North Texas Dental Associates
Dr. James Hillstrom
379
Reviews
I was very impressed with NTDA! My visit was very comfortable, and I left with full understanding of my dental work. Dr Patel was outstanding, precise and thorough!
Nov 29, 2019
Super friendly staff, comfortable and pretty reception area, very clean spaces, and the list of guest amenities keeps you comfy during your visit!
Oct 30, 2019
Brandy was very friendly and did a great job of cleaning my teeth.
Oct 14, 2019
This was the best experience I’ve ever had at a dentist’s office, or any healthcare office for that matter. I wish that all healthcare appointments were this easy, comfortable, and personable. Everyone at this office from staff to dental care providers were kind, friendly, and informative. Not only do they go above and beyond with small luxuries (gifts for new patients, complimentary comforts during your cleaning), but they were transparent with me about cost and scheduling. This really put my mind at ease knowing that I had all the necessary information to make an informed decision about my dental care. I 100% recommend North Texas Dental and Dr. Hillstrom and I will be returning.
Oct 13, 2019
Very professional and thorough, and super nice staff.
Oct 10, 2019
I can't say enough glowing comments about my experience at North Texas Dental Associates. I went in for a cleaning yesterday, and had no pain or discomfort. I have had the Invisalign procedure done last year, and their followup is great. I am moving out of state next week, and am saddened that I can't continue to be a patient there. They also were great with my elderly mother in her wheelchair and on oxygen with her dental care. This is a wonderful group of caring people in the dental office.
Sep 11, 2019
Their attention to detail was excellent, the Hygienist McKayla was outstanding and made my daughter feel very comfortable. The front desk staff were genuine and greeted my daughter by name as soon as she walked in the door. They were thorough, upfront and very transparent. Enjoyed the entire experience.
Sep 3, 2019
Best dental experience ever!! After visiting several dentist for the past 35 years never had I ever experienced such an amazing treatment by a dental office. Their customer service skills are off limits from the receptionists that welcomes you to the office manager, hygienist, and dentist.
Aug 12, 2019
I was extremely nervous when I arrived and in a lot of pain. The staff is so kind and accommodating. I enjoyed my visit and now feel like I have a safe place to go for all my dentistry needs.
Jul 5, 2019
Beautiful, immaculately clean facility that is staffed by true professionals who know how to make your visit comfortable and stress-free. This was my second visit to NTDA and I have never felt that they suggested or encouraged me to have unnecessary treatment. They allow me to make decisions about my care without pressure. I was impressed with the knowledge of the dental hygienist and the dentist who conducted my exam. I will recommend this practice to my friends and family whenever I get a chance.
Jun 24, 2019
The staff is consistently courteous and knowledgeable. I always receive excellent treatment. I highly recommend this dental practice.
Jun 22, 2019
Everyone is so nice! And the blankets are so comfortable!
Jun 8, 2019
I enjoyed the visit, however I was given a consultation suggestion with a Loyt (SP) for an infection and unfortunately the card the desk lady gave me was not the correct information. I also would have liked a copy of the other suggested dental plans to schedule when I am ready to have them done. So I feel like maybe the ladies up front could still use more training. I was given a list of items I would like during my cleaning and the things I checked marked were not offered.
May 28, 2019
I’ve been a patient of Dr. Mulkey since early in 1980, and after his retirement, continued as a patient to Dr Hillstrom, and am thankful, and very happy to be a patient at North Texas Dental Associates. A very wonderful staff all.
May 17, 2019
I had Michelle for my cleaning. This is the second time and she has been very good both times. I would rate her the best of the three I have had over the last couple of years.
May 1, 2019
Friendly staff ! Jody and Susan are both awesome ladies !
Mar 22, 2019
Always friendly and professional. A very well run office. I’ve never waited more than 3-4 minutes to be taken back to my appointment.
Mar 22, 2019
Everyone is always very helpful and patient when I bring my spec. needs son. Dr. Hillstrom does a great job on repairing and keep my teeth well.
Mar 14, 2019
Geat service and great people at the office. Thanks
Dec 30, 2018
The staff are always gracious and welcoming, helpful and knowledgeable as well. I highly recommend this practice.
Dec 20, 2018
My visit this week is what I've expected from a World Class Dentistry...Dr. Hillstrom is as good as it gets....great bed side manor and always feel like I'm the only patient he is working with that day.....my hygienist, Ms. Susan Norton exemplifies a first-class hygienist. Very knowledgeable, professional and personable. My only constructive recommendation is for North Texas Dental Associates to locate a mint flavored polishing polymer. I know my teeth are thoroughly clean when Ms. Norton is finished; however, I never leave with a FRESH feeling in my mouth....just a thought....love you guys....
Dec 19, 2018
Staff are always pleasant and efficient
Dec 10, 2018
In Sept, both my mother and had same day appointments for cleanings. My mother is 83 years old and was very frightened because she had not been to a dentist for years. Her hygienist was Susan and she was very gentle and kept my mother calm. My hygienist was Suzanne ... fantastic! Ddn't feel pain and Susan did a great job cleaning. Special thank you to Dr. Hillstrom for gently reassuring my mom that her natural teeth were in better shape than she thought. That was comforting to her. Also, I appreciate the special program offered for patients who do not have dental coverage (like my mother). For a flat annual fee, my mother gets 2 cleanings; x-rays; and discounts on dental procedures.
Sep 14, 2018
I was not called back until about 15 min after my appt time.then I had to wait another 5-8 min before the doctor cam to ask about my issue. Too long, particularly for a 10:30am appt.
Sep 10, 2018
This was an awesome dental experience. The entire staff was a pleasure to work with. I will definitely recommend them to my friends and family.
Aug 31, 2018
This is the best and nicest dentist office I have ever seen. People are very nice and friendly. Highly recommend it!
Aug 9, 2018
That was the best cleaning I have ever had. My hygienist was perfectly professional and I was completely comfortable the entire time. My family and I have had quite a bit of work done there and we all think Dr. Hillstrom is a great dentist and a really nice person too.
Aug 3, 2018
I do not dread going to the dentist. I brag to my co-workers about how much patients are spoiled at NTDA and no one believed me until they experienced it for themselves!
Jul 27, 2018
I've been seeing Dr Hillstrom since he moved to the area i believe 2009. he's now moved to a new location and im in cedar hill more than an hour's drive. im more than happy to travel the distance! the team he has is all amazing!
May 4, 2018
Reply
Very through and kind!! Above all very patient.
Apr 28, 2018
Dr Hillstrom and his office team are great! The facility is fantastic and the staff is very friendly and efficient with their job. I highly recommend this office for basic cleaning to more extensive dental work. I moved away but still drive over an hour to get here as I value their services.
Apr 16, 2018
Awesome . Everyone is outgoing and helpful. A really relaxed atmosphere.
Apr 14, 2018
You all are wonderful! Was a great appointment....with the atmosphere of being at the spa! I enjoyed my visit! I was told I need a touch up of a filling, which would cost me $62 or $67, but via my financial hardship this year, I do not foresee any time soon or in the future that I can afford to have this filling fixed. But I will always be there for my teeth cleanings & check-up. Thank you all for the great service! Jacqueline Ellis 🐾
Mar 21, 2018
Going to the dentist is always super stressful for me. I've had bad experiences one after the other, but I can finally say that Dr. Hillstrom and his team at North Texas Dental Associates have turned the bad experiences upside down. They offer a list of complimentary services right when you walk in, and the waiting space is cozy and inviting. My hygienist, Sylvia, was very kind, and was concerned about my wishes and my feelings throughout the whole dental exam. I have had very condescending hygienists and dentists who talked down to me in the past, and have never believed me when I tell them I try very hard to take care of my teeth; but NTDA was wonderful through and through, even when I had a panic attack in the middle of the exam. They made it very personal and were so accommodating. Dr. Hillstrom was very kind and never talked down to me, even when going through areas of concern. I'm so happy with NTDA and their ability to connect with patients on a professional and personal level.
Mar 17, 2018
Friendly staff, beautiful and comfortable office, gentle and informative hygienist and great and appreciated financial options by the check out person.
Mar 8, 2018
I recently moved to the Plano area and visited North Texas advice dental Associates. I have never had as pleasant an experience as i had at NTDA! The staff is phenomenal and Dr. Hillstrom is excellent. He took his time going over my concerns with me and the best possible options for my treatment with the practice. I would HIGHLY recommend this facility to anyone looking for a kind and compassionate Dental Practice.
Mar 1, 2018
Excellent dentist and dental care. All up dated equipment for easier and not pleasant dental visit.
Feb 26, 2018
Very good experience. Everyone was very professional.
Feb 19, 2018
My first visit was excellent. I didn’t have to wait more than 10 minutes, and the staff was VERY kind. My first visit was for a cleaning and I am very satisfied. The staff is very professional. So far I highly recommend this place!
Jan 15, 2018
Could not have been a more pleasant experience under the conditions. everyone try's to be as pleasant as possible.
Jan 11, 2018
Dr. Hillstrom and his staff go out of their way to make you feel comfortable and to answer all of your questions. They do excellent work and I feel as if I have the best dental care possible!
Jan 7, 2018
Was very pleased with my periodontal treatment. Would recommend this dental practice to friends and family.
Dec 13, 2017
Everyone in the office is super nice. They truly go out of their way to make you comfortable and are extremely attentive to your needs.
Nov 16, 2017
Very good service from start to finish.
Oct 30, 2017
I always feel like you truly remember me when I visit your office. You know what I need to feel comfortable.
Oct 26, 2017
Very pleasant experience, everyone is interested in my dental heath. Office is always extra clean and sanitary. Appointment are on time and the extra touches are a nice plus.
Oct 9, 2017
I have been a patient for years and I can honestly say, Dr. Hilstrom and staff always treat me like I am their only patient! In a world where customer service has taken a backseat, it is nice to see a dental practice where it is still a number one objective!
Sep 22, 2017
I like the new choices for pillow, etc. That is a real nice treat to be treated so nicely.
Sep 15, 2017
Such a comfortable setting and the staff are great!! My hygienist, Susie is amazing!
Jul 20, 2017
All aspects of my appointment were excellent.
Jun 8, 2017
Wonderful!!! The staff are great
May 6, 2017
E Ramos, enjoyable trip to the dentist.
Apr 10, 2017
Had a great visit to the office. Loved both my hygienist and Dr. Hillstrom. Facility was beautiful and very comfortable.
Apr 10, 2017
I was running late, had many challenges finding the new office, and was very stressed. But when I finally arrived, everyone in the office was very pleasant and calming which quickly changed my attitude. My appointment was finished quickly and I was on my way back to work in about 30 minutes! I was very impressed and I absolutely LOVE the new office. Many of my challenges finding the new office were because of my Iphone directions. They were all messed up and tried to take me to someone's house.
Apr 7, 2017
Dentist for a lifetime! I've been going to Dr Hillstrom for over 7 years! He and his staff always make me feel like a part of their family with their caring demeanor and no nonsense approach to dentistry. Up to date technology and office environment makes for the most comfortable visits possible. Love the comfort options and most of all TV's on the ceiling!
Mar 27, 2017
I've been seeing Dr. Hillstrom (Jimmy) and now Dr. "Bart" since they started in Plano. Although I'm the rate person who loves to go to the dentist I know that many people are not. This team is truly amazing. they've created a very comfortable, extremely high technologically advanced environment and have a personal approach to spending plenty of time with all the patients making the best decisions WITH the patient not for the patient. They ensure their team of hygienist staff are of the highest quality and still maintain a fun cheerful atmosphere. I'm moving to Cedar Hill and now live in the Colony but will continue to drive anywhere they because this team is truly worth the effort! Smile you only get one set of teeth! Unless they give you new ones :)
Mar 27, 2017
Excellent service. Respectful and kind. Beautiful office.
Mar 23, 2017
Wasn't happy with the cleaning I got last week. Emailed NTDA today. Was in at noon getting a complimentary cleaning. Very pleased with today's cleaning
Mar 21, 2017
My 10 year old Daughter loves coming to North Texas Dental Associates. She loves that she can watch a movie to distract her while getting her teeth cleaned. She loves the options of a pillow, blanket, light blocking glasses, lip balm, etc. to have during the appointment. She really feels more at ease.
Mar 20, 2017
North Texas Dental Associates are a world-class organization and will exceed every expectation a patient would have during a scheduled appointment. Recommend dr. Hillstrom and his associates for your dental needs.
Mar 19, 2017
The dentists, assistants, hygienists and all staff are professional, caring, courteous, and focused on providing care and concern for each patient as an individual. Facilities are comfortable, tasteful, quiet, convenient, and very accessible. Definitely a #1 choice in Plano and surrounding areas.
Mar 17, 2017
Julie, who answered my early morning call after a miserable day and night with a terrible toothache, was SOOO SYMPATHETIC, and said to come in immediately! They were able to work me in for a tooth extraction!! YEA!!
Mar 15, 2017
Every appointment is great. I don't necessarily enjoy going to the dentist but they make it as enjoyable as it can be.
Mar 9, 2017
It's simple....they are just good people. Great experience. I have an nice and early 7a.m. appt. in a month to finish up.... I'm actually looking forward too it. My dental fear is gone thanks to Dr. Paxton and his crew.
Mar 9, 2017
North Texas Dental is the best ever dental office I have been to. I've been going to them for 7 years and I have never been disappointed. Their new facility is remarkable and I know you'll love it too! The entire team is exceptional beyond words, you have to see them.
Feb 27, 2017
Always a great experience at Dr. Hillstrom's office. Terrific, well trained and competent staff. The dental care is top notch. Love the new office too.
Feb 23, 2017
Absolutely enjoy my visits to your office. Thank you for such a enjoyable visit.
Feb 20, 2017
I have been with Dr. Hillstrom since he bought the practice from Dr. Mulkey. It is not easy to change dentists, especially after nearly 30 years, but Dr. Hillstrom made it an easy transition for me. His staff (several of whom were with Dr. Mulkey!) are professional, courteous, and the dental hygienists are very good. Dr. Hillstrom did a crown for me that was so well-fitted I did not need any time to get used to it. I am very pleased with my experience with Dr. Hillstrom and his staff, and hope to continue our association for a long time. The new office is very nice, too!
Feb 18, 2017
Best dental practice there is. The patient is their first priority
Feb 17, 2017
I was shocked by the $171.00 fee for cleaning.
Feb 10, 2017
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My husband has been going to Dr. Hillstrom for over a year and raves abput his office every time. I finally decided to go and with high expectations of course. It did not disappoint. Amazing service, environment, beautiful office. Everyone was so welcoming and kind and took the time to try and get to know me. I would recommend this place to anyone.
Feb 9, 2017
I love the warm, friendly atmosphere in this dentist/
Feb 6, 2017
Your new office is beautiful!
Feb 6, 2017
My husband and I are new patients and we love this practice. The new location is beautiful but the most important thing about them is that everyone has been extremely helpful and nice. I was the last appointment of the day and if anyone was tired or ready to go home, it didn't show. From all my questions about payment and billing to the actual cleaning process, everyone took all the time necessary to make us feel comfortable and well taken care of. I had to wait a few minutes before going back, but that is to be expected and it wasn't very long. I was offered refreshments and they got me back ASAP.
Jan 30, 2017
North Texas Dental Associates is an excellent place for all your dental work . Very professional and friendly staff.
Jan 25, 2017
It looks like my wife and I have found our new dentist! Had a toothache onset Friday, Dec. 23rd. I called around the morning of the 23rd but was only getting dead ends. Nobody was taking any appointments on account of the upcoming holiday. That was until I called Dr. Hillstrom's office. Not only did they fit me in, they told me to come right away. Once I got there, I expected to have to wait at least an hour due to not having an appointment. I was pleasantly surprised that just as I finished up my new patient questionaire (on a tablet) they were ready for me to go back. The office personnel were very friendly and professional as was the Dr. My issue was addressed, I was treated and out of the office in about an hour total. Giving me the ability to enjoy the holidays pain free! I am so grateful oh and the office is very nice as well.
Dec 27, 2016
This is the best dental office I have ever been to, hands down! Everyone is so friendly and welcoming and are truely concerned that you are comfortable. I love that they numb my gums before they clean them! Of course they wouldn't have to dig for gold if I flossed daily like they advise me to do :) Give them a try, you will not be dissapointed with them at all.
Dec 7, 2016
Everything goes perfectly - staff is pleasant and accommodating and works so well with everyone.
Nov 23, 2016
I was very impressed with the people I met while in the office. It's a very friendly atmosphere and everyone was very helpful.
Nov 10, 2016
It is always a pleasant experience at this office. Everyone is friendly and knowledgeable about their job. Thanks for the extra effort you take.
Nov 2, 2016
Friendly staff, great environment, and wonderful doctor!
Oct 31, 2016
By far the BEST dental experience ever for my 10 year old daughter! Dr Hillstrom and his staff are first class. We couldn't ask for a better family dentist.
Sep 22, 2016
Excellent practice. All staff from front desk to dental assistants were very friendly and explained everything clearly for both payment processing as well as the actual dental work. I was put at ease when I got into the chair and felt very comfortable. Dr. Hillstrom is not only a great dentist but a great person and very personable. The absolute best personality needed for a dentist. I recommend the practice every chance I get.
Sep 21, 2016
my appointment occurred 30 minutes late. I was not introduced to my hygienist.
Sep 19, 2016
Reply
great experience as always . Thank you for your generosity regarding the complementary cleaning for law enforcement.
Sep 9, 2016
It was a pleasant surprise how nice everyone was and Dr. Hillstrom made me feel comfortable about any upcoming procedure. I am very pleased that I made the decision to come to North Texas Dental Associates.
Aug 10, 2016
Lovely office and staff. Happy to have Dr. Hillstrom as my dentist.
Aug 4, 2016
Very sweet staff and Doc Hillstrom is awesome!
Jul 30, 2016
Always feel confident and secure with the staff who are working on my teeth. Everyone is pleasant and efficient with no loss time or wait. There is no better group.
Jul 21, 2016
North Texas Dental almost makes me look forward to going to the dentist! Everyone is so kind and caring!
Jul 19, 2016
I am a newer patient. This was my 22nd cleaning. I like my hygienist very much. I moved from Dr Brooks Haney in Richardson to your practice. His hygienist was too rough. Anyway, thank you to my hygienist at North TX Dental. What I thought was odd was that no dentist "saw" me as part of the appt. Was I charged less? Anyway glad to hear you are moving locations.
Jul 10, 2016
6 dental hygenist, Regina, was Very thorough and cleaned my teeth awesomely. Took x-rays,many x-rays.
Jun 18, 2016
Dr. Hillstrom is amazing, as always!
Jun 8, 2016
Best Dentist in Plano!!!!!!
Jun 5, 2016
I am in my second month of Invisalign, and feel very well taken care of by the orthodontist Dr. Gabrielsen and his assistant.
Jun 5, 2016
Nothing less than 5 stars as usual
May 26, 2016
Great staff and inviting atmosphere! I live over an hour away and because my experience with Dr. Hillstrom and his staff has been amazing, I will not leave just for convenience. I'm a lifer!! Thanks so much for taking care of me and my family!!
May 20, 2016
The dental service is excellent but more importantly, the staff is lovely, caring and professional and makes you feel comfortable.
Apr 28, 2016
Great dentist, great staff. Everyone I interacted with at North Texas Dental exuded the right balance of friendly and professional. They all did a great job of communicating exactly what they were seeing and what my options were. They also weren't afraid to recommend that I seek the opinion of other specialists and professionals when appropriate. Altogether it was a fantastic experience and my teeth felt great after the cleaning.
Apr 13, 2016
Felt a bit rushed maybe cause my appointment was late in the day I was told I was going to receive an email with an estimate with a a breakdown using my dental insurance but is 5 days later still haven't receive it but overall it was good visit.
Apr 5, 2016
Reply
Great staff. Great visit being first time.
Apr 2, 2016
Love the staff, how fast I was taken in, and how sweet and thorough they are. I appreciate that I can go to the dentist that is honest and helpful, but I feel isn't going to leave me broke. Great staff and good work.
Apr 2, 2016
Everyone's always welcoming...from front desk to the back. Regina is a joy and great at her job. The new girl at the front desk on March 30 was very nice too.
Apr 1, 2016
Best dentist office in town!
Mar 29, 2016
Friendly staff and really good care taken through out the visit.
Mar 29, 2016
Tammy was my hygenist. She was very informative and explained details I was not aware of. She was also very gentle with her cleaning. I would like to have Tammy as my regular hygenist. I spent most of my time with Tammy. I also enjoyed meeting Dr. Paxton. He was very pleasant and also informative.
Mar 25, 2016
From the time you walk in until the time you leave you will see smiling faces, caring people, & excellent service! I trust Dr. Hillstrom & his staff!
Mar 19, 2016
Toby has a great personality for a front desk person. Immediately felt at home with the whole crew.
Mar 19, 2016
Dr. Hillstrom and the whole staff at North Texas Dental Associates are absolutely the best at making you feel comfortable. When you enter their office, the friendly greetings and comforting smiles ease your nerves and reassure you that you will be well taken care of. Their dental services are outstanding, but their attention to patient comfort and care is the best I have ever experienced.
Mar 13, 2016
Everything was perfect...meeting new staff and the new dentist. I appreciate everything you do for my son and myself.
Mar 11, 2016
Everyone is friendly and I wouldn't have a thing changed about this office. Super group of people...
Mar 11, 2016
The visit was great. The hygienist who cleaned my teeth was very gentle and understanding bc I have sensitive gums. So I really appreciated that. I also appreciated being able to discuss my concern with the dentist.
Mar 10, 2016
Teresa did a great job cleaning teeth! Thanks!
Mar 9, 2016
Great first visit. Very impressed by the care and service provided
Mar 5, 2016
Love it. Everyone is wonderful and friendly. Very inviting place.
Mar 5, 2016
Buckeyes everywhere! Find your way here where everyone is either an OSU alumni or a fan! Outstanding care, friendly staff, and above all an office where they treat you well. For those non-Buckeyes, don't worry, the staff does not discriminate!
Mar 3, 2016
I haven't been to the dentist in a while so the cleaning was intense but everyone was very nice and welcoming.
Feb 22, 2016
Tammy is very good at her job. In fact, I would say Tammy is one of the best since I have been visiting this office for approx. 20 years.
Feb 18, 2016
I came in for a cleaning but ended up having to have a under the gums cleaning. The last time I was in (my first visit to your office) and had to get the under the gums cleaning, the dentle hygenist numbed my gums, this time that did not happen and I was in quite a bit of pain. Do I have to ask to be dumbed because the first time I didn't ask, it was just done. That is the only question or comment I have.... other than every person I come in contact with in your office are pleasant and friendly and act as if they really care about you. I like that!
Feb 11, 2016
Excellent service. I have referred friends and family. All with good experiences as well.
Feb 11, 2016
Put patient forms for medical history, medications and insurance on line to be filled out before an appointment or submitted electronically.
Feb 10, 2016
Dr. Hillstrom's office made me feel right at home. My hygienist was super friendly and sweet, very thorough and personable. The doctor was as well. I even received a wonderful gift!
Feb 7, 2016
Tammy did a good job for me!
Feb 4, 2016
I was very satisfied with my teeth cleaning and having a treatment plan provided for me. Thank you so very much
Feb 4, 2016
I appreciate the administrative and clinical staff because I arrived late and they still worked me in. I had a panic attack and everyone was very gracious kind and nonjudgmental to me.
Jan 31, 2016
Your patient service is excellent. Everyone is always very pleasant & nice.
Jan 28, 2016
You all are the best ever.
Jan 27, 2016
Excellent experience with Dr. Hillstrom and his assistants. Quick, painless, thorough.
Jan 17, 2016
You all are fantastic and everyone from Dr. Hillstrom to office treated me like a queen. You calmed me and help make the experience more comfortable. Thank you.
Jan 14, 2016
Your staff is wonderful, the dental hygienist was so caring and gentle. Your new doctor answered all my questions and made me feel comfortable.
Jan 10, 2016
I love the staff there. I've never felt so comfortable at a dentists office, ever in my 50 years of living and I have issues. Regina is so AWESOME!
Jan 9, 2016
My regularly scheduled cleanings typically used to take about 25-30 minutes. This included xrays, cleaning and dentist. It was one hour from my scheduled appointment time when my xrays and cleaning were complete and I was ready to see the dentist. I didn't have to wait to be seated, but I did wait a lot between seeing each person during the appointment.
Jan 9, 2016
I liked Teresa for my cleaning. Julie is always great. Sorry I missed Dr Hillstrom due to a travel problem
Dec 31, 2015
Professional hygenist. Well done.
Dec 30, 2015
At the end of my teeth cleaning, I discussed with Dr.Hillstrom a recommendation concerning the mint favored polish.
Dec 21, 2015
My hygienist was wonderful! She explained everything to me step by step.
Dec 18, 2015
Love your new-ish receptionist/front/end desk. Do not remember their names but super nice and not at all passive aggressive like a lot of doctor/dental offices. Very VERY VERY good hygienist-Tammy is the BOMB!!!! If she ever tries to leave pay her more money!!! She is THE BEST!!!
Dec 17, 2015
Everyone is SO nice! When I first came to this office in April 2015, I explained that I needed to be on a perio maintenance program. In 2 visits, they did regular cleanings. When I asked why, I was told my numbers were good. When I went back the 3rd time, I was told my numbers were bad, and I needed periodontal treatment (which is what I asked for in the beginning). I still don't understand why the perio cleanings were not done. No one called me back. Now I'm searching for another dental office :-(
Dec 14, 2015
Reply
Tammy did a wonderful job during my visit. She is a sweetheart as she does her job making sure every thing is going OK with you and if she is doing her job without hurting you.
Dec 14, 2015
I love going to My Dentist! The staff are friendly. Love the text and email reminder before and the day of my appt. I live in Melissa and I know there are so many Dentist offices closer to me but I choose NTDA. I have been going to this office since 2010.
Dec 11, 2015
We love our dental visits . . .everyone is so nice and totally professional and they take great care of us. Highly recommend this dental group. We switched to them last year and it was the best thing we could have done!
Dec 11, 2015
I'm yet to find a more friendly, competent, or genuinely caring practice - dental or otherwise. I will continue to come here and refer all friends and family.
Dec 11, 2015
Whole experience was excellent. Efficient, Gentle and friendly. Thank you!
Dec 4, 2015
I was confortable enough. Great office and great staff. Very pleased.
Nov 28, 2015
My dental hygienist Jeanie was so sweet and friendly. She was very concerned about my comfort level and explained every procedure.
Nov 23, 2015
The office atmosphere is calm and it's like a visit with friends!
Nov 22, 2015
I saw a new Dr. today. I'm sorry I don't remember his name. The Dr was very comforting and explained everything to me. He also fix my denture. Thank You So Much
Nov 18, 2015
Thank you Tammy. Good job.
Nov 17, 2015
Everyone was very professional and pleasant.
Nov 16, 2015
I really enjoyed my first visit. Everyone was so kind and knew what they were doing. I liked how with every step taken I was explained the process which made me feel very comfortable.
Nov 16, 2015
My hygienist was very good and personable. She was Really good.
Nov 13, 2015
I felt very welcomed when I came into the office. I felt at ease and was explained everything.
Nov 13, 2015
I really like how the Dr. and his assistants explain all treatment options. They include the patient in the decision making process. The use of the technologies they employ help in this process.
Oct 26, 2015
Everyone was cordial and nice. Dr. Hillstrom was great. I want to have my dental work done in an office that has periodontist work completed in the same office. I am still considering coming to this office for my and My husband's dental work. Thanks for the gift and being so patient and kind.
Oct 19, 2015
Regina is an excellent hygienist.
Oct 16, 2015
Staff professional and efficient. Smiling and pleasant. Dr.Hillstrom is a fantastic Dentist and has a very caring concerns for the patient. I would recommend North Texas Dental Association very highly to friends and relatives.
Oct 3, 2015
Dental hygienist was awesome and so was front office staff
Oct 3, 2015
I met Dr. U on kind of an emergency situation. She put me at ease and I felt very confident in her diagnosis.
Sep 26, 2015
Everyone was very professional, up beat, positive and smiling.
Sep 25, 2015
Everyone that I met was friendly, courteous and professional. I didn't feel that issues were created to have me come in more frequently which was why I chose to change. I'm pleased with my first visit and look forward to the next.
Sep 24, 2015
Dr. U-she explained everything clearly and showed me what/why things needed to be done. New gal at desk was very informative as well.
Sep 24, 2015
First time with Genie and very pleased with her.
Sep 16, 2015
Teresa was a great hygienist. She made my visit to the dentist comfortable, painless and pleasant. I asked to keep her for my future appointments. Dr. Hillstrom was nice and knowledgable, and the front desk staff were incredibly friendly. Exactly what I expect from a dental office:)
Sep 16, 2015
Everything was perfect. Wonderful first visit and I have already referred two people.
Sep 16, 2015
Love you guys! Keep on doing what you do, you're the best dental office I've ever been to!
Sep 16, 2015
For my first visit, the experience was awesome!
Sep 5, 2015
I love that your office has created more flexible hours for your customers. Thanks!
Sep 5, 2015
Regina did a great professional job. Good person for staff.
Sep 3, 2015
Positively awesome. Dr Hillstrom is about good as it gets. I felt no pain during the extraction of my molar and was surprised when he told me the tooth was out. That's quality care right there. Of course once the numbing agent wore off the pain was there but a good nights sleep took care of that the next day.
Sep 3, 2015
Julie, Melissa, Kortney, Dr. Hillstrom
Aug 28, 2015
I love Dr. James Hillstrom. He is the best.
Aug 28, 2015
Always treated graciously by staff. Feel very comfortable visiting for appointments. Greatly appreciate the care given me over my years as a patient.
Aug 13, 2015
Excellent staff all around. Best dental practice I have ever used.
Aug 12, 2015
I have been going to this office for years and the dental hygiensts who cleaned my teeth was great. I can't say the same now. I have had two cleaning and I have not been pleaseed. Please change my dental hygientsts. My teeth doesn't feel clean and the bad area my old hygiensts worked on the most was not even touched. I hope to stay a patient at this office. Her company was good,but please find me an hygiensts like the one I had before.You should have a section on this survey where you rate your hygiensts Thanks.
Jul 31, 2015
EVERYONE WAS FANTASTIC! THANK YOU FOR THE BEST DENTAL EXPERIENCE I HAVE HAD IN MY ADULT LIFE!
Jul 29, 2015
Dr. U and the office staff have been great to my husband and myself. She is very friendly and does what she can to minimize discomfort and/or pain. I like that she explained what she was doing to help ease my fear. I have had many bad dental experiences and I can honestly say this is the best one I've had. We're in the process of purchasing a home and my husband's dental work was very unexpected. The fact that we're able to make payments are a huge help. Thank you.
Jul 20, 2015
I commend the new Dentist and Staff via the absolute excellent & special care they gave me on Saturday-July 18th! Amd I commend the new Dentist for fitting me in after my cleaning to restore my cracked filling & for her informing me to get the bump on my tongue checked out by dr she recommended (I just hope he is in my health insurance network). She told me what it could be & how important it is that I get it checked and I certainly will. She could be a life-saver pertaining to this. I will keep you all informed. Love you All, Jacqueline Ellis
Jul 20, 2015
teresa is the best! She is the reason that I will continue to be a patient there.
Jul 18, 2015
My two hour appointment turned into a three and a half hour daymare. it was the first time I was not pleased with my care. .the dental assistant needs more training.
Jul 13, 2015
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It was unusually loud and noisy, maybe because it was Friday....but I found it distracting, and annoying..
Jul 12, 2015
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I would recommend North Texas Dental to anyone who dread going to the dentist! As I have gotten older my pain tolerance level has depleted and I let Dr. Hillstrom know of my fears. If I can make it through getting a temporary crown, anyone can do it. I really am pleased with Dr. Hillstrom's bedside manner as he took great care to make sure I felt no pain! S.R. Cherry
Jul 12, 2015
I am perfectly happy with North Texas Dental Asso., and at this time have no suggestions.
Jul 9, 2015
Best Hygienist in the State of Texas!! I am glad you guys have Tammy on our team. She is by far the best I have been to and I will not go to anyone else as long as she is still working. Hold on to this girl - she is worth it!!!
Jul 3, 2015
Everyone and everything was awesome!
Jul 1, 2015
Same response as #7 above
Jun 24, 2015
Thanks to Dr. Hillstrom, Eric and the women I met on the staff who were very friendly and made me feel comfortable. The tote bag and other treats were fun surprises - thanks so much for your generosity!
Jun 24, 2015
Regina, Dr. Hillstrom, and the office staff are awesome!
Jun 12, 2015
Everyone from the front office assistants to the dental hygienist to the dentist were perfect! They must only hire happy friendly people! We were looking for a new dentist and found one with this professional team! Thank you for helping us make the transition so easy! And I am already recommending you to our friends and family members!
Jun 10, 2015
Everything was top notch. I feel like I was well taken care of and my teeth are in good hands with Doctor Hillstrom and his staff.
Jun 7, 2015
My hygienist, Kathy, was so helpful in explaining how I can improve my dental care habits. The new dentist came at the end of the appointment. I feel like the time she spent with me was all about selling me on a couple of new procedures. It didn't feel like it was about me and my mouth and how things have changed for me to get me to this point where I now need these new things. I'm not exactly sure my mouth has even changed these past several years. She was not clear at all about that part. Confusing. It just felt like she was a salesman, not a dentist helping me figure things out.
Jun 5, 2015
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New hygienist was wonderful. He was gentle and informative. It is always a joy to see Brenda and Julie. Excellent experience. Thank you!
May 30, 2015
It was mentioned about a mouth guard in the future and I forgot to see about getting more information, especially cost on something like that. Seems I am grinding my teeth in my sleep due to constant stress and don't want to do further damage to my mouth. Thanks.
May 14, 2015
I have not had a bad experince in all the years i have been going to Dr.Hillstrom.
May 13, 2015
Too long travel to get to the office. Not your fault, but still two hours is too long.
May 6, 2015
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Mary (Temp) did my cleaning & vas very good; she was so impressed with the practice & everyone there & EXPECIALLY starting the morning with a prayer. She felt so blessed; ya'll are the BEST!!!
Apr 30, 2015
Came in to get my teeth cleaned and checked when it was discovered I had lost part of a filling . Rather that have to reschedule and come back later, I was quickly seen by another dentist who repaired my filling on the spot. I'm a happy and loyal client. Cliff Martin
Apr 29, 2015
Dr Hyue was very kind and had a wonderful chairside manner. She explained what she was doing while she worked and said hello before I was ever in the chair
Apr 29, 2015
There were some questions I wanted to ask Dr. Hillstrom, but they can wait til next time.
Apr 28, 2015
Hope is epitomy of patience and professionalism.
Apr 26, 2015
The oral cancer screening prep is a great idea. This never checked at medical checkups.
Apr 24, 2015
Dr. Hillstrom is aware of my concerns
Apr 22, 2015
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My hygienist Tami took great care of me and Dr. Hillstrom helped explain my needs thoroughly and presented options to me allowing me to be involved in the decision making of my dental care.
Apr 15, 2015
All the staff make you feel welcome from the time you walk in the door. Anyone is welcome. You can tell it's more than just a job for the staff.
Apr 15, 2015
Tammy does an excellent job in her work and Dr. U was a treat to meet and am glad you have her in the practice. Glad to be a client since 1984!
Apr 15, 2015
Everyone I came in contact with was outstanding, and made me feel comfortable, as they have always done in past appointments.
Apr 5, 2015
Your staff is great. They always make me feel comfortable.
Apr 5, 2015
Molly was very nice, thorough, and professional. However, she took more x-rays than I normally have done, and that was reflected in the final bill that was nearly $300. That was the most I have EVER paid before just for a cleaning.
Apr 2, 2015
This was just my first visit, but it was a good experience.
Mar 26, 2015
As always, the staff was friendly and helpful.
Mar 23, 2015
It should be explained prior to a client appointment if Dr. Hillstrom will be present. I have gone to an appointment twice now with him being out of the office and no notice was given. Each time I arrived in no pain for a cleaning and left with an altered bite positioning and in pain. 72 hours later, I am still currently in pain.
Mar 23, 2015
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Regina absolutely made my day (which wasn't all that great before my appointment)! Best darned hygienist I've ever met. She and Dr. Hillstrom helped me lose at least some of my anxiety which is saying plenty for me.
Mar 19, 2015
I was very pleased and the tooth is great.
Mar 18, 2015
Change nothing! Love you guys - you're the best!!!
Mar 14, 2015
You have an amazing office and wonderful staff. You are all warm, friendly, very competent and professional! You have it all and I trust and rely on you with complete confidence. Thank you for your excellent care
Mar 11, 2015
I am very pleased with the service and treatment and would recommend to others.
Mar 8, 2015
Perhaps the office could offer different monthly discounts on various dental services or supplies (e.g. teeth whitening, exams, x-rays, etc.).
Mar 5, 2015
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Regina:kind and explained everthin
Mar 1, 2015
Regina, gives me good info on dental care, so nice and more important, she is gentle. Give her a raise.
Feb 28, 2015
Always cheerful and friendly providing quality work
Feb 28, 2015
Great team of caring professionals.
Feb 28, 2015
Hope did an awesome job making me feel comfortable during the x-rays and cleaning. I also appreciate the time that Dr. Hillstrom took to talk with me about the state of my teeth. I had stayed away from the dentist for over 3 years, but I'm kind of looking forward to my next check-up. Thank you!
Feb 18, 2015
One of the best dentists I've ever seen he pulled out my wisdom tooth and I did not feel a thing
Feb 15, 2015
Brenda is always friendly and helpful. Overall my experience was pleasant. the dentist was very kind, also. The hygenist (spelling) was very kind, also.
Feb 9, 2015
Excellent service. My dental technician, Hope, did a tremendous job. You should give her a raise in salary! Well done! John Antal
Feb 8, 2015
I was happy with the new dental hygienist
Feb 4, 2015
My hygienist was fantastic. Thank you Regina
Jan 31, 2015
I believe Dr. Hillstrom has done a great job of assembling an "A Team".
Jan 25, 2015
Everyone was friendly and attentive to my needs. Wouldn't change anything.
Jan 22, 2015
I've been a patient for 18 years.
Jan 19, 2015
when entering the office, I was greeted with a flourish of Ohio State celebratory décor. It made this appointment to begin with a friendly conversation. The dental tech was very friendly and thorough in all aspects of the exam and answered any questions I may have had with a thorough knowledge of the subject.
Jan 16, 2015
The office atmosphere is friendly and pleasant. Everyone treats the patients like old friends--even if we do see each other only every 6 months!
Jan 15, 2015
Love the professional and personal attention given by front desk staff, dental assistant, dental hygienists, and, especially, the dentists, who offer excellent, caring, comfortable services!!
Jan 10, 2015
I BELIEVE THAT RATHER THAN ASKING ME, YOU MIGHT WANT TO REFER TO THE LETTER I WROTE TO YOU AFTER MY LAST VISIT. I NEVER HAD THE COURTESY OF A REPLY. IT IS NOT WHAT WE SAY AND PRINT, BUT WHAT WE DO THAT SHOWS THE ACTUAL PERFORMANCE. YOUR STAFF ARE ALL VERY CAPABLE, GRACIOUS AND PROFESSIONAL. HOWEVER, AS A PERSON WHO PAYS CASH, NO INSURANCE, YOUR FEES ARE GETTING A LITTLE TOO RICH FOR MY BUDGET ANBD ON THE HIGH END OF THE FEE SCHEDULE RESEARCH I HAVE DONE.
Dec 19, 2014
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The xray procedure was actually the most uncomfortable I have experienced. Not enough to turn me away but I am not looking forward to doing it again. The size of the xray sensor in my mouth made it difficult to keep from gagging. It was not the technician -- just the tools.
Dec 10, 2014
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I loved my hygenist and how patient and caring she is. I loved how things were so positive and not ''you should be doing this or that''. We hear so much negative in our lives, so it's good to hear the positive and the things we are doing right! I love it when I'm not nervous going to the dentist or dreading my appointment. Thank you all.
Dec 6, 2014
This was my second visit with Regina and she's wonderful. When I saw previous long-time hygienist Kathryn left :( I couldn't imagine having as good a replacement. Regina proved me wrong!
Dec 6, 2014
Dr. Hilstrom is very good and all staff is so kind.
Dec 5, 2014
Everything was great. Even the car books in the waiting room and the Texas magazine.
Dec 4, 2014
I can't remember the name of the new girl (dental assistant who cleans teeth & does the xrays), but I wanted to let it be known that when she explained about what happens when not flossing underneath or above bridges as to how the bacteria forms and ends up decaying the bone around the teeth that are close by.....and also her showing me & giving me a few of those bridge threads that are combined into one thread to floss bridges...which all will make me be more diligent in flossing my bridges (which I have not been doing as much as I should have prior to this 6-mos check-up). Her stressing the vivid picture into my mind of the importance of flossing got me to change and now do it more often now.
Dec 4, 2014
Top notch dental team for the family. I trust them all! Thank you Troy
Dec 4, 2014
A very Pleasant Experience. Thank you
Dec 3, 2014
Everyone was professional, cordial,and accommodating.
Dec 3, 2014
Seriously a fantastic staff and consistently wonderful experience. My schedule can be hard to work around, but the lovely individuals in this office are very accommodating.
Dec 3, 2014
Holly was wonderful! Also, Dr. Hillstrom always puts me at ease. Thanks to the whole team, you always make me feel welcomed and valued.
Nov 30, 2014
Tammy was great. She was new to me and she made me feel comfortable.
Nov 22, 2014
Hope is thorough, gentle and friendly. Dr. Hillstrom is always friendly and engaging.
Nov 20, 2014
Everybody and everything was very good. You could use a coat rack!!!
Nov 20, 2014
It was absolutely wonderful...my 6 year old was so comfortable and happy...thank you
Nov 20, 2014
I truly enjoy everyone at the office. Everyone is professional, friendly, and caring.
Nov 19, 2014
Honestly this was the best dental experience we've ever had. I cant think of one single thing that I would change about the office or the staff. Aldo got us right in and i knew this was the place within a min of being on the phine with him. Our hygienist was awesome and made so fun for my girls and us. Dr. Hillstrom was awesome to. We will never go anywhere else!
Nov 19, 2014
World-class service! Everyone made me comfortable and wanted me to experience the best. Dr. James Hillstrom office is a wonderful experience. He has the latest equipment to ensure excellent dental care and ability to make sure you understand.
Nov 17, 2014
It was very nice to meet Aldo... Loved the front office staff in professional attire... Much more distinguishing for their role.
Nov 16, 2014
The email reminder came two days after the appointment.
Nov 14, 2014
Everybody is always friendly, helpful and on time. No waiting here. I highly recommend going to this dental office as I have been going here for over 10 yrs.
Nov 14, 2014
Everyone single person there is amazing! I would not change a thing. We are very greatfull to have ya'll as our dentist. My daughter loves going to the dentist.
Nov 6, 2014
I had my teeth cleaned by Regina who was fantastic. I hope I have her every time
Nov 1, 2014
Brenda is very knowledgeable, helpful and extremely nice! Julie is wonderful and so very pleasant! Tammy did a great job cleaning my teeth, although she did miss a couple of tiny stains but I'm sure she can get those stains at my next cleaning! As a suggestion, it would be helpful to give your patients hand mirrors after their cleanings are complete so that your patients can look at their teeth to see that all stains are gone and also to check for any splatterings, etc. on their lips and faces.
Oct 30, 2014
I have never had such an incredible visit. I am a nervous wreck when I have to see a dentist but Dr. Hollstrom and his team just literally make you feel as comfortable as possible and I literally had no anxiety whatsoever. I could not have been happier with Dr. Hollstrom and his staff. I recommend this dentist as they just go above and beyond to take care of their patients.
Oct 29, 2014
Everyone does a great job, and I'm happy with the work provided.
Oct 28, 2014
I have referred 3 families to you.
Oct 27, 2014
Was always very pleased Laine cleaning my teeth all these years and wish her well in her future endeavors. I am sure that Tammy will be very good replacement and an asset to your organization. Cliff
Oct 22, 2014
Brenda is my buddy, and I always show her pictures of my grandchildren. Lane has been my hygienist for years, but I was very happy with the treatment I received from my new hygienist. Thanks!
Oct 22, 2014
Great service from a professional and friendly staff
Oct 19, 2014
The Dental Hygenist was great and of course the Dentist was A-1.
Oct 12, 2014
Everyone there is awesome! Simple as that.
Oct 5, 2014
Really appreciate the professional, kind, caring service from Dr. Hillstrom and each of his staff members! I definitely recommend Dr. Hillstrom's office to any person needing dental services! The personal interest in my dental health always makes me feel as if I am his most important patient!!
Oct 3, 2014
Everyone was very pleasant and welcoming. I think that my wife and I have made a good choice for our dental care.
Oct 2, 2014
I've had mixed feelings since going to the appointment. All people friendly, professional and on point. The hygienist was fantastic. My concerns: 1) I thought I had dental insur, gave my card to the front team but wasn't told until it was time to pay that I did not. MY fault for not knowing but I may have waited on the appmt if I had been told prior to all the xrays 2) I felt like I left the office $265 short, with very little except a $3K treatment plan and a sun protector (BTW, a nice gift for clients). My expectation was to get my teeth cleaned and pay a deductible. 3) Digital teeth xrays. Wow. Nice technology. There's got to be a non-gag technology for the pics. I'd even pay extra. Seriously. Just a thought. Go LSU Tigers. And Buckeyes... Thx, Ro
Oct 2, 2014
your cost / prices are very good for dential work. My pocket says Thank you
Oct 1, 2014
Wonderful, friendly staff that makes you feel comfortable and welcome.
Oct 1, 2014
There is no improvement needed! You guys are awesome! I always feel comfortable when I have an appt. I recommend this office to my friends all the time. When they go, they actually love you guys too!!
Sep 30, 2014
I met the new hygenist and liked her very much.
Sep 27, 2014
Another excellent experience. Good Doctors are found all over the place. Great Doctors are a real treasure when you find them. Thanks
Sep 26, 2014
Everyone was super friendly and very helpful! I loved getting to see my teeth and know exactly what the hygienist was talking about. I felt very informed. I've never felt so "in the loop" in a dentist's office. Usually I don't have any idea what they're doing in there.
Sep 26, 2014
The new people (new tbo me) Alden, Kelly and Hope were very nice and gave me excellent care. That also applies to Julie and Rachael.
Sep 25, 2014
Brenda-always nice, Tammy, excellent cleaning, and helpful, all front desk very friendly and professional
Sep 18, 2014
Everything went very well for me. It was done professionally and I was pleased that is seemed easy for me to tolerate.
Sep 7, 2014
I wrote a review. The overall comment for me is the calm of the office. It looks calm, it sounds calm, it feels calm. Very important because contemplating dental work is NOT calming.
Sep 7, 2014
Overall, it was a great experience. I have never been to a doctor's office in where I felt so welcomed. I am glad I found you!
Aug 31, 2014
use suggestions about future dental care
Aug 31, 2014
The entire staff are always very pleasant and seem to really enjoy their work.
Aug 24, 2014
Regina was amazing. So gentle. She was very nice and expanded my procedure, great job. Thanks
Aug 24, 2014
I felt someone should have told me that Lane no longer worked there as I had asked for her. Also, Sheila did a good job but I understand she was simply filling in. Particularly since I had to wait about 30 minutes, it would have been nice if someone had explained the situation. That is the first time I remember ever having to wait so long.
Aug 19, 2014
Summit did my teeth for the first time and I was pleased how things went.......
Aug 10, 2014
As always everyone was very proffesional and friendly.
Aug 10, 2014
It was my first visit and I was very pleased with Dr. Hillstrom and every one I interacted with. Came here from another dr.'s office and it cannot compare by far.
Aug 4, 2014
Everything was great as always. Everyone associated with this practice are very professional but also very warm and friendly. I have referred my friends and will continue to do so.
Aug 1, 2014
I think you and your entire staff are wonderful and I refer your office every chance I get.
Jul 28, 2014
Your staff is wonderful . They are professional and informative
Jul 27, 2014
I very much appreciate the care and understanding provided to my wife (who has dementia) during our visit to your office.
Jul 25, 2014
My temporary tooth that was installed is perfect. Couldn't ask for a better fit. They team did a great job.
Jul 21, 2014
everything was great we alway recommend yow
Jul 21, 2014
Everyone was super nice and understanding. Everyone made me feel so comfortable.
Jul 21, 2014
Kathleen and I are delighted that Dr. Hillstrom has taken over Dr. Mulkey's practice and kept the quality staff that has taken care of us for many years. Dr. Hillstrom has demonstrated his skill and compassion, and we appreciate the modernization he has completed in the office.
Jul 20, 2014
Very pleased with everyone. I knew it was going to be hard to replace Dr. Browning, but Dr. Hillstrom has done it very well. I like him very much and I will recommend him to everyone I know.
Jul 20, 2014
Everyone that I see during my appointment is very friendly and competent in their positions. I have recommended this office in the past and will continue to do so in the future.
Jul 20, 2014
I had a great cleaning and wonderful service
Jul 17, 2014
I appreciated the referral to an endodontic for a second opinion and that the staff got me right in with the endodontic so that I could go straight there.
Jul 14, 2014
I prefer the office setup you have had for years---this one is a little pushy!
Jul 13, 2014
The office manager was condescending in explaining what the proposed treatment plan was. He said 'Do I understand'. I have been responsible for my financial matters for a long time. I am not stupid. I was informed by the office manager that the dentist preferred to do route canals early in the morning. I do not think that my schedule should be made to accommodate the dentist - but mutually agreeable.
Jul 13, 2014
Love everyone. Professional but caring.
Jul 13, 2014
I met Dr. Gabrielsen and he was very nice and also mentioned to me about invisalign which I found very interesting. Everyone is so nice in the office and I refer people every chance I get.
Jul 2, 2014
Everyone on staff is really wonderful. Been going there a long time and would recommend to everyone.
Jun 29, 2014
I was very impressed. While I greatly miss my former hygienist, Katherin, I like and am very impressed with Regina. Having the same hygienist each time I have my teeth cleaned is very important to me. So just hold on to her. I also was very impressed with Aldo, although I do miss his predecessor; I thought she was great. Aldo is extremely competent and very considerate. I appreciate how he worked with me.
Jun 28, 2014
Excellent Dentist and staff highly recommend
Jun 28, 2014
I wish more dentists were as competent, friendly and helpful as Dr. Hillstrom is. After trying over half a dozen providers, this is finally one I can trust and rely on.
Jun 27, 2014
Excellent service and kind employees. I really like how they take the time to explain what they are doing and the condition of the teeth. I will refer everyone I know to this office! Keep it up! :)
Jun 27, 2014
Everyone was Great God Bless You All
Jun 13, 2014
Since your office no longer does reminder calls...the new software so far hasn't reminded me that I need to take my antibiotics before my visit. My knee replacement dr would like me to continue doing this even though my replacement surgery has been 3 years ago. If this could be added to your software it would be very appreciated! Thanks
Jun 13, 2014
Everything and everyone is always pleasant, friendly and helpful.
Jun 13, 2014
My appt went very smoothly. Everyone was very friendly and explained what my situation was very well.
Jun 4, 2014
Every one was very friendly and attentive to my needs.
Jun 1, 2014
My son was anxious about having two fillings. Dr Hillstrom took the time to explain everything to him and to answer all of his questions. My son was very surprised with how fast the procedure went and happy that it did not hurt. He never even realized he was given a shot.
May 20, 2014
I am a big fan of Laines. I deal mostly with her. However, the front staff and the doctor are very pleasant too. They always take time to speak to you even when they are busy.
May 19, 2014
The dental hygienist was about 15 minutes late for my appointment with no apology to offer. I could see no person coming to the desk that she may have worked on. Each person who had come in after me was taken at an appropriate time. The cleaning procedure was also more uncomfortable than I've previously experienced in my 26 years of coming to this office. I felt the digital pictures were unnecessary and time consuming. My total time in the office was much longer than it should have been primarily due to the late start and picture taking. I was very upset at the whole appointment and have never felt this way all the time that I've been coming to this office. Thought you should know instead of all my friends.
May 17, 2014
Hygienist was excellent made visit enjoyable
May 17, 2014
Everyone was EXTREMELY kind, and I would not change a thing. Everything was wonderful and it was probably the nicest dentist's office I've ever been to.
May 11, 2014
Our decision to have my dental needs taken care here was based on the staff. From the moment of making an appointment your staff was very sensitive to our needs and once in the office we were very welcome by your staff.Definitly we will recommend Doctor James Hillstrom and stall.
May 5, 2014
Unless the service was free I could not wish for more.I have been coming here for over 30 years.Since Dr Hillstrom took over it has got even better.
May 3, 2014
I have been coming to this dental office for over 30 years,always first class.Since Dr Hillstrom took over things have only got better.
May 3, 2014
The entire staff was great with my girls and did an awesome job encouraging them to continue to keep taking great care of their teeth.
Apr 28, 2014
The entire staff and doctor were amazing with my girls!
Apr 28, 2014
My visit was very pleasant.
Apr 28, 2014
The new girl who cleaned my teeth did an excellent job.
Apr 27, 2014
My appointment was great as usual.
Apr 24, 2014
Always a pleasure to see Laine and Brenda.
Apr 15, 2014
My visit was wonderful and my kiddos had an even better time! They were talking about their visit for the next few days!
Apr 14, 2014
Don't change a thing on my account. Your Staff is great and the Doc's not bad either. Marty Finley
Apr 11, 2014
I was amazed and pleased with the new updated equipment especially the camera and flat screens.
Apr 10, 2014
Your entire group does a wonderful job!
Apr 7, 2014
Always excellent. Thank you for providing great dental care. JFA
Apr 5, 2014
Outstanding as always. Pleasure to go to the dentist.
Apr 5, 2014
I have been going here for years..always feel at ease. Love everyone there!
Apr 4, 2014
Very professional. Have and will continue to refer people to your office. Everyone very nice!
Apr 4, 2014
Wish you were not in a high rise....
Apr 3, 2014
Very nice group of people.
Mar 31, 2014
Everyone was so welcoming and friendly. You all were very thorough and made sure I understood everything. Finally I have found a great dentist in Dallas! I will refer you to all my friends!
Mar 31, 2014
I like the new technology you are using to better treat your patients
Mar 29, 2014
Everyone, from front office staff, to Regina (dental hygienist), to Dr. Hillstrom, was professional, friendly, reassuring, and helpful!! I would strongly recommend this office to anyone! My grandchildren love the staff and service there, too!
Mar 28, 2014
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While it´s not pleasant for me to go to the dentist, Dr. Hillstrom and his team made their best to make me feel comfortable.
Mar 27, 2014
Everything was great! Staff & doc are very friendly and knowledgeable :)
Mar 22, 2014
Staff & doc super friendly and knowledgeable :)
Mar 22, 2014
95 percent of the time I' m very comfortable, which is a huge improvement from the last 2 Dentists I've had. The staff is kind and knowledgeable who will assist when they can.
Mar 16, 2014
We were extremely pleased with the décor and location was perfect for us. The staff and Dr. Hillstrom were gracious hosts and very knowledgeable and friendly. We were delighted.
Mar 14, 2014
Great experience. Dental Assistant was great (forgot her name, Senior moment) and DR. Hilstrom knows how to Drill!
Mar 6, 2014
Everyone of the staff has exceptional customer service! They were all smiling and made my visit very comfortable, and anxiety free. The positivity from each employee reassured my decision in making Dr. Hillstrom my permanent dentist for life. Everything was explained to me in detail, without making me feel bad about the dental routine I had currently in place, they used positive reinforcement and reminding me what is proper care without making me feel small. I love this office and it's entire staff, and have already recommended a few co-workers, and friends. Lastly, the decor in the lobby made me feel at home and comfortable. Thanks Again! I actually look forward to coming back!!! Kudos! Ashley Warner
Mar 4, 2014
Great staff and I appreciated the detailed answers to my questions.
Feb 27, 2014
Everything was great! Thank you for making me feel special :)
Feb 24, 2014
Everyone made feel like I was their only patient! I would highly recommend Dr. Hillstrom and his staff.
Feb 24, 2014
Your entire staff and especially Laine are outstanding. Your use of current technology helps the patient better understand the status of ones dental condition.
Feb 24, 2014
Dr. Hillstrom and his staff are wonderful. highly recommend.
Feb 19, 2014
The people are very nice, cooperative and sincere in dealing with patients.I found out the long wait I had that day was caused by 2 people being absent.
Feb 16, 2014
Put some good music on. Led Zepplin.......Little Feat.....Rolling Stones....... :)
Feb 13, 2014
My family and I have been patients since 1979. Dr. Hillstrom and team continue the great atmosphere and service we have experienced since the early days with Dr. Browning and Dr. Mulkey. Thank you all.
Feb 12, 2014
I have been coming to this practice for 32 years. I love Dr. Mulkey and Dr. Browning and I am happy they are enjoying their well earned retirement. I don't think they could have found a better "replacement" as my dental care hasn't skipped a beat since Dr. Hillstrom has taken over. I am very impressed with the young group of professionals assembled by Dr. Hillstrom and proud he sees the value of those existing employees who have dedicated their time, talent, and care to their patients. This practice still feels like family - we just got a few new members! Keep up the good work!!
Feb 5, 2014
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Just keep giving the professional great service.
Jan 31, 2014
I had my teeth cleaned, but after the appointment I realized I didn't have that fresh taste- clean teeth feel. Just a minor thing...but I missed it. What's different?
Jan 30, 2014
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I enjoyed my visit very much and it was the most gentle cleaning I have ever had. The office is super cute as well! Everyone was very friendly!
Jan 27, 2014
Everyone was so friendly and prompt. The visit was very informative. Dr. Hillstrom and his staff were very thorough and educated me throughout the visit. Had a great experience. Thanks Dr. Hillstrom and your team.
Jan 25, 2014
love everybody they are all friendly.
Jan 25, 2014
I called the dentist office 2 days prior to my appointment and made sure to ask how much it was going to be for my 1st appointment and exam. I told them I only had the amount for that. During my visit I got charged with extra fees that were not properly discussed with me. Brenda made me feel embarrassed when I did not have the amount that I was charged. I do not understand why no one explained the amount till the end and I had no choice but to pay my whole paycheck that day.
Jan 23, 2014
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I believe her name was Sharlene she was great and had a nice conversation with the Ohio State Buckeye
Jan 23, 2014