Nova Vision Care

Dr. Brenda Montecalvo, Dr. Gary Busch, Dr. Rachael White, Dr. Katherine Fisher

Star Star Star Star Star 590 Reviews

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Reviews

StarStarStarStarStar Dr. White is an excellent doctor. Thorough and ... —    (Patient since 2019)

Dr. White is an excellent doctor. Thorough and professional. Cares about her patients as persons and not just another patient.


StarStarStarStarStar Outstanding experience!! Dr. White and her assi... —    (Patient since 2020)

Outstanding experience!! Dr. White and her assistants were great. We'll definitely switch the whole family to Nova.


StarStarStarStarStar Great Organization - NOVA Vision Care —    (Patient since 2018)

I would not change anything, the staff are fantastic and Dr. White takes the extra time to ensure all is checked and understood correctly.


StarStarStarStarStar Very nice employees and doc —    (Patient since 2019)

Very nice employees and doctors


StarStarStarStarStar There was a slight mix up and after driving 1 h... —    (Patient since 0001)

There was a slight mix up and after driving 1 hour through horrible thunder storm, I reached the office to find out my appointment was not scheduled. The staff was very understanding and within a few minutes I was able to have my exam with DR White. Awesome!


StarStarStarStarStar Going to Nova was a great experience. The entir... —    (Patient since 2020)

Going to Nova was a great experience. The entire staff was so very helpful and welcoming. I love my new glasses and will continue to visit Nova for all of my vision needs! Thank you !


StarStarStarStarStar Long time patient —    (Patient since 2019)

I've been coming to Nova Vision Care for 25 years and have been very happy with the team and the doctors.


StarStarStarStarStar Great service, I enjoyed my first eye doctor ex... —    (Patient since 2019)

Great service, I enjoyed my first eye doctor experience.


StarStarStarStarStar I was very satisfied with staff and doctor for ... —    (Patient since 2019)

I was very satisfied with staff and doctor for getting me in for appointment and I felt very comfortable and will return and will referral other people


StarStarStarStarStar Love this place! —    (Patient since 2018)

Such wonderful people. Great service and so helpful. You guys are amazing!


StarStarStarStarStar As always, the best care for my son. From recep... —    (Patient since 2019)

As always, the best care for my son. From reception to Dr. Gilbert, to fitting (Nathan) and checkout, everyone is so friendly and helpful. The best!


StarStarStarStarStar Hi,I am a new patient at Nova Vision. I was re... —    (Patient since 0001)

Hi, I am a new patient at Nova Vision. I was recommended by a good friend of mine who takes one of her children there. I very impressed with the level of care and concern I received from this place.Even from the very beginning when I contacted them to see if they could give me an appointment for the same day, the girl who answered the phone was very kind and patient as I explained to her what had been going on with my eyes since the weekend. The entire experience from the making of the appointment to seeing the Opthalmologist was great! All of the staff that works there at Nova Vision were warm,friendly and kind. The doctor was very thorough and took his time with me,even explaining how and what was going on with my eyes. Thank you,Nova Vision! You did a great job!!! Sincerely,Nina Trimble


StarStarStarStarStar You answered all my questions and concerns. —    (Patient since 2018)

I was very pleased with my exam and the care I received.


StarStarStarStarStar Staff is very pleasant and professional!  —    (Patient since 2018)

Staff is very pleasant and professional!


StarStarStarStarStar my appointment was wonderful —    (Patient since 2019)

my appointment was wonderful


StarStarStarStarStar Great service, as usual. I have recommended No... —    (Patient since 2019)

Great service, as usual. I have recommended Nova Vision Care to many friends and relatives over the years.


StarStarStarStarStar I was very pleased with the staff of the Nova C... —    (Patient since 2018)

I was very pleased with the staff of the Nova Center. I had a full testing and exam scheduled as well as getting brand new glasses. Everyone was helpful and pleasant and explained what was being done. I liked that options were offered.


StarStarStarStarStar The front desk staff and Doctor were very profe... —    (Patient since 0001)

The front desk staff and Doctor were very professional. The staff of the sales department were professional when they waited on us. It took them awhile to notice that we were waiting.


StarStarStarStarStar Nice people, good selection of frames. —    (Patient since 2019)

Nice people, good selection of frames.


StarStarStarStarStar Staff was helpful and curtious. They worked wit... —    (Patient since 2019)

Staff was helpful and curtious. They worked with me concerning insurance change. They forgot to schebule next appointment.


StarStarStarStarStar Excellent service and care at Nova Vision Care —    (Patient since 2019)

The staff at Nova Vision Care provides excellent care in a friendly and professional atmosphere. We have been patients for over twenty years and are always satisfied with the vision care.


StarStarStarStarStar Amazing —    (Patient since 0001)

Even though it was a little hectic and stressful us the staff and Dr. Gilbert were wonderful and patient with our child!


StarStarStarStarStar I love the text messages and emails that allow ... —    (Patient since 2018)

I love the text messages and emails that allow me to confirm my appointment and also remind me both when I need to schedule one and when I have one scheduled. It makes keeping up with it easy.


StarStarStarStarNo Star  —    (Patient since 2019)

I love the friendly staff and up-to-date technology used. I have referred several colleagues and family members who also receive their eye care from Nova.


StarStarStarStarStar Optimal Optomitrist —    (Patient since 0001)

The staff is courteous, knowledgeable, and efficient.


StarStarStarStarStar Dr. Busch and all the staff get 5 stars from me... —    (Patient since 2020)

Dr. Busch and all the staff get 5 stars from me - this was my first visit but it definitely will not be my last. The best thing I can say is - Dr. Busch was excellent, as well as the staff, I felt very comfortable and "seen" from the moment I walked into the office! :)


StarStarStarStarStar Dr. White is amazing! I've been going to her ev... —    (Patient since 2019)

Dr. White is amazing! I've been going to her ever since I was little. I could never imagine having a better doctor. :)


StarStarStarStarStar Dr. White and her staff are great. —    (Patient since 2019)

Dr. White and her staff are great.


StarStarStarStarNo Star My first time there, good experience overall. —    (Patient since 0001)

My first time there, good experience overall.


StarStarStarStarStar A very happy new patient.  —    (Patient since 2020)

The friendliest, and most accommodating staff. I left feeling like there is so much hope. I am so happy that I was referred to your team!


StarStarStarStarStar Excellent service loved the staff  —    (Patient since 0001)

Excellent service loved the staff


StarStarStarStarStar Great doctors, great service! Would highly reco... —    (Patient since 0001)

Great doctors, great service! Would highly recommend to others.


StarStarStarStarStar  —    (Patient since 0001)

Very professional office! The employees were very helpful and informative. It is refreshing to come into a business where everyone seems to enjoy their jobs!!


StarStarStarStarStar Great Experience  —    (Patient since 0001)

This was my son's first ever eye exam. He was very very nervous and everyone at Nova Vision Care was wonderful and so patient with him.


StarStarStarStarStar Nova = top notch experience —    (Patient since 0001)

Super friendly, professional staff & great service at all aspects during my recent appointment. I am so pleased our family returned to Nova after four years away from the region.


StarStarStarStarStar Clarification Needed for Glasses Arrival Date —    (Patient since 2019)

Everything was good, from the exams to the selection of frames, etc. However, when one hears "7-10 business days" for turnaround, that expectation is molded. I'm a firm believer in not making promises you don't have control over the outcome. My wife's did not arrive until near the end of the 11th day, even after the holiday. I suggest buffering the turnaround with 7-15 business days, and adjust the expectation to deter disappointment.


StarStarStarStarStar Great Eye Appointment —    (Patient since 2019)

Always very friendly and thorough. Would not go any where else.


StarStarStarStarStar Very good service. Impressed by ALL staff who ... —    (Patient since 2019)

Very good service. Impressed by ALL staff who helped me. Erica is very good at her job!!!


StarStarStarStarStar Phenomenal Service —    (Patient since 2019)

I could not be happier with the service I was provided while in the care of the Nova Vision Staff! They were all so warm and welcoming. I wish I would have came here years ago! The best part - NO PUFF TEST!!!! I hate that thing!


StarStarStarStarStar Five stars all the way !!  —    (Patient since 2019)

Five stars all the way !!


StarStarStarStarStar Excellent facility.....friendly staff and Dr. B... —    (Patient since 2019)

Excellent facility.....friendly staff and Dr. Busch was very efficient and explained things clearly.


StarStarStarStarStar It was a very pleasant experience. Everyone wa... —    (Patient since 2019)

It was a very pleasant experience. Everyone was nice and very professional. Dr. White was very thorough and explained everything clearly. Overall I am very happy with my experience.


StarStarStarStarStar We had a great experience at Nova Vision Care. ... —    (Patient since 0001)

We had a great experience at Nova Vision Care. Courteous staff, virtually no wait time - and Dr. Montecalvo dealt with my son who has ADHD and anxiety very well.


StarStarStarStarStar Dr. White was amazing my son was comfortable fr... —    (Patient since 2019)

Dr. White was amazing my son was comfortable from the testing to the eye exam itself. Thank you for such a great experience.


StarStarStarStarStar Excellent care and the doctor involved me in de... —    (Patient since 0001)

Excellent care and the doctor involved me in decision making.


StarStarStarStarStar Impressed with Nova Vision Care —    (Patient since 0001)

I was very impressed with the staff and selection of glasses at Nova Vision Care. They were able to see me fairly quickly and they were very helpful while I was selecting a new pair of glasses.


StarStarStarStarStar Outstanding from the moment I stepped through t... —    (Patient since 2019)

Outstanding from the moment I stepped through the door.


StarStarStarStarStar Extremely Impressed! I have found my place for... —    (Patient since 2019)

Extremely Impressed! I have found my place for eye care! Every aspect of my visit was supreme. I was given vision tests I have never had with any other optometrist and offered "cutting edge" new technology for improved vision. Staff was friendly, helpful, knowledgable, thorough, and timely! I highly recommend.


StarStarStarStarStar The people here are wonderful. They are very th... —    (Patient since 2019)

The people here are wonderful. They are very thorough and explain everything in a way I understand. I came here 4 years ago with an emergency and I have been a loyal customer since. I have vision insurance through my work and even though they don't accept my particular insurance, I would rather pay out of pocket than go anywhere else. Bottom line, excellent care.


StarStarStarStarStar Polite, Professional, and Efficient  —    (Patient since 2019)

Greeted courteously and escorted back on time. Polite and professional treatment by Debbie during the screening process. Thorough and professional exam with Dr. Busch. Overall, excellent experience.


StarStarStarStarStar everything exceeded my expectations —    (Patient since 0001)

everything exceeded my expectations


StarStarStarStarNo Star Staff friendly and very professional.  —    (Patient since 0001)

Staff friendly and very professional.


StarStarStarStarStar great service, staff knowledgeable, helpful and... —    (Patient since 2019)

great service, staff knowledgeable, helpful and personable. Online preappointment form fill out a great timesaver.


StarStarStarStarStar Good Team —    (Patient since 0001)

Very impressed with the young lady who was celebrating her 18th birthday. Such maturity in someone so young and having her act together so well is rare. She works full-time as a certified employee, something also rare.


StarStarStarStarStar Great online information. —    (Patient since 2019)

I was able to find Nova Vision Care through a Google search, which also had reviews. BBB rated you A+. Your website was easy to find and navigate.


StarStarStarStarStar Eye Exam —    (Patient since 2019)

I always have great service when I come in for my annual check up! The staff and doctors are just wonderful. They are always kind and considerate and make you feel you are important.


StarStarStarStarStar Dr. Bush does a great job. —    (Patient since 2019)

Dr. Bush does a great job.


StarStarStarStarNo Star All went well, except, the opthamologist made c... —    (Patient since 0001)

All went well, except, the ophthalmologist made certain recommendation yet when leaving the assistant did not take that into consideration when scheduling a new appointment.


StarStarStarStarStar Happy New Client —    (Patient since 2018)

As a new customer to Nova vision, I was very pleased at the ease of getting my appointment and the service once I arrived. Services were pleasant, thorough, and I am happy I chose their business!


StarStarStarStarStar Thanks to Nova Vision Care —    (Patient since 2019)

Our family always gets friendly and knowledgeable help with any vision issues. I wish all medical providers were able to provide the same type of results.


StarStarStarStarStar Dr Bush really cares about the patients.  —    (Patient since 2019)

Dr Bush really cares about the patients. He goes out of his way to understand their day to day activities and his role in how vision works in his patient's lives.


StarStarStarStarStar Very Pleased —    (Patient since 0001)

My 1st visit. It appeared to be a very busy office. I was impressed how efficient it was being ran. I had an enjoyable experience and would recommend Nova Vision Care to my friends and family. Thank you for making the eye Dr. experience fun and easy!!


StarStarStarStarStar Awesome —    (Patient since 0001)

This place is awesome. Dr Busch is nice and explains everything as we went through the eye exam. The lady that helped me pick my frames was very kind and patient with me while I went over the frames I liked. She even helped me narrow them down and offered her opinion on my choices to help me decide.


StarStarStarStarStar Why did I fill out the forms?!? —    (Patient since 0001)

Staff: Are you on any medications? Me: Yup. They're listed right there on the form. Staff: Have you had any eye surgery? Me. Yup. Twice. Staff: When? Me. The date is on the form. Staff: Do you have a heart condition? Me: Not any more. Staff: You had heart surgery? Me: Yup. Right there on the form... Staff: So why are you here today? Me: It's been a long time since my last eye exam and I think I need glasses for driving and readers for close up work. Staff: Do you have any difficulty seeing far away or up close? Me: Um, yeah. That's kind why I'm here to get glasses....


StarStarStarStarStar I was surprised with how many eye tests I took ... —    (Patient since 2019)

I was surprised with how many eye tests I took with state of the art equipment. I never had a more thorough eye exam.


StarStarStarStarStar My experience was positive and I don't have any... —    (Patient since 2019)

My experience was positive and I don't have any suggestions.


StarStarStarStarStar As usual everything ran smoothly with smiles fr... —    (Patient since 2019)

As usual everything ran smoothly with smiles from all


StarStarStarStarStar Everything I had hoped for —    (Patient since 0001)

The staff was very friendly and helpful. Dr. Montecalvo was exactly as I hoped: friendly, knowledgeable and willing to look at the big picture instead of putting my eye condition into a box.


StarStarStarStarStar it's great service and nice attitude —    (Patient since 2018)

it's great service and nice attitude


StarStarStarStarStar  —    (Patient since 0001)

The entire experience was extremely pleasant. Everyone was very professional, organized and personable. Did not order glasses, so that would be under a separate review. All in all I would recommend Nova Vision Care.


StarStarStarStarStar I was so excited to hear of a doctor who took m... —    (Patient since 2018)

I was so excited to hear of a doctor who took my VSP insurance when the doctor I have been going to for years no longer accepted it. The staff at NOVA is friendly, well trained and excited to meet my needs.


StarStarStarStarStar I have been going here for years.  —    (Patient since 2018)

I have been going here for years. Docs are great; staff is exceedingly nice.


StarStarStarStarStar Nova was great! —    (Patient since 2019)

Everyone at Nova was so professional and helpful! Not only did they get me a new glasses prescription, but also checked the overall health of my eyes--which none of my other eye doctors had ever done before. I will definitely be back.


StarStarStarStarStar Superb service, experienced doctors and friendl... —    (Patient since 2019)

Superb service, experienced doctors and friendly staff!


StarStarStarStarStar My husband and I both came in for exams, and it... —    (Patient since 0001)

My husband and I both came in for exams, and it went very well. We were happy with the time, the procedure, and the staff. We will for sure being using Nova Vision Care in the future. The location for us is perfect since you are right up the street from us.


StarStarStarStarStar I was very impressed with Nova Vision personnel... —    (Patient since 0001)

I was very impressed with Nova Vision personnel and the treatment I received. Everyone was very professional and Dr. Montecalvo was wonderful. I felt she understood my problem and wanted the best treatment for me.


StarStarStarStarStar Great experience —    (Patient since 2018)

Friendly staff, thorough examination with explanation by the doctor, knowledgeable staff who explained choices of frames clearly within guidelines of my insurance coverage, overall the best eye vision care visit I have experienced.


StarStarStarStarStar We've had a great experience at Nova Vision!  —    (Patient since 0001)

We've had a great experience at Nova Vision! We've been dealing with school issues for a few years now but NOW we have answers! Thank you so much for caring for my son!!!


StarStarStarStarStar Outstanding exam provided by Dr. Gilbert and hi... —    (Patient since 2018)

Outstanding exam provided by Dr. Gilbert and his staff. I am most impressed!


StarStarStarStarStar This was my first visit. The Dr. and all of the... —    (Patient since 2018)

This was my first visit. The Dr. and all of the support staff I dealt with were very professional, courteous, and knowledgeable. I was very impressed and will be happy to continue here.


StarStarStarNo StarNo Star Like the doctor eval but everything else lacked... —    (Patient since 0001)

Like the doctor eval but everything else lacked


StarStarStarStarStar Dr. M was great with my —    (Patient since 0001)

Dr. M was great with my little guy. She provided a lot of wonderful information that I have not been able to get from several other doctors. I only wish I could have had a copy of the script or have notes sent to me, as follow up exercises she recommended at home were fantastic but overwhelming as I was by myself with the baby. Office staff and assistants were fantastic!


StarStarStarStarStar Dr. Montecalvo was thorough in her examination ... —    (Patient since 0001)

Dr. Montecalvo was thorough in her examination and seemingly very knowledgeable. All of the associates and techs were most professional.


StarStarStarStarStar Very professional, good value, excellent servic... —    (Patient since 2018)

Very professional, good value, excellent service


StarStarStarStarStar Nova takes great care of your vision. —    (Patient since 2018)

As my eyes (and I) age, my eyes need special attention - Nova and Dr. Busch have provided excellent care for me and my family for over 30 years. Friendly and helpful staff, with great options and support from the optometrist who carefully and frankly explains your options.


StarStarStarStarStar I liked receiving an email reminder of appointm... —    (Patient since 2019)

I liked receiving an email reminder of appointment.


StarStarStarStarStar Every one is so very friendly. Makes one feel v... —    (Patient since 2018)

Every one is so very friendly. Makes one feel very comfortable. Dr Busch is a very thorough Dr. Gives a patient a comfortable satisfied feeling. I will always recommend your office.


StarStarStarStarStar  —    (Patient since 2019)

I was not happy after I left my apt


StarStarStarStarStar Everyone was very kind and professional. I felt t... —    (Patient since 2016)

Everyone was very kind and professional. I felt that Dr. White listened and understood my issues. A very thorough exam with a plan to find a solution. I would highly recommend Dr. White and her team!


StarStarStarStarStar Will not go anywhere else for optical —    (Patient since 0001)

I love being able to fill out the forms online. It makes a HUGE a difference in being able to manage my children while waiting on appointments. I love Dr. Montecalvo and all the office staff. My whole family has now had appointments and have had nothing less than stellar treatment and care. I recommend all my friends and family to come to Nova. Claire at the desk is wonderful and kind. Erica has always done an amazing job with the initial assessments. Dr. M is thorough and professional.


StarStarStarStarStar  —    (Patient since 2019)

Great AND VERY COMPREHENSIVE SERVIE FROM Dr. Gary Busch !


StarStarStarStarStar  —    (Patient since 2018)

Dr. Busch always does a superb job and gives me a full examination. His suggestions are right on target.


StarStarStarStarStar Yearly exam a success! —    (Patient since 2018)

It had an excellent yearly exam with Dr. White and her staff. Everyone was friendly and pleasant. Dr. White explains things clearly and answers any questions.


StarStarStarStarStar Excellent service and I was in and out of my appo... —    (Patient since 2020)

Excellent service and I was in and out of my appointment in a reasonable amount of time.


StarStarStarStarStar my visit to nova vision care  —    (Patient since 2019)

dr white is wonderful she is kind and patient and explains things nicely and is very professional and a terrific dr.


StarStarStarStarStar Survey of Visit —    (Patient since 2018)

Excellent and professional service by the entire Nova Vision Staff. Overall I am very pleased with the attention to detail exhibited by your personnel.


StarStarStarStarStar great —    (Patient since 2019)

I had a great experience at my appointment. The woman that did my pretesting was really great and friendly. I can't remember her name however. Dr. Busch is great.


StarStarStarStarStar Good —    (Patient since 0001)

Only looked at the Patient Services link to fill out the new patient paperwork but it was easy to find and easy to fill out!


StarStarStarStarStar Had an eye exam for the first time in 20 years. A... —    (Patient since 2019)

Had an eye exam for the first time in 20 years. Apparently a lot has changed in the time! I was amazed at all the tests they performed to critically assess the health of your eyes. Dr Gilbert was helpful in addressing my eye health. He provided information and mentioned useful products without being pushy. Fortunately, I have good eye health but I would definitely return to Nova if I had any issues. I will likely return to Nova for check-ups....maybe more often then once in 20 years....


StarStarStarStarStar Dr. Gilbert was very knowledgable and very profes... —    (Patient since 2020)

Dr. Gilbert was very knowledgeable and very professional. He took a very keen interest in my red eye problem. The medicine he provided was good and my problem went away in less than a day.


StarStarStarStarStar Very happy with our experience here so far. ... —    (Patient since 0001)

Very happy with our experience here so far.


StarStarStarStarStar Please see below. I give your office. A 5. ... —    (Patient since 2019)

Please see below. I give your office. A 5.


StarStarStarStarStar Excellent Service and Care —    (Patient since 2019)

I was extremely pleased by my eye examination by Dr. White and the entire staff...extremely comprehensive exam with explanations I could understand.


StarStarStarStarStar Eye Care At Its Best —    (Patient since 2018)

Nova Vision Care has, by far, the best Optometry professionals in our area. The office is first-rate from the moment you walk in until you check out. Drs Busch and Gilbert leave no stone unturned when examining the condition of your eyes. The staff also works extremely well together. Overall, a first-rate facility!


StarStarStarStarStar Will never go anywhere else! —    (Patient since 2019)

Love Nova, amazing service and knowledgable staff!


StarStarStarStarStar  —    (Patient since 0001)

very pleasant staff and environment - and Dr Gilbert was very professional, knowledgeable and helpful


StarStarStarStarStar Love everything about this place!!!!... —    (Patient since 2019)

Love everything about this place!!!!


StarStarStarStarStar Love Dr. Montecalvo. Great service. Knowledgeable staff. They're the only ones who coulfd ever ... —    (Patient since 2019)

Love Dr. Montecalvo. Great service. Knowledgeable staff. They're the only ones who could ever get my glasses just right.


StarStarStarStarStar Excellent service, excellent people.... —    (Patient since 0001)

Excellent service, excellent people.


StarStarStarStarStar  —    (Patient since 2018)

Dr. White, has always went beyond every aspect in her work. She is very through, if other test are needed, she will tell you to wait and see the results before a decision on a new prescription. She herself, will call you and explain what is going on. Very polite, cheerful on everything. I have been going to her a number of years and I think she the Best. Don't lose her she is an Asset !


StarStarStarStarStar I experienced my first visit and the staff was great and Dr. Gilbert was great!... —    (Patient since 2018)

I experienced my first visit and the staff was great and Dr. Gilbert was great!


StarStarStarStarStar Every one was very nice. If you asked a question they would give you and answer or they would get... —    (Patient since 0001)

Every one was very nice. If you asked a question they would give you and answer or they would get the answer or directions from the proper source.. Having a mentally handicapped person to work with, they were very patient and very kind. Each person that worked with her in preliminary examines, to the doctor, to post examination, worked very hard to get the results needed to improve our daughters vision.


StarStarStarStarStar Very thorough eye exam. —    (Patient since 2019)

I had a very thorough eye exam. Dr. Montecalvo addressed several issues that should help with eye strain headaches and dry eyes. I look forward to using my new progressive lenses that block blue light from the computer screen while at work all day. All the people at Nova vision care who performed tests and fitted frames were very nice and helpful too. Thanks Dr. Montecalvo for a very informative eye exam!


StarStarStarStarStar Very courteous. The exam was the most extensive I have ever experienced. Dr. White was exceptional... —    (Patient since 2019)

Very courteous. The exam was the most extensive I have ever experienced. Dr. White was exceptional. All the staff were professional. Management has a 5 star team.


StarStarStarStarStar Very professional office —    (Patient since 0001)

Very professional office with in depth care. Vitally interested in the high health of every patient.


StarStarStarStarStar Very good in understanding and appt was on time..no wait... —    (Patient since 2019)

Very good in understanding and appt was on time..no wait


StarStarStarStarStar Great service! No wait time! Super nice staff... —    (Patient since 0001)

Great service! No wait time! Super nice staff


StarStarStarStarStar Love Nova! —    (Patient since 2019)

I went to Nova after one of my coworkers recommended them. I had gone to Just4Eyes off of Wilmington before and was so angry with the unprofessional treatment (rude and condescending) by their front office staff (specifically the blonde and the one with short brown spiked hair) that I was not going back. I went in for my eye appointment with Nova yesterday. Everyone was so nice and professional. They made the whole process easy and the eye exam was so thorough that I trust them. Dr. Roberts was awesome. My two daughters and I all need glasses and to be able to have a place to go where you are not getting talked down to and the staff know their jobs so well that the whole process with insurance is easy is a godsend!


StarStarStarStarStar  —    (Patient since 2019)

Texting reminders was a nice touch. Also, the ability to download a pdf of the actual test results was excellent. I was able to have it inserted into my GP's test results web record.


StarStarStarStarStar Overall, we typically have great visits here. My son is ADHD and has a language development disord... —    (Patient since 0001)

Overall, we typically have great visits here. My son is ADHD and has a language development disorder, so I'm always apprehensive when we attend appointments. The staff was really caring and patient and I really appreciate that.


StarStarStarStarStar Very thorough and caring. Highly recommend.... —    (Patient since 0001)

Very thorough and caring. Highly recommend.


StarStarStarStarStar Dr. Busch is the best eye doctor I have ever been to. I have referred several people who all real... —    (Patient since 2019)

Dr. Busch is the best eye doctor I have ever been to. I have referred several people who really liked him. Also, the staff is always so nice, helpful and friendly, whether you call or come in.


StarStarStarStarStar Dr. Montecalvo was amazing. She listened and was very patient. She explained everything to me in a... —    (Patient since 0001)

Dr. Montecalvo was amazing. She listened and was very patient. She explained everything to me in a way I understood. Her staff is friendly and helpful. You can tell they care about people.


StarStarStarStarStar NovaVision.........great eye care!... —    (Patient since 2019)

NovaVision.........great eye care!


StarStarStarStarStar  —    (Patient since 2019)

usually, I don't have a big smile when I leave one of my many health providers. but as I left, I thought- I love these guys!


StarStarStarStarStar Great experience. The staff was vey friendly and knowledgeable. Would recommend to friends and ... —    (Patient since 2019)

Great experience. The staff was vey friendly and knowledgeable. Would recommend to friends and relatives.


StarStarStarStarStar Six Stars!! —    (Patient since 0001)

Facility was fresh, clean, and well kept. ALL staff were pleasant, and very informative. I left with no questions, what-so-ever.


StarStarStarStarStar The examination was top notch —    (Patient since 0001)

The examination was top notch. The lenses seemed uncommonly expensive, and so I did not examine the cost of frames.


StarStarStarStarStar Excellent Experience —    (Patient since 0001)

Doctor and staff extremely nice and knowledgeable. So glad I found them and made an appointment!! God bless 'em!


StarStarStarStarNo Star I had to wait to check out and to look at frames. I have to say that is unusual at Nova Vision. —    (Patient since 2019)

I had to wait to check out and to look at frames. I have to say that is unusual at Nova Vision.


StarStarStarStarStar I just wish you accepted Spectera Vision Insurance, so I didn't have to pay the full amount for my... —    (Patient since 0001)

I just wish you accepted Spectera Vision Insurance, so I didn't have to pay the full amount for my new glasses up front.


StarStarStarStarStar The most thorough eye exam I have ever had. Been going to Dr —    (Patient since 2019)

The most thorough eye exam I have ever had. Been going to Dr. Michael Bloom for years and he is in and out in a matter of minutes. Dr. Gilbert spent a lot of time with me and really examined my eyes.


StarStarStarStarStar I really don't refer anyone to anything or anywhere unless they ask. I then would refer them.  —    (Patient since 2019)

I really don't refer anyone to anything or anywhere unless they ask. I then would refer them.


StarStarStarStarStar I walked around for several minutes before anyone asked if I needed assistance —    (Patient since 0001)

I walked around for several minutes before anyone asked if I needed assistance. I even walked up to the desk a couple times, but the only person there was on the phone. I knew I needed to fill out some paperwork so I was annoyed with having to wait since I came in early to get it done. Other than that it was a great experience and the doc is amazing. He made it easy to relax and I left feeling confident that my eyes are in good hands.


StarStarStarStarNo Star Technicians using new technology didn't seem quite as competent or comfortable as needed —    (Patient since 2019)

Technicians using new technology didn't seem quite as competent or comfortable as needed. Tests needed to be repeated, etc.


StarStarStarStarNo Star A blurp in the process —    (Patient since 2019)

When I checked out I was then informed I was charged for the eye pictures taken ($35). This should have been explained before the pictures were taken not after. They were kind enough to remove the charge but knowing before hand would be a much better practice to follow. Thank you Dr. Busch for another good exam!


StarStarStarStarStar As always I had a great visit. I have been a patient with Dr —    (Patient since 2018)

As always I had a great visit. I have been a patient with Dr. Busch for over 20 years and his office only gets better. The staff are amazing and I am always glad to see them.


StarStarStarStarStar I am always impressed with Dr Montecalvo and staff! —    (Patient since 2019)

I am always impressed with Dr Montecalvo and staff!


StarStarStarStarStar Have reasonable prices for glasses and frames —    (Patient since 0001)

Have reasonable prices for glasses and frames


StarStarStarStarStar I am not sure why I should have to pay $35.00 for pictures that were taken during my eye exam.1 —    (Patient since 2019)

I am not sure why I should have to pay $35.00 for pictures that were taken during my eye exam. 1. The machine malfunctioned numerous times during the exam. 2. The assistant was never able to get the necessary pictures to process. 3. I believed that when I mailed in my updated 2016 paperwork on 2/16/16 I checked the box that I did not wish have these photos taken because they were not covered by my insurance.


StarStarStarStarStar More variety of contact choices.  —    (Patient since 2019)

More variety of contact choices.


StarStarStarStarNo Star Dr. Busch was friendly and was very clear and concise with my eye issues —    (Patient since 0001)

Dr. Busch was friendly and was very clear and concise with my eye issues. I would recommend this doctor to anyone I know. The only thing that could've went better would be the expense portion of the visit. It would've been nice to receive a breakdown of the costs for my new glasses to send to my insurance provider through my flexible spending account.


StarStarStarStarStar Fabulous!!! —    (Patient since 0001)

I was very pleased with the time the staff took with my son and the tests that were run. Very relieved to know I was not paranoid , but more importantly, that there are options to assist my son! Thank you!!!!


StarStarStarStarStar Been going often for the past two years for eye related issues and always get great care. —    (Patient since 2019)

Been going often for the past two years for eye related issues and always get great care.


StarStarStarStarStar Limited Experience —    (Patient since 0001)

No significant comments as this was only my second time ever to an eye appointment (I'm 48 years old). Since this is so new to me, I really didn't know what to expect or have any previous experience to compare to. I didn't see it on your website (perhaps it's there), but do you have anything that talks about a "first visit" for eye care? I'm not necessarily thinking about a "first visit" to Nova Vision, but a "first visit" overview for adults or parents with children who may be going to an eye care location for the very first time. That's my $0.02.


StarStarStarStarStar Always Satisfied! —    (Patient since 2019)

Very thorough, that's why we come back year after year!


StarStarStarStarStar My Experience at NovaVision —    (Patient since 2018)

Excellent caring staff and wonderful facility!


StarStarStarStarStar I was not informed that there were additional charges for the photos before I was checking out —    (Patient since 2019)

I was not informed that there were additional charges for the photos before I was checking out. I thought I would only have to pay $20 in copay plus the glasses and instead had to pay an additional $54 that I was not expecting.


StarStarStarStarStar The only thing I noticed was you have a small selection of glasses to choose from on the display... —    (Patient since 2019)

The only thing I noticed was you have a small selection of glasses to choose from on the display floor. That is not a knock on the office, just an observation is all. The service and facility is wonderful!


StarStarStarStarStar Everyone I met at Nova Vision was friendly and professional —    (Patient since 0001)

Everyone I met at Nova Vision was friendly and professional. Each test was explained to me step-by-step as I went through the pre-eye exam and eye exam. I felt well cared for and was confortable with the staff and environment (which was clean and inviting). No complaints here!


StarStarStarStarStar every year it seems that the annual eye exam and various testings proceed seamlessly —    (Patient since 2019)

every year it seems that the annual eye exam and various testings proceed seamlessly. For me personally I see no need to change- Joe Ebenger


StarStarStarStarNo Star The staff was very nice and friendly. Everything happened very timely —    (Patient since 2019)

The staff was very nice and friendly. Everything happened very timely. I was only put off by the charge for a contact assessment. I think there should be a waiver for people who have been wearing contacts for years.


StarStarStarStarStar Friendly professional people. Efficient, competent, thorough. —    (Patient since 2019)

Friendly professional people. Efficient, competent, thorough.


StarStarStarStarStar The most knowledgable optometrist in this part of our world!! And a great staff also!!  —    (Patient since 2018)

Glasses seem to be more expensive there than our previous optometrist offices but since you all have taken such GREAT care of us, both Malcolm and I ordered a pair of glasses there. Actually I believe this is my 3rd pair. Just a thought to share, since you asked. :)


StarStarStarStarStar Re-accomplishing medical data every year is annoying, even with the laptops —    (Patient since 2019)

Re-accomplishing medical data every year is annoying, even with the laptops. Wish you had a way to accept only updates after initial information is all entered. Would go much faster.


StarStarStarStarStar Staff was vnice got in very quickly  —    (Patient since 2020)

Staff was vnice got in very quickly


StarStarStarNo StarNo Star Communication is the key —    (Patient since 0001)

Communication is the key. Overall I really like the facility and the employees however I had two experiences that make me skeptical of returning. First, the physician told me I would need to have my eyes dialated and checked with no explanation of the process or side effects. I proceeded not knowing that I would not be able to see afterwards. I informed her that I could only see the outline of objects and she said "You are young. Your eyes will focus and you will be able to see." Unfortunately I had to sit in the waiting room for two hours for my eyes to focus where I could drive home. Had I known this was a possibility, I would have declined the service. When I went to check out the receptionist told me there was a charge for pictures that were taken. I asked why did they not communicate this prior to taking the pictures. Everyone was really nice and the facility is clean and well kept. However due to the two set backs I experienced I am unsure that I will return.


StarStarStarStarStar My first visit and I was very impressed with the professionalism and courtesy of everyone who came... —    (Patient since 0001)

My first visit and I was very impressed with the professionalism and courtesy of everyone who came in contact with me.


StarStarStarStarStar Thought the Dr. did a really good job explaining and presenting options —    (Patient since 2018)

Thought the Dr. did a really good job explaining and presenting options and sharing new options to support my vision needs. Thank you!!!


StarStarStarStarStar Always appreciate the friendliness and professionalism of the entire team.Dr —    (Patient since 2018)

Always appreciate the friendliness and professionalism of the entire team.Dr. Bush is very good at what he does. Everyone is extremely helpful.


StarStarStarStarStar Since i started going to Nova Vision 4 or 5 years ago i have been very satisfied. —    (Patient since 0001)

Since i started going to Nova Vision 4 or 5 years ago i have been very satisfied.


StarStarStarStarStar I am a brand new patient. Liked what I experienced on my first visit —    (Patient since 2019)

I am a brand new patient. Liked what I experienced on my first visit. I felt I got a good thorough exam. I ordered new glasses so will reserve complete judgement until I get the glasses and see how they work out. I plan to return in the future.


StarStarStarStarStar I would like to see more selection in the men's glasses —    (Patient since 2018)

I would like to see more selection in the men's glasses. I have been a patient here for years and I really appreciate everything.


StarStarStarStarStar The lady who helped us pick out frames was excellent —    (Patient since 2019)

The lady who helped us pick out frames was excellent. She had a number of ideas and suggestions that helped us in our decisions about frames. She was very pro active in her concern for our satisfaction.


StarStarStarStarStar Nice to meet Dr. Gilbert while covering for Dr —    (Patient since 0001)

Nice to meet Dr. Gilbert while covering for Dr. White while on Maternity leave :) Was great running into Dr. Buesh. Sorry - spelled wrong. He was my neighbor many yrs ago and still come to his eye care through his new Drs. Thank You Gary :)


StarStarStarStarStar The eye doctor explained my vision situation very well and perhaps had a better understanding of... —    (Patient since 2020)

The eye doctor explained my vision situation very well and perhaps had a better understanding of the my vision situation than most of the optometrists I have seen in the past. I would like to thank him for the thorough examination.


StarStarStarStarStar Very pleased and impressed —    (Patient since 0001)

I scheduled because I have a vertigo problem and got inklings it may be vision related. I was shocked at how knowledgable and approachable Dr Montecalvo was. Rarely have I met anyone so gracefully capable in their field. Sincere thanks, Jeff Metzger


StarStarStarStarNo Star Visit —    (Patient since 0001)

My vision could not be improved.


StarStarStarStarStar Everyone was extremely friendly  —    (Patient since 0001)

Everyone was extremely friendly


StarStarStarStarNo Star Other than waiting for the referral call, I'm satisfied with your service. —    (Patient since 2019)

Other than waiting for the referral call, I'm satisfied with your service.


StarStarStarStarStar As always, Dr. Busch & his staff were very professional, efficient, friendly, and helpful —    (Patient since 0001)

As always, Dr. Busch & his staff were very professional, efficient, friendly, and helpful. The new machine you have to measure peripheral vision is definitely an improvement over the old one. Thanks


StarNo StarNo StarNo StarNo Star I think if you are going to promote something then you should have more information about it i.e —    (Patient since 0001)

I think if you are going to promote something then you should have more information about it i.e. Shaw Lenses. Also I didn't like the idea that if you buy today with no info about what you are buying basically you get 30& off but after that then only 20% present that was a red flag to me...BUY NOW with no time to research it. Another thing when the pictures were taken of the internal part of my son's eye I was never told that the cost would be out of pocket and the insurance didn't pay for it. that should have been an option, not take the picture and then tell me I owe when I get ready to leave.


StarStarStarStarStar Excellent service and staff. Best eye exam ever! —    (Patient since 0001)

Excellent service and staff. Best eye exam ever!


StarStarStarStarStar Dr. Busch was the definition of an expert in optometry. —    (Patient since 0001)

Dr. Busch was the definition of an expert in optometry.


StarStarStarStarStar This is the most thorough eye test I have ever had. —    (Patient since 0001)

This is the most thorough eye test I have ever had.


StarStarStarStarStar Needed to wait a long time to pay my final bill. —    (Patient since 2019)

Needed to wait a long time to pay my final bill.


StarStarStarStarStar The only thing I would change is that you explain if there is a vision test that will not be... —    (Patient since 0001)

The only thing I would change is that you explain if there is a vision test that will not be covered by insurance BEFORE the test is given. I likely would have still chosen to take the test I had to pay for out of pocket, but I did not like to not have my choices explained to me beforehand.


StarStarStarStarStar I enjoy coming to your facility, everyone is always nice and helpful, and I always feel like I'm... —    (Patient since 2019)

I enjoy coming to your facility, everyone is always nice and helpful, and I always feel like I'm being well cared for.


StarStarStarNo StarNo Star I got taken to another room for pictures of the back of my eye and wasn't told why or was even... —    (Patient since 2018)

I got taken to another room for pictures of the back of my eye and wasn't told why or was even given the option and then find out when I am leaving and paying I got charged 27 dollars for something I didn't get ask if I wanted to have done. Not very happy about that.


StarStarStarStarStar They were Awesome,.. —    (Patient since 2019)

They were Awesome, they knew my insurance better than I and helped me get the best benefit from my insurance. they all made em feel very welcome.


StarStarStarStarStar Disclose all fee's prior to service when making the appointment so there are no surprises at... —    (Patient since 0001)

Disclose all fee's prior to service when making the appointment so there are no surprises at checkout. I perceived in the office that I need them and were indifferent instead of being customer service oriented. I cancelled my wife's appointment as a result of her attitude and explanation of the charges.


StarStarStarStarStar The computer for testing peripheral vision wasn't working correctly —    (Patient since 2018)

The computer for testing peripheral vision wasn't working correctly. I had to take the test, several times. They seemed to be having computer issues.


StarStarStarStarStar amazing experience  —    (Patient since 2020)

Wonderful, professional, and took time to explain ever situation! Couldn't of asked for a better experience for my son and myself!


StarStarStarStarNo Star Very communicative doctor and the staff —    (Patient since 0001)

Very communicative doctor and the staff


StarStarStarStarStar Can i have in writting recommendations from my doctor for my eye care —    (Patient since 2018)

Can i have in writting recommendations from my doctor for my eye care


StarStarStarStarStar Great personal service. I always feel that they have my best interests in mind. —    (Patient since 2018)

Great personal service. I always feel that they have my best interests in mind.


StarNo StarNo StarNo StarNo Star my 23 yr old son needed a routine exam-- I obviously didn't think I needed to go back with him but... —    (Patient since 0001)

my 23 yr old son needed a routine exam-- I obviously didn't think I needed to go back with him but realize now I should have... he said that things were not explained to him-- for example no one asked if he wanted his eyes dilated--- a tech started putting drops in his eyes--- he was also not asked if he wanted or needed to change his brand of contacts--- the doctor told him to try new ones with no clear reason why he needed to change. these are just a few examples...not to mention they also didn't give him the option to get a photo taken of the back of his eye -- we know he has an unusally large optic nerve opening-- they didn't ask, just took the pic and changed us.


StarStarStarStarStar Outstanding service across the board.Excellent assistance in finding frames not on display. —    (Patient since 2018)

Outstanding service across the board.Excellent assistance in finding frames not on display.


StarStarStarStarNo Star My Eyes —    (Patient since 2019)

need to know if am supposed to do something next? Brett Wilson (513)508-9541


StarStarStarStarStar As usual, everything was great. —    (Patient since 2019)

As usual, everything was great.


StarStarStarStarStar We will be back for doctor appointments. The staff/doctor were great.  —    (Patient since 0001)

We will fill our Rx somewhere else in the future, prices seemed very high. We had a great first visit with the doctor. She was friendly when she spoke to us, made sure everything was clear, and verified we understood all changes. We will go back next year.


StarStarStarStarStar Dr. White is the most kind and compassionate Dr. I have ever met —    (Patient since 2018)

Dr. White is the most kind and compassionate Dr. I have ever met. She is extremely informative and thorough.


StarStarStarStarStar Satisfactory Visit —    (Patient since 2018)

I consider a visit to Nova Vision to be an important part of my overall health care


StarStarStarStarStar I don't like my personal information being transmitted via the internet —    (Patient since 2019)

I don't like my personal information being transmitted via the internet. I have no idea what kind of encryption or protection you are using to protect my personal information.


StarStarStarStarStar The billing department is confusing and not particularly friendly. —    (Patient since 2019)

The billing department is confusing and not particularly friendly.


StarStarStarStarStar Excellent results andvery thoropugh examination ! Especially wiht my hard lens / new glases... —    (Patient since 2019)

Excellent results and a very thorough examination! Especially with my hard lens / and new glasses purchase - Accolades to Betty who assited me in those decisions! Bob Van Leeuwen


StarStarStarStarStar Nova Vision Care —    (Patient since 2018)

This is the best eye care I have ever had. The staff are extremely friendly and helpful. Dr. White is kind and straightforward. I always feel well cared for.


StarStarStarStarStar Always a great experience for over 38 years! —    (Patient since 2018)

Always a great experience for over 38 years!


StarStarStarStarStar There are few optometry practices that deliver not only the quality of services, but the personal... —    (Patient since 2018)

There are few optometry practices that deliver not only the quality of services, but the personal touch that makes receiving the services so enjoyable.


StarStarStarStarStar Everyone made me feel right at home and comfortable and explained before every step —    (Patient since 0001)

Everyone made me feel right at home and comfortable and explained before every step. Also allowed all my questions!!


StarStarStarStarStar the staff is very polite and nice and dr white is just plain wonderful kind and compassionate and... —    (Patient since 2019)

the staff is very polite and nice and dr white is just plain wonderful kind and compassionate and understanding and professional and i know i am very good hands bless her . so all was great sincerely kathy luthman


StarStarStarStarStar Everything was great except.... —    (Patient since 2018)

Everything was great and the staff and Dr. White were excellent. The only issue I have are the "photos" that were taken of my eyes. No one told me upfront that I would have to pay for those, and no one gave me the option to say I didn't want them. I am now going to be really short of money until my next paycheck due to this.


StarStarStarStarStar Buy glasses online because your add-ons (special coatings, etc) are way too expensive.  —    (Patient since 0001)

Buy glasses online because your add-ons (special coatings, etc) are way too expensive.


StarStarStarStarNo Star Full Service —    (Patient since 2019)

The staff were very helpful in navigating me through the entire experience. Very patient with me during the frame selection process.


StarStarStarStarStar excellent care —    (Patient since 2019)

No wait time.Friendly greeting.Experienced staff


StarStarStarStarStar Dr. White and staff are very nice. —    (Patient since 2019)

Dr. White and staff are very nice.


StarStarStarStarNo Star Dr. White is very pleasant and extremely thurough —    (Patient since 2019)

Have been bringing the entire family to Dr. White for 3-4 years. Have never seen anyone more thurough. I love the way she takes time to explain her findings and treatment options.


StarStarStarStarNo Star Be a little more prompt. Prices also increased substantially from my last visit. —    (Patient since 0001)

Be a little more prompt. Prices also increased substantially from my last visit.


StarStarStarStarNo Star Everyone was very professional. Love Dr. White —    (Patient since 2019)

Everyone was very professional. Love Dr. White. However, the young gentleman who performed the fundus photography for macular degeneration seemed as though he was very bored with the whole process. Maybe that's just his personally, but he seemed to just be going through the motions. He came across as though he would rather have been any place else other than helping me. Just saying.


StarStarStarStarStar I didn't like having to update my own file using a laptop —    (Patient since 2019)

I didn't like having to update my own file using a laptop. A simple "Has anything changed to your profile?" would have been appropriated. On checking out I had to wait 10 minutes standing at the window before someone acknowledged me. The person was helping someone else on the phone and never did acknowledge me. I thought she was rude. Another person had to check me out. "I'll be with you in a minute" would have been appreciated.


StarStarStarStarStar Excellent Visit —    (Patient since 2019)

The staff was friendly and knowledgeable. The exam was thorough. Any questions I had were answered. I would definitely refer anyone to Nova.


StarStarStarStarStar This years visit was pleasant —    (Patient since 2018)

This years visit was pleasant. My eyes were dilated last year and it took 3 days before they were back to normal, this year I didn't have a problem. The doctor dispensed the meds to dilate my eyes this time and not her assistant, which should have occurred last year. Your eyes are a precious gift and should be respected.


StarStarStarStarStar 5 star —    (Patient since 0001)

Great service, comprehensive visit!


StarStarStarStarStar NOVA EXCELLENCE —    (Patient since 2019)

The services for eye care and were excellent and information was quite knowlegeable.


StarStarStarStarStar Everything was great and the doctor did a great job of explaining everything in detail.  —    (Patient since 0001)

Everything was great and the doctor did a great job of explaining everything in detail.


StarStarStarStarStar Everything was great! —    (Patient since 0001)

I wouldn't change a thing - everything and everyone was great! It was a wonderful experience from start to finish.


StarStarStarStarStar Visit was pleasant and informative. —    (Patient since 2018)

Visit was pleasant and informative.


StarStarStarStarStar Very NIce —    (Patient since 0001)

My visit to Dr. White was great.


StarStarStarStarStar I liked everything. the only thing was the eye x-ray (not sure what it was called) but it was new —    (Patient since 2018)

I liked everything. the only thing was the eye x-ray (not sure what it was called) but it was new. I came to find out at the end that my insurance did not cover it. in the future I think it should be mentioned that insurance doesn't cover that cost and in addition to my copay I should be ready to pay for that as well. (I'm not even sure it that part was optional or mandatory to have done


StarStarStarStarStar Interested in knowing the results of the last scan that was done. —    (Patient since 0001)

Interested in knowing the results of the last scan that was done.


StarStarStarStarStar Eye Examination + Bifocal Glasses —    (Patient since 2018)

The prescription for the bifocals is excellent. Hopefully, the prescription for the computer glasses is as good. The bifocal alignment is right on target (no conspicuous line visible); Nathan knows how to fit and adjust glasses and understands his business!


StarNo StarNo StarNo StarNo Star I explained everything under number 5. —    (Patient since 0001)

I explained everything under number 5.


StarStarStarStarNo Star I had an issue when I checked out with my co-pay and the lady checking me out wasn't at all... —    (Patient since 0001)

I had an issue when I checked out with my co-pay and the lady checking me out wasn't at all interested on double checking if I truly needed to pay it.


StarStarStarStarStar Excellent doctor. Dr. White really cared about my eye issues. Personable —    (Patient since 2019)

Excellent doctor. Dr. White really cared about my eye issues. Personable. Took the time to answer my many questions. Offered several helpful suggestions for dealing with my eye dryness. Also, several personable staff members.


StarStarStarStarStar Everything is great, as is. Wouldn't change a thing! —    (Patient since 2018)

Everything is great, as is. Wouldn't change a thing!


StarStarStarNo StarNo Star I mentioned Lasik in the next year to replace my contacts and was offered a night time contact. .  —    (Patient since 0001)

I mentioned Lasik in the next year to replace my contacts and was offered a night time contact. . . Didn't make much sense to me.


StarStarStarStarStar Love coming to see Dr. Busch. He is always so kind and gentle when completing his exams —    (Patient since 0001)

Love coming to see Dr. Busch. He is always so kind and gentle when completing his exams. Very professional. Thank you.


StarNo StarNo StarNo StarNo Star I'm more confused after the visit than I was before —    (Patient since 0001)

I'm more confused after the visit than I was before. The staff also made me feel uncomfortable when I asked for a copy of my prescription, it was very strange! I was hoping for a printout of what the dr said was wrong with my eyes because I wasn't able to explain it to my husband when he picked me up. I am just disappointed and expected more from an expensive specialist I suppose.


StarStarStarStarStar 5 stars —    (Patient since 0001)

I was happy with getting a same day appointment when I called. Everyone was friendly . Still waiting to find out my next step.


StarStarStarNo StarNo Star It would be VERY helpful to tell patients before they have services what the cost is, for example... —    (Patient since 2019)

It would be VERY helpful to tell patients before they have services what the cost is, for example contact lens examine and the scan of your eye costs. I thought the scan was cover under my insurance and it was not. The care I received was excellent.


StarStarStarNo StarNo Star mixed feelings —    (Patient since 0001)

The place was beautiful and everyone was very professional. Perhaps too professional. I felt like the employees were feeling very stifled and scared to relax and enjoy their job. This came across to me, your patient, and made me uncomfortable. And that reason alone would make me not want to return. The medical side was excellent and I understood what was going on with my eyes and my prescription choices. I also had quite a shock when it was time to check out. I was thinking my bill should be $10.00 and it was $149.00! The contact part was not explained to me and a poor explanation was given to me at check out. (It was later explained by another employee and I am comfortable with what the additional costs cover)Had I not spoken with someone else, again I probably would not return.


StarStarStarStarStar My visit was good. Can't think of anything to change.  —    (Patient since 2018)

My visit was good. Can't think of anything to change.


StarStarStarStarStar I have been very pleased with the service that I have received. The staff is very knowledgable. —    (Patient since 2019)

I have been very pleased with the service that I have received. The staff is very knowledgeable.


StarStarStarStarStar Friendly staff, very undersra —    (Patient since 0001)

Friendly staff, very undersra


StarStarStarStarStar Great atmosphere —    (Patient since 2019)

Efficient, polite and friendly service.


StarStarStarStarNo Star I would love to see patients given their prescription out right and the end of the appointment,... —    (Patient since 0001)

I would love to see patients given their prescription out right and the end of the appointment, and a discussion about what they are looking to spend--and if possible, a wider range of price options. I was very happy with the exam--but shellshocked by the glasses part of it!


StarStarStarStarStar  —    (Patient since 2019)

Great Doctor and staff. Felt very informed and taken care of during visit.


StarStarStarStarStar The receptionist was busy doing something else and was distracted during arrival and check-in. —    (Patient since 2018)

The receptionist was busy doing something else and was distracted during arrival and check-in.


StarStarStarStarStar Everyone was very, very friendly, well trained, professional and knowledgeable.  —    (Patient since 0001)

Everyone was very, very friendly, well trained, professional and knowledgeable. Extremely thorough eye examination.


StarStarStarStarStar First visit —    (Patient since 2019)

This my first visit to Nova Vision for myself. I choose this office because my two grandsons are patients of Dr. Busch and I was impressed with his patience and care of the boys.


StarStarStarStarStar need help accessing the portal —    (Patient since 0001)

need help accessing the portal


StarStarStarStarStar Overall, great and thorough eye exam. Never feel rushed. Dr. White does a great job —    (Patient since 2019)

Overall, great and thorough eye exam. Never feel rushed. Dr. White does a great job. Only need to make extra costs for retinal photos more clear prior to taking them. It was not clear there was an additional charge until after the appointment.


StarStarStarStarNo Star Nice facility, professional staff and very convenient for location and hours. —    (Patient since 2019)

Nice facility, professional staff and very convenient for location and hours.


StarStarStarStarStar Everyone was very friendly and helpful —    (Patient since 0001)

Everyone was very friendly and helpful


StarStarStarStarStar I am very happy with the level of service I was provided at my visit! Everyone was very well... —    (Patient since 0001)

I am very happy with the level of service I was provided at my visit! Everyone was very well educated and Dr. Busch was amazing! He made me feel very comfortable and made the visit fantastic! I will definitely continue to come back. This was my first visit and I'm a very happy patient! :)


StarNo StarNo StarNo StarNo Star I loved my overall visit with the Doctor but..... —    (Patient since 0001)

I loved my overall visit with the receptionists and Doctor Montecalvo was amazing! I unfortunately had a bad experience when trying to determine my insurance discounts and picking out glasses with one gentleman who was assigned to me. He was very rude and did not listen when I told him that I did have VSP but that you had to look it up differently. I understand that I had a discount plan after speaking with my comp but I was in the system if he would have just looked it up by how I was saying it. I just felt like he ruined my whole experience as a new customer and even after that fact, I went ahead and spent over $400 on glasses but it was with another lady who came out and tried to assist me as she was very nice. I will not come back to this practice again if I can expect this kind of rude treatment from someone who is supposed to help me find glasses that works best for me, not make me feel like a two year old by talking down to me or treat me like I cant afford a pair of glasses.


Reply

I am sorry that you felt the gentleman was unhelpful or rude. I spoke with him and he did not realize that you were feeling frustrated. He stated he was looking your insurance up they way you requested and it was still ultimately the same information you ended the appointment with. We discussed letting the patient fully explain what they are thinking, explaining or wanting without interrupting and then verifying what we understand you to be saying at the end. I hope that helps in future interactions with patients. Again I am sorry for your disappointment but I hope you will give us another chance to show you that we can improve based on customer feedback. Thank you for taking the time to fill out our survey.

StarStarStarStarStar Everyone was very professional and caring. Dr. White explained everything really well —    (Patient since 0001)

Everyone was very professional and caring. Dr. White explained everything really well. I had a great visit, thanks!


StarStarStarStarStar Everyone who worked with me.....three girls and Dr White, couldn't have been nicer.  —    (Patient since 2019)

Everyone who worked with me.....three girls and Dr White, couldn't have been nicer.


StarStarStarStarStar I questioned my bill to find out that I was being charged an additional $50 for a special kind of... —    (Patient since 0001)

I questioned my bill to find out that I was being charged an additional $50 for a special kind of lens I didn't want. The advisor didn't seem happy to assist me in getting a different lens. I was also told that the doctor advised me to have this special $50 lens, but he said nothing about it. I settled for an additional $20 fee, but only because I didn't want to deal with the advisor anymore. I believe there were lenses that did not cost extra, but I was not given that option. In addition, the lady at checkout was incredibly rude, acting very unpleasantly when I was confused about how the sunglasses worked. The price of my glasses was jacked up to begin with, and the cost of the exam before insurance was ridiculous. I could go to Pearle Vision for $68 and have a much wider array of glasses. My doctor was incredibly nice, as was my pre-tester. They are the only reasons I might return next year.


StarStarStarStarStar Everyone was very nice and very courtesous. They were also all dressed professionally —    (Patient since 0001)

Everyone was very nice and very courtesous. They were also all dressed professionally. The appearance of the office was very clean and made me feel very comfortable.


StarStarStarStarStar It was a good visit, very thorough. Thanks. —    (Patient since 2019)

It was a good visit, very thorough. Thanks.


StarStarStarStarStar I have recommended 3 people who have all made appointments and just this morning another Coworker —    (Patient since 2019)

I have recommended 3 people who have all made appointments and just this morning another Coworker. All have been extremely pleased.


StarStarStarStarStar Dr. White is an excellent doctor with an obvious and extensive knowledge of her field —    (Patient since 2019)

Dr. White is an excellent doctor with an obvious and extensive knowledge of her field. She is also very approachable and explains everything thoroughly.


StarStarStarStarStar I was very happy with everything.  —    (Patient since 0001)

I was very happy with everything.


StarStarStarStarStar This was our first visit to Nova Vision, and I was impressed with everyone from the time we walked... —    (Patient since 0001)

This was our first visit to Nova Vision, and I was impressed with everyone from the time we walked in until the time we left. I appreciated Dr. Busch being very thorough and taking his time with both myself and my son. He wasn't interested in just rushing us through to get to the next patient.


StarStarStarStarStar Excellence  —    (Patient since 0001)

I was completely impressed with every aspect of our visit.


StarStarStarStarStar they have not called to let me know my glasses are in. 4 weeks later —    (Patient since 0001)

they have not called to let me know my glasses are in. 4 weeks later


StarStarStarStarStar Eye exam was great —    (Patient since 0001)

Eye exam was great. Did not like assumption I would buy glasses there, nor my experience with buying glasses. Not happy with Hoya lenses. Misinformed on quality of lenses, transitions, they did not know how to fit my frames.


StarStarStarStarStar Great experience, everyone was very helpful, will definitely recommend everyone I know to come... —    (Patient since 0001)

Great experience, everyone was very helpful, will definitely recommend everyone I know to come and use you.


StarStarStarStarStar Top notch visit with great care —    (Patient since 2019)

Top notch visit with great care. Having me to fill out postcard for next visit is a step down from everything else and looks bad.


StarStarStarStarStar Excellent service and professional staff. Wouldn't change a thing.  —    (Patient since 0001)

Excellent service and professional staff. Wouldn't change a thing.


StarStarStarStarStar I just want to thank you for being so friendly and professional - everyone from the front line to... —    (Patient since 2019)

I just want to thank you for being so friendly and professional - everyone from the front line to the doctor was respectful and courteous.


StarStarStarStarStar We had a great experience yesterday! I will be referring friends and patients from my ECF!  —    (Patient since 2019)

We had a great experience yesterday! I will be referring friends and patients from my ECF!


StarStarStarStarStar Much improved from a year ago. Thank you. —    (Patient since 0001)

Much improved from a year ago. Thank you.


StarStarStarStarStar I found frames and ordered, however your frame selection for Men is limited. —    (Patient since 2019)

I found frames and ordered, however your frame selection for Men is limited.


StarStarStarStarStar Betty helped me pick out glasses and she was great.  —    (Patient since 2019)

Betty helped me pick out glasses and she was great.


StarStarStarStarStar appreciate dr monteclavo  —    (Patient since 0001)

Appreciate dr montecalvo through exam, including time to explain findings & answer all my questions.


StarStarStarStarStar Very satisfied!  —    (Patient since 2018)

We first came to Nova Vision Care about 2 years ago and my daughter even completed the Vision Therapy. Everyone in the office has been absolutely wonderful each and every visit. Won't take my family any where else!


StarStarStarStarStar I loved the service I received from the staff. Everyone was professional and courteous — 

I loved the service I received from the staff. Everyone was professional and courteous. I did feel pressured to purchase glasses as opposed to contacts but I understand that there may be other underlying reasons that is. This was my first visit with Dr White and she was fantastic. She explained to me every step of the way what to do /expect and eased my anxiety about my exam.


StarStarStarStarStar Visit was good and I felt my exam was thorough. —    (Patient since 2019)

Visit was good and I felt my exam was thorough.


StarStarStarStarStar Excellent eye exam —    (Patient since 0001)

The doctor was very thorough and helped me understand my daughters vision issues and needs going forward I would highly recommend her to anyone needing vision care


StarStarStarStarStar Everyone smiling, friendly, seemed to genuinely want to help. Very efficient, timely —    (Patient since 2019)

Everyone smiling, friendly, seemed to genuinely want to help. Very efficient, timely. Answered all my questions. I'm doing this survey after I received my glasses. The doctor and optician both said that wearing glasses would be a challenge and require a significant adjustment, but I thought that meant learning to look through the correct part of the progressive lens. I had no idea I would have a fun house mirror experience when I put on the glasses. Side to side movement caused waving, and depth perception was dramatically affected. Went back the next day and the optician made adjustments that helped. It would be a good idea to tell customers to plan 10-15 minutes when they pick up glasses, see if any adjustments should be made. I put them on, said "wow this can't be right" and was told it would take time to get used to it. My fuzzy vision was definitely cleared up, but there is a trade off.


StarStarStarStarStar Very professional and friendly. —    (Patient since 0001)

Very professional and friendly.


StarStarStarStarStar Visit —    (Patient since 2020)

I was very pleased with my visit and if I can I will come here fro my routine visits.


StarStarStarStarStar I feel very comfortable and well informed with Dr. White —    (Patient since 0001)

I feel very comfortable and well informed with Dr. White. The rest of the staff were also excellent!


StarStarStarStarStar Only thing that was mildly annoying is that the eye-picture equipment did not seem to be working... —    (Patient since 2020)

Only thing that was mildly annoying is that the eye-picture equipment did not seem to be working correctly or the operator did not know how to work it. Everything else was very positive!


StarStarStarStarNo Star I was not given the name of eye wash and eye drops that I should use —    (Patient since 2019)

I was not given the name of eye wash and eye drops that I should use. Had to ask tech for it after checking out. He was able to get the information and gave opportunity to purchase but $69.00 for both was to expensive.


StarStarStarStarStar Friendly staff. I did not have to wait very long to be seen. Thank you.  —    (Patient since 0001)

Friendly staff. I did not have to wait very long to be seen. Thank you.


StarStarStarStarStar Perfect vision centre —    (Patient since 0001)

I think Every thing is perfect.


StarStarStarStarStar I would not change anything. The appointment was convient —    (Patient since 2020)

I would not change anything. The appointment was convient. The staff was pleasant and knowledgeable.


StarStarStarStarStar Examination very thorough & professional,helped me fix a problem with my old glasses. Thanks —    (Patient since 2018)

Examination very thorough & professional,helped me fix a problem with my old glasses. Thanks


StarStarStarStarStar I was very pleased with all aspects of my appt.  —    (Patient since 2018)

I was very pleased with all aspects of my appt.


StarStarStarStarStar Excellent service from all involved —    (Patient since 2018)

Excellent service from all involved. Office personnel were friendly and extremely helpful in assisting both Linda and I.Dr.White is thorough and displays empathy.She always takes the time to make sure you understand.She always I extremely attentive.


StarStarStarStarStar Dr. White and her staff are very friendly and professional. Thanks for the excellent service. —    (Patient since 0001)

Dr. White and her staff are very friendly and professional. Thanks for the excellent service.


StarStarStarStarStar Barb Baker —    (Patient since 2019)

I was impressed by the friendly manner of all who work there.


StarStarStarStarStar I will be better able to rate my visit when my new glasses arrive —    (Patient since 2019)

I will be better able to rate my visit when my new glasses arrive. That will be the proof of the pudding. Dr. Busch and the other staff who evaluated my vision are all excellent.


StarStarStarStarStar I can't think of a thing. I left the office talking about how much I like Dr. White —    (Patient since 2019)

I can't think of a thing. I left the office talking about how much I like Dr. White. Staff is friendly and effective also.


StarStarStarStarStar Fantastic vision care... —    (Patient since 2019)

Dr. Busch is absolutely fantastic. I've been seeing him for 14 years and I couldn't be happier with my vision care. I have very poor vision and Dr. Busch really understands what I need and is willing to consider all options to try to make my eyesight and eye comfort better. He's extremely patient and calm and I'm very confident in his ability to diagnose any concerns I have about my rather complicated eyes.


StarStarStarStarStar No My service was excellent. Really liked Dr. White. Thank you so much!  —    (Patient since 0001)

No My service was excellent. Really liked Dr. White. Thank you so much!


StarStarStarStarStar Great vision assessments and explanations of procedures. THANK YOU! —    (Patient since 0001)

Great vision assessments and explanations of procedures. THANK YOU!


StarStarStarStarStar I never cared about any vision care center before, but I'm glad to have a place where I can come... —    (Patient since 0001)

I never cared about any vision care center before, but I'm glad to have a place where I can come back every year!


StarStarStarNo StarNo Star I can not see well either at distance or when reading and I have no idea why —    (Patient since 2019)

I can not see well either at distance or when reading and I have no idea why. I was also advised that the new prescription would not help.


StarStarStarNo StarNo Star Need to be prompted to do online registration in advance of appointment —    (Patient since 2019)

Need to be prompted to do online registration in advance of appointment. Spent 30 minutes while waiting to figure out how to use computer tablet and complete the process


StarStarStarStarStar Great service, no opportunity for improvement.  —    (Patient since 2019)

Great service, no opportunity for improvement.


StarStarStarStarStar You provide superior vision care! Dr. B is very personable and does a very thorough exam —    (Patient since 2019)

You provide superior vision care! Dr. B is very personable and does a very thorough exam. I also can't say enough about how Kim has helped me over the years. He is so patient and helpful with choosing frames and lenses!!


StarStarStarStarStar Really fast and efficient. Perfect for lunch hour appointment! —    (Patient since 2019)

Really fast and efficient. Perfect for lunch hour appointment!


StarStarStarStarStar The staff is so friendly and courteous —    (Patient since 0001)

The staff is so friendly and courteous. The young woman, Betty, who helped me pick out my frames was especially helpful. Not only was she excellent at her job, she was very helpful in explaining all the costs of my visit, was knowledgeable about the companies that you carry in eye ware but, she was a very pleasant and person to work with.


StarStarStarStarStar My eye drops percriptions had run out Had 5 refills left, but no good after Dec. 1 2014  —    (Patient since 0001)

My eye drops percriptions had run out Had 5 refills left, but no good after Dec. 1 2014


StarStarStarStarStar Ok, call me picky but those waiting room chairs are noisy and uncomfortable. —    (Patient since 2018)

Ok, call me picky but those waiting room chairs are noisy and uncomfortable.


StarStarStarStarStar Dr. White and all the staff I interacted with were very friendly and helpful. Dr —    (Patient since 0001)

Dr. White and all the staff I interacted with were very friendly and helpful. Dr. White was very good at explaining my situation.


StarStarStarStarStar Dr. White is the greatest —    (Patient since 2019)

Dr. White is the greatest. She is very competent and always interested in helping me understand my optical status and improving it. I would highly recommend Dr. White. Rob Freund


StarStarStarStarStar I have always been happy with my care at Nova Vision —    (Patient since 0001)

I have always been happy with my care at Nova Vision. I actually recommended your office to a friend.


StarStarStarStarStar I did not know UPFRONT that you did not accept my insurance I was partway through my exam before... — 

I did not know UPFRONT that you did not accept my insurance I was partway through my exam before someone came in and told me- already had my eyes dialated. I completed all my initial forms on line and someone should have known and called me.


StarStarStarStarStar Lisa Ackerman —    (Patient since 0001)

Lindsey Ackerman, patient


StarStarStarStarStar As a long-time patient of Dr —    (Patient since 0001)

As a long-time patient of Dr. Busch's, I continue to be very satisfied with the optical care I receive at his office. The staff members are always polite, efficient, & professional.


StarStarStarStarStar Office Visit —    (Patient since 2019)

Totally satisfied with office staff, and Dr. Bush's professional and courteous demeanor.


StarStarStarStarStar Excellent service! Everyone had a smile on their face and were extremely polite! —    (Patient since 0001)

Excellent service! Everyone had a smile on their face and were extremely polite!


StarStarStarStarStar You are unrivled in the quality of your services. —    (Patient since 2018)

You are unrivled in the quality of your services.


StarStarStarStarStar All was well done in your office  —    (Patient since 2018)

All was well done in your office


StarStarStarStarStar I did not see where any changes were needed. —    (Patient since 2018)

I did not see where any changes were needed.


StarStarStarStarStar Always a wonderful appointment —    (Patient since 2019)

Always a wonderful appointment


StarStarStarStarStar Excellent service! —    (Patient since 2019)

Dr. White is always pleasant and explains everything in terms I can understand. She always takes time to answer all my questions.


StarStarStarStarStar Vision therapy is not evidenced based  —    (Patient since 0001)

As a pediatrician I am concerned about the continued promotion of this "vision therapy" that is not evidenced based and not approved by the AAP or the American Assocuation of Opthalmology. As a parent I am not impressed with the money making goal this office clearly has!!


StarStarStarStarStar Great Service —    (Patient since 2019)

everyone is so friendly, wait times are minimal and the office is very clean and organized


StarStarStarStarStar I was very pleased with all aspects of my visit. The Dr. was friendly and very informative. —    (Patient since 0001)

I was very pleased with all aspects of my visit. The Dr. was friendly and very informative.


StarStarStarStarStar Dr White is so very kind and patient. Everyone in office does excellent job.  —    (Patient since 0001)

Dr White is so very kind and patient. Everyone in office does excellent job.


StarStarStarStarStar Great Office —    (Patient since 0001)

I loved the service that I received. Dr. White was great.


StarStarStarStarStar Thank You! We appreciated Dr. White's extensive knowledge base —    (Patient since 2019)

Thank You! We appreciated Dr. White's extensive knowledge base and taking the time to share her findings with us.


StarStarStarStarStar I cannot use the new glasses while using the computer —    (Patient since 0001)

I cannot use the new glasses while using the computer. I'll address that after seeing the ophthalmologist Dr. White referred for me.


StarStarStarStarStar Linda Brucken —    (Patient since 0001)

Very professional. Thank you!


StarStarStarStarStar Nothing, thanks, see you next year.  —    (Patient since 2020)

Nothing, thanks, see you next year.


StarStarStarStarStar Dr. Busch is great! —    (Patient since 2018)

I really like Dr. Gary Busch, and the time he takes with the exam and an explanation of my vision issues. I have recommended Dr. Busch to others.


StarStarStarStarNo Star Appt. feedback —    (Patient since 2018)

The person doing testing part of exam did not seem to know what forms were for that I was asked to sign. "Just sign them, but I don't really know what they are for, some insurance thing." That didn't make me feel very comfortable. I wish I had the option to fill out insurance info on line. appt. was confirmed with my husband on the phone, I was not given option to fill out forms before office appt.


StarStarStarStarStar I thought that Dr Busch was very thorough —    (Patient since 2019)

I thought that Dr Busch was very thorough. I also appreciated that he told me what he was about to do and why before each procedure. I liked that he had someone taking notes as well.


StarStarStarStarStar not sure about the $25 charge for contact evaluation? Is this something new? Dr —    (Patient since 2018)

not sure about the $25 charge for contact evaluation? Is this something new? Dr. Busch asked me if I was still doing okay with them and I said so so and that was it. Was that the evaluation?


StarStarStarStarStar It was a great experience —    (Patient since 0001)

It was a great experience. I especially enjoyed how nicely our insurance benefits were explained to us.


StarStarStarStarStar Written report —    (Patient since 2019)

It would be helpful to have a written diagnosis based on the current assessment for my records and to share with my family physician. Marge Mott


StarStarStarStarStar Excellent Service —    (Patient since 2019)

Thank you for the excellent service. I thought the staff was very friendly and did an excellent job of taking care of my examination.


StarNo StarNo StarNo StarNo Star Patients time also valuable and needs to be respected  —    (Patient since 0001)

This is nothing new. Waited 20 minutes to be placed in Dr room. Was told there were no rooms available. In middle of exam Dr said she'd leave after eye drops were put in for a minute. Took over 15 minutes to return. A simple eye examination became a 1.5 hour appointment ordeal.


StarStarStarStarStar I was struck by the fact that the technicians and reception staff were in street clothes and not... —    (Patient since 0001)

I was struck by the fact that the technicians and reception staff were in street clothes and not in uniform. However, I received professional and efficient care.


StarStarStarStarStar A Satisfactory Visit —    (Patient since 2018)

Satisfied with my visit, it's so convenient to my home


StarStarStarStarStar A lot of test and no one told me what they were doing —    (Patient since 2018)

A lot of test and no one told me what they were doing. The two assistants talk to each other but not me. Amanda was very helpful. The doctor was excellent


StarStarStarStarNo Star Good experience —    (Patient since 2018)

Dr White and all the staff were very attentive and patient with all of us. We will definitely be back.


StarStarStarStarStar Nothing other than your price on your Glasses not even the Lenses because they are covered by my... —    (Patient since 2018)

Nothing other than your price on your Glasses not even the Lenses because they are covered by my Insurance is outrageous.. The people were Geat & so was the staff!!!


StarStarStarStarStar My visit was awesome, have never had a more thorough and in depth eye exam.. —    (Patient since 0001)

My visit was awesome, have never had a more thorough and in depth eye exam...very impressed!!! On the other hand the young man trying to help me with my selection of glasses...needs to be more confident in the ways to communicate what insurance pays and prices of frames. :)


StarStarStarStarStar Visits  —    (Patient since 0001)

I have been going to Nova Vision Care since I was very little and I think what you are doing is great. Going online was a great idea. I honestly can't think of anything to suggest other than keep doing what you are doing.


StarStarStarStarStar vision care —    (Patient since 2019)

Would never want to have anyone else take care of our family vision needs. Thank you Dr Busch.


StarStarStarStarStar Mandy helped me select my frames and place my order. She was very knowledgable and professional —    (Patient since 0001)

Mandy helped me select my frames and place my order. She was very knowledgable and professional. Thanks.


StarStarStarStarStar I have been with Dr. Busch for over 30 years! Always stellar!  —    (Patient since 2018)

I have been with Dr. Busch for over 30 years! Always stellar!


StarStarStarStarStar This was my first appointment with Dr —    (Patient since 2020)

This was my first appointment with Dr. White, and it was great! She explained everything thoroughly and it was very nice to meet her. Thanks!


StarStarStarStarStar I was really impressed with Dr. White —    (Patient since 2019)

I was really impressed with Dr. White. She is very confident and made me feel confident in the information she gave me. She also made sure I understood what was going on with my vision and went over all the options for my eye care. I felt good about the decisions made and will continue to see Dr. White in the future.


StarStarStarStarStar dr white is wonderful puts you at ease and is very kind and makes things clear when she explains... —    (Patient since 2019)

dr white is wonderful puts you at ease and is very kind and makes things clear when she explains things she is awesome


StarStarStarStarStar My husband had his bill, but I was confused on my bill, I would had liked to have a separate one. —    (Patient since 2019)

My husband had his bill, but I was confused on my bill, I would had liked to have a separate one.


StarStarStarStarStar Amazing Service —    (Patient since 2018)

Friendly, Thorough, Overall one of the best experiences I have had for an eye exam. Dr. White one of the best doctors I have ever met, really nice throughout the exam.


StarStarStarStarStar Being pressured to buy our glasses there was borderline offensive —    (Patient since 0001)

Being pressured to buy our glasses there was borderline offensive. When I stated we would be going somewhere else, the tech was very rude with her reply. We came for a dr, not a sales pitch. We will be switching to a new eye care provider for this reason. We are on a tight bugdet and this approach made us very uncomfortable.


StarStarStarStarStar First impressions were great! —    (Patient since 2019)

I look forward to the doctor writing to my internal medicine doctor on base and requesting a referral for me to return for additional eye testing and eye therapy. I was very impressed with my exam and findings.


StarStarStarStarStar As I age I worry about driving home after eye drops. I liked the new equipment since last visit —    (Patient since 2019)

As I age I worry about driving home after eye drops. I liked the new equipment since last visit. It seemed the tests were not as long.


StarStarStarStarStar Overall our visit was excellent. I had asked for my son Miles' eyes to not be dilated —    (Patient since 0001)

Overall our visit was excellent. I had asked for my son Miles' eyes to not be dilated. There was a miscommunication between the front and the doctor and his eyes were dilated. Dr. Busch was very apologetic and I understand that things happen, but Miles had to miss his first day of soccer camp due to the error.


StarStarNo StarNo StarNo Star computer profile sheet —    (Patient since 2018)

New multi-page computer profile sheet is mind numbing to review and complete. Add just a couple of pages to it and I think you have a product ready to compete with Sominex.


StarStarStarStarStar No negative comments, great service —    (Patient since 2018)

No negative comments, great service


StarStarStarStarNo Star Overall the visit was very good —    (Patient since 2020)

Overall the visit was very good. The process of entering information in the laptop during parts of my exam was not a very good experience.


StarStarStarStarStar Great experience, well organized office with pleasant staff and the doc is clearly excellent in... —    (Patient since 2018)

Great experience, well organized office with pleasant staff and the doc is clearly excellent in her field


StarNo StarNo StarNo StarNo Star Your frames are very high priced. I won't buy them there —    (Patient since 0001)

Your frames are very high priced. I won't buy them there. After working for an optometrist in the past I know the mark-up and your office seems very high.


StarStarStarStarStar My only complaint is that the waiting room smelled bad.  —    (Patient since 0001)

My only complaint is that the waiting room smelled bad.


StarStarStarNo StarNo Star Contact Evaluation Fee —    (Patient since 0001)

I did not understand why I had to pay a contact evaluation fee when I was there to have my eyes checked. I asked what it included that I wouldn't get from a regular eye checkup and was told it was just to see if my eyes were healthy. Is that not the reason I'm there? I did not have this "charged" anywhere else I have gotten my eyes checked.


StarStarStarStarStar Thanks for taking great care of me and my eyes —    (Patient since 2019)

Thanks for taking great care of me and my eyes. I really appreciate you providing such excellent service.


StarStarStarStarStar Absolute perfect experience —    (Patient since 0001)

Absolute perfect experience. Dr. Busch was excellent and thorough and everyone on the staff was friendly, professional and attentive.


StarStarStarStarNo Star Insurance/history discrepancy —    (Patient since 2019)

Why when I update my history and insurance information at home on Nova's website, it isn't correct when I come in for my exam? Just asking...


StarStarStarStarStar Excellent visit —    (Patient since 0001)

I enjoyed my visit. Everyone was very friendly and helpful. I look forward to future visits.


StarStarStarNo StarNo Star Our appointment with the doctor was great--we were THRILLED with the exam and evaluation--but the... —    (Patient since 2019)

Our appointment with the doctor was great--we were THRILLED with the exam and evaluation--but the assistance in the frame selection and ordering department was less than stellar. My young son was impatient after a long eye appointment so to stand around with no guidance about choosing a frame for 15+ minutes was very frustrating. By that time, my son was pretty much done and it was difficult to get him to try on ANY frames. Once we did find a frame (by ourselves) the ordering process was agonizingly long and we had to go to a different person to pay--and she had the personality of a sickly snail. She didn't even make eye contact with me, just stared at her computer and read off what I owed, ran my card, and handed me a receipt--all without looking up to even see if it was a human standing on the other side of her screen. So while the doctor was FANTASTIC her staff was miserable and that alone would give me pause when considering a return visit next year.


StarStarStarStarNo Star Nova —    (Patient since 2018)

Gets you in and out quickly but still makes you feel like you matter, not like you are just another face they see on a a year.


StarStarStarStarStar Great visit —    (Patient since 2019)

We got in quickly and everyone was friendly.


StarStarStarStarStar Survey Review —    (Patient since 0001)

I was very impressed with Dr White and her leel of expertise.


StarStarStarStarStar I feel I am there too long, I live quite close, to be there from 1:45pm- approx —    (Patient since 0001)

I feel I am there too long, I live quite close, to be there from 1:45pm- approx. 4:00pm, is a huge part of my day gone. Perhaps two people taking care of ordering scrpts/frames would be great


StarStarStarStarStar Dr B is great. I found the first part of my appointment to be only OK —    (Patient since 2019)

Dr B is great. I found the first part of my appointment to be only OK. Although polite, the first person that worked with me was not engaging at all, her lack of interest joined with her gum chewing and indifference made me feel like I was at a service station for a car or something.


StarStarStarStarNo Star Even though it is the wave of the future, I was not comfortable having to update my medical info... —    (Patient since 2019)

Even though it is the wave of the future, I was not comfortable having to update my medical info on the laptop as I am not technology savvy at this point. It took me my entire appt. time to complete and submit my info.Having given my consent for 2 tests in which I will be paying extra for I am trying to figure out how Dr. Busch would have known I agreed to the tests. Did he perform the tests on me and am I going to be charged?


StarStarStarStarStar Actually both my sons and I have had really good care there. This time I saw Dr —    (Patient since 0001)

Actually both my sons and I have had really good care there. This time I saw Dr. White and she is very personable and knowledgeable. Everyone else was nice and helpful also.


StarStarStarStarStar I love Nova vision Care! The staff is quite knowledgeable in kerataconus and always makes me feel... —    (Patient since 2019)

I love Nova vision Care! The staff is quite knowledgeable in kerataconus and always makes me feel at ease. KUDOS and keep up the GREAT work!!!


StarStarStarStarStar The only thing was I was supposed to have contacts ordered and when the woman checked me out, she... —    (Patient since 2019)

The only thing was I was supposed to have contacts ordered and when the woman checked me out, she didn't order my contacts. It wasn't till I got home and re-read my receipt that I called back to get them ordered.


StarStarStarStarStar I appreciated knowing everything that was happening, and why the tests were being given —    (Patient since 2018)

I appreciated knowing everything that was happening, and why the tests were being given. My questions were answered and I felt like I was given a thorough exam and am confident that my prescriptions are correct.


StarStarStarStarStar Your waiting room smelled of BO. —    (Patient since 2019)

Your waiting room smelled of BO.


StarStarStarStarStar As usual, I had excellent service from all who were involved with my appointment. —    (Patient since 2019)

As usual, I had excellent service from all who were involved with my appointment.


StarStarStarStarStar Hailey took great care of me last night. She was very professional and knowledgeable —    (Patient since 2019)

Hailey took great care of me last night. She was very professional and knowledgeable. I was very impressed when I found that she has only been there a couple weeks. She's a keeper!!


StarStarStarStarNo Star Five star — 

I am very satisfied with nova vision and the care I receive


StarNo StarNo StarNo StarNo Star The woman at the desk was rude. —    (Patient since 0001)

The woman at the desk was rude.


StarNo StarNo StarNo StarNo Star The desk person was rude. She's rude every time —    (Patient since 2020)

The desk person was rude. She's rude every time. Since she didn't wear a name tag, I cannot tell you she was.


StarStarStarStarStar We were pleased, and had a great experience. Thanks! —    (Patient since 0001)

We were pleased, and had a great experience. Thanks!


StarStarStarStarStar Dr.white is very good with children —    (Patient since 0001)

Dr.white is very good with children. Wish Nova Vision accepted Blue vision for Federal Employee, it would be more convenience and attracted more customers.


StarStarStarStarStar Dr.White is very great, she explained very in-depth and gave useful advice/ options —    (Patient since 0001)

Dr.White is very great, she explained very in-depth and gave useful advice/ options. I wish Nova Vision accepted Blue Vision insurance, it would be more convenience for more customers, will attract more clients who are government employees.


StarStarStarStarStar Eye Doctor —    (Patient since 0001)

Cute doctor and very professional


StarStarStarStarStar It smells bad when you walk in, an odor similar to very strong plastic. —    (Patient since 2019)

It smells bad when you walk in, an odor similar to very strong plastic.


StarStarStarStarStar  —    (Patient since 2018)

Everything went very smoothly. Pace was excellent. Was on the road back home in less than an hour.


StarStarStarStarStar The staff were all very welcoming and kind to us —    (Patient since 0001)

The staff were all very welcoming and kind to us. They worked very hard to ensure my daughter was well taken care of. We look forward to coming back.


StarStarStarStarStar Fully satisfied with eye health care received —    (Patient since 2020)

Fully satisfied with eye health care received


StarStarStarStarStar Filling out the postcard for the next appointment is annoying —    (Patient since 2019)

Filling out the postcard for the next appointment is annoying. Your office is the only that does this.


StarStarStarStarStar Everyone was so kind and helpful and the selection of glasses was wonderful —    (Patient since 2019)

Everyone was so kind and helpful and the selection of glasses was wonderful


StarStarStarStarNo Star My Eye Appointment —    (Patient since 0001)

The staff is very professional and kind. It was a pleasure and I will be back next year.


StarStarStarStarStar Disable automatic text messaging to cell phones —    (Patient since 2019)

Disable automatic text messaging to cell phones. Have text messages as an option when entering patient information.


StarStarStarStarStar Everyone was very professional. Dr. Bush answered all my questions —    (Patient since 2019)

Everyone was very professional. Dr. Bush answered all my questions


StarStarStarStarStar Great —    (Patient since 2018)

Great job! Go every year!


StarStarStarStarStar Nova Vision Care —    (Patient since 2019)

I always enjoy my visit with Dr Busch. It's amazing what can be done with new technology.


StarStarStarStarStar It seems as if the price of the contacts increase every year —    (Patient since 0001)

It seems as if the price of the contacts increase every year. I hope this is the manufacturer cost & not the office charging more.


StarStarStarStarStar The Staff Is Great! —    (Patient since 2018)

The staff is great. Dr. Montecalvo is very thorough. I always feel that I get a complete eye exam and that no stone is left unturned. Thank you.


StarStarStarStarStar Nate was amazing! My son really enjoyed him. Everyone was so professional — 

Nate was amazing! My son really enjoyed him. Everyone was so professional. Best vision office I've ever visited.


StarStarStarStarStar Nova Vision offers great experience —    (Patient since 2018)

I was greeted promptly when I arrived and was presented a NetBook to complete my paperwork. Before I could complete the paperwork I was called back for my eye exam. The office staff and eye doctor were prompt, courteous and professional. Overall, a very good experience. My only quibble would be to have had what my out of pocket expenses would ultimately be, explained to me before the appointment was over. I got bi-focal lenses and had a pretty good vision plan (VSP), but when all was said and done with my exam, lens and frame purchase and a contact exam/fitting I spent almost $140 OoP. Not a lot, but more than I had hoped for. I even passed on no-line bi-focals which would have increased the price by $200. Not Nova's fault, but it would have been nice to know before I was paying at the end. Again, an overall very good experience.


StarStarStarStarStar Visit of 5/14/14 —    (Patient since 0001)

Dr. Montecalvo and Staff were wonderful!


StarStarStarStarStar Everything about the appointment was fantastic, well above expectation —    (Patient since 2018)

Everything about the appointment was fantastic, well above expectation. The area where you pick out frames left a little to be desired. Small selection and the customer service was a little unenthusiastic.


StarStarStarStarStar Survey —    (Patient since 2018)

Very good efficient service. No complaints.


StarStarStarStarStar Wonderful visit —    (Patient since 0001)

Love Dr. MonteCalvo! Looking forward to working with her and getting the help we have been searching for this year for my daughter. Thank you!


StarStarStarStarStar The online appt. reminder came hours before the appt —    (Patient since 2019)

The online appt. reminder came hours before the appt. It would have been more effective for me to get it the day before, as I don't check my personal email when I'm at work. I've also had trouble ordering contacts as the wrong contacts were ordered and you're more expensive than other places where I can order contacts and glasses.


StarStarStarStarStar Great people, Great Selection of Frames, Great Service !!! —    (Patient since 0001)

Could not ask for a better group to serve your vision needs. Been seeing Dr. Busch for years, he is top notch. They take the time to do things right.


StarStarStarStarStar This was our first time at Nova Vision Eye care as my pediatrician recommended we do a free eye... —    (Patient since 0001)

This was our first time at Nova Vision Eye care as my pediatrician recommended we do a free eye exam for wellness checks. We searched online for who offered it in the area and your company popped up. I must say I felt very welcomed, very informed and I felt like Rachel White did a SUPERIOR job as being very kind, kid-friendly, bubbly and informative to both my 9 month old and I. I have already recommended Rachel White to my friends for the Infant See program. What I appreciated the most is that Rachel did not pressure me at all to have my daughter's eyes dialated. I delcined this service as I did not deem it necessaary as her eyes checked well so there was no reason to dilate them despite what the national recommendation is. I greatly appreciated this the most. We will return for our daughter's 2 year appt.


StarStarStarStarStar excellent service  —    (Patient since 2019)

I always feel like I have been taken care of. They leave me with no questions or worries


StarStarStarStarStar Great experience for my 4 year old —    (Patient since 0001)

The staff did a great job with my 4 year old.


StarStarStarStarStar Routine eye exam —    (Patient since 2018)

Dr. White is a great and personable eye doctor.


StarStarStarStarNo Star I had trouble using the laptop for putting in my medical information. —    (Patient since 2019)

I had trouble using the laptop for putting in my medical information.


StarStarStarStarStar Nova Vision —    (Patient since 2019)

Great service for Annual Eye Exams, and Vision Therapy.


StarStarStarStarNo Star Didn't like having to put in all my insurance information myself —    (Patient since 2018)

Didn't like having to put in all my insurance information myself. They basically handed me the computer and said fill it all out.


StarStarStarStarStar survey —    (Patient since 0001)

Didn't get the info I was asking for


StarStarStarStarStar Dr. White was fantastic with my 5yr old son —    (Patient since 0001)

Dr. White was fantastic with my 5yr old son. He felt comfortable at his first eye doctor visit and I am thrilled to find a doctor who is great with kids. We'll be returning with our younger daughter soon!


StarStarStarStarStar Seemed really busy when I was there —    (Patient since 2020)

Seemed really busy when I was there


StarStarStarStarStar I would have liked more information about my son's vision difficulties and things I could begin... —    (Patient since 0001)

I would have liked more information about my son's vision difficulties and things I could begin doing right away to help him, or suggestions for the teacher's to implement in the classroom that could take some of the stress off of him until we begin the vision therapy. I did get some information, but wished there was something more than a general pamphlet to share with his teachers.


StarStarStarStarStar I had to type my information on a laptop —    (Patient since 2019)

I had to type my information on a laptop. If someone my mother's age were to come in, she would not know how to use a laptop.


StarStarStarStarStar Good visit —    (Patient since 2019)

Looking forward to my new glasses.


StarStarStarStarStar I have already referred 3 people. The best and most thorough eye exam I have ever received. —    (Patient since 0001)

I have already referred 3 people. The best and most thorough eye exam I have ever received.


StarStarStarStarStar Friendly and Professional —    (Patient since 2019)

I love the care and level of service I get at Nova Vision. Everyone is friendly and smiling any time I've been there. Dr. White is very attentive and explains each test well. I highly recommend this office!


StarStarStarStarStar 5 stars —    (Patient since 2019)

I have been a patient of Dr. Busch at Nova Vision Center for 20 years. He and the staff are friendly and knowledgeable.


StarStarStarStarStar Nobody Is As Attentive —    (Patient since 2019)

Nobody Is As Attentive. Updating profile on provided wireless laptop? Nobody has that technological edge, or if they do, they don't use it. Kudos.


StarStarStarStarStar My whole visit was WONDERFUL. Dr —    (Patient since 0001)

My whole visit was WONDERFUL. Dr. Busch was FANTASTIC! He was extremely patient, thorough, and very compassionate. I have not had my vision checked in a long time, and was nervous. Your staff put me at ease and were just wonderful. THANK YOU!


StarStarStarStarStar The appointment was way to long —    (Patient since 2019)

The appointment was way to long. Some of the younger people working didn't seem like they knew what they were doing. I felt like just the visit with the Dr. was enough with out all the extra test to bill my insurance company. Also I don't think the price they gave me on my lenses was right either according to the insurance paper I have. NO I don't think I will be back nect year.


StarStarStarStarStar Great Service —    (Patient since 0001)

I have been with this office for a number of years and I have no complaints. They are keeping up with technology with the use of their equipment and their customer service is very good. Would highly recommend them to others.


StarStarStarStarStar people were friendly and warm. it was a pleasant experience. thank you. —    (Patient since 0001)

people were friendly and warm. it was a pleasant experience. thank you.


StarStarStarStarStar eyeglasses are always expensive? no way to make them cheaper? not possible? I suspect it isn't —    (Patient since 2019)

eyeglasses are always expensive? no way to make them cheaper? not possible? I suspect it isn't. My only complaint & it probably can't be fixed.


StarStarStarStarStar Some tests seem repetitive--2 peripheral vision tests, for example —    (Patient since 2019)

Some tests seem repetitive--2 peripheral vision tests, for example. My biggest problem is with how very expensive glasses are, especially the frames and that warranties are only two years.


StarStarStarStarStar Dr. White is wonderful and is always accurate in her assessment of our eye health —    (Patient since 2018)

Dr. White is wonderful and is always accurate in her assessment of our eye health. Great disposition, very thorough, extremely knowledgeable, a real asset to Nova Vision


StarStarStarStarStar well informed —    (Patient since 2019)

Dr. White did an excellent job of explaining my options to me.


StarStarStarStarStar I love Nova Vision, however I would have liked a little customer service helping to locate glasses... —    (Patient since 0001)

I love Nova Vision, however I would have liked a little customer service helping to locate glasses within a budget limit and style instead of left on my own to find for myself. Perhaps it was just due to end of day rush.


StarStarStarStarStar A+ for all —    (Patient since 0001)

. I felt very-welcomed on this my first visit. .. From receptionist, to techs, to Dr, to checkout: everyone was pleasant & understanding of both my vision problem & my "hearing impediment." ...I'd not change anything!


StarStarStarStarStar Excellent Service —    (Patient since 0001)

Everyone was very nice and welcoming. I will be recommending Nova Vision to friends and family.


StarStarStarStarStar Solin eye appointments —    (Patient since 0001)

As usual, every aspect of our appointments were handled with professionalism and warmth. A great combonation. Thank you for caring for us and our eyes.


StarStarStarStarStar Always pleased! —    (Patient since 2019)

My husband and I have been going to Nova Vision Care for years. Dr. Busch provides a very thorough examination.


StarStarStarStarStar Overall very happy with visit and service —    (Patient since 2019)

Overall very happy with visit and service. Only suggestion, send reminder post cards with more advance notice. I received mine the day before my appointment--not much advance notice. I already had it in my calendar, but you'll decrease your cancellation/no-show rate if you give people a little more advance notice. Also, let patients know in advance that they need to update their medical history and can do so PRIOR to their appointment. I wasn't told until I arrived and had no idea that I could have done it from home. Let patients know in their e-mail and text reminder. I wasn't able to finish updating my information until it was time for my appointment and felt pressured to rush. Nothing major, however--think Dr. White is great and have referred many family and friends.


StarStarStarStarStar I would have liked a clear "schedule" or explanation of what would happen during my first visit -... —    (Patient since 2018)

I would have liked a clear "schedule" or explanation of what would happen during my first visit - what happens first, how long it's expected to take, etc.


StarStarStarStarStar Very professional and informative. —    (Patient since 0001)

Very professional and informative.


StarStarStarStarStar The staff was very welcoming and helpful during my appointment —    (Patient since 2019)

The staff was very welcoming and helpful during my appointment. This was my first time going to Nova Vison and I was very pleased.


StarStarStarStarStar Everyone was very helpful and friendly. :)  —    (Patient since 0001)

Everyone was very helpful and friendly. :) I liked the opportunity to complete my paperwork before I came to the appointment.


StarStarStarStarStar Ford Family —    (Patient since 0001)

I think Dr. White is the best! She is great at explaining things and is great with the kids.


StarStarStarStarStar I appreciate the complete eye health testing, up to date equipment/technology, and collaborative... —    (Patient since 2019)

I appreciate the complete eye health testing, up to date equipment/technology, and collaborative efforts to make visits time efficient but effective.


StarStarStarNo StarNo Star At the beginning of the visit I was ask if I wanted a evaluation for Contacts and that there would... —    (Patient since 2020)

At the beginning of the visit I was ask if I wanted a evaluation for Contacts and that there would be an added charge, my reply was no. Even through I ware contacts, I came in looking for a prescription for eye glasses and was still presented with options for contacts, and even told the Dr that I wanted eye glasses, but the push for contacts continued with “you need a choice”. So I ended up paying $86 more dollars, and I’m not really sure what extra was done for this charge, other that I was given a trial pair of contacts, and a followup visit.


StarStarStarStarStar I would like to find out if my current frames can still be used for new prescriptions. —    (Patient since 0001)

I would like to find out if my current frames can still be used for new prescriptions.


StarStarStarStarStar eye exam —    (Patient since 2019)

Eye exam was fine. The services side - frames, lens,etc, is expensive and they do not always seem to know what is going on.


StarStarStarStarStar Visit —    (Patient since 2019)

Was one of the comprehensive exams I've ever had. Everything Dr Montecalvo and her team did kept me informed as to what I could do and what my options were.


StarStarStarStarStar Mrs Virginia Curley —    (Patient since 2019)

No sure what you wanted for review title.


StarStarStarStarStar Dr. White is just wonderful. She is very thorough and patient —    (Patient since 2019)

Dr. White is just wonderful. She is very thorough and patient. The assistant who did the pre-exam work is also very nice. I really appreciate their service.


StarStarStarStarStar This is a wonderful, professional place, I will be returning and telling friends and family about... —    (Patient since 0001)

This is a wonderful, professional place, I will be returning and telling friends and family about it!


StarStarStarStarStar As a new patient, I was extremely pleased with my experience yesterday. Dr —    (Patient since 0001)

As a new patient, I was extremely pleased with my experience yesterday. Dr. White was exceptionally patient and helpful, answering all of my technical and health-related questions. It was nice to see a health practitioner whose focus was on making sure I received optimal care, rather than seeing how quickly I could be broomed out the door. Thanks again!


StarStarStarStarStar Nova — 

Overall very satisfied with my visit


StarStarStarStarStar Very Happy —    (Patient since 0001)

I'm very happy, comfortable with, and confident in Nova.


StarStarStarStarStar Satisfied Customer —    (Patient since 0001)

I was very pleased with the service and selection of frames when visiting Nova Vision Care. The staff was very friendly and helpful.


StarStarStarStarStar My appt was on the 11th and I was told my contacts were discontinued and I would be called the... —    (Patient since 2019)

My appt was on the 11th and I was told my contacts were discontinued and I would be called the next day to tell me if they were still available or if I would have to try to find a new option for contacts and get a trial pair. I have yet to hear from you. Dr. Busch is always very good, but the glasses/ contact side has left me waiting before just like this time.


StarStarStarStarStar I wish all my medical apointments were like the one at Nova Vision Care. —    (Patient since 2018)

I wish all my medical apointments were like the one at Nova Vision Care.


StarStarStarStarStar to have the cost of eye glass option discussed before getting to check out —    (Patient since 0001)

to have the cost of eye glass option discussed before getting to check out


StarNo StarNo StarNo StarNo Star Not happy —    (Patient since 0001)

No tests were explained and I was not satisfied with my overall experience.


StarStarStarStarStar I'm not sure who did the initial assessment for me, but he was very friendly and made me laugh —    (Patient since 2020)

I'm not sure who did the initial assessment for me, but he was very friendly and made me laugh. Made a typical visit more fun :) My only complaint is that for some reason my EyeMed doesn't seem to register in your system. Last year someone had to call Anthem and verify that I was covered and it was never corrected in the system so I'm sure I'll be dealing with that again in a few weeks when I get the bill.


StarStarStarStarStar Service —    (Patient since 0001)

Thank you for your service.


StarStarStarStarStar exam —    (Patient since 2018)

Felt the exam was very good


StarStarStarStarStar I liked that Dr. White took the time to explain things. —    (Patient since 0001)

I liked that Dr. White took the time to explain things.


StarStarStarStarStar Nova vision —    (Patient since 2019)

Staff is very knowledgeable


StarStarStarStarStar Excellent and Friendly Service —    (Patient since 0001)

This office is very friendly and helpful!


StarStarStarStarStar great service!  —    (Patient since 2019)

Everything was quick and explained well.


StarStarStarStarStar everything was okey doke. —    (Patient since 2019)

everything was okey doke.


StarStarStarStarStar Excellent —    (Patient since 2019)

I'm a long time patient of Dr. Montecalvo's and I recommend her highly.


StarStarStarStarNo Star Excellent service and exam. Friendly people. Just a little pricey on the cost of glasses —    (Patient since 0001)

Excellent service and exam. Friendly people. Just a little pricey on the cost of glasses. Need to shop around and compare.


StarStarStarStarStar Amazing —    (Patient since 0001)

Best trip at a Doctor ever!


StarStarStarStarStar Dr. Busch is wonderful —    (Patient since 2014)

Only 2 comments; during the vision testing to door to the room was left open and was quite distracting - lots of activity and chatting between staff & clients in the hallway. The second was the set up to the vision testing room. If they cater to low vision clients, please try and accommodate walkers, wheelchairs, senior citizens a bit better! Dr. Busch was fantastic! Patient, kind, and very honest. The option of completing forms online prior to the appointment was wonderful & I could tell he had read them!


StarStarStarStarStar Dr was very friendly, took plenty of time making sure I understood everything and acted like she... —    (Patient since 0001)

Dr was very friendly, took plenty of time making sure I understood everything and acted like she really cared, I was not just another number.


StarStarStarStarStar My visit was very pleasant and satisfying -- all my questions answered fully. —    (Patient since 2018)

My visit was very pleasant and satisfying -- all my questions answered fully.


StarStarStarStarStar Dr. White was very professional, very thorough, and very knowledgeable —    (Patient since 2019)

Dr. White was very professional, very thorough, and very knowledgeable. She was able to answer all of my questions.


StarStarStarStarStar Everything Was Great! No suggestions for change at this time —    (Patient since 0001)

Everything Was Great! No suggestions for change at this time. This was my first visit and I will be back. State of the art facility with knowledgeable staff.


StarStarStarStarStar Like the online update option. —    (Patient since 2019)

Like the online update option.


StarStarStarStarStar visit —    (Patient since 0001)

Everyone was very nice; Dr. Montecalvo is amazing. I was a little frustrated that being evaluated for contacts was a separate charge from the yearly eye exam. Nearly $200 more than expected.


StarStarStarStarStar Friendly service —    (Patient since 2019)

Very happy with my visit and the knowledge or the Doctor and staff.


StarStarStarStarNo Star I didn't have time to finish input/update on PC and had to carry it around with me filling... —    (Patient since 2019)

I didn't have time to finish input/update on PC and had to carry it around with me filling remaining pieces as I had time.


StarStarStarStarNo Star apt was over 2 hours long- would have been nice to have had an idea on the time it was going to... —    (Patient since 2019)

apt was over 2 hours long- would have been nice to have had an idea on the time it was going to take


StarStarStarStarNo Star I would like you to accept Superior Vision insurance so I can order my lenses through you. —    (Patient since 2020)

I would like you to accept Superior Vision insurance so I can order my lenses through you.


StarStarStarStarNo Star You were all so efficient that I didn't have time to complete my "arrival paperwork" prior to... —    (Patient since 2018)

You were all so efficient that I didn't have time to complete my "arrival paperwork" prior to heading back for the appointment. That's partly a compliment and partly a reflection of the fact that the interface for completing that paperwork on the laptop was not as stable or as user friendly as it could be, which slowed things down. All in all, a very good experience with the appointment, however.


StarStarStarStarNo Star I tried to update my records electronically before my visit but was ubale to do so because the... —    (Patient since 2019)

I tried to update my records electronically before my visit but was ubale to do so because the link did not work for me. So I was given a tablet to do it upon my arrival and I really didn't have time to finish it before they called me back - SO I had to carry it around with me until I got it done. Please make patients aware of thisoption BEFORE the day of their appointment so that hopefully they can complete the process before arriving for their appointment as it would be much more convenient.


StarStarStarStarStar Provost —    (Patient since 2018)

Excellent visit.Thanks, John


StarStarStarStarNo Star This is the second year in a row my appointment was cancelled at the last minute, after having... —    (Patient since 0001)

This is the second year in a row my appointment was cancelled at the last minute, after having scheduled a year in advance. I did not see my regular physician again for the second time, Dr. White. Dr. Bush was wonderful and very friendly. Do I need to switch since my appointment dates for insurance purposes are at the end of the year? Thank you.:)


StarStarStarStarStar The Search is Over —    (Patient since 0001)

Since our long-time optometrist retired a few years ago, my wife and I have been trying different doctors in the Xenia and Beavercreek area. I believe we have finally ended our search!


StarStarStarStarStar Beth, She's a super nice caring lady.She made the appt. fun and easy! —    (Patient since 0001)

Beth, She's a super nice caring lady.She made the appt. fun and easy!


StarStarStarStarStar Annual Eye Exam —    (Patient since 2019)

I feel I get great service when I'm there. Thank you!


StarStarStarStarNo Star I would like to know the exact prescription of my lenses and contacts.  —    (Patient since 0001)

I would like to know the exact prescription of my lenses and contacts.


StarStarStarStarNo Star everything went great and fast from the time I entered until the end when I was looking for... —    (Patient since 0001)

everything went great and fast from the time I entered until the end when I was looking for glasses.Very friendly staff


StarStarStarStarNo Star Twice there were equipment issues —    (Patient since 0001)

Twice there were equipment issues


StarStarStarStarStar Another Great Experience —    (Patient since 2019)

We will continue to bring our son to Nova Vision Care.


StarStarStarStarStar Excellent Eye Care in Dayton. —    (Patient since 2020)

I have been to many optometrists but I find Dr. White & staff to be exceptional. They were great and explained all the options and were able to explain all aspects of my complicated vision situation - what is doable & what limitations I have with respect to my vision.


StarStarStarStarStar Perhaps the best experience in an optometrist's office. Dr —    (Patient since 0001)

Perhaps the best experience in an optometrist's office. Dr. White & staff provided a thorough analysis of my vision situation.


StarStarStarStarNo Star Great visit, love Dr. White! —    (Patient since 0001)

The visit was great, Dr. White is so good with kids. The only thing that made it not a 5 star visit was the desk had problems pulling up all of our vision coverage. Been going there for years with the same insurance but she couldn't pull up the benefit numbers.


StarStarStarStarStar Appointment survey —    (Patient since 2018)

Appointment went very well


StarStarStarStarStar Nova eye care —    (Patient since 2018)

Great care and customer service.


StarStarStarStarStar I had such a positive experience yesterday with Dr. Busch and the Nova team —    (Patient since 2019)

I had such a positive experience yesterday with Dr. Busch and the Nova team. I kept telling my husband how helpful and friendly everyone was. He will be making an appointment soon. Thank you!


StarStarStarStarStar Great. Eye. Care !  —    (Patient since 2019)

I've. Gotten. Great. Eye. Care. ! Very. Outstanding ! I'm. Pleased !


StarStarStarStarNo Star My visit was very thorough. Dr. Busch was very knowledgeable and caring —    (Patient since 0001)

My visit was very thorough. Dr. Busch was very knowledgeable and caring. I just wish glasses didn't cost so much.


StarStarStarStarStar Routine eye check —    (Patient since 0001)

Very thorough exam. All the staff was friendly and explained everything very well. Would recommend this practice to others.


StarStarStarStarStar Always a great experience, very thorough and professional —    (Patient since 2019)

Always a great experience, very thorough and professional. Consider sending forms out as e-mail attachments before appointments. Some forms were filled out after my eyes were dilated.


StarStarStarStarStar everything was fine on my visit —    (Patient since 0001)

everything was fine on my visit


StarStarStarStarStar Dr. Busch was very good at explaining all the options available and was very helpfull. —    (Patient since 0001)

Dr. Busch was very good at explaining all the options available and was very helpfull.


StarStarStarStarStar Everyone friendly from arrival to when I left. —    (Patient since 2018)

Everyone friendly from arrival to when I left.


StarStarStarStarStar I always enjoy my visits. I've been a patient of Dr —    (Patient since 2019)

I always enjoy my visits. I've been a patient of Dr. Montecalvo for years, and she has really helped me a lot. I also went thru Vision Therapy several years ago, and your office has always felt kind of "homey" and comfortable to me ever since. I think it's a great place! Thanks.


StarStarStarStarStar Dr. White —    (Patient since 2019)

Dr. White is one of the few medical professionals I know who does a thorough job and doesn't seem ready to rush out of the room as quickly as possible. I found the same to be true of Dr. Busch, so kudos to Nova Vision Care for creating a great environment.


StarStarStarStarNo Star 1st visit survey —    (Patient since 0001)

thanks for assuring me my eye pain wasn't dangerous at this point. i discovered i most likely had pinched nerve in neck that was contributing to the issue


StarStarStarStarStar Everyone's always so patient with our kids, and we really appreciate that. —    (Patient since 0001)

Everyone's always so patient with our kids, and we really appreciate that.


StarStarStarStarStar Love our doctor. Everyone is so great with our kids, and we really appreciate that. —    (Patient since 2018)

Love our doctor. Everyone is so great with our kids, and we really appreciate that.


StarStarStarStarStar I was very pleased with the extra time everyone spent with me and the assurance that everything... —    (Patient since 2019)

I was very pleased with the extra time everyone spent with me and the assurance that everything was okay.


StarStarStarNo StarNo Star Never told of results from the tests (2) I took before I saw the DR —    (Patient since 0001)

Never told of results from the tests (2) I took before I saw the DR. I had to call the next day to find out, when they could of told me when I was there. Also I was the first appointment at 8:00 and still had to wait 13 minutes to get in.


StarStarStarStarStar Five Star —    (Patient since 0001)

I enjoyed the staff they were really helpful with all my eye care. they made the visit really enjoyable. Dr White was a big help when explaining about my eyes as well as her assitance both has a great personality which gives a warm welcome. I enjoyed my greeting to the office and the staff helping me to find the right glasses for me, in away it was fun.


StarStarStarNo StarNo Star should not HAVE to do this question with a title  —    (Patient since 2019)

should not HAVE to do this question with a title and then a review. Should give an option to give star rating ONLY and not require all of this area be done. The survey as set up removed 2 stars


StarStarStarStarStar Amazing Optometrist —    (Patient since 2018)

I have always loved your office and Dr. Busch. I recommend your office as often as I can.


We've gone to Dr. Busch for many years! —    (Patient since 2020)

We've gone to Dr. Busch for many years!


StarStarStarNo StarNo Star I was in the office for nearly two hours and didn't get to finish with the doctor due to time. —    (Patient since 0001)

I was in the office for nearly two hours and didn't get to finish with the doctor due to time.


StarStarStarStarStar I was very impressed all the way around. I really appreciate the personal service —    (Patient since 0001)

I was very impressed all the way around. I really appreciate the personal service. I will recommend you to all my friends and family. Dr Busch was great!!!


StarStarStarStarStar Everyone was so patient and careful to explain the tests and each step of the process. Dr —    (Patient since 0001)

Everyone was so patient and careful to explain the tests and each step of the process. Dr. White was wonderful! I felt very comfortable with her and free to ask any questions. She was very thorough and made sure I understood my eye health. Also the optical shop was great! The personnel made me feel at ease and were so very helpful with choosing glasses to meet my needs. I have no hesitation in recommending Nova Care to anyone.


StarStarStarStarStar Outstanding! —    (Patient since 2019)

Corey has always received outstanding care from Dr. Monteclavo!


Very professional and through service —    (Patient since 2019)

Very professional and through service


Excellent care and service. Thanks —    (Patient since 0001)

Excellent care and service. Thanks


StarStarStarStarStar Excellent service —    (Patient since 2019)

Great service, clean facility


StarStarStarStarNo Star I had to wait only 5 min in the waiting room before thy called me. —    (Patient since 0001)

I had to wait only 5 min in the waiting room before thy called me.


StarStarNo StarNo StarNo Star The visit took way too long. I should not have to be there for over toe hours. I will nor return  —    (Patient since 0001)

The visit took way too long. I should not have to be there for over toe hours. I will nor return


StarStarStarStarStar Great Customer Service —    (Patient since 2018)

The Nova Vision staff have excellent customer service. I was treated very nicely. The service was provided in a quick and efficient manner. I would definitely recommend this company to anyone who is looking for an eye care specialists.


StarStarStarStarNo Star Title —    (Patient since 0001)

I don't review my doctors; I like them and stay with them, or I don't.


I FEEL THAT EVERYONE DOES A VERY GOOD JOB. PATIENTS ARE MADE TO FEEL VERY COMFORTABLE. THANK YOU —    (Patient since 2018)

I FEEL THAT EVERYONE DOES A VERY GOOD JOB. PATIENTS ARE MADE TO FEEL VERY COMFORTABLE. THANK YOU


StarStarStarStarStar Great visit, as usual! —    (Patient since 2018)

Everyone is professional and attentive, and very personable. Dr. Busch is tremendous!


StarStarStarStarNo Star just had an issue when checking out. —    (Patient since 2019)

just had an issue when checking out..the girl at the desk was not friendly and seemed to question me when I mentioned that I didn't think she calculated my bill correctly, which she didn't. Didn't smile, etc. then found out the next day, that she charged me wrong,,other than that everyone was very nice and I love the doctor!


StarStarStarStarStar It was my best and most thorough eye exam to date. I would not change a thing —    (Patient since 2019)

It was my best and most thorough eye exam to date. I would not change a thing. The entire staff was so helpful and friendly I would recommend Dr. Montecalvo and her staff to anyone seeking eye care.


StarStarStarStarNo Star My eyes were dilated and I was not given sun shades when I left —    (Patient since 2019)

My eyes were dilated and I was not given sun shades when I left. As I was getting out my credit card, the young lady who took my co-pay did say "Let me give you some sun shades", but I thought she was speaking to the man who had just been seated behind me. I didn't realize my eyes were dilated until I pulled onto Indian Ripple and realized that the sun was SOOO bright. Not a deal-breaker, just a note to make sure that those shades are provided every time they are warranted. See you next year!


StarStarStarStarStar The Best of the Best —    (Patient since 2019)

I have been a patient at Nova Vision Care for many years. Dr Montecalvo is my doctor. I have always had the best of care whether it be a routine eye exam or an immediate problem. Thank you to Dr Montecalvo and staff for the excellent care.


Dr White took time to explain my eye situation and answer any questions I had —    (Patient since 2018)

Dr White took time to explain my eye situation and answer any questions I had. She is an excellent teacher and listener. Thank you!


Everyone was very friendly and helpful. —    (Patient since 2018)

Everyone was very friendly and helpful.


StarStarStarStarStar Our experience was great and on the way home discussed how happy we were with the staff and doctor —    (Patient since 2019)

Our experience was great and on the way home discussed how happy we were with the staff and doctor. Everyone was nice and we loved how the staff and doctor took the time to explain the results and options.


StarStarStarStarStar Great office —    (Patient since 2020)

Thorough exam and nice office experience.


StarStarStarNo StarNo Star I was taken back to do my preliminary work within 5 or so minutes —    (Patient since 2019)

I was taken back to do my preliminary work within 5 or so minutes. It was quickly accomplished and I then had to wait 30 minutes to actually see Dr. Busch. I must say that this was unusual but annoying.


StarStarStarStarNo Star my appointment was 10min. late to get started, but Dr. Manocavo made up for it. Thank You! —    (Patient since 2019)

my appointment was 10min. late to get started, but Dr. Manocavo made up for it. Thank You!


StarStarStarStarStar I've been coming a long time & love the service I recieve! —    (Patient since 2019)

I've been coming a long time & love the service I recieve!


StarStarStarStarNo Star Having to self-address an appointment reminder card is tacky at best —    (Patient since 2018)

Having to self-address an appointment reminder card is tacky at best. If you cannot find an automated way to that I would recommend not doing it.


StarStarStarStarStar Everyone was so kind and pleasant to us. Thank you for your excellent service in eyecare. —    (Patient since 0001)

Everyone was so kind and pleasant to us. Thank you for your excellent service in eyecare.


StarStarStarStarStar An excellent facility!!! —    (Patient since 0001)

Our family has been searching for answers to my sons unexplained decline for 2 years. All staff was kind, listened to what we had to say, answered questions, reexplained and have my son and I hope!!! I would highly recommend this facility. They have changed out life!


StarStarStarStarStar Excellent —    (Patient since 2018)

Comprehensive and thorough


StarStarStarStarStar  —    (Patient since 0001)

I always feel thoroughly cared for and my concerns are well addressed. I also appreciate the time that is taken and I never feel like I am being rushed. Thanks for having later hours. I know that is not easy to do, but it is a helpful service. Would recommend your office to anyone! Thank you.


StarStarStarStarStar Dr. Busch is an excellent doctor. 5 STARS —    (Patient since 2019)

Dr. Busch is an excellent doctor. 5 STARS


StarStarStarStarStar Pleased —    (Patient since 2018)

Been a patient for over 20 years, hoping for 20 more.


StarStarStarStarStar Ms —    (Patient since 0001)

willing to answer questions but not write things, please do not force me to do so.


StarStarStarStarStar No need for changes. thank you —    (Patient since 2020)

No need for changes. thank you


StarStarStarStarStar Justification —    (Patient since 2019)

Dr White is at the top of the list of the finest medical professionals with whom I have ever dealt. Absolutely superb in every respect. Thank you.


StarStarStarStarStar Rating Justification —    (Patient since 2019)

Dr White is at the top of the list of the finest medical professionals with whom I've ever dealt. I sincerely appreciate her attention, empathy, and sincerity to me as a patient. Absolutely superb! Thanks


StarStarStarStarNo Star Frustrated with the near 1 hour wait. —    (Patient since 2019)

Frustrated with the near 1 hour wait. Was very close to the same approx 10 days ago when I was in with another family member. Happy with care though. Love Dr. White's chair-side manor.


StarStarStarStarStar Nova Vision Experience —    (Patient since 0001)

I absolutely love this practice! Dr. White is the first doctor that has been able to help me with my dry eyes and contact lens discomfort. The staff is extremely friendly and helpful, the practice is beautiful, and the exam is very thorough. I would absolutely recommend this practice, especially Dr. White!


StarStarStarStarStar Everything is great. Everyone is friendly and professional. —    (Patient since 2018)

Everything is great. Everyone is friendly and professional.


StarStarStarStarNo Star It would have been nice to fill out all of my preliminary paperwork at home or online —    (Patient since 0001)

It would have been nice to fill out all of my preliminary paperwork at home or online. This wasn't a big deal but filling these out on a clipboard in a chair in the waiting room was not very convenient. Dr. Busch was top notch and very very personable. He did a great job of explaining all procedures and the results. He was excellent. AD


StarStarStarStarStar Fantastic! We love Nova--the vision therapy program and follow up care have changed my daughter's... —    (Patient since 2019)

Fantastic! We love Nova--the vision therapy program and follow up care have changed my daughter's vision and life. I can't say enough good things.


StarStarStarStarStar I enjoyed my visit/checkup —    (Patient since 0001)

I enjoyed my visit/checkup. Every single staff member I interacted with was genuine, personable, and professional. I will definitely recommend family and friends to your practice. Thank you for your excellent service!


StarStarStarStarStar I would like to have more frame choices. Some of them are out of fashion. —    (Patient since 0001)

I would like to have more frame choices. Some of them are out of fashion.


StarStarStarStarStar I have no idea what review title means —    (Patient since 2019)

I have no idea what review title means


StarStarStarStarStar Annual Eye Exam —    (Patient since 2018)

Happy with all aspects of this visit


StarStarStarStarStar Dr was great at explaining everything and was extremely nice! —    (Patient since 0001)

Dr was great at explaining everything and was extremely nice!


StarStarStarStarStar I had a great visit at Nova Vision Care. The place was cozy and clean, the staff are nice —    (Patient since 0001)

I had a great visit at Nova Vision Care. The place was cozy and clean, the staff are nice. The Optometrist did a great job with the eye exam. This place is highly recommended.


StarStarStarStarStar Dr. White was very professional and courteous as usual —    (Patient since 0001)

Dr. White was very professional and courteous as usual. Really liked her intern ,she will make a very good doctor.


StarStarStarStarNo Star appt reminder notice —    (Patient since 2018)

You should send out the appt. reminder card sooner since the appt. Date and time is not known until the reminder arrives.


StarStarStarStarStar I really liked Dr White —    (Patient since 0001)

I really liked Dr White. She was very knowledgeable and explained my current eye health to me very clearly and thoroughly. I only wish I was provided with a copy of my eyeglass prescription before I left. Now I need to go back to get my prescription so that I can begin shopping for glasses.


StarStarStarStarNo Star Overall I was very happy with my visit. Dr —    (Patient since 0001)

Overall I was very happy with my visit. Dr. White went over all the options for my exam and other options. Best exam I have had in several years. The only comment as far as changes would be a better selection on frames under $200 range. I did find a pair of frames that I think I will love, but had hoped not to pay as much for the frames. Limited budget and all. Again I was very pleased with the visit. Never rushed in any area and very detailed. Thank You for the experience.


StarStarStarStarNo Star Survey —    (Patient since 2019)

I don't feel that I should have to call to confirm an annual appointment. The reminder from your office or a text with an option of selecting "confirm appointment" would be less hassle.


StarStarStarNo StarNo Star Had to fill out pages of forms again because receptionist forgot to let me know in advance that I... —    (Patient since 0001)

Had to fill out pages of forms again because receptionist forgot to let me know in advance that I need to renew what I had filled out online last year.


StarStarStarStarNo Star Please have old/last prescription order ready for viewing & comparison, when new lenses, coatings,... —    (Patient since 0001)

Please have old/last prescription order ready for viewing & comparison, when new lenses, coatings, etc are being proposed. It is useful to see the particular options last chosen, and their prices and the amount paid by insurance.


StarStarStarStarNo Star Receptionist seemed to not be expecting me. Things were running quite late —    (Patient since 0001)

Receptionist seemed to not be expecting me. Things were running quite late. The staff who screened my vision was great. Of course, Dr. Busch is always super.


StarStarStarStarStar Excellent overall.The people where friendly, caring, professional and thorought. —    (Patient since 0001)

Excellent overall. The people where friendly, caring, professional and thorought.


StarStarStarStarNo Star I really like Dr. White. She's always pleasant, thorough and informative —    (Patient since 2018)

I really like Dr. White. She's always pleasant, thorough and informative. Somehow this time,it seemed there were more patients booked for the same time than the doctors and staff could handle. There may have been half an hour of waiting between the first and second parts of my examination.


StarStarStarStarStar Excellent —    (Patient since 0001)

Wait time was excellent and I was out of there faster than I anticipated.


StarStarStarStarStar Dr. White was very patient with my son —    (Patient since 2018)

Dr. White was very patient with my son. He is very anxious about doctor visits where things can hurt or be uncomfortable. Thanks.


StarStarStarStarStar I actually look forward to my appointments at Nova Vision Care. Dr. White is great. —    (Patient since 2018)

I actually look forward to my appointments at Nova Vision Care. Dr. White is great.


StarStarStarStarStar happy customer —    (Patient since 2019)

Service is great, Dr. White is fantastic at explaining your options and helping you to fully understand your diagnosis. Makes it easy to understand an otherwise difficult issue!


StarStarStarStarStar dr white is wonderful caring and kind and makes you feel relaxed and able to ask questions and... —    (Patient since 2019)

dr white is wonderful caring and kind and makes you feel relaxed and able to ask questions and know she will answer professionally and informatively thanks dr !!!


StarStarStarStarStar Very nice. Thank you so much for your help. —    (Patient since 0001)

Very nice. Thank you so much for your help.


StarStarStarStarStar Been coming here for years. Good service, competent evaluation, and worthy products —    (Patient since 2019)

Been coming here for years. Good service, competent evaluation, and worthy products. Will continue to use this service as long as I am in Dayton.


StarStarStarStarStar Accommodating —    (Patient since 2019)

Everyone was very accommodating because I couldn't get out of my wheelchair for the exam. Thanks for being flexible!


StarStarStarStarNo Star I really do not need 5 phone calls or text messages to remind or make me call back to confirm my... —    (Patient since 2019)

I really do not need 5 phone calls or text messages to remind or make me call back to confirm my appt


StarStarStarStarNo Star Thanks —