Nilsen Eye Care

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Star Star Star Star Star 2987 Reviews

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Reviews

StarStarStarStarStar We have been with this practice for many years ... — 

We have been with this practice for many years and they have always been very helpful.


StarStarStarStarStar I enjoyed my appointment with Dr Craig Perry ev... — 

I enjoyed my appointment with Dr Craig Perry every year. Everyone in the office is very kind and professional. Dr Perry has always given me the best eye exam that I ever had and very knowledgeable. I highly recommend Nilsen Eye Care on Courthouse Rd.


StarStarStarStarStar High Standards met — 

First time ever at an eye doctor! Dr. Junker was exceptional, thorough, comforting and knowledgeable. Will definitely refer here as I work in primary care because I was impressed and I have high standards :) !!


StarStarStarStarStar Knowledgeable and Great Customer Service! — 

I’ve been a patient of Alexandra Nilsen for years and recently decided to convert from contact lenses to eye glasses. Beiny assisted me with finding my first pair of eye glasses, and I am so grateful she is a member of the Nilsen Eye Center staff. She is very knowledgeable about the selection of frames available and helped me choose eye glasses I’m excited to wear! It was a great experience.


StarStarStarStarStar I felt very comfortable, everyone was very nice... — 

I felt very comfortable, everyone was very nice and knew what to do, helping me. I will highly recommend you.


StarStarStarStarStar Very convenient Very well managed And everyon... — 

Very convenient Very well managed And everyone is very friendly


StarStarStarStarStar Nice personality which I love very fr — 

Nice personality which I love very friendly


StarStarStarStarStar Nilsen Eye Care - Always Top Notch! — 

Nilsen Eye Care - Always Top Notch! Dr. Nilsen and his staff always go above and beyond regarding the care of their patients. Our family has been going to Dr. Nilsen for about 20 years now. Always a great experience in all regards.


StarStarStarStarStar Wonderful Staff — 

Everyone at the office is excellent and friendly. Myself, my mother and son all come here. They conveniently scheduled our appointments to be seen around the same time on a Saturday. They require masks the entire time even reminding patients to put on their masks as they enter. That is great and wiped down equipment in front of you.


StarStarStarStarStar Your practice is excellent because you have gre... — 

Your practice is excellent because you have great doctors and staff. Thank you very much for taking great care of my husband and I. Your patient, Trudy B. Burgess


StarStarStarNo StarNo Star  — 

I had more questions to ask , but didn,t.


StarStarStarStarStar It was great and no wait time — 

It was great and no wait time


StarStarStarStarStar I love everything about Nilsen Eye Care--the st... — 

I love everything about Nilsen Eye Care--the staff, service, selection!


StarStarStarStarStar Great Place — 

Staff very friendly and caring


StarStarStarStarStar Dr. Stacy is very knowledgeable and always spen... — 

Dr. Stacy is very knowledgeable and always spends enough time without like he was in a rush.


StarStarStarStarStar Dr. Nielsen has a great bedside manner. Superb ... — 

Dr. Nielsen has a great bedside manner. Superb service from support staff.


StarStarStarStarStar Very pleased with my visit. — 

I was able to get an appointment quickly and the staff and Dr Perry were very professional and helpful. Dr Perry explained my condition thoroughly in laymen terms. Thank you for a good office visit.


StarStarStarStarStar The care I got there was great, friendly staff ... — 

The care I got there was great, friendly staff and very professional. We have gone to Nilsens for years and drive an hour to get our exams.


StarStarStarStarStar Best eye care experience ever! — 

The staff and doctors were friendly, thorough, and did a great job explaining everything to me. It was by far my best experience with eye care facilities.


StarStarStarStarStar One of the best in RVA. — 

Dr. Eric Nilsen is very professional and personable. He and his staff make you feel welcome from the time you enter until you leave.


StarStarStarStarStar At Nilsen Eye Care they work with you in every way — 

My experience every time with Nilsen Eye Care has been outstanding! They are thorough, friendly, caring and they work with you in every way possible. I have been coming here for 20 years and would not want to go anywhere else! I have recommended others to Nilsen Eye Care, and they were very pleased. I highly recommend!


StarStarStarStarStar Great Practice! Great doctors and staff.  — 

Great Practice! Great doctors and staff. Very knowledgeable and thorough. They always go out of the way to make sure you understand the tests, results, and diagnosis of any condition.


StarStarStarStarStar Very friendly and professional staff. Dr. Eric ... — 

Very friendly and professional staff. Dr. Eric Nielsen is always excellent, courteous, professional, knowledgeable, caring and all around good person.. Associate Matthew was extremely helpful in selecting appropriate frames for my medical and fashion needs. Great place and I have recommended others.


StarStarStarStarStar Friendly staff clean environment and I feel the... — 

Friendly staff clean environment and I feel they really care for my well-being


StarStarStarStarStar Fantastic Practice!!!! — 

Great Doctors and their staff is wonderful! I have never waited more than a few minutes. I didn’t need a new prescription but when tightening my frames they noticed there were scratches on my lenses. They took it upon themselves to confirm that my lenses were still under warranty and now I have new lenses!


StarStarStarStarStar Always friendly and professonal staff! Dr. Nils... — 

Always friendly and professional staff! Dr. Nilsen is the best!


StarStarStarStarStar TOTALLY AWSOME — 

Thought after moving 1 hour away i would be changing eye doctors, but there's no way. Dr Nilsen and his staff is TOTALLY AWSOME.


StarStarStarStarStar Review  — 

Everyone at Nilsen are very friendly and knowledgeable. They took time to answer my questions and offered excellent customer service. I highly recommend Nilsen for your eye care needs.


StarStarStarStarStar Warmly greeted! Questions invited. Not rushed... — 

Warmly greeted! Questions invited. Not rushed. Safe. Professional, yet friendly style of care.


StarStarNo StarNo StarNo Star I did not have a good experience on August 19, ... — 

I did not have a good experience on August 19, 2021.


StarStarStarStarStar Extremely friendly and helpful staff.Doctor Nil... — 

Extremely friendly and helpful staff.Doctor Nilsen is always so professional ,friendly and explains everything.Alfred does an amazing job helping with eye glasses choices and is courteous and friendly.


StarStarStarStarStar Everyone was amazing. William was amazing!! Thanks — 

Everyone was amazing! William was amazing along with Dr Perry too. My first time! 😄


StarStarStarStarStar i.. — 

Everybody there is super nice. Everyone there is very calm and intelligent.


StarStarStarStarStar Great experience! — 

The whole staff was wonderful! They got an appointment for me the next day when I called. Dr. Perry addressed all my concerns and explained everything. Would definitely recommend!


StarStarStarStarStar Every thing went very well — 

Every thing went very well


StarStarStarStarStar Always a pleasant experience — 

Always a pleasant experience


StarStarStarStarStar Always a pleasant, professional, and personable... — 

Always a pleasant, professional, and personable experience in atmosphere, employee interactions, eye care and products. Love Nilsen!


StarStarStarNo StarNo Star Mixed feelings — 

I have mixed feelings about the visit. On one hand, both the technician and the doctor were friendly, approachable, and polite, and I felt like they were competent. They answered my questions and made me feel comfortable asking them. On the other, the front desk person felt artificially friendly, insisted on using insurance policy names that didn't match the names on my card, and when I was making an appointment via phone, no one informed me that contact lenses are handled separately and won't be included on my prescription. I also only got to see my actual prescription on my way out, after I've paid for the visit at the front desk, which meant I couldn't ask the doctor any questions regarding the actual numbers. Also, being handed the next appointment date a year ahead without even consulting me about my preferred day of the week or time felt a bit pushy. I understand some people forget about their yearly health checks and like to be reminded, but that should be done upon request, not upon an assumption that I can't handle it. The most annoying part was the office's health policy. I understand the need to protect the staff and other patients, and I was happy to wear the mask inside and to disinfect my hands, but wearing a mask during the actual eye exam part, where the fog on the glasses was actually preventing me from being able to see clearly and the technician trying to hold a fan to my face to remedy the fog made me feel like I'm actually not getting a proper check. I also opted out of getting the new glasses at the office because of the policies, since they didn't allow an accompanying person inside which I need to try any frames on. I understand and respect the offices policies, but if I decide to visit again, I'll definitely hold off until the policies are changed. All in all, the the technician and the doctor were great. Everything else made me feel like I don't really want to come back.


StarStarStarStarStar As always my annual eye examination went off sm... — 

As always my annual eye examination went off smoothly. Preregistration made the day of the appointment a breeze. Dr Stacy is always attentive to my questions and concerns. William provided excellent customer service with the purchase of my prescription sunglasses


StarStarStarStarStar First time at Nielsen Eye Care — 

The staff was all very friendly and they were taking great measures to prevent any Covid. I felt like I got a very comprehensive exam and and my issues were explained thoroughly. I was also able to purchase some badly needed glasses. William was very patient and helpful and he help me select it it perfect pair of glasses


StarStarStarStarStar Ms Biney, was amazingBut I have no idea how m... — 

Ms Biney, was amazing But I have no idea how my prescription has changed or not


StarStarStarStarStar Friendly staff, patient with children. — 

Friendly staff, patient with children.


StarStarStarStarStar My All Time Favorite — 

Of all the eye care places I have ever visited, THIS one is my favorite. Dr. Neilsen is great and very attentive. My vision is a challenge but he always seems to tweak my prescriptions to get them just right. He is a pleasure to work with.


StarStarStarStarStar we might switch eye care doctors to you — 

we might switch eye care doctors to you


StarStarStarStarStar  — 

Friendly staff, get you in and out quickly


StarStarStarStarStar Keep up the great work enjoy my v — 

Keep up the great work enjoy my visit


StarStarStarStarStar Highly recommend Alexandra Nilson — 

Service was quick, courteous and professional. COVID precautions were taken.


StarStarStarStarStar No waiting. Friendly and professional. — 

I was taken in immediately upon arrival. The staff is friendly, personable and efficient without seeming rushed. Always a pleasant experience. I highly recommend them.


StarStarStarStarStar Amazing Staff — 

I have been going to Nielson Eye Carre for 4 years and the staff and Dr. are amazing. Thank you for your kind and caring staff. Rex


StarStarStarStarStar Dr. Paul D. Britt, Jr. — 

Always excellent service! Thank you.


StarStarStarStarStar Unbelievable -- who would have thought!!!! — 

Most eye doctor offices have only two people working there. This office is fully operational with professional people who really care - from the young lady at the outside check-in to when you get into the office. EVERYONE is professional, courteous and just natural. Each procedure needed is explained in detail.


StarStarStarStarStar  — 

Excellent service very friendly and professional staff and informative.


StarStarStarStarStar Great service, i’ve been coming here for over f... — 

Great service, i’ve been coming here for over five years and the service is always the best


StarStarStarStarStar I find the staff the entire staff at Nilsen Eye... — 

I find the staff the entire staff at Nilsen Eyecare very friendly, accommodating, knowledgeable. Dr. Alexandra Nilsen is patient and a good communicator.


StarStarStarStarStar Very polite snd competent staff — 

Very polite snd competent staff


StarStarStarStarStar Best eye care in Richmond — 

From the moment you arrive, you are treated as if you are the only patient in the office. Dr. Nilsen and his staff never make you feel rushed. I will continue to refer my friends and family.


StarStarStarStarStar A meditation on happiness and professionalism. ... — 

A meditation on happiness and professionalism.


StarStarStarStarNo Star This situation came about because I lost my bi-... — 

This situation came about because I lost my bi-focal reading glasses on a road trip. The replacement set ended up with the same set of conditions with the replacement glasses as I had with the initial set. Lens were cut too low with bi-focal lines out of adjustment! Tech was helpful in making nose piece adjustment to make this set of glasses useable. Advised me to bring them back if I had difficulty continuing to use them.


StarStarStarStarStar Dr. Nilsen is wonderful. Always so positive. He... — 

Dr. Nilsen is wonderful. Always so positive. He has helped me so much with my eye health and vision.


StarStarStarStarStar Everyone is helpful and super nice. Very quick ... — 

Everyone is helpful and super nice. Very quick and efficient.


StarStarStarStarStar Everyone in the office is very friendly — 

Everyone in the office is very friendly and helpful. I have complete confidence in Dr Alexandra Nilsen.


StarStarStarStarStar There was no waiting time. Friendly, courteous ... — 

There was no waiting time. Friendly, courteous staff. Very efficient.


StarStarStarStarStar Everything and everyone was so nice and helpful... — 

Everything and everyone was so nice and helpful thanks.


StarStarNo StarNo StarNo Star The COVID procedures were over the top. I think... — 

The COVID procedures were over the top. I think everyone should be careful, but their procedures were borderline paranoia. You can be careful, but when you ignore cdc guidelines and just start making up your own arbitrary rules that aren’t backed by science it is just creepy.


StarStarStarStarStar Great, friendly service. — 

Great, friendly service. Everyone on staff is so professional and friendly. The doctor was great, very knowledgable and answered all my questions. Highly recommend!


StarStarStarStarStar  — 

Always a pleasure to visit this practice. They are very professional and personable. I feel I’m in good hands here.


StarStarStarStarStar Staff is welcoming and helpful! Dr Stacy and h... — 

Staff is welcoming and helpful! Dr Stacy and his assistant are knowledgeable and answered all of my questions.


StarStarStarStarStar The staff at Nilsen Eye care is courteous and e... — 

The staff at Nilsen Eye care is courteous and efficient. Dr Perry is very thorough.


StarStarStarStarStar The friendliest staff and great care! — 

The friendliest staff and great care!


StarStarStarStarStar Dr. Nilsen and his staff are awesome . — 

Dr. Nilsen and his staff are awesome .


StarStarStarStarStar I love Dr. Nilsen, she is great. — 

I love Dr. Nilsen, she is great.


StarStarStarStarStar Exam was very thorough and efficient! — 

Exam was very thorough and efficient!


StarStarStarStarStar Quality Staff — 

The business is one of the best ever. Professional, kind, caring with never any errors from any of the staff. There are few businesses that I can compare your excellent service to. You are blessed to have the perfect and professional staff making your business the best!!☺☺☺


StarStarStarStarStar After a year working with Nilsen during arguabl... — 

After a year working with Nilsen during arguably the worst time for a personal up close interaction small business due to pandemic, their service continues to be top notch. Alfred who fitted me and helped me choose several pairs of glasses last June, continues to service them & is replacing one pair completely. No ?'s asked!! 😘 Alfred!


StarStarStarStarStar 10 out of 10 will definitely recommend  — 

Very Comfortable to walk into for the first time. Entire staff is super nice and knowledgeable and helpful. They don’t try to sell you expensive glasses you don’t need. They take into account your budget and go from there. No waiting in the waiting room either. They got me in and out. Just sorry I haven’t been going there all along.


StarStarStarStarStar Outstanding service by exceptional professional... — 

Outstanding service by exceptional professionals!


StarStarStarStarStar Excellent eye care and customer service! — 

Excellent eye care and customer service!


StarStarStarStarStar Love their system and professionalism! Very fri... — 

Love their system and professionalism! Very friendly and everyone is very informative in explaining !!!!


StarStarStarStarStar The knowledge and ability of the doctors are su... — 

The knowledge and ability of the doctors are superior. I have been to other eye doctors and now found a home.


StarStarStarStarStar Best eye exam ever! Great service — 

Best eye exam ever! Great service


StarStarStarStarStar Patient Focused Eye Care — 

Checked in for appointment and within one minute was in the exam room. The tech completed the preliminary exam and notified the doctor who arrived immediately after the tech departed. The remainder of the exam continue with the same efficiency and professionalism. Would not hesitate to recommend Nilsen Eye Care!


StarStarStarStarStar Courteous & Welcoming — 

Everyone at this practice is friendly and helpful. Dr. Staci was thorough with my eye exam and answered my questions and addressed my concerns.


StarStarStarStarStar Incomparable caring and care — 

I woke up with complications which effected recent eye surgery success; and phoned the office immediately. Alex made it possible for me to be seen right away. Her warm kind personality made me feel better before I even arrived. But, as always, I was greeted and treated, with the utmost caring and knowledgeable staff...and am feeling significantly better after less than 48 hours. It is such an honor and privilege to be their patient. I cannot thank them enough.


StarStarStarStarStar The staff is knowledgeable, personable and prof... — 

The staff is knowledgeable, personable and professional. I always have a great experience at Nilsen!


StarStarStarStarStar  — 

I was having problems with my glasses and needed advice and assistance with adjustments for clarity of vision and occasional double vision experiences on Wednesday 7/7. Matthew was able to inspect glasses and offer solutions, and suggest options. He cleared the problem with an adjustment and gave advice about correcting a second issue that was successful with clarity at PC when I returned home. He was helpful and answered my questions, and I returned a call to him today on 7/9 to confirm the positive results of his directions and efforts with thanks.


StarStarStarStarStar Can not recommend them enough!  — 

This is a one-stop shop! They have helpful, intelligent, kind people to help with everything from eye appointment, contact fitting, eye glass fitting... Every step is handled by a specialist. I had my toddler with me on this trip and everyone was kind to him, never once making him feel like a burden. I had someone help me choose my glasses, and even had them made for me before the day was over! They handled insurance rebates, and even have my contacts shipped to my house so I can avoid another trip. I am so pleased I found them and will recommend them to everyone!


StarStarStarStarStar  — 

Would have liked it better if I was given an explanation of what the refraction charge was and why my insurance( medicare and Anthem could not be billed. Otherwise I was very satisfied


StarStarStarStarStar Everyone I talked with was very courteous and p... — 

Everyone I talked with was very courteous and professional.


StarStarStarStarStar My first visit  — 

This was my first visit with Dr. Perry he was very pleasant to speak with and very good with my eye exam . He is very professional.


StarStarStarStarStar This is like the Chick-Fil-A of Healthcare. Fro... — 

This is like the Chick-Fil-A of Healthcare. From check-in before you even enter the building to choosing frames and checking out is the smoothest process! Everyone is on their A game and HAPPY about it. It's obvious the employees love what they do and are well taken care of! I wouldn't want to go anywhere else!


StarStarNo StarNo StarNo Star Counting my initial eye exam, I will be making ... — 

Counting my initial eye exam, I will be making my tenth trip to Nilsen’s when Mathew calls to let me know the glasses are ready.


StarStarStarStarStar  — 

I cannot say enough how professional everyone is...from the arrive until you leave. Dr Perry is so thorough with the exam and always answers all my questions. Matthew was a great help as well in helping to explain my dental vision benefits. Never feel rushed when going to this office.


StarStarStarStarStar Perfect!! Friendly!! Excellent service…. — 

Perfect!! Friendly!! Excellent service….


StarStarStarStarStar I always have a great experience with Dr.Nilsen... — 

I always have a great experience with Dr.Nilsen and his staff. Great team!


StarStarStarStarStar Love the service and people there — 

Love the service and people there


StarStarStarStarStar Never had to wait, friendly staff, great visit.... — 

Never had to wait, friendly staff, great visit.


StarStarStarStarStar I’m not sure I could go anywhere else & find th... — 

I’m not sure I could go anywhere else & find this level of quality or service.


StarStarStarNo StarNo Star The optometrist was Madeline Junker O.D. and sh... — 

The optometrist was Madeline Junker O.D. and she is excellent. The price for frames and lenses is too high. I saved 150 dollars by using an out of network provider


StarStarStarStarStar Very professional and efficient! — 

Very professional and efficient!


StarStarStarStarStar Excellent! Everyone was friendly and helpful! ... — 

Excellent! Everyone was friendly and helpful!


StarStarStarStarStar Great experience! Mason was very friendly and D... — 

Great experience! Mason was very friendly and Dr Stacy was very easy to talk to!


StarNo StarNo StarNo StarNo Star Uninformed robbery  — 

I’ve two insurance policies to which I’m covered from both my primary and secondary. I made an appointment for contact lens and was not informed about the service fee. I was later given the contact lens from prior prescription which was screened six months ago. With this in mind, they didn’t screen me as to what o was expecting but charge me a heft dollar and made it look like I’ve saved from the poor service received.


StarStarStarStarStar All of my vision needs were well met. — 

All of my vision needs were well met.


StarStarStarStarStar Charlie — 

Staff.very friendly and efficient. Understanding of my hearing loss. I will come back to see you in a month.


StarStarStarStarStar Everything timely and staff very pleasant  — 

Everything timely and staff very pleasant


StarStarStarStarStar Very pleased. — 

I was nervous about my visit. I was put to ease very fast by everyone in your office.


StarStarStarStarStar  — 

Awesome experience. Everybody that works here was super friendly and I couldn’t be happier with my visit.


StarStarStarStarStar This office runs like a well oiled machine! Car... — 

This office runs like a well oiled machine! Care is immediate, professional and appreciated!


StarStarStarStarStar Wonderful Service  — 

Everyone is friendly. You do not have to wait long. Dr Stacey is wonderful and takes time to talk to you if you have concerns.


StarStarStarStarStar Very professional and helpful. — 

Very professional and helpful.


StarStarStarStarStar Outstanding service from everyone  — 

Outstanding service from everyone


StarStarStarStarStar Excellent service. Very friendly staff and exce... — 

Excellent service. Very friendly staff and excellent Doctors!


StarStarStarStarStar Friendly staff -- Excellent Doctors. — 

Friendly staff -- Excellent Doctors.


StarStarStarStarStar Great service and very efficient! — 

Great service and very efficient!


StarStarStarStarStar Friendly staff. Very accommodating to my needs... — 

Friendly staff. Very accommodating to my needs, as they are open on weekends, which is very helpful. And I didn't have to wait. As soon as I got there, I was called immediately. Will return again next year!


StarStarStarStarStar Haley was very friendly from the moment she ans... — 

Haley was very friendly from the moment she answered the phone when I called about scheduling appointments for my family and I. From start to finish, we were greeted by the friendly staff, whom made sure our appointment was a great success.


StarStarStarStarStar Highly Recommend! — 

I would highly recommend Nilsen Eye Care to anyone looking for an eye doctor. The staff were all very friendly. The entire process was quick, efficient, and organized without making me feel as though they were trying to rush me out the door in any way. I love that they have individuals to help you specifically find the right frames for your face and style. In the past I've always felt a little unsure ordering glasses and this process took that slight worry away!


StarStarStarStarStar We have been using Nilsen Eye Care for using an... — 

We have been using Nilsen Eye Care for using and highly recommend them.


StarStarStarStarStar Extremely efficient and caring staff. — 

Extremely efficient and caring staff.


StarStarStarStarStar  — 

The staff at Nilsen were very pleasant and answered all of my questions. I changed To them 3 years ago and have been very satisfied.


StarStarStarStarStar Nilson Eye Care is the best! — 

I just love Dr. Alexandra! She is SOOO knowledgeable and professional. I also love the office staff and how the office is run. By far the most professional eye office I have ever visited.


StarStarStarStarStar The entire team of Nilsen eye care work togethe... — 

The entire team of Nilsen eye care work together seamlessly to make my eye appointment efficient, smooth, and personable.


StarStarStarStarStar Nilsen Eye Care is amazing — 

Nilsen Eye Care has to be one of the best run offices I’ve ever experienced. Not only is the staff wonderful, but Dr. Nilsen is amazing. He has helped identify a number of my eye issues and referred me to wonderful doctors who helped. You just can’t ask for more!


StarStarStarStarStar I am always treated with deference and kindness... — 

I am always treated with deference and kindness in the way my concerns and questions are handled. Along with the excellent care I receive from each of the persons who assist me.


StarStarStarStarStar Been going here for years- everyone is amazing! — 

Everyone here is so helpful and knowledgeable. If a tech doesn't know the answer, they will be sure to get you one. They're the best. That's why I've been going here for 10 years. I see Dr Perry who has always taken his time to care for my eyes.


StarStarStarStarStar Best in town ! — 

The best doctors and well trained staff. The practice wants their patrons to be happy and works with them to get just the right pair of glasses for you!


StarStarStarStarStar Amazing place! — 

Staff is always friendly and inviting. Very thorough eye exam and great quality/selection on frames and lenses.


StarStarStarStarStar Best run most efficient with highest skill leve... — 

Best run most efficient with highest skill level practice.


StarStarStarStarStar Excellent place and great staff that have an aw... — 

Excellent place and great staff that have an awesome system for there patient safety towards the COVID-19 and are fastest an accurate with your appointment time meaning when you show up the staff is already waiting on you to walk in I HIGHLY RECOMMEND EVERYONE TO GO HERE!!!!


StarStarStarStarStar People are always pleasant and Dr. Nilsen is a ... — 

People are always pleasant and Dr. Nilsen is a true professional with a great personality!


StarStarStarStarStar Best eye doctor around — 

I have been coming here for years it all started with a little spot in the mall. Since then they have turned in to a rather large operation. However unlike most companies that start off small and get big the customer service has never once went down. In fact I would almost go to say the customer service has gotten 10 times better than I ever thought it could. From the time it takes to scheduling with the ladies over the phone to the check in process everything is flawless. Every time I leave An appointment with Dr. Nilsen I realize how bad customer service really is at many other doctors and dental office or anywhere in general.. usually I don’t like to give great recommendations due to it gets harder to get in to a place that you like however this place definitely deserves 10 stars instead of five. With everything that I just mentioned you can tell I am over the top satisfied with this practice. I could continue to go on and on with all the fantastic experience I have had. I would like to end this whole review with a huge and I mean a huge thank you to Dr. Nilsen and his staff for continuing to provide me with the best customer service than any place I have ever been and that includes overseas as well. Please keep up the good work and thank you again.


StarStarStarStarNo Star Service and staff are excellent! — 

Service and staff are excellent!


StarStarStarStarStar I've always loved the care and experience you a... — 

I've always loved the care and experience you all have shown and am more than comfortable with the patient care provided!


StarStarStarStarStar Very friendly with attention to detail. Answere... — 

Very friendly with attention to detail. Answered all my questions without making me feel rushed.


StarStarStarStarStar Very Satisfied Customer — 

I am an long time client and have never been disappointed in the service and conduct of the staff. I arrived 15 minutes early to my last appointment and was seen right away. My glass prescription is usually ready for pickup within 7 days.


StarStarStarStarStar An efficient and pleasant experience given the ... — 

An efficient and pleasant experience given the circumstances being faced by everyone. Very impressed on how well it’s run and how helpful everyone is....


StarStarStarStarStar Quick and friendly — 

I was alerted, well in advance, that I had an upcoming appointment. I was checked in quickly and taken to my appointment by David. He did preliminary tests and then I saw Dr. Stacy. Everything was done quickly with no wasted time. I did have to wait a couple of minutes to check out, but then I was done. Everyone was friendly and nice.


StarStarStarStarStar Everyone was super friendly and helpful. I arri... — 

Everyone was super friendly and helpful. I arrived early and was taken care of immediately. From Bayley, to Dr Perry, to Brooke, to Alicia, everything went super smooth. Thanks!


StarStarStarStarStar A very good business. 👍🏽 — 

Very nice staff, service and environment all around.


StarStarStarStarStar Everyone at Nilsen is professional and courteou... — 

Everyone at Nilsen is professional and courteous.


StarStarStarStarStar Great customer service, and I was in and out. — 

Great customer service, and I was in and out.


StarStarStarStarStar Have been with Nilsen Eye Care for 19 years — 

Staff is always friendly and helpful - patient answering my many questions. I always feel comfortable and confident my eye care is in the best hands; which is why i have been a patient for the last 19 years!


StarStarStarStarStar I received my first new exam and glasses in fiv... — 

I received my first new exam and glasses in five years this past January, and while they were satisfactory in most respects, I was disappointed in my ability to see at distance in the car without moving my head regularly to get better focus. The opticians tried several re-adjustments over time, but it never really solved the problem. So I had a new exam, got the glasses back with re-ground lenses, and I'm totally satisfied. No additional costs were incurred for the several follow-up appointments. In all my visits, every staff person with whom I worked was professional, patient and personable. I'm pleased to be a Nilsen customer.


StarStarStarStarStar This practice is the best! — 

This practice is the best! I'm from Richmond, but live in NYC, and I've come back every year for 10 years because I refuse to go anywhere else. The staff is all so friendly, and the doctors do an amazing job taking their time with me, explaining everything about my new glasses or contacts, and making me feel super comfortable. Highly recommend!!


StarStarStarStarStar First time, definitely will be back!  — 

First time as a patient and everything was wonderful. The staff took all necessary covid precautions and were patient and helpful as I looked for a new pair of glasses. Dr Junker, Olivia, and Renee were great! Thanks ladies!


StarStarStarStarStar I was amazed that I was taken back immediately ... — 

I was amazed that I was taken back immediately for my appointment. The smoothness & time efficiency mastered by all the staff there was amazing! I felt welcomed and was treated with kindness and patience. I Highly recommend everyone there. Thank you for such a surprisingly pleasant experience!


StarStarStarStarStar Eye Injury - very fast scheduling for follow up — 

Top Notch - I feel my follow up visit from the ER for corneal abrasion was thorough and thoughtfully done. Fully confident in the treatment and recommendations. My only disappointment is they could not upgrade my injured eyeball with one those Terminator eyeballs but, no one can do that so, I will not hold that against them.


StarStarStarStarStar Great place for eyecare! — 

Nilsen's is a great place for eye care. The staff is friendly and efficient. Dr. Stacey is able to provide me with me all my eye car needs. For the first time I am able to wear contacts comfortably.


StarStarStarStarStar Very Professional and Friendly — 

This makes the 2nd year that I have been coming to Nilsen Eye Care for all of my eye care needs. The staff are all very friendly and professional. The check-in process, exam, and check out processes are all streamlined and efficient yet, I have never felt rushed through my appointments. All of the staff were more than willing to take the extra time to answer any and all questions I had and make sure that I was comfortable with my eye care routine before I left.


StarStarStarStarStar Everyone is always so helpful and polite .The a... — 

Everyone is always so helpful and polite .The appointments are always quick and efficient.


StarStarStarStarStar Good service. Friendly staff. — 

Good service. Friendly staff.


StarStarStarStarStar Wonderful care and customer service. — 

Wonderful care and customer service.


StarStarStarStarStar very professional you get it done — 

very professional you get it done


StarStarStarStarStar The staff is caring, courteous, and friendly. ... — 

The staff is caring, courteous, and friendly. Was treated like I was family.


StarStarStarStarStar My experience at the eye doctor was outstanding... — 

My experience at the eye doctor was outstanding. Dr. Perry is awesome and takes a lot of time with his patients to ensure they understand everything that is going on with their eyes. Very though with eye exams.


StarStarStarStarStar Very friendly, professional doctors and staff, ... — 

Very friendly, professional doctors and staff, will recommend family and friends.


StarStarStarStarStar Great service as always!  — 

Great communication before the appt and during, exam was prompt and safety precautions were evident which made me feel much better. I received assistance looking for new frames and they really listened to me and helped me find a pair I love!


StarStarStarStarStar Amazing visit — 

Even with all the covid restrictions the staff at Nilsen was amazing. I was in and out quickly while never feeling rushed. All my questions were answered. Overall it was amazing.


StarStarNo StarNo StarNo Star  — 

Great service until I had new glasses made somewhere else and found out I couldn't see well because prescription was wrong-forgot to add the bi-focals. I was emailed the new prescription without any apology. Two extra trips today and another when glasses are corrected. Not sure whose fault it was.


StarStarStarStarStar I love my annual eye exam! Which may sound stra... — 

I love my annual eye exam! Which may sound strange to some, but the staff at Nilsen are very friendly and efficient. The clinic itself is very clean and organized, all covid procedures were in place so I felt safe and comfortable. Shout out to Matthew for helping me find some awesome sunglasses just in time for summer.


StarStarStarStarStar First rate care. Very Thorough. I did not recei... — 

First rate care. Very Thorough. I did not receive a copy of my prescription for contacts and glasses. Did not realize this until I got home. I understood the Dr saying my eyesight would be blurry "up close" but ok to drive after my eyes were dilated. My vision driving home was very blurry and probably should not have driven.


StarStarStarStarStar Once you go to Nielsen eye care you will not go... — 

Once you go to Nielsen eye care you will not go anywhere else. Friendly service and very knowledgeable staff.


StarStarStarStarStar Top Notch Professionals! — 

While this visit simply involved working with a technician to order new frames, I was impressed by the professionalism and friendliness of everyone we came into contact with while at the office. Our technician, Grace, was very patient and helpful throughout our entire visit. She was fantastic to us!


StarStarStarStarStar  — 

Nilsen Eye Care continues to offer friendly and professional service. I appreciate that they respect a patient's time by not overbooking.


StarStarStarStarStar Staff was courteous & knowledgeable. My glasses... — 

Staff was courteous & knowledgeable. My glasses were looked at & returned in an expeditious manner. I felt the Covid protocol kept me safe at all times. Thank you!


StarStarStarStarStar  — 

Never disappointed with professional care! Everyone is fantadtic!


StarStarStarStarStar The employees were nice. Good experience.  — 

The employees were nice. Good experience.


StarStarStarStarStar Excellent and prompt service. — 

Excellent and prompt service.


StarStarStarStarStar Great care at Nilsen Eye Care — 

Every single person that I've ever interacted with at Nilsen Eye Care has been extremely professional and helpful and courteous. The staff is always willing to assist with problems or concerns. They are all eager to please and easy to work with.


StarStarStarStarStar customer service, professionalism — 

I love your customer service, professionalism and organization. I never feel rushed - but everyone is so efficient, plus y’all are great at helping me pick out glasses.


StarStarStarStarStar  — 

Dr. Perry is always thorough with the exams. Super nice and takes note of everything you say, no matter how big or small you may think the details are. Grace was a big help when finding the perfect frame for my prescription sunglasses. She made sure I was comfortable and assured me it was okay to try on as many frames as needed until I found the right fit. Everyone in the office is helpful throughout the entire visit.


StarStarStarStarStar wonderful staff, prompt service, very helpful a... — 

wonderful staff, prompt service, very helpful and courteous


StarStarStarStarStar Great job!!! Very easy scheduling, quick in and... — 

Great job!!! Very easy scheduling, quick in and out with accurate eye exam. All of the staff were safe and courteous.


StarStarStarStarStar Very professional!  — 

Very professional! Everyone was very nice and treated me well and gave me a lot of instruction and did their best to ensure I was happy and could adjust at home. I would definitely recommend!


StarStarStarStarStar Nice & Professional — 

The doctors were very nice and professional, especially Dr. Stacey. The people in front were just as nice and professional as they offered the best recommendations for what works for me.


StarStarStarStarStar Called multiple times to make an appointment, ... — 

Called multiple times to make an appointment, phone was never answered. Always received voicemail. Did not feel that optician was very knowledgeable, didn't have a good understanding of what I needed.


StarStarStarStarStar I could not asked for a better experience. — 

I didn’t have to wait and was passed seamlessly from person to person through the process. Everyone was friendly and professional. I could have have asked for a better experience.


StarStarStarStarStar Best place!!! — 

As always everyone friendly! Dr. Nilsen is the best! Always makes you feel welcome and explains everything!


StarStarStarStarStar Visiting Nilsen Eye Care is always a pleasant e... — 

Visiting Nilsen Eye Care is always a pleasant experience. The staff on Courhouse Road are pleasant, friendly and extremely efficient in their care during each part of the exam visit.


StarStarStarStarStar Very professional and welcoming.  — 

Very professional and welcoming.


StarStarStarStarStar Eye Care Perfection — 

If you believe that perfection of care and sincere caring are unattainable; you have not had the pleasure and privilege of meeting Dr. Nilsen and his wonderful staff. From, an extremely satisfied patient, 24 years and counting.


StarStarStarStarStar I had the most thorough checkup I have ever had... — 

I had the most thorough checkup I have ever had.


StarStarStarStarStar I love going to get my eyes checked. The whole ... — 

I love going to get my eyes checked. The whole place is filled with positivity and helpfulness.


StarStarStarStarStar Pleasant Experience — 

From registration to the exam and everything in between it was a pleasant experience. The front desk and the techs are friendly and patient. The exam itself was thorough and the doctor explained each procedure clearly. Glad I went back to this doctor.


StarStarStarStarStar The Service and Staff were EXCELLENT!!! — 

The Service and Staff were EXCELLENT!!!


StarStarStarStarStar Friendly and professional!!!  — 

Friendly and professional!!! Love working with these folks, they do everything they can to provide services safely (covid friendly) and they check my insurance to figure out the most cost effective solutions.


StarStarStarStarStar Staff was great and a great selection of glasse... — 

Staff was great and a great selection of glasses


StarStarStarStarStar Great - super clean - staff and doctors great!!... — 

Great - super clean - staff and doctors great!!!


StarStarStarStarStar The service was great as always. Alfred was rea... — 

The service was great as always. Alfred was really spot on with his experience.


StarStarStarStarStar People were great. Service was great! — 

People were great. Service was great!


StarStarStarStarStar Favorite place to receive eye care because ever... — 

Favorite place to receive eye care because everyone is so personable. The associates that assist with selecting your new frames are so patient and helpful!


StarStarStarStarStar My new eye care location — 

Had the best eye doctor visit ever Grave was a pleasure to work with. I have now found my new eye doctor office the eye doctor was a pleasure as well. Great job guys


StarStarStarStarStar Great for kids — 

So quick and yet we had all the attention we needed for our appointment. Totally recommended for kids.


StarStarStarStarStar First time patient, excellent experience.  — 

First time patient, tech was personable and quick to get me through testing. Doctor was great and very thorough.


StarStarStarStarStar Excellent service. Showed great professionalism... — 

Excellent service. Showed great professionalism when dealing with my four year old daughter’s first eye appointment. She hasn’t stopped talking about how fun it was since!!


StarStarStarStarStar Extremely knowledgeable, caring and efficient... — 

Staff was extremely knowledgeable, caring and efficient at their work. Matthew was especially helpful with my need for specialty sport lenses. He gained my trust immediately with scholarly, yet understandable explanations of how the eye works with the lenses. I have been a client of Nilsen Eye Care since about the time that Nilsen opened the Eye Care center and have always found their care, service and knowledge to be exceptional.


StarStarNo StarNo StarNo Star Dr Stacy and the front desk were great. Arrived... — 

Dr Stacy and the front desk were great. Arrived still 9:04 for a 9:15 appointment. The eye exam started immediately with no wait. 20-30 minutes for the eye exam. The the bottom fell out. 2-hours to get new frames and the associated cost. Nielsen Eye needs to either upgrade the computer system or do train the employees on how to use it. Total time at Nilsen for the eye exam was 2 hrs and 38 minutes. Not a pleasant experience!


StarStarStarStarStar I would highly recommend Nilsen Eye Care. In ev... — 

I would highly recommend Nilsen Eye Care. In every aspect of their business there are friendly,polite and well informed staff members. They are well organized and even have a professional eyeglass selection/purchase area if needed for their customer's convenience. Appointments are always on time and you are in and out in under 45 minutes.


StarStarStarStarStar Excellent exam, great customer service at the f... — 

Excellent exam, great customer service at the front. Would have been a perfect rating if there was not some pressure to fill the script with them.


StarStarStarStarStar Excellent throughout the visit. — 

Excellent throughout the visit.


StarStarStarStarStar Nielsen eyes was my 2nd choose for my eye care ... — 

Nielsen eyes was my 2nd choose for my eye care back in early 2000 and I left to go elsewhere to find out that my doctor here was a better fit for me and now I will stay..


StarStarStarStarStar Super COVID friendly, they've thought of everyt... — 

Super COVID friendly, they've thought of everything to keep their patients safe as they receive eye care during a pandemic. I never have a long wait, always a thorough exam and never pushy about ordering new glasses or the retinal scans (though I do it every 2-3 years, great value!)


StarStarStarStarStar really like the staff  — 

really like the staff and the way they take care of you.


StarStarStarStarStar Great place for eye care! — 

I am always treated so nice at Nilsen Eye Care. Everyone from the reception to the doctor to the people who assist you with glasses. I never feel rushed, customer service is great and the office is run so efficiently!


StarStarStarStarStar GREAT office run by incredibly efficient and ca... — 

GREAT office run by incredibly efficient and caring staff!


StarStarStarStarStar Staff is always extremely professional. Always ... — 

Staff is always extremely professional. Always curtious from the time you step in the door until you leave.


StarStarStarStarStar Very easy to get an appt. Personnel helpful an... — 

Very easy to get an appt. Personnel helpful and friendly. Extremely careful to follow protective health guidelines from CDC


StarStarStarStarStar THE CUSTOMER SERVICE WAS VERY EXCELLENT! — 

THE CUSTOMER SERVICE WAS VERY EXCELLENT!


StarStarStarStarStar The best staff I have ever dealt with.  — 

The best staff I have ever dealt with.


StarStarStarStarStar Dr. Eric is awesome! He always goes the extra ... — 

Dr. Eric is awesome! He always goes the extra mile to make sure everything fits and your vision is the best he can make it!


StarStarStarStarStar Staff was awesome first time here they made you... — 

Staff was awesome first time here they made you feel welcome


StarStarStarStarStar Nilsen Eye Care examined me promptly and safely... — 

Nilsen Eye Care examined me promptly and safely. Thank you so much!


StarStarStarStarStar I called with an issue and the team immediately... — 

I called with an issue and the team immediately jumped to action and got me in first thing the next morning. Everyone was incredibly helpful to me and I appreciate the professionalism and, more importantly, the caring that they exhibited. Thanks to everyone and a special thanks to Dr. Stacey.


StarStarStarStarStar Dr. Stacy is always kind, thorough and answers ... — 

Dr. Stacy is always kind, thorough and answers all questions while being efficient. staff is thorough and congenial. Thank you.


StarStarStarStarStar Nilsens are awesome! They are a pleasure to see! — 

Nilsens are awesome! The very best !


StarStarStarStarStar  — 

I was taken in immediately upon arriving and everybody was very customer friendly


StarStarStarStarStar As always the service is awesome. — 

As always the service is awesome.


StarStarStarStarStar Very professional and friendly staff. Dr. Stac... — 

Very professional and friendly staff. Dr. Stacey is the best. Very knowledgeable and he takes the time to talk with you and makes sure all questions and concerns are answered. He never makes me feel like I’m just a number. Love the staff and Doctor. Cathy Thompson


StarStarStarStarStar Best dental office in town.  — 

Best dental office in town.


StarStarStarStarStar Best team around! — 

Best team around! Caring and professional staff who are very well trained.


StarStarStarStarStar Shoutout to Nilsen Eye Care! — 

Fast, easy and thorough! Friendly attitudes and faces from the parking lot to checkout! Highly recommend!


StarStarStarStarStar I have a problem with my contact could not get ... — 

I have a problem with my contact could not get it out. They got me in right away and no charge.


StarStarStarStarStar They stand behind their products.  — 

They stand behind their products.


StarStarStarStarStar Rating  — 

Dr. Eric Nielsen is very professional. Very encouraging and easy to speak to. Very family oriented. I would recommend him and his practice for total eye care. His Staff is also, courteous, helpful and highly professional.


StarStarStarStarStar When my 3 pair of glasses (new prescription, on... — 

When my 3 pair of glasses (new prescription, one new frame) didn't focus properly, I was given an appointment to come in right away. The first step was to sit with an optician for evaluation. Brooke carefully and thoroughly went through all possibilities, then worked with the optician at the next station to adjust each pair of glasses. Whatever they did, it solved the problem, and now I'm very happy with my new specs. Everyone was welcoming, professional, and helpful. I'm glad that my issue was resolved at that level, glad the prescription itself was not the problem.


StarStarStarStarStar Every staff member I encountered at Nilsen Eye ... — 

Every staff member I encountered at Nilsen Eye Care was helpful and kind, as always.


StarStarStarStarNo Star Excellent experience! — 

Excellent experience! Professional and friendly staff, efficiently run operation, large selection of glasses. Glad to have found Nilsson Eye Care.


StarStarStarStarStar Everyone is always so kind, professional, and e... — 

Everyone is always so kind, professional, and efficient.


StarStarStarStarStar Excellent customer service. You speak to humans... — 

Excellent customer service. You speak to humans not an automated.system. Friendly and professional. Great inventory of products. An enjoyable experience from start to finish!!


StarStarStarStarStar Cara is the wonderful. The entire staff does a... — 

Cara is the wonderful. The entire staff does a sensational job.


StarStarStarStarStar wonderful friendly and highly competent staff! — 

wonderful friendly and highly competent staff!


StarStarStarStarStar  — 

I was taking the "puff" test but no results were gotten because I had contacts on. The tech said we would come back after they were out, we did not. I am sure because of Covid the exam was not as thorough as normal.


StarStarStarStarStar I had a great first time at Nilsen experience. ... — 

I had a great first time at Nilsen experience. They are very Covid conscious and take great precautions to keep from spreading the virus, the staff is quick to take you back, Drs are in to complete the exam within a minute or two and front desk is extremely quick to complete any and all paperwork necessary and get you out with no time to spare. I would definitely recommend.


StarStarStarStarStar Always a 20/20 experience — 

I always look forward to my visit with Dr. Perry and the additional wonderful people who provide such excellent service. Friendly, warm atmosphere with and emphasis on quality and professionalism. Genuine customer focused environment as well.


StarStarStarStarStar I wish my eyesight was as great as the service ... — 

I wish my eyesight was as great as the service and care I have received from Dr. Nilsen and his hand-picked staff since at least 2014. He must have known them all since kindergarten the way they click as a team. That cannot be an accident. My condition requires monitoring and I have full confidence in this practice. Thank you, D. Nilsen.


StarStarStarStarStar Staff is excellent: friendly and efficient — 

Staff is excellent: friendly, efficient, and patient focused. Doctors listen to and talk with patients to answer questions, educate, and suggest eye care improvements. Staff is alert to the patients needs and show good humor and positive spirit. It is a pleasure to work with all during an appointment or to get eyewear care. I recommend this practice to friends regularly.


StarStarStarStarStar Always a pleasure so professional and Alfred is... — 

Always a pleasure so professional and Alfred is so helpful with fitting and selecting Eye Wear


StarStarStarStarStar My experience was great as usual. O was in and ... — 

My experience was great as usual. O was in and out with minimal wait time, so I was able to return to work. I felt very comfortable that they were doing everything possible to maintain a safe environment for all. Everyone was great to work with, from the person who greeted me outside as part of the required COVID protocol, to the young woman who checked me out at the end.


StarStarStarStarStar Never had a bad experience. Everyone is very pr... — 

Never had a bad experience. Everyone is very professional.


StarStarStarStarStar Total concern for my care! — 

Total concern for my care from the time I called in until after I had seen the doctor. The receptionist was concerned that I would have to wait to be seen since I was having a problem with my eyes, that she put me on hold and had me an appointment the next day!! This was well over and beyond! The doctor that saw me was thorough and explained what was going on and what the next step would be. The entire staff are amazing. This is how all businesses should treat their customer! You guys should write a book on quality customer service and how to take care of your customers! Love this place!


StarStarStarStarStar Excellent and knowledgeable staff.... very attu... — 

Excellent and knowledgeable staff.... very attuned to the needs of the patient; well organized and efficient.


StarStarStarStarStar The check in process is always efficient with n... — 

The check in process is always efficient with no wait time. The doctors are always friendly and like to provide education to all their patients, even the kids.


StarStarStarStarStar Everyone at Nilsen Eye Care is pleasant and hel... — 

Everyone at Nilsen Eye Care is pleasant and helpful.


StarStarStarStarStar First Timer — 

This was my first time visiting this office. I have new insurance and Nilsen popped up as a provider. I was very happy with every aspect of my appointment from the scheduling, to communication, to safety, to time waiting and customer service. I am impressed.


StarStarStarStarStar I called to get replacement glasses for my wife... — 

I called to get replacement glasses for my wife, who has Alzheimer's. The staff was very helpful and used her old prescription to have new glasses made. They were waiting for me when I got there and the price was reasonable.


StarStarStarStarStar I broke one of the stems on my only pair of gla... — 

I broke one of the stems on my only pair of glasses on Monday. I called and they quickly responded to me! I was seen that day! Wonderful service and everyone their is always so kind!


StarStarStarStarStar Great Customer Service — 

William was phenomenal and very knowledgeable when helping me pick out a new pair of glasses.


StarStarStarStarStar My wife & I have been using Nielsen Eye Care fo... — 

My wife & I have been using Nielsen Eye Care for several years and have always been treated well. The Drs & staff are always courteous, professional, and respectful. They have always been in network with our ins even as it’s changed over the years.


StarStarStarStarStar Always a pleasure  — 

Always a pleasure to visit Nilsen Eye Care. Everyone is friendly, helpful, and caring.


StarStarStarStarStar Always a wonderful experience!Dr. Eric Nielsen... — 

Always a wonderful experience! Dr. Eric Nielsen so knowledgeable and kind. Grace is a super star employee! Personality and knowledge of insurance benefits and attends to the details and desires of patient with a smile!!!🤗


StarStarStarStarStar Great medical practice in which the medical pro... — 

Great medical practice in which the medical professionals and staff treat you professionally and as a sincer family member.


StarStarStarStarStar  — 

Friendly, efficient, exam thoroughness and knowledgeable staff, you interface with from the moment you enter the parking lot until you leave, is unmatched!


StarStarStarStarStar I had a great first time experience at Nilsen e... — 

I had a great first time experience at Nilsen eyecare. My all intent started right on time, their Covid precautions were excellent and I felt very comfortable. My doctor was very helpful, and the entire staff was really nice!


StarStarStarStarStar Nilsen Eye Care is the best! — 

If you're looking for an eye Dr this is the place to go! Everyone is so kind and helpful. Dr Stacy is patient & listens to what your problem is. He offers several possible treatments and picks the most effective way. I love this place. So glad I found them!


StarStarStarStarStar  — 

Everyone there is very friendly and it is nice to see smiling faces when I walk in the office. When I leave I feel that they have done everything they can to fit my needs!!!


StarStarStarStarNo Star  — 

Staff was kind, timely, inviting and knowledgeable. I was impressed with outdoor check in process. Would recommend.


StarStarStarStarStar Great polite staff ! Dr. Perry was excellent an... — 

Great polite staff ! Dr. Perry was excellent and gave me easy to understand options !


StarStarStarStarStar Service — 

As always when I visit the service, care and professionalism was exemplarily.


StarStarStarStarStar Thorough and professional. — 

Thorough and professional.


StarStarStarStarStar Very efficient, timely, and professional.  — 

Very efficient, timely, and professional.


StarStarStarNo StarNo Star I have been a patient at Nelson eye care for ye... — 

I have been a patient at Nelson eye care for years and never had an y issue with the staff or care. I had an appointment to sit with a patient representative on Friday the 5th. The representative assigned to me made me feel like I was asking for the world and basically told me I should be thankful I could see at all. I was not asking for anything free or a free exam as I had 2 in August of 2020 and was having a hard time with reading with the new progressive lenses made by lens crafters. My goal was to either get new glasses made by Nelson with a bifocal . The rep keep on asking me if I could see. I answered yes ,but my vision was blurry to read at the short distance range . He then asked me the same question again two more times. I left the office frustrated and in disbelief of what just happened. I still wander why this man was ever hired . The 6 I gave was for the person who answer the phone.


StarStarStarStarStar It was a wonderful experience! — 

It was a wonderful experience!


StarStarStarStarStar Polite and professional staff. Spotless office... — 

Polite and professional staff. Spotless office, pleasant and professional service


StarStarStarStarStar Always professional and friendly. — 

Always professional and friendly.


StarStarStarStarStar Nothing short of wonderful! — 

I had an eye emergency. Nilsen Eye Care worked me in even though they were very busy on a Friday afternoon. I was treated with compassion and friendliness from the person who answered the phone, to the front desk staff, to the wonderful doctor who saw me. He asked many questions and spent a lot of time with me, and rebooked me for Monday to check me again. They follow Coronavirus precautions carefully also, which helps you feel safe. I recommend them highly!!!


StarStarStarStarStar Always a pleasure to to choose Nilsen !! The st... — 

Always a pleasure to to choose Nilsen !! The staff is very knowledgeable and helpful


StarStarStarStarStar Everyone is awesome.....polite, friendly, accom... — 

Everyone is awesome.....polite, friendly, accommodating, professional, compassionate, !


StarStarStarStarStar Excellent customer service and friendly staff. — 

Excellent customer service and friendly staff.


StarStarStarStarStar Excellent service from each member of the staff... — 

Excellent service from each member of the staff!


StarStarStarStarStar My experience left me completely satisfied and ... — 

My experience left me completely satisfied and confident I received the correct diagnosis for an eye problem that predicated this visit.


StarStarStarStarStar The best eye doctors in the Richmond area. I lo... — 

The best eye doctors in the Richmond area. I love the friendly, knowledgeable staff. My whole family loves Nilsen Eye Care.


StarStarStarStarStar Simply the best  — 

Can't say enough good things about this office! Dr. Perry is wonderful, patient, friendly, answers all your questions in a way that is easy to understand. He is also incredible with young children, he made my young daughter feel comfortable during her first visit and shows an incredible level of professionalism and warmth to his patients Grace the optician is also amazing and she breaks down the insurance and pricing down in ways that you know exactly what you will be billed and what insurance covers and she works with you to pick the frames that work for you. She too is amazing with young ones I also love that they let you pay half up front and the other half of the bill when you pick up your prescription. For people on a budget I find this to be extremely helpful. I will never go to another eye doctor office as long as this one is around


StarStarStarStarStar Love your practice!  — 

Love your practice! Very personable and has a great team!


StarStarStarStarStar Always professional and welcoming. Been a cus... — 

Always professional and welcoming. Been a customer for years and will continue to be. Highly recommended. Thank you


StarStarStarStarStar Friendly staff, efficient process. Felt exam wa... — 

Friendly staff, efficient process. Felt exam was very thorough and all my questions were answered.


StarStarStarStarStar The nicest people to deal with. — 

The nicest people to deal with. Very knowledgeable staff. Have been with them for 20 years.


StarStarStarStarStar I was unhappy with my most recent visit as it w... — 

I was unhappy with my most recent visit as it was a simple pick up of my glasses. I waited 35 min in my car for a 30 second exchange of someone to walk out and hand me the glasses.


StarStarStarStarStar Everyone was very professional and showed great... — 

Everyone was very professional and showed great care in protection while you was there. They still took their time to be sure all the questions were answered and to be sure I had a Thorough exam .


StarStarStarStarStar Very friendly and professional. I’m extremely ... — 

Very friendly and professional. I’m extremely comfortable with everyone at Nielsen eyes care!


StarStarStarStarStar Nilsen Eye Care is run like a fine time piece w... — 

Nilsen Eye Care is run like a fine time piece with the addition of being friendly. My husband and I both had checkups and we can't says enough good things about this place and we saw different docs.


StarStarStarStarStar Professional courteous no waiting.  — 

Professional courteous no waiting.


StarStarStarStarStar If you need an eye exam or glasses...these are ... — 

If you need an eye exam or glasses...these are the people to see. You WON’T be disappointed.


StarStarStarStarStar Always Kind — 

I’ve come here three years now, everyone is always so kind and cheerful. No negative comments from me!


StarStarStarStarStar Awesome service from the time you arrive until ... — 

Awesome service from the time you arrive until you leave. Thorough examinations by doctors and assistants. Little to no waiting. Love this place.


StarStarStarStarStar Always a great experience! — 

Efficient, polite, and knowledgeable. Everything you could want in a doctors office! Dr. Stacy is wonderful.


StarStarStarStarStar Professional and friendly, thank you to all the... — 

Professional and friendly, thank you to all the staff!


StarStarStarStarStar Dr.Perry is Wonderful!! So Patient So good at ... — 

Dr.Perry is Wonderful!! So Patient So good at asking questions and listening to concerns! Bravo!!


StarStarStarStarStar  — 

It was quick, thorough and everyone was cordial, helpful and professional. Good experience.


StarStarStarStarStar Always an excellent experience. Dr. Nilsen is a... — 

Always an excellent experience. Dr. Nilsen is awesome and so is the entire staff. Great selection of frames too!


StarStarStarStarStar Great service. Great doc — 

Great service. Great doctor


StarStarStarStarStar Very kind, professional, and top of the line eq... — 

Very kind, professional, and top of the line equipment.


StarStarStarStarStar Great care from good people — 

I have been coming to Nilsen Eye Care for over 20 years. The Nilsen's have taken very good care of my eyes and eyesight. They listen to my concerns and act on them in a conscientious way, making it an learning event as well. Great care from good people.


StarStarStarStarStar I have just recommend Dr. Nilsen to 3 friends o... — 

I have just recommend Dr. Nilsen to 3 friends of mine that are looking for a new eye doctor. Of course I personally love seeing Dr. Eric Nilsen but I recommended the practice in generally, since everyone is so great.


StarStarStarStarStar I always leave Nilsen with the same feeling... ... — 

I always leave Nilsen with the same feeling... EVERY business should be like this!!!! Friendly, personable, efficient, happy, engaged, customer-centric. And, the place is always hopping, so obviously many others feel the same way. If you’re going anywhere else for your eye care, I suggest that you try Nilsen to see just how great it is to feel like a valued customer!


StarStarStarStarStar Timely visit Covid precautions observed — 

Timely visit Covid precautions observed


StarStarStarStarStar Thank you for such a pleasant experience that m... — 

Thank you for such a pleasant experience that made me feel safe from contracting covid19. Staff was warm and friendly. Appointment time was honored. Dr. Nielsen was thorough in his examination, patient and kind. Molly was extremely helpful and kind in my selection of a frame and provided me as much time as needed to make a selection. I have been a patient there for many years and would not even consider going anywhere else.


StarStarStarStarStar Simply excellent, professional organization 👏 — 

Simply excellent, professional organization 👏


StarStarStarStarStar High level of service — 

The level of service I received was better than most Dr. offices. I was greeted when arriving and did not have to wait for the next station during the visit. They have many styles of frames to choose from.


StarStarStarStarStar Obviously they take covid cleansing seriously.... — 

Obviously they take covid cleansing seriously. All staff pleasant and courteous. Dr. Nilsen seems to enjoy his work


StarStarStarStarStar This is a well run eye care practice. — 

This is a well run eye care practice. Dr. A. Nilsen is never in a hurry. She is a good listener and a caring person. In addition, I am always seen promptly. No waiting.


StarStarStarStarStar Excellent staff and Doctor! — 

Excellent staff and Doctor!


StarStarStarStarStar Everyone was amazing at this office. Friendly... — 

Everyone was amazing at this office. Friendly, caring and so helpful. My whole family will be changing to Nilsen Eye Care.


StarStarStarStarStar Personable professional and efficient. Dr Perry... — 

Personable professional and efficient. Dr Perry and staff we’re outstanding!


StarStarStarStarStar Christopher Gorman, MD — 

Great care, very safe and efficient. Wonderful as always!


StarStarStarStarStar  — 

Kind and caring people. Cleanliness during these times is impeccable!


StarStarStarStarStar I needed an appointment quickly and they were a... — 

I needed an appointment quickly and they were able to get me in the next day. Dr. Perry was great!


StarStarStarStarStar Friendly and professional service — 

Friendly and professional service


StarStarStarStarStar So efficient, yet thorough — 

So efficient, yet thorough


StarStarStarStarStar Very impressed with everything from the very po... — 

Very impressed with everything from the very polite staff to the amount of attention I received. Picking out my new glasses was a great experience.


StarStarStarStarStar Very professional atmosphere. Kind suggestions ... — 

Very professional atmosphere. Kind suggestions and thorough examination


StarStarStarStarStar Eye Glass Adjustment  — 

EXCELLENT SERVICE ALWAYS!!!![


StarStarStarStarStar Incredibly professional, friendly and safe expe... — 

Incredibly professional, friendly and safe experience. The team did an excellent job of making me feel protected during this pandemic without sacrificing the friendly service I have experienced in the past. As always, the professionals who handled my exam and eyeglass selection were wonderful to work with. Highly recommend.


StarStarStarStarStar Efficient — 

Quick, Clean, and Supportive of my optical needs.


StarStarStarStarStar Top notch. — 

Friendly staff, nice environment, I felt comfortable there. Dr. Stacy was extremely informative and made sure I understood everything.


StarStarStarStarStar Love them!!!! — 

Very efficient and friendly staff. They know what they are doing. Love them. Please go see them!!


StarStarStarStarStar Excellence — 

I’m grateful that Nilsen worked me in for a new exam. They were expecting me for just glasses, but since it had been 6 months since my last checkup I asked to have another exam.


StarStarStarStarNo Star cut down on #of exposure points with covid — 

We have been going here for years and love the practice. However, I was not comfortable with how they have adjusted for covid. There was an outdoor temp check and plenty of cleaning, everyone wore masks, but I had three different techs(at different times) plus the doctor in my room. I also felt like I spent a lot of time in check out. Overall, I interacted with 7 different staff members which just seemed unnecessary and way too many exposure points. It made me very uncomfortable.


StarStarStarStarStar We LOVE Nilsen Eyecare. My family has been goi... — 

We LOVE Nilsen Eyecare. My family has been going there for years and we have always had a wonderful experience from check in to check out.


StarStarStarStarStar The Covid precautions were a bit overwhelming.... — 

The Covid precautions were a bit overwhelming. If Covid isn’t a thing of the past a year from now on my next appointment, I’ll probably postpone the appt.


StarStarStarStarStar Happy to be a patient of such a good eye care p... — 

Happy to be a patient of such a good eye care provider 👍🏼


StarStarStarStarStar Always leave Nilsons feeling like I got the bes... — 

Always leave Nilsons feeling like I got the best care and they actually help you the best the can with insurance and deals.


StarStarStarStarStar Everyone was very professional and very pleasan... — 

Everyone was very professional and very pleasant to be around with.


StarStarStarStarStar Highly recommend  — 

Friendly staff, Covid safety precautions taken, Dr spent time answering all my questions. Highly recommend.


StarStarStarStarStar Everyone is so nice and helpful!  — 

Everyone is so nice and helpful!


StarStarStarStarStar VERY friendly staff, very efficient and great s... — 

VERY friendly staff, very efficient and great service


StarStarStarStarStar efficient, professional and nice people — 

efficient, professional and nice people


StarStarStarStarStar Your staff is always friendly and client focuse... — 

Your staff is always friendly and client focused. Even with the place packed they did their best to keep smiling (even with a couple of unruly clients)


StarStarStarStarStar I believe Nilsen Eyecare to be the most efficie... — 

I believe Nilsen Eyecare to be the most efficient practice with which I have been associated. Always taken for my appointment on time and the entire office operates like a well oiled machine. At the same time you always feel that you are a human and that the staff genuinely cares about you and your well being.


StarStarStarNo StarNo Star The Optometrist was nice, however the experienc... — 

The Optometrist was nice, however the experience was different from any eye appointment I’ve had in my 25 years. I went from the assistant, to someone to show me glasses, back to the optometrist, to the front desk where they explained the cost of my contacts afterwards. I was hit with unexpected charge of $100 for a contact exam which I wasn’t aware of.


StarStarStarStarStar INCOMPARABLE! — 

Literally impossible, to find more sincerely caring; thorough and professional eye care; in every way! Nilsen Eye Care raises the bar of excellence, to incomparable heights!


StarStarStarStarStar Very well-run practice. Staff is friendly, know... — 

Very well-run practice. Staff is friendly, knowledgeable, and professional. In particular, I love Dr Junker. Her “chair-side” manner is second to none. Explains everything thoroughly and really listens to the patient. Great addition to the team


StarStarStarStarStar I am happy with all the help I had with the sta... — 

I am happy with all the help I had with the staff.


StarStarStarStarNo Star  — 

The staff & Dr. Nilsen were all courteous and professional.


StarStarStarStarStar Everyone was very friendly and professional. Da... — 

Everyone was very friendly and professional. David was very good at his job- he explained everything as he was doing the tests. Dr Stacy did a good job of trying to help me find a new brand of contacts that works for me.


StarStarStarStarStar Quick response — 

I was experiencing an unusual episode, got an appointment for the next day, and was very satisfied with the diagnosis, explanation, and cautions. I will be back for my regular check-up next month.


StarStarStarStarStar Positive experience as always. Everyone is so ... — 

Positive experience as always. Everyone is so very kind and professional.


StarStarStarStarStar I am always so happy to share information about... — 

I am always so happy to share information about N&N Eye Care. All doctors and technicians have been great to work with over the years. I also really am thankful for the front office staff and frames department. They are always so helpful to schedule an appointment when my dog eats my glasses and to their patience with finding the right frames for my face.


StarStarStarStarStar The service was great and Grace was won — 

The service was great and Grace was wonderful


StarStarStarStarStar Everyone was very nice and professional. They a... — 

Everyone was very nice and professional. They are also taking all the precautions for COVID. Very pleased!!


StarStarStarNo StarNo Star My original appointment was for contacts. Front... — 

My original appointment was for contacts. Front desk staff stated they were not aware of any contacts and I had to schedule a new appointment.


StarStarStarStarStar New Customer  — 

I'm a new customer. Very efficient personable and pleasant staff who explained all the steps during my examination and looking for new eyeglasses. Also very convenient from my house. I give 5 of 5 stars


StarStarStarStarStar Good job. New glasses work well. — 

Good job. New glasses work well.


StarStarStarStarStar Very friendly & professional staff! — 

Very friendly & professional staff!


StarStarStarStarStar Everyone was great, from appointment to doctor ... — 

Everyone was great, from appointment to doctor visit to selecting new glasses to purchasing. I was very happy.


StarStarStarStarStar Cara was great helping me pick out my new glass... — 

Cara was great helping me pick out my new glass.


StarStarStarStarStar I have been going to Nielsen for years. The sta... — 

I have been going to Nielsen for years. The staff is very attentive and the facility is very clean. The optometrist that helped me select glasses was very patient and very professional with a lot of knowledge. I would recommend Nielsen for quality work, customer service and products.


StarStarStarStarStar Very kind staff, everyone was smiling and cheer... — 

Very kind staff, everyone was smiling and cheerful ! Dr.Stacey listened to my concerns and explained everything to my satisfaction. I would definitely recommend them to my friends and family!


StarStarStarStarStar All the people that work there are the very bes... — 

All the people that work there are the very best! Everyone is very helpful and have an amazing experience every time I go ! Best place in Richmond !


StarStarStarStarStar Everyone is very nice and professional. They al... — 

Everyone is very nice and professional. They also have a really nice variety of glasses to choose from.


StarNo StarNo StarNo StarNo Star Some of the staff want to treat the customers l... — 

Some of the staff want to treat the customers like children and instead of asking for one to take certain actions - they tell you what you “must do”. Felt put down & insulted by the way I was treated. Thus will find someplace else to buy my glasses.


StarStarStarStarStar Busy place but attentive and kind staff. New pa... — 

Busy place but attentive and kind staff. New patient and was in and out under an hour.


StarStarStarStarStar Excellent doctor and office staff. Very nice of... — 

Excellent doctor and office staff. Very nice office and easy to get to. I would recommend to anyone who needs an eye exam.


StarStarStarStarStar Great service!! From my scratched cornia to my ... — 

Great service!! From my scratched cornia to my eye exam, everything was top notch!!


StarStarStarStarStar Safe,courteous and highly professional.  — 

Safe,courteous and highly professional.


StarStarStarStarStar Very thorough exam and recommendation. — 

Very thorough exam and recommendation.


StarStarStarStarStar Very prompt, great folks, very professional. — 

Very prompt, great folks, very professional.


StarStarStarStarNo Star You are doing fine. No problem.  — 

You are doing fine. No problem.


StarStarStarStarStar The absolute best service...everyone is so frie... — 

The absolute best service...everyone is so friendly and helpful, professional and courteous and definitely the best examination bar none.


StarStarStarStarStar This is my favorite place to get my eye glasses... — 

This is my favorite place to get my eye glasses. The customer service is outstanding and the quality of the eyeglasses is excellent.


StarStarStarStarStar I've been using Nilsen Eye Care for close to 20... — 

I've been using Nilsen Eye Care for close to 20 years. I've only ever had a great experience there. From the office staff to the doctors, everything is handled very professionally and efficiently.


StarStarStarStarStar Fantastic customer support and communication. ... — 

Fantastic customer support and communication. Highly recommend. Very COVID compliant. Great job all around!


StarStarStarStarStar My First Time stepping in the office was a wond... — 

My First Time stepping in the office was a wonderful experience..Everyone spoke and everyone seem to love what they was doing ...Whenever I have appointments its always the same wonderful happy individuals or should I say everyone in office make my day...


StarStarStarStarStar Dr. Alexandra Nilsen is always super friendly a... — 

Dr. Alexandra Nilsen is always super friendly and professional. She takes her time asking you questions, and you never feel rushed. Her front desk staff and her assistants go above and beyond with customer service and friendliness. I recommend them to all my friends!


StarStarStarStarStar Senior Citizen Customer — 

I am current patient of Nilsen Eye and needed a frame adjustment on my glasses. I called, and they were able to work me in on the same day. Everyone at the front desk was very COVID careful. I saw PATTI, who quickly assessed the situation with my frames, adjusted them, replaced the nose pieces, cleaned them and had me out the door in 14 minutes! Great business, and considerate of their customers!!!!


StarStarStarStarStar Great people to work with. — 

Great people to work with.


StarStarStarStarStar You gave a prompt and courteous response to my ... — 

You gave a prompt and courteous response to my request.


StarStarStarStarStar Professional organized and yet still remain cor... — 

Professional organized and yet still remain cordial


StarStarStarStarStar All the staff at Nilsen Eye Care are very knowl... — 

All the staff at Nilsen Eye Care are very knowledgeable and friendly.


StarStarStarStarStar Excellent Eye Exam by Dr. Nielsen, has been our... — 

Excellent Eye Exam by Dr. Nielsen, has been our Eye Dr. since 1998 and will continue in the future


StarStarStarStarStar Everyone in the office were very nice. — 

Everyone in the office were very nice.


StarStarStarStarNo Star They did a great job with helping my daughter f... — 

They did a great job with helping my daughter find her glasses.


StarStarStarStarStar Best eye doctor I’ve ever seen. She truly cares... — 

Best eye doctor I’ve ever seen. She truly cares.


StarStarStarStarStar Accurate and fast service. Doctor and office p... — 

Accurate and fast service. Doctor and office personnel and technicians are very nice and thorough!


StarStarStarStarStar Waited long time to see doctor — 

Waited long time to see doctor


StarStarStarStarStar Everyone at Nilsen Eye Care are professionals  — 

Everyone at Nilsen Eye Care are professional, courteous and helpful. I would recommend them to everyone I know..


StarStarStarStarStar Friendly staff and professional service! — 

Friendly staff and professional service!


StarStarStarStarStar Amazing people!! Amazing customer service! — 

I have been coming here for years and have always felt very welcomed , and taken care of in an exemplary professional manner! Highly recommended!


StarStarStarStarNo Star Great service and I will pass it on to a friend... — 

Great service and I will pass it on to a friend


StarStarStarStarStar Excellent People - Excellent Service - Excellent  — 

Excellent People - Excellent Service -


StarStarStarStarStar Hi I was very pleased with my visit.  — 

Hi I was very pleased with my visit.


StarStarStarStarStar Great Experience  — 

I was in and out in a timely manner. Everyone was very kind, knowledgeable, & extremely helpful.


StarStarStarStarStar Alfred always exceeds my expectations. Two mont... — 

Alfred always exceeds my expectations. Two months after buying 3 pairs of glasses he adjusted them promptly and replaced at no charge a specialty case I had lost. No questions asked. Such quality customer service is rare today especially “DC” During Covid!


StarStarStarStarStar Great Job Team — 

Knowledgeable and caring staff who go out of their way to educate and fully assist the customer.


StarStarStarStarStar Thanks to the staff and Dr. Junker.... — 

I would like to thank the staff and Dr. Junker. Everyone is courteous, friendly, patient and very professional. I appreciate their level of customer service. Most definitely will recommend, and have recommended, their practice!


StarStarStarStarStar My frames broke, I had a back-up identical fram... — 

My frames broke, I had a back-up identical frame. I didn't have an appointment and you folks worked me in, I appreciate that very much - thank you!


StarStarStarStarStar Outstanding visit each time — 

Outstanding visit each time


StarStarStarStarStar Service is always excellent! — 

Service is always excellent!


StarStarStarStarStar Always very efficient and very nice to deal wit... — 

Always very efficient and very nice to deal with. The visit is always a pleasure.


StarStarStarStarStar What a well-run office! Everyone in the office ... — 

What a well-run office! Everyone in the office is professional and courteous. Dr. Perry is great. My eyes stink, but you guys make it a pleasurable experience...every time. Thank you!


StarStarStarStarStar Everyone was very kind and professional. All sa... — 

Everyone was very kind and professional. All safety precautions were adhered to and i felt safe the entire time.


StarStarStarStarStar I rate an 8/8. It was gr8 m8.  — 

Great experience all around. My scheduled doctor was lent available but Dr. Stacy was phenomenal and how often do you come across random people who can talk World of Warcraft with you?! Kimie was very kind and professional. I couldn’t have asked for a better experience.


StarStarStarStarStar  — 

Everything was handled very professionally, & I felt very safe with my visit. Thank you for taking so much care.


StarStarStarStarStar Great service — 

Just needed an adjustment. Very patient focused and friendly


StarStarStarStarStar I HAVE ALWAYS FELT THE CONCERN AND SENSE OF PRO... — 

I HAVE ALWAYS FELT THE CONCERN AND SENSE OF PROFESSIONALISM .This VISIT WAS EVEN MORE SO ! FROM THE DR. THROUGHOUT THE ENTIRE STAFF . I LOVE THESE FOLKS !


StarStarStarStarStar Everyone is so friendly! I see dr Nilsen and s... — 

Everyone is so friendly! I see dr Nilsen and she explains everything. They take their time with exam and never rush you out! I always love going there for my appointments and would recommend them to anyone!


StarStarStarStarStar I am a long standing client of Dr. Alexandria a... — 

I am a long standing client of Dr. Alexandria and only trust my eyes to her and the wonderful staff.


StarStarStarStarStar Loved working with the optician Bieny. She is v... — 

Loved working with the optician Bieny. She is very knowledgeable! And Dr. Eric Nielsen is always great!


StarStarStarStarStar Pleasant, efficient, thorough staff. No wait a... — 

Pleasant, efficient, thorough staff. No wait appointment- immediately went back after check in.


StarStarStarStarStar My new eye care home — 

I felt very welcomed by the entire staff. Since It was my first time being seen at this doctors office I was a little apprehensive. They have put in place very strong safety measures since we are living in the age of Covid. My exam I felt was very thorough and was not rushed, as so many Doctors are prone to do these days. The staff is wonderful you are made to feel that your needs and concerns are valid. Yes, I feel if you are in need of a new eye doctor call the Nilsen eye clinic and ask for Dr. Craig Perry you will not be disappointed.


StarStarStarStarStar Great place and friendly staff! — 

Great place and friendly staff!


StarStarStarStarStar Great Customer Service — 

I was so pleased with my visit. Everyone was so pleasant. The gentleman that helped me pick out my glasses went over an beyond to help me pick out glasses that would work for me at a price that I could afford!


StarStarStarStarStar Totally a professional group and totally fr — 

Totally a professional group and totally friendly


StarStarStarStarStar Dr. Alexandra is sooooo personable and really c... — 

Dr. Alexandra is sooooo personable and really cares about her patients! I highly recommend her!!


StarStarStarStarStar Professional, knowledgeable & friendly. I have ... — 

Professional, knowledgeable & friendly. I have seen Dr Eric Nilsen & staff for over 10 years. I highly recommend them.


StarStarStarStarStar Always positive — 

My experiences with Nilsen have always been overwhelmingly positive. Every single staff person is engaging and upbeat. I receive excellent care and on the admin side, billing/scheduling/insurance handling is always smooth and easy. Additionally, they are taking excellent COVID-19 precautions and I felt very comfortable during my recent appointment!


StarStarStarStarStar Great staff...................... — 

Great staff......................


StarStarStarStarStar Glad to switch! — 

Nilsen was great experience as they were able to get us in quickly and once we got there we were immediately were send. This is important as it demonstrates a respect for customers time! Staff was friendly and office was clean and safe!


StarStarStarStarStar  — 

Everyone was super friendly and really helped me with picking out glasses.


StarStarStarStarStar Great job as always — 

I was impressed with the COVID protocol. Thanks so much. As always, I was seen in a timely manner and treated kindly. Dr. Perry was his usual competent, friendly self.


StarStarStarStarStar Excellent, speedy service. Excellent care — 

Excellent, speedy service. Excellent care


StarStarStarStarStar FIVE STARS — 

Great protocols, great personable and helpful staff, knowledgeable and caring doctors.


StarStarStarStarStar Very thorough Very friendly staff — 

Very thorough Very friendly staff


StarStarStarStarStar Best OptometristRt Practice in the Area! — 

We appreciate your office working Wayne in on short notice! Dr. Junker did an amazing job diagnosing his issue and advising us properly!. Thank you so VERY much!


StarStarStarStarStar Great Staff. Everyone is super friendly and he... — 

Great Staff. Everyone is super friendly and helpful. They are quick but I never felt rushed. If I had a question time was taken to answer. This is a chaotic time for everyone but the staff makes you feel welcome, appreciated and cared for still.


StarStarStarStarStar Excellent customer service from the very first ... — 

Excellent customer service from the very first call. All the staff that i had to interact with was amazing. Definitely made a good choice by coming and the friends that refered me were not wrong. The way they perform all rhe tests i needed were very professional all they always kept me well informed of everything they were doing and why amd always making sure i didnt have any questions or concerns.


StarStarStarStarStar Great people. Professional and courteous. On ti... — 

Great people. Professional and courteous. On time. Cared about my vision issues


StarStarStarStarStar Dr. ALEXANDER NILSEN IS OUTSTANDING. HER STAFF ... — 

Dr. ALEXANDER NILSEN IS OUTSTANDING. HER STAFF IS VERY PROFESSIONAL. THIS IS A GREAT PLACE FOR YOUR EYE CARE!!


StarStarStarStarStar Dr. Nilsen is an excellent professional. He’s b... — 

Dr. Nilsen is an excellent professional. He’s been my optician for 20 years.


StarStarNo StarNo StarNo Star  — 

The care my son received was good, however, while we appreciate the steps being taken to ensure distancing and CDC guidelines, I honestly was treated like I had leprosy and asked to come back in when it was time for payment. While my son is over 18 he is not independent and I would have liked to be there for the exam


StarStarStarStarStar Tai, an assistant at the practice was very kind... — 

Tai, an assistant at the practice was very kind, gentle, patient, & understanding during her interactions with my elderly mother. She and Dr. Stacy made our visit a very pleasant one.


StarStarStarStarStar I have actually referred co-workers to your pla... — 

I have actually referred co-workers to your place. Some have come and others not yet. From checking in to the exam and the consult with the doctor, everything is always smooth, friendly and quick.


StarStarStarStarStar We love this practice. We have been patients f... — 

We love this practice. We have been patients for many years and all 5 of us have always been satisfied with the service we have received.


StarStarStarStarStar We have been patients for many years, all 3 of ... — 

We have been patients for many years, all 3 of my kids and my husband and me and we love the practice.


StarStarStarStarStar Excellent care and friendly staff  — 

Excellent care and friendly staff


StarStarStarStarStar Great service and wonderful doctors and staff. — 

Great service and wonderful doctors and staff.


StarStarStarStarStar Very responsive — 

Got poked in the eye Labor Day weekend and call them to be seen. I was in the chair in under 4 hours. Fortunately no damage to eye. Very quick check in and no wait time to see the doctor. Love this place


StarStarStarStarStar Great Eye Care!  — 

I was able to make my appt easily after experiencing some eye pain over the weekend..the staff is always friendly and I love Dr. Stacey and the eye care I receive at Nielsen....I have recommended Nielsen to several of my friends...


StarStarStarStarStar Nilsen’s has the best customer service. Everyon... — 

Nilsen’s has the best customer service. Everyone goes out of their way to satisfy you and take care of the health of your eyes. I have so much faith and confidence in Dr Eric Nilsen


StarStarStarStarStar  — 

Excellent service, very efficient


StarStarStarStarStar Very efficient, safety conscious in the midst o... — 

Very efficient, safety conscious in the midst of the pandemic.


StarStarStarStarStar Very nice folks!Everyone xtremely helpfull — 

Very nice folks! Everyone xtremely helpful


StarStarStarStarStar Dr. Nilsen & His Practice---Highly Recommended!!! — 

Dr. Nilsen, his entire staff and the other doctors in the practice are true professionals along with being very personable and courteous. We have been seeing Dr. Nilsen for about 20 years now. Highly recommended!


StarStarStarStarStar Needed My Glasses Repaired — 

I received excellent service from Kimie and William. Kimie registered me and explained the new external reserved car lane policies. Then William came 1 minute later And asked, How may he help me. I handed him my Eye glasses in case with a wire frame had come loose. 7 minutes later, William returned with my repaired glasses and asked me to try them on to make sure that everything was to my satisfaction. They were perfect fit. My total time at your office was about 10 minutes. I love the new procedures and happy to say that your level of service in these Covid-19 times are still excellent and customer focused. Thanks, prayers and love, Royal


StarStarStarStarStar From start to finish, everything was done profe... — 

From start to finish, everything was done professionally!


StarStarStarStarStar Outstanding job by the entire staff — 

Outstanding job by the entire staff


StarStarStarStarStar I've seen multiple doctors at this practice and... — 

I've seen multiple doctors at this practice and I definitely recommend Dr. John Stacy. Also, the assistant that helped me was AMAZING! Knowledgeable and super friendly.


StarStarStarStarStar Friendly, competent, courteous and professional... — 

Friendly, competent, courteous and professional staff,and doctors from arrival for the appointment until completion of the visit - clear communication with regard to testing and diagnostic results - open and encouraging with regard to patient questioning and input about problems and options for treatments and products..good selections for choices of glasses and other products


StarStarStarStarStar Staff is very friendly, educated, and great at ... — 

Staff is very friendly, educated, and great at explaining examination details.


StarStarStarStarStar Great Doctor & Practice! — 

Dr. Nilsen and his team are very professional, welcoming, and kind. I have enjoyed being a patient at this practice for over 18+ years.


StarStarStarStarStar Amazing, as always! The tech, Kami, was the bes... — 

Amazing, as always! The tech, Kami, was the best tech I’ve had anywhere. Dr. Stacy was attentive and friendly as usual. I’m always impressed with the care I receive at Nilsen!


StarStarStarStarStar Doctors Nielsen’s care — 

All the associates that Dr.’s Nielsen’s hire care as much as they do! We feel the staff delivers a personalized service that is exemplary of both Doctor’s Nielsen’s!!!


StarStarStarStarStar Dr. Perry is the best, as well as the great sta... — 

Dr. Perry is the best, as well as the great staff!! Very grateful for you all! Thank youso much. Sincerely your patient, Trudy Burgess


StarStarStarStarStar good folk easy to talk too and very nice — 

good folk easy to talk too and very nice


StarStarStarStarStar  — 

Have been with Dr . Since you were located in the Mall. Love your people.


StarStarStarStarStar Things were efficient and smooth, as Usual. — 

Things were efficient and smooth, as Usual.


StarStarStarStarStar Everyone was kind and helpful and the safety pr... — 

Everyone was kind and helpful and the safety procedures were well implemented.


StarStarStarStarStar The staff and medical team are awesome and very... — 

The staff and medical team are awesome and very thorough


StarStarStarStarStar Everyone at Nilsen is always so kind. They were... — 

Everyone at Nilsen is always so kind. They were so patient as my son practiced putting contacts in for the first time.


StarStarNo StarNo StarNo Star Broke my glasses on Sunday, so called Monday mo... — 

Broke my glasses on Sunday, so called Monday morning first thing. Couldn't get an appointment to repair my glasses until Wednesday noon. Checked in 20 minutes early; waited over a half hour. Technician took my glasses into the office, then returned about 15 minutes later with no change - h said he could not repair the nose piece. Basically said I am sorry good bye.


StarStarStarStarStar Clean, friendly, fast and efficient I felt lik... — 

Clean, friendly, fast and efficient I felt like a person instead of cattle being Suttled through. Every stage of the process was thoroughly explained. 5 star rating from me!!!


StarStarStarStarStar The whole experience was wonderful. The staff ... — 

The whole experience was wonderful. The staff and Dr. Nilsen are cheerful, courteous and very good at what they do - certainly one of the best clinical experiences I have had over many years.


StarStarStarStarStar Simply the best — 

Always a great experience at Nilsen Eye Care. The entire team is courteous and helpful. In the current times, their COVID19 operating procedures were amazing. Temperature screening and questions outside that exceed CDC guidelines and a redesigned office layout was clean and safe. The staff was constantly sanitizing all equipment and wearing PPE. Although we moved two plus hours away a couple of years ago, we still travel back to Richmond for all of our eye care needs.


StarStarStarStarStar Wonderful experience!  — 

I was already impressed with your facility and despite the new procedures due to COVID-19, I felt extremely safe and received the same A+ service that I have always received. Dr. Perry has a wonderful bedside manner!


StarStarStarStarStar Pleasant, professional, and personable  — 

Pleasant, professional, and personable


StarStarStarStarStar The service at Nilsen was excellent!! I got an ... — 

The service at Nilsen was excellent!! I got an eye exam and was fitted for contacts and glasses. I was on my lunch break so I didn't have a lot of time. They got me right in and moved quickly through each step of the exam and fitting, all while never making me feel rushed. I was very impressed by their efficiency, courtesy, and friendliness to myself and my daughter-in-law. I felt much more cared for than with other eye doctors I've been to. Thanks Nilsen!


StarStarStarStarStar Professional, courteous and efficient  — 

Professional, courteous and efficient


StarStarStarStarStar The practice has always been awesome — 

The practice has always been awesome


StarStarStarStarStar Always positive. — 

I've been seeing Dr. Nilsen for several years and have never been disappointed by him. He seems to go the extra mile in making sure my difficult prescription is just right. I don't have as much confidence in the others that I've seen. But I suppose they know what they're doing.


StarStarStarStarStar Love love this office and the staff are all so ... — 

Love love this office and the staff are all so wonderful, patient and caring. Great care and a large selection of frames and sunglasses.


StarStarStarStarStar First Timer — 

This was my first visit to Nilsen. I was impressed by the promptness and friendliness at the get go. I have never done the color blindness test or the depth perception test and felt everyone was incredibly thorough throughout my appointment. Thank you for great service!


StarStarStarStarStar Great experience at the eye doctor's! — 

The staff at Nilsen Eye Care is friendly and professional. I have been a patient of Dr. Alexandra Nilsen for years, and I have never had an issue with any of the staff members. They are on the ball, and the place runs like clockwork.


StarStarStarStarStar Excellent care — 

Everyone from the check in in the parking lot to the doctor were excellent


StarStarStarStarStar Everyone is so friendly and well trained in th... — 

Everyone is so friendly and well trained in their jobs.


StarStarStarStarStar Dr. Stacey and associates are top notch. We wou... — 

Dr. Stacey and associates are top notch. We would Highly recommend.


StarStarStarStarStar excellent efficient and professional personal s... — 

excellent efficient and professional personal service


StarStarStarStarStar I’ve been seeing Dr. Eric Nilsen for 10 years a... — 

I’ve been seeing Dr. Eric Nilsen for 10 years and have always been extremely happy with my experience. The entire staff is friendly and it’s a joy to work with anyone you meet there.


StarStarStarStarStar Very professional and very pleasant  — 

Very professional and very pleasant


StarStarStarStarStar Super safe environment. Best possible service t... — 

Super safe environment. Best possible service to make my eyesight better. I trust them.


StarStarStarStarStar I felt welcome, safe and well cared for by the ... — 

I felt welcome, safe and well cared for by the doctor and staff.


StarStarStarStarStar Very professional, thorough staff. I felt safe ... — 

Very professional, thorough staff. I felt safe & protected with the precautions they have in place for covid.


StarStarStarStarStar Everyone is so very friendly and knowledgeable.... — 

Everyone is so very friendly and knowledgeable. Dr Alexandria Nilsen knows her stuff. She takes the time to listen and explain in detail about any concerns you might have. She is compassionate and always so very nice. I would greatly recommend their practice to anyone needing eye care.


StarStarStarStarStar Nilsen Eye is the Best. Everyone is very profe... — 

Nilsen Eye is the Best. Everyone is very professional and courteous. During Covid 19 they have the office set up to minimize any exposure. Everything is cleaned continuously, I felt very safe while in the office. I have been a patient there for years and recommend them to everyone.


StarStarStarStarStar The service was impeccable as usual, everyone ... — 

The service was impeccable as usual, everyone was polite and concern for your well being


StarStarStarStarStar Service with a smile, the staff is friendly and... — 

Service with a smile, the staff is friendly and has great personalities.


StarStarStarStarStar  — 

Great caring and knowledgeable staff!


StarStarStarStarStar Best place in town to take care of your Eyes Fa... — 

Best place in town to take care of your Eyes Fantastic as always! You guys have taken care of me and my family for last 10 years. I Can't thank you guys enough! Thank you Dr.Eric NILSEN


StarStarStarStarStar Very professional, courteous, efficient and eff... — 

Very professional, courteous, efficient and effective.


StarStarStarStarStar Always a great experience. The staff is friend... — 

Always a great experience. The staff is friendly and helpful and Eric is great!


StarStarStarStarStar Let Your Eyes Do the Walking to Nilsen Eye Care! — 

Nilsen Eye Care was recommended to me by a family member over two years ago. After receiving subpar service elsewhere, I went to Nilsen Eye Care. That was a smart decision! With the current global pandemic, everyone is skeptical about going anywhere. However, you should try Nilsen Eye Care! They saw me right away and are a professional and caring staff. They are extremely vigilant in ensuring that every client is properly screened and they sanitize all areas that you are exposed to. They took time to explain the examination and various screenings and even showed me pictures of the inside of my eye and explained to me what I was seeing. Before my exam was finished, they handed me an appointment card for my exam next year. Plus, if you "like" them on your social media sites, you get an immediate discount!


StarStarStarStarStar Excellence in all aspects, as always. Great sta... — 

Excellence in all aspects, as always. Great staff, terrific emphasis on maintaining a clean environment.


StarStarStarStarStar Dr. Alexandra Nilsen is the greatest! — 

Dr. Alexandra Nilsen is the greatest!


StarStarStarStarStar Excellence in every way! — 

Everyone is friendly and professional. VERY VERY pleased with my care.


StarStarStarStarStar The staff and doctors there are always attentiv... — 

The staff and doctors there are always attentive and amazingly professional and know what they are talking about. I feel comfortable and safe (even during the pandemic) to visit and have my vision checked.


StarStarStarStarStar I absolutely love the friendliness of the staff. — 

I absolutely love the friendliness of the staff. My eye doctor made sure I understood every performed procedure. The glasses and contacts are very affordable. This is a great place to visit for your eye care needs


StarStarStarStarStar Excellent experience from the moment I hit the ... — 

Excellent experience from the moment I hit the parking lot!


StarStarStarStarStar Professional, super smart MD and the staff is s... — 

Professional, super smart MD and the staff is so friendly!! Highly recommend


StarStarStarStarStar Nilsen Eye Care  — 

Nilsen Eye Care is a professional, courteous and caring center. The drs are thorough and never rush. The rest of the staff is excellent as well.


StarStarStarStarStar Excellent service! Very comfortable with their... — 

Excellent service! Very comfortable with their process and thoroughness handling all this COVID-19! Happy patient! Thank you!!!


StarStarStarStarStar Everyone here is very nice and professional. I... — 

Everyone here is very nice and professional. I love my eye doctor - she is always pleasant. Sometimes the ladies up front can be a little unprofessional and not so friendly, but this past week, they were very good.


StarStarStarStarStar Very confident in the services of Nilsen Eye Ca... — 

Very confident in the services of Nilsen Eye Care. Dr. Perry has taken care of my eyes for many years.


StarStarStarStarStar The very best , Eye Exam that I've ever had and... — 

The very best , Eye Exam that I've ever had and I'm old!!


StarStarStarStarStar Eye Exam - new client — 

Everyone from the staff member taking temps outside to the physician were professional, kind, patient and prompt! It’s the best medical office experience I have ever had. David is amazing in his role in the office. Courteous, friendly, and professional; explaining every detail before and during eye testing! He is a huge asset to your practice!


StarStarStarStarStar Only suggestion: print Rx for patients to take ... — 

Only suggestion: print Rx for patients to take after their eye exam


StarStarStarStarStar The tech was AwesomeVery professional. Made th... — 

The tech was Awesome Very professional. Made the visit smooth and easy.


StarStarStarStarStar Always an easy and efficient visit. Over the ye... — 

Always an easy and efficient visit. Over the years, I've seen Dr. Nilsen and Dr. Stacy and they're both great.


StarStarStarStarStar Excellent customer svc is hard to come by , esp... — 

Excellent customer svc is hard to come by , especially these days. Theres many eye places between Matoaca and Midlothian, but my family and I prefer Nilsen because of your friendly staff and great service. Stay safe guys n see yall soon!


StarStarStarStarStar Great service.  — 

Great service. Always efficient and professional.


StarStarStarStarStar Dr. Nilsen and the entire staff have been very ... — 

Dr. Nilsen and the entire staff have been very supportive and attentive to my eye care. They go to great lengths to provide the best care for me.


StarStarStarStarStar I always look forward and enjoy my appointment ... — 

I always look forward and enjoy my appointment with Dr. Nilsen. Everyone in the office is kind and helpful.


StarStarStarStarStar Good service. Good enviroment. — 

Good service. Good enviroment.


StarStarStarStarStar  — 

Excellent COVID-19 procedures in place for staff and patients. The wait time from sign in to having a Tech associate appear to escort a patient to the exam room is immediate. The Tech completes the initial testing & upon completion notifies the doctor who appears within a few minutes to complete the exam. From start to finish this is the most efficient, patient centric, and professional staff of any physicians office I have experienced.


StarStarStarStarStar Very friendly and efficient service.  — 

Very friendly and efficient service.


StarStarStarStarStar Took the extra steps to really be great — 

Everyone was very friendly and professional. They did little things like double check the fitting of my contacts and give me two types of contacts to try instead of one which my old doctors had never done. I was very impressed and I am very happy I decided to move to them.


StarStarStarStarStar Everyone was friendly, courteous and quick to s... — 

Everyone was friendly, courteous and quick to solve my issue.


StarStarStarStarStar Great team of people working to keep us all saf... — 

Great team of people working to keep us all safe & healthy while keeping up with regularly scheduled appointments!


StarStarStarStarStar Dr. Stacy is very patient and kind — 

Dr. Stacy did great for both my minor daughter and myself. He was very patient with her and explained what he was going to do and making sure she was comfortable with that.


StarStarStarStarStar Excellent experience — 

Professional, courteous, efficient, and knowledgeable staff. Clean, well maintained office. Highly recommend!


StarStarStarStarStar We have been using the services of Nilsen Eye C... — 

We have been using the services of Nilsen Eye Care since we moved to Richmond in 1997 (when they were at Chesterfield Towne Center), and have always had excellent service!


StarStarStarStarStar Highly recommend! You will neverHave a more t... — 

Highly recommend! You will never Have a more thorough eye exam.


StarStarStarStarStar Very friendly staff and thorough exam. Highly r... — 

Very friendly staff and thorough exam. Highly recommend!


StarStarStarStarStar Excellent service great eyewear selection — 

Excellent service great eyewear selection


StarStarStarStarStar I have been a patient of Nilsen for a number of... — 

I have been a patient of Nilsen for a number of years now, and have been very pleased with their level of care. Everyone I have met on staff is personable and professional, and I have never had to wait.


StarStarStarStarStar Superb combination of professionalism, courtesy... — 

Superb combination of professionalism, courtesy, efficiency and expertise. Additionally, Dr. Eric Nilsen is a caring individual and provides his patients and employees with a wonderful respectful environment. He has provided me and my family the highest level of care for over 15 years.


StarStarStarStarStar Best eye doc in town! — 

All of the staff was very responsible with following all COVID-19 protocols to keep the patients and staff safe. The staff was very nice and made sure I was well taken care of. Excellent practice that I would highly recommend


StarStarStarStarStar Everyone is always friendly and professional. ... — 

Everyone is always friendly and professional. The appointment time is usually on time.


StarStarStarStarStar Hi............................................... — 

Hi ......................................................................


StarStarStarStarStar I have known Dr, Nilsen for a long time.. — 

Employees are very nice and treat you like you are very special. Love coming or my appointments


StarStarStarStarStar  — 

Dr. Perry and his staff were amazing. They took the time to listen and help. My husband had a problem and we were able to get a same day appointment which was a blessing since he was a new patient. The registration process was easy, they have very good safety precautions in place. The staff were warm and welcoming. We will be moving the rest of our family to this practice for our eye care needs. Thanks again!


StarStarStarStarStar I always receive the best care I could ask for ... — 

I always receive the best care I could ask for when I visit Nilsen.


StarStarStarStarStar Great place! — 

Everyone there is so nice and friendly! And Dr. Eric is awesome.....he wants to do anything he can to make you see your best!


StarStarStarStarStar Nilsen Eye Cares — 

If you place the same value on your eyesight as I do, you will find no better place to professionally care for your eyes. Make your first appointment now and see for yourself how Nilsen Eye Care makes customers for life.


StarStarStarStarStar Great visit. Friendly env — 

Great visit. Friendly environment


StarStarStarStarStar I have been coming here for many years.I love a... — 

I have been coming here for many years.I love all the staff and Dr / Mrs Nilsen.


StarStarStarStarStar Dr. Nilsen and his staff are fantastic!  — 

Dr. Nilsen and his staff are fantastic!


StarStarStarStarStar Employees are friendly and professional. I’m s... — 

Employees are friendly and professional. I’m so pleased with my doctor.


StarStarStarStarStar The appointment was done in a timely, professio... — 

The appointment was done in a timely, professional and helpful manner. I have been with Dr. Nilsen for many years and highly recommend him and his practice.


StarNo StarNo StarNo StarNo Star Always charged more than 60.00 copay  — 

Always charged more than 60.00 copay


StarStarStarStarStar Excellent experience as always! — 

Excellent experience as always! The staff is professional and friendly, talking through the steps of the visit. Then you get a staff member to help guide you when selecting frames.


StarStarStarStarStar Trust me, my visit was nothing but spectacular.... — 

Trust me, my visit was nothing but spectacular. The young man that checked me in was so polite, I'm sorry I don't remember his name. The young lady Grace, was very nice and explained everything as she did it. William helped me pick out THE CUTEST frames and made me feel so comfortable dealing with him, very nice man. But the biggest shout out goes to Dr. Nilsen!! He is THE BEST! I didn't have to deal with the front desk ladies until time to check out, but they were super too. Great visit! Wouldn't go anywhere else!!


StarStarStarStarStar This was my very first visit and I was blown aw... — 

This was my very first visit and I was blown away by the service. I was immediately taken back to start the process, the doctor spent quite a bit of time with me to make sure I was comfortable with my prescription/contacts. All of the staff was super attentive and friendly. I will definitely be returning!


StarStarStarStarStar Dr.. Stacy is adorable and really nice staff... — 

Dr.. Stacy is adorable. He listened to everything that I had to say. He went over a giid eye plan with me for everyday and while I am at work. No stress during my exam. I felt so at ease in their. The glasses were pieces out per my face and my taste. No pressure at all to purchase, it was totally up to you. The place is so clean. I have OCD and I felt so comfortable. It was a pleasant experience


StarStarStarStarStar My family and I have been going here for about ... — 

My family and I have been going here for about 8 years. We love the staff. Their updated and expanded building shows how great they are. Lots of business and dedicate to their work while doing it with smiles and knowledge, they have been blessed to continue to grow and keep up with trends and the needs of their eye patients.


StarStarStarStarStar Flow control without crowding was superb. — 

Flow control without crowding was superb.


StarStarStarStarStar Excellent service, always — 

Excellent service, always


StarStarStarStarStar The eye care that I received was very through. ... — 

The eye care that I received was very through. Dr. Nilsen updated my prescription and recommended one contact for distance and one for reading. It is working out fantastically.


StarStarStarStarStar Great service — 

Love going here and getting my eyes checked.


StarStarStarStarStar Best eye doctor I have been to!  — 

Best eye doctor I have been to!


StarStarStarStarStar From Start to Finish Experience Quality of Care  — 

From a patient's perspective no part of the check in, initial testing or Dr. Eric Nilsen's exam ever feels rushed. Great care is taken every step of the way from diagnoses to eyeglass fitting to be sure everything has been professionally accomplished. In summary have been a patient of Dr. Nilsen's for over 15 years and quality clinical care, service and superb administrative support are the consistent hallmarks of this practice.


StarStarStarStarStar The check in was very easy. The staff was very... — 

The check in was very easy. The staff was very good at informing me what I was to be doing and the time frame.


StarStarStarStarStar I appreciated how welcoming everyone was from t... — 

I appreciated how welcoming everyone was from the start to the finish of my appt. With all the new Covid guidelines, it was less daunting and stressful going to a new office not knowing anyone and everyone having masks on. We were greeted in the parking lot and given all instructions as to how our visit would resume. We were taken right away. The office was very clean and comfortable. Our questions were answered well and we felt good with the information we received. The appts were a little longer than expected but with all the Covid guidelines and new procedures I was happy to accept the length of the appt knowing I was well taken care of and all procedures were being followed for my safety. I would definitely recommend Nilsen Eye Care!


StarStarStarStarStar Exceptional Service  — 

I would highly advise this place of business. You will not be disappointed. They treat you like family from the first person that greets you until you exit the building.


StarStarStarStarStar Everyone is wonderful from the front office sta... — 

Everyone is wonderful from the front office staff to the doctors. It's a very organized and well run practice. I love Dr Perry. He's taken excellent care of me which isn't easy bc my vision has been effected due to a brain injury. Dr Perry knows what he's doing and takes the time to be sure I get the best correction prescription to help my symptoms.


StarStarStarStarStar Awesome Facility — 

Everyone is super friendly and my exam did not take long at all...I am glad I decided to try your business for my eye care needs!!


StarStarStarStarStar  — 

I find Nilsen Eye Care to be totally professional during my visits. Most of all "I fully trust Nilsen Eye Care with my eyes"


StarStarStarStarStar I’ve always been pleased with the care I receiv... — 

I’ve always been pleased with the care I receive at Nilsen Eye Client. A very professional atmosphere, but a very friendly caring group of doctors and technicians.


StarStarStarStarStar Loved the custom service that is a rare find th... — 

Loved the custom service that is a rare find these days!!


StarStarStarStarStar Very cordial, efficient, and informative. Love... — 

Very cordial, efficient, and informative. Love this group!


StarStarStarStarStar amazing as always , i never have any issues wit... — 

amazing as always , i never have any issues with this office that’s why i drive 30+ mins to come here


StarStarStarStarStar Great Experience — 

I always have a great experience at Nilsen Eye Care. they are professional, pleasant and efficient. I always recommend them to people looking for eye care.


StarStarStarStarStar Eye love — 

Very friendly always makes you feel welcome great staff


StarStarStarStarStar The office has very well trained staff.The doc... — 

The office has very well trained staff. The doctor couldn’t be any nicer .. along with excellent ways of explaining the procedure.


StarStarStarStarStar Always have had fantastic customer service begi... — 

Always have had fantastic customer service beginning with making an appointment over the phone. Their covid-19 precautions are very impressive and helped create a worry free experience.


StarStarStarStarStar Excellent service. I felt safe and everyone wa... — 

Excellent service. I felt safe and everyone was very warm and welcoming when I came in for my visit. All precautions for cleanliness were taken to make me feel confident in being in the office.


StarStarStarStarStar Staff is always very friendly! Dr. is very tho... — 

Staff is always very friendly! Dr. is very thorough and not in a hurry. I wouldn't trust my eyes to anyone else :)


StarStarStarStarStar Great experience  — 

I had a great experience. Everyone was very professional and friendly. I purchased new glasses and Jordan was very knowledgeable in helping me find a nice pair.


StarStarStarStarStar Everyone did a great job dealing with everythin... — 

Everyone did a great job dealing with everything! With the restrictions, everyone was professional and made me feel that my safety was a concern. Great job


StarStarStarStarStar Staff is always super friendly, very efficient ... — 

Staff is always super friendly, very efficient and extremely knowledgeable! Who would want to go anywhere else?


StarStarStarStarStar My experience was excellent. Every staff member... — 

My experience was excellent. Every staff member was prepared and friendly and the process moved rapidly with the health care of staff and patient being considered. I was in and out within 20 minutes and left with my problem solved.


StarStarStarStarStar Everyone is so kind and considerate.  — 

Everyone is so kind and considerate.


StarStarStarStarStar Nice, courteous and excellent safety precaution... — 

Nice, courteous and excellent safety precautions during this difficult time.


StarStarStarStarStar Great job! Everything went as expected and well... — 

Great job! Everything went as expected and well. Very professional


StarStarStarStarStar So grateful you all could fix my glasses — 

So grateful you all could fix my glasses


StarStarStarStarStar Excellent service in times of COVID — 

I have been a patient here for 2 years now and recently I was here in the first days they re-opened with modified hours following the openings during the COVID-19 pandemic. They have an amazing group of staff, from the eye-care team to the support staff. They are on top of safety and health for their patients. I work in the healthcare field and have been deployed in COVID-19 care-team situations and the way this team has stayed on top of safety measures to ensure a clean and safe environment for patient care, is nothing short of some of the best I've seen anywhere. I've seen Dr. Alexandra Nilsen and her husband Dr. Eric Nilsen, both are excellent and take time for patient care and education. Seeing the clinicians here meet those standards and take the time for me as a patient, I very much appreciate. I recommend them highly and will continue to see them for my eye-care needs!


StarStarStarStarStar Well done  — 

Always is a good experience to visit for my appointment


StarStarStarStarStar Great people and great service! — 

Great people and great service!


StarStarStarStarStar You were awesome to replace my scratch lens on ... — 

You were awesome to replace my scratch lens on my glasses for no charge after the warranty had expired and had them done in an hour. Thank you very much!!


StarStarStarStarStar Always friendly and profesional — 

I have always been impressed with the friendliness and professionalism of the staff at Nilsen Eye Care. And now with the extra safety steps they have added due to pandemic to ensure the safety of their patients and staff I am even more impressed. I hope they remain safe and healthy and I will see them next year!


StarStarStarStarStar Most thorough exam I’ve had in a long time! Th... — 

Most thorough exam I’ve had in a long time! The staff was friendly and very professional. Every step of the exam was explained in detail. In this time of heightened awareness of contagion it was very reassuring to see that the staff was extremely diligent in disinfecting every piece of equipment and surface.


StarStarStarStarStar Everyone was very friendly and nice. — 

Everyone was very friendly and nice.


StarStarStarStarStar I always have a pleasant experience here. Every... — 

I always have a pleasant experience here. Everyone is very professional and courteous.


StarStarStarStarStar Awesome & attentive staff & doctors!  — 

Awesome & attentive staff & doctors!


StarStarStarStarStar Mahalo for Excellent Service. — 

I have been going to the Nilsen Practice since they first opened. Dr. Alexandra Nilsen is a professional in every aspect. She caught the beginning of my Macular degeneration issue early on four years ago and as a result no progression. Every exam is very thorough and answers all questions in a way you can easily comprehend. It is like a family going there with everyone working together. The staff is very friendly, professional and so helpful. I even come back from Hawaii once a year to continue with this great practice that I trust so much.


StarStarStarStarStar You were very busy the day of my appointment an... — 

You were very busy the day of my appointment and there was quite a bit of wait time between testing and pictures needed. It was both waiting for an examination room or the Doctor. The time need for selecting frames, fitting them and paying my bill was not affected in terms of time. The quality of your services, Physician care and testing was excellent as usual. It was either an over booking of patients or you have grown over the last couple of years which is to your credit. Perhaps, when it is financially feasible, you may hire another Doctor.


StarStarStarStarStar Great customer service from all — 

Great customer service from all


StarStarStarStarStar First rate outfit, and great staff! — 

First rate outfit, and great staff!


StarStarStarStarStar Mrs Nilsen is amazing ! I have been her patient... — 

Mrs Nilsen is amazing ! I have been her patient since 2005 ! Great facility ! Everybody friendly ! State of the art operation .


StarStarStarStarStar Excellent practice and staff! — 

Excellent practice and staff!


StarStarStarStarStar I already have told everyone about the great se... — 

I already have told everyone about the great service at Nilson !


StarStarStarStarStar Excellent staff. Visit was efficient and office... — 

Excellent staff. Visit was efficient and office responded quickly to my questions after my visit.


StarStarStarStarStar Pleasant and cheerful office. Polite and profes... — 

Pleasant and cheerful office. Polite and professional greeting when entering the office.


StarStarStarStarStar Nilsen Eye Care is the best! — 

I can’t imagine having a better experience anywhere else. There’s absolutely nothing negative I can even think about. From Dr. Eric Nilsen to the entire staff, it’s amazing. I always feel like I’m their most treasured patient.


StarStarStarStarStar Prompt service. Very little waiting. Thorough e... — 

Prompt service. Very little waiting. Thorough examination. Very nice staff.


StarStarStarStarStar Everyone was friendly and courteous — 

Everyone was friendly and courteous


StarStarStarStarStar Personal Interest In Patients — 

I see Dr Stacy and I 100% trust my Eyecare to them. I was hurt as a little girl and had a huge amount of trauma to my right eye. They have a professional staff that puts me at ease with my situation and feel confident that I am their upmost priority. Thank you!


StarStarStarStarStar Great — 

Very friendly staff and nice office layout.


StarStarStarStarStar Very professional and efficient. The doctors ar... — 

Very professional and efficient. The doctors are great and staff is too! Clean and glass selection outstanding.


StarStarStarStarStar Excellent and professional service. Comfortable... — 

Excellent and professional service. Comfortable "home" environment with up to date modern equipment. Eye glasses center on the premises if needed with a no pressure sales approach.


StarStarStarStarStar  — 

Everyone was very friendly and efficient.


StarStarStarStarStar  — 

Never a long wait, always professional and friendly! I love the remodel, felt like way more space.


StarStarStarStarStar Love Nilsens eye care. I use Dr. Alexandra Nils... — 

Love Nilsens eye care. I use Dr. Alexandra Nilsen. And she is so friendly and knowledgable.


StarStarStarStarStar Nilsen Eye Care is stellar! — 

Dr Alexandra Nilsen and the entire staff are always exceptionally pleasant, professional and helpful. Dr Nilsen has been extraordinarily patient with me as i try to find the best (if not most perfect) fit for mono-vision contacts, which is a true struggle for me with my strong prescription. She is wonderful!


StarStarStarStarStar So friendly, helpful, and quick during an eye e... — 

So friendly, helpful, and quick during an eye emergency


StarStarStarStarStar My experience was excellent. The staff is court... — 

My experience was excellent. The staff is courteous, knowledgeable, and friendly at all levels. Dr. Nisen is professional and caring, and I have nothing but praise for how they treat their customers.


StarStarStarStarStar Respectful and friendly staff. We didn’t have t... — 

Respectful and friendly staff. We didn’t have to wait. Very respectful of our time.


StarStarStarStarStar  — 

Very professional staff and friendly.


StarStarStarStarStar I enjoyed the pleasant experience  — 

I enjoyed the pleasant experience


StarStarStarStarStar Professional and Friendly — 

Everyone was professional and friendly. I had a great experience and highly recommend them.


StarStarStarStarStar All I can say is I left seeing better than I ha... — 

All I can say is I left seeing better than I have in years. I can also say thank you because I really am grateful


StarStarStarStarStar  — 

Every employee I encountered in my two or three visits have been courteous, professional and friendly. When I leave after my appointment, any questions and/or concerns have been discussed and I leave feeling great about my visit.


StarStarStarStarStar I was done with the large eye care facilities t... — 

I was done with the large eye care facilities that treated me like a number, not a person. I was looking for a place that gave me options and listened to my individual needs. I have found it in Nilsen Eye Care! The amount of time spent with me getting into the perfect pair of contacts and making sure my glasses prescription was right for me has blown me away. The office is full of kind people who's passion for eye care is evident.


StarStarStarStarStar I called for a problem visit (something lodged ... — 

I called for a problem visit (something lodged in my cornea). They scheduled me within 20 minutes and within an hour I had been seen and given professional and caring advice about the process to get my eye healed. Dr. Perry was absolutely great through the entire process. The front office staff was also very accommodating and professional. I am fortunate to have great vision and don’t need a prescription (yet), but if it changes I will be going to Nilsen!


StarStarStarStarStar The staff is awesome and very patient — 

The staff is awesome and very patient