Nilsen Eye Care

see the difference caring makes

Star Star Star Star Star 3958 Reviews

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Reviews

StarStarStarStarStar Great Service every visit from the entire staff... — 

Great Service every visit from the entire staff….


StarStarStarStarStar Thorough exams. Attention to patient’s concern... — 

Thorough exams. Attention to patient’s concerns.


StarStarStarStarStar Friendly, professional and appointment was comp... — 

Friendly, professional and appointment was completed in a very timely fashion.


StarStarStarStarStar The staff was very kind and courteous. My Opto... — 

The staff was very kind and courteous. My Optometrist was very knowledgeable and kind.


StarStarStarStarStar Excellent care! — 

Wonderful, caring doctors and the staff is also friendly and efficient!


StarStarStarStarStar Great service !!! Staff shows a crain — 

Great service !!! Staff shows a caring attitude towards customers


StarStarStarStarStar I had my glasses adjusted and they took great c... — 

I had my glasses adjusted and they took great care and time to fix the problem.


StarStarStarStarStar 10/10 Recommend — 

Everyone working there from the office staff to the doctors are extremely friendly and helpful! I had a much better experience at Nilsen Eye Care than I did with my previous optometrist. I will definitely be sticking with Nilsen.


StarStarStarStarStar Professional and very nice!  — 

Everyone you encounter is professional and so pleasant to speak with! They are very organized in how they move you through the process and efficient from start to finish. I love how I never feel rushed when speaking to them about any issues I might be having. Highly recommend!


StarStarStarStarStar Easy from start to finish! — 

Easy to request an appt online with quick follow-up phone call from staff with confirmation. Whole visit from arrival to departure took about 40 minutes for eye exam and contact lens fitting. All staff was friendly yet professional.


StarStarStarStarStar Nilsen has the best people working for them.  — 

Nilsen has the best people working for them. I love my doctor and the tech's and the office staff are wonderful.


StarStarStarStarStar Always professional and helpful. Enjoy visiting... — 

Always professional and helpful. Enjoy visiting every year.


StarStarStarStarStar The eye doctors at this practice are competent,... — 

The eye doctors at this practice are competent, friendly and are able to address my eye care issues.


StarStarStarStarStar The people here are always cheerful and helpful... — 

The people here are always cheerful and helpful. They go the extra mile to make sure everything was done right and you are happy.


StarStarStarStarStar I’ve always felt comfortable with everyone ther... — 

I’ve always felt comfortable with everyone there as well as have trust in the entire operation from being met as i walk in to the eye exam process.


StarStarStarStarStar I never have to wait for my appointment. Everyo... — 

I never have to wait for my appointment. Everyone is friendly, helpful, polite and knowledgeable. It’s also very nice that everything you need is available in the same location and they take care of all the insurance and let me know upfront what my costs will be. No need to try anyone else because everything there has been perfect. Even though I have moved I always go back.


StarStarStarStarStar Tech and Doctor were wonderful.  — 

Tech and Doctor were wonderful. Never felt rushed. More than met needs and expectations.


StarStarStarStarStar As always staff top notch. Good efficient servi... — 

As always staff top notch. Good efficient service.


StarStarStarStarStar  — 

Eric was very kind and and made me feel comfortable. He explained my problem and assured me that things would be okay. He called to see how I was doing following my visit.


StarStarStarStarStar Great Employees — 

Will and Amanda are two capable young employees. Each did an exceptional job of serving my needs.


StarStarStarStarStar One of the most thorough eye exams I've ever ha... — 

One of the most thorough eye exams I've ever had. Everything was explained in detail and I didn't feel like I was just another exam coming through the door.


StarStarStarStarStar Always a great experience  — 

Always a great experience. Greatly appreciate the consistent process steps for each phase of the visit.


StarStarStarStarStar Pleasant front desk staff and optic techs.  — 

Pleasant front desk staff and optic techs. No long waits. Dr. Kellerman, always upbeat and friendly, gives a thorough exam. In addition, the optic tech and Dr. reviewed my medical history prior to my exam. Check out was easy and I look forward to my next yearly check up!


StarStarStarStarStar Whenever anyone asks for suggestions of an eye ... — 

Whenever anyone asks for suggestions of an eye doc, I always mention y'all.


StarStarStarStarStar Fast, kind, professional and they are open Satu... — 

Fast, kind, professional and they are open Saturdays


StarStarStarStarStar Whenever eye health comes up in a conversation,... — 

Whenever eye health comes up in a conversation, I recommend Nilsen Eye Care. Everyone in the office is friendly, knowledgeable, and exceptionally efficient.


StarStarStarStarStar They could not be better. Always a perfect cli... — 

They could not be better. Always a perfect client experience.


StarStarStarStarStar  — 

My visit is always pleasant here, staff is friendly and welcoming


StarStarStarStarStar Conner is a great asset to the office! Good s... — 

Conner is a great asset to the office! Good skills & excellent with customers.


StarStarStarStarStar Dr Stacy and his staff are ALWAYS professional,... — 

Dr Stacy and his staff are ALWAYS professional, polite and helpful. Technician Amanda is so helpful and the most competent eyeglass technician I have ever had.


StarStarStarStarStar Quick and efficient office with excellent care.... — 

Quick and efficient office with excellent care.


StarStarStarStarStar I was treated very well and in a very timely fa... — 

I was treated very well and in a very timely fashion


StarStarStarStarStar Everyone is very friendly and helpful and the d... — 

Everyone is very friendly and helpful and the doctors take the time to discuss my needs and answer my questions.


StarStarStarStarStar Kindness  — 

It was a very nice experience for me. The service was great and the employees were so kind!!!!! Dr. A. Nilsen is very people friendly and I really appreciate that!!!!!


StarStarStarStarStar Exactly what I need — 

I love this location. The staff is so nice, knowledge and helpful. I don't like the fact that they are always so full of patients and busy. But I make sure to visit on my time frame so it's very much okay considering the wonderful service I always receive. I love my eye doctor and staff!


StarStarStarStarStar Easy check in, friendly and knowledgeable staff... — 

Easy check in, friendly and knowledgeable staff


StarStarStarStarStar I was very pleased. Everyone was so knowledgeab... — 

I was very pleased. Everyone was so knowledgeable.and helpful.👍


StarStarStarStarStar Awesome  — 

Eric Nilsen is awesome and everyone in the office is super!


StarStarStarStarStar The amount of professionalism that is shown fro... — 

The amount of professionalism that is shown from each staff member is exceptional from the moment you arrive.


StarStarStarStarStar Great service and care and very helpful staff  — 

Great service and care and very helpful staff


StarStarStarStarStar Timely and professional service. — 

Timely and professional service.


StarStarStarStarNo Star The staff are very friendly and professional. M... — 

The staff are very friendly and professional. My most recent visit went very well. The only quibble I have is my first visit a year ago, when I felt that getting the right prescription for one of my eyes was a bit rushed. Turned out that that lens didn't work so well. But Nilsen replaced it for free, so in the end, all was well.


StarStarStarStarStar Fast & friendly folks that work here!  — 

Fast & friendly folks that work here!


StarStarStarStarStar Always professional, efficient and communicativ... — 

Always professional, efficient and communicative!


StarStarStarStarStar Service  — 

I was concerned about an eye issue and I was able to get an appointment the same day. Everyone is friendly.


StarStarStarStarStar The staff is very friendly and accommodating. — 

The staff is very friendly and accommodating, they moved my appointment to a more convenient time slot with short notice. The doctor and techs were very helpful in explaining my updated prescription and determining my new glasses.


StarStarStarStarStar They are professional, timely and very customer... — 

They are professional, timely and very customer oriented.


StarStarStarStarStar Been coming for 19 years I think that speaks fo... — 

Been coming for 19 years I think that speaks for itself.


StarStarStarStarStar The staff was very courteous and professional. ... — 

The staff was very courteous and professional. My husband was treated with a lot of kindness. We left feeling he was in goods hands.


StarStarStarStarStar  — 

On each step of my visit, every employee made me feel like I was the most important patient. Every step of the way each person explained the procedure and what to expect. Everyone was kind, courteous and professional without being 'stiff'.


StarStarStarStarStar wonderful!... — 

From my doctor to the techs they are wonderful!!! Helpful, nice, cool, and understanding!!!!


StarStarStarStarStar Best Care — 

Very efficient staff. I like Dr A. Nilsen’s care delivery and her willingness to provide the care of what is best for her patients. Always gave time to answer questions.


StarStarStarStarStar  — 

Evaluated by Dr. Nilsen for elevated eye pressure due to glaucoma. He recommended that I be seen by Dr. Dorgeloh, glaucoma specialist, who I found to be very knowledgeable and professional. I will return to see her in a month, following use of an additional medication for my eye. I appreciate that Dr. Nilsen now has the ability to provide more comprehensive services to his patients.


StarStarStarStarStar  — 

Everything at your office is just run so perfectly. I was so impressed after leaving. I couldn’t stop talking about my experience all day to anyone that would listen. It is a very well oiled machine and your staff is phenomenal.


StarStarStarStarStar The staff is always extremely helpful and frien... — 

The staff is always extremely helpful and friendly, and Dr. Perry is amazing. Very thorough and I never feel rushed.


StarStarStarStarStar Everyone from the Dr's to the support staff are... — 

Everyone from the Dr's to the support staff are competent, caring professionals who take the time to answer questions and make the entire experience enjoyable.


StarStarStarStarStar Professional, friendly staff. Happy, positive a... — 

Professional, friendly staff. Happy, positive atmosphere. Sense of team work. Your staff is wonderful!


StarStarStarStarStar Everyone was extremely polite and helpful my ap... — 

Everyone was extremely polite and helpful my appointment went quickly and smoothly


StarStarStarStarStar Everyone was extremely nice and helpful. — 

Everyone was extremely nice and helpful.


StarStarStarStarStar First Visit — 

Just moved to the area, recommended by my daughter (a patient). Can not say enough good things about my visit. From the time I arrived till I finished.


StarStarStarStarStar I've been a patient at Nilsens for many years. ... — 

I've been a patient at Nilsens for many years. They are always very professional, knowledgeable, friendly and you never feel rushed.


StarStarStarStarStar Vey friendly and efficient service. — 

Vey friendly and efficient service.


StarStarStarStarStar I love this place! The level of service provid... — 

I love this place! The level of service provided here just makes me really trust the doctors. Their knowledge, the technology, everything is just top notch. I moved across town so I went elsewhere for 2 yrs, but decided me and my daughter needed to come back :). I'm so glad we did. I just trust them and I love their friendly staff.


StarStarStarStarStar From the moment I stepped into the waiting room... — 

From the moment I stepped into the waiting room I was greeted right away with friendly faces and kind words, everyone was very helpful. They were able to get me an appointment the same day I called as a new patient this was very important to me. From the front desk to the eye doctor I felt taken care of , I definitely will make this my go to eye care !!!


StarStarStarStarStar The service is always fast, friendly and smiles... — 

The service is always fast, friendly and smiles.


StarStarStarStarStar Everyone at Nilson Eye is is caring and helpful... — 

Everyone at Nilson Eye is is caring and helpful!!!


StarStarStarStarStar Amanda was wonderful! She spent so much time wi... — 

Amanda was wonderful! She spent so much time with me and was so helpful. Picking glasses out wasn’t as painful as it usually is!


StarStarStarStarStar Great staff ,friendly environment,very knowledg... — 

Great staff ,friendly environment,very knowledgeable and helpful with honest feedback!


StarStarStarStarNo Star  — 

The portion of the appointment with the doctor went well. She explained the reason for the vision problem I was having and recommended a solution. However, the optician adjusted two pairs of glasses I had which resulted in one of them tilting in one direction and too tight on my head. Will have to go back to have them adjusted again.


StarStarStarStarStar I would highly recommend Nilsen Eye Care. Ever... — 

I would highly recommend Nilsen Eye Care. Everyone is very nice and helpful. They have a great selection of frames.


StarStarStarStarStar Cmjmd — 

Excellent, friendly, comprehensive, and compassionate care. I have never found this anywhere else.


StarStarStarStarStar Top Tier Service  — 

I’ve been a patient for many years and it’s always a pleasurable experience; courtesy, kindness, knowledgeable. Dr. Nielsen is amazing!!!!


StarStarStarStarStar Well run — 

The entire operation runs well, with sharp and talented staff.


StarStarStarStarStar Great eye place — 

In and out quickly. The doctor was great. I will continue going here for eye needs


StarStarStarStarStar My overall experience was very good. Everyone ... — 

My overall experience was very good. Everyone there is extremely friendly and helpful. I was disappointed that the "pictures" of my eyes had to be done 3 times. A similar thing happened last year too. Is it time for new equipment? Thanks for all that you do.


StarStarStarStarStar Everyone is very friendly and helpful.  — 

Everyone is very friendly and helpful. Dr. Eric is the best!


StarStarStarStarStar Very knowledgeable and friendly people. The doc... — 

Very knowledgeable and friendly people. The doctor spent a lot of time explaining my situation. Great experience.


StarStarStarStarStar Dr Nilsen is great & all the staff are great...... — 

Dr Nilsen is great & all the staff are great...they make is a pleasant experience all around!


StarStarStarStarStar Everything went very well.. — 

Everything went very well..


StarStarStarStarStar Everyone is very friendly and helpful..😊 — 

Everyone is very friendly and helpful..😊


StarStarStarStarStar On time, friendly service in all aspects of the... — 

On time, friendly service in all aspects of the company.


StarStarStarStarStar Everyone friendly, comfortable feeling. — 

Everyone friendly, comfortable feeling.


StarStarStarStarStar they are all very kind and respectful of each c... — 

they are all very kind and respectful of each customer. Dr. Perry takes his time with my husband and I. Above all, they care about their customers and listen to each one


StarStarStarStarStar Excellent service all around! — 

Everyone here has always been very friendly and knowledgeable. This visit was for new readers/computer glasses. Hardly no wait time and Amanda was very helpful, not only with frames, but with explaining different options for lenses. The doctors have always been very nice with great ‘bedside manner’. I’m a customer for life!! Here’s to another 25 years (at least!!).


StarStarStarStarStar Outstanding people who really care 👏  — 

Outstanding people who really care 👏


StarStarStarStarStar Friendly staff from start to finish — 

Friendly and professional staff from start to finish!


StarStarStarStarStar Very friendly and knowledgeable staff, no waiti... — 

Very friendly and knowledgeable staff, no waiting, very efficient, a one stop shop kind of place.


StarStarStarStarStar Everyone is always courteous, respectful and ca... — 

Everyone is always courteous, respectful and caring.


StarStarStarStarStar Everyomne was professional. — 

The appointment was quick. The people were professional and helpful. At the end, Grace gave me some price reductions for glasses. When I left, she cleaned the back of my car off! I rally appreciated thaat.


StarStarStarStarStar What a wonderful experience! — 

What a wonderful experience! Everyone was so nice and helpful from the tech to the doctor to the man who helped me choose my glasses. The young black man was my tech and that man deserves a raise! First of all, his shoe game is straight drip … and he was so kind and definitely great at his job. Overall, the best experience I’ve ever had at an eye appointment.


StarStarStarStarStar Everyone is friendly, kind, and professional. I... — 

Everyone is friendly, kind, and professional. It’s a pleasure to go to Nilsen, much as I detest the eye exam itself!


StarStarStarStarStar Always enjoy coming to visit Nilsen Eye Care. S... — 

Always enjoy coming to visit Nilsen Eye Care. Staff is very professional and efficient with time management.


StarStarStarStarStar Exce customer service.  — 

Excellent customer service.


StarStarStarStarStar Everyone is very welcoming from the time you en... — 

Everyone is very welcoming from the time you enter the building until you leave. The staff makes sure that everyone has been spoken too that are sitting in the chairs or standing in the waiting room. You feel seen.


StarStarStarStarStar Excellent experience — 

Everybody in that office is amazing. Super friendly, and very helpful.


StarStarStarStarStar Great welcome - and everyone else was professio... — 

Great welcome - and everyone else was professional and very courteous!


StarStarStarStarStar My family always feels welcomed! We love coming... — 

My family always feels welcomed! We love coming to Nilsen's because we know we will be taken care of. From answering any concerns to helping make the tough decision on which pair look the best, everyone is always so willing to help!


StarNo StarNo StarNo StarNo Star It’s too difficult to make/arrange appointments... — 

It’s too difficult to make/arrange appointments to return for adjustments. As is, my appointment the other day was a disappointment as my glasses are not adjusted correctly.


StarStarStarStarStar Everyone here in this office is very helpful, c... — 

Everyone here in this office is very helpful, courteous, and very professional!!! I would definitely recommend this practie to friend & colleague.


StarStarStarStarStar glasses was not a good fit for me.  — 

I went back to office and Bieny saw what I described and immediately was on it to send them out to be corrected. She put a rush on them and I got them back in record time. She apologized for the lab making the error and all is well now. Nilsen eye care is the best.


StarStarStarStarStar Great services, very precise and professional, ... — 

Great services, very precise and professional, very nice and clean facility. Made to feel appreciated as a patient/customer. Pricey if you don't have insurance, but you get what you pay for!


StarStarStarStarStar It’s always a pleasure to come to Nilsen Eye Ca... — 

It’s always a pleasure to come to Nilsen Eye Care. Everyone is friendly, cheerful and very professional. This is the only health care provider I go to that is always on time! An extremely well run operation!


StarStarStarStarStar Service and staff are amazing. — 

Service and staff are amazing.


StarStarStarStarStar  — 

Always a very efficient and pleasant experience.


StarStarStarStarStar Staff is always friendly and knowledgeable.  — 

Staff is always friendly and knowledgeable.


StarStarStarStarStar Everyone there was friendly and attentive — 

Everyone there was friendly and attentive


StarStarStarStarStar Top notch proces and service start to finish — 

Top-notch process and service start to finish


StarStarStarStarStar Amazing staff! Everyone I had an interaction wi... — 

Amazing staff! Everyone I had an interaction with at my appt were extremely kind and welcoming. Grace was so great at helping me pick out new glasses! Can't wait to get them!


StarStarStarStarStar Everyone was friendly, helpful and knowledgeabl... — 

Everyone was friendly, helpful and knowledgeable! I first went to Dr. Nilsen in 1998!


StarStarStarStarStar The staff is friendly, and Dr. Nilsen is thorou... — 

The staff is friendly, and Dr. Nilsen is thorough and clearly listens.


StarStarStarStarStar Simply the best — 

The best 👌 The staff is friendly and courteous, and Dr. Stacy's bedside manner is bar none. He's clear concise when explaining the importance of eye care, and my current eye condition 👁 Sim


StarStarStarStarStar Very friendly & prompt  — 

Very friendly and prompt


StarStarStarNo StarNo Star Front staff not very friendly — 

Front staff not very friendly


StarStarStarStarStar The employees are amazing. They know there stu... — 

The employees are amazing. They know there stuff. Love dr A..


StarStarStarStarStar Great staff. Location. Parking. — 

Great staff. Location. Parking.


StarStarStarStarStar Everyone is very kind and patient. — 

Everyone is very kind and patient.


StarStarStarStarStar Knowledgable and curteous staff. Excellent care... — 

Knowledgable and curteous staff. Excellent care and explanations of things along the way.


StarStarStarStarStar The staff at Nilsen Eyecare always makes the ex... — 

The staff at Nilsen Eyecare always makes the experience pleasurable. Shout out to Terra and Dr. Stacy.


StarStarStarStarStar Very friendly and knowledgeable staff  — 

Very friendly and knowledgeable staff


StarStarStarStarStar Great experience !! — 

always an amazing experience !! Everyone is friendly, knowledgeable, patient and polite !!


StarStarStarStarStar Everyone is always so friendly and kind!  — 

Everyone is always so friendly and kind!


StarStarStarStarStar I love Nilsen Eye Care. Not only is the service... — 

I love Nilsen Eye Care. Not only is the service top-notch, but everyone there is so nice. I am a client for life !


StarStarStarStarStar Great Customer Service — 

They are always accommodating and open to work with your schedule. They go above and beyond for eye care.


StarStarStarStarStar All the staff are superior. They are caring and... — 

All the staff are superior. They are caring and really want people to feel good about their eye are!


StarStarStarStarStar Dr Kellerman and her assistant were responsive ... — 

Dr Kellerman and her assistant were responsive to my needs, clarifying my questions and concerns. I never have to wait long for my appointment. The front office staff is quick and professional.


StarStarStarStarStar Staff Kind to Children — 

We have taken our son to both Nilsen locations numerous times and at all times, they have been very kind to our disabled son and have been efficient and effective in their work. I have been very impressed with how easy it is to get a question answered or service.


StarStarStarStarStar Fast, Efficient, and Welcoming. I enjoyed the e... — 

Fast, Efficient, and Welcoming. I enjoyed the entire process and would highly recommend Nilsen Eye Care to friends and family!


StarStarStarStarStar Prompt professional aervice — 

Prompt professional service


StarStarStarStarStar Always great care — 

The staff is friendly, professional, and they take their time so there’s no feeling rushed.


StarStarStarStarStar My doctor took time too listen examine my eyes ... — 

My doctor took time too listen examine my eyes and referred me too someone who would be able too correct the problem with my eyes


StarStarStarStarNo Star Prices are pretty high for glasses but staff ar... — 

Prices are pretty high for glasses but staff are very kind and thorough


StarStarStarStarStar eye checkup  — 

everyone was polite and professional, prompt helpful. I loved it I felt special.


StarStarStarStarStar Everyone in this office was very professional b... — 

Everyone in this office was very professional but also very nice and fun!


StarStarStarStarStar Every member of the staff is welcoming and hel... — 

Every member of the staff is welcoming and helpful.


StarStarStarStarStar Every one is very pleasant and very professiona... — 

Every one is very pleasant and very professional


StarStarStarStarStar Positive Experience — 

Fast, courteous service; professional staff. The office is busy, but not chaotic; I've been a patient for several years.


StarStarStarStarStar Nilsen, including all with whom we dealt, impre... — 

Nilsen, including all with whom we dealt, impresses me as highly skilled and dedicated to superior service and attention to customers.


StarStarStarStarStar Timely, friendly and efficient appointment  — 

Timely, friendly and efficient appointment


StarStarStarStarStar No complaints as always. Top notch service, co... — 

No complaints as always. Top notch service, compassion for patients, knowledgeable and professional staff. Always a pleasant visit. Dr. Nilsen is top notch and I appreciate her overall care for her patients.


StarStarStarStarStar Excellent eye care  — 

Professional friendly staff. Good facilities. Everything one could ask for.


StarStarStarStarStar Highly Recommend . — 

I have been coming to see Alexandria aa my optometrist for years now. She came highly recommended by a colleague. I have only had pleasant and quality experiences.


StarStarStarStarStar The staff is friendly. They work with you and h... — 

The staff is friendly. They work with you and help navigate the costs of what the customer will be responsible in paying up front.


StarStarStarStarStar  — 

The office is clean and efficient. Wait time is minimal. Patients are treated courteously.


StarStarStarStarStar That Coners guy was the BEST! — 

That Coners guy was the BEST!


StarStarStarStarStar This business is run more efficiently than any ... — 

This business is run more efficiently than any I have ever seen! Friendly and caring staff. Highly recommend them to anyone looking for a great eye center!


StarStarStarStarStar Very knowledgeable practitioners and attentive ... — 

Very knowledgeable practitioners and attentive staffs


StarStarStarStarStar I only needed my glasses adjusted and the young... — 

I only needed my glasses adjusted and the young man who helped was great!


StarStarStarStarStar I’ve been seeing Dr Nilsen for about 20 years. ... — 

I’ve been seeing Dr Nilsen for about 20 years. He is the only doctor I trust with my eyes. My whole family goes to him as well. Thank you for all the years of taking care of us.


StarStarStarStarStar Love this office!  — 

Love this office! The staff is always so nice and I never have to wait long to be seen.


StarStarStarStarStar I loooove Dr nielson and his staffey are mo... — 

I loooove Dr nielson and his staff..they are more caring and professional than any other service s I've encountered..AND I'VE ENCOUNTERED A LOT OF THEM!!


StarStarStarStarStar I always get excellent service at Nilsen! I ha... — 

I always get excellent service at Nilsen! I have been coming there for many years.


StarStarNo StarNo StarNo Star Office is great. Frustrated with how bill work... — 

Office is great. Frustrated with how bill worked out. Have eye insurance plan that I have used for years. Always have exam covered but also opt for retinal imaging per doctor's recommendation. That is always said to be not covered by insurance but is recommended and is $39. No problem there but when I go to check out I am told it had to go through medical plan because of diagnosis. Because I paid the extra charge and doctor noted a condition my normal exam was not covered? So because he found something during add on service non of the exam was covered. No treatment for what was found so I cannot understand how my normal exam then becomes a medical issue. Makes no sense and never will to me.


StarStarStarStarStar We have been patients for many years. They have... — 

We have been patients for many years. They have always treated us well.


StarStarStarStarStar Well managed, no extended waiting,prompt profes... — 

Well managed, no extended waiting,prompt professional service.


StarStarStarStarStar So many good things to say about this practice ... — 

So many good things to say about this practice that I've been attending for over a decade. Best of all, I overheard another optomitrist from the area stating that he thought that Eric Nilsen "takes the best care of his patients" of any practice around. I said yep - I know that!! On top of that they stand by their products - I've had an unusual problem with my glasses fixed, promptly, and with no charge!


StarStarStarStarStar I had my new patient appointment and was super ... — 

I had my new patient appointment and was super impressed by the professionalism and service from everyone in the office. Glad to be a new patient and look forward to continuing my eye care with your office.


StarStarStarStarStar Great place. Very clean and friendly staff. — 

Great place. Very clean and friendly staff.


StarStarStarStarStar Great First Visit — 

The entire staff was terrific. The doctor I saw was very thorough, friendly, and took the time to go over everything with me. I would highly recommend Nilsen Eye Care to anyone.


StarStarStarStarStar Well run office. Great care! — 

Well run office. Great care!


StarStarStarStarStar Had an eye emergency late on a Friday afternoon... — 

Had an eye emergency late on a Friday afternoon and the doctor waited after hours for me to get there to take care of it. Always great service!


StarStarStarStarStar Very professional and friendly staff — 

Very professional and friendly staff


StarStarStarStarStar Everyone was very nice, friendly and completed ... — 

Everyone was very nice, friendly and completed all the steps I needed to get my eye exam. Also very helpful with helping me pick out some glasses.


StarStarStarStarStar Dr. Vaughn and the staff were all best in class... — 

Dr. Vaughn and the staff were all best in class. Very welcoming office atmosphere, evaluation steps explained clearly for truly outstanding experience. I look forward to enjoying the new glasses too.


StarStarStarStarStar Excellent service and staff! — 

Excellent service and staff!


StarStarStarStarStar Highly Professional Care and service — 

Could not be more pleased with the professional care and service rendered at this office. I have been a patient of Nilsen Eye Care for at least 20 years and would not dream of changing to another service.


StarStarStarStarStar We love this practice. Everyone is so helpful a... — 

We love this practice. Everyone is so helpful and friendly.


StarStarStarStarStar  — 

In today's world, where it's challenging to find trustworthy and high-quality service providers, Nilsen Eye Care stands out. I would, without a hint of doubt, recommend them to any friend or colleague in need of their services. Their reputation is well-deserved, and I'm confident others will have a similar positive experience.


StarStarStarStarStar  — 

My husband and I have been seeing Dr Nilsen for a long time. We were right down the street from his practice now we are a hour away and we will continue to drive that hour because we like him and all his staff that much.


StarStarStarStarStar Service was great. Staff were friendly and hel... — 

Service was great. Staff were friendly and helpful.


StarStarStarStarStar The nielsen staff have always gone above and be... — 

The nielsen staff have always gone above and beyond with their customer service. I appreciate their attentiveness to my needs and interests. Everyone is so friendly and willing to give the time I need and assistance when trying to select new glasses.


StarStarStarStarStar Seamless visit fromStart to finish everytime  — 

Seamless visit from Start to finish everytime


StarStarStarStarStar Everybody there is very friendly and knowledgea... — 

Everybody there is very friendly and knowledgeable about all things eye related! I am always happy with the level of service every time I visit!


StarStarStarStarStar  — 

Everybody was very thorough and efficient. I felt like everything was done in a timely matter and nothing was missed


StarStarStarStarStar Nice place. Good friendly and helpful staff. — 

Nice place. Good friendly and helpful staff.


StarStarStarStarStar Dr. Kellerman saw me the same day as my emergency! — 

Dr. Kellerman was great to work me in the same day I had my emergency. Out of the blue I had blurry vision. I couldn’t see clearly for 5 mins or so. Peace of mind to have been seen the same day & diagnosed. Thank you!


StarStarStarStarStar Courteous and professional service. I was give... — 

Courteous and professional service. I was given a very thorough eye exam. Dr. Perry was great and answered all my questions.


StarStarStarStarStar Staff if friendly, professional and Dr. Eric Ne... — 

Staff if friendly, professional and Dr. Eric Neilsen is terrific. He covers all the bases and is very patient.


StarStarStarStarStar Wonderful customer service! I called with a con... — 

Wonderful customer service! I called with a concern and a hope to secure an appointment quickly and was given a same day appointment. The staff and doctor provided me with peace of mind. Thank you!


StarStarStarStarStar Convenient and professional — 

Convenient and professional


StarStarStarStarNo Star Dr. Perry as always is top notch. So were the t... — 

Dr. Perry as always is top notch. So were the technicians and desk workers. Great representatives for your company. Your attitude regarding the wearing of masks is not to my liking. For the second time I have not received my prescription copy at checkout. Please mail it to me via the postal service. Thank you. Erika Pacelli


StarStarStarStarStar Staff was very helpful and got me in very quick... — 

Staff was very helpful and got me in very quickly due to object in My eyes


StarStarStarStarStar Dr Perry was so tentative to my eye problem and... — 

Dr Perry was so tentative to my eye problem and explained to me very well what was best to help my eyesight that itself was a comfort. I highly recommend NIELSEN EYE CARE ITS THE BEST.I CAN ONLY SAY THAT FROM MY OWN EXPERIENCE.


StarStarStarStarStar friendly, professional knowledgeable staff. Dr... — 

friendly, professional knowledgeable staff. Dr. Eric is kind and great medical professional with compassionate and humor.


StarStarNo StarNo StarNo Star Denise was grumpy and sold me on a retinal pict... — 

Denise was grumpy and sold me on a retinal picture that the doctor did not even review with me until I asked as the doctor was walking out the door. Wait times were good but it was very rushed.


StarStarStarStarStar Friendly Dr and staff. Been a patient here for ... — 

Friendly Dr and staff. Been a patient here for years, even after moving 45 minutes away. Optical staff is very thorough, particularly when figuring out use of benefits options.


StarStarStarStarStar  — 

Good service when open. Their website, though, claim they are open when they are not.


StarStarStarStarStar Everyone is so nice and helpful  — 

Everyone is so nice and helpful


StarStarStarStarStar Organized well oiled machine! Everyone knows t... — 

Organized well oiled machine! Everyone knows their job and performs it promptly and professionally. Knowledgeable and friendly staff at all levels. Best in the business as far as I am concerned!


StarStarStarStarStar Everyone was very friendly and professional and... — 

Everyone was very friendly and professional and Dr. Nielsen was very thorough.


StarStarStarStarStar Excellent eye exam — 

Staff was very friendly and knowledgeable.


StarStarStarStarNo Star Excellent service and very friendly personnel. ... — 

Excellent service and very friendly personnel. I have been a patient with Dr. Eric Nielson from the beginning, when he was in the CTC Mall. My only complaint that the complex is very large now, very busy. I prefer the slower pace and less patrons back in the day of his business, about 7 years ago.


StarStarStarStarStar Technicians were polite and professional — 

Technicians were polite and professional


StarStarStarStarStar Nilsen really does care. Every time I have been... — 

Nilsen really does care. Every time I have been in the office they have gone above and beyond getting to know me and remember me each time I come in. They care about my input rather than just feeding me information. I recommend Nilsen every day of the week.


StarStarStarStarStar No wait. Team was professional and kind. — 

No wait. The team was professional and kind.


StarStarStarStarStar The entire staff was kind, quick and efficient.... — 

The entire staff was kind, quick and efficient.


StarStarStarStarStar Friendly staff, skilled clinicians, clean envir... — 

Friendly staff, skilled clinicians, clean environment, and great service. I always enjoy coming to Nilsen.


StarStarStarStarStar Nilsen Eye Care team is top notch!! — 

The team at Nilsen Eye Care are exceptional! Knowledgeable, friendly, thorough and thoughtful.


StarStarStarStarStar  — 

Friendly and competent staff. I've had nothing but positive experiences here!


StarStarStarStarStar Great experience at Nilsen Eye Care — 

I was able to make an appointment quickly and easily, The staff are always easy to deal with and are kind and courteous. Dr Nielsen is thorough.


StarStarStarStarStar Reorder of glasses after a fall — 

As usual everyone at Nilsen Eye Care treated me with respect and if I was there only patient. Professional, kind and caring, very nice to work with. I won’t be changing companies. I have gone to them when they first opened.


StarStarStarStarStar Always a positive wx — 

Always a positive experience


StarStarStarStarStar You all were very nice and professional — 

You all were very nice and professional


StarStarStarStarStar Very friendly staff and efficient. Opportunity ... — 

Very friendly staff and efficient. Opportunity to improve the check-out process to reduce the amount of time.


StarStarStarStarStar Very easy to talk with all of your staff. I alw... — 

Very easy to talk with all of your staff. I always leave feeling as if I have all the information I need and I have what I need for another year.


StarStarStarStarStar Dr Stacey is great!! I've been coming here for ... — 

Dr Stacey is great!! I've been coming here for years! Wouldn't go anywhere else!


StarStarStarStarStar Wonderful care  — 

Love Nilsen Eye Care. I have been a patient for years. The staff is caring and patient and they are all very knowledgeable.


StarStarStarStarStar Great appointment! My daughter Becky has Down ... — 

Great appointment! My daughter Becky has Down Syndrome and wanted to handle this appointment without me in the examining room. Dr. Stacey saw her only for a few minutes because Bailey had already done an excellent job as the technician. Bailey even got my daughter for the very first time (following several previous yearly check-ups) to tolerate the eye-puff glaucoma check -- no small feat indeed! Every other aspect of the appointment was fine. Having understanding and patient doctor and technician are extremely important to our family, and that's why we keep our daughter going to Nilsen Eye Care.


StarStarStarStarStar Very friendly positive staff and on time appoin... — 

Very friendly positive staff and on time appointments Seems employees have been guided well in customer service and I appreciate their friendliness and prompt service


StarStarStarStarStar Best Eye Care in Richmond — 

My entire family has had their eye care with the Nilsen Eye Carae practice. During my eye exams, extraordinary patience is consistently demonstrated to ensure accuracy of prescription and to assess for any eye related issues. They offer a wide array of frames, which is important as I need more petite frames. The customer service is exemplary.


StarStarStarStarStar Friendly staff! Runs on time! — 

Friendly staff! Runs on time!


StarStarStarStarStar The professional service combined with the frie... — 

The professional service combined with the friendliness, comfort and ease is unbeatable!


StarStarStarStarStar Dr. Perry, Bailey, and Grace provided excellent... — 

Dr. Perry, Bailey, and Grace provided excellent professional service. All three were very pleasant and caring.


StarStarStarStarStar Very timely...professional...pleasant...knowled... — 

Very timely...professional...pleasant...knowledgeable and very stylish frames!


StarStarStarStarStar Very professional all the way. — 

Very professional all the way.


StarStarStarStarStar Like family! Attention to detail.  — 

Like family! Attention to detail. Invite questions and fully explains assessments.


StarStarStarStarStar Actually look forward to my appointments…... — 

I always feel like I am a valued patient, and I’m treated with kindness and respect. Dr. Perry takes the time to explain all the tests and the results. Before coming to Nelson eyecare, I would put off a doctor appointments, but not anymore!


StarStarStarStarStar Dr. Nielsen is great and truly cares about your... — 

Dr. Nielsen is great and truly cares about your eye health! Always professional, friendly, and great at explaining everything. All the staff is friendly and helpful.


StarStarStarStarStar Always a great experience at Nilsen.  — 

Always a great experience at Nilsen. The staff in every department are so friendly and helpful.


StarStarStarStarStar As usual, on time, little wait time, quick, eff... — 

As usual, on time, little wait time, quick, efficient, thorough. Pleasant, dedicated folks.


StarStarStarStarStar Excellent service from the front desk and assis... — 

Excellent service from the front desk and assistants, as well as my eye doc!


StarStarStarStarStar Eric has always been top notch in his vision ca... — 

Eric has always been top notch in his vision care. I would not go there anyone else.


StarStarStarStarStar Great customer service!!! — 

Great customer service!!!


StarStarStarStarStar I have been a patient of Dr. Alexandra Nilsen f... — 

I have been a patient of Dr. Alexandra Nilsen for over two decades now . I have the most respect and confidence with the doctor ability for our vision care, my late spouse and I have always received from this great practice.


StarStarStarStarStar Your phone staff arranged for an immediate very... — 

Your phone staff arranged for an immediate very urgent appointment with Dr. Kellerman. Some time ago, I understood that Eric was going to arrange a surgical consultation due to loss of sight, cataract lenses protein build up. I tried to initiate follow-up contact several times. Eric responded once with a message that he would address it as soon as he could. That was months ago. Now I am completely blind in my right eye; have no near vision with or without prescription glasses. And I am having a hard time with my far vision in both eyes. Dr. Kellerman set up a consultation for me, right away, with Commonwealth eye care; but Dr. Iuorno hasn't any openings until October. I made an appointment and they kindly put me on a wait list. But, meanwhile, I literally cannot see because I was left to wait such a long time to get the referral for a surgical consultation. Dr. Kellerman and your staff could not be more wonderful and I appreciate their help tremendously. I was and am scared.


StarStarStarStarStar I’m always well taken care of and have good exp... — 

I’m always well taken care of and have good experiences when I come in! I’ve never had any issues and always am excited when it’s time to get new glasses


StarStarStarStarStar Everyone was so nice and professional. I really... — 

Everyone was so nice and professional. I really see why my friends and family keep coming here and have been here for years!


StarStarStarStarStar love Dr Perry — 

I have always been happy with Dr. Perry's work. I feel he takes his time and makes sure everything is good. I would totally recommend him to all my friends and family.


StarStarStarStarStar Dr Eric rocks... be safe... — 

Dr Eric rocks... be safe...


StarStarStarNo StarNo Star Amanda was great really liked her. She explaine... — 

Amanda was great really liked her. She explained a lot about why one frame would be better for me than another. More than anyone else has ever shown me. I didn’t care how she had to keep going back and forth to the drs new patient which i don’t blame her at all. I think it maybe how y’all have changed on the way you use to do it because I never experienced that ever with y’all.


StarStarStarStarStar Very friendly staff. The staff is very knowledg... — 

Very friendly staff. The staff is very knowledgeable and can answer any questions.


StarStarStarStarNo Star $39 credit — 

I was supposed to get a credit of $39 but haven’t seen it show up. I had a picture taken of my eyes and was told my insurance would cover it. I brought it to the attention of the front desk on July 17. The lady at the front desk said she would talk to her boss. After my appointment, she told me that I would be given the credit. No credit has shown up.


StarStarStarStarStar Great Place — 

The staff there are the best. They go out of their way to help you.


StarStarStarStarStar Nilsen Eye Care is a great place to go for your... — 

Nilsen Eye Care is a great place to go for your eye care needs. From exam to eyeglasses they are 100% thorough and caring.


StarStarStarStarStar  — 

Old school service. They are all about helping you and making sure your eyes and vision are the best they can be. Every Doctors office should study their business model and learn how to treat patients with respect and actually try to help them. Don't change a thing, you guys are the best. Thank you.


StarStarStarStarStar Dr Nielsen (lady) is sooo wonderful. The time b... — 

Dr Nielsen (lady) is sooo wonderful. The time before last they stated they were no longer taking my other insurance I called my insurance lady and changed my insurance. So glad I did. She is very professional and throughly great with my eyes.


StarStarStarStarStar Both Doctors Nilsen are great! — 

Dr. Alexandra Nilsen has been my eye doctor for many years, and I think she is wonderful!! This past week, she was unavailable when I had an emergency visit. I met with Dr. Eris Nilsen for the first time. He was terrific as well. These two have a great practice. I can't say enough good things about them!


StarStarStarStarStar Very friendly and helpful, great experience tha... — 

Very friendly and helpful, great experience thank you


StarStarStarStarStar Dr. Eric is the best! I've seen him for 25 year... — 

Dr. Eric is the best! I've seen him for 25 years now. I feel like we are good friends and he always seeks perfection when it comes to my eyes!


StarStarStarStarStar As always, everyone was very helpful and answer... — 

As always, everyone was very helpful and answered all of my questions.


StarStarStarStarStar Denise was excellent at putting my daughter at ... — 

Denise was excellent at putting my daughter at ease and working with her anxieties.


StarStarStarStarStar Great experience — 

Staff was friendly and Connor did a great job helping me find the right lenses.


StarStarStarStarStar  — 

Customer service is very friendly and understanding your needs


StarStarStarStarStar Very professional, friendly people. — 

Very professional, friendly people.


StarStarStarStarStar All of the people I was in contact with from be... — 

All of the people I was in contact with from beginning to end were very kind and professional.


StarStarStarStarStar This was a positive experience from start to fi... — 

This was a positive experience from start to finish!!


StarStarStarStarStar The most knowledgeable doctors and staff anywhe... — 

The most knowledgeable doctors and staff anywhere. I always get what I need quickly and with a detailed explanation. Never pushy with any products and very helpful with maintaining my current glasses.


StarStarStarStarStar Very Professional Eyecare — 

I have been dealing with this practice for many years and I am always greeted courteously and promptly when I enter. The entire staff is knowledgeable and professional. I am convinced these people really care about my wellbeing


StarStarStarStarStar Very efficient, in and out. — 

It was a really smooth and fast. They took me right i, did the preliminary tests then taken back to the exam room where Dr Alexandra came in almost behind me, ran me through the procedure and out I went. I have been going to Nilsen eye care for the past 15+ years.


StarStarStarStarStar Emergency visit went great! — 

Got an emergency visit scheduled quickly. Was taken care of on time and with care.


StarStarStarStarStar My experiences with Nilsen Eye Care are always ... — 

My experiences with Nilsen Eye Care are always fantastic. Staff is very friendly. Doctors are extremely efficient, personable and knowledgeable. And best part, I never have to wait! This is always one of the most pleasant medical office visits I experience during the year. AAA+++!


StarStarStarStarStar Great Care, 5 stars for sure — 

professional, clean, nice staff, Dr. Stacey is kind and helpful and knowledgable. Glad he is my doctor.


StarStarStarStarStar Amazing service, staff and treatment. I trust a... — 

Amazing service, staff and treatment. I trust and feel really comfortable here.


StarStarStarStarStar  — 

It’s always a great experience. Get my eyes checked there.


StarStarStarStarStar Good Service Good Service  — 

Good Service Good Service


StarStarStarStarStar Very friendly and helpful staff. Loved that we... — 

Very friendly and helpful staff. Loved that we didn't have to wait for our appointment. In and out in 15 minutes for our daughter's appoinment.


StarStarStarStarStar Service was thorough, friendly, & entirely plea... — 

Service was thorough, friendly, & entirely pleasant.


StarStarStarStarStar Great care and professionalism. Have latest eq... — 

Great care and professionalism. Have latest equipment to test with and they offer options for additional testing.


StarStarStarStarStar I feel I receive professional service. — 

I feel I receive professional service.


StarStarStarStarStar It’s always a pleasure to come in for a visit! ... — 

It’s always a pleasure to come in for a visit! I was greeted with a friendly smile and the tech was kind and knowledgeable. I can’t say enough good things about Dr. Craig Perry who did my exam and Grace who helped find the perfect glasses for me! Everyone that I came in contact with was lovely!


StarStarStarStarStar I was greeted as soon as I entered the building... — 

I was greeted as soon as I entered the building, checked in immediately and taken back for my exam which also was done promptly. Everyone was gracious and pleasant. Its a joy to visit Nilson Eye Care!


StarStarStarStarStar All staff are nice and friendly including the d... — 

All staff are nice and friendly including the doctors.


StarStarStarStarStar  — 

Inviting and friendly staff


StarStarStarStarStar Prompt & on time service for appointment. Conn... — 

Prompt & on time service for appointment. Connor was patient & offered assistance in choosing frames. Did not feel rushed as he was "present" in the moment.


StarStarStarStarStar Very pleasant and professional. I'm glad I came... — 

Very pleasant and professional. I'm glad I came here. Excellent staff.


StarStarStarStarStar Great doctors and associates; the best customer... — 

Great doctors and associates; the best customer service! Welcoming environment! Convent hours and location!


StarStarStarStarStar EVERYONE from the receptionist to the doctor wa... — 

EVERYONE from the receptionist to the doctor was pleasant and very knowledgeable. I felt very "cared for". I have had few issues with getting used to contact use and each time I was made to feel comfortable and not "stupid"


StarStarStarStarStar Love coming here for my eye health  — 

Always wonderful service, staff is friendly and takes very good care of all patients


StarStarStarStarStar Visit — 

The doctor was very thorough in my exam and took a lot of time to make sure all my questions were answered! The lady that helped fit me for my glasses was patient and very helpful!


StarStarStarStarStar  — 

Grace was very very helpful when I got my new lenses. I got my frames at Nilsen originally and love them and wanted to keep them.


StarStarStarStarStar Professional, caring, willing to assist with ne... — 

Professional, caring, willing to assist with needs


StarStarStarStarStar Same day appointment — 

I called as a result of a foggy object in my right eye. I fully expect expected to get an appointment in a few days. To my surprise they made arrangements for me to see Dr. Perry in 45 minutes. After a thorough examination, the condition was explained to me in terms I could understand.


StarStarStarStarStar Rebekah.  — 

Rebekah was so nice to work with. She explained everything and even picked out some frames for me. Nobody has ever done that for me. Very knowledgeable and kind. You can tell she loves helping people.


StarStarStarStarStar staff was great and very helpful in answering a... — 

staff was great and very helpful in answering all of my questions.


StarStarStarStarStar Love it here!  — 

Always a pleasant experience here. Everyone is so nice and accommodating. There is no reason to go anywhere else for me and my family!


StarStarStarStarStar Met my needs and was very informative. Comfor... — 

Met my needs and was very informative. Comfortable environment


StarStarStarStarStar They are always friendly and have given excelle... — 

They are always friendly and have given excellent care.


StarStarStarStarStar Phenomenal Staff — 

Every single person that we encountered was pleasant, courteous and kind.


StarStarStarStarStar Entire staff is very professional. Always on t... — 

Entire staff is very professional. Always on time and very thorough


StarStarStarStarStar Great staff. Great doctors. Very professional... — 

Great staff. Great doctors. Very professionally run office.


StarStarStarStarStar Highly Satisfied  — 

My wife and I have been patients of Nilsen Eye Care for approximately 20 years. Professional care is top notch, staff is great and you are always made to feel welcome. Have recommended to family without hesitation.


StarStarStarStarStar I have been coming here for many years. Everyon... — 

I have been coming here for many years. Everyone is really nice and very professional!! Office is always super clean !!


StarStarStarStarStar Excellent Customer Service. Knowledgeable and f... — 

Excellent Customer Service. Knowledgeable and friendly staff. Very thorough and professional eye examinations, corrective solutions, and refers if necessary. Some people may feel pressure to be sold extra items is only negative. But not a problem as sales associates will let you decide at a later date.


StarStarStarStarStar  — 

Great people to work with


StarStarStarStarStar Been a loyal patient for many years for a reaso... — 

Been a loyal patient for many years for a reason. Great service!


StarStarStarStarNo Star wait time unacceptable (43 min past my appointm... — 

wait time unacceptable (43 min past my appointment time and I arrived 15 min prior)


StarStarStarStarStar Everyone was professional, courteous, and frien... — 

Everyone was professional, courteous, and friendly.


StarStarStarStarStar The entire staff was welcoming, kind, knowledge... — 

The entire staff was welcoming, kind, knowledgeable, and moved us through the process seamlessly.


StarStarStarStarStar  — 

It is such a warm environment, where everyone you come into contact feels like family. All the technicians and Dr. Nilsen, go above and beyond to make sure your sight is as best it can be.


StarStarStarStarStar Friendly and outstanding staff  — 

Friendly and outstanding staff


StarStarStarStarStar Excellent experience (as always) — 

Excellent experience (as always) from the receptionist to the doctor. Docs always take time with the patients and explain everything thoroughly. If you’re looking for an eye doctor, then look no further.


StarStarStarStarStar Employees b very friendly and professional no l... — 

Employees b very friendly and professional no long wait time excellent service


StarStarStarStarStar The staff was super friendly.  — 

The staff was super friendly. The doctor and the other staff made me feel comfortable throughout the exam.


StarStarStarStarStar Good patient care — 

Good patient care keeping the individual in mind.


StarStarStarStarStar Another excellent visit! — 

Whether a scheduled appointment or (as in this case) an urgent need, the staff at Nilsen is efficient, friendly and accommodating. I always feel that they are intent on providing the best eye care and customer experience possible.


StarStarStarStarStar Eye Appointment Experience  — 

Conner Csr was very Professional and knowledgeable. Disappointed that my Optical Plan and Medicare didn't cover more.


StarStarStarStarStar Nothing but good experiences with this Doctor. — 

I’ve been a patient of Dr.Nilsen for a long time. Over the years, I’ve come to appreciate all he and his employees do to make my appointments go smoothly. I’ve never experienced any doctor’s office where I felt so cared for. Everything runs smoothly, everybody is friendly and helpful and Dr. Nilsen himself has been instrumental in helping with some serious eye issues I’ve had. I can’t think of anything negative in any way. I’d say he and his people provide the very best experience anyone could possibly have. I’ve recommended him to all my friends and family and several of us are currently patients of his office.


StarStarStarStarStar Only feedback I have is to not just go and sche... — 

Only feedback I have is to not just go and schedule the next annual appointment without asking the patient first. This happens at every appointment - the provider hands me the appointment card with next date/time and I cannot even see the writing due to not having my contact lenses in the for appointment. Would advise the provider to ASK what day/time the patient would like their next appointment to be prior to scheduling.


StarStarStarStarStar  — 

Everyone in the office is so kind, from the receptionist, to the doctor, to the intern, to the optical shop. Connor was so nice and helpful with helping me pick out my new frames. I could tell he really cared about finding glasses for me that were flattering.


StarStarStarStarStar Best Office Experience  — 

I don’t say this lightly, this was the best experience I’ve ever had at any medical related office. They were so efficient with getting you in and out while providing exactly the service I needed. Two years in a row now for my annual eye exam I’ve walked away thinking “wow that was a pleasant experience, and fast too”


StarStarStarStarStar Efficient and always pleasant! — 

The whole team was super efficient, from check in to check out. And the office was super clean as always.


StarStarStarStarStar Everyone is always so friendly. Visit is always... — 

Everyone is always so friendly. Visit is always prompt and professional. My entire family comes here .


StarStarStarStarNo Star Dr. Alexandra is great! Very knowledgeable and ... — 

Dr. Alexandra is great! Very knowledgeable and attentive and kind.


StarStarStarStarStar Both doctor and staff were very professional an... — 

Both doctor and staff were very professional and nice.


StarStarStarStarStar I have recommended Kathy Miles to you all who i... — 

I have recommended Kathy Miles to you all who is a current patient.


StarStarStarStarStar Great service and feedback on the diagnosis.... — 

Great service and feedback on the diagnosis. Nice and pleasant support from staff


StarStarStarNo StarNo Star I generally do not recommend anything to anyone... — 

I generally do not recommend anything to anyone unless asked. If asked I would recommend.


StarStarStarStarStar Nilsen Eyecare is always thorough, thoughtful, ... — 

Nilsen Eyecare is always thorough, thoughtful, and kind.


StarStarStarStarStar This is by far the most efficiently run medical... — 

This is by far the most efficiently run medical office I have ever been to. All employees are knowledgeable & friendly. I told the doctor that this office is the "chick-fil-A" of doctor offices!


StarStarStarStarStar Love Nilsen Eye Care — 

Love Nilsen Eye Care!!! My husband and I have been patients for 10+ years. Everyone always takes such good care of us!


StarStarStarStarStar Great experience! All staff very pleasant, pati... — 

Great experience! All staff very pleasant, patient and professional! Recommend wholeheartedly.


StarStarStarStarStar Excellent service and I love Dr. Alexandra, she... — 

Excellent service and I love Dr. Alexandra, she is the best!!


StarStarStarStarStar I need glasses for working on my work PC. — 

I need glasses for working on my work PC. I've had this pair for several years. This years lenses did not work at all. Optometrist found 2 problems: First they ground one lens off center (ouch) second the lenses that I had been getting were out of production. new lenses different formula for grinding. They were persistent and with the third set of lenses I'm able to use these glasses again with my PC. Oh by the way, I have a total of 5 feet of monitors that I use that are about 3 feet away from me. These are not normal computer glasses.


StarNo StarNo StarNo StarNo Star On my Saturday visit things went fine, but THEN... — 

On my Saturday visit things went fine, but all day today I've had issues connected with staff. i called twice, but each time had to cycle through the phone tree multiple times (once five times and again after I wasn't called back in a timely fashion seven times) before reaching a live representative. The entire office seems overworked rather than taxed but efficient. The workflow and hand offs are hurried and almost stressful as a patient. My title was not corrected in the system and I was called different names by different staff members. As a first time patient I'll see thing through to product pickup but likely never return to this practice -- an extremely disappointing representation of independent optometry.


StarStarStarStarStar Staff friendly and patient and atmosphere great... — 

Staff friendly and patient and atmosphere great!


StarStarStarStarStar Friendly staff, clean environment, knowledgeabl... — 

Friendly staff, clean environment, knowledgeable doctors and great location.


StarStarStarStarStar Nice staff, great service, professional and eff... — 

Nice staff, great service, professional and efficient.


StarStarStarStarStar Amazing and friendly staff , the only wait time... — 

Amazing and friendly staff , the only wait time was to check out.


StarStarStarStarStar very professional everyone knew their job was a... — 

very professional everyone knew their job was and did it


StarStarStarStarStar I WAS TRAVELING IN RICHMOND. HAD AN EYE ISSUE ... — 

I WAS TRAVELING IN RICHMOND. HAD AN EYE ISSUE THAT WEEKEND. THEY SAW ME ON A SATURDAY. EVERYONE THERE VERY PROFESSIONAL AND FRIENDLY. I WAS VERY PLEASED I WAS SEEN SO QUICK CONSIDERING I WAS FROM OUT OF TOWN.


StarStarStarStarStar Great job! — 

Everyone I encountered was friendly and professional


StarStarStarStarStar Very efficient staff from start to finish with ... — 

Very efficient staff from start to finish with front desk and clinical. No waiting and most welcoming!


StarStarStarStarStar Better than Chick-fil-A  — 

You walk in and are immediately greeted by smiling faces that want to help you! I had an appt.for sunglasses and by the time Inwalked.over to start looking here comes the prrson designated to help me! If only every business operated like this!


StarStarStarStarStar Pleasant staff, pleasant experience — 

Pleasant staff, pleasant experience


StarStarStarStarStar I was on time and my appointment began before I... — 

I was on time and my appointment began before I could even sit down. There was never a time during my visit that I was left alone. Between the technician and the Dr it was seemless. Dr answered all my questions very professional and organized pleasant staff. P.S. the office was buzzing with patients the optical section was full and everyone was getting individual attention. Never been anywhere where so much attention to customer service was so great


StarStarStarStarStar everyone is very nice and professional — 

everyone is very nice and professional


StarStarStarStarStar Best Eye Care — 

I have brought the entire family in two visits and each time I get amazing service, polite staff, and very knowledgeable teams.


StarStarStarStarStar Excellent service and knowledgeable. — 

Excellent service and knowledgeable.


StarStarStarStarStar Prompt and courteous service. Connor and the t... — 

Prompt and courteous service. Connor and the technician were great.


StarStarStarStarStar Everyone is very helpful. Dr. Stacy listens to ... — 

Everyone is very helpful. Dr. Stacy listens to your concerns.


StarStarStarStarStar  — 

Dr. Kellerman and Patrick were very welcoming!!


StarStarStarStarStar From when you walk in the door til you leave se... — 

From when you walk in the door til you leave service is top notch. Everyone is so friendly and caring


StarStarStarStarStar I’m always impressed with how the office operat... — 

I’m always impressed with how the office operates so efficiently and professionally. Wait times are minimal yet the service never feels rushed. I highly recommend Nilsen.


StarStarStarStarNo Star All Services provided were just what I needed — 

Services from the pre-exam testing to the exam to the selection of eyeglasses could not have been better. All my questions and concerns were answered. The selection of eyeglasses provided me with just what I wanted and needed without any extras that I did not want.


StarStarStarStarStar great staff — 

Tiffany was super helpful and I didn’t have any wait, despite showing up 10 minutes early. Dr. Keller man was very knowledgeable and friendly. It was a very pleasant experience and super quick. I’m glad to have found the practice I trust my vision with


StarStarStarStarStar Just the best! — 

Just the best! Everyone is so friendly and the process from start to finish is just efficient. I felt listened to when I had questions but was also in and out in 30 mins. Fantastic!


StarStarStarStarStar I was impressed from the time I arrived by your... — 

I was impressed from the time I arrived by your kind front desk staff , to the tech that took me back, Dr Kellerman, to Grace who assisted me w/ discussing my eye care ins to assisted me w/ selecting my frames/ glasses.


StarStarStarStarStar I have always had a good experience on my appoi... — 

I have always had a good experience on my appointments whether it’s an annual eye exam or glasses adjustment. Super friendly staff!


StarStarStarStarStar Everyone was welcoming and throrough — 

Everyone one each step of the way through testing, etc was very welcoming and thorough.


StarStarStarStarStar  — 

Usually very happy, but a little disappointed that my request for a new prescription of Lantanoprost never got sent to my pharmacy. Fortunately, the pharmacist at Midlothian Apothacary, Watkins Center, is familiar with my meds and was able to help me out this morning. He said he had called Dr Nilsen on Wednesday afternoon, but there had been no response yet.


StarStarStarStarStar You guys ROCK! Nice people! — 

You guys ROCK! Nice people!


StarStarStarStarStar Clearly, the very best eye care available anywhere — 

No finer sincere care, knowledge, resources, skill, and at least 400% dedication to each and every patients's needs, comfort, and supremely successful and appreciated outcomes.


StarStarStarStarStar Very pleased that I could be seen with short no... — 

Very pleased that I could be seen with short notice Dr Perry was outstanding and I did not fee rushed


StarStarStarStarStar Superb Care in a Welcoming environment.  — 

Superb Care in a Welcoming environment. I have been a patient at Nilsen Eye Care for approximately 20 years. Could not be more pleased with the professionalism of Dr Eric and Dr. Alexandra Nilsen and their staff. Always confident in my care and the staff is as professional and caring as anyone would want. Highly recommend Nilsen Eye Care.


StarStarStarStarStar The Nilsen team is always professional and cour... — 

The Nilsen team is always professional and courteous. The doctors are knowledgeable and take a personal interest in your care. We moved to Chesterfield from Maryland and I was not looking forward to locating new doctors once we moved to the area. Nilsen has been able to treat my Glaucoma as well as other eye care needs without having to also find a specialist.


StarStarStarStarStar All members of this office were very profession... — 

All members of this office were very professional, friendly, and courteous. The whole appointment lasted about 20 minutes from when I entered the office; there is a very efficient, streamlined flow to the appointment.


StarStarStarStarStar Dr Alex is so kind and professional. The entir... — 

Dr Alex is so kind and professional. The entire staff is as well. They are knowledgeable and courteous.


StarStarStarStarStar Everyone is so friendly and makes you feel so w... — 

Everyone is so friendly and makes you feel so welcome and comfortable.


StarStarStarStarStar Every staff person is so nice! Very competent a... — 

Every staff person is so nice! Very competent and caring. It took me forever to pick out frames, but my person was very helpful, patient, cheerful and knowledgeable.


StarStarStarStarStar Great job with anyone involved. Everyone smiled... — 

Great job with anyone involved. Everyone smiled


StarStarStarStarStar Friendly greetings by all the staff. Super prof... — 

Friendly greetings by all the staff. Super professional. Explains everything really well. Doctor listened attentively, asked questions and helped me understand my eye health.


StarStarStarStarStar dr nilsen and staff are the utmost professional... — 

dr nilsen and staff are the utmost professionals! I am so pleased to be a patient and because of the care and concern everyone at nilsen eye care consistently provides, i always recommend them.


StarStarStarStarStar Christine C was very helpful w superior level o... — 

Christine C was very helpful w superior level of service


StarStarStarStarStar Friendly employees explains everything they doi... — 

Friendly employees explains everything they doing and takes time if you don’t understand they will explain it to you


StarStarStarStarStar Great service. Nice people. Very professional. — 

Great service. Nice people. Very professional.


StarStarStarStarStar Highly recommend Nilsen — 

The staff at Nilsen are amazing! The care provided is top-notch. Each appointment is conducted in a timely fashion. They also work with my insurance to provide the lowest cost treatment available.


StarStarStarStarStar Always a pleasure at Nilsen Eye Care — 

Everyone that I've encountered at Nilsen Eye Care has been very helpful. I've never had a problem there. It has always been a pleasant experience. Thanks to Dr Eric...helpful, knowledgeable, and honest, I just can't say enough about Nilsen Eye Care. Dr Eric goes out of his way to make sure I understand and am happy with my vision and care.


StarStarStarStarStar Everyone there was fantastic… including the doc... — 

Everyone there was fantastic… including the doc lol ! This place is awesome! Thank you !


StarStarStarStarStar  — 

EXCELLENT SERVICE AND EXCELLENT STAFF 👏


StarStarStarStarStar  — 

My first time and everyone was so nice and helpful! Will definitely be coming back!


StarStarStarStarStar I've always been very pleased with Nilsen. Toda... — 

I've always been very pleased with Nilsen. Today I had to wait quite a while to see Dr. Perry - longer than I've had to wait at any time in the past. Otherwise, no complaints.


StarStarStarStarStar I had a great experience. The staff was profess... — 

I had a great experience. The staff was professional and polite.


StarStarStarStarStar Everyone is very friendly and helpful. — 

Everyone is very friendly and helpful.


StarStarStarStarStar Great office! — 

I’m always greeted well. The staff is extremely nice and always have smiles on their faces. The drs are very informative and do thorough exams. The opticians are helpful and knowledgeable when selecting frames and explaining insurance benefits. The selection of frames is great!


StarStarStarStarStar The staff is great and professional. I did not... — 

The staff is great and professional. I did not have to wait for a long time before I was seen by the optician


StarStarStarStarStar Quick check in. Positive attitudes.  — 

Quick check in. Positive attitudes.


StarStarStarStarStar Thorough exam, friendly staff, nice environment... — 

Thorough exam, friendly staff, nice environment.


StarStarStarStarStar Everyone very helpful and knowl — 

Everyone very helpful and knowledgeable


StarStarStarStarStar Everyone is extremely friendly and helpful. I ... — 

Everyone is extremely friendly and helpful. I have been seeing Dr Alexandra Nilsen since she began her practice and wouldn’t go anywhere else.


StarStarStarStarStar Difficulty with phone system ... — 

I had a terrible time getting a human to answer the phone when trying to make an appointment. I would chose the selection to speak with someone, listened to music fir several minutes and the the phone would ring and sequence would start all over. This went on for 30 minutes of trying to get a human. I even tried emailing you to call me. Never had this to happen before but your system needs to be corrected. It was extremely frustrating. If I had been a new patient I would have given up and gone to another practice!


StarStarStarStarStar DWamsley — 

The practice is so organized and effecient. Customer service is amazing. Special thanks to Dr. Alexandra Nielson, Patrick and especially Rebekka for taking the time to pick out several frames for me to choose from, as this is my least favorite part of getting new glasses.Chose the perfect frames for both sunglasses and regular ones. They make you feel like you are their only patient.


StarStarStarStarStar Everyone there is courteous and kind. I am alwa... — 

Everyone there is courteous and kind. I am always greeted and rarely have to wait.


StarStarStarStarStar Great service and very professionally. — 

Great service and very professionally.


StarStarStarStarStar Dr, Nilsen and his Staff are the Best ! — 

Dr, Nilsen and his Staff are the Best !


StarStarStarStarStar Awesome  — 

Extremely friendly and knowledgeable staff, great service


StarStarStarStarStar It was a pleasure, when I got there they were r... — 

It was a pleasure, when I got there they were ready for me took me to the exam room right away, fast and informative service.


StarStarStarStarStar I've been seeing Dr. Perry since 2018 and enjoy... — 

I've been seeing Dr. Perry since 2018 and enjoy every visit. I ask a lot of questions and he always takes the time to respond as well as the other staff I work with. Everything is also always very timely at the practice which I very much appreciate.


StarStarStarStarStar Fantastic service and awesome staff. — 

Fantastic service and awesome staff.


StarStarStarStarStar Great patient experience, just flawless — 

The whole experience is flawless, I feel like they have perfected the process of coming in for an eye exam. I can tell they've put a lot of thought into their patient experience - I was in and out in well under an hour. The provider walked me through everything and talked to me about options in a way that I could understand and let me be a part of the decision process as well.


StarStarStarStarStar The staff is Awesome! — 

The staff is courteous from the time you enter until you exit. There is a sense that they enjoy what they do. As we know, customer service is a thing of the past, but a few places treat the customer with respect and strive to make your experience pleasant. Cudos to the physicians and staff at Nilsen Eye Care!


StarStarStarStarStar I love this practice. I've been a patient for o... — 

I love this practice. I've been a patient for over 20 years. Great customer service!


StarStarStarStarStar 10/10 as always  — 

Everyone is very kind and knowledge. Immediately upon entry you are greeted in a kind and courteous manner and then very efficiently moved through you visit. They take the time to answer any and all questions and to get you additional information should you require it. 10/10 recommend Dr. Nilsen and team to everyone!


StarStarStarStarStar Dr Nilsen and his staff by far, has the best pa... — 

Dr Nilsen and his staff by far, has the best patient/ customer service of not just Eye Doctors, but definitely in the top of any health care provider I’ve ever seen. I highly recommend them.


StarStarStarStarStar Dr Neilsen is the best. We've been coming for ... — 

Dr Neilsen is the best. We've been coming for over 20 years. I've sent many friends and family.


StarStarStarStarStar So awesome it gets boring.  — 

I've been going there since 2010!?


StarNo StarNo StarNo StarNo Star My appointment was scheduled for 4:30..they wer... — 

My appointment was scheduled for 4:30..they were running behind which i am not complaining about, I understand things happen and doctors get sick. What I'm upset about is I waited over 30 minutes to be seen and then was told they were closing so I would have to make another appointment to come back for new lenses for my glasses. I live almost an hour away, work full time and have two children. Taking off work again and getting a sitter is not that easy for me to do. It probably would have taken less than ten minutes to get new lenses ordered. I should have been notified before my appointment that they were running behind and my normal doctor was not in and there would be a chance I wouldn't get to purchase glasses/lenses. At this time I do not plan to return to Nilsen.


StarStarStarStarStar Very helpful and friendly  — 

(This is Elle's dad) Elle's technician and doctor were very helpful and friendly.


StarStarStarNo StarNo Star Other than the initial technician, good job — 

I filled out a survey via text msg, but will add one here as well since this seems to have more data. My visit was great except for the initial technician who was very contentious for no reason. I was literally just trying to research family background and provide more data when she started asking me why I'm defensive and if I need another technician. I have no clue what she was talking about, but quickly realized that she has some issues; she asked if I wanted another technician - I thought about it and knew that her complex would not end, so I agreed. I've never had to switch technicians for any type of doctor in 54 years of being alive. So you tell me.. is it me or her? Afterwards a nice man assisted me and then the doctor. Ask them how difficult I was? Bottom line - I don't need this type of hassle when visiting the eye doctor. It's never happened before with me. Your employee has issues. Please avoid scheduling me with her in the future or I will switch doctors.


StarStarStarStarStar I was a new patient for this visit and Everyone... — 

I was a new patient for this visit and Everyone was very friendly and professional from beginning to end. Didn’t feel rushed and everything was explained in detail.


StarStarStarStarStar Grace is always a pleasure to work with. She i... — 

Grace is always a pleasure to work with. She is such a sweet young lady that I have seen when she started at 19 years of age and now look at how she has matured. What a blessing....


StarStarStarStarStar Already have recommended Nilsen — 

Already have recommended Nilsen


StarStarStarStarStar Everyone was friendly very personable. Patrick ... — 

Everyone was friendly very personable. Patrick was very knowledgeable and efficient and of course Dr Perry was so patient with me and my many questions. Excellent customer service!


StarStarStarStarStar Great great 😊 happy 😃 place to g — 

Great great 😊 happy 😃 place to go


StarStarStarStarStar I wish you took anthem medicine insurance. I ha... — 

I wish you took anthem medicine insurance. I have to find another doctor


StarStarStarStarStar Excellent Customer Service — 

Nilsen Eye Center makes keeping your eyes healthy an enjoyable experience. The office is bright & cheerful & so is the staff. Dr.Nilsen is knowledgable & really listens to her patient. I recommend Nilsen to everyone!


StarStarStarStarStar We always have a good experience there and Dr. ... — 

We always have a good experience there and Dr. Perry is very good.


StarStarStarStarStar I was able to be seen quickly and interaction v... — 

I was able to be seen quickly and interaction very professional.


StarStarStarStarStar Excellent care and very organized staff! — 

Excellent care and very organized staff!


StarStarStarStarStar Great office for eye care — 

Everyone there is very professional, and knows what they are doing. Intake process is smooth, wait time is usually short (in my experience). Doctors and techs are friendly and efficient, checkout also goes quickly. Can't ask for more!


StarStarStarStarStar Friendly and easy - can't ask for more from an ... — 

Friendly and easy - can't ask for more from an eye doctor!


StarStarStarStarStar  — 

The very best treatment and combined professionalism. Very happy with my results.


StarStarStarStarStar Always polite and professional. Never had a bad... — 

Always polite and professional. Never had a bad experience and my family and I have been going there for years


StarStarStarStarStar I always feel special. Never treated like a num... — 

I always feel special. Never treated like a number or dollar. Great individual service and attention


StarStarStarStarStar Optimal conditions for trust  — 

Friendly, caring staff. Everything thoroughly explained. No surprises. Can make decisions about one’s own care much more reliably.


StarStarStarStarStar We are always greeted with a warm welcome. And ... — 

We are always greeted with a warm welcome. And seen on time, our appointments are professional and done with patients and expertise. Never rushed, we are always pleaded with our care.


StarStarStarStarStar Kind, courteous, efficient — 

Kind, courteous, efficient


StarStarStarStarStar Outstanding Dr Craig Perry. He has been taking ... — 

Outstanding Dr Craig Perry. He has been taking care of mine and my husband's eye health for years. He is honest and straight forward when he talks with you. He is the best doctor ever!! The staff at Nilsen are awesome!! Very helpful. Very kind and understand "Money does not grow on Trees" They want you to be completely satisfied and happy when you walk out the door :)


StarStarStarStarStar Very helpful and super efficient operation you ... — 

Very helpful and super efficient operation you guys run!


StarStarStarStarStar Everyone there is so very nice, and knowledgeab... — 

Everyone there is so very nice, and knowledgeable. The staff & the Dr's, treat everyone as if they were part of their family. My, God rest her soul, went to Nilsen eye care for years, and she recommended them to me, and i recommended them to my son, and now my husband will be joining them soon, if they still accept new patients. I love, love, love, the staff & Dr's @ Nilsen Eye Care


StarStarStarStarStar Nilsen has the best staff ever! Everyone is so... — 

Nilsen has the best staff ever! Everyone is so helpful and friendly.


StarStarStarStarStar I have been seeing Dr Nilsen since the mid 1990... — 

I have been seeing Dr Nilsen since the mid 1990's. Would not think of any other Doctor. He is the best.


StarStarStarStarStar Staff and Doctor very courteous & friend — 

Staff and Doctor very courteous & friendly


StarStarStarStarStar Dr. Perry is great - I highly recommend him. — 

Dr. Perry is great - I highly recommend him.


StarStarStarStarStar Dr. Perry is exceptional.  — 

Dr. Perry is exceptional.


StarStarStarStarStar Everyone in the office is pleasant,explain proc... — 

Everyone in the office is pleasant,explain procedures well and have good sense of humor


StarStarStarStarStar Everyone I’ve encountered in the office have be... — 

Everyone I’ve encountered in the office have been very friendly and helpful.


StarStarStarStarStar Staff and Drs are all ver friendly and personab... — 

Staff and Drs are all ver friendly and personable


StarStarStarStarStar Tiffany (?) made you feel comfortable and relax... — 

Tiffany (?) made you feel comfortable and relaxed. Explained everything in detail .Valuable employee.


StarStarStarStarStar Always a pleasure to visit my optometrist, Dr. ... — 

Always a pleasure to visit my optometrist, Dr. Nilsen. Very thorough exams and outstanding patient care. The support staff are very knowledgeable and caring. 5 STARS*****


StarStarStarStarStar  — 

Unfortunately, on this visit, I think I was forgotten in the exam room and waited longer than I normally would


StarStarStarStarStar Everyone there was very kind and helpful and ma... — 

Everyone there was very kind and helpful and made me feel comfortable.


StarStarStarStarStar The professional staff is so very helpful  — 

The professional staff is so very helpful


StarStarStarStarStar great service, friendly staff, efficient visit ... — 

great service, friendly staff, efficient visit as always


StarStarStarStarStar A caring professional practice — 

I was given prompt, friendly service and a thorough eye exam. The doctor answered all my questions and gave me the information needed to make an informed decision.


StarStarStarStarStar Very friendly, quick and accommodating! — 

Very friendly, quick and accommodating!


StarStarStarStarStar Excellent, friendly, caring staff. Superb atmo... — 

Excellent, friendly, caring staff. Superb atmosphere. THANK YOU for your most appreciated service. Grateful to those I ran into in our community who recommended you.


StarStarStarStarStar It was very , very good , you was on time with ... — 

It was very , very good , you was on time with everything.😁


StarStarStarStarStar Saw me quickly on emergency basis and gave more... — 

Saw me quickly on emergency basis and gave more than adequate care. Very pleased!


StarStarStarStarStar Amazing! — 

Service is quick and efficient. Staff is amazing, very helpful, friendly, and respectful.


StarStarStarStarStar Great caring staff and the service is incredibl... — 

Great caring staff and the service is incredible.


StarStarStarStarStar Have been with this practice for a long time. ... — 

Have been with this practice for a long time. Very thorough and excellent care


StarStarStarStarStar Staff is well-trained and friendly. Dr. Nilsen... — 

Staff is well-trained and friendly. Dr. Nilsen is competent and caring. I trust her implicitly.


StarStarStarStarStar Very pleased with the service and products. Wo... — 

Very pleased with the service and products. Would recommend.


StarStarStarStarStar Everybody very professional and customer friend... — 

Everybody very professional and customer friendly.


StarStarStarStarStar Excellent professional care  — 

Excellent professional care from receptionist to professional care provided by Dr. Nilsen. My wife and I have been under his care for many years, and we could not be happier with his care and the professionalism of his staff. Very friendly environment as well. Always feel welcome from the minute we enter the practice.


StarStarStarStarStar Fantastic Experience.  — 

Dr Kellerman was great. Amanda was terrific. Very responsive and understanding of exactly what I needed with my lenses and frames. Both are highly valuable to your business.


StarStarStarStarStar Always a great experience! — 

Always a great experience!


StarStarStarStarStar Great combination of being professional and fri... — 

Great combination of being professional and friendly.


StarStarStarStarStar Satisfied patient…for many years! — 

Always receive professional, timely, and thorough service at Nilsen Eyecare.


StarStarStarStarStar Nice staff. Appointments on time.  — 

Nice staff. Appointments on time.


StarStarStarStarStar The best in town!  — 

The best in town! The Nilsen’s run an extraordinary practice. The care is incredible and they see that every detail from before your arrival to check out is handled. They have worked with my changing vision for years now and I appreciate the journey and care along the way— making sure I’m comfortable, safe and happy with how I see when I read, when I drive and when I work. They clearly take care of their employees because there are so many people there lending a hand.


StarStarStarStarStar Each step in the process of an appointment exce... — 

Each step in the process of an appointment exceeds expectations. Everybody is helpful, friendly and attentive. Dr. Perry is great. They also have an excellent selection of frames.


StarStarStarStarStar  — 

Very courteous and efficient and thorough.


StarStarStarStarStar Everyone is so friendly and a pleasure to work ... — 

Everyone is so friendly and a pleasure to work with


StarStarStarStarStar New patient, I was first impressed how quickly ... — 

New patient, I was first impressed how quickly they responded to me and used the method of communication I preferred. Very casual atmosphere, and thorough exam. I recommend Nilsen Eyecare to anyone who prefers a" hometown " service, but still professional


StarStarStarStarStar I’ve been coming to Nilsen since I was in High ... — 

I’ve been coming to Nilsen since I was in High School! Every member of the staff I’ve interacted with has always been very kind and courteous. They always go the extra mile for me, whether it be adjusting appointment times or emailing me my prescription. Dr. Stacy takes great care of me and my eyes! He explains everything very thoroughly and answers all of my questions. I recently came in for an emergency office visit. I experienced a vasovagal reaction to my eye being dilated and the technicians and Dr. Stacy were quick to help me through it. Becca went out of her way to grab me some cold water, cool towels and an ice pack. She even grabbed me a few pieces of chocolate too :) I’ll always recommend Nilsen to anyone who asks for the best eye doctor!


StarStarStarStarNo Star Very professional office staff & doctors — 

Very professional office staff & doctors


StarStarStarStarStar  — 

Always friendly and helpful staff.


StarStarStarStarStar I am always pleased at the care and attention I... — 

I am always pleased at the care and attention I receive at this office.


StarStarStarStarStar The staff is wonderful and so are the doctors! ... — 

The staff is wonderful and so are the doctors!


StarStarStarStarStar Great at what they do — 

From the front desk to the tech to my doctor I couldn't have been treated any better. Doc took her time to answer all my questions and everyone was very professional.


StarStarStarStarStar Very professional, caring, and helpful all arou... — 

Very professional, caring, and helpful all around. Doctor explains issues and processes as they happen. Opticians helpful and competent. Love this place.


StarStarStarStarStar They did a good job of answering my questions a... — 

They did a good job of answering my questions and as always, were friendly and very professional.


StarStarStarStarStar The staff at Nilsen Eye Care is so friendly and... — 

The staff at Nilsen Eye Care is so friendly and efficient.


StarStarStarStarStar Hindsight Really Is 20/20 — 

After multiple visits & interaction with a number of staff, I can definitively say that I’ve received 100% care & exceptional service at Nilsen Eye Care Courthouse! They have helped prescribe & fit me with my first set of eyeglasses in 25+ years, helped me begin the process of eyelid surgery, & carefully worked around my eye sensitivities. Each pair of prescription glasses have also been delivered efficiently & in a friendly manner. I appreciate the care, expertise, & consistency & would gladly refer anyone I know there!


StarStarStarStarStar I have been going to Nielsen Eye Care for well ... — 

I have been going to Nielsen Eye Care for well over 12 years now. The staff are all so very friendly and professional. It is just such a comfortable and warm environment. And most of all I LOVE Dr. Alexandra Neilson. 🥰😍♥️❤️💜💚💙🧡💛🖤🤍🤎💗🫶🏽She is very sweet, kind, patient, professional and thorough. I always leave with a smile on my face. It’s like going to visit the family you really want to see. lol 🌹🌷🌺🌸🌼💐🌻🪷🌾🏝️🕊️


StarStarStarStarStar I appreciate being seen so quickly and on a Sat... — 

I appreciate being seen so quickly and on a Saturday for my eye injury! Dr Nilsen and his technician are very knowledgeable and personable. I have recommended this office to my family and friends.


StarStarStarStarStar The entire staff and doctor was very pleasant a... — 

The entire staff and doctor was very pleasant and great to work with. Answer all my questions and took great care of me during the exam.


StarStarStarStarStar Everyone I interacted with at the office was so... — 

Everyone I interacted with at the office was so helpful and nice! And patient! There was no pressure at all when I was choosing my glasses. It was my first time there and my first pair of glasses, so I was more than I little anxious about the whole process. But I shouldn’t have been. The whole office does a great job start to finish explaining each step of the process.


StarStarStarStarStar great service will see you again — 

great service will see you again


StarStarStarStarStar  — 

I had a very pleasant experience I’m not good with names but the young lady that assisted me in my selection was great and worked hard to get the best price she could which is important..


StarStarStarStarStar Service is ALWAYS friendly! — 

Service is ALWAYS friendly!


StarStarStarStarNo Star When I checked out following my appointment, th... — 

When I checked out following my appointment, the attendant at the desk asked me to pay for my visit that day, $189. I told her I was covered by Medicare and Medicare Supplement Insurance. She said it was the practice's new policy to collect payment at the time of the patient visit. I told her I had been coming to Nilsen Eye Care for ten years and this was the first time I had been asked to pay out of pocket, instead of the bill being settled by insurance. I told her I was not going to pay, that Medicare would pay whatever amount of the bill was approved. I also said the new policy was not communicated to me in advance as I think it should have been.


StarStarStarStarStar Bieny and Conner helped me to pick out glasses ... — 

Bieny and Conner helped me to pick out glasses they were so helpful and I enjoyed working with them. Usually when you go to an eyeglass store they don't help you but these two knew what would look good on me and made very good choices for me. They made the process so much easier and faster. Thank you


StarStarStarStarStar Fifteen plus years of Excellence — 

I have been seeing Dr. Nilsen for over 15 years and he has always been very compassionate and professional about my care.


StarStarStarStarStar Only one issue — 

The only issue I have: This is the second year in a row that my contacts had to be backordered, and came later than originally expected.


StarStarStarStarStar Professional, timely and very efficient.  — 

Professional, timely and very efficient.


StarStarStarStarStar Highly recommend Nielson Eye — 

Very friendly, efficient, the physicians are knowledgeable and I like that this practice is up to date on eye Health and technology.


StarStarStarStarStar Always friendly and professional. — 

Always friendly and professional.


StarStarStarStarStar Excellent job ensuring you understand the proce... — 

Excellent job ensuring you understand the process and answering your questions. They never rush through the visit, very thorough.


StarStarStarStarStar The staff is friendly, professional and very he... — 

The staff is friendly, professional and very helpful answering questions.


StarStarStarStarStar Everyone very friendly and efficient!! — 

Everyone very friendly and efficient!!


StarStarStarStarStar Professional. Staff very knowledgeable.  — 

Professional. Staff very knowledgeable.


StarStarStarStarNo Star Best eye docs in Chesterfeild  — 

Five 🌟 stars everyone was very caring making sure all my needs were meet comfortable asking if I was ok just and over all great visit as usual


StarStarStarStarStar Everyone is always so welcoming, kind and knowl... — 

Everyone is always so welcoming, kind and knowledgeable. I always appreciate going to my appointments there! I highly recommend.


StarStarStarStarStar Eye Abrasion — 

I thought I'd irritated my left eye while removing my contact. When it wasn't better after a few days, I called the office for an appointment. Dr. Perry was able to see me that afternoon. He also got me an appointment with a corneal specialist that same afternoon. I will be forever grateful for the excellent care I received.


StarStarStarStarStar Professional care and concern. — 

Professional care and concern.


StarStarStarStarStar As always, a great experience  — 

Dr Stacy and staff are always very professional and kind. I recently went in for an injury and could not receive better treatment.


StarStarStarStarStar I LOVE this place! Helpful, friendly, efficien... — 

I LOVE this place! Helpful, friendly, efficient, and professional all words that immediately come to mind. Our whole family heartily recommends Nilsen!


StarStarStarStarStar Nilsen Eye Care has a warm , friendly professi... — 

Nilsen Eye Care has a warm , friendly professional environment. Staff very helpful and patient.


StarStarStarStarStar Staff was polite, helpful and friendly — 

Staff was polite, helpful and friendly


StarStarStarStarStar Staff is always professional and helpful and Dr... — 

Staff is always professional and helpful and Dr Eric Nilsen seems to run close to schedule, with minimal wait time at appointments - thank you!


StarStarStarStarStar Always a pleasant experience.  — 

Always a pleasant experience.


StarStarStarStarStar Staff and Doctor are great and my family and I ... — 

Staff and Doctor are great and my family and I never have any issues.


StarStarStarStarStar Another typically great interaction- Nilsen set... — 

Another typically great interaction- Nilsen sets the bar for customer care and satisfaction.


StarStarStarStarStar Best Optometrist I've ever *seen* 😁 — 

All of Nilsen is amazing. They are a family-owned business. The Dr's. Nilsen have poured their hearts into their clinic and it shows. The business is a well-oiled machine. After an appointment here, you will wish every healthcare establishment used their model. On top of that, Dr. Alexandra Nilsen is by far the best optometrist I've ever had. She's kind, attentive, and an utter expert in her field. Optometrists have been part of my healthcare for more than four decades, and she is by far the best. Overall, I highly recommend Nilsen Eye Care!


StarStarStarStarStar Very friendly & professional staff. — 

Very friendly & professional staff.


StarStarStarStarStar Very professional operation! Kind, knowledgeab... — 

Very professional operation! Kind, knowledgeable Doctors and staff. I feel like my eyes are in very good hands.


StarStarStarStarStar All staff were great!!! Dr. Nilsen (Alexandra)... — 

All staff were great!!! Dr. Nilsen (Alexandra) is a superb provider. Explains things well.


StarStarStarStarStar The service is always great. — 

The service is always great.


StarStarStarStarStar 5 Star Service! — 

Every staff member is incredibly friendly and professional. Each time I pick out new frames, it feels like the ultimate shopping experience!


StarStarStarStarStar Dr Stacy and the front office staff were extrem... — 

Dr Stacy and the front office staff were extremely helpful and I appreciate them working me into the office on short notice.


StarStarStarStarStar Everyone I interacted with was professional yet... — 

Everyone I interacted with was professional yet friendly and very helpful in assisting me in selecting my new frames.


StarStarStarStarStar Knowledgeable, friendly, and competent services... — 

Knowledgeable, friendly, and competent services by each member of the Team.


StarStarStarStarStar Very prompt and friendly service ; exam was tho... — 

Very prompt and friendly service ; exam was thorough and Dr. Nilsen took time to answer questions.


StarStarStarStarStar Always prompt and courteous staff. Technicians ... — 

Always prompt and courteous staff. Technicians are wonderful and patient. I really enjoy Dr. Stacy and would recommend him to anyone.


StarStarStarStarStar Friendly staff with great products and services — 

Friendly staff with great products and services. They have a busy team that still focuses on each patient individually and provides a thorough exam. I thought everyone I met with from reception to intake, exam, then eye fitting was super helpful and knowledgeable. Best experience with optical care I've had!


StarStarStarStarStar THE BEST!! — 

Dr. Eric Nilsen and his entire staff is amazing. Experienced, courteous, knowledgeable, friendly, and efficient are just a few of the words to describe their business. My husband and I have been going there for several years now and we couldn't be happier.


StarStarStarStarStar Everyone is very helpful, professional and poli... — 

Everyone is very helpful, professional and polite. The doctor does not pressure me in any way to upgrade my glasses, etc. I've had doctors really push me during my visit, and it hindered me from returning.


StarStarStarStarStar Very professional group. Would gladly recommen... — 

Very professional group. Would gladly recommend to anyone.


StarStarStarStarStar Very, professional, friendly and polite. — 

very, professional, friendly and polite. made me feel comfortable and explained all procedures that were being performed,


StarStarStarStarStar This was my first time at Nielsen Eye Care and ... — 

This was my first time at Nielsen Eye Care and everyone there is so nice and helpful. I will definitely being going back there for my eye care needs v


StarStarStarStarStar Staff friendly and knowledgeable! — 

Staff friendly and knowledgeable!


StarStarStarStarStar All staff was friendly and professional. They m... — 

All staff was friendly and professional. They made me feel very comfortable, as it was my 1st eye exam.


StarStarStarStarStar Excellent “bedside manner”. As if I was talking... — 

Excellent “bedside manner”. As if I was talking to an old friend. Professionally knowledgeable.


StarStarStarStarStar Nice, friendly, professional. — 

Nice, friendly, professional.


StarStarStarStarStar Eye (I) love this practice — 

I love this office. It's clean, they're knowledgeable and Dr. Perry takes time to listen and communicate with his patients. I'm glad I found this location.


StarStarStarStarStar Great staff...especially Christine.. ... — 

Staff is very professional and accommodating. Christine, that works in the eye glass area, is AMAZING! She is such an expert and her customer service is spectacular!


StarStarStarStarStar Love love love Dr.Nilsen! She never rushes thr... — 

Love love love Dr.Nilsen! She never rushes through an appointment and she truly listens to me.


StarStarStarStarStar I always get great service and treatment here. — 

I always get great service and treatment here.


StarStarStarStarStar Great Eye Care — 

Patients are seen promptly. The staff is friendly and professional.


StarStarStarStarStar Such great atmosphere, people, and eye care.  — 

Such great atmosphere, people, and eye care.


StarStarStarStarNo Star Mixed review — 

Staff is friendly. Love that I never have to wait. Very prompt and efficient. Only negative I have is too many personal questions that in my opinion have nothing to do with eye health. Also I have something going on with one eye. I couldn’t read any letters on wall. She kept asking me about letters and I told her numerous times I could not read them. Frustrating to say the least. Also when asking all the personal questions, she was wearing a mask and had her head turned away from me. I couldn’t hear or understand a lot of what she was asking.. mask wearing a personal decision but must face person you are talking to and when asked numerous times what did she say, she should have spoken a bit louder.


StarStarStarStarStar Very customer service oriented from first call ... — 

Very customer service oriented from first call and throughout the handoffs between multiple professionals I encountered. Drive an hour from my home to see The Practice, passing many providers that are closer. Have been seeing This Practice over 20 years. Have always been impressed and they meet my special eye needs consistently. Wish Health Care was this efficient and customer oriented.


StarStarStarStarStar Great service and patience with each customer. — 

Great service and patience with each customer.


StarStarStarStarStar Totally setting the bar — 

Amazing - the team work and flow through the appointment is seamless. Every person that you encounter is pleasant, seems genuinely happy to do their job, and really knows their stuff! It is an absolute pleasure to be seen in your practice.


StarStarStarStarStar This is one of the best run health care busines... — 

This is one of the best run health care businesses I have ever encountered. You never have to wait very long during any step in the process. Yet, you never feel rushed. They listen and ask questions to make sure they are doing their best to care for your eyesight. I highly recommend Nilsen to anyone who is concerned for their eyesight.


StarStarStarStarStar Best place ever! Highly recommended  — 

Best place ever! Highly recommended


StarStarStarStarStar They are awesome , they make u feel at home. Aw... — 

They are awesome , they make u feel at home. Awesome place for eye care


StarStarStarStarStar There’s Aloha spirit at Nilsen Eye Care CH... — 

I was greeted upon entering and was taken right back. The assistant was very attentive kind and professional as I can say was my doctor. I was treated fast and with efficiency upon checking out and purchasing my contacts. By the way, they came within the promised time frame even with the holidays. The building was very clean, there were clean restrooms available and ample parking. Thank you for a lovely experience.


StarStarStarStarStar  — 

Got me in very quickly for them to adjust my frames. Brooke is a very professional and very nice person.


StarStarStarStarStar  — 

The staff is very nice and attentive. Check in is easy. Love Dr. Stacy. Knowledgeable, caring, patient, great personality.


StarStarStarStarStar Professional and efficient.  — 

Professional and efficient.


StarStarStarStarStar Great eye care. — 

Received same day appointment for eye problem. Service is always great. Nice staff.


StarStarStarStarStar I explained the situation of my glasses being b... — 

I explained the situation of my glasses being broken and you made the effort to work me in quickly.


StarStarStarStarStar Awesome eye care.  — 

The employees are very attentive, professional, and thorough.


StarStarStarStarStar Always Excellent Service — 

Very efficient. Dr. A Nelsen was so patient to answer my questions.


StarStarStarStarStar Excellent service! They spend time with you an... — 

Excellent service! They spend time with you and you feel absolutely taken care of by all of the staff.


StarStarStarNo StarNo Star The staff are very busy as a salesperson. Mine ... — 

The staff are very busy as a salesperson. Mine originally quoted me over $700 for a pair of glasses and that just included lens pretty much. I probably wouldn’t go back as a result because I found it very frustrating. And, the saleswoman helping me out continuously picked out frames out of budget, even after I told her several times. Compared to something like Zenni, it just doesn’t make sense to buy them in office.


StarStarStarStarStar Amanda is a great representative for a customer... — 

Amanda is a great representative for a customer service organization. She is extremely knowledgeable and saved me from choosing glasses that would not best support the progressive lenses. Additionally, she reshaped my current glasses so they better fit my face and they stay on. She is patient, helpful and professional. Please commend this young lady!


StarStarStarStarStar Dr Stacy and the whole team were extremely know... — 

Dr Stacy and the whole team were extremely knowledgeable and helpful to answer all my questions.


StarStarStarStarStar Patient of Dr. Alexandra Nelson for over 10 years — 

I am a patient of Dr. Alexandra Nelson for over 10 years. I can say only good things about this Eye Care office. The office has great location, its easy to schedule an app at the time that works for me, no waiting time at app, Staff is nice and professional. I am not an easy patient, I have quite unhealthy eyes. However, I might admit that without careful and thoughtful attitude of Dr. Nelson by now I would have much worse vision than I genetically could have . In fact, all my family uses services of this office. And we are all very thankful to all personnel at Nelson's eye care! I highly recommend these eye doctors to anyone!


StarStarStarStarStar  — 

Everyone is friendly and helpful. They seem to really care about you and your eyes!


StarStarStarStarStar Perfect in every way — 

Probably the most efficiently run and friendly business of any sort that I have ever been involved with!


StarStarStarStarStar No Wait Time — 

The staff were eager to make sure my wait time was as short as possible.


StarStarStarStarStar Customer service was excellent as always! — 

Customer service was excellent as always!


StarStarStarStarStar I was taken on time, and explanations for proce... — 

I was taken on time, and explanations for procedures were clear.


StarStarStarStarStar Very attentive customer service — 

Very attentive customer service


StarStarStarStarStar Highly recommend  — 

Efficient and thorough process. Dr Perry is personable and knowledgeable. They always have a year supply of my daily contacts in stock, so I never have to order.


StarStarStarStarStar Great service  — 

Prompt. friendly, professional - great service at Nilsen!


StarStarStarStarStar  — 

Everyone is so nice! The entire process from checking in to checking out is quick and easy.


StarStarStarStarStar The staff was very friendly and knowledgable of... — 

The staff was very friendly and knowledgable of the this they needed to do. Sign in was very quick and easy. The time with the NP and Dr was very efficient, they were very knowledgable, and made you feel comfortable and did portray an attitude of rushing you through for the next patient.


StarStarStarStarStar  — 

Grace was excellent in helping me make the best selection for my glasses. She was very friendly and knowledgeable, and gave me many options to choose from.


StarStarNo StarNo StarNo Star Lack of Response  — 

Good morning, I have left a message via email and vm on the morning of Dec 7th the same morning after my eye appt. As of yet no response after leaving messages. Based on conversations with in office personnel concerns were raised based on exam. As a professional courtesy I should have at least received a response within 48 hrs. This is my 3rd request can Dr. E. Nilsen please contact me. Thank you. V Lewter


StarStarStarStarStar The staff was friendly and accurate at their jo... — 

The staff was friendly and accurate at their job.


StarStarStarStarStar Friendly and courteous staff — 

Friendly and courteous staff


StarStarStarStarStar I’m always impressed by the friendly, efficient... — 

I’m always impressed by the friendly, efficient service. Love Dr. Perry!


StarStarStarStarStar I will definitely be recommending 5 stars ac — 

I will definitely be recommending 5 stars across the board


StarStarStarNo StarNo Star Given my age, all my friends are at an age wher... — 

Given my age, all my friends are at an age where they have long established their own doctors. Therefore, it’s unlikely I would be asked for a recommendation.


StarStarStarStarStar Very professional, friendly, thorough and fast.... — 

Very professional, friendly, thorough and fast. I HIGHLY recommend going here for all of your eye care needs!


StarStarStarStarStar My new patient visit. — 

This was my first visit to this office. I was so impressed. Everyone had a job and they were all busy doing it. They were all kind, friendly, and very efficient. Dr. Kellerman was excellent. I felt she really cared about my eye health. They have a wonderful selection of frames at reasonable prices. I will definitely go back for my yearly exams.


StarStarStarStarStar The staff was very friendly,I was pleased with ... — 

The staff was very friendly,I was pleased with the experience.Thank you


StarStarStarStarStar Pleased new patient — 

Happy to have found a new eye doctor! Very pleased with the practice. Everyone was pleasant and welcoming. The exam was thorough and they really took the time to understand my eyesight issues.


StarStarStarStarStar My visit was the most efficient appointment I h... — 

My visit was the most efficient appointment I have ever had!


StarStarStarStarNo Star Dr Perry is awesome and does a very thorough ex... — 

Dr Perry is awesome and does a very thorough exam.


StarStarStarStarStar Eye l 👀 k fwd to my visits. — 

Eye l 👀 k fwd to my visits.


StarStarStarStarStar Everyone as always was attentive, courteous and... — 

Everyone as always was attentive, courteous and pleasant. Dr. Nielsen did a great job of making me feel comfortable and explained the results of the glaucoma test in detail.


StarStarStarStarStar All of the staff is very friendly and helpful. ... — 

All of the staff is very friendly and helpful. All of my questions and concerns are always addressed. It's just always a pleasant experience when I have an appointment.


StarStarStarStarStar I rarely have to wait to be seen! I love this p... — 

I rarely have to wait to be seen! I love this practice!


StarStarStarStarStar I enjoy coming into the office. Treated very n... — 

I enjoy coming into the office. Treated very nicely. Not sure why the young lady adjusted my frame ear pieces. I had asked that the right screw be tightened. Not sure why the young man did not take the pictures of my inner eye did not get it right the lst time.


StarStarStarStarStar We've been going to Dr Eric Nlson for more than... — 

We've been going to Dr Eric Nlson for more than 20 years! Love him and his team!


StarStarStarStarStar Very friendly, professional and helpful. I was ... — 

Very friendly, professional and helpful. I was skeptical since I drove in I from Powhatan but, the West office was full so I took a chance and was pleasantly surprised and would do it again.


StarStarStarStarNo Star Everyone very pleasant and polite didn't have t... — 

Everyone very pleasant and polite didn't have to wait a long time


StarStarStarStarStar friendly, attentive, competent,  — 

friendly, attentive, competent,


StarStarStarStarStar People there are very courteous and helpful. Th... — 

People there are very courteous and helpful. They are also engaging in conversation, and you don't feel they are rushing through the exam. I was pleased to see more diversity in employees during this latest visit.


StarStarStarStarStar I have referred several to this practice.  — 

I have referred several to this practice.


StarStarStarStarStar Top notch customer service! — 

Everything was easy and everyone was super kind.


StarStarStarStarStar Everyone is caring & helpful.Listen to my requ... — 

Everyone is caring & helpful. Listen to my request to do puff machine after eye chart reading.


StarStarStarStarStar Patrick was awesome! The entire staff is warm ... — 

Patrick was awesome! The entire staff is warm and friendly, the


StarStarStarStarStar Always a helpful, friendly atmosphere. Dr. Perr... — 

Always a helpful, friendly atmosphere. Dr. Perry is the best ophthalmologist I’ve ever had and his expertise is always evident in his diagnoses.


StarStarStarStarStar Staff was professional and took their time with... — 

Staff was professional and took their time with me. The doctor and her assistant were thorough and answered my questions.


StarStarStarStarStar The Best of the Best — 

Both Dr. Alex and the staff are outstanding!!


StarStarStarStarStar Extremely knowledgeable, professional staff tha... — 

Extremely knowledgeable, professional staff that really cares about their patients. And it shows.


StarStarStarStarStar Excellent Doctor and supporting staff — 

Excellent Doctor and supporting staff


StarStarStarStarStar Everyone is friendly and knowledgeable!! — 

Everyone is friendly and knowledgeable!!


StarStarStarStarStar Excellent customer service!!! The staff is so f... — 

Excellent customer service!!! The staff is so friendly and professional. Appointments are always on time


StarStarStarStarStar Staff were extremely professional and patient — 

Staff were extremely professional and patient


StarStarStarStarStar Very organized operation. I was able to get an ... — 

Very organized operation. I was able to get an appointment the same day and was in and out in a very efficient manner.


StarStarStarStarStar Eye exam — 

I felt the exam was thorough and the staff was very courteous.


StarStarStarStarStar The most perfectly splendid experience I’ve had... — 

The most perfectly splendid experience I’ve had in a very long time. Walked into the office greeted with sincerity. The staff were well organized , professional & happy. I arrived early as recommended @1:46. My appointment was @ 2:15.I was seen in a timely manager 1:55 , felt comfortable and at ease. My doctor was super nice and informative. All in all great experience. Thank you


StarStarStarStarStar Wonderful experience! — 

Everyone professional, and very helpful. Nice group of people all round.


StarStarStarStarStar Every person from the doctor on down answered m... — 

Every person from the doctor on down answered my questions and went out of their way to make my experience pleasant and thorough.


StarStarStarStarStar Courteous and thorough care... — 

Courteous and thorough care. Optician was very helpful even though I wasn’t buying glasses there. She explained thoroughly the different kinds of nose pieces. Very respectful. Thank you!!


StarStarStarStarStar Great customer service, hand out the business c... — 

Great customer service, hand out the business cards to my clients and friends.


StarStarStarStarStar A truly superior optometric practice! — 

The office is friendly, professional, efficient, and have my eye health as it’s priority!


StarStarStarStarStar Everyone is very friendly and h — 

Everyone is very friendly and helpful


StarStarStarStarStar It was a lovely experience, just don’t have any... — 

It was a lovely experience, just don’t have anyone to recommend


StarStarStarStarStar Dr. Stacy and team were professional, courteous... — 

Dr. Stacy and team were professional, courteous and thorough. They answered all my questions and I would highly recommend them


StarStarStarStarStar Exceptional customer service. — 

Arrived 15 minutes early as requested and was immediately taken back to start appointment. Doctors and staff have exceptional customer service skills, explain everything in detail and provide excellent explanation of services and costs involved.


StarStarStarStarStar Everyone is so friendly and welcoming! — 

Everyone is so friendly and welcoming!


StarStarStarStarStar Friendly, knowledgeable, courteous & genuine de... — 

Friendly, knowledgeable, courteous & genuine desire to make this visit pleasant.


StarStarStarStarStar I have always felt like a valued customer. I ha... — 

I have always felt like a valued customer. I have special needs with one eye and the staff have always made sure my glasses were correct. And they did it patiently.


StarStarStarStarStar Friendly staff and very good service. — 

Friendly staff and very good service.


StarStarStarStarStar Staff always respectful & professional. The eye... — 

Staff always respectful & professional. The eye doctors listen & give a thorough exam. I have been a patient here for 20 years & highly recommend them for services.


StarStarStarStarStar Always a pleasant experience!! Everyone is frie... — 

Always a pleasant experience!! Everyone is friendly and professional!!


StarStarStarStarStar My visits are always good.Thank you — 

My visits are always good.Thank you


StarStarStarStarStar Great well- managed office with excellent train... — 

Great well- managed office with excellent trained staff. Excellent customer service and care. Best place I have ever been. Good supply of products. I have never had to wait and they are not rushed when they see you. They take their time with you at each visit to thoroughly examine your needs. I highly recommend!


StarStarStarStarStar Staff always friendly! No waiting, as soon as ... — 

Staff always friendly! No waiting, as soon as you get there your taken back for your appointment! Dr Nilsen always answers every question and explains everything.


StarStarStarStarStar Review — 

When I am at Nilsen"s, I feel as though I am amongst friends. Everyone is so nice !


StarStarStarStarStar  — 

I just had scratched lenses replaced, waited while they were cut and inserted into the frames. I was treated very well, as usual. My glasses were taken very soon after I arrived, time to replace was explained, and I was happy to wait the 20 or 30 minutes it took. Now I can see without looking through scratches!


StarStarStarStarStar Everyone very friendly and helpful.  — 

Everyone very friendly and helpful


StarStarStarStarStar Very efficient office. Patrick was great at doi... — 

Very efficient office. Patrick was great at doing all the testing prior to the exam. He is very relaxing and friendly. Dr. Kellerman is also very kind and listens to your concerns. Christine reviewed all my options with my vision insurance to pick the best frames and lenses.


StarStarStarStarStar Received great service Thoroughly checks your ... — 

Received great service Thoroughly checks your eyes.


StarStarStarStarStar  — 

Very professional and glad to help anyway they can


StarStarStarStarStar 10 out of 10 — 

Fast, easy, still there for you when you have questions. This place is great!


StarStarStarStarStar Excellent welcome - very professional service b... — 

Excellent welcome - very professional service by everyone that I spoke to. Other companies could learn a lot fr how you do it!


StarStarStarStarStar Very friendly, lots of staff available to help ... — 

Very friendly, lots of staff available to help people, and clean office.


StarStarStarStarStar Everything You Want In Care — 

While the care from the Drs. Nilsen is everything you want from your doctor; personable, great listener, not rushed, and extremely knowledgeable we all know it’s the staff that makes the practice. EVERYONE in this office is friendly, helpful and most of all professional.


StarStarStarStarStar A Wonderful and Knowledgeable Eye 👁 Practice... — 

From the moment I entered the office I was treated as if I was their only concern. They all are so helpful and knowledgeable and I feel well taken care of when I go for my appointment. If you have an emergency with your eyes call them or you need a yearly exam they are the eye practice you should see!!