Nilsen Eye Care

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Star Star Star Star Star 1773 Reviews

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Reviews

StarStarStarStarStar The doctor and technician were very friendly an... — 

The doctor and technician were very friendly and helpful. They were very informative in answering my questions. The wait between the time with the technician and doctor was a little long, but people stopped in to check on me and GET me something to drink. Overall is was very pleasant.


StarStarStarStarStar Excellent service!!! Will recommend to everyone... — 

Excellent service!!! Will recommend to everyone I know. Thanks and happy holidays.


StarStarStarStarStar Everyone I interacted with was friendly, compet... — 

Everyone I interacted with was friendly, competent, thorough and detailed in their explanations. They also demonstrated active listening and it was clear they understood my comments and requests.


StarStarStarStarStar Satisfied Customer — 

I just love the entire staff for their professional and caring personalities. It's like visiting with family. Their patient care and service is excellent. I'm a 15 plus years customer with a long experience of this company's consistence in customer service and excellent eye health care.


StarStarStarStarStar Best experience start to finish — 

The entire staff was extremely friendly and helpful. This is by far the best experience at an eye doctor I’ve ever had!


StarStarStarStarStar I have been a patient of Dr. Eric Nilsen since ... — 

I have been a patient of Dr. Eric Nilsen since he started practicing in Chesterfield. I have always received the most complete and up-to-date exams available in a comfortable setting. His explanations are complete and understandable.His referrals are top notch.


StarStarStarStarStar Dr. Stacy is wonderful — 

Dr. Stacy is friendly and thorough. He and the staff provide great service. My husband and I have both had great experiences going to Nilsen the last two years since we moved into the area.


StarStarStarStarStar The staff is always friendly and pleasant. — 

The staff is always friendly and pleasant.


StarStarStarStarStar Love all of the Staff. Fun, fast and efficient.... — 

Love all of the Staff. Fun, fast and efficient. Charlie is always a bright spot! Patti was great, too.


StarStarStarStarStar Best eye doctor I have ever had. — 

The staff is very friendly and competent. I was seen promptly. Dr. A. Nilsen gave me a thorough exam. She is thoughtful and considerate and never appears rushed.


StarStarStarStarStar The folks at Nilsen Eye Care are the All-stars ... — 

The folks at Nilsen Eye Care are the All-stars of eye care in the Richmond area and Dr. Alexandra Nilsen is the MVP!!! Everyone working at this practice is very friendly, extremely efficient and highly competent. The best healthcare decision I made 5+ years ago after moving to this area was to choose Nilsen Eye Care for my vision needs.


StarStarStarStarStar With the way I've been taken care of by the ent... — 

With the way I've been taken care of by the entire staff, I wouldn't ever consider going anywhere else to have my eyes cared for.


StarStarStarStarStar Very friendly and awesome customer sevice. — 

Very friendly and awesome customer service.


StarStarStarStarStar all staff & doctors are tops in their fields. ... — 

all staff & doctors are tops in their fields.


StarStarStarStarStar A pleasure to be served by the courteous, promp... — 

A pleasure to be served by the courteous, prompt staff...I do recommend...


StarStarStarStarStar To me it was a one stop shop experience. Every... — 

To me it was a one stop shop experience. Everything went well and smooth


StarStarStarStarStar The team at Nilsen Eye Care has got it going on... — 

The team at Nilsen Eye Care has got it going on! Great care, friendly help... a great experience. I had FUN at the doctors.. how often can you say that!


Reply

Thanks so much! We love what we do and love taking care of people. We look forward to seeing you next time!

StarStarStarStarStar The staff is friendly and helpful.  — 

The staff is friendly and helpful.


StarStarStarStarStar I am very comfortable with your approach.  — 

I am very comfortable with your approach.


StarStarStarStarStar Pleased as usual — 

All was fine. I support your online presence.


StarStarStarStarStar Thorough, friendly, professional — 

Thorough, friendly, professional


StarStarStarStarStar Great practice — 

I always get great service at Nilsen. Practice is well-organized and efficient. People are all very nice. Last year they alerted me to a high blood pressure problem and recommended I visit my general practicioner. I did so and bp is now under control.


StarStarStarStarStar Excellent staff; very friendly and eff — 

Excellent staff; very friendly and efficient


StarStarStarStarStar Have been coming for years. Same courteous and... — 

Have been coming for years. Same courteous and professional service. Never had any problems with scheduling or outcomes. Even after moving 1 hour away, my wife and I we still rely on Nilsen's for our Eye Care.


StarStarStarStarStar Everyone was very friendly & professional! Ve... — 

Everyone was very friendly & professional! Very thorough and explained each step.


StarStarStarStarStar Great practice! — 

Very caring and friendly staff. Very helpful.


StarStarStarStarStar Dynamite Customer Service  — 

Great job, great team, I already recommend you to people I know, keep it up! Jerry


StarStarStarStarStar I highly recommend Nilsen Eye Care. Everyone is... — 

I highly recommend Nilsen Eye Care. Everyone is friendly, helpful, and professional.


StarStarStarStarStar Excellent service. Friendly and helpful staff — 

Excellent service. Friendly and helpful staff


StarStarStarStarStar Super friendly and helpful staff! — 

The staff was super friendly! And great at explaining everything they were doing. My mom has an eye condition and I had many questions, the doctor was very patient and answered all of my questions.


StarStarStarStarStar Everyone at Nilsen Eye Care is great. You are ... — 

Everyone at Nilsen Eye Care is great. You are greeted warmly from the moment you walk into the door and once you are signed in you are promptly taken back to begin you appointment. Everyone is helpful and Dr. Perry made sure I had all my questions answered.


StarStarStarStarStar Great care ,as always. Alfred, the optician, di... — 

Great care ,as always. Alfred, the optician, did a great job!!! Very professional yet personable. Dr. Eric is very thorough which I appreciate. No waiting time. Alicia at the front desk was very helpful. Sherri


StarStarStarStarStar great with kids — 

My husband and I use Nilsen Eye Care. We recently took our daughter and they were just fantastic with her. Highly recommend.


StarStarStarStarStar A wonderful experience!  — 

We were taken care of quickly. The staff and doctor were so friendly and thorough!


StarStarStarStarStar  — 

Everyone was very nice and I greatly appreciate not having to wait at anytime during my visit


StarStarStarStarStar I was VERY pleased with my first visit. The sta... — 

I was VERY pleased with my first visit. The staff & the doctor were so knowledgeable & pleasant. I haven't received my glasses yet, but I'm looking forward to it.


StarStarStarStarStar Exceptional experiences — 

I have had nothing less than exceptional experiences at Nilsen Eye Care over the last ten + years. The Doctors and staff are extremely professional and personable. It's a very nice facility with ample parking, and It's clear that they and invest the time and energy to select and train great people to work there. Top marks Nilsen Eye Care!


StarStarStarStarStar Very well organized, friendly staff, excellent ... — 

Very well organized, friendly staff, excellent care.


StarStarStarStarStar Very friendly and welcoming. Definitely recomm... — 

Very friendly and welcoming. Definitely recommend!


StarStarStarStarStar Nilsen Eye Care was amazing!! — 

From the moment I called Nilsen Eye Care I had a great experience and they were able to get me in for a new patient appointment extremely fast. The moment I walked in for my appointment the staff was friendly and the environment was amazing. Every person I came into contact was helpful, knowledgeable and patient.


StarStarStarStarStar  — 

I’m impressed how efficient the staff is and still remain friendly. I didn’t have to wait for anything and appreciate the respect for my time.


StarStarStarStarStar I needed a lens replaced. I walked in and was ... — 

I needed a lens replaced. I walked in and was completed in less than 30 minutes!


StarStarStarStarStar Exceptionally prompt and helpful. — 

Exceptionally prompt and helpful.


StarStarStarStarStar 👍 — 

By far the best experience I have had.


StarStarStarNo StarNo Star One of my pet peeves is being pushed or sold in... — 

One of my pet peeves is being pushed or sold into something when I expressed 0 interest in the service. I hate having to listen to someone talk when I'm disinterested in what they have to say. As an American, I have the freedom of choice, if I just want an eye exam, then administer the eye exam. I felt that every person I interacted with was pushing the "in-house" glasses service that Nilsen Eye Care offers. I felt as if obtaining my prescription to potentially fill elsewhere was comparable to a negotiation. The exam itself went fine, I could do without being asked 3 times by 3 different people to utilize the in-house glasses service. It made me feel as if I was in a car dealership dealing with haggling salesmen. Ease off the glasses services please.


StarStarStarStarStar Everyone is always so friendly, and welcoming. ... — 

Everyone is always so friendly, and welcoming. Thank you


StarStarStarStarStar Great experience and everyone is so friendly an... — 

Great experience and everyone is so friendly and helpful!


StarStarNo StarNo StarNo Star I didn't appreciate being lied to & mislead by ... — 

I didn't appreciate being lied to & mislead by the sales rep. I can't remember his name but it was a man. He was dishonest in his attempts to sell me additional features for my eyeglass lenses. Otherwise all the other staff were SUPER nice & helpful.


Reply

Thank you for taking the time to tell us about your experience. We will continue to train our staff how to appropriately educate our patients on their choice of options so that you may be better able to make an informed decision. We apologize that this was not your experience. Thank you again for your time and feedback.

StarStarStarStarStar  — 

My appointment started on time. There was no time wasted during the appointment when switching out staff. Received clear diagnosis, in layman’s terms.


StarStarStarStarStar Great service...professional staff...couldn’t b... — 

Great service...professional staff...couldn’t be happier with my experience here!


StarStarStarStarStar I love this practice! It feels like you are vi... — 

I love this practice! It feels like you are visiting old friends whenever you walk into the office. i always feel that I matter and that they are happy to see me!


StarStarStarStarStar none — 

Arrived early, taken care of immediately, shown to examining area immediately, and received prompt care.


StarStarStarStarStar I love this place. Everyone is friendly and pr... — 

I love this place. Everyone is friendly and professional. I personally recommend Alexandria Nilsen, but I'm sure the other Optometrists are just as great.


StarStarStarStarStar All staff have treated me very well when I have... — 

All staff have treated me very well when I have had my appointments!


StarStarStarStarStar Pleased with all aspects of my recent visit. — 

Pleased with all aspects of my recent visit.


StarStarStarStarStar I don't remember the name of the lady who waite... — 

I don't remember the name of the lady who waited on me but she caught an error on my prescription. The date was expired and she followed up the next day and found that the eye Dr. Office had given me an old prescription. If she hadn't checked the info carefully I would have had the wrong lenses and spent more money than I needed to. She was super!


StarStarStarStarStar Great team from the doctors to the front desk. — 

Great team from the doctors to the front desk.


StarStarStarStarStar Fast, efficient, friendly service.  — 

Everyone I encountered in the office was friendly and attentive. I recommend the practice to family, friends


StarStarStarStarStar Super friendly staff. Great Doc. The lady (Patt... — 

Super friendly staff. Great Doc. The lady (Patti) who helped me pick out frames was awesome.


StarStarStarStarStar I moved to Northern Virginia from Richmond two ... — 

I moved to Northern Virginia from Richmond two years ago, but travel back to Nilsen Eye Care each year because of their exceptional customer service and professionalism


StarStarStarStarStar Very professional in every aspect of care and i... — 

Very professional in every aspect of care and in handling payment


StarStarStarStarStar I’m always delighted and happy with the very pr... — 

I’m always delighted and happy with the very professional services that I received during my appointments.


StarStarStarStarStar We have been see Dr Nilsen for a very long time... — 

We have been see Dr Nilsen for a very long time. All the Dr there are very nice. They will take the time to sit and talk with you as long as needed.


StarStarStarStarStar Everyone was super nice and helpful ... — 

Everyone was super nice and helpful. Dr.Stacey took his time to answer my questions. I never felt rushed or unimportant. Alfred helped me pick out glasses. He provided honest feedback and made me feel confident in my choice of eyewear. I can’t wait to pick them up!


StarStarStarStarStar Love Dr. Eric.  — 

Love Dr. Eric. Everyone is so friendly. It is a very pleasant and inviting atmosphere there.


StarStarStarStarStar I have been seeing Dr. Nilsen for many years an... — 

I have been seeing Dr. Nilsen for many years and always have a wonderful experience at my annual appointment. He and his staff are professional, friendly, and knowledgeable.


StarStarStarStarStar Grace...was great and helpful...well done.Dr. ... — 

Grace...was great and helpful...well done. Dr. Perry....he gets me and listened to my needs and provided the best service possible. Patty....she was awesome and should be named the employee of the year. Thank you team Nilsen Eye Care for providing great service.


StarStarStarStarStar  — 

Excellent service as always. We love the support staff, and the Drs. The level of quality care and customer service set the bar really high. Clearly the best optometry office in the Richmond area.


StarStarStarStarStar Went into the office to make an appointment for... — 

Went into the office to make an appointment for an eye problem I was having and I've got to see the doctor immediately what a great experience that was!


StarStarStarStarStar Excellent staff, superb service. — 

Excellent staff, superb service.


StarStarStarStarStar Nilsen Eye Care-a friendly, professional business — 

Nilsen Eye Care is a friendly, professional business with engaging employees and doctor.


StarStarStarStarStar As always -thorough, informative and hospitable... — 

As always -thorough, informative and hospitable. Thank you.


StarStarStarStarStar The providers are very thorough and professiona... — 

The providers are very thorough and professional. I have never had to wait as they are ready for me upon my arrival. They don't rush and they provide opportunities for questions.


StarStarStarStarStar Thank you for your time, patience, and help.  — 

Thank you for your time, patience, and help.


StarStarStarStarStar  — 

I've always love my visit to Nilsen Eye Care. I tried to use contact lenses for the very first time. The young man was so patient with me. Although I was unsuccessful in using them. I appreciate his patience.


StarStarStarStarStar Top notch — 

I have been going here for several years. It is always a great experience. They have some great technology in place to keep you in the loop and everyone is very nice - everyone.


StarStarStarStarStar Dr. Perry is outstanding!  — 

Dr. Perry is outstanding! All staff in this office are amazing! I highly recommend them all to anyone looking for a great eye care place. Making appointments at convenient times is a breeze.


StarStarStarStarStar Always a great experience and Dr. Nielsen is a ... — 

Always a great experience and Dr. Nielsen is a great.


StarStarStarStarStar The staff here are so friendly and inviting, it... — 

The staff here are so friendly and inviting, it was like walking into a family members house. We were greeted with a big smile and all of the staff throughout were thoughtful and helpful. My daughter was fitted for contacts and the staff had a lot of patience with her and helped her to get her contacts in and to fell comfortable. We did not even wait before being taken to the back, and our files were so simple to fill in on the pad.


StarStarStarStarStar From my first phone call to schedule an appoint... — 

From my first phone call to schedule an appointment to the time we checked out--everyone was friendly, professional and genuinely cared about my children. The staff fully engaged my children and their appointments went smoothly. Highly recommend Nilsen Eye Center


StarStarStarStarStar Excellent Staff! — 

My first experience with an eye doctor was great! Quick, friendly, and painless exam. The front desk was really understanding of my not-so-punctual arrival. Everyone was awesome! *Especially Katie* who was so helpful and perfectly patient with me and my rediculous indecisiveness. Thanks guys! You're awesome!


StarStarStarStarStar Friendly staff, good value — 

Everyone there was so friendly that it was hard not to tell my wife to immediately schedule an appointment. Given I generally see the optometrist yearly, it's hard to imagine someone taking such care to connect and just be fun and lighthearted about the experience but everyone was amazing. Not only, but the costs for a years worth of contacts was the lowest I've ever encountered. I tried shopping around and they win, hands down. I will definitely be back and am glad my family has found a service we can be proud of here in Richmond.


StarStarStarStarStar Love Dr. PERRY and fully trust him with my visi... — 

Love Dr. PERRY and fully trust him with my vision Nurses are great also


StarStarStarStarStar  — 

I felt welcome from the moment I walked in the door! The staff is very friendly and knowledgeable. I am very happy to have found Nilsen Eye Care.


StarStarStarStarStar 5 Stars  — 

It was my first visit with Nilsen Eye Care and I had a great experience. I felt very welcome and everyone I encountered was very friendly and helpful. Would highly recommend to anyone looking for a new eye care provider.


StarStarStarStarStar Great place, wonderful staff. Great location to... — 

Great place, wonderful staff. Great location too.


StarStarStarStarStar Very Pleased with the Entire Experience — 

I was very pleased with the expertise and professionalism of Dr. Stacy and the staff. They are all top-notch.


StarStarStarStarStar Great service! We got all 4 of us checked:) we... — 

Great service! We got all 4 of us checked:) we thank you! Sending my Mom in to get her check up!


StarStarStarStarStar Nilsen Eye Care is an outstanding practice.  — 

Nilsen Eye Care is an outstanding practice. The staff is efficient and knowledgeable yet caring and thorough. Dr. A. Nilsen is the best eye doctor I've ever had! She is never in a rush, never too busy to fully explain or answer questions. Plus, she's just a happy and friendly person! Also, there is never any push to get new glasses!!


StarStarStarStarStar I am always greeted with a smile when I come in... — 

I am always greeted with a smile when I come in. I didn't even have a chance to sit down before I was called to come back for my check up! The staff and especially Dr. Nilsen were attentive and welcoming. She took the time to show me the pictures of my eyes currently and how they compared with the picture taken a year ago, and even 13 years ago! I trust her completely, and value her wisdom! Highly recommended!


StarStarStarStarStar The online presence is fine. The prices are hig... — 

The online presence is fine. The prices are high.


StarStarStarStarStar Dr Nilsen office is very caring and thorough Op... — 

Dr Nilsen office is very caring and thorough Optician. He treats EVERY patient with the same care and concern. You will be greeted quickly and efficiently then you receive a thorough eye exam.


StarStarStarStarStar Everyone was kind, caring and patient. They to... — 

Everyone was kind, caring and patient. They took the time to explain things and were very thorough. Highly recommend!


StarStarStarStarStar Friendly, professional environment.  — 

Friendly, professional environment.


StarStarStarStarStar Great Experience — 

What a great experience. Everyone was friendly, professional, and explained what they were doing related to my eyes, how my physical health was important to my eye health, assisted me in picking out my first non drug store glasses.


StarStarStarStarStar One of the most pleasant experiences of your da... — 

One of the most pleasant experiences of your day! Professional and very friendly staff!


StarStarStarStarStar Wonderful experience at Nilsen Eye Care. — 

Wonderful experience at Nilsen Eye Care. The staff was so kind and caring with my son during his first eye exam.


StarStarStarStarStar Great office!! — 

Everyone is so nice and helpful!! Always look forward to my appointments!!


StarStarStarStarStar Best eye care office I've ever been to! — 

I was immediately greeted upon arrival and confirmed info. The technician was waiting for me when I finished at the front desk. Everyone was pleasant, efficient and prompt in handling their jobs. Dr. Perry is great! When he finished with the exam, they had already scheduled me a 1 year follow up on an appointment card and I was on my way! Super doctor and staff!


StarStarStarStarStar Everyone is very friendly and helpful. They ta... — 

Everyone is very friendly and helpful. They take their time and explain everything they are doing.


StarStarStarStarStar  — 

Everyone is professional, yet very friendly and courteous. Things happen on time.


StarStarStarStarStar Great experience, great staff and excellent cus... — 

Great experience, great staff and excellent customer service!


StarStarStarStarStar Everyone was so nice and helpful. They all seem... — 

Everyone was so nice and helpful. They all seemed to really be enjoying their jobs. The doc was so informative and easygoing. I can't say enough good things about them.


StarStarStarStarStar Everyone was very pleasant and professional--an... — 

Everyone was very pleasant and professional--and timely!


StarStarStarStarStar My family and I found everyone to be informed, ... — 

My family and I found everyone to be informed, very friendly and extremely helpful!


StarStarStarStarStar Very well-run office. Plenty of helpful staff. ... — 

Very well-run office. Plenty of helpful staff. Everyone I spoke with knew their job and performed well. Ease of making appointment excellent, able to change or review on my phone.


StarStarStarStarStar Very timely and efficient — 

Very timely and efficient


StarStarStarStarStar Great visit — 

The whole office were very professional and friendly. I was very impressed with the Dr. and all the people who helped me.


StarStarStarStarStar Nilsen Eye Care is a wonderful eye care center.... — 

Nilsen Eye Care is a wonderful eye care center. My children started here and now that they are grown, they continue seeing Dr. Alexandra Nilsen. Always a caring and knowledgeable professional.


StarStarStarStarStar Everyone is prompt, professional and courteous... — 

Everyone is prompt, professional and courteous. Will definitely remain a loyal customer.


StarStarStarStarStar  — 

Excellent service... When trying to learn how to put in contacts, Matthew was patient and attentive to my needs. Dr. Nielsen also followed up to make sure my contacts were fitting comfortably... A pleasurable experience... Highly recommended!!


StarStarStarStarStar The one medical office I look forward to visiti... — 

The one medical office I look forward to visiting.


StarStarStarStarStar Very pleased — 

Quick and professional service!


StarStarStarStarStar Good experience and it was fun — 

Good experience and it was fun


StarStarStarStarStar I wouldn't trust anyone else with my eyes. — 

Dr. Alexandra has taken care of my eyes for a number of years and is now also taking care of my husband's eye care. Her knowledge is the absolute tops and the care and compassion she shows for each of her patients is absolutely heartwarming. The glasses and sunglasses I have gotten from their opticians have been perfect and top quality. Everyone at the Nilsen Eye Care takes care of you, from start to finish. Trust them completely!!


StarStarStarStarStar  — 

Good job.. I appreciate the time and care given.


StarStarStarStarStar Very efficient and professional as well as frie... — 

Very efficient and professional as well as friendly.


StarStarStarStarStar Nilsen Eye Care - An Exceptional Experience  — 

My visit began with the welcoming and friendly front desk staff member who assisted me in updating my information. The friendly atmosphere also included a comfortable waiting area and offers of water or coffee. I was guided through the preliminary tests and data collection by a courteous professional named David. He made certain I was comfortable and understood not only the reasons behind, but what would be involved in each part of my pre-examination; and he made certain every surface I came in contact with was clean and sanitized. My visit continued with an examination by Dr. Anthony Stacy. With his calm demeanor, he afforded me the opportunity to determine which lense was best (one? two?) without feeling rushed and his knowledge was evident as he answered all my questions with confidence. I knew he was actively listening when he provided additional information concerning the best way to view the upcoming solar eclipse and techniques to help make certain my students would not damage their eyes. His care and concern was genuine. Following my examination I was assisted by another staff member, Kate, who assisted me with my frame and lense selections. Again I was in the presence of another friendly, courteous professional who did not rush nor prompt me in my choices. My visit ended at the front desk area for billing and payment. My bill was explained and payment options were given. This staff member was friendly and her smile never faded as she answered my questions and made certain I thoroughly understood my choices. Given the knowledge, experience, and professionalism of the Nilsen Eye Care staff, one is guaranteed an exceptional eye examination.


StarStarStarStarStar Nice recieving notices reminding us of our appo... — 

Nice recieving notices reminding us of our appointments and I enjoy the newsletters that are sent out as well.


StarStarStarStarStar Good Exam & Great Glasses  — 

I always have a nice experience at your office. Everyone is super nice and ready to help.


StarStarStarStarStar Nilsen Eye Care is the Best--Bar None. Dr. Ale... — 

Nilsen Eye Care is the Best--Bar None. Dr. Alexandra and Eric Nilsen are the finest Opthamologists I have ever encountered in all of the many places I have lived around the world. They are friendly, caring, and provide excellent eye care. The instill this dedication and friendliness into all of the staff members who work for them. They make you feel that you are a part of their family.


StarStarStarStarStar As always great experience, friendly staff thank  — 

As always great experience


StarStarStarStarStar Everything was great except the doctor could sl... — 

Everything was great except the doctor could slow down when explaining things.


StarStarStarStarStar Dr. Stacy and staff were great! — 

Dr. Stacy and staff were great!


StarStarStarStarStar First visit. — 

First visit. Front staff, tech, doctor were all very professional. Readily explained things and answered all questions. I'm a physician and will be returning for future eye care needs.


StarStarStarStarStar Wonderful Overall — 

Dr. Eric Nilson is wonderful! I've been seeing him for 7 years and he is always genuinely interested in what's going on in my life. He remembers small things about patients, which shows he truly cares about them and their overall well being. Every member of the staff is welcoming and friendly. I've recommended Dr. Nielsen several times and will continue to do so!


StarStarStarStarStar Fantastic service and attention to detail. Gla... — 

Fantastic service and attention to detail. Glasses with hours!! You are the epitome of customer service!


StarStarStarStarStar The staff was so personable and friendly! The p... — 

The staff was so personable and friendly! The patient flow through the office was smooth and effortless even though the practice was still busy at 6pm on a Tuesday evening. The hours are extremely accommodating and it was super easy to get an appointment. Hands down- this is the most well run medical practice (of any specialty) that I have ever visited.


StarStarStarStarStar Amazing customer service & wonderful staff!!!!!... — 

Amazing customer service & wonderful staff!!!!!


StarStarStarStarNo Star They were very friendly and very professional a... — 

They were very friendly and very professional and covered every aspect of my eye care


StarStarStarStarStar I have been Nilsen's customer for years and hav... — 

I have been Nilsen's customer for years and have always had top notch eye care and customer service. If my insurance ever tried to force me to use another provider, I would choose a different insurance company just to stay with them.


StarStarStarStarStar Everyone was very friendly, helpful and provide... — 

Everyone was very friendly, helpful and provided excellent service overall.


StarStarStarStarStar Best customer service and care experience ever  — 

I can see well for the first time in years and no longer need reading glasses. This, after going to multiple eye doctors at Va Eye. I was seamlessly transferred from receptionist, to tech, to doctor, to optician, and back to reception. I had one wait, which was about 99 seconds. Everyone listened to me and treated me well, explaining what they were doing along the way, and thoroughly answering my questions. I Dont recall ever having had such a wonderful customer service experience anywhere.


StarStarStarStarStar Laura from Powhatan — 

I am always telling people to visit Nilsen!! Great customer service, local people who care, and I know that I have a team of support should I need anything!


StarStarStarStarStar Always a pleasure to visit Nilsen Eye Care!Eve... — 

Always a pleasure to visit Nilsen Eye Care! Everyone is friendly, professional and know their stuff!!


StarStarStarStarStar Very pleasant staff.  — 

Very pleasant staff. The doctor listened to everything I said and I felt really comfortable. No pressure to do anything extra which was great.


StarStarStarStarStar Great place to go to and such friendly people. ... — 

Great place to go to and such friendly people. Love this place!


StarStarStarStarNo Star You can reach a person to talk to when you call — 

Nice office to deal with, when you call and you need help you can talk to someone, versus leaving a voice message or sending an email to get help. The team is courteous and well organized to deal with, as well as being very responsive.


StarStarNo StarNo StarNo Star  — 

We were never informed of cost for Toric lense contact exam! The nurse was very pushy!


StarStarStarStarStar  — 

From the moment I walked in the door, until the moment I left, everyone was friendly, professional and truly made me feel welcomed. My appointment was not rushed, which I appreciated so much. Every encounter was exceptional. My kids are already scheduled for their first visits and my husband will be scheduling an appt as well. I couldn't have asked for a better 1st visit. What an awesome team this business has!


StarStarStarStarStar My favorite of all my doctors! — 

My favorite of all my doctors! Dr Perry is great and his staff is amazing! I'm always greeted and beginning my appointment quickly, the staff is friendly and helpful, and doc makes time to answer all my questions.


StarStarStarStarStar You cannot only see the difference Nilsen Eye C... — 

You cannot only see the difference Nilsen Eye Care makes, you can feel it. Your not just a patient. There is something special going on there.


StarStarStarStarStar  — 

Professional! Appreciate Dr Alexandra's concern and honesty about my eye changes.


StarStarStarStarStar Great staff and great service. — 

Great staff and great service.


StarStarStarStarStar I have been a patient of Dr. Eric Nilsen for ov... — 

I have been a patient of Dr. Eric Nilsen for over Ten years! He has helped me so much. Thanks!


StarStarStarStarStar Beyond patience... — 

Matt was amazing with my daughter who wanted to try contacts for the first time. Friendly, kind, and supportive! Going back for a second try next week, hope Matt is there to help again!


StarStarStarStarStar Everyone was very friendly and helpful. Dr. S... — 

Everyone was very friendly and helpful. Dr. Stacy was informative and helpful. Enjoyed David's personality too.


StarStarStarStarNo Star Annual eye exam — 

Arrived for 3:00 PM appointment; left approx. 4:20. Should annual eye exam including pupil dilation take 1 hour 20? I was expecting half that time as in past. Spent 30+ minutes waiting in exam room and waiting area.


StarStarStarStarStar  — 

I've been going to Dr. Eric Nilsen for about 20 years now (since he was in the Chesterfield Towne Center location). I appreciate him and his entire staff. They are always very friendly and accommodating.


StarStarStarStarStar Professional service — 

Professional and courteous


StarStarStarStarStar Your staff is wonderful. They are friendly, fas... — 

Your staff is wonderful. They are friendly, fast, and efficient. Dr Stacy was excellent.


StarStarStarStarStar  — 

Always enjoy visiting your office


StarNo StarNo StarNo StarNo Star Too expensive compared to former eye doctor. I ... — 

Too expensive compared to former eye doctor. I came out paying $100 more for the same service. Great staff and service, but way overpriced. Walmart vision exam and contact fitting around $95. Vs $200


StarStarStarStarStar  — 

i'm always happy with Dr Perry and his work.


StarStarStarStarStar Great place for eye care  — 

Everyone here is very friendly and helpful.


StarStarStarStarStar Simply the best — 

Nilsen Eye care is simply the best. Full of honest, caring people who listen and try to help. Seeing clearly is still a challenge for me but they try. I have never left their office frustrated, hurt or fed up feeling like they didn't believe me or just didn't care as I have so many other places in the past. They may wish I would but unless forced to I wouldn't go anywhere.


StarStarStarStarStar You always feel good when you visit Dr. Eric Ni... — 

You always feel good when you visit Dr. Eric Nilsen's office. Friendly, caring and helpful.


StarStarStarStarStar Friendly, helpful and caring. Dr. Eric Nilsen ... — 

Friendly, helpful and caring. Dr. Eric Nilsen is the best !!!


StarStarStarStarStar My interactions with all the staff were both pl... — 

My interactions with all the staff were both pleasant and professional. I was seen in a very timely manner ( less than 5 minutes waiting) and everybody I dealt with was gracious and cordial.


StarStarStarStarStar The best eyecare professionals ever! — 

The warm and friendly atmosphere at Nilsen Eyecare is present from the moment you walk through the door until it's time to wave goodbye. It's like visiting longtime friends every year. Dr. Eric Nilsen is one of the most professional yet personable doctors I've had the pleasure of receiving care from. He demonstrates concern not only for your vision but your total wellness. Everyone in the office is very attentive, assuring that your visit is comfortable and complete. If you're looking for great eye care professionals call Nilsen Eyecare. You'll be happy you did!


StarStarStarStarStar I went in for my annual eye exam, except this t... — 

I went in for my annual eye exam, except this time I had laryngitis. Let me say that the entire process went as smoothly as if I had been able to speak. The staff was so accommodating, especially Matthew, who made it fun for me the entire time. I've always had great experiences here, this time was just exceptional.


StarStarStarStarStar My visit was excellent.  — 

My visit was excellent. The most impressive aspect was the pleasant, courteous, professional and efficient service from Grace. She is a valuable asset to the office.


StarStarStarStarStar The Best in Richmond! — 

An incredibly knowledgeable group of optometrists in addition to the friendly and accommodating staff. Our family has been seen by most of the doctors and has purchased all of our eyeglasses from here. A pleasant experience every time!


StarStarStarStarStar  — 

I've been a very satisfied patient for nearly 20 years now. I would highly recommend Dr. NILSEN to anybody!


StarStarStarStarStar Everyone is ALWAYS so upbeat and welcoming!  — 

Everyone is ALWAYS so upbeat and welcoming!


StarStarStarStarStar Every person in this office is a pleasure to se... — 

Every person in this office is a pleasure to see and speak with!!


StarStarStarStarStar Dr. Eric Nilsen took a personal interest in me ... — 

Dr. Eric Nilsen took a personal interest in me & my needs. His staff is friendly & professional at the same time.


StarStarStarStarStar Professional, kind, informative, efficient  — 

Professional, kind, informative, efficient


StarStarStarStarStar As always, fantastic service! — 

As always, fantastic service!


StarStarStarStarStar Excellent service  — 

The service is always exceptional and on top of that the personal is friendly. I always feel comfortable knowing that I'm in good hands.


StarStarStarStarStar Revolutionary new concept in eyecare — 

Staff was friendly and knowledgeable. (And what a good looking bunch!) I assume having a staff that is "easy on the eyes" is an intentional medical perk, meant to shield our eyes from any additional undue stress. Way too think outside the box!


StarStarStarStarStar Very friendly, informative and patient centered... — 

Very friendly, informative and patient centered.


StarStarStarStarStar So glad I'm back! — 

I have never visited a medical professional's office where the staff was more friendly and professional than Dr. Nilsen's. Our whole family has had a wonderful experience under his care. Even the hand offs between staff members within the practice are smooth and professional. I once left for geographic convenience, but have since returned and very happy that I have. I would give this practice my unqualified recommendation.


StarStarStarStarStar Amazing Experience — 

As usual, we (myself and 3 kids) had a wonderful experience here. Every person encountered was amazing. This includes the phone call to schedule appointments, all the way to the end when picking out glasses.


StarStarStarStarStar Very friendly and very precise  — 

Very friendly and very precise


StarStarStarStarStar Professional and personable — 

Professional and personable


StarStarStarStarStar Great eye doctor! — 

Dr. Alexandra Nilsen and her entire staff are a pleasure to work with. I've been going to her for at least 10 years, and she is top notch. She obviously cares about her patients, and she explains everything she does. She also actively listens to any questions or concerns that I may have. I highly recommend her practice.


StarStarStarStarStar We had another amazin experience at Nilsen Eye ... — 

We had another amazing experience at Nilsen Eye Care!! Highly recommend!


StarStarStarStarStar Everyone at Nilsen Eye Care is extraordinarily ... — 

Everyone at Nilsen Eye Care is extraordinarily kind, caring, and considerate! Our family always feels well cared for when we come in for our visits,


StarStarStarStarStar The staff was professional and friendly — 

The staff was professional and friendly. Had a fantastic experience overall!


StarStarStarStarStar Caring.... — 

Wonderful and caring workers!!! Grace was great explained everything Dr Perry was wonderful told me everything I needed to know.....


StarStarStarStarStar A Great Place to go — 

Everyone is so genuinely nice and helpful. This is the best eyeglass care place I ever been to. I do think that the optical buying part is a bit pricey. This is my first-time purchasing my eyeglasses there so hopefully, I will love the glasses. I am on social security disability, so I plan on having them for a while before I can afford another pair.


StarStarStarStarStar This may sound odd, but I really like the humor... — 

This may sound odd, but I really like the humor and personality. It puts you at ease and creates a sort of family atmosphere. I have lived in this area only a few years. I found Nilsen Eye Care, after walking in I knew this is the place for my eye care. I was right and glad I found you. My review is very positive.


StarNo StarNo StarNo StarNo Star It felt like I was on a conveyer-belt. — 

It felt like I was on a conveyer-belt. Doing the initial pre-exam with the three visual machines, I did not see the card the girl was reading from but she was definitely giving a rehearsed speech. The whole time it felt like I was late for the next step. The doctor came in and seemed rushed. When he passed me off to the glasses tech I was never asked if I wanted to get new glasses it was just assumed. The tech seemed shocked that I only wanted lenses (it interrupted his script). The small talk felt forced like he had been told to interact with the patient. Overall it was very disappointing. When I saw Dr. Nilsen it was rushed but I felt like he was interested in my visit.


StarStarStarStarStar  — 

Matthew was absolutely fabulous. Dr. Perry is always warm and exhibits patience.


StarStarStarStarStar The entire office is very friendly & professional — 

The entire office is very friendly and professional. The checkups are thorough and you can also buy your glasses there if you choose.


StarStarStarStarStar  — 

Everything explained in detail so I could understand


StarStarStarStarStar Great and friendly service.  — 

Great and friendly service.


StarStarStarStarStar President/CEO — 

Great service and professionalism. They did miss one important thing that was not emailing me a copy of my prescription for my files.


Reply

I'm so sorry you did not receive your prescription. It does have a tendency to go to some patient's junk mail, so I would check there. If you still haven't found it, I would be happy to re-send it.

StarStarStarStarStar Quality Affordable Care, by caring, quality Doctors — 

This office is every thing you could want in quality and convenience. Amazing support staff, swift appointment scheduling and the best doctors we've every encountered in the eye care industry. Thank you Nielsen for being a stellar example of what a medical office should and can!


StarStarStarStarStar the office experience is always outstanding, wi... — 

the office experience is always outstanding, with a staff that is welcoming, friendly and knowledgeable.


StarStarStarStarStar Professional and timely appointments by really ... — 

Professional and timely appointments by really nice staff


StarStarStarStarStar Fantastic operation you have there - Dr Nilsen ... — 

Fantastic operation you have there - Dr Nilsen is one of a kind, and the staff are also great. I've got some eye pressures that are being monitored and a couple of years ago needed a medical procedure from a top notch medical facility referred to me by Dr Nilsen. Dr Nilsen was the one to initially identify my condition and is monitoring it for me - probably for life. This is not your average eye clinic.


StarStarStarStarStar Always a pleasant experience. Staff is friend... — 

Always a pleasant experience. Staff is friendly and knowledgeable.


StarStarStarStarStar Fantastic staff and Wonderful office — 

I have been with Nilsen Eye Care for several years and there's a reason I never looked elsewhere. The staff is fantastic! From the receptionist and technichians to the doctors and eyeware specialists (I don't know the proper term) the entire Nilsen team is attentive, friendly, informative, personable, and just overall welcoming. They are so patient and willing to help. I am very jumpy when it comes to the machine that blows a puff of air in your eye, and since day one the technician have always been patient as I jump out of my chair. When I was younger my mom had to be in there with me to keep my head still. Now im an adult and, again thanks to their patience, I can get through that portion of the exam fairly still. The office is always clean and inviting. I can only positive things about the whole office. I highly recommend it to anyone looking for a new place.


StarNo StarNo StarNo StarNo Star I had the worst experience in the office for my... — 

I had the worst experience in the office for my annual visit. I have been a patient for many years with Dr Nilsen. My appt was 4:45 ( i was reminded numerous times 3 wks prior!) I was taken back to have the pre lim tests immediately..this process took less than 15 mins but I was moved from room to room and staff member was not competent in the tests, then was taken to exam room, waited over 45 mins for DR. then I had to go out to hallway to flag a staff member to complete the appt. I FINALLY left the office at 6:15 pm!! Needless to say, I will be searching for a new practice for my future appts. VERY DISAPPOINTING!!


Reply

Thank you for taking the time to tell us about your experience. We apologize that your recent visit was not the quality experience that we hope to provide for all of our patients. We will continue to coach our entire team to improve our systems and ensure that all of our patients have an efficient and consistent experience with each visit to our office. Thank you again for your review. We hope that you will give us the opportunity to continue to take care of your eye care needs in the future.

StarStarStarStarStar I was promptly seen; in fact, I arrived before ... — 

I was promptly seen; in fact, I arrived before the appointment time and I was taken early.


StarStarStarStarStar I have been going to Nilsen Eye Care for severa... — 

I have been going to Nilsen Eye Care for several years now. The staff is so friendly and helpful and attentive to you. Dr. Eric is dedicated to his patients and treats you like family I will continue to come here for my vision needs.


StarStarStarStarStar The staff is very nice and always willing to he... — 

The staff is very nice and always willing to help. They are interested in not only my eyes but my life and things in which I am involved. They said it helps them understand how best to help me choose glasses and such. They even offer tea/coffee during the tremendous four minute wait for the doctor.


StarStarStarStarStar The staff was friendly the service was quick an... — 

The staff was friendly the service was quick and we walked away with an overall excellent experience.


StarStarStarStarStar Appointment made in minutes — 

Called for an appointment and the phone was answered by a human on the 2nd ring. She took may necessary information quickly and made an appointment for me the next day. My appointment was prompt and I recieved tremendous service. Doctor Stacy was fabulous. Could not have been better.


StarStarStarStarStar  — 

Very friendly staff and doctor was very thorough.


StarStarStarStarStar Very professional and friendly staff. Great exp... — 

Very professional and friendly staff. Great experience, thank you!


StarStarStarStarStar The best. — 

Dr. Alexandria Nilsen is the best. Been going to Nilsen Eye Care for a lot of years. The staff are very friendly and knowledgeable.


StarStarStarStarStar Great experience every time. Everyone (from adm... — 

Great experience every time. Everyone (from admin staff, technicians, doctors) are knowledgeable, professional and very nice!


StarStarStarStarStar I will recommend the doctors not the front drsk... — 

I will recommend the doctors not the front desk


StarStarStarStarNo Star Great eye care - expensive glasses for kids — 

The eye doctors and professional staff are wonderful. It's easy to get an appointment, and Saturday hours are a plus. My only complaint would be in the realm of children's glasses. These are very expensive compared to other options on the market. I was willing to buy one set of glasses for my 8yo child at Nilsen, but when I asked for the copy of his prescription (including the PD) so that I could purchase a less expensive backup pair elsewhere, I was refused the PD portion.


StarStarStarStarStar The staff is without a doubt the the most frien... — 

The staff is without a doubt the the most friendly and professional group I have ever had the pleasure of dealing with. I was made to feel that I was visiting family instead of a doctors office! Also, I am confident that I am getting the best treatment available, anywhere!


StarStarStarStarStar Love all staff. Always a pleasant exp — 

Love all staff. Always a pleasant experience


StarStarStarStarStar Professionals — 

The Nilsen's run a straight forward customer first environment.


StarStarStarStarStar Always friendly and professional  — 

Always friendly and professional


StarStarStarStarStar I always find the personnel at Nilsen Eye Care ... — 

I always find the personnel at Nilsen Eye Care to be receptive, amicable and alert to my presence and needs. They call me by name and make me feel important by taking care of business in a timely manner. I always feel welcomed, and they explain everything they do so I understand what is happening and why. Thanks to ALL of you!


StarStarStarStarStar Very nice, professional.  — 

Very nice, professional.


StarStarStarStarStar  — 

I have very complex problems with my vision and I find that female doctors are more sympathetic in dealing with me. I recommend doctor Alexandra Nilsen.


StarStarStarStarStar Excellent service, friendly and efficient staff... — 

Excellent service, friendly and efficient staff. Definitely recommend Nilsen Eye Care to everyone.


StarStarStarStarStar I never give any survey high ratings. I think t... — 

I never give any survey high ratings. I think there is always room for improvement


StarStarStarStarStar Always have a great experience at Nilsen Eye Ca... — 

Always have a great experience at Nilsen Eye Care. Both the staff and Doctors are friendly and professional.


StarStarStarStarStar Nilsen Eye Care is friendly and effective — 

Nilsen Eye Care is fantastic. The staff are incredibly nice and truly want to help you. When the prescription they tried didn't work the first time around, they replaced the lenses free of cost to ensure that my eyes were comfortable. When I decided a few months later after some headaches that I needed to come back in, they catered to my needs quickly and effectively. I am now waiting for some new lenses after we went through another round of testing. Dr. Nilsen had me put on these funny spectacles that matched the most recent prescription and ensured that I would be getting it right. I look forward (pun intended) to getting my new glasses!


StarStarStarStarStar Great service and people.  — 

Great service and people.


StarStarStarStarStar Great experience! — 

Everyone that helped me during my visit was very helpful and extremely nice and professional. Best eye visit I've ever had!


StarStarStarStarStar It's always a Very pleasent expierience at Nils... — 

It's always a Very pleasent expierience at Nilsens


StarStarStarStarStar Best eye exam I have had in 20 years. I will re... — 

Best eye exam I have had in 20 years. I will refer everyone I know this this group. Very friendly and helpful.


StarStarStarStarStar Wonderful place. They brought me in right away ... — 

Wonderful place. They brought me in right away when I was having an emergency and provided very thorough and thoughtful care.


StarStarStarStarStar Friendly and professional staff  — 

Friendly and professional staff


StarStarStarStarStar Excellent customer service all around! Everyone... — 

Excellent customer service all around! Everyone was very friendly, welcoming, and helpful.


StarStarStarStarStar  — 

I have been going to Nilsen Eye Care for several years and always appreciate the care and care and customer service provided to me.


StarStarStarStarStar Matt and Dr Stacy made my visit very comfortabl... — 

Matt and Dr Stacy made my visit very comfortable Great guys


StarStarStarStarStar As always my experience was a positive one. Eve... — 

As always my experience was a positive one. Everyone is so kind and professional. Even helping me resolve my insurance problem.


StarStarStarStarStar Great service and information to support my hea... — 

Great service and information to support my health.


StarStarStarStarStar If you are looking to see better... — 

Friendly, professional, helpful staff at all levels. Patient care is exemplary; I have never had to wait. Can think of nothing lacking here.


StarStarStarStarStar  — 

The staff here is always warm and friendly. I've been a patient for a few years and have nothing but great things to say.


StarStarStarStarStar My 1st visit. Checking in was fast, easy and r... — 

My 1st visit. Checking in was fast, easy and relaxing. The whole teams work together so well. I was the giny pig for my husband. Lol love it so much we set his appointment


StarStarStarStarStar The Nilsen's create a patient experience that i... — 

The Nilsen's create a patient experience that is people-focused and exceptional every visit. During a recent eye exam, I was inconsistent with selecting the letters to understand my vision. Dr. Lexi Nilsen noted this, and demonstrated extreme patience during this process. She encouraged me, but in the end she re-performed the testing on my right eye that enabled me to make the most appropriate selections. The staff were kind, gracious and highly sensitive to ensure that I didn't have to wait. Selecting my frames was made simple as well because of their highly experienced team and associates. Thank you for keeping your patient's front and center with your service and expertise.


StarStarStarStarStar The Staff was simply awesome and Dr. Perry is g... — 

The Staff was simply awesome and Dr. Perry is great!


StarStarStarStarStar 14 years and still faithful — 

Great service. Friendly professional staff. I joke with my doctor (Alexandra Nilsen) that we will grow old together. Each visit is like seeing family...hugs and all.


StarStarStarStarStar Everyone was so kind and welcoming! The staff a... — 

Everyone was so kind and welcoming! The staff all seemed to get along well. Will definitely return!


StarStarStarStarStar Great attitude, service, expertise and work flo... — 

Great attitude, service, expertise and work flow by all, I've already recommended to a friend


StarStarStarStarStar Accounts Payable Coordinator — 

I would gladly recommend Nilsen Eye Care because everyone makes you feel welcome and special. I felt my exam was very thourough and my eye glass selection was awesome. Nilsen truely have an excellent staff including customer service.


StarStarStarStarStar Always a pleasant experience. Dr. Alexandra is ... — 

Always a pleasant experience. Dr. Alexandra is very knowledgeable and takes the time to explain things. Her staff is very friendly as well.


StarStarStarStarStar Great Experience — 

Courteous staff. Timely appointments. Dr. Alexandra is very knowledgeable and kind. Always explains issues and works closely with me to ensure best results!


StarStarStarStarStar I have had two major eye issues and in each cas... — 

I have had two major eye issues and in each case was not only diagnosed correctly but the practice immediatly got me a same day appointment with a specialist. It is rare that a doctor will take the time and initiative to ask you what questions you have, but in this practice they not only do that, but do it in a way that in a way that you do not feel rushed and that you know they care and desire to hear your questions and concerns. Each time i leave feeling we) cared for.


StarStarStarStarStar I have been a patient of Dr Eric Nilsen's for m... — 

I have been a patient of Dr Eric Nilsen's for many years. He has done everything I can think of to keep me eyes working as well as they can.


StarStarStarStarStar I was honestly floored by the exceptional level... — 

I was honestly floored by the exceptional level of service provided.. from the moment I walked through the door, I was made to feel at home. The entire process, from check in, to exam, to fitting, was done quickly, but I never felt like they were rushing me through to get to the next in line. I absolutely will be recommending them!


StarStarStarStarStar Best care EVER!! — 

Best care I've gotten in any health care office ever! Staff is friendly and practice runs very efficiently. I've never experienced wait times. Dr. Perry is awesome. Love Nilsen Eye Care!


StarStarStarStarStar Amazing...everyone is so professional but warm ... — 

Amazing...everyone is so professional but warm and welcoming. They do their jobs as a great team. So efficient without being " robotic". Couldn't go anywhere else!!


StarStarStarStarStar Knowledgeable people who are very nice. Couldn... — 

Knowledgeable people who are very nice. Couldn't have had a better experience. Most importantly I can see well and got exactly what I needed.


StarStarStarStarStar Dr. Alexandra Nilsen is a very attentive doctor... — 

Dr. Alexandra Nilsen is a very attentive doctor. She takes the time to ensure you understand the results of the exam and answer questions. The staff is also pleasant. Thank you Nilsen Eye Care for all you do!!!


StarStarStarStarStar Staff and Dr. Nilsen are always the ultimate pr... — 

Staff and Dr. Nilsen are always the ultimate professionals and the atmosphere is friendly and relaxed.


StarStarStarStarStar Great service and very personabile. — 

Great service and very personable.


StarStarStarStarStar Positive Energy... — 

My annual costs are always a pleasant experience. The office environment is very soothing. Have been coming to Nilsens for several years now and have never had an issue. It was great chatting with Dr. Eric Nilsen on yesterday. Great Positive Energy!!!


StarStarStarStarStar I really appreciate the extra care given at Nil... — 

I really appreciate the extra care given at Nilsen Eye Care. All of the staff are courteous, highly professional, and understanding.


StarStarStarStarStar Visit was good. Staff was curious and professi... — 

Visit was good. Staff was curious and professional


StarStarStarStarStar It is always great to visit you have take care ... — 

It is always great to visit you have take care of my eye health. Thank you to Alex and Donna, especially. I was extremely impressed by the analysis and discussion regarding optic nerves and blood vessels. Very impressive and as you know, spills over to blood flow to the brain and an indicator of potential vascular degeneration. Also Donna is simply fantastic addition to staff. extremely knowledgeable from the optho and fine tuning after i was fitted for my contacts... a real professional. thank you... Greg Peters


StarStarStarStarStar  — 

Always personally interested in his patients. Best ever. DuWayne & Tracy Koch


StarStarStarStarStar Great experience every time — 

Everyone is always friendly and I never have any problem getting an appointment! They are always flexible and know what great customer service is all about!


StarStarStarStarStar Great place! — 

Such a friendly place. I was seen at my scheduled appointment time (no waiting!) and everyone greeted me with smiles, Very refreshing from a medical practice.


StarStarStarStarNo Star  — 

I may be a little biased. OPPPPPPPPs


StarStarStarStarStar Very friendly, personable and made me feel at h... — 

Very friendly, personable and made me feel at home. All the staff were simply amazing. While picking out eye glasses, all gave their opinion and assisted in choosing the right ones.


StarStarStarStarStar Everyone in this office is always so friendly a... — 

Everyone in this office is always so friendly and polite. They are very caring and considerate. They all go above and beyond to ensure you have a pleasant experience! Love, love, love this practice!


StarStarStarStarStar Wouldn't go anywhere else... — 

I love Dr Perry and the entire staff. Receptionists are always happy and efficient.


StarStarStarStarStar Everyone is very knowledgeable, helpful and pol... — 

Everyone is very knowledgeable, helpful and polite.


StarStarStarStarStar Super friendly; was seen for my exam immediatel... — 

Super friendly; was seen for my exam immediately, with no wait. Latest equipment and very knowledgable staff.


StarStarStarStarStar Care is prompt and professional.  — 

Care is prompt and professional. Staff is friendly and explain procedures as they are performed, and are open to answering questions. The care of the patients is apparent. Good humor and fun, things you seldom associate with eye examination visits.


StarStarStarStarStar Very friendly staff, professional and knowledge... — 

Very friendly staff, professional and knowledgeable. Short wait times.


StarStarStarStarStar Well staffed and very efficient. Up to date hig... — 

Well staffed and very efficient. Up to date high tech equipment. Basically a "one"stop business to give you quality eye care service and products.


StarStarStarStarStar The staff is great... — 

It can be hard to find friendly and helpful staff anymore, but they do exist at Nilsen Eye Care. That's one of the reasons I have been going there for years.


StarStarStarStarStar The staff at Nilsen Eye is great! — 

The staff at Nilsen Eye is great! They are prompt, thorough and always give options. I have been going there for years and have always had a great experience!


StarStarStarStarStar Great experience — 

Dr. A. Nilsen is great! I am a contact lense wearer and she really works to help you find the best option, taking into consideration your vision needs, budget and lifestyle. The techs are always pleasant and professional too


StarStarStarStarStar Everyone in the office is so friendly and they ... — 

Everyone in the office is so friendly and they are always on time!! No waiting and if your early they usually get to you early!! Very caring!!


StarStarStarStarStar Love this practice. Great people.  — 

Love this practice. Great people.


StarStarStarStarStar Outstanding Service and An Awesome Visit — 

Outstanding Service and An Awesome Visit


StarStarStarStarStar I have been going to Dr. Nilsen's for years. ... — 

I have been going to Dr. Nilsen's for years. I wouldn't go anywhere else.


StarStarStarStarStar Not sure what more you could ask of an optometr... — 

Not sure what more you could ask of an optometry office. Professional, efficient, unfailingly polite.


StarStarStarStarStar Always courteous and seen promptly. — 

Always courteous and seen promptly.


StarStarStarStarStar awesome place — 

Everyone is so friendly and knowledgeable.


StarStarStarStarStar Outstanding eye clinic - the best! — 

I love everything about this eye clinic! It is a stand alone-business - not part of a larger chain. Patients benefit from having one-on-one eye care from a senior eye doc. In bigger operations, the senior eye doc would be spread thin, or 100% management. This clinic is an outstanding example of a successful small business that can deliver what big firms can't.


StarStarStarStarStar Happy customer!!!  — 

Everyone there makes my experience so pleasurable. Even the painful part, picking the right glasses for the right price. Thanks Brooke for putting up with me during that process!!!


StarStarStarStarStar Professional and friendly staff makes my eye ap... — 

Professional and friendly staff makes my eye appointment a delight to attend.


StarStarStarStarStar  — 

Very professional staff and doctors. Very attentive toward their patients. Very pleasant and clean atmosphere.


StarStarStarStarStar I adore Eric, he is a wonderful Dr that takes h... — 

I adore Eric, he is a wonderful Dr that takes his time with each patient.


StarStarStarStarStar When I walked in every greeted you with a smile... — 

When I walked in every greeted you with a smile. The atmosphere was professional and they had me in and out in no time.


StarStarStarStarStar There is no place like this... — 

You all are wonderful! I have followed Dr. Lexi since she was located at Wal-Mart. I trust no one else to take care of my eyes. - Shelley


StarStarStarStarStar Highly Recommended. — 

Staff and doctors are fantastic. The practice appears to deliberately recruit and retain friendly, intelligent people who enjoy their work and engage in conversation. They listen.


StarStarStarStarStar Dr Perry is an excellent doctor; he and all sta... — 

Dr Perry is an excellent doctor; he and all staff are professional, friendly, knowledgalbe; answered all of my questions and elaborated, etc


StarStarStarStarNo Star The staff and team were wonderful to work with.... — 

The staff and team were wonderful to work with. Every question was answered, and I am reminded again of why I enjoy your practice. Rather than go to larger, national chains, I appreciate the warmth and kindness of a small, local business. Thank you for making the visit so good. Particularly, I am grateful for David (Technician), Charley (Reception), "Jeff" (optical tech) and Dr Stacy. Each of them were simply wonderful!


StarStarStarStarStar Awesome practice! — 

Awesome practice with "people before profits" mentality!


StarStarStarStarStar Awesome staff, knowledgeable! Very professional... — 

Awesome staff, knowledgeable! Very professional and courteous!


StarStarStarStarStar Everyone was so nice and friendly  — 

Everyone was so nice and friendly


StarStarStarStarStar Always a good experience. Everyone if friendly ... — 

Always a good experience. Everyone if friendly and caring. Highly recommend.


StarStarStarStarStar  — 

If it was any better I would have to consider applying to move in with Drs Eric and Lexie Nilson and their staff as a volunteer custodian or dog-walker! My wife and I have been patients for many years, and everything about the staff, their services, and the facility has been such a professional and caring experience that I look forward to my visits with them as a family event.


StarStarStarStarStar As always I leave feeling that the professional... — 

As always I leave feeling that the professional friendly service couldn't be better. They prove that value still exists.


StarStarStarStarStar Dr. Nilsen's office staff was friendly, helpful... — 

Dr. Nilsen's office staff was friendly, helpful and knowledgeable. They got me right in for a visit and treated me well. We are happy to call this our new eye care place!


StarStarStarStarStar Always a great experience. — 

Always a great experience.


StarStarStarStarStar I had a bad experience with a different eye doc... — 

I had a bad experience with a different eye doctor. My friend, Katie Allen, was raving about where she works and how wonderful the eye doctors are there. That's how I found Nilsen eye doctors. I made an appointment for me and my husband. I am so very thankful that we found them. Awesome eye doctors! Wonderful experience. Put all my concerns at ease. The technology they have there is top notch. I will definitely spread the word to all my friends that they need to go there.


StarStarStarStarStar Excellent service. Practically all the staff gr... — 

Excellent service. Practically all the staff greeted me during my visit and made sure I was taken care of.


StarStarStarStarStar I didn't have an appointment to get a eye exam ... — 

I didn't have an appointment to get a eye exam and was fitted in so I could have it done for the year. I really appreciated that, got glasses cleaned got new glasses and got my exam all unexpectedly.


StarStarStarStarStar Everyone at the organization is very personable... — 

Everyone at the organization is very personable. A pleasant experience all around.


StarStarStarStarStar Office visit.  — 

Very friendly and courteous staff. Professional and efficient. No wait time!


StarStarStarStarStar From the moment you walk through the door until... — 

From the moment you walk through the door until the moment you leave you are made to feel like family. Everyone there is extremely helpful and wants only the best for you


StarStarStarStarStar Everyone was very polite and helpful. — 

Everyone was very polite and helpful.


StarStarStarStarStar Nilsen Eye Care Review — 

Fast and courteous service. Took the time to explain everything and all options. Everyone is always polite and ready to assist you with anything.


StarStarStarStarStar always very pleased with the care I receive. Li... — 

always very pleased with the care I receive. Liked Dr. Stacy very much. Would highly recommend him to my family and friends. :)


StarStarStarStarStar 5 stars--very freindly, timely, and efficient — 

5 stars--very freindly, timely, and efficient


StarStarStarStarStar I like you guys. I feel the front desk is a bit... — 

I like you guys. I feel the front desk is a bit too business like (pushy but in a nice way). Charlie is wonderful though


StarStarStarStarStar The staff was pleasant from beginning to end. ... — 

The staff was pleasant from beginning to end. Thank you.


StarStarStarStarStar The entire staff was very professional and kind... — 

The entire staff was very professional and kind. All very pleasant to deal with. What stood out the mist was their patience. I look forward to future visits.


StarStarStarStarNo Star Fast friendly, clean and careful. Just the way ... — 

Fast friendly, clean and careful. Just the way I like it.


StarStarStarStarStar Best eye care in town. — 

I've been a patient with Dr Nilsen for over 15 years. Everyone there is so nice and prepared. I've never had a wait while in the office. I highly recommend them!


StarStarStarStarNo Star Nilsen always does a wonderful job when my fami... — 

Nilsen always does a wonderful job when my family goes in for visits. I have two children, including a son with autism who wears glasses, and they've always worked well with us. They even offered me coffee, which I gladly accepted. Most places, when they offer things like coffee or water, offer it to the parents, but our optometrist's assistant even offered my daughter a bottle of water. As a sibling to someone with autism, my daughter often feels overlooked, especially when I'm dragging her to appointment after appointment for her brother. Offering *her* something specifically meant a lot. My only suggestion would be to push the glasses sales a little less fervently. We're limited in what we can afford. If I say I need to get frames our insurance can cover, I'd like that to be the end of the discussion about the fancier frames we can't afford. I'd also rather it be standard practice to be given a quote without all the extra features for the lenses and then be asked which lens features we would like to add, if any, like, "The anti-reflective coating does _________. Would you like that added?" I got the feeling the glasses sales staff worked on commission or something, like the more I spent the more they got. It's always been that way, no matter which of the sales staff I've gotten over the many years we've been going to Nilsen. I don't like feeling pressured to buy more than I need, so for a few years I would just ask for the prescription and leave rather than going through the whole sales experience. My son really needed glasses this time though, so I tried to just buy them there, but I again felt really pressured to buy all the bells and whistles. We ended up just leaving. The actual eye exam part of the process is wonderful and the staff are friendly. The only part I don't like is at the end when you have to talk the sales person down from the high-priced packages.


Reply

Thank you so much for taking the time to tell us about your experience. We want to make sure that all of our patients meet our optical staff so that they may educate our patients on different products available and how they can contribute to you having your best vision possible. Our opticians do not work on commission but do recommend products that we believe in strongly. It is our goal to provide you with as much information as possible so that you can choose what will work best for you. Thank you again!

StarStarStarStarStar Excellent service from beginning to end. — 

Excellent service from beginning to end.


StarStarStarStarStar Everyone is soo friendly and efficient! Appoin... — 

Everyone is soo friendly and efficient! Appointments work like clockwork, but nobody rushes you through. You're greeted by name as soon as you walk up to the counter...they greet you by name even before you speak. All around just a very pleasant experience and a model for how businesses should treat customers.


StarStarStarStarStar Loyal and very satisfied customer — 

Dr. Alexandra Nilsen is an excellent, patient and knowledgeable doctor. The team of employees are top notch in customer service, friendliness welcoming and make sure your wait time is a minimal.


StarStarStarStarStar  — 

Both David and Craig were outstanding. The customer service at your center is impeccable.


StarStarStarStarNo Star Everyone was nice and professional. — 

Everyone was nice and professional.


StarStarStarStarStar Very Pleased Patient — 

Always great service. Professional staff that cares.


StarStarStarStarStar Always great service. Professional staff — 

Always great service. Professional staff that cares.


StarStarStarStarStar Excellent experience. Very impressed. — 

Excellent experience. Very impressed.


StarStarStarStarStar The staff & Doctors — 

The staff & Doctors were pleasant and listened attentirely as I explained all my quirks . Never did I feel trivialized or rushed.


StarStarStarStarStar Eye care delivered as it was meant to be  — 

Eye care delivered as it was meant to be - efficient, friendly, professional and informative


StarStarStarStarStar Your staff are super friendly! — 

Your staff are super friendly!


StarStarStarStarStar  — 

Staff was professional , friendly and efficient . Left feeling well served .


StarStarStarStarStar Everyone is very friendly and helpful. — 

Everyone is very friendly and helpful.


StarStarStarStarStar The entire staff was very curtious and professi... — 

The entire staff was very curtious and professional.


StarStarStarStarStar Thorough, professional service from the reminde... — 

Thorough, professional service from the reminder phone call to the scheduling of my next appointment. Courteous, friendly staff made a very nice experience.


StarStarStarStarStar Fast, efficient, pleasant! — 

Fast, efficient, pleasant!


StarStarStarStarStar I'm always treated with kindness and res — 

I'm always treated with kindness and respect. Personnel is competent and precise


StarStarStarStarStar Everyone in this practice from the staff — 

Everyone in this practice from the staff to the Dr. are so friendly, polite and accommodating. I definitely recommend this practice to everyone!


StarStarStarStarStar Dr. Alexandra Nilsen is the best! They h — 

Dr. Alexandra Nilsen is the best! They have an awesome staff, too!


StarStarStarStarStar Great experience. — 

Great experience.


StarStarStarStarStar My favorite doctors office. Entire staff — 

My favorite doctors office. Entire staff is wonderful!


StarStarStarStarStar We were impressed with the services prov — 

We were impressed with the services provided and felt well taken cared of. Thank you!


StarStarStarStarStar excellent service; great people!! — 

excellent service; great people!!


StarStarStarStarStar Very good. As always. — 

Very good. As always.


StarStarStarStarStar Every visit is always handled promptly a — 

Every visit is always handled promptly and professionally. All staff members are very well trained and efficient in dealing with clients.


StarStarStarStarStar My experience was great. Staff pleasant, — 

My experience was great. Staff pleasant, no waiting upon my arrival, plus I received a good report. Kudos to Matt!!


StarStarStarStarStar Good atención to patient. — 

Good attention to patient.


StarStarStarStarStar Dr Perry, his associates and all the sta — 

Dr Perry, his associates and all the staff are very professional and curtious. Excellent service and always a pleasure.


StarStarStarStarStar Quick to see me and do what they needed  — 

Quick to see me and do what they needed to do. Very professional.


StarStarStarStarStar Excellent service from beginning to end — 

Excellent service from beginning to end


StarStarStarStarStar Staff is always courteous and profession — 

Staff is always courteous and professional. My wait is never long. The office always feels pleasant. Dr. A. Nilsen is always such a pleasure to meet with. She's knowledgeable and if she doesn't know something, she will always take the time to find out. The receptionists are polite and always professional. Nilsen Eye Care is the best in the business!!


StarStarStarStarStar Staff was very nice. Came in about 10 mi — 

Staff was very nice. Came in about 10 min early and was seen right away!


StarStarStarStarStar I always feel well-treated as well as ap — 

I always feel well-treated as well as appreciated at Nilsen Eye Care. Everyone in the office works together as a team, and it's obvious that they want each patient to have a good experience there. My family and I have been patients since before Dr. Nilsen was at the current location; things always keep improving!


StarStarStarStarStar Efficient and very staff are the best co — 

Efficient and very staff are the best compliment to excellent eye care!


StarStarStarStarStar Appointment was on time. Staff was very  — 

Appointment was on time. Staff was very friendly


StarStarStarStarStar Since the start of the Nilsen eye care o — 

Since the start of the Nilsen eye care offices - I have experienced nothing but the best customer service , accountable and effective treatment for my entire family.


StarStarStarStarStar Most excellent. I arrived at 1130, 15 mi — 

Most excellent. I arrived at 1130, 15 minutes early, and you took me right away. I have always liked the way you move from one test to another so that there is minimal waiting. And I am always fascinated by the pictures of the interior of my eyes.


StarNo StarNo StarNo StarNo Star As always friendly and efficient. Profes — 

As always friendly and efficient. Professional staff


StarStarStarStarStar Excellent access. Excellent staff. Excel — 

Excellent access. Excellent staff. Excellent care.


StarStarStarStarStar You run a top flight eye care ship! Ever — 

You run a top flight eye care ship! Everyone was pleasant, efficient, informative, attentive and helpful. I am certain my eyes will be well cared for through everyone in your office. I appreciated knowing what each test was for and having my questions answered. Can't wait to get my new glasses!


StarStarStarStarStar Very caring, professional and competent  — 

Very caring, professional and competent physicians and staff.


StarStarStarStarStar love this practice.have been seeing dr.  — 

love this practice.have been seeing dr. Nielsen since he was in Chesterfield Towne center and wouldn't dream of going anywhere else! they are all so nice and helpful. went to get new glasses last night and the lady that worked with me was super nice and gave me honest opinions of the different pairs I tried on which I loved!


StarStarStarStarStar Excellent care and attention paid to me  — 

Excellent care and attention paid to me during my exam. Genuine concern for my health and well being is exhibited and I would recommend Nilsen Eye Care without reservation.


StarStarStarStarStar Little wait time, friendly staff, excell — 

Little wait time, friendly staff, excellent care


StarStarStarStarStar My experience is always excellent. — 

My experience is always excellent.


StarStarStarStarStar Very professional. Quality people. — 

Very professional. Quality people.


StarStarStarStarStar I've been seeing Dr Nilsen for years ! H — 

I've been seeing Dr Nilsen for years ! He's the only optometrist I use and trust !


StarStarStarStarStar I few my experience was excellent. They  — 

I few my experience was excellent. They were on time and very professional and courteous.


StarStarStarStarStar The visit is always an excellent experie — 

The visit is always an excellent experience starting with the staff and the care provided by the health professionals and Dr. Eric Nilsen. Our family has been seeing Dr. Nilsen for over 17 years.


StarStarStarStarStar The staff was professional and friendly. — 

The staff was professional and friendly. I arrived early and was taken to the exam room before my actual appointment time.


StarStarStarStarNo Star All of my experiences at Nilsen Eye Care — 

All of my experiences at Nilsen Eye Care have always been good. The only reason this visit did not get five stars is because the wait time was a little longer than normal. The staff is always friendly, knowledgeable & helpful. They all seem to really enjoy working there, which makes an atmosphere of comfort and happiness. I credit most of this to Dr. Nilsen himself, who always has such a positive attitude and exuberance for life! It's very refreshing from a patient point of view. It's always a pleasant experience. Susan Ledbetter


StarStarStarStarStar Very fast service.Than you...... — 

Very fast service.Than you......


StarStarStarStarStar staff was very helpful and friendly — 

staff was very helpful and friendly


StarStarStarStarStar This is a well run office. Eye health an — 

This is a well run office. Eye health and getting the right corrective eyewear is their first priority. I have been going here for over 15 years and the customer experience keeps getting better each year.


StarStarStarStarStar Courteous Professional Efficient Caring. — 

Courteous Professional Efficient Caring... I am always pleased with my experienc at Nilsen Eye. I have been using their services for years and have received the best of eye care. I would recommend any of the doctors; I have had my prescription filled there as well and have been very pleased with my glasses.


StarStarStarStarStar Everything was great!!! — 

Everything was great!!!


StarStarStarStarStar All of the staff are very professional.  — 

All of the staff are very professional. Very nice location.


StarStarStarStarStar In the times that I have been there for  — 

In the times that I have been there for myself or with my children, I have never been disappointed. The staff is wonderful.


StarStarStarStarStar The folks here are always very welcoming — 

The folks here are always very welcoming! They greet you with a smile as you enter instead of just letting you walk in and sign in without being recognized. Once you are called from the waiting area, the friendliness and warmth continues. I always feel very comfortable here, their service is excellent, they always have my contacts in stock, and if I need to adjust my glasses, they don't grumble. So refreshing!!


StarStarStarStarStar What a great experience. Everyone is a c — 

What a great experience. Everyone is a class A professional. Completed all the tests/exam and was out within an hour. Kudos out to the assistant who ran all the tests - very professional and explained clearly each test.


StarStarStarStarStar Every aspect of the appointment was exce — 

Every aspect of the appointment was exceptional. All of the staff were friendly, professional, and caring! I could not have been happier with the service I received! Thank you!!


StarStarStarStarStar A very caring and professional staff. Th — 

A very caring and professional staff. Thank you!


StarStarStarStarStar Wonder staff! — 

Wonder staff!


StarStarStarStarStar Always impressed by the professionalism  — 

Always impressed by the professionalism at the office. All there are very pleasant and go out of their way to make the visit as efficient and quick as possible. Would thank specifically Grace and Dr E Nilsen for their professionalism and attitude.


StarStarStarStarStar Friendly people and technical excellence — 

Friendly people and technical excellence.


StarStarStarStarStar Excellent.....everyone was so friendly a — 

Excellent.....everyone was so friendly and accommodating!


StarStarStarStarStar I always have a excellent experience. I  — 

I always have a excellent experience. I have been his patient since the 90's at Cloverleaf Mall. He is the BEST AND SO IS HIS STAFF!!


StarStarStarStarStar Matt is excellent. He goes beyond the ca — 

Matt is excellent. He goes beyond the call of duty. He made sure my contacts were right before I left the office. He is a real asset to your team. Very professional, with a great sense of humor. Very "people-oriented", knows about customer service and delivers it! I have found that all the staff at Nilsen are professional and very polite.


StarStarStarStarStar Everyone was prompt. Had the contacts I  — 

Everyone was prompt. Had the contacts I needed.


StarStarStarStarStar Thank you so much for fitting me into an — 

Thank you so much for fitting me into an already busy schedule. Dr. Alexandra Nilsen is always friendly and kind as is all of the staff. I couldn't image going to any other eye doctor.


StarStarStarStarStar Dr. Nilsen and her staff always takes gr — 

Dr. Nilsen and her staff always takes great care of me!


StarStarStarStarStar Everyone is extremely nice and make you  — 

Everyone is extremely nice and make you comfortable during your visit.


StarStarStarStarStar These folks care about their patients. T — 

These folks care about their patients. This is a wonderful practice.


StarStarStarStarStar Dr Nilsen is the best! He works extremel — 

Dr Nilsen is the best! He works extremely hard to get a perfect contact lens fit and has a warm, friendly, happy demeanor to put the patient at ease.


StarStarStarStarStar Very organized. Responsive to customer n — 

Very organized. Responsive to customer needs in a professional and pleasant manner


StarStarStarStarStar Most recent appointment was typical. I w — 

Most recent appointment was typical. I was on time and went right into the pre-exam procedure wit.h a staff member. Staff is always efficient and helpful, even interested in me as a person and a patient. And Dr. Nilsen Eye Care even though they are 'out of insurance network'. I feel that my eyes are best cared for by Nilsen.


StarStarStarStarStar I have been seeing dr Alexandra Nilsen f — 

I have been seeing dr Alexandra Nilsen for many years, her and her staff have always been very knowledgable, and I couldn't be happier with their practice. I would definitely recommend them to anyone. Thank you for many years of 20/20!!!


StarStarStarStarStar Friendly staff and excellant care! — 

Friendly staff and excellant care!


StarStarStarStarStar Very helpful doctors and staff. — 

Very helpful doctors and staff.


StarStarStarStarStar Very friendly and professional from the  — 

Very friendly and professional from the moment I walked in the door until I left. Great job.


StarStarStarStarStar I have nothing but great things to say a — 

I have nothing but great things to say about my experience at Nilsen Eye Care. The staff is very attentive and professional. Everything was explained to me clearly and I was asked many times if I had questions. Dr. Alexandra Nilsen is friendly and addressed my needs. I was very satisfied with my experience there and will be coming back.


StarStarStarStarStar I was able to easily order my contacts o — 

I was able to easily order my contacts over the phone. Nilsen has always been very easy and pleasant to deal with!


StarStarStarStarStar Efficient, professional, timely and abov — 

Efficient, professional, timely and above all polite and caring. Doctors that truly value their patients!


StarStarStarStarStar Great service and very professional — 

Great service and very professional


StarStarStarStarStar Always a great place to visit — 

Always a great place to visit


StarStarStarStarStar Excellent — 

Excellent


StarStarStarStarStar I started there a year or so ago, and no — 

I started there a year or so ago, and now have my whole family going there. I have had a few mishaps, but they have always made everything right. The staff is and has always been great to work with as well as the doctors.


StarStarStarStarStar Excellent patient care and throughput pr — 

Excellent patient care and throughput processes. Welcoming and knowledgeable professionals. Helpful and invested staff. I have never had a better experiance!


StarStarStarStarStar Somehow my appointment did not appear on — 

Somehow my appointment did not appear on the list, however, everyone was kind and helpful, and found ways to accommodate me, and never made me feel as if the issue was my fault. Thanks so much for your professional care.


StarStarStarStarStar Very attentive to the patient. Everyone  — 

Very attentive to the patient. Everyone is so friendly.


StarNo StarNo StarNo StarNo Star Dr Nielsen an his staff excellent servic — 

Dr Nielsen an his staff excellent service as usual


StarStarStarStarStar Everyone was nice as always. — 

Everyone was nice as always.


StarStarStarStarStar Wonderful staff and Drs! Very thorough e — 

Wonderful staff and Drs! Very thorough exam. Great optician!


StarStarStarStarStar have been seeing Eric for many years and — 

have been seeing Eric for many years and trust his care completely!


StarStarStarStarStar I love coming to your office! You have t — 

I love coming to your office! You have the friendliest and most helpful group of people I've ever encountered in the medical profession!


StarStarStarStarStar Always a pleasure. The best. — 

Always a pleasure. The best.


StarStarStarStarStar The staff was attentive and accommodatin — 

The staff was attentive and accommodating. And the process is very efficient.


StarStarStarStarStar As always, very friendly, helpful staff. — 

As always, very friendly, helpful staff.


StarStarStarStarStar Everytime anyone in my family has am app — 

Everytime anyone in my family has am appointment we are always treated respectfully, quickly, and professionally. These are just a few reasons we love this practice.


StarStarStarStarStar Prompt & courteous. — 

Prompt & courteous.


StarStarStarStarNo Star above average — 

above average


StarStarStarStarStar Everyone in the office was very nice. Th — 

Everyone in the office was very nice. The staff is very helpful and customer service oriented.


StarStarStarStarStar Excellent, caring staff and doctors. The — 

Excellent, caring staff and doctors. They know their jobs and are eager to help in all areas of the eye care center. I highly recommend this business.


StarStarStarStarStar Everyone is so nice, especially Grace. G — 

Everyone is so nice, especially Grace. Give that girl a raise!


StarStarStarStarStar My visit was pleasant and the staff is w — 

My visit was pleasant and the staff is wonderful. I would definitely recommend this establishment.


StarStarStarStarStar my temple broke on my glasses, so I stop — 

my temple broke on my glasses, so I stopped in without appointment & they immediately provided someone to help me with my problem. I was in & out within 30 minutes with a repaired pair of glasses. I really appreciated the timely response to my situation. That was excellent customer service.


StarStarStarStarStar The staff at Nilsen are always helpful a — 

The staff at Nilsen are always helpful and friendly.


StarStarStarStarStar First class experience. — 

First class experience.


StarStarStarStarStar Always on time; excellent staff, excelle — 

Always on time; excellent staff, excellent care!


StarStarStarStarStar Everything went well and the Doctor and  — 

Everything went well and the Doctor and staff were great.


StarStarStarStarStar Matt took the time to give me informatio — 

Matt took the time to give me information that I would not have gotten from other techs. Dr. Perry was wonderful and I plan to schedule all of my appointments with him again.


StarStarStarStarStar Everyone treated me with care and respec — 

Everyone treated me with care and respect, took the time to explain the process and answer any questions.


StarStarStarStarStar Very easy to get same day appointment. T — 

Very easy to get same day appointment. The staff is very friendly and helpful too!


StarStarStarStarStar Appointment started on time. Staff was f — 

Appointment started on time. Staff was friendly and professional. Dr. Perry was also friendly and professional. He explained his procedures every step of the way. Great experience


StarStarStarStarStar Outstanding!! — 

Outstanding!!


StarStarStarStarStar Friendly reception love my eye doctor ve — 

Friendly reception love my eye doctor very personable and down to earth .


StarStarStarStarStar I always have a great experience at your — 

I always have a great experience at your business. Everyone from the receptionist, technician to the doctor are very attentive, friendly and efficient. I feel welcomed and comfortable as soon as I walk in the door. All my questions are always answered in a kind, caring and informative manner. I always recommend your practice to everyone I know.


StarStarStarStarStar Prompt and courteous just like always. T — 

Prompt and courteous just like always. Thanks!


StarStarStarStarStar Very nice & competent staff!! — 

Very nice & competent staff!!


StarStarStarStarStar Everyone is very nice. — 

Everyone is very nice.


StarStarStarStarStar My experience with Nilsen Eye Care, as a — 

My experience with Nilsen Eye Care, as always, was second to none. The techs are friendly, pretty, & told me about everything they were doing & why. I was seen immediately as I came in the door, right at my appointment time. They move quickly but don't skip anything. Dr. Lexi Nilsen is always great, easy to talk to, and very thorough & willing to work with patients to make them as comfortable as possible with their eye care. One of my favorite things is that the front desk personnel will take the time to work with you and explain how your insurance can best be utilized to cover your expenses. I initially chose Nilsen Eye Care simply for convenience b/c they are 2 minutes from my office but the quality of the care they provide will keep me coming back for a very long time.


StarStarStarStarStar I love this office! Everyone is so nice  — 

I love this office! Everyone is so nice and organized. A very well run practice.


StarStarStarStarStar I was in need of medical assistant and m — 

I was in need of medical assistant and managed to get service immediately.


StarStarStarStarStar Friendly, comfortable, and careing! — 

Friendly, comfortable, and careing!


StarStarStarStarStar Awesome Experience. This was my first ti — 

Awesome Experience. This was my first time getting contacts. David was very patient in training me on how to put them in. Thanks.


StarStarStarStarStar I told Dr. Nilsen that I thought the tec — 

I told Dr. Nilsen that I thought the tech did an outstanding job of explaining what she was doing and why it was important as she took me through the preliminary tests.


StarStarStarStarNo Star It took a little longer than usual but s — 

It took a little longer than usual but still love the doctor.


StarStarStarStarStar Excellent service. Thorough exam--not ru — 

Excellent service. Thorough exam--not rushed, Dr. always has plenty of time to talk with you. Staff is kind and courteous but also very efficient.


StarStarStarStarStar Everyone was so nice and accommodating!  — 

Everyone was so nice and accommodating! It was a very positive and pleasant experience!!!


StarStarStarStarStar Fantastic ,the staff is always knowledge — 

Fantastic ,the staff is always knowledgeable and so warm and welcoming. The doctors are always willing to take the extra time to dial in everything correctly so that the customer is extremely satisfied I've been going here for years and do not plan on changing anytime soon. Thanks for the great service!


StarStarStarStarStar Very professional, unhurried, friendly i — 

Very professional, unhurried, friendly in a calm atmosphere.


StarNo StarNo StarNo StarNo Star Great — 

Great


StarStarStarStarStar I love my DOC! She is so wonderful and I — 

I love my DOC! She is so wonderful and I am not just saying it because she is also my neighbor. I was so impressed with the girl that got me ready. They genuinely care about you and spend quality time with you! Love!


StarStarStarStarStar All of the staff members are professiona — 

All of the staff members are professional and eager to help at anytime. I bring my entire family here and have extended family, friends and co workers that I have referred and they feel the same as I do. This is the only optometrist for me! Thank you Dr. Nilsen and staff!


StarStarStarStarStar I was seen promptly and every person I i — 

I was seen promptly and every person I interacted with was friendly, knowledgeable, and helpful.


StarStarStarStarStar everyone is so nice in the office, when  — 

everyone is so nice in the office, when I get here early they always take me right back. I love the fact that I never have to wait!!


StarStarStarStarStar Friendly, professional service in an org — 

Friendly, professional service in an organized, welcoming atmosphere! I was treated like I was the only patient there. The staff took the time to explain each procedure, and made sure I was totally comfortable at all times. Affordable and friendly! I highly recommend their services!


StarStarStarStarStar Everyone at Nilsen Eye Care was so excit — 

Everyone at Nilsen Eye Care was so excited when they learned I was pregnant!! I felt like I was telling my family my good news, and they welcomed it with open arms and blessings. They were great when I had questions about pricing on my contacts and glasses, and very informative when I had questions about treatment options.


StarStarStarStarStar On time and finished in an hour — 

On time and finished in an hour


StarStarStarStarStar Very professional yet personable. Thorou — 

Very professional yet personable. Thoroughly answered all my questions and explained procedures and methodology.


StarStarStarStarStar Friendly staff. Prompt and professional  — 

Friendly staff. Prompt and professional service.


StarStarStarStarStar Overall a very positive experience. Effi — 

Overall a very positive experience. Efficient operation and friendly, professional staff with very little wait time. Dr. Alexandra Nilsen's exam was thorough and she took time to explain what was being done and discussed the results in detail. My glasses arrived on time and as ordered. The staff made sure they fit correctly before I left. I highly recommend Nilsen Eye Care for those that want a better experience than the big-box stores can offer.


StarStarStarStarStar I truly enjoyed my experience. I had not — 

I truly enjoyed my experience. I had not been there in years due to the change in Vision Insurance with my company. I've always wanted to come back and as soon as we switched insurance benefits this year I called your office and nothing has changed! Your quality service and friendly staff are still the best. I've been to other eye care facilities over the years and nothing has matched the level of quality service and care I feel when I come to your establishment. My 10year old daughter now wants to be an eye doctor and work in the office because of the excellent way the young ladies at the front desk represent you. She wants to be one of them :)...Keep up the good work, we do take notice!


StarStarStarStarStar The optician was hot. Nevermind that she — 

The optician was hot. Nevermind that she's my wife.


StarStarStarStarStar Excellent as usual! — 

Excellent as usual!


StarStarStarStarStar Dr. Nilsen and her staff are a delight t — 

Dr. Nilsen and her staff are a delight to work with. Everyone is always very pleasant and cheerful. The office is clean and modern and they utilize up-to-date equipment and technology. I highly recommend this office.


StarStarStarStarStar Every trip to Nilsen Eye Care is somethi — 

Every trip to Nilsen Eye Care is something I look forward to!! The staff is always helpful and friendly. I've been a patient of Dr. Nilsen's for many years now and am always impressed with the condition of the office, timliness of appointments and attention from staff and doctors. Thanks for being a great place to visit and always making me and my family feel important to you all.


StarStarStarStarStar Definitely more attentive and thorough t — 

Definitely more attentive and thorough than past eye exams & didn't make me feel silly for my questions... Everyone was nice and the environment friendly and happy I decided to come here!


StarStarStarStarStar Appointment was on time. Everyone was ve — 

Appointment was on time. Everyone was very professional and friendly. Each procedure was explained and went smoothly. Very pleased overall


StarStarStarStarStar Efficient — 

Efficient


StarStarStarNo StarNo Star I thought the gentleman that checked me  — 

I thought the gentleman that checked me in was very professional, polite, and funny. He took me back right away. When he was done with testing and getting the room ready for the doctor, then I waited, and waited. It took 30 minutes for the doctor to come in. I think that's a little long. Other than that, Dr Perry was great, and Patti in the office was great! She was very informative and helpful when picking out my glasses.


StarStarStarStarStar The folks here are so welcoming and poli — 

The folks here are so welcoming and polite. Loved David who took a lot of time to ask questions, double check things, and made sure that I was happy in my contacts. Dr. Scuillo is great, remembered my issues from my last visit, asks even more questions to be sure that I am getting exactly what I need out of my corrective lenses. So nice to work with people who are just regular people :)


StarStarStarStarNo Star Very good service, courteous and friendl — 

Very good service, courteous and friendly. My only concern was (having mentioned that cost was an issue, due to having no income) being offered monovision instead of regular lenses, which I accepted, only to discover when checking out that there is a $72 charge for that, which I was not expecting.


StarStarStarStarStar We always enjoy seeing everyone there. N — 

We always enjoy seeing everyone there. Not only do we have long term confidence in the service and the care, but it feels like family and friends. We feel very encouraged, and problems get solved. Thanks! Boyd & Eve


StarStarStarStarStar Wonderful service! — 

Wonderful service!


StarStarStarStarStar Simply the best customer service every v — 

Simply the best customer service every visit .


StarStarStarStarStar Staff is friendly & down-to-earth, appoi — 

Staff is friendly & down-to-earth, appointments are always prompt, & everyone is knowledgeable & helpful. I've been coming here for years & will continue to do so!


StarStarStarStarStar I loved my experience at Nilsen Eye Care — 

I loved my experience at Nilsen Eye Care! Dr. Nilsen was professional and he has a great sense of humor, which provided a very comfortable and easy going environment which was especially enjoyable being that it was my first time there. I am excited to have a great place to go to have my eye needs taken care of. :-)


StarStarStarStarStar showed up a little early and was seen im — 

showed up a little early and was seen immediately. Always enjoy prompt and excellent service.


StarStarStarStarStar Awesome staff and great service. — 

Awesome staff and great service.


StarStarStarStarStar I don't understand why I was charged a f — 

I don't understand why I was charged a fit and evaluation for my contacts when nothing changed with my prescription and I have the same multifocal lense that I had last year please help me understand thanks tony


StarStarStarStarStar Always a pleasant experience! Friendly,  — 

Always a pleasant experience! Friendly, gracious and helpful and polite.


StarStarStarStarStar Great as always over the years — 

Great as always over the years


StarStarStarStarStar Extremely organized. My appt was on time — 

Extremely organized. My appt was on time.. actually taken in earlier as I was early.Several staff with specific testing, making smooth transition..i was involved in tests or exam continually, so no time spent "just waiting". Everyone very professional. Dr.Alexandra Nilsen so professional and knowledgeable...and so pleasant. Ordering new glasses..price comparable I believe.. excellent input on choosing. Highly recommend....very impressed.


StarStarStarStarStar The nurse and Doctor were by far the bes — 

The nurse and Doctor were by far the best I have ever had. I will make a pointed effort to request them both. They were communicative, clear, and helped me understand what was going on.


StarStarStarStarStar 5 star...really good as always — 

5 star...really good as always


StarStarStarStarStar Always a pleasure. Great staff great doc — 

Always a pleasure. Great staff great doctors


StarStarStarStarStar The staff is always so friendly and prof — 

The staff is always so friendly and professional. We love Dr. Nilsen and look forward to seeing him every year.


StarStarStarStarStar I always enjoy my visit in your office.  — 

I always enjoy my visit in your office. Thanks to a kind and pleasant staff and Dr. Nielsen. I receive the best care! Thank you, Gail


StarStarStarStarStar Very professional and extremely curious. — 

Very professional and extremely curious.


StarStarStarStarStar Top marks across the board. I have consi — 

Top marks across the board. I have considered Nilsen Eye Care to be my trusted partner in maintaining my vision. Rarely have I encountered such a friendly and professional service provider. I cannot recommend them highly enough. I have left similar reviews on other sites and always tell friends looking for a provider to choose Nilson without hesitation.


StarStarStarStarStar I arrived early to ensure I would not be — 

I arrived early to ensure I would not be late and would have time to complete necessary paperwork. Much to my surprise, I was seen immediately. The exam was thorough and I was pleased with the explanation of state of the health of my vision.


StarStarStarStarStar As always, a great experience! — 

As always, a great experience!


StarStarStarStarStar NICE EXPERIENCE — 

NICE EXPERIENCE


StarStarStarStarStar Overall fantastic Front desk Staff All v — 

Overall fantastic Front desk Staff All very friendly Dr. Neilsen was nice, and thorough. Could t ask for better appt.


StarStarStarStarStar Very friendly, informative and helpful. — 

Very friendly, informative and helpful.


StarStarStarStarStar Love everyone there — 

Love everyone there


StarStarStarStarStar ENilsen Eye Care is such a wonderful pro — 

ENilsen Eye Care is such a wonderful professional Eye Care Facility from the moment you walk in and greeted at the front desk. The reception people are extremely friendly, greet you by name and have all of your records ready and waiting for updating if necessary. The Technicians who take you back to the room always personally escort you to the room where the process begins of initial testing, measurement, etc. They then take you to the Optometrist in my case, it is always Dr. Alexndra Nilsen. She is very friendly, makes you feel at east right away and is truly a professional in every way.. I have been going to her for several years and will never change as long as she is in business. The Opticians are very knowledgeable, can make recommendations on the frames and glasses that will fit you best. You are treated as a member of their family at the Nilsen Eye Care Center.


StarStarStarStarStar great people - would recommend to anyone — 

great people - would recommend to anyone


StarStarStarStarStar Brook spent a lot of time and was very h — 

Brook spent a lot of time and was very helpful. Excellent service.


StarStarStarStarStar Very very happy with my recent visit!! — 

Very very happy with my recent visit!!


StarStarStarStarStar Always a pleasure, Enjoy seeing people w — 

Always a pleasure, Enjoy seeing people who feel like friends! Very good exam!


StarStarStarStarStar Everyone was so friendly and the service — 

Everyone was so friendly and the service was so quick! Love Nilsen Eye Care!!


StarStarStarStarStar As always EXCELLENT — 

As always EXCELLENT


StarStarStarStarStar My eye exam was thorough. Dr. A Nilsen e — 

My eye exam was thorough. Dr. A Nilsen explained everything about what her examination showed and answered all my questions.


StarStarStarStarStar As usual excellent! — 

As usual excellent!


StarStarStarStarStar Everyone is so friendly and helpful. — 

Everyone is so friendly and helpful.


StarStarStarStarStar Every one were Freindly,Helpfuy — 

Every one were Freindly,Helpfuy


StarStarStarStarStar Wonderful as always. I really appreciate — 

Wonderful as always. I really appreciate the very thorough explanations for what is being done and why.


StarStarStarStarStar As always I have a wonderful experience. — 

As always I have a wonderful experience. The wait to see the Dr. is very minimal. The staff also is very pleasant and helpful.


StarStarStarStarStar Thank you and your staff for a very.prof — 

Thank you and your staff for a very.professional visit.I look forward.to my next appointment.


StarStarStarStarStar Excellent customer service as always! — 

Excellent customer service as always!


StarStarStarStarStar I HAVE A DIFFICULT TIME VISITING ANY DOC — 

I HAVE A DIFFICULT TIME VISITING ANY DOCTOR, BUT NOT AT DR. NILSEN'S. HE WAS VERY PLEASANT AND HAS A GREAT BEDSIDE MANOR. HE IS KIND AND MAKES YOU FEEL LIKE YOU ARE HIS ONLY PATIENT. MY HUSBAND AND I HAVE BEEN GOING FOR A WHILE NOW AND WE WOULD NOT GO ANYWHERE ELSE! EVERYONE IN THE OFFICE IS FRIENDLY AND WELCOMING.


StarStarStarStarStar very caring and took their time with me. — 

very caring and took their time with me....I felt like I was the only patient they had that day!


StarStarStarStarStar Five star especially from Grace, she rea — 

Five star especially from Grace, she really lives up to her name. She's very professional, courteous and efficient.


StarStarStarStarStar Nilsen Eye Care should be emulated by ev — 

Nilsen Eye Care should be emulated by every business. The level of professionalism is off the charts. From reception to release you are well taken care of. I am blessed to have chosen them as my eye care providers.


StarStarStarStarStar I LOVE going to my annual eye exam. Ever — 

I LOVE going to my annual eye exam. Every one of the staff are amazing and friendly. You truly feel as if you are the only patient. You do not feel rushed. Anyone looking for a caring and compassionate optometrist needs to visit Neilsen!


StarStarStarStarStar Very quick and professional eye appointm — 

Very quick and professional eye appointment. I was in and out in an hour.


StarStarStarStarStar Ive been going to them for over 13 years — 

Ive been going to them for over 13 years and their patients is always the best. They have a wonderful staff.l just love my eye care I recieve. Because I have trouble with people around my eyes.Thank you all for such great caremyself and others..Keyta Terrell


StarStarStarStarStar Had a great experience. — 

Had a great experience.


StarStarStarStarStar It was a great visit, no waiting, staff  — 

It was a great visit, no waiting, staff was very courteous , Dr. Has positive news about the health of my eyes. No changes .


StarStarStarStarStar Great staff, tech, and Doctor. — 

Great staff, tech, and Doctor.


StarStarStarStarStar The reception staff was warm and welcomi — 

The reception staff was warm and welcoming, my appointment was right on time. David, the assistant was very friendly and professional, listening to and clarifying everything I said about changes I've noticed. Dr. Eric Nilsen is a pleasure to work with. Due to an eye injury my prescription can be difficult to pin down but he was patient working with me to ensure 20/20 vision. The optical staff was also great to work with. There was no pressure to pick a frame quickly, or to go beyond what I was comfortable spending.


StarStarStarStarStar Nilsen Eye Care is wonderful, I am so ha — 

Nilsen Eye Care is wonderful, I am so happy to have their office so close to home! Dr. Perry and his staff are always kind and welcoming, and I feel confident that I will receive excellent care all around. If you are looking for a new optometrist, I would highly recommend them!


StarStarStarStarStar A+ as usual!!!!! Love Dr Nilsen! — 

A+ as usual!!!!! Love Dr Nilsen!


StarStarStarStarStar Always outstanding service and support. — 

Always outstanding service and support.


StarStarStarStarStar I always receive excellent care from Dr. — 

I always receive excellent care from Dr. Alexandra Nilsen.


StarStarStarStarStar I like Nilsen Eye Care. Will not go anyw — 

I like Nilsen Eye Care. Will not go anywhere else


StarStarStarStarStar I really appreciated the customer servic — 

I really appreciated the customer service that I received on this last appointment. During the cleaning and adjustment of my eyeglasses, the arm of my glasses broke. Dr. Nilsen approved that I receive a discounted frame set at no cost to me. This really made my day!! And helped me to financially still be able to get the contact lenses that I needed to purchase. Thank you for valuing me as a customer and making sure that I was satisfied!


StarStarStarStarStar Very professional and caring with a grea — 

Very professional and caring with a great selection of glasses as well.


StarStarNo StarNo StarNo Star My experience with the doctor, technicia — 

My experience with the doctor, technician and Katie was fine. I am on a very restricted income and kept asking what my costs would be with technician and Katie. However, the check-out was a disaster. I was told medicare would not pay for my eye exam (I was initially told I would have a $40 co-pay plus $30 for the retina photos). After back and forth about what I would pay and what medicare might accept, I simply paid the entire exam bill and opted out on ordering glasses with Nilson. A shame-I've been going to Nilson for more than 18 years.


StarStarStarStarStar Dr.Nilsen was on vacation the week of my — 

Dr.Nilsen was on vacation the week of my appointment. Although he was vacation the staff took care to let me know that I had the choice of waiting until Dr. Nilsen returned or keep my appointment and see Dr. Joseph Sciullo. I decided to keep my appointment and see a different doctor for a change. I found Dr. Sciullo to be very professional in managing patients. Also he knew how to speak with honesty and concern and care for his patients. I do look for these qualities in a doctor when I go to visit. He made me feel as if I was as safe and well taken care of as Dr. Nilsen does. I did admit to Dr. Sciullo that although Dr. Nilsen is my first choice, he would be my second if I had to choose. I thank Dr. Nilsen for leaving his patients in very good care when seen by Dr. Joseph Sciullo; and I thank Dr. Joseph Sciullo for making the effort to see that his patients are cared for and made to feel as if they are important. Also not forgetting the staff Katie and all others who worked together to make my visit very pleasant.


StarStarStarStarStar Personalized, competent, sincere at ever — 

Personalized, competent, sincere at every point.


StarStarStarStarStar Friendly and fast server. — 

Friendly and fast server.


StarNo StarNo StarNo StarNo Star Everybody was very professional! — 

Everybody was very professional!


StarStarStarStarStar The eye examine, the various people who  — 

The eye examine, the various people who showed care and helpful were excellent. The person who helped me finding of a frame for my lenses, she was friendly and I appreciated her kindness. The folks at the desk were also very friendly and helpful. The atmosphere was warm and welcoming, I could it sense it right away.


StarStarStarStarStar A wonderful visit as usual! — 

A wonderful visit as usual!


StarStarStarStarStar Matt was great and I really like Dr. Sci — 

Matt was great and I really like Dr. Sciullo. Jefanna has always taken great care of me.


StarStarStarStarStar Everyone was incredibly nice, there was  — 

Everyone was incredibly nice, there was no wait for my appointment or to speak with an optician.


StarNo StarNo StarNo StarNo Star As usual, my experience at Nilsen Eye Ca — 

As usual, my experience at Nilsen Eye Care was 100%. I did not have to wait, the entire staff was courteous and professional. The examination was very very thorough and I truly appreciated the quality time spent discussing different options to best suit my optical needs.


StarStarStarStarStar As always, excellent — 

As always, excellent


StarStarStarStarStar Great care! Very professional and would  — 

Great care! Very professional and would recommend to anyone!


StarStarStarStarStar Very good! — 

Very good!


StarStarStarStarStar Great experience, very friendly and VERY — 

Great experience, very friendly and VERY accommodating!!! I came in with a last minute eye problem, they fit me in their busy schedule, and saw me right away.


StarStarStarStarStar Everyone was kind and pleasant to work w — 

Everyone was kind and pleasant to work with. They were conscious of my time as well. I always like going to the Eye Dr.


StarStarStarStarStar It is always a good experience at Nilsen — 

It is always a good experience at Nilsen Eye Care. I have been a patient of Dr. Alexandra Nilsen's for 10 years. I really like her. She's professional, yet very warm, and her eye exam is very thorough.


StarStarStarStarStar Awesome, as usual. Great patient care, g — 

Awesome, as usual. Great patient care, great customer service.


StarStarStarStarStar Consistently great customer service. Ver — 

Consistently great customer service. Very accurate prescriptions and GREAT selection of eyewear products. They treat you with respect and you feel valued. Entire staff is both friendly and professional.


StarStarStarStarStar I've been going to the Optometrist for 2 — 

I've been going to the Optometrist for 23 of my 30 years of life. I was impressed with all the staff and the experience offered in your office. Everyone was very happy, genuine, and helpful. I recently switched to using you to help consolidate to what we hope will be our family Optometrist, and based on my interactions so far its no wonder my wife has been happy with you all for years. Thank You


StarStarStarStarStar They took care of my emergency need for  — 

They took care of my emergency need for replacement glasses quickly, efficiently and professionally. ALL of the personnel who assisted me - the doctor, his optical assistant, the opticians and the reception/billing staff were delightfully pleasant, thorough, efficient and totally professional. Once I picked out my frames I had my (single-distance) glasses prepared in less than 40 minutes. I was in a rush to prepare for an international trip, and this unplanned errand was made as easy and effective as could be imagined. My thanks to the great staff.


StarStarStarStarStar I had a very pleasant visit at Nilsen Ey — 

I had a very pleasant visit at Nilsen Eye Care. The entire staff was friendly and helpful. I was in and out in a reasonable amount of time. I didn't even have to wait in the exam room for too long before the doctor came in. I am extremely pleased with the overall visit


StarStarStarStarStar Dr. Perry is the best eye doctor I have  — 

Dr. Perry is the best eye doctor I have ever seen


StarStarStarStarStar Amazing service. Everyone was polite and — 

Amazing service. Everyone was polite and friendly.


StarStarStarStarStar I think your guys are great very friendl — 

I think your guys are great very friendly and helpful and I appreciate all of you guys


StarStarStarStarStar As always I enjoy my visit. Dr. Alexandr — 

As always I enjoy my visit. Dr. Alexandra Nielsen always gives great service and I believe she cares about me and the health of my eyes.


StarStarStarStarStar Friendly and thorough fhrough the entire — 

Friendly and thorough fhrough the entire experience.


StarStarStarStarStar Dr Nilsen is one of the nicest guys in t — 

Dr Nilsen is one of the nicest guys in the world. I trust my eyes wth him implicitly.


StarStarStarStarStar Was a pleasurable experience. All person — 

Was a pleasurable experience. All personnel were professional and thorough. Dr. Nilsen handled all of my questions with simple answers that I could understand. Katie made eyeglass selection easy and cost effective. Overall, front desk staff and all others were excellent.


StarStarStarStarStar The staff is always personable, knowledg — 

The staff is always personable, knowledgeable, and extremely helpful regarding my eye health needs. Dr. Perry is wonderful. I have referred my husband and son- in- law to him. I trust and respect his judgement.


StarStarStarStarStar Staff and doctors are always very friend — 

Staff and doctors are always very friendly and knowledgeable.


StarStarStarStarStar It was a very, very pleasant experience. — 

It was a very, very pleasant experience. The staff was welcoming and polite. Dr. S explained what he was doing in layman's terminology. I am extremely satisfied that I went to this office.


StarStarStarStarStar The staff is great and Dr. Alex is the b — 

The staff is great and Dr. Alex is the best. Optical repaired my glasses and I really appreciated that. # 1 in my book.


StarStarStarStarStar Dr. Nilsen and staff were wonderful as a — 

Dr. Nilsen and staff were wonderful as always!


StarStarStarStarStar First rate as always! I wouldn't conside — 

First rate as always! I wouldn't consider any place else for my eye care!


StarStarStarStarNo Star Very fast service. I entered, checked in — 

Very fast service. I entered, checked in and was immediately taken to a room to begin the exam. Other than what seemed like a lot of down time as my eyes were dilated, the rest of the exam seemed very thorough but quick and very attentive to my needs. Checkout was just as quick. This was the first time I did not have to sit and wait for my appointment!


StarStarStarStarStar It is always a good experience going to  — 

It is always a good experience going to Nilson Eye Care. All the staff is friendly and knowledgeable. The staff and doctors take the time to explain all the steps of the exam, and encourage and answer any questions.


StarStarStarStarStar Dr. Nilsen and his staff provide the hig — 

Dr. Nilsen and his staff provide the highest levels of professionalism. Their knowledgeable and friendly service focuses on accommodating all needs of the client. This practice delivers the best of the best in every aspect of care and far exceeded all expectations.


StarStarStarStarStar I went in looking for a pair of Rx sungl — 

I went in looking for a pair of Rx sunglasses. After thy looked at my Rx they reccommended a pair of "readers" instead. Saved me major money. I can't wait to get them and give them a try at fishing :)


StarStarStarStarStar Nilsen Eye Care is a standard bearer for — 

Nilsen Eye Care is a standard bearer for quality optometry service and patient care. The level of focus on the patient is consistent from each individual involved in exam process. Efficient, friendly, professional care from the entire staff at Nilsen Eye Care. Highly recommend a visit to this organization!


StarStarStarStarStar The receptionist was polite. I didn't ha — 

The receptionist was polite. I didn't have any wait time. The Technician was very polite, professional and a little witty. I have always enjoyed the interaction with the Doctor. It was a wonderful visit.


StarStarStarStarStar The staff was so professional, yet perso — 

The staff was so professional, yet personable. I didn't have to sit and wait around for my appointment. They also have great services that I have not experienced elsewhere. I felt very confident in the total experience.


StarStarStarStarStar Nilsen's Eye Care is well organized and  — 

Nilsen's Eye Care is well organized and all is handled in a most professional and friendly atmosphere. There was very little wait time, if any; care and attention were in operation.


StarStarStarStarStar My experience at Nilsen Eye Care for my  — 

My experience at Nilsen Eye Care for my annual eye exam was suburb as always! Dr. Nilsen is always very easy to get along with and understand. His new assistant who gets you prepared for Dr. Nilsen's exam also was the best assistant I have had since I began coming to this office. He was even able to get me relaxed and comfortable enough to complete the glaucoma testing as I usually am not able to handle the puff of air in my eye! Thank you for the excellent experience!


StarStarStarStarStar Prompt, knowledgeable service — 

Prompt, knowledgeable service


StarStarStarStarStar I absolutely love going to Dr. Neilson.  — 

I absolutely love going to Dr. Neilson. The staff memebers have great personalities. The doctors are knowledgeable and pleasant.


StarStarStarStarStar Professional and great customer service. — 

Professional and great customer service. I highly recommend their office.


StarStarStarStarStar I have gone to Dr.Nilsen since they were — 

I have gone to Dr.Nilsen since they were at Chesterfield Towne Center. I thought that the Person Katie was Professional. Thanks Katie A


StarStarStarStarStar I didn't have to wait but was taken in r — 

I didn't have to wait but was taken in right away. I was treated in a courteous and professional manner by everyone and everything was explained to me.


StarStarStarStarStar Great new patient experience. We got fir — 

Great new patient experience. We got first rate service throughout the appointment.


StarStarStarStarStar Awesome, I couldnt be happier , they alw — 

Awesome, I couldnt be happier , they always make it a pleasent expierience!


StarStarStarStarStar very friendly staff willing to help, i l — 

very friendly staff willing to help, i love this place!


StarStarStarStarStar Friendly, great service, knowledgeable! — 

Friendly, great service, knowledgeable!


StarStarStarStarStar The people at Nilsen Eye Care were promp — 

The people at Nilsen Eye Care were prompt, professional, & very courteous. I showed up for my appointment early & they took care of me right away. I was very pleased with my experience.


StarStarStarStarStar Outstanding care. — 

Outstanding care.


StarStarStarStarStar always excellent service ! — 

always excellent service !


StarStarStarStarStar Informative,as usual. Thank you. — 

Informative,as usual. Thank you.


StarStarStarStarStar Extremely friendly staff. Personalized c — 

Extremely friendly staff. Personalized care. All procedures performed are prompt and efficient.


StarStarStarStarStar I had a very pleasant first visit.The st — 

I had a very pleasant first visit.The staff was friendly, knowledgeable, and very helpful.The service was excellent.I would definitely recommend anyone looking for eye care services.


StarStarStarStarStar This was my first time to this office. I — 

This was my first time to this office. I was very impressed by the friendly atmosphere and was greeted as soon as I walked in the door. Cara was great ! Dr. Shula was excellent and took the time to explain the result of my tests. I would definitely recommend Nilsen Eye Care!


StarStarStarStarStar Always great customer service! Dr Perry  — 

Always great customer service! Dr Perry is great!


StarStarStarStarStar Everyone at Nilsens make you feel very c — 

Everyone at Nilsens make you feel very comfortable, so you feel at ease. They are very efficient and things move right along so that your time there is short and your out of there in no time. Dr Perry is wonderful, personable and very kind, and I thought Stephen was great too made me laugh. Thank you for making my visit a pleasant one, and see you next year. Nevia Sullivan


StarStarStarStarStar Loved the doc, the nurse - Matt was wond — 

Loved the doc, the nurse - Matt was wonderful, Alicia in reception and Jefana (that may be the incorrect name but she was wonderful). Everyone was wonderful!


StarStarStarStarNo Star I did get started right away with my app — 

I did get started right away with my appointment with a friendly greeting. I did, although have to wait a little while before my exam. That was the only thing that wasn't pefect.


StarStarStarStarStar The entire staff is friendly and helpful — 

The entire staff is friendly and helpful. Great selection and prices of eye wear for children and adults.


StarStarStarStarStar First class experience. Everyone is so p — 

First class experience. Everyone is so pleasant, knowledgable and helpful. Great selection of frames. Have already recommended Nilsen Eye Care to two friends.


StarStarStarStarStar Excellent customer service! Great staff! — 

Excellent customer service! Great staff!


StarStarStarStarStar Every time I go to Nilsen Eye Care, I am — 

Every time I go to Nilsen Eye Care, I am in and out in no time. All employees are very helpful . This is the way all dr. visits should be!


StarStarStarStarStar I love this practice! Dr. A. Nilsen is a — 

I love this practice! Dr. A. Nilsen is an amazing person and a wonderful Dr.


StarStarStarStarStar My family and I have been coming here fo — 

My family and I have been coming here for door years now I believe, almost 5. We love the staff which is why when we moved 45 minutes away we still come here for checkups, it's worth it!


StarStarStarStarStar The staff at Nilsen Eye Care are always  — 

The staff at Nilsen Eye Care are always very friendly and helpful. I went in to have my glasses repaired. They fixed my glasses and I actually bought another pair that I fell in love with. Couldn't be happier.


StarStarStarStarStar Go above and beyond to help patients — 

Go above and beyond to help patients


StarStarStarStarStar Excellent customer service and the docto — 

Excellent customer service and the doctor was so nice/smart


StarStarStarStarStar Excellent and caring staff. Dr. Nilsen w — 

Excellent and caring staff. Dr. Nilsen was wonderful. Would definitely recommend


StarStarStarStarStar This is one of the best eye exams that I — 

This is one of the best eye exams that I have ever experienced; it was complete and very professionally done. I would highly recommend Nilsen Eye Care to anyone looking for a very complete eye exam.


StarStarStarStarStar Always a great experience with Dr Nilsen — 

Always a great experience with Dr Nilsen and his friendly and engaging staff


StarStarStarStarStar You guys always do great! — 

You guys always do great!


StarStarStarStarStar Dr. Nilsen is the best.....he is thoroug — 

Dr. Nilsen is the best.....he is thorough and always pleasant. I discussed my issues with my glasses and the fact that I loved the ones that I got two years ago. He made sure that his staff checked to see if they could be ordered and they could. I am looking forward to picking them up when they come in. My entire family has been coming to Dr. Nilsen for many years and I have sent friends to him. The entire staff is always so friendly and the Saturday hours are excellent for my schedule. Thanks to all.


StarStarStarStarNo Star Always accommodating and takes advantage — 

Always accommodating and takes advantage of electronic media for reminders schedule update and unexpected closing, such as winter condition.