. Very professional and friendly.


StarStarStarStarStar Great Eye Exam —    (Patient since Mon Jun 24 00:00:00 MDT 2013)

Very thorough and technological innovative


StarStarStarStarStar Our Clinical Technician was super wonderful! Thank you so much! —    (Patient since Wed Feb 20 00:00:00 MST 2013)

Our Clinical Technician was super wonderful! Thank you so much!


StarStarStarStarStar It is kept a bit too warm for my liking. —    (Patient since Thu Dec 20 00:00:00 MST 2007)

It is kept a bit too warm for my liking.


StarStarStarStarStar Thank you! —    (Patient since Sat Dec 14 00:00:00 MST 2013)

Thank you for a great appointment and such kid friendly staff!


StarStarStarStarStar Excellent visit! —    (Patient since Thu Dec 03 00:00:00 MST 2015)

The Optometry office I last visited no longer exists so I choose this office because of location and their acceptance of my insurance. My appointment was with Dr. Hunt who was great! She was very thorough and very honest with me. I was also appreciative that no one attempted to sell me anything. I will definitely be returning for a visit next year and I will be recommending the office (and Dr. Hunt!) to family and friends!


StarStarStarStarStar Give Denise a raise!!! She is a big reason I continue to come to NVDO :-) —    (Patient since Wed Dec 17 00:00:00 MST 2008)

Give Denise a raise!!! She is a big reason I continue to come to NVDO :-)


StarStarStarStarStar I had to wait 40 minutes before the tech. The store was empty. Dr was great —    (Patient since Fri Nov 27 00:00:00 MST 2015)

I had to wait 40 minutes before the tech. The store was empty. Dr was great. Tech was fine once she finally got to me. I wasn't expecting the appt to last 1.5 hours


StarStarStarStarStar Office visit —    (Patient since Thu Apr 08 00:00:00 MDT 2010)

Service worth what I paid and expected.


StarStarStarStarStar Dr Miller —    (Patient since Mon Nov 23 00:00:00 MST 2015)

I found Dr Miller's thoroughness and suggestions most helpful. I would recommend her to others.


StarStarStarStarStar Great place to go for exam and eyewear. Like the little seasonal decorations too. Good job. —    (Patient since Mon Mar 24 00:00:00 MDT 2008)

Great place to go for exam and eyewear. Like the little seasonal decorations too. Good job.


StarStarStarStarStar Best optometrist visit ever! —    (Patient since Wed Nov 11 00:00:00 MST 2015)

Best optometrist visit ever!


StarStarStarStarStar Excellent Optometrist —    (Patient since Tue Nov 10 00:00:00 MST 2015)

Excellent, Excellent, Excellent


StarStarStarStarStar Iwas impressed and hope you continue serve your pateients as you have been doing. —    (Patient since Fri May 11 00:00:00 MDT 2012)

Iwas impressed and hope you continue serve your pateients as you have been doing.


StarStarStarStarStar Your frames are over priced —    (Patient since Fri Nov 06 00:00:00 MST 2015)

Your frames are over priced. I liked a pair of tom fords, but you wanted $500 for them, minus my insurance they were $330, but I could get online for $175.


StarStarStarStarStar Offer 2 for the price of 1 on glasses asa promotion. Your prices are kinda high. —    (Patient since Mon Sep 29 00:00:00 MDT 2014)

Offer 2 for the price of 1 on glasses as a promotion. Your prices are kinda high.


StarNo StarNo StarNo StarNo Star I won't be returning or suggesting anyone I know to visit here. —    (Patient since Sat Oct 24 00:00:00 MDT 2015)

I felt rushed as soon as I walked in the door for my appointment. Dr. Giles made me feel rushed and uneasy. I don't know much about contacts or glasses... but her tone was very demeaning and unfriendly. She talked down to me when explaining her opinions and expertise. She's definitively not a people person. The only pleasant employee was the lady who did my initial tests for the appointment. She was very friendly, nice and personable. Before leaving, I asked one of the sales reps about glasses and he was rude and very unfriendly. He acted like I was doing him a favor to inquire about glasses relating to my insurance. The questions I asked him seemed like a burden. He was dressed very sloppy without a belt. He didn't smile and was very unpleasant. He was an older white male with light brown hair. The only reason I would have purchased glasses was out of convenience anyways because the frames are so overpriced... But I definitely won't be spending my money or insurance here again. When leaving, no one gave me my prescriptions, so I asked for them. I asked why they didn't give them to me initially... So the lady at the front desk responded- "well you didn't ask".... Apparently it's a surprise when patients ask for their prescriptions after an appointment? Seems like a cheap effort to keep all the business within your organization... Also, my insurance information was tied up in the system for several days so I couldn't purchase glasses using my insurance at other doctors offices. An eye appointment shouldn't be a downer on your day. I won't be returning or suggesting anyone I know to visit here.


StarStarStarStarStar Love the nice lady who fits your new glasses! —    (Patient since Mon Sep 23 00:00:00 MDT 2013)

Love the nice lady who fits your new glasses!


StarStarStarStarStar We love this practice! So lucky to have it so close by.  —    (Patient since Mon May 05 00:00:00 MDT 2008)

We love this practice! So lucky to have it so close by.


StarStarStarStarStar Dr. Smithson is great with my school-aged daughter. —    (Patient since Mon Sep 30 00:00:00 MDT 2013)

Dr. Smithson is great with my school-aged daughter.


StarStarStarStarStar Continued Excellence —    (Patient since Sat Sep 20 00:00:00 MDT 2014)

My second visit since moving back the DC area. Everyone in the office is courteous, accommodating, and professional. They scheduled me right away and had my annual check up done in under 30 minutes.


StarStarStarStarStar Very pleased with my visit, and with the expertise of my doctor. —    (Patient since Thu Oct 29 00:00:00 MDT 2015)

Very pleased with my visit, and with the expertise of my doctor.


StarStarStarStarStar I think the doctors and staff are very professional —    (Patient since Mon Oct 06 00:00:00 MDT 2014)

I think the doctors and staff are very professional. Name tags would be most helpful for technicians and staff. I would definitely recommend this practice to my friends.


StarStarStarStarStar Communicate —    (Patient since Sat Oct 24 00:00:00 MDT 2015)

Went in for an eye exam, to include getting a contact lense prescription. I was told about the "uncovered" costs for one test performed, but not another. If an exam is not covered by the patients insurance, "Do Not" wait until after the customer gets the exam done; rather inform the patient before hand so they can make the decision to proceed. Personally it wasn't about the money, it was about the principle. It's bad business practice to tell someone "oh, because of the insurance you have, you'll have to pay out of pocket for your exam." I had the understanding that the exam I received was covered under my insurance policy. Staff was friendly, but First and last visit.


StarStarStarStarStar I am very pleased with the services I received —    (Patient since Fri Oct 17 00:00:00 MDT 2014)

I am very pleased with the services I received. Much effort is put into making sure I'm a satisfied customer, and more than once the staff have gone the extra mile.


StarStarStarStarStar Wonderful experience! —    (Patient since Mon May 05 00:00:00 MDT 2014)

I brought my daughter in for her first eye check up. She was nervous to go because she didn't know what to expect. We saw Dr. Smithson and he was wonderful. He put her fears right at ease and made the check up a fun and easy experience. We both left with a huge smile.


StarStarStarStarStar Dr. Smithson never fails to EXCEED my expectations —    (Patient since Thu Jan 20 00:00:00 MST 2011)

Dr. Smithson never fails to EXCEED my expectations. He is friendly and puts me at ease and is incredibly good at listening. He consistently creates innovative solutions tailored to the needs of my specific vision challenges.


StarStarStarStarStar Great office & great techs. —    (Patient since Wed Nov 21 00:00:00 MST 2007)

Great office & great techs.


StarStarStarStarStar From the receptionists up to the doctors are great at this office! Always satisfied with the... —    (Patient since Tue Sep 16 00:00:00 MDT 2014)

From the receptionists up to the doctors are great at this office! Always satisfied with the visits. The doctor made my son feel comfortable during the exam.


StarStarStarStarStar Had to wait 25 minutes between first test with technician and seeing Doctor —    (Patient since Wed Sep 19 00:00:00 MDT 2012)

Had to wait 25 minutes between first test with technician and seeing Doctor. That seemed like a lot.


StarStarStarStarStar Keep up the great work. See you next year —    (Patient since Wed Oct 14 00:00:00 MDT 2015)

Keep up the great work. See you next year


StarStarStarStarStar Scheduling snafu —    (Patient since Mon Apr 29 00:00:00 MDT 2013)

This is Nicole, providing feedback. My overall satisfaction this time was "Fair" because both my son and I were supposed to have had back-to-back appts, but when we arrived, only I had a scheduled appt. Since I had pulled Joshua from school early to make the appt on time, I let him have my appt and I will reschedule. I understand mistakes happen, but this was quite inconvenient


StarStarStarStarStar It would be great if the place has more sitting areas for customers during busy hours —    (Patient since Fri Oct 09 00:00:00 MDT 2015)

It would be great if the place has more sitting areas for customers during busy hours. Everything else is already great.


StarStarStarStarStar Great Practice! —    (Patient since Mon Sep 29 00:00:00 MDT 2008)

I have been a patient of NOVA Drs of Optometry for many years as has my wife. We feel entirely comfortable and know we are in capable hands.


StarStarStarStarStar Highly Satisfied —    (Patient since Sat May 10 00:00:00 MDT 2008)

I am a former patient of Dr. Bloom and was hesitant to come back when I found out she moved. Dr. Miller was excellent and made me feel just as comfortable as Dr. Bloom had for many years. I really appreciated her thorough exam and that she took the time to explain the images of eyes.


StarStarStarStarStar Better women selection would be wonderful —    (Patient since Sat Sep 26 00:00:00 MDT 2015)

Better women selection would be wonderful. I have to get my glasses at another office because the frames you have won't work well with my prescription.


StarStarStarStarStar I have been with No. Va for many years and commenced 20 years ago with Dr —    (Patient since Mon Nov 12 00:00:00 MST 2007)

I have been with No. Va for many years and commenced 20 years ago with Dr. Galani- then it became more convenient to change to the Bellevue location. Dr. Bhalani was excellent.


StarStarStarStarStar I believe I was either mischarged for my appointment or charged unfairly for a "contact lens... —    (Patient since Fri Aug 29 00:00:00 MDT 2014)

I believe I was either mischarged for my appointment or charged unfairly for a "contact lens fitting" and a refraction exam. In regards to the refraction exam, no one advised me that it would be an extra charge before performing the exam. As far as a contact lens fitting, no fitting occurred. Contact lenses were handed to me to put in and that was it.


StarStarStarNo StarNo Star Meh. —    (Patient since Mon Sep 28 00:00:00 MDT 2015)

I thought I received excellent care on the day of my visit. My only pair of glasses(won't let that happen again) broke and they were extremely accommodating getting me in to help me out. In order to get myself some clear vision quickly I decided to try contacts. Later that day after many attempts over several hours to get them out I went to the ER to have them removed as the office was closed. I'm certainly not blaming them for this. The person who showed me how to do it at the office I thought did a great job. Anyway the contacts were trashed at the ER so I went to the office to say I would like to regroup and try again. I wasn't asking for this very minute service, but when I was told I ALREADY had an appointment 2 1/2 weeks in the future it sort of left me standing there stammering. To be fair they did then try to schedule me several times sooner, but none worked due to my work schedule. I guess I was hoping for "what works for you, we"ll find something that works." I was somewhat confused by the experience anyway because the contacts I had were not really that well in focus and one eye more than the other. I asked at the desk if they had some information about what my options were as far as contacts were, but I had to see the doctor for that. When I got home I did a search for "contact lens options". Lots of info, no doctor required. I just wanted some general guidance. The whole exchange was more them along the lines of what do you want us to do as opposed to what can we do get you in some proper contacts asap. The woman at the reception desk did not smile or offer any encouragement. Purely subjective on my part of course, but I think she thought I was being an annoyance. Nice glasses though. Heads up to self payers without insurance. My exam plus contact lens fitting was $300. I took my eyeglass prescription with me because after my experience today I thought maybe I'll just move on to somewhere else to get my eye glasses made, and since I've already paid for the contact fitting maybe or maybe not come back on the 19th for another crack at contact lenses.


StarNo StarNo StarNo StarNo Star Carpeting starting to look old in exam room —    (Patient since Fri May 18 00:00:00 MDT 2012)

Carpeting starting to look old in exam room


StarStarStarStarStar Great Customer Service —    (Patient since Fri Sep 04 00:00:00 MDT 2015)

I was looking for a new eye doctor and chose Northern Virginia Doctors of Optometry because of the positive reviews they had on Yelp! They didn't disappoint. They are very thorough and have excellent customer service.


StarStarStarStarNo Star Only issue is that techs were running late getting to work and that pushed my 9:20 AM back to... —    (Patient since Tue May 15 00:00:00 MDT 2007)

Only issue is that techs were running late getting to work and that pushed my 9:20 AM back to about 10


StarStarStarStarStar always a pleasure dealing with such GREAT people —    (Patient since Thu Aug 28 00:00:00 MDT 2008)

always a pleasure dealing with such GREAT people


StarStarStarStarStar I want to stress again how I appreciated the care that I received with all the office staff —    (Patient since Wed Sep 09 00:00:00 MDT 2015)

I want to stress again how much I appreciated the care that I received with all the office staff. This was my first visit to this office and I had some concerns, which were all addressed with patience and thoroughness. Thank you again to all!!!


StarStarStarStarStar Dr. Smithson and his staff are terrific! —    (Patient since Fri Jul 23 00:00:00 MDT 2010)

I've been a patient of Dr. Smithson since 2001, and I think he is a trustworthy personable expert. Glad his practice has a location near where I live and work.


StarStarStarStarStar Someone was going to call me back if my insurance was not covered —    (Patient since Sat Sep 05 00:00:00 MDT 2015)

Someone was going to call me back if my insurance was not covered. Turns out it is partially covered (medical) I like your place and the staff so I will bite the bullet and pay that out of pocket. However this was not communicated to me before the actual appointment.


StarStarStarStarStar great service —    (Patient since Thu Mar 06 00:00:00 MST 2008)

Alexandria office branch excellent.


StarStarStarStarStar Dr Giles and the rest of the staff at the Belleview office of the Northern Virginia Doctors of... —    (Patient since Mon Jul 19 00:00:00 MDT 2010)

Dr Giles and the rest of the staff at the Belleview office of the Northern Virginia Doctors of Optometry are fantastic. Pleasant, helpful and always seem to remember you even if you haven't been in a while. Highly recommend.


StarStarStarStarStar I am always pleased with the office when I visit —    (Patient since Mon Oct 12 00:00:00 MDT 2009)

I am always pleased with the office when I visit. Top notch customer service from beginning to end.


StarStarStarStarStar Add an N/A choice for questions, since not all were relevant to the visit. —    (Patient since Thu Aug 20 00:00:00 MDT 2015)

Add an N/A choice for questions, since not all were relevant to the visit.


StarStarStarStarStar Check out took a bit more than 10 minutes —    (Patient since Wed Aug 19 00:00:00 MDT 2009)

Check out took a bit more than 10 minutes. The young woman was very pleasant and polite but perhaps she was new? She had a number of questions and confusions and the other admin person was on the phone and not readily available to help her. Perhaps providing add'l training and/or support for her would ease her stress (I know she was feeling it!) and save customer time. I know she was doing her best. Small issue that I know you will resolve.


StarStarStarStarStar Great service  —    (Patient since Wed Aug 05 00:00:00 MDT 2009)

Wonderful service and professionalism


StarStarStarStarStar Getting a convenient appt. with the previous Dr. was a problem. —    (Patient since Sat Jul 12 00:00:00 MDT 2014)

Getting a convenient appt. with the previous Dr. was a problem.


StarStarStarStarStar Denise is absolutely the BEST at assisting with eye glass wear selection! —    (Patient since Tue May 20 00:00:00 MDT 2008)

Denise is absolutely the BEST at assisting with eye glass wear selection!


StarStarStarStarStar Everyone that assisted w/my son Carson Ruth did great & we will keep coming back —    (Patient since Mon Jul 22 00:00:00 MDT 2013)

Everyone that assisted w/my son Carson Ruth did great & we will keep coming back


StarStarStarStarStar Call it a lingering concern, but I am still uncertain to the condition I had/have in my right eye... —    (Patient since Sat Oct 11 00:00:00 MDT 2008)

Call it a lingering concern, but I am still uncertain to the condition I had/have in my right eye or both eyes called Basement Membrane Dystrophy and why it wasn't diagnosed prior to my LASIK surgery.


StarStarStarStarStar Great doctors, great staff! —    (Patient since Thu Aug 07 00:00:00 MDT 2008)

Great doctors, great staff!


StarStarStarStarStar I rated Fair for #1 and #2 above only because I am limited in the days/times I can schedule an... —    (Patient since Tue Oct 09 00:00:00 MDT 2007)

I rated Fair for #1 and #2 above only because I am limited in the days/times I can schedule an appointment with Dr. Miller based on her schedule. I have been her patient for years and wouldn't want anyone else so I make it work.


StarStarStarStarNo Star visit —    (Patient since Wed Jul 03 00:00:00 MDT 2013)

I was satisfied with my visit/service at the office.


StarStarStarStarStar I was ecstatic to learn what my problem was and that he can help fix it —    (Patient since Tue Aug 04 00:00:00 MDT 2015)

I was ecstatic to learn what my problem was and that he can help fix it. I had become depressed that this problem was greatly hindering the way I have lived for almost sixty years. I am grateful beyond words for his help


StarStarStarStarStar I had to go to a new doctor, Dr. Linda Miller, and she was excellent and very nice. —    (Patient since Fri Oct 24 00:00:00 MDT 2008)

I had to go to a new doctor, Dr. Linda Miller, and she was excellent and very nice.


StarStarStarStarStar I had a great experience my first time here.  —    (Patient since Sat Jul 25 00:00:00 MDT 2015)

I had a great experience my first time here.


StarStarStarStarStar I liked everything about the on-site transaction —    (Patient since Fri Jul 17 00:00:00 MDT 2015)

I liked everything about the on-site transaction. The only quibble I have was regards to the Clinical Visit Summary. I didn't understand what most of the numbers represented on the results sheet.


StarStarStarStarStar #7 not applicable - I didn't need new glasses —    (Patient since Sat Apr 06 00:00:00 MDT 2013)

#7 not applicable - I didn't need new glasses


StarStarStarStarStar The insurance was confusing and the and costs were more than expected —    (Patient since Wed Jul 15 00:00:00 MDT 2015)

The insurance was confusing and the and costs were more than expected. The cost was much more than I have paid the last few years at my other doctors. I hd to leave that doctor due to her not being in my new insurance plan


StarStarStarStarStar Good Visit —    (Patient since Mon Oct 29 00:00:00 MDT 2007)

Have been seeing Dr. Smithson for years and will continue to.


StarStarStarStarStar Great service front to back! —    (Patient since Fri Jul 03 00:00:00 MDT 2015)

I really appreciated everyone's professionalism throughout the practice. I especially appreciated the explanation of the insurance without me even asking! That is definitely not something that is done everywhere so I'm really impressed. Thank you for a great visit!


StarStarStarStarStar Best Eye Care in VA —    (Patient since Tue May 27 00:00:00 MDT 2008)

Everyone is thoughtful, courteous and very professional.


StarStarStarStarStar The staff at this facility is friendly and caring....and professional!!!! —    (Patient since Tue Feb 24 00:00:00 MST 2009)

The staff at this facility is friendly and caring....and professional!!!!


StarStarStarStarStar Best medical eye care in Northern Virginia! —    (Patient since Tue Feb 24 00:00:00 MST 2009)

Dr. Linda Miller is not only tops in optometry...she is so personable, attentive, and genuinely caring with her patients I treasure the excellent care she has given me for the health of my eyesight!


StarStarStarStarStar I have been very happy & satisfied with the care I get at this facility. —    (Patient since Tue Oct 30 00:00:00 MDT 2007)

I have been very happy & satisfied with the care I get at this facility.


StarStarStarStarStar Was really happy with my appointment, everyone was friendly and explained things clearly. —    (Patient since Wed Jun 24 00:00:00 MDT 2015)

Was really happy with my appointment, everyone was friendly and explained things clearly.


StarStarStarNo StarNo Star I felt a little rushed thru the process —    (Patient since Tue Jun 23 00:00:00 MDT 2015)

I felt a little rushed thru the process. At the end I had to ask the tech what just happened and what have I committed to do. In addition I had to come back in to get my a paper with my current sight level. Something that after an exam I think I should be told so I know how my eyes are changing.


StarStarStarStarStar annual eye exam —    (Patient since Fri Jan 30 00:00:00 MST 2009)

Great annual check-up with Dr. Miller.


StarStarStarStarStar I noticed in Dr —    (Patient since Thu Apr 24 00:00:00 MDT 2008)

I noticed in Dr. Giles examination room that one of the chairs was starting to show wear in the seat. It probably needs to be replaced.


StarStarStarStarStar No Title —    (Patient since Sat Jan 19 00:00:00 MST 2008)

I have completed the survey three times but am unable to submit because I am instructed I have not answered all the questions!


StarStarStarStarStar Job Well Done! —    (Patient since Sat Jan 19 00:00:00 MST 2008)

As always, five-star operation!


StarStarStarStarStar the staff was very accommodating of my 93 year old mother-in-law and her limitations. —    (Patient since Sat Jun 13 00:00:00 MDT 2015)

the staff was very accommodating of my 93 year old mother-in-law and her limitations.


StarStarStarStarStar It would be beneficial to have Dr. Miller at this office more frequently to make scheduling easier. —    (Patient since Mon Jun 08 00:00:00 MDT 2015)

It would be beneficial to have Dr. Miller at this office more frequently to make scheduling easier.


StarStarStarStarStar I was referred by a friend and I have never been disappointed. We have been clients for 9 years —    (Patient since Thu Feb 14 00:00:00 MST 2008)

I was referred by a friend and I have never been disappointed. We have been patients for 9 years. I would recommend this office and Dr. Smithson for sure.


StarStarStarStarNo Star Great but Behind Schedule —    (Patient since Mon Jun 01 00:00:00 MDT 2015)

Great service but running far behind from appointment times (at least for me) the day I was seen. Overall though I am extremely satisfied with the service!


StarStarStarStarStar I have no suggestions for improvements —    (Patient since Mon Jun 14 00:00:00 MDT 2010)

I have no suggestions for improvements. You're all doing a great job and I'm very happy with the service I receive.


StarStarStarStarStar Dr. Smithson and staff —    (Patient since Mon Jun 08 00:00:00 MDT 2015)

Dr. Smithson is a great optometrist! As a glasses and contact lens wearer of 10+ years, I've been to my share of eye doctors and he is wonderful. Very thorough and takes time to answer all questions. Staff is efficient and friendly, I'll definitely be back.


StarStarStarStarStar I had a macular test, and didn't understand that it would be sent to my medical insurance —    (Patient since Thu Mar 20 00:00:00 MDT 2008)

I had a macular test, and didn't understand that it would be sent to my medical insurance. I don't have an understanding if it will be paid for and not, and I wasn't told any of this before the test was given.


StarStarStarStarStar I always enjoy my eye doctor visits. Dr. Giles is the best, staff is great —    (Patient since Wed Jun 25 00:00:00 MDT 2014)

I always enjoy my eye doctor visits. Dr. Giles is the best, staff is great


StarStarStarStarStar Item #7 above was intentionally left blank —    (Patient since Fri Apr 04 00:00:00 MDT 2008)

Item #7 above was intentionally left blank. I did not have, or need, contact by the Optical Team regarding eyeglasses.


StarStarStarStarStar Excellent Exam and Service —    (Patient since Tue May 26 00:00:00 MDT 2015)

Highly recommend Dr. Smithson and all of the staff at Northern VA Doctors of Optometry.


StarStarStarStarStar Northern Virginia Doctors of Optometrist —    (Patient since Fri May 22 00:00:00 MDT 2015)

The hours are great and the staff is very friendly and courteous.


StarStarStarStarStar Excellent! —    (Patient since Mon Oct 29 00:00:00 MDT 2007)

Excellent, reliable and friendly staff!!


StarStarStarStarNo Star I received two e-ail reminders a text and a phone call to be on time for my 1:30 appointment —    (Patient since Wed Nov 20 00:00:00 MST 2013)

I received two e-ail reminders a text and a phone call to be on time for my 1:30 appointment. I was there at 1:30 but never saw the DR until 2:10. If running behind it would be nice to notify clients so we don't sit and wait.


StarStarStarStarStar Just outstanding service and professional care in every way, as it has been for years and years... —    (Patient since Sat Nov 24 00:00:00 MST 2007)

Just outstanding service and professional care in every way, as it has been for years and years and years!


StarStarStarStarStar First Visit —    (Patient since Tue May 19 00:00:00 MDT 2015)

I found this office to be bigger than I was expecting. Many choices for glasses. The gentleman who helped me was very helpful every step of the way. The doctor made feel at ease too. I'll be going back and recommending them to my friends. My family already goes here. Thanks


StarStarStarStarStar Love N VA Dr of Optometry —    (Patient since Wed Nov 11 00:00:00 MST 2009)

Dr Miller is fantastic and we love this office. Highly recommend.


StarStarStarStarStar Best eye exam experience that have ever had. —    (Patient since Thu May 14 00:00:00 MDT 2015)

Best eye exam experience that have ever had.


StarStarStarStarStar I'm impressed! Everybody in the office was very nice. The wait time was almost nothing —    (Patient since Thu May 14 00:00:00 MDT 2015)

I'm impressed! Everybody in the office was very nice. The wait time was almost nothing. I'll definitely be back!


StarStarStarStarStar Best in Northern Virginia —    (Patient since Tue Aug 25 00:00:00 MDT 2009)

I have been SEEing Dr. Linda Miller for over 10 years. Always personable, efficient, and thorough. The staff is well trained and knowledgeable. I give my highest recommendation.


StarStarStarStarNo Star Unexpected charges  —    (Patient since Fri Oct 05 00:00:00 MDT 2012)

Needs to improve in billing areas


StarStarStarStarStar Staff person Bill working on a billing priblem that won't go away despite his efforts —    (Patient since Thu Apr 03 00:00:00 MDT 2008)

Staff person Bill working on a billing priblem that won't go away despite his efforts. I have a $29 balance that is inaccurate as far as I can tell and Bill concurs. But it isn't getting fixed despite his intervention.


StarStarStarStarStar Denise —    (Patient since Wed Aug 17 00:00:00 MDT 2011)

Denise has been very helpful to me for years in selecting my eyeglasses.


StarStarStarStarStar I have told everyone I know about your facility. Thanks for being there. —    (Patient since Fri May 07 00:00:00 MDT 2010)

I have told everyone I know about your facility. Thanks for being there.


StarStarStarStarStar Great 1st eye exam —    (Patient since Thu Apr 30 00:00:00 MDT 2015)

I was nervous, it was my first ever exam (12 years old). The technician was very nice and Dr. Sylvia was really nice, and made me feel comfortable. I would recommend her to my friends. Very good experience.


StarStarStarStarStar Great optometrist —    (Patient since Thu May 07 00:00:00 MDT 2015)

I hadn't gotten an eye exam in over 5 years and was a little nervous. Dr. Silvia was very thorough, kind, friendly and warm. I also bring my children to her. Great experience.


StarStarStarStarStar no complaints. Great practice —    (Patient since Fri Apr 17 00:00:00 MDT 2009)

no complaints. Great practice


StarStarStarStarStar 25+ Years and Still Schwarzenneger: "I'll Be Back" —    (Patient since Fri Nov 09 00:00:00 MST 2007)

I've been a client (as has my family)since this office opened more than a quarter century ago. We come back because of the talent of its incredible doctors and the pronounced professionalism of every staff member. While the product price point may be a bit high, the overall value of this practice is simply the BEST. I salute and appreciate every one of you at this office.


StarStarStarStarStar Am very grateful for the knowledge and skill level of Dr Miller —    (Patient since Thu Aug 04 00:00:00 MDT 2011)

Am very grateful for the knowledge and skill level of Dr Miller. She answered all of my questions/concerns and then some!


StarStarStarStarStar the care i have received from harry snyder and the entire staff over many years has been simply... —    (Patient since Thu Dec 27 00:00:00 MST 2007)

the care i have received from harry snyder and the entire staff over many years has been simply terrific.....i feel very lucky to have such capable and caring people overseeing the care of my vision.


StarStarStarStarStar I'm very impressed with all Doctors and staff at Northern Virginia Doctors of Optometry —    (Patient since Fri Sep 02 00:00:00 MDT 2011)

I'm very impressed with all Doctors and staff at Northern Virginia Doctors of Optometry. They offer prompt, courteous, and professional advice and understand my needs and concerns.